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Journal articles on the topic 'Consumer Responsibilities'

Author: Grafiati

Published: 3 June 2025

Last updated: 31 July 2025

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1

G., N. Anilkurmar. "CONSUMER AWARENESS IN INDIA: RIGHTS, RESPONSIBILITIES AND PROTECTION." Shanlax International Journal of Arts, Science and Humanities 6, S2 (2019): 56–61. https://doi.org/10.5281/zenodo.2632471.

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<em>The Word “consumer” is a derivative of the Latin word “Consumere” which means, “to obtain up totally or to eat’. The consumer is one who consumes or uses any invention or service available to him moreover from natural wealth or through a market. According to John F.Kennedy, “Consumer by definition includes each one. There are the largest economic grope affecting and affected by almost every public and private economic decision”. The Consumer Protection Act, 1986 defines the consumer as ‘one who buys any goods, hires any services or part

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2

Conning, David M. "Consumer rights and responsibilities." Nutrition Bulletin 16, no. 1 (1991): 1–2. http://dx.doi.org/10.1111/j.1467-3010.1991.tb01017.x.

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Henry, Paul C. "How Mainstream Consumers Think about Consumer Rights and Responsibilities." Journal of Consumer Research 37, no. 4 (2010): 670–87. http://dx.doi.org/10.1086/653657.

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Pham, Tien Dung. "STRENGTHENING THE RESPONSIBILITY OF CONSUMER PROTECTION OF TRADERS PROVIDING GOODS AND SERVICES." Deutsche internationale Zeitschrift für zeitgenössische Wissenschaft 103 (May 9, 2025): 21–24. https://doi.org/10.5281/zenodo.15371041.

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The Law on Consumer Rights Protection 2023 stipulates the basic responsibilities of organizations and individuals trading in goods and services such as: responsibility to protect consumer information, responsibility to protect vulnerable consumers, responsibility to resolve complaints, responsibility to recall defective goods, warranty responsibility as well as other related responsibilities when using digital platforms to provide products and goods to consumers. To strengthen the implementation of responsibilities of organizations and individuals trading  in goods and services, it i

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Sakti, Muthia, and Amanda Aurelia. "Consumer Protection and Organizers' Responsibilities for Concert Cancellations in Indonesia." International Journal of Business, Law, and Education 5, no. 1 (2024): 1471–76. http://dx.doi.org/10.56442/ijble.v5i1.599.

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This research discusses the legal protection of consumers and the responsibility of event organizers for concerts that are canceled, with a case study of the 2022 Berdendang Bergoyang Festival. Canceled concerts often have a negative impact on consumers and challenge the organizers' legal responsibilities. This research aims to analyze the legal aspects involved in concert cancellations, as well as to evaluate the effectiveness of existing consumer protection regulations. The research method used is normative juridical legal research with a case study approach. The research results show that t

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Elis Herlina and Dini Fitriani Komalasari. "BUSINESS ACTORS' RESPONSIBILITIES TOWARDS CONSUMERS FOR EXPIRED PRODUCTS IN SUPERMARKETS." JILPR Journal Indonesia Law and Policy Review 6, no. 1 (2024): 198–204. https://doi.org/10.56371/jirpl.v6i1.358.

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The existence of expired food products has become a problem among the general public, because expired food products are no longer suitable for consumption because of the risk of poisoning for people who consume them. The purpose of this study is to determine and examine the responsibility of business actors towards consumers for expired products in supermarkets in connection with Law Number 8 of 1999 concerning Consumer Protection. The research method in writing this thesis is descriptive analysis, carried out with a normative juridical approach method, namely a normative legal writing method.

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Safi, Adnan. "Corporate Social Responsibility and Consumer Behavior: A Study from Pakistan." Information Management and Business Review 5, no. 4 (2013): 194–202. http://dx.doi.org/10.22610/imbr.v5i4.1043.

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Pakistani consumers must be well informed that, in achieving their corporate goals, organizations now bear greater responsibility to develop healthy environment and aware society. This study aims towards assessment of the impact of Corporate Social Responsibility on Consumer Behavior in Pakistan and to analyze whether consumers reckon Organizationâ€™s CSR initiative before buying decisions of goods and services. Carroll definition of CSR was adopted here that addresses whole range of economic, legal, ethical and philanthropic responsibilities. A Survey Questionnaire in this regard was carried

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Siregar, Yolanda, and Suhermi Suhermi. "Tanggung Jawab Perusahaan Jasa Pengiriman Barang Di Kota Jambi." Zaaken: Journal of Civil and Business Law 5, no. 1 (2024): 48–64. http://dx.doi.org/10.22437/zaaken.v5i1.31926.

