Log in

Relevant bibliographies by topics / Controllіng servіce / Journal articles

To see the other types of publications on this topic, follow the link: Controllіng servіce.

Journal articles on the topic 'Controllіng servіce'

Author: Grafiati

Published: 5 June 2025

Last updated: 2 August 2025

Create a spot-on reference in APA, MLA, Chicago, Harvard, and other styles

Select a source type:

Consult the top 50 journal articles for your research on the topic 'Controllіng servіce.'

Next to every source in the list of references, there is an 'Add to bibliography' button. Press on it, and we will generate automatically the bibliographic reference to the chosen work in the citation style you need: APA, MLA, Harvard, Chicago, Vancouver, etc.

You can also download the full text of the academic publication as pdf and read online its abstract whenever available in the metadata.

Browse journal articles on a wide variety of disciplines and organise your bibliography correctly.

1

Perebyynіs, V. І., М. Ye Rogoza, І. H. Mykolenko та Zh A. Kononenko. "Management of Logіstіcs Actіvіty of Busіness Entіtіes: Іnformatіonal Aspect". Herald of the Economic Sciences of Ukraine, № 2(45) (2023): 123–28. http://dx.doi.org/10.37405/1729-7206.2023.2(45).123-128.

Full text

Abstract:

The artіcle substantіates the legalіty of usіng the terms “productіon and commercіal actіvіty” and “economіc actіvіty”, whіch are іdentіcal іn content concernіng theіr functіonal propertіes, іn scіentіfіc cіrculatіon and practіcal actіvіtіes. The content of the concept of “logіstіcs actіvіty of busіness entіtіes”, whіch іncludes the purchase (supply) of resources, ensurіng theіr movement durіng transformatіon іnto fіnal products іn the productіon process, dіstrіbutіon of products, that іs, theіr sale as goods, has been developed. Management of the logіstіcs actіvіtіes of busіness entіtіes іs c

APA, Harvard, Vancouver, ISO, and other styles

2

Johnston, Allanah, and Jörgen Sandberg. "Controlling Service Work." Journal of Consumer Culture 8, no. 3 (2008): 389–417. http://dx.doi.org/10.1177/1469540508095306.

Full text

APA, Harvard, Vancouver, ISO, and other styles

3

KENETT, RON S., AVI HAREL, and FABRIZIO RUGGERI. "CONTROLLING THE USABILITY OF WEB SERVICES." International Journal of Software Engineering and Knowledge Engineering 19, no. 05 (2009): 627–51. http://dx.doi.org/10.1142/s0218194009004362.

Full text

Abstract:

Service Oriented Architectures (SOA) enable dynamic integration of Web Services (WS) to accomplish a user's need. As such, they are sensitive to user errors. This article presents a framework for mitigating the risks of user errors due to changes in the service delivery context. The underlying methodology incorporates usability in the design, testing, deployment and operation of dynamic collaborative WS, so that the error-prone elements of the User Interface (UI) are identified and eliminated. The methodology incorporates Statistical Process Control (SPC) of Web Service Indices (WSI), obtained

APA, Harvard, Vancouver, ISO, and other styles

4

Requeijo, José Gomes, Rogério Puga-Leal, and Ana Sofia Matos. "Z and W charts for controlling service processes." International Journal of Quality & Reliability Management 34, no. 2 (2017): 295–306. http://dx.doi.org/10.1108/ijqrm-05-2015-0085.

Full text

Abstract:

Purpose The purpose of this paper is to discuss the causes for the discrepancy between the utilization of statistical process control (SPC) in services and manufacturing. Furthermore, an approach for integrating customer demands and technical aspects of a service is presented. Services are very often characterized by a large number of characteristics, with relatively few observations. This research addresses a methodology based on Z and W charts, proposing it for the control of service features. An example associated with service provision is presented to illustrate the computation of Z and W

APA, Harvard, Vancouver, ISO, and other styles

5

Fischer, Thomas M., and Sven Sterzenbach. "Shared Service Center-Controlling." Controlling 19, no. 8-9 (2007): 463–72. http://dx.doi.org/10.15358/0935-0381-2007-8-9-463.

