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1

Swenson, Jane E. "Health Communication." Dimensions of Critical Care Nursing 4, no. 5 (September 1985): 295. http://dx.doi.org/10.1097/00003465-198509000-00007.

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Mitchell, Aby. "Health Communication: Theoretical and Critical Perspectives." Primary Health Care 27, no. 9 (October 30, 2017): 15. http://dx.doi.org/10.7748/phc.27.9.15.s20.

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Nilstun, Tore. "Paradigms and Critical Communication." Scandinavian Journal of Caring Sciences 9, no. 4 (December 1995): 193–94. http://dx.doi.org/10.1111/j.1471-6712.1995.tb00413.x.

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4

Zoller, Heather M. "Health Activism Targeting Corporations: A Critical Health Communication Perspective." Health Communication 32, no. 2 (May 24, 2016): 219–29. http://dx.doi.org/10.1080/10410236.2015.1118735.

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5

Gündoğdu, Gülhan. "From Dominant Perspective to Critical Perspective in Health Communication: Analysis of Turkish Television Health Programs in terms of Critical Health Communication." ATHENS JOURNAL OF MASS MEDIA AND COMMUNICATIONS 7, no. 3 (March 17, 2021): 205–20. http://dx.doi.org/10.30958/ajmmc.7-3-4.

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Health communication, which has become a discipline since the mid-twentieth century, has become more crucial especially with the complexness of healthcare applications and health information practices. This has led to an increase in the number of researches and academic studies in the field of health communication and, also different approaches emerged regarding this debate. In order to improve the health of the individual and society, the theories used in the field of health communication are generally limited to individual information and behavior change models. Both the health behavior models, and health communication theory/models used are socio-psychological based approaches. Therefore, the methods used are individually focused. As a result, communication is typically understood as health information transfer and perception. After the changing economic-political approach and public broadcasting replaced by private broadcasting in the 1980s, it’s observed that the health communication practices on television started to show an approach towards the consumption of health services and products. This view mentioned above was called ‘dominant health communication’ in the 1990s and a new approach of the field emerged. Critical approach discusses that health is a social phenomenon and that all responsibility cannot be given to the individual. In this case, outside the individual factors such as economy, politics, culture, environment, education gender and even geography are important in the development and outcomes of health. In this study, it will be discussed that the ongoing health communication practices, which is termed dominant health communication, do not provide a solution to the existing health inequality in the society, on the contrary, they provide the reproduction and dissemination of the ideologies of the sovereign powers and a consent for the consumption of health products and services in the society. Therefore, in this study, health programs on mainstream television channels in Turkey will be analyzed in terms of critical health communication. Critical discourse analysis will be used as the main method of the study. Keywords: critical health communication, dominant health communication, critical discourse analysis, Turkish television health programs
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6

Sheldrick, Melissa P. "Critical Communication in Medication Safety." Senior Care Pharmacist 35, no. 1 (January 1, 2020): 2. http://dx.doi.org/10.4140/tcp.n.2020.2.

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7

Iliff, Alison. "Book Review: Health Communication: Theoretical and Critical Perspectives." Perspectives in Public Health 138, no. 4 (June 21, 2018): 227. http://dx.doi.org/10.1177/1757913918756268.

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8

Lupton, Deborah. "Toward the Development of Critical Health Communication Praxis." Health Communication 6, no. 1 (January 1994): 55–67. http://dx.doi.org/10.1207/s15327027hc0601_4.

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9

Hoschek, Miloslav. "Quantum security and 6G critical infrastructure." Serbian Journal of Engineering Management 6, no. 1 (2021): 1–8. http://dx.doi.org/10.5937/sjem2101001h.

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In the mid 2030-s in the field of defense and national security communications the quantum computers and 6G artificial intelligence will have domination. 6G communication is accepted in a variety of mobile data comparts transmitted through spectral technologies. The human body becomes a part of the 6G network architecture. A set of network nodes or wearable devices, embedded sensors or nanodes collect confidential information that is exchanged for multiple purposes, such as health, statistics, and safety. An important part of the 6G new paradigm will be intelligent reflective surfaces, quantum teleportation, quantum encrypted messaging, 6G holography, distributed ledger, 6G layer security threats. The 6G wireless standards will allow real-time time zone high-speed internet communication with 1TB data per second. The radio frequency networks, THZ communications, molecular communications, and quantum communications will dramatically improve data rates.
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Barbara J., Guthrie. "Health Disparities: Why Communication Matters." Journal of Obstetric, Gynecologic & Neonatal Nursing 34, no. 4 (July 2005): 504. http://dx.doi.org/10.1111/j.1552-6909.2005.tb00372.x.

