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Journal articles on the topic 'CSR and Digitalization'
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1
Irawan, Enjang Pera, Suwandi Sumartias, Soeganda Priyatna, and Agus Rahmat. "A Review on Digitalization of CSR during the COVID-19 Pandemic in Indonesia: Opportunities and Challenges." Social Sciences 11, no. 2 (2022): 72. http://dx.doi.org/10.3390/socsci11020072.
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The COVID-19 pandemic has become a global problem since first appearing in 2020. Not only does it heavily affect the health sector, but it also spreads to other sectors such as social, economic, and education. Studies have shown that many global companies, including those based in Indonesia, contribute to the global pandemic mitigation by implementing Corporate Social Responsibility (CSR) programs. So far, the implementation of CSR is mainly focused on providing food, medicines, and vitamins, as well as medical facilities and equipment. On the other hand, other reviewed studies showed that the pandemic has transformed the CSR implementation from offline to online, also known as CSR digitalization. The limitation in mobility and strict social distancing rules by the government have resulted in this emergence of CSR digitalization initiatives. Although CSR digitalization is still relatively rare, several technology companies have started implementing it. CSR digitalization practices aim to empower micro, small, and medium enterprises (MSME) to master digital competencies and increase their economic condition affected by the pandemic. Companies implementing CSR digitalization reported a more efficient and effective CSR implementation. This article can potentially introduce a new paradigm to the industry players on the importance of CSR digitalization and future opportunities due to the changes in the behavior of society post-pandemic.
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Trofimova, Natalya N. "Digitalization and corporate social responsibility: assessing the information content and loyalty of personnel in conditions of market instability." EKONOMIKA I UPRAVLENIE: PROBLEMY, RESHENIYA 11/5, no. 152 (2024): 93–100. https://doi.org/10.36871/ek.up.p.r.2024.11.05.014.
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The article examines the impact of digitalization on employee engagement and commitment to corporate values, in the context of corporate social responsibility (CSR) and changes in human resource management (HRM) against the backdrop of global economic and social transformations. The purpose of this study is to examine the relationship between digitalization and employee commitment to the company’s corporate values, in particular, CSR. The author explains why strategic human resource management (HRM) is important in this regard. The objectives of the study are: to substantiate the impact of digitalization on employee commitment to CSR, to clarify the process by which digitalization influences employee commitment to the company’s values and CSR.
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Purnama, Hari. "PERANAN CSR DALAM MEMEDIASI PENGARUH DIGITALISASI, KEPUTUSAN INVESTASI DAN KINERJA KEUANGAN TERHADAP NILAI PERUSAHAAN (Studi Pada Perusahaan Farmasi di BEI Periode 2016-2020)." Medikonis 13, no. 1 (2022): 29–40. http://dx.doi.org/10.52659/medikonis.v13i1.52.
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ABSTRACT
 
 This study aims to examine the effect of digitization, investment decisions and financial performance on firm value. To examine the effect of digitization and investment decisions on financial performance. To examine the effect of Digitalization and Investment Decisions on Corporate Value moderated by CSR. The variables of this study consisted of independent, dependent and mediating variables. The independent variables of this study are digitalization, investment decisions and financial performance, the dependent variable is firm value and the moderating variable is CSR. The population in this study are all pharmaceutical companies on the Indonesia Stock Exchange for the 2016-2020 period. Sampling technique purposive sampling. Methods of data collection using literature and documentation. The analytical technique used is path analysis or path analysis using multiple linear regression with a significance level of 5%. The results of research on digitization, financial performance and CSR have a positive and significant effect on firm value. While the Investment Decision does not affect the Company Value. Digitalization, and Financial Performance have a positive and significant impact on CSR. Meanwhile, investment decisions have no effect on CSR. CSR is able to mediate the relationship between the influence of digitalization, investment decisions and financial performance on firm value.
 
 Keywords: Digitalization, Investment Decision, Financial Performance, CSR and Company Value
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Katenova, Maya. "Corporate Digital Responsibility: New Horizon and Benefits for Businesses." Central Asia Business Journal 23, no. 1 (2023): 2–11. https://doi.org/10.55861/cabj.23.01.01.
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The paper attempts to define the concept of Corporate Digital Responsibility (CDR) and different benefits of CDR for businesses. At the same time, the issue of Corporate Social Responsibility (CSR) is also discussed as they are connected with each other and both are beneficial to the society in general. The topic of CDR is promising and it provides different benefits for the society as well as for businesses. Digitization concerns the virtual world today. it is important to merge sustainability with the virtual world, bringing these two concepts together is crucial. This merging is called Corporate Digital Responsibility (CDR). The importance of digitalization is discussed as well as benefits of digitalization are presented. An obvious benefit of digitization of CSR is the scaling back on the use of paper. Cloud storage eliminates paper waste and makes it easier to access all documents from anywhere. Digitalization reduces the emissions produced for every ton of paper. Paper does not only create energy waste; it also creates water waste. The paper production endangers natural habitats: over thirty million acres of woods are being destroyed yearly. Therefore, a digital platform or an application can significantly lower the organization’s environmental impact.
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Yaheva, Galina, Andrey Plakhin, Yulia Vailunova, and Maria Selezneva. "Implementation of CSR in the organizations’ strategies: experience of Russia and Belarus, directions of methods and tools development of CSR in the conditions of digitalization of economies." SHS Web of Conferences 89 (2020): 06007. http://dx.doi.org/10.1051/shsconf/20208906007.
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The purpose of the article is to analyze the experience of introducing CSR in the Union State of Russia and Belarus and to develop directions for the development of CSR methods and tools in the context of the digitalization of the economies of Russia and Belarus.The article systematizes methods for assessing CSR at the macro and micro levels: compliance with international CSR standards; involvement in the UN Global Compact; indices for assessing the effectiveness of companies in the field of CSR; ratings and indices for assessing the effectiveness of CSR, developed by public and state organizations.The analysis of the experience of CSR implementation in the Union State of Russia and the Republic of Belarus is carried out. Identified barriers to the development of CSR in Russia and the Republic of Belarus. The directions of development of CSR methods and tools in the context of digitalization of the economies of Russia and Belarus are studied. Scientific significance lies in the development of CSR methods and tools in the context of digitalization of economies. The study used modern scientific literature on the digital ecosystem and CSR, statistical and analytical materials found on thematic Internet sites and in print media. The practical significance of the results lies in the possibility of their use by state and regional authorities, business in CSR strategies, as an integral part of the strategy for sustainable development of the economy, for making decisions aimed at increasing the stability and competitiveness of the economies of the Union State.
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Abdallah-Ou-Moussa, Soukaina, Martin Wynn, Omar Kharbouch, and Zakaria Rouaine. "Digitalization and Corporate Social Responsibility: A Case Study of the Moroccan Auto Insurance Sector." Administrative Sciences 14, no. 11 (2024): 282. http://dx.doi.org/10.3390/admsci14110282.
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The aim of this article is to explore the impact of digitalization on corporate social responsibility (CSR) in the automobile insurance sector in Morocco. This article first explores the theoretical and conceptual foundations of digital transformation and CSR. A mixed methods approach is then used, combining qualitative interviews with a wider quantitative survey, to investigate how digital innovations influence CSR practices. Interview analysis provides the basis for the development of a conceptual framework and eight hypotheses, which are then tested using quantitative techniques to analyze survey data. The results reveal several links between the benefits of digitalization and CSR. Claims management platforms, digital roadside assistance tools, and digital vehicle assessment and inspection all positively impact policyholders’ well-being in terms of compensation and asset preservation, thereby enhancing the CSR profile of automobile insurers. Similarly, augmented reality (AR) and virtual reality (VR) training and simulation, as well as repair assistance, have positive impacts on policyholders’ well-being and advance the CSR positioning of automobile insurers. This article has limitations as it is based on a narrow industrial sector in a single country, but it nonetheless highlights certain relevant interrelationships between digitalization and CSR, contributing to the development of theory and practice in these research areas.
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Anum, Fatima, Ifrah, Lyba, and Javaria Sajjad. "Leveraging Digitalization and Servitization to Improve Financial Performance: An Empirical Analysis." Journal of Policy Research 10, no. 2 (2024): 75–89. http://dx.doi.org/10.61506/02.00209.
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This research investigates the interplay between digitalization, servitization, and Corporate Social Responsibility (CSR) in influencing the financial performance of Pakistani banks. The study addresses a critical gap by examining how these factors combine to impact bank profitability in the contemporary landscape of digital transformation and evolving customer demands. A quantitative approach is employed, utilizing survey data collected from branch managers in Pakistani banks. Standardized scales measure digitalization, servitization, CSR, and bank performance. The findings demonstrate a positive direct effect of digitalization on bank performance. Furthermore, servitization strengthens this positive impact, suggesting that banks offering a comprehensive suite of services alongside traditional products achieve superior financial outcomes. Notably, the study reveals no significant short-term contribution of CSR to a bank's financial performance. Thus, the study sheds light on the crucial role of servitization in amplifying the positive effects of digitalization on bank performance. By strategically integrating services with products, banks can leverage digital technologies to become more data-driven and enhance their financial health.