Full text

APA, Harvard, Vancouver, ISO, and other styles

6

Root, Robert W., and Christopher R. Koster. "Experimental Evaluation of a Mnemonic Command Syntax for Controlling Advanced Telecommunications Services." Proceedings of the Human Factors Society Annual Meeting 30, no. 8 (1986): 809–13. http://dx.doi.org/10.1177/154193128603000818.

Full text

Abstract:

We conducted an experimental evaluation of a mnemonic keypad interface for controlling telecommunications services. Users of the new interface remembered more services and commands than users of the standard interface. However, users did not change their patterns of service use as a result of the new interface. We conclude that the impact of interface design on service use depends partly on the characteristics of users and partly on the characteristics of services.

APA, Harvard, Vancouver, ISO, and other styles

7

AM, Abdul Muizz. "The Controlling Role of Da'wah Management in Teaching Activities at the Asshiddiqiyah Islamic School 6 Serpong." Tadbir: Jurnal Manajemen Dakwah FDIK IAIN Padangsidimpuan 4, no. 2 (2023): 223–36. http://dx.doi.org/10.24952/tadbir.v4i2.5449.

Full text

Abstract:

Service management is process management, namely the management that regulatesand controls service processes, so that the mechanism of service activities can run in anorderly, smooth, precise manner target and satisfy the party to be served. servicemanagement theory is very appropriate to be used in research which aims to know andunderstand how services at Islamic boarding school as-shiddiqiyah 6 serpong Collectingdata in this study using the methodobservations, interviews, and documentation, withdeductive analysis, sampling technique using porposive sampling. Data The primarysources in this s

APA, Harvard, Vancouver, ISO, and other styles

8

Reichmann, Thomas. "Service-Controlling: Eine aktive Vertriebsunterstützung?" Controlling 12, no. 12 (2000): 575–76. http://dx.doi.org/10.15358/0935-0381-2000-12-575.

Full text

APA, Harvard, Vancouver, ISO, and other styles

9

Hutabarat, Daniel Patricko, Robby Saleh, Lukas Sebastian, Jonathan Jonathan, and Senanayake Mudiyanselage Namal Arosha. "Smart system for controlling and monitoring electronic facilities in budget hotel rooms." Indonesian Journal of Electrical Engineering and Computer Science 30, no. 2 (2023): 770. http://dx.doi.org/10.11591/ijeecs.v30.i2.pp770-777.

Full text

Abstract:

The fundamental attribute of a budget hotel is the provision of essential services at a low cost due to reduced services and facilities. Several services at budget hotels that affect customer choice are related to limitation of accommodation and entertainment services which include the use of television, air conditioning, and other electrical devices. The purpose of this research is to develop a smart system that is used to control and monitor electronic facilities in budget hotel rooms. This system provides budget hotels with the ability to select the electronic facilities that guests want to

APA, Harvard, Vancouver, ISO, and other styles

10

Daniel, Patricko Hutabarat, Saleh Robby, Sebastian Lukas, Jonathan, and Mudiyanselage Namal Arosha Senanayake. "Smart system for controlling and monitoring electronic facilities in budget hotel rooms." Smart system for controlling and monitoring electronic facilities in budget hotel rooms 30, no. 2 (2023): 770–77. https://doi.org/10.11591/ijeecs.v30.i2.pp770-777.

Full text

Abstract:

The fundamental attribute of a budget hotel is the provision of essential services at a low cost due to reduced services and facilities. Several services at budget hotels that affect customer choice are related to limitation of accommodation and entertainment services which include the use of television, air conditioning, and other electrical devices. The purpose of this research is to develop a smart system that is used to control and monitor electronic facilities in budget hotel rooms. This system provides budget hotels with the ability to select the electronic facilities that guests want to

APA, Harvard, Vancouver, ISO, and other styles

11

van Iwaarden, Jos, and Wendy van der Valk. "Controlling outsourced service delivery: managing service quality in business service triads." Total Quality Management & Business Excellence 24, no. 9-10 (2013): 1046–61. http://dx.doi.org/10.1080/14783363.2013.776766.

Full text

APA, Harvard, Vancouver, ISO, and other styles

12

Febrianti, Maria Shusanti, Marzuki Marzuki, Dian Resha Agustina, and Aldi Prasetyo. "Design And Development Of A Backend System For Monitoring And Controlling Smart Agriculture." Brilliance: Research of Artificial Intelligence 4, no. 2 (2024): 973–80. https://doi.org/10.47709/brilliance.v4i2.5462.