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This study aims to identify and analyze the implementation of the responsibilities of PT. Yatama Air Cargo Prioritas Jambi branch against consumer losses in shipping goods as well as to find out and analyze the causes of losses for consumers and efforts to resolve consumer losses in shipping goods. The problem that will be examined is how the implementation of the responsibilities of PT. Yatama Air Cargo Prioritas Jambi branch against consumer losses in shipping goods and what are the obstacles that cause losses for consumers and efforts to resolve consumer losses in shipping goods. The resear

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Caldwell, Marylouise, Steve Elliot, Paul Henry, and Marcus O'Connor. "The impact of political ideology on consumer perceptions of their rights and responsibilities in the sharing economy." European Journal of Marketing 54, no. 8 (2020): 1909–35. http://dx.doi.org/10.1108/ejm-08-2018-0529.

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Purpose Despite consumers being essential stakeholders in the exponential growth of the sharing economy, consumers’ attitudes towards their rights and responsibilities are relatively unknown. This study aims to test a novel hypothesised model mapping consumers’ attitudes towards their consumer rights and responsibilities with that of their political ideology (liberalism, conservatism and libertarianism) and moral foundations (avoiding harm/fairness, in-group/loyalty, authority/respect and purity/sanctity). Design/methodology/approach Two survey studies were conducted with consumers of the Uber

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Stoop, Philip, Gail Pearson, and Michelle Kelly-Louw. "Balancing Responsibilities – Financial Literacy." Potchefstroom Electronic Law Journal/Potchefstroomse Elektroniese Regsblad 20 (May 15, 2017): 1. http://dx.doi.org/10.17159/1727-3781/2017/v20i0a1378.

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In Australia there is an obligation to promote the informed participation of financial consumers while in South Africa there is an obligation to educate consumers. The Australian obligation is concerned with the financial system as a whole while the South African obligation has generally been focused on general financial education as a tool to promote financial inclusion. There is no obligation for consumers to attain a minimum standard of literacy in credit or finance generally. Financial literacy is one among a number of strategies directed towards inducing changes in consumer behaviour. It

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Siswati, Indri Hadi, and Reni Dwi Puspitasari. "PEMENUHAN HAK DAN TANGGUNG JAWAB KONSUMEN DAN PELAKU USAHA SEBAGAI UPAYA PERLINDUNGAN HUKUM MELALUI KONSEP PEMBERDAYAAN." Ahkam: Jurnal Hukum Islam 8, no. 2 (2020): 333–50. http://dx.doi.org/10.21274/ahkam.2020.8.2.333-350.

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Often the losses experienced by consumers in conducting transactions are the result of ignoring the responsibilities of business actors as stipulated in the Consumer Protection Law Number 8 of 1999 concerning Consumer Protection. The losses also happen because consumers often do not have the courage to defend their rights due to the lack of courage and helplessness due to a one-sided take-or-leave-it contract that gives business actors more authority so that the two parties are not in a balanced and equal position. Therefore, empowering consumers by showing their rights and how to defend their

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Nila Muhedina Simarmata, Debora, and Lesson Sihotang. "Influencer Responsibilities in Disseminating Product Information: Consumer Protection Perspective in Indonesia." Journal of Legal and Cultural Analytics 4, no. 1 (2025): 391–404. https://doi.org/10.55927/jlca.v4i1.13745.

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In the digital era, social media has become a primary platform for product marketing, with influencers playing a crucial role in promoting goods and services. However, influencers often promote products that are not registered with the Indonesian Food and Drug Supervisory Agency (BPOM), potentially harming consumers. This study aims to analyze the responsibilities of influencers in promoting unregistered products and the mechanisms of consumer protection available in Indonesia. This research employs a normative legal method by analyzing statutory regulations, including Law Number 8 of 1999 on

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Anwar, Azhar Rahadiyan, and Inosentius Samsul. "Implementation of consumer rights, obligations, and business actors' responsibilities in case of non-conforming goods." LEGAL BRIEF 11, no. 6 (2023): 3493–504. http://dx.doi.org/10.35335/legal.v11i6.725.

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Today, consumer protection should receive more attention because there are not a few Business Actors who do business in Indonesia, both domestic and foreign Business Actors and are part of Indonesia's economic development. This paper will investigate the responsibility of the Seller in the event of a discrepancy in the delivery of goods to customers, as well as the legal remedies available to consumers. The research method used was normative method or doctrinal legal research. Because consumers' rights and obligations in transactions with business actors are often regulated and have the type o

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Salvia, Hana, Enni Priowirjanto, and Agus Suwandono. "Operator Responsibilities in Safeguarding Consumer Rights Against GPS Spoofing in Ride-Hailing Services." PADJADJARAN Jurnal Ilmu Hukum (Journal of Law) 11, no. 2 (2024): 208–30. http://dx.doi.org/10.22304/pjih.v11n2.a3.

