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Gallegos, Jarred V., Barry Edelstein, and Alvin H. Moss. "Evaluation of a Video Decision Aid to Reduce Decisional Conflict in Physician Orders for Life-Sustaining Treatment (POLST) Decision-Making." Journal of Palliative Care 35, no. 4 (2020): 243–47. http://dx.doi.org/10.1177/0825859720923437.
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Background/Objectives: Physician Orders for Life-Sustaining Treatment (POLST) is recommended as a preferred practice for advance care planning with seriously ill patients. Decision aids can assist patients in advance care planning, but there are limited studies on their use for POLST decisions. We hypothesized that after viewing a POLST video, decision aid participants would demonstrate increased knowledge and satisfaction and decreased decisional conflict. Design: Pre-and postintervention with no control group. Setting/Participants: Fifty community-dwelling adults aged 65 and older asked to complete a POLST based on a hypothetical condition. Interventions: Video decision aid for Sections A and B of the POLST form. Measurements: Pre- and postintervention participant knowledge, decisional satisfaction, decisional conflict, and acceptability of video decision aid. Results: Use of the video decision aid increased knowledge scores from 11.24 ± 2.77 to 14.32 ± 2.89, P < .001, improved decisional satisfaction 10.14 ± 3.73 to 8.70 ± 3.00, P = .001, and decreased decisional conflict 12 ± 9.42 to 8.15 ± 9.13, P < .001. All participants reported that they were comfortable using the video decision aid, that they would recommend it to others, and that it clarified POLST decisions. Conclusions: Participants endorsed the use of a POLST video decision aid, which increased their knowledge of POLST form options and satisfaction with their decisions, and decreased their decisional conflict in POLST completion. This pilot study provides preliminary support for the use of video decision aids for POLST decision-making. Future research should evaluate a decision aid for the entire POLST form and identify patient preferences for implementing POLST decision aids into clinical practice.
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Sainfort, François, and Bridget C. Booske. "Measuring Post-decision Satisfaction." Medical Decision Making 20, no. 1 (2000): 51–61. http://dx.doi.org/10.1177/0272989x0002000107.
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Glöckner, Andreas, and Sara D. Hodges. "Parallel Constraint Satisfaction in Memory-Based Decisions." Experimental Psychology 58, no. 3 (2011): 180–95. http://dx.doi.org/10.1027/1618-3169/a000084.
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Three studies sought to investigate decision strategies in memory-based decisions and to test the predictions of the parallel constraint satisfaction (PCS) model for decision making (Glöckner & Betsch, 2008). Time pressure was manipulated and the model was compared against simple heuristics (take the best and equal weight) and a weighted additive strategy. From PCS we predicted that fast intuitive decision making is based on compensatory information integration and that decision time increases and confidence decreases with increasing inconsistency in the decision task. In line with these predictions we observed a predominant usage of compensatory strategies under all time-pressure conditions and even with decision times as short as 1.7 s. For a substantial number of participants, choices and decision times were best explained by PCS, but there was also evidence for use of simple heuristics. The time-pressure manipulation did not significantly affect decision strategies. Overall, the results highlight intuitive, automatic processes in decision making and support the idea that human information-processing capabilities are less severely bounded than often assumed.
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Wenzel, Lari B., Dana B. Mukamel, Kathryn Osann, et al. "Shared decision-making in ovarian cancer." Journal of Clinical Oncology 35, no. 15_suppl (2017): 5549. http://dx.doi.org/10.1200/jco.2017.35.15_suppl.5549.
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5549 Background: The value of shared decision-making in ovarian cancer is relatively unexplored. The goal of this study was to test a new decision aid, Patient Centered Outcome Aid (PCOA), that facilitates shared decision-making and helps ovarian cancer patients assimilate information and identify quality of life (QOL), toxicity and survival trade-offs between IP/IV therapy and IV therapy alone, based on their preferences and personal clinical characteristics. Methods: Participants were randomized to either PCOA (N=64) or usual care (N=59). Patient characteristics, QOL and shared decision-making data were collected at baseline and treatment initiation. Primary outcomes included satisfaction with treatment decision and decisional regret. Comparisons were made using t-tests and multivariate methods, adjusting for patient covariates. Multivariate linear models were used to investigate predictors of the primary outcomes. Results: Although satisfaction and decisional regret did not differ significantly by arm at any time point, the majority of PCOA patients indicated that the aid helped them understand treatment options and side effects. Notably, low shared decision-making and low QOL, were significant predictors of low satisfaction at treatment initiation (multiple r=0.76), six months (multiple r=0.48) and nine months (r=0.58). They were also significant predictors of decisional regret (multiple r=0.48 and 0.36 at 6 and 9 months). Patient covariates including age, stage, treatment and neoadjuvant status were not associated with differences in satisfaction or decisional regret. Conclusions: There were no clinically meaningful differences in satisfaction with the treatment decision, or decisional regret between the study arms. The absence of a difference may reflect the high degree of shared decision-making in both arms and greater disease severity in PCOA patients, who were more likely to report low baseline QOL and declining QOL over time. Both shared decision-making and quality of life were robust, independent predictors of satisfaction with the treatment decision over time. This implies that women who perceive themselves as less engaged in the decision process, and report poor QOL may benefit from a decision aid, in addition to physician counseling. Clinical trial information: NCT02259699.
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Tijjang, Bakhtiar, Jeni Kamase, Ilham Labbase, and Annas Plyriadi. "The Relevance of Marketing Mix and Service Quality on Students' Decision-Making Factors Regarding Higher Education and Satisfaction." IRA-International Journal of Management & Social Sciences (ISSN 2455-2267) 8, no. 1 (2017): 81. http://dx.doi.org/10.21013/jmss.v8.n1.p9.
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<p>This study conducted aims to examine and analyze the relevance of marketing mix and service quality on the students decision-making, the relevance of marketing mix, service quality on student satisfaction and the effect over decisions related on student satisfaction and the relevance of marketing mix and service quality on student satisfaction as a mediating role of students decision-making. Population in this study were all a new students in the study program management, education level of Bachelor degree of the academic year 2015/2016 in Makassar. There are 381 students were used as samples. Data were analyzed using Structural Equation Modelling (SEM) with support Analysis of Moment Structures (AMOS). This study provides findings that the marketing mix and service quality has a significant effect on students decision-making, marketing mix does not directly effect in student satisfaction, services quality and student’s decision-making has a significant on student satisfaction. Marketing mix and service quality has a significant effect on student satisfaction as a mediating role of student’s decision-making. These findings explain that the marketing mix directly affects decision-making, but has no direct effect on satisfaction; marketing mix can affect satisfaction if supported by the student’s decision-making. Service quality affects directly and indirectly on satisfaction as a mediating role of decision-making.<em></em></p>
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Hawley, S., N. Janz, A. Hamilton, and S. J. Katz. "Latina patient perspectives about informed decision making for surgical breast cancer treatment." Journal of Clinical Oncology 25, no. 18_suppl (2007): 6544. http://dx.doi.org/10.1200/jco.2007.25.18_suppl.6544.