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Pan, Xiaoyan, and Shufeng Xiao. "What Drives Firms to Go Green in China? The Role of Digitalization." Sustainability 17, no. 1 (2024): 234. https://doi.org/10.3390/su17010234.
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With the deep integration and development of both the digital economy and the ecological economy, governments, media, researchers and others have begun paying great attention to green digital issues. Yet whether and how digital resources shape corporate social responsibility (CSR) remains unclear. This paper examines the relationship between digital resources, CSR, and environmental performance during a period of rapid technological development, with a focus on Chinese manufacturing enterprises. We draw on structural equation modeling (SEM) to verify how digitalization contributes to more environmentally friendly and sustainable economic development. Our dataset comprises survey data from 174 Chinese manufacturing companies, providing a theoretical basis and empirical support for the deep integration of digitalization with green and low-carbon transformation. The results demonstrate that digital resources significantly promote CSR, which in turn facilitates the improvement of environmental performance. We thus find that CSR plays a mediating role in the digital resources–environmental performance relationship. Consequently, companies can consider greening their innovations through CSR practices as part of the digital transformation environment. Finally, digital resources and CSR contribute to greening innovation in different ways. This study highlights the critical role of robust CSR in driving green performance during digital transformation. It addresses a significant research gap by exploring the synergistic relationship between digitalization and green innovation, emphasizing the strategic importance of integrating CSR to achieve mutually beneficial outcomes for both society and businesses. Additionally, the study identifies deficiencies in existing research regarding the interplay between digital transformation and CSR and investigates how enterprises can directly enhance environmental performance by leveraging digital resources within the context of the digital economy.
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Chwiłkowska-Kubala, Anna, Szymon Cyfert, Kamila Malewska, Katarzyna Mierzejewska, and Witold Szumowski. "The Relationships among Social, Environmental, Economic CSR Practices and Digitalization in Polish Energy Companies." Energies 14, no. 22 (2021): 7666. http://dx.doi.org/10.3390/en14227666.
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This paper explores relationships among CSR practices in the social, economic and environmental dimensions and digitization in the Polish energy companies. The study used the CATI method, and the data obtained from 110 companies was analyzed using a set of methods starting with correlation analysis, through regression analysis, including backward stepwise regression. Obtained results led to the formulation of SEM (Structural Equitation Modelling) model that has been tested. Results confirm the influence of social CSR practices on practices in economics and environmental CSR dimensions and on the level of digitalization. Research also suggests that there is essentially no significant impact of the size of the enterprise on the level of digitalization, as well as on any of the analyzed types of CSR practices.
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Kravchenko, Olena, and Angelina Zinchenko. "DIGITALIZATION AND SOCIAL RESPONSIBILITY: IMPACT ON THE COMPETITIVENESS OF ENTERPRISES." Economic scope, no. 201 (June 10, 2025): 92–95. https://doi.org/10.30838/ep.201.92-95.
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The purpose of this study is to investigate the impact of digitalization and corporate social responsibility (CSR) on the competitiveness of enterprises, highlighting the importance of integrating these components to achieve sustainable growth and resilience in a rapidly evolving business environment. This topic is particularly relevant given the increasing pressure on companies to adopt innovative digital solutions while simultaneously addressing social and environmental concerns. The convergence of these trends necessitates the development of new strategies that balance technological progress with responsible business practices. The research methodology employed includes a thorough analysis of theoretical foundations, comparative studies of international best practices, and case analysis of successful companies that have effectively integrated digitalization and CSR into their corporate strategies. Secondary data sources such as scientific publications, business reports, and industry analyses were utilized to identify patterns, challenges, and opportunities associated with this integration. The results indicate that digitalization and CSR are powerful drivers of competitiveness, contributing to enhanced operational efficiency, improved customer satisfaction, greater brand loyalty, and expanded access to global markets. The synergy between technological innovation and social responsibility fosters the creation of value-added products and services, strengthens corporate reputation, and enhances organizational adaptability to external challenges. However, enterprises face significant obstacles, including high implementation costs, complexity of integrating these approaches, cybersecurity threats, and difficulties in measuring the tangible impact of CSR initiatives. The practical significance of this study lies in providing clear recommendations for enterprises seeking to enhance their competitiveness through the integration of digital technologies and CSR principles. The proposed approach offers valuable insights for business managers, policymakers, and researchers aiming to develop innovative, socially responsible, and technologically advanced business models. By adopting best practices and leveraging digital tools for effective CSR implementation, companies can achieve sustainable competitive advantages and ensure long-term success in the global marketplace.
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Tiwari, Bindu, and Naveen Kumar. "Corporate Social Responsibility Performance in Relation with Digitalization of Marketing in India." International Journal of Emerging Research in Management and Technology 7, no. 4 (2018): 25. http://dx.doi.org/10.23956/ijermt.v7i4.3.
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India being a developing country, companies have now realized that profit making is not only the goal of any corporation, but also trust building and gaining good social relationship is must in long run. Where going green andconcept of being responsible in every small and large industry is spreading all over, company for being conscious of CSRimplementing cost is also obvious. No company wants to merely spend over any extra business affaires which directly don’t generate any worth. So, in this context, company started looking of the way to create business values out of CSR investment.This paper tried to relate impact of digital marketing on CSR performance of the company and to find out the ways to make worth out of CSR investment by exploiting digital facility. The paper isbased over various secondary sources of information. This paper finds that CSR now can be used as a tool of marketing. It is not merely a waste of investment. It helps to gain sustainability and publicity with a positive responsible image of the company. In long term it will achieve positive word of mouth, publicity, support and goodwill and relationship development. Digitization has made it easier to initiate and promote CSR activities.
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Zheng, Yaxin. "CSR of Platform Enterprises in the Era of Digitalization." Journal of Business Theory and Practice 12, no. 2 (2024): p61. http://dx.doi.org/10.22158/jbtp.v12n2p61.
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The concept of Corporate Social Responsibility (CSR) has a long history and has always been a topic of controversy. Scholars have continuously researched it without pause. During the traditional phase dominated by manufacturing industries, scholars debated whether companies should assume social responsibility and what specific responsibilities they should fulfill. The theories of shareholder orientation and stakeholder theory emerged in this context. In the present era of digitalization, which has reshaped traditional business models and significantly impacted people’s work and lives, platform enterprises have not only contributed to economic development but have also brought forth prominent social issues. These issues include allegations of monopolistic behavior, leakage of user information, and infringement of consumer rights. To varying degrees, these challenges expose the lack of social responsibility in platform enterprises and the absence of effective legislation and regulation. This paper explores the legal and regulatory dilemmas faced by platform enterprises in fulfilling social responsibility in the digital age, and discuss the innovation and governance of social responsibility from individual, corporate, and societal perspectives.
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Dinu, Elena, Victor Emanuel Ciuciuc, Ion Moldoveanu, and Valentin Stoica. "Pondering Digitalization: An Exploratory Study on Organizational Capitalization of Digital Media for Disclosing CSR." Management Dynamics in the Knowledge Economy 10, no. 4 (2022): 304–29. http://dx.doi.org/10.2478/mdke-2022-0020.
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Abstract The goal of this study had as a premise a perceived gap of knowledge regarding the use of digital media and platforms by Romanian organizations with the purpose to disclose corporate social responsibility (CSR) information. In the context of the ever-increasing digitalization process, the research aimed to explore the current situation within the organizational setting to provide evidence on the type of media and content used and with a view to identifying possible trends. To objectively assess the situation, the study employed models developed by various researchers to measure CSR disclosure on corporate websites, Facebook and Twitter accounts. The results of the study indicate that the selected Romanian companies make limited use of online media for the purpose to reveal CSR. They rather prefer corporate websites and Facebook accounts to communicate such information to stakeholders, while Twitter is rarely utilized. The findings point to the fact that education and social development are the areas of CSR where Romanian companies mostly contribute, but, at the same time, they signal that the advantages and advances availed by systemic digitalization are yet to be properly exploited against the backdrop of CSR disclosure.
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Khattak, Amira, and Zahid Yousaf. "Digital Social Responsibility towards Corporate Social Responsibility and Strategic Performance of Hi-Tech SMEs: Customer Engagement as a Mediator." Sustainability 14, no. 1 (2021): 131. http://dx.doi.org/10.3390/su14010131.
