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Journal articles on the topic 'Consumer internal evaluation'

Author: Grafiati

Published: 3 June 2025

Last updated: 31 July 2025

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1

Rahmat, Rahmat. "Evaluation Of Company Compliance With Consumer Protection Standards." Ipso Jure 1, no. 7 (2024): 11–23. http://dx.doi.org/10.62872/35cabn69.

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Consumer protection is an important aspect in creating a healthy relationship between businesses and consumers. With clear regulations in place, consumer rights can be protected from potential risks and unethical business practices. This study aims to evaluate companies' compliance with consumer protection standards with a focus on existing regulations. Consumer protection is an important effort in safeguarding consumer rights and increasing public trust in companies. The research method used is normative juridical research, which examines the application of positive legal principles related t

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Yang, Lei, Tao Zhang, Yao Yu, et al. "Research on the transformation path of cigarette consumers’ internal quality demand based on AHP and Shapley value decomposition." E3S Web of Conferences 214 (2020): 01027. http://dx.doi.org/10.1051/e3sconf/202021401027.

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Consumers’ evaluation of cigarette quality directly affects their willingness to repeat purchase. In order to find out the relationship between the consumer evaluation indicator and the quality of cigarette products, to effectively guide the improvement of cigarette manufacturing technology, based on the evaluation standards of the sensory quality of the cigarette industry, the hierarchical structure indicator of attribute elements of cigarette products are established by using the analytic hierarchy process. Through the quantitative investigation of consumers and the investigation of experts,

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Iranmanesh, Mohammad, Krishnaswamy Jayaraman, and Ishak Ismail. "Intention to Purchase Products under Volume Discount Scheme: A Conceptual Model and Research Propositions." Business: Theory and Practice 15, no. (4) (2014): 371–80. https://doi.org/10.3846/btp.2014.435.

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Many standard brands sell products under the volume discount scheme (VDS) as more and more consumers are fond of purchasing products under this scheme. Despite volume discount being commonly practiced, there is a dearth of research, both conceptual and empirical, focusing on purchase characteristics factors and consumer internal evaluation concerning the purchase of products under VDS. To attempt to fill this void, this article develops a conceptual model on VDS with the intention of delineating the influence of the purchase characteristics factors on the consumer intention to purchase product

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Drdolová, Zuzana, Patrícia Martišová, and Lucia Benešová. "Preference mapping of different varieties of garlic (Allium sativum)." Potravinarstvo Slovak Journal of Food Sciences 13, no. 1 (2019): 385–89. http://dx.doi.org/10.5219/1128.

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In this work we evaluated different varieties of garlic. All varieties of garlic are rated from one harvest year. Compared samples were different in shape, taste, aroma and characteristics, which were likely to impact on consumer choice and deciding on purchases garlic. Selected indicators were part of internal sensory evaluations, which were evaluated by experts in the sensory laboratory. External part of the preference mapping was conducted among consumers relying on different varieties of garlic under their consumption. Using the internal part of the preferential mapping we summarize random

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Iranmanesh, Mohammad, Krishnaswamy Jayaraman, and Ishak Ismail. "Intention to Purchase Products under Volume Discount Scheme: A Conceptual Model and Research Propositions." Business: Theory and Practice 15, no. 4 (2014): 371–80. http://dx.doi.org/10.3846/btp.2014.435.

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Many standard brands sell products under the volume discount scheme (VDS) as more and more consumers are fond of purchasing products under this scheme. Despite volume discount being commonly practiced, there is a dearth of research, both conceptual and empirical, focusing on purchase characteristics factors and consumer internal evaluation concerning the purchase of products under VDS. To attempt to fill this void, this article develops a conceptual model on VDS with the intention of delineating the influence of the purchase characteristics factors on the consumer intention to purchase product

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Klochkov, Yury. "Transaction Costs Data Impact on Process Self-Organization Evaluation of Quality Management System." E3S Web of Conferences 320 (2021): 03001. http://dx.doi.org/10.1051/e3sconf/202132003001.

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This paper will focus on the transaction costs analysis approach to estimating the level of quality management systems self-organization. It became possible to consider transaction costs in quality management systems with the reclassification of consumer. A suggested classification of consumers includes both “external’ and “internal” consumers and also “hidden” and “latent” consumers. Another approach of accounting costs and consumers data allowed us to analyze quality management systems by the share and the level of self-organization.

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García-Segovia, Purificación, Mª Jesús Pagán-Moreno, Amparo Tárrega, and Javier Martínez-Monzó. "Photograph Based Evaluation of Consumer Expectation on Healthiness, Fullness, and Acceptance of Sandwiches as Convenience Food." Foods 10, no. 5 (2021): 1102. http://dx.doi.org/10.3390/foods10051102.