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This study examines the responsibilities of Electronic System Providers (ESPs) in safeguarding consumer rights within ride-hailing services. It specifically addresses the Global Positioning System (GPS) spoofing by drivers. The GPS spoofing involves the deceitful manipulation of location data by vehicles, posing significant legal and security risks to customers. The study evaluated the effectiveness of ESPs, including popular platforms in Indonesia like Gojek and Grab, in protecting consumers from such violations. It utilized normative legal theory and the secondary data analysis derived from

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Amandha, Rendytha Khansa, and Heru Sugiyono. "The Responsibilities of Influencer Doctors Promoting Skincare Products on Social Media." Jurnal Daulat Hukum 7, no. 2 (2024): 119. https://doi.org/10.30659/jdh.v7i2.38581.

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Influencer doctors are prohibited from promoting skincare products on social media as regulated in MKEK Decree 029/2021. This has pros and cons, where influencer doctors are considered to help people pay more attention to a skincare product before buying and it is feared that there will be excessive claims on a product because they have expertise in the field of beauty. This research aims to analyze the responsibilities of influencer doctors who promote skincare products on social media and legal protection for consumers who experience losses from the promotion of skincare products carried out

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Hawa, Rianti, Rudi Supratman, and Retno Palupi. "Harmonisasi Kemanfaatan dan Keadilan dalam Perlindungan Hukum Bagi Konsumen." Jurnal Riset Multidisiplin dan Inovasi Teknologi 1, no. 01 (2023): 1–6. http://dx.doi.org/10.59653/jimat.v1i01.152.

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Consumer is everyone who uses goods and / or services available in society, either for their own interests, as well as for family and other people and other living things and not for trade. In practice, of course, business actors are responsible for the goods and services consumed by consumers, and if the goods and services are in accordance with the agreement, it will provide benefits for consumers, but if it turns out that the goods or services purchased do not provide the results desired by consumers, such as experiencing damage, hidden defects, consumers have the right to ask for compensat

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Arli, Denni I., and Fandy Tjiptono. "Consumer ethics, religiosity, and consumer social responsibility: are they related?" Social Responsibility Journal 14, no. 2 (2018): 302–20. http://dx.doi.org/10.1108/srj-03-2016-0036.

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Purpose In the past few years, companies have made significant contributions towards Corporate Social Responsibilities (CSR) as a strategy to improve business image. Nonetheless, many of these strategies have been unsuccessful because companies have failed to recognise the importance of consumers’ ethical beliefs and their religiosity in forming their perception towards CSR. Thus, the purpose of this study is to explore the level of importance of consumers’ ethical beliefs and social responsibilities (CnSR) and to examine the impact of consumers’ religiosity and ethical beliefs on CnSR. Design

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Jimmytheja Ng, Paulus, Anis Mashdurohatun, and Ramon Novrial. "LEGAL PROTECTION FOR INSURANCE POLICYHOLDERS." International Journal of Research in Commerce and Management Studies 05, no. 02 (2023): 82–117. http://dx.doi.org/10.38193/ijrcms.2023.5207.

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The purpose of this research is to analyze and find legal protection for insurance policy holders. The results of the study found that legal protection for insurance policy holders (consumers) has not been based on the value of justice due to non-fulfillment of consumer rights by insurance business actors due to default by insurance companies. In this case the Financial Services Authority does not carry out its duties, functions, responsibilities and authorities in providing protection to insurance (consumer) policyholders, especially related to the large authority it has to defend consumer an

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Bernstein, Adam, and Jeanette Burgess. "Consumer credit: understanding the responsibilities and regulation." Journal of Aesthetic Nursing 8, no. 9 (2019): 452–53. http://dx.doi.org/10.12968/joan.2019.8.9.452.

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Adam Bernstein, in association with Jeanette Burgess, details how offering clients consumer credit can make unaffordable procedures more accessible. However, the law requires clinics to observe defined rules—breach any and penalties will surely follow

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Rufaida, Khifni Kafa. "RESPONSIBILITIES OF BUSINESS ACTORS ON FOOD SANITATION REVIEWED FROM CONSUMER PROTECTION LAW." International Journal of Law Reconstruction 2, no. 1 (2018): 63. http://dx.doi.org/10.26532/ijlr.v2i1.2978.