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Digitalization has opened up new methods to promote socialization in all types of organizations, generally, and businesses specifically. Stakeholders now prefer those businesses which are inclined towards social norms and virtues. In the era of digitalization, digital social responsibility (DSR) has become the strategic decision for all kinds of business organizations. Therefore, the aim of the current study was to highlight the achievement of corporate social responsibility (CSR) and strategic performance (SP) through customer engagement with digital social responsibility (DSR). Customer engagement with DSR is also tested as a mediator between DSR and CSR performance, and DSR and SP. Data were collected from the owners/managers of hi-tech Small and Medium Enterprises (SMEs). For the purpose of data analysis, various statistical procedures were applied. Results proved that DSR plays an essential role in explaining customer engagement with DSR, SP and CSR performance. Customer engagement with DSR directly affects SP and CSR performance, and also acts as a mediator. This study contributes to both theory and practical management by investigating how DSR helps to achieve SP and CSR performance. This is a unique study of the mechanism to achieve SP and CSR performance through DSR and customer engagement with DSR.
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Irawan, Enjang Pera. "Opportunities and Challenges of CSR Digitalization: Lessons from Major Companies in Indonesia in Mitigating Post-COVID-19 Unemployment." Jurnal Komunikasi: Malaysian Journal of Communication 40, no. 3 (2024): 1–20. http://dx.doi.org/10.17576/jkmjc-2024-4003-01.
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In the aftermath of the COVID-19 pandemic, global impacts extended beyond communities' physical and mental health, encompassing nations' economic stability. Many companies responded actively by contributing to government efforts in addressing post-pandemic economic challenges, particularly through Corporate Social Responsibility (CSR) initiatives. This research aims to identify opportunities and challenges in digitalizing CSR to mitigate the financial impacts of the COVID-19 pandemic. The study focuses on the CSR program, Indosat Digital Camp (IDCamp), implemented by Indosat Ooredoo. The objective is to evaluate the opportunities and challenges faced by Indosat Ooredoo in digitizing CSR to address the economic impacts of the COVID-19 pandemic. Utilizing a qualitative methodology and a single case study design, the research involves interviews with 6 representatives from Indosat Ooredoo and 10 IDCamp participants from Yogyakarta, Bandung, Jakarta, Kabupaten Ogan Komering Ulu, and Kota Tangerang. Research findings reveal that digitalizing CSR presents sustainable opportunities as it can reduce unemployment, provide industry-relevant competencies, align with Indonesia's digital era, remain relevant to post-COVID-19 digital activities, align with government programs, support the demand for digital talents, and attract community participation due to its practical nature. However, IDCamp implementation poses potential challenges, including responsive organization, internet network issues, government program support, program updates, established execution systems, coordination with mass media, and ensuring digitalization facilitates community participation in CSR programs. Keywords: COVID-19 pandemic, CSR digitization, CSR Collaboration, CSR opportunities, CSR challenges.
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Verma, Puja, and Shashank Bhushan Lall. "IMPACT OF CORPORATE SOCIAL RESPONSIBILITY (CSR) PERFORMANCE INFORMATION THROUGH DIGITALIZATION ON CONSUMER BUYING DECISION: AN EMPIRICAL STUDY." INTERNATIONAL JOURNAL OF ADVANCED RESEARCH IN COMMERCE, MANAGEMENT & SOCIAL SCIENCE 07, no. 04(I) (2024): 267–71. https://doi.org/10.62823/ijarcmss/7.4(i).7107.
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Purpose: The increased emphasis on Corporate Social Responsibility (CSR) and the rapid advancement of digital technologies have transformed how firms communicate clients about their CSR initiatives. The goal of this research is to evaluate how consumer purchase decisions are influenced by CSR performance statistics provided online. Methodology: The research is empirical. Data is collected from Patna University's postgraduate commerce department students via surveys to investigate how digitalized CSR information influences purchase behavior. A total of 141 students responded out of 200. A hypothesis that is consistent with the study's objectives is formulated and then subjected to multiple regression analysis using SPSS. Findings: The findings demonstrate how digital data on corporate social responsibility performance and consumer purchase decisions are related. Furthermore, data reveals that individuals often learn about a company's CSR initiatives from its websites.
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Hammerström, Lennart, Carsten Giebe, and Dirk Zwerenz. "Influence of Big Data & Analytics on Corporate Social Responsibility." SocioEconomic Challenges 3, no. 3 (2019): 47–60. http://dx.doi.org/10.21272/sec.3(3).47-60.2019.
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This paper summarizes current corporate policy activities through Corporate Social Responsibility (CSR). In this context, the use of Big Data & Analytics (BD&A) will be discussed. The main purpose of the research is the pursuit of CSR, as the topic has been enormously advanced for companies in recent years. And there are many reasons for this. The consumption of the environment, the deposition of residues into air, ground and water by companies and also the labor conditions within the work environment is on outmost interest of the society. Companies try to avoid respectively reduce the negative impact that comes along with their value creation processes due to their competitive situation, public pressure, marketing reasons or because they are forced by legal requirements and regulations. Those improvements are often publicized in CSR/sustainability reports. Many companies set themselves CSR targets that refer to a particular baseline. With doing so the companies can find the right areas for improvement, measure their progress, apply different methodologies and create measures to further enhance their situation. Some of those measures are driven by digitalization and with the progress that is made within this area of research new opportunities to reduce the negative impact arise. The potential that lies within digitalization to improve CSR indicators is widely underestimated. To emphasize the impact that digitalization can have on the value creation process, a very specific methodology from the field of digitalization, the analysis of big data, was chosen exemplarily for this analysis. The systematization of research and approaches to solving the problem will show that Big Data & Analytics is underemployed in the area of Corporate Social Responsibility. The research results summarized in the paper confirm and prove that companies need not be primarily interested in CSR. Economic interests usually go hand in hand with this. To make Big Data & Analytics a contributor to Corporate Social Responsibility investments are necessary. The potential of Big Data & Analytics that is elaborated in this article can help to justify the investments into this field of application. The paper is processed in the following logical order: After an introductory section, Big Data & Analytics will present its contribution to Corporate Social Responsibility. After establishing a hypothesis, the analysis part comes in the form of a field application. In the further course, the influence of CSR on the Internet of Things (IoT) will be dealt with in a business case. The article will give an insight into the sustainability reports of the companies BMW, Deutsche Telekom and the Linde Group. The topics CSR and BD&A in the automotive industry will be investigated, as well. The expected savings in energy consumption by BD&DA are discussed here. The paper is concluded with a critical appraisal. Keywords: big data & analytics, corporate social responsibility (csr), data analytics, energy consumption, investment decision, sustainability.
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Trofimova, Natalya N. "THE IMPACT OF EMPLOYEE AUTONOMY ON COMMITMENT TO CORPORATE SOCIAL RESPONSIBILITY IN THE CONTEXT OF DIGITALIZATION." EKONOMIKA I UPRAVLENIE: PROBLEMY, RESHENIYA 9/11, no. 150 (2024): 149–57. https://doi.org/10.36871/ek.up.p.r.2024.09.11.019.
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The article examines the impact of digitalization on employee engagement and commitment to corporate values, in the context of corporate social responsibility (CSR) and changes in human resource management (HRM) against the backdrop of global economic and social transformations. In the context of high competition and market instability, companies need not only to adapt to changes, but also to maintain a high level of employee commitment through effective motivation systems, development of corporate culture and the introduction of digital technologies. The author analyzes the impact of digitalization on the organizational structure and corporate culture, emphasizing the importance of employee autonomy and creating a favorable environment for their engagement. Particular attention is paid to the impact of external factors, such as the pandemic and economic crisis, on business models and approaches to HR management. The article also considers the theoretical and practical aspects of the implementation of CSR and innovative HR strategies aimed at maintaining employee loyalty and productivity, with an emphasis on sustainable development and corporate social responsibility. Key words: organizational change, digital transformation, sustainability, competitiveness, CSR, personnel autonomy.
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Alfarizi, Muhammad, and Rini Kurnia Sari. "Interconnection of Green Knowledge Management and Sustainable Business Capabilities: An Investigation of the Culinary MSME Sector in the Food Waste Emergency Zone of Indonesia." IOP Conference Series: Earth and Environmental Science 1324, no. 1 (2024): 012072. http://dx.doi.org/10.1088/1755-1315/1324/1/012072.
