Academic literature on the topic 'Consumer rights awareness'

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Journal articles on the topic "Consumer rights awareness"

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G., N. Anilkurmar. "CONSUMER AWARENESS IN INDIA: RIGHTS, RESPONSIBILITIES AND PROTECTION." Shanlax International Journal of Arts, Science and Humanities 6, S2 (2019): 56–61. https://doi.org/10.5281/zenodo.2632471.

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<em>The Word &ldquo;consumer&rdquo; is a derivative of the Latin word &ldquo;Consumere&rdquo; which means, &ldquo;to obtain up totally or to eat&rsquo;. The consumer is one who consumes or uses any invention or service available to him moreover from natural wealth or through a market. According to John F.Kennedy, &ldquo;Consumer by definition includes each one. There are the largest economic grope affecting and affected by almost every public and private economic decision&rdquo;. The Consumer Protection Act, 1986 defines the consumer as &lsquo;one who buys any goods, hires any services or part
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Mason, Roger Bruce. "Consumer protection awareness in South Africa." World Journal of Retail Business Management 1, no. 1 (2007): 1–31. http://dx.doi.org/10.51415/10321/3358.

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This paper addresses the lack of knowledge about awareness of consumer protection in South Africa, especially amongst disadvantaged consumers. Literature shows that there is a high correlation between the level of economic development and the awareness of consumer rights. The more developed a country is, the more aware its people will be in terms of their consumer rights. The less developed a country is, the lower the level of consumer rights awareness consumers will have. Consumers, like any other citizens of a country, have a right to be protected by the law. Private and nongovernmental orga
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Rawal, Dhavindra. "Awareness of Consumer Rights on Marketing Practices in Kailali District of Nepal." Far Western Review 1, no. 1 (2023): 24–42. http://dx.doi.org/10.3126/fwr.v1i1.58271.

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The aim of this study is to examine the awareness status of consumer rights on marketing practices in Kailali district of Nepal. The empirical study depends on a convenience sample of 418 consumers in different locations of Kailali district with a structured questionnaire to measure consumer awareness regarding four consumer rights: Right to safety, right to be informed, right to choose and right to be heard, utilizing a five-point Likert scale for measurement. The overall findings show that the current consumers’ awareness towards marketing practices related to protection of consumer rights i
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Rashmi and Singh Yudhvir. "Consumer Rights Awareness and its Effect on Consumerism in Meerut." International Journal of Engineering and Management Research 14, no. 4 (2024): 131–37. https://doi.org/10.5281/zenodo.13836936.

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Consumerism has been defined as a social movement seeking to augment the rights and powers of consumers in relation to sellers (Kotler, 2000). It has spread to developing countries including India but majority of Indian consumers have been observed to be relatively passive in utilizing their rights and the established consumer protection mechanisms. Consumer exploitation has therefore continued unabated in the market place. The present study is aimed at investigating the level of consumer rights awareness and the effect of consumer rights awareness on consumerism in the Meerut region through a
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Kangkana, Chaudhury. "CONSUMER AWARENESS AMONG COLLEGE STUDENTS." International Journal of Research - Granthaalayah 5, no. 6 (2017): 223–30. https://doi.org/10.5281/zenodo.820525.

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Right from birth each and every one of us becomes a consumer but people hardly know about the rights and responsibilities they have as a consumer. There is a great need for awareness regarding consumer rights, responsibilities and the grievance handling machinery among people of all age groups. This paper aims at knowing the awareness level of students regarding the same and also spread awareness in the attempt. The protection against exploitation and unscrupulous activities of the manufacturers and traders provided by law is equal for each one of us. Then why is it that the Consumer Protectio
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Fauzia S. Tuna, Nur Mohamad Kasim, and Suwitno Yutye Imran. "Perlindungan Terhadap Hak Konsumen Atas Penarikan Paksa Kendaraan." Birokrasi: JURNAL ILMU HUKUM DAN TATA NEGARA 1, no. 3 (2023): 105–20. http://dx.doi.org/10.55606/birokrasi.v1i3.572.

