Relevant bibliographies by topics / Customer Satisfication / Dissertations / Theses
To see the other types of publications on this topic, follow the link: Customer Satisfication.

Dissertations / Theses on the topic 'Customer Satisfication'

Author: Grafiati
Published: 4 June 2021
Last updated: 9 February 2022

Create a spot-on reference in APA, MLA, Chicago, Harvard, and other styles

Select a source type:

Consult the top 15 dissertations / theses for your research on the topic 'Customer Satisfication.'

Next to every source in the list of references, there is an 'Add to bibliography' button. Press on it, and we will generate automatically the bibliographic reference to the chosen work in the citation style you need: APA, MLA, Harvard, Chicago, Vancouver, etc.

You can also download the full text of the academic publication as pdf and read online its abstract whenever available in the metadata.

Browse dissertations / theses on a wide variety of disciplines and organise your bibliography correctly.

1

Bamporiki, Abdallah Seif. "The impact of internal communication on guest satisfication in hospitality establishments in Cape Town." Thesis, Cape Peninsula University of Technology, 2010. http://hdl.handle.net/20.500.11838/1592.

Full text
Abstract:
Thesis (MTech (Tourism and Hospitality Management))--Cape Peninsula University of Technology, 2010<br>Within the hospitality industry, where revenues are driven by guest satisfaction, service is a key to success. Internal communication plays a role that should be examined on how its performance affects guest satisfaction within hospitality. The purpose of this study is to determine if internal communication plays a role in guest satisfaction within hospitality establishments in Cape Town. The study found that sources (such as newsletters, magazines, books, journals and peers) emphasised import
APA, Harvard, Vancouver, ISO, and other styles
2

Lien-Chen, Hung, and 洪連成. "The Research of Customer Satisfication of KYMCO." Thesis, 2010. http://ndltd.ncl.edu.tw/handle/82563101259712225021.

Full text
Abstract:
碩士<br>高雄師範大學<br>工業科技教育學系<br>98<br>The purpose of this research is to discuss the difference of customer satisfication of Kwang Yang Motor Co.,Ltd of customer backgrounds and shopping habits in Taiwan.And my suggestion in accordance with the conclusion of this research. This research adopted questionnaire investigation method.The subjects of this research were people who live in Taiwan and this research used “Questionnaire ”as a tool of research.The total number of delivering questionnaires was 255,and the number of returned questionnaires was 255.Furthermore,the return rate reached to 100%.The
APA, Harvard, Vancouver, ISO, and other styles
3

Fen, Lin-She, and 林淑芬. "The Research of Customer Satisfication of Giant Bicycle." Thesis, 2010. http://ndltd.ncl.edu.tw/handle/85393018382842349060.

Full text
Abstract:
碩士<br>高雄師範大學<br>工業科技教育學系<br>98<br>The purpose of the research is to discuss the clients’ satisfaction after using the Giant bicycles. The research of satisfaction focuses on four dimensions – the prices of the products, the stores, the service after selling and the clerks. The interviewsees of the research are the clients of the Giant Bicycles and the questionnaire survey was conducted with purposive sampling method. Study tools include the clients’satisfaction scale forms,and the total number of delivering question naires was 265and250 effective questionnaire are obtained after reviewed, and
APA, Harvard, Vancouver, ISO, and other styles
4

Hong, Yu-Liang, and 洪毓良. "EMPERICAL RESEARCH OF SERVICE QUALITY,CUSTOMER SATISFICATION AND VALUE BY RESORT CENTER." Thesis, 1998. http://ndltd.ncl.edu.tw/handle/91152763310930764922.

Full text
APA, Harvard, Vancouver, ISO, and other styles
5

Yang, Hsien-I., and 楊先宜. "The Customer Satisfication of Dental Clinic-A Case Study of Clinic G." Thesis, 2009. http://ndltd.ncl.edu.tw/handle/79231724846116530268.

