Academic literature on the topic 'Corporations – Communication systems'
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Journal articles on the topic "Corporations – Communication systems"
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Saadi, Dominic E., Mark Sutcliffe, Yaneer Bar-Yam, and Alfredo J. Morales. "Functional and Social Team Dynamics in Industrial Settings." Complexity 2020 (March 23, 2020): 1–18. http://dx.doi.org/10.1155/2020/8301575.
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Like other social systems, corporations comprise networks of individuals that share information and create interdependencies among their actions. The properties of these networks are crucial to a corporation’s success. Understanding how individuals self-organize into teams and how this relates to performance is a challenge for managers and management software developers looking for ways to enhance corporate tasks. In this paper, we analyze functional and social communication networks from industrial production plants and relate their properties to performance. We use internal management software data that reveal aspects of functional and social communications among workers. We found that distinct features of functional and social communication networks emerge. The former are asymmetrical, and the latter are segregated by job title, i.e., executives, managers, supervisors, and operators. We show that performance is negatively correlated with the volume of functional communications but positively correlated with the density of the emerging communication networks. Exposing social dynamics in the workplace matters given the increasing digitization and automation of corporate tasks and managerial processes.
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Goodman, Michael B. "Introduction to the special issue: corporate communication – transformation of strategy." Journal of Business Strategy 40, no. 6 (November 18, 2019): 3–8. http://dx.doi.org/10.1108/jbs-07-2019-0149.
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Purpose The contemporary business environment for public companies is much more multinational and multicultural than at any previous time. It is now driven by complex economic, political, technological and demographic forces such as these six: multipolarity eclipses globalization; the internet of things; corporate business model; uncertainty; privacy, big data and alternative data; and shifting demographics. The communication function has been central to this transformation. Design/methodology/approach The corporate communication international (CCI) studies have revealed three periods of transformation, namely, the focus, practices, perceptions, and the strategic aim of corporate communication to establish coherence by managing the messages reflects a top-down mind-set of communicating from the corporation to its stakeholders. The CCI study data indicated that the approaches to communication started changing; the fragmented media landscape of businesses reveals an awakening of a new kind of corporate communication whose aim is not to control and order, but to endure and to accept the “truth” being constantly challenged. Findings Findings from the CCI practices and trends studies validate the field’s strategic role in engagement and amplification of corporate messaging. Forces that have an impact on the practice of corporate communication include continuation of rapid changes, unintended consequences of changing reporting structures, core functions remain unchanged Budget and staff increases reflect economic confidence, Search for talent, Integrity, Core competencies focus on “business acumen” to drive corporate value, Employee engagement to build corporate culture, “Counsel to the CEO” suffers as the role of the communication officer changes. Originality/value Corporate Communication Practices and Trends studies underscore corporate communication as a strategic management function and, increasingly, as a strategic business partner for the enterprise. The integration of marketing and communication in many corporations, changes the corporate communication function. This special issue of the Journal of Business Strategy is focused on the transformation of corporate communication strategy. Six experts share their perspectives.
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Orts Llopis, María Ángeles. "The hidden dimension of the language of corporations in America and Spain: perspectives for inter-legal communications." Revista Alicantina de Estudios Ingleses, no. 19 (November 15, 2006): 285. http://dx.doi.org/10.14198/raei.2006.19.16.
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Starting from Edward T. Hall's assumptions regarding the cultural dimension as the 'hidden dimension' of communication, this study tries to highlight the fact that legal culture vastly influences legal interaction and, hence, varies from system to system. The translation of Company Law from American Legal English into Spanish consists of an exercise in inter-legal communication, as the translator must be aware of the culturally different way s in which the corporate world is contemplated, from the point of view of both the Common Law and the Spanish Continental systems. Through a detailed analysis of the peculiarities of corporate legislation in these different systems that takes into consideration cultural variance, a discussion on the possibility of inter-legal communication is established. In addition, an account of the mercantile terminology belonging to each peculiar legal country is supplied, aimed at explaining how the two different legal systems envision different ways to establish business relationships and identify their constituents linguistically.
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Ventsel, Viktor. "Cybersecurity as an integral part of public administration." Public administration aspects 8, no. 1 SI (July 5, 2020): 22–24. http://dx.doi.org/10.15421/152032.
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The modern era is the era of the information society, which is characterized by the dominance of information and communication technologies in all spheres of human life. The use of technology has become a habitual norm of everyday life of citizens, corporations, the state. At the same time, the use of technology and communication networks carries risks of abuse and malicious action. Therefore, cybersecurity issues are more relevant and important. In this context, the leading role in the use and protection of information and communication systems should belong to the state, which has the organizational and administrative apparatus and power to implement these tasks.
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Yang, Hsin-Ti, and Ghi-Feng Yen. "Consumer responses to corporate cause-related marketing." European Journal of Marketing 52, no. 9/10 (September 10, 2018): 2105–27. http://dx.doi.org/10.1108/ejm-07-2017-0468.
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Purpose This paper aims to adopt the perspectives of cognition and emotions to investigate whether the interdependent self-construal of consumers in a Chinese collectivist culture, along with empathy and moral identity, evokes direct and indirect responses to corporate cause-related marketing (CRM). Design/methodology/approach A total of 901 valid questionnaires were retrieved, and PROCESS macro for SPSS was used to test the multiple mediation and serial mediation hypotheses. The structural equation modeling was also used to confirm the results. Findings The empirical results showed that consumer self-construal exerts a positive influence on consumer responses to corporate CRM through empathy. The results also suggest that CRM events provoke empathetic responses in consumers and trigger their moral identity, which in turn affects their evaluations on CRM corporations and their purchase intentions for CRM goods. Research limitations/implications The present study targeted the relatively affordable CRM events in convenience stores to investigate consumer responses; the results may not be applicable to CRM events in other industries. Besides that, as this study is focused on CRM activity, respondents may have more positive evaluation. Practical implications Corporations are advised to improve their corporate social responsibility (CSR) communication strategies. These should rely on factual, sincere, easy-to-understand and appropriate communication to trigger moral identity in consumers. Because empathy is regarded as the core of human moral and emotional systems, corporations are advised to associate their charitable events with social emotions to strengthen consumer perceptions, enhance moral identity and promote prosocial behaviors. Originality/value This study verified the serial multiple mediating effect of empathy and moral identity in the relationship between consumer self-construal and responses to corporate CRM. Corporations are advised to improve their CSR communication strategies and public expression of moral actions to raise consumer empathy and moral identity, so as to improve consumer responses to CRM.