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6544 Background: Although increasing informed decision making has been identified as a mechanism for reducing disparities in breast cancer treatment outcomes, little is known about these issues from the Latina perspective. Methods: 2,030 women with non- metastatic breast cancer diagnosed from 8/05–5/06 and reported to the Los Angeles County SEER registry were identified and mailed a survey shortly after receipt of surgical treatment. Latina and African American women were over-sampled. Survey data were merged to SEER clinical data. We report results on a 50% respondent sample (N=742) which will be updated based on a final respondent sample of 1,400 patients (projected response rate, 72%). Dependent variables were patient reports of how decisions were made (doctor-based, shared, patient-based); their preferred amount of decisional involvement; and two 5-item scales measuring satisfaction with decision-making and decisional regret. Results: 32% of women were white, 28% African American (AA), 20% Latina-English speaking (L-E), and 20% Latina-Spanish speaking (L- SP). About 28% of women in each ethnic group reported a surgeon-based, 33% a shared, and 38% a patient-based surgical treatment decision. L- SP women reported wanting more involvement in decision making more often than white, AA or L-E women (16% vs. 4%, 5%, 5%, respectively, p<0.001). All minority groups were less likely than white women to have high decisional satisfaction with L-SP women having the lowest satisfaction (w-74%, AA-63%, L-E-56%, L-SP-31%, p<0.001). L-SP women were more likely than white, AA or L-E women to have decisional regret (35% vs. 7%, 15%, 16%, respectively, p<0.001). Multivariate regression showed that Latina ethnicity and low literacy were independently associated with both low decisional satisfaction and high decisional regret (p<0.001). Conclusions: Latina women, especially Spanish speakers, report more dissatisfaction with the breast cancer surgical treatment decision-making process than other racial/ethnic groups. These results highlight the challenges to improving breast cancer treatment informed decision making for Latina women. Future interventions to improve satisfaction with the decision process should be tailored to ethnicity and acculturation. No significant financial relationships to disclose.
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Zarabi, Zahra, Philippe Gerber, and Sébastien Lord. "Travel Satisfaction vs. Life Satisfaction: A Weighted Decision-Making Approach." Sustainability 11, no. 19 (2019): 5309. http://dx.doi.org/10.3390/su11195309.
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Numerous studies have found that travel mode choice is related to mode-specific attitudes as well as travel-related satisfaction. While choosing a travel mode that is congruent with attitudes towards that mode (i.e., consonance) brings about travel satisfaction, travel-related satisfaction can result in the choice of a travel mode which is not necessarily consistent with (all) attitudes (i.e., dissonance). However, few studies have analyzed the extent to which consonance and dissonance affect or are affected by the overall travel-related satisfaction. This paper aims at understanding whether respondents with a positive attitude towards a certain mode will actually use the mode, and whether consonant travelers are more satisfied with their trips and travel-related situations compared to their dissonant counterparts. Additionally, research in this area is dominated by the use of quantitative methods, leading to a lack of understanding of the complexity of subjective factors such as attitudes and values. In this study, with a retrospective mixed method approach, 1977 (in the quantitative section) and 19 (in the qualitative section) employees who have experienced an involuntary relocation of their workplace have been examined vis-à-vis their travel-related values and attitudes, corresponding choices, and satisfaction. Results from our quantitative analyses indicate that first, the relocation of the workplace was associated with increased public transit use and travel satisfaction; and second, surprisingly, the share of dissonant active mode users was relatively high compared to other modes (except bus). Our qualitative analyses revealed that individuals do not necessarily use the most positively valued travel mode due to lack of accessibility and competences, but also due to having preferences for other travel-related elements such as travel route. Furthermore, travel mode consonance (or dissonance) and travel satisfaction (or dissatisfaction) are not necessarily positively related because (i) individuals attribute different weights to their travel-related attitudes and values, and (ii) satisfaction in other life domains can make a travel dissatisfaction bearable or even favorable.
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Skyring, Timothy A., Kylie J. Mansfield, and Judy R. Mullan. "Factors Affecting Satisfaction with the Decision-Making Process and Decision Regret for Men with a New Diagnosis of Prostate Cancer." American Journal of Men's Health 15, no. 4 (2021): 155798832110268. http://dx.doi.org/10.1177/15579883211026812.
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For men with newly diagnosed prostate cancer the decisions about treatment options are complex and difficult. The aim of this study was to investigate any association between the extent to which men wanted to be involved in the decision making process, their satisfaction with that process, and their levels of decision regret after treatment. The study population consisted of men diagnosed with prostate cancer at a regional center in Australia. Men ( n = 324) were invited to complete a mail out survey which included demographic questions, the treatment chosen, and three validated tools: The Control Preference Scale to measure the degree of control assumed when making decisions about medical interventions; the Treatment Decision-Making Satisfaction Scale (TDM- SAT) to assess satisfaction with the treatment decision making process; and the Decision Regret Scale to assess the level of regret after treatment. The majority of the 151 respondents (47% response rate) expressed an active decision control preference. There was no correlation between age and the treatment chosen or the degree of control men exerted over the decision-making process. Men who preferred a passive role were less satisfied with the decision-making process than were those who took an active or collaborative approach. A strong inverse correlation was demonstrated between regret experienced and satisfaction with the decision-making process. In conclusion, for men newly diagnosed with prostate cancer, taking an active role in the treatment decision making process led to greater satisfaction with that process, which in turn reduced their chances of experiencing regret following treatment.
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Brennan, P. F. "Patient Satisfaction and Normative Decision Theory." Journal of the American Medical Informatics Association 2, no. 4 (1995): 250–59. http://dx.doi.org/10.1136/jamia.1995.96010394.
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Sulistiawaty, Deska, Sri Indarti, and Eka Armas Pailis. "EFFECT OF PRODUCT QUALITY, SERVICE QUALITY AND PROMOTION ON CUSTOMER SATISFACTION AND SAVING DECISIONS IN PT. BANK RIAU KEPRI." Jurnal Manajemen dan Bisnis 10, no. 1 (2021): 36–47. http://dx.doi.org/10.34006/jmbi.v10i1.252.
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Changes in the banking industry are increasingly fast making banks have to respond to everything that happens, the main problem facing banks today is retaining customers and being closer to customers and making customers loyal so that the bank can develop. The research was conducted at PT Bank Riau Kepri Main Branch. The aim is to determine the direct effect of product quality, service quality and promotion on customer satisfaction and the decision to save back at PT. Bank Riau Kepri.
 This study took a sample of 400 customers. The variables used are product quality, service quality, promotion, customer satisfaction and the decision to save again. This study used quantitative methods and the data were analyzed using Structural Equation Modeling analysis.
 The results showed that product quality had a significant effect on customer satisfaction, service quality had a significant effect on customer satisfaction, promotion had a significant effect on customer satisfaction, product quality had a significant effect on the decision to save again through customer satisfaction Service quality had a significant effect on decisions to save again through customer satisfaction. has a significant effect on the decision to save back through customer satisfaction and customer satisfaction has a significant effect on the decision to save back at PT. Bank Riau Kepri Main Branch. The higher the level of customer satisfaction, the decision to save back at Bank Riau will increase
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Cenkseven-Önder, Fulya. "The Influence of Decision-Making Styles on Early Adolescents' Life Satisfaction." Social Behavior and Personality: an international journal 40, no. 9 (2012): 1523–36. http://dx.doi.org/10.2224/sbp.2012.40.9.1523.
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In this study, I examined decision-making styles and satisfaction in different life domains in early adolescence, and the influence of gender difference in relation to making decisions. The Multidimensional Students' Life Satisfaction Scale (Huebner, 1994) and the Adolescent Decision-making Scale (Mann, Harmoni, & Power, 1989) were completed by 918 early adolescents (432 girls, 486 boys) who were students at a school in a city in southern Turkey. Some gender differences regarding satisfaction with various life domains and decision-making styles were noted. It was found that, with the exception of the panic style, decision-making styles are predictors of life satisfaction. The results are discussed in relation to previous research. Finally, study limitations and possible directions for further research are outlined.
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Theroux, Charleen I., Kylie N. Hill, Anna L. Olsavsky, et al. "Satisfaction with Fertility Preservation Decisions among Adolescent Males with Cancer: A Mixed Methods Study." Cancers 13, no. 14 (2021): 3559. http://dx.doi.org/10.3390/cancers13143559.
