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1
Lacina, Tomáš. "Analýza možností vstupu na nový trh." Master's thesis, Vysoká škola ekonomická v Praze, 2015. http://www.nusl.cz/ntk/nusl-264502.
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This thesis deals with analysis of macroenvironment of Kenya´s market. The main goal of the thesis is to find out, if the macroenvironment enables entrance for company producing condoms to Kenya´s market. Besides that the barriers which restrict the entrance to market are mentioned. The thesis mentions an influence of the barriers. The thesis uses PESTEL analysis for the indetification of the key factors which determine characteristic of the market. Using the PESTEL analysis enables to determine barriers of the entrance to Kenya´s market. On the output of PESTEL analysis is used DEMATEL method which was used for quantification of the PESTEL analysis output. Using DEMATEL method enabled to determinate influence of the particular factors of PESTEL. Because of using DEMATEL method thesis determinates political, economical and social factors as the strogest factors and it is necessary to devote them main attention. They may mean the most important barrier for entrance. Simultaneously DEMATEL determines political, social and legal factors as the factors with the biggest influence. Outcomes of this thesis provide information about macroenvironment of Kenya´s market for any company producing condoms.
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Rodrigues, Letícia Reis. "Seleção de fornecedores sustentáveis utilizando Fuzzy DEMATEL-ANP." Universidade Federal de São Carlos, 2017. https://repositorio.ufscar.br/handle/ufscar/9381.
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Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)
The issue of sustainability, which is an increasingly important consideration in the day-to-day operations of businesses, needs to be addressed in the context of supplier selection. The use of multi-criteria approaches in decisions concerning the selection of sustainable suppliers can be a valuable approach for helping to resolve the complexity of this process. A systematic review of the literature highlighted gaps in the research in this area, such as the lack of a detailed description of multi-criteria methods, as well as a scarcity of sustainability criteria that take into account the three main perspectives (Economic, Environmental, and Social). This work describes the development and real case application of a DEMATEL (Decision-Making Trial and Evaluation Laboratory) and ANP (Analytic Network Process) fuzzy modeling technique for the selection of sustainable suppliers. The methodological approach used in the research was quantitative, descriptive, and empirical. The modeling and simulations were performed using MATLAB®. Incorporation of the specificities of the process of selection of sustainable suppliers makes the model a useful tool for use by both businesses and researchers concerned with the issue of sustainability. A systematic review of the published research highlights the main state-of-art methods and criteria used for the selection of green and sustainable suppliers. The model is described in a framework highlighting each step of the application. It was subsequently applied by a major glass packaging company, where the supply chain coordinator agreed to assist in the research. The outputs of the second phase of the model showed that the Economic cluster was most important and interacted with the Environmental cluster, while the Social cluster remained practically inert, without interactions with the other clusters. For the three perspectives, the three most influential criteria were as follows: cost, compliance, and quality (Economic perspective); environmental certifications/ISO 14001, reuse/recovery, and pollution control (Environmental perspective); and stakeholder rights, respect for policies, and encouragement of the development of self-sustainable recycling programs (Social perspective). Finally, a supplier was selected using the framework presented, and the criteria that most influenced the decision were highlighted. The procedure developed here offers a tool to assist businesses searching for sustainable solutions, as well as researchers in the scientific community concerned with the development of knowledge in this area.
A temática sustentável, cada vez mais presente e atuante no cotidiano das operações das empresas precisa ser tratada no contexto da seleção de fornecedores. Aplicar abordagens de decisão multicritério para a seleção de fornecedores sustentáveis demonstra ser uma alternativa interessante a fim de lidar com a natureza complexa deste processo. Por meio de uma revisão sistemática da literatura foi possível destacar algumas lacunas de pesquisa, como a falta de uma visão detalhada dos métodos multicritérios e uma escassa abordagem de critérios sustentáveis, abordando as três perspectivas (Econômica, Ambiental e Social). Desta forma, o objetivo central da pesquisa é detalhar e aplicar em um caso real a modelagem fuzzy DEMATEL (Decision-making Trial and Evaluation Laboratory) e fuzzy ANP (Analytic Network Process) para a seleção de fornecedores sustentáveis. A abordagem metodológica empregada na pesquisa é quantitativa descritiva empírica, com aplicação de modelagem e simulação em MATLAB ®. Espera-se que o modelo possa internalizar as especificidades do processo de seleção de fornecedores sustentáveis de modo a tornar-se uma ferramenta útil às empresas e aos pesquisadores que estudam o método. A revisão sistemática da pesquisa pode destacar os principais métodos na literatura e os principais critérios utilizados pela seleção de fornecedores verdes e sustentáveis no estado da arte. O modelo foi detalhado em um framework, destacando-se cada passo da aplicação. Posteriormente foi aplicado em uma empresa de grande porte de embalagens vítreas, onde a coordenadora de Supply Chain se dispôs a auxiliar na pesquisa. Como saídas da segunda fase do modelo, o cluster Econômico revelou ser o mais importante e exerce influência sob o cluster Ambiental, já o cluster Social permanece praticamente inerte sem exercer ou receber influência. Também pode-se destacar que os três critérios mais influentes de cada perspectiva foram: ‘Custo’, ‘Compliance’ e ‘Qualidade’ na perspectiva Econômica; ‘Certificações Ambientais / ISO 14001’, Reuso / Recuperação e ‘Controle da Poluição’ na perspectiva Ambiental; e ‘Direitos dos Stakeholders’, ‘Respeito pelas políticas’ e ‘Incentivo ao desenvolvimento de programas de reciclagem auto-sustentáveis’ na perspectiva Social. Ao final, um fornecedor é escolhido com o framework apresentado, e os critérios mais influentes na decisão foram destacados. Esta discussão é válida para auxiliar empresas em busca de soluções sustentáveis e pesquisadores na área que desenvolvem o conhecimento para a comunidade científica.
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Navrátil, Michal. "Metoda DEMATEL a její využití při řešení vícekriteriálních rozhodovacích problémů." Master's thesis, Vysoká škola ekonomická v Praze, 2016. http://www.nusl.cz/ntk/nusl-264663.
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This thesis is concerned with problematics of multi-criteria decision making, especially method DEMATEL, its modifications and combinations with another methods. There is description of particular steps of this methods and selected theory from various areas, which is used in these methods. In every chapter we can find theoretical explanation of these methods, description of their steps and afterwards these theoretical findings are applied on numerical example. Firstly, the crucial method is introduced. Then this thesis is concerned with its adjustments based, on different approaches, which are often used not only in decision making. In the end, all these findings are aggregated and new method is founded.
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Li, Y., Yongbo Li, Ali Diabat, and Pinto Mark Christhian Barrueta. "Analyzing the critical success factor of CSR for the Chinese textile industry." Elsevier Ltd, 2020. http://hdl.handle.net/10757/651713.
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Increasing population and urbanization motivates the capability of consuming more fashion goods than ever. This push creates more momentum on global companies to focus on clothing sectors. Recent advancements, including globalization and e-commerce, have made this sector as one of the top businesses worldwide. Top clothing brands made several strategies to satisfy the stakeholders to sustain in this hot, profitable business. This results in practicing more sustainable strategies, including corporate social responsibility in their clothing business throughout their operations, including the supply chain. However, most of the developed nations are consumers of textiles, which are produced and processed by any of the developing and under developing nations. Meanwhile, achieving sustainability in clothing business includes promoting sustainability in the whole chain of suppliers. Pressure from developed nations urges developing nations to promote sustainable practices in their operations. Several studies discussed the CSR related strategies in textile sectors but failed to explore their critical success factors based on their region. With this concern, this study attempts to study the critical success factors of CSR in textile industries situated in one of the developing nations, China. This study collected the critical success factors from literature and validated with the field experts; then the same were evaluated with the assistance of Chinese textile case industrial managers. Decision-making trial and evaluation laboratory tool has been used to evaluate the influential critical success factors of CSR to promote CSR through motivating those most influential success factors. These results could help the Chinese textile industrial managers to further extend strong roots on CSR implementation. Finally, this study sheds some light on future opportunities that exist within Chinese contexts with the implementation of CSR.Revisión por pares
Revisión por pares
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Yang, Shing-Chih, and 楊星治. "Choosing Containership Registration with Revised DEMATEL." Thesis, 2013. http://ndltd.ncl.edu.tw/handle/34055281358724152703.
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博士國立臺灣海洋大學
航運管理學系
101
The convenience of traffic will be the key factor for the development of economic and international trade. Taiwan is surrounding by sea. Shipping policy is crucial to the development of national containership. Due to increased operating costs, the country containership team development is limited during recent years. The problem of flagging out has become a test of our containership team development facing seriously. The main reasons of flagging out will be the shipowners try to reduce operating costs in response to operation of the regional problems, or an attempt to reduce government control. The main motivation for this study is to explore the ship set membership system. By gathering ship domiciled system, to view the current status of the absence of the country containership industry development and explore the factors of flagging-out. We try to develop a specific response strategies for the relevant government units ship domiciled system specification develop the shipping development policy reference. DEMATEL (Decision Making Trial and Evaluation Laboratory) has been applied in many situations, such as marketing strategies, control systems, safety problems, developing the competencies of global managers and group decision making. It has been incorporated into other methods such as ANP (Analytical Network Process), MCDM (Multiple Criteria Decision Making), fuzzy set theory, etc., to vitalize these traditional methods and explore new applications for the hybrid methods. DEMATEL models the influences of components of a system with an initial direct relation matrix. Influences of components can ripple transitively to other components, which is modeled by raising the initial direct relation matrix to powers. The total influence is computed by summing up matrices of all powers based on the assumption that the matrix raising to the power of infinity would converge to zero. The current paper shows that raising the initial relation matrix to the power of infinity may not converge to zero and hence total influence may not converge. The current paper also shows that our revised DEMATEL guarantees that the initial direct-relation matrix to infinite power will converge to zero and the total influence can be obtained accordingly. The newly developed approach is illustrated with numerical examples.
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Braga, Irina Fernanda Bacalhau. "Análise Dematel aos determinantes de smart city." Master's thesis, 2020. http://hdl.handle.net/10071/22041.