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Hutt, Roger W. "Middle market companies: reaching stakeholders through strategic communication." Journal of Business Strategy 36, no. 5 (September 21, 2015): 25–33. http://dx.doi.org/10.1108/jbs-06-2014-0066.
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Purpose – The purpose of this paper is to provide a description and overview of the middle market which, by sales volume, lies between the small business and large business sectors and also identifies the implications for corporate communication in that sector. Design/methodology/approach – A review of the literature in corporate communication and related business and management topics formed the basis of the paper. Findings – The middle market was found to be a collection of businesses vastly ranging in size and structure and spanning numerous industries. Regardless of size, firms need to behave as if they were large corporations and well-staffed organizations as they engage and manage stakeholders and implement corporate communication strategic plans. Research limitations/implications – The findings, which could form the basis for a more comprehensive study, were based solely on secondary sources. Practical implications – Suggestions for addressing unique corporate communication issues in the middle market are highlighted. Originality/value – The paper enhances understanding of the middle market which, while economically-successful, is often ignored.
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Lau, Kwok Hung, and Haibo Huang. "A Survey-Based Study on ICT Adoption in the Third-Party Logistics Industry." International Journal of Information Systems and Supply Chain Management 5, no. 4 (October 2012): 65–85. http://dx.doi.org/10.4018/jisscm.2012100104.
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Information and communication technology (ICT) is an important tool to enhance efficiency and responsiveness in modern-day supply chains. Owing to fierce market competition and rapidly changing business environment, organizations are forced to focus on their core competency and outsource their logistics function to third-party logistics (3PL) firms. In order to work hand-in-hand with customers to meet their day-to-day logistics needs, 3PL companies have to make use of ICT for efficient communication with clients and coordination of activities. Through analyzing the survey results of the Annual Third-Party Logistics Studies from 2007 to 2009, this study looks into ICT utilization in the 3PL industry from a global perspective. To supplement the findings, a questionnaire survey was conducted to investigate the current status of ICT adoption by 3PL firms in China. As a global manufacturing base, China has a burgeoning 3PL industry serving a large number of domestic firms as well as multinational corporations, and is considered a representative developing country for investigation in the subject area.
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Williams, Stuart. "Use of STAMP/STPA to Model Organizational Risk and Safety Management at Cruise and Ferry Companies." MATEC Web of Conferences 273 (2019): 02004. http://dx.doi.org/10.1051/matecconf/201927302004.
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Recent well-publicized cruise and ferry ship accidents have been a wake-up call to the shipping industry. These events raise the need for ship owners to use more advanced risk management approaches. Enterprise Risk Management (ERM) has become an integral part of modern corporations, especially in safety critical industries where unsafe operations can lead to catastrophic accidents that result in loss of life, huge financial losses and the potential demise of the corporation. This paper presents the current findings of an on-going research to determine the best implementation of a Risk Management System (RMS) integrated with the Safety Management System (SMS) at cruise and ferry operating companies. The hypothesis is that ship management companies with better enterprise risk management will have better safety records and stronger financial performance. The paper presents the results of the application of Systems-Theoretic Accident Model and Processes (STAMP)/Systems Theoretic Process and Analysis (STPA) to a ferry operator to analyse the organizational performance of their risk and safety management systems. Initial results from the analysis showed gaps in communication paths, lack of tracking of risks and limited involvement of senior management in the risk process. A preliminary approach to deriving key indicators is presented.
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Karaoulanis, Andreas, and Alexandros–Christos Karaoulanis. "Information and Communication Technology in Organizational Operations. Ethical and Operational Implications." Business Ethics and Leadership 4, no. 4 (2020): 6–13. http://dx.doi.org/10.21272/bel.4(4).6-13.2020.
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Authors: Andreas Karaoulanis, PhD, MBA, MScENG, MSc, BEng, Business consultant, Thessaloniki, Greece; Honorary Professor of Business Management for PhD candidates at IMSR center, India Alexandros–Christos Karaoulanis, High School student, Thessaloniki, Greece Pages: 6-13 Language: English DOI: https://doi.org/10.21272/bel.4(4).6-13.2020 Download: Views: Downloads: 47 13 Abstract In this paper, we discuss Information and Communication technology in terms of knowledge dissemination, not only inside the organization but also how it interacts with the surroundings via such systems. The open systems theory and the stakeholder theory as integral parts of the organization’s operations are briefly examined as their importance is a factor that needs to be taken under consideration in terms of applying Information and Communication Technology. Leadership and how it is exercised throughout the implementation and operation of such systems is another paragon that is discussed, while ethical considerations might arise from the misuse of them. Finally, another significant paragon for the organizational sustainability, the value creation for both the customers and the organization is discussed under the prism of the Information and Communication Systems used in the company in question. The implications of this paper are important as it can be seen as the springboard towards bigger research on the topic of Information and Communication Systems and their societal and organizational implication. Another part that needs to be examined is the leadership approach of the whole process as there are ethical considerations that increase day by day, especially in large corporations. These considerations need to be addressed clearly and in-depth and need to abide by the stakeholder theory to create better societies in the future. Keywords: ICT, Leadership, Knowledge, Operations, Open Systems Theory, Stakeholder Theory, Ethics, Society.
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Isern, Germinal, and Giuseppe Sena. "Technical, Organizational and Cross-cultural issues associated with the deployment of Customer Relationship Management (CRM) in Transnational and Global Multicultural Organizations." Journal of Intercultural Management 6, no. 3 (September 1, 2015): 187–96. http://dx.doi.org/10.2478/joim-2014-0029.
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Abstract In the past few years the way in which, organizations, companies and corporations structure themselves has given a 180 degrees turnaround, switching from a structure based in products to a structure based in customers. The first big change was the introduction and use of Enterprise Resource Planning Systems (ERP) like SAP and Oracle. Those ERP systems changed the way in which the information was managed in large corporations including now a central database and visualizing the structures and functions of the corporation by business processes and not by business areas. Also lately with the advent of the WEB 2.0, the boom of the social media and the big data analytics areas, business, marketing and the relation with the customer has totally changed. One of the most important drivers for this turnaround is the adoption of Customer Relationship Management (CRM). CRM is supporting software designed to improve the relation with the current customers (loyalty) using modern social media and massive marketing technologies. This paper introduces the organizational issues of cross-cultural communication associated with the integration between marketing, customer service, and complaint management with information technology. In highly competitive environments a lot of organizations intent to construct a relationship with their current customers, since the cost involved in capturing new ones is a lot higher than the cost of retaining the current ones. The most crucial factor is the understanding of the clients and their values, norms, traditions, language, religions, perceptions, thoughts in few words their culture. So this cultural dimension analysis is essential and the development of a formal taxonomy or cultural concern framework a need. This paper will deal with the dimension concerns from the technical, cultural and organizational point of view needed to build this framework in order to avoid the terrible consequences of a wrong interaction with the customers due to cultural issues.
