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Aartman, Irene Helena Adriana. "Treating highly anxious dental patients in a dental fear clinic." [S.l. : Amsterdam : s.n.] ; Universiteit van Amsterdam [Host], 2000. http://dare.uva.nl/document/57439.
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Molina, Rivera Jorge, and Mandiola Patricio Cruz. "Centro Odontológico de Especialidades : Dental Clinic." Tesis, Universidad de Chile, 2018. http://repositorio.uchile.cl/handle/2250/167782.
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TESIS PARA OPTAR AL GRADO DE MAGISTER EN ADMINISTRACIONMolina Rivera, Jorge, [Parte I], Cruz Mandiola, Patricio, [Parte II]
Esta segunda parte nos presenta desde el plan de operaciones de DentalClinic hasta la oferta que se le realiza al inversionista, relevando la importancia del equipo gestor, el plan financiero y los riesgos críticos que pudiesen presentarse en el negocio. Como ya se vio en la primera parte la oportunidad del negocio está dada la falta de oferta de servicios integrales de atención odontológica de especialidades en una comuna creciente y de pujante economía derivada principalmente del sector minero, en donde la atención recae en cuatro principales prestadores que hacen diferenciación de su oferta de servicios al incluir especialidades que les permite concentrar una mayor cantidad de prestaciones y atención a los pacientes con patologías odontológicas. Es por este motivo ingresar a un mercado de capacidad instalada se hace atractivo en donde la propuesta de valor cobra gran relevancia la que a su vez debe ser sustentada en un potente plan de marketing que ayude a posicionar a DentalClinic como una real alternativa de servicios y atención integral, considerando una población objetivo de la ciudad de Antofagasta de 92.000 personas entre la estratificación ABC1 y C2, en donde el 35% de la población de la comuna tiene acceso a la salud privada y a algún tipo de seguro complementario de salud y el 12% de la población trabaja en las empresas de mayores ingresos por ventas registradas. Se considera un aumento de capital de 136 millones de pesos, de los cuales 70 millones corresponden al aporte de los inversionistas a cambio de un 49% de DentalClinic, esto considera el uso de fondos para nueve meses de implementación y 5 meses de breaken even el que incluye la inversión en Capex y Opex. Para los inversionistas se les ofrece una TIR del 19%, con un VAN de 21 millones de pesos, considerando una tasa de descuento del 12,7%. Estos valores hacen un negocio atractivo para los inversionistas de riesgo controlado por tratarse de una inversión en el sector salud cuyo valor de beta de 0,62. Todo lo anteriormente mencionado hace de DentalClinic un atractivo negocio, viable, rentable a cinco años, con una excelente valoración de salida sobre los 900 millones de pesos y con un margen neto sobre ventas al quinto año de un 20,5%.
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Coletti, Brock Jeff. "Clinical Use and Outcomes of Silver Diamine Fluoride in a Hospital Dental Clinic." The Ohio State University, 2018. http://rave.ohiolink.edu/etdc/view?acc_num=osu1531705574496172.
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Sowole, Adejumobi A. "Patient satisfaction with care provided by a district dental clinic." Thesis, University of the Western Cape, 2007. http://hdl.handle.net/11394/2444.
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Magister Scientiae Dentium - MSc(Dent)Patient satisfaction is critical for the growth of oral health service and practice. The present study was a descriptive study on patient satisfaction with oral health care provided by a district dental clinic. The aim of the study was to determine whether patients attending the dental clinic of the Lagos State University hospital were satisfied with the care they received.
South Africa
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Lawson, Kristin M. "Characteristics of Patients Seeking Care From a Hospital-Based Infant Dental Clinic." The Ohio State University, 2014. http://rave.ohiolink.edu/etdc/view?acc_num=osu1404603761.
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Khan, Tarik A. "A descriptive study of diet and dental caries of 11-12 year old schoolchildren attending a dental clinic in Holland Park /." [St. Lucia, Qld.], 2001. http://www.library.uq.edu.au/pdfserve.php?image=thesisabs/absthe16249.pdf.
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Leonhardt, Amar Juliane. "Evaluation of success in pediatric dental treatment using nitrous oxide from 2000 to 2005 a.d. at the Geneva Community Children's Dental Clinic /." [S.l.] : [s.n.], 2008. http://opac.nebis.ch/cgi-bin/showAbstract.pl?sys=000254173.
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He, Meilin. "Plano de marketing da Malo Clinic China." Master's thesis, Instituto Superior de Economia e Gestão, 2020. http://hdl.handle.net/10400.5/21642.
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Mestrado em MarketingA economia chinesa tem registado um elevado crescimento nas últimas décadas, também, motivada pelo aumento do consumo da população em geral. Este crescimento da riqueza nacional provocou um ambiente mais propício ao investimento nacional, o que se traduz na melhoria e na busca pela qualidade de vida. Neste panorama destaca-se a evolução do setor dos serviços e em particular da medicina e da indústria odontológica. Neste contexto, este TFM pretende contribuir para um melhor conhecimento deste setor na China, através duma proposta de Plano de Marketing para a Malo Clinic, empresa que é uma marca de referência no seu setor, no panorama internacional. Para a elaboração deste projeto recorreu-se a uma metodologia mista, ou seja, recorreu-se a métodos de pesquisa descritivo-explicativos, que permitiram a recolha de informação tanto qualitativa como quantitativa. Neste âmbito aplicou-se um Inquérito online, com o objetivo de obter informação em relação do comportamento de compra do consumidor do setor da saúde oral na China. A estrutura do Plano de Marketing segue o quadro de referência apresentado neste projeto. Com base nos dados obtidos, propõem-se ações no âmbito do Marketing Mix, cujo principal intuito seria alcançar os objetivos definidos para a marca, ou seja, aumentar o número de seguidores nas redes sociais Weibo e Taobao para 10,000, crescer a frequência de leitura dos artigos em Wechat para as medidas, de 1000, e melhorar os resultados financeiros através do aumento em 10% de rendimento anual
The Chinese economy has seen an increase in recent decades, also motivated by the increase in consumption by the general population. This growth in national wealth has led to an environment more conducive to national investment, which translates into improvement and the search for quality of life. In this panorama, the evolution of the services sector and in particular of medicine and the dental industry stands out. In this context, this TFM intends to contribute to a better knowledge of this sector in China, through a proposed Marketing Plan for Malo Clinic, a company that is a reference brand in its sector, in the international panorama. For the elaboration of the project, a mixed methodology was used, that is, it was used descriptive-explanatory research methods, which allowed the authorization of both qualitative and quantitative information. In this context, an online survey was applied, with the objective of obtaining information regarding the buying behavior of consumers in the oral health sector in China. The structure of the Marketing Plan follows the reference framework presented in this project. Based on the data collected, proposing actions within the scope of the Marketing Mix, whose main purpose would be to achieve the goals for the brand, that is, increase the number of followers on the social networks Weibo and Taobao to 10,000, increase the frequency of reading from articles in Wechat to the measures of 1000, and improve financial results by increasing the annual yield by 10%.
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Steele, Timothy P. "Design and implementation of a patient tracking and recall system for Branch Dental Clinic Monterey." Thesis, Monterey, California. Naval Postgraduate School, 1992. http://hdl.handle.net/10945/23626.
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Chernyak, Ann. "TREATMENT MODALITIES AND ANTIBIOTIC PRESCRIPTION PATTERN OF AGGRESSIVE PERIODONTITIS IN A TEACHING DENTAL CLINIC SETTING." Master's thesis, Temple University Libraries, 2012. http://cdm16002.contentdm.oclc.org/cdm/ref/collection/p245801coll10/id/160673.
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BiologyM.S.
Periodontal infection can manifest itself in many different clinical presentations. The aggressive form of this disease is frequently seen in the younger patient population referred for treatment to the Temple University Kornberg School of Dentistry (TUKSD). This study was done to assess the demographics of aggressive periodontitis cases and the types of periodontal treatment methods provided to these patients, antibiotic prescription patterns and compliance with treatment. A chart review was conducted to identify cases of aggressive periodontitis in patients <30 years of age referred for treatment at the Graduate Periodontology and Oral Implantology Clinic, TUKSD. The diagnosis of aggressive periodontitis was validated by presence of characteristic radiographic bone loss at permanent incisors and molars. Exclusion criteria were deficient radiographs, and a medical history of systemic diseases that compromise the immune response. Twenty-two aggressive periodontitis cases were identified among 300 charts surveyed. All patients were 12-26 years old. The patient sample was comprised mainly of African American race-ethnicity, with no predominance of a sex group. Initial treatment with scaling and root planing, was done in 64% of cases with 36% dropout before treatment. Microbial plaque testing was done in 46% of cases, and 59% received systemic antibiotics. A combination antibiotic therapy regimen was often used in combination with nonsurgical periodontal therapy. Most patients did not present for treatment beyond the non-surgical phase, and some even before the treatment started. Because periodontal non-surgical treatment of aggressive periodontitis cases in the pre-doctoral clinic takes relatively long time, it is recommended that the treatment of these cases be expedited by referring the patients to the graduate clinic for all periodontal treatment including the initial phase.
