Log in

Relevant bibliographies by topics / Consumer redress / Books

To see the other types of publications on this topic, follow the link: Consumer redress.

Books on the topic 'Consumer redress'

Author: Grafiati

Published: 4 June 2021

Last updated: 10 February 2022

Create a spot-on reference in APA, MLA, Chicago, Harvard, and other styles

Select a source type:

Consult the top 20 books for your research on the topic 'Consumer redress.'

Next to every source in the list of references, there is an 'Add to bibliography' button. Press on it, and we will generate automatically the bibliographic reference to the chosen work in the citation style you need: APA, MLA, Harvard, Chicago, Vancouver, etc.

You can also download the full text of the academic publication as pdf and read online its abstract whenever available in the metadata.

Browse books on a wide variety of disciplines and organise your bibliography correctly.

1

Council, National Consumer. Package holidays: Dreams, nightmares and consumer redress. London: National Consumer Council, 1988.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

2

Holmes, Ashley. 120 letters that get results: A consumer guide to making a complaint and demanding redress. London: Consumers' Association, 1992.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

3

Consumer collective redress mechanisms in competition law: Comparative analysis of Swiss, American and European Union laws & proposals for Switzerland. Zurich: Schulthess, 2014.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

4

The reform of class and representative actions in European legal systems: A new framework for collective redress in Europe. Oxford , Portland, Or: Hart Pub., 2008.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

5

Krishnamurthi, S. Consumer and law: Redressal of grievances. Lucknow: Vinod Law Publications, 2001.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

6

Leabeater, David. Putting it right for consumers: A review of complaints and redress in public services. London: National Consumer Council, 1996.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

7

Paul, Madan C. Consumer redressal system and consumer protection in India: An inter-disciplinary study of issues, challenges, and opportunities. Delhi: Kalpaz Publications, 2015.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

8

Simon, Morris. 14 Redress. Oxford University Press, 2016. http://dx.doi.org/10.1093/law/9780199688753.003.0014.

Full text

Abstract:

This chapter concerns the seven principal aspects of redress under the Financial Services and Markets Act (FSMA) 2000. Redress may be due when the primary goal of consumer protection has failed to attain its objective and a customer suffers loss or inconvenience. This chapter considers the Financial Conduct Authority’s (FCA) requirements for firms with regard to complaint handling. It also looks at the process by which disputes between retail customers and regulated firms can be brought to the Financial Ombudsman Service (FOS) and the way in which the FOS will decide a dispute. The process by which a designated consumer body can bring complaints to the FCA regarding consumer interests, and the role of the Financial Services Compensation Scheme (FSCS), are explained. Finally, the role of consumer redress schemes, restitution orders, and other circumstances where consumers may obtain redress are explained.

APA, Harvard, Vancouver, ISO, and other styles

9

Consumer redress in the global marketplaces: Chargebacks. Paris: OECD, 1997.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

10

Council, National Consumer, ed. Complaints about negligent house surveys/valuations: A study of consumer redress. London: National ConsumerCouncil, 1988.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

11

Commission of the European Communities., ed. Consumer redress: Commission memorandum to the Council transmitted on 4 January 1985. Luxembourg: Office for Official Publications of the European Communities, 1985.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

12

Great Britain. Office of Fair Trading., ed. Consumer redress mechanisms: A report by the Director General of Fair Trading into systems for resolving consumer complaints. (London): Office of Fair Trading, 1991.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

13

Consumer redress mechanisms: A report by the Director General of Fair Trading into systems for resolving consumer complaints. [London?]: Office of Fair Trading, 1991.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

14

Cortés, Pablo. The Law of Consumer Redress in an Evolving Digital Market: Upgrading from Alternative to Online Dispute Resolution. Cambridge University Press, 2018.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

15

George, Walker, Purves Robert, and Blair Michael. Part II Financial Services Regulation, 10 Financial Redress—Complaints, Disputes, and Compensation. Oxford University Press, 2018. http://dx.doi.org/10.1093/law/9780198793809.003.0010.

