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Books on the topic 'Consumer empowerment'

Author: Grafiati
Published: 4 June 2021
Last updated: 10 March 2023

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1

Nerwande, Elizabeth. Consumer action clubs: Consumer empowerment through participation. Harare: Consumer International, Regional Office for Africa, 2003.

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2

1964-, Rajamohan S., ed. Consumer empowerment: Rights and responsibilities. New Delhi: Kanishka Publishers Distributors, 2001.

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3

Koinig, Isabell. Pharmaceutical Advertising as a Source of Consumer Self-Empowerment. Wiesbaden: Springer Fachmedien Wiesbaden, 2016. http://dx.doi.org/10.1007/978-3-658-13134-0.

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4

Quy, Jane. The road to empowerment for BACO Consumer Products Limited. Oxford: Oxford Brookes University, 2000.

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5

CUTS Centre for Competition, Investment & Economic Regulation (Jaipur, India). Consumer empowerment in electricity reforms: A review from South Asia. Jaipur: Published by CUTS Center for Competition, Investment & Economic Regulation, in cooperation with Norad, 2010.

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6

Annual Report on the Oecd Guidelines for Multinational Enterprises 2009: Consumer Empowerment. Washington: Organization for Economic Cooperation & Development, 2010.

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7

Warrier, Shrikala. Consumer empowerment: A qualitative study of linkworker and advocacy services for non-English speaking users of maternity services. London: Maternity Alliance, 1996.

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8

Planning in health promotion work: An empowerment model. Abingdon, Oxon: Routledge, 2011.

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9

United States. Congress. House. Committee on Energy and Commerce. Subcommittee on Telecommunications and the Internet. H.R. ________, a discussion draft on wireless consumer protection and community broadband empowerment: Hearing before the Subcommittee on Telecommunications and the Internet of the Committee on Energy and Commerce, House of Representatives, One Hundred Tenth Congress, second session, February 27, 2008. Washington: U.S. G.P.O., 2008.

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10

H.R. ________, a discussion draft on wireless consumer protection and community broadband empowerment: Hearing before the Subcommittee on Telecommunications and the Internet of the Committee on Energy and Commerce, House of Representatives, One Hundred Tenth Congress, second session, February 27, 2008. Washington: U.S. G.P.O., 2008.

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11

Senior Financial Empowerment Act of 2009: Hearing before the Subcommittee on Crime, Terrorism, and Homeland Security of the Committee on the Judiciary, House of Representatives, One Hundred Eleventh Congress, second session, on H.R. 3040, May 25, 2010. Washington: U.S. G.P.O., 2010.

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12

Black economics: Solutions for economic and community empowerment. Chicago, Ill: African American Images, 1991.

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13

United States. Congress. Senate. Committee on Commerce, Science, and Transportation. Subcommittee on Science, Technology, and Space. E-health and consumer empowerment: How consumers can use technology today and in the future to improve their health : hearing before the Subcommittee on Science, Technology, and Space of the Committee on Commerce, Science, and Transportation, United States Senate, One Hundred Seventh Congress, first session, July 23, 2001. Washington: U.S. G.P.O., 2004.

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14

Meagher, Janet. Partnership or pretence: A handbook of empowerment and self advocacy for consumers of psychiatric services and those who provide or plan those services. 2nd ed. Sydney, NSW: Psychiatric Rehabilitation Association, 1996.

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15

Choi, W. Jason, and Kinshuk Jerath. Privacy and Consumer Empowerment in Online Advertising. Now Publishers, 2022.

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16

Crowd Surfing Surviving And Thriving In The Age Of Consumer Empowerment. A&C; Black, 2008.

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17

Empowerment to Wealth: Nine Steps to Debt Reduction. Meetinghouse Books, 2001.

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18

Koinig, Isabell. Pharmaceutical Advertising As a Source of Consumer Self-Empowerment: Evidence from Four Countries. Springer Gabler. in Springer Fachmedien Wiesbaden GmbH, 2016.

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19

Koinig, Isabell. Pharmaceutical Advertising As a Source of Consumer Self-Empowerment: Evidence from Four Countries. Springer Fachmedien Wiesbaden GmbH, 2016.

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20

Moore, Gordon, John A. Quelch, and Emily Boudreau. The Six E’s of Consumer Choice. Oxford University Press, 2018. http://dx.doi.org/10.1093/oso/9780190886134.003.0005.

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Whenever consumers make a choice—in healthcare or in other situations—they do so based on the benefits they anticipate. Chapter 5 focuses on the most common benefits consumers seek when making health and wellness decisions. Though they may vary in relative importance based upon the healthcare decision at hand, these six commonly sought benefits are economy, effectiveness, empathy, efficiency, empowerment, and experience. This chapter reviews each of these benefits in-depth, highlighting examples of each in today’s market. Consumers have different ways of assessing these benefits ranging from simultaneously trading off importance between them to using four shortcuts that make comparisons easier.
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21

Quelch, John A., and Margaret L. Rodriguez. 23andMe. Oxford University Press, 2016. http://dx.doi.org/10.1093/med/9780190235123.003.0014.

