Academic literature on the topic 'Critical Incident Technique (CIT)'
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Journal articles on the topic "Critical Incident Technique (CIT)"
Viergever, Roderik F. "The Critical Incident Technique: Method or Methodology?" Qualitative Health Research 29, no. 7 (January 2, 2019): 1065–79. http://dx.doi.org/10.1177/1049732318813112.
Full textBott, Gregory, and Dennis Tourish. "The critical incident technique reappraised." Qualitative Research in Organizations and Management: An International Journal 11, no. 4 (November 14, 2016): 276–300. http://dx.doi.org/10.1108/qrom-01-2016-1351.
Full textMcDaniel, Matthew M., William A. Borgen, Marla J. Buchanan, Lee D. Butterfield, and Norm E. Amundson. "The Philosophical Underpinnings of the Enhanced Critical Incident Technique." Canadian Journal of Counselling and Psychotherapy 54, no. 4 (December 12, 2020): 738–55. http://dx.doi.org/10.47634/cjcp.v54i4.68139.
Full textWeyers, Michael L., and Andriette M. van den Berg. "The success factors in community work services." International Social Work 49, no. 2 (March 2006): 177–87. http://dx.doi.org/10.1177/0020872806061225.
Full textHughes, Hilary. "An expanded critical incident approach for exploring information use and learning." Library and Information Research 36, no. 112 (September 27, 2012): 72–95. http://dx.doi.org/10.29173/lirg492.
Full textDasinger, Timothy M., and Melinda A. Solmon. "Using Critical Incident Technique to Investigate Anxiety in Physical Activity Settings." Journal of Sport & Exercise Psychology 43, no. 2 (April 1, 2021): 171–77. http://dx.doi.org/10.1123/jsep.2020-0065.
Full textHwang, Seomok, and Hyo-Heon WON. "A Study on the Factors of Dissatisfaction and Relative Severity of Lifelong Education Programs Using Critical Incident Technique (CIT)." JOURNAL OF FISHRIES AND MARINE SCIENCES EDUCATION 31, no. 1 (February 28, 2019): 324–35. http://dx.doi.org/10.13000/jfmse.2019.2.31.1.324.
Full textKummer, Ingrid, Jovana Mudric, Tamara Cikaric, Ljiljana Tasic, Andrijana Milosevic-Georgiev, and Valentina Marinkovic. "The patients' perception of the quality of community pharmacy services using the Critical Incident Technique (CIT)." Vojnosanitetski pregled, no. 00 (2020): 123. http://dx.doi.org/10.2298/vsp200518123k.
Full textChoi, A.-Young, and Ong-Youn Rha. "Understanding the Consumer Experience in Retailing Channel Using Critical Incident Technique." Korean Journal of Human Ecology 20, no. 6 (December 31, 2011): 1185–98. http://dx.doi.org/10.5934/kjhe.2011.20.6.1185.
Full textKim, Myung-a. "Qualitative Research on Utilization of Facebook by College Students Using Critical Incident Technique CIT: Focusing on Chonbuk University Students." Korea Jouranl of Communication Studies 27, no. 2 (May 28, 2019): 107–40. http://dx.doi.org/10.23875/kca.27.2.5.
Full textDissertations / Theses on the topic "Critical Incident Technique (CIT)"
Chadwick, Andrew T. "Implications for Resident Adviser Training Programs: Using the Critical Incident Technique to Evaluate the RA Experience." Thesis, Virginia Tech, 1999. http://hdl.handle.net/10919/32018.
Full textData for this study came from an examination of incident reports (IRs). RAs generate IRs in response to different kinds of issues faced working with resident college students. Three regional institutions agreed to participate in this study and helped to diversify the data collected. This study addresses the following questions:
- What are the critical incidents RAs experience most often on the job?
- Is there a difference between the critical incident types reported in residence halls by institutional type?
- Is there a difference between the critical incident types reported by hall types?
- Is there a difference between the critical incident types reported by gender?
- What implications do the findings have for future RA training?
- Crisis situations
- Policy enforcement
- Facilities management
- Administr/ative procedures
- Advising
After analyzing the data using the statistical research methods described above, it was possible to make recommendations for future RA training. This study examines the impact of institutional environment, department philosophy, and personal bias on the training of RAs. The results suggest that each of these factors influences the success of RAs, and defines the environments in which resident students live.
Master of Arts
Blay, Karen B. "Resilience in projects : definition, dimensions, antecedents and consequences." Thesis, Loughborough University, 2017. https://dspace.lboro.ac.uk/2134/27531.
