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Relevant bibliographies by topics / Consumer empowerment

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Academic literature on the topic 'Consumer empowerment'

Author: Grafiati

Published: 4 June 2021

Last updated: 10 March 2023

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Journal articles on the topic "Consumer empowerment"

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Nam, Su-Jung. "Consumer empowerment and self-assessment of empowerment." PLOS ONE 16, no. 11 (November 12, 2021): e0259971. http://dx.doi.org/10.1371/journal.pone.0259971.

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This study examined the influence of consumer empowerment and its self-assessment on consumers’ information search behavior and consumer life satisfaction; it also examined whether the results were consistent with the Dunning−Kruger effect. A total of 977 consumers who participated in a national consumer survey were divided into four groups, based on their level of empowerment and self-assessment. The Dunning−Kruger effect was observed in the consumer empowerment results, with 35.9% of respondents showing imbalanced empowerment and self-assessment levels. A general linear model was used to examine the survey results, which indicated that the main effect of empowerment had no significant effect on information searching or consumer life satisfaction. However, there was a significant main effect of self-assessment on both dependent variables. In addition, the interaction of empowerment and self-assessment had a significant effect only on information search behavior. Consequently, it can be concluded that self-assessed empowerment, rather than actual consumer empowerment, affects information search and consumer life satisfaction.

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Buehler, Pascal, and Peter Maas. "Consumer empowerment in insurance." International Journal of Bank Marketing 36, no. 6 (September 3, 2018): 1073–97. http://dx.doi.org/10.1108/ijbm-12-2016-0182.

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Purpose The purpose of this paper is to enhance the understanding of consumer empowerment in the relationship between consumers and service providers. It draws on self-efficacy theory to conceptualize consumer empowerment and explain the impact on perceived performance risk in insurance decision making. Design/methodology/approach This study employs data collected from an online survey involving 487 consumers in Switzerland, who recently decided on an insurance service. A structural equation model quantifies both the psychological effects on consumers’ perception of insurance services and behavioral effects on their decision-making process. Findings Perceived consumer empowerment is conceptualized by perceived self-efficacy and perceived controllability. Both have a significant impact on perceived performance risk, while the former is partially mediated by the preference to delegate the decision to a surrogate. Moreover, customers’ involvement in the purchase process moderates both the direct and indirect effect of perceived self-efficacy on perceived performance risk. Research limitations/implications The results are based on consumers’ perceptions from a single country. Furthermore, consumers’ perceptions were surveyed with a time lag after the decision-making process. To increase rigor, perceptions should be collected during decision making. Practical implications Results show that consumer empowerment can be employed as a risk reduction strategy. Consumers with self-efficacy and controllability beliefs perceive significantly less performance risk; however, practitioners should consider that consumers are also motivated to make decisions independently rather than delegating their decisions. Furthermore, consumer empowerment depends on consumer will. For largely indifferent consumers, empowerment does not affect risk or decision delegation preference. Originality/value The study is among the few empirical works to examine the effects of consumer empowerment on the consumer-service provider relationship on an individual level. Furthermore, applying consumer empowerment in relationship marketing implies a shift in research focus to the question of how consumers construe decision-making situations rather than objectively measuring the state of consumer relationship.

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Simanjuntak, Megawati, and Raisha Ulfa Saniyya. "Consumer Empowerment in Transportation Sector." International Research Journal of Business Studies 14, no. 1 (July 30, 2021): 1–12. http://dx.doi.org/10.21632/irjbs.14.1.1-12.

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Awareness of rights and obligations as a consumer became one of the problems faced by consumers. One way to increase consumer awareness is to provide access to consumer education through media used by consumers. This article aimed to identify and analyze the effect of socio-demographic characteristics and consumer education media toward consumer empowerment on public transportation. This research used a cross-sectional study through an online survey of 100 users of public transportation. Data were analyzed using multiple regression analysis. The results showed that the consumer empowerment index is 44.56 and categorized as capable level. Also, female, early-aged adults (18 - 40 years), high education, employee, income range from IDR 2 000 000 to IDR 3 000 000 per capita per month, and an urban area were the most empowered consumers. In addition, employment status and media of consumer education positively and significantly influenced consumer empowerment.

