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Journal articles on the topic 'Consumer Data Protection'

Author: Grafiati

Published: 6 June 2025

Last updated: 25 July 2025

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1

Okechukwu Ukwueze, Festus, and Justin Ibegbulem. "DECONSTRUCTING NIGERIA’S DATA PROTECTION REGIME FROM CONSUMER PROTECTION PERSPECTIVE." Law, State and Telecommunications Review 13, no. 1 (2021): 94–118. http://dx.doi.org/10.26512/lstr.v13i1.31850.

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Purpose – The purpose of this paper is to make a case for the recognition of privacy and personal data protection as species of consumer rights in Nigeria in line with the revised United Nations Guidelines for Consumer Protection (UNGCP) by amending existing laws or enacting a new law to provide for personal data protection regime for consumers. Methodology/Approach/Design – The study follows a structured review of relevant extant legislation on consumer protection and personal data protection, namely the Federal Competition and Consumer Protection Act 2018 (FCCPA) and the Nigeria Data Protect

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Hermawanto, Dedi, Bachrul Amiq, and Subekti Subekti. "Legal Protection Of Consumer Data Of E-Commerce." Ipso Jure 1, no. 11 (2024): 35–41. https://doi.org/10.62872/sa0j1d24.

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This research will explore the use of technology so that it can strengthen the legal system in Indonesia and examine best legal practices in various countries to improve consumer data protection in e-commerce. Consumer protection legal research is increasingly urgent given the risks that continue to evolve and have a significant impact on consumers. The formulation of this research problem is: 1) How is the protection of business civil law in providing protection for consumers related to the misuse of consumer personal data in e-commerce transactions? 2) What are the legal actions against the

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Hidayah, Ardhiana, and Marsitiningsih Marsitiningsih. "Aspek Hukum Perlindungan Data Konsumen E-Commerce." Kosmik Hukum 20, no. 1 (2020): 56. http://dx.doi.org/10.30595/kosmikhukum.v20i1.8251.

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Consumer data protection is part of the consumer protection aspect of online transactions or e-commerce activities. This research is a normative legal research based on library research. This study aims to know and understand that personal data is part of the constitutional rights of citizens, so that the state is obliged to protect dignity, respect and integrity of consumers as human beings. The use of any information through electronic media that involves a person's personal data must be done with the consent of the person concerned. The misuse of consumer data is a major problem in legal pr

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Destyarini, Normalita. "Ensuring Personal Data Protection in Telemedicine Services." Jurnal Dinamika Hukum 24, no. 2 (2024): 218. http://dx.doi.org/10.20884/1.jdh.2024.24.2.3869.

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The development of technology utilization in terms of the business sector in various fields makes its own challenges in providing consumer protection. then it is necessary to know that the Personal Data Protection of telemedicine service users provides consumer protection accommodation. There are aspects of protection for consumers as service users of personal data. Control of personal data should be carried out by companies that use technology in their business activities, in this case the organizers of electronic systems as required by existing regulations. The protection of consumers has be

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Rizal, Muhammad Saiful, Yuliati Yuliati, and Siti Hamidah. "PERLINDUNGAN HUKUM ATAS DATA PRIBADI BAGI KONSUMEN DALAM KLAUSULA EKSONERASI TRANSPORTASI ONLINE." Legality : Jurnal Ilmiah Hukum 27, no. 1 (2019): 68. http://dx.doi.org/10.22219/jihl.v27i1.8959.

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The exoneration clause is still used in the online transportation agreement clause, when the user registers. This has an impact on the legal uncertainty for consumers in the protection of their personal data managed by the application business actors. This study aims to analyze the presence or absence of violations in Article 18 of the Consumer Protection Law related to exoneration clauses in online transportation, and forms of legal protection of consumer personal data in standard contracts. This research is a normative legal research, with a statue approach and comparative approach. The resu

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Azhari, Arfi. "LEGAL REVIEW OF CONSUMER LAW PROTECTION ON PERSONAL DATA ON DIGITAL PLATFORM." Indonesia Private Law Review 2, no. 1 (2021): 59–72. http://dx.doi.org/10.25041/iplr.v2i1.2189.

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Legal protection for consumers must be considered because the existence of consumers is prone to fraud. Personal consumer data protect one form of legal protection for consumers in conducting transactions with business actors, both domestic and foreign transactions. With the times at this time, consumer data that exists on business actors, both in the form of state-owned enterprises or business actors in the private form, is a lot of consumer data that these business actors trade and this consumer data is widely known. The problem studied is how the consumer’s legal protection of personal data

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Ayu, Dena, Mursal Mursal, Putri Jianti, Doli Witro, and Rifqi Nurdiansyah. "A Sociological Approach to Consumer Protection in E-Commerce Transactions During the Covid-19 Pandemic." Khazanah Hukum 4, no. 3 (2022): 181–91. http://dx.doi.org/10.15575/kh.v4i3.18690.