Temple University--Theses
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Mahgoub, Ahmed Elsheikh Omer. "The comparison of two doses of intranasal midazolam sedation in a paediatric dental emergency clinic." Thesis, University of Western Cape, 2011. http://hdl.handle.net/11394/3534.
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Magister Scientiae Dentium - MSc(Dent)The aim of the study was to compare two doses of intranasal midazolam (INM) 0.3 mg/kg and 0.5 mg/kg in terms of effectiveness and recovery time. Design:-This study was a Randomized Controlled Trial (RCT) and Triple blinded study. Sample and methods A sample of one hundred and eighteen children aged from 4-6 years old were randomly assigned for Intranasal sedation (INS) to either the 0.3 mg/kg group or the 0.5 mg/kg group. Children were taken in fasting and non-fasting conditions. The children were monitored using a pulse-oximeter, the sedation was assessed using Wilson sedation scale and the anxiety and behaviour scales were rated by Venham’s scale throughout the treatment. The facial image Scale (FIS) was also used to assess anxiety and mood of children before and after treatment. Results The mean BMI of children was found to be from 14-16. Intranasal sedation with both 0.3 mg/kg and 0.5 mg/kg midazolam was completed in 100% of the children. The pulse rates were within normal limit but statistically lower in the 0.5 mg/kg group. Oxygen saturation was above 98% in all except for one child who desaturated to 90%. Thirty five percent found this route acceptable in this study; Nine percent had burning sensation from midazolam. The state anxiety between the two groups of 0.3 mg/kg and 0.5 mg/kg were insignificant using Venham’s scale. However, behaviour scores showed statistical significant results of p value (0.03) and (0.04) in the behaviour during LA and behaviour during extractions respectively. The facial images scale (FIS) ratings chosen by the children before and after sedation was insignificant to the anxiety and behaviour ratings. The FIS revealed that 66% chose a happy face at the end of treatment. Fifty percent of the children in the study chose the same image before and after sedation. There were no adverse events encountered during the procedure. Conclusion INS with midazolam using the 0.3 mg/kg or 0.5 mg/kg doses resulted in safe and effective sedation. The 0.5 mg/kg proved to be more effective than the 0.3 mg/kg in providing better behaviour and decreasing anxiety when compared with the 0.3 mg/kg dose. The 0.5 mg/kg dose was found to be safe and the recovery time was slightly more than the 0.3 mg/kg but the difference was not clinically significant.
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Kim, MyungJoo. "Consumers' choice of dentist: how and why people choose dental school faculty as their oral care provider." Thesis, University of Iowa, 2011. https://ir.uiowa.edu/etd/1000.
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This study is aimed to better understand how and why people choose dental school faculty as their oral healthcare provider. Increasing financial constrains in the U.S. dental schools has led dental schools to find an alternative funding sources and revenues from dental school faculty practice can be one of them. To effectively promote faculty practice, it is necessary to understand how and why people choose dental school faculty as their oral care provider. In addition, it is important to differentiate characteristics of comprehensive care patients and limited care patients since dental school faculty practices have a higher proportion of specialists. A survey of 1150 dental school faculty practice patients who recently chose their dentist was conducted and 221 responded. Information sources highly used and rated included other dentist, friends, family, clinic website, the Internet, and the insurance directory. Dentist related attributes that were perceived important included quality of care, professional competence of dentist, and explanation of treatment/you participate in the treatment decision. Dental practice related attributes that were perceived important included ability to get appointments at convenient times, reasonable waiting time to get appointments, and attitude/helpfulness of staff. Among the respondents, 121 pursued a comprehensive care and 93 pursued a limited care. The two groups differed in terms of demographics, other characteristics, and dentist selection. The comprehensive care patients were younger, highly educated, related to healthcare related profession, and to have private dental insurance (p<0.001). The comprehensive care patients were more likely to use and highly rate information sources such as clinic website, the Internet, and the insurance directory (p<0.001). They put more value on attributes such as the dentist is in my insurance network and convenient physical location (p<0.001). This study has shown that traditionally popular (family, friends) and newly emerging information sources (the Internet, clinic website, and insurance directory) were used and perceived important by dental school faculty practice patients. A dental school or dentist can use this study's findings to promote their practice to select appropriate communication channels and focus on attributes that dental consumers value the most. It is also important to apply different strategies to different consumer groups.
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Schreiber, Alex C. "Success rates of temporary anchorage devices placed in an orthodontic clinic." Thesis, Birmingham, Ala. : University of Alabama at Birmingham, 2008. https://www.mhsl.uab.edu/dt/2008m/schreiber.pdf.
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Gillespie, Gordon Lee. "The Impact of Dental Health on Physical Health and Nutrition of Homeless Clients at a Nurse-Run Clinic." University of Cincinnati / OhioLINK, 2005. http://rave.ohiolink.edu/etdc/view?acc_num=ucin1116265536.
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Nagtegaal, Hendrik. "Fast track assessment of the conscious sedation patient at the pre treatment consultation in a dental day clinic." Thesis, University of Westen Cape, 2005. http://etd.uwc.ac.za/index.php?module=etd&action=viewtitle&id=init_3700_1180440464.
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This thesis covered the fast track assessment of the referred dental patient for conscious sedation in a day clinic. The assessment took in consideration patient information, medical history, anatomical observations, treatment required, phobic aspects and patient expectations.
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Bhoopathi, Vinodh. "Determining the Level of Patient Satisfaction in a Dental Hygiene Setting." Digital Commons @ East Tennessee State University, 2005. https://dc.etsu.edu/etd/1035.
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Not many studies have been conducted in the past to determine patients' level of satisfaction in academic dental hygiene settings. This patient satisfaction study analyzed the level of patient satisfaction with the dental hygiene clinic at East Tennessee State University, Johnson City, TN. The purpose of the study was to determine if there was a statistically significant influence of demographic characteristics of the patients and the affective behavior of the care providers on level of patient satisfaction. It was concluded that except for age, other demographic variables did not have any statistically significant influence on patient satisfaction. Also, care provider's affective behavior significantly influenced patient satisfaction. Overall, the dental hygiene patients were satisfied with the clinic. As patients' needs are prioritized in this customer-driven industry, such positive patient satisfaction data can be used for the welfare of the patients, the care providers, and the health care organization.
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Valtersson, Jonna, and Kaveh Bordbar. "Evaluation of endosseous implant treatment and patient related outcome measures at the undergraduate clinic at Malmö University." Thesis, Malmö högskola, Odontologiska fakulteten (OD), 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:mau:diva-19648.
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SyfteSyftet med studien var att utvärdera det kliniska resultatet av implantatbehandlingar utförda på studentkliniken på Malmö Högskola, samt att utvärdera de patientrapporterade resultaten efter behandlingarna.Material och metodMellan 2008-2012 fick 144 patienter totalt 328 implantat, alla patienter som utvärderats enligt det Nationella kvalitetsregistret för dentala implantat (NQRDI) inkluderades i sammanställningen av data. Ytterligare, kompletterande data om patienterna och implantaten som installerats samlades in via journaler, även information om patientens hälsa och dentala historik samlades in.Totalt skickades 223 OHIP-14S enkäter ut till patienter som fått implantatbehandling på studentkliniken och haft konstruktionen i bruk i minst ett år. Data från utvärderingarna, journaler samt enkätsvar extraherades och sammanställdes i Excel-dokument.ResultatTotalt hade 71 av de 144 patienter genomgått sin 3-års utvärdering, sammanställningen visade på hög success (96,8%) och survival (100%) hos de 156 installerade implantaten.121 (54%) av de 223 enkäterna som skickades ut besvarades. Utfallet visar att majoriteten av patienterna inte har några problem med sina tänder, mun eller proteser.KonklusionUtvärderingen av implantatbehandlingar gjorda på studentkliniken på Malmö Högskola visar på acceptabla resultat som är jämförbara med liknande studier inom området. Överlevnaden för suprakonstruktionerna är jämförbart med studier som utvärderat efter 5 år. Majoriteten av patienterna som behandlats med dentala implantat på studentkliniken har även rapporterat att de är nöjda med sin implantatbehandling och att de har en god självskattad munhälsa.AimThe study aims to evaluate the success and survival rates of the implants installed at the undergraduate clinic at Malmö University, and to assess the patient reported outcomes of the treatments performed.Material and MethodBetween 2008-2012, 144 patients at the undergraduate clinic received a total of 328 implants, and all patients that were evaluated according to the National Quality Register for Dental Implants (NQRDI) after three years were included in the compilation of data. Additional and complementary data regarding patient and implant variables were also extracted from dental journals, as well as medical and dental history.A total of 223 OHIP-14S questionnaires were sent to an extended group of patients that have received implant treatment at the undergraduate clinic and had their construction in use for at least one year. The data from the evaluations, dental journals and the responded questionnaires were extracted and compiled in Excel-documents.ResultsOut of the 144 patients, 71 had undergone their 3 year evaluation, the compilation revealed high success (96,8%) and survival (100%) rates among the 156 installed implants.Out of the 223 questionnaires, 121 (54%) responses were received. The compilation present that the majority of the patients have a good self-assessed oral health and does not have any problems with their teeth, mouth or dentures.ConclusionThe outcome of implant treatments performed at the undergraduate clinic at Malmö University shows acceptable results comparable to outcomes in similar studies. The survival of supraconstructions is comparable to studies with a follow-up of 5 years. Furthermore, the majority of patients who received implant treatment at the undergraduate clinic are satisfied with their implant treatment and experience a good self-assessed oral health.