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Half of male childhood cancer survivors experience treatment-related fertility impairment, which can lead to distress. Survivors often regret forgoing fertility preservation (FP), and decisional dissatisfaction is associated with a lower quality of life. This mixed methods study examined short-term FP decisional satisfaction among families of male adolescents newly diagnosed with cancer who received an initial fertility consult and completed an FP values clarification tool. One-two months after the FP decision, thirty-nine families completed the Brief Subjective Decision Quality measure. Decisional satisfaction was compared for participants (mothers, fathers, adolescents) who did and did not attempt to bank. Semi-structured interviews included the following question: How do you/your family feel about the banking decision now/in the future? Decisional quality scores were moderate-high (M = 5.74–6.33 out of 7), with no significant differences between non-attempter (n = 15) and attempter (n = 24) families (adolescents: p = 0.83, d = 0.08; mothers: p = 0.18, d = 0.45; fathers: p = 0.32, d = 0.44). Three qualitative themes emerged among non-attempter families: (1) satisfaction with decision (50% of participants), (2) acceptance of decision (60%), and (3) potential for future regret (40%). Satisfaction with decision was the only theme identified in attempter families (93%). Quantitively, short-term decisional satisfaction was high regardless of the banking attempt. However, the qualitative findings suggest that the experiences of families who did not bank may be more nuanced, as several participants discussed a potential for future regret, highlighting the importance of ongoing support.
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Saputra, Irfan, Osman Lewangka, and Abdul Razak Munir. "The Influence of Product Quality and Promotion on Repurchase Pertamax through Consumer Satisfaction in Makassar City." Hasanuddin Journal of Business Strategy 2, no. 2 (2020): 79–92. http://dx.doi.org/10.26487/hjbs.v2i2.338.
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Pertamax is a non-subsidized fuel PT. Pertamina (Persero) and the company's biggest challenge is to change the buying pattern of people in order to switch from Premium to Pertamax. To change the buying pattern of a company's society should look at consumer behavior as well as the attributes contained in the product in order to provide satisfaction and re-purchase decisions. These attributes are product quality and promotion. This research aims to determine the quality of products and promotions positively and significantly affect consumer satisfaction, knowing product quality, promotion, and customer satisfaction positively and significantly towards purchasing decisions, and product quality and promotions have a positive and significant effect on the re-purchase decision through consumer satisfaction of Pertamax in the Makassar city. The population in this study was the consumer of Pertamax in the town of Makassar, which was designated 100 samples of respondents. Data collection techniques through questionnaires, literature, and observation studies, using path analysis techniques. The results of the product quality are positive and significant to customer satisfaction. Promotions have a positive and insignificant impact on consumer satisfaction. Consumer satisfaction has a positive and significant effect on repurchase decisions. The quality of products directly has a positive and significant effect on repurchase decisions. Directly promotion is positive and insignificant to repurchase decisions. The quality of products indirectly through consumer satisfaction has a positive and significant influence over the repurchase decision. Indirectly promotion through consumer satisfaction had a positive but insignificant influence on the repurchase decision of Pertamax in Makassar city.
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Ichsani, Fitria, and Sri Hartono. "ANALYSIS OF SATISFACTION OF NATIONAL HEALTH INSURANCE JKN PARTICIPANTS THROUGH QUALITY OF MOBILE SERVICES AND CONFIDENCE MEDIATED BY DECISION TO CHOOSE MOBILE JKN SERVICE ON BPJS KESEHATAN OF PEKANBARU." Dinasti International Journal of Education Management And Social Science 1, no. 3 (2020): 262–69. http://dx.doi.org/10.31933/dijemss.v1i3.145.
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The purpose of this study is to find out how Analysis of Satisfaction of National Health Insurance JKN Participants through Quality of Mobile Services and Confidence Mediated by Decision to Choose Mobile JKN Service on BPJS Kesehatan of Pekanbaru, by measuring indicators that influence variables service quality, trust, decision and satisfaction. This research applies a descriptive research design using survey methods. Sampling uses certain criteria where the respondent is a health insurance participant as a sampling technique. This study was tested using the structural equation modeling (Lisrel) approach to test the significance of the significance of the overall model and predetermined pathway. The findings show that mobile service quality variables have a positive and significant effect on decisions, trust variables have a positive and significant effect on decisions, decision variables have a positive and significant effect on participant satisfaction, mobile service quality variables have a positive and significant effect on satisfaction and trust variables have a positive and significant effect on participant satisfaction.
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Maghfiroh, Kuni. "PENGARUH HARGA, KUALITAS PRODUK DAN WORD OF MOUTH TERHADAP KEPUASAN KONSUMEN SERTA IMPLIKASINYA PADA KEPUTUSAN PEMBELIAN SMARTPHONE XIAOMI." Business Management Analysis Journal (BMAJ) 2, no. 2 (2019): 34–44. http://dx.doi.org/10.24176/bmaj.v2i2.4075.
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This study aims to analyze the effect of price, product quality, and word of mouth on consumer satisfaction and its impulse on the decision of purchasing a Xiaomi smartphone at. Data collection using questioners. The sample consisted of 160 respondents taken by purposive sampling method. The results of this test indicate that price has a negative and not significant effect on customer satisfaction, product quality has a positive and significant effect on customer satisfaction, word of mouth has a positive and significant effect on customer satisfaction, the price has a negative and not significant effect on the purchase decision, product quality has a positive and significant effect on purchasing decisions, word of mouth has a negative and not significant effect on purchasing decisions, customer satisfaction has a positive and significant effect on purchasing decisions. The most dominant variable or one that has the most influence is consumer satisfaction and product quality.
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Wang, Huaiyong, and Yongfang Liu. "Effect of Compatibility Between Decision Target and Processing Strategy on Postdecision Satisfaction." Social Behavior and Personality: an international journal 42, no. 3 (2014): 423–35. http://dx.doi.org/10.2224/sbp.2014.42.3.423.
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We conducted 2 experiments to examine the effect of compatibility between decision target (making a decision for oneself vs. another person) and processing strategy (alternative- vs. attribute-based) on postdecision satisfaction. The results showed that participants who were making decisions for themselves were more likely to prefer an alternative-based to an attribute-based processing strategy, whereas this effect was reversed for participants who were making decisions for others. A high degree of compatibility between self/other decision and alternative-based/attribute-based processing strategy increased postdecision satisfaction. Moreover, this effect was found to be mediated by decision confidence. Implications and suggestions related to these findings are discussed.
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Wang, Weiwei, Haiwei Zhou, and Lidan Guo. "Emergency water supply decision-making of transboundary river basin considering government–public perceived satisfaction." Journal of Intelligent & Fuzzy Systems 40, no. 1 (2021): 381–401. http://dx.doi.org/10.3233/jifs-191828.
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The emergency supply of transboundary water resources is a prominent problem affecting the social and economic development of basin countries. However, current water supply decisions on transboundary water resources may ignore the psychological perception of multi-stakeholders, and the evolution of emergencies increases the uncertainty of decision making. Both factors would lead to the low acceptance of water-related decisions. Utility satisfaction, perceived losses, and quantity satisfaction were selected in this paper to identify the perceived satisfaction of upstream governments, downstream governments, and the public, respectively, over multiple decision-making stages. A modeling framework combining prospect theory and the multi-stage multi-objective programming methodology was then developed to measure the perceived satisfaction of different stakeholders in a watershed under emergency. A two-stage NSGA-II and TOPSIS based approach was adopted to find the optimal compromise solution to solve the model. The framework was applied in the Lancang–Mekong River basin to provide suggestions to decision makers. Upstream decision makers must choose a moderate proportional fairness degree when making emergency decisions to maximize the perceived satisfaction of all stakeholders. Meanwhile, the perceived loss of downstream countries with low water demand should be considered first in the formulation of emergency water supply plans. Furthermore, although water supply from upstream countries can improve perceived water quantity satisfaction of downstream publics, additional actions must still be taken to change the traditional concepts of the public.