Full text
Abstract:
碩士<br>萬能科技大學<br>經營管理研究所<br>97<br>Accompanied with industrialization and computerization of the society, people’s lifestyle and the value of concepts changed a lot likewise. In recent years, the service business has grown up prominently in a very short time, it becomes one of the major trend of the development in all countries over the world, too. In spite there are more and more scholars who started to discuss about the service business, most of them are still focused in the service quality of trading procedure. There were few research in the business of extreme communication between service p
APA, Harvard, Vancouver, ISO, and other styles
6

Lee, Chi-liang, and 李啟良. "Studies on Customer Relations Management and Medical service satisfication under BOT Structure." Thesis, 2009. http://ndltd.ncl.edu.tw/handle/28rud5.

Full text
Abstract:
碩士<br>國立中山大學<br>高階經營碩士班<br>97<br>With the high development of society and economy, the rising level of national education, and the awareness of consumer rights in Taiwan, consumers’ demands for medical and health care is increasing. The role of consumers has transformed to actively select and require medical and health care. The implementation of the National Health Insurance leads to the role change of the medical provider from a price maker to a price receiver, which benefits hospitals with mass product and cost control. Therefore, price-drive medical consumers become quality–driven ones, wh
APA, Harvard, Vancouver, ISO, and other styles
7

Huang, G. H., and 黃冠華. "The Effect of Customer Relationship Management on Customer Loyalty and Satisfication– Using Trust as a Moderate Variable." Thesis, 2008. http://ndltd.ncl.edu.tw/handle/77231587981486911046.

Full text
Abstract:
碩士<br>樹德科技大學<br>資訊管理研究所<br>96<br>The research attempts to examine the revolutionary impacts on people’s life exerted by the Internet, which has bloomed tremendously in recent years and attracts more and more net users every second. Among the impacts, the most salient one seems to be the whole new buying-selling behavior —Web shopping, which provides a novel transaction method between the businesses and the customers. To cope with this totally new mode of operation and its development, it seems to be essential for the entire web shopping to discover suitable methods for effective operation and
APA, Harvard, Vancouver, ISO, and other styles
8

Shie, Fang-Jia, and 謝芳嘉. "The Customer Satisfication of Electronic Chemical in High Tech Industry – An Example of Company M." Thesis, 2010. http://ndltd.ncl.edu.tw/handle/54fb9z.

Full text
APA, Harvard, Vancouver, ISO, and other styles
9

Yin, Michael C. L., and 殷嘉良. "The study of the relationship among experiential marketing, experiential value, customer satisfication and customer loyalty: A case study of shangralis leisure farm." Thesis, 2010. http://ndltd.ncl.edu.tw/handle/55572333623088623166.

Full text
APA, Harvard, Vancouver, ISO, and other styles
10

Hsu, Chiung-tan, and 許瓊丹. "The Reasearch of the Consumer Behavior and Customer Satisfication - An Empirical Study of the Bicycle in Taiwan." Thesis, 2009. http://ndltd.ncl.edu.tw/handle/71123461801309213343.

Full text
Abstract:
碩士<br>國立成功大學<br>統計學系碩博士班<br>97<br>Since 2008, the bicycle industry has started an upsurge in the whole world. According to the survey result, Taiwan’s bicycle population has a tendency towards large growth. Because of the economic recession and competitive market, it is an important topic for manufacturer to stand out and creates another high peak in the bicycle industry. The research was aimed at exploring the consumer behavior, life style and customer satisfaction of the bicycle industry in northern, middle, and southern Taiwan, trying to provide some marketing device for bicycle manufactur
APA, Harvard, Vancouver, ISO, and other styles
11

Shr, Ming Huei, and 施明慧. "The Survey of Service Quality and Customer Satisfication in the Public Nursery－A Case of Zhonghe City, Taipei County." Thesis, 2010. http://ndltd.ncl.edu.tw/handle/16827764385810152429.

