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Relevant bibliographies by topics / Customer-supplier relationships in urban development

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Academic literature on the topic 'Customer-supplier relationships in urban development'

Author: Grafiati

Published: 11 December 2022

Last updated: 31 July 2025

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Journal articles on the topic "Customer-supplier relationships in urban development"

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Sroka, Wojciech, Piotr Sulewski, Jaroslaw Mikolajczyk, and Karol Król. "Farming under Urban Pressure: Business Models and Success Factors of Peri-Urban Farms." Agriculture 13, no. 6 (2023): 1216. http://dx.doi.org/10.3390/agriculture13061216.

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This study aims to identify the success factors and main barriers and threats to developing peri-urban farms implementing various business models. For that purpose, a survey was conducted among a group of Polish farms located in the areas surrounding the largest Polish cities. Farms achieving economic success and implementing different business models were selected. The analyses were based on the concept of the business model developed by Osterwalder. The research shows that in recent years (due to the COVID-19 pandemic, among other things), there has been a considerable convergence in employe

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Makalima, Mzuchumile. "Exploring the interconnection between sustainability, gentrification mitiga-tion, and marketing theories in johannesburg’s social housing landscape." Acta Carolus Robertus 14, no. 1 (2024): 187–96. http://dx.doi.org/10.33032/acr.4965.

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Urban transformation, especially in the context of social housing, demands a comprehensive and sustainable approach that addresses the interconnected challenges of funding, gentrification, and triple bottom line considerations. This study explores three marketing theories which are Stakeholder Theory, Relationship Marketing, and Green Marketing as integrated frameworks for navigating these complexities. Stakeholder Theory emphasizes inclusive decision-making and ongoing engagement with diverse stakeholders, ensuring the alignment of urban development with community needs. Relationship Marketin

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Staudt, Yves, and Joël Wagner. "What policyholder and contract features determine the evolution of non-life insurance customer relationships?" International Journal of Bank Marketing 36, no. 6 (2018): 1098–124. http://dx.doi.org/10.1108/ijbm-11-2016-0175.

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Purpose Over the last decade, technological and social trends have significantly influenced the relationship between customers and insurers. New buying patterns, price comparison platforms and the usage of different interaction channels driving single-product purchases and impacting lapses have influenced insurers’ customer portfolios and development. The purpose of this paper is to study the features driving the customer relationship along three areas, namely, customer acquisition, development and retention. Design/methodology/approach After defining 14 related hypotheses, the authors use eco

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Xia, Kun Peng, Yong Yu Lee, Kong Miu Ling Kimberley, et al. "From Bean to Brand: Decoding the Mechanisms of Trust and Engagement in Generation Z's Purchase Decisions." International Journal of Tourism and Hospitality in Asia Pasific 8, no. 1 (2025): 117–31. https://doi.org/10.32535/ijthap.v8i1.3836.

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Focusing on Generation Z consumers in Malaysia, this study investigates the role of brand awareness in shaping customer loyalty and purchase intention for Starbucks. The research method involved a multi-stage sampling procedure targeting Generation Z consumers in Malaysia (born 1997–2012) with recent Starbucks purchase experiences, using a pretested online survey to collect 101 valid responses from urban centers like Kuala Lumpur, Penang, and Johor Bahru. The results reveal that brand awareness enhances customer loyalty and fosters brand trust development. The brand trust serves as a powerful

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Shah, Priyanka, Anu Gupta, and Subhasish Mitra. "Ramping up the food park business: a case study of Urban Chowk." Emerald Emerging Markets Case Studies 13, no. 4 (2023): 1–23. http://dx.doi.org/10.1108/eemcs-06-2023-0212.

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Learning outcomes After completion of the case study, students will be able to critically appraise the strategic growth opportunities of an “eating out” industry brand; evaluate the role of customer relationship and retention management in sustaining a brand; and analyse the importance of developing core competencies for long-term business viability. Case overview/synopsis Since its inception in 2017, Urban Chowk was one of the pioneer places that successfully managed to create a hospitality format called “food and lifestyle park” which combined multiple food brands with good ambience and ente

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Sohaib Uz Zaman, Muhammad Mudabbir Majeed, and Syed Hasnain Alam. "The Price Effect Toward Sales of Organic Food Industry in Karachi." Bulletin of Management Review 2, no. 1 (2025): 589–613. https://doi.org/10.63075/bmr.v2i1.131.