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O crescimento substancial da população, a crescente urbanização, a sobrecarga
no consumo de infraestruturas e energias, os impactos ambientais e o
investimento no desenvolvimento tecnológico acarretam grandes desafios
para a gestão e para o desenvolvimento das cidades que pretendem melhorar
o bem-estar e a qualidade de vida dos seus cidadãos. A preocupação de encontrar o
equilíbrio entre estes fatores dificulta o processo de tomada de decisão, pelo que se torna
essencial analisar os determinantes de smart cities (i.e., cidades que pretendem ser
socialmente envolvidas e habitáveis, economicamente e ambientalmente sustentáveis,
tendo a tecnologia e a inovação um papel fundamental para esse fim). Tendo em conta os
princípios da abordagem Multiple Criteria Decision Analysis (MCDA), o presente estudo
pretende aliar as técnicas de mapeamento cognitivo com a técnica DEcision MAking Trial
and Evaluation Laboratory (DEMATEL), de forma a desenvolver um modelo
multicritério que auxilie os decisores no processo de tomada de decisão e na análise dos
determinantes de smart cities. Para este fim, a pesquisa identificou os critérios
determinantes para uma smart city e as suas respetivas relações de causa-efeito, utilizando
um painel de especialistas com experiência e conhecimento sobre a temática em análise.
Os resultados foram validados tanto pelo painel de especialistas como pelo vereador dos
pelouros da mobilidade e das obras municipais da Câmara Municipal de Évora, que
certificou que o sistema de avaliação desenvolvido é uma ferramenta que auxilia o
processo de tomada de decisão sobre smart cities. As vantagens e limitações resultantes
deste estudo são, também, objeto de análise e discussão.The substantial growth in population, increasing urbanization, overload in the consumption of infrastructures and energy, environmental impacts, and investments made in technological development constitute major challenges in what concerns the management and development of cities that aim to improve the citizens’ well-being and quality of life. The concern to find a balance between these factors makes the decision-making process more difficult and, therefore, it is essential to analyze the determinants of smart cities (i.e., cities that intend to be socially involved and habitable, economically and environmentally sustainable, with technology and innovation playing a fundamental role in this regard). Considering the principles of the Multiple Criteria Decision Analysis (MCDA) approach, the present study aims to combine cognitive mapping techniques and the DEcision MAking Trial and Evaluation Laboratory (DEMATEL) method, in order to develop a multicriteria model that helps managers in the decision-making process, as well as in the analysis of determinants of smart cities. The research carried out allowed for the identification of these determinants and respective cause-effect relationships, using a panel of experts with experience and knowledge on the subject under analysis. The results were validated by both the panel of experts and by the councillor responsible for mobility and municipal assignments of the Évora City Council, who certified that the developed evaluation system is a tool that supports the decision-making process in what concerns smart cities. The main advantages and limitations of the present study are also subject of analysis and discussion.
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Lin-Yu, Lien, and 連琳育. "Examining Hotel Appraisal Factors: Using DEMATEL Model." Thesis, 2012. http://ndltd.ncl.edu.tw/handle/07998652461789354146.
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碩士中國文化大學
觀光休閒事業管理研究所
100
Few studies have discussed the factors affecting hotel appraisal or proposed strate-gies to help improve hotel evaluation efficiency. The purpose of this study is to address this problem, using Modified Delphi Method to develop the initial questionnaire and DEMATEL (decision-making trial and evaluation laboratory) to construct multi-criteria hotel appraisal system and finally present network relationship map (NRM) between the factors. According to opinions of the expert-appraisers, there are 4 dimensions and 12 criteria are included as the dominated factors for hotel appraisal. The NRM further illu-strates the influential relationships which determine the priority order in the hotel ap-praisal process. The dimension of “Income Capitalization Approach (discount cash flow approach)” emerges as the first priority to be considered and followed by “Cost Ap-proach”, “Appraisal premise” and “Market survey & analysis”. The same rule can be applied to the criteria in each dimension. For instance, in “Income Capitalization Ap-proach (discount cash flow approach)”, the influential order is “Total income”, “Total cost” and “Discount cash rate”, implying the appraisal consideration priority. In “Cost approach”, the priority pattern is “Maintenance”, “Building cost” and “Land cost”; in “Appraisal premise”, the order is “Client data”, “Appraisal purpose” and “Appraisal conditions”; and in “Market survey & analysis’’ the order is “Property condition”, “Supply & demand analysis” and “Neighborhood & location”. In general, this research successfully demonstrated the advantages of the novel combination of Modified Delphi Method and DEMATEL and present useful strategies for effective hotel evaluation patterns. The result thus can be useful reference for both the academic and practical fields, and especially valuable for those professionals, such as real estate appraisers, hotel developers and investors.
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Huang, Sheng-Che, and 黃聖哲. "Applied DEMATEL Method on Logistics Performance in Enterprise." Thesis, 2008. http://ndltd.ncl.edu.tw/handle/11951969971052623889.
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碩士開南大學
物流與航運管理學系
96
Business markets are going to be globalization by new marketing and distribution channels in order to satisfy customer demand. Nowadays Supply Chain has become a key strategy in global competitive era. To determine what key factors or indexes plays an important procession for affecting operation and management in the enterprise, comparing with references, this study aims to create the evaluate system of business logistics activities. Therefore, this paper combined one of the multicriteria decision making method (MCDM) known as DEMATEL and importance-improvable analysis which is revised from importance-performance analysis. By applying this method, the independence relation of each factor in four different industries was discoverd. The result shows the complex independence in each logistics activities, especially the criteria “information and communication cost” and “delivery on time” have been an important factors. In all four different industries, these two criteria are selected in high rank. According to futher analysis, this study suggests that each industries has diverse priority and key factor, this also means companies could follow the priority of criteria to improve or enhance their business logistics operation efficiency in keen competitive markets.
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Chang, Chih-Wei, and 張致維. "Fuzzy DEMATEL Method to Evaluate Supplier Selection criteria." Thesis, 2008. http://ndltd.ncl.edu.tw/handle/26110603671466894045.
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碩士國立宜蘭大學
經營管理研究所碩士班
96
The subjects and practices on SCM have flourished since 1990s. Enterprises have realized that a large amount of direct and indirect profits can be obtained from effective and efficient supply chain management practices. The supplier selection has a great impact on integration degree of supply chain relationship. In this study, the fuzzy DEMATEL (Decision making trial and evaluation laboratory) method was used to find out the factors which influence other factors the most in supplier selection. The fuzzy DEMATEL questionnaire was designed and sent to 17 professional purchasing personnel in electronic industry. Seventeen of the questionnaires responded were effective and analyzed. From the results of this study, it was found that technology ability was criteria with much influence. In addition, stable delivery of the goods was the evaluation criteria with the strongest connection with other criteria.
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Lacaze, Agathe. "Adding value to the VRIO framework using DEMATEL." Master's thesis, 2020. http://hdl.handle.net/10071/21850.
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Strategic management is fundamental for organizational development. It plays a
critical role in the accomplishment of business performance and, as result, in the
achievement of competitive advantage. Currently, the increased use of strategic
management has intentional impacts on a company’s performance and
differentiation, specifically in a globalized market. From this perspective, organizational
evaluation is important, as well as the development of strategic management frameworks
that can guarantee the achievement of sustainable competitive advantages for organizations.
One of the most well-known frameworks for organizational resource assessment is the
Value, Rarity, Inimitability and Organizational-oriented (VRIO) framework. It is worth
noting, however, that this tool is not without limitations (e.g., how to identify and weight
resources and capabilities in the evaluation process), which have prevented progress. Hence,
this dissertation aims to enhance the VRIO framework, allowing for its quantification in a
transparent and robust manner. To reach this aim, the VRIO framework is combined with
the DEcision-MAking Trial and Evaluation Laboratory (DEMATEL) method, and a reallife
application is carried out. The incentives and shortcomings of this structured evaluation
model are also analyzed and discussed.
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Kuo, Fu-Hsiung, and 郭富雄. "Combing FMEA and DEMATEL in New Product Development." Thesis, 2009. http://ndltd.ncl.edu.tw/handle/n2sgzw.
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碩士國立虎尾科技大學
工業工程與管理研究所
97
America Grumman air-plane company first bring up Failure Mode and Effects Analysis and applied in operation system failure analysis of airplane. Later, it combined Critically Analysis and become as Failure Mode and Effects Analysis Critically Analysis. At new product design and development stage, it usually needs different professional field workers, such as firmware engineers, software engineers and mechanical engineers to integrate design tasks. Strong design management achievement and quality will reduce many unnecessary processes, saving time and finishng product in a short time. This research will build on the Failure Mode and Effects Analysis Risk Priority Number to solve 10 items potential or possible mechanical problems before new product put into mass production, so that design team will know and have defect components occurred during manufacture process in hand at development stage. After FMEA, this research combined Decision Making Trial and Evaluation Laboratory to represent the weight of quality and extended probe into problem with lower level model to classify FMEA unusual problems to defect phenomenon and component type properties. Then, list all characteristics against each property. Finally, sum up remarkable problem characteristics as probing index and regard it as the result of this research.It reduces design product schedule and exclude potential or probable defect components prevent ways in advance. After analyzing the problem, the result can provide a basis for engineering change or process equipment and product transfer.
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Ho, Chao-I., and 何昭宜. "Exploring Taiwan Semiconductor Equipment Industry Development Factors by DEMATEL." Thesis, 2015. http://ndltd.ncl.edu.tw/handle/nf95xg.
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碩士國立交通大學
管理學院科技管理學程
103
Since 1964 VISHAY,CO,. established a brand new integrated circuit assembly factory in Kaohsiung Export Processing Zone, Taiwan has been researched and development for 30 years in semiconductor industry. In 2014 Taiwan's semiconductor industry output value is around NTD 289 billion dollars,16% increased rate and take 21.2% market share of worldwide. About the sub-industry, the semiconductor manufacture、integrated circuit packing and testing market share are top of world, integrated circuit design industry at the second place. According to the SEMI's summarize, Taiwan has take the top one place in global semiconductor equipment market for many years that capital equipment expenditure estimated will reach to US 11.6 billion in 2014. Though the big equipment quantities of demand, in 2013 Taiwan's equipment self-manufactures rate are less than 17%.Taiwan offer NTD 20 billion market value for other countries. Besides the key equipments skill rely on other countries will be a big disadvantage for our semiconductor industry's development. This thesis will base on the Michael Porter's diamond model and structure the research model from Dr. Cheng, Cheng-Nan and Dr. Tang, Da-Chen’s “Five-Pointed Diamond Model”. By DEMATEL to analyze what are the key factors that will influent most for Taiwan's semiconductor equipment industry. After the interview with experts and to figure out the rationality of the data ,hope not only can find out what factors will affect industrial's development most but also can give some advice to the industry and government that focus their resource for its future development and play an important role in this industry.