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11

van, Servellen. "Communication Skills for the Health Care Professional." Dimensions of Critical Care Nursing 17, no. 2 (March 1998): 90. http://dx.doi.org/10.1097/00003465-199803000-00005.

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12

Horsley, Katrina. "Communication ? The vital link in best practice organisations." Australian Health Review 19, no. 4 (1996): 83. http://dx.doi.org/10.1071/ah960083.

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The critical issue of communication has been addressed by the Princess AlexandraHospital in Brisbane. The hospital commissioned a communications audit,benchmarked outside the health sector in the service industry, and designed andpiloted communication strategies at an organisational level and in selected clinicalsettings. The communications models developed have emphasised the importance ofplanning, evaluation and flexibility to enable the modification of communicationstrategies to continually improve communication in the organisation. It is envisagedthat regular communication assessments will be conducted with the use of audit toolswhich have been developed to compare results over time.
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13

Zoller, Heather M., and Kimberly N. Kline. "Theoretical Contributions of Interpretive and Critical Research in Health Communication." Annals of the International Communication Association 32, no. 1 (January 2008): 89–135. http://dx.doi.org/10.1080/23808985.2008.11679076.

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14

Dutta-Bergman, Mohan J. "Theory and Practice in Health Communication Campaigns: A Critical Interrogation." Health Communication 18, no. 2 (October 2005): 103–22. http://dx.doi.org/10.1207/s15327027hc1802_1.

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15

Nolin, Christopher E. "Malpractice Claims, Patient Communication, and Critical Paths." Quality Management in Health Care 3, no. 2 (1995): 65–70. http://dx.doi.org/10.1097/00019514-199503020-00009.

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Luppicini, Rocci, and Victoria Aceti. "Exploring the Effect of mHealth Technologies on Communication and Information Sharing in a Pediatric Critical Care Unit." International Journal of Healthcare Information Systems and Informatics 6, no. 3 (July 2011): 1–19. http://dx.doi.org/10.4018/jhisi.2011070101.

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Communication and information sharing is an important aspect of healthcare information technology and mHealth management. A main requirement in the quality of patient care is the ability of all health care participants to communicate. Research illustrates that the complexity of communicating within the health care system hinders the quality of health care service delivery. Health informatics have been touted as a way to improve communication deficiencies, which has led to the exponential growth of health informatics integration. However, research still lags in understanding how health informatics affects patient care, health professional work routines, and the overall health care system. This study investigates the extent to which mHealth technologies influence communication information sharing patterns between interdisciplinary health care providers in the delivery of health care services. This study was conducted at Hamilton Health Sciences and through a sociotechnical approach, focuses on both the end user’s experiences with mHealth in daily work communication scenarios, and the extent to which mHealth use affects interdisciplinary communication. Results indicate that there are several mitigating factors which influence communication patterns using mHealth technologies, including: information sharing, mobility, ergonomic and system design.
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Hughes Driscoll, Colleen A., Jamie A. Schub, Kristi Pollard, and Dina El-Metwally. "A Wireless Text Messaging System Improves Communication for Neonatal Resuscitation." American Journal of Medical Quality 32, no. 3 (May 16, 2016): 307–12. http://dx.doi.org/10.1177/1062860616650939.

