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1

Ho, Yan-cheung Robin, and 何仁祥。. "An appraisal on the water supplies and sewage disposal management by various governmental departments: WaterSupplies Department, Environmental Protection Department, and DrainageServices Department." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1999. http://hub.hku.hk/bib/B31254214.

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Adams, Romeo. "Work motivation amongst employees in a government department in the provincial government Western Cape." Thesis, University of the Western Cape, 2007. http://etd.uwc.ac.za/index.php?module=etd&action=viewtitle&id=gen8Srv25Nme4_9004_1220340062.

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The South African social, political and economic landscape has been characterized by profound changes during the past several years. Many organizations and their management are faced with inter alia, downsizing decisions, affirmative action policies to be implemented and a overabundance of other factors which could sway motivation and morale, attitudes and views of employees. The general research aim was to measure work motivation amongst employees in a government department in the Provincial Government Western Cape. Research has shown that motivated and satisfied employees are more productive and there is an improvement in service delivery.

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Gains, Francesca. "Understanding department : next steps agency relationships." Thesis, University of Sheffield, 1999. http://etheses.whiterose.ac.uk/6028/.

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This thesis examines the establishment of 'Next Steps' agencies in government and how they were intended to allow the delivery of government goals at arm's length. The research is concerned with how changes in relationships at the heart of Government can be understood. It seeks to address the impact of these changes on the policy process. It does so by examining the nature of the relationship between departments and agencies and asking why some relationships appeared to have worked well and others have not. These questions are not adequately addressed in the existing literature on agencies. The thesis takes a multiple case study approach and draws on the concepts of historical institutionalism, power dependency and policy networks to approach these questions. It is argued that the introduction and development of agencies changed the formal and informal institutional 'rules of the game', affecting the roles actors expected to play and radically altered the distribution of resources in central government. The changed distribution of resources led to the development of new power dependent networks between departments and agencies. Path dependency in the development of the Next Steps concept led to a tension between the idea of agencies operating at 'arm's length' with the continuation of traditional accountability arrangements. The key argument presented is that, where department-agency networks are based on shared values, goals and institutional support, they will be able to manage the tension created by the new institutional arrangements and are able to successfully deliver government goals. In concluding, it is suggested that understanding department-agency relationships as power dependent networks presents three implications. Firstly, for the applicability of this analytical framework to other 'institutional arrangements', secondly for policy making in the core executive and, finally, for insights on normative issues of accountability and autonomy in contemporary governance.
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Mignot, Helen R. "Users and accounting information preferences of government department financial reports." Thesis, Edith Cowan University, Research Online, Perth, Western Australia, 1996. https://ro.ecu.edu.au/theses/936.

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The introduction of an accounting standard requiring government departments to replace fund-type, cash-based accounting statements with business-type, accrual based accounting statements has led to criticism that business-type, general purpose financial statements do not take account of the information requirements of major users. Such criticism echoes a long standing debate in which the users of public sector financial statements and their informational requirements are analysed in competing models. One view suggests that there are many users with homogeneous informational needs, who can be classified into a few broad groups. The other view maintains that there are few users who have differential informational requirements. This research adds to the few empirical studies on the usefulness of public sector accounting statement information. The purpose of this research is to test the hypothesis that users perceive that there is no difference in the usefulness of fund-type, cash-based; business-type, accrual-based accounting statements, and both cash and accrual combined accounting statements. Responses from legislators, citizen/ interest group members, and preparers to a questionnaire provides the data for statistical analysis. Test results suggest that there is only moderate support for the hypothesis that heterogenous users have different information needs. Strong support is found for the hypothesis that combined sets of statements as opposed to cash, or accrual are more useful. This conclusion holds for both the importance and useability dimensions of the construct perceived usefulness.
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Wong, Chun-hung. "A comparative study of the organizational problems of multi-disciplinary teams in the Transport Department and Territory Development Department." [Hong Kong : University of Hong Kong], 1990. http://sunzi.lib.hku.hk/hkuto/record.jsp?B1281698X.

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6

Kaseke, Lindelani Linda. "Challenges facing the Limpopo Department of Public Works with regard to service delivery : a case of the core functions of the Department." Thesis, University of Limpopo (Turfloop Campus), 2011. http://hdl.handle.net/10386/490.

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Thesis (MPA) --University of Limpopo, 2011
The study deals with the service delivery challenges facing the Limpopo Department of Public Works with regard to the discharging of its mandates “Provision of government infrastructure, management and maintenance of government immovable assets”. Literature review was conducted as a secondary source of information and primary information was collected from a sample of 61 respondents. The study used both qualitative (focus group discussions) and quantitative (questionnaires) in data collection and analysis. The findings revealed that the root causes of the challenges and the challenges themselves that the Department of Public Works: Limpopo is facing are internal and are as follows; Unavailability of work tools, low morale, budget constraints, long supply chain management processes and a lack of skilled personnel. Recommendations for these challenges are developing human resource capacity coupled with a good human resource plan, availability of a proper budget, business process reengineering, the introduction of a monitoring and evaluation system, a customer relationship management system and lastly a change of the organisational culture.
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7

Vickery, Edward Louis. "Telling Australia's story to the world : the Department of Information 1939-1950 /." View thesis entry in Australian Digital Theses Program, 2003. http://thesis.anu.edu.au/public/adt-ANU20040721.123626/index.html.

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8

Wong, Chun-hung, and 黃俊鴻. "A comparative study of the organizational problems of multi-disciplinary teams in the Transport Department and TerritoryDevelopment Department." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1990