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王毓廷. "Exploring Taiwan Solar Photovoltaic Industry Development Factors by DEMATEL." Thesis, 2010. http://ndltd.ncl.edu.tw/handle/76372733722613751576.
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碩士國立交通大學
科技管理研究所
98
Because the impact of power resource shortage and the trend of environment protection in recently, the solar photovoltaic industry has became a hot industry, although Taiwan solar photovoltaic industry has expanded many years, it’s still not as good as other developed country. In the beginning, the research consulted many reference resources, and I decided to use Dr. Cheng, Cheng-Nan and Dr.Tang, Da-Chen’s “Five-Pointed Diamond Model” Model to analyze industrial competition, and I will confirm the research aspect according to our country industry develop circumstance; then I will explore Taiwan photovoltaic solar industry development factors via expert poll analysis by DEMATEL. After the interview with experts and to figure out the rationality of the data, it will give some advice to the industry for its future development in the end of the research. The result found the main impact factors are “Demand Conditions” “The Support from the Government” and “Related and supporting industries”, the impacted factors are “Factor Conditions” “ The Industry Structure and the Strength of Competition”. Finally, I realized the “Government Support” is the most important factor to let resources to invest in. Because of the references, demonstration and experts interviews, I made a conclusion as follows: 1. To force to pass” Renewable Energy Development Rules” and to set into solar industry favorable proposed law. 2. Constructing completed industry development system. 3. To build new energy national planning. 4. Constructing solar products quality control system and to verify the service of module testing. 5. Taking advantage of the China’s enormous market. 6. To intensify the R & D and open up the solar equipment. 7. Making an advice as concrete reference resources to the government to construct a completed and unrestrained supply chain, especially when it plans to develop the industry.
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Chen, Sheng-Hung, and 陳昇鴻. "Cognition Map of Alternative Fuel Vehicles Using DEMATEL Method." Thesis, 2008. http://ndltd.ncl.edu.tw/handle/51674953305670849887.
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碩士開南大學
物流與航運管理學系
96
Environment protection has taken serious notice of global warming. IPCC (Intergovernmental Panel on Climate Change) has proved that the CO2 is one of the factors for global warming. Furthermore, the majority of this emission comes from the vehicles using petroleum fuels. For this reason, alternative fuels become a very popular issue. There are so many automakers and researchers endeavoring in alternative fuel vehicles (AFVs) development. Related researches reveal that using AFVs can avoid the emission of CO2. There already have been many types of alternative fuels used in vehicles, such as electric vehicles (EVs)/ hybrid electric vehicles (HEVs), fuel cell (hydrogen) vehicles, natural gas vehicles (CNG), methanol vehicles, ethanol vehicles, and bio-diesel vehicles etc. Different types of alternative fuels have different characteristics to which attention should be paid. It is difficult for users to identify which one is the best choice for them to use. The purpose of this study is to construct an evaluation model helping users making a decision with AFVs. This problem concerns the characteristics of each alternative fuel. A lot of criteria and aspects related to the alternative fuels should be considered at the same time. In this study, we try to apply Decision-Making Trial and Evaluation Laboratory (DEMATEL) method to deal with the importance and causal relationships among the evaluation factors of AFVs. DEMATEL method has been successfully applied in many situations, such as energy, marketing strategies, e-learning evaluation, control systems and safety problems (Chiu et al., 2006; Hori & Shimizu, 1999). Results shows the top three critical evaluation criteria are “new car cost”, “cruising range”, and “fuel efficiency”; “air pollution” is the key cause factor influencing others; and “cruising range” is the key effect factor influenced by others. It is no accident cost is the most critical factor for users. Consequently, it is suggested to automakers and researchers to carefully analyze characteristics of each alternative fuel. Fuel efficiency is not only focused by users, it also will affect the cruising range. Air pollution is what users care about, so even zero emission vehicles (ZEVs), which cost higher but have lower fuel efficiency, could be accepted. There seems to be no perfect alternative fuel vehicle, but to endeavor on ZFVs will reduce some disadvantages.
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劉政顯. "Using DEMATEL to Study Product Attributes of Running Shoes." Thesis, 2015. http://ndltd.ncl.edu.tw/handle/12323017297980290817.
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Feng, Yen Ching, and 顏靖峰. "The Purchasing Value of Taiwanese Orchid Industry:Application of DEMATEL." Thesis, 2015. http://ndltd.ncl.edu.tw/handle/60694523930297460907.
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碩士國立高雄應用科技大學
國際企業研究所
103
In recent years, flower industry has become the representative of biotechnology industry in our country, but most studies focused on planting technology and business model analysis, ignoring its original purchase value of orchids. Therefore, Decision Making Trail and Evaluation Laboratory are used in this study to solve this problem. We hope to analysis the purchase value of orchids from the whole of orchid industry value. Why do they buy orchids and nurture orchids? The study uses Michael Porter (1985) competitive advantage in the value chain to analysis the purchase value of orchids. Facts combined of production, marketing, logistics and R & D, and finally recognizing the crucial factor in the purchase of domestic orchid industry value. This study finds that the most important fact of the purchase value of Taiwan's orchid industry is the production management, but the key impact of this study is the R & D technical facts. The other key indicators include their abilities to master the trend of markets, enhance the quality of superiority planted,transportation management and improvement on the varieties of orchids. Finally, according to results, the study provides the orchid industry with development strategy and gives the orchid experts and orchid garden a reference decision.
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Milici, Alexandra. "Dinânicas de inovação aberta em pmes: uma abordagem Dematel." Master's thesis, 2020. http://hdl.handle.net/10071/22042.
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A inovação aberta está, visivelmente, a assumir uma importância crescente
nas organizações. Como tal, estudar os impactos que a mesma cria
tornou-se, desde logo, um desafio. Avaliar os efeitos que pode originar
não só na performance como também nos processos organizacionais,
tempo e pessoas, é uma tarefa difícil e de grande complexidade, dado o vasto leque de
fatores que estão na base da capacidade de inovar de cada organização. Como forma de
ultrapassar esta barreira, e uma vez que a literatura de especialidade carece de estudos e
frameworks que possam evidenciar estes impactos, parece evidente que a criação de um
modelo de avaliação holístico consiga colmatar as limitações evidenciadas na literatura.
Assim, a presente dissertação propõe um modelo de análise que recorre ao uso integrado
de técnicas de mapeamento cognitivo, suportadas pela abordagem Strategic Options
Development and Analysis (SODA), com a técnica DEcision MAking Trial and
Evaluation Laboratory (DEMATEL), no sentido de evidenciar o impacto que certas
dinâmicas, ligadas à inovação aberta, podem gerar dentro de uma pequena ou média
empresa (PME). Como tal, procurar-se-á evidenciar um processo de análise mais realista
e absoluto, promovendo, assim, uma tomada de decisão mais clara e informada.Open innovation is clearly taking on an increasing importance in organizations. Studying its impacts has become a challenge for everyone. Assessing the possible effects not only on performance but also on processes, time and people, is a difficult and complex task, given the different capacity of each organization to innovate. As a way to overcome this barrier, and considering the lack of studies and frameworks in the literature related to open innovation, this dissertation proposes a methodological framework that combines cognitive mapping techniques, supported by the Strategic Options Development and Analysis (SODA) approach, and the DEcision MAking Trial and Evaluation Laboratory (DEMATEL) technique. This dual methodology allows the impact that certain dynamics related to open innovation can produce within a small or medium-sized enterprise (SME) to be analyzed. The information was collected from SME managers and entrepreneurs, who accepted to participate in face-to-face group meetings. The results of our framework were validated by both the panel members and a project manager at COTEC Portugal – a leading think-and-action network for advancing technology diffusion and business innovation cooperation. Contributions and limitations of our proposal are also analyzed.
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Chen, Wei-Sung, and 陳偉嵩. "DEMATEL effectiveness evaluation and improvement - Administrative Satisfaction Questionnaire Case." Thesis, 2016. http://ndltd.ncl.edu.tw/handle/26935750614817802038.
Full textAbstract:
博士亞洲大學
資訊工程學系
104
This study was aimed towards three objectives. First, it was an attempt to determine the appropriate validity criterion index for both the coefficient of equilibrium and coefficient of variance basing on which the best option for the improvement of the “Dematel” theory could be sorted out, among other methods. Furthermore, the strength of the total influence matrix or secondary total influence matrix could also be compared under the same improved Dematel theory. Second, the indirect approach of using computers as a substitute for direct responses to questionnaire was manually done under pecking order coefficient equation of the LSSA method of Professor Liu Hsiang-chuan, which was adopted to avoid the trouble of sending out questionnaires and waiting for responses. Thirdly, the adjacency matrix and reachability matrix between the total influence matrix and consensus total influence matrix of different types of data was compared on the basis of The adjacency matrix and reachability matrix theory proposed by Professor Liu Hsian-chuan. The findings could be used for comparing the variance of total influence matrix and the consensus matrix for different types of data. As suggested by Professor Liu Hsiang-chuan, in the traditional “Dematel” theory, the formalization of the initial influence matrix was to allow for the convergence of the indirect influence matrix from the direct influence matrix through the infinite sequential series of the direct influence matrix. This cannot guarantee any increase of the indirect influence matrix. Indeed, the indirect influence matrix was the infinite sequential series of the direct influence matrix that made the indirect influence matrix always be greater than the direct influence matrix. The total influence matrix obtained from this manner will not be fair and will not be accurate. As such, Professor Liu Hsiang-chuan proposed a method of improvement to the converged of the Dematel theory. However, indirect matrix may also be smaller than the direct influence matrix. At this point, the converged Dematel theory cannot give a solution. This gave rise to another improved method of the Dematel theory. The combined validity index is the integration of the coefficient of equilibrium and coefficient of variance spelled out by Professor Liu. Both the coefficient of equilibrium and the coefficient of variance are preferred to be at a greater value. However, the converged Dematel theory tends to enlarge the coefficient of equilibrium and contract the coefficient of variance. Fortunately, the coefficient of equilibrium is a necessary index and is more sensitive while the coefficient of variance is a sufficient index and tends to be retardant. The combined validity index simply requires the mean value of the coefficient of equilibrium and the coefficient of variance. This study focused on the data obtained for a survey of satisfaction on three different service segments in Asia University. The findings of the experiment indicated that the equilibrium Dematel of combined validity index performed the best and the converged Dematel performed better than the traditional Dematel. The total influence matrix of the combined service satisfaction of the three segments was the consensus total influence matrix. The adjacency matrix and reachability matrix of the service satisfaction total influence matrix and the consensus total influence matrix of the segments indicated Information Division be closet, followed by Library. The General Affairs Division was farthest.