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Hartmann, Patrick, Vanessa Apaolaza, and Clare D’Souza. "The role of psychological empowerment in climate-protective consumer behaviour." European Journal of Marketing 52, no. 1/2 (February 12, 2018): 392–417. http://dx.doi.org/10.1108/ejm-01-2017-0080.

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Purpose This paper aims to address the role of psychological empowerment in proenvironmental consumer behaviour, focussing on climate protection. Design/methodology/approach Study 1 analyses the interaction of the effects of psychological empowerment and personal norms on two environmental behaviours with a sample of 600 individuals drawn form a representative online panel of the Australian population. Study 2 addresses the reinforcing influence of empowerment with a quasi-experimental design comparing 300 consumers of green electricity with 300 conventional electricity clients. Findings Psychological empowerment moderates the effects of personal norms on climate-protective consumer behaviour in a value-belief-norm (VBN) framework. Personal norms have a stronger influence for consumers experiencing high psychological empowerment than for disempowered feeling consumers. Furthermore, psychological empowerment experienced as an outcome of actual proenvironmental behaviour mediates the relationship between prior climate protection and future climate-protective intentions. Research limitations/implications Future research should focus on the experimental manipulation of psychological empowerment with communicational claims, studying how perceived empowerment can be enhanced. Practical implications To promote climate friendly products and behaviours, marketers should use communication claims aimed at enhancing consumer’s subjective experience of empowerment. Social implications Public policy aimed at climate protection should focus on consumer education increasing consumers’ awareness of their potential influence. Originality/value Psychological empowerment has not been studied previously as either an antecedent or outcome of proenvironmental behaviour. This is the first study to show that psychological empowerment moderates normative influences on climate-protective consumer behaviour. This research further reveals a novel behavioural reinforcement process, in which psychological empowerment intervenes as a behavioural outcome as well as an antecedent of climate-protective consumer behaviour. Findings contribute to the development of the VBN framework as well as to the consumer-empowerment perspective on proenvironmental behaviour.

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Tiu Wright, Len, Andrew Newman, and Charles Dennis. "Enhancing consumer empowerment." European Journal of Marketing 40, no. 9/10 (September 2006): 925–35. http://dx.doi.org/10.1108/03090560610680934.

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Papaoikonomou, Eleni, and Amado Alarcón. "Revisiting Consumer Empowerment." Journal of Macromarketing 37, no. 1 (July 27, 2016): 40–56. http://dx.doi.org/10.1177/0276146715619653.

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This article explores the notion of consumer empowerment in ethical consumption communities, known as responsible consumption communities (RCCs) in Spain. Although consumer empowerment has previously been discussed in the ethical consumer field, mainly in relation to notions of voting in the marketplace, it has yet to be explored thoroughly. In particular, the concept of empowerment should be moved beyond an individualized lens of analysis, acknowledging connectedness of persons. A combination of qualitative techniques was employed, including focus groups, in-depth interviews, observation, and documentary analysis. Our empirical case shows that consumer empowerment should be understood not in relation to consumption, but in relation to new forms of social organizing and experimentation that emerge around consumption.

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Simanjuntak, Megawati, and Shafira Anissa Putri. "Consumer empowerment index of electronic product buying." Independent Journal of Management & Production 9, no. 4 (December 1, 2018): 1165. http://dx.doi.org/10.14807/ijmp.v9i4.814.

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The purpose of this research was to analyze the influence of demographic, social and economic characteristics towards the consumer empowerment of electronic products. The research used cross-sectional study with an online survey of 100 respondents. Data were analyzed using descriptive and inferential analysis. Descriptive analysis used to identify the demographic, social and economic characteristics of the sample and the consumer empowerment index. The inferential analysis used in this study include chi-square test and logistic regression. The level of consumer empowerment in electronic products only 41.78 that belongs to capable category. The largest index was found in goods selection dimension (88.33) and the lowest (6.4) on behavior complaint dimension. The result of this study showed that female, early-aged adult (18-40 year), higher education, employed, income between Rp2 000 000-Rp3 000 000 per capita per month, origin from the urban area, and family size ≤ 4 were the most empowered consumers. Only two of six variables significantly affect consumer empowerment, namely age and education. Age has a negative and significant effect on consumer empowerment, while education has a positive and significant effect on consumer empowerment of electronic products. Based on the results of the research, it is necessary to raise awareness of consumers to be able to choose the brand of local products. Also consumers need to use their rights as consumers to be able to file complaints if they experience disappointment or loss when buying electronic products.

