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Dissertations / Theses on the topic 'CRM channels'

Author: Grafiati

Published: 4 June 2021

Last updated: 10 February 2022

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1

Fernandes, Afonso Granate. "Optimização de campanhas de CRM: caso Santander Totta." Master's thesis, Instituto Superior de Economia e Gestão, 2010. http://hdl.handle.net/10400.5/2231.

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Mestrado em Ciências Empresariais<br>Quer no mundo académico, quer na realidade empresarial, cada vez mais se ouve falar em CRM (Customer Relationship Management). O termo, por muitos discutido e sujeito a inúmeras definições, pode ser abordado sob diferentes perspectivas. Independentemente disso, compreender como se desenrola na prática, qual o efeito que poderá ter no funcionamento da empresa, na sua relação com os clientes, e como permite optimizar uma campanha, poderá ser importante para os gestores que queiram implementar tal projecto e estejam reticentes em fazê-lo. Esse foi o objectivo

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2

Gyllenskepp, Jimmy, and Jacob Jönsson. "Multichannel Integration: The Case of Infor." Thesis, Högskolan i Gävle, Avdelningen för ekonomi, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-19972.

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This study’s aim is to examine how companies integrate their multiple CRM channels to enhance the relationships with the customers. A qualitative method was used and the collection of data was conducted from eleven interviews. The interviews were semi-structured with open-ended questions. The theory is written in three main themes; customer relationship management, channels of communication and multichannel integration. Empirical findings and the analysis also follows these themes. The study is ending with conclusions. What is affecting companies channel selection depends on what message compa

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3

Valerio, Flávio Ruhnke. "Práticas de marketing de relacionamento entre fabricantes e distribuidores de defensivos agrícolas." Universidade de São Paulo, 2015. http://www.teses.usp.br/teses/disponiveis/96/96132/tde-02122015-165757/.

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O marketing relacional tem se apresentado como uma alternativa muito promissora para empresas de diversos setores, pois desenvolve chances maiores de fidelização de clientes e promove a competitividade das organizações envolvidas. Apesar dessas vantagens, a maioria dos estudos encontrados sobre o tema, principalmente no setor do agronegócio e para mercados B2B, não se aprofundou na parte operacional de um relacionamento: as práticas e atividades. Com o intuito de explorar essa lacuna na literatura, o trabalho teve como objetivo identificar as práticas mais utilizadas pelos fornecedores e mais

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4

Hlaváčková, Lýdia. "Analýza procesov a nástrojov hodnotenia kampaňových reakcií." Master's thesis, Vysoká škola ekonomická v Praze, 2012. http://www.nusl.cz/ntk/nusl-114207.

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This thesis is specialised to analyse clients responds from banking industry to mar-keting campaigns. For purpose of such study are from the view of the information systems essential Customer Relationship Management systems, CRM systems, their operational part, with which are working all the employees and also analytical part, which serve for agregation a usage information of the operational part for desicion making. For the sake of correct understanding of the business logic of these systems is thesis concerning also area of direct marketing, which is object of CRM marketing campaigns. From t

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5

Omoge, Akinyemi Paul. "The direct and mediated effects of customer relationship management (CRM) systems usage as service delivery channels on consumer buying behaviour : an empirical appraisal of the context of the Nigerian banking industry." Thesis, Robert Gordon University, 2016. http://hdl.handle.net/10059/2139.

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Ample evidence from the literature suggests that in recent years, banks have been heavily investing in customer relationship management (CRM) systems. The reasons for this are traced to banks' emergent need to gain and sustain competitive advantage through greater knowledge of their customers. In turn, this increased knowledge is likely to also lead to increased: a) customer base, b) customer satisfaction, c) customer retention and, d) customer loyalty. The literature suggests that there is a knowledge gap, which relates to the reasons for CRM systems in adoption and usage as service delivery

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6

Mannerson, Victor, and Henri Mark. "Hur hanterar restauranger kundfeedback via sociala medier? : Kundfeedback och dess inverkan i restaurangers operativa verksamhet." Thesis, Linköpings universitet, Företagsekonomi, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-150425.