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This study aims to determine the guarantee of the consumer protection institution foundation for consumer rights to the forced recall of vehicles. The research method used is an empirical legal research method using a descriptive approach and qualitative analysis techniques. The results of this study show that YLKI's role in guaranteeing consumer rights regarding the case of the forced withdrawal of motorized vehicles by the leasing party includes providing awareness to the public and providing advocacy and legal consultation for consumers who experience losses. On the first point In order to
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Rismawan M. Pole, Lisnawaty W. Badu, and Moh. Taufiq Z. Sarson. "Upaya Pencegahan Kekerasan Seksual Di Lingkungan Pendidikan Universitas Negeri Gorontalo." Mandub : Jurnal Politik, Sosial, Hukum dan Humaniora 1, no. 3 (2023): 133–47. http://dx.doi.org/10.59059/mandub.v1i3.368.

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This study aims to determine the guarantee of the consumer protection institution foundation for consumer rights to the forced recall of vehicles. The research method used is an empirical legal research method using a descriptive approach and qualitative analysis techniques. The results of this study show that YLKI's role in guaranteeing consumer rights regarding the case of the forced withdrawal of motorized vehicles by the leasing party includes providing awareness to the public and providing advocacy and legal consultation for consumers who experience losses. On the first point In order to
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Chaudhury, Kangkana. "CONSUMER AWARENESS AMONG COLLEGE STUDENTS." International Journal of Research -GRANTHAALAYAH 5, no. 6 (2017): 223–30. http://dx.doi.org/10.29121/granthaalayah.v5.i6.2017.2020.

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Right from birth each and every one of us becomes a consumer but people hardly know about the rights and responsibilities they have as a consumer. There is a great need for awareness regarding consumer rights, responsibilities and the grievance handling machinery among people of all age groups. This paper aims at knowing the awareness level of students regarding the same and also spread awareness in the attempt. The protection against exploitation and unscrupulous activities of the manufacturers and traders provided by law is equal for each one of us. Then why is it that the Consumer Protectio
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Panasara, U. S., Serene Shekhar, and J. N. Vyas. "DEVELOPMENT AND STANDARDIZATION OF MEDIA PACKAGES ON CONSUMER RIGHTS AND CERTIFICATION MARK FOR RURAL CONSUMERS." Gujarat Journal of Extension Education 36, no. 2 (2023): 145–51. http://dx.doi.org/10.56572/gjoee.2023.36.2.0027.

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Consumers are the largest economic group in country. The right to have information about the quality, potency, quantity, purity, price and standard of goods or services, as it may be the case, but the consumer is to be protected against any unfair practices of trade. The present study aims to the Development and Standardization of Media Package on Consumer Rights and Certification Mark for Rural Consumers of Deesa Taluka. A representative sample of 15 respondents from each village (total=60) was selected by following random sampling procedure. Descriptive statistics, paired t test, two sample
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Muhtadli, Muhtadli, Intan Pelangi, M. Shofwan Taufiq, and Adhimaz Kondang Pribadi. "Tebus Murah dan Perlindungan Hukum: Tinjauan Hukum Terhadap Hak Konsumen Dalam Transaksi Jual Beli." Muhammadiyah Law Review 9, no. 1 (2025): 1. https://doi.org/10.24127/mlr.v9i1.4036.

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This study aims to analyze consumer rights and protection in the practice of discounted purchasing (tebus murah) and the perspective of Islamic law regarding such transactions. Discounted purchasing, which is increasingly popular among consumers, offers various benefits but also poses legal risks and challenges. In this context, the study identifies the consumer rights that need to be protected, including the right to clear and accurate information, as well as the right to receive goods that match what was promised. Furthermore, the research explores the legal protections available for consume
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Dissertations / Theses on the topic "Consumer rights awareness"

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Van, Schalkwyk Pieter Jacobus. "Vaal Triangle independent retailers' perceived awareness versus actual knowledge of the Consumer Protection Act / P.J. van Schalkwyk." Thesis, North-West University, 2014. http://hdl.handle.net/10394/10617.

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Over the past two decades, South Africa has introduced several laws regulating business and providing protection to consumers. These include the Competition Act (89 of 1998), the Electronic Communications and Transactions Act (25 of 2002), the National Credit Act (34 of 2005), and the Consumer Protection Act (68 of 2008) (CPA). The CPA was implemented to conform to international best practice regarding consumer law, to replace the existing but outdated laws, and most importantly, to provide protection to vulnerable consumers (Department of Trade and Industry, 2004:14; Rampersad & Reddy, 2012:7
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Kaľavská, Tereza. "Ochrana spotřebitele v dopravě v právní úpravě EU." Master's thesis, Vysoká škola ekonomická v Praze, 2014. http://www.nusl.cz/ntk/nusl-193583.