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Dawson, Gabriel M. "Relationship Between Factors Associated with Toxic Stress and Child Behavior in the Dental Office." The Ohio State University, 2016. http://rave.ohiolink.edu/etdc/view?acc_num=osu1469537364.
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Gakonyo, Joseph Mutahi. "Double inferior alveolar nerve canals and mental foramina in the mandible : a computed tomography study at a private dental clinic in Kenya." Diss., University of Pretoria, 2017. http://hdl.handle.net/2263/65870.
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Aberrant inferior alveolar nerve canals (IANC) and mental foramina (MF) have been well documented and can have significant implications if injured during invasive procedures of the human mandible. Geographical and ethnic differences have been observed in the occurrence of these variations. The primary objective of this study was to determine the pattern of occurrence of double IANC and MF among a sample of patients attending a dental clinic in Kenya through cone beam computed tomography (CBCT) image analysis. The occurrence, location, configuration and morphometric measurements of double inferior alveolar canals and mental foramina were recorded in a data extraction form (Appendix 1). Data was captured in a Microsoft Excel 2010 data sheet. With the use of Bayesian statistics, exploratory and inferential data analysis was done in R (R Development Core Team, Vienna, Austria) software version 3.1.2. The results were presented as posterior distributions of means and mean differences including standard deviations (SD), Credible Intervals (CrI) and effect sizes (ES). In all outputs, the 95% most credible values (CrI) were shown as a High-Density Interval (HDI) in the respective histograms. Gender and side differences were rated. A total of 800 images were included in the present study of 347(43.38%) male and 453(56.62%) female patients. The mean age was 39.18 years+12 SD while median age was 39 years (range: 19 to 67 years). Double IANC were observed in 26 (3.25%) of the 800 images (29 of 1600 sides, 1.81%). The most frequently encountered type of double IANC was type 1 (23 / 29, 79.31%), followed by type 3 (4 /29, 13.79%) and then type 2 (2 / 29, 6.9%). The double IANC were more in the angle region than at the body area of the mandible. The mean diameter and length of the double IANC were 1.57+0.41mm (95% CrI: 1.40, 1.73) and 13.10 +3.45mm (95% CrI:11.60, 14.5) respectively. In total, 21 double MF were found in 19(2.4%) patients, with 11 being posterior, seven anterior and three superior to the main mental foramen (MF). The mean diameter of double MF was 1.27 [95% CrI: 1.05, 1.47] mm with a standard deviation of +0.41mm. The mean distance between double MF and the main MF was 4.69mm [95% CrI: 3.47, 5.59] with a standard deviation of 2.26mm. Based on the findings reported in this study, the rate of occurrence of double IANC and double MF was typically low in the study population. The diameter of the main MF was always smaller than that of the side without the double MF. This was not the case with the IANC. There was also no gender predilection elicited in any of these occurrences. CBCT imaging is recommended as it has better resolution to enable detailed analysis of structures that are less than a millimeter in diameter. Ensuring a safe distance of 9 mm from the walls of the main MF would greatly reduce the risk of injury to the neurovascular contents of the double MF in case CBCT imaging is not available.Dissertation (MSc Dentistry)--University of Pretoria, 2017.
Community Dentistry
MSc Dentistry
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Southard, Babette L. Mrs. "Screening the Safety Net." Digital Commons @ East Tennessee State University, 2013. https://dc.etsu.edu/etd/1186.
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Safety net clinics across the country struggle with a lack of resources to tackle the needs presented. Screening programs set up for children and elderly have proven to be effective in triaging need, prioritizing care, and maximizing resources. These programs do not currently exist for working uninsured adults. Research was initiated to answer the question: Does the screening process improve patient care for the community clinic? During a 6-week pilot study a licensed dental hygienist performed 30 screenings in the community clinic setting. Findings were recorded and coded according to patient’s level of need identified. Pre- and posttest data for patient care factors were attained. Statistical tests showed a significant effect on patient care factors. While the evidence existed to support the implementation of screening, more research would quantify the specific impact on this population.
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Mathiba, Olorato P. "An Oral Health Survey among HIV-infected children younger than twelve years of age presenting at the Paediatric Infectious Diseases Clinic at Tygerberg Hospital." The University of the Western Cape, 2017. http://hdl.handle.net/11394/5531.
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Magister Scientiae Dentium - MSc(Dent)HIV/AIDS remains a global health problem. Orofacial manifestations of HIV/AIDS have been found to be among the first signs of immune suppression and have been used in the clini-cal staging of the disease. Infants and children are prone to opportunistic infections because of the immature immune system. Orofacial manifestations of HIV can therefore be used to predict prog-nosis and progression of infection. The introduction of highly active anti-retroviral therapy (HAART) has since seen a decline in the development of opportunistic infections and HIV-related orofacial manifestations.
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Laimutytė, Dovilė. "Odontologijos klinikos "X" klientų lojalumo vertinimas." Master's thesis, Lithuanian Academic Libraries Network (LABT), 2014. http://vddb.library.lt/obj/LT-eLABa-0001:E.02~2014~D_20140618_232856-81023.
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Darbo tikslas: įvertinti odontologijos klinikos „X“ klientų lojalumą ir pateikti pasiūlymus pacientų lojalumo didinimui. Uždaviniai: 1. Atlikti vartotojų lojalumo teorinę analizę. 2. Atlikti odontologijos klinikos „X“ veiklos situacijos analizę. 3. Ištirti odontologijos klinikos „X“ pacientų lojalumą. 4. Identifikuoti klinikos problemines sritis, kurias patobulinus įmonė pasiektų didesnį vartotojų pasitenkinimą ir lojalumą. Tyrimo metodika. Anketinės apklausos. Tyrimo metu buvo apklausti klinikos pacientai ir personalas. Išvados: Nustatyta, kad įmonės pacientai yra patenkinti klinikos teikiamomis paslaugomis ir dažniausiai apie šią kliniką sužinojo iš kitų asmenų rekomendacijų. Tačiau nors ir klientai yra patenkinti įmonėje vyrauja didelė pacientų kaita. Lojalūs klientai nesudaro daugumos klinikos pacientų, tačiau tie, kurie jau yra lojalūs rodo stiprų lojalumą ir yra pastovūs įmonės klientai. Odontologijos klinikos „X“ silpniausios sritys lojalių vartotojų formavime yra: klinikos darbo laikas, didelės susidariusios eilės, ilgalaikiai santykiai ir aukšti įkainiai.Aim of the study: to evaluate the loyalty of the dental clinic “X“ clients’ and to provide recommendations for patients’ loyalty growth. Objectives: 1. To make a theoretical analysis of the customers’ loyalty. 2. To make an analysis of the dental clinic “X” current bussiness situation. 3. To explore the loyalty of patients’ of the dental clinic “X”. 4. To indentify the problematic areas of clinics’ business, which, if improved, would help to increase the loyalty and satisfaction of the clinic’s customers. Research methods. The questionnaire surveys. During the reasearch, the clinics’ patients and personnel were questioned. Conclusions. It was identified that patients are satisfied with the services provided by the clinic. Most of the patients learned about the clinic from other peoples‘ recommendations. Although clients are contented the high turnover of the customers existence. Loyal customers are not a big part of all clinic patients, but those who are already loyal are showing strong loyalty. Dental Clinic "X" the weakest areas of the formation of loyal customers is: clinic time, long queues and high rates.