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Lin, Tsung-Min, and 林宗民. "Exploring Taiwan Embedded Processor Industry Development Factors by DEMATEL." Thesis, 2013. http://ndltd.ncl.edu.tw/handle/86259944694246301465.
Full textAbstract:
碩士國立交通大學
管理學院科技管理學程
101
In recent years, the semiconductor manufacturing process follows Moore's Law on circuits and performance growing trend and Taiwan's IC design companies take the approach of SoC for product designs on rapidly evolving and changing needs from consumer electronics. These makes IC chip come with cheaper prices, faster time-to-market, more rich functions and fitting market requirements. Thus Taiwan IC design industry becomes a main player of global IT products and consumer IC market. After years of IC product development, the entry-level SoC products, still use the 8-bit 8051 microcontroller or 16-bit digital signal processor; mid-range and high-level SoC products, is dominated by 32-bit RISC processor architecture from foreign companies, like ARM, ARC and MIPS. There is still no original embedded processor design was born from the Taiwan IC industry in decades. In this study, we first go through relevant research reports and literatures and then take Grove’s six forces model to analyze the industrial structure of competition. By investigating information from industrial structure of Taiwan’s semiconductor industry, developing status of Taiwan’s IC design industry, technology and product development of SoC and embedded systems, and market conditions of silicon intellectual property etc., to confirm major aspects of this study. I take expert questionnaires and the Decision Making Trial and Evaluation Laboratory (DEMATEL) method to explore the competitive advantages of developing embedded processors in Taiwan. The result found the main impact factors are “Rivalry Among Existing Competitors” and “Threat of Substitute Products or Services”, the impacted factors are “Bargaining Power of Suppliers”, “Threat of New Entrants”, “Support from Third Parties”, and “Bargaining Power of Buyers”. Finally, I realized the “Rivalry among Existing Competitors” is the most important factor to let resources to invest in. Because of the references, demonstration and experts interviews, I made a conclusion as follows: 1. Product and service quality need to be able to achieve mainstream level. 2. To have a clear and sustained progress of technology roadmaps and long-term commitment. 3. To build a complete industrial ecosystem. 4. Approaching emerging applications with appropriate product specifications. 5. To make operational and business models with full flexibility.
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Hsu, Kuo-Feng, and 許國豐. "Automation Equipment Selection Using AHP, ISM, DEMATEL and TOPSIS." Thesis, 2013. http://ndltd.ncl.edu.tw/handle/hgmp83.
Full textAbstract:
碩士國立虎尾科技大學
工業工程與管理研究所
101
Specific to domestic power supply manufacturing industry, which has been confronted with low cost competition pressure, to maintain competitive advantage, applying automatic equipment is a relatively important strategy that could not only enhance product quality, production yield rate, increase production capability, but also elevate business competitiveness. While the selection of applicable auto equipment, requires not only considerations of cost, quality and equipment specification, but also considerations for company needs for suppliers’ service, so to establish an evaluation model for equipment evaluation is relatively important. The study adopts an assessment of automatic printing machine with SMT technique for a power supply manufacturer as subject of empirical research, where at first, expert interview method is employed to explore its evaluation criterion, and Delphi method expert questionnaire is used for determination, with assistance of experts to filter out evaluation indicators for automatic printing machine with high consensus, after that Analytic Hierarchy Process (AHP) and Decision Making Trial and Evaluation Laboratory (DEMATEL) are applied to analyze importance and impact among all evaluation criterion, and process dependency of evaluation criterion for determining its interaction effect in evaluation criterion, and then bring AHP weighted values into DEMATEL overall relation matrix to obtain new relation weighted values; finally bring the weighted relations into Technique for Order Preference by Similarity to Ideal Solution Method (TOPSIS) to assess ranking of superiority in equipment assessment, the ranking results can be provided for decision makers in equipment selection as reference, and a model for equipment assessment.
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MONTALBETTI, BIA GABRIELA SUGASTTI, and 蘇碧亞. "Evaluating International Students’ Satisfaction using Fuzzy IPA and DEMATEL." Thesis, 2019. http://ndltd.ncl.edu.tw/handle/3b7d78.
Full textAbstract:
碩士國立臺北科技大學
管理學院外國學生專班(IMBA)
107
This paper is designed to determine the factors that appeal to the foreign students when they choose Taiwan as a study destination. Higher education has become more and more international, and its market has been growing in the past years, especially in South East Asia, where a growing number of students decide to pursue their education in other countries. To explore the factors, a questionnaire was given to international students from the north, the south and the center of the island. This study applied Fuzzy Importance-Performance Analysis (FIPA) to discover the grade of importance for each factor. The results of FIPA showed that the strongest advantage in Taiwan is “Safety”, which is very important when students decide to move abroad and Taiwan reveals to have a very high satisfaction rate. Other advantages include good access to lecturers, availability of modern facilities, and image and prestige of universities internationally. The results of Decision Making Trial and Evaluation Laboratory (DEMATEL) revealed that safety is also a very influential factor that influences many other criteria. International Orientation program is also an important influential factor as indicated in the DEMATEL results; nevertheless, the FIPA revealed that International Orientation programs need to be improved in order to meet international students’ expectations. Understanding the driving factors that make international students choose Taiwan will allow universities and decision makers to promote the recognized benefits of studying in Taiwan and work on the improving areas. By doing so Taiwan can strengthen its competitive advantages and get a larger share of the growing international higher education market.
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Chen, Yin Chia, and 陳盈嘉. "Exploring Development Factors for Taiwan’s LED lighting Industry by DEMATEL." Thesis, 2010. http://ndltd.ncl.edu.tw/handle/31154276414792271805.
Full textAbstract:
碩士國立交通大學
管理學院碩士在職專班科技管理組
98
Since Light Emitting Diode (LED) was presented to the market in 1962, its product evolution from small lighting sources has started to replace other illumination gradually. Its market acceptance has been raised in view of significant cost reduction and technology progress particularly since 2010. In addition, due to the fact that environmental protection draws more and more attention globally, the market impression on LED application has been transformed from ordinary electronic components into important power-saving products, involving such as cell phone, automobile, traffic light, street light, backlight, outdoor illumination, general illumination, etc. Besides, Taiwan has ranked itself first and second in the global LED production volume and value respectively. Embracing all above, LED illumination industry should have the potential to become an important and competitive national industry for Taiwan in a very near future, and this triggers the motivation of this research. Rooted in the diamond model, this study adopts Decision Making Trial and Evaluation Laboratory (DEMATEL) and explores the causal and effect factors of the development of LED industry, for Taiwan. Some research conclusions are drawn as follows: (1) the government support influences the growth of LED illumination industry best (the most critical causal factor); (2) the related and supporting industries are also very important to entire industrial development (the second important causal factor); (3) the firm structure, strategy, and rivalry are affected by the customers (the most critical effect factor). Based on the research results, this study at last provides related policy suggestions for stakeholders in order to attain some academic and empirical benefits.
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王濬智. "Integrating QFD、DEMATEL and IPA to Improve Banking Service Quality." Thesis, 2008. http://ndltd.ncl.edu.tw/handle/76608778577531060067.
Full textAbstract:
博士中華大學
科技管理學系(所)
96
Financial industry has its influencing contribution to global economy as well as decisive role in one nation. GDP occupation in Taiwan financing industry is around 10.35% which illustrates its significance beyond description. Since 2002, Taiwan government actively pushes financing system forward to be more globalized and international since joining WTO which generates massive change in financing environment. The financing environment in Taiwan has been shifted from monopolized to be over competitive. To response the increasing competition between banks and it variation in operation, it is an significant issue to upgrade service quality and consolidate customer satisfaction,. In recent years, a few scholars are dedicated to decision making trial and evaluation laboratory (DEMATEL) in addition with application and modification. This approach sufficiently combines expertise’s knowledge, and clarifies the cause and effect association of each variable. It will guide to direct or indirect effect on each variables. A few previous work around the issue of service quality and design strategy has been done, however, service quality is customer subjective perception orientation required to be satisfied. As a matter of fact, there is lack of discussion around the phenomenon of cause and effect relationship, priority and membership of customer demand. The case study of this paper is focus on bank service quality. It is to begin with quality function development (QFD) to transfer customers’ need as constructive base of bank service quality design. DEMATEL is to obtain the significant score of customers’ need to define customers’ voice which is centrality of customer need cause and effect association. And it is to conduct QFD to substitute significance score from traditional subjection. Quality performance questionnaire will assist survey each service quality performance of a chosen bank and then it is to graph IPA two-dimensional coordination. Decisive characteristic of bank service quality will be proceeded to propose recommendation for the purpose of achieving effective management.
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Shih, Chih-Jen, and 石志仁. "Studies on App Ranking Rules by Using ANP and DEMATEL." Thesis, 2013. http://ndltd.ncl.edu.tw/handle/53056858722871185924.
