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Journal articles on the topic 'Consumer rights awareness'

Author: Grafiati

Published: 4 June 2021

Last updated: 25 July 2025

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1

G., N. Anilkurmar. "CONSUMER AWARENESS IN INDIA: RIGHTS, RESPONSIBILITIES AND PROTECTION." Shanlax International Journal of Arts, Science and Humanities 6, S2 (2019): 56–61. https://doi.org/10.5281/zenodo.2632471.

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<em>The Word “consumer” is a derivative of the Latin word “Consumere” which means, “to obtain up totally or to eat’. The consumer is one who consumes or uses any invention or service available to him moreover from natural wealth or through a market. According to John F.Kennedy, “Consumer by definition includes each one. There are the largest economic grope affecting and affected by almost every public and private economic decision”. The Consumer Protection Act, 1986 defines the consumer as ‘one who buys any goods, hires any services or part

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Mason, Roger Bruce. "Consumer protection awareness in South Africa." World Journal of Retail Business Management 1, no. 1 (2007): 1–31. http://dx.doi.org/10.51415/10321/3358.

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This paper addresses the lack of knowledge about awareness of consumer protection in South Africa, especially amongst disadvantaged consumers. Literature shows that there is a high correlation between the level of economic development and the awareness of consumer rights. The more developed a country is, the more aware its people will be in terms of their consumer rights. The less developed a country is, the lower the level of consumer rights awareness consumers will have. Consumers, like any other citizens of a country, have a right to be protected by the law. Private and nongovernmental orga

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Rawal, Dhavindra. "Awareness of Consumer Rights on Marketing Practices in Kailali District of Nepal." Far Western Review 1, no. 1 (2023): 24–42. http://dx.doi.org/10.3126/fwr.v1i1.58271.

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The aim of this study is to examine the awareness status of consumer rights on marketing practices in Kailali district of Nepal. The empirical study depends on a convenience sample of 418 consumers in different locations of Kailali district with a structured questionnaire to measure consumer awareness regarding four consumer rights: Right to safety, right to be informed, right to choose and right to be heard, utilizing a five-point Likert scale for measurement. The overall findings show that the current consumers’ awareness towards marketing practices related to protection of consumer rights i

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Rashmi and Singh Yudhvir. "Consumer Rights Awareness and its Effect on Consumerism in Meerut." International Journal of Engineering and Management Research 14, no. 4 (2024): 131–37. https://doi.org/10.5281/zenodo.13836936.

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Consumerism has been defined as a social movement seeking to augment the rights and powers of consumers in relation to sellers (Kotler, 2000). It has spread to developing countries including India but majority of Indian consumers have been observed to be relatively passive in utilizing their rights and the established consumer protection mechanisms. Consumer exploitation has therefore continued unabated in the market place. The present study is aimed at investigating the level of consumer rights awareness and the effect of consumer rights awareness on consumerism in the Meerut region through a

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Kangkana, Chaudhury. "CONSUMER AWARENESS AMONG COLLEGE STUDENTS." International Journal of Research - Granthaalayah 5, no. 6 (2017): 223–30. https://doi.org/10.5281/zenodo.820525.

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Right from birth each and every one of us becomes a consumer but people hardly know about the rights and responsibilities they have as a consumer. There is a great need for awareness regarding consumer rights, responsibilities and the grievance handling machinery among people of all age groups. This paper aims at knowing the awareness level of students regarding the same and also spread awareness in the attempt. The protection against exploitation and unscrupulous activities of the manufacturers and traders provided by law is equal for each one of us. Then why is it that the Consumer Protectio

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Fauzia S. Tuna, Nur Mohamad Kasim, and Suwitno Yutye Imran. "Perlindungan Terhadap Hak Konsumen Atas Penarikan Paksa Kendaraan." Birokrasi: JURNAL ILMU HUKUM DAN TATA NEGARA 1, no. 3 (2023): 105–20. http://dx.doi.org/10.55606/birokrasi.v1i3.572.

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This study aims to determine the guarantee of the consumer protection institution foundation for consumer rights to the forced recall of vehicles. The research method used is an empirical legal research method using a descriptive approach and qualitative analysis techniques. The results of this study show that YLKI's role in guaranteeing consumer rights regarding the case of the forced withdrawal of motorized vehicles by the leasing party includes providing awareness to the public and providing advocacy and legal consultation for consumers who experience losses. On the first point In order to

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Rismawan M. Pole, Lisnawaty W. Badu, and Moh. Taufiq Z. Sarson. "Upaya Pencegahan Kekerasan Seksual Di Lingkungan Pendidikan Universitas Negeri Gorontalo." Mandub : Jurnal Politik, Sosial, Hukum dan Humaniora 1, no. 3 (2023): 133–47. http://dx.doi.org/10.59059/mandub.v1i3.368.