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REIS, Sandra Cristina Guimarães Bahia. "Perfil, produtividade e eficiência em Clínica Integrada de ensino odontológico." Universidade Federal de Goiás, 2011. http://repositorio.bc.ufg.br/tede/handle/tde/1514.
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Previous issue date: 2011-04-26This study aimed to analyze the productivity and efficiency of the Comprehensive Dental Care (CDC) of Faculty of Dentistry of Universidade Federal de Goiás and discuss about the Brazilian Curriculum Guidelines in Dentistry ande the comprehensive dental care course. It was a retrospective study of all medical records of patients scheduled for the discipline of CDC from 2004 to 2009. It was found 1406 patients scheduled. However, 754 were excluded because they are not within the criteria for inclusion in the research. The sample ended with 652 records. It was used for data collection form. Three researchers participated in the standardized collection. The variables studied were sociodemographic characteristics of patients, treatment plan, start date, completion and duration of treatment, amount, type and complexity of dental procedures performed and treatment situation. Descriptive and inferential analysis, Spearman's correlation, one way Anova, Kaplan-Meier and Cox regression were performed. The CDC was criated in Brazil in decade 70 The mean age was 40.9 years (SD = 14.4), 67.8% women, 50.4% married / living with a partner, 40.3% self-employed workers mostly women and 20.8%, home. Of the patients treated 71.5% were residents in the state capital. The discipline was the most performed dentistry (32.6%) followed by periodontology (25.2%). Most patients are in treatment, and 253 patients (38.8%) completed their dental treatment. The complexity of clinical case was the factor that influences the duration of treatment, with the median correlation (r = 0.60, p <0.001). The estimated time for completion of all treatments was 23 months (95% CI = 19.6-26.3) and was significantly different (p <0.001) at different levels of complexity (low 13.0, intermediate 19.0, high 47.0). The results indicate that they are made in the integrated clinic procedures characteristic of general practice. Patients treated are mostly employees and freelancers. The complexity of clinical case influences the efficiency of the CDC.
Esse estudo teve como objetivo identificar o perfil dos pacientes, a produtividade e eficiência da Clínica Integrada da Faculdade de Odontologia da Universidade Federal de Goiás (FO/UFG), além de fazer uma reflexão sobre as Diretrizez Curriculares Nacionais dos cursos de Odontologia e a disciplina de Clínica Integrada. Fez-se um estudo bibliográfico e de campo retrospectivo em todos os prontuários dos pacientes agendados para a disciplina de Clinica Integrada (CI) nos anos de 2004 a 2009. Encontrou-se 1406 pacientes agendados. No entanto, 754 foram excluídos, por não estarem dentro dos critérios de inclusão da pesquisa. A amostra finalizou com 652 prontuários. Utilizou-se para a coleta dos dados um formulário. Tres pesquisadores padronizados participaram da coleta. As variáveis pesquisadas foram aspectos sociodemográficos dos pacientes, plano de tratamento, data de inicio, de conclusão e tempo de duração do tratamento, quantidade, tipos e complexidade dos procedimentos odontológicos realizados e situação do tratamento. Análises descritivas e inferenciais, correlação de Sperman s, one way Anova, Kaplan-Meier e Regressão de Cox foram realizadas. A disciplina de CI foi incorporada nos currículos brasileiros na década de 70 e se apresenta de maneira diversa em cada uma das faculdades. A idade média dos pacientes da CI da FO/UFG foi de 40,9 anos (dp=14,4), 67,8% mulheres, 50,4% casados/com companheiro, 40,3% trabalhadores em sua maioria autônomos e 20,8% das mulheres, do lar. Do total dos pacientes atendidos 71,5% eram residentes na capital do estado. A disciplina mais realizada foi a dentística (32,6%) seguida da periodontia (25,2%). A maioria dos pacientes está em tratamento, sendo que 253 pacientes (38,8%) concluíram o tratamento odontológico. A complexidade do caso clínico foi o fator influenciador no tempo de duração do tratamento, com a correlação mediana (r=0.60; p<0.001). O tempo estimado para a conclusão de todos os tratamentos foi de 23 meses (95%CI=19.6-26.3) e foi significativamente diferente (p<0.001) nos diversos níveis de complexidade (baixo 13.0, intermediário 19.0, alto 47.0). Os resultados indicam que são realizados na Clínica Integrada os procedimentos característicos da prática generalista, os pacientes atendidos são em sua maioria empregados e autônomos. A complexidade do caso clínico influencia na eficiência da Clínica Integrada.
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Andersson, Linda, and Lina Paulsson. "Klinikchefens uppfattning om tandhygienistens kompetens." Thesis, Högskolan Kristianstad, Sektionen för Hälsa och Samhälle, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:hkr:diva-7508.
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The aim of the study was to examine the competence of dental hygienists among Clinic Director´s within the Public Dental Service and Private dentists in the county of Skåne . The study was quantitative and consisted of an electronic questionnaire sent out to all Clinic Directors in the county of Skåne. A total of five hundred and thirty eight questionnaires were sent out. The inclusion criteria were the Clinic directors who employed dental hygienists who had obtained their professional degree during the last four years. Twenty nine Clinic directors responded to the study. The results showed that in general clinic directors are pleased and feel that dental hygienists are proficient in periodontology and dental caries diagnostics. There were two clinic directors who felt that dental hygienists should have more knowledge in the fields of endodontics and pedodontics. The Clinic directors were asked if they wanted to add a certain skill or specialty to the competence of dental hygienists. Two of the clinic directors said that they would like to see dental hygienists be able to measure blood and sugar levels if needed. In conclusion, this study shows that most of the clinic directors thought that the dental hygienists had good knowledge and skills within their operating range. The result of this study must be interpreted with caution because of the low response rate.Syftet med studien var att undersöka vad klinikchefer inom Folktandvården i Region Skåne och Privattandläkarna i Skåne län ansåg om tandhygienistens kompetens. Studien var kvantitativ och bestod av en elektronisk enkät som skickades ut till samtliga klinikchefer inom Folktandvården och Privattandläkarna i Skåne län. Det skickades ut totalt 538 enkäter. Inklusionskriterierna var de klinikchefer som anställt en tandhygienist som tagit sin yrkesexamen under de senaste fyra åren. Tjugonio klinikchefer besvarade enkäten. Resultatet av studien visade att klinikcheferna ansåg tandhygienisten kunnig inom parodontologi och kariesdiagnostik. Det var två klinikchefer som önskade att tandhygienisten skulle ha ökad kompetens inom endodonti och pedodonti. Klinikcheferna fick svara på en fråga i enkäten om de önskade lägga till något i tandhygienistens kompetensområde och där svarade två klinikchefer att blodsocker- och blodtrycksmätning skulle ingå i tandhygienistens kompetensområde. Slutsatsen av studien visar att merparten av klinikcheferna ansåg att tandhygienisterna hade bra kompetens inom sitt arbetsområde. På grund av låg svarsfrekvens måste reultatet tolkas med stor försiktighet.
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Wall, Opazo Cristián, and Cruz Enrique Steffens. "Clinica Dental Calma." Tesis, Universidad de Chile, 2016. http://repositorio.uchile.cl/handle/2250/143102.
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TESIS PARA OPTAR AL GRADO DE MAGÍSTER EN ADMINISTRACIÓNCristian Alfredo Wall Opazo [Parte I], Enrique Steffens Cruz [Parte II]
El gasto actual en Chile destinado a la salud bucal ha crecido en forma importante en los últimos años pero aún en comparación a los países OECD es considerablemente bajo, por lo que existe un enorme potencial en la industria odontológica si Chile se acerca a los niveles que tienen actualmente los países OECD, a modo de ejemplo hoy el promedio de visitas al odontólogo en Chile es de 0,69 veces al año versus el promedio de los países OECD que es de 1,38 veces al año, lo que significaría pasar en términos de visitas a prácticamente el doble.
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Zinke, Alexander, Christian Hannig, and Hendrik Berth. "Psychological distress and anxiety compared amongst dental patients- results of a cross-sectional study in 1549 adults." BioMed Central, 2019. https://tud.qucosa.de/id/qucosa%3A33824.
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Background
This study aimed to identify anxiety in dental patients visiting a dental clinic using the Dental Anxiety Scale, their level of psychological distress using the Brief Symptom Inventory-18 and therefore identifying a correlation between these groups as well as their gender and age.
Methods
An adult sample of N = 1549 patients (865 females, 779 males) was examined over the course of three years using the Brief Symptom Inventory-18 to evaluate psychological distress and the Dental Anxiety Scale to determine anxiety before dental treatment. Evaluations were conducted according to age and gender.
