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1

Frohne, Greta. Erfolgsfaktoren von Online Customer Experience. Springer Fachmedien Wiesbaden, 2020. http://dx.doi.org/10.1007/978-3-658-28487-9.

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Waghmare, Charles. Augmenting Customer Experience with SharePoint Online. Apress, 2020. http://dx.doi.org/10.1007/978-1-4842-5534-6.

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3

Group, Spectrem. The online experience of plan participants and plan sponors. Spectrem Group, 2006.

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4

Anninou, Ioanna, and Georgia Stavraki. Digital Marketing Analysis: Using Web Analytics and Online Reviews to Track Customer Experience at a New Gym. Edited by Brian A. Vander Schee. SAGE Publications, Inc., 2024. http://dx.doi.org/10.4135/9781071960707.

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5

Grauer, Robert T. The Pearson custom program for CIS: Exploring getting started with the online experience. Pearson Learning Solutions, 2012.

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6

Social Customer Experience Engage And Retain Customers Through Social Media. John Wiley & Sons Inc, 2014.

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7

Randall, Greg. Improve Customer Experiences to Drive Online and in-Store Sales: The 10 Principles to Achieve Customer Experience Success. Independently Published, 2017.

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8

Kreutzer, Ralf T. Kundendialog - Online und Offline: Kommunikation der Zentrale Treiber der Customer-Experience. Springer Fachmedien Wiesbaden GmbH, 2020.

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9

Waghmare, Charles. Augmenting Customer Experience with SharePoint Online: Building Portals and Practices to Improve Usability. Apress L. P., 2019.

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10

Frohne, Greta. Erfolgsfaktoren von Online Customer Experience: Die Gestaltung von internetbasierten Kundenerlebnissen in der Konsumgüterbranche. Springer Gabler, 2019.

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11

Corrot, Philippe, and Adrien Nussenbaum. Online Marketplace Advantage: Sell More, Scale Faster, and Create a World-Class Digital Customer Experience. Wiley & Sons, Incorporated, John, 2022.

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12

Corrot, Philippe, and Adrien Nussenbaum. Online Marketplace Advantage: Sell More, Scale Faster, and Create a World-Class Digital Customer Experience. Wiley & Sons, Incorporated, John, 2022.

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13

Marketing: Growth Hacking, Branding, Selling, Social Media Psychology, Data Analytics, Customer Experience, Competitive Advantage, Lean Startup Strategy, Online, Internet and Digital Transformation. Independently Published, 2021.

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14

Strategic Development: Marketing, Branding, Selling, Social Media Psychology, Data Analytics, Customer Experience, Competitive Advantage, Lean Startup Strategy, Online, Internet and Digital Transformation. Independently Published, 2022.

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15

Management: Growth Hacking, Branding, Selling, Social Media Psychology, Data Analytics, Customer Experience, Competitive Advantage, Lean Startup Strategy, Online, Internet and Digital Transformation. Independently Published, 2021.

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16

Marketing: Growth Hacking, Branding, Selling, Social Media Psychology, Data Analytics, Customer Experience, Competitive Advantage, Lean Startup Strategy, Online, Internet and Digital Transformation. Independently Published, 2021.

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17

Marketing: Growth Hacking, Branding, Selling, Social Media Psychology, Data Analytics, Customer Experience, Competitive Advantage, Lean Startup Strategy, Online, Internet and Digital Transformation. Independently Published, 2021.

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18

Business Skills: Practical Selling, Social Media Psychology, Data Analytics, Customer Experience, Competitive Advantage, Lean Startup Strategy, Marketing, Online, Internet and Digital Transformation. Independently Published, 2022.

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19

Strategic Development: Marketing, Branding, Selling, Social Media Psychology, Data Analytics, Customer Experience, Competitive Advantage, Lean Startup Strategy, Online, Internet and Digital Transformation. Independently Published, 2022.

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20

Marketing: Growth Hacking, Branding, Selling, Social Media Psychology, Data Analytics, Customer Experience, Competitive Advantage, Lean Startup Strategy, Online, Internet and Digital Transformation. Independently Published, 2021.

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21

80/20 Rule: Marketing, Branding, Selling, Social Media Psychology, Data Analytics, Customer Experience, Competitive Advantage, Lean Startup Strategy, Online, Internet and Digital Transformation. Independently Published, 2022.

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22

Decision Making Handbook: Marketing, Branding, Selling, DM9, Social Media Psychology, Data Analytics, Customer Experience, DM9, Competitive Advantage, Lean Startup Strategy, Online, Internet and Digital Transformation. Independently Published, 2022.

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23

Leadership, Management and Data Strategy: Branding, Selling, Social Media Psychology, DM9, Data Analytics, Customer Experience, Competitive Advantage, Lean Startup Strategy, Online, Internet and Digital Transformation. Independently Published, 2022.

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24

Leadership, Management and Data Strategy: Marketing, Branding, Selling, Social Media Psychology, Data Analytics, Customer Experience,TR5 Competitive Advantage, Lean Startup Strategy, Online, Internet and Digital Tran. Independently Published, 2022.

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25

Decision Making Handbook: Business Success, Technology, Growth Hacking, Marketing, Branding, Selling, Social Media Psychology, Data Analytics, Customer Experience, Competitive Advantage, Lean Startup Strategy, Online, Internet and Digital Transformation. Independently Published, 2021.