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Thesis "Consumer Protection in transport in EU legislation" deals with consumer protection in specific areas. This thesis defined the rights and obligations of air passengers, rail transport, bus and coach transport and consumer protection when traveling by sea and inland waterways. The thesis is also exploring the awareness of EU citizens of their rights by the European Commission - Eurobarometer. Thesis is processed by analysis and comparison of selected judgments of the Court of Justice of the European Union and EU legislation.
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Chufama, Maxwell. "Antecedents and consequences of corporate social responsibility awareness: consumers in the mobile telecommunications sector in Harare, Zimbabwe." Thesis, 2019. http://hdl.handle.net/10500/26656.

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The study was conducted in Harare as regards Zimbabwe’s mobile telecommunications sector, examining the influence of a selected factors on consumers’ awareness of corporate social responsibility (CSR) and the effects that CSR awareness has on consumers. The practice of CSR influences a number of business aspects including firm financials, corporate image, corporate reputation and market share. This study has been ignited by the fact that little evidence exist in studies covering the precursors and effects of CSR awareness from the consumers’ perspective. More so, that Zimbabwe’s mobile telecom
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Books on the topic "Consumer rights awareness"

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Centre, Local Resource. Assessment on awareness of consumer rights in Mandalay. Local Resource Centre, 2015.

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Office, United States Government Accountability. Identity theft: Some outreach efforts to promote awareness of new consumer rights are under way : report to congressional committees. U.S. Government Accountability Office, 2005.

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The Fair Credit Reporting Act and issues presented by reauthorization of the expiring preemption provisions: Hearing before the Committee on Banking, Housing, and Urban Affairs, United States Senate, One Hundred Eighth Congress, first session, on the history, purpose, and function of the Fair Credit Reporting Act and provisions subject to the expiring preemption provisions specifically, the growing problems of identity theft, affiliate sharing practices, accuracy of credit report information, consumer awareness and understanding the credit granting process and addressing measures to enhance the act, May 20, June 19, 26, July 10, 29, and 31, 2003. U.S. G.P.O., 2004.

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Book chapters on the topic "Consumer rights awareness"

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Smyczek, Sławomir. "Consumer Rights Awareness." In Routledge Handbook of Consumer Protection and Behaviour in Energy Markets. Routledge, 2024. http://dx.doi.org/10.4324/9781003375883-5.

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Livingstone, Sonia, Eva Lievens, Richard Graham, Kruakae Pothong, Stacey Steinberg, and Mariya Stoilova. "Children’s Privacy in the Digital Age: US and UK Experiences and Policy Responses." In Handbook of Children and Screens. Springer Nature Switzerland, 2024. https://doi.org/10.1007/978-3-031-69362-5_67.

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AbstractChildren need, and have the right to, privacy and heightened data protection. Privacy enables autonomy and growth and is undermined by excessive scrutiny or lack of respect for children's agency in sharing personal information. Through case studies of parents, schools, health services, and commerce, we examine US and UK policy regarding children’s privacy in the context of the “datafication” of children’s digital lives. Policies variously seek to regulate the companies that are involved in and profit from children’s data and to strengthen digital literacy among children, parents, and t
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Saklani, Alok, and A. K. Dhyani. "Product-Discontent, Incidence of Complaints and Rights Awareness Among Middle-Class Consumers: Findings of an Exploratory Survey in Three Cities of Northern India." In Proceedings of the 1989 Academy of Marketing Science (AMS) Annual Conference. Springer International Publishing, 2015. http://dx.doi.org/10.1007/978-3-319-17055-8_142.

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Patel, Prof Kokilaben H. "CONSUMER AWARENESS: CONSUMER RIGHTS AND DUTIES." In Emerging Trends in Literature and Social Sciences. Iterative International Publishers, Selfypage Developers Pvt Ltd, 2024. http://dx.doi.org/10.58532/nbennuretlsch13.