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Sandwiches are the most common “casual-food” consumed by all age groups in Spain. Due to the importance of visual appearance to promote unplanned or impulse buying, foodservice and hospitality companies focus on improving the visual impression of their food menus to create an expectation that satisfies both sensory and hedonic consumer experiences. To provide a list of attributes about the visual appearance of sandwiches, 25 students were recruited from a university and were invited to participate in two nominal group technique (NGT) sessions. To understand whether a sandwiches’ appearance can

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Ferry, S. M., M. Kristi Henzel, and Kath M. Bogie. "An End-User’s Personal Perspective on the Need of Consumer Involvement in Research." Journal of General Internal Medicine 37, S1 (2022): 91–93. http://dx.doi.org/10.1007/s11606-021-07125-5.

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AbstractThere is growing understanding that the consumer’s voice in research needs to be stronger. Translational research studies need consumer inclusion in order to be effectively implemented. This narrative article provides the perspective of a Veteran with spinal cord injury (SCI) who is an active member of several study teams and serves as a Consumer Advocate, providing the voice of the person with SCI. Factors that drive people to develop new research ideas are considered. Consumer involvement offers helpful insight into project outcomes that are valuable to the end-user. It is also recog

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Chen, Zhenggui. "Research on the Influence of Consumer Purchasing Behavior on the Market Supply and Demand Relationship." Modern Economics & Management Forum 5, no. 4 (2024): 679. http://dx.doi.org/10.32629/memf.v5i4.2562.

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Consumer purchasing behavior refers to all the activities and decision-making process of consumers when deciding to purchase a product or service, covering the psychological activities, information collection, evaluation and decision-making before and after the purchase. The purpose of studying consumer purchasing behavior is to understand the reactions and choices of consumers in different situations, and then to reveal the internal and external factors that affect their decisions. This is of great significance for enterprises to develop effective marketing strategies. Consumer purchasing beh

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Huynh, Hannah, Weronika Wojdyla, Colby Van Dyk, Ziyi Yang, and Ting Chi. "Transparent Threads: Understanding How U.S. Consumers Respond to Traceable Information in Fashion." Sustainability 16, no. 12 (2024): 5010. http://dx.doi.org/10.3390/su16125010.

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This study employed the stimulus–organism–response (S-O-R) model to investigate the factors that influence consumers’ internal evaluation and, consequently, their behavioral actions toward apparel with traceable information. The S-O-R model proposed comprised information quality, brand image, and promotional efforts as the stimuli, brand trust and perceived value as the organisms, and purchase intention, word-of-mouth, and brand loyalty as the behavioral responses. Additionally, consumer environmental knowledge was included as a moderator for the relationships between the stimuli and the organ

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Winterstein, Almut G. "Evaluation of Consumer Medication Information Dispensed in Retail Pharmacies." Archives of Internal Medicine 170, no. 15 (2010): 1317. http://dx.doi.org/10.1001/archinternmed.2010.263.

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Jeretina, Urša, and Alan Uzelac. "Alternative Dispute Resolution for Consumer Cases: Are Divergences an Obstacle to Effective Access to Justice?" Central European Public Administration Review 12, no. 4 (2015): 39–74. http://dx.doi.org/10.17573/ipar.2014.4.a02.

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Traditional court proceedings do not always offer practical and cost-appropriate way of resolving consumer disputes. Some authors consider that, in disputes between consumers and businesses, alternative dispute resolution (ADR) is more effective, faster and cheaper. Insofar, consumer ADR (CADR) is seen as a useful instrument that helps consumers realize their right of access to justice. It is argued that the CADR is a flexible and faster method of enforcement of consumers’ rights, and that CADR systems provide valuable information on the needs of applicants, while preserving confidentiality an

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Jaderná, Eva, Hana Volfová, František Zapletal, and Emil Velinov. "Decision Making and Consumer Behaviour Towards Electromobility in the Czech Republic." Revista de Gestão Social e Ambiental 19, no. 4 (2025): e011820. https://doi.org/10.24857/rgsa.v19n4-011.

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Objectives: This study evaluates consumer attitudes toward different electrified vehicle variants compared to internal combustion engine vehicles, considering economic, environmental, and user-related decision criteria.Theoretical Framework:The study applies multi-criteria decision-making (MCDM) approaches, particularly the PROMETHEE method, to understand consumer preferences and the role of behavioral factors in electromobility adoption.Method:A quantitative research approach was employed, collecting data through a structured online questionnaire survey (N=1000). Respondents' preferences were

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Yang, Lei, Hong Tao Feng, Hao Ruo Hu, et al. "Sensory-Driven Consumer Satisfaction in China’s Cigarette Market: A Structural Equation Model of Packaging, Taste, and Experience." Indonesian Journal of Business and Entrepreneurship 11, no. 2 (2025): 466. https://doi.org/10.17358/ijbe.11.2.466.