Results
There was no correlation between different age groups of the sample the Dental Anxiety Scale. Anxiety, depression and GSI were more frequent in patients below the age of 46 than above. Women were more susceptible to signs of Anxiety and Somatization and scored higher on the Dental Anxiety Scale and the Global Severity Index than male patients. There was a significant positive correlation between scores of the BSI-18 categories: Somatization, Anxiety and Depression and the DAS for dental patients.
Conclusions
This study showed that a relationship between dental anxiety and psychological distress exists. It would be an improvement to use a short questionnaire like the Dental Anxiety Scale to evaluate a patient before his first treatment so that more appropriate treatments can be pursued.
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Oliveira, Beatriz Carolina Teixeira. "Impacto da experiência do cliente e da qualidade do serviço na satisfação do cliente em saúde dentária." Master's thesis, Instituto Superior de Economia e Gestão, 2017. http://hdl.handle.net/10400.5/14672.
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Mestrado em Gestão e Estratégia IndustrialO interesse pela experiência do cliente tem crescido tanto no meio académico como no meio empresarial, na medida em que, dada a geral customização dos serviços, a experiência é considerada como um fator diferenciador. Assim, este estudo aborda a experiência do cliente e a qualidade do serviço como antecedentes da satisfação do mesmo. O presente estudo pretende avaliar o impacto da experiência do cliente e da qualidade do serviço, na satisfação do cliente e a relação desta com a lealdade e word-of-mouth. A recolha de dados foi feita através de um questionário face-a-face a clientes de uma clínica dentária. Para testar o modelo conceptual foram utilizadas 109 respostas. De acordo com os resultados obtidos, verificou-se que a qualidade do serviço e a experiência do cliente têm um impacto positivo e significativo na satisfação, sendo que, esta é mais afetada pela experiência do cliente. Os resultados obtidos permitiram ainda constatar que, a satisfação do cliente tem um impacto positivo na lealdade e esta por sua vez afeta os comportamentos de word-of-mouth.
Interest in customer experience has grown both in the academic environment and business world, given the general customization of services, customer experience is seen as a differentiating factor. Thus, this study approaches the customer experience and service quality as antecedents of customer satisfaction. This study intends to evaluate the impact of the customer experience and service quality on customer satisfaction and its relationships with loyalty and word-of-mouth. The data collection was done through a face-to-face questionnaire to clients of a dental clinic. To test the conceptual model, 109 responses were used. According to the results obtained, it was verified that the service quality and customer experience have a positive and significant impact on customer satisfaction. but customer satisfaction is more affected by customer experience. The results also allowed us to observe that customer satisfaction has a positive impact on loyalty and the last one affects word-of-mouth behaviors.
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Hsu, Chung-Yi, and 徐仲逸. "The management model discussion for dental clinicin Taiwan - by G Dental Clinic as example." Thesis, 2016. http://ndltd.ncl.edu.tw/handle/4d9ppv.
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碩士元智大學
管理碩士在職專班
104
As the development of overall economy , the development of Taiwan dental medical has paid more attention on oral function and overall appearance than earlier pattern of medical quack solve patients' pain this kind of treatment . The dental clinic's business model as the popularity of labor insurance, agricultural insurance and public insurance , the quantity of clinics become more and more until 1995's implement of National Health Insurance . The phenomenon results in the government is not taking in enough money to cover the service it provides , the system of dentist total payment has implemented in 1998. The reimbursement of the payment from National Health Insurance makes the revenue of clinics become lower , but as the patients' pay more attention on dental medical , the new material , new skills and new equipment make clinics' business expense higher increasingly , and that impacts the dentist's profit , making traditional dental clinic's operation full of variability and difficulties. The purpose of the study is by five forces analysis , PESTLE , and SWOT to analyze and explore individual dentist clinics. Combining practice clinics and chain clinics' business pros and cons , and by the analysis of G clinic case expecting to obtain the business model to make all patients have the use of dental treatment in high quality . The dentist in clinics' business operation can also make better profit and better living quality to make win-win situation for dentists and patients .
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Huang, Chien-Wen, and 黃建文. "Consumer Satisfaction Analysis of Dental Clinic Chains--A Case Study of Tung Chun United Dental Clinics." Thesis, 2016. http://ndltd.ncl.edu.tw/handle/00005925301043926624.
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碩士國立臺灣大學
國際企業管理組
104
Of late, consumers are placing increasing emphasis on healthcare quality, focusing not only on the professional quality of practitioners, but also on clinical environments, assistant attitudes, waiting time, and price. Compared to other fields in the medical industry, dentistry is a specific field that caters only to dental issues. Therefore, the operating scale and personnel numbers of most dental clinics are much smaller than the average hospital. However, in recent years, many dental clinics are expanding in an effort to achieve scales of economy and brand recognition; some dental clinics are even developing into franchises. Under these circumstances, the consistency of clinical environments, dentist quality, and service quality at each clinic within the franchise is of high importance, and consumer satisfaction can be considered an indicator of said consistency. This study analyzes three years of consumer satisfaction survey results taken from Tung Chun United Dental Clinics. Analysis results showed that the proportion of female patients was higher than male patients, and that the proportion of returning patients was higher than new patients; practitioner technique, service quality, and location were three of the main reasons given for visiting the clinics; patients were satisfied with practitioner quality at the Tung Chun United Dental Clinics, but were dissatisfied with waiting time and price; in terms of additional services, patients were only shown to be familiar with appointment cards and reminder texts. In accordance with the results shown above, Tung Chun United Dental Clinics implemented a number of improvements in hopes of enhancing service quality and patient satisfaction, including the purchase of relevant equipment, providing patients with differing treatment options with various prices, and increasing the broadcast frequency of educational videos.
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Liao, Wei-li, and 廖偉立. "Yield Management using in Reservation System of Dental Clinic–Case Study of One Dental Clinic in Taiwan." Thesis, 2005. http://ndltd.ncl.edu.tw/handle/44031722363977861531.
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碩士東吳大學
企業管理學系
93
Because medical resources are limited, the competition in the medical industry is violent day by day. Take dentist's clinic industry as an example, it can be regular that its service is produced, patient's demand change , the demand is produced and can be left unused while smaller than supplying, the demand has the situation that production can be insufficient again while exceeding supply, so use reservation system in order to arrange resource distribution. Come as judging criterions, carrying out the arrangement of making an appointment with personnel's experience traditionally, may not necessarily make operators, clinic of dentist, obtain heavy income by resource distribution optimization. It’s also unable to do customer segmentations, in order to offer different service. The purpose of this thesis is to use Data Mining methods to do customer segmentations, and find out Markov Chain transfer matrix. It combines Yield Management and Markov Chain to construct reservation models. The results of this study indicate that use K-mean method with sequence of the unit time revenue, which can lead extremely good performance in both respects of revenue and efficiency. Use to offer operator's reference, while the customer hives off to carry out, and plan the arrangement, carry on patients of the clinic to a dentist.
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Yang, Hsien-I., and 楊先宜. "The Customer Satisfication of Dental Clinic-A Case Study of Clinic G." Thesis, 2009. http://ndltd.ncl.edu.tw/handle/79231724846116530268.
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碩士萬能科技大學
經營管理研究所
97
Accompanied with industrialization and computerization of the society, people’s lifestyle and the value of concepts changed a lot likewise. In recent years, the service business has grown up prominently in a very short time, it becomes one of the major trend of the development in all countries over the world, too. In spite there are more and more scholars who started to discuss about the service business, most of them are still focused in the service quality of trading procedure. There were few research in the business of extreme communication between service provider and customers (such as medical business). The dental clinics now are stepping into a completely competitive age. To upgrade the service quality is an imperative strategy. So, a dental clinic must know the real needs of the patients and provides them all the best medical service, then it can acquire the the patients’ satisfaction. Consequently, this research discusses about the medical profession, medical equipment quality and medical service quality of the patients’ satisfaction extent and the structural theory of reappointment will, to submit hypothesis research and proceed the analysis test with statistics. The research investigation gave away 220 cases and returned 215 cases, the effective return rate is 98%. The result reveals that all the medical profession, medical equipment quality and medical service quality have a great influence to the patient’s will of reappointment.
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Lin, Li-Hsiang, and 林莉翔. "To Determine the Key Factors for Selecting Primary Care Clinic, Dental Clinic and Medical Treatment Clinic." Thesis, 2013. http://ndltd.ncl.edu.tw/handle/58861104439579324777.