Dissertations / Theses on the topic "Corporations – Communication systems"
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Carvalho, Jean-Paul. "Investor communications around adverse earnings shocks." University of Western Australia. School of Economics and Commerce, 2005. http://theses.library.uwa.edu.au/adt-WU2005.0123.
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[Truncated abstract] A spate of sudden, high-profile corporate collapses has raised serious concerns over the degree to which managers are open and honest about poor financial performance. Corporate failures such as Enron, WorldCom and Tyco in the United States and One.tel and HIH in Australia have advanced the view that internal governance mechanisms and private managerial incentives systematically fail to ensure timely and reliable disclosure of bad news (e.g. Jensen, 2004). This thesis appraises the conventional view by investigating managers’ communications with the capital market during a period of sudden, poor financial performance. We study 74 firms that are listed on the Australian Stock Exchange [ASX], which experience an adverse earnings shock between 1994 and 1999. An adverse earnings shock is defined as a year of positive, increasing net income, followed by two contiguous years of negative or declining net income. The Australian setting for this study provides access to a richer database of investor communications than previously utilised in the literature, including management discussion and analysis, strategy disclosures, earnings and revenue forecasts, earnings preannouncements, business segment forecasts, dividend changes and share repurchases. Exploiting this extensive data set, we find that managers actually step up their investor communications activities around an adverse earnings shock. In the low litigation Australian setting, we are able to rule out litigation-avoidance incentives as a major explanatory factor. We investigate whether the increase in the volume of investor communications is aimed at mitigating information asymmetry, signalling a turnaround in financial performance or simply due to management “hype”
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Agurto, Hoyos Oscar Pedro. "Comutador de dados digitais para tdm deterministico e1, visando uma implementação em microeletrônica." reponame:Biblioteca Digital de Teses e Dissertações da UFRGS, 1996. http://hdl.handle.net/10183/26382.
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Este trabalho consiste na especificação e desenvolvimento da arquitetura de um Comutador Digital para TDM Determinístico E1, visando sua posterior implementação em microeletrônica. Inicialmente são apresentados os conceitos gerais sobre os Sistemas de Comutação, bem como das principais modalidades de comutação, seguidos de um estudo aprofundado da Comutação de Circuitos e suas técnicas mais utilizadas, devido a sua Intima relação com a multiplexação TDM e a hierarquia E1. Do mesmo modo, são descritas as características das Redes Corporativas E1 e dos multiplexadores E1, junto com as funções principais do Comutador dentro do ambiente de uma rede ponto-a-ponto. Com base no estudo prévio, e proposta a arquitetura de um Comutador Digital baseado em técnicas TSI capaz de fornecer funções de comutação local e remota entre os dispositivos conectados aos multiplexadores El, que formam os nos de uma Rede Corporativa com controle centralizado. 0 projeto logico e a simulação do Comutador Digital foram realizados dentro do framework SOLO/Cadence, usando a biblioteca de Standard Cells da tecnologia CMOS de 1.2µ. O simulador lógica SILOS, disponível no SOLO/Cadence, foi utilizado para validar a arquitetura proposta. Detalhes de implementação e resultados de simulação são apresentados. O módulo de controle do Comutador Digital e apenas especificado.This work consists in the specification and development of a Digital Circuit Switch architecture for E1l Deterministic TDM, looking toward a future microelectronics implementation. First, general concepts about Switching Systems and its basic elements, as well as the main kinds of switching are presented. Also, a meticulous study about Circuit Switching and its more used techniques is realized, because of the intrinsec relation with TDM and E1 hierarchy. In the same way, the characteristics of E1 Corporate Networks and E1 multiplexers are described, along with the main functions of the Digital Switch into an end-to-end network. Taking into account the previous study, the architecture of a Digital Switch based on TSI techniques, is proposed. This architecture is able to perform local and remote switching between the devices connected to E1 multiplexers, which form the network nodes of an end-to-end Corporate Network. The logic design and the circuit simulation of the Digital Switch were performed within SOLO/Cadence Standard Cells desing framework, using CMOS 1.2µ technology. The logic simulator SILOS was used to validate the proposed architecture. Implementation details and simulation results are presented. The Control module of the Digital Switch is only specified.
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Kaiser, Gustavo Weymar. "Funções de multiplexação E1." reponame:Biblioteca Digital de Teses e Dissertações da UFRGS, 1995. http://hdl.handle.net/10183/25523.
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Este trabalho tem como objetivo a especificação de um conjunto de módulos de circuito, capazes de executar as funções de multiplexação relativas Hierarquia Digital E1, do ITU-T. A fim de alcançar o objetivo proposto, são realizadas consultas as normas nacionais (Praticas Telebrás) e internacionais (ITU-T) e estudos bibliográficos acerca do projeto e implementação dos circuitos executores das funções de multiplexação E1. Após a fase inicial de especificação e projeto dos módulos de circuito, os mesmos foram submetidos a intensa rotina de simulações, a fim de validar as arquiteturas propostas. Os módulos de circuito projetados são apresentados e descritos. Os resultados das simulações desenvolvidas são mostrados e comentados. Os módulos poderão ser empregados na produção de um chip-set de circuitos integrados para implementação de equipamentos multiplexadores E1.The aim of this work is the specification of a set of circuit modules, capable to perform the multiplexing functions related to the ITU-T's E1 Digital Hierarchy. In order to reach the proposed objective, the national (Telebris Practices) and international (ITU-7) standards are consulted, as well as bibliographical references for the design and implementation of E1 multiplexing functions performing circuits. After the initial step of specification and design of the circuit modules, they are submitted to an intensive simulation routine, in order to validate the proposed architectures. The designed circuit modules are presented and described. The simulation results are shown and discussed. These modules may be used in the production of an integrated circuits chip-set, for implementation of El multiplexing equipments.
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Barlow, Jeffrey L. "Characterizing Dynamic Power and Data Rate Policies for WirelessUSB Networks." Diss., CLICK HERE for online access, 2006. http://contentdm.lib.byu.edu/ETD/image/etd1479.pdf.
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Mogaji, Emmanuel. "Emotional appeals in UK banks' print advertisement." Thesis, University of Bedfordshire, 2016. http://hdl.handle.net/10547/622103.