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This article uses a sociological approach to discuss consumer protection in the sales system through e-commerce during the covid-19 pandemic. This study aims to provide legal certainty to consumers by highlighting consumer protection laws and the role of the government in protecting people who make transactions in e-commerce. This article is juridical-normative research. This article uses qualitative data that is a literature study. In this case, two types of data are used: primary and secondary data. Primary data includes Law Number 8 of 1999 concerning Consumer Protection. At the same time,

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Kurniawan, Agung Suma, and Levina Yustitianingtyas. "Consumer Data Protection Against Online Loan Debt Payments." Jurnal Justiciabelen 6, no. 1 (2023): 52. http://dx.doi.org/10.30587/justiciabelen.v6i1.6170.

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In the era of digital economy innovation, people are trying to find new findings in the procurement of services for lending activities, which can be seen from the existence of money lending services on a digital basis which are considered to be able to build growth and the national economy. The type of observation used in this research is coherent research. Resolving disputes over payment of online loan debt and protecting consumer data is a complex problem in today's digital era. Consumers often become victims of the protection of their personal data by irresponsible online lenders. The sourc

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Reyna, Agustin, Natali Helberger, and Frederik Zuiderveen Borgesius. "The perfect match?a closer look at the relationship between eu consumer law and data protection law." Common Market Law Review 54, Issue 5 (2017): 1427–65. http://dx.doi.org/10.54648/cola2017118.

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In modern markets, many companies offer so-called “free” services and monetize consumer data they collect through those services. This paper argues that consumer law and data protection law can usefully complement each other. Data protection law can also inform the interpretation of consumer law. Using consumer rights, consumers should be able to challenge excessive collection of their personal data. Consumer organizations have used consumer law to tackle data protection infringements. The interplay of data protection law and consumer protection law provides exciting opportunities for a more i

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Lakli, Nadia, and Amina Chenaa. "MECHANISMS FOR PROTECTING THE PERSONAL DATA OF THE ELECTRONIC CONSUMER IN ALGERIAN LAW (BETWEEN LEGAL TEXTS AND ACTUAL APPLICATION)." Journal of Law and Sustainable Development 13, no. 5 (2025): e04448. https://doi.org/10.55908/sdgs.v13i5.4448.

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Objectives: This study aims to examine the legal mechanisms available in Algerian legislation that provide protection for electronic consumers, with a specific focus on safeguarding their personal data and the security of payment card transactions. The study seeks to highlight the legal vulnerabilities of consumers in electronic contracts and explore how existing laws address these risks. Theoretical Framework: The research is grounded in the principles of consumer protection law, data privacy, and cybersecurity. It explores the concept of the “electronic consumer” as the weaker contractual pa

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Hiariej, Gian Chelvanno, Teng Berlianty, and Marselo Valentino Geovani Pariela. "Perlindungan Hukum Data Pribadi Konsumen Terhadap Pelaku Usaha Jasa Keuangan." TATOHI: Jurnal Ilmu Hukum 3, no. 5 (2023): 464. http://dx.doi.org/10.47268/tatohi.v3i5.1806.

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Introduction: Financial services businesses use personal data in the form of consumer telephone numbers as information and communication to enable the distribution of data and information on financial products, in this case such as credit offers and/or service offers, quickly and directly with consumers or potential consumers.Purposes of the Research: (1.) To know and understand the legal protection of consumers regarding the personal data used. (2.) How is the application of the principle of rights in Consumer Personal Data Law to Financial Financing Service Business Actor.Methods of the Rese

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Koolen, Christof. "Consumer Protection in the Age of Artificial Intelligence: Breaking Down the Silo Mentality Between Consumer, Competition, and Data." European Review of Private Law 31, Issue 2/3 (2023): 427–68. http://dx.doi.org/10.54648/erpl2023018.

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Consumer protection calls for a broader conceptualization. Narrow views, where consumers are reduced to their economic interests, are no longer sustainable. Instead, they should be seen as consumer-citizens whose consumption choices have profound implications on society as a whole. In the face of artificial intelligence (AI)- driven practices, the pursuit of a more holistic level of consumer protection therefore requires a combined approach; a defence in depth that hinges on reciprocal interactions between consumer law, competition law, and data protection law. The complementarity between each

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Musataklima, Musataklima, M. Syamsudin, and Adi Sulistiyono. "Konstitusionalisasi Perlindungan Konsumen Perspektif Hukum Hak Asasi Manusia dan Hukum Profetik Islam." Jurnal HAM 14, no. 2 (2023): 137. http://dx.doi.org/10.30641/ham.2023.14.137-154.