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This study aims to determine the guarantee of the consumer protection institution foundation for consumer rights to the forced recall of vehicles. The research method used is an empirical legal research method using a descriptive approach and qualitative analysis techniques. The results of this study show that YLKI's role in guaranteeing consumer rights regarding the case of the forced withdrawal of motorized vehicles by the leasing party includes providing awareness to the public and providing advocacy and legal consultation for consumers who experience losses. On the first point In order to

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Chaudhury, Kangkana. "CONSUMER AWARENESS AMONG COLLEGE STUDENTS." International Journal of Research -GRANTHAALAYAH 5, no. 6 (2017): 223–30. http://dx.doi.org/10.29121/granthaalayah.v5.i6.2017.2020.

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Right from birth each and every one of us becomes a consumer but people hardly know about the rights and responsibilities they have as a consumer. There is a great need for awareness regarding consumer rights, responsibilities and the grievance handling machinery among people of all age groups. This paper aims at knowing the awareness level of students regarding the same and also spread awareness in the attempt. The protection against exploitation and unscrupulous activities of the manufacturers and traders provided by law is equal for each one of us. Then why is it that the Consumer Protectio

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Panasara, U. S., Serene Shekhar, and J. N. Vyas. "DEVELOPMENT AND STANDARDIZATION OF MEDIA PACKAGES ON CONSUMER RIGHTS AND CERTIFICATION MARK FOR RURAL CONSUMERS." Gujarat Journal of Extension Education 36, no. 2 (2023): 145–51. http://dx.doi.org/10.56572/gjoee.2023.36.2.0027.

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Consumers are the largest economic group in country. The right to have information about the quality, potency, quantity, purity, price and standard of goods or services, as it may be the case, but the consumer is to be protected against any unfair practices of trade. The present study aims to the Development and Standardization of Media Package on Consumer Rights and Certification Mark for Rural Consumers of Deesa Taluka. A representative sample of 15 respondents from each village (total=60) was selected by following random sampling procedure. Descriptive statistics, paired t test, two sample

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Muhtadli, Muhtadli, Intan Pelangi, M. Shofwan Taufiq, and Adhimaz Kondang Pribadi. "Tebus Murah dan Perlindungan Hukum: Tinjauan Hukum Terhadap Hak Konsumen Dalam Transaksi Jual Beli." Muhammadiyah Law Review 9, no. 1 (2025): 1. https://doi.org/10.24127/mlr.v9i1.4036.

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This study aims to analyze consumer rights and protection in the practice of discounted purchasing (tebus murah) and the perspective of Islamic law regarding such transactions. Discounted purchasing, which is increasingly popular among consumers, offers various benefits but also poses legal risks and challenges. In this context, the study identifies the consumer rights that need to be protected, including the right to clear and accurate information, as well as the right to receive goods that match what was promised. Furthermore, the research explores the legal protections available for consume

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Chabros, Dominika. "Assessment of Awareness of Consumer Rights on The Example of the Karkonosze Region." ACC JOURNAL 30, no. 2 (2024): 24–46. http://dx.doi.org/10.2478/acc-2024-0005.

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Abstract The aim of the article was to assess the awareness of consumer rights on the example of the residents of the Karkonosze district. The main goal was deagglomerated into specific goals, which are assessment of consumers' knowledge of the law and their skillful use, assessment of sellers’ knowledge of the law, determining the frequency and specificity of problems with which consumers contact the Consumer Rights Adviser of the Region. The main research hypothesis was that consumerism is one of the newest trends in consumption, and in the Karkonosze region, awareness of consumer rights is

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Arti, Parihar, and M. C. Pant Prof. "Role of State and Society in Consumer Protection: with special reference to India." RESEARCH REVIEW International Journal of Multidisciplinary 03, no. 05 (2018): 48–50. https://doi.org/10.5281/zenodo.1253396.

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A consumer is said to be a king in a free market economy. The earlier approach of caveat emptor which means, “Let the buyer beware”, has now been changed to caveat venditor “Let the seller beware”. However, with growing competition and in an attempt to increase their sales and market share, manufactures and service providers may be tempted to engaged in unscrupulous, exploitative and unfair trade practices like defective and unsafe products adulteration, false and misleading advertising, hoarding, black marketing etc. Consumers are not aware of their rights and reliefs

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Vakhtang, Caraia, Taktakishvili Tengiz, Petelava Slava, Sachaleli Nino, and Kobalia Nino. "AWARENESS ABOUT CONSUMER RIGHTS AMONG SCHOOL PUPILS IN TBILISI." Deutsche internationale Zeitschrift für zeitgenössische Wissenschaft 93 (December 6, 2024): 40–46. https://doi.org/10.5281/zenodo.14289085.