Full text

Abstract:

This chapter examines the regulatory procedures for handling consumer complaints involving financial services firms as well as the process of dispute resolution and compensation available to complainants. In particular, it discusses the role of the Financial Ombudsman Service (FOS) and the Financial Services Compensation Scheme (FSCS), introduced under the Financial Services and Markets Act 2000 (FMSA). It also considers the functions of the Financial Conduct Authority (FCA). The chapter first provides an overview of the DISP Rules, which contain the complaint handling requirements for firms, before describing major sources of complaints against financial services firms, including Payment Protection Insurance (PPI). It then analyses financial redress by the FCA in the form of restitution, injunctions, industry review, and a ‘qualifying parent undertaking’. It also looks at the statutory frameworks of the FSO and the FSCS.

APA, Harvard, Vancouver, ISO, and other styles

16

Lucy, Walker. Part VI Remedies, 19 Accessing Compensation:. Oxford University Press, 2014. http://dx.doi.org/10.1093/law/9780198705956.003.0019.

Full text

Abstract:

This chapter discusses the rules and procedures involved in claiming compensation for mis-selling of regulated products. It covers complaints handling, alternative dispute resolution, independent expert determinations, mediation, the Financial Ombudsman Service, the Financial Services Compensation Scheme, consumer redress schemes, and court proceedings.

APA, Harvard, Vancouver, ISO, and other styles

17

Package holidays: Dreams, nightmares and consumer redresss. London: National Consumer Council, 1988.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

18

General Consumer Council for Northern Ireland., ed. Consumers in the dark: Rights, redress and proficiency. Belfast: General Consumer Council for Northern Ireland, 1999.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

19

Simon, Morris. Financial Services Regulation in Practice. Oxford University Press, 2016. http://dx.doi.org/10.1093/law/9780199688753.001.0001.

Full text

Abstract:

This textbook provides an overview of the current landscape of financial services regulation in the UK. Following the financial crisis, the UK regulatory scene has undergone significant changes. This book explains the different functions and responsibilities of the various UK regulatory bodies, most notably the Financial Conduct Authority (FCA) and the Prudential Regulation Authority (PRA). The constitutions, objectives, and rules that govern the behaviour of these key UK regulatory authorities are examined. The fundamental concept of the ‘general prohibition’—which provides that no person may carry on a regulated activity in the UK unless authorised or exempt—is given a thorough treatment. The regulated activities covered by the general prohibition, and any exclusions (contained in the Regulated Activities Order (RAO)), are also considered. The standards required of firms and individuals are given comprehensive analysis: the FCA’s five main conduct of business sourcebooks are scrutinised, as is the increased regulator engagement with the regulation of individuals (specifically in relation to senior management and customer—facing staff). The key concept of passporting within the European Economic Area (EEA) is explained for firms based in the EEA and the UK. Both the prudential regulations imposed by UK regulators and the regulations on financial promotions are reviewed. The regulators’ role in relation to financial crime is analysed. The nature of the FCA and PRA’s powers of enforcement and supervision are discussed. Consideration is also given to the various ways in which consumers may obtain redress.

APA, Harvard, Vancouver, ISO, and other styles

20

HHJ Jonathan, Russen QC, and Kingham Robin. Financial Services Litigation. Oxford University Press, 2020. http://dx.doi.org/10.1093/law/9780198846512.001.0001.

Full text

Abstract:

The material covered in this book is both broad and highly focused. It is broad in that it covers matters of civil, criminal, administrative, and public law. It is highly focused in that it is intended to act as a practical handbook for litigators; detailed explanations are given of practice, procedure, evidence, and remedies at the expense of general commentary on the non-contentious aspects of financial regulation. The book begins with an overview of the UK financial regulators whilst paying particular attention to the relationships between them and the ways in which those interactions can pose problems for litigators and the firms they represent. It summarizes the authorisation process and its procedures, and considers the authorisation of EEA firms following Brexit with a focus on procedure and the steps necessary for EEA firms to retain their authorisation following the UK’s withdrawal from the EU. The book then deals with the increasingly important topic of investigations and information gathering. The heart of the book covers the various forums in which firms can be challenged for failing to adhere to regulatory standards. Criminal liability is covered in detail across two chapters, as is civil liability, which is followed by a review of individual action by investors and consumers. The book continues with redress, complaints, the Financial Ombudsman Service, and relevant procedure are analysed, with a final chapter providing an overview of the independent methods of challenging regulators, including judicial review and the Financial Services Complaints Commissioner.

APA, Harvard, Vancouver, ISO, and other styles

We offer discounts on all premium plans for authors whose works are included in thematic literature selections. Contact us to get a unique promo code!