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Simanjuntak, Megawati, Siti Amanah, Herien Puspitawati, and Pang Asngari. "Modelling consumer empowerment level." Economic Journal of Emerging Markets 5, no. 2 (October 2013): 109–19. http://dx.doi.org/10.20885/ejem.vol5.iss2.art4.

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Hoch, Heather E., Kristine L. Busse, and Robert P. Dellavalle. "Consumer Empowerment in Dermatology." Dermatologic Clinics 27, no. 2 (April 2009): 177–83. http://dx.doi.org/10.1016/j.det.2008.11.002.

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Simanjuntak, Megawati, and Siti Umiyati. "The effect of demographic, social, and economic characteristics on consumer empowerment in education institutions." Independent Journal of Management & Production 12, no. 5 (August 1, 2021): 1282–300. http://dx.doi.org/10.14807/ijmp.v12i5.1443.

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Nowadays, consumers are faced with many options for formal educational institutions. To choose the best institution, consumers need to be well educated and well informed. This research aimed to analyze the influence of demographic, social, and economic characteristics toward formal educational institution consumer empowerment. This research used a cross-sectional study of 52 respondents. The data were analyzed using descriptive and inferential analysis. The consumer’s empowerment index in this research was 54.34, which was included in the capable category. The result showed that early adult (19-24 years) females who were highly educated and were not having a job with ≤ Rp3,204,551 income per month were the most empowered group of respondents than others. Regression analysis revealed that age influenced the consumer empowerment index. T-test analysis of the consumer empowerment based on characteristics is not significantly different.

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Dissertations / Theses on the topic "Consumer empowerment"

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Radloff-Gabriel, Debbie I. "A partnership model to transform a sheltered workshop to a consumer-run business, reconstructing the work environment toward consumer empowerment." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 1997. http://www.collectionscanada.ca/obj/s4/f2/dsk2/ftp04/mq20692.pdf.

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Pranic, Ljudevit. "Service Recovery from the Customer's Perspective: Extending the Consumer-Directed Theory of Empowerment (CDTE)." Diss., Temple University Libraries, 2008. http://cdm16002.contentdm.oclc.org/cdm/ref/collection/p245801coll10/id/15482.

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Business Administration
Ph.D.
Satisfactory resolution of customers' complaints in service recovery is a critical driver of customer loyalty, positive word-of-mouth, cross-buying from the firm's portfolio of offerings, and firm's long-term financial performance. Yet, despite the costs and benefits associated with service recovery, many customers who encounter service failures are dissatisfied with the handling of their complaints. This research takes a non-traditional approach and empirically investigates the area of service recovery process from the customer's perspective whereby empowering customers to play the central role in service production and delivery may bring about their satisfaction. In the field of tourism and hospitality services, it appears that no study has developed an integrative model capable of investigating effectiveness of service recovery by examining the relationship between customer empowerment and customer satisfaction indicators. Moreover, a growing body of research shows that the issue of service recovery is at the development stage in tourism and hospitality literature, and there is a paucity of empirical research in this area. Thus, this study addresses these gaps by developing a theoretical model of service recovery process. The model proposes that the degree of customer-perceived empowerment during service recovery process determines both the level of customer's affective/cognitive responses and the level of subsequent process complaint satisfaction. A portion of the theoretical model is then examined using regression and Path Analyses to analyze data that was collected through a web survey of undergraduate tourism and hospitality students. The results indicate that process complaint satisfaction is indirectly shaped by customers' perceptions of empowerment and their affective (emotional) and cognitive (process quality and equity/fairness) responses.
Temple University--Theses

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McLean, R. "Consumer knowledge, empowerment and the internet : critical research into the provision and use of eCommerce." Thesis, University of Salford, 2005. http://usir.salford.ac.uk/26810/.