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Abstract MSMEs face thorny problems in the contribution of the Yogyakarta culinary MSME economic sector. Although MSMEs have a vital role in economic growth and employment, negative impacts on the environment are a pressing issue. This research explores the concept of Green Knowledge Management to improve green business capabilities in overcoming waste problems and sustainable practices. The quantitative approach was chosen with an online survey of Indonesian Culinary MSMEs with SEM PLS analysis techniques. The results showed that Green Knowledge Management had a significant positive impact on the performance of Indonesian culinary MSMEs. It helps identify green practices, innovation, tax compliance, CSR, and digitalization. It promotes sustainability, operational efficiency, and competitiveness. Recommendations include training, tax incentives, green innovation, CSR, digitalization support from the government, and MSMEs’ focus on green knowledge management for sustainable growth.
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Lingur, Liubov, Olena Martyniuk, Iryna Ivchenko, and Oleg Ivchenko. "Creating a digital space of socially sustainable development for food enterprises." Eastern-European Journal of Enterprise Technologies 4, no. 13(118) (2022): 22–33. http://dx.doi.org/10.15587/1729-4061.2022.263540.
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Under modern conditions, there are new requirements for the formation of relations with consumers, partners, employees, and society. The possibilities of integrating corporate social responsibility (CSR) tools and economic digitalization processes have been investigated and a new format for evaluating the activities of small and medium-sized businesses related to their level of maturity has been defined. This study formulates patterns of CSR development, proposes the use of a new concept of "digital space of social sustainable development" (DSSSD), and reports a methodological toolkit devised for determining the level of maturity of the digital space of social sustainable development (DSSSD) of food industry enterprises. The developed methodological support makes it possible to assess CSR by economic, social, and informatization criteria. The proposed CSR scorecard makes it possible to compare companies and rank them in the coordinate system of corporate social responsibility/digitalization. 17 key indicators have been identified, which are formed into three key groups. Confirmation of the effectiveness of the methodology is the execution of calculations for small and medium-sized businesses in the food industry. According to the results of the calculations, the maturity levels of eight enterprises of the food industry in Ukraine in the DSSSD space were determined. The analysis made it possible to determine that four enterprises are at the initial level of DSSSD (zone 1 Digital Descriptive), two enterprises are moving to zone 2 (Solutions Analytics Digital), and two enterprises are in a state of transition to zone 3 (Smart CIS) due to increasing the level of digitalization and the formation of an internal CSR system, which indicates their active development. This makes it possible to assert that the technique is effective and can be useful for enterprises around the world. The selected indicators are used at all enterprises of those countries that use the international accounting and reporting system. Improving the system in the areas of formation of corporate social responsibility and the introduction of digitalization of the enterprise makes it possible to optimize the information systems of enterprises, automate management procedures, and create new communication channels with consumers and beneficiaries. This will contribute to the development of a systemic socio-economic effect of business, care for the needs of people, the development of the social climate at an enterprise, and the emergence of new formats of interaction between business, the state, and society.
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Liubov, Lingur, Martyniuk Olena, Ivchenko Iryna, and Ivchenko Oleg. "Creating a digital space of socially sustainable development for food enterprises." Eastern-European Journal of Enterprise Technologies 4, no. 13 (118) (2022): 22–33. https://doi.org/10.15587/1729-4061.2022.263540.
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Under modern conditions, there are new requirements for the formation of relations with consumers, partners, employees, and society. The possibilities of integrating corporate social responsibility (CSR) tools and economic digitalization processes have been investigated and a new format for evaluating the activities of small and medium-sized businesses related to their level of maturity has been defined. This study formulates patterns of CSR development, proposes the use of a new concept of "digital space of social sustainable development" (DSSSD), and reports a methodological toolkit devised for determining the level of maturity of the digital space of social sustainable development (DSSSD) of food industry enterprises. The developed methodological support makes it possible to assess CSR by economic, social, and informatization criteria. The proposed CSR scorecard makes it possible to compare companies and rank them in the coordinate system of corporate social responsibility/digitalization. 17 key indicators have been identified, which are formed into three key groups. Confirmation of the effectiveness of the methodology is the execution of calculations for small and medium-sized businesses in the food industry. According to the results of the calculations, the maturity levels of eight enterprises of the food industry in Ukraine in the DSSSD space were determined. The analysis made it possible to determine that four enterprises are at the initial level of DSSSD (zone 1 Digital Descriptive), two enterprises are moving to zone 2 (Solutions Analytics Digital), and two enterprises are in a state of transition to zone 3 (Smart CIS) due to increasing the level of digitalization and the formation of an internal CSR system, which indicates their active development. This makes it possible to assert that the technique is effective and can be useful for enterprises around the world. The selected indicators are used at all enterprises of those countries that use the international accounting and reporting system. Improving the system in the areas of formation of corporate social responsibility and the introduction of digitalization of the enterprise makes it possible to optimize the information systems of enterprises, automate management procedures, and create new communication channels with consumers and beneficiaries. This will contribute to the development of a systemic socio-economic effect of business, care for the needs of people, the development of the social climate at an enterprise, and the emergence of new formats of interaction between business, the state, and society.
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Atici, Gonca. "Editorial: Exploring the unseen dimensions of business performance — Enhancing business performance through boardroom diversity, ESG transparency, master data management, digitalization, and corporate social responsibility." Business Performance Review 2, no. 2 (2024): 4–6. https://doi.org/10.22495/bprv2i2editorial.
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This issue features a collection of scholarly articles that address critical research themes, including boardroom diversity, environmental, social, and governance (ESG) transparency, master data management, digitalization in management and accounting (MAC), and corporate social responsibility (CSR) in the context of business performance
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Masrick Hasan, Shaikh, K. M. Anwarul Islam, Tawfiq Taleb Tawfiq, and Priya Saha. "Triple pillars of sustainable finance: The role of green finance, CSR, and digitalization on bank performance in Bangladesh." Banks and Bank Systems 20, no. 1 (2025): 38–50. https://doi.org/10.21511/bbs.20(1).2025.04.
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This study examines the impact of sustainable finance factors on bank performance in Bangladesh. It utilizes annual data from 24 listed commercial banks in Bangladesh from 2016 to 2022. It focuses on three sustainable finance factors: green finance, corporate social responsibility (CSR), and digitalization. These factors ensure sustainable finance practices by prioritizing eco-friendly investments, responsible business operations, operational efficiency, and reduced resource consumption rather than focusing solely on short-term profit maximization. Return on assets (ROA) and return on equity (ROE) are used to measure the performance of commercial banks. This study incorporates default rate and bank size as control variables to consider inherent risk and operational scale, resulting in a more precise evaluation of the impact of digitization, CSR, and green financing on bank performance. Traditional and dynamic panel regression models, including feasible generalized least squares (FGLS) and random effects models, are applied to ensure robust findings. The findings indicate that green finance exhibits an insignificant impact on bank performance. However, corporate social responsibility (CSR) demonstrates a statistically significant positive effect on ROE through positive marketing, enhancing reputation, and building shareholder loyalty towards banks. Conversely, digitalization shows a statistically significant negative effect on performance, implying that initial implementation costs and challenges may outweigh the benefits. In addition, control variables, including default rate and bank size, exhibit a statistically significant negative relationship with performance measures. This suggests that higher default rates indicate increased credit risk and financial losses, while larger bank sizes may lead to inefficiencies due to agency costs and organizational complexities.
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Chen, Yi-Ru Regina, Yang Cheng, Chun-Ju Flora Hung-Baesecke, and Yan Jin. "Engaging International Publics via Mobile-Enhanced CSR (mCSR): A Cross-National Study on Stakeholder Reactions to Corporate Disaster Relief Efforts." American Behavioral Scientist 63, no. 12 (2019): 1603–23. http://dx.doi.org/10.1177/0002764219835258.
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With globalization, corporations increasingly have to consider both domestic stakeholders and overseas stakeholders (i.e., international publics) in their corporate social responsibility (CSR) practice. Digitalization empowers international publics to scrutinize and react to a (multinational) corporation’s CSR strategy, further affecting corporate outcomes of CSR practice. Drawing on the social media context and attribution theory, this study investigated international publics’ reactions to corporate disaster relief, an emerging type of mobile-enhanced CSR (i.e., mCSR) practice, in the United States and China by looking at individuals’ engagement with mobile social media during disasters, attribution of CSR motives, and level of CSR skepticism. Using structural equation modeling analysis, the survey data of randomly recruited Americans ( n = 816) and mainland Chinese ( n = 430) suggested that mobile social media engagement reinforces the values-, strategic-, and stakeholder-driven motives of mCSR in the United States and China. Egoistic-driven CSR motives elicited publics’ skepticism toward mCSR, while values- and stakeholder-driven motives inhibited skepticism in both countries. However, the effect of strategic-driven motives on skepticism was inconsistent internationally. Last, CSR skepticism triggered negative relational outcomes between the mCSR-performing corporation and various stakeholders in both countries. This study advances CSR and attribution theory and contributes to the practice of CSR, public relations, and international business in the social media and disaster response context.