Full textAlexandersson, Erik, Andrea Martin, and Jonas Ortman. "Att mäta tjänstekvalité inom B2B." Thesis, Uppsala University, Department of Business Studies, 2008. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-8793.
Full textSyftet med denna uppsats är att analysera hur tjänstekvalité inom B2B kan utvärderas samt att analysera om ViewsCapture, en frågeteknik med öppna frågor där respondenten själv kategoriserar sina egna kommentarer, kan tillföra något till befintliga metoder. Vidare avses att koppla samman utvärderingsmetoder med de olika syften företag har för att mäta kvalité.
Uppsatsen byggs upp av en omfattande litteraturstudie om vad tjänster och tjänstekvalité är, samt varför det är viktigt att utvärdera tjänstekvalité inom B2B. De utvärderingsmetoder som beskrivs i uppsatsen är dels attributbaserade och dels händelsebaserade metoder. Empiridelen består av material från Unified Dialogs AB som har utvecklat frågetekniken ViewsCapture som sedan analyseras tillsammans med befintliga metoder.
Undersökningen visar att tjänstekvalité handlar om att infria de förväntningar kunden har på en tjänst. Om kunderna skiljer sig signifikant ifrån varandra faller det sig naturligt att mer kvalitativa och mindre standardiserade metoder bör passa bättre. Det beror på att varje kund är unik och tillvägagångssättet många gånger inte är standardiserat, därför är det svårare att på förhand generalisera kring vad företagets kunder finner problematiskt. Genom användning av ViewsCaptures frågeteknik med öppna frågor skapas förutsättningar för att vidareutveckla de befintliga mätmetoderna i syfte att bättre tjäna företags och forskares syften för mätningen. Detta görs exempelvis genom att inhämtning av djupare information från attributbaserade mätmetoder möjliggörs samt att analys av de öppna svaren från en händelsebaserad metod underlättas.
Bektesevic, Senada. "”Som en blixt från klar himmel” : En kvalitativ studie om patienter som insjuknar i stroke under sin sjukhusvistelse." Thesis, Hälsohögskolan, Högskolan i Jönköping, HHJ. Kvalitetsförbättring och ledarskap inom hälsa och välfärd, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-31420.
Full textBackground: Scientific articles has shown that patients that have had a stroke during their hospitalization receive lesser degree of care, than patients that has been admitted with a stroke. Literature has shown we need more knowledge how to improve stroke care to get a secure, knowledge based and effective stroke care in hospitals. Aim: The study aims to identify the events that have been critical in the management of hospitalized patients who suffer a stroke. Method: CIT has been used as a data collection method to bring in information, it has been used in the airforce and more recently has been used more widely in national healthcare. Qualitative contents analysis, according to Burnard (1996), gives basis for analyzing the material. The analysis was based on 10 interviews with nurses who have experience of patients diagnosed with stroke during hospitalization. Interviews were conducted at 5 (five) different departments within the Sahlgrenska Hospital in spring 2016. Result: Critical events occur in connection with care in all parts of the care of in-hospital patients who suffer a stroke. Overall categories: unexpected event, the safety of patients affected by department resources and the backside of specialist care. The categories identified in the micro, meso and macro systems are interacting between the different systems. Conclusion: Access to current measurements is important to get an overview of the current state of in-hospital stroke patients in the form of numbers and where they occur. The study shows that there is a great need for a well-functioning stroke chain for in-hospital stroke patients and that there are implemented projects in the US that could be helpful for future improvements in stroke care. It is also important to focus on communication and information to relatives.
Egevad, Per. "Probleminventering av några forskares informationshantering : En fråga för biblioteket?" Thesis, Högskolan i Borås, Institutionen Biblioteks- och informationsvetenskap / Bibliotekshögskolan, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-19321.
Full textBarkouli, Al. "Organizational Leaders’ Experience with Fear-Related Emotions: A Critical Incident Study." Antioch University / OhioLINK, 2015. http://rave.ohiolink.edu/etdc/view?acc_num=antioch1432137751.
Full textMannerhagen, Anders. "Smartphone apps for bank services : A design case." Thesis, Linköpings universitet, Institutionen för datavetenskap, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-78713.
Full textFoss, Richard Wayne. "The Impact of Critical Incident Team Training on Arrest and Diversion Rates." ScholarWorks, 2019. https://scholarworks.waldenu.edu/dissertations/6425.