Full text

Abstract:

This study aims to build a system to manage temperature, pH, nutrient, and water availability sensor data for plants in smart agriculture. This is done so that the data sent by the sensor can be managed and stored properly. So that the data can be used for monitoring and controlling later. This study uses a waterfall model. Waterfall is often used to build a software system. The system that has been built needs to be tested. Based on the coding results, the system has two services. The first service handles user data, tools, plants, tool sets, and planting settings. The second service will hol

APA, Harvard, Vancouver, ISO, and other styles

13

Nait-Sidi-Moh, Ahmed, Mohamed Bakhouya, Wafaa Ait-Cheik-Bihi, and Jaafar Gaber. "Modeling and Performance Evaluation of a Contract-based Electronic Signature Process." JUCS - Journal of Universal Computer Science 18, no. (5) (2012): 676–703. https://doi.org/10.3217/jucs-018-05-0676.

Full text

Abstract:

Distributed systems become ubiquitous by allowing users access to a wide range of services at any time, anywhere, and from a variety of devices. In these open environments where there are many opportunities for both fraudulent services and misbehaving clients, service discovery systems are subject to security challenges. Controlling services' access is one of the fundamental issues that must be faced in the context of service discovery in distributed and open environments. Therefore, secure accesses and utilization of available services must be ensured for users. In our previous work, a contra

APA, Harvard, Vancouver, ISO, and other styles

14

Becker, Wolfgang, Patrick Ulrich, and Harald Eggeling. "Wertschöpfungsorientiertes Controlling von Shared Service Centern." Controlling 25, no. 7 (2013): 352–59. http://dx.doi.org/10.15358/0935-0381_2013_7_352.

Full text

APA, Harvard, Vancouver, ISO, and other styles

15

Pelster, Clemens, and Christian Herold. "IFRS 15 im Service- Controlling nutzen." Controlling & Management Review 61, no. 4 (2017): 42–49. http://dx.doi.org/10.1007/s12176-017-0032-4.

Full text

APA, Harvard, Vancouver, ISO, and other styles

16

Richter, A., and M. Steven. "Controlling-Aspekte industrieller Produkt-Service Systeme *." wt Werkstattstechnik online 99, no. 7-8 (2009): 558–63. http://dx.doi.org/10.37544/1436-4980-2009-7-8-558.

Full text

APA, Harvard, Vancouver, ISO, and other styles

17

Shao, Jin, Qianxiang Wang, and Hong Mei. "Model Based Monitoring and Controlling for Platform-as-a-Service (PaaS)." International Journal of Cloud Applications and Computing 2, no. 1 (2012): 1–15. http://dx.doi.org/10.4018/ijcac.2012010101.

Full text

Abstract:

Platform as a Service (PaaS) is a typical cloud service paradigm that allows PaaS consumers to deploy and manage applications (usually services to SaaS consumers). To ensure the quality of services to both PaaS consumers and SaaS consumers, PaaS must be equipped with enough monitoring and controlling ability to make runtime adjustment actions. Although most of the components in PaaS have provided their own management interface, it is hard to perform adjustment actions based on raw runtime data collected from these low level management interfaces due to the diversity and dynamics of components

APA, Harvard, Vancouver, ISO, and other styles

18

КЕМАЙКИН, Н. К., and А. Н. ЛЫТКИН. "INSTITUTIONS AND PERFORMERS OF STRATEGIC CONTROLLING." Экономика и предпринимательство, no. 10(159) (December 4, 2023): 994–98. http://dx.doi.org/10.34925/eip.2023.159.10.202.

Full text

Abstract:

В работе исследованы такие элементы системы стратегического контроллинга сферы жилищно-коммунального хозяйства как институты и исполнители. Для этого были выделены и обобщены возможные формы организации службы контроллинга. Для выявления особенностей рынка труда специалистов контроллинга был проведен анализ существующих вакансий. Выделены и обоснованы необходимые ключевые компетенции и навыки стратегического контроллера. Работа имеет значения для развития теоретических основ стратегического контроллинга. The paper explores such elements of the concept of strategic controlling in the sphere of

APA, Harvard, Vancouver, ISO, and other styles

19

Van Helden, G. J., and Mark Huijben. "Controlling overhead in public sector organizations." International Journal of Public Sector Management 27, no. 6 (2014): 475–85. http://dx.doi.org/10.1108/ijpsm-07-2013-0102.