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Ying, Ma. "The Impacts of Technology Innovation on Customer Satisfaction, Employee and Leadership Commitment in CSR Practice." INTERNATIONAL JOURNAL OF MANAGEMENT SCIENCE AND BUSINESS ADMINISTRATION 10, no. 3 (2024): 7–27. http://dx.doi.org/10.18775/ijmsba.1849-5664-5419.2014.103.1001.
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Abstract: In today’s digital economy, the Airline industries face ever-increasing innovation and social demands. This paper aims to explore the mediating impacts of technology innovation on customer satisfaction, employee commitment, and leadership commitment for the reputations of corporate social responsibility (CSR) practice evidence from Ethiopian Airlines. This study used mixed research design methods through primary data sources using structural equations and path modeling analysis. The results show that technology innovation is the most significant factor that mediates customer satisfaction and employee and leadership commitment with CSR practice. Employee commitment and customer satisfaction have also substantially impacted CSR, followed by technology innovation. Comparatively, leadership commitment is inversely and significantly associated with the mediator technology innovation. Although Ethiopia Airlines is trying to improve its CSR reputation, it must adopt more well-planned CSR, digitalization, and innovation capability. The existing airlines’ CSR efforts are reactive in nature, responding to customer, employee, and economic, legal, and philanthropic aspects rather than being proactive in transformative leadership commitment and environmental and ethical concerns. Therefore, the airline should prioritize digital technology innovation, transformative leadership, and moral and ecological CSR concerns. This will boost the airlines to treat CSR and technology innovation as the two sides of one coin.
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Low, Mei Peng. "The Marvel of Employee-Centred CSR in Organizational Resiliency." Journal of Contemporary Issues and Thought 13, no. 2 (2023): 1–8. http://dx.doi.org/10.37134/jcit.vol13.2.1.2023.
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Business organizations are awakened and recognized the foundation of resilience during disruption could make a great difference in the organization. Grappling the challenge of the COVID-19 pandemic, this research paper studies organizational resiliency during the pandemic and explores the manifestation of employee-centred CSR on this matter. Quantitative research design was adopted to collect responses from the small medium-sized (SMEs)sector through the purposive sampling technique. The findings reveal that employee-centred CSR practice has a significant role in organizational resiliency. With this, we propose that SMEs could utilise this practice to assist their firms to walk through the current predicament. We would also urge relevant authorities to consider having employee-centred CSR as part of the recovery policy. In the meantime, we suggest studying digitalization strategy carefully, for it to be implemented together with employee-centred CSR for greater organizational resiliency.
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Putri Az Zahra Nodhiva, Sofi Salfira Anjharsari, and Farah Margaretha Leon. "Environmental Protection Tax and Green Investment on Green Innovation: Digitalization, ESG, CSR as Mediation." Jurnal Manajemen Bisnis 11, no. 2 (2024): 1553–69. http://dx.doi.org/10.33096/jmb.v11i2.861.
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This study aims to identify variables that influence environmental tax protection, digitalization, ESG, CSR and green investment variables on green innovation. The research conducted is quantitative and the data obtained is secondary data. Data were obtained from companies that publish their financial statements and annual reports. The unit of analysis used in this study is manufacturing companies listed on the Indonesia Stock Exchange. Managerial implications for company management with operational efficiency and long-term sustainability of the company. Companies can develop new products that are more environmentally friendly, more energy efficient production processes, or new technologies to recycle waste. Management can consider strengthening and expanding CSR practices including environmental commitments as an integral part of their business strategy. Stakeholders need to see transparency in communication about green investment and green innovation so that they can improve financial performance and company value.
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Lomachynska, I. A., D. V. Khalieieva, and V. V. Shmagina. "CORPORATE SOCIAL RESPONSIBILITY AS A TOOL FOR ENSURING SOCIO-ECONOMIC SECURITY AND SOCIAL INCLUSION." Market economy: modern management theory and practice 21, no. 2(51) (2023): 75–96. http://dx.doi.org/10.18524/2413-9998.2022.2(51).274364.
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Considers the evolution of corporate social responsibility and the formation of the modern paradigm of its development. It was revealed that the modern paradigm of social corporate responsibility defines it as a managerial practice of improving business efficiency based on a balancing of profit and social welfare, an integral element of the organization's development strategy, a factor of its competitiveness and investment attractiveness. It is substantiated that corporate social responsibility is an ethical, legal, ecological, social, philanthropic context of the organization's functioning, which is reflected in long-term participation in CSR-projects that contribute to the improvement of social welfare and increasing the efficiency of sustainable development. The article considers the general trends in the development of modern CSR are: philanthropic support of small businesses, CSR is consistent with stakeholders' values (consumers, employees, managers, owners, investors, suppliers), development of volunteering for employees and virtual volunteering, development of social innovations, development of new approaches for evaluating the effectiveness of CSR-initiatives, development of green technologies, improvement of labour policy, improvement of the non-financial reports of CSR. It was determined that the development of corporate social responsibility will be determined by the digitalization of CSR-activities, the growth of employee engagement, the glocalization of the CSR business model, the full supply chain accountability, the inclusion of CSR in the crisis management system, CSR as a tool for ensuring social equality and social inclusion.
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Tumilevich, Elena. "The role of corporate social responsibility in the formation of a sustainable corporate culture." Russian Journal of Management 13, no. 3 (2025): 273–89. https://doi.org/10.29039/2500-1469-2025-13-3-273-289.
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The article explores the role of corporate social responsibility (CSR) in the formation of a sustainable corporate culture on the example of large Russian companies - Sberbank and Norilsk Nickel. Based on the analysis of empirical data, it is revealed that despite the active implementation of CSR programs, their impact on corporate culture remains limited due to the formal nature of social initiatives and their poor integration into the daily practices of the organization. It was found that corporate culture is shaped to a greater extent by historically established management models, industry specifics and internal communications than by external social projects. The results of the study emphasize the need to transform CSR from an image-building tool into a mechanism for building a sustainable organizational identity, which requires deeper involvement of employees and consideration of long-term effects. The article offers recommendations for integrating CSR into HR management strategy and identifies promising areas for further research, including the study of the role of leadership, digitalization and cross-cultural aspects in the context of sustainable development of organizations.
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Bushra Ramzan, Shahid Ali, Muhammad Ishfaq, and Muhammad Qasim Javaid. "Supply Chain Logistics Using the Internet of Things and Corporate Social Responsibility for a Sustainable Environment." Journal of Business and Environmental Management 1, no. 1 (2022): 34–52. http://dx.doi.org/10.59075/jbem.v1i1.163.
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In the digitalization era, costs can be minimized and operations get fast for a sustainable environment. To compete in this modern era and manage operations, the supply chain shifted to smart technology to meet the goals of CSR for a sustainable environment. IoT has a great influence on the close-loop logistics operations in firms. This paper investigates the benefits of IoT in closed-loop logistics operations’ effects on the goals of CSR for a sustainable environment and how the use of smart technology impacts the operations of CLSC to meet the goals of CSR for a sustainable environment. For data, we get the data of firms that are on close-loop logistics and firms that are using smart technology for their operations. regression for analysis in STATA. Results show that firms that are using smart technology for their operations are achieving more CSR goals for a sustainable environment. The Internet of Things will not instantly contribute to the accomplishment of CSR targets, despite the fact that it has a direct and positive influence on closed-loop supply chains (CLSC). The CSR goals are not directly relatowith the internet of things; nevertheless, the internet may be utilized as regulatory or assisting tools in order to achieve them. CLSC helps to change the sustainability measures in the environment. . Firms should shift to the closed loop supply chain to minimize the resources and better places for businesses to achieve CSR goals for a sustainable environment
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Ratna, Syahda Adi, and Imron Rosyidi. "Implementasi Program CSR Dalam Non-Governmental Organization Melalui Ngo Go Digital." Reputation Jurnal Hubungan Masyarakat 9, no. 1 (2024): 61–80. https://doi.org/10.15575/reputation.v9i1.38834.