Full textAnderson, Lindsey M. "Assessing job relatedness in an in-basket test using the critical incident technique." Menomonie, WI : University of Wisconsin--Stout, 2007. http://www.uwstout.edu/lib/thesis/2007/2007andersonl.pdf.
Full textThompson, Jennifer Anne. "Investigating the Effectiveness of Applying the Critical Incident Technique to Remote Usability Evaluation." Thesis, Virginia Tech, 1999. http://hdl.handle.net/10919/36220.
Full textMaster of Science
Books on the topic "Critical Incident Technique (CIT)"
French, A. A. Qualitative analysis in practice: The critical incident technique. [Cranfield]: Cranfield Institute of Technology, Department of Social Policy, 1989.
Find full text1956-, Tovey Phillip, ed. Growing in ministry: Using critical incident analysis in pastoral care. Cambridge: Grove Books, 2000.
Find full textDonigian, Jeremiah. Critical incidents in group therapy. Monterey, Calif: Brooks/Cole, 1987.
Find full textWilson, Sandra R. Use of the critical incident technique to evaluate the impact of MEDLINE: Final report. Palo Alto, CA: American Institutes for Research, 1989.
Find full text1941-, Cooper Michael D., Siegel Elliot R, Starr-Schneidkraut Norma, and American Institutes for Research, eds. Use of the critical incident technique to evaluate the impact of MEDLINE: Final report. Palo Alto, CA: American Institutes for Research, 1989.
Find full textChampion, John M. Critical incidents in management: Decision and policy issues. 6th ed. Homewood, Ill: Irwin, 1989.
Find full textChampion, John M. Critical incidents in management: Decisions and policy issues. 5th ed. Homewood, Ill: R.D. Irwin, 1985.
Find full textJ, Malnati Richard, ed. Critical incidents in group therapy. Monterey, Calif: Brooks/Cole, 1987.
Find full text1943-, Hulse-Killacky Diana, ed. Critical incidents in group therapy. 2nd ed. Belmont, CA: Brooks/Cole-Wadsworth, 1999.
Find full textMary, Corkrean, ed. Critical incidents in nursing management. Norwalk, Conn: Appleton-Century-Crofts, 1986.
Find full textBook chapters on the topic "Critical Incident Technique (CIT)"
Pandith, Akshatha, Mark Lehto, and Vincent G. Duffy. "The Impact of Change in Software on Satisfaction: Evaluation Using Critical Incident Technique (CIT)." In Digital Human Modeling, 717–26. Berlin, Heidelberg: Springer Berlin Heidelberg, 2009. http://dx.doi.org/10.1007/978-3-642-02809-0_76.
Full textKriegel, Johannes. "Critical Incident Technique (CIT) und Design Thinking im Gesundheitswesen am Beispiel der Patient Experiences in der geriatrischen Gesundheitsversorgung." In Symposium Qualitative Forschung 2018, 209–41. Wiesbaden: Springer Fachmedien Wiesbaden, 2019. http://dx.doi.org/10.1007/978-3-658-28693-4_10.
Full textJacobs, Ronald L. "Critical Incident Technique." In Work Analysis in the Knowledge Economy, 129–43. Cham: Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-319-94448-7_9.
Full textSpencer-Oatey, Helen, and Claudia Harsch. "The Critical Incident Technique." In Research Methods in Intercultural Communication, 223–38. Hoboken, NJ, USA: John Wiley & Sons, Inc., 2015. http://dx.doi.org/10.1002/9781119166283.ch15.
Full textSerrat, Olivier. "The Critical Incident Technique." In Knowledge Solutions, 1077–83. Singapore: Springer Singapore, 2017. http://dx.doi.org/10.1007/978-981-10-0983-9_123.
Full textGelbrich, Katja. "Blueprinting, sequentielle Ereignismethode und Critical Incident Technique." In Qualitative Marktforschung, 617–33. Wiesbaden: Gabler, 2009. http://dx.doi.org/10.1007/978-3-8349-9441-7_39.
Full textRundle-Thiele, Sharyn, Dariusz Siemieniako, and Wieslaw Urban. "Persuasion Knowledge Model as a Framework for Researching Loyalty Dynamism using Critical Incident Technique." In Marketing Dynamism & Sustainability: Things Change, Things Stay the Same…, 775. Cham: Springer International Publishing, 2015. http://dx.doi.org/10.1007/978-3-319-10912-1_242.