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Dwyer, Andrew A., Hongjie Shen, Ziwei Zeng, Matt Gregas, and Min Zhao. "Framing Effects on Decision-Making for Diagnostic Genetic Testing: Results from a Randomized Trial." Genes 12, no. 6 (2021): 941. http://dx.doi.org/10.3390/genes12060941.
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Genetic testing is increasingly part of routine clinical care. However, testing decisions may be characterized by regret as findings also implicate blood relatives. It is not known if genetic testing decisions are affected by the way information is presented (i.e., framing effects). We employed a randomized factorial design to examine framing effects on hypothetical genetic testing scenarios (common, life-threatening disease and rare, life-altering disease). Participants (n = 1012) received one of six decision frames: choice, default (n = 2; opt-in, opt-out), or enhanced choice (n = 3, based on the Theory of Planned Behavior). We compared testing decision, satisfaction, regret, and decision cognitions across decision frames and between scenarios. Participants randomized to ‘choice’ were least likely to opt for genetic testing compared with default and enhanced choice frames (78% vs. 83–91%, p < 0.05). Neither satisfaction nor regret differed across frames. Perceived autonomy (behavioral control) predicted satisfaction (B = 0.085, p < 0.001) while lack of control predicted regret (B = 0.346, p < 0.001). Opting for genetic testing did not differ between disease scenarios (p = 0.23). Results suggest framing can nudge individuals towards opting for genetic testing. These findings have important implications for individual self-determination in the genomic era. Similarities between scenarios with disparate disease trajectories point to possible modular approaches for web-based decisional support.
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Putro, Christianto Hadisiswanto, and Adi Nurmahdi. "Analysis of Purchase Decision and its Impacts towards Honda Beat Motorcycle's Customer Satisfaction Viewed through Product Quality and Price Perception Variables at Tangerang City Area." International Journal of Innovative Science and Research Technology 5, no. 6 (2020): 1222–29. http://dx.doi.org/10.38124/ijisrt20jun1012.
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The purpose of this research is to explore the impacts of product quality and price perception against purchase decision for Honda Beat motorcycle's customer satisfaction at Tangerang City Area. This research type used purposive research, whereas data analysis method used Structural Equation Modeling (SEM) with the Lisrel (Linear Structural Relations) program. The Population were community of Honda Beat's users at Tangerang City with 215 respondents sampled. The results showed that 1) product quality has positive and strong impact over purchase decisions, 2) price perception has positive and strong impact over purchase decision, 3) purchase decision has positive and strong impact over customer satisfaction, 4) product quality has positive and significant impact to customer satisfaction and 5) price perception has positive and significant influence over customer satisfaction
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Irawan, Ryan, and Arifin Sitio. "RELATED IMPACT FROM PRODUCT QUALITY AND BRAND IMAGE TOWARDS BUYING DECISIONS AS WELL AS ITS IMPLICATIONS TO CUSTOMER SATISFACTION AT FUJI YUSOKI KOGYO." Dinasti International Journal of Digital Business Management 2, no. 3 (2021): 531–39. http://dx.doi.org/10.31933/dijdbm.v2i3.807.
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This research aims to find out those influence from Product Quality, and Brand Image towards Buying Decisions and its Implications to Customer Satisfaction at Fuji Yusoki Kogyo. This type of research was catagorized as descriptive analytics research. While population was customers from Fuji Yusoki Kogyo totalling of 56 customers according to December 2020 company's internal data. The analysis technique used path analysis through SmartPLS version 3.3. The results from this research was indicate that (1) Product Quality has huge impact to Buying Decision (2) Brand Image has significant influence over Buying Decision (3) Buying Decision has undefinable effect to Customer Satisfaction (4) Product Quality has marked affects towards Customer Satisfaction, and (5) Brand Image has huge impact on Customer Satisfaction
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Yennurajalingam, Sriram, Luis Fernando Rodrigues, Omar M. Shamieh, et al. "Decisional control preferences among patients with advanced cancer: An international multicenter cross-sectional survey." Palliative Medicine 32, no. 4 (2017): 870–80. http://dx.doi.org/10.1177/0269216317747442.
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Background: Understanding patients’ decision control preferences is important in providing quality cancer care. Patients’ decisional control preference can be either active (patients prefer to make decisions themselves), shared (collaborative between patient, their physician, and/or family), or passive (patients prefer that the decisions are made by either the physician and/or their family). Aim: To determine the frequency and predictors of passive decision control preferences among advanced cancer patients. We also determined the concordance between actual decision-making and decision control preferences and its association with patient satisfaction. Design: In this cross-sectional survey of advanced cancer patients referred to palliative care across 11 countries, we evaluated sociodemographic variables, Control Preference Scale, and satisfaction with the decisions and care. Results: A total of 1490 participants were evaluable. Shared, active, and passive decision control preferences were 33%, 44%, and 23%, respectively. Passive decision control preferences (odds ratio, p value) was more frequent in India (4.34, <0.001), Jordan (3.41, <0.001), and France (3.27, <0.001). Concordance between the actual decision-making and decision control preferences was highest in the United States ( k = 0.74) and lowest in Brazil (0.34). Passive decision control preference was significantly associated with (odds ratio per point, p value) better performance status (0.99/point, 0.017), higher education (0.64, 0.001), and country of origin (Brazil (0.26, <0.0001), Singapore (0.25, 0.0003), South Africa (0.32, 0.0002), and Jordan (2.33, 0.0037)). Conclusion: Passive decision control preferences were less common (23%) than shared and active decision control preference even among developing countries. Significant predictors of passive decision control preferences were performance status, education, and country of origin.
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Baggs, JG, MH Schmitt, AI Mushlin, DH Eldredge, D. Oakes, and AD Hutson. "Nurse-physician collaboration and satisfaction with the decision-making process in three critical care units." American Journal of Critical Care 6, no. 5 (1997): 393–99. http://dx.doi.org/10.4037/ajcc1997.6.5.393.
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OBJECTIVE: To assess and compare levels of nurse-physician collaboration and satisfaction with the decision-making process as reported by critical care nurses, resident physicians (residents), and attending physicians (attendings) in making decisions to transfer individual patients out of the critical care unit, and to assess if satisfaction predicts nurse retention. DESIGN: Longitudinal descriptive correlational study using self-reporting instruments. SETTINGS: A university hospital's surgical ICU, a community teaching hospital's medical ICU, and a community hospital's mixed ICU. SUBJECTS: Eighty-one nurses, 23 residents, and 37 attendings from the surgical ICU; 44 nurses and 51 residents from the medical ICU; 25 nurses and 45 attendings from the community hospital's ICU, reporting on the transfers of 473, 465, and 494 patients, respectively. MAIN OUTCOME MEASURES: Healthcare providers' reported levels of collaboration and satisfaction with the decision-making process, the correlations between collaboration and satisfaction, and nurse retention. RESULTS: Nurses and physicians within sites (except attendings from the surgical ICU) reported similarly moderate amounts of collaboration, but nurses reported less satisfaction with decision making than did physicians in all sites. Collaboration was related to satisfaction with decision making for all providers, but more strongly for nurses. The strength of the relationship for nurses was similar in all sites. Nurses' satisfaction with decision making did not predict their retention. CONCLUSIONS: Collaboration between nurses and physicians is a more important component of satisfaction with decision making for nurses than for physicians. Any interventions to change the amount of collaboration in practice must take account of this difference.
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Rosifa, Atika, Lia Suprihartini, and Roni Kurniawan. "Pengaruh Nilai Pelanggan Dan Electronic Word Of Mouth Terhadap Kepuasan Pengunjung Dengan Keputusan Berkunjung Sebagai Variabel Intervening Pada New Marjoly Beach And Resort." Bahtera Inovasi 4, no. 1 (2020): 64–76. http://dx.doi.org/10.31629/bi.v4i1.2759.