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The purpose of this research is to overcome the awareness problem of business actor, especially street vendors and consumer on the importance of hygiene and food sanitation, to identify how big the responsibility of business actors (Street Vendors) to products sold under the UUPK. This research is also a form of Research Grant for Beginner Lecturers, which was expected to direct and nurture the ability to research novice lecturers, and become a training tool for novice lecturers to publish their research results in accredited scientific journals, both locally and nationally. The results showed

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Park, Jongchul, Hanjoon Lee, and Chankon Kim. "Corporate social responsibilities, consumer trust and corporate reputation: South Korean consumers' perspectives." Journal of Business Research 67, no. 3 (2014): 295–302. http://dx.doi.org/10.1016/j.jbusres.2013.05.016.

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Kangkana, Chaudhury. "CONSUMER AWARENESS AMONG COLLEGE STUDENTS." International Journal of Research - Granthaalayah 5, no. 6 (2017): 223–30. https://doi.org/10.5281/zenodo.820525.

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Right from birth each and every one of us becomes a consumer but people hardly know about the rights and responsibilities they have as a consumer. There is a great need for awareness regarding consumer rights, responsibilities and the grievance handling machinery among people of all age groups. This paper aims at knowing the awareness level of students regarding the same and also spread awareness in the attempt. The protection against exploitation and unscrupulous activities of the manufacturers and traders provided by law is equal for each one of us. Then why is it that the Consumer Protectio

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Turnip, Johannes Mangapul, and Apri Amalia. "Consumer Protection Againts Innappropriate Online Goods Purchases Reviewed From The Civil Code and Consumer Protection Law." Journal of Law Science 6, no. 3 (2024): 434–43. http://dx.doi.org/10.35335/jls.v6i3.5327.

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Online buying and selling transactions are carried out by some Indonesian people through e-commerce platform whice are a technological development. Online purchasing transactions are carried out to save time and make things easier for buyers. However, there is a phenomenon in online purchases in the form of consumer complaints regarding dissatisfaction with the goods purchased which do not match the information provided by the seller. The identification of the research problem is how consume law is protected in the civil code and consumer protection law and the responsibility of business actor

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MUN, JUNWOO. "Improvement plan of the act on the protection of financial consumer related to local governments: focusing on the comparison of the act on the protection of financial consumer and the framework act on consumer." Legal Studies Institute of Chosun University 30, no. 1 (2023): 299–326. http://dx.doi.org/10.18189/isicu.2023.30.1.299.

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A summary of improvement plans for the act on the protection of financial consumer related to local governments is as follows. 1. Article 1(purpose) of the act on the protection of financial consumer does not contain any content related to the ‘responsibility of local governments’. Article 1 of the act on the protection of financial consumer is “this act stipulates matters to be observed regarding the business of financial product sellers and financial product advisors, and national and local governments, in order to promote the rights and interests of financial consumers and establish a

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YILMAZEL, Sefa Emre, and Aslı ÇİLLİOĞLU KARADEMİR. "Impact of corporate social responsibility performed by Turkish banks related to COVID-19 on customer satisfaction and loyalty." Business & Management Studies: An International Journal 10, no. 4 (2022): 1228–40. http://dx.doi.org/10.15295/bmij.v10i4.2121.

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The study aims to evaluate the support provided by banks in the COVID-19 era and to investigate the effect on consumer preferences. In this direction, the effects of CSR variables (economic, legal, ethical, philanthropic) and corporate interactions (corporate image, CSR trust, corporate evaluation) on consumer preferences (customer satisfaction, customer loyalty) were investigated. The study collected data from bank customers who showed corporate social responsibility practices; in total, 346 data were collected in Turkey. Confirmatory factor analysis and path analysis were performed in the Am

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Sylfia, Alfrida, I. Gusti Ngurah Adyana, Mohammad Fahrial Amrullah, and Hendra Djaja. "Tanggungjawab Yuridis PT. Tokopedia atas Kebocoran Data Pribadi dan Privasi Konsumen Dalam Transaksi Online." Bhirawa Law Journal 2, no. 1 (2021): 21–27. http://dx.doi.org/10.26905/blj.v2i1.5850.

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The development of information technology which is increasingly advanced and developing rapidly has caused everyone to easily carry out various online transactions using electronic media without any limitations in space and time. With this progress, it creates new problems in electronic systems that cause leakage of personal data andconsumer privacy. Such as experienced by business company, PT. Toko Pedia. This approach focuses on examining literature materials such as statutory regulations and other relevant sources. This study examines how the legal relationship between consumers and PT. Tok

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Susilo, Feynita. "Perlindungan Hukum terhadap Konsumen dan Tanggung Jawab Pelaku Usaha Akibat Iklan yang Menyesatkan." Journal of Education, Humaniora and Social Sciences (JEHSS) 6, no. 2 (2023): 724–33. http://dx.doi.org/10.34007/jehss.v6i2.1937.