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Background: In recent years, the Chinese cigarette market has undergone significant changes, with tobacco companies emphasizing consumer research in their product development and marketing strategies. A noticeable shift toward analyzing and optimizing the entire consumer experience makes a consumer-centric perspective the top priority in product development. Purpose: The study aims to create a consumer-centered evaluation system focusing on sensory and emotional aspects. Exploring the connections between packaging design, the smoking experience, quality perception, internal taste, innovative d

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Yulia, Yulia, Novyandra Ilham Bahtera, and Rati Purwasih. "Analysis of Consumer Assessment in Small and Medium Enterprises "Raja Abon Makmur Lestari" on Shredded Products and Mix Marketing." Journal of Asian Multicultural Research for Economy and Management Study 2, no. 1 (2021): 6–15. http://dx.doi.org/10.47616/jamrems.v2i1.73.

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Raja Abon Makmur Lestari's business has good potential, resulting in considerable business competition. One of the businesses that produce shredded is Small and Medium Enterprises (UKM) Raja Abon Makmur Lestari. This business must apply a consumer-oriented marketing concept. The application of this concept is to determine the marketing mix consisting of product, price, promotion, and place. The purpose of this study was to analyze consumer assessments of the various attributes of shredded products and evaluate the results of the shredded product marketing mix strategy. The method used in this

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Yulia, Yulia, Novyandra Ilham Bahtera, and Rati Purwasih. "Analysis of Consumer Assessment in Small and Medium Enterprises "Raja Abon Makmur Lestari" on Shredded Products and Mix Marketing." Journal of Asian Multicultural Research for Economy and Management Study 2, no. 1 (2021): 6–15. http://dx.doi.org/10.47616/jamrems.v2i1.73.

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Raja Abon Makmur Lestari's business has good potential, resulting in considerable business competition. One of the businesses that produce shredded is Small and Medium Enterprises (UKM) Raja Abon Makmur Lestari. This business must apply a consumer-oriented marketing concept. The application of this concept is to determine the marketing mix consisting of product, price, promotion, and place. The purpose of this study was to analyze consumer assessments of the various attributes of shredded products and evaluate the results of the shredded product marketing mix strategy. The method used in this

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Svajdova, Lenka. "Consumer Behaviour during Pandemic of COVID-19." Journal of International Business Research and Marketing 6, no. 3 (2021): 34–37. http://dx.doi.org/10.18775/jibrm.1849-8558.2015.63.3005.

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Knowledge of consumer behaviour is an important factor in the success of companies. Knowing how the consumer behaves and what factors influence him enables companies to manage the marketing mix, branding and communication more effectively with customers. Identifying the factors that affect consumers is sometimes very difficult to identify correctly, because very often they are internal factors.The current situation currently prevailing in global markets is mainly influenced by external factors – the COVID-19 pandemic and the effects of political and legislative steps and the economic situation

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Ependi, Heru, and Reza Widhar Pahlevi. "KEPUTUSAN PEMBELIAN MAHASISWA PADA PRODUK ONLINE SHOP SHOPEE DAN FAKTOR PENENTUNYA." Journal Competency of Business 5, no. 1 (2021): 118–34. http://dx.doi.org/10.47200/jcob.v5i1.879.

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Abstract The purpose of this study is to find out what factors determine online consumer purchasing decisions at Shopee and how the online consumer purchasing decisions process at Shopee. The research approach used is a qualitative descriptive approach. Research related to consumer online purchasing decision factors at Shopee, the object to be studied is consumers who use the Shopee application. In social situations or research objects, the object of this research is the students of the Faculty of Economics, Cokroaminoto University, Yogyakarta, who actively use the Shopee application as

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Pradika, Mohammad Fawaid, Talitha Aristawati, Radifa Husna Sabila, Satria Aji Pambudi, and Maria Audrey Marjorie. "Exploring the Decision-Making Processes: How Urban Indonesia's Middle-Class Prioritizes Convenience and Cost on Live-Streaming Commerce." CHANNEL: Jurnal Komunikasi 13, no. 1 (2025): 29–39. https://doi.org/10.12928/channel.v13i1.1023.