Full textAbstract:
碩士東吳大學
資訊管理學系
102
With the trend toward to high volume of sales of smart phones and increasingly popularity of mobile internet, IT industry in the past centered by desktop computers nowadays develops rapidly toward to hand held devices (Smart Phones). The most influential application is the App Store set up first by Apple Computer Company. Subsequently, Google and Microsoft set up their own software store. In few years, APP market scope will be expected to expand rapidly to $54 billion in 2015 from zero in 2008. Many software companies begin to research and sale APPs. These new competitors rapidly develop variety of applications of smart phones, which results in fierce competition in APP industry. Now is the important moment to change for software industry environment to face; while those APPs rated outside APP store ranking would disappear even though they were once ranking inside it with high popularity. So the APP store ranking will be the judgment of APPs and every software company seeks top ranking by all means. With the characteristics of Delphi, DEMAEL and ANP, this research comprehensively analyzes key factors of APP ranking to provide competition strategies and upgrade advices for APP industry. Besides evaluating the current APP store ranking rules, we also hope that APP companies pay attention to it and further more evaluate and develop more comprehensive ranking rules. With the DEMATEL analysis and aggregation of expert-questionnaire replies, this research by influence characteristic finds out the key factors are 「rating」and「download count」. This study also provides strategy application on mobile internet for industry and academic circles to raise efficiency of enterprise resource use and competitive strength.
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WANG, YUNG-TE, and 王永德. "Using DEMATEL to Explore Working Stress of Female Voluntary Soldiers." Thesis, 2013. http://ndltd.ncl.edu.tw/handle/05741897721977025665.
Full textAbstract:
碩士正修科技大學
經營管理研究所
101
Abstract In order to accommodate for the diversified society, and to phase in the mercenary system as well as to expand the recruitment for military service, the Ministry of Defense started recruiting female soldiers since 1994. For reasons to be discussed in this research, these Young and single women are highly susceptible to work stress. It’s important for us to trace down and mitigate the source of stress for these female soldiers in order to make better use of our human resources and to increase the overall efficiency of the Taiwanese Military. This research was conducted by first collecting the published literatures on female soldier’s working situations. Using the collected data we sort out a list of possible sources for stress in the military. DEMATEL containing expert’s questionnaires was given to female soldiers to identify the key factors for stress. The results showed that “Workload” was the leading factor and it impacts both “Role Ambiguity” and “Conflicts in Role”. Role Ambiguity was caused by female soldier’s confusion regarding their responsibility for the specific position. To solve this, commanders in the army should provide better training with more detailed explanations for the job for the female soldiers. “Conflicts in Role” was mainly caused by the lack of labors. In order to ameliorate this, commanders should prioritize the tasks by importance or urgency and assign them accordingly. And finally high “Workload” was mainly caused by “Unevenly Assigned Tasks”. To remedy this, commanders in the troops should carefully assess the amount of work related to each positions, and assign sub-tasks to positions with lighter workload so the works can be more evenly spread out. Keyword: DEMATEL, Female Voluntary Soldiers, Working Stress
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Yeh, Cheng-Yu, and 葉承宇. "Using DEMATEL to Analyze the Quality Characteristics of Mobile Applications." Thesis, 2014. http://ndltd.ncl.edu.tw/handle/14543778328602728116.
Full textAbstract:
碩士德明財經科技大學
資訊管理系
102
This study applied DEMATEL to analyze mobile App quality characteristics from the perspectives of developers and users. According to the results, users regard security as the most important quality characteristic, while functional suitability, usability and reliability are regarded as the most important quality characteristics by developers. The differences in viewpoints of users and developers may be the reason that the current mobile APP development quality has not been fully accepted by users. Therefore, developers need to rethink whether their quality priorities and considerations can meet user expectations to prevent waste of resources and resource crowding out effects.
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CHEN, HSIU-LIN, and 陳秀玲. "The Key Factors of Web-Based Questionnaires by Dematel method." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/02232883520342800801.
Full textAbstract:
博士中華大學
科技管理博士學位學程
105
ABSTRACT Since the mid-1980’s, computerization of surveys for psychology research has become increasingly common over years. The first academic research that used e-mail questionnaires was the study conducted by Kiesler & Sproull and published in Public Opinion Quarterly(POQ)in 1986. The traditional method of information collection was done through paper-based questionnaires completed by mail or interview. In the recent years, the web surveys have gradually replaced the telephone surveys, face-to-face interviews and mail surveys. The common applications of the web surveys include, amongst others, satisfaction survey, opinion poll identifying the level of support, or response to an event and research surveys, etc. The study focuses on the evaluation model of web survey design. Two web surveys were conducted. During the first survey, seven experts were interviewed using the fuzzy Delphi method to screen and identify the factor that affects the effectiveness of a web survey. These factors are consisted of four dimensions, convenience, speed, safety and incentive, as well as sixteen criteria. For second survey, 20 questionnaires were distributed to 20 experts, and 20 valid questionnaires were recovered. The questionnaires were intended to fulfill the purposes of information collection and to identify the importance of and causal relations among the dimensions and criteria using the Decision-Making Trial and Evaluation Laboratory(DEMATEL)method, thereby constructing a model of validity evaluation for the web survey design. The study then proceeds to analyze and compare the outcomes of the surveys so to allow the researcher to observe how the key factors of the web surveys influence one another and to construct a design model for web survey questionnaires. Based on such findings and experiences, the study seeks to determine the feasibility of web surveys in a group of frequent Internet users and to identify the web survey design models that increase the chances of recovering the questionnaires and representativeness of the recovered questionnaires. The results show that three factors which assert the greatest influence over a web survey design model are the “format”, “topic” and the “source of samples”. As for the dimensions, “safety” is the most powerful influencer as “speed” is the most prone to be affected. Therefore, the study concludes that survey respondents care the most about information security and personal privacy. Survey designers shall focus on improving information security and privacy protection of the surveys. Secondly, different topics create incentives for the survey respondents to fill out the questionnaires as the variety gives them a feeling of participation. In designing a web survey, system flexibility is a major factor; sufficient flexibility is required for the question answering methods. Finally, the researcher conducts a test to find out whether the online platform on which the web surveys are answered respond promptly to a survey respondent’s selection of answers. For surveyors who wish to conduct a web survey and increase the effectiveness of the survey, it is recommended that the surveyors engage in improving the safety, creating the incentives in the survey topics, increasing the survey flexibility and ensuring the prompt response of the online platform.
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Bastos, Xavier Santos. "Uma avaliação CM-DEMATEL aos fatores de competitividade das PMEs." Master's thesis, 2021. http://hdl.handle.net/10071/22830.
Full textAbstract:
A competitividade é determinante na avaliação da utilização dos recursos e das competências de uma organização. Quando utilizada de forma eficaz e eficiente permite alcançar inúmeras vantagens competitivas. O efeito do aumento do nível de competitividade, nomeadamente nas pequenas e médias empresas (PMEs), assume uma relevância crescente, permitindo atingir não só melhores níveis de performance, como, em alguns casos, a sobrevivência da atividade. No entanto, a avaliação dos fatores de competitividade (FCs) é uma tarefa desafiante e de elevada complexidade, dada a multiplicidade de fatores que influenciam a competitividade. Desta forma, torna-se pertinente conceber um modelo de avaliação holístico no domínio da competitividade, no sentido de apoiar a tomada de decisão por parte de decisores que desenvolvam práticas de avaliação dos FCs. Neste contexto, este estudo visa ultrapassar algumas limitações de alguns métodos utilizados na avaliação da competitividade, fazendo uso integrado do mapeamento cognitivo e do método DEcision MAking Trial and Evaluation Laboratory (DEMATEL), no sentido de tornar a avaliação dos FCs o mais completa possível, bem como analisar as dinâmicas das relações de causa-efeito entre as principais variáveis. Para o efeito, foram realizadas duas sessões com especialistas na temática em estudo, visando a partilha de conhecimentos e dos quais resultaram cinco clusters de FCs. Os resultados obtidos foram validados por uma entidade externa e neutra ao processo, tendo sido possível discutir e analisar os contributos e as limitações das metodologias propostas na presente dissertação.Competitiveness is crucial for assessing the use of an organization’s resources and capabilities. If used effectively and efficiently, it allows to achieve numerous competitive advantages. The level of competitiveness, particularly in small and medium-sized enterprises (SMEs), assumes an increasing relevance as it allows to achieve not only better organizational performance but also, in many cases, the survival of the business activity. However, the assessment of competitiveness factors (CFs) is a challenging and complex endeavor, considering the multiplicity of factors influencing firm competitiveness. Thus, it seems important to develop a competitiveness evaluation model to support decision makers in this study context. To overcome the limitations of previous studies, the present study combines cognitive mapping and the DEcision MAking Trial and Evaluation Laboratory (DEMATEL) method, proposing a more informed, complete model that allows for dynamic analysis of the cause-and-effect relationships among CFs. Based on two in-person sessions with specialists in the study area, five clusters of CFs emerged from the discussion and knowledge shared. The results obtained were validated by an external, neutral entity. Advantages and limitations of our framework are also analyzed.
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LOAN, BUI THANH, and BUI THANH LOAN. "Using DEMATEL to Analyze Patent Network of Touch Screen Techniques." Thesis, 2013. http://ndltd.ncl.edu.tw/handle/60414737093179031865.
Full textAbstract:
碩士開南大學
國際企業學系
101
Patents are used by companies to protect their innovations; therefore the patent analysis is a very important work in a business. Normally, the main reason of error occurring in the patent analysis process is because of inaccurate information and misunderstanding information language. So, working in this field requires two essential factors so called an absoluteness and practical experience. Nowadays, it is necessary for a company to have a good patent analysis, the more accurate the patent analysis can be the more successful the company’s strategy will be. According to the present tendency, smartphone is one of the most competitive products, which is able to substitute for several digital devices such as camera, console. Therefore, smartphone patent infringement becomes very complicated. By dissecting smartphone industry, this research will prove the significance of the touch screen patent analysis toward one entrepreneur. It combines Decision Making Trial and Evaluation Laboratory (DEMATEL) and Clustering Method with Patent Guider which is a newly developed patent analysis tool to analyse patent citation. Commonly, the smartphone technology patents cannot be simultaneously grouped and ranked in an easy apprehensible manner. Therefore, in order to make this research become understandable to the reader, the Clustering Method will be introduced. The result of this research shows: 1. There is an intimate relationship between patent citation documents of each company. 2. Apple Company according to this research has a high quality of patent citation documents and almost other companies have been affected by Apple. 3. LG Company has a highest amount of patent documents, and this company was focus on research and developing capability in the past. But it does not mean LG has most important patent documents compare with other companies. 4. By analysing touch screen technology patent we found: Touch panel and electronic data processing got the highest investment in smartphone industry. In addition, this research could be used as a reference source for other advanced research. Key words: Smartphone patent, Touch screen, Patent Network Analysis, DEMATEL.