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This study delves into the level of consumer rights awareness among Tbilisi school students. By analyzing factors influencing this awareness, the research identifies a significant knowledge gap, particularly in areas like product composition, complaint filing, and online shopping security. To address this, the study recommends integrating consumer education into the school curriculum, emphasizing interactive learning methods and real-world applications. Additionally, collaborations with consumer protection organizations and universities can enhance the effectiveness of these initiatives. By em

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Vijayanand, S., and S. Ravi. "Does the consumer awareness protect the exploitation? A Quantitative study in FMCG sector." Management Science Letters 14, no. 1 (2024): 43–52. http://dx.doi.org/10.5267/j.msl.2023.7.002.

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Consumer awareness is one where the buyer could take the right decision in purchasing all types of product. Marketers in view of earning profit, neglect the interest of the consumers and this leads to exploitation of the buyers. To investigate the current scenario, this study focused on the consumer awareness in the urban and rural area towards the Fast Moving Consumer Goods (FMCG) along with the exploitation if any that existed in the market. For this purpose, 557 consumers who were using FMCG products residing in the western region of Tamilnadu were selected through cluster sampling followed

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Bashir, Sobia, Abdus Samad Khan, and Faisal Shahzad Khan. "THE ROLE OF CONSUMER EDUCATION IN STRENGTHENING CONSUMER PROTECTION LAWS." Pakistan Journal of Social Research 05, no. 02 (2023): 85–92. http://dx.doi.org/10.52567/pjsr.v5i02.1111.

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Consumer education significantly strengthens consumer protection laws by empowering consumers to make informed decisions about their purchases and increasing their awareness of their legal rights. This research paper explores the connection between consumer education and consumer protection laws and highlights the benefits of educating consumers about their rights and responsibilities. The study examines the historical evolution of consumer protection laws and the emergence of consumer education as a key strategy to promote consumer protection. The study finds that consumer education can incre

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Bashir, Sobia, Abdus Samad Khan, and Faisal Shahzad Khan. "THE ROLE OF CONSUMER EDUCATION IN STRENGTHENING CONSUMER PROTECTION LAWS." Pakistan Journal of Social Research 05, no. 02 (2023): 85–92. http://dx.doi.org/10.52567/pjsr.v5i02.1170.

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Consumer education significantly strengthens consumer protection laws by empowering consumers to make informed decisions about their purchases and increasing their awareness of their legal rights. This research paper explores the connection between consumer education and consumer protection laws and highlights the benefits of educating consumers about their rights and responsibilities. The study examines the historical evolution of consumer protection laws and the emergence of consumer education as a key strategy to promote consumer protection. The study finds that consumer education can incre

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Anusuya, A., and V. Darling Selvi. "Do Demographic Variables Dominate the Awareness of Consumer Rights: An Analytical Purview." ComFin Research 11, no. 3 (2023): 20–25. http://dx.doi.org/10.34293/commerce.v11i3.6381.

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Consumer rights are the rights given to a consumer to protect them from unethical malpractices and unfair trade practices. The main objective of this study was to test the formulated hypotheses. Thus, the hypotheses were formulated that there is no relationship between gender, marital status, age, educational qualification, sources of awareness and level of awareness of consumer rights. For the purpose of this study the primary data from 150 respondents is collected by using convenient sampling method. Chi-square test have been used to test the hypotheses. As a result of chi-square test, excep

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Singh, Kanwal Jeet, Minakshi Lehkar, and Suchi Patti. "Awareness of Consumer Rights: A Comparative Study." Ramanujan International Journal of Business and Research 2, no. 1 (2017): 75–84. http://dx.doi.org/10.51245/rijbr.v2i1.2017.132.

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Singh, Kanwal Jeet, Minakshi Lehkar, and Suchi Patti. "Awareness of Consumer Rights: A Comparative Study." Ramanujan International Journal of Business and Research 2, no. 1 (2017): 75–84. http://dx.doi.org/10.51245/rijbr.v2i1.2017.132.

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Baquiran, Nicole Jean B., Ana-Mae M. Villareal, and Mark Gerry B. Maramag. "AN ANALYSIS ON THE AWARENESS AND PRACTICES OF CONSUMER PROTECTION RIGHTS UNDER REPUBLIC ACT NO. 7394 AMONG STUDENTS OF ISU-CAUAYAN CITY CAMPUS." SUKISOK 4, no. 1 (2024): 24–34. https://doi.org/10.5281/zenodo.12788524.