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This study explores the decision-making process of middle-class consumers in Surabaya, Indonesia, when purchasing primary needs through Shopee Live, an emerging live-streaming commerce feature. Drawing on Kotler and Armstrong’s five-stage model of consumer decision-making, this qualitative research explores how internal motivations, external constraints, and digital platform features shape online shopping behavior. In-depth interviews with purposively selected informants were conducted and analyzed using thematic analysis. The findings reveal that the problem recognition stage is influenced by

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Wibisono, Yogi, and Rahma Wahdiniwaty. "SMALL BUT MIGHTY: MARKETING STRATEGIES FOR MSMES LAUNDROMATS." Proceeding of International Conference on Business, Economics, Social Sciences, and Humanities 7 (June 27, 2024): 373–81. http://dx.doi.org/10.34010/icobest.v7i.546.

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This research focuses on developing the right marketing strategy for Small and Medium-sized Enterprises (SMEs) Laundromats, using Panda Laundry Cikampek as a case study. The study employs various matrices such as IFE (Internal Factor Evaluation), EFE (External Factor Evaluation), SWOT, and IE (Internal External) to identify the strengths, weaknesses, opportunities, and threats of the business, with the aim of formulating effective marketing strategies. Findings from this research indicate that Panda Laundry Cikampek has strengths such as Quality of Service to Consumer, Work Environment, Free P

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Malik, Wahid Abdil, Minar Ferichani, and Emi Widiyanti. "Strategi Pengembangan Usahatani Gula Kelapa Di Kecamatan Puring Kabupaten Kebumen." SEPA: Jurnal Sosial Ekonomi Pertanian dan Agribisnis 14, no. 2 (2018): 105. http://dx.doi.org/10.20961/sepa.v14i2.24996.

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<em>This study aims to determine the magnitude of farm income coconut sugar in District Puring Kebumen, knowing internal factors (strengths and weaknesses) and external (opportunities and threats), to formulate a possible strategic alternatives and identifies priorities for the strategy to be applied in the development of farming of palm sugar in District Puring Kebumen. The research method used is descriptive method. Data analysis method used is the Revenue Analysis, Internal Factor Evaluation (IFE), External Factor Evaluation (EFE), SWOT Analysis and QSPM. These results indicate that t

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Erkmen, Ezgi, and Murat Hancer. "“Do your internal branding efforts measure up?”." International Journal of Contemporary Hospitality Management 27, no. 5 (2015): 878–95. http://dx.doi.org/10.1108/ijchm-10-2013-0442.

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Purpose – This study aims to understand the effect of brand citizenship behaviors of hospitality employees on customers’ relation with the brand. A model, which links employee behaviors to customers’ evaluation of brand performance, brand trust and brand commitment, is proposed to provide further insight into how customers form their relation with a brand. Design/methodology/approach – Data were collected from both customer-contact employees and passengers of a corporate airline company. Structural equation modeling was used to test the proposed model by using both employee and customer data i

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Czarniecka-Skubina, Ewa, Hanna Górska-Warsewicz, Wacław Laskowski, and Maria Jeznach. "Consumer Choices and Service Quality in the University Canteens in Warsaw, Poland." International Journal of Environmental Research and Public Health 16, no. 19 (2019): 3699. http://dx.doi.org/10.3390/ijerph16193699.

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The purpose of this study was to identify and analyze consumer choices and service quality in university canteens in Warsaw. Our study consists of two parts. The first part of our research was conducted using a sample of 1250 adult respondents in 25 university canteens located at five higher education institutions. The reasons and frequency for using canteens, types of selected dishes and opinions on a given catering facility management system were analyzed. The second part of the study was conducted as an inspection to assess internal control and reliability of information. The respondents’ o

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Chaplinskyі, Yurii. "APPROACHES TO EVALUATION OF LOYALTY PROGRAM EFFICIENCY." BULLETIN OF CHERNIVTSI INSTITUTE OF TRADE AND ECONOMICS II, no. 82 (2021): 54–65. http://dx.doi.org/10.34025/2310-8185-2021-2.82.04.

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The article defines that enterprises face questions of expediency of development and introduction of modern innovative methods of influence on the consumer, among which it is possible to consider loyalty programs, which are directed on building of mutually beneficial relations with target audiences. Important for the analysis of enterprise loyalty programs are performance indicators, expressed in monetary terms, because each loyalty system has a profitable and costly component. The main approaches to assessing the effectiveness of costs for the development and implementation of a loyalty progr

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Askolani, Askolani, Arief Budiman, and Yoga Perdana. "THE INFLUENCE OF CONTENT-MARKETING STRATEGIES ON CONSUMER-PURCHASING BEHAVIOUR: A RASCH-MODEL STUDY OF FASHION MSMES IN BANDUNG, INDONESIA." American Journal of Scholarly Research and Innovation 04, no. 01 (2025): 237–49. https://doi.org/10.63125/q03b3656.