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HUANG, TSU-HANG, and 黃子航. "Combined DEMATEL and Kano Method in Identifying Facebook Insights Metrics." Thesis, 2016. http://ndltd.ncl.edu.tw/handle/42904277639638740282.
Full textAbstract:
碩士中華大學
企業管理學系
104
With the popularity of the concept of Internet sharing, social media site have already risen, spread the message of the rapid growth rate, has impact and changed the traditional media. Social Media allows users to create their own topics, so that the message spread closer to life; Can be interact quickly, reflect social events, and even further promote the development trend of the world. Facebook is currently the largest domestic use social websites , companies have set up Facebook fan page, and expect to achieve brand marketing, product promotion, customer service and follow-up support purposes. But only to develop a social media strategy will produce meaningful, real commercial repayment. Therefore, Fan page Critical success factor for planning and control, is critical and important. Purpose of this research to explore the relationship between fan page Insights Metrics indexes to clarify its impact on the operation of the fan page, fan page in order to facilitate improved business decisions. For achieve the research purposes, Firstly, the use of Kano two-dimensional quality model questionnaire survey operators, the distinction between the attributes of each Insights Metrics. The results showed that: "Total Page Likes as of Today", " Post Reach", "10-Second Views", These three metrics belong to Must-be quality element; "Likes, Comments, and Shares ", " Hide, Report as Spam, and Unlikes ", "Total reach ", "When Your Fans Are Online ", "Video Views ", "10-Second Views" belongs to One-dimensional quality element; "Net Likes" is Attractive quality element; Other metrics belong to Indifferent quality element. Then, Decision Making Trial and Evaluation Laboratory (DEMATEL) analysis Insights Metrics causality and degree of mutual influence of each Insights Metrics. Analysis of results:Cause factors of perceived benefits is the most critical factor, there is "Total Page Likes as of Today "; Cause factors of perceived risks have " Hide, Report as Spam, and Unlikes ", " When Your Fans Are Online "; Effect factors of perceived risks are "10-Second Views," "video views"; About Effect factors of perceived benefits, the urgent need to be managed factors are "Net Likes "," Total reach ","Post Reach "," Likes, Comments, and Shares". Expected based on the main causal relationship Insights Metrics fan page will be recommendations for improvement, providing operators do the right thing, in the right direction, to make it more effective. keywords: Facebook、Fan Page、DEMATEL、Kano model、Page Insights、Metrics
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Ko, Jui-Yuan, and 柯睿元. "Applied DEMATEL to Explore the Technology Acceptance of LED Lighting." Thesis, 2014. http://ndltd.ncl.edu.tw/handle/92031793974275158472.
Full textAbstract:
碩士國立交通大學
管理學院科技管理學程
102
Abstract Because of the growing of the energy-saving concepts and environment protection, the LED lighting industry is becoming the market-anticipated new star. However, after these year manafacturers and governments promoting, the penetration rate of LED lighting products still can’t grow up faster. Therefore, this study plans to analyze the possible perspectives affecting the LED lighting adoption of company users. Based on literatures reviewing, the study selects Technology Acceptance Model (TAM) to build the possible perspectives affecting the LED lighting adoption of company users, and applies Decision Making Trial and Evaluation Laboratory (DEMATEL) to process empirical analysis of questionnaires. By the way, this study expects to confirm the perspectives and potential intentions. Finally, it would explore the rationality of the results and management implication, and suggest the LED lighting industry future development. The empirical DEMATEL research results point out the major objects that affected company users adopt LED lighting products in order are “Product Features”, “Attitute” and “Behavioral Intention”. In the other hand, the four passive objects are “Perceived Ease of Use “, “Compatibility”, “Perceived Usefulness”, and “Subjective Norm”. After all, “Product Features” is the most important part of marketing strategy making.
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HUANG, CHIEN-CHIA, and 黃千珈. "Using DEMATEL to Explore the Key Factors Affecting Employee Retention." Thesis, 2019. http://ndltd.ncl.edu.tw/handle/pd6sge.
Full textAbstract:
碩士中華大學
企業管理學系
107
“Human resources” is one of the keys to success for an enterprise to stand out in the fierce competition in addition to the operator’s strategy and leadership skills. Although it is important to seek and recruit appropriate talents, it also requires considerable cost and time to train employees into useful talents that bring benefits. Therefore, rather than only thinking about how to find good talents, enterprises should spend more time thinking about how to retain internal staff and maintain the stability of the operation. There are many reasons behind the staff’s consideration of whether or not to retain in office. If enterprises can grasp the key factors, they can put forward more effective ways to solve the problems, helping to not only increase the competitiveness of enterprises, but also bring greater benefits to the enterprises. Owing to the high quality of Taiwan’s talents, the phenomenon of international headhunting is common and even severe in Taiwan, which further causes the science and technology industry to stuck in the dilemma of brain drain. Instead of blaming the downturn of the overall environment, enterprises must ponder over the practical countermeasures that they can use to retain talents. In past relevant studies, many researchers have already put forward different research results and findings with regard to the “retention” factors. In these numerous studies and documents, this study finds that the relationships among the factors affecting employee retention are very intricate and even mutually affect each other. On this account, finding out the factors of core concepts has become the motivation and purpose of this study. After collecting and organizing relevant literature, this study concludes eight key factors: “organizational culture,” “work engagement,” “organizational commitment,” “leadership style,” “workplace friendship,” “job satisfaction,” “personal-organizational fit (P-O fit),” and “perceived organizational support.” To clarify the complex causal relationship among these key factors, this study adopts Decision Making Trial and Evaluation Laboratory (DEMATEL) to understand the causal relationships and mutual influence among these retention factors. A total of 16 respondents were invited to complete the questionnaire, all of them were from a domestic vehicle design company and half have been working in the company for more than seven years. All respondents were asked to fill out the questionnaire at the same time and at the same place, assessing the mutual influence of the eight key factors in the questionnaire. The results show that the four factors of “work engagement,” “organizational commitment,” “job satisfaction” and “personal-organizational fit” are more like the result type that would be influenced by other factors. Among them, “work engagement” is the most core factor of employee retention that is influenced by all other factors. Moreover, the four factors of “organizational culture,” “leadership style,” “workplace friendship” and “perceived organizational support” are the cause type that would affect other key factors. According to the results of the study, it is suggested that enterprises must have better ways to engage their employees in work more if they want to retain talents. If enterprises wish to improve the employees’ level of work engagement, they have to start with both internal and external factors. The internal factors include improving employees’ organizational commitment, work satisfaction, and personal-organizational fit,” while the external factors include the shaping of corporate organizational culture, good leadership style of supervisors, workplace friendship between employees, and the strong organizational support for employees. In particular, the leadership style of supervisors will create the overall atmosphere within the organization, which will not only affect the inner feelings of employees but also their outer performance consequently.
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CHEN, RAY-YANG, and 陳瑞陽. "Using DEMATEL Method for Water Treatment Equipment Development Strategic Analysis." Thesis, 2019. http://ndltd.ncl.edu.tw/handle/8c47sh.
Full textAbstract:
碩士國立臺北科技大學
管理學院工業工程與管理EMBA專班
107
The rising awareness of environmental protection around the world has forced countries to pay attention to environmental protection-related industries. In face of today's rapidly changing in environment market, environmental protection laws/regulations and sustainable development, the environmental protection equipment manufacturers must have the capability of product design and development. However, the domestic manufacturers of water treatment equipment still focus on traditional design/research capabilities, manufacturing technology and quality requirements. In order to enable decision makers to have a more comprehensive understanding in the development strategies of water treatment equipment, this study constructs an analysis model by decision-making trial and evaluation laboratory (DEMATEL) and experts’ opinions. This study categorized the influencing factors into four dimensions and 18 factors. Through the experts’ opinions and the applied method, this study generated an influential network relationship map (INRM). The results show that the two highest causes are the project plan and the environmental protection laws/regulations. The design and development capabilities, manufacturing technology and quality requirements ranked 10, 15 and 13 among 18 factors, which has changed the concepts from decades ago. Finally, based on the analyzed results, we provided management implications for decision makers as a reference for relevant decisions.
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YU, HUNG-CHIEN, and 簡裕宏. "Determining Criteria for Supplier Selection Using DEMATEL and DANP Methods." Thesis, 2019. http://ndltd.ncl.edu.tw/handle/rengz6.
Full textAbstract:
碩士國立勤益科技大學
資訊工程系
107
This study examines the criteria by which companies are selected in the selection of suppliers. The purpose of this study is to select the new suppliers or to join the new supply chain system in the future by reviewing the selection criteria and priorities. There can be a direction as a standard basis for evaluation and judgment. This study first selects the supplier's selection indicators from the reference literature, and then sorts out the five major facets and ten criteria, and designs and fills out the expert questionnaire. The questionnaires were divided into five professionals engaged in procurement-related work. The questionnaire uses the Decision Making Trial and Evaluation Laboratory (DEMATEL) and the analytic network process (ANP) combined with DEMATEL-based Analytic Network Process (DANP) to analyze the results and consolidate the order relationship between the various facets and the guidelines to Judge the factors that companies should give top priority when selecting suppliers.
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Chen, Jyun-Ting, and 陳俊廷. "Service Quality Improvement for Hypermarkets－Application of QFD and DEMATEL Models." Thesis, 2015. http://ndltd.ncl.edu.tw/handle/47a9zq.
Full textAbstract:
碩士國立高雄第一科技大學
運籌管理系企業管理碩士班
103
Competition among hypermarkets is very fierce. “Price” is no longer the key competitive factor. The business can survive only by improving its service quality. The purpose of the thesis is to investigate the service quality improvement of hypermarkets. First of all, the weights of the service quality requirements are determined by utilizing the AHP technique. Next, the customer satisfaction and the best performance among the hypermarkets are obtained from a satisfaction questionnaire survey for each of the service quality requirements. Then, by using the QFD and DEMATEL techniques, the weights and the customer satisfactions and the best performances are converted into the weights of the operations and to the extent of performance that the operations should be enhanced. Finally, we propose an improvement priority number (IPN) to determine the priorities of improvement for operations. The numerical results of an empirical study indicate that the operations with the five highest IPNs of the hypermarket are as follows: the service of check-out, strengthen the food mark, the activities of hypermarket, the policy of hypermarket and the services of hypermarket.