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This study delves into the vital subject of legal protection for consumers and the responsibilities of business actors in light of misleading advertising. This research focuses on a qualitative research approach examining the mechanisms available to safeguard consumers' rights and to hold businesses accountable for deceptive advertising practices. Based on the positive legislations in the field of consumer protection and advertising along with various views of experts, the following analysis intends to explain how the legal products in this country offer forms of resolution regarding the many

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Naswa Fiolla Anggraini and Sidi Ahyar Wiraguna. "Tanggung Jawab Hukum Platform Pinjaman Online terhadap Penyalahgunaan dan Penyebaran Data Pribadi Konsumen secara Ilegal." RISOMA : Jurnal Riset Sosial Humaniora dan Pendidikan 3, no. 3 (2025): 144–67. https://doi.org/10.62383/risoma.v3i3.767.

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This study aims to analyze the legal responsibilities that can be imposed on online lending platform organizers for the misuse and illegal distribution of consumer personal data. With the rapid development of the online lending industry, the issue of protecting consumer personal data has become a very important issue. Misuse of personal data can have serious impacts on consumers, including identity theft and financial loss. Therefore, this study examines the forms of legal responsibilities that can be applied, such as administrative, criminal, and civil responsibilities, as well as the obstacl

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Simanjuntak, Megawati. "Empowering Consumers: The Impact of Awareness on Skill Development and Assertiveness in Market Engagement." Journal of Marketing and Consumer Behaviour in Emerging Markets 2025, no. 1(20) (2025): 34–47. https://doi.org/10.7172/2449-6634.jmcbem.2025.1.3.

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Consumer empowerment focuses on the knowledge, attitudes, skills, and advocacy that enable consumers to recognize and defend their rights and responsibilities. This study aims to explore the relationship between consumer awareness, skills, and assertiveness, highlighting the role of consumer empowerment in defending their rights. The study involves 2,600 respondents, consisting of 1,400 individuals from urban areas and 1,200 individuals from rural areas, analysed using Structural Equation Modelling (SEM). The findings reveal that consumer awareness significantly enhances both skills and assert

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Baquiran, Nicole Jean B., Ana-Mae M. Villareal, and Mark Gerry B. Maramag. "AN ANALYSIS ON THE AWARENESS AND PRACTICES OF CONSUMER PROTECTION RIGHTS UNDER REPUBLIC ACT NO. 7394 AMONG STUDENTS OF ISU-CAUAYAN CITY CAMPUS." SUKISOK 4, no. 1 (2024): 24–34. https://doi.org/10.5281/zenodo.12788524.

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<strong>ABSTRACT</strong><strong> </strong> In the Philippines, Republic Act No. 7394, known as the Consumer Act of 1992, stands as landmark legislation aimed at protecting and promoting the rights and responsibilities of consumers. This study determines the level of awareness of students from Isabela State University-Cauayan City Campus regarding their consumer rights, the prevalence of practicing their consumer responsibilities, the sources that influenced their awareness of the law, and whether there is a significant difference in awareness when grouped according to their enrolled prog

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Bernadetta Tjandra Wulandari. "Legal Protection for Consumers in the Transportation Sector: An Analysis of Consumer Rights and the Responsibilities of Public Transport Service Providers." Journal of Law, Politic and Humanities 5, no. 3 (2025): 2238–44. https://doi.org/10.38035/jlph.v5i3.1552.

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Consumer protection in the transportation sector is a crucial aspect of public service governance, ensuring that consumer rights are safeguarded while maintaining the accountability of service providers. This study aims to analyze the legal protection mechanisms for consumers in the transportation sector, focusing on the rights of consumers and the responsibilities of public transport service providers. Using a qualitative research methodology, this study employs a literature review approach (library research) to examine relevant legal frameworks, regulations, and case studies at both national

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SAPUTRA, HENDRA ADI. "PERAN MARKETPLACE DALAM MEMBERIKAN PERLINDUNGAN TERHADAP KONSUMEN MENURUT UNDANG-UNDANG PERLINDUNGAN KONSUMEN." GANEC SWARA 17, no. 4 (2023): 2200. http://dx.doi.org/10.35327/gara.v17i4.688.