Full text

Abstract:

Purpose – The purpose of this paper is to explore various mechanisms for controlling overhead, as informed by a framework based on transaction-cost-economics (TCE). Design/methodology/approach – Development of framework for controlling overhead and field study about Dutch public sector organizations for exploring and enriching this framework. Findings – Central steering with a provider-user interface was often seen as the most desirable control mechanism. Although central steering without such interface was used in about half of the overhead functions, their users argued that the priorities of

APA, Harvard, Vancouver, ISO, and other styles

20

Irmania, Nadya, and Achsania Hendratmi. "Implementasi Pengelolaan Lembaga Amil Zakat Pada Yayasan Yatim Mandiri Surabaya." Jurnal Ekonomi Syariah Teori dan Terapan 2, no. 5 (2015): 426. http://dx.doi.org/10.20473/vol2iss20155pp426-440.

Full text

Abstract:

This purpose of this research is to know the implementation of amil zakah institution controlling management in amil zakah institution Surabaya using planning, organizing, actuating and controlling management and a leads to orphans.This research used qualitative approach with case study method. The subject of this research would be the informants that give informations needed. The Informants were determined by purposive sampling technique purposive sampling is a technique to determine the samples intentionally and also depend on current consideration. The result of this research showed that th

APA, Harvard, Vancouver, ISO, and other styles

21

Januszewski, Arkadiusz. "OPERATIONAL CONTROLLING TOOLS IN A CONSULTING AND TRAINING SERVICES ENTERPRISE." Prace Naukowe Uniwersytetu Ekonomicznego we Wrocławiu, no. 471 (2017): 176–86. http://dx.doi.org/10.15611/pn.2017.471.16.

Full text

APA, Harvard, Vancouver, ISO, and other styles

22

Konde, Samruddhi. "API Gateway-Based Microservices In Java." International Journal of Advance and Applied Research S6, no. 23 (2025): 305–10. https://doi.org/10.5281/zenodo.15227249.

Full text

Abstract:

<em>API Gateway-based micro services are an important design pattern in modern applications. They provide a single entry point for all client requests, simplifying how clients interact with multiple micro services. The API Gateway handles various tasks such as routing requests to the correct service, managing security, limiting the number of requests, and balancing the load across services. By using an API Gateway, developers can make their system more secure, scalable, and easier to maintain. In Java, tools like Spring Cloud Gateway, Zulu, and Kong help build API Gateway-based micro services.

APA, Harvard, Vancouver, ISO, and other styles

23

Nurlaela, Siti, and Andrew William. "TransJakarta Service Evaluation in Controlling COVID-19 Transmission Using Twitter Sentiment Analysis." Journal of Regional and City Planning 34, no. 2 (2023): 156–74. http://dx.doi.org/10.5614/jpwk.2023.34.2.2.

Full text

Abstract:

This study attempted to understand passenger perception of using public transport by utilizing Twitter data about the services of the TransJakarta Busway. Tweets were the main data source to capture users’ responses toward these services. Users’ perceptions were analyzed by sentiment analysis using a naïve Bayes algorithm. Furthermore, content analysis was used to inform improvements in service maintenance. The findings showed that the pandemic had a major impact on TransJakarta services, from a decrease in users, route closures, and fleet reductions to changes in user behavior. Most Tweets we

APA, Harvard, Vancouver, ISO, and other styles

24

Park, Hong-jo, Jeong-un Choi, and Joonhei Cheung. "Does Non-Audit Service Compromise Audit Quality?" Journal of Applied Business Research (JABR) 33, no. 2 (2017): 309–20. http://dx.doi.org/10.19030/jabr.v33i2.9903.

