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1

Creative & Response Research Services, Inc. and National Restaurant Association (U.S.), eds. The frequent dinner customer. National Restaurant Association, 1997.

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2

National Restaurant Association (U.S.). Research Dept., ed. Consumer preferences for new restaurant concepts. The Department, 1985.

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3

Mukherji, Sourav. Managing customer knowledge in retail environment. Indian Institute of Management, 2007.

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4

Sean, Kelly. Customer Intelligence. John Wiley & Sons, Ltd., 2006.

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5

Sheth, Jagdish N. Customer behavior: Consumer behavior & beyond. Dryden Press, 1999.

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6

Woodruff, Robert B. Know your customer: New approaches to customer value and satisfaction. Blackwell Business, 1996.

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7

Böttger, Tim Michael. Customer Preferences of Very Light Jet Air Taxi Operators. DIKE, 2009.

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8

Desir, Antoine Minh. Fundamental Tradeoffs for Modeling Customer Preferences in Revenue Management. [publisher not identified], 2017.

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9

Association, International Dairy-Deli-Bakery, Willard Bishop Consulting Ltd, and Frederick Schneiders Research, eds. The non-supermarket HMR consumer: Who, what, when, where, and why they buy. The Association, 1997.

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10

Sonal, Kureshi. Comprehensive analysis of exclusive brand store customer in Indian market. Indian Institute of Management, 2007.

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11

Keller, Kevin Lane. Conceptualizing, measuring, and managing customer-based brand equity. Marketing Science Institute, 1991.

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12

Marvin, Bill. Restaurant basics: Why guests don't come back--and what you can do about it. Wiley, 1992.

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13

Iggland, Benny. Customer evaluations for industrial product development. Dept. of Management and Economics, Linköping University, 1987.

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14

Michaelson, Gerald A. 50 ways to close a sale (and keep the customer for life). W. Morrow, 1994.

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15

Peppers, Don. Managing customer relationships: A strategic framework. 2nd ed. Wiley, 2011.

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16

Martin, William B. The restaurant server's guide to quality customer service. Crisp Publications, 1987.

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17

Wilkinson, Michael. Buying styles: Simple lessons for selling the way your customer buys. American Management Association, 2009.

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18

National Restaurant Association (U.S.). Research Dept., ed. Spotlight on desserts. The Association, 1992.

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19

Brooks, William T., and William T. Brooks. Niche selling: How to find your customer in a crowded market. Business One Irwin, 1991.

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20

Fisher, Gardial Sarah, ed. Know your customer: New approaches to understanding customer value and satisfaction. Blackwell Business, 1996.

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21

Peppers, Don. Managing customer relationships: A strategic framework. 2nd ed. John Wiley, 2011.

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22

Peppers, Don. The one to one future: Building relationships one customer at a time. Currency Doubleday, 1993.

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23

Marchi, Scott De. I'll have the usual: The six traits that really predict customer choices. Portfolio, 2009.

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24

Peppers, Don. The one to one future: Building business relationships one customer at a time. Piatkus, 1993.

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25

Dumagan, Jesus C. U.S. trends in eating away from home, 1982-89: A survey by eating occasion, type of foodservice establishment, and kind of food. U.S. Dept. of Agriculture, Economic Research Service, 1995.

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26

Dumagan, Jesus C. U.S. trends in eating away from home, 1982-89: A survey by eating occasion, type of foodservice establishment, and kind of food. U.S. Dept. of Agriculture, Economic Research Service, 1995.

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27

W, Hackett John, and United States. Dept. of Agriculture. Economic Research Service, eds. U.S. trends in eating away from home, 1982-89: A survey by eating occasion, type of foodservice establishment, and kind of food. U.S. Dept. of Agriculture, Economic Research Service, 1995.

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28

Dumagan, Jesus C. U.S. trends in eating away from home, 1982-89: A survey by eating occasion, type of foodservice establishment, and kind of food. U.S. Dept. of Agriculture, Economic Research Service, 1995.

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29

National Restaurant Association (U.S.) and Creative & Response Research Services, Inc., eds. Dinner decision making 1995. Creative & Response Research Services, Inc., 1996.

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30

Dumagan, Jesus C. U.S. trends in eating away from home, 1982-89: A survey by eating occasion, type of foodservice establishment, and kind of food. U.S. Dept. of Agriculture, ERS, 1995.

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31

W, Hackett John, and United States. Dept. of Agriculture. Economic Research Service, eds. U.S. trends in eating away from home, 1982-89: A survey by eating occasion, type of foodservice establishment, and kind of food. U.S. Dept. of Agriculture, Economic Research Service, 1995.

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32

Dumagan, Jesus C. U.S. trends in eating away from home, 1982-89: A survey by eating occasion, type of foodservice establishment, and kind of food. U.S. Dept. of Agriculture, Economic Research Service, 1995.

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33

Institute, Pennsylvania Bar. Dining out: Legal issues for restaurants and their customers. Pennsylvania Bar Institute, 2010.

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34

Institute, Pennsylvania Bar. Dining out: Legal issues for restaurants and their customers. Pennsylvania Bar Institute, 2011.

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35

Institute, Pennsylvania Bar. Dining out: Legal issues for restaurants and their customers. Pennsylvania Bar Institute, 2010.

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36

Creative & Response Research Services. and National Restaurant Association (U.S.). Research Dept., eds. Ethnic cuisines II. National Restaurant Association Research Dept., 2000.

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37

Rosen, John. Stopwatch marketing: Take charge of the time when your customer decides to buy. Portfolio, 2008.

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38

David, Nicholls. Red alder kitchen cabinets: How does application of commercial stains influence customer choice. U.S. Dept. of Agriculture, Forest Service, Pacific Northwest Research Station, 2006.

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39

McGuinness, Dean A. An assessment of three Dublin cinemas in terms of relative customer-perceived service quality: A comparative of multiplexes with a city-centre cinema. University College Dublin, 1994.

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40

Padilla, Nicolas. Essays on the use of probabilistic machine learning for estimating customer preferences with limited information. [publisher not identified], 2021.

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41

Thacher, Jennifer A. Assessing customer preference and willingness to pay: A handbook for water utilities. Water Research Foundation, 2011.

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42

Thorsten, Blecker, and Friedrich Gerhard 1961-, eds. Mass customization information systems in business. Information Science Reference, 2007.

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43

Rennert, Christian. Dienstleistungen als Elemente innovativer Betreibungskonzepte im Automobilhandel: Eine theoretische und empirische Fundierung. Autohaus, 1993.

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44

Educational Foundation (National Restaurant Association), ed. Nutrition: Competency guide. Pearson/Prentice Hall, 2007.

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45

Feng, Chung-Shun. Making restaurants efficiency and customer satisfaction. VDM Verlag Dr. Müller, 2011.

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46

Staff, National Restaurant Association. ManageFirst: Customer Service. Pearson Education, Limited, 2012.

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47

Hao, K. T., and Byung-Gyu Kim. The 100th Customer. Purple Bear Books, 2005.

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48

Sheth, Jagdish N. Customer behavior: Consumer behavior & beyond. Dryden Press, 2001.

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49

Schieffer, Robert. Ten Key Customer Insights: Unlocking the Mind of the Market. South-Western Educational Pub, 2005.

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50

Avella, Steven M. Good Life: Sacramento's Consumer Culture. Arcadia Publishing, 2008.

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