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From a Critical Social Theory (CST) perspective this research critiques assumptions that the internet brings about consumer empowerment through increased product information. and opportunities to communicate and share knowledge with companies and other consumers. It demonstrates that this assumption derives from the technologically determinist school of Information Systems (IS) thinkingt,:ý w hich is 9 rounded in the myth that technology pet- se brings huge benefits, including wealth and empowerment. Illustrating that information systems development traditionally lacks a sense of "audience" failing to provide what the users want, it suggests that this phenomenon merits more sophisticated consideration of not only the technology, but also of eCommerce providers and users. The research demonstrates that complex phenomena such as that under study here require a multi-method approach to explore the range of voices or relevant perspectives of the stakeholders. A lens for reviewing the power relations governing the construction and use of consumer knowledge is developed and applied. The knowledge construction lens is used to review the synthesized findings from the multi-method assessment to reveal how congruence is connected to extant power relations, and positions those findings in the context of information provider / user relationships. Drawing on both theories of hermeneutics and serniotics the phenomenon is initially explored from the perspective of both companies and customers through questionnaires and reviews of commercial websites. This phase of the research sets the scene for a series of twenty-two in depth interviews with individual consumers to explore their experiences of using the internet in commercial activity. The research concludes that vast incongruity in the needs and values of customers and companies exists. Consumer empowerment remains a myth. Ingrained company / customer power relations distort communication and prevent 'true' empowerment. In the shadow of company power. customer inertia and feelings of powerlessness remain strong. Ultimately this serves companies well as increased buyer power continues to be regarded as a threat to competitive advantage.

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Wang, Xin. "Consumer Sense of Power and Message Assertiveness in Food Advertising." Thesis, University of Oregon, 2017. http://hdl.handle.net/1794/22649.

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Scant research on food advertising and purchase decisions has examined the moderating role of social constructs such as power. In this research, I investigate how consumers’ sense of power influences the persuasiveness of message assertiveness in food advertising. The agentic–communal framework of sense of power and findings suggests that high-power individuals are more likely to adopt and be receptive to strong, competent information and communication strategies than low-power individuals in interpersonal communication. In this research, I propose a new theoretical framework that predicts how message recipients’ sense of power enables or weakens the persuasiveness of the assertive message such as, “You must buy [the name of the advertised food].” More specifically, I looked at the likelihood of purchasing ‘vice’ versus ‘virtue' foods after viewing the ad. I argue that for high-power individuals, an assertive tone in the food ads would increase the purchase of a vice food and decrease the purchase intent of a virtue food. However, for low-power individuals, an assertive tone in the food ads would decrease the purchase of a vice food but increase the purchase intent of a virtue food. Low power is less congruent with assertive messages but more congruent with non-assertive messages. Across three studies, I provide empirical support for the predictions and the congruence mechanism. The results show that high-power consumers process assertive messages more fluently than non-assertive messages. Low-power consumers process assertive messages less fluently than non-assertive messages. Processing fluency increases the relative focus on tastiness in food evaluation, but process dis-fluency increases the relative focus on healthiness in food evaluation. The findings of this research have important implications for developing effective marketing communications and promoting healthy eating.

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Burns, Kara R. "Engagement, empowerment and patient generated health data." Thesis, Queensland University of Technology, 2017. https://eprints.qut.edu.au/114076/1/Kara%20Burns%20Thesis.pdf.

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This thesis examines patient generated health data in the context of healthcare services where information asymmetry traditionally enshrined the doctor as all-powerful and the patient as a passive recipient. Through vignette-led interviews and a clinical trial, the research highlights the role of this information in the co-created process of patient engagement, then demonstrates how it promotes healthcare self-determination and consumer empowerment. Patient generated health data aids diagnosis and management of health conditions, and provides significant emotional value for patients and their peer network. This information supports consumer-driven efficiencies, eliminating unnecessary treatments and therefore may be able to reduce the overall cost of healthcare services. This thesis recommends that healthcare providers implement solicited and unsolicited patient generated health data to increase service confidence, satisfaction and reduce switching behaviour.

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Woods, Barbara A. "The perceived efficacy of an empowerment model of youth development among Vermont educational leaders." Columbus, Ohio : Ohio State University, 2006. http://rave.ohiolink.edu/etdc/view?acc%5Fnum=osu1141236451.