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As more emphasis is placed on consumer engagement and empowerment in the health care arena there are some who wish to control or nudge consumer behavior in the “right” direction, especially if they perceive consumers to be insufficiently educated to handle the new information available to them.
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22

Quelch, John A., and Margaret L. Rodriguez. 23andMe. Oxford University Press, 2016. http://dx.doi.org/10.1093/med/9780190235123.003.0015.

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As more emphasis is placed on consumer engagement and empowerment in the health care arena there are some who wish to control or nudge consumer behavior in the “right” direction, especially if they perceive consumers to be insufficiently educated to handle the new information available to them.
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23

Quelch, John A., Margaret L. Rodriguez, Carin-Isabel Knoop, and Christine Snively. Demarketing Soda in New York City. Oxford University Press, 2016. http://dx.doi.org/10.1093/med/9780190235123.003.0016.

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As more emphasis is placed on consumer engagement and empowerment in the health care arena there are some who wish to control or nudge consumer behavior in the “right” direction, especially if they perceive consumers to be insufficiently educated to handle the new information available to them.
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24

Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet. Greenleaf Book Group, 2013.

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25

Amaze Every Customer Every Time: 52 tools for delivering the most amazing customer service on the planet. Austin, TX: Greenleaf Book Group Press, 2013.

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26

Moore, Gordon, John A. Quelch, and Emily Boudreau. Choice Matters. Oxford University Press, 2018. http://dx.doi.org/10.1093/oso/9780190886134.001.0001.

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Choice Matters: How Healthcare Consumers Make Decisions (and Why Clinicians and Managers Should Care) is a timely and thoughtful exploration of the controversial role of consumers in the U.S. healthcare system. In most markets today, consumers have more options and autonomy than ever before. Empowered consumers easily shop around for products and services that better meet their needs, and they widely share their reviews on social media to inform and influence other consumers. Businesses have responded with better experiences and prices to compete for consumers’ business. Though healthcare has lagged behind other industries in this respect, there is a rising tide of interest in consumer choice and empowerment in healthcare markets. However, most healthcare provider organizations, individual doctors, and health insurers are unprepared to consider patients as consumers. The authors draw upon the fields of medicine, marketing, management, psychology, and public policy as they take a substantive, in-depth look at consumer choice and point out its appropriate use, as well as its limitations. This book addresses perplexing issues, such as how healthcare differs from other consumer-driven markets, how consumers make healthcare decisions, and how increased consumer choice in healthcare can not only aid and empower American consumers but also improve the overall healthcare system.
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27

Bucciarelli, Carol. Addicted and Mentally Ill: Stories of Courage, Hope, and Empowerment (Haworth Series in Family and Consumer Issues in Health) (Haworth Series in Family and Consumer Issues in Health). Haworth Press, 2004.

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28

Bucciarelli, Carol. Addicted and Mentally Ill: Stories of Courage, Hope, and Empowerment (Haworth Series in Family and Consumer Issues in Health) (Haworth Series in Family and Consumer Issues in Health). Haworth Press, 2004.

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29

Dowling, Benjamin. Low-Income and Economically Vulnerable Consumers: Assessment and Federal Empowerment Strategy. Nova Science Publishers, Incorporated, 2014.

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30

Terms of Empowerment: The Consumer's Guide to Medical Lingo. People's Medical Society, 1990.

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31

Kunjufu, Jawanza. Black Economics: Solutions for Economic and Community Empowerment. 2nd ed. African American Images, 2002.

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32

Manduca, Paulo, Mauro Berni, Iure Paiva, and José Alexandre Hage. Industrializing Countries as the New Energy Consumers. Edited by Debra J. Davidson and Matthias Gross. Oxford University Press, 2018. http://dx.doi.org/10.1093/oxfordhb/9780190633851.013.16.

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Brazil and Argentina had been developing biofuels that could offer them the opportunity to have a prominent position in a future oil-free economy. In the latter part of the first decade of the 2000s, Brazilian diplomacy, in particular, knew how to take advantage of its clean energy matrix to build an image of a country at the forefront of energy solutions. However, after the discovery of oil in Brazil and shale in Argentina, biofuels became a low priority and almost disappeared from the political agenda. This process followed the movement of Latin American center-left governments—the “pink tide”—which saw the oil industry as the basis for national empowerment. The emergence of oil populism, which exploits the mystification of state oil companies and oil as a panacea for the illnesses of underdevelopment, led Brazil and Argentina to waive a potential leading role in a future low-carbon economy.
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33

Rao, Koneru Ramakrishna. Conclusion. Oxford University Press, 2018. http://dx.doi.org/10.1093/oso/9780199477548.003.0012.