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碩士國立中興大學
行銷學系所
101
Because of rising general incomes in recent years, Taiwan’s health expenditure also increases. The public asks for evident effects of the treatment, comfortable medical environment, fine service quality, friendly service attitudes, etc. accordingly On the other hand, Taiwanese Government enforces “global budget system” for National Health Insurance Act, which draws up the maximum expenditure of next year’s National Health Insurance and arouses more intense competition among medical institutes. Therefore, the operators of these medical institutes manage to fulfill their patients’ demands; in this way, their patients will stick to their medical institutes. In light of this phenomenon, this study discusses and compares the difference of key factors when the public chooses clinics. This study investigates primary care clinics and dental clinics, both of which the public visits the most frequently and the number overpasses that of all the primary medical institutes by over 50%. In addition, the public in Taiwan gradually accepts cosmetic surgery in recent years, and the government also regards medical cosmetology as one of the important items in promoting health industry internationalization; seeing the potential of medical cosmetology, we take cosmetic medical treatment clinics into this study’s investigation subjects too. We collected 31 factors among abroad and domestic literary review about the public’s choice of medical institutes and satisfaction degree of the medical treatment. We classified these 31 factors into three groups: before, during, and after the medical treatment. We further combined related factors into 25 factors, and extracted 17 key factors when the public chooses primary care clinics, dental clinics, and cosmetic medical treatment clinics by means of grey relational analysis. There are four factors classified into before medical treatment group: dental clinics: the professional background of the dentists, previous experiences in the dental clinic; cosmetic medical treatment clinics: the professional background of the doctors, the evaluation of the cosmetic medical treatment clinic. There are ten factors classified into during medical treatment group: primary care clinics: the doctors’ techniques, doctors’ explanation before treatment, nurses’ service attitudes, doctors’ service attitudes; dental clinics: the doctors’ techniques, nurses’ service attitudes, doctors’ service attitudes; cosmetic medical treatment clinics: the doctors’ techniques, doctors’ explanation before treatment, concealment of the treatment spaces. There are three factors classified into after medical treatment group: primary care clinics: the effects of the treatment; dental clinics: the effects of the treatment; cosmetic medical treatment: the effects of the treatment. At the end, we compared the difference between the three kinds of clinics, and offered our advices about how the operators of these three kinds of clinics can manage their clinics based on each key factor. Key Words: choices of medical institutes, primary care clinics, dentists, cosmetic medical treatment clinics, grey relational analysis.
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McCleave, Sharon E. "The provision of dental care for homeless youth : exploring an educational model of service learning for dental students /." 2006. http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&res_dat=xri:pqdiss&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&rft_dat=xri:pqdiss:MR29588.
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Thesis (M.Ed.)--York University, 2006. Graduate Programme in Education.Typescript. Includes bibliographical references (leaves 85-95). Also available on the Internet. MODE OF ACCESS via web browser by entering the following URL: http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&res_dat=xri:pqdiss&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&rft_dat=xri:pqdiss:MR29588
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Chen, Chii-Shan, and 陳啟山. "Assets valuation--dental clinic as a discussed case." Thesis, 2005. http://ndltd.ncl.edu.tw/handle/17733478680986374699.
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碩士國立臺灣大學
會計學研究所
93
英文摘要 Because of the influence of the total budget method in National Health Insurance Bureau. Dentist seems has the medallion in operation with self-owned dental clinic. That caused the vigorous competition between clinics and triggers the Merger and Acquisition, stock option for the smart employee…etc, almost all like those of business hence thirsty of the Dental clinic Valuation. This thesis presents the valuation process : background of the business, go through the bibliography, available approaches and why the Free Cash Flow method and Excess Earnings Cash Flow method are the better methods selected. Besides the detailed explanation, there are still some discussions about limitations、defects and contributions in this article by actually sold The K.D dental clinic as an example. The intangible reputation in dental clinic valuation is the most important factor and it is also difficult to calculate by objective data. The comparison between customary method (estimate the dental clinic value by the number of dental chairs) and the methods offered here is proved that the latter at least can figure out intangible value according to real financial data and get higher valuation. Hope this paper can play as a role as a basic reference of dental clinic valuation .
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Ching, Huang Yen, and 黃燕清. "Indoor Air Quality（IAQ）Evaluation of Dental Clinic." Thesis, 2001. http://ndltd.ncl.edu.tw/handle/02403847031076281769.
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碩士高雄醫學大學
公共衛生學研究所
89
The objectives of this study is to measure the air concentration of volatile organic compounds（VOCS） during dental service and evaluate the influences of indoor air quality (IAQ) human health. The widespread uses of VOC’s in prosthodontic dentistry were selected as our study subjects. The IAQ was measured by automatic sampling method (ASM).The measured items consist of CO、CO2、PM10、temperature (T)、wind speed (V) and indoor RH. Meanwhile, the multi-point sampling with indoor average points of HCHO、CO2 and TVOC. And the sampling process was continuously monitored in 7 days, 24 hours per day. Besides, the in-site air change rate（ACH） was measured. In workday (8:00-18:00) the results of HCHO reached around 0.54 (0.20) ppm , higher than 0.1ppm standards.CO2 was 1265.10（183）、1299.08（344.24）ppm higher than 1000ppm standard. TVOC was 5.44ppm (2.10), higher than 3ppm standards. Besides, And （ACH）was 1.48 times per hour. To base on the result of two evaluate method, we selected the time period of indoor air quality was less than the normal level（15：30∼17：30；Monday）, use TO-15 to measure the qualitative and quantitative analysis of volatility organic matter. All the data received indicated that the concentration of MMA（about 2.8ppm） is the highest in all analyzed volatility organic matter. According to the Hazard Index, the HI=16.4＞1, exhibit that the indoor worker may have the chronic occupational risks of no carcinogenic. According to investigation the dentist and workers obviously were exposed in substandard workroom. TVOC、HCHO and CO2 individual higher than standards 1.2times、1.8time and 0.45 time , therefore it is recommended to install local vacuum devices. At least the（ACH）should add 6 times per hour to improve local ventilation conform to standard.
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Snow, Ralph G. "Control of dental amalgam in wastewater at the Naval Dental Clinic, Norfolk, Virginia." Thesis, 1993. http://hdl.handle.net/10945/24138.
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Bahammam, Hammam Ahmed S. "Transforming inter-professional dental care: evaluation of a team-based pediatric dental clinic." Thesis, 2020. https://hdl.handle.net/2144/41346.
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INTRODUCTION: Despite improvements in prevention, treatment modalities, and access of dental care, dental caries is considered one of the most common diseases among children worldwide. Significant disparities in the prevalence of dental caries and other oral health problems continues to exist by race ethnic groups and by socio-economic status. Another factor that influences the prevalence is the physical and mental status of children; this is attributed to the limitation of awareness, dexterity, and access to care among children with special health care needs. Overall improving the access to care, incorporating team-based practice and interprofessional collaboration are vital to improve and maintain oral and systemic health among children.
OBJECTIVE: The objective of this study is to assess the team-based practice in the Pediatric Oral Healthcare Center (POHC) at Boston University School of Dental Medicine.
MATERIALS AND METHODS: Different parameters were evaluated including dental procedures and patients’ outcomes; screening by non-dental specialists; feasibility and sustainability of team-clinics; retreatment of dental procedures within two years of follow-up; health care providers’ and administrative perception towards interprofessional collaboration.
RESULTS: Children with special healthcare needs represented 13% of the total patients, with the majority under 6 and over 12 years old between 2017-2019. Sixty-five patients were evaluated by a Speech and Language Pathologist (SLP) and 42 were referred for further evaluation. The RDN evaluated 172 children with 50 children having abnormal BMI, and the majority were overweight or obese. Multidisciplinary treatment approach involving SLP and RDN in a pediatric dental clinic can provide an overall net revenue as high as $25,681.20 monthly. During follow-up, only 9% of the cases required retreatment; age was a significant factor with older children being less likely to require retreatment. High levels of satisfaction towards interprofessional collaboration was reported among pediatric dentists, pediatricians, SLPs, RDN and administrative staff.
CONCLUSION: Team-based pediatric dental clinic can be feasible and financially beneficial. Thus, a pediatric wellness care center that integrates general and dental care services through an interprofessional collaboration can play a vital role in significantly improving children’s oral and systemic health.2022-07-29T00:00:00Z
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Hung, Ching-Lin, and 洪清麟. "Customer management and relationship marketing management for a dental clinic--A case study with dental clinics in Taichung city." Thesis, 2009. http://ndltd.ncl.edu.tw/handle/89539128000734810048.