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The Consumer Protection Law mandates that consumers must be protected both before using the product and after using the product. In protecting themselves, consumers have limits, therefore the role of the marketplace as a business actor is needed in online buying and selling because the marketplace is a service provider or platform that facilitates sellers and consumers in transactions. What is the role of the marketplace in providing protection to consumers according to the Consumer Protection Law in Indonesia? Using normative research methods, it was found that in Law Number 8 of 1999 concern

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Gunawan, Asri Lasatu, and Manga’ Patila. "TANGGUNGJAWAB PEMERINTAH DAERAH TERHADAP KONSUMEN SELAMA PANDEMI COVID-19." Bilancia: Jurnal Studi Ilmu Syariah dan Hukum 17, no. 1 (2023): 75–100. http://dx.doi.org/10.24239/blc.v17i1.1686.

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The government as a public servant has responsibilities that are not limited by space, time, and circumstances. The government has an obligation to provide services to the community anytime and anywhere and under any circumstances, including disaster emergencies. COVID-19 is a disaster that limits the movement of every human being, including the government. However, government services to the community must still run in order to fulfill the basic needs of the community. One form of the government's responsibility during the Pandemic Period is to provide legal protection to every consumer. The

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Chandra Negi, Dr Mukesh. "Cloud Consumer and Cloud Vendor – Rights and Responsibilities." International Journal of Innovative Research in Computer and Communication Engineering 3, no. 8 (2015): 7316–20. http://dx.doi.org/10.15680/ijircce.2015.0308026.

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Clark, Elizabeth J., and Carole L. Donovan. "Prescriptive Rights and Responsibilities of the Older Consumer." Illness, Crisis & Loss 1, no. 1 (1991): 64–65. http://dx.doi.org/10.2190/il1.1.k.

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Bashir, Sobia, Abdus Samad Khan, and Faisal Shahzad Khan. "THE ROLE OF CONSUMER EDUCATION IN STRENGTHENING CONSUMER PROTECTION LAWS." Pakistan Journal of Social Research 05, no. 02 (2023): 85–92. http://dx.doi.org/10.52567/pjsr.v5i02.1111.

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Consumer education significantly strengthens consumer protection laws by empowering consumers to make informed decisions about their purchases and increasing their awareness of their legal rights. This research paper explores the connection between consumer education and consumer protection laws and highlights the benefits of educating consumers about their rights and responsibilities. The study examines the historical evolution of consumer protection laws and the emergence of consumer education as a key strategy to promote consumer protection. The study finds that consumer education can incre

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Bashir, Sobia, Abdus Samad Khan, and Faisal Shahzad Khan. "THE ROLE OF CONSUMER EDUCATION IN STRENGTHENING CONSUMER PROTECTION LAWS." Pakistan Journal of Social Research 05, no. 02 (2023): 85–92. http://dx.doi.org/10.52567/pjsr.v5i02.1170.

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Consumer education significantly strengthens consumer protection laws by empowering consumers to make informed decisions about their purchases and increasing their awareness of their legal rights. This research paper explores the connection between consumer education and consumer protection laws and highlights the benefits of educating consumers about their rights and responsibilities. The study examines the historical evolution of consumer protection laws and the emergence of consumer education as a key strategy to promote consumer protection. The study finds that consumer education can incre

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Arti, Parihar, and M. C. Pant Prof. "Role of State and Society in Consumer Protection: with special reference to India." RESEARCH REVIEW International Journal of Multidisciplinary 03, no. 05 (2018): 48–50. https://doi.org/10.5281/zenodo.1253396.

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A consumer is said to be a king in a free market economy. The earlier approach of caveat emptor which means, “Let the buyer beware”, has now been changed to caveat venditor “Let the seller beware”. However, with growing competition and in an attempt to increase their sales and market share, manufactures and service providers may be tempted to engaged in unscrupulous, exploitative and unfair trade practices like defective and unsafe products adulteration, false and misleading advertising, hoarding, black marketing etc. Consumers are not aware of their rights and reliefs

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Suyadi, Suyadi, Wiwik Yuni Hastuti, Sulistyandari Sulistyandari, Muksinun Muksinun, and Sukirman Sukirman. "Perlindungan Hukum terhadap Konsumen oleh Perusahaan Pembiayaan Berdasarkan Undang-Undang Nomor 8 tahun 1999 Tentang Perlindungan Konsumen." Kosmik Hukum 22, no. 3 (2022): 205. http://dx.doi.org/10.30595/kosmikhukum.v22i3.13142.