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This study explores the influence of content marketing strategies on consumer purchasing behavior within the fashion micro, small, and medium enterprises (MSMEs) sector in Bandung, Indonesia. As digital commerce becomes increasingly vital for MSME competitiveness, understanding the impact of digital content on consumer decision-making is both timely and critical. A quantitative, cross-sectional research design was employed, utilizing the Rasch Measurement Model to analyze the relationship between three core content marketing variables—content relevance, publication consistency, and content for

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Kang, Doo Syen. "Turning inside out: perceived internal branding in customer-firm relationship building." Journal of Services Marketing 30, no. 4 (2016): 462–75. http://dx.doi.org/10.1108/jsm-07-2015-0229.

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Purpose This paper aims to examine the strategic importance of perceived internal branding in building symbolic and behavioral relationships with a corporate in the service sector. Research on internal branding has been confined only to how internal staff understand brand values. Despite the importance of alignment between internal and external communication, little emphasis has been placed on consumers’ perception of how internal staff understand brand values. Even before experiencing service, consumers can shape their overall evaluation on service based on external communication about intern

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Chu, Kyounghee, Do-Hee Lee, and Ji Yoon Kim. "The effect of verbal brand personification on consumer evaluation in advertising: Internal and external personification." Journal of Business Research 99 (June 2019): 472–80. http://dx.doi.org/10.1016/j.jbusres.2017.11.004.

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Tuanaya, Syarief Hidayat, Budi Suharjo, and Muhammad Findi. "Strategi Pemasaran Produk Mitraguna Di PT Bank Syariah Indonesia (Studi Kasus Di Region IV Jakarta)." MANAJEMEN IKM: Jurnal Manajemen Pengembangan Industri Kecil Menengah 20, no. 1 (2025): 63–71. https://doi.org/10.29244/mikm.20.1.63-71.

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Bank Syariah Indonesia (BSI) Region IV Jakarta adalah salah satu wilayah dari BSI yang memfokuskan pertumbuhan pembiayaan mitraguna kepada instansi pemerintah maupun BUMN di Jakarta. Penelitian bertujuan untuk: (1) Mengidentifikasi profil nasabah yang memilih pembiayaan consumer Mitraguna di BSI; (2) Menganalisis faktor lingkungan eksternal dan internal yang memiliki dampak terhadap pertumbuhan pembiayaan consumer Mitraguna BSI; dan (3) Menyusun strategi bisnis yang tepat sesuai dengan faktor lingkungan eksternal dan internal BSI. Penelitian dilakukan di BSI Region IV Jakarta, pemilihan lokasi

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STADNYK, Valentyna, and Ihor MYKHALCHUK. "CAUSALITY OF DEFINITIONS "COMPETITIVE COMPETITIVENESS" AND "COMPETITIVENESS OF INNOVATIONS": EPISTEMOLOGICAL ANALYSIS FROM THE POSITION OF MANAGEMENT GOALS." Development Service Industry Management, no. 3 (August 29, 2024): 169–73. http://dx.doi.org/10.31891/dsim-2024-7(24).

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The purpose of the article is to prove the causality of the definitions of "enterprise competitiveness" and "innovation competitiveness" from the point of view of management goals and justify the feasibility of using the definition "innovation competitiveness" and its modifications in the terminological dictionary of the theory of innovation. When studying the epistemology of the term "enterprise competitiveness", we took into account a common feature in the set of definitions chosen for analysis - the relative nature of competitiveness as an object of management, and therefore, the relative n

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Ju, Ilwoo. "The effects of advertising skepticism in consumer prescription drug advertising." International Journal of Pharmaceutical and Healthcare Marketing 11, no. 4 (2017): 395–411. http://dx.doi.org/10.1108/ijphm-10-2016-0054.

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Purpose The purpose of this study is to examine the effects of consumers’ prescription drug advertising (DTCA) skepticism on their advertising evaluation. In addition, the study investigates the moderating role of health risk information location in DTCA and the mediating role of perceived message effectiveness to address when and how the skepticism effects are maximized or minimized. Design/methodology/approach The study used a controlled lab experiment to enhance internal validity. Findings This study found that when risk information was presented earlier in a more prominent manner, it appea

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Rachmawati, Reni, Nugrahini Susantinah Wisnujati, and Diah Tri Hermawati. "Strategi Pengembangan Usaha Jamur Tiram Putih di Desa Wadungasih Kecamatan Buduran Kabupaten Sidoarjo." Jurnal Ilmiah Sosio Agribis 22, no. 1 (2022): 9. http://dx.doi.org/10.30742/jisa22120221996.

