Academic literature on the topic 'Customer view concept'
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Journal articles on the topic "Customer view concept"
Darsono, Licen Indahwati. "LOYALTY & DISLOYALTY: SEBUAH PANDANGAN KOMPREHENSIF DALAM ANALISA LOYALITAS PELANGGAN." KINERJA 8, no. 2 (2017): 163–73. http://dx.doi.org/10.24002/kinerja.v8i2.894.
Full textEstrella, Ramón Antonia María, Pérez Manuel Sánchez, and Gilbert Swinnen. "A marketing view of the customer value: Customer lifetime value and customer equity." South African Journal of Business Management 44, no. 4 (2013): 47–64. https://doi.org/10.5281/zenodo.10600372.
Full textEstrella-Ramón, A. M., M. Sánchez-Pérez, G. Swinnen, and K. VanHoof. "A marketing view of the customer value: Customer lifetime value and customer equity." South African Journal of Business Management 44, no. 4 (2013): 47–64. http://dx.doi.org/10.4102/sajbm.v44i4.168.
Full textWibowo, Amin. "Mengurai Divergensi Konsep Pemasaran Melalui Perkembangan Implementasi." Kajian Bisnis STIE Widya Wiwaha 23, no. 2 (2017): 162–71. http://dx.doi.org/10.32477/jkb.v23i2.212.
Full textUlyanov, Yu A., E. N. Mingazova, E. M. Zaripova, and R. N. Mingazov. "Customer focus in medicine: a modern view of the problem." Manager Zdravoochranenia, no. 2 (February 1, 2021): 40–44. http://dx.doi.org/10.21045/1811-0185-2021-2-40-44.
Full textUnlukal Ilhan, Emel, Rukiye Ertan, and Kenan Sert. "Enhancing the Perceived Quality of a Vehicle Sliding Door Inner Handle Concept Design." Applied Sciences 15, no. 8 (2025): 4218. https://doi.org/10.3390/app15084218.
Full textDyczkowska, Joanna Alicja. "The Active Customer in Logistics Services." Annales Universitatis Mariae Curie-Skłodowska, sectio H – Oeconomia 53, no. 4 (2019): 43. http://dx.doi.org/10.17951/h.2019.53.4.43-52.
Full textČavlin, Miroslav, Verica Bulović, and Boris Šmitran. "Strategic Benefits of a Customer-Centric Approach in Customer Relationship Management System." Journal of Agronomy, Technology and Engineering Management (JATEM) 7, no. 3 (2024): 1114–23. http://dx.doi.org/10.55817/blvs9823.
Full textFarida, Bhanu Bt. Mohd Yousoof, and Jayaraman Kalaivani. "Integration of Knowledge Management in E-CRM: A Collaborative Study." Journal of Progressive Research in Social Sciences 9, no. 1 (2019): 688–98. https://doi.org/10.5281/zenodo.3971603.
Full textMadhukumar.K. and Deepak. K. V. Dr. "SUSTAINING CUSTOMER RELATIONSHIP MANAGEMENT IN BANKING SECTOR THROUGH TOUCH POINTS: A FACTOR ANALYSIS APPROACH." International Journal of Marketing & Financial Management 6, no. 2 (2018): 27–35. https://doi.org/10.5281/zenodo.10817026.
Full textDissertations / Theses on the topic "Customer view concept"
Федірко, В. В. "Порівняльний аналіз основних стратегій та концепцій банку в рамках клієнтоорієнтованого маркетингового підходу". Thesis, Українська академія банківської справи Національного банку України, 2007. http://essuir.sumdu.edu.ua/handle/123456789/58836.
Full textBooks on the topic "Customer view concept"
Jansen, Leo Henrik. Optimization of the Customer Satisfaction by Use of the Six-Sigma-Concepts from the View of an Automotive Subcontractor. GRIN Verlag GmbH, 2008.
Find full textWilliam A, Schabas. Part 3 General Principles of Criminal Law: Principes Généraux Du Droit Pénal, Art.28 Responsibility of commanders and other superiors/Responsabilité des chefs militaires et autres supérieurs hiérarchiques. Oxford University Press, 2016. http://dx.doi.org/10.1093/law/9780198739777.003.0033.
Full textKarl, Zemanek. Part V Jus Cogens beyond the Vienna Convention, 23 The Metamorphosis of Jus Cogens: From an Institution of Treaty Law to the Bedrock of the International Legal Order? Oxford University Press, 2011. http://dx.doi.org/10.1093/acprof:oso/9780199588916.003.0023.
Full textThompson, Douglas I. Radical Moderation. Oxford University Press, 2018. http://dx.doi.org/10.1093/oso/9780190679934.003.0006.
Full textDanae, Azaria. 1 Introduction. Oxford University Press, 2015. http://dx.doi.org/10.1093/law/9780198717423.003.0001.
Full textSmuts, Malcolm. James I and the Consolidation of British Monarchy? Edited by Malcolm Smuts. Oxford University Press, 2016. http://dx.doi.org/10.1093/oxfordhb/9780199660841.013.5.
Full textStubbe, Peter. Legal Consequences of the Pollution of Outer Space with Space Debris. Oxford University Press, 2017. http://dx.doi.org/10.1093/acrefore/9780190647926.013.68.
Full textBook chapters on the topic "Customer view concept"
Bartolini, Barbara, Serena Bertoldi, Laura Benedan, et al. "Development of an innovative methodology to define patient-designed quality of life: a new version of a wellknown concept in healthcare." In Proceedings e report. Firenze University Press, 2021. http://dx.doi.org/10.36253/978-88-5518-461-8.30.