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The rising demand for organic food in Pakistan is impeded by high nominal pricing, limiting market penetration among price-sensitive consumers. This study investigates the impact of nominal price and customer loyalty on sales growth and customer purchase intention, using Karachi as a focal urban center. Drawing on Pavlov’s Classical Conditioning and Agile Marketing theory, this research seeks to explore the direct and mediated relationships between pricing, loyalty, sales growth, and purchase intention. A quantitative, cross-sectional design was adopted, collecting data from 384 organic food c

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Adeola, Ogechi, Isaiah Adisa, Adenike Moradeyo, and Oserere Ibelegbu. "Mall Environment and Mall Value as Antecedents of Customer Loyalty in Shopping Malls: Evidence from Sub-Saharan Africa." Sustainability 15, no. 4 (2023): 3051. http://dx.doi.org/10.3390/su15043051.

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Shopping malls contribute significantly to a nation’s economic activities, as demonstrated by the significant investment in sub-Saharan Africa’s retail industry. The impact of shopping malls on communities’ socio-economic conditions cannot be overlooked, as they have implications for employment opportunities, national income, and infrastructure development. However, as the number of malls in urban areas increases, it is important for retail operators to understand the factors that attract and sustain customer loyalty. This study adopts a regression analysis approach to identify the factors inf

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Wang, Yuning, Zhe Zhang, Mengyuan Zhu, and Hexian Wang. "The Impact of Service Quality and Customer Satisfaction on Reuse Intention in Urban Rail Transit in Tianjin, China." SAGE Open 10, no. 1 (2020): 215824401989880. http://dx.doi.org/10.1177/2158244019898803.

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As considered one of the most important sustainable transportation, the development of urban rail transit has been thriving over the last decade, especially in the densely populated cities. Using an accurate measurement tool to find out the shortage factors in the rail transit service is the vital prerequisite for improving the services, increasing ridership, and implementing the sustainable transport policy. The purpose of the study is to use structural equation model (SEM) to assess the important dimensions of service quality and customer satisfaction on rail transit passengers’ reuse intent

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Chung, Gunhui, and Won Soo Ohk. "Development of the Urban Water Balance Model by Linking Water Distribution and Sewer Networks." Journal of the Korean Society of Hazard Mitigation 20, no. 6 (2020): 369–77. http://dx.doi.org/10.9798/kosham.2020.20.6.369.

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Due to urban overcrowding, the population density of residential areas and water use per unit are increasing. Therefore, it is necessary to study the flow of water supplied to cities and to improve the healthy circulation of urban water. This study used Modelica, a non-causal analytical program. Using Open Modelica, the researchers constructed a model linking water distribution and sewerage, as the basis of a balanced urban water model. Using the programmer's toolkit provided by EPA-NET and EPA-SWMM, which are commonly used to simulate the existing water supply and sewage pipe networks, Open M

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Kanchan, Pratik. "The Impact of Innovations on Service Quality and Consumer Satisfaction: A Study of Transportation Technology Aggregators in Pune, India." InSight Bulletin: A Multidisciplinary Interlink International Research Journal 2, no. 3 (2025): 52–61. https://doi.org/10.5281/zenodo.15422256.

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Abstract <em>Modern technological advancements have introduced major changes to how people obtain rides from transportation companies. This research examines how technology advancements affect the service quality along with customer satisfaction for transportation technology aggregators serving in Pune. Research followed a quantitative method through the distribution of structured questionnaires to 129 respondents. Research examined the main service quality elements from accessibility through safety and pricing and efficiency to study their relationship with consumer satisfaction. The research

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Dissertations / Theses on the topic "Customer-supplier relationships in urban development"

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Wyeth, Elwyn D. F. "Quality management for urban development ; potential benefits of introducing quality concepts into the management of activities such as the SEQ2001 Regional Growth Management Project." Thesis, Queensland University of Technology, 1998.

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Frielinghaus, Dominic. "Competitive advantage in the Real Estate development industry- the urban developer in Germany´s overheated residential markets." Master's thesis, 2018. http://hdl.handle.net/10362/53141.

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Maome, Itumeleng Judith. "The influence of customer-supplier relationships through the facilitation of credit on the development of micro enterprises in the Sobonakhona Makhanya tribal area of KwaZulu-Natal." Thesis, 2009. http://hdl.handle.net/10321/473.

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Submitted in compliance with the requirements for the Masters Degree in Technology: Business Administration, Department of Entrepreneurial Studies and Management, Durban University of Technology, 2009.<br>The purpose of this study is to identify the influence of customer-supplier relationships through facilitation of credit on the development of Micro enterprises in the Sobonakhona Makhanya Tribal Area of KZN. This study originates from the fact that there are many SMME‟s in South Africa, absorbing about 15 million people (DTI, 1995:7). Even though this sector is providing most of the emp

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Books on the topic "Customer-supplier relationships in urban development"

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Topcu, S. Costs of supplier/customer relationships during the development stages of relationship. UMIST, 1993.