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The purpose of this study was to analyze internal factors (strengths and weaknesses) and external factors (opportunities and threats) as well as to analyze the strategy of developing oyster mushroom business in Wadungasih village, Buduran district, Sidoarjo regency. The research method used in this study is a descriptive method with a qualitative approach. The data analysis method uses SWOT analysis by identifying the evaluation of internal factors (IFE) and identification of external factor evaluations (EFE), then determining the right strategy through the SWOT matrix. From the results of the

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Popadynets, Nazariy, Viktoriya Bondarenko, Roma Staryk, Olha Chakii, and Olha Voitenko. "Reputation Evaluation of the Factors Regulating the Development of the Consumer Goods Market in the Region." Journal of Vasyl Stefanyk Precarpathian National University 8, no. 3 (2021): 106–19. http://dx.doi.org/10.15330/jpnu.8.3.106-119.

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The article substantiates the essence of dysfunctions as a key phenomenon that leads to deformation or partial failure to perform functions by the subjects of the internal consumer market. The features of the influence of socio-economic factors investigated within the functioning efficiency of the regional food market. The evaluation of the influence for the food market factors in the region carried out by classifying the factors by the influence sphere and the regulation degree, assessing the influence of the food market factors on the main indicator models. These models contain indicators, d

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Samuel, Hatane, and Janice Aurellia. "Ad-Creativity, Internal Consumer Response, and Purchase Intention: An Evaluation upon Ardiles “Flash Mom” TV Ad." SHS Web of Conferences 33 (2017): 00043. http://dx.doi.org/10.1051/shsconf/20173300043.

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Defrizal and Simeon Fabian Pramudya. "Analisis SWOT dalam Meningkatkan Daya Saing pada Toko Dura di Bandar Lampung." Jurnal EMT KITA 7, no. 3 (2023): 776–82. http://dx.doi.org/10.35870/emt.v7i3.1268.

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This study aims to determine the marketing plan of Toko Dura to increase its competitiveness. The research methodology is descriptive analysis, SWOT analysis, External Factor Evaluation (EFE matrix), and Internal Factor Evaluation (IFE Matrix) were all used in this study. The study findings explain that Dura Store's competitive tactics are not only offering high-quality goods at low prices, but also considering delivery services, maximizing the marketing of goods through social media, and upholding the industry's reputation in society to foster consumer confidence. The IFE matrix for Dura Stor

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Saputro, Septiyan Adi, Eli Mas'idah, and Andre Sugiyono. "MARKETING STRATEGY ANALYSIS USING THE METHOD SWOT AND QSPM IN INDUSTRIAL SCREEN PRINTING INDUSTRIES." Journal of Applied Science and Technology 1, no. 01 (2021): 12. http://dx.doi.org/10.30659/jast.1.01.12-21.

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Omah Sablon is a company engaged in screen printing. As a company engaged in screen printing, Omah Sablon must be more creative in designing and deciding business missions and marketing strategies that will be applied in the field to be able to anticipate various kinds of changes that will occur. Companies can continue to compete and move in the direction of consumer desires, because basically the company's function is to produce goods and services that can be accepted by consumers as well as to meet consumer desires. The number of sales that have not been stable causes the profits obtained by

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Rusdiono, Ari Surya, Alla Asmara, and Kirbrandoko Kirbrandoko. "Analisis Strategi Pengembangan Bisnis PT. TAF (Toyota Astra Financial Services)." Jurnal Manajemen dan Organisasi 10, no. 1 (2020): 24–35. http://dx.doi.org/10.29244/jmo.v10i1.28858.

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PT.TAF is one of financial company in Indonesia. The business model that has been implemented so far is highly dependent on dealer as business partner. In 2017 and 2018, the company suffered quite a lot of losses that caused of high Non Performing Loan (NPL). This is caused by decrease in existing consumer’s segment so the profit of company decrease more than 80 percent. There were management and organization structure changes in 2018, which lead to the expectation of company’s performance improvement. Therefore, new strategy is needed to enhance company’s performance. Interviews were conducte

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Meehan, Thomas, Helen Bergen, and Terry Stedman. "Monitoring Consumer Satisfaction With Inpatient Service Delivery: The Inpatient Evaluation of Service Questionnaire." Australian & New Zealand Journal of Psychiatry 36, no. 6 (2002): 807–11. http://dx.doi.org/10.1046/j.1440-1614.2002.01094.x.

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Objective: To report on the development, testing and psychometric properties of a brief consumer satisfaction measure for use with psychiatric inpatients. Method: Focus group discussions with inpatients were used to develop a pool of items related to satisfaction with hospital stay. A second cohort of 72 inpatients was invited to rate the 51 items that emerged for importance in contributing to satisfaction. Mean importance scores highlighted 20 items that were subsequently framed into neutrally worded statements. A draft questionnaire comprising these statements was introduced, on a trial basi

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Widuri, Bambang, Amiruddin Saleh, and Nurheni Sri Palupi. "Kelayakan dan Strategi Pengembangan Usaha pada Outlet Ayam Goreng Waralaba dan Mandiri." MANAJEMEN IKM: Jurnal Manajemen Pengembangan Industri Kecil Menengah 9, no. 2 (2014): 179–94. http://dx.doi.org/10.29244/mikm.9.2.179-194.