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The Consumer Protection Act was enacted in the year 1986 by the Government of India with the objective of enabling consumers to get their rights. According to this Act, a universal mechanism was created at every district, state and national level for quick redressed of consumer complaints. This chapter is a sincere attempt to justify consumer’s rights and duties.
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Gupta, Dr Nidhi. "CONSUMER RIGHTS AND RESPONSIBILITIES." In CONSUMER ‘RISE’- RIGHTS, INFORMATION, SAFETY AND EDUCATION. NOBLE SCIENCE PRESS, 2025. https://doi.org/10.52458/9789349381636.nsp.2025.eb.ch-02.

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In an era of rapid globalization and increasing consumerism, our choices as consumers have a profound impact on the planet and society. Every purchase we make, every product we consume, has a ripple effect that extends beyond our immediate needs. As responsible consumers, we have the power to drive positive change by making informed and ethical decisions. This chapter will delve into the concept of the intricate relationship between consumer fundamental rights and sustainable development. We will focus on consumer awareness and literacy, understanding the importance of knowing our rights and r
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Mashau, Pfano, Mathews Smangaliso Shange, and Andrisha Beharry-Ramraj. "Attitudes, Awareness, and Use of the Consumer Protection Act Among Retail Furniture Consumers in the Umlazi Township, South Africa." In Advances in Marketing, Customer Relationship Management, and E-Services. IGI Global, 2023. http://dx.doi.org/10.4018/978-1-6684-5853-2.ch004.

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The Consumer Protection Act (CPA) of 2008 was developed with the intention to protect consumers and promote fair dealings and responsible conduct of retailers in the marketplace. However, consumers continue to suffer in the marketplace due to defective products, unfair dealings, and poor service despite there being a CPA that was developed to protect their rights. Studies revealed a reduction in the number of registered complaints and an unchanged market environment for retail consumers pertaining to handling their consumer disputes. A quantitative study was conducted with a random sample of 9
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Yurdakul, Dicle. "AI, Addiction, and Consumer Well-Being." In Consumer, Marketing, AI: Dark Sides and Ethics. Özgür Yayınları, 2025. https://doi.org/10.58830/ozgur.pub710.c3024.

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The increasing integration of Artificial Intelligence (AI) in marketing has transformed consumer engagement, enabling hyper-personalization and predictive analytics. While AI-driven marketing enhances efficiency and user experience, it also raises ethical concerns regarding consumer autonomy, addiction and manipulation. This chapter explores the ethical implications of AI in marketing, emphasizing the role of AI in shaping consumer behaviors through personalized content, algorithmic decision-making and targeted advertisements. It discusses the neurological and psychological mechanisms underlyi
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Meeuwisse, Anna, and Andreas Vilhelmsson. "Promoting Consumer Rights in Sweden by Lobbying and Awareness-Raising Abroad." In Europeanization in Sweden. Berghahn Books, 2018. http://dx.doi.org/10.2307/jj.15238520.16.

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Meeuwisse, Anna, and Andreas Vilhelmsson. "Promoting Consumer Rights in Sweden by Lobbying and Awareness-Raising Abroad." In Europeanization in Sweden. Berghahn Books, 2018. http://dx.doi.org/10.2307/j.ctvw04kd8.16.

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Chirmulay, Vipasha, and Jyoti Bhakare. "Digital Health and Medical Tourism." In Navigating Innovations and Challenges in Travel Medicine and Digital Health. IGI Global, 2025. https://doi.org/10.4018/979-8-3693-8774-0.ch015.

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The chapter explores the legal implications of digital health tourism, particularly in India. Key legal issues include patient privacy, data protection, medical licensing, and consumer protection. Addressing these challenges requires a collaborative effort from policymakers, healthcare providers, technology developers, and other stakeholders. Recommendations include stronger data protection laws, international cooperation, clear licensing standards, consumer awareness, cybersecurity investments, cultural competency training, language translation tools, and efficient dispute resolution mechanis
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Conference papers on the topic "Consumer rights awareness"

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Lopes, Rodrigo, Alcina Dourado, and Leonilde Reis. "ICT as a Contribution to the Dissemination of Information to E-Consumers." In 7th International Scientific Conference ITEMA Recent Advances in Information Technology, Tourism, Economics, Management and Agriculture. Association of Economists and Managers of the Balkans, Belgrade, Serbia, 2023. http://dx.doi.org/10.31410/itema.2023.29.