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<strong>ABSTRACT</strong><strong> </strong> In the Philippines, Republic Act No. 7394, known as the Consumer Act of 1992, stands as landmark legislation aimed at protecting and promoting the rights and responsibilities of consumers. This study determines the level of awareness of students from Isabela State University-Cauayan City Campus regarding their consumer rights, the prevalence of practicing their consumer responsibilities, the sources that influenced their awareness of the law, and whether there is a significant difference in awareness when grouped according to their enrolled prog

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Pajrin, Rani, RR Yunita Puspandari, and Fathiya Nabila. "Alternatif Model Partisipatif Didalam Pemberdayaan Konsumen Cerdas Di Desa Gondangrejo, Kecamatan Windusari, Kabupaten Magelang." Madani : Indonesian Journal of Civil Society 3, no. 1 (2021): 01–07. http://dx.doi.org/10.35970/madani.v3i1.384.

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Consumers' awareness in Indonesia in fighting for consumer rights is still relatively low, which can be seen from the Consumer Empowerment Index which is still lagging behind other European countries. Community service activities carried out in Gondangrejo Village, Windusari District, Magelang Regency are carried out by providing socialization and education about the importance of being a smart consumer who is aware of the rights and obligations of consumers. Rights and obligations are regulated in Law Number 8 of 1999 concerning Consumer Protection. The method used in this activity is a Parti

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Mahardika, Tio Putra, and Lilik Noor Yuliati. "THE ROLE OF COURSES IN INFLUENCING SMART CONSUMER BEHAVIOUR OF SENIOR HIGH SCHOOL STUDENTS IN RURAL AND URBAN AREAS." Journal of Child, Family, and Consumer Studies 1, no. 1 (2022): 48–59. http://dx.doi.org/10.29244/jcfcs.1.1.48-59.

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Consumer education interventions through formal education can increase knowledge, attitudes, and behaviour to become smart consumers who can enforce their rights, carry out their obligations, and protect themselves from harmful goods or services. This study aims to analyze differences in awareness of consumer education materials, sources of information, attitudes, and behaviour as savvy consumers in high school students in rural and urban Bogor and the factors that influence smart consumer behaviour. This study used a cross-sectional study design and involved two senior high schools located in

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Hamonangan, Josafat, and Muthia Sakti. "The Consumer Protection Efforts through the Inclusion of Non-Halal Information on Food Products." Law Development Journal 6, no. 2 (2024): 252. https://doi.org/10.30659/ldj.6.2.252-265.

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Indonesia, the largest Muslim-majority country, requires a substantial amount of food to meet the needs of its population. This research examines efforts to protect consumers through the inclusion of non-halal information on food products. The study focuses on the regulatory framework, including the Consumer Protection Law, Law No. 33 of 2014 on Halal Product Assurance, and relevant regulations in Indonesia. It aims to analyze how including non-halal information contributes to protecting consumer rights concerning food products. Employing a juridical-normative approach, the research utilizes l

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Dr., M. V. Sathiya Bama. "CONSUMER RIGHTS AND CONSUMER FORUMS - EVALUATING THE DETERMINANTS OF LEVEL OF AWARENESS AMONG SELF HELP GROUP MEMBERS." International Journal of Computational Research and Development 2, no. 2 (2017): 196–200. https://doi.org/10.5281/zenodo.1115612.

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We are very much aware that in any market “Consumer is the King”. Products should be produced keeping in mind, the needs and requirements of the consumers. Tastes and preferences of the consumers rule the market. However, in countries like India, where the market is seller oriented, the buyers are often tricked and exploited. In order to protect consumers from such exploitation, the Government has taken various initiatives and devised Consumer Protection Act to educate and create awareness among the consumers. Even though there are number of Acts to protect them, it is mainly the d

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Shrimant, Tangade. "Awareness about Major Changes in the Consumer Protection Bill, 2018." Shanlax International Journal of Arts, Science and Humanities 6, S1 (2019): 171–73. https://doi.org/10.5281/zenodo.3335500.

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To overcome from certain limitations existed in the present Consumer Protection Act the Central Government has planned to make necessary changes in the Act to protect the rights and interests of the consumers. Hence, the Consumer Protection Bill, 2018 was passed in the Lok Sabha to replace the existing Consumer Protection Act, 1986. But it will come into existence only after it gets approval from the Rajya Sabha. The present paper is prepared to create awareness about major changes in the Consumer Protection Bill, 2018.

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Bychko, M. A., and P. V. Razumov. "On reforming consumer legislation." Гуманитарные и юридические исследования 10, no. 2 (2023): 272–78. http://dx.doi.org/10.37493/2409-1030.2023.2.12.