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The key to the success of small and medium enterprises located in the possession of knowledge, courage and sincerity in running the business. Currently, in order to minimize the risks that may arise, many small businesses, especially entrepreneurs, using the franchise system (franchise) as a means to develop their business. Failure in business franchise can be traced through several aspects, namely finance, management and marketing aspects. The purposes of the study are: (1) to describe the feasibility of fried chicken business with franchise and independent system, (2) to describe the percept

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Koo, Michelle M., Ines Krass, and Parisa Aslani. "Evaluation of Written Medicine Information: Validation of the Consumer Information Rating Form." Annals of Pharmacotherapy 41, no. 6 (2007): 951–56. http://dx.doi.org/10.1345/aph.1k083.

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BACKGROUND: The Consumer Information Rating Form (CIRF) was developed as a direct method for measuring consumers' perceptions of the comprehensibility, utility, and design quality of written medicine information. The validity and reliability of the CIRF were evaluated in a small convenience consumer sample in the US. Its validity and reliability have yet to be established in a larger sample of consumers who are on chronic therapy in different settings. OBJECTIVE: To determine the validity and reliability of the CIRF in Australian consumers on chronic therapy. METHODS: Consumers read and subseq

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Clímaco, Isabel, and Carlos Henggeler Antunes. "Evaluation of Fiscal and Non-Fiscal Policies for Electric Vehicles—A Multi-Criterion Sorting Approach." Sustainability 15, no. 7 (2023): 6213. http://dx.doi.org/10.3390/su15076213.

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This work presents a multi-criterion approach to evaluate the performance of countries regarding fiscal and non-fiscal policies for promoting electric vehicles. The ELECTRE TRI method is used to classify the performance of countries into categories according to the degree of fulfilment of those policies. This multi-criterion decision analysis method assigns the entities under evaluation to predefined ordered categories of merit (sorting problem). This is accomplished by comparing the entities under evaluation with reference profiles that establish the frontiers between the categories. The mode

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Tarancón, Paula, Adrián Giménez-Sanchis, Pablo Aleza, and Cristina Besada. "Selection of New Late-Season Mandarin Cultivars Based on Sensory Changes and Consumer Acceptance after Fruit Cold Storage." Agronomy 11, no. 1 (2021): 116. http://dx.doi.org/10.3390/agronomy11010116.

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Late-season mandarins are normally cold-stored to prolong the commercial season. Thus, it is necessary to investigate poststorage consumer acceptance to predict the potential success of new late-season mandarin varieties on the market. The aim of the present work was to evaluate consumer response to three new late-season cultivars preselected in the IVIA breeding programme (Omet, Matiz and Tri-703) after different cold storage periods. The three new cultivars were compared to commercial cultivars Orri, Nadorcott and Ortanique, all of which are widely available in stores. A multidisciplinary ap

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Tarancón, Paula, Adrián Giménez-Sanchis, Pablo Aleza, and Cristina Besada. "Selection of New Late-Season Mandarin Cultivars Based on Sensory Changes and Consumer Acceptance after Fruit Cold Storage." Agronomy 11, no. 1 (2021): 116. http://dx.doi.org/10.3390/agronomy11010116.

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Late-season mandarins are normally cold-stored to prolong the commercial season. Thus, it is necessary to investigate poststorage consumer acceptance to predict the potential success of new late-season mandarin varieties on the market. The aim of the present work was to evaluate consumer response to three new late-season cultivars preselected in the IVIA breeding programme (Omet, Matiz and Tri-703) after different cold storage periods. The three new cultivars were compared to commercial cultivars Orri, Nadorcott and Ortanique, all of which are widely available in stores. A multidisciplinary ap

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Yustina Nugraheni Wahyuningtyas and Novie Susanto. "Implementation of balanced scorecard at drinking water depot." World Journal of Advanced Research and Reviews 23, no. 2 (2024): 057–66. http://dx.doi.org/10.30574/wjarr.2024.23.2.2323.

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Performance measurement of a business needs to be done to determine the possibility of target deviations in the implementation of predetermined processes, which can occur at any time. Service or performance at Panca Drinking Water Depot is rated poorly by some consumers because the depot is not optimal for fulfilling high consumer demand. This may be due to limited costs for investment in refill equipment and transportation or other problems, which can makes the slow response time. In order to improve depot services for the future, measurement tools are needed to determine business performance

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Yustina, Nugraheni Wahyuningtyas, and Susanto Novie. "Implementation of balanced scorecard at drinking water depot." World Journal of Advanced Research and Reviews 23, no. 2 (2024): 057–66. https://doi.org/10.5281/zenodo.14833188.