Full text
Abstract:
碩士<br>淡江大學<br>公共行政學系公共政策碩士在職專班<br>98<br>Abstract The subject of this study is the nurseries in Zhonghe City, Taipei County. The main purpose of the study is to explore the status of nursery service quality in Zhonghe City, Taipei County; and then to find out if there is any difference between expectation and perception in child care services among parents with different backgrounds; furthermore, to explore parental perspectives on child care service quality in Zhonghe City with the goal of finding major factors that impact parental satisfaction; and lastly, to construct a proper measurement
APA, Harvard, Vancouver, ISO, and other styles
12

Huang, Chun Chieh, and 黃俊傑. "Research of relationships among service design, exhibition experience, experiential value, customer satisfication and recommendation-As seen in the 2010 Taipei Flora Expo." Thesis, 2011. http://ndltd.ncl.edu.tw/handle/52268275639992762615.

Full text
Abstract:
碩士<br>國立政治大學<br>企業管理研究所<br>99<br>In this study serive design, exhibition experience, experiential value, customer satisfication and recommendation are used to investigate the 2010 Taipei Flora Expo. The main purpose is to understand how the host organization service design used in the Flora Expo, caused tourists to have different experiences, increased experiential values, satisfication and recommendation. The study will also investigate whether different personal factors will cause different experiential values and satisfication. There are 136 subjects from paper questionnaire and 461 su
APA, Harvard, Vancouver, ISO, and other styles
13

Hsuan-Hung, TAO, and 陶宣宏. "An Empirical Study on the Effect of Word-of-Mouth and Conformity Behavior Toward Customer Satisfication－ Base on Spicy Hot Pot Chain Restaurant in Tainan City Area." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/qzz6vk.

Full text
Abstract:
碩士<br>康寧大學<br>資訊傳播研究所<br>105<br>The focus of this study is originated from the spicy hot pot chain restaurant which operated by the author’s relatives, and most of the branches are located in the historic Tainan City, therefore, leaving apositive and remarkable impression and a good reputation among customers becomes the most important key. Thus, this thesis uses the customers of XM spicy hot pot chain restaurant as the objects of study, and investigate the effect of the networkword-of-mouth and the conformity behavior toward the customer satisfaction, in order to provide a better strategy to
APA, Harvard, Vancouver, ISO, and other styles
14

Chang, Ko-Shin, and 張可欣. "A Research on the Customer’s Satisfication of Services Quality of Privalization Nursery School." Thesis, 2007. http://ndltd.ncl.edu.tw/handle/36532339968591967135.

Full text
Abstract:
碩士<br>中華大學<br>科技管理研究所<br>95<br>Abstract With fast development of the society, the family type transforms from the former extended family into the nuclear family that parents both work outside and get paid. That causes the nursery organization to become the parents’ first choice to place their children. In addition, population structure transforms diversely day by day and the population birth rate drops unceasingly. Up to the end of November 2006, Taiwan's population birth rate only has 8.3/1000 that enables the cultivation of the population to become more concerned by the people. The body a
APA, Harvard, Vancouver, ISO, and other styles
15

LIN, KUAN MENG, and 管夢麟. "Of Customers` Satisfication for Junior High Cram School Quality－A Case Study of Gydang Junior Cram School in Taipei County." Thesis, 2005. http://ndltd.ncl.edu.tw/handle/98563271549320625505.

Full text
Abstract:
碩士<br>大葉大學<br>事業經營研究所碩士在職專班<br>93<br>The issues talking about customers` satisfaction for service industry has richly accumulated. But no one discussing the relationship between cram school versus parents and student of customer satisfaction and the quality of perception service. Cause of the characteristic of district, cram schools in each region affected by the culture might be different. The study uses the questionnaire to proceed the quantity research and explore the difference and relationship between cram school versus parents and student of customer satisfaction and the quality of perce
APA, Harvard, Vancouver, ISO, and other styles
You might also be interested in the bibliographies on the topic 'Customer Satisfication' for other source types:
Journal articles
We offer discounts on all premium plans for authors whose works are included in thematic literature selections. Contact us to get a unique promo code!

To the bibliography