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Handoffs for neonatal resuscitation involve communicating critical delivery information (CDI). The authors sought to achieve ≥95% communication of CDI during resuscitation team requests. CDI included name of caller, urgency of request, location of delivery, gestation of fetus, status of amniotic fluid, and indication for presence of the resuscitation team. Three interventions were implemented: verbal scripted handoff, Spök text messaging, and Engage text messaging. Percentages of CDI communications were analyzed using statistical process control. Following implementation of Engage, the communication of all CDI, except for indication, was ≥95%; communication of indication occurred 93% of the time. Control limits for most CDI were narrower with Engage, indicating greater reliability of communication compared to the verbal handoff and Spök. Delayed resuscitation team arrival, a countermeasure, was not higher with text messaging compared to verbal handoff ( P = 1.00). Text messaging improved communication during high-risk deliveries, and it may represent an effective tool for other delivery centers.
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18

Russell, Laura. "Viewing Constructions of Insanity and Mental Health through a Critical Lens." Romanian Journal of Communication and Public Relations 23, no. 1 (April 1, 2021): 59. http://dx.doi.org/10.21018/rjcpr.2021.1.316.

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For as long as the human intellect has been documented, individuals have maintained curiosity towards the emotional, behavioral, and social dimensions of being. It comes as no surprise that our current world continues inquiring about the realm of “mental health”, questioning how it manifests physiologically and gets expressed outwardly. Far from being an objective practice, observing, interpreting, and acting on meanings constructed of mental health remains an intersubjective process involving multiple stakeholders. And, indeed, the stakes are high. Pronouncements of individuals’ mental health, particularly regarding diagnoses, play a significant role in shaping the trajectory of persons’ lives indefinitely. Given the myriad of consequences tied to diagnostic practices, Cristina Hanganu-Bresch and Carol Berkenkotter’s 2019 book, Diagnosing Madness: The Discursive Construction of the Psychiatric Patient, 1850-1920, examines the historical underpinnings of insanity in the making. By viewing insanity through a rhetorical lens, the authors illustrate how patients, doctors, families, legal professionals, and the general public negotiate meanings for and corrective actions towards this construct.
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19

Dubov, Alex. "Ethical persuasion: the rhetoric of communication in critical care." Journal of Evaluation in Clinical Practice 21, no. 3 (March 31, 2015): 496–502. http://dx.doi.org/10.1111/jep.12356.

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20

Dori Gobang, Yonas Klemens Gregorius, and Frans Salesman. "Health Communication in Local Perspective (Critical Study of the Cultural Effects on the Healthy Lifestyle of Communities on the Flores Island)." Global Journal of Health Science 12, no. 3 (February 25, 2020): 148. http://dx.doi.org/10.5539/gjhs.v12n3p148.

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Traditional societies have cultural wisdom to maintain their health, and care for themselves when sick. Purpose.reveal the facts, circumstances, phenomena of Cultural Influence on the Healthy Lifestyle of Communities on the Island of Flores, East Nusa Tenggara. Method.Qualitative descriptive, by uncovering the facts as they are, interpreted and concluded.Results. The traditional community's belief in Flores that health and sickness is determined by an invisible supernatural power. Worship is done through traditional rites to keep the community healthy, or to do spell prayers by the traditional healer in the process of healing the patient. Communication during health care uses traditional methods based on local culture. Their hope is that medical staff will also use local wisdom-based health communication patterns in modern medical care. Conclusion. Medical staff need to study local culture-based health communication in the modern health service process. In the future, it is necessary to include strategies and development of local culture-based health communication in medical care for patients in Indonesia.
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Li, Jieyu, Xingjuan Luo, Qian Cao, Yi Lin, Yinghua Xu, and Qiuping Li. "Communication Needs of Cancer Patients and/or Caregivers: A Critical Literature Review." Journal of Oncology 2020 (May 7, 2020): 1–12. http://dx.doi.org/10.1155/2020/7432849.

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Objective. Effective communication for cancer patients and/or caregivers can meet information needs, reduce caregiver burden, improve physical and mental health, and promote intimacy. The aim of this review was to identify the communication needs of cancer patients and/or caregivers and to explore their specific communication needs to guide the development of future communication interventions. Methods. Chinese and English databases were systematically searched from January 2010 to October 2019, including MEDLINE, CINAHL, PubMed, and the China Academic Journal Full-text Database. The key search terms used were “cancer” or “carcinoma” or “oncology” AND “patient” or “caregiver” or “carer” AND “communication” or “discussion” or “talk” AND “need” or “needs” or “desire.”. Results. A total of 26 articles was identified and included in this review. The findings revealed the needs of cancer patients and/or caregivers in terms of communication target, content, style, timing, and preferences. Communication targets included health professionals, peers, caregivers, and patients. Communication content included illness-related, emotional support, daily life, sexuality, death, and a way to communicate with health professionals. Communication style needed to be expressed through such things as language and communication atmosphere. Communication timing mainly referred to before treatment and approaching death. Communication preferences were related to factors such as demographics and ethnic origin. Conclusions. Cancer patients and/or caregivers have different communication needs in terms of target, content, style, and communication timing. A better understanding of the unique communication needs of patients and/or caregivers will offer health professionals detailed information on designing appropriate interventions to support cancer patients and caregivers.
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22