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Yang, Pei-An, and 楊蓓安. "Evaluating Criteria to Green Project Management: Using DEMATEL-Based ANP Method." Thesis, 2014. http://ndltd.ncl.edu.tw/handle/47798303030933453466.
Full textAbstract:
碩士東海大學
企業管理學系碩士班
102
The global environmental problem is a growing concern, many companies have started to promote a variety of environmental strategy or try to develop new green products. Those challenge can enhance the new corporate image, towards sustainable development-oriented business when companies response to the global green market. However, about how to control the green strategy and green product effectively, it not only need to build enough green production process from the perspective of the organization but also need to implement environmental policies supported by project management in order to achieve a comprehensive green benefits. In order to make the environmental issues combine business overall strategy considerations, this study expected to be created by a team of experts opinions from the organization system opinion, through DEMATEL model and ANP model, is divided into 6 dimensions with 24 appraisal criteria integration development, improve enterprise environmental performance and performance, and provides research firm green project Management practice.
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HUANG, SHU-MIN, and 黃淑閔. "Using DEMATEL to Explore Job Satisfaction of Senior High School Teachers." Thesis, 2013. http://ndltd.ncl.edu.tw/handle/29614268579937516450.
Full textAbstract:
碩士正修科技大學
經營管理研究所
101
First, the paper concluded the factors that influence the job satisfaction of high senior school teachers by compiling the references and comment of experts. Then summarize the factors that influence the satisfaction by integrating the former conclusion. By adopting DEMATEL and collecting questionnaire given to experts, the factors that influence the job satisfaction were analyzed. The outcome showed that the core factor is the “work itself”. It affects “working achievement”, “personal relationship”, and “supervisor leadership”. Moreover, “working achievement” is the final affected factor and it is affected by other factors. In the part of “work”, the “work arrangement” is the most influential factor. Therefore, to raise the satisfaction, the management of the senior high schools should consider about working hours, curriculum arrangement and fairness. Among the factors of working environment criteria, the equipment has the greatest impact, so the facilities in the school office and teaching equipment need to meet teacher’s needs. Among the working achievements criteria, the teachers’ interests and ability should be considered, because if the work is challenging, the work efficiency can also be improved. Working atmosphere is the greatest impact among interpersonal criteria, the school should create a high-quality, harmonious organizational atmosphere so that teachers will be proud of being part of the school. The type of leadership is most significant effect among administrative criteria, the leaders’ characteristics and leadership style can affect teachers’ satisfaction. It is suggested that the management respect, care, listen with empathy, encourage and authorize.
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Wu, Yi-jching, and 吳怡淨. "Improvement elements on ATM service quality: the IPGA & DEMATEL approaches." Thesis, 2010. http://ndltd.ncl.edu.tw/handle/28987691121730475211.
Full textAbstract:
碩士中國文化大學
國際企業管理研究所
98
The ATM is an automatic machine for the convenient use of customers, and is an extension of the counter business of banks, which extend the services previously li-mited to the working hours of banks, thus, 24-hour services are available. The service quality of the ATM is one of the factors valued by customers, and is an important issue in operational decision-making of banks. This study adopted two-order models, IPGA and DEMATEL developed by Lin, Chan, and Tsai (2009), and probed into the main factors affecting ATM service quality improvements, taken from the perspectives of customers and management. A questionnaire survey was conducted on adults that have used an ATM in the Taipei area, and 350 valid samples were collected. In the first stage, empirical analysis was conducted by IPGA, and results show “negative gaps” in most factors of ATM service quality. In the matrix of IPGA, 19 factors are in the quadrant of further improvement, and they are the factors of ATM service quality improvement. In the second stage, DEMATEL was applied to integrate the managerial perspective. Considering the dynamic correlation among factors, this study probed into the correlation and influential degree of 19 factors for improvements. Results showed that the order of factors for improvement are as follows, “to immediately improve customers’ opinions”, “to shorten waiting time for service”, and “to provide service upon commitment”, which are the current factors of ATM service quality improvement for banks.
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CHIEN, JUN-LIANG, and 簡竣諒. "Using DEMATEL and ANP method to explore helicopter flight safety management." Thesis, 2011. http://ndltd.ncl.edu.tw/handle/99974174800130496749.
Full textAbstract:
碩士中華大學
科技管理學系碩士班
99
Human activity space after sky expansion, how to ensure and promote the flight safety, then becomes the topic which the people take seriously day by day. Demonstrated after the statistical data that official business aircraft helicopter flies the accident and the accident rate in near 10 years, compares the nationality ordinary aviation industry/civil aviation shipping industry for high. The male divisional management social stratum and does the unit pilot, how with fly the experience effectively using the organization resources, before carrying out the urgent service to analyze the risk in advance, the appraisal possible to affect flies settles the possible factor, and simulates in accordance to the strategy, avoids or decreases flies the peaceful event to have the probability, guaranteed flies safe and achieves the duty. Therefore, this research take the male department helicopter Flying unit as the research main body, and of helicopter pilot take various services team as the expert policy-maker, 5 literary composition surfaces, 17 items of criterion of fitting management to flying, the use of Decision Making Trial and Evaluation Laboratory(DEMATEL), is it construct between surface and related degree of criterion and influence degree each to probe into; and then use of Analytic Network Process(ANP), construct face and relativity weight of criterion to analyse. The findings discovered that in construction surface part: “the organization” flies the peaceful management most main core factor for the influence; In the criterion part, regard “ the standard operation procedure ”, “ flight discipline ” and “ the psychological state ” as the most important factor. Depend on the DEMATEL, related degree of the income and influences one degree of averages, divide into the key factor district, drives the factor district, independent factor district and influenced in the factor area, draw and construct the surface, criterion indicator characteristic to sort out and pursue; The result of study can offer layers of management to the common department, make or revise it and fly and fit the management policy, issue is it avoid or is it is it fly to the reference of setting up incident to happen to reduce in advance to reach.
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Huang, Shih-Cheng, and 黃詩晴. "Using DEMATEL and DANP for Digital Archive Web Evalatuion and Design." Thesis, 2011. http://ndltd.ncl.edu.tw/handle/72939493603865780326.
Full textAbstract:
碩士國立交通大學
傳播研究所
99
Digital Archive is popular in recent years, it profoundly affects people’s lives and learning.The purpose of this research is to construst evaluation criteria and web design,through literatures reviews we find some problems in current Digital Archive website: (1) there is less research on general Digital Archive evaluation criteria. (2)Most criteria are focus on system function.(3)It fail to attracts users.(4) lacks of impact relationship among criteria. (5) lacks of relative weight for criteria. For this reason, this study has constructed five clusters and twenty-five criteria derived from previous studies and focus group and then use DANP methods includes DEMATEL (Decision Making Trial and Evaluation Laboratory), and ANP (Analytic Network Process) to explore the impact of “user experiense”,” sysetem function”, “web content” , “user-centric” and “search” and the pursuit of relative weight. And finally, some design advices for is Digital Archive website suggested. Keywords: Digital Archive, Web Evalatuion,DEMATEL,DANP
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Jiang, Chiou-Huei, and 江秋慧. "Using AHP and DEMATEL to Analyze Key Success Factors of Blog." Thesis, 2012. http://ndltd.ncl.edu.tw/handle/60951329787997376096.
Full textAbstract:
碩士亞洲大學
經營管理學系碩士班
100
Blog marketing in recent years is a fashionable trend, companies started to pay attention to the function of blogs in marketing. Besides blogs has become a communication channel with customers, in order to achieve the fast-spreading effect of the information. This study focuses on the legitimate business enterprise, and we make some questionnaires to understand the key points that most of the enterprises, businesses value when they are seeking bloggers for marketing products or promotional activities. First of all, through the related literatures and interviews we find out four major perspectives and 14 sub-criteria that are important to the blog business, Analytic Hierarchy Process and Decision Making Trial and Evaluation Laboratory were then applied to obtain the priority order and the causal relationship of the criteria. As the reference of the future, it is determined to explore business opportunities blogger and look for blog writers from all trades and professions. In terms of priority order, the blog writers, had the top weight rating of the four major perspectives. In terms of causal relationship, “good at marketing” under the blog writers was the sub-criterion that was worth to be improved by enterprises; “content affection” under content dimensions was the sub-criterion that was also worth to be improved; “updated frequently” under platform design was the sub-criterion that was worth to be improved; “interactivity” under community dimension was the sub-criterion that was worth to be improved.
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Chen, Weilun, and 陳韋倫. "Study of Sustainable Tourism in HsinChu City Using DEMATEL and ANP." Thesis, 2013. http://ndltd.ncl.edu.tw/handle/12851834844264962832.
Full textAbstract:
碩士明新科技大學
服務事業管理研究所
101
Lifestyles in Taiwan have been changed from agriculture to industry and commerce.Tourism becomes one primary industry in Taiwan. World Tourism Organization UNWTOactively promotes sustainable tourism with several crucial standards. The subject ofsustainable tourism also forms an important issue in the HsinChu city’s policies andregulations. The purposes of this study include: reviews of literature related to sustainable tourismfrom World Trade Organization (WTO) and foreign and domestic researches to determine theproper aspects and criteria for the sustainable tourism in HsinChu city; studies of threeaspects (economics (A), society (B), environment (C)) and nine criteria (attraction andmarketing of scenic spots (a1); distinguishing festivity and culture (a2); economicaldevelopment (a3); tourist capacity at scenic spots (b1); satisfaction at scenic spots (b2);transportation convenience of scenic spots (b3); safety in city (b4); sanitation at scenic spots(c1); maintenance of scenic spots (c2)) for the sustainable tourism in HsinChu city usingdecision-making trial and evaluation laboratory (DEMATEL) after the first-stagequestionnaire and presentations of inter-, intra-, and feedback relations among aspects andcriteria by impact-relation map (IRM); weight calculations of aspects and criteriaconsidering inter-, intra-, and feedback relations among aspects and criteria using analyticnetwork process (ANP) after the second-stage questionnaire; probe of the highest weightsand relations using DEMATEL and ANP from the viewpoints of tourists to propose thefeasible strategies for HsinChu’s sustainable tourism. From DEMATEL, three aspects and nine criteria present complex inter-, intra-, and feedback relations. The most influential aspect is “society (B)”. From ANP, the most three influential criteria are “sanitation at scenic spots (c1)”, “maintenance of scenic spots (c2)”, and “attraction and marketing of scenic spots (a1)” in sequence for HsinChu tourists and “maintenance of scenic spots (c2)”, “sanitation at scenic spots (c1)”, and “attraction and marketing of scenic spots (a1)” in sequence for non-HsinChu tourists. This study proposes feasible promotion strategies to City Marketing Department in HsinChu government for drawing and enforcing the sustainable tourism policies in the future.