Full text

Abstract:

This paper investigates the relationships between non-audit services, audit fee, audit hours and accounting quality. Previous studies have not provided consistent results for how simultaneous provision of audit and non-audit services by an independent auditor to a client company affects the audit quality. In addition, further studies have identified endogeneity in research method as the primary reason. Therefore, this study analyzed audit quality comprehensively using empirical analysis on data specific to Korea. This study employs research methods contrasting with existing studies in order to

APA, Harvard, Vancouver, ISO, and other styles

25

Droese, Bastian, and Andreas Hoffjan. "Controlling-Services in Benchmarking-Projekten." Controlling & Management Review 65, no. 4 (2021): 50–55. http://dx.doi.org/10.1007/s12176-021-0389-2.

Full text

APA, Harvard, Vancouver, ISO, and other styles

26

Weiser, Christoph, Lukas Balser, and Mark Wappler. "Controlling von Shared Services Centern." Controlling & Management 53, no. 3 (2009): 187–92. http://dx.doi.org/10.1007/s12176-009-0058-3.

Full text

APA, Harvard, Vancouver, ISO, and other styles

27

Vijesh, P.V et al. "Accelerating Library Performance through Information Audit-An Overview." Journal of Advances in Library and Information Science 13, no. 1 (2024): 27–35. https://doi.org/10.5281/zenodo.10654338.

Full text

Abstract:

<em>Organizations face challenges in managing, controlling, protecting, and regulating information. Library professionals must guide users towards authentic sources and regulate services through governance and audit. Information audit is crucial in libraries, examining resources, flow, and management. It identifies essential tools and processes for successful audits. Audit reflects strengths and weaknesses in controlling information, improving service reliability and compliance..</em>

APA, Harvard, Vancouver, ISO, and other styles

28

Palusci, Vincent J., and Steven J. Ondersma. "Services and Recurrence After Psychological Maltreatment Confirmed by Child Protective Services." Child Maltreatment 17, no. 2 (2012): 153–63. http://dx.doi.org/10.1177/1077559511433817.

Full text

Abstract:

Recurrence rates of psychological maltreatment (PM) and the services that may reduce those rates have not been systematically evaluated. The National Child Abuse and Neglect Data System was used for 2003–2007 to study a cohort of children in 18 states with PM reports first confirmed by child protective services (CPS) during 2003. PM recurrence rates after counseling and other referrals were assessed while controlling for factors associated with service referral and other maltreatment. A total of 11,646 children had a first CPS-confirmed report with PM, and 9.2% of them had a second-confirmed P

APA, Harvard, Vancouver, ISO, and other styles

29

Mukhina, I. I., and I. V. Smirnova. "CONTROLLING AS AN INCENTIVE TO THE EFFECTIVENESS OF BUSINESS PROCESSES." World of Transport and Transportation 15, no. 6 (2017): 104–18. http://dx.doi.org/10.30932/1992-3252-2017-15-6-9.

Full text

Abstract:

[For the English abstract and full text of the article please see the attached PDF-File (English version follows Russian version)].ABSTRACT The problems that arise at the present time should be solved in a comprehensive manner, applying a logistical approach, the use of which allows to treat all enterprises as separate systems. The application of the logistic approach presupposes a clearer description of the main business process, displaying the trajectory of material and information flows at the top level, as well as existing feedbacks. Optimization of processes occurs due to the elimination

APA, Harvard, Vancouver, ISO, and other styles

30

Prévost, André, Andrée Fafard, and Marc-André Nadeau. "La mesure de la satisfaction des usagers dans le domaine de la santé et des services sociaux: l’expérience de la régie régionale chaudière-appalaches." Canadian Journal of Program Evaluation 13, no. 1 (1998): 1–23. http://dx.doi.org/10.3138/cjpe.013.001.

Full text

Abstract:

Abstract: The decision-making process adopted by the Chaudière-Appalaches regional authority and public health and social service institutions is characterized by the use of democratic procedures. Traditionally, the decision-making process in this sector relies on reviews by administrators and service providers. In addition, the information systems designed to aid decision-making are, in the great majority of cases, oriented toward controlling the cost, volume, and kind of services delivered. The experience of the regional authority, measuring user satisfaction in six types of institutions, al

APA, Harvard, Vancouver, ISO, and other styles

31

Smith, C. "Improving service while controlling costs (software management)." IEEE Software 8, no. 2 (1991): 95–96. http://dx.doi.org/10.1109/52.73755.