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Bakgrund: Betydelsen av kundfeedback kan idag inte underskattas. För att undersöka dess inverkan krävs vetskap kring vilka dialogstrategier restauranger implementerar. Information om dess inverkan i den operativa verksamheten samt vetskap om varför restauranger väljer att hantera samt åtgärda kundfeedback. Forskningsfrågor: 1. Vilka strategier använder restauranger för att bemöta kundfeedback mottagen via sociala medier? 2. Varför hanterar samt hur åtgärdar restauranger kundfeedback mottagen via sociala medier? 3. Hur påverkas restaurangers förlängda marknadsmix av kundfeedback på sociala medi

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7

Kilinger, Jan. "Analýza prodejních kanálů a návrh na jejich rozvoj ve společnosti ABB s. r. o." Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2015. http://www.nusl.cz/ntk/nusl-225281.

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The diploma thesis is focused on analysis of sales channels in the ABB company with is focused on high voltage division, which is situated in Brno in the street Videňská. In the first part of this thesis are set major and minor targets with theoretic methods to achieve them. Second part is practis and there are processed theoretic knowledges which are needed to understand issues and set own improvement. In the end there are reviewed outputs and shown proposals for development sales chanels and better customer communication.

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8

Zeltwanger, Shawn. "Gating of cystic fibrosis transmembrane conductance regulator (CFTR) chloride channels by nucleoside triphosphates." free to MU campus, to others for purchase, 1998. http://wwwlib.umi.com/cr/mo/fullcit?p9924950.

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9

Joo, Nam Soo. "Regulation of duodenal ion transport by uroguanylin and cloning of murine intestinal CIC-2 chloride channel." free to MU campus, to others for purchase, 1998. http://wwwlib.umi.com/cr/mo/fullcit?p9924893.

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10

Tanaka, Naoto. "A MISSENSE MUTATION IN CONE PHOTORECEPTOR CYCLIC NUCLEOTIDE-GATED CHANNELS ASSOCIATED WITH CANINE DAYLIGHT BLINDNESS OFFERS INSIGHT INTO CHANNEL STRUCTURE AND FUNCTION." Diss., Temple University Libraries, 2013. http://cdm16002.contentdm.oclc.org/cdm/ref/collection/p245801coll10/id/246634.

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Biology<br>Ph.D.<br>Cone cyclic nucleotide-gated (CNG) channels are located in the retinal outer segments, mediating daylight color vision. The channel is a tetramer of A-type (CNGA3) and B-type (CNGB3) subunits. CNGA3 subunits are able to form homotetrameric channels, but CNGB3 exhibits channel function only when co-expressed with CNGA3. Mutations in the genes encoding these cone CNG subunits are associated with achromatopsia, an autosomal recessive genetic disorder which causes incomplete or complete loss of daylight and color vision. A missense mutation, aspartatic acid (Asp) to asparagine

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11

Gruis, Darren Ben. "The cystic fibrosis transmembrane conductance regulator : advancement of the structural model of the protein and development of a novel approach to understand defective protein processing related to cystic fibrosis /." free to MU campus, to others for purchase, 1999. http://wwwlib.umi.com/cr/mo/fullcit?p9946257.

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12

Lazo, Juan Pablo. "Development of the digestive system in red drum (Sciaenops ocellatus) larvae /." Digital version accessible at:, 1999. http://wwwlib.umi.com/cr/utexas/main.

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13

Jönsson, Kevin, and Viktor Kecskés. "Enhetlighet mellan fysiska och digitala säljkanaler." Thesis, Malmö universitet, Fakulteten för teknik och samhälle (TS), 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:mau:diva-20715.