Carnevale, Franco A. "Examining parental communication in pediatric critical care*." Pediatric Critical Care Medicine 9, no. 1 (January 2008): 113–14. http://dx.doi.org/10.1097/01.pcc.0000298647.87088.33.

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23

Manning, Joseph C., and Jos M. Latour. "Family-Clinician Communication Within Critical Care Settings." Pediatric Critical Care Medicine 17, no. 3 (March 2016): 264–65. http://dx.doi.org/10.1097/pcc.0000000000000646.

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24

Berger, Kavita, James Wood, Bonnie Jenkins, Jennifer Olsen, Stephen Morse, Louise Gresham, J. Root, et al. "Policy and Science for Global Health Security: Shaping the Course of International Health." Tropical Medicine and Infectious Disease 4, no. 2 (April 10, 2019): 60. http://dx.doi.org/10.3390/tropicalmed4020060.

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The global burden of infectious diseases and the increased attention to natural, accidental, and deliberate biological threats has resulted in significant investment in infectious disease research. Translating the results of these studies to inform prevention, detection, and response efforts often can be challenging, especially if prior relationships and communications have not been established with decision-makers. Whatever scientific information is shared with decision-makers before, during, and after public health emergencies is highly dependent on the individuals or organizations who are communicating with policy-makers. This article briefly describes the landscape of stakeholders involved in information-sharing before and during emergencies. We identify critical gaps in translation of scientific expertise and results, and biosafety and biosecurity measures to public health policy and practice with a focus on One Health and zoonotic diseases. Finally, we conclude by exploring ways of improving communication and funding, both of which help to address the identified gaps. By leveraging existing scientific information (from both the natural and social sciences) in the public health decision-making process, large-scale outbreaks may be averted even in low-income countries.
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Lynch, John A., and Heather Zoller. "Recognizing Differences and Commonalities: The Rhetoric of Health and Medicine and Critical-Interpretive Health Communication." Communication Quarterly 63, no. 5 (October 20, 2015): 498–503. http://dx.doi.org/10.1080/01463373.2015.1103592.

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26

Shaw, Mark, and Bernd Stahl. "On Quality and Communication: The Relevance of Critical Theory to Health Informatics." Journal of the Association for Information Systems 12, no. 3 (March 2011): 255–73. http://dx.doi.org/10.17705/1jais.00261.

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27

Walter. "Two (Un)Related Spheres?: Understanding Administrative and Critical Research in Health Communication." Journal of Information Policy 6 (2016): 13. http://dx.doi.org/10.5325/jinfopoli.6.2016.0013.

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28

Jackson, Michaela, Paul Harrison, Boyd Swinburn, and Mark Lawrence. "Unhealthy food, integrated marketing communication and power: a critical analysis." Critical Public Health 24, no. 4 (January 24, 2014): 489–505. http://dx.doi.org/10.1080/09581596.2013.878454.

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Koszalinski, Rebecca S., Ruth M. Tappen, Candice Hickman, and Tracey Melhuish. "Communication Needs of Critical Care Patients Who Are Voiceless." CIN: Computers, Informatics, Nursing 34, no. 8 (August 2016): 339–44. http://dx.doi.org/10.1097/cin.0000000000000266.

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Suciu, Nicoleta, Cristina Oana Mărginean, Lorena Elena Meliț, Dana Valentina Ghiga, Cristiana Cojocaru, and Cosmin O. Popa. "Medical Students’ Personalities: A Critical Factor for Doctor-Patient Communication." International Journal of Environmental Research and Public Health 18, no. 17 (August 31, 2021): 9201. http://dx.doi.org/10.3390/ijerph18179201.