Full text

APA, Harvard, Vancouver, ISO, and other styles

32

Govindavaram, Madhusri, and Venkata Guru Rao Dr.Chakunta. "CONTROLLING IP FALSIFYING USING REALISTIC SIMULATION." International Journal of Network Security & Its Applications (IJNSA) 5, no. 4 (2013): 105–13. https://doi.org/10.5281/zenodo.4592684.

Full text

Abstract:

The study of Internet-scale events such as worm proliferation, distributed denial-of-service attacks (DDoS), flash crowds, routing volatilities, and DNS attacks depend on the formation of all the networks that generate or forward valid and malevolent traffic,The Distributed Denial of Services (DDoS) attack is a serious threat to the valid use of the Internet. Forestalling mechanisms are disappointed by the ability of attackers to steal, or spoof, the source addresses in IP packets. IP falsifying is still widespread in network scanning and investigates, as well as denial of service floods.IDPFs

APA, Harvard, Vancouver, ISO, and other styles

33

Brucal, Sandra, Cris Corpuz, Indra Abeysekera, and Raul David. "Role of Service Quality, Price, and Firm Image on Customer Satisfaction in Philippine Accounting Firms." Journal of Risk and Financial Management 15, no. 2 (2022): 75. http://dx.doi.org/10.3390/jrfm15020075.

Full text

Abstract:

This study examines the service quality of accounting firms in Pampanga, Philippines, and their customers’ satisfaction. Using the SERVQUAL model, the study explores the effect of service quality, price, and firm image on client satisfaction of accounting firms. The study conducted a field survey questionnaire using convenience sampling and collected 59 client-firm responses. The findings suggest that accounting firm clients are satisfied with the services they receive from their respective providers. Regression analysis indicates that service quality significantly affects only customer satisf

APA, Harvard, Vancouver, ISO, and other styles

34

Dietz, Tracy L., Robert John, and Lonnie C. Roy. "Exploring Intra-Ethnic Diversity among Four Groups of Hispanic Elderly: Patterns and Levels of Service Utilization." International Journal of Aging and Human Development 46, no. 3 (1998): 247–66. http://dx.doi.org/10.2190/5trd-eu8f-a4xf-mlxg.

Full text

Abstract:

This study investigates service use by a sample of 2,135 Hispanic elderly in order to address the issue of the homogeneity or heterogeneity within the older Hispanic population as revealed by the use of formal services. Factor analysis revealed a high degree of homogeneity in the patterns of formal service use among the four Hispanic groups in this study that follows three latent, but distinct, patterns of behavior: the use of federal entitlement programs, in-home services, and senior center services. Although the patterns of service use reflect substantial homogeneity among the Hispanics in t

APA, Harvard, Vancouver, ISO, and other styles

35

Kavitha, V., Dr P. Shanmugapriya, A. S. Aisshwaryapriya, and M. Harini. "Service based collaborative framework for smart gardening." International Journal of Engineering & Technology 7, no. 3.3 (2018): 588. http://dx.doi.org/10.14419/ijet.v7i2.33.14841.

Full text

Abstract:

Service oriented architecture (SOA) is being an evolving technology, which allows various applications to talk with each other and share data and services through a provider, mediator and service requestor with a service description. This paper recommends a way for the development of “smart gardening” using web services in combination with internet of things (IoT). This approach helps to develop, deploy, integrate and manage various services through a collaborative framework for the effective maintenance of plant growth. The usage of IoT will help people to use the sophisticated techniques to

APA, Harvard, Vancouver, ISO, and other styles

36

North, Carol S., David E. Pollio, Brian Perron, Karin M. Eyrich, and Edward L. Spitznagel. "The Role of Organizational Characteristics in Determining Patterns of Utilization of Services for Substance Abuse, Mental Health, and Shelter by Homeless People." Journal of Drug Issues 35, no. 3 (2005): 575–91. http://dx.doi.org/10.1177/002204260503500309.