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Ludin, Irwin S., and Ralph L. Kliem. Just-In-Time Systems for Computing Environments. Praeger, 1994. http://dx.doi.org/10.5040/9798216975878.

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In the information highway age Just-In-Time Systems--JITS--are becoming increasingly visible: customers want to purchase rather than develop customized computing systems and they want these systems now. JITS will allow for developing systems at the right time, in the right place, and at the right price to address the right needs. This is promoted by covenant relationships between customer and supplier; JITS developers recognize that all system development projects and their maintenance have commonalities. They can apply technical, operational, and managerial approaches to similar problems--the

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Book chapters on the topic "Customer-supplier relationships in urban development"

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Ciborra, Claudio. "The transaction costs analysis of the customer-supplier relationships in product development." In Cooperative Knowledge Processing for Engineering Design. Springer US, 1999. http://dx.doi.org/10.1007/978-0-387-35357-9_11.

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Smith, Alan D. "New Product Development and Manufacturability Techniques and Analytics." In Operations and Service Management. IGI Global, 2018. http://dx.doi.org/10.4018/978-1-5225-3909-4.ch049.

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The following case study evaluates the New Product Development (NPD) techniques utilized by Forest City Technologies, Incorporated (FCT). Through insight gathered via interviews conducted with the company's product development and materials purchasing management teams, and supported by literature, this study attempts to show how Forest City Technologies, Inc. integrates specific components into its product development process to: 1. Meet its NPD goals, and 2. Achieve better supplier and customer relationships. This study focuses on the components of: NPD models employed by FCT, early customer

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Smith, Alan D. "New Product Development and Manufacturability Techniques and Analytics." In Advances in Business Information Systems and Analytics. IGI Global, 2017. http://dx.doi.org/10.4018/978-1-5225-0654-6.ch005.

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The following case study evaluates the New Product Development (NPD) techniques utilized by Forest City Technologies, Incorporated (FCT). Through insight gathered via interviews conducted with the company's product development and materials purchasing management teams, and supported by literature, this study attempts to show how Forest City Technologies, Inc. integrates specific components into its product development process to: 1. Meet its NPD goals, and 2. Achieve better supplier and customer relationships. This study focuses on the components of: NPD models employed by FCT, early customer

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Diaz-Llairo, Maria Amparo. "Exploring a Smart City and the Epicenter of Megatrends in Innovation With Artificial Intelligence." In Advances in Marketing, Customer Relationship Management, and E-Services. IGI Global, 2025. https://doi.org/10.4018/979-8-3693-6945-6.ch008.

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This article explores the transformative role of Artificial Intelligence (AI) in urban development, focusing on Dubai as a pioneering smart city at the epicenter of global technological trends. Through a comprehensive case study, this research investigates Dubai's integration of AI within its socio-economic and infrastructural frameworks, illustrating its evolution from a regional hub to a global leader in smart city innovations. The study highlights the multifaceted applications of AI in Dubai's public services, transportation, healthcare, and environmental management, demonstrating how these

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Maksiutenko, Iryna. "APPLICATION OF THE PROVISIONS OF RELATIONSHIP MARKETING ECONOMICS IN IMPLEMENTING STRATEGIC BUSINESS DEVELOPMENT PLANNING." In Anti-Crisis Strategy for the Development of Socio-Economic Systems: Global Challenges. Publishing House “Baltija Publishing”, 2024. https://doi.org/10.30525/978-9934-26-500-6-16.

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Consideration and analysis of the nature of the relationship that arises between a supplier and a customer, regardless of the field of activity, made it possible to determine the absolute criteria for assessing the effectiveness of relationships. Research has shown that supplier companies face a dilemma: to retain old customers or attract new ones. To solve it, it was proposed to use two basic concepts such as “retention” and “retention”. The main indicators were the cost of retention-retention operations and the potential benefits that the company will receive from such customers. The classic

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Silvana de Rosa, Annamaria, Laura Dryjanska, and Elena Bocci. "Evaluative Dimensions of Urban Tourism in Capital Cities by First-Time Visitors." In Advances in Marketing, Customer Relationship Management, and E-Services. IGI Global, 2019. http://dx.doi.org/10.4018/978-1-5225-7766-9.ch041.