Full textEdvardsson, Bo, and Bård Tronvoll. "Service Management: Evolution and Moving Forward." In Future of Business and Finance. Springer Nature Switzerland, 2025. https://doi.org/10.1007/978-3-031-76560-5_2.
Full textTekin, Funda. "Differentiated Integration: An Alternative Conceptualization of EU–Turkey Relations." In EU-Turkey Relations. Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-70890-0_7.
Full textMatsumoto, Nobuko. "Corporations with Social Aims in the Japanese Legal System." In The International Handbook of Social Enterprise Law. Springer International Publishing, 2022. http://dx.doi.org/10.1007/978-3-031-14216-1_32.
Full text"Infoprocess." In Informing View of Organization. IGI Global, 2020. http://dx.doi.org/10.4018/978-1-7998-2760-3.ch007.
Full textHammami, Ines Bahri, and Kamilia Bahia. "Towards Integrating the Customer-Supplier Relationship in Perceived Value Conceptualization." In Social Customer Relationship Management (Social-CRM) in the Era of Web 4.0. IGI Global, 2022. http://dx.doi.org/10.4018/978-1-7998-9553-4.ch004.
Full text"Infoprocess." In Examining the Informing View of Organization. IGI Global, 2014. http://dx.doi.org/10.4018/978-1-4666-5986-5.ch007.
Full textŻyminkowska, Katarzyna. "Review of Customer Activism Concepts." In Insights, Innovation, and Analytics for Optimal Customer Engagement. IGI Global, 2021. http://dx.doi.org/10.4018/978-1-7998-3919-4.ch004.
Full textVerma, Diksha, Pooja Kansra, and Pawan Kumar. "Role of Industry 5.0 in Bancassurance." In Advances in Human Resources Management and Organizational Development. IGI Global, 2024. http://dx.doi.org/10.4018/979-8-3693-1343-5.ch013.
Full textAhrens, Thomas, and Christopher S. Chapman. "Management Control Systems and the Crafting of Strategy: A Practice-Based View." In Controlling Strategy. Oxford University PressOxford, 2005. http://dx.doi.org/10.1093/oso/9780199283231.003.0006.
Full textConference papers on the topic "Customer view concept"
McCadden, James R. "Cracking of Epoxy Hopper Car Lining Systems in Weld Seams a Historical View and Possible Solution." In CORROSION 1991. NACE International, 1991. https://doi.org/10.5006/c1991-91436.
Full textTsukanova, O. A., S. V. Maltseva, and K. E. Fedorov. "Modeling and Analysis of Social Network Dynamics on the Macro-Level in View of the Customer-Centric Concept." In 2018 IEEE 20th Conference on Business Informatics (CBI). IEEE, 2018. http://dx.doi.org/10.1109/cbi.2018.10061.
Full textPopa, Ștefan Cătălin, Cătălina Florentina Popa, Ana Alexandra Olariu, and Andreea Breazu. "The Balanced Scorecard: A Bibliometric Approach." In 9th BASIQ International Conference on New Trends in Sustainable Business and Consumption. Editura ASE, 2023. http://dx.doi.org/10.24818/basiq/2023/09/002.
Full textAlbers, Albert, Sarawut Lerspalungsanti, Tobias Du¨ser, and Sascha Ott. "Design Parameter Investigation in Customer-Oriented Drive Train Development Using Human Sensation Modeling Tools." In ASME 2009 International Design Engineering Technical Conferences and Computers and Information in Engineering Conference. ASMEDC, 2009. http://dx.doi.org/10.1115/detc2009-86363.
Full textMuschkiet, Michel, and Tobias Wulfert. "Holistic Customer Experience in Smart City Service Systems – A Conceptual Model." In 13th International Conference on Applied Human Factors and Ergonomics (AHFE 2022). AHFE International, 2022. http://dx.doi.org/10.54941/ahfe1002567.
Full textHirz, Mario, Alexander Kreis, Alexander Fragner, and Severin Stadler. "Combined approach of interior concept development for automated driving cars." In FISITA World Congress 2021. FISITA, 2021. http://dx.doi.org/10.46720/f2021-acm-127.
Full textVasileva, Steliana. "Cutting through the noise: understanding the usage of the customer journey mapping." In The 28th International Scientific Conference "Competitiveness and Innovation in the Knowledge Economy". Academy of Economic Studies of Moldova, 2025. https://doi.org/10.53486/cike2024.04.
Full textSophie Tombeil, Anne, and Rainer Nägele. "Towards a Concept of “Governance as a Smart- Service” in Service-Oriented Value-Creation-Systems." In 13th International Conference on Applied Human Factors and Ergonomics (AHFE 2022). AHFE International, 2022. http://dx.doi.org/10.54941/ahfe1002574.
Full textTaluru, Danteswara Rao, and Rajendra Prasad Uppara Allabanda. "Application of Data Analytics in Gas Turbine Engines." In ASME 2019 Gas Turbine India Conference. American Society of Mechanical Engineers, 2019. http://dx.doi.org/10.1115/gtindia2019-2557.
Full textHorenin, Jindrich, Antonin Mikulec, Jan Macek, Jan Banecek, and Josef Morkus. "Semi-automatic Design Assistance System for Vehicle Future Powertrains." In FISITA World Congress 2021. FISITA, 2021. http://dx.doi.org/10.46720/f2020-dgt-018.
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