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People are ipso facto consumers. People, as consumers, have rights that must be protected by law. As human beings, consumers have rights that must be protected, respected, fulfilled, and advanced by the state. However, current consumer protection could be more effective and stronger, as evidenced by many consumer complaints to the National Consumer Protection Agency. (BPKN). This is also due to the weak legal instruments of consumer protection that need to be burned into the country’s constitution. Based on this, the study aims to analyze the urgency of constitutionalizing consumer protection

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Harahap, Syukri Aman, Nur Hakim, and Achmad Fitrian. "Consumer Legal Protection in E-Commerce Transactions: Consumer Protection Law Perspective." PKM-P 8, no. 2 (2024): 381–85. https://doi.org/10.32832/jurma.v8i2.2413.

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In the digital era marked by rapid advancements in information and communication technology, e-commerce transactions have become increasingly common, transforming traditional trading methods. This article discusses consumer legal protection in e-commerce transactions from the perspective of the Consumer Protection Act in Indonesia. Although e-commerce offers convenience and efficiency, consumers often face risks such as product discrepancies, delivery delays, and payment security issues. This research employs a normative juridical method with secondary data collection through literature studie

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Maulana, Moggy, and Teuku Saiful Bahri. "LEGAL PROTECTION FOR CONSUMERS DUE TO EXPIRED FOOD PRODUCTS BASED ON LAW NO. 8 OF 1999 CONCERNING CONSUMER PROTECTION." SEIKAT: Jurnal Ilmu Sosial, Politik dan Hukum 2, no. 5 (2023): 503–10. http://dx.doi.org/10.55681/seikat.v2i5.958.

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This research is aimed at answering questions about the government's role in protecting consumers. to food products, and the responsibility of producers to consumers in handling consumer complaints related to food products that are not suitable. This is a qualitative research with a normative legal research approach, namely library law research. The procedure in this study was carried out by selecting themes, exploring information, determining research directions, collecting data sources, presenting data, and compiling research reports. Meanwhile, this study used qualitative data analysis tech

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Chen, Yongmin, Xinyu Hua, and Keith E. Maskus. "International protection of consumer data." Journal of International Economics 132 (September 2021): 103517. http://dx.doi.org/10.1016/j.jinteco.2021.103517.

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WONG, Chun Sang, and Sze Lam CHAN. "At the Junction of Consumer Protection: Dual Role of Data Protection in EU Competition Law." LSE Law Review 6, no. 2 (2021): 109–26. http://dx.doi.org/10.61315/lselr.156.

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Consumer data extraction in the digital economy raises competition concerns for its potential detriments on consumer welfare. However, competition law seems to lack the normative mechanism to analyse consumer behaviours over their data. Viewing from the German competition authority’s recent attempt to incorporate data protection law into the competition law assessment, the central question for this Note is whether the courts should allow such attempt, and if so, in what ways. This Note argues that data protection law can complement competition law in protecting consumers while recognising the

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Salvia, Hana, Enni Priowirjanto, and Agus Suwandono. "Operator Responsibilities in Safeguarding Consumer Rights Against GPS Spoofing in Ride-Hailing Services." PADJADJARAN Jurnal Ilmu Hukum (Journal of Law) 11, no. 2 (2024): 208–30. http://dx.doi.org/10.22304/pjih.v11n2.a3.

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This study examines the responsibilities of Electronic System Providers (ESPs) in safeguarding consumer rights within ride-hailing services. It specifically addresses the Global Positioning System (GPS) spoofing by drivers. The GPS spoofing involves the deceitful manipulation of location data by vehicles, posing significant legal and security risks to customers. The study evaluated the effectiveness of ESPs, including popular platforms in Indonesia like Gojek and Grab, in protecting consumers from such violations. It utilized normative legal theory and the secondary data analysis derived from

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Sudanto, Asrizal Saiin, and Zaitun. "LEGAL PROTECTION OF CONSUMER RIGHTS IN THE CONCEPT OF HUMAN RIGHTS." Bilancia: Jurnal Studi Ilmu Syariah dan Hukum 16, no. 1 (2022): 1–20. http://dx.doi.org/10.24239/blc.v16i1.769.

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Economic development includes various interrelated development sectors. One form of this linkage is related to the protection of consumer rights which is closely related to human rights issues. Thus the importance of the issue of legal protection for consumer rights, this research tries to specifically highlight the concept of human rights, where the main focus is on the role of Law No.8 of 1999 in protecting consumer rights as human rights, as well as consumer advocacy efforts. This research is to answer whether consumers really are sufficiently protected by laws based on human rights. This r

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Nupur Pandey. "A Qualitative Analysis of Data Protection Laws: A shield for Personal Data Protection concerning California, European Union, China, and India." Journal of Information Systems Engineering and Management 10, no. 48s (2025): 1360–74. https://doi.org/10.52783/jisem.v10i48s.9915.