Full textChell, Elizabeth. "An Investigation of the Social Construction of the Entrepreneurial Personality by Means of the Critical Incident Technique." In Proceedings of the 1998 Academy of Marketing Science (AMS) Annual Conference, 304–9. Cham: Springer International Publishing, 2015. http://dx.doi.org/10.1007/978-3-319-13084-2_68.
Full textBartsch, Silke, and Nina Specht. "Die Critical Incident Technique (CIT)." In Theorien und Methoden der Betriebswirtschaft, 373–96. Vahlen, 2009. http://dx.doi.org/10.15358/9783800644377_373.
Full textMartínez-Argüelles, María J., José M. Castán, and Angel A. Juan. "Using the Critical Incident Technique to Identify Factors of Service Quality in Online Higher Education." In Advancing the Service Sector with Evolving Technologies, 295–311. IGI Global, 2012. http://dx.doi.org/10.4018/978-1-4666-0044-7.ch019.
Full textConference papers on the topic "Critical Incident Technique (CIT)"
Guimin, Duan, Weiping Yu, Zhuoying Li, and Hongsheng Ma. "Improving medical service quality based on the Critical Incident Technique." In 2012 9th International Conference on Service Systems and Service Management (ICSSSM 2012). IEEE, 2012. http://dx.doi.org/10.1109/icsssm.2012.6252184.
Full textNylén, Aletta, and Ville Isomöttönen. "Exploring the critical incident technique to encourage reflection during project-based learning." In Koli Calling 2017: 17th Koli Calling International Conference on Computing Education Research. New York, NY, USA: ACM, 2017. http://dx.doi.org/10.1145/3141880.3141899.
Full textEwertowski, H., N. Schneider, and S. Stiel. "Wie wird allgemeine ambulante Palliativversorgung erlebt? – Ergebnisse aus Interviews mit Patienten, Angehörigen, Hausärzten und Medizinischen Fachangestellten nach der Critical Incident Technique." In 12. Kongress der Deutschen Gesellschaft für Palliativmedizin. Georg Thieme Verlag KG, 2018. http://dx.doi.org/10.1055/s-0038-1669254.
Full textGrimm, Brian A., and John P. Parmigiani. "The Role of Strength in Determining Composite Material Toughness Using the Interface Indentation Fracture Test." In ASME 2012 International Mechanical Engineering Congress and Exposition. American Society of Mechanical Engineers, 2012. http://dx.doi.org/10.1115/imece2012-88004.
Full textSibetheros, I. A., J. M. Niedzwecki, and P. Teigen. "Analysis of Wave Run-Up Measurements on a Mini-TLP." In ASME 2005 24th International Conference on Offshore Mechanics and Arctic Engineering. ASMEDC, 2005. http://dx.doi.org/10.1115/omae2005-67437.
Full textLee, J. H., J. S. Sadhu, and S. Sinha. "Generating Near-THz Surface Acoustic Waves Using Picosecond Ultrasonics." In ASME 2009 International Mechanical Engineering Congress and Exposition. ASMEDC, 2009. http://dx.doi.org/10.1115/imece2009-11211.
Full textDu, Jikai. "Integrity Evaluation of Composite Cylindrical Structures." In ASME 2018 International Mechanical Engineering Congress and Exposition. American Society of Mechanical Engineers, 2018. http://dx.doi.org/10.1115/imece2018-87158.
Full textGao, Wen, Tom Harrup, Yuxia Hu, and David White. "Effect of a Strong Middle Layer on Spudcan Penetration." In ASME 2014 33rd International Conference on Ocean, Offshore and Arctic Engineering. American Society of Mechanical Engineers, 2014. http://dx.doi.org/10.1115/omae2014-23925.
Full textMiller, James E., Lindsey R. Evans, John N. Stuecker, Mark D. Allendorf, Nathan P. Siegel, and Richard B. Diver. "Materials Development for the CR5 Solar Thermochemical Heat Engine." In ASME 2006 International Solar Energy Conference. ASMEDC, 2006. http://dx.doi.org/10.1115/isec2006-99152.
Full textWaheed, Bushra, Brodie Couch, Gouri Bhuyan, Hassan Iqbal, and Eddie Lee. "Compliance Oversight of Operators’ Integrity Management Program for Pipelines: A Risk Based Evaluation Approach Incorporating Safety Culture." In 2018 12th International Pipeline Conference. American Society of Mechanical Engineers, 2018. http://dx.doi.org/10.1115/ipc2018-78240.
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