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AbstractThis research is entitled “Legal Protection of Consumers by Financing Companies Based on Law Number 8 of 1999 concerning Consumer Protection. The problem studied in this research is the legal protection for consumers by finance companies based on Law Number 8 of 1999 concerning Consumer Protection. The research method in this study uses a normative juridical approach. The results of the study were analyzed using a qualitative normative analysis method. The study results show that consumers have their rights protected, especially in Article 4 letters g and h of Law Number 8 of 1999 conc

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Wang, Sihan. "A STUDY ON THE IMPACT OF DAIRY COMPANIES' SOCIAL RESPONSIBILITY ON CONSUMERS' PURCHASING INTENTION." EUrASEANs: journal on global socio-economic dynamics, no. 6(49) (November 30, 2024): 544–55. https://doi.org/10.35678/2539-5645.6(49).2024.544-555.

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In the context of China's booming economy, the issue of corporate social responsibility frequently arises, impacting the sustainable development of human society. Dairy companies, an industry crucial to national health and nutrition, have garnered significant attention for fulfilling their social responsibilities. This study focuses on the field of dairy products. From the perspective of consumers, by reviewing and sorting out existing literature, the core variables involved are conceptually defined, providing a solid foundation for subsequent research. Based on the core variables, we construc

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Shaw, Lynn, Thelma Sumsion, Carol McWilliam, and Joyce MacKinnon. "Service provider perspectives on including consumers in the vocational rehabilitation process." Journal of Vocational Rehabilitation 21, no. 3 (2004): 123–36. http://dx.doi.org/10.3233/jvr-2004-00261.

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More efforts to include consumers in the service process are emerging within vocational rehabilitation. In response to this trend, service providers have implemented a variety of innovative approaches, which offer opportunities for persons with disabilities to assume a more active role in goal setting, enacting choices, and self-directing employment plans. However, rehabilitation professionals report that including consumers in partnership or leadership roles is a challenging process. Thus, a better understanding of the issues that hamper or enable consumer participation in vocational rehabili

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Danegowada. "A STUDY ON CONSUMER PROTECTION ACT (1986) AND CONSUMER RIGHTS IN INDIA." Shanlax International Journal of Arts, Science and Humanities 6, S2 (2019): 240–47. https://doi.org/10.5281/zenodo.2580697.

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<em>We buy a variety of goods and services in our day-to-day life. Whatever we buy we pay for it and derive satisfaction from its consumption and use. But sometimes we do not feel satisfied with the product we buy. This may be on account of poor quality of the product, overcharging by the shopkeeper, lower quantity of contents, misleading advertisement, and so on. Should we allow these practices to continue? Obviously not; then is there any remedy for such malpractices? The answer lies in the concept and practice of consumer protection, the rights and responsibilities of consumers, legal provi

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Mayangsari, Risfiana. "Consumer Protection in Muamalah Transactions." Jurnal Ilmiah Mizani: Wacana Hukum, Ekonomi Dan Keagamaan 11, no. 1 (2024): 206. http://dx.doi.org/10.29300/mzn.v11i1.4958.

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Consumer protection in muamalat transactions is a crucial aspect that underscores the principles of justice and balance in Islamic law. This article examines the mechanisms of consumer protection in muamalat transactions, focusing on consumer rights and the responsibilities of producers or sellers. The research employs a qualitative approach using literature review methods, referencing Islamic legal sources such as the Quran, Hadith, and scholarly fatwas. The findings indicate that fiqh muamalat contains several provisions that explicitly safeguard consumers, such as prohibitions against ghara

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Salukh, Andre, Orpa J. Nubatonis, and Helsina F. Pello. "Tanggung Jawab Pelaku Usaha Rokok Yang Tidak Mencantumkan Informasi Dan Peringatan Kesehatan Ditinjau Dari Undang-Undang Nomor 8 Tahun 1999 Tentang Perlindungan Konsumen." Artemis Law Journal 2, no. 1 (2024): 253–69. https://doi.org/10.35508/alj.v2i1.19124.

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This study analyzes the responsibilities of tobacco businesses that fail to include health information and warnings in accordance with Law No. 8 of 1999 on Consumer Protection. The objective of this research is to identify the legal implications and consequences for businesses that neglect these obligations. The methodology employed is quantitative analysis through data collection. The results indicate that non-compliance with the requirement to provide health information and warnings can lead to administrative sanctions and legal claims. Additionally, the lack of information poses health risk

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Suherman, Nur Alisha, Megawati Simanjuntak, Anggi Mayang Sari, and Irni Rahmayani Johan. "THE STUDY OF CONSUMER DISPUTE RESOLUTION AGENCY (BPSK) AND NON-GOVERNMENTAL ORGANIZATION FOR CONSUMER PROTECTION (LPKSM) BY MIXED METHODS." Journal of Child, Family, and Consumer Studies 2, no. 3 (2023): 257–69. http://dx.doi.org/10.29244/jcfcs.2.3.257-269.