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In the past decades, technological innovation and globalization have created a borderless digital space where digital devices continuously generate enormous amounts of data, referred as “Big Data”. Almost every organisation utilizes this data to predict consumer behaviour, future requirements, and trends legally or illegally. This situation prompted government authorities to establish a framework that defines data privacy boundaries before processing consumers' data.The European Union (EU) announced the General Data Protection Regulation (GDPR) 2018 as a standardized data protection law to add

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Dian, Firja Ameliani, Tulus Sartono A, and Fitriati. "The Urgency of the Personal Data Protection Law as an Instrument to Prevent Misuse of Personal Data in Start-Up Companies." International Journal of Social Science and Human Research 04, no. 12 (2021): 3601–5. https://doi.org/10.47191/ijsshr/v4-i12-19.

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The E-Commerce progress during the Covid-19 pandemic, has had an impact on the emergence of many start-up companies such as Tokopedia, Gojek, Traveloka, and Bukalapak. There are legal problems caused by the emergence of these start-ups. One of the serious problems it causes is maintaining consumer privacy from start-up companies. A large number of applications are used, making it easier for companies to obtain their consumers' data. This raises the possibility of leakage of consumer personal data, the possibility that will arise needs to be considered regarding the guarantee of transaction

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Angeline Thalita. "GOOD CORPORATE GOVERNANCE DAN PERLINDUNGAN KONSUMEN: STUDI KASUS: PENYALAHGUNAAN DATA KARTU TELEPON BEKAS." Jurnal Bisnis Terapan 5, no. 1 (2021): 89–100. http://dx.doi.org/10.24123/jbt.v5i1.4085.

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Abstract This study aimed to investigate the extent of the application of the principles of Good Corporate Governance (GCG) and protection of personal data from the point of view of consumers in telecommunications service companies. The case study analyzed the misuse of used telephone card data in a telecommunications service company PT. Z. The empirical judicial method was used in this study. This legal research was carried out by examining documents (document studies), using 2 (two) approaches, the statute approach and the conceptual approach. Primary data were collected through survey

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Siambaton, Tulus, and Yosua Lorenzo Tarigan. "BENTUK PERLINDUNGAN HUKUM TERHADAP KONSUMEN AKIBAT IKLAN YANG MENYESATKAN PADA MEDIA CETAK." Visi Sosial Humaniora 1, no. 2 (2020): 30–41. http://dx.doi.org/10.51622/vsh.v1i2.83.

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This study aims to determine the implementation of legal protection for consumers due to misleading print media advertising against misleading advertisements in print media viewed from Law No. 8 of 1999 on Consumer Protection because, in fact there are still consumers who do not know how the legal protection is due to such misleading advertising. The method used in the writing of this research is the method of library research that collects data by doing library material or secondary data that includes legislation, books, mass media, and other reading related to the writing of this resea

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Lech, Franciszek, and Mateja Durovic. "A Consumer Law Perspective on the Commercialization of Data." European Review of Private Law 29, Issue 5 (2021): 701–32. http://dx.doi.org/10.54648/erpl2021038.

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Commercialization of consumers’ personal data in the digital economy poses serious, both conceptual and practical, challenges to the traditional approach of European Union (EU) Consumer Law. This article argues that mass-spread, automated, algorithmic decision-making casts doubt on the foundational paradigm of EU consumer law: consent and autonomy. Moreover, it poses threats of discrimination and undermining of consumer privacy. It is argued that the recent legislative reaction by the EU Commission, in the form of the ‘New Deal for Consumers’, was a step in the right direction, but fell short

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Bintoro, Kusumo Wahyu, Budi Santoso, and Joko Setiyono. "Juridic Review Consumer Protection Perspective of Copyright Law (Omnibus Law) and Consumer Protection Law." International Journal of Law and Politics Studies 4, no. 2 (2022): 74–85. http://dx.doi.org/10.32996/ijlps.2022.4.2.9.

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This study aims to analyze the juridical review of consumer protection from the perspective of the Job Creation Act and how the effectiveness of existing dispute resolutions resolves these problems. Technological developments change the order of values and human life, one of which is economic development. The need for a law that can guarantee the rights of the parties, especially the protection of consumers, is increasing rapidly along with increasingly complex problems. However, the regulation of the Job Creation Law which regulates consumer protection, is not yet able to protect consumers.

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Yulianingsih, Sri, and Rengga Kusuma Putra. "Analisis Yuridis tentang Perlindungan Konsumen pada E-Commerce di Indonesia: Pendekatan Yuridis-Normatif." Hakim: Jurnal Ilmu Hukum dan Sosial 2, no. 4 (2024): 842–56. https://doi.org/10.51903/hakim.v2i4.2204.