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Penelitian ini mengkaji implementasi program CSR oleh PT. Cloud Hosting Indonesia melalui program NGO Go Digital. Metode studi kasus dengan wawancara mendalam digunakan berdasarkan landasan konseptual Implementasi CSR oleh Yusuf Wibisono. Hasil penelitian menujukan Tahap Awareness Building melibatkan identifikasi kebutuhan dan kepentingan, membangun kesadaran dari pemangku kepentingan terhadap digitalisasi NGO di Indonesia serta melalui prinsip dasar CSR Tripple bottom line; Tahap pelaksanaan mencakup pengelolaan sumber daya, verifikasi penerima manfaat, pengembangan website, pemberian layanan digital, waktu pelaksanaan serta tantangan teknis; Pada tahap pelaporan, fokus pada frekuensi dan fleksibilitas pelaporan, transparansi dan manajemen isu; Tahap Evaluasi mencakup strategi adaptasi, efek positif pada kapasitas NGO, serta mekanisme pemantauan dan penilaian program juga pendekatan IDCloudHost pada peningkatan brand awareness melalui program CSR. This research examines the implementation of CSR programs by PT Cloud Hosting Indonesia through the NGO Go Digital program. A case study method with in-depth interviews was used based on the conceptual foundation of CSR Implementation by Yusuf Wibisono. The results of the study indicate that the Awareness Building Stage involves identifying needs and interests, building awareness from stakeholders towards the digitalization of NGOs in Indonesia as well as through the basic principles of the Tripple bottom line CSR; The implementation stage includes resource management, beneficiary verification, website development, digital service delivery, implementation time and technical challenges; At the reporting stage, focus on frequency and flexibility of reporting, transparency, and issue management; The Evaluation stage includes adaptation strategies, positive effects on NGO capacity, and program monitoring and assessment mechanisms as well as IDCloudHost's approach to increasing brand awareness through CSR programs.
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ЗЕРКАЛЬ, Анастасія. "ІННОВАЦІЇ В УПРАВЛІННІ КОРПОРАТИВНОЮ СОЦІАЛЬНОЮ ВІДПОВІДАЛЬНІСТЮ: ВИКЛИКИ ТА ПЕРСПЕКТИВИ ДЛЯ СУЧАСНОГО БІЗНЕСУ". Herald of Khmelnytskyi National University. Economic sciences 336, № 6 (2024): 639–44. https://doi.org/10.31891/2307-5740-2024-336-96.
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The article explores innovative approaches to corporate social responsibility (CSR) management in the context of digital transformation. The relevance of the study is determined by the growing role of CSR in ensuring sustainable business development and the increasing expectations of stakeholders regarding corporate transparency, accountability, and ethical conduct. The purpose of the research is to analyze the impact of digital technologies on CSR efficiency and to identify challenges and prospects for their implementation in corporate governance. The research methodology includes a systematic approach to studying CSR management practices, comparative analysis of traditional and digitalized CSR models, and evaluation of technological tools such as Big Data, artificial intelligence, blockchain, and the Internet of Things. The study also applies analytical methods to assess the effectiveness of digital solutions in monitoring and reporting corporate social and environmental initiatives. The findings indicate that the integration of digital technologies into CSR enhances corporate accountability, optimizes reporting processes, and facilitates proactive engagement with stakeholders. Digitalization allows for real-time tracking of environmental and social indicators, automation of sustainability reporting, and more precise measurement of CSR outcomes. However, the research highlights significant challenges, including the lack of standardized evaluation methods, the complexity of data integration, and the necessity of adapting business strategies to new digital tools. Addressing these challenges requires companies to develop cross-sector partnerships and implement comprehensive digital transformation strategies. The practical significance of the article lies in its contribution to the development of innovative CSR management practices by demonstrating how digital solutions can improve the efficiency and transparency of corporate social responsibility efforts. The results provide insights for business leaders, policymakers, and researchers interested in enhancing CSR through technology-driven approaches. The study underscores the need for further investigation into the long-term impact of digital transformation on corporate sustainability and the development of unified assessment methodologies for CSR initiatives.
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Vevere, Velga, Inga Shina, Malalgodapitiya Gamage Darika Nirujani Nanayakkara, Iveta Linina, and Rosita Zvirgzdina. "INTEGRATING DIGITAL TECHNOLOGIES TO ENHANCE CSR STRATEGIES FOR RETAIL COMPANIES IN LATVIA." ENVIRONMENT. TECHNOLOGY. RESOURCES. Proceedings of the International Scientific and Practical Conference 2 (June 8, 2025): 367–74. https://doi.org/10.17770/etr2025vol2.8579.
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As sustainable practices grow in importance, Latvian companies must align their CSR strategies with environmental goals. Integrating digital technologies into CSR presents an opportunity for progress, innovation, and efficiency. Through this transformation, companies can benefit both themselves and the environment, reducing their ecological footprint and contributing to a sustainable future. Embracing this evolution in CSR demonstrates commitment to positive change and fosters collaboration among stakeholders. By combining sustainable practices with digital technologies, Latvian companies can lead in creating a greener business landscape. Adaptation and improvement of CSR strategies can make a lasting global impact on sustainable development. The goal of the research was to assess the ways in which retail companies in Latvia can utilize digital technologies to enhance their CSR strategies, with an emphasis on advocating for sustainable practices. To reach the goal the following tasks were set forth: (1) to research theoretical sources on CSR and digitalization, with a particular accent upon retail companies; (2) to work out empirical research methodology; (3) to carry out empirical research and interpret results. The main empirical research method employed was the online survey of retail customers (n=207). The findings suggest that digital technologies play a crucial role in improving companies' CSR capabilities. The findings show that opinions about the role of digital technology in CSR vary greatly depending on age and gender. Younger people, especially women, are very supportive of using digital tools in CSR, possibly because they are more familiar with technology and have a stronger awareness of environmental issues. On the other hand, the responses from older age groups show a mix of opinions, indicating the need for specific awareness campaigns and training to bridge the confidence gap. To effectively incorporate digital technologies into CSR efforts, retail companies need to customize their strategies to accommodate these demographic differences to promote widespread and inclusive adoption.
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Mr., Nikhil Khandve. "Emerging Trends in Commerce & Management." International Journal of Advance and Applied Research S6, no. 22 (2025): 780–82. https://doi.org/10.5281/zenodo.15533244.
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<em>The landscape of commerce and management is experiencing significant transformation due to advancements in technology, globalization, and evolving consumer expectations. Digitalization, artificial intelligence (AI), blockchain, and sustainability initiatives are reshaping commercial activities, while management practices are shifting toward data-driven strategies, remote work adaptability, and corporate social responsibility (CSR). This paper explores the latest developments in commerce and management, analyzing their influence on business operations, the challenges they introduce, and potential future implications.</em>
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Loktionova, Y., Maksym Beseda, and Philipp Sharshun. "Corporate social responsibility: strategic directions for the evolution of development companies." Ways to Improve Construction Efficiency 1, no. 53 (2024): 185–94. https://doi.org/10.32347/2707-501x.2024.53(1).185-194.
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In the course of writing this article, the author defines the role of corporate social responsibility (CSR) in the formation of strategic management of development companies. The study includes an analysis of the essence of CSR as a key element of modern business management, which implies that businesses recognize their responsibility to society and the environment. The impact of CSR on long-term economic stability, environmental sustainability and social responsibility is analyzed. Analysis of the strategic directions of development of development companies based on CSR allows us to identify the key elements of integrating ethical standards into corporate strategy, including transparency and accountability in all aspects of business, development of responsible partnerships with suppliers and investors, and introduction of innovations. The innovation aspect includes the digitalization of construction processes, the use of the latest materials and methods, and investments in research that improve the quality of construction and reduce the negative impact on the environment. The article summarizes the results of the study, which show that the strategic implementation of CSR principles not only improves the reputation of development companies and strengthens their competitive position in the market, but also contributes to long-term economic growth, reduction of operating costs and increase in profitability. The author emphasizes the importance of integrating CSR into the activities of development companies to ensure sustainable development in the real estate sector. In particular, the study shows that the effective implementation of CSR practices, including economic benefits, environmental sustainability, social development and ethical corporate governance, opens up new opportunities for growth and development in the development sector, adaptation to modern challenges and strengthening their market position.
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Badykova, Idelia, and Anna Romanova. "Innovation activity impact on adding value to the enterprise: empirical analysis." SHS Web of Conferences 106 (2021): 01032. http://dx.doi.org/10.1051/shsconf/202110601032.
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In the context of economy digitalization corporate innovative activity is one of the main competitive advantages, which should have impact on adding value to the enterprise. The aim of this study is to explore if there is relation between innovation activity level of the Russian companies and their value. Analysis of balanced panel data based on the application of random effects and fixed effects models is used to test research hypotheses. The sample contains 19 Russian nonfinancial public companies (2012-2019). The results of the empirical study demonstrate the positive relation between corporate innovation activity level and company value. The influence of expenditures on staff development (one of the corporate social responsibility (CSR) directions) on the latter is addressed as well, however, no statistically significant result is received in the short run, probably confirmation of a positive relationship can be obtained in the long term. Moreover, impact of general CSR indicator on corporate value can be tested to make further conclusions on the validity of the idea of joint influence of innovation activity and CSR on the value of companies.