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14

Nassirpour, Rounak. "Regulators of neuronal GIRK channels." Diss., Connect to a 24 p. preview or request complete full text in PDF format. Access restricted to UC campuses, 2008. http://wwwlib.umi.com/cr/ucsd/fullcit?p3307328.

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Thesis (Ph. D.)--University of California, San Diego, 2008.<br>Title from first page of PDF file (viewed July 11, 2008). Available via ProQuest Digital Dissertations. Vita. Includes bibliographical references.

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15

Shrewsbury, Billy John. "Supervised Learning Methods to Enhance Customer Lifetime Value Models for Multi-Channel Retail Sales Organizations." NSUWorks, 2013. http://nsuworks.nova.edu/gscis_etd/305.

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Customer lifetime value models (CLTV) are a critical component of customer relationship management strategies. Over time, numerous approaches have been used to estimate the lifetime value (LTV) of a customer or segment of customers to make appropriate decisions on how to distribute marketing dollars and make other customer- related business decisions. In recent years, the development of lower cost data warehousing strategies and the ease with which customer data is captured has increased the volume of data available to firms to utilize in such models. This is, in part, a result of the rise in

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16

Chang, Whei-meih. "Identification of transcriptional regulatory elements in muscle promoter of Ca⁺⁺-activated potassium channel, slowpoke, in Drosophila /." Digital version accessible at:, 1998. http://wwwlib.umi.com/cr/utexas/main.

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17

Gawenis, Lara Renee. "Calcium and sodium absorption across the small intestine of cystic fibrosis mice /." free to MU campus, to others for purchase, 2001. http://wwwlib.umi.com/cr/mo/fullcit?p3012969.

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18

Moctezuma, Andres. "CPM Equalization to Compensate for ISI due to Band Limiting Channels." Thesis, Virginia Tech, 2006. http://hdl.handle.net/10919/34559.

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In modern wireless communication systems, such as satellite communications and wireless networks, the need for higher data rates without the need for additional transmit power has made Continuous Phase Modulation (CPM) one of the most attractive modulation schemes in band limited channels. However, as the data rates keep increasing, the spectral width of the CPM signal increases beyond the channel bandwidth and performance becomes constrained by the intersymbol interference (ISI) that results from band-limiting filters. <p> We propose two approaches to the problem of equalization of band-limit

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19

Souvignier, Thomas Victor. "Turbo decoding for partial response channels /." Diss., Connect to a 24 p. preview or request complete full text in PDF format. Access restricted to UC campuses, 1999. http://wwwlib.umi.com/cr/ucsd/fullcit?p9938584.

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20

McEwen, Peter A. "Trellis coding for partial response channels /." Diss., Connect to a 24 p. preview or request complete full text in PDF format. Access restricted to UC campuses, 1999. http://wwwlib.umi.com/cr/ucsd/fullcit?p9968170.

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21

Shang, Xiaohu. "On the capacity of Gaussian interference channels." Related electronic resource: Current Research at SU : database of SU dissertations, recent titles available full text, 2008. http://wwwlib.umi.com/cr/syr/main.

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22

Jones, Christopher M. "Expression and folding studies of the ankyrin repeat domain of the capsaicin receptor." Click here for download, 2006. http://wwwlib.umi.com/cr/villanova/fullcit?p1432833.

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23

Lopreato, Gregory Francis. "A PCR-based census of sodium channel genes in the genome of the weakly electric teleost, Sternopygus macrurus : evolutionary implications /." Full text (PDF) from UMI/Dissertation Abstracts International, 2000. http://wwwlib.umi.com/cr/utexas/fullcit?p3004322.

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24

Herzka, Sharon Zinah. "Characterization of the recruitment patterns of red drum (Sciaenops ocellatus) larvae to estuarine nursery habitat using stable isotopes as natural tracers of settlement /." Digital version accessible at:, 2000. http://wwwlib.umi.com/cr/utexas/main.