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The aim of this study was to assess the level of creativity and personality traits and their mutual influence on medical students using the DECAS and BWAS. We performed a prospective descriptive study on 119 medical students from Târgu Mureș, Romania between November 2020 and July 2021, who answered questions relating to the BWAS and DECAS scales to evaluate their creativity and personality traits. Our findings pointed out a reverse correlation between age and both the original and revised BWAS (r = −0.2037, p = 0.0263; r = −0.1931, p = 0.0354). In terms of extraversion, we found a significant positive correlation for both openness (r = 0.3032, p = 0.0008) and emotional stability (r = 0.2868, p = 0.0016) and a negative correlation between extraversion and agreeability (r = −0.2394, p = 0.0087). Regarding creativity, we found positive correlations between emotional stability and both the original and revised BWAS (r = 0.20, p = 0.0279; r = 0.20, p = 0.0245). Medical students’ creativity might be positively influenced by emotional stability and seems to decrease with age. Higher extraversion scores could be related to increased openness and emotional stability as well as decreased agreeability.
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Mohamad, Emma, Mohd Rezal Hamzah, Sabariah Mohamed Salleh, and Abdul Latiff Ahmad. "Diabetes knowledge in health communication research." Media and communication as antecedents to the transformation agenda in Malaysia 25, no. 2 (December 7, 2015): 191–207. http://dx.doi.org/10.1075/japc.25.2.03moh.

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This paper reviews systematically measurements used in past studies on diabetes and explore how these measurements can be improved for future studies conducted in Malaysia. Diabetes is chosen in reflection of the seriousness of this disease in Asian region and acknowledging how knowledge can serve as an important tool in health self management. 11 out of 561 articles were identified for analytical purposes in tandem with the observed theme; measurement of knowledge for diabetic patients. Out of these 11 studies, eight studies were conducted in Asia. Further exploration on the items used to measure knowledge uncover critical need to include dimension of cultural knowledge on diabetes among patients, as opposed to focussing only on scientific health knowledge items. Measuring cultural knowledge of diabetes helps researchers understand holistically about patients’ interpretation of their illness and how patients assess risks in relation to their health choices. When dealing with non-communicable diseases such as diabetes, knowledge serves as a vital tool to empower patients, increase self efficacy and instill self confidence for them to make the right health decisions. However, in facing the 21st century, the challenge is not just to measure how much medical information people have, but also being able to measure cultural knowledge and how to use this knowledge to reach out effectively to patients through health promotion. By measuring people’s cultural knowledge on diabetes accurately, researchers can learn how to improve treatment and increase health literacy in general throughout Asia.
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Wilson, Tracey, Cathy Haut, and Bimbola Akintade. "Improving Health Care Provider Communication in End-of-Life Decision-Making." AACN Advanced Critical Care 28, no. 2 (June 15, 2017): 124–32. http://dx.doi.org/10.4037/aacnacc2017302.

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Critical care providers are responsible for many aspects of patient care, primarily focusing on preserving life. However, nearly 40% of patients who are admitted to an adult critical care unit will not survive. Initiating a conversation about end-of-life decision-making is a daunting task. Often, health care providers are not trained, experienced, or comfortable facilitating these conversations. This article describes a quality improvement project that identified current views on end-of-life communication in the intensive care unit and potential barriers that obstruct open discussion, and offering strategies for improvement.
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Brann, Maria, and Laura Russell. "Multifaceted Contents and Techniques for Designing Health Communication Courses." Journal of Communication Pedagogy 2 (2019): 23–26. http://dx.doi.org/10.31446/jcp.2019.06.

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Health communication courses explore health phenomena from various angles. Whether focusing on interpersonal and organizational relationships or addressing community and national campaigns, instructors may choose from various contents to design these courses. This essay highlights critical questions, contents, and activities useful for instructors seeking information for designing health communication courses. Moreover, the authors reflect on sensitive issues unique to these courses that instructors should take into consideration when teaching.
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Hite, Adele, and Andrew Carter. "Examining Assumptions in Science-Based Policy: Critical Health Communication, Stasis Theory, and Public Health Nutrition Guidance." Rhetoric of Health & Medicine 2, no. 2 (July 2019): 147–75. http://dx.doi.org/10.5744/rhm.2019.1009.