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Muhammad Aqib Shafiq, Asghar Hayat, Hassan Ali, and Salman Mehmood. "An Examination of CSR's role in Fostering Organizational Commitment and Employee Performance." Journal of Business and Environmental Management 1, no. 1 (2023): 63–78. http://dx.doi.org/10.59075/jbem.v1i1.151.
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The study aims to identify the inspiration of CSR (Corporate Social Responsibility) in developing organizational commitment and employee performance. Data were collected from 281 employees of Pharmaceutical companies in Pakistan by a standardized survey questionnaire employing the random sample method. Corporate social responsibility, digitalization, organizational rewards, employee performance, and organizational commitment were the main variables of the investigation. The planned framework is examined empirically using a statistical package for the social science for demographics, reliability, descriptive, and correlation. Then confirmatory factor analysis was used to check model fit and validity, and the structural equation model was used for hypothesized model. Corporate social responsibility, digitalization, and organizational rewards positively impact employee performance by the mediating effect of organizational commitment. This examination contributes to a more profound comprehension of how employee performance can be influenced by the impact of corporate social responsibility via organizational commitment.
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Yang, Shu, Yidan Huang, Hsin-Yi Chan, and Cheng-Hsueh Yang. "The Impact of Corporate Social Responsibility Practices on Customer Value Co-Creation and Perception in the Digital Context: A Case Study of Taiwan Bank Industry." Sustainability 15, no. 11 (2023): 8567. http://dx.doi.org/10.3390/su15118567.
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The rapid development of digitalization has introduced greater variability and trust-related risks to the banking industry. Enhancing customers’ perception of value co-creation with banks is a critical issue that requires attention. This study aims to explore the impact and mechanism of a bank’s social responsibility practices on its customers’ value co-creation in the digital context. A cross-level analysis model was developed and analyzed based on in-depth surveys of 30 bank managers and 262 valid customers. The results reveal that (1) CSR practices have no impact on customer value co-creation in the digital context; (2) CSR practices have a positive impact on customers’ perception of a company’s social responsibility; (3) customers’ perception of a company’s social responsibility has a positive impact on customer value co-creation; and (4) customers’ perception plays a mediating role between CSR practices and customer value co-creation. Although corporate social responsibility is becoming increasingly important in the current digital economy, our study found that it does not necessarily lead to more customer value co-creation. Banks must enable customers to perceive their CSR practices in order to foster value co-creation. This study has important implications for banking practitioners seeking to strengthen their social responsibility practices and create value with their customers in the digital era.
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Jinyoung Hwang. "Corporate Social Responsibility (CSR) in the Digital Age: Investigating the challenges and future insights." GSC Advanced Research and Reviews 21, no. 1 (2024): 503–18. https://doi.org/10.30574/gscarr.2024.21.1.0383.
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Corporate Social Responsibility (CSR) has been an inevitable field that changed its course due to the progressing digital era, and this paper investigates the nature of those changes. This dissertation examines how CSR and digital technology co-exist and where issues like data privacy, algorithms, environment, and stakeholders come into focus. The role in which these challenges affect businesses and the way they meet high stakeholder demands and new regulations is studied in the paper.It reveals how digitalization is revolutionizing CSR and presents the ethical consciousness of artificial intelligence, the fair use of technology, and the impacts of e-waste. It also explores the part that new media technology plays in enabling disclosure, accountability, and stakeholder management. Conducting a literature review also helps the study identify notable research gaps and creates pointers to future research to improve organizational strategies for the digital context. This dissertation seeks to present proactive views and course direction for businesses to successfully manage CSR, given the dynamically increasing digitization processes. This enhances the literature on using digital technologies for sustainable business and organizations and streaming corporate strategies according to sustainable development objectives, including the United Nations’ Sustainable Development Goals (UN SDGs). The research will benefit practitioners and policymakers as they can use the provided findings to help prevent unethical organisational behavior and work toward creating resilient organisational cultures throughout the ongoing digital transformation.
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Manh, Pham Tien, and Quang Le Huy. "Factors Impact on Financial Performance in Big 4 Banks in Vietnam: The Role of Corporate Social Responsibility Disclosure." Oblik i finansi, no. 2(104) (2024): 58–69. http://dx.doi.org/10.33146/2307-9878-2024-2(104)-58-69.
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Multiple factors have contributed to the burgeoning emphasis on Corporate Social Responsibility (CSR) within the Vietnamese banking sector. There is a burgeoning consciousness among consumers and stakeholders regarding the significance of sustainable and ethical business practices. With increasing social awareness, customers are progressively opting to support businesses that are dedicated to CSR. Moreover, regulatory entities in Vietnam have initiated measures to encourage CSR practices among banks. This study underscores the profound impact of CSR on the financial performance of the banking sector. The authors developed hypotheses to find out the determinants of the financial performance of Big 4 banks in Vietnam by collecting secondary data in the 2017-2022 period. To answer this question, the Person test, Pool OLS, FEM, REM and FGLS models were used, and then the Hausman test, Wald test and Wooldridge test were used to test the suitable model. The research showed that financial performance in the Big 4 banks in Vietnam (Vietcombank, BIDV, VietinBank, and Agribank) was negatively impacted by capital ratio and financial leverage and positively and significantly influenced by corporate social responsibility and overhead expenses. Thus, by integrating CSR initiatives into their business strategies, banks can enhance their reputation, attract socially conscious customers, and improve return on assets (ROA). Overhead expenses are another key factor significantly impacting a bank's ROA. The Big 4 banks should focus on optimizing their cost structure by identifying and eliminating inefficiencies in their operations. Implementing digitalization initiatives, streamlining processes, and investing in technology can reduce overhead expenses and improve operational efficiency. From these results, the paper gave recommendations for banks to improve their financial performance.
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Na, Chaohong, Xue Chen, Xiaojun Li, Yuting Li, and Xiaolan Wang. "Digital Transformation of Value Chains and CSR Performance." Sustainability 14, no. 16 (2022): 10245. http://dx.doi.org/10.3390/su141610245.
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With the accelerated evolution of the digital transformation of economic activities, the digitalization of the different parts of the value chain, such as manufacturing, marketing, and management, has increased significantly, thereby changing the form of organizational production management while affecting how corporate social responsibility (CSR) is achieved. Therefore, in this study, we examined the relationship between the digital transformation of value chains and CSR performance and the moderating role of property ownership and market dependence. The results show that the digital transformation of value chains can improve CSR performance. When the three types of digital transformation are conducted at the same time, compared with digital manufacturing transformation and digital marketing transformation, digital management transformation has a greater impact on CSR performance. Non-state-owned enterprises and enterprises with higher market dependency show greater improvement in their CSR performance than state-owned enterprises and enterprises with lower market dependency as a result of the digital transformation of value chains. Furthermore, we found a certain degree of value mismatch between the digital transformation of the different value chain links of enterprises and the different dimensions of social responsibility. Specifically, the digital transformations of manufacturing, marketing, and management activities only exert a significant impact on shareholder responsibility, public responsibility, and shareholder and employee responsibility, respectively. This result indicates that the digital transformation of the entire value chain needs to be further optimized and integrated to achieve social responsibility values that match the value chain. This study not only helps enterprises identify the shortcomings in the digital transformation of the value chain but also provides development ideas for enterprises to realize the two-wheel drive of business value and social value through the digital transformation of the whole value chain.
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Mazur-Wierzbicka, Ewa. "E-communication and CSR - a new look at organizations’ relations with stakeholders in the time of digitalization." Procedia Computer Science 192 (2021): 4619–28. http://dx.doi.org/10.1016/j.procs.2021.09.240.
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Syrine, Ben Romdhane, Mnasri Khadija, Ayed Tahar-Lazhar, and Mejri Tarek. "The mediating role of innovation performance and CSR in the relationship digitalization-performance: Case of French companies." Journal of High Technology Management Research 35, no. 1 (2024): 100494. http://dx.doi.org/10.1016/j.hitech.2024.100494.
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Sani, Nurmalita Salsabila, Ute Chairuz M. Nasution, and Ni Made Ida Pratiwi. "PENGARUH PELAKSANAAN CSR DAN INOVASI PRODUK TERHADAP KEPUTUSAN PEMBELIAN KONSUMEN PT. GARUDAFOOD PUTRA PUTRI JAYA TBK. DI KECAMATAN DRIYOREJO KABUPATEN GRESIK." Jurnal Dinamika Administrasi Bisnis 9, no. 2 (2024): 25–29. http://dx.doi.org/10.30996/jdab.v9i2.10537.