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The unprecedented turbulence and uncertainty experienced in global economic and financial markets because of the 'credit crunch' has had a damaging impact on consumer confidence. Trust and credibility have been eroded as many customers feel let down by the banks suggesting the need for banks to rebuild constructive dialogue and long-term, meaningful relationships with their customers again. Though financial service, in this case, is considered a utilitarian service, based on the fact that money is needed to support people‘s daily activities, the present state of financial service has suggested the need for banks to appeal to consumers‘ emotions with the aim of improving their reputation. Also, the competition within the industry also could suggest the need to adopt an emotionally appealing advertisement strategy as emotions are known to play an influential role in building robust brand preference. This study builds on the communication theory, meaning transfer theory and consumer involvement theory, to understand the messages the banks are sending out and to elicit consumers‘ emotional reaction. One thousand, two hundred and seventy-four UK bank advertisements in nine national newspapers were content-analysed to identify the emotional appeals presented by the banks. The perception of these appeals and their associated meanings were sought through semi-structured interviews with 33 participants in London and Luton. The results of the analysis indicated that UK Banks are utilising emotional appeal in their advertisements to reach out to the consumers to convince them to upgrade their account, to open an additional account or switch their account. The most predominantly used appeals were relief and relaxation followed by excitement and happiness or satisfaction with the bank, and finally, security and adventure. However, variations were found in different financial products that employed emotional appeals. It was found that high-involvement products such as mortgages and loans used fewer emotional appeals. Both bank groups - high street banks, including the big four (Barclays, HSBC, Lloyds and RBS) and non-high street banks, such as the new entrants, supermarket brands, and online banks were using emotional appeals. However, it is acknowledged that the communication strategies between these banks could be different as the non-high street banks are more likely to repeat and publish the same messages across many newspapers, instead of publishing different emotionally appealing advertisements. Though consumers acknowledged these emotional appeals in the advertisements, they were more concerned about their relationship with the banks as they don‘t rely on advertisements to make a financial decision. Rather, recommendations from families, friends and associates and also branch location are more important when deciding on which bank to choose. The lack of congruency between financial services and emotional appeals in advertisements is also observed as customers are more likely to be persuaded by rational appeals however this study has not completely ruled out emotional appeals in bank advertisements as the use of both types of appeals is recommended. The study provides important theoretical and managerial contributions to understanding how the consumers understand meaning-embedded advertisements produced by the banks. Managers will be able to consider the implications of advertisements in enhancing their brand equity and building relationships with customers in anticipation that, by word of the mouth and established relationship, their bank‘s reputation will be enhanced. Limitations of the study and opportunities for future research are identified.
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Claassen, Theresa E. "Kommunikasiebestuur in die Suid-Afrikaanse besigheidsomgewing : 'n generiese raamwerk." Thesis, 2012. http://hdl.handle.net/10210/5620.
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D.Litt. et Phil.The main objective of this study is to determine the role of the communications manager in the changing South African business environment and the compilation of a contextual sensitive generic framework of the required outputs for communications managers in South African organisations. With this objective in view, a comprehensive theoretical study has been conducted to determine the role of public relations as a organisational sub-system, based on the principles of the systems approach. The main inward and outward public relations functions and xv the role of the communications manager as cosmopolitan on the border between the organisation and the environment has thereafter been discussed. As a result thereof, it became apparent that an integrated approach to communications is central to the effectiveness of public relations in a dynamic business environment. The validity and approaches of existing models of public relations have been evaluated as a basis for the development of an integrated public relations model. The integrated communication approach to public relations suggests that public relations cannot function in isolation of the other sub-systems in the organisation and that the public relations function is directly influenced hereby. With the integrated communication approach as basis, the influence of change and the socioeconomic implications thereof for public relations in South Africa have been determined. The implications of the intended standardisation in terms of the National Qualifications Framework (NQF), the state of professionalisation of the public relations profession in South Africa and the requirements for competence in communication, have been determined by means of an in-depth theoretical inquiry and discussions with enlightened individuals and institutions. As a result, a generic framework for communications management in the South African business environment has been compiled with a view to contribute to the determination of the requirements for public relations in terms of the essential outputs as will be defined by the NQF. In the final section the proposed generic framework has been empirically tested on the basis of personal interviews conducted with communications managers of thirty of the Top 100 organisations in South Africa. After the results have been analysed and the implications discussed, the conclusion was reached that the proposed contextual sensitive generic framework has succeeded in expressing the essential outputs, as defined in the existing business environment. The framework was then interpreted in accordance with the levels of work and the implications for the state of public relations, as well as for research in this area, pointed out. The study illustrates the importance of the role of communications management in the South African business environment and presents a valuable contribution by creating an output model as basis for the suggested standardisation in terms of the NQF.
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Slabbert, Yolandi. "A strategic sequential, integrated, sustainable organisation-stakeholder relationship (SISOSR) model for building stakeholder partnerships : a corporate communication perspective." Thesis, 2012. http://hdl.handle.net/10500/8836.
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A dominant focus on organisational stakeholders is currently evident in both the literature and in practice since it is argued that the success of organisations is predominantly dependent on stakeholders’ perception of the organisation. This stakeholder emphasis is evident in the inclusion of a chapter on governing stakeholder relations in the King III report and the development of various stakeholder standards in South Africa, including corporate social investment, corporate governance, corporate citizenship, corporate sustainability and the triple bottom line. Despite the recognition of the importance and necessity of building and maintaining stakeholder relations in the literature, there is a dearth of research on how to actually build these relationships. The aim of this study was to address this shortcoming by proposing a generic, integrated approach to sustainable organisation-stakeholder relationship (OSR) building with strategic stakeholders whereby strategic stakeholder identification, OSR development and OSR maintenance, which are often studied independently, would be integrated in order to constitute a new unified model. This model will promote a sustainable OSR-building process for organisation-stakeholder partnership (OSP) development.The following three building blocks for such a model were proposed: a strategic communication foundation that promotes the integration of specific corporate communication functions that is practised from a two-way symmetrical communication perspective as the basis for effective OSR building; a theoretical foundation, which is an integration of Freeman’s stakeholder concept (1984) from a normative, relational viewpoint, Ferguson’s relational paradigm for public relations (1984) and Ledingham’s (2003) theory of relationship management, encapsulated by Grunig’s (1984) excellence theory, of which the proposed OSR-building model would be a pragmatic representation; and a conceptualisation of the OSR-building model where the actual phases of the OSR-building process would be proposed to provide step-by-step guidance for OSR building. This model promotes a partnership approach with strategic stakeholders, which is based on the proposition of an OSR development continuum, which implies that an OSR could grow in intensity over time, from a foundational OSR, mutually-beneficial OSR, sustainable OSR, to ultimate organisational-stakeholder partnerships (OSPs).