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Performance measurement of a business needs to be done to determine the possibility of target deviations in the implementation of predetermined processes, which can occur at any time. Service or performance at Panca Drinking Water Depot is rated poorly by some consumers because the depot is not optimal for fulfilling high consumer demand. This may be due to limited costs for investment in refill equipment and transportation or other problems, which can makes the slow response time. In order to improve depot services for the future, measurement tools are needed to determine business performance

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Henderson, M. J., and H. Tindall. "Evaluation of consumer satisfaction and quality of life in patients changing to Novopen II." Practical Diabetes International 7, no. 5 (1990): 206–8. http://dx.doi.org/10.1002/pdi.1960070506.

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Ashwini, S. V., and H. L. Chidananda. "Determinants of Consumer Purchase Intention towards Retailers Practicing Sustainable Grocery Packaging." Shanlax International Journal of Management 12, no. 4 (2025): 141–48. https://doi.org/10.34293/management.v12i4.8998.

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This study aims to examine the influence of personal norms, consumer attitude, and willingness to pay on purchase intention towards retailers adopting sustainable grocery packaging. With the increase in environmental consciousness on the part of consumers, the current study uses quantitative methods to determine the impact of psychological and behavioral factors on sustainable consumption. Norm Activation Model (NAM) and the Value-Belief-Norm (VBN) theory; the study makes use of the theoretical tools of these three theories to generate conceptual framework that explains the psychological dimen

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Taujanskaitė, Kamilė, and Eugenijus Milčius. "Accelerated Growth of Peer-to-Peer Lending and Its Impact on the Consumer Credit Market: Evidence from Lithuania." Economies 10, no. 9 (2022): 210. http://dx.doi.org/10.3390/economies10090210.

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The paper analyses development and drivers of accelerated growth of peer-to-peer (P2P) lending in Lithuania and its impact on the consumer credit market with a focus on related sustainability issues. Legislative discrepancies between the P2P and banking segments are analysed and their role in predetermining the different development trends within the segments is highlighted. The research is composed of several steps, where each step analyses a certain problem with the aim to compare the processes in both segments, and is using two different approaches based on macroeconomic data and legislativ

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Lida, Bonnie L., and Barbara S. Chaparro. "Using the Locus of Control Personality Dimension as a Predictor of Online Behavior." Proceedings of the Human Factors and Ergonomics Society Annual Meeting 46, no. 14 (2002): 1286–90. http://dx.doi.org/10.1177/154193120204601410.

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Since the 16th century, the availability of communication technology has advanced the level and accessibility of commerce and personal freedoms. The advent of the computer as a personal communication tool has given individuals new power in their ability to communicate, gain information, and make decisions. A major paradigm shift has been in the control that the individual now has in a consumer role. The internet has provided consumers a vehicle by which they can actively participate in the decision-making process – from need recognition to post-purchase evaluation. Little research has been don

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YURCHYK, Halyna, Halyna MISHCHUK, and Yuriy BILAN. "Government assistance programs for internally displaced persons: assessing the impact on economic growth and labour market." Administratie si Management Public 41 (November 28, 2023): 201–18. http://dx.doi.org/10.24818/amp/2023.41-11.

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In this paper, we analyse the economic influence of expenditures on social protection of internally displaced persons (IDPs) trying to find a response to the research question: if social expenditures can be used in public administration as an effective tool for fostering economic growth and labour market development, or their only purpose is social support within the social responsibility of the government. Thus, we conduct our research using the case of Ukraine with its unprecedented scope of internal displacement caused by the war. To analyse the dependencies between social expenditures and

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Antoniuk, Kateryna, Anatoly Mokiy, Mariia Pikh, Lyudmila Bukharina, and Dmytro Antoniuk. "Ensuring of Consumer Choice Ecologization on the Basis of Consumption Safety: International Experience for Ukraine." SHS Web of Conferences 100 (2021): 05009. http://dx.doi.org/10.1051/shsconf/202110005009.

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The article is devoted to the disclosure of the results of the study of threats to the environment, sustainable development and consumption safety that arise in the process of consumption. The problems of formation of the environment which promotes growth of ecological demand in Ukraine in comparison with other states are analyzed. Factors of internal, external and situational influence on consumer choice at each stage of consumption (awareness of needs, search for information, evaluation of alternatives, purchasing, use and utilization) are investigated. The main of them such as values, cultu

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