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1

Lundeen, Howard K. The tenant retention solution: A revolutionary approach to commercial real estate management. Institute of Real Estate Management, 1995.

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2

E, Raynor Michael, ed. The innovator's solution: Creating and sustaining successful growth. Harvard Business School Press, 2003.

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3

Microsoft Corporation. Microsoft solutions for customer relationship management. Microsoft, 2000.

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4

Hiebeler, Robert. Best practices: Building your business with customer-focused solutions. Simon & Schuster, 1998.

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5

Masakiyo, Miyazawa, and Pinedo Michael, eds. Queueing networks: Customers, signals, and product form solutions. Wiley, 1999.

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6

1955-, Adams Bob, ed. Streetwise customer-focused selling: Understanding customer needs, building trust and delivering solutions the smarter path to sales success. Adams Media Corporation, 1998.

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7

Atkinson, Brandon. Custom SharePoint Solutions with HTML and JavaScript. Apress, 2015. http://dx.doi.org/10.1007/978-1-4842-0544-0.

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8

T, Jones Daniel, ed. Lean solutions: How companies and customers can create value and wealth together. Free Press, 2005.

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9

Hughes, Herb. Cabinets, shelves & home storage solutions: 24 custom storage projects. Creative Homeowner, 2004.

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10

Keith, Dawson, ed. The call center dictionary: The complete guide to call center & customer support technology solutions. CMP Books, 2002.

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11

The Customer Loyalty Solution. McGraw-Hill, 2003.

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12

Customer-Implemented Networking Campus Solution. Ibm, 1999.

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13

Redbooks, IBM. Customer-Implemented Networking Campus Solution II. Ibm, 1998.

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14

The customer loyalty solution: What works and what doesn't in customer loyalty programs. McGraw-Hill, 2003.

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15

B, Chase Richard, ed. The customer service solution: Managing emotions, trust, and control to win your customer's business. 2013.

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16

Christensen, Clayton M., and Michael E. Raynor. The Innovator's Solution: Creating and Sustaining Successful Growth. Harvard Business School Press, 2003.

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17

Specchia, Antonio. Customer Relationship Management for Medium and Small Enterprises: How to Find the Right Solution for Effectively Connecting with Your Customers. Productivity Press, 2022.

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18

Specchia, Antonio. Customer Relationship Management for Medium and Small Enterprises: How to Find the Right Solution for Effectively Connecting with Your Customers. Productivity Press, 2022.

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19

Specchia, Antonio. Customer Relationship Management for Medium and Small Enterprises: How to Find the Right Solution for Effectively Connecting with Your Customers. Productivity Press, 2022.

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20

Collier, David A. The Service Quality/Solution: Using Service Management to Gain Competitive Advantage. Irwin Professional Publishing, 1994.

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21

King, Mike. Salesforce B2C Solution Architect's Handbook: Design Scalable and Cohesive Business-To-consumer Experiences with Salesforce Customer 360. Packt Publishing, Limited, 2021.

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22

Salesforce B2C Solution Architect's Handbook: Design Scalable and Cohesive Business-To-consumer Experiences with Salesforce Customer 360. de Gruyter GmbH, Walter, 2021.

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23

Nasser, Hassan. Solution Design to Win: Simple Method to Design Large Multi-Million Dollar B2B Business & Technology Solutions so You and Your Customer Both Win. Apiot LLC, 2019.

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24

Christensen, Clayton M. The Innovators Solution: Creating and Sustaining Successful Growth (Chinese Edition). Tian Xia Za Zhi/Tsai Fong Books, 2010.

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25

Tumbarello, Mike. Service Solution: Simple Lessons on How a Focus on SERVICE Is the Answer to Customer Satisfaction and Business Success. Trafford Publishing, 2023.

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26

Owen, Tim Buckley. Successful Enquiry Answering Every Time: Thinking Your Way from Problem to Solution. Facet Publishing, 2017.

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27

Owen, Tim Buckley. Successful Enquiry Answering Every Time: Thinking Your Way from Problem to Solution. Facet Publishing, 2017.