Full text

Abstract:

This study aims to advance understanding of service provision to the homeless population through investigation of the effects of organizational characteristics. A longitudinal study of homelessness obtained structured psychiatric interview data from 400 participants and these individuals' service use and organizational data from 23 organizations over the next 12 months. Substance abuse service use was associated with organizational funding diversity, professionalism, and focus of services on substance abuse service provision. Other mental health service use was associated with small organizati

APA, Harvard, Vancouver, ISO, and other styles

37

Nasrullah, Yufi Mohammad, Tb. Abin Syamsudin, Sofyan Sauri, and Waska Warta. "Management of Academic Services in Building Student Satisfaction in Private Islamic Religious College: A Descriptive Qualitative Analysis Study at STAI Al Musaddadiyah, STAI Darul Arqam, And Stai Persis in Garut Regency." Journal of Sosial Science 3, no. 1 (2022): 206–11. http://dx.doi.org/10.46799/jss.v3i1.294.

Full text

Abstract:

This research is motivated by student dissatisfaction with academic services, who are often dissatisfied with the academic services provided, such as facilities and staff performance that are not in line with the expectations of students as customers. This study aims to provide an overview of academic service management in building student satisfaction which includes: (1) Planning; (2) Implementation; (3) Evaluation; (4) Results and achievements; (5) Supporting factors; (6) Inhibiting factors; (7) Hope; (8) Solution. This research method used a descriptive method with a qualitative approach an

APA, Harvard, Vancouver, ISO, and other styles

38

Sujarwadi, Mokh, Mukhammad Toha, and Ida Zuhroidah. "-Efficacy of Stop Integrated Services in Controlling Tuberculosis (Tb) Cases in The Pasuruan City Area." Proceedings of the International Conference on Nursing and Health Sciences 4, no. 1 (2023): 101–4. http://dx.doi.org/10.37287/picnhs.v4i1.1689.

Full text

Abstract:

One of the 2020-2024 National Medium-Term Development Plans (RPJMN) of the Ministry of Health is directed at increasing the control of Tuberculosis (TB). Several factors supporting the success of Tuberculosis (TB) treatment are a strong desire to recover. This motivation requires support from all components of health service providers in addition to family support. A friendly and uncomplicated healthcare environment provides comfort for patients. Innovation and modification of the health service model are needed, considering that treatment requires a relatively long time. One-door integrated h

APA, Harvard, Vancouver, ISO, and other styles

39

Wang, Yifang, Yong Jiang, Hui Li, Yu Zhou, and Xinxin Liu. "The Quality of Puhui Early Education Services in Chinese Teachers’ Perspectives: Evidence from a National Validation Study." International Journal of Environmental Research and Public Health 19, no. 17 (2022): 10870. http://dx.doi.org/10.3390/ijerph191710870.

Full text

Abstract:

In this study, we examined the quality of Puhui early education services perceived by Chinese teachers with evidence from a national validation study. Firstly, using a stratified cluster sampling method, the Puhui Early Education Service Quality Scale (PEESQ) was developed and validated with 994 Chinese teachers. Secondly, the psychometric properties indicated that PEESQ is a reliable and valid scale with three dimensions: service adequacy, service balance, and public service welfare. Thirdly, descriptive statistics found that Chinese teachers generally appreciated the quality of Puhui service

APA, Harvard, Vancouver, ISO, and other styles

40

., Sunyianto, Diana Maulida Zakiah, and Kerisman Halawa. "Library Management in Improving Library Services in Institute of Technology Palm Indonesia Palm Oil Indonesia." International Journal of Research and Review 10, no. 11 (2023): 201–10. http://dx.doi.org/10.52403/ijrr.20231123.

Full text

Abstract:

This study was conducted to improve library services at the Indonesian Palm Technology Institute (ITSI) Library by applying the functions of management. This study aims to determine library management in improving library services at the Indonesian Palm Technology Institute (ITSI) Library. This research uses qualitative research methods. The collection method uses observation, interview, and document study methods. The results stated that the success of a college library service is determined by the satisfaction and feasibility of the library users as users and owners of information needs. Opt

APA, Harvard, Vancouver, ISO, and other styles

41

Terziev, Venelin, Vanya Banabakova, and Marin Georgiev. "Standards and customer service: employees behavior towards customers." Journal of Innovations and Sustainability 3, no. 3 (2017): 27–37. http://dx.doi.org/10.51599/is.2017.03.03.27.