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 This study aims to determine the effect of customer value on visitor satisfaction through visiting decisions, the influence of electronic word of mouth on visitor satisfaction through visiting decisions, the effect of customer value and electronic word of mouth partially on visiting decisions, the influence of customer value and electronic word of mouth partial to visitor satisfaction and the effect of visiting decisions on visitor satisfaction. Determination of the sample using the incidental sampling method, with the sampling technique using the Slovin formula to obtain 96 respondents. The analysis method used in this research is descriptive test, data quality test, classic assumption test, path analysis, and hypothesis testing. The results of the analysis in this study indicate that customer value partially has a significant effect on visitor satisfaction. Partially, electronic word of mouth has a significant effect on visitor satisfaction. Customer value partially has a significant effect on visiting decisions. Partially, electronic word of mouth has no significant effect on visiting decisions. The decision to visit is not able to mediate between customer value and visitor satisfaction and the decision to visit is also unable to mediate between electronic word of mouth and visitor satisfaction. Based on the research results, it is hoped that the new marjoly beach and resort can maintain and increase visitor satisfaction by paying attention to what factors can support customer value and electronic word of mouth.
 
 
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Bubic, Andreja. "Decision Making Characteristics and Decision Styles Predict Adolescents’ Career Choice Satisfaction." Current Psychology 33, no. 4 (2014): 515–31. http://dx.doi.org/10.1007/s12144-014-9226-5.
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Hickman, Ronald L., Barbara J. Daly, Sara L. Douglas, and John M. Clochesy. "Informational Coping Style and Depressive Symptoms in Family Decision Makers." American Journal of Critical Care 19, no. 5 (2010): 410–20. http://dx.doi.org/10.4037/ajcc2010354.
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Background Overwhelmed family decision makers of chronically critically ill patients must comprehend vital information to make complex treatment decisions that are consistent with patients’ preferences. Exploration of informational coping styles of family decision makers may yield evidence for tailored communication practices supporting the psychological and informational needs of family decision makers. Objectives To describe patterns in the demographic characteristics and informational coping styles of family decision makers; to assess differences in informational satisfaction, role stress, and depressive symptoms between family decision makers classified as monitors and as blunters; and to describe the predictive associations between informational coping styles, informational satisfaction, and role stress on depressive symptoms in family decision makers. Methods A secondary data analysis of 210 family decision makers of cognitively impaired patients who required 3 days or more of mechanical ventilation. On enrollment, decision makers completed the abbreviated Miller Behavioral Style Scale to assess informational coping styles, the Critical Care Family Satisfaction Survey’s informational subscale to assess informational satisfaction, a single-item measure of role stress, and the Center for Epidemiological Studies Depression scale to assess depressive symptoms. Results No associations emerged between demographic characteristics and informational coping styles of family decision makers. Monitors had higher depression scores than did blunters. Both information coping style and informational satisfaction influenced depressive symptoms; however, role stress was the most significant predictor. Conclusions Family decision makers classified as monitors were at higher risk for depression than were those who seem to avoid information. Targeting monitors with additional psychological and informational support may mitigate their psychological impairment.
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Andrianto, Feri. "The Influence Of Taste and Product Quality to Purchasing Decisions and Customer Satisfaction." Journal of World Conference (JWC) 1, no. 1 (2019): 106–10. http://dx.doi.org/10.29138/prd.v1i1.31.
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This study is to analyze the influence of taste and product quality topurchasing decisions and customer satisfaction. Type of research is quantitive. The population of this study were 100respondents who bought Entrasol milk in Surabaya. The analysis technique used is Partial Least Square. Data obtained from questionnaires and tested with SmartPLS 3.0 application. The results of this study indicate that taste, and product quality have a positiveand significant influence on purchasing decision and customer satisfaction. Andpurchasing decision has a positive and significant effect on customer satisfaction.
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Leighl, Natasha, Melina Gattellari, Phyllis Butow, Richard Brown, and Martin H. N. Tattersall. "Discussing Adjuvant Cancer Therapy." Journal of Clinical Oncology 19, no. 6 (2001): 1768–78. http://dx.doi.org/10.1200/jco.2001.19.6.1768.
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PURPOSE: To document the adequacy of patient information in oncology consultations concerning adjuvant therapy and explore predictors of physician communication patterns, treatment decisions, patient information recall, and satisfaction. PATIENTS AND METHODS: Retrospective analysis of audiotapes and verbatim transcripts of 101 initial adjuvant therapy consultations with medical and radiation oncologists was undertaken. Content analysis, data on communication patterns, treatment decisions, patient anxiety, satisfaction, and information recall were collected. Predictors of physician communication, treatment decisions, recall, and satisfaction with the consultation were identified. RESULTS: The majority of patients were well informed of their prognosis, benefits and risks of therapy, and alternative management options. Only half were asked about preferences for information or decision-making involvement. Predictors of information detail given include patient sex, age, occupation, and education. Radiation and medical oncologists express prognosis and treatment benefit using similar phrases. When offered the chance to delay decision-making, most patients do so (P < .01). Final treatment decisions appear to be influenced by the presentation of choice in treatment options by the oncologist and whether the treatment decision was made during the initial consultation (P < .01). Information recall was not influenced by communication factors. Patients receiving less detailed information had slightly higher satisfaction with the consultation (P = .03). More anxious patients tended to be less satisfied (P = .07). CONCLUSION: The optimal way to discuss adjuvant therapy is undefined. More emphasis can be placed on soliciting patient preferences for information and decision-making involvement and tailoring both to the needs of the individual patient. Providing choice in treatment and delaying decision-making may affect the patient’s treatment decision.
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Culbert, Matthew, Gregory Bidermann, and Audrey S. Wallace. "Decisional preferences and satisfaction with short-course radiation for breast cancer." Journal of Clinical Oncology 36, no. 30_suppl (2018): 193. http://dx.doi.org/10.1200/jco.2018.36.30_suppl.193.
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193 Background: Limited literature exists regarding preferences and decisional satisfaction for women who choose accelerated partial breast irradiation (APBI) in lieu of 6-7 weeks of radiation. This analysis provides long-term patient reported outcomes in women treated with APBI at one institution. Methods: Records of women treated primarily with balloon-based APBI (2005-2013) were reviewed after IRB approval. Women with recurrent disease or poor prognosis second primary cancer were excluded. Assessment of decisional factors important to the patient, as well as satisfaction and regret with treatment choices (Decisional Regret and Satisfaction Scales) were captured via mail or telephone. Results: In 141 women who met inclusion criteria, 83 participated. Median age at diagnosis was 62 years (SD = 9), and median time from RT to survey completion was 102 months (SD = 8). Histology was pre-invasive, (25%), invasive (52%), and combined invasive/pre-invasive (23%). The majority had estrogen/progesterone receptor positive disease. Factors that were important in decision making included convenience, physician recommendation, financial considerations, novelty of treatment, desire to avoid mastectomy, and recovery time. The majority (48%) reported convenience to be the single most important factor. Provider recommendation was the primary factor in decision making for 20% of women. Most women agreed that their choice was the right decision (96%) and most felt adequately informed (90%). The majority (92% and 90% respectively) of women agreed that their decision was consistent with their personal values and was the best decision for them personally. Decisional satisfaction was high (95%). Overall satisfaction with treatment choices was high: 84% and 10% reported being totally and somewhat satisfied respectively. The majority (90%) of women stated they would make the same treatment choice again. Conclusions: Decisional satisfaction remains high almost a decade after completion of short course radiation. Practitioners should consider patient values and preferences as part of shared decision making when determining type and duration of radiation as part of breast conservation therapy.
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Larosa, Michael, Eva Vestyne Lenty Halawa, Ajeng Prapti Astuti, Triyanti Purba, and Wirda Lilia. "Pengaruh Produk, Harga, dan Kepuasan Konsumen terhadap Keputusan Pembelian Konsumen di Toko Projeksus." Ekonomis: Journal of Economics and Business 5, no. 1 (2021): 314. http://dx.doi.org/10.33087/ekonomis.v5i1.325.