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GUSTAVSSON, RIKARD, and KJELLGREN CHRISTOPHER GUSTAFSSON. "The Strategic Retail Model : Understanding the Challenges of the Future of Retailing." Thesis, Högskolan i Borås, Institutionen Textilhögskolan, 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-17382.

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Purpose The purpose of the thesis is to present, analyse and verify a self-constructed strategic retail model, consisting of four constituents: product, service, positioning and technology. Each constituent represents a focal area, which forms a basis for discussing and interpreting factors and challenges connected to the future of retailing. Additionally, the thesis aims to examine the significance of the strategic retail model in regards to the future of retailing in a fashion context. Method The study is characterised by a qualitative nature, conducted with an abductive approach. The background has been rooted in reality, taking in account the digital revolution, the assumption that traditional marketing is dead and current retail trends. The problem discussion has been based in an academic approach where the concept of business models has been elaborated, along with a presentation of the traditional marketing mix and criticism of its changing nature. The empirical data collection has been conducted through nine interviews, seven face-to-face interviews and two online interviews. The strategic retail model has been verified through an empirical study and a second stage of literature review. Conclusion In a market where the consumer empowerment has fundamentally affected the retail environment, and traditional marketing has lost its former importance, the issue regarding the future of retailing remains. It could therefore be assumed that the significance of the strategic retail model is high. By managing each constituent and consistently strive to achieve an integration of the consumer focus in the strategic retail model, the four constituents and translated underlying consumer understanding is unified.
Program: Master Programme in Fashion Management

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Alhashem, Mohammed Adnan. "Prosumption as a discursive practice of consumer empowerment : integration of individual resources and co-prosumption of value in an online community." Thesis, University of Birmingham, 2017. http://etheses.bham.ac.uk//id/eprint/7520/.

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The purpose of this research is to explore the nature of an emerging practice known as ‘prosumption’, and interrogate its potential as a discursive practice which empowers consumers in an online community named Instructables. Prosumers combine the roles of consumers and producers to make their own products. A review of prosumption and closely-related practices (consumer co-creation) alongside discourses of consumer empowerment provides a guide to the research. A netnography-informed approach is used to collect data through a degree of participant observation and online depth interviews. Findings suggest that prosumption in Instructables is multidimensional in nature and benefits to prosumers. It suggests a typology of prosumers (assemblers, modifies, artists and inventors) to make a distinction between prosumer and co-creator roles. Findings also offer evidence of prosumption as a discursive practice of consumer empowerment through self-discipline and collective education in contrast to other exploitive practices such as consumer co-creation. This research finally contributes to the on-going evolution of consumer productivity and how consumers and producers participate as producers of value in market and society.

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Coelho, Magali Moreira. "O efeito do empowerment do consumidor no consumo de informação jornalística pelas novas gerações." reponame:Repositório Institucional do FGV, 2016. http://hdl.handle.net/10438/17732.