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35

Singh, H., H. S. Arora, M. S. Vij, R. Rao, M. M. Khan, and L. A. Petersen. "Communication Outcomes of Critical Imaging Results in a Computerized Notification System." Journal of the American Medical Informatics Association 14, no. 4 (July 1, 2007): 459–66. http://dx.doi.org/10.1197/jamia.m2280.

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36

Obregon, Collins O. Airhihenbuwa, Rafael. "A Critical Assessment of Theories/Models Used in Health Communication for HIV/AIDS." Journal of Health Communication 5, sup1 (January 2000): 5–15. http://dx.doi.org/10.1080/10810730050019528.

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Alonso, Luis, Javier Barbarán, Jaime Chen, Manuel Díaz, Luis Llopis, and Bartolomé Rubio. "Middleware and communication technologies for structural health monitoring of critical infrastructures: A survey." Computer Standards & Interfaces 56 (February 2018): 83–100. http://dx.doi.org/10.1016/j.csi.2017.09.007.

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38

Bonzheim, Kimberly A., Rani I. Gebara, Bridget M. O'Hare, R. Darin Ellis, Monique A. Brand, Salil D. Balar, Rita Stockman, Annette M. Sciberras, and David E. Haines. "Communication Strategies and Timeliness of Response to Life Critical Telemetry Alarms." Telemedicine and e-Health 17, no. 4 (May 2011): 241–46. http://dx.doi.org/10.1089/tmj.2010.0139.

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39

Shukla, Sangeeta, and Saloni Sinha. "Communicative sensitivity in palliative care: a case on the “Happiness Angels” of Rajbala Foundation." Emerald Emerging Markets Case Studies 7, no. 2 (June 3, 2017): 1–20. http://dx.doi.org/10.1108/eemcs-05-2016-0063.

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Subject area The subject areas are business communication, human resource management and health care. Study level/applicability The case was designed for use in a first-year MBA-level course in business communication but would serve well in a course for executives or for advanced undergraduates. It might also be assigned in general management courses to evoke discussion on communication skills required in sensitive and critical situations; human resource courses; and course on health care. Case overview Palliative care is a specialized medical care focussing on improving the quality of life of patients suffering from life-threatening illnesses. It addresses symptom management and psychosocial and spiritual concerns of the patient and its caregivers. With the intent to alleviate the sufferings of terminally ill patients, Rajbala Foundation, a non-government organization (NGO), works at the psychosocial and spiritual levels. While training their volunteers in effective palliative care communication, it often encounters challenges such as socio-cultural variations, organizational challenges, appropriate verbal and nonverbal communication, etc. This teaching case focuses on the communication challenges faced by the volunteers of Rajbala Foundation. It would lead to a broader discussion on communicating empathically during critical situations. The case has a focus on NGOs, and non-profit organizations, public sector management, health-care management and human resources management. There is significant literature on communication skills for medical practitioners in palliative care. As an increasing number of NGOs step in to provide the second level of care to critically ill patients in non-physical domains, there is a need to understand the role of effective communication for such care providers. This case deals with non-medical care providers in palliative care; the issues of communication they face as they interact with patients; and the skills they require to address the emotional and spiritual needs of patients and their families. Expected learning outcomes The aim of this case is to raise awareness of the complexities involved in the communication process during an emotional and sensitive interaction. It aims to encourage volunteers involved in palliative care to reflect on good communication practices when communicating with patients and family members. After reading this case, the students should be able to discuss the complexities involved in the communication process when communicating in situations with high emotional involvement; understand the core elements of emotional interactions for effective practice; and emphasize the need for the development of communication skills within palliative care. Supplementary materials Teaching Notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes. Subject code CSS 6: Human Resource Management
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MacKay, Melissa, Taylor Colangeli, Daniel Gillis, Jennifer McWhirter, and Andrew Papadopoulos. "Examining Social Media Crisis Communication during Early COVID-19 from Public Health and News Media for Quality, Content, and Corresponding Public Sentiment." International Journal of Environmental Research and Public Health 18, no. 15 (July 28, 2021): 7986. http://dx.doi.org/10.3390/ijerph18157986.