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The final chapter focuses on how we may move forward to get closer to Gandhi’s vision for the nation and the world. While the Mahatma’s principles remain constant, his practices are contextual. Consequently, Gandhi’s ideas are not rigid or unalterably cast in concrete; they are experimental explorations needing constant evaluation, revision, and further development. In the storm of globalization that threatens to uproot face-to-face interactions and wipe out individual identities with the rising tides of global corporations, the Gandhian ideas of localization and grass-roots empowerment may be the support structures we need to restore the lost individual, to hold our identities together, and yet work for the common good. In the midst of the insatiable appetite to consume and the consequent destruction of our natural environment, the simplicity and grandeur of Gandhi’s life is the beacon of light that shows us how we may conserve and not consume and how we may be happy without exploiting others.
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34

Jain, Andrea R. Peace Love Yoga. Oxford University Press, 2020. http://dx.doi.org/10.1093/oso/9780190888626.001.0001.

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Peace Love Yoga analyzes growing spiritual industries and their coherence with neoliberal capitalism. “Personal growth,” “self-care,” and “transformation” are just some of the generative tropes in the narrative of these industries. The book illuminates the power dynamics underlying what the author calls neoliberal spirituality, illustrating how spiritual commodities are rooted in concerns about deviancy, not only in the form of low productivity but also forms of social deviancy. The book, however, does not just offer one more voice bemoaning the commodification of spirituality as a numbing device through which consumers ignore the problems of neoliberal capitalism or as the corruption or loss of “authentic” religious forms. Instead, it asks what we should make of subversive spiritual discourses that call on adherents to think beyond the individual and even out into the environment, claims to counter the problems of unbridled capitalism with charitable giving or “conscious capitalism,” challenges to the imperialism behind the appropriation and commodification of products from yoga to mindfulness, calls for women’s empowerment, and efforts to greenwash commodities, making them more environmentally “friendly” or “sustainable.” Rather than a mode through which consumers ignore, escape, or are numbed to the problems of neoliberal capitalism, many spiritual industries, corporations, entrepreneurs, and consumers, the book suggests, do actually acknowledge those problems and, in fact, subvert them; but they subvert them through mere gestures. From provocative taglines printed across T-shirts or packaging to calls for “conscious capitalism,” commodification serves as a strategy through which subversion itself is contained.
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35

Mizock, Lauren, and Zlatka Russinova. Acceptance of Mental Illness. Oxford University Press, 2016. http://dx.doi.org/10.1093/med:psych/9780190204273.001.0001.

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The book covers a topic that is often overlooked in the literature: How people with serious mental illnesses (i.e., schizophrenia, bipolar disorder, severe depression) come to recognize and deal with the symptoms of a mental illness in order to promote recovery. Per the recovery movement in mental health, recovery is understood as not simply symptom elimination, but the process of living a meaningful and satisfying life in the face of mental illness. Acceptance of Mental Illness draws from research to provide educators, clinicians, researchers, and consumers with an understanding of the multidimensional process of acceptance of mental illness in order to support people across culturally diverse groups to experience empowerment, mental wellness, and growth. Chapters focus on providing a historical overview of the treatment of people with mental illness, examining the acceptance process, and exploring the experience of acceptance among women, men, racial–ethnic minorities, and LGBT individuals with serious mental illnesses. The book is a useful tool for mental health educators and providers, with each chapter containing case studies, clinical strategies lists, discussion questions, experiential activities, diagrams, and worksheets that can be completed with clients, students, and peers.
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36

Hobbs, Renee, Liz Deslauriers, and Pam Steager. The Library Screen Scene. Oxford University Press, 2019. http://dx.doi.org/10.1093/oso/9780190854317.001.0001.

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Throughout life, people use film, videos, and media for entertainment and learning. In an increasing number of school, public, and academic libraries, people get opportunities to screen and discuss movies, make short animations, learn to edit videos, and develop a sense of community and civic engagement through shared media experiences. Through innovative programs, services, and collections, libraries are helping people acquire film and media literacy competencies. This book reveals five core practices used by librarians who care about film and media: viewing, creating, learning, collecting, and connecting. With examples from more than 170 school, public, and academic libraries in 15 states, the book shows how film and media literacy education programs and services in libraries advance the lifelong learning competencies of patrons and learners from all walks of life. How does it happen? Film screening and discussion programs deepen people’s appreciation for the art of film. Creating media in libraries advances literacy competencies, builds collaboration skills, and promotes community empowerment. In schools and universities, librarians help people critically analyze moving image media as they learn from it. Librarians make important choices in how they select and access film and media now that streaming media, social media, and other digital technologies are transforming access. Through partnerships, librarians help bring film and media education into communities, aware that opportunities for people to both consume and create moving image media help connect generations, cultures, and communities with important issues and ideas.
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