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This study focuses on the juridical analysis of consumer protection in e-commerce transactions in Indonesia, considering the sector's rapid growth, which reached a total transaction value of IDR 631 trillion in 2023. On the other hand, consumer complaints have continued to rise, involving issues such as fraud, defective products, and data privacy violations. This study aims to evaluate the effectiveness of existing regulations, such as Law No. 8 of 1999 and its supporting regulations, in protecting consumer rights. Using a normative-juridical approach, the study examines the legal substance, i

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Muhajir, Muhajir. "E-COMMERCE CONSUMER PROTECTION At TOKOPEDIA." Al-Amwal : Journal of Islamic Economic Law 4, no. 2 (2019): 124–37. http://dx.doi.org/10.24256/alw.v4i2.1582.

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This study aims to determine and understand the legal principles in protecting the rights of e-commerce consumers who transact on Tokopedia. This research is library research (library research) with a normative approach because it is a research that analyzes written regulations related to consumer protection in conducting electronic transactions on Tokopedia. The data source is secondary data in documents, reports, books, and other publications that support this research. The results show that e-commerce consumers transact on Tokopedia are in a weak position that can experience fraud from busi

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Rivaldo Yustitio Syauta, Nirwan Junus, and Mohamad Taufiq Zulfikar Sarson. "Perlindungan Hukum Terhadap Data Konsumen Yang Melakukan Pinjaman Melalui Aplikasi Online Di Gorontalo." Doktrin: Jurnal Dunia Ilmu Hukum dan Politik 2, no. 2 (2024): 97–108. https://doi.org/10.59581/doktrin.v2i2.2561.

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This research aims to find out what form of legal protection there is for consumer data who make loans through online applications in Gorontalo and to find out what efforts consumers can take if there is a dispute with the lender regarding leakage of consumer data. This research is empirical normative legal research conducted at the Gorontalo Regional Police and victims of data misuse by online loans. Primary data and secondary data obtained through library research and field research were then analyzed qualitatively. The research results show that the form of legal protection for consumer dat

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Chowdhury, Joydeep. "Strengthening E-Commerce Consumer Protection in Bangladesh: Legal Challenges, Regulatory Gaps, and Reform Strategies." International Journal of Research and Innovation in Social Science IX, no. I (2025): 2548–67. https://doi.org/10.47772/ijriss.2025.9010206.

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The rapid expansion of e-commerce in Bangladesh has revolutionized the marketplace, offering consumers unparalleled convenience and accessibility. However, this growth has also exposed significant legal and regulatory challenges, particularly in consumer protection. Fraudulent transactions, misleading advertisements, delayed refunds, weak data privacy protections, and cyber security threats have raised serious concerns about the effectiveness of existing legal frameworks. This study critically examines the adequacy of current laws, including the Consumers’ Rights Protection Act, 2009, the Cybe

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Hayati, Winta, and Juliya Maria. "LEGAL PROTECTION OF CONSUMERS IN THE DISTRIBUTION OF SUBSIDIZED RICE." Focus Hukum UPMI 1, no. 1 (2024): 20–27. http://dx.doi.org/10.55751/jfhu.v1i1.63.

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This research examines the legal protection of consumers in the context of subsidized rice distribution in Indonesia. The main focus of the research is to analyze the existing legal framework, its implementation, and the challenges faced in protecting the rights of subsidized rice consumers. The research method used is normative juridical with statutory and conceptual approaches. Data was obtained through literature study. The results show that although there are regulations governing consumer protection and the distribution of subsidized rice, there are still gaps in their implementation. Sev

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Reysha Aurelia Shabilla, Yunesia Amelia Renanta, and Sidi Ahyar Wiraguna. "Dampak Perlindungan Data Pribadi Konsumen dalam Transaksi Online pada Marketplace terhadap Kepuasan Konsumen." WISSEN : Jurnal Ilmu Sosial dan Humaniora 3, no. 2 (2025): 202–17. https://doi.org/10.62383/wissen.v3i2.748.

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This study aims to analyze the impact of personal data protection on consumer satisfaction in online transactions in the marketplace. Along with increasing attention to privacy, consumers are increasingly demanding better data protection policies from marketplaces. This research uses a qualitative approach with in-depth interview techniques and content analysis of the privacy policies of several marketplaces in Indonesia. The results show that an effective data protection policy has a positive effect on the level of consumer satisfaction. The main influencing factors are policy transparency, c

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Efroni, Zohar. "Gaps and opportunities: The rudimentary protection for “data-paying consumers” under new EU consumer protection law." Common Market Law Review 57, Issue 3 (2020): 799–830. http://dx.doi.org/10.54648/cola2020693.