This model was built from a corporate communication perspective, and subsequently highlighted the contribution of corporate communication in the organisation as an OSR-building function to ensure organisational effectiveness. This study provided an exploratory literature review to constitute a conceptual framework for OSR-building of which the principles of the framework would be further explored and measured in leading listed South African organisations, by means of a quantitative web-based survey and qualitative one-on-one interviews to compose an OSR-building model that provides guidance on the process of OSR building on the basis of insights from theory and practice.Ingevolge die argument dat die sukses van organisasies hoofsaaklik afhanklik is van die persepsies wat belangegroepe oor organisasies het, word ‘n dominante fokus tans op organisatoriese belangegroepe in die literatuur en praktyk geplaas. Die fokus op belangegroepe is sigbaar in die insluiting van ‘n hoofstuk oor die bou van belangegroepverhoudings in die King III verslag asook die ontwikkeling van verskeie belangegroepstandaarde in Suid Afrika, wat korporatiewe sosiale verantwoordelikheid, korporatiewe burgerskap, korporatiewe volhoubaarheid en drievoudige eindresultaat insluit. Ten spyte daarvan dat die belangrikheid en noodsaaklikheid van die bou en behoud van belangegroepverhoudings erken word in die literatuur, is daar ‘n tekort aan navorsing oor hoe om die verhoudings te bou. Die studie poog om dié tekortkoming aan te spreek deur middel van ‘n generiese, geϊntegreerde benadering vir volhoubare organisatoriese-belangegroepvershoudings (OBV) met strategiese belangegroepe voor te stel, waar strategiese belangegroep identifikasie, OBV ontwikkeling en OBV instandhouding, aspekte wat dikwels afsonderlik bestudeer word, geintegreer word in ‘n nuwe, verenigde model. Hierdie model sal ’n volhoubare OBV verbouiingsproses voorstel vir die ontwikkeling van organisatoriese-belangegroepvennootskappe. Drie boustene word vir die model voorgestel naamlik; ‘n strategiese kommunkasie fondasie wat die integrasie van spesifieke korporatiewe kommunikasie funksies vanuit ‘n twee-rigting simmetriese kommunikasie perspektief as basis vir die effektiewe bou van OBV insluit; ‘n teoretiese fondasie wat ‘n integrasie van Freeman (1984) se belangegroepkonsep van ‘n normatiewe, verhoudingsstandpunt, Ferguson (1984) se verhoudingsparadigma vir openbare skakelwerk en Ledingham (2003) se verhoudingsbestuursteorie insluit, omhul deur Grunig (1984) se uitnemendheidsteorie, waarvan die voorgestelde OBV model ‘n praktiese voorstelling sal wees; en ‘n konseptualisering van OBV-verbouing wat die fases van die OBV proses sal stipuleer om stap-vir-stap riglyne vir die bou van OBV voor te stel. ‘n Vennootskapsbenadering met strategiese belangegroepe word voorgestel deur die model, wat gebaseer is op die proposisie van ‘n OBV ontwikkelingskontinuum, wat impliseer dat ‘n OBV oor tyd in intensiteit kan groei van ‘n basiese OBV, wedersydse voordelige OBV, volhoubare OBV tot ‘n uiteindelike organisatoriese-belangegroepvennootskap. Die model is gebou uit ‘n korporatiewe kommunikasiestandpunt, wat gevolglik die bydrae van korporatiewe kommunikasie in die organisasie as ’n OBV-verbouingsfunksie om organisatoriese effektiwiteit te verseker, beklemtoon. Die studie bied ‘n verkennende literatuurstudie om ’n konseptuele raamwerk vir OBV-verbouing daar te stel, waarvan die beginsels van die raamwerk verder verken en gemeet is in gelysde Suid-Afrikaanse organisasies deur middel van ‘n kwantitatiewe web-gebaseerde opname en een-tot-een onderhoude om ’n OBV-verbouingsmodel te ontwikkel wat riglyne vir die proses van OBV-verbouing bied, gebaseer op beide teoretiese en praktiese insigte.
Communication Science
D. Litt. et Phil. (Communication)
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Huang, Shin Wei, and 黃信偉. "A Research on The Relationships Between Performance Awards System Satisfaction and Job Attitude-Case Study of Communication Agents S Corporation." Thesis, 2014. http://ndltd.ncl.edu.tw/handle/7nqway.
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碩士朝陽科技大學
財務金融系
102
The purpose of our research is to compare the S company employees form different levels on Performance Awards System Satisfaction, Organizational Commitment, Turnover Intention and Teamwork. Survey research is employed in this study, and the data collection is obtained from the four business premises. A total of 206 effective samples, we analyzed the data by descriptive statistics and One-way ANOVA. The research result point out that: 1. The high Performance Awards System Satisfaction is based on the employee’s level of understanding in Performance Awards System. 2. When the employees have high Performance Awards System Satisfaction, also have the strong influence on Turnover Intention. 3.When the employees have high Performance Awards System Satisfaction, also have the weak influence on Organizational Commitment. 4. When the employees have high Performance Awards System Satisfaction, also have the strong influence on Teamwork. The result of research to generalize the conclusions, according the result to provide the recommendation for different department managers. Keywords: Performance Awards System Satisfaction, Organizational Commitment, Turnover Intention, Teamwork.
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張勝榮. "The Strategy Analysis of Products of Multimedia and Communication on the Internet Appliance and Portable System - A Case Study of H Corporation." Thesis, 2006. http://ndltd.ncl.edu.tw/handle/52797782657366277065.
Full textBooks on the topic "Corporations – Communication systems"
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Weber, Nathan. Current issues in corporate telecommunications. New York: The Conference Board, 1985.
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A, More E., ed. Managing corporate communication. St. Leonards, NSW, Australia: Allen & Unwin, 1994.
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The alignment factor: Leveraging the power of total stakeholder support. New York, NY: Routledge, 2012.
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Troshina, N. N. Rechevye aspekty korporativnoĭ kulʹtury: Analiticheskiĭ obzor. Moskva: INION RAN, 2009.
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Troshina, N. N. Rechevye aspekty korporativnoĭ kulʹtury: Analiticheskiĭ obzor. Moskva: INION RAN, 2009.
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Conference on Corporate Communication (2002 Wroxton College). Proceedings of the Conference on Corporate Communication, 2002: Communication renewal : Wroxton College, Wroxton, England, June 30-July 3, 2002. Edited by Radford Gary P. 1961-. Madison, NJ: Corporate Communication Institute, 2003.