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The present study attempt to find deepen knowledge about the millennium generation and its behavior of consumption of journalistic information. The justification for this research is the falling in the consumption of remunerated journalistic information and the importance that these young people have in defining the pattern of consumer behavior in the nearby future. Descriptions of youth consumption from the American Press Institute and Pew Research Center show that young Americans become more active in news consumption. The deepening in the Brazilian universe of consumption of journalistic information sought to describe the behavioral profile of the youth of the generation denominated by some as 'millennium'. In addition, it describes the motivational behavior agents of these young people and similarities. The field survey interviewed 17 young people between 18 and 34 years of age and secondary data were collected in reports and news from newspapers and magazines. The results show that young consumers of journalistic information gain autonomy, choose what they want to read, when and how much they want to read within a wide range of content and sources available in the online world. They are critical of the excess content available, they want information faster, and their main means of access to news is social media, either by sharing between friends on the network or by customizing the information on their Facebook schedule generated by the curation of the platform. Sharing information gives prominence to shared content and its messengers, but does not generate content engagement. The young people interviewed do not want to expose themselves by commenting or discussing the news. This scenario reinforces the idea that has gained prominence in world discussions, on the responsibility of platforms such as Facebook to inform the population as a whole, but especially those young people who do not look for other sources of information to form their opinions.
O presente estudo buscou aprofundar o conhecimento sobre a geração do milênio e seu comportamento de consumo de informações jornalísticas. A justificativa para esta pesquisa é a queda no consumo pago de informações jornalísticas e pela importância que estes jovens têm na definição do padrão de comportamento de consumo num futuro próximo. As descrições sobre o consumo dos jovens, vindas do American Press Institute e Pew Research Center, mostram que os jovens americanos se tornam mais ativos no consumo de notícias. O aprofundamento no universo brasileiro de consumo de informação jornalística buscou descrever o perfil de comportamento dos jovens da geração denominada por alguns como 'milênio'. Além disso, descreve-se os agentes motivadores do comportamento de consumo destes jovens e as semelhanças. A pesquisa de campo entrevistou 17 jovens entre 18 e 34 anos de idade e foram coletados dados secundários na forma de relatórios e notícias de jornal e revista sobre este tema. Os resultados mostram que os jovens consumidores de informação jornalística ganharam autonomia, escolhem o que querem ler, quando e quanto querem ler dentro de uma ampla gama de conteúdos e fontes disponíveis no mundo online. São críticos em relação aos excessos de conteúdos disponibilizados, querem informação mais rápida, e seus principais meios de acesso às notícias são as mídias sociais, seja pelo compartilhamento entre amigos da rede ou pela personalização de informação em sua timeline, no Facebook, gerada pela curadoria da plataforma. O compartilhamento de informação gera destaque para o conteúdo compartilhado e seus mensageiros, mas não gera engajamento com o conteúdo. Jovens entrevistados não querem se expor comentando ou discutindo as notícias. Este panorama, reforça a ideia que tem ganhado destaque nas discussões mundiais, sobre a responsabilidade das plataformas como Facebook em informar a população como um todo, mas em especial estes jovens que não buscam outras fontes de informação para formarem suas opiniões.

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Rugg, Adam. "The mashup as resistance? : a critique of Marxist framing in the digital age." [Tampa, Fla] : University of South Florida, 2009. http://purl.fcla.edu/usf/dc/et/SFE0003104.

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Books on the topic "Consumer empowerment"

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Nerwande, Elizabeth. Consumer action clubs: Consumer empowerment through participation. Harare: Consumer International, Regional Office for Africa, 2003.

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1964-, Rajamohan S., ed. Consumer empowerment: Rights and responsibilities. New Delhi: Kanishka Publishers Distributors, 2001.

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Koinig, Isabell. Pharmaceutical Advertising as a Source of Consumer Self-Empowerment. Wiesbaden: Springer Fachmedien Wiesbaden, 2016. http://dx.doi.org/10.1007/978-3-658-13134-0.

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Quy, Jane. The road to empowerment for BACO Consumer Products Limited. Oxford: Oxford Brookes University, 2000.

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CUTS Centre for Competition, Investment & Economic Regulation (Jaipur, India). Consumer empowerment in electricity reforms: A review from South Asia. Jaipur: Published by CUTS Center for Competition, Investment & Economic Regulation, in cooperation with Norad, 2010.

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Annual Report on the Oecd Guidelines for Multinational Enterprises 2009: Consumer Empowerment. Washington: Organization for Economic Cooperation & Development, 2010.

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Warrier, Shrikala. Consumer empowerment: A qualitative study of linkworker and advocacy services for non-English speaking users of maternity services. London: Maternity Alliance, 1996.

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Planning in health promotion work: An empowerment model. Abingdon, Oxon: Routledge, 2011.

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United States. Congress. House. Committee on Energy and Commerce. Subcommittee on Telecommunications and the Internet. H.R. ________, a discussion draft on wireless consumer protection and community broadband empowerment: Hearing before the Subcommittee on Telecommunications and the Internet of the Committee on Energy and Commerce, House of Representatives, One Hundred Tenth Congress, second session, February 27, 2008. Washington: U.S. G.P.O., 2008.

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H.R. ________, a discussion draft on wireless consumer protection and community broadband empowerment: Hearing before the Subcommittee on Telecommunications and the Internet of the Committee on Energy and Commerce, House of Representatives, One Hundred Tenth Congress, second session, February 27, 2008. Washington: U.S. G.P.O., 2008.