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Introduction. Modern consumer legislation is influenced by informatization, sanction pressure, economic and political transformations. There is a need to reform consumer legislation, to exclude ineffective norms from it. The introduction of new mechanisms for the realization of consumer rights, including the right to education, is required. Materials and Methods. The research is based on the analysis of regulatory legal acts, doctrinal approaches and judicial practice in the field of consumer protection. Analysis. The conducted analysis showed insignificant involvement of local self-government

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Chhetri, Ashmita Dahal. "Awareness Level of College Students on Consumer Protection Practices in Chitwan." Journal of Balkumari College 9, no. 1 (2020): 95–100. http://dx.doi.org/10.3126/jbkc.v9i1.30092.

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Any individual who purchases products or services for his personal use is called a consumer. A consumer is one who is the decision maker whether to buy or not to buy an item. And It is true that the consumer is the king of the market, but in reality consumers are treated very badly in the market. The consumers are cheated in different ways by middlemen like adulteration, under-weight of goods, selling goods of inferior quality and duplicated goods, charging higher prices, misleading advertisement in the media, etc. The consumers are not sure of getting qualitative goods as per their demand and

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Lumban Gaol, Heru Saputra, and Fransisca Yanita Prawitasari. "Kedudukan Pelaku Usaha dan Konsumen dalam Hukum Perlindungan Konsumen (Produk Mi Soun Mengandung Klorin)." JURNAL YUSTIKA: MEDIA HUKUM DAN KEADILAN 21, no. 02 (2018): 28–43. http://dx.doi.org/10.24123/yustika.v21i02.1720.

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Food is one of the primary needs of humans. In terms of producing food, it cannot be completely separated from the use of Food Additives. Article 1 paragraph (1) of Law Number 33 Year 2012 concerning Food Additives determine Food Additives are ingredients added to food to affect the nature or form of food. This indicates that Food Additives may affect the quality of the product. In practice, not all Food Additives are used by sellers safe for consumers' health. In fact, Article 4 letter a of Law Number 8 of 1999 concerning Consumer Law determines that consumers have the right to conveniences,

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Harahap, Syukri Aman, Nur Hakim, and Achmad Fitrian. "Consumer Legal Protection in E-Commerce Transactions: Consumer Protection Law Perspective." PKM-P 8, no. 2 (2024): 381–85. https://doi.org/10.32832/jurma.v8i2.2413.

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In the digital era marked by rapid advancements in information and communication technology, e-commerce transactions have become increasingly common, transforming traditional trading methods. This article discusses consumer legal protection in e-commerce transactions from the perspective of the Consumer Protection Act in Indonesia. Although e-commerce offers convenience and efficiency, consumers often face risks such as product discrepancies, delivery delays, and payment security issues. This research employs a normative juridical method with secondary data collection through literature studie

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Laila Syahrani and Ika Juwita Lubis. "ANALISIS PENGARUH TRANSAKSI ONLINE DALAM HUKUM PERLINDUNGAN HUKUM KONSUMEN DIERA DIGITAL." Jurnal Al Wadiah 1, no. 2 (2023): 187–99. http://dx.doi.org/10.62214/jaw.v1i2.154.

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Consumer protection is an important aspect in a country's legal system which aims to protect the rights and interests of consumers in transactions. Consumer protection laws provide the legal basis for protecting consumers from commercial practices that may harm and interfere with consumers' health, safety, or other rights. One aspect that is closely related to consumer protection is legal responsibility for producer negligence and errors. Producer negligence or errors can harm consumers and give rise to legal responsibility for producers. In this context, consumer protection law plays a very i

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George, Mirianashvili, and Tsamchkuashvili Thea. "ETHICS IN GEORGIAN PUBLIC SERVICE: EVOLUTION AND CONTEMPORARY CHALLENGES." Deutsche internationale Zeitschrift für zeitgenössische Wissenschaft 93 (December 6, 2024): 33–39. https://doi.org/10.5281/zenodo.14288846.

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This study delves into the level of consumer rights awareness among Tbilisi school students. By analyzing factors influencing this awareness, the research identifies a significant knowledge gap, particularly in areas like product composition, complaint filing, and online shopping security. To address this, the study recommends integrating consumer education into the school curriculum, emphasizing interactive learning methods and real-world applications.Additionally, collaborations with consumer protection organizations and universities can enhance the effectiveness of these initiatives. By emp

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Nursoleha, Eva, Jihan Mahira Sitompul, Dhia Syifa, Nita Windi Lestari, and Muhammad Zaini Fahmi. "Mini Review: Rights and Obligations of Patients as Consumers of Health Services from An Islamic Perspective." Solo International Collaboration and Publication of Social Sciences and Humanities 1, no. 03 (2024): 197–206. https://doi.org/10.61455/sicopus.v1i03.77.