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Integrating corporate communications: The cost-effective use of message and medium. Westport, Conn: Quorum Books, 1995.
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University), Conference on Corporate Communication (6th 1993 Fairleigh Dickinson. Proceedings: The Sixth Conference on Corporate Communication : approaching 2000, Wednesday May 26 and Thursday, May 27, 1993. [Madison, N.J.]: The University, 1993.
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Consumers, competition, and consolidation in the video and broadband market: Hearing before the Subcommittee on Communications, Technology, and the Internet of the Committee on Commerce, Science, and Transportation, United States Senate, One Hundred Eleventh Congress, second session, March 11, 2010. Washington: U.S. G.P.O., 2011.
Find full textBook chapters on the topic "Corporations – Communication systems"
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Chu, Hsing-Hui, Ta-Jung Lu, and Jong-Wen Wann. "Evaluation of the Acceptance of Audience Response System by Corporations Using the Technology Acceptance Model." In Communications in Computer and Information Science, 281–91. Berlin, Heidelberg: Springer Berlin Heidelberg, 2010. http://dx.doi.org/10.1007/978-3-642-16397-5_26.
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Repke, Tim, and Ralf Krestel. "Extraction and Representation of Financial Entities from Text." In Data Science for Economics and Finance, 241–63. Cham: Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-66891-4_11.
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AbstractIn our modern society, almost all events, processes, and decisions in a corporation are documented by internal written communication, legal filings, or business and financial news. The valuable knowledge in such collections is not directly accessible by computers as they mostly consist of unstructured text. This chapter provides an overview of corpora commonly used in research and highlights related work and state-of-the-art approaches to extract and represent financial entities and relations.The second part of this chapter considers applications based on knowledge graphs of automatically extracted facts. Traditional information retrieval systems typically require the user to have prior knowledge of the data. Suitable visualization techniques can overcome this requirement and enable users to explore large sets of documents. Furthermore, data mining techniques can be used to enrich or filter knowledge graphs. This information can augment source documents and guide exploration processes. Systems for document exploration are tailored to specific tasks, such as investigative work in audits or legal discovery, monitoring compliance, or providing information in a retrieval system to support decisions.
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Sabre, Ru Michael, and J. Edward Ketz. "Corporations as Systems and Open Communication: The Forum Information System." In Corporate Planning and LAN, 15–34. Elsevier, 1993. http://dx.doi.org/10.1016/b978-0-12-613730-9.50007-7.
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Sevin, Efe, and Hazal Sena Karaca. "Corporations as Diplomatic Actors." In Handbook of Research on Impacts of International Business and Political Affairs on the Global Economy, 349–66. IGI Global, 2016. http://dx.doi.org/10.4018/978-1-4666-9806-2.ch019.
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This chapter presents a theoretical look on the available international communication tools that can be used by multinational corporations (MNCs) to engage in diplomatic relations. Specifically, the chapter will provide details about three concepts: lobbying, nation brands, and commercial diplomacy. The research objective is to propose a conceptual framework that (i) explains when and how a specific tool should be used and (ii) demonstrates the inherent connection between the tools. The main assumption in this research is that communication is an essential aspect of conducting international businesses. There are two different categories at the center of these communication attempts. First, MNCs address politicians and other key decision-makers within the local political systems in order to start their businesses. Second, local populations should be persuaded to consume their goods and services. The focus in this chapter is the interplay between the three communication tools that are used to address these two audiences. It is argued that even though there are differences between the needs and expectations of decision-makers and consumers, the communication campaigns used to address one audience affects the other.
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Varey, Richard J. "Informational and Communicational Explanations of Corporations as Interaction Systems." In The Interaction Society, 139–70. IGI Global, 2005. http://dx.doi.org/10.4018/978-1-59140-530-6.ch006.
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Whilst many proponents of “interactive communication” and “social interaction” do not see the concept as problematic, they focus attention on practices. I choose to re-examine both “interaction” and “communication,” and to relate these concepts to the concepts of society and organisation/corporation1. The concept of “interaction” is examined, and social interaction is considered as exchange. The patterning of social interaction in markets, bureaucracies, solidarity groupings, and co-operative collectives, and their respective core values are considered. The “organization” is explained as a complex dynamic interaction system. An alternative sociological analysis of the social is compared with that of the social psychology tradition. Communication is discussed as a mode of interaction, to reveal monologic and dialogic conceptions of communication. Conclusions are raised around the themes of “interactive communication,” IT, and dialogue and appreciation in a society constituted by interaction. Interaction, it is concluded, requires presence, whereas ICT allows absence.
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Batista, Luciano C. "CRM Practices and Resources for the Development of Customer-Focused Multinational Organizations." In Business Information Systems, 204–31. IGI Global, 2010. http://dx.doi.org/10.4018/978-1-61520-969-9.ch015.
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This chapter aims to provide a complete characterization of the different perspectives of Customer Relationship Management (CRM) and its potentialities to support Knowledge Management practices in a multinational context. It describes the strategic and technological dimensions of CRM and how its adoption supports the development of a learning and customer-focused organization, with special emphasis on multinational corporations. CRM strategic approach entails the adoption of customer-focused initiatives and the development of learning relationships with customers. On the other hand, its technological dimension integrates a variety of different information and communication technologies, which makes a powerful system for improving the process of knowledge acquisition. This way, different subsidiaries of a multinational corporation can develop their learning capability so that they can better identify local market demands. As a result, the corporation is able to more accurately create a global knowledge stock about its different markets in different regions of the world.
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Previtali, Pietro. "Evolutional Patterns of Intranet Applications." In Measuring Organizational Information Systems Success, 367–84. IGI Global, 2012. http://dx.doi.org/10.4018/978-1-4666-0170-3.ch018.
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The objective of this chapter is to propose a theoretical examination, strengthened by an empiric survey of intranet evolutional patterns and the neologism that designates a communication system, for access to and searching of business information based on Internet technologies. This chapter analyses intranet applications and functionalities in order to classify them according to a taxonomy that allows us to distinguish between an institutional intranet, a knowledge management intranet, and an operating intranet. The main research hypothesis is the existence of an intranet life cycle, as an evolutional model starting from an institutional intranet that moves to a knowledge management intranet and then to an operating one. This last one is considered as a proxy for successful IS implementation. To substantiate the above-mentioned hypothesis an empirical study was conducted among 110 large Italian corporations, with a response rate of 66% (73 corporations). The method used was a survey conducted during the months of March, April, and May 2010, applying a mix of random sampling (randomly selected interviewees from the directory) and “snowball” sampling (contacting interviewees through leads). The results show how, basically, companies approach intranet implementation processes in an incremental way, which begins with the integration of the basic functionalities as “communication channel,” “service platform,” or “document management.”