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Customer's purchase decision is company's hope to sell product. To persuade customers to buy, company is willing to give the best quality of their product, also to give the special price, and to give maximum satisfaction to the customer. Therefore, this research was conducted to know the effect of product quality, price, and customer's satisfaction on customer's purchase decision partially and simultaneously. This research's method is quantitative descriptive analysis. The population are 258 customers who bought company's product, then become 72 repondents by the Slovin formula as samples. We use F test, T test, multiple linear regression, and classic assumption test as data analysis techniques using SPSS version 20 program. Data results show that partially, product quality and price have significant effect on customer's purchase decision. While customer's satisfaction doesn't have significant effect on customer's purchase decisions. Simultaneously, product quality, price, and sarisfaction have significant effect on customer's purchase decision. Customer's purchase decision can be explained by product quality, price, and customer's satisfaction by 46,50%, the rest 53,50% is explained by other variables that are not being researched.
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Bot, Arjan G. J., Jeroen K. J. Bossen, James H. Herndon, David E. Ruchelsman, David Ring, and Ana-Maria Vranceanu. "Informed Shared Decision-Making and Patient Satisfaction." Psychosomatics 55, no. 6 (2014): 586–94. http://dx.doi.org/10.1016/j.psym.2013.12.013.
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Garcia, Angie. "Consensus Decision Making Promotes Involvement, Ownership, Satisfaction." NASSP Bulletin 70, no. 493 (1986): 50–52. http://dx.doi.org/10.1177/019263658607049310.
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Van Der Westhuizen, De Wet, Gail Pacheco, and Don J. Webber. "Culture, participative decision making and job satisfaction." International Journal of Human Resource Management 23, no. 13 (2012): 2661–79. http://dx.doi.org/10.1080/09585192.2011.625967.
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Skrbinjek, Vesna, and Valerij Dermol. "Predicting students’ satisfaction using a decision tree." Tertiary Education and Management 25, no. 2 (2019): 101–13. http://dx.doi.org/10.1007/s11233-018-09018-5.
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Berlin, Nicholas L., Vickram J. Tandon, Sarah T. Hawley, et al. "Feasibility and Efficacy of Decision Aids to Improve Decision Making for Postmastectomy Breast Reconstruction: A Systematic Review and Meta-analysis." Medical Decision Making 39, no. 1 (2018): 5–20. http://dx.doi.org/10.1177/0272989x18803879.
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Background. The decision-making process for women considering breast reconstruction following mastectomy is complex. Research suggests that fewer than half of women undergoing mastectomy have adequate knowledge and make treatment decisions that are concordant with their underlying values. This systematic review assesses the feasibility and efficacy of preoperative decision aids (DAs) to improve the patient decision-making process for breast reconstruction. Methods. A systematic review was performed using PubMed, Ovid MEDLINE, EMBASE, CINAHL, and Cochrane Databases published prior to January 4, 2018. Studies that assessed the impact of a DA on patient decision making for breast reconstruction were identified. The effect of preoperative DAs on decisional conflict in randomized controlled trials (RCTs) was measured with inverse variance-weighted mean differences (mean difference [MD] ± 95% confidence interval [CI]). Results. Among 1299 unique articles identified, 1197 were excluded after reviewing titles and abstracts against selection criteria. Among the 17 studies included in this review, 11 assessed the efficacy of DAs for breast reconstruction and 6 additional studies described the development and usability of these DAs. Studies suggest that DAs reduce patient-reported decisional conflict (MD, –4.55 [95% CI, –8.65 to –0.45], P = 0.03 in the fixed-effects model and MD, –4.70 [95% CI, –10.75 to 1.34], P = 0.13 in the random-effects model). Preoperative DAs also improved patient satisfaction with information and perceived involvement in the decision-making process. Conclusions. The existing literature suggests that DAs reduce decisional conflict, improve self-reported satisfaction with information, and improve perceived involvement in the decision-making process for women considering breast reconstruction.
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Coronel, Jessie, Hao Weng, and Min Chung Han. "Discussion of Consumers’ Body Satisfaction: Focused on Purchasing Decision and Service Satisfaction." Business, Management and Economics Research, no. 59 (September 25, 2019): 127–33. http://dx.doi.org/10.32861/bmer.59.127.133.
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Clothing choice has been a way for consumers to express their individuality and the possibility to boost their self-esteem. Despite the amount of prior research conducted regarding body satisfaction and individuals clothing choices, little is known about consumers’ body satisfaction and its impact on their clothing purchasing decisions. Thus, this study tries to shed light on the relationship between consumers’ body satisfaction and its impact on their purchasing intentions. The objective of this study is to identify whether consumers’ body satisfaction would influence their service satisfaction at retail stores when service failure of wrong size clothing recommendations has occurred. Additionally, in this study, gender differences in body satisfaction and purchasing intention is tested. The research identifies that body satisfaction to service satisfaction and service satisfaction to purchasing intention have a direct relationship with each other. Body satisfaction and purchasing intention do not have a direct relationship with each other. Notably, this study also finds that body satisfaction is higher in males but presented no gender difference in purchasing intention after the service failure.
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Tecoalu, Melitina, Soegeng Wahyoedi, and Edward Kustiawan. "The Effect of Ease of Transaction and Service Quality on Purchasing Decisions Mediated by Consumer Satisfaction (Studies on Okeped Jabodetabek Users)." Primanomics : Jurnal Ekonomi & Bisnis 19, no. 2 (2021): 33. http://dx.doi.org/10.31253/pe.v19i2.586.
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This study aims to determine the effect of ease of transaction and service quality on customer satisfaction in purchasing decision making. In this study using a sample of 100 respondents using convience sampling non profitability. Data obtained through questionnaires, the data collection process in this study is Structural Equation Modeling (SEM) with the SmartPLS (Partial Least Square) 3.0 program to determine the relationship between the effect of Ease of Transaction, Service Quality on Purchasing Decisions and Consumer Satisfaction as a mediating variable.The results of the hypothesis that there are 4 accepted and 3 rejected after being tested by hypothesis testing is done using the probability value and the t statistic. So in the hypothesis acceptance criteria t-statistic> t-table. Ease of transaction affects customer satisfaction, so the hypothesis is accepted. Service quality affects customer satisfaction, so the hypothesis is accepted. Ease of transaction affects purchasing decisions, so the hypothesis is accepted. Service quality affects purchasing decisions, so the hypothesis is accepted. Consumer satisfaction has no effect on purchasing decisions, so the hypothesis is rejected. The service quality on purchasing decisions is not mediated by consumer satisfaction well so that the hypothesis is rejected. Ease of transaction on purchasing decisions is not mediated in consumer satisfaction well, so the hypothesis is rejected. In this study, it is explained that the purchasing decision is not well mediated by consumer satisfaction so that consumers who do not reach their expectations feel dissatisfied, which leads to not making purchasing decisions on Okeped.
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Josfeld, Lena, Christian Keinki, Carolina Pammer, Bijan Zomorodbakhsch, and Jutta Hübner. "Cancer patients’ perspective on shared decision-making and decision aids in oncology." Journal of Cancer Research and Clinical Oncology 147, no. 6 (2021): 1725–32. http://dx.doi.org/10.1007/s00432-021-03579-6.