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Health is very important to improve the growth and development of the nation's life, and has an important role in shaping a healthy, just, and prosperous society. The synergy between the caring behaviour of medical servants and Islamic morality is expected to increase patient satisfaction with health services. In the context of medical services, the rights and obligations of patients as consumers are also regulated by law, where patients have the right to obtain information, protection, and compensation for errors in medical services. The purpose of this review article is to explain the applic

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Simanjuntak, Megawati, and Raisha Ulfa Saniyya. "Consumer Empowerment in Transportation Sector." International Research Journal of Business Studies 14, no. 1 (2021): 1–12. http://dx.doi.org/10.21632/irjbs.14.1.1-12.

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Awareness of rights and obligations as a consumer became one of the problems faced by consumers. One way to increase consumer awareness is to provide access to consumer education through media used by consumers. This article aimed to identify and analyze the effect of socio-demographic characteristics and consumer education media toward consumer empowerment on public transportation. This research used a cross-sectional study through an online survey of 100 users of public transportation. Data were analyzed using multiple regression analysis. The results showed that the consumer empowerment ind

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Widyastuti, Hardiana, and Tita Ajeng Prastitya. "Preferensi Konsumen Pengguna E-Commerce yang Memengaruhi Kesadaran akan Perlindungan Konsumen pada Generasi X." JURNAL SISTEM INFORMASI BISNIS 10, no. 1 (2020): 10–19. http://dx.doi.org/10.21456/vol10iss1pp10-19.

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Nowadays people choose to buy product using the internet. E-Commerce is an alternative channel to buy goods or services, but the fact that the goods or services received by consumers are not always satisfying. In dissatisfication case, consumers have rights to sued. In this case, some consumers prefer to accept the deficiencies, because consumer’s lackness of consumer protection awareness. Consumer protection is an effort that guarantee consumer’s safety with legal aspect. The purpose of this study is to analyze the factors that influence the awareness of consumer protection. The method to det

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Anusha, Sharma. "CONSUMER RIGHTS IN THE DIGITAL ENVIRONMENT: A CRITICAL ANALYSIS." Indian Journal of Law and Society I, no. 8 (2024): 19–24. https://doi.org/10.5281/zenodo.10644501.

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<strong>ABSTRACT</strong> <em>Nearly every aspect of human life has been impacted by the development of “information and communication technology,” and the purchasing and selling of products. Understanding and defending rights of consumers is more important </em><em>than</em><em> ever in the digital age we live in. This abstract examines people's rights in the digital sphere and provides a critical evaluation of the opportunities and problems they encounter. We explore privacy issues, the complex nature of online transactions, and the influence of online platforms on consumer empow

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D., Suganya, and S. Kavitha Dr. "A STUDY ON CONSUMER AWARENESS TOWARDS ECO FRIENDLY PRODUCTS AT COIMBATORE." International Journal of Current Research and Modern Education 2, no. 1 (2017): 237–41. https://doi.org/10.5281/zenodo.822800.

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Consumer awareness is about making the consumer aware of his/her rights. It is a marketing term which means that consumers are aware of products or services, its characteristics and the other marketing P’s (place to buy, price, and promotion). Brand awareness is the extent to which a brand is recognized by potential customers, and is correctly associated with a particular product. Expressed usually as a percentage of target market, brand awareness is the primary goal of advertising in the early months or years of a product's introduction. Product awareness can consist of consumer knowledge of

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Ikhwanul Akbar, Rizq, Septiawadi Septiawadi, and Abuzar Alghifari. "Consumer Protection in Law No. 8 of 1999 and Qur'anic Review." Jurnal Ilmu Agama: Mengkaji Doktrin, Pemikiran, dan Fenomena Agama 26, no. 1 (2025): 42–60. https://doi.org/10.19109/jia.v26i1.28215.

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The imbalance of economic relations between business actors and consumers has resulted in suboptimal consumer protection, especially in facing the challenges of modern trade such as e-commerce. Although the Consumer Protection Law (UUPK) Number 8 of 1999 in Indonesia has provided a legal basis and regulated the basic rights of consumers, in practice consumer awareness and the application of legal protection are still not optimal. Therefore, consumer protection must be viewed holistically, not only from the aspect of positive law, but also from the perspective of the Qur'an which instills ethic

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Azam, Muhammad, Saleh Hashem Al-Farjani, Anis Mashdurohatun, Atta Elsonbaty, and Mohammed Abdullah Salman. "E-Contract Withdrawal Rights in E-Commerce: A Comparative Analysis of the Egyptian Consumer Protection Law and Islamic Jurisprudential Perspectives." Ulul Albab: Jurnal Studi dan Penelitian Hukum Islam 8, no. 2 (2025): 215. https://doi.org/10.30659/jua.v8i2.44766.