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This chapter evaluates the social representations of historic European capital cities, comparing it before and after the first-time visit that took place in the period from 2011 to 2013. Based on the set of empirical data, it presents and discusses the integrative framework for evaluation of a city conceived as a resource in responsible urban tourism. In particular, the social representations of Madrid, London, and Warsaw by 420 visitors from seven different EU and non-EU countries (France, Germany, Italy, Poland, Spain, United Kingdom, and United States) are examined according to the modellin

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Helper, Susan, and David Hochfelder. "‘Japanese-Style ‘ Supplier Relationships in the American Auto Industry, 1895-1920." In Beyond The Firm. Oxford University PressOxford, 1997. http://dx.doi.org/10.1093/oso/9780198290605.003.0009.

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Abstract In recent years, US automakers have moved toward closer relationships with their suppliers. In particular, Ford and Chrysler have moved away from historically adversarial dealings with suppliers toward relationships which are long-term and are characterized by rich flows of information for joint projects such as product development and technical assistance. This transformation has been seen by the popular press and by the man agers making this change as an imitation of the Japanese, and as a move away from traditional American practice. However, evidence indicates that many of the fea

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Huebner, Jim P. "E-Participation and Citizen Relationship Management in Urban Governance." In Advances in Electronic Government, Digital Divide, and Regional Development. IGI Global, 2013. http://dx.doi.org/10.4018/978-1-4666-4169-3.ch013.

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Citizen relationship management (CiRM) is a combination of management approaches and information technologies for improving citizen services and citizen participation used at all levels of government. As an adaptation of private sector customer relationship management (CRM), CiRM is experiencing significant public sector adoption rates globally. However, while private sector CRM has demonstrated significant impact in the private sector, CiRM benefits are limited, and particularly lagging in the area of citizen e-participation in urban governance. This chapter provides an overview of the scope

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Razzak, Azeem, Orhan Sanli, Firdous Ahmad Malik, Maryum Sajid Raja, and Laeeq Razzak Janjua. "The Threat of Unplanned Urban and Real Estate Expansion to Environmental Sustainability." In Advances in Marketing, Customer Relationship Management, and E-Services. IGI Global, 2023. http://dx.doi.org/10.4018/978-1-6684-8681-8.ch013.

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Urbanization is a complex and multifaceted process that positively and negatively impacts society and the environment. To promote sustainable and inclusive urban development, it is essential to adopt a holistic and interdisciplinary approach that takes into account social, economic, and environmental factors, as well as the needs and perspectives of local communities and stakeholders. By adopting sustainable real estate practices, Pakistan can create a more sustainable and prosperous future for all its citizens. Likewise, real estate firms that aim to promote environmental, social, and economi

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do Valle Vasconcellos, Luiza Gomes. "The Almost Perfect Tourist Map." In Advances in Marketing, Customer Relationship Management, and E-Services. IGI Global, 2023. http://dx.doi.org/10.4018/978-1-6684-9146-1.ch009.

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Creating the perfect tourist map is one of the appeals of map development and is driven by the desire to achieve an unbeatable model. This chapter aims to examine the state of the art by reviewing the literature on what a tourist map is and the different types of map customization, taking into account the different concepts, materials, designs, colors, and grids. The author conducted an analogical and digital bibliographic research of tourist maps to propose a personalization system called City Coordinate Orientation System (City COS®️), which focuses on the mental representation of the city a

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Conference papers on the topic "Customer-supplier relationships in urban development"

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Khorasani, Sasan T. "Design-Driven Integrated-Comprehensive Model CDFS Strategic Relationships." In ASME 2014 International Design Engineering Technical Conferences and Computers and Information in Engineering Conference. American Society of Mechanical Engineers, 2014. http://dx.doi.org/10.1115/detc2014-34194.

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Measuring quality in design-driven innovation is part of the larger subject of product design, supply chain management and new product development (NPD). In other words, better design and supply chain integration increase the efficiency and effectiveness of the production development process. In this work, I have studied the role of understanding the needs of customers and design approaches for new products through a combination of customer feedback and participation of designers in the first phase of new product development. Furthermore, I discuss why the incorporation of both designers and c

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Copeland, David. "New Paradigms in Electronics Cooling Engineering." In ASME 2000 International Mechanical Engineering Congress and Exposition. American Society of Mechanical Engineers, 2000. http://dx.doi.org/10.1115/imece2000-1179.

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Abstract As targets for future growth of aluminum products, we sees greatest opportunity in the three areas of automotive, energy and electronics. Within electronics, uses of aluminum include capacitor materials, magnetic disk substrates, printer/copier drums, and heatsinks. Of the first three areas, other materials may soon replace aluminum. In heatsinks, the high thermal conductivity, low density and low material cost of aluminum preclued serious competition from other materials. Cooling technology for modern servers, workstations and desktop computers has just begun a period of rapid change

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