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Abstract Purpose Shared Decision-Making (SDM) enhances patients’ satisfaction with a decision, which in turn increases compliance with and adherence to cancer treatment. SDM requires a good patient-clinician relationship and communication, patients need information matching their individual needs, and clinicians need support on how to best involve the individual patient in the decision-making process. This survey assessed oncological patients’ information needs and satisfaction, their preferred information in patient decision aids (PDAs), and their preferred way of making decisions regarding their treatment. Methods Questionnaires were distributed among attendees of a lecture program on complementary and alternative medicine in oncology of which 220 oncological patients participated. Results Participants reported a generally high need for information—correlating with level of education—but also felt overwhelmed by the amount. The latter proved particularly important during consultation. Use of PDAs increased satisfaction with given information but occurred in less than a third of the cases. Most requested contents for PDAs were pros and cons of treatment options and lists of questions to ask. The vast majority of patients preferred SDM to deciding alone. None wanted their physician to decide for them. Conclusions There is a high demand for SDM but a lack of conclusive evidence on the specific information needs of different types of patients. Conversation between patients and clinicians needs encouragement and support. PDAs are designed for this purpose and have the potential to increase patient satisfaction. Their scarce use in consultations calls for easier access to and better information on PDAs for clinicians.
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Kim, Jinhyung, Andrew G. Christy, Grace N. Rivera, Joshua A. Hicks, and Rebecca J. Schlegel. "Is the Illusion of Authenticity Beneficial? Merely Perceiving Decisions as Guided by the True Self Enhances Decision Satisfaction." Social Psychological and Personality Science 12, no. 1 (2020): 80–90. http://dx.doi.org/10.1177/1948550620903202.
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Many people endorse a “true-self-as-guide” (TSAG) lay theory of decision-making that suggests following one’s true self is an optimal strategy for making decisions. Across five studies ( N = 1,320), we test whether perceived use of the true self enhances decision satisfaction. Study 1 provides correlational evidence. Studies 2 and 3 provide experimental evidence that participants felt more satisfied with choices made under TSAG instructions, compared to alternate strategies. Critically, we argue that perceived use of the true self enhances decision satisfaction regardless of whether consulting the true self actually influences the decision made. Studies 4 and 5 find evidence in support of this perceptual mechanism. This research provides insight into one way by which people find satisfaction amid life’s uncertainty, extending existing research on the role of the concept of true selves in positive functioning.
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Carneiro, Joao, Diogo Martinho, Luís Conceição, Goreti Marreiros, and Paulo Novais. "How the ability to analyse tendencies influences decision satisfaction." Inteligencia Artificial 20, no. 59 (2017): 8. http://dx.doi.org/10.4114/intartif.vol20iss59pp8-20.
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Using agents to represent decision-makers is a complex task. It is important that agents can understand the context and be more proactive. Here we propose a model and an algorithm that will allow the agent to analyse tendencies regarding the number of supporters for each alternative along the process. It is intended that agents can be more dynamic and intelligent and can evaluate different contexts throughout the decision-making process. We believe agents will achieve better and consensual decisions more easily. We tested our model in three simulation environments with different complexity levels. Our model proved that agents that use it will obtain higher average consensus and satisfaction levels. Besides that, agents using this model will obtain those higher consensus and satisfaction levels in most of the times compared to agents that do not use it.
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Parhiscar, Afshin, and Richard M. Rosenfeld. "Can patient satisfaction with decisions predict compliance with surgery?" Otolaryngology–Head and Neck Surgery 126, no. 4 (2002): 365–70. http://dx.doi.org/10.1067/mhn.2002.123445.
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BACKGROUND: Patient satisfaction with treatment decisions is a discrete and measurable component of the satisfaction paradigm, distinct from satisfaction with health care services. OBJECTIVE: The study goal was to determine if the Satisfaction With Decision (SWD) scale, a valid and reliable 6-item survey, can predict patient compliance with surgery proposed by their otolaryngologist. DESIGN: Prospective study using the SWD scale plus measures of office visit satisfaction, provider satisfaction, and disease-specific quality of life. SETTING: Metropolitan, private nonprofit hospital. PATIENTS: The study population consisted of 151 patients scheduled for surgery, with a median age of 5.8 years and an age range of 0.6 to 65.3 years. INTERVENTIONS: At the time surgery was scheduled, the decision-maker completed a 12-item questionnaire about satisfaction and quality of life that included the SWD scale. Noncompliant patients were contacted, and the specific reason for cancellation was ascertained. RESULTS: The strongest predictor of surgical cancellation was the SWD survey score, with a median value of 4.8 for patients completing surgery compared with 3.8 for those who cancelled (P < 0.001). Patients with scores <4.0 had a 57% cancellation rate, whereas those with scores >4.0 had a 98% completion rate. Patients were also more likely to cancel if it was their first visit with the surgeon (P = 0.004) or if they were responsible for their own decisions ( P = 0.007). Cancellations were not associated with office visit satisfaction, patient quality of life, or demographic characteristics of the decision-maker. CONCLUSIONS: Patients who are satisfied with their initial decision to undergo surgery are most likely to comply with planned therapy. Conversely, patients who score <4.0 on the SWD scale may benefit from additional preoperative counseling to increase the likelihood of compliance.
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Simanjuntak, Demak Claudia Yosephine, Vicdy Anche Salimi, Vincent Louis, and Toni Johanes. "PENGARUH KEPUASAN PELANGGAN, KEPERCAYAAN PELANGGAN DAN SALURAN DISTRIBUSI TERHADAP KEPUTUSAN PEMBELIAN BAJA PADA PT SUMINSURYAMESINDOLESTARI." E-Jurnal Manajemen Universitas Udayana 9, no. 7 (2020): 2872. http://dx.doi.org/10.24843/ejmunud.2020.v09.i07.p20.
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Customer satisfaction plays an important role in efforts to improve purchasing decisions. The research objective is to test and analyze the influence of Customer Satisfaction, Customer Trust and Distribution Channels on Steel Purchasing Decisions at PT Suminsurya Mesindolestari Medan. This research uses descriptive quantitative method with the population in this study amounting to 204 customers of PT Suminsurya Mesindolestari Medan and the samples in this study were 134 customers, the sampling technique used is random sampling and significant towards the Steel Purchasing Decision at PT Suminsurya Mesindolestari Medan. Increasing these three variables both partially and together can increase purchasing decisions optimally. So it is suggested that the company can improve and improve both variables within the company.
 Keywords: customer satisfaction, customer trust, distribution channels, purchasing decision
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Bergeron, Caroline D., Daniela B. Friedman, S. Melinda Spencer, Susan C. Miller, DeAnne K. Hilfinger Messias, and Robert McKeever. "An Exploratory Survey of Older Women’s Post-Fall Decisions." Journal of Applied Gerontology 37, no. 9 (2016): 1107–32. http://dx.doi.org/10.1177/0733464816653361.
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This research examined factors influencing older women’s post-fall decision making. We surveyed 130 independent older women from continuing care retirement communities and non-institutional homes. We categorized women’s post-fall decisions as medical, corrective, and social decisions, and examined the associations between post-fall decision categories, decisional conflict, number of post-fall changes, self-rated health, frequency of falls, severity of falls, health literacy, awareness and openness to long-term care institutional options, and demographics. Older women experienced greater decisional conflict when making medical decisions versus social ( p = .012) and corrective ( p = .047) decisions. Significant predictors of post-fall decisional conflict were awareness of institutional care options ( p = .001) and health literacy ( p = .001). Future educational interventions should address knowledge deficits and provide resources to enhance collaborative efforts to lower women’s post-fall decisional conflict and increase satisfaction in the decisions they make after a fall.
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Wright, Stephen L., and Kristin M. Perrone. "An Examination of the Role of Attachment and Efficacy in Life Satisfaction." Counseling Psychologist 38, no. 6 (2010): 796–823. http://dx.doi.org/10.1177/0011000009359204.
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The study examined interrelationships between attachment, social self-efficacy, career decision-making self-efficacy, and life satisfaction. Social cognitive career theory and attachment theory were integrated to provide a framework for this study. A conceptual model was proposed and tested to determine if social self-efficacy and career decision self-efficacy were full or partial mediators between attachment and life satisfaction. Structural equation modeling methods were utilized to test the model. Findings indicated that social self-efficacy and career decision self-efficacy partially mediated between attachment and life satisfaction among college students, the majority of whom were Caucasian females. This lends support to the idea that adult attachment is a fundamental source of efficacy information and operates as a critical component in college students’ perceptions of their efficacy in the domains of close relationships and career decisions, both of which impact life satisfaction. Implications for practice and research are discussed.