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25

Todi, Ravi. "Gate Stack and Channel Engineering: Study of Metal Gates and Ge Channel Devices." Doctoral diss., University of Central Florida, 2007. http://digital.library.ucf.edu/cdm/ref/collection/ETD/id/3149.

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The continued scaling of device dimensions in complementary metal oxide semiconductor (CMOS) technology within the sub-100 nm region requires an alternative high dielectric constant (high-k) oxide layer to counter high tunneling leakage currents, a metallic gate electrode to address polysilicon depletion, boron penetration and high polysilicon sheet resistance, and high mobility channel materials to boost the CMOS performance. Metal gates can also offer improved thermal and chemical stability, but their use requires that we improve our understanding of how the metal alloy phase, crystallograph

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26

Lee, Hong Seng. "Spatial channel model /." free to MU campus, to others for purchase, 2004. http://wwwlib.umi.com/cr/mo/fullcit?p1426081.

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27

Ricklin, Nathan D. "Time varying channels characterization, estimation, and detection /." Diss., [La Jolla] : University of California, San Diego, 2010. http://wwwlib.umi.com/cr/ucsd/fullcit?p3404890.

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Thesis (Ph. D.)--University of California, San Diego, 2010.<br>Title from first page of PDF file (viewed June 23, 2010). Available via ProQuest Digital Dissertations. Vita. Includes bibliographical references (leaves 98-102).

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28

Demirkan, İsmail. "Coding and detection for 2-dimensional channels." Connect to a 24 p. preview or request complete full text in PDF format. Access restricted to UC campuses, 2006. http://wwwlib.umi.com/cr/ucsd/fullcit?p3213857.

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Thesis (Ph. D.)--University of California, San Diego, 2006.<br>Title from first page of PDF file (viewed June 27, 2006). Available via ProQuest Digital Dissertations. Vita. Includes bibliographical references (p. 162-165).

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29

Farber, Benjamin. "Quantization over noisy channels and bit allocation /." Diss., Connect to a 24 p. preview or request complete full text in PDF format. Access restricted to UC campuses, 2005. http://wwwlib.umi.com/cr/ucsd/fullcit?p3170234.

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30

Taylor, Cynthia H. "Evaluation of stream habitat enhancement projects in the Umatilla National Forest, northeast Oregon and southeast Washington /." view abstract or download file of text, 2000. http://wwwlib.umi.com/cr/uoregon/fullcit?p1400408.

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Thesis (M.A.)--University of Oregon, 2000.<br>Typescript. Includes vita and abstract. Includes bibliographical references (leaves 354-373). Also available for download via the World Wide Web; free to University of Oregon users.

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31

Pendharkar, Niranjan Ramesh. "Optimization of CDMA for low flying aircraft channels." Diss., Connect to online resource, 2005. http://wwwlib.umi.com/cr/colorado/fullcit?p1430176.

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32

Dorfman, Vladimir. "Detection and coding techniques for partial response channels /." Diss., Connect to a 24 p. preview or request complete full text in PDF format. Access restricted to UC campuses, 2003. http://wwwlib.umi.com/cr/ucsd/fullcit?p3094619.

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33

Anderson, Adam L. "Correlation-based beamforming for multi-user MIMO channels." Diss., Connect to a 24 p. preview or request complete full text in PDF format. Access restricted to UC campuses, 2008. http://wwwlib.umi.com/cr/ucsd/fullcit?p3331446.

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Thesis (Ph. D.)--University of California, San Diego, 2008.<br>Title from first page of PDF file (viewed December 16, 2008). Available via ProQuest Digital Dissertations. Vita. Includes bibliographical references (p. 144-151).

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34

Patten, Craig Dustin. "Structure and function of voltage gated potassium channels /." Diss., Connect to a 24 p. preview or request complete full text in PDF format. Access restricted to UC IP addresses, 1998. http://wwwlib.umi.com/cr/ucsd/fullcit?p9912852.