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碩士逢甲大學
經營管理碩士在職專班
97
In recent years because of the impact of national health insurance system, the operation of dental clinics is in the Warring States period to enter. Taichung City is not only the dental clinics set up very many, the establishment of the amount of it is reaching new heights. But how to run a dental clinic? What the people want to compare the dental clinics? In this thesis, the use of survey methods, respectively, in the dental clinics in service quality, relationship marketing and customer behavioral intention to explore three aspects of the operation and management of dental clinics with a view to follow-up dental clinics in operation than to have a clear direction and methods, rather than into unnecessary vicious competition. Questionnaire results showed that: in Taichung, the dental clinic will affect the quality of service to the medical treatment and follow-up to the people''s wishes for medical treatment; dental clinic has a rich educational experience and skills that will affect the dentist for treatment and follow-up to the people''s wishes for medical treatment; clinics to facilitate will affect the people of medical treatment and follow-up to the wishes of medical treatment; dental clinics in the decoration to the medical treatment will affect the people''s wishes for medical treatment and follow-up; dental clinics have a valuable high-tech medical equipment to medical treatment will affect the people''s wishes for medical treatment and follow-up; relationship marketing has good dental clinics to the medical treatment will affect the people''s wishes for medical treatment and follow-up; items from different backgrounds relationship marketing on customers showed significant differences.
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Hsieh, Chia-fen, and 謝佳芬. "The Research on Dental Clinic Medical Quality for Patient Satisfaction and Patients Recognition – The Case of Dental Clinic in Tainan City." Thesis, 2013. http://ndltd.ncl.edu.tw/handle/65315358921972786728.
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碩士國立臺南大學
科技管理碩士班
101
The study integrated previous research findings about medical quality, patient satisfaction and patient recognition, and investigated patients'' actual perception of dentistry medical quality, patient satisfaction to the dentist medical and patient recognition for the clinic. A questionnaire survey was designed to collect samples from patients for dental clinics, and 186 effective questionnaires were collected finally. Descriptive statistics analysis, Pearson correlation analysis and regression analysis were used to do hypothesis testing and conclusions were developed as following: (1.) Dentistry clinic patients'' actual perception of medical quality and patient satisfaction between positive relation. (2.) The medical quality and patient recognition between positive relation. (3.) The patient satisfaction and patient recognition between positive relation. (4.) Patients'' doctors awareness level of technology and attitudes of the highest scores, on behalf of patients with the most attention is the doctors expertise and attitude. The research conclusions showed that the medical environment, dentists professional skills, waiting time, follow-up care and health education to provide information and guidance, grant price medicine, medication instructions and social responsibility, in practice put forward relevant proposals.
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Ramphul, Avisham. "Pattern of dental treatment at Chemin Grenier Dental Clinic, Mauritius, from 2000 to 2006." Thesis, 2010. http://hdl.handle.net/10539/7664.
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MDent, Faculty of Health Sciences, University of the Witwatersrand, 2009An analysis of the patterns of dental treatment delivered over a period of time provides administrators with data from which they can assess the quality of service delivery being delivered so that they can make improvements where necessary. This may be referred to as a situation analysis. Oral Health surveys on the other hand drive policy decisions. The oral health needs of a population are identified in the surveys thus allowing the formulation of an oral health care policy for the country. In Mauritius neither situation analyses nor oral health surveys have been conducted. The only study into this oral health status of the population in Mauritius has been a DMFT study carried out by the WHO - 1989) 1990 Objectives of this study Little data exists at a local/district level on the patterns of dental care provided over a long term basis at individual clinics. This study sought to compare patterns of dental treatments at a selected clinic over a six year period. The aims were to (1) To investigate the pattern of treatment delivered at a particular dental clinic (Chemin Grenier Dental Clinic) in Mauritius over a period of seven years from year 2000 to year 2006. (2) Determine whether the package of care offered has changed over the study period. (3) To provide recommendations on how to improve the delivery of oral health care at dental clinics in Mauritius. Materials and methods The research location was Chemin Grenier, a village in Mauritius, an island state in the middle of the Indian Ocean. It has a state funded dental clinic, where all treatment is free of charge. All the data for the purpose of this study has been obtained from this clinic. Since the introduction of free oral health care in Mauritius, extractions have been most common dental treatment offered in the public service. The treatment offered were divided into three categories, namely, Dental extractions Conservative procedures aiming at preserving dentition, that is restorative work Preventive work which included scaling and fissure sealant placements The data was collected from monthly summary sheets of treatment performed at the clinic. They were compiled and the results were showcased by graphs and tables. Results The results show that patient attendances have gradually increased placing additional pressure on a already overloaded system. The treatment delivered has changed over the period of the survey with a decrease in the relative percentages of extractions done and a concomitant increase in restorative procedures. Preventative treatment has remained relatively constant over the period analysed. Conclusion If significant changes are to be affected in the oral health status of the population in Mauritius prefer planning a necessary. The following strategy is recommended A - Carry out an assessment of the oral health status of the community. (Natural Oral Health Survey ) which will provide quantitative data and also of the perceptions of oral health in terms of it being a priority in their lives which will provide the quantitative data. P - Develop a National Oral Health Policy basal on this data. A - Ensure that the dental service are delivered in terms of this policy.
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劉俐旻. "The application and study of dental clinic iamge design." Thesis, 2005. http://ndltd.ncl.edu.tw/handle/83535184922460235800.
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Chia-Shih, Liao, and 廖嘉士. "THE APPLICATION OF DEA TO ASSESS DENTAL CLINIC EFFECICENCY." Thesis, 2003. http://ndltd.ncl.edu.tw/handle/12831034106071933873.
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碩士國立臺灣大學
財務金融學研究所
91
After implementation of National Health Insurance program since March 1st, 1985 in Taiwan, all the different levels of medical care units faced a fierce competition due to the reallocation of medical resource in such a limited base. So the dental care market cannot be excluded, either. However, the government hopes to conquer the rapid growing path of medical expenditure, so they adopted a new payment system called “global budget program” for dental insurance system in July 1st, 1998. The payment system is designed by diagnosis base for case payment within the same disease category and the same and fixed payment amount. So it could fail to run a dental clinic if the dental clinic is inefficiency. In this study, we survey a total 25 dental clinics in Taipei area, in 2002, which were separated into three categories; one is so called “solo practice”, the other “group practice”, and the third “chain store dental clinic”. The other grouping method is by scale of clinic, which sorted the clinics into small clinic, medium clinic and large clinic. We try to find out the key input and output index for all dental clinics by Delphi method. And then assess the 25 dental clinic’s efficiency by the DEA (Data Envelopment Analysis) method. The outcome shows that the group practice class has the highest efficiency score, solo practice second and the last chain store dental clinic but no obvious difference were found in statistics both the CCR and BCC model. If based on the scale categories, the small clinic is the most efficient, large clinic second and medium clinic last.
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Pei-TeinWu and 吳培填. "A Research of the Dental Patient’s Choice concerning Dental Implants: A Case Study of the dental clinic in Tainan." Thesis, 2014. http://ndltd.ncl.edu.tw/handle/3y27fj.
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碩士國立成功大學
高階管理碩士在職專班(EMBA)
102
Due to the development of economy and maturity of dental implant, edentulous patients gradually give up traditional bridges and dentures. They tend to choose implant restore, edentulous area and occlusal function. This way, revenue of implant has become the main source of self-pay in dental clinic. Therefore, this study tried to investigate and analyze whether patients choose implant or not. Based on the basic principle of econometrics, we conduct investigation by Eviews and statistical analysis. Most recipients said that they will undertake dental implant（80.0%） under edentulous. In addition, under hardware and precision equipment, items of operating scale; under word of mouth marketing, items of mass media, great reputation on Internet, introduction by relatives and experience; under dental implant quality, items of service morality, improve function and way to keep healthy all positively correlated to patients’ willingness.
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Tuan, Chi Hsiu, and 段奇秀. "A study on Business Innovation Models for the Small and Medium-sized Private Dental Clinic in Taiwan: The case of E dental clinic." Thesis, 2013. http://ndltd.ncl.edu.tw/handle/99k256.
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碩士東海大學
高階經營管理碩士在職專班
101
This study used the theory of innovation and core competence to probe into the general situation of the recent dental business in Taiwan. The study of E dental clinic would exam the success of innovative business models for the new dental industry. 1. After national health insurance was operating in Taiwan, the private dental clinic has also developed more medical services that patients need to pay at their own expense to the clinic. Due to the excess profit has been seemed from the dental industry, more dentists decided to leave the general hospital and work for the private clinic. 2. The new business innovation models for the small and medium-sized private dental clinic is as follow: a. Medical service : The dentist should stay humble with more patient, intimate and detail-oriented attitude facing the patient. The patient’s loyalty degree will be improved. b. Good reservation and follow up system : It’s good for extended relationship between the clinic and the patient. c. Environmental atmosphere : It’s important providing qualified environment to the patient, so the patient feels relaxing and not nervous while they are waiting. 3. The small and medium-sized private dental clinic has divided into four different types : Ownership, Strategic alliance, Family business, Corporate venture. 4. The study of E dental clinic has met the search result. It concludes the innovative business model is workable and presentable for the new dental industry.