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Currently, most organizations rely on Information Systems and In­formation and Communication Technologies to disseminate information in various contexts. Conversely, consumer rights are enshrined in the Constitu­tion of the Portuguese Republic and Law no. 24/96, of July 31, emphasizing the right to consumer information. The underlying problem lies in the diffi­culty of accessing information on consumer rights and duties. The project aims to create a Web Application to simplify information retrieval, avoid time wastage across different platforms, enhance data access and sharing speed, and incre
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Rašević, Milica, Marija Jakovljević, and Slađana Radunović. "LEGAL FRAMEWORK FOR CONSUMER PROTECTION AND IMPROVEMENT OF PRODUCT QUALITY." In XX International Convention on Quality JUSK ICQ 2024. United Association of Serbia for Quality, 2024. http://dx.doi.org/10.46793/jusk-icqxx.105r.

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This study describes legal frameworks, strategies and activities for consumer protection and improvement of product quality. Focusing on various aspects, from analysis of existing laws to awareness promotion and consumer education, it explores how to improve the legal framework, identify challenges and develop effective strategies. Planning campaigns to raise awareness of consumer rights, as well as developing educational programs, are key elements in raising awareness and improving consumer education. Also, strengthening of institutional capacities for effective implementation of new legal me
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"A CROSS-COUNTRY ANALYSIS OF CONSUMER RIGHTS AWARENESS AND COMPLAINT FREQUENCY." In 9th International Conference Vallis Aurea: Sustainable Development and Innovation. Josip Juraj Strossmayer University of Osijek, Faculty of Tourism and Rural Development in Pozega, 2024. http://dx.doi.org/10.62598/9thicva.031.

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Jain, Samyak, Shubh Chaurasia, Mohit Joshi, and Yash Vishwakarma. "DARK PATTERNS IN DIGITAL MARKETING AND CONSUMER MANIPULATION." In ransforming Knowledge: A Multidisciplinary Research on Integrative Learning Across Disciplines. The Bhopal School of Social Sciences, 2025. https://doi.org/10.51767/ic250208.

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Dark patterns in digital marketing are deceptive design techniques used to manipulate consumers into making unintended decisions, such as forced subscriptions, hidden charges, and misleading urgency tactics. This study examines the prevalence, awareness, and regulatory landscape of dark patterns in India, focusing on their use in e-commerce and online services. Through a quantitative survey, the research reveals that a significant portion of consumers frequently encounter dark patterns, yet awareness remains low, with only 2.9% of respondents fully understanding the concept. Despite the widesp
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Pap, Ana, and Tena Radonić. "Consumer Attitudes and Knowledge about the Concept and Signs of Fair Trade." In 6th International Scientific Conference – EMAN 2022 – Economics and Management: How to Cope With Disrupted Times. Association of Economists and Managers of the Balkans, Belgrade, Serbia, 2022. http://dx.doi.org/10.31410/eman.2022.249.

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The concept of fair trade (Fairtrade) was developed primarily to pay farmers and workers in developing countries fair prices for their work. It is a certification system that aims to ensure that a set of standards in the production and supply of products or ingredients are met. For farmers and workers, the concept of fair trade means workers’ rights, safer working conditions and a fairer wage. For customers, this means high-quality and ethically produced products. By connecting with and helping developing countries in this way, developed coun­tries participate in socially responsible business
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Ardhanariswari, Kartika Ayu, Ninik Probosari, and Ari Wijayanti. "Branding Strategy By Social Media Ads And The Implementation Of Intellectual Property Rights In Wonogiri Coffee SMES (UMKM)." In LPPM UPN "VETERAN" Yogyakarta International Conference Series 2020. RSF Press & RESEARCH SYNERGY FOUNDATION, 2020. http://dx.doi.org/10.31098/pss.v1i1.189.

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In fact, many Micro, Small, and Medium Enterprises (MSMEs/UMKM) are not yet aware of the importance of branding for competitiveness and not aware of the importance of protecting intellectual property rights and more focused on aspects of product sales. Micro, Small, and Medium Enterprises (MSMEs/UMKM) play an important and strategic role in building the national economy. Seeing the fairly good conditions above, it turns out that the existence of Coffee MSMEs in Wonogiri Regency, Central Java still has several obstacles, namely in branding / promotional media and also protection of Trademark In
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Kozina, Francka Lovšin. "Pre-Service Teacher Trainees' Textile Literacy." In 14th International Scientific Conference "Rural Environment. Education. Personality. (REEP)". Latvia University of Life Sciences and Technologies. Faculty of Engineering. Institute of Education and Home Economics, 2021. http://dx.doi.org/10.22616/reep.2021.14.038.