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Huang, Huang-kai, and 黃皇凱. "Using DEMATEL to Study the Training Performance of Telecom Call Center." Thesis, 2011. http://ndltd.ncl.edu.tw/handle/53707836756017144647.
Full textAbstract:
碩士逢甲大學
經營管理碩士在職專班
99
To effectively increase training effectiveness, this study will DEMTAEL tools to analyze, explore the impact of telecommunications customer service training, the relationship between the success criteria to find the key to improve training effectiveness criteria. The results indicated that the telecommunications industry, customer service training to strengthen the practical courses as a priority in order to trigger the design and planning, employee motivation, training will be allow to play good results. In this study, DEMATEL tools to analyze, to understand the effectiveness of multi-criteria impact of the training and provide reference to the telecommunications industry as a training plan to help the telecommunications industry to provide better customer service, improve the service.
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Sun, Jung-Chien, and 孫榮謙. "A Derivation of Factors Influencing the Virtual Desktop Infrastructure by DEMATEL." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/kheyyk.
Full textAbstract:
碩士國防大學
資訊管理學系
106
VDI(Virtual Desktop Infrastructure) is a virtualization technoloty to manage desktop operation system in the centralize-managed data center server. It is relatively expansive to set the VDI up in the organization, no matter how many virtual machines in VDI. Therefore, organizations will consider different adoption factors depend upon it’s mission, character or culture for VDI adopt consideration. We integrate UTAUT(Unified Theory of Acceptance and Use of Technology) and TTF(Task Technoloty Fit) models as research models and take DEMATEL(Decision Making Trial and Evaluation Laboratory) to analyze the adoption factors of decision makers. In summary, The research goal were to: 1.Identyfy a comprehensive set of determinants for VDI adoption; 2.Derive the causal relationships among the identifyied determinants The factors of Faciliate Condition, Task Characteristics, Performance Expactation, Task Technology Fit are proposed as influence factors in VDI adoption decision consideration. These factors influence other factors more than the others, and cause positive effect to Behavior Intention and Use Behavior. We can do something good to these factors to imporve VDI adoption preconditions, and get more use behavior after VDI was adopted.
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YANG, SSU-CHUN, and 楊斯淳. "Analysis of key Factors Affecting Customer Revisiting Motorcycle Shops by DEMATEL." Thesis, 2019. http://ndltd.ncl.edu.tw/handle/7p384y.
Full textAbstract:
碩士中華大學
運輸科技與物流管理學系
107
Due to the relationship between geographical environment and human relations, Taiwan has gradually expanded the mobility of motorcycles from small citizens to the means of transportation that various industries rely on. In recent years, due to the popularity of mobile APP, the development of a new motorcycle industry has been developed, which indicates that motorcycles are highly mobile. It is the first choice for Taiwanese people to move short distances. According to the statistics of the General Administration of Highways of the Ministry of Communications, there are nearly 94 motorcycles per 100 people, resulting in motorcycles.This industry is booming. In order to attract more guests, every motorcycle dealer has done its best. Therefore, the main purpose of this study is to study the key factors affecting the desire of motorcycles to visit consumers and to understand causality. In the highly competitive motorcycle era, it is expected to gain more consumer attention and hope that consumers will visit again. The findings show that trust, service, price and attitude are the four key factors in revisiting motorcycle shop.
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KO, YU-TING, and 葛育廷. "Applying DEMATEL Explore the Key Success Factor of Hair Salon Operations." Thesis, 2018. http://ndltd.ncl.edu.tw/handle/2s4m49.
Full textAbstract:
碩士開南大學
商學院碩士班
106
Hai rdressing industry in Taiwan, universal izat ion throughout each urban and rural areas, the trend of the overal l market development is more and more compet i t ion, chain or del icate construct ions are ver y compet i t ive, hope that senior hai rdressing industry experts, have hai rdressing business the key factor to success. In this study, more ink was appl ied to the business model , and the compet i t ive advantages and key success factors of hai rdressing salon wer e sorted out in the direct ion that could be fol lowed. This research adopts the decision - making (DEMATEL) and laboratory analysis hierarchy process (AHP) to explore the key factor of successful hai rdressing operat ion to the above methods to analyze the key success factor of brand management and standards. To decision laboratory analysis (DEMATEL) analysis resul ts can learn that how important the biggest dimensions "leadership and training", control the other guidel ines, also wi th hierarchy analysis method (AHP) weights sort quest ionnaire resul ts, learned that the experts think the hairdresser management the top three of the most important cri terion for the "ma rket posi t ioning and analysis", "customer service and sat isfact ion" and "the spi ri t of innovat ion and change".
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JHANG, JHIH-SIANG, and 張智翔. "Using DEMATEL to Analyze the Key Factors in Fire Protection Management." Thesis, 2019. http://ndltd.ncl.edu.tw/handle/4tpsq2.
Full textAbstract:
碩士中華大學
企業管理學系
107
This study analyzes the structural model of the fire management system. Through literature review and interviews, the influencing factors of the fire protection management system structure model are divided into four major facets and 15 criteria. The four major facets are regulations, implementation, supervision, and The fire emergency response capability, the publicity and education training, and the 15 criteria are "Fire Control Safety system”, “Clear Security Responsibilities”, ”Fire Safety Management System about Fire and power”, “System for Establishment of Safety Operation Procedures”, “Establishment of Fire Management Files”, “Internal Inspection Check”, “Fire Control Room”, “Fire Inspection and Rectification”, “Extinguish Precaution and Emergency Plan”, “Full-time Fireman”, “Voluntary Fire Brigade”, “Maneuver of Fire Fighting and Emergency Evacuation”, “Publicity and Education Training of Fire Protection for Staff”, “Publicity and Education Training of Fire Protection for Manager”, Certificates of Fire Control Room Operators”, and conducting expert questionnaire surveys, with 20 service senior professional firefighters as experts. The application of DEMATEL(Decision Making Trial and Evaluation Laboratory, DEMATEL) to analyze the key factors of the fire protection management system structure model results in the following key factors: fire safety system, management system, and fire management files. The results of this study will provide reference to relevant units to facilitate the implementation of fire management and provide effective prevention of the site.
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Lee, Ya-Min, and 李雅憫. "Combined AHP and DEMATEL to Evaluate the Performance of Baseline Employee." Thesis, 2012. http://ndltd.ncl.edu.tw/handle/6yb38a.
Full textAbstract:
碩士國立虎尾科技大學
工業工程與管理研究所
100
For coping with ever-increasingly industrial changes, enterprises shall strengthen their organizational strength and competitiveness. In addition, they have to evaluate their employee’s performance in order to find improvement direction. This study first generates 4 major dimenstions and 20 criterions for evaluating baseline employee’s performance by in-depth-interview and literature review. Then, the Analtic Hierarchy Process (AHP) and Decision Making Trial and Evaluation Laboratory（DEMETAL）approach are used to determine their ranking and the relevancy of Cause-and-Effect diagram. The result from AHP shows that the “professional ability” is the top priority dimenstion for improvement. The result from DEMETAL shows that the “work attitude” criterion is the top improvement priority for baseline employee. The contribution of this study as follows: 1. the devised methodology can achieve more objective directions; 2. it can be integrated with the work performance evaluation.
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Liu, Wang-Song, and 劉旺松. "Using DEMATEL Method to Identify the Critical Selection Factors for Dispatched Employees." Thesis, 2011. http://ndltd.ncl.edu.tw/handle/48cm82.
Full textAbstract:
碩士大葉大學
工學院碩士在職專班
99
The demand for enterprise to use dispatched employees service is getting increasing. The main reason is that by using such service, enterprise can efficiently cut down the cost and advance competitiveness. However, the unstable quality and high turn-over rate of dispatched employees causes enterprise to spend much more time and money to manage such dispatched employees. This research is to help the company that is about to use dispatched employees service establish a model of selection and estimation, which can be applied by enterprise to greatly employ dispatched employees. In addition to candidates’ characteristics and professional abilities, there are many other factors of consideration during process of selection. By means of literature bibliography and expert interview, this research generalizes three main evaluation points (working attitude, personal characteristic, and professionalism) and thirteen criterions. Through surveys of experts and decision making trial and evaluation laboratory (DEMATEL), the causal relationship of norms can be analyzed and evaluated so as to build the critical selection factors of dispatched employees, and further enable enterprise or recruiting to sift the most appropriate dispatched employees from the candidates in the shortest timeframe. This research results showed that teamwork, initiative, communication skills, Problem-solving skills as the key to dispatched employees selecting assessment factors, the Four pre-assessments are very importance factors, therefore, it will directly affect the consideration of other factors, and it can help in dispatched employees selecting to provide reference in future.
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Chen, Yi-Ying, and 陳逸穎. "A Study on Factors Influencing Stock Investment Decisions- An Application of DEMATEL." Thesis, 2015. http://ndltd.ncl.edu.tw/handle/b3bw5n.
Full textAbstract:
碩士朝陽科技大學
財務金融系
103
In the present study, we instigate the investment decisions of managers in terms of five financial statements dimension, such as financial structure, solvency, operating ability, profitability and cash flow by employing the Decision Making Trial and Evaluation Laboratory (DEMATEL).The empirical results show that the Earnings per share (EPS) is an effect factor. It means that the profitability play important key the manager make an investment decision. Additionally, the debt ratio is the cause factor of investment decisions. Although the Earnings per share (EPS) is most important financial ratios, managers would consider that financial leverage is suitable.