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Ghoshal, A., A. Damani, N. Salins, J. Deodhar, and M. A. Muckaden. "Patient's Decisional Control Preferences in Palliative Care: An Indian Survey." Journal of Global Oncology 4, Supplement 2 (2018): 118s. http://dx.doi.org/10.1200/jgo.18.26000.
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Background: The frequency of passive decisional control (patients prefers physician to make decisions) has been reported to be variable but generally larger among patients living in developing countries. Aim: This study aimed to determine the frequency of passive DCP among patients with advanced cancer in a tertiary cancer center, and identify its association with their sociodemographic and clinical characteristics. Methods: 150 patients referred to palliative care underwent assessment of decisional control preferences using validated tools including control preference scale tool, satisfaction with decision scale and understanding of illness questionnaire. Information regarding patient characteristics including age, gender, education, marital status, employment, Karnofsky Performance Scale, cancer stage and type, religion were also collected. Descriptive statistics and logistic regression analysis were performed. Results: Median age was 48 years, Karnofsky 90, and 55.3% were men. Shared, active (patient prefers to make decision by his/her own) and passive DCP were 20.7%, 26.7% and 52.7% respectively (n = 150). 51.3 were satisfied by the way the actual decisions were made. 70.7% felt that their cancer was curable. Passive DCP did not vary across regions. Multivariate analysis shows that the passive DCP was significantly associated in better KPS [expB 1.07 (1.01-1.15), P = 0.03]. Conclusion: There are significant differences in DCP with KPS. Patients report high level of satisfaction with their treatment decision, though they have poor understanding of their prognosis and understand their treatment to be of curative intent. Individualized understanding DCP and focus on illness understanding may be important for quality care and patient satisfaction outcomes.
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MARANGET, LUC. "FUNCTIONAL PEARL Functional satisfaction." Journal of Functional Programming 14, no. 6 (2004): 647–56. http://dx.doi.org/10.1017/s0956796804005155.
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This work presents simple decision procedures for the propositional calculus and for a simple predicate calculus. These decision procedures are based upon enumeration of the possible values of the variables in an expression. Yet, by taking advantage of the sequential semantics of boolean connectors, not all values are enumerated. In some cases, dramatic savings of machine time can be achieved. In particular, an equivalence checker for a small programming language appears to be usable in practice.
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Carneiro, João, Pedro Saraiva, Luís Conceição, Ricardo Santos, Goreti Marreiros, and Paulo Novais. "Predicting satisfaction: Perceived decision quality by decision-makers in Web-based group decision support systems." Neurocomputing 338 (April 2019): 399–417. http://dx.doi.org/10.1016/j.neucom.2018.05.126.
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Mohd Din, Noormariana, Mohammad Ismail, and Ruslee Nuh. "CONSUMER’S SATISFACTION AND BEHAVIOUR TOWARDS PERSONAL FINANCING." International Journal of Entrepreneurship and Management Practices 2, no. 7 (2019): 61–79. http://dx.doi.org/10.35631/ijemp.27008.
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The unprecedented changes in the financial market have put a great pressure on financial service providers. As more competitive financial products and services emerge in the market, financial institutions have no choice, but to enhance their competitive advantages. Thus, consumer behavior in purchasing products and services must really be understood by the service providers. Unfortunately, the literature on customer satisfaction and the purchase decision is hardly seen in the finance industry. This paper originally develops a model of the relationship between consumer satisfaction and purchase decision in the finance industry focusing on personal finance. The mediating role of customer satisfaction in the purchase decision is emphasized in this research model. This model had been used to focus purchase decisions by adapted Theory Planned Behaviour (TPB). A clear understanding of the relationship attitude, subjective norms and perceived behavioral control towards purchase behavior had found by previous research. But lack of studies focused on the small-medium enterprises (SME’s) that nowadays have become a platform for the economy in Malaysia. Hence, this conceptual model had focused on SME’s behavior in selecting personal finance. The conceptual model offers insight into the general nature of a recovery that specifically to the understanding of SME’s behavior as well as in purchase personal loan.
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Köse, Akif. "Career Decision Regret as a Predictor: Do Teachers and Administrators Regret Due to Their Career Choice?" World Journal of Education 9, no. 1 (2019): 38. http://dx.doi.org/10.5430/wje.v9n1p38.
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This research aims to explore the relationship between career decision regret, job satisfaction and life satisfaction aswell as determining whether career decision regret significantly predicts job satisfaction and life satisfaction. Havinga descriptive research design, the research has employed relational survey model. The population of the researchholds a total of 7671 teachers and administrators who work at pre-school education institutions, primary, secondaryand high schools located within the central provinces of Kahramanmaraş. The research sample consists of 365participants who have been selected through a random sampling method. The research has deployed “CareerDecision Regret Scale”, “Job Satisfaction Scale” and “Satisfaction with Life Scale”. Independent groups t-test,one-way ANOVA test, Pearson correlation and regression analysis have been used during data analysis. Researchresults have revealed that teachers’ and school administrators’ career decision regret is at “a little” level; they haveexperienced a medium level of general, intrinsic and extrinsic satisfaction; they are at the level of “neither agree nordisagree" in terms of life satisfaction; there is a negative and medium level relation between career decision regretand life satisfaction and between career decision regret and job satisfaction; a significant, positive and medium levelrelation between job satisfaction and life satisfaction; career decision regret is a significant predictor of jobsatisfaction and life satisfaction; 25% of the total variance of job satisfaction and 22% of the total variance of lifesatisfaction level of teachers are explained by career decision regret.
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Yang, Ellie F., Dhavan V. Shah, Elizabeth S. Burnside, Terry A. Little, Natalie Garino, and Claire Elise Campbell. "Framing the Clinical Encounter: Shared Decision-Making, Mammography Screening, and Decision Satisfaction." Journal of Health Communication 25, no. 9 (2020): 681–91. http://dx.doi.org/10.1080/10810730.2020.1838003.
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Chan, Eugene, and Yitong Wang. "Rejecting options from large and small choice sets: the mediating role of confidence." European Journal of Marketing 52, no. 9/10 (2018): 1845–63. http://dx.doi.org/10.1108/ejm-03-2017-0192.
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Purpose Literature on choice has predominantly focused on selection decisions rather than rejection decisions. Research on rejection decisions has also only studied rejecting one option from two alternatives. This research aims to study the differences in decision confidence and satisfaction in rejection decisions between choice sets of small and large sizes. Design/methodology/approach The authors conducted three behavioral experiments in which they first tested the overall effect (Experiment 1) and then found out whether regulatory focus (Experiment 2) and the attractiveness of options (Experiment 3) moderated it. Findings The authors observed that decision satisfaction increased when rejecting larger (vs smaller) choice sets. Decision confidence mediated it (Experiment 1). The effect was strongest when participants had a prevention focus (Experiment 2) and when they were rejecting relatively unattractive options (Experiment 3). Research limitations/implications This research expands the understanding of how individuals make rejection-based decisions and in particular how individuals make choices for one option out of many as in the selection-based choice overload literature. Practical implications The authors show how choice sets of varying sizes affect rejection decisions commonly faced by managers and consumers. This research provides implications for improving confidence and satisfaction, both of which are important elements of everyday decision-making, by suggesting that choice outcomes may differ depending on whether one is making a selection or a rejection decision and whether the choice set size is small or large. Originality/value This is the first study to examine rejection decisions with more than two alternatives. The findings complement the large body of work on the choice overload effect that focuses on selection decisions.