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In an era of consumerism, unsustainable clothing consumption is becoming an essential problem. Problems are related to extensive use of raw materials, energy, water, and labour. There are also bottlenecks with used chemicals in production and labour exploitation issues. Home economics subjects deal with concerns related to textile topics and try to raise awareness of sustainable consumption of textile products. Particularly important is to educate people to have the right knowledge and skills to behave sustainably. The aim of the study was to find out the extent of pre-service teacher trainee’
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Šutova, Milica, and Ksenija Vlaškovic. "EUROPEAN COURT OF JUSTICE ON THE USE OF A PREVIOUS TRADEMARK REPUTATION IN TERMS OF INFRINGEMENT." In XVIII Majsko savetovanje. University of Kragujevac, Faculty of Law, 2022. http://dx.doi.org/10.46793/xviiimajsko.495s.

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The proprietor of the trademark has the right to prohibit the use of a protected (or similar) trademark, which may mislead consumers. It is debatable whether this notion is considered only through the prism of quantitative criteria or for its determination it is necessary to apply qualitative criteria. Quantitative criteria refer to the necessary degree of brand awareness in the trade, and qualitative ones refer to all the circumstances that can affect the good reputation of the so-called trademark reputation. The subject of research is the case law of the European Court of Justice, which will
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Patafta, Dominik, and Ines Milohnić. "CHALLENGES OF MANAGERIAL COMMUNICATION IN HOTEL BUSINESS OPERATIONS." In Tourism and hospitality industry. University of Rijeka, Faculty of Tourism and Hospitality Management, 2023. http://dx.doi.org/10.20867/thi.26.21.

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Purpose – Hotel managers meet daily challenges when communicating and conducting hotel business operations. Some challenges can be predicted and prevented, while some are ad hoc and cannot be influenced in advance. To address these challenges and convey messages they use communication. Communication is at the heart of every business and a key success factor. The purpose of this paper is to investigate, analyze, present and map the internal and external challenges that hotel managers face when communicating and managing hotel business, based on a theoretical review of previous research. It aims
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Lanzoni, Daniel, Andrea Vitali, Daniele Regazzoni, and Caterina Rizzi. "Medical Assessment Test of Extrapersonal Neglect Using Virtual Reality: A Preliminary Study." In ASME 2020 International Design Engineering Technical Conferences and Computers and Information in Engineering Conference. American Society of Mechanical Engineers, 2020. http://dx.doi.org/10.1115/detc2020-22416.

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Abstract The research work presents a preliminary study to create a virtual reality platform for the medical assessment of spatial extrapersonal neglect, a syndrome affecting human awareness of a hemi-space that may be caused by cerebral lesions. Nowadays, the extrapersonal neglect is assessed by using real objects positioned in the space around the patient, with a poor capability of repetition and data gathering. Therefore, the aim of this research work is the introduction of a virtual reality solution based on consumer technology for the assessment of the extrapersonal neglect. By starting f
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Reports on the topic "Consumer rights awareness"

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Rankin, Nicole, Deborah McGregor, Candice Donnelly, et al. Lung cancer screening using low-dose computed tomography for high risk populations: Investigating effectiveness and screening program implementation considerations: An Evidence Check rapid review brokered by the Sax Institute (www.saxinstitute.org.au) for the Cancer Institute NSW. The Sax Institute, 2019. http://dx.doi.org/10.57022/clzt5093.

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Background Lung cancer is the number one cause of cancer death worldwide.(1) It is the fifth most commonly diagnosed cancer in Australia (12,741 cases diagnosed in 2018) and the leading cause of cancer death.(2) The number of years of potential life lost to lung cancer in Australia is estimated to be 58,450, similar to that of colorectal and breast cancer combined.(3) While tobacco control strategies are most effective for disease prevention in the general population, early detection via low dose computed tomography (LDCT) screening in high-risk populations is a viable option for detecting asy
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