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Book chapters on the topic "Consumer empowerment"

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Baker, Dixie B., and Daniel Masys. "PCASSO: Vanguard in Patient Empowerment." In Consumer Informatics, 63–74. New York, NY: Springer New York, 2004. http://dx.doi.org/10.1007/978-1-4757-3920-6_5.

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Degoulet, Patrice, Marius Fieschi, Marie-Christine Jaulent, and Joël Ménard. "Patient Empowerment, Cybermedicine, and Citizen Education." In Consumer Informatics, 120–28. New York, NY: Springer New York, 2004. http://dx.doi.org/10.1007/978-1-4757-3920-6_10.

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Hughes, Gillian. "Professional fantasies, consumer realities: a carer’s view of empowerment." In Empowerment in Community Care, 289–307. Boston, MA: Springer US, 1995. http://dx.doi.org/10.1007/978-1-4899-4507-5_18.

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Arcia, Adriana, Jacqueline A. Merrill, and Suzanne Bakken. "Consumer Engagement and Empowerment Through Visualization of Consumer-Generated Health Data." In Consumer Informatics and Digital Health, 183–203. Cham: Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-319-96906-0_10.

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Kline, Stephen. "Consumer Empowerment in the Media-Saturated Family." In Globesity, Food Marketing and Family Lifestyles, 194–217. London: Palgrave Macmillan UK, 2011. http://dx.doi.org/10.1057/9780230304741_9.

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Worlu, Onyipreye, and Andrew Lindridge. "Conform or Resist? Immigrant Females and Consumer Empowerment." In Thriving in a New World Economy, 41–44. Cham: Springer International Publishing, 2015. http://dx.doi.org/10.1007/978-3-319-24148-7_13.

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da Fonseca, Patrícia Galindo. "The Shift from Consumer Protection to Consumer Empowerment and the Consequences for Sustainable Consumption." In Sustainable Consumption, 49–61. Cham: Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-030-16985-5_4.

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Buckingham, David. "Selling Youth: The Paradoxical Empowerment of the Young Consumer." In Youth Cultures in the Age of Global Media, 202–21. London: Palgrave Macmillan UK, 2014. http://dx.doi.org/10.1057/9781137008152_13.

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Lyu, Chan, Zihan Yang, and Yang Huang. "Consumer empowerment, enterprise life cycle, and R&D." In Economic and Business Management, 204–7. London: CRC Press, 2022. http://dx.doi.org/10.1201/9781003203704-37.

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Mendes-Filho, Luiz, Felix B. Tan, and Simon Milne. "Backpacker Use of User-Generated Content: A Consumer Empowerment Study." In Information and Communication Technologies in Tourism 2010, 455–66. Vienna: Springer Vienna, 2010. http://dx.doi.org/10.1007/978-3-211-99407-8_38.

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Conference papers on the topic "Consumer empowerment"

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Rahmat, Abdul, Yuhelson, and Ramlani Lina Sinaulan. "Community Empowerment In Consumer Law Protection." In Proceedings of the 1st Non Formal Education International Conference (NFEIC 2018). Paris, France: Atlantis Press, 2019. http://dx.doi.org/10.2991/nfeic-18.2019.2.

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Satory, Agus, Lasmin Alfies Sihombing, Yeni Nuraeni, and Mustaqim Mustaqim. "Analysis of Program Implementation Education of Consumer Protection in Improving Consumer Empowerment Index." In 4th Asian Education Symposium (AES 2019). Paris, France: Atlantis Press, 2020. http://dx.doi.org/10.2991/assehr.k.200513.071.

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Chen, Huanhui, Chan Lyu, Yao Pan, and Zenan Yu. "Consumer Empowerment, Market Competition and Sustainable Growth of Enterprises." In 2020 International Conference on Modern Education Management, Innovation and Entrepreneurship and Social Science (MEMIESS 2020). Paris, France: Atlantis Press, 2021. http://dx.doi.org/10.2991/assehr.k.210206.024.

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Hruska, Jan. "CONSUMER POWER AND EMPOWERMENT IN THE CONTEXT OF MARKETING ON SOCIAL NETWORKS." In 4th SGEM International Multidisciplinary Scientific Conferences on SOCIAL SCIENCES and ARTS Proceedings. STEF92 Technology, 2017. http://dx.doi.org/10.5593/sgemsocial2017/41/s16.016.