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26

Sheehan, Kim, and Steve O'Leary. Building Buzz to Beat the Big Boys. Praeger, 2008. http://dx.doi.org/10.5040/9798400622021.

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Thousands of small, retail stores open every year, but 70 to 80 percent of them close within five years. Many are done in by the big box and Internet retailers who crush competition with low prices and convenience. But smaller retail stores and service providers have distinct competitive advantages: They are local. They can connect on a personal level with customers in a way the big guys can't. And they can add immense value to the customer experience. To capitalize on these advantages, marketing experts Steve O'Leary and Kim Sheehan offer dozens of inexpensive Word of Mouth marketing methods
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27

Demetrakos, Joel. Online Course Marketplace : Transformational Learning Experiences That Delight Customers: Create the Kinds of Customer Experiences. Independently Published, 2021.

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28

Dirsehan, Taşkin, ed. Managing Customer Experiences in an Omnichannel World: Melody of Online and Offline Environments in the Customer Journey. Emerald Publishing Limited, 2020. http://dx.doi.org/10.1108/9781800433885.

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29

Dirsehan, Taşkın. Managing Customer Experiences in an Omnichannel World: Melody of Online and Offline Environments in the Customer Journey. Emerald Publishing Limited, 2020.

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30

Dirsehan, Taşkın. Managing Customer Experiences in an Omnichannel World: Melody of Online and Offline Environments in the Customer Journey. Emerald Publishing Limited, 2020.

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31

Dirsehan, Taşkın. Managing Customer Experiences in an Omnichannel World: Melody of Online and Offline Environments in the Customer Journey. Emerald Publishing Limited, 2020.

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32

Girl Online. penguin, 2016.

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33

Huppatz, D. J. Designing Retail Experience in the 21st Century. Bloomsbury Publishing Plc, 2025. https://doi.org/10.5040/9781350423336.

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Covering 2001 to today,Designing Retail Experience in the 21st Centurypresents readers with a critical, cross-disciplinary perspective on retail design, bringing together scholarship from design, architecture, branding, cultural studies and social studies. Our retail experience has changed profoundly over the past two decades, largely due to the impact of digital technologies. While the rise of smartphones and online commerce threatened to displace ‘bricks and mortar’ stores, physical shopping has survived and, in some cases, thrived. Today, the most successful brands design experiences that e
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34

Davies, S. W. I Liked Your Profile - Experiences in Gay Online Dating (Remastered Edition). Lulu Press, Inc., 2010.

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35

Davies, S. W. I Liked Your Profile - Experiences in Gay Online Dating (Remastered Edition). Lulu Press, Inc., 2010.

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36

Funk, Tom. Web 2.0 and Beyond. www.praeger.com, 2008. http://dx.doi.org/10.5040/9798216034278.

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Web 2.0 has taken on buzzword status. It's now shorthand for everything that is new, cutting-edge, and gaining momentum online. Web 2.0 can describe particular Web sites; cultural trends like social networking, blogging, or podcasting; or the underlying technology that makes today's coolest Web applications possible. Many Web 2.0 innovations were pioneered by behemoths like Google, Amazon, Apple, YouTube, and MySpace. But even the smallest, leanest companies can take advantage of the new trends, new and open-source programming tools, and new networks. This book presents a wealth of ideas that
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37

Chodor, Ben. Transitioning to Virtual and Hybrid Events: How to Create, Adapt, and Market an Engaging Online Experience. Wiley & Sons, Incorporated, John, 2020.

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38

O’Leary, Steve, Kim Sheehan, and Sterling Lentz. Small Business Smarts. ABC-CLIO, LLC, 2011. http://dx.doi.org/10.5040/9798216015390.

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This book will help small business owners and marketers feel comfortable using social media to promote their businesses, regardless of their past experiences or level of expertise. Social networking plus small business is a slam dunk! Small Business Smarts: Building Buzz with Social Media explains why that's so and helps small business owners decide whether social media tools are right for them. Assuming the answer is yes, the book offers concrete advice and implementation suggestions that make using tools to start building word-of-mouth quick and easy. Built around actual success stories from
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39

Jones, Angela. Camming. NYU Press, 2020. http://dx.doi.org/10.18574/nyu/9781479842964.001.0001.

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Camming is based on a five-year mixed-methods study of the erotic webcam industry, and tells a pornographic story about the multibillion-dollar online sex industry colloquially called “camming.” Through camming, millions of people from all over the globe have found decent wages, friendship, intimacy, community, empowerment, and pleasure. This deeply rich book is filled with the stories of a diverse sample of cam models from around the world. This book is not a utopian tale. Cam models, like all sex workers, must grapple with exploitation, discrimination, harassment, and stigmatization. Using a
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40

Warnes, Andrew. How the Shopping Cart Explains Global Consumerism. University of California Press, 2018. http://dx.doi.org/10.1525/california/9780520295285.001.0001.

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The book argues that the invention and popularization of the shopping cart from the 1940s onward provided the final link in the chain for the new system of industrialized food flow. First in the United States and then around the world, these carts enabled supermarkets to move their goods even faster off their shelves—in a sense, completing the revolution in mechanized farming, electric refrigeration, and road distribution that had occurred during the 1930s. Yet the cart, a basic machine among modernity’s new systems, also recast the work of food shopping in ways that attracted ambivalence and
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41

QuickBooks® Pro Support+1(866∎751∎2963)Phone Number. mrinalt, 2022.

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