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Rising COVID-19 cases in Canada in early 2021, coupled with pervasive mis- and disinformation, demonstrate the critical relationship between effective crisis communication, trust, and risk protective measure adherence by the public. Trust in crisis communication is affected by the communication’s characteristics including transparency, timeliness, empathy, and clarity, as well as the source and communication channels used. Crisis communication occurs in a rhetorical arena where various actors, including public health, news media, and the public, are co-producing and responding to messages. Rhetorical arenas must be monitored to assess the acceptance of messaging. The quality and content of Canadian public health and news media crisis communication on Facebook were evaluated to understand the use of key guiding principles of effective crisis communication, the focus of the communication, and subsequent public emotional response to included posts. Four hundred and thirty-eight posts and 26,774 anonymized comments were collected and analyzed. Overall, the guiding principles for effective crisis communication were inconsistently applied and combined. A limited combination of guiding principles, especially those that demonstrate trustworthiness, was likely driving the negative sentiment uncovered in the comments. Public health and news media should use the guiding principles consistently to increase positive sentiment and build trust among followers.
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Goldstein, Carly M., Eleanor J. Murray, Jennifer Beard, Alexandra M. Schnoes, and Monica L. Wang. "Science Communication in the Age of Misinformation." Annals of Behavioral Medicine 54, no. 12 (December 1, 2020): 985–90. http://dx.doi.org/10.1093/abm/kaaa088.

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Behavioral medicine scientists, practitioners, and educators can engage in evidence-based science communication strategies to amplify the science and combat misinformation. Such efforts are critical to protect public health during crises such as the COVID-19 pandemic and to promote overall well-being.
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42

Dameworth, Jonathan L., Jordan A. Weinberg, Pamela W. Goslar, Dana J. Stout, Sharjeel Israr, Jordan V. Jacobs, Thomas L. Gillespie, Terrell M. Thompson, and Scott R. Petersen. "Health literacy and quality of physician-trauma patient communication." Journal of Trauma and Acute Care Surgery 85, no. 1 (July 2018): 193–97. http://dx.doi.org/10.1097/ta.0000000000001934.

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Swami, Yogita. "Process of Transformation of ‘I’ into ‘We’: Critical Study of Communication Behaviour of Spectator-Performer Relationship in Theatre." International Journal of Psychosocial Rehabilitation 23, no. 4 (December 20, 2019): 1457–66. http://dx.doi.org/10.37200/ijpr/v23i4/pr190470.

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Perry, David K. "Linking Empirical and Critical Media Study: Implications for Human Health." Media Psychology 8, no. 3 (August 2006): 301–22. http://dx.doi.org/10.1207/s1532785xmep0803_6.

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Keeley, Maureen P. "A critical book review of Health and Illness in Close Relationships." Health Communication 36, no. 2 (September 19, 2019): 265–66. http://dx.doi.org/10.1080/10410236.2019.1669130.

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Luna, Alessandro, Amy Price, Ujwal Srivastava, and Larry F. Chu. "Critical patient insights from the same-day feedback programme at Stanford Health Care." BMJ Open Quality 9, no. 3 (August 2020): e000773. http://dx.doi.org/10.1136/bmjoq-2019-000773.

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Patient-centered organisationsHealthcare organisations now integrate patient feedback into value-based compensation formulas. This research considered Stanford Healthcare’s same-day feedback, a programme designed to evaluate the patient experience. Specifically, how did patients with cancer interviewed in the programme assess their physicians? Furthermore, how did assessments differ across emotional, physical, practical and informational needs when interviewed by volunteer patient and family partners (PAFPs) versus hospital staff?Patient–physician communication barriersIntegral to this research was Communication Accommodation Theory (CAT), which suggests individuals adjust interactions based on conversational roles, needs and understanding. Previous influential research was conducted by Frosch et al (2012) and Di Bartolo et al (2017), who revealed barriers to patient–physician communication, and Baker et al (2011) who associated CAT with these interactions. However, we still did not know if patients alter physician assessments between interviewers.Volunteers collect patient needsThis mixed methods study worked with 190 oncology unit patient interviews from 2009 to 2017. Open-ended interview responses underwent thematic analysis. When compared with hospital staff, PAFPs collected more practical and informational needs from patients. PAFPs also collected more verbose responses that resembled detailed narratives of the patients’ hospital experiences. This study contributed insightful patient perspectives of physician care in a novel hospital programme.
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Browning, Ella R., and Lauren E. Cagle. "Teaching a “Critical Accessibility Case Study”." Journal of Technical Writing and Communication 47, no. 4 (May 12, 2016): 440–63. http://dx.doi.org/10.1177/0047281616646750.