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35

Altekar, Shirish A. "Detection and coding techniques for magnetic recording channels /." Diss., Connect to a 24 p. preview or request complete full text in PDF format. Access restricted to UC campuses, 1997. http://wwwlib.umi.com/cr/ucsd/fullcit?p9804513.

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36

Bixby, Kathryn A. "Structural studies of intracellular domains of potassium channels /." Diss., Connect to a 24 p. preview or request complete full text in PDF format. Access restricted to UC campuses, 1999. http://wwwlib.umi.com/cr/ucsd/fullcit?p9944215.

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37

Pham, Tri. "Soft Detection of Trellis Coded CPM in Frequency-SelectiveChannels." Thesis, University of Canterbury. Electrical and Electronic Engineering, 2012. http://hdl.handle.net/10092/7178.

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Non-linear continuous phase modulation has constant envelope and spectral efficiency, which are desirable for public safety communication systems where both bandwidth and power are limited. A practical design of an innovation based receiver for partial response CPM was recently developed for public safety applications. It is in the form of a linear predictive demodulator with a coefficient look up table. The demodulator shows great performance over multipath fading channels without channel equalization and promises a significant contribution to public safety communication. The work in this t

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38

Smith, Michael Edward. "Causes and consequences of individual growth rate variability in red drum (Sciaenops ocellatus) larvae /." Full text (PDF) from UMI/Dissertation Abstracts International, 2001. http://wwwlib.umi.com/cr/utexas/fullcit?p3055247.

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39

Lambe, Derek. "WATER VAPOR AND CARBON DIOXIDE SPECIES MEASUREMENT IN NARROW CHANNELS." Master's thesis, University of Central Florida, 2009. http://digital.library.ucf.edu/cdm/ref/collection/ETD/id/4022.

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A novel method has been implemented for measuring the concentration of gas species, water vapor and carbon dioxide, within a narrow channel flow field non-invasively using tunable diode laser absorption spectroscopy (TDLAS) in conjunction with a laser modulated at a high frequency [Wavelength Modulation Spectroscopy (WMS)] tuned to the ro-vibrational transition of the species. This technique measures the absorption profile which is a strong function of the species concentration across short path lengths and small time spans, as in PEM fuel cells during high load cycles. This method has been ve

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40

Bohm, Rudy Ashish. "Transcriptional control of slowpoke, a calcium activated potassium channel gene /." Full text (PDF) from UMI/Dissertation Abstracts International, 2000. http://wwwlib.umi.com/cr/utexas/fullcit?p3004218.

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41

Wang, Xizhuo. "STIM Protein Coupling Domains and The Activation of Orai Channels." Diss., Temple University Libraries, 2015. http://cdm16002.contentdm.oclc.org/cdm/ref/collection/p245801coll10/id/366037.

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Biochemistry<br>Ph.D.<br>STIM1 and STIM2 are widely expressed endoplasmic reticulum (ER) Ca2+ sensor proteins able to translocate within the ER membrane to physically couple with and gate plasma membrane (PM) Orai Ca2+ channels. The coupling of STIM proteins and Orai Ca2+ entry channels generates “store-operated” Ca2+ signals crucial in controlling responses in many cell types. In this study, we reveal critical differences in the function of the short STIM-Orai activating regions (SOAR) from STIM1 and STIM2. We narrowed these differences in Orai1 gating to a strategically exposed phenylalanine

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42

Brown, David Avery. "Myocardial ATP-sensitive potassium channels and ischemia/reperfusion injury." Diss., Connect to online resource, 2005. http://wwwlib.umi.com/cr/colorado/fullcit?p3190363.

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43

Boyer, Stephanie B. "G-protein mediated trafficking of inwardly rectifying potassium channels." Diss., Connect to a 24 p. preview or request complete full text in PDF format. Access restricted to UC campuses, 2008. http://wwwlib.umi.com/cr/ucsd/fullcit?p3310410.