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Recent adjustments to consumer protection law have played a significant role in the strategic steps taken by the EU in attempts to adapt EU law to the digital economy and to the rising importance of data and data markets. The Directive on certain contractual aspects concerning the provision of digital goods and digital services stands out in its unequivocal recognition of business models that rely on data as contractual counter-performance and of the need to protect (also) consumers who “pay” with data instead of money. This article analyses the novel provisions of the Directive and assesses i

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Johan, Suwinto. "Will Data Protection Act Change the Use of Data in Indonesia Financial Services?" Lambung Mangkurat Law Journal 7, no. 1 (2022): 1–13. http://dx.doi.org/10.32801/lamlaj.v7i1.297.

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This data science examines a variety of data in order to aid humans in making complex decisions. This science aide’s management in making complex decisions. Artificial intelligence, machine learning, big data, and algorithms all fall under the category. Data science is growing in popularity as a result of the increasing reliance on technology by businesses such as social media companies and financial technology companies. Financial technology companies create applications that allow for the collection of consumer information. This information is transformed into a set of decision-making manage

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Suwinto Johan. "Will Data Protection Act Change the Use of Data in Indonesia Financial Services?" Lambung Mangkurat Law Journal 7, no. 1 (2022): 1–13. http://dx.doi.org/10.32801/abc.v7i1.128.

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This data science examines a variety of data in order to aid humans in making complex decisions. This science aide’s management in making complex decisions. Artificial intelligence, machine learning, big data, and algorithms all fall under the category. Data science is growing in popularity as a result of the increasing reliance on technology by businesses such as social media companies and financial technology companies. Financial technology companies create applications that allow for the collection of consumer information. This information is transformed into a set of decision-making manage

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Lunaraisah, Lunaraisah, and Adi Sulistiyono. "Legal Protection Against Leakage of Traveloka Consumer Personal Data by the Company." International Journal of Educational Research & Social Sciences 4, no. 2 (2023): 394–99. http://dx.doi.org/10.51601/ijersc.v4i2.636.

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The number of incidents of misuse of personal data for loan applications on the Paylater e-commerce platform is currently caused by the lack of a strict security system in digital companies in Indonesia. Currently, data leakage problems befall Traveloka consumers. Although some of them don't use the pay later feature in the app, they still find it difficult to get approval from banks due to having poor credit scores. This study aims to analyze legal protection efforts provided against misuse of consumer data on the Traveloka PayLater feature. The author uses normative legal research methods wi

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Wulandari S, Lestari, Selly Swandari, Swadia Gandhi Mahardika, and Tengku Andrias Prayudha. "Legal Protection for Consumers in E-Commerce Transactions: Challenges and Solutions in the Digital Era." Journal of Mujaddid Nusantara 2, no. 1 (2025): 23–38. https://doi.org/10.62568/jomn.v2i1.289.

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The rapid development of e-commerce has revolutionized consumer transactions, bringing both opportunities and challenges in legal protection. Consumers often face issues such as fraud, data privacy breaches, unfair contract terms, and the lack of dispute resolution mechanisms. This study examines the existing legal frameworks governing e-commerce transactions and evaluates their effectiveness in protecting consumers. Through a normative legal analysis, this research highlights key regulatory gaps and proposes solutions to enhance consumer rights in the digital marketplace. The findings suggest

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Mabel, Wamilik, Syafrudin Kalo, Madiasa Ablisar, and M. Ekaputra. "Kebijakan Tembak di Tempat Terhadap Pelaku Kejahatan 3C di Wilayah Hukum Polrestabes Medan." DOKTRINA: JOURNAL OF LAW 4, no. 2 (2021): 84–101. http://dx.doi.org/10.31289/doktrina.v4i2.4334.

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Consumer protection should receive more attention, because foreign investment has become part of Indonesia's economic development, where the Indonesian economy is also related to the world economy which can have negative implications for consumers. This study aims to determine the adoption of the ultimum remedium principle in consumer protection law and to determine the ultimum remedium principle of business actors in consumer protection law. The research method used is a normative juridical research method with secondary data source and analyzed deductively. The research desire to be achieved

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Fithri, Beby Suryani, Riswan Munthe, and Anggreni Atmei Lubis. "Asas Ultimum Remedium/The Last Resort Principle Terhadap Pelaku Usaha dalam Hukum Perlindungan Konsumen." DOKTRINA: JOURNAL OF LAW 4, no. 1 (2021): 69–84. http://dx.doi.org/10.31289/doktrina.v4i1.4918.