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Consumer protection institutions were built to help consumers fight for their rights. The purpose of this study is to analyze the form of consumer protection programs by the two institutions through the effectiveness of the powers, roles, and duties of the two institutions in handling consumer protection cases. The research method used is a combination of quantitative and qualitative research. The results showed that general knowledge about the UUPK tended to be very good so the attitude assessment of the performance carried out on BPSK and LPKSM was also good. BPSK is mandated to provide cons

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Tassell, Catriona, and Marco Aurisicchio. "PREVENTING THE OVERCONSUMPTION AND DISPOSAL OF REFILL AT HOME FAST-MOVING CONSUMER GOODS – INTERVENTIONS THAT SUPPORT CIRCULAR CONSUMER JOURNEYS." Proceedings of the Design Society 3 (June 19, 2023): 2935–44. http://dx.doi.org/10.1017/pds.2023.294.

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AbstractContext and problem: Reuse is positioned as a strategy capable of countering single-use overconsumption and disposal. For refill at home FMCGs, consumers are responsible for carrying out behaviours that enable this, such as keeping and using products for a prolonged period. However, it is not known if consumers actually fulfil these responsibilities. Aim: This research aims to understand the extent to which consumer reuse behaviours supports the intended reduction in impact and, if not, consider how best to improve it. Method: In-depth interviews with 15 consumers were conducted where

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Arindrajaya, Safina Callistamalva, and Stefan Koos. "Legal Protection Against Cryptocurrency Investors: Overview of Indonesian Consumer Protection Law." Journal of Human Rights, Culture and Legal System 2, no. 2 (2022): 113–20. http://dx.doi.org/10.53955/jhcls.v2i2.32.

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Information and communication technology advancements has spawned numerous innovations, including cryptocurrency. Cryptocurrency is a currency that only exists in Indonesia as a digital asset. The volatile and uncontrollable value of cryptocurrencies causes investors to suffer losses. This study aims to determine the legal protection of cryptocurrency investors in Indonesia under Consumer Protection Law. This study employs a descriptive qualitative methodology with a normative approach through legislation. According to the findings of this study, The Consumer Protection Act provides legal prot

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Arham, Aryawan, Zainal Asikin, and Abdul Atsar. "Responsibilities of Information and Communication Technology Patent Holders in Protecting Consumers who have Been Harmed." International Journal of Judicial Law 4, no. 4 (2025): 27–34. https://doi.org/10.54660/ijjl.2025.4.4.27-34.

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This research aims to examine the legal liability of patent holders of information and communication technology (ICT) products in protecting the rights of harmed consumers, as well as to analyze the forms of legal protection available to consumers who suffer losses due to the use of ICT products. The type of research used in this study is normative legal research, employing a statute approach, a conceptual approach, and a case approach. The results show that consumer protection in Indonesia is regulated through Law Number 8 of 1999 concerning Consumer Protection (UUPK), which obligates busines

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Chaudhury, Kangkana. "CONSUMER AWARENESS AMONG COLLEGE STUDENTS." International Journal of Research -GRANTHAALAYAH 5, no. 6 (2017): 223–30. http://dx.doi.org/10.29121/granthaalayah.v5.i6.2017.2020.

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Right from birth each and every one of us becomes a consumer but people hardly know about the rights and responsibilities they have as a consumer. There is a great need for awareness regarding consumer rights, responsibilities and the grievance handling machinery among people of all age groups. This paper aims at knowing the awareness level of students regarding the same and also spread awareness in the attempt. The protection against exploitation and unscrupulous activities of the manufacturers and traders provided by law is equal for each one of us. Then why is it that the Consumer Protectio

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Panjaitan, Nurasiah, and Hasbi Febriansyah Sihotang. "ANALISIS PENGARUH HUKUM PERLINDUNGAN KONSUMEN TERHADAP TANGGUNGJAWAB KELALAIAN DAN KESALAHAN PRODUSEN." Al Qadhi 1, no. 2 (2023): 126–36. http://dx.doi.org/10.62214/jaq.v1i2.153.

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The aim of this research is to analyze the impact of consumer protection laws on producer negligence and errors. Consumer protection is an important aspect of law which aims to protect consumer rights and ensure that producers are responsible for the products they produce. Analysis of legal documents, case studies, and literature reviews will be the research methods used to gain an in-depth understanding of legal provisions related to producer responsibility and consumer protection. The focus of this research is the applicable law from a consumer protection perspective and how this law impacts

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