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In the era of digitalization, companies are expected to be able to analyze market changes by taking a consumer approach and the most popular is by carrying out Corporate Social Responsibility (CSR) activities which aim to strengthen relationships between the company, local communities and company consumers so that companies know consumer needs and implement them through product innovation. Garudafood Putra Putri Jaya Tbk. is a food company that has succeeded in implementing a good consumer approach from year to year. Currently, consumers, especially late teenage consumers, tend to be more careful in purchasing food products. The problem in this research is that many Garudafood in their late teens consumers feel dissatisfied with product innovation especially with unattractive packaging variations, this can influence the company in introducing its products to young consumers. The aim of this research is to determine the positive and significant influence between CSR and Product Innovation on Purchasing Decisions for Garudafood Putra Putri Jaya’s Products in Driyorejo Gresik District. This research uses a quantitative approach by collecting data using questionnaires, research techniques using Random Sampling (Probability Sampling), and the population is the community in Driyorejo Gresik District. The results obtained in this research are that there is a positive and significant influence between the independent variables (CSR and Product Innovation) and the dependent variable (Purchasing Decisions).
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Low, Mei Peng, and Maoliang Bu. "Examining the impetus for internal CSR Practices with digitalization strategy in the service industry during COVID‐19 pandemic." Business Ethics, the Environment & Responsibility 31, no. 1 (2021): 209–23. http://dx.doi.org/10.1111/beer.12408.
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Yekeen, Sikiru Olukayode, and James Oladejo Olusola. "Digital Inclusion, Corporate Social Responsibility and Sustainable Economic Development in Nigeria: An X-ray of Literature." Lead City Journal of the Social Sciences (LCJSS) 9, no. 3 (2024): 125–46. https://doi.org/10.5281/zenodo.14504800.
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This article examine the relationship between digital inclusion, corporate social responsibility and sustainable economic development in Nigeria. The positive trend in advancements in technology and widespread access to the Internet by people worldwide resulted in greater awareness on digitalization. This study explores the evolving relationship between digital inclusion, Corporate Social Responsibility (CSR), and sustainable economic development in Nigeria. Utilizing a comprehensive literature review methodology, the research investigates the interconnections among these themes through a systematic examination of peer-reviewed journal articles, books, conference proceedings, and relevant reports from both local and international sources. The methodology encompasses several key steps: thematic analysis, which categorizes the literature into thematic areas, including the role of digital technologies in economic development, the social and economic impact of CSR initiatives, and the integration of CSR with digital inclusion for sustainable development. This thematic analysis facilitates the identification of patterns, gaps, and areas requiring further research. The study highlights the potential of CSR-driven digital inclusion initiatives to foster economic empowerment, particularly for underserved groups such as women and youth. However, significant challenges persist, including inadequate coordination between government, the private sector, and civil society, as well as the need for more robust digital infrastructure and skills training. While CSR efforts show promise, their long-term impact on sustainable economic development remains under-researched. The findings of the literature review are presented in a structured format, linking digital inclusion, CSR, and sustainable development. The discussion emphasizes how these concepts are being applied in Nigeria to tackle economic inequality, promote social inclusion, and achieve long-term growth. The study concludes that for CSR initiatives to effectively contribute to digital inclusion and sustainable economic development, a multi-stakeholder approach is essential. Also, digital inclusion allows increase accessibility rate of the poor or previously financially excluded people to digital services and the more likely this vulnerable groups do not opt for informal financial services, this will stimulate sustainable economic development. It recommends that an integrated framework that needs support from government, regulator, policymakers and financial institutions are required to provide easier access and connection to the ideas and multifaceted elements of digital financial inclusion. In addition, incorporating CSR practices into digital inclusion efforts will promotes ethical and responsible use of technologies, spreading the benefits of digital resources to both rural and urban dwellers
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He, Mingli, Weiping Yu, and Xiaoyun Han. "Bibliometric Review on Corporate Social Responsibility of the Food Industry." Journal of Food Quality 2022 (June 30, 2022): 1–14. http://dx.doi.org/10.1155/2022/7858396.
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Corporate social responsibility (CSR) in the food industry has received increasing attention in recent years. Many scholars have paid attention to case studies and other empirical analyses in this field, but there is no systematic or scientific literature review. The purpose of this study is to quantitatively evaluate the knowledge structure, research hotspots, and development history in CSR in the food industry. After searching, screening, and commenting, 498 articles were left for citation analysis, co-citation analysis, and co-word analysis. The main findings of the research are as follows: (1) The overall development status of the research in the field. The analysis of the three fields that constitute the knowledge structure. (2) Research in this field has become a hot spot, but the research is rather scattered, and the scholars and experts do not have a special research core. (3) The keywords’ cluster results in 9 clustering tags, which are further grouped into 7 groups. The research of the scholars focuses on the food supply chain, consumer perception, and social media communication. (4) The research topics in this field focus on environmental responsibility, nutrition and health, and food safety. The research results show that future research should be more in-depth and reflect the new characteristics of the Internet, digitalization, and big data.
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Popova, Diyana, Mihail Chipriyanov, Galina Chipriyanova, and Nadezhda Veselinova. "RESPONSIBLE GOVERNANCE IN THE DIGITAL AGE – INNOVATING FOR SUSTAINABLE NATURAL RESOURCE MANAGEMENT." ENVIRONMENT. TECHNOLOGY. RESOURCES. Proceedings of the International Scientific and Practical Conference 1 (June 11, 2025): 455–62. https://doi.org/10.17770/etr2025vol1.8680.
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Digital transformation is fundamentally changing the approach to natural resource management in both the private and public sectors. In the context of increasing regulatory requirements and growing pressure on companies to integrate sustainable business models, digital technologies offer new opportunities for monitoring, optimization and transparency. At the same time, the public sector has an important role to play in stimulating sustainable practices through regulations, public policies and smart resource management. The mechanism of responsible governance in the context of digital and sustainable transformation is the object of the study and the aim is to analyze and evaluate how digitalization and sustainable management strategies can support effective natural resource management in the private and public sectors, focusing on the role of CSR. The objectives are: to investigate the main digital technologies and their application in natural resource management; to analyze the ESM strategies in enterprises and their impact on sustainable management; to assess the role of the public sector in supporting digital sustainable practices; to identify synergy between the public and private sectors for more effective natural resource management. The research thesis is that the successful combination of digital technologies and sustainable management practices leads to more effective and transparent natural resource management in both the corporate and public sectors, with CSR acting as a bridge between the two sectors. The results are expressed in: 1) digital technologies significantly improve natural resource monitoring, analysis and management. 2) ESG reporting and CSR are key enablers for integrating sustainable strategies into business, with management increasingly using automated platforms to assess environmental impacts. 3) the public sector plays an important role in promoting sustainable transformation through regulations, subsidies and smart infrastructure projects. 4) there are significant opportunities for synergy between business and the public sector through partnerships, data sharing and innovation in natural resource management.
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Galavotti, Ilaria, and Carlotta D’Este. "Editorial: “In the middle of difficulty lies opportunity”: How transformative leadership, digitalization, and CSR are reshaping the drivers of competitive advantage." Corporate Governance and Organizational Behavior Review 8, no. 2 (2024): 4–5. http://dx.doi.org/10.22495/cgobrv8i2editorial.
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Wibowo, Susilo, Musa Hubeis, and Ma'mun Sarma. "Kajian Pelatihan Digitalisasi Pada UMKM Binaan Melalui Program Teman Kreasi PT Smartfren Telecom. Tbk." MANAJEMEN IKM: Jurnal Manajemen Pengembangan Industri Kecil Menengah 18, no. 1 (2023): 91–100. http://dx.doi.org/10.29244/mikm.18.1.91-99.
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PT Smartfren Telecom, Tbk with its corporate social responsibility (CSR) program has established a forum called "Teman Kreasi". Teman Kreasi Smartfren has been running for seven years. This CSR program has a mission to develop a spirit of co-creation and social entrepreneurship for the younger generation, as well as to open opportunities for the growth of creative MSMEs in various areas. The Smartfren Community is located. and has reached 52 cities in Indonesia. Currently, there are 1,085 SMEs, whereas 70% of which are located in Java, Sumatra, Sulawesi, and Kalimantan.This research was conducted to examine the benefits experienced by the mentored SMEs, as well as to provide input for future activities. Generally, the research was conducted to evaluate the digitalization training provided by the Teman Kreasi program. The Strength, Weakness, Opportunities, Threats (SWOT) method, Analytic Hierarchy Process, and Training Need Assessment (TNA) approach were used to obtain strategic improvements and provide feedback for future training programs. The evaluation of the digital training activities of the mentored SMEs by Teman Kreasi Smartfren concluded that the training was very good and should be continued. Furthermore, there was a significant difference in the sales of the SMEs before and after receiving the training. The training led to an increase in sales and a shift from conventional sales to digital sales through marketplaces to expand sales coverage. Additionally, collaborating with influencers was found to be effective in providing direct promotion impact on social media users.