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Yuan, Der-Min, and 袁德銘. "The Development of a Pediatric Dental Service Platform—a Case of M Pediatric Dental Clinic." Thesis, 2015. http://ndltd.ncl.edu.tw/handle/vdu5mf.
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碩士國立清華大學
高階經營管理碩士在職專班
103
While Taiwanese society entering into developed country, the average life expectancy increased. How to make people in this society have healthy teeth in their whole lives? People deserve to have proper oral health education and preventive oral health care since their childhood. Based on the principle of preventive oral health care, M pediatric dental clinic has been practicing pediatric dental care for more than a decade. A mature oral health care processes is developed in M pediatric dental clinic. This study explores the tentative models to expand clinical operations in the manner of chain stores for pediatric dental health care. By research process such as clinic field research, interview, participating meetings and studying other Taiwanese chain store of medical clinics, we analyze the key elements to establish the service platform for the dental chain stores. Besides, we further explore the value proposition, business model, and competitive analysis for this dental chain stores business. In final discussion, we investigate social responsibility of children's dental care, creating brand image by high medical care quality, cohesion of medical service team, and the alliance with preschool institutes for a successful chain of pediatric dental clinics. Hopefully, this study can construct a foundation for successful business development.
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Lee, Kun-Tsung, and 李坤宗. "Factors Influence the Quality and Service Satisfaction of Dental Care in Different Dental Clinic Models." Thesis, 2005. http://ndltd.ncl.edu.tw/handle/83880130603079864506.
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碩士高雄醫學大學
口腔衛生科學研究所碩士班
93
The implementation of National Health Insurance in March 1995 has lowered the limitations and barriers for people to seek for medical re- sources. Between local dental clinics and medical centers, the differences in dental services and charges are minimal. Therefore most people would prefer to choose medical centers for better and more dental care. The pur- pose of this study is to understand that the significant factors that influ- ence the medical quality and satisfaction of dental care in different dental clinical models. This study is also based on the same dental staffs of the medical center. The subjects of this study were recruited from three major groups: 177 patients from the dental department of a medical center in Kaohsiung City, 193 patients from its downtown subdivision and 63 patients from the dental department of the municipal hospital in Kaohsiung City. This study used questionnaires to collect its data and this questionnaire co- nsists of two parts: one was importance and satisfaction of patients for dental services, the other was the personal profile and their visiting dentists behavior. These data were analyzed by JMP 5.01 statistics soft- ware. The result of this study illustrated that the factors which affected the successful dental treatments were the abilities and techniques, the attitude of the dentists and cleaning and sterilization of dental units and instru- ments. The patient’s satisfaction was related to the attitude, abilities, techniques, academic background and specialist of dentists and the least satisfaction factor was taken interns’ treatments. This study also found that major factors which affected the behavior of patients in choosing their dental clinics were doctor’s professionalism, well-equipped medical instruments and convenience of transportation. In addition, the result showed that patients needed to be treated by the qualified and specialized dentists but they didn’t like to be referred among different specialized departments. Patients also preferred to be cared by a unique dentist with consultations by others specialists. The conclusion of this study was that the dental department of a me- dical center should be not only maintain its standard service level but also renew instruments, improve clinical environment and enforce assistants’ techniques and service attitude.
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Wang, Yin-Lai, and 王銀來. "Research on Decision Factors of Adopt Dental Implant—A Study on Dental Clinic in Kaohsiung." Thesis, 2010. http://ndltd.ncl.edu.tw/handle/89186279037844601185.
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碩士義守大學
管理學院碩士班
98
Because of the worse health insurance and total number payment practice, it leads the result that the self-paid medication to a few clinics ,especially the category of dental in self-paid part,teeth laser, beauty-teeth,cold light beauty, and artificial dental implant,these are the hot markets to those dental hospitals.So what kind of factors do those dental patients consider in their mind on dental implant? Are there any important elements that is crucial for those dental hospital to develop the self-paid dental implant? To explore a decision of choosing dental implant is necessary and important. The research aims at knowing the personality, the cognition of dental implant and the direction of adopting decisions within various customer groups. At the same time, to explore the focuses of different customers’ degree on decisive factors to help the manager know dental patients assess the new product process and to enrich the new products’ level of adoption. Analysis was undertaken with spss12.0, using methods by descriptive statistics, t-test, variability analysis, ANOVA test and logistic regression. The result of this study is summarized as follows ：the middle-agers focus more attention on dental implant skills and services than the elders. Furthermore, the middle-agers focus their attention on the famous brand of dental implant, the time of the operation process, the way it goes and the wound nursing after implant operation. The low-earners focus more attention on the time for the denture after the implant operation than the high-earners. The workers pay attention to CEREC-3D in the clinic. Senior high school and senior vocational high school educational background care about the wound nursing after implant operation. Four predictor factors comprise the doctors’ professional and ability, the skill of dental implant and service, the perception of dental implant and value, the market for dental implant and advantage. They are significant χ2 =21.581(p=.000<.05） within the dental implant and none dental implant regression model. The whole accuracy of prediction is 91.3%.According to the above , the regression model’s goodness of fit is ideal which is established by four predictors. There are remarkable correlations among skill of dental implant and service, dental implant perception and value, dental implant market and advantage and dental implant, non dental implant. These three predictors can forecast the result between dental implant and non dental implant.
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Lin, Chun-Chao, and 林純超. "A Study of the Business Model andStrategies for Regional Dental Clinic : The case of K clinic." Thesis, 2019. http://ndltd.ncl.edu.tw/handle/rn7m29.
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碩士國立交通大學
管理學院高階主管管理碩士學程
107
In the past, people often thought that the dentist industry had a very high profit. The department of dentistry is also the goal of many students, but the industry has encountered many challenges in recent years. With the stagnation of payment for National Health Insurance and the oversupply in the dental market, The operation of the clinic is more difficult. In this context, how to find a successful clinic business strategy is what the clinic leaders must think about. At present, Taiwan's clinics are more likely to respond those changes in the entire dental industry by developing self-funded projects, reducing operating costs, or cooperating with other clinics to develop chain dentist clinics to achieve patient referrals and lower purchase costs. Through the case study method, this study explores the possible future development of regional joint clinics. I hope that through the rich experience of clinics development in the past 40 years, the clinic leaders will sort out the direction and business strategies that the future dental clinics can develop.
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Sowole, A. A. "Patient satisfaction with care provided by a district dental clinic." Thesis, 2007. http://etd.uwc.ac.za/index.php?module=etd&action=viewtitle&id=gen8Srv25Nme4_6618_1257334787.
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Patient satisfaction is critical for the growth of oral health service and practice. The present study was a descriptive study on patient satisfaction with oral health care provided by a district dental clinic. The aim of the study was to determine whether patients attending the dental clinic of the Lagos State University hospital were satisfied with the care they received.
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Lin-Yu-Ju and 林郁茹. "The Study between Service Quality and Satisfaction with Dental Clinic." Thesis, 2015. http://ndltd.ncl.edu.tw/handle/36k5tf.
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碩士台南應用科技大學
國際企業經營系碩士班
103
Since 1995 the implementation of Taiwan''s National Health Insurance, Government to provide good health care services, so that the medical environment improved a lot, but today''s competitive health care environment, people''s demand for health care is not only health effect, but also pay attention to medical equipment, good service quality and service attitude of doctors. Therefore, how to improve the medical facilities service processes, improve patient satisfaction with medical institutions to obtain the most comprehensive medical quality, which is every medical institutions need to think about. Therefore, through this research conclusion can help the medical center, by improving the quality of medical services, but also to enhance the competitive advantage to Medical. The study is based on Parasuraman, Zeithaml, and Berry (PZB) service quality SERVQUAL Scale, used in dental clinics in service quality assessment and investigate the effects of related factors of service quality and patient satisfaction, the research object to the dentist Medical Students the importance of service quality and service experience, through questionnaires and references Wan-I Lee1,Ching-Yi and Wu,Chia-Hui Lin (2007) paper by using the PZB service quality to validate and propose five service quality dimensions and 25 items, facets name: "Clinical Services measures "," Clinic to see the doctor should have the conditions "," Physician clinics attitude "," Clinic medical service attitude "," Clinic overall environment "to establish the importance of service experience, cognitive service quality, overall satisfaction with the three relationship between. The results found that (1) "service quality perception" to "overall Satisfaction "There was a significant difference in the relationship; (2)" service experience "for" overall satisfaction "there are significant differences in the relationship, with the results of this research available to health institutions as the direction of improvement.