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Arndt, Hans-Knud, Mario Christ, and Oliver Gunther. "Environmental Reporting in the Public Interest." In Environmental Information Systems in Industry and Public Administration, 347–54. IGI Global, 2001. http://dx.doi.org/10.4018/978-1-930708-02-0.ch023.
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Organizations of all kinds are increasingly forced to develop an environmental conflict strategy. Otherwise, in the case of environmental conflicts an organization may become subject to the rule "if you don’t manage issues, issues will manage you" (Health and Nelson, 1986). Organizations in this context may be a companies, corporations, firms, enterprises, authorities, or institutions, or part or combination thereof, whether incorporated or not, public or private, that have their own functions and administrations (ISO 14001, 1996). Environmental management is an integral part of an organization’s overall management. With the regard to the implementation of an environmental management system, according to the ISO standard 14001, organizations should establish and maintain procedures for internal and external communications. Environmental reporting is an essential contribution towards the proactive communication of an organization with their stakeholders.
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Nair, Prashant R. "Benefits of Information Technology Implementations for Supply Chain Management." In Enterprise Information Systems, 596–616. IGI Global, 2011. http://dx.doi.org/10.4018/978-1-61692-852-0.ch303.
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The usage of Information Technology (IT) in organizations across the supply chain has become a determinant of competitive advantage for many corporations. This chapter focuses on the usage of IT tools for Supply Chain Management (SCM). It also highlights the contribution of IT in helping restructure the entire distribution set-up to achieve higher service levels, lower inventory, and lower supply chain costs. An overview and tangible benefits of the existing IT tools, which are widely deployed, is provided with focus on existing configuration considerations, available applications, and deployments in India. The role of existing communication technologies in making IT an enabler of SCM, is highlighted by addressing a range of different point and enterprise solutions in a variety of supply chain settings. Critical IT demonstrations and implementations in SCM are discussed. Fundamental changes have occurred in today’s global economy. These changes alter the relationship that we have with our customers, our suppliers, our business partners, and our colleagues. Reflection on the evolving and emerging IT trends like software agents, RFID, web services, virtual supply chains, electronic commerce, and decision support systems, further highlights the importance of IT in the context of increasingly global competition. The rapid adoption of the Internet for communication with all stakeholders, seems to reflect the potential of the new-age communication media. It has also been observed that several progressive Indian companies are extensively using emerging tools like virtual supply chains, web services, RFID, and electronic commerce to shore up their supply chain operations. However, adoption of tools like software agents and decision support systems for supply chain integration by Indian companies, is limited.
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Rozanov, Alexander, Maria Ivanchenko, Alexandra Baranova, Mikhail Smirnov, Olga Belyaeva, Alexander Barannikov, Mikhail Ilichev, et al. "Crisis Management and Communication Strategies: RUSAL’s Case." In Public Sector Crisis Management. IntechOpen, 2020. http://dx.doi.org/10.5772/intechopen.91644.
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No company is immune to crisis situations, an affirmation which, despite its triviality, is undeniably true. However, from the early 2014, such statement may have become even more true to Russian corporations, as the annexation of the Crimean Peninsula gave start to rounds of economic sanctions that are still perpetrated today. Such measures, which were initiated in response to the Kremlin’s political maneuvers, have hit a number of Russian companies, and increased the degree of uncertainty in which they have to operate, as they see economic restriction’s impact not only on the business activity tangible factors—i.e., economic rewards, service, and performance—but also on intangible factors—i.e., image and reputation—as well. Crises are integral parts of all world systems, unfortunately. While they are a theoretically well-understood issue, in practice, crises are perceived as a very painful phenomenon. A crisis can be compared to riding a roller coaster. First, as we gain speed and climb up the tracks we are filled with a sense of joy and delight. These feelings are quickly replaced with anticipation, panic, and fear as the roller coaster plunges into the “abyss.”
Conference papers on the topic "Corporations – Communication systems"
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Xie, An, Xiao Zhang, Xiaoliang Wang, Zhuzhong Qian, and Sanglu Lu. "Ambula: Build Communication Lifeline of Corporations During Emergency." In 2017 IEEE 23rd International Conference on Parallel and Distributed Systems (ICPADS). IEEE, 2017. http://dx.doi.org/10.1109/icpads.2017.00063.
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Valdiviezo-Abad, Cesibel, Rosario Puertas-Hidalgo, and Jhoana Cordova Camacho. "Digital communication of the most sustainable corporations in the world." In 2021 16th Iberian Conference on Information Systems and Technologies (CISTI). IEEE, 2021. http://dx.doi.org/10.23919/cisti52073.2021.9476325.
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Bobek, Samo, Vojko Potocan, Simona Sternad, and Heri Spicka. "Information Systems in Virtual Corporations: Issues for ERP Based E-business Systems." In 2002 Informing Science + IT Education Conference. Informing Science Institute, 2002. http://dx.doi.org/10.28945/2442.
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Virtual corporations can be viewed as a network of creative people, resources and ideas connected by interorganizational information systems and/or by on-line services. Information systems makes virtual corporations more successful, because the communication and collaboration among dispersed business partners are key to making it happen. Virtual corporations can use different information systems on different technological platforms. In the paper we will discuss the possibilities for informational support of the Cupertino between partners within virtual corporations with focus on enterprise resource planning solutions, which became more and more important.
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Arruda, Amilton, Celso Hartkopf, and Rodrigo Balestra. "City branding: strategic planning and communication image in the management of contemporary cities." In Systems & Design: Beyond Processes and Thinking. Valencia: Universitat Politècnica València, 2016. http://dx.doi.org/10.4995/ifdp.2016.3288.