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As technical communication (TC) instructors, it is vital that we continue reimagining our curricula as the field itself is continually reimagined in light of new technologies, genres, workplace practices, and theories—theories such as those from disability studies scholarship. Here, the authors offer an approach to including disability studies in TC curricula through the inclusion of a “critical accessibility case study” (CACS). In explicating the theoretical and practical foundations that support teaching a CACS in TC courses, the authors provide an overview of how TC scholars have productively engaged with disability studies and case studies to question both our curricular content and classroom practices. They offer as an example their “New York City Evacuation CACS,” developed for and taught in TC for Health Sciences courses, which demonstrates that critical disability theory can help us better teach distribution and design of technical information and user-based approaches to TC. The conceptual framework of the CACS functions as a strategy for TC instructors to integrate disability studies and attention to disability and accessibility into TC curricula, meeting both ethical calls to do so as well as practical pedagogical goals.
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Shrivastava, Archana, and Arun Srivastava. "Measuring communication competence and effectiveness of ASHAs (accredited social health activist) in their leadership role at rural settings of Uttar Pradesh (India)." Leadership in Health Services 29, no. 1 (February 1, 2016): 69–81. http://dx.doi.org/10.1108/lhs-12-2014-0079.

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Purpose – This paper aims to find out accredited social health activists’ (ASHA) communication competence and effectiveness while working as leaders with groups in the rural setting. ASHA, as the “first point of contact” for pregnant women in rural areas, plays a significant role in building awareness and disseminating key information at critical times (e.g. antenatal and post-natal period), promotes healthy maternal and newborn care practices and facilitates identification and referral of maternal and newborn complications. ASHA plays critical role of a leader in bridging the gap between health system and community. In the entire process, effective communication competency is the key to her effectiveness. Design/methodology/approach – The study adopts seven items from the farmers communication (FACOM) scale of communication measures developed by Udai Pareek and Y.P Singh. Preliminary editing of the items was done keeping certain points in mind such as the items should not be judgemental, should be acts of behaviour, should be observable and should be simple. This scale was adopted for the study, as it was designed to measure farmers’ communication competence and suited the context. The evaluation criteria included the seven essential elements of communication identified in the FACOM scale. Findings – Results from the study identified a need to sensitise ASHAs on the critical role of effective communication and need for investing more in building her capacity for health communication. The trainings being imparted to ASHAs have to be strengthened in terms of communication skills. They should focus upon developing all three variables of communication skills equally and integrating them to get desired results. Research limitations/implications – The study was conducted in one state while the programme is running across the country. The sample size was small. Practical implications – The learning of the study will help in developing a better understanding of the beneficiaries’ perspectives and their expectations regarding ASHAs communication process in the leadership role which she performs. Such understanding will not only be instructive but may also prove transformative for the benefit of both ASHAs and her community, whose support is critical to the success of the programme. This learning will feed into the policy planning and communication and capacity building strategy of the ASHA programme and may lead to better and more effective strategies and tools of communication. Originality/value – Research study is original. Keeping the observers’ status in mind, questionnaire was translated in Hindi language. Twenty ASHAs were selected randomly from small villages of Uttar Pradesh, the largest state in India. The scale was presented to at least five observers (all females) for one ASHA. These observers/judges were the ones who knew ASHA well and with whom she had communicated at some point of time as part of her work.
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Babiarz, Lukasz S., Jonathan S. Lewin, and David M. Yousem. "Continuous Practice Quality Improvement Initiative for Communication of Critical Findings in Neuroradiology." American Journal of Medical Quality 30, no. 5 (June 16, 2014): 447–53. http://dx.doi.org/10.1177/1062860614539188.

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Sim, Sunsook, and Miran Bang. "Relationship among Nunchi, Communication Skills and Critical Thinking Disposition in Nursing Students." Indian Journal of Public Health Research & Development 10, no. 11 (2019): 4647. http://dx.doi.org/10.5958/0976-5506.2019.04360.2.

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