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de With, P. H. N., L. Vervenne, W. Goossen, and S. Zinger. "On a patient-based ICT architecture for telehealth applications for increasing human empowerment." In 2015 IEEE International Conference on Consumer Electronics (ICCE). IEEE, 2015. http://dx.doi.org/10.1109/icce.2015.7066385.

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Sepilla, Salma, and Dian Purworini. "The Effect of Celebrity Endorser Raffi Ahmad and Testimonial on Consumer Buying Interest of Lemonilo Products on Social Media." In International Conference on Community Empowerment and Engagement (ICCEE 2021). Paris, France: Atlantis Press, 2022. http://dx.doi.org/10.2991/assehr.k.220501.009.

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Duda, Aneta. "THE MYTH OF CSR ON THE EXAMPLE OF DOVE CAMPAIGN." In NORDSCI Conference Proceedings. Saima Consult Ltd, 2021. http://dx.doi.org/10.32008/nordsci2021/b2/v4/07.

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"This article discusses the concept of corporate social responsibility (CSR) in the particular case of a controversial Dove campaign for Real Beauty (CFRB) and its role in the production and consumption of contemporary popular meanings of empowerment, social change, and female beauty in global consumer culture. Because in some instances such corporate strategies appear well received, we move beyond cynical dismissal to analyze corporate discourse to identify its transformative possibilities and contradictions. The analysis replaces the oversimplifying approaches to the ethics of CSR with a communicative perspective that highlights the need for a contextual examination of the ethical dilemmas that arisen from CSR practices. In this article, I engage with this CSR campaign, using critical discourse analysis (CDA) to uncover its mechanisms and ideological functioning. CDA of the print, television, and new media texts reveals a certain juxtaposition between liberation and oppression of CFRB. The analysis show how Dove was able to transform an ordinary commodity, skin cleansing products, into a consumer activist brand through which consumers could take part in solving self-esteem and social problems. My analysis of CFRB shows the ways that CSR often operates to co-opte the criticism by embracing it, consolidating brand loyalty and corporate profits, and defuse struggles around consumption. By doing so, CSR forms a complex strategy to legitimize particular brands and commodities, so it can be seen as the ideological force of contemporary consumer capitalism."

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Pavkov, Thomas, and Charles Winer. "The Development of Consumer-Driven Human Services Information Technology Initiatives: The Lake County Indiana Experience." In 2001 Informing Science Conference. Informing Science Institute, 2001. http://dx.doi.org/10.28945/2366.

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The Family Access Project will deploy innovative community empowerment, education, consensus building, and information system development strategies to strengthen community, ensure the efficient and effective delivery of needed services, and address the unique needs of families requiring public assistance from a host of public and private agencies in Lake County. The goal of the project is to enhance community life through improved care coordination by linking new technologies to the human service delivery process. Upon completion, the project will assist in the enhancement of community-based services through the development of rules of data transaction and data standards and the deployment of a secure messaging/document exchange network. By putting technology in the hands of consumers we also hope to impact the economic development and workforce readiness goals set forth in our community's welfare to work programs. These innovations will require educational innovations in order to facilitate the use of technology by both provider and consumer end-users. Proposed innovations include tutorials related to data standards development, peer train-the-trainer training in the development and use of technology to support service system reforms; and ongoing support through a technical assistance clearinghouse and help desk.

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Carlini, Enrico Maria, Silvia Ibba, Cristina Pascucci, and Silvia Moroni. "Energy union is about reinventing system operation: Europe's energy future looking towards energy efficiency, renewable energies and consumer empowerment." In 2017 AEIT International Annual Conference. IEEE, 2017. http://dx.doi.org/10.23919/aeit.2017.8240505.

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Hidayah, Nur, and Rodhiah Rodhiah. "The Effect of Consumer Motivation (Social and Empowerment) on Online-Purchase Intention Mediated by the Trust Towards Retailers on Social Media." In Tenth International Conference on Entrepreneurship and Business Management 2021 (ICEBM 2021). Paris, France: Atlantis Press, 2022. http://dx.doi.org/10.2991/aebmr.k.220501.087.

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