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This study examines the E-Contract Withdrawal Rights in E-Commerce under Egyptian Consumer Protection Law No. 181 of 2018, from the perspective of Islamic jurisprudence. The research problem focuses on the challenges of applying the right of withdrawal in e-commerce, especially concerning the consumer's ability to cancel a contract after online purchases without prior physical inspection of goods. The objectives are to clarify the conceptual framework, legal foundations, and practical implications of the right of withdrawal in both Islamic and Egyptian legal systems, and to assess its effectiv

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Huwaida, Nisrina, and Reni Budi Setianingrum. "Penegakan Hukum Jasa Titip (Jastip) Tiket Konser Melalui Website Ilegal Dalam Perspektif Hukum Perlindungan Konsumen." JURNAL HUKUM PELITA 5, no. 1 (2024): 52–60. http://dx.doi.org/10.37366/jh.v5i1.3449.

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Law enforcement related to concert ticket entrustment services through illegal websites in the perspective of consumer protection law is an important issue in the realm of consumer law. Cases of fraud in the sale of illegal concert ticketing services are being investigated by the authorities, and criminal sanctions can be given to the business actors involved. Legal protection for consumers who have been harmed is also regulated in Law Number 8 of 1999 concerning Consumer Protection, which provides legal consequences for business actors who do not fulfill their obligations, including fines and

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Mifta Nur Feriska. "KEBEBASAN BERKONTRAK DAN PERLINDUNGAN KONSUMEN DALAM PERJANJIAN SEWA MENYEWA PADA SEBUAH KESEIMBANGAN HUKUM." JOURNAL SAINS STUDENT RESEARCH 1, no. 1 (2023): 893–902. http://dx.doi.org/10.61722/jssr.v1i1.415.

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This research discusses the balance between freedom of contract and consumer protection in the context of rental agreements. The main focus is on how the law creates a balanced framework to ensure justice and equal rights for the parties involved. First of all, the basic meaning of a rental agreement is presented based on Article 1548 of the Civil Code, with four mandatory elements that must be fulfilled. Freedom of contract, as a basic principle, gives the parties involved the ability to determine and carry out agreements according to their wishes, but remains limited by legal, ethical and mo

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Kumar Premi, Jitendra. "Anthropological Approaches to the Study of Buying Behavior and Consumers Rights of Rural and Tribal Consumers in India: An Appraisal." Indian Journal of Research in Anthropology 5, no. 2 (2019): 57–64. http://dx.doi.org/10.21088/ijra.2454.9118.5219.1.

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Business anthropology has emerged recently as a professional sub-field that joins together several streams of literature related to multiple dimensions of the business enterprise. A consumer is the one who pays something to consume goods and services produced. As such, consumers play a vital role in the economic system of a nation. The aims and objectives to be considered are as follows; to identifying cultural and socio-economic determinants which affect the buying behavior of rural and tribal consumers in the backward and tribal villages of India, to explore the awareness regarding legal pro

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Kavindya, D. M. G. R. "Exploring the Reactions of Bottom of The Pyramid Consumers when Protecting Consumer Rights." SLIIT Business Review 3, no. 1 (2024): 139–55. http://dx.doi.org/10.54389/etxn4713.

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Supposedly the popular belief that customers actively participate in market activity is not always the case. This is primarily due to marketers' poor consideration of consumer rights protection and a lack of awareness about the issue among both marketers and consumers. This is especially evident in developing-country markets like Sri Lanka, where certain consumer segments, such as those at the Bottom of the Pyramid (BOP), face limited consumption opportunities, making them vulnerable. As a result, the goal of this study is to investigate BOP customers' attempts to act against violations of con

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Elpha, Meriza, Dwi Sofiani, Ihwatul Hanif, Lili Vivian, and Riza Febdillah. "Pentingnya Perlindungan Konsumen dalam Transaksi Jual Beli." Hukum dan Demokrasi (HD) 24, no. 2 (2024): 72–80. http://dx.doi.org/10.61234/hd.v24i2.55.

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Buying and selling is a common activity in Indonesian society, and every day there are people involved in buying and selling transactions. Buying and selling refers to a transaction between a seller, who is usually a business actor, and a buyer, who is a consumer. In the buying and selling process, consumers often face problems or losses. Therefore, Indonesia has issued a consumer protection law to protect consumer rights. The problems faced by consumers are not limited to selecting goods alone, but involve more complex problems related to the awareness of all parties, including business actor

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Bernadetta Tjandra Wulandari. "Legal Protection for Consumers in the Transportation Sector: An Analysis of Consumer Rights and the Responsibilities of Public Transport Service Providers." Journal of Law, Politic and Humanities 5, no. 3 (2025): 2238–44. https://doi.org/10.38035/jlph.v5i3.1552.