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28

Vogt, Henrik. Open Source Customer Relationship Management Solutions. Books on Demand GmbH, 2009.

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29

Vogt, Henrik. Open Source Customer Relationship Management Solutions. Diplomica Verlag, 2008.

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30

Stone, Greg. Branding with Powerful Stories. ABC-CLIO, LLC, 2018. http://dx.doi.org/10.5040/9798400621116.

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Whether you are branding your company, your product, your service, or yourself, learn to boost the power of your story and convey a compelling message in any setting by incorporating villains, victims, and heroes. Compelling stories exalt, motivate, and acculturate every worker in an enterprise. They also attract customers and media alike. Imagine an elderly man, snowed in, unable to shop for groceries until a supermarket comes to the rescue and delivers his food. The story of this company going out of its way to help a customer in need will resonate not only with consumers but also with emplo
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31

Blokdyk, Gerardus. MDM of Customer Data Solutions: Second Edition. CreateSpace Independent Publishing Platform, 2018.

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32

Intermediate Algebra Solution Manual (Custom). Pearson/Prentice-Hall, 2005.

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33

Johnson. Custom Solutions Principles 3e. John Wiley and Sons Ltd, 1998.

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34

Čevers, Aldis. Systemic Solution for Customs Process Management and Organisation Evaluation. RTU Press, 2021. http://dx.doi.org/10.7250/9789934227059.

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The goal of the research “Systemic solution for customs process management and organization evaluation” is to develop a systemic solution for the evaluation of the work and process management and organization of customs based on the study of factors influencing customs activities, on the basis of a common evaluation of customs functions and tasks and using an appropriate system of evaluation criteria and indicators. The working hypothesis, which determined the subject and directions of the research: by accurately identifying the functions and tasks of customs authorities, indicators characteri
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35

Smart Business Solutions: Direct Marketing and Customer Management. Microsoft Pr, 1999.

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36

Olds, George. In the Shoes of the Customer: Simple Customer Service Solutions for a Complex World. L B Publishing, 2006.

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37

Best Practices : Building Your Business with Customer-Focused Solutions. Touchstone, 2000.

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38

Focusing On Your Customer Expert Solutions To Everyday Challenges. Harvard Business School Press, 2010.

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39

C Ketteman, R. Hiebeler, T. Kelly. Best Practices: Building Your Business with Customer-Focused Solutions. Simon & Schuster, Limited, 2012.

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40

Best Practices Building Your Business with Customer-Focused Solutions. Tandem Library, 2000.

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41

Valenti, Diane. Purchasing Custom E-Learning Solutions. American Society for Training & Development, 2011.

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42

Chakraborty, Mou, ed. Stellar Customer Service. ABC-CLIO, LLC, 2016. http://dx.doi.org/10.5040/9798216018773.

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From librarians to volunteer workers, staff to student workers, all library personnel need to deliver great customer service. This book presents innovative instructional methods that will inspire you to take a fresh approach to customer service training. Customer service is one of the most critical staff development training areas in the library world. Every member of a library’s staff who interacts with the public needs the specialized skills and tools to work with a diverse clientele. This book addresses the need for staff training for various kinds of libraries, covering public and academic
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43

Improved contract administration needed for the customer technology solutions contract. U.S. Environmental Protection Agency, Office of Inspector General, 2013.

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44

Holoubek, Elisabeth. Lighting Solutions for Austrian Building Construction Projects - a Customer Analysis. GRIN Verlag GmbH, 2012.

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45

Valenti, Diane. Infoline: Purchasing Custom E-Learning Solutions. American Society for Training & Development, 2011.

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46

Long, Nancy, and Larry E. Long. The Right Phit: Custom Binding Solutions. Prentice Hall College Div, 1999.

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47

Essential of Corporate Finance & Custom Solutions. Mcgraw-Hill College, 1999.

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48

Wiley. Gemini Solutions for Dummies (Custom Title). Hungry Minds Inc,U.S., 2004.

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49

Larry E. Long and Nancy Long. The Right Phit: Custom Binding Solutions. Prentice Hall, 2000.

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50

Custom Math 1060 Student Solutions Manual. Brooks/Cole, 2015.

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