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Thesis (Ph. D.)--University of California, San Diego, 2008.<br>Title from first page of PDF file (viewed July 10, 2008). Available via ProQuest Digital Dissertations. Vita. Includes bibliographical references.

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44

Collins, Bruce E. "Transmission policies for time-varying channels with delay constraints /." Diss., Connect to a 24 p. preview or request complete full text in PDF format. Access restricted to UC campuses, 2004. http://wwwlib.umi.com/cr/ucsd/fullcit?p3141834.

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45

Soriaga, Joseph Binamira. "On near-capacity code design for partial-response channels /." Diss., Connect to a 24 p. preview or request complete full text in PDF format. Access restricted to UC campuses, 2005. http://wwwlib.umi.com/cr/ucsd/fullcit?p3167813.

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46

Lu, Biao. "Wireline channel estimation and equalization /." Full text (PDF) from UMI/Dissertation Abstracts International, 2000. http://wwwlib.umi.com/cr/utexas/fullcit?p3004324.

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47

Cooper, Clive William Reeves. "Channel allocation in wireless networks /." Diss., Connect to a 24 p. preview or request complete full text in PDF format. Access restricted to UC campuses, 2004. http://wwwlib.umi.com/cr/ucsd/fullcit?p3127636.

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48

Panduru, Flaviu Gabriel. "Performance analysis of symbol timing estimators for time-varying MIMO channels." Thesis, Texas A&M University, 2004. http://hdl.handle.net/1969.1/1051.

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The purpose of this thesis is to derive and analyze the theoretical limits for estimatingthe symboltiming delayof Multiple-Input Multiple-Output (MIMO)systems. Two main N X M system models are considered, where N represents the number of transmit antennas and M denotes the number of receive antennas, the 2 X 2 system used by S.-A. Yangand J. Wu and the 4 X 4system used by Y.-C. Wu and E. Serpedin. The second model has been extended to take into account the symbol time-varying fading. The theoretical estimation limits are shown by several bounds: modified Cramer-Rao bound (MCRB), Cramer-Rao bou

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49

Soundarapandian, Mangala Meenakshi. "Glutamate Excitotoxicity in Epilepsy and Ischemia." Doctoral diss., University of Central Florida, 2007. http://digital.library.ucf.edu/cdm/ref/collection/ETD/id/3169.

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'Excitotoxicity' represents the excitatory amino acid mediated degeneration of neurons. Glutamate is the major excitatory neurotransmitter in the brain. Glutamate excitotoxicity has been implicated in a number of neurodegenerative disorders like Stroke, Epilepsy, Alzheimer's disease and traumatic brain injury. This neurotoxicity is summed up by the 'glutamate hypothesis' which describes the cause of neuronal cell death as an excessive release of glutamate causing over excitation of the glutamate receptors and subsequent increase in influx of calcium leading to cell death. An effort to countera

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50

Jaleel, Naser. "Re-Expression of T-Type Calcium Channels Minimally Affects Cardiac Contractility and Activates Pro-Survival Signaling Pathways in the Myocardium." Diss., Temple University Libraries, 2010. http://cdm16002.contentdm.oclc.org/cdm/ref/collection/p245801coll10/id/83093.

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Physiology<br>Ph.D.<br>The role of T-type calcium channels (TTCCs) in the heart is unclear. TTCCs are transiently expressed throughout the neonatal heart during a period of rapid cardiac development. A few weeks postnatally, TTCCs are no longer found in ventricular myocytes (VMs) and calcium influx via TTCCs (ICa,T) is only detected in the SA node and Purkinje system. However, pathologic cardiac stress is associated with re-expression of TTCCs in VMs. Whether ICa,T in this setting promotes cardiac growth or exacerbates cardiac function is a topic of debate. The focus of this thesis work was to

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