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Consumer protection in the transportation sector is a crucial aspect of public service governance, ensuring that consumer rights are safeguarded while maintaining the accountability of service providers. This study aims to analyze the legal protection mechanisms for consumers in the transportation sector, focusing on the rights of consumers and the responsibilities of public transport service providers. Using a qualitative research methodology, this study employs a literature review approach (library research) to examine relevant legal frameworks, regulations, and case studies at both national

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Mahaputra, Ida Bagus Gede Agustya, and I. Made Aditya Mantara Putra. "Theoretical View on The Position of The Consumer in Acceptance of Product Advertising." Jurnal Hukum Prasada 9, no. 2 (2022): 73–79. http://dx.doi.org/10.22225/jhp.9.2.2022.73-79.

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Commercial players have greater and more comprehensive resources, marketing and relationships than consumers. It can even be said that consumers have relatively limited legal awareness and their rights as consumers, so that perpetrators are often treated unfairly against companies. The injustice in question can be observed in one of the advertisements. Entrepreneurs are not clear in the legislation on consumer protection, the structure of legal responsibility for advertising that harms consumers. This study aims to examine the philosophical nature of consumer legal protection in relation to ha

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Wibowo, Heri, and Muhamad Hasan Sebyar. "Application of the Consumer Protection Law in Electronic Transactions." Indonesian Journal of Applied and Industrial Sciences (ESA) 3, no. 3 (2024): 301–18. http://dx.doi.org/10.55927/esa.v3i3.9271.

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This research aims to determine the implementation of consumer protection laws in e-commerce transactions in Indonesia. The method used in this research is a normative legal research method with a statutory approach. The data collection technique is literature study. The data in this research uses primary and secondary data. The research results show that the implementation of the law in this Law is carried out through several steps, including (1) enforcing special regulations created to regulate consumer rights and obligations in relation to electronic transactions, (2) the government taking

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Kafwabulula, Alex Chola, and Austin Mwange. "Determinants and Implications of Consumer Complaint Behaviour in Emerging Economies: A Legal and Empirical Critique from Zambia." African Journal of Commercial Studies 6, no. 2 (2025): 235–46. https://doi.org/10.59413/ajocs/v6.i2.23.

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Understanding the behavioural intentions of consumers to lodge complaints against unfair trade practices is fundamental to effective consumer protection regimes, particularly in developing jurisdictions such as Zambia. This article investigates the determinant factors influencing consumer complaint behaviour, the prevalence and typology of consumer rights violations, the efficacy of consumer protection legislation, and the limitations of judicial enforcement mechanisms in Zambia. Adopting a doctrinal and socio-legal methodology, the article synthesises empirical literature, doctrinal analysis,

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Rojimantoro, Fahrur, Moh Sadam, Alip Rahman, and Anom Sutrisno. "Legal Protection for Consumers in E-commerce Transactions Based on the Consumer Protection Law." Journal Transnational Universal Studies 2, no. 12 (2024): 677–88. https://doi.org/10.58631/jtus.v2i12.143.

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Along with the rapid development of e-commerce, consumer protection is a very important issue considering the potential losses that can be experienced by consumers in online transactions. This research aims to analyze legal protection for consumers in e-commerce transactions based on the Consumer Protection Law (UUPK, Undang-Undang Perlindungan Konsumen) in Indonesia. The research method uses a normative approach with juridical analysis of regulations governing consumer rights and obligations, as well as the role of consumer protection institutions such as the National Consumer Protection Agen

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Putri, Dinae, Rachmi Sulistyarini, and Yenny Eta Widyanti. "Legal Protection for Consumers Regarding the Absence of Labels Containing Product Information on Packaging." International Journal of Business, Law, and Education 4, no. 2 (2023): 757–65. http://dx.doi.org/10.56442/ijble.v4i2.236.

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This research is aimed at understanding and analysing the legal protection regarding the absence of product information labels on packaging. As legal protection for consumers is an important issue in the context of safeguarding consumer rights and interests, one frequently discussed aspect is the lack of product information labels on packaging. This disorderliness can pose various risks to consumers, such as difficulties in making informed purchasing decisions, financial loss, health, and safety concerns. This study adopts a Normative Juridical research approach. The analytical technique used

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Hermawanto, Dedi, Bachrul Amiq, and Subekti Subekti. "Legal Protection Of Consumer Data Of E-Commerce." Ipso Jure 1, no. 11 (2024): 35–41. https://doi.org/10.62872/sa0j1d24.

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This research will explore the use of technology so that it can strengthen the legal system in Indonesia and examine best legal practices in various countries to improve consumer data protection in e-commerce. Consumer protection legal research is increasingly urgent given the risks that continue to evolve and have a significant impact on consumers. The formulation of this research problem is: 1) How is the protection of business civil law in providing protection for consumers related to the misuse of consumer personal data in e-commerce transactions? 2) What are the legal actions against the

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