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Consumer protection should receive more attention, because foreign investment has become part of Indonesia's economic development, where the Indonesian economy is also related to the world economy which can have negative implications for consumers. This study aims to determine the adoption of the ultimum remedium principle in consumer protection law and to determine the ultimum remedium principle of business actors in consumer protection law. The research method used is a normative juridical research method with secondary data source and analyzed deductively. The research desire to be achieved

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Pllana, Mustafe, and Shyhrete Kukaj. "Protection of Consumer Rights." International Journal of Sustainable Economies Management 5, no. 2 (2016): 49–61. http://dx.doi.org/10.4018/ijsem.2016040105.

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At the end of Ninteenth century and beginning of Twentieth entry starts a movement with name consumerism. The consumerists' movement, (in domain of politics) is consumer protection which seeks to protect and inform consumers by requiring such practices as honest packaging and advertising, product guarantees, and improved safety standards. Consumer protection as it is known today has its roots in the time of ancient civilizations. At the beginning of Twenty first century the consumer protection moves forward. EU is well known for ten fundamental principles of consumer protection. To become part

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Muhtadli, Muhtadli, Intan Pelangi, M. Shofwan Taufiq, and Adhimaz Kondang Pribadi. "Tebus Murah dan Perlindungan Hukum: Tinjauan Hukum Terhadap Hak Konsumen Dalam Transaksi Jual Beli." Muhammadiyah Law Review 9, no. 1 (2025): 1. https://doi.org/10.24127/mlr.v9i1.4036.

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This study aims to analyze consumer rights and protection in the practice of discounted purchasing (tebus murah) and the perspective of Islamic law regarding such transactions. Discounted purchasing, which is increasingly popular among consumers, offers various benefits but also poses legal risks and challenges. In this context, the study identifies the consumer rights that need to be protected, including the right to clear and accurate information, as well as the right to receive goods that match what was promised. Furthermore, the research explores the legal protections available for consume

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Rizal, Muhamad, Sinta Dewi Rosadi, and Agus Taryana. "Legal Framework for consumer Data Protection For Digital Business SMES in Indonesia." Journal of Law and Sustainable Development 12, no. 1 (2024): e2809. http://dx.doi.org/10.55908/sdgs.v12i1.2809.

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Objective: The development of digital business in Indonesia has increased significantly. It is estimated to be more than US$ 77 billion by 2022, an increase of 22% from the previous year. The contribution of 64.2 million MSMEs to Indonesia's GDP was recorded at > 60 per cent. However, the development of information technology and the considerable potential of the digital economy are also accompanied by several negative impacts, including threats to citizens' privacy rights and personal data. However, not an absolute human right, protecting privacy remains crucial in this digital economy era

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Mahesh, Shivanand Kulkarni, Ravindra Phutane Ayush, and Anil Madhani Krunal. "Concern Over Privacy and Data Protection in 2020." Journal of Data Mining and Management 5, no. 2 (2020): 1–4. https://doi.org/10.5281/zenodo.3826043.

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This paper deals with the privacy issue in perspective with respect to concern in the data of the consumer. The threat to “privacy” is the digital age which has created new ways to collect access and analyze and use data often across multiple borders and jurisdictions. Today, we can get to any data identified with anybody from anyplace whenever, however, this emerges another risk to private and classified data. Globalization has given the acknowledgment of innovation in the entire world, according to developing necessity various nations have presented diverse legitimate acts like D

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Diky Dikrurahman. "Tinjauan Yuridis dan Praktik Bisnis terhadap Perlindungan Konsumen dalam Transaksi E-Commerce di Indonesia." Jurnal Sosial Humaniora dan Pendidikan 4, no. 2 (2025): 58–73. https://doi.org/10.55606/inovasi.v4i2.3955.

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The rapid growth of e-commerce transactions in Indonesia brings convenience to consumers, but also raises serious challenges in terms of legal protection of consumer rights. This study aims to assess the effectiveness of the applicable legal framework, examine the business practices of e-commerce actors, and formulate strategies to strengthen consumer protection in the digital realm. This study is important considering the gap between the prevailing regulations and the dynamics of the field and the low awareness of consumers of their rights in electronic transactions. This research uses a norm

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Widiarty, Wiwik Sri, and Aartje Tehupeiory. "THE ROLE OF BUSINESS LAW IN IMPROVING CONSUMER PROTECTION IN THE DIGITAL AGE." Journal of Law and Sustainable Development 12, no. 2 (2024): e3137. http://dx.doi.org/10.55908/sdgs.v12i2.3137.

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Purpose: The purpose of this study is to identify and analyze the role of business law in improving consumer protection in the digital era. Theoretical reference: The development of digital technology has brought significant impacts in the business world, including in terms of interactions between businesses and consumers. The digital era has opened up new opportunities for businesses to sell products and services online, but it has also created new challenges in terms of consumer protection. Consumers often face risks such as fraud, privacy violations, or dissatisfaction with the products or

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Paulus Manggala Putera Pandie and Sukardan Aloysius. "Perlindungan Hukum bagi Konsumen dalam Pencantuman Label Pangan menurut Undang-Undang Nomor 8 Tahun 1999 tentang Perlindungan Konsumen." Birokrasi: JURNAL ILMU HUKUM DAN TATA NEGARA 2, no. 1 (2023): 160–76. http://dx.doi.org/10.55606/birokrasi.v2i1.899.