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Over the past decade, one can observe a steady growth in the use of terms such as Place Branding, Nation Branding, Destination Branding and City Branding. Both in academic research and in the practical applications in large cities management and urban spaces, this new paradigm takes shape and, along with it, the need for definitions and concepts, methods and methodologies and the establishment of technical and theoretical standards. This approach was born in the Marketing field, specifically in what was called Place Marketing. In this context the Branding stood out as a development tool solutions to the need for differentiation, generation of solid images and the establishment of symbols and identity signs, in order to leverage economic benefits for countries, cities and regions. In a way, fulfilling, in the first instance, a similar role to the branding of products and services. But it was specifically in Branding corporations that were found the biggest matches to adapt this knowledge to management positions. Ashworth & Kavaratzis (2010) highlight the fact that both present multidisciplinary roots, a multiple number of strategic actors (stakeholders), high degree of intangibility and complexity of social responsibility, the multiplicity of identities and the long-term development needs are strong examples their similarities. The development and management of corporate identities, here expanded to the Branding corporations, it is a prolific field of Design. It great names of the area said their careers and built great legacy. The time of greater proficiency in the area were the 50s and 60s, dominated by modernist thought, and, coincidentally or not, exactly the time that focused efforts to assert the identity of the designer as a professional (STOLARSKI, 2006) . Nationally stand out names like Alexandre Wollner, Ruben Martins, the duo Carlos Cauduro and Ludovico Martino and Aloisio Magalhaes. In contrast, in the literature produced in the marketing field, often the role of design in this context is reduced to merely promotional measures, such as creating logos or advertising campaigns. In other words, defined as a work of low complexity and low social prägnanz. This approach comes at odds with contemporary theories of design, such as MetaDesign, Design Thinking and Design Collaborative, in which are presented motodológicos models of high relevance for the identification, analysis and solution of complex problems involving multiple elements and agents. The proposed article aims to survey the state of the art City Branding / Place Branding focused on publications produced in the disciplinary field of design. The literature review will grant that, before the above presented context, is analyzed as designers and researchers design face the contributions that the field can offer to the practice and theory of Branding places. Finally, Article yearns assess whether the pre-established hypothesis that there are possible and fruitful connections between contemporary theories of design and the City Branding, is being addressed in articles and publications area.DOI: http://dx.doi.org/10.4995/IFDP.2016.3288
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Yang, Zhong, Qingxiao Wang, and Yonggui Wang. "The Role of Subsidiary's Innovativeness in Affecting the Satisfaction with Knowledge Transfer in Multinational Corporations: Evidence from the Electron and Communication Industries in China." In 2006 International Conference on Service Systems and Service Management. IEEE, 2006. http://dx.doi.org/10.1109/icsssm.2006.320608.
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Alves, Anabela C., Franz-Josef Kahlen, Shannon Flumerfelt, and Anna Bella Siriban Manalang. "Comparing Engineering Education Systems Among USA, EU, Philippines and South Africa." In ASME 2013 International Mechanical Engineering Congress and Exposition. American Society of Mechanical Engineers, 2013. http://dx.doi.org/10.1115/imece2013-63254.
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Globalization has permeated our personal and professional lives and careers over the past two decades, to a point where communication, product development, and service delivery now are globally distributed. This means that the globalization of engineering practice is in effect. Large corporations tap into the global market for recruitment of engineers. However, the education of engineers occurs within the context of individual Higher Education Institutions. Engineers are educated with varying pacing and scoping of higher education programming with varying methods and pedagogy of higher education teaching. The expectations for engineering practice normed from the corporate side within the engineering marketplace, therefore, often do not match the widely dispersed educational experiences and outcomes of engineering education delivery. This gap brings challenges for all stakeholders, employers, higher education and the engineering graduate. But particularly, university education systems which traditionally are slow to respond to shifting market trends and demands, are expected to realign and restructure to answer this shortfall. A response to this shortfall has been prepared independently in different regions and countries. This paper discusses the response from Europe, USA, South Africa and Philippines. The European Commission started building a European Higher Education Area (EHEA) with the intention of promoting the mobility and the free movement of students and teachers in European tertiary education. US universities are introducing a design spine and strengthening students’ systems thinking and problem solving competencies. Philippines is trying to be aligned with ABET system from US. South Africa universities are evolving to a solid core undergraduate engineering curriculum with a limited set of electives available to students which include project-based learning. This is intended to address the education-workplace gap as well. This theoretical paper will provide a comparison study of the differences between the Engineering Education in USA, EU, Philippines and South Africa. The authors will compare current trends and initiatives, aimed at improving the readiness and competitiveness of regional engineering graduates in the workplace. Given that several worthwhile initiatives are underway, it is possible that these initiatives will remain as disparate responses to the need for the globalization of engineering education. Lean performance management systems are widely used in engineering practice internationally and represent one possible rallying concept for the globalization of engineering education in order to address the education-workplace gap. Therefore, this paper examines whether the introduction of a Lean Engineering Education philosophy is a worthwhile global curricular innovation for engineering courses.
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WHALEN, DAVID, and GARY CHURAN. "The American Mobile Satellite Corporation space segment." In 14th International Communication Satellite Systems Conference and Exhibit. Reston, Virigina: American Institute of Aeronautics and Astronautics, 1992. http://dx.doi.org/10.2514/6.1992-1854.
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Zhuge, Jianping. "Reward Systems for Implementing Knowledge Sharing in Knowledge - Intensive Corporation." In 2008 ISECS International Colloquium on Computing, Communication, Control, and Management. IEEE, 2008. http://dx.doi.org/10.1109/cccm.2008.225.
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Legkov, K. E., and V. V. Orkin. "Model of the corporation information subsystem functioning." In 2018 Systems of Signals Generating and Processing in the Field of on Board Communications. IEEE, 2018. http://dx.doi.org/10.1109/sosg.2018.8350611.
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Ackroyd, Patrick, Steven Angelo, Boris Nejikovsky, and Jeffrey Stevens. "Remote Ride Quality Monitoring of Acela Train Set Performance." In ASME/IEEE 2002 Joint Rail Conference. ASMEDC, 2002. http://dx.doi.org/10.1115/rtd2002-1650.
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Federal Track Safety Standards require daily measurements of car body and truck accelerations on trains operating at speeds above 125-MPH. In compliance with this requirement, twelve high-speed Acela coaches, operating in the Northeast Corridor between Boston, MA, and Washington DC, have been equipped with remote monitoring systems. The systems provide continuous measurement of car body and truck motions, detect various acceleration events, tag them with GPS time and location information, and deliver the data to Central Processing Stations through wireless communications channels. The Central Processing Stations installed at the National Railroad Passenger Corporation (Amtrak) and ENSCO, Inc., headquarters provide email and pager notifications to designated Amtrak officers and also make the data available to them over secure Intranet and Internet connections. The overall architecture has multiple levels of protection and redundancy in order to ensure high reliability and availability of the service. The systems have been in continuous operation for over a year and provided a multitude of valuable information. Examples of system-reported acceleration events include events caused by track irregularities and train handling. The paper also describes some of the real-life operational scenarios and situations that arise when autonomous remote monitoring systems are used, including wireless communications coverage issues, GPS location pitfalls, and maintenance issues.