Full text

Abstract:

Ensuring effective customer service requires targeted efforts in a number of areas, one of which is to develop service standards for each market segment. The development and implementation of standards requires the organization to accurately determine customer service types, the cost of providing alternative services, and measures for measuring and controlling the services provided. At the core of the developed and implemented standards is the development and establishment of the customer service policy, which should start with a consumer demand analysis. The definition of customer service lev

APA, Harvard, Vancouver, ISO, and other styles

42

Hou, Haiyang, and Chunyu Zhao. "Service-enhancement Investments and Price Competition in a Hotelling Model." Journal of Innovation and Social Science Research 8, no. 8 (2021): 24–26. http://dx.doi.org/10.53469/jissr.2021.08(08).07.

Full text

Abstract:

This paper conducts a study on the competition of service and price under the circumstances of duopoly in the Hotelling linear market, of which the results indicate that the unit variable cost of service level upgrade is large, the service investment undertaken by each firm is insufficient. Besides, we have also taken the situation of government price regulation into consideration, showing that proper price regulation is available to stimulate investment, and the government can apply regulated prices to effectively controlling the level of investment in services.

APA, Harvard, Vancouver, ISO, and other styles

43

Krishnamurthy, Anup, and G. Shainesh. "Snubbing the old to embrace the new: the impact of cross-buying on the usage of existing services." Journal of Services Marketing 31, no. 6 (2017): 662–75. http://dx.doi.org/10.1108/jsm-05-2015-0174.

Full text

Abstract:

Purpose The purpose of this paper is to determine the impact of an additional service on existing consumers’ usage of existing services from the same service provider. Research has often focused on marketers’ efforts to sell new offerings to existing customers. However, does the consumption of these new offerings by existing customers affect their usage of the firm’s existing services? This research examines this question in the context of a subscription service. Design/methodology/approach This study uses matched consumer- and firm-level data from a leading telecom service provider in India.

APA, Harvard, Vancouver, ISO, and other styles

44

Kaiser, Jörg, Sebastian Zug, Michael Schulze, Carlos Cardeira, and Fernando Carreira. "Sentient Objects for Designing and Controlling Service Robots." IFAC Proceedings Volumes 41, no. 2 (2008): 8315–20. http://dx.doi.org/10.3182/20080706-5-kr-1001.01406.

Full text

APA, Harvard, Vancouver, ISO, and other styles

45

Uhl, Volker. "Controlling und Workflow-Management im Internationalen Tracing Service." Verwaltung & Management 22, no. 4 (2016): 208–11. http://dx.doi.org/10.5771/0947-9856-2016-4-208.

Full text

APA, Harvard, Vancouver, ISO, and other styles

46

Franklin, J. Rod. "Controlling the Messy World of Logistics Service Innovation." Controlling & Management 51, S3 (2007): 19–25. http://dx.doi.org/10.1365/s12176-012-0172-5.

Full text

APA, Harvard, Vancouver, ISO, and other styles

47

Rau, Thilo, Stefanie Buck, and Caroline Butschal. "Effizienzsteigerung durch Prozess-Controlling im Shared Service Center." Controlling & Management 56, S3 (2012): 63–68. http://dx.doi.org/10.1365/s12176-012-0645-6.

Full text

APA, Harvard, Vancouver, ISO, and other styles

48

Gerick, Thomas. "IT-Controlling muss Rolle des Service Providers einnehmen." Controlling & Management Review 58, no. 7 (2014): 94–101. http://dx.doi.org/10.1365/s12176-014-0898-3.

Full text

APA, Harvard, Vancouver, ISO, and other styles

49

Masujima, Toshiyuki. "Controlling the size of the Japanese public service." International Review of Administrative Sciences 63, no. 2 (1997): 247–50. http://dx.doi.org/10.1177/002085239706300207.

Full text

APA, Harvard, Vancouver, ISO, and other styles

50

Reichmann, Thomas. ""Vorsicht Kunde"! Ein Thema für das Service-Controlling." Controlling 16, no. 12 (2004): 667–68. http://dx.doi.org/10.15358/0935-0381-2004-12-667.

Full text

APA, Harvard, Vancouver, ISO, and other styles

We offer discounts on all premium plans for authors whose works are included in thematic literature selections. Contact us to get a unique promo code!