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The purpose of this research is to analyze the legal protection for consumers in the inclusion of food labels according to Law Number 8 of 1999 concerning consumer protection. This research is an empirical juridical research. This research framework departs from the conception of the law on consumer protection which contains legal protection for consumers in the inclusion of food labels according to Law No. 8 on consumer protection. This research is an empirical juridical research on five resource persons. The data is analyzed descriptively-qualitatively. Based on the results of the research,

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Kalfin, Willen Vimelia, and Fadiah Hasna Nadiatul Haq. "Analysis of Public Policy and Criminal Law in The Perspective of Consumer Protection for Online Loan Users in Indonesia." International Journal of Humanities, Law, and Politics 2, no. 1 (2024): 29–33. http://dx.doi.org/10.46336/ijhlp.v2i1.86.

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The development of online loan services or pinjol in Indonesia raises new problems in consumer protection. Many cases of fraud and misuse of customer personal data are very concerning. The government has not had specific regulations regarding online loans. The existing regulations are merely appeals and suggestions for fintech pinjol to conduct business responsibly. In fact, stricter regulatory and enforcement steps are needed to address the increasing violations that harm consumers. This study aims to analyze public policies and criminal law in the perspective of protecting pinjol consumers i

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Kurniawan, Fardo, Hengki Firmanda, and Maryati Bachtiar. "Consumer Protection of Dissemination of Advertisements Which is Not According to Business Persons Based On the Responsibility Principles Absolute (Strict Liability)." Melayunesia Law 4, no. 2 (2020): 146. http://dx.doi.org/10.30652/ml.v4i2.7773.

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Advertising is one of the marketing communication media that is often used by businesses in economic activities to introduce their products to consumers. Through advertising, entrepreneurs try to arouse consumer interest so that sales promoted in advertising can increase. This paper discusses the distribution of unsuitable advertisements by business actors based on the principle of absolute liability. The research method is a normative legal research study of the principle of law, researchers collect data consisting of primary, secondary and tertiary data. The data collection technique is lite

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Corones, Stephen, and Juliet Davis. "Protecting Consumer Privacy and Data Security: Regulatory Challenges and Potential Future Directions." Federal Law Review 45, no. 1 (2017): 65–95. http://dx.doi.org/10.1177/0067205x1704500104.

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This article considers the regulatory problems of online tracking behaviour, lack of consent to data collection, and the security of data collected with or without consent. Since the mid-1990s the United States Federal Trade Commission has been using its power under the United States consumer protection regime to regulate these problems. The Australian Competition and Consumer Commission (ACCC), on the other hand, has yet to bring civil or criminal proceedings for online privacy or data security breaches, which indicates a reluctance to employ the Australian Consumer Law (‘ACL’) in this field.

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Rashmi and Singh Yudhvir. "Consumer Rights Awareness and its Effect on Consumerism in Meerut." International Journal of Engineering and Management Research 14, no. 4 (2024): 131–37. https://doi.org/10.5281/zenodo.13836936.

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Consumerism has been defined as a social movement seeking to augment the rights and powers of consumers in relation to sellers (Kotler, 2000). It has spread to developing countries including India but majority of Indian consumers have been observed to be relatively passive in utilizing their rights and the established consumer protection mechanisms. Consumer exploitation has therefore continued unabated in the market place. The present study is aimed at investigating the level of consumer rights awareness and the effect of consumer rights awareness on consumerism in the Meerut region through a

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Suwandi, Muhammad Ichsyan, Taufik Siregar, and Rizkan Zulyadi. "Peranan Lembaga Perlindungan Konsumen Swadaya Masyarakat Kota Medan dalam Memberikan Perlindungan Hukum Kepada Konsumen." Journal of Education, Humaniora and Social Sciences (JEHSS) 5, no. 3 (2023): 2291–307. http://dx.doi.org/10.34007/jehss.v5i3.1565.

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Regarding the Role of the Medan City Non-Governmental Consumer Protection Agency in Providing Legal Protection to Consumers, namely analyzing forms of legal protection, the role of the Medan City LPKSM in providing legal protection to consumers and the mechanism for establishing LPKSM as a Consumer Protection Agency in Medan City. This research was conducted at the UPT office. Medan Consumer Protection, LPKN DPP office, YPPKN DPP office, North Sumatra LPK-RI DPD office. This research uses a type of legal research and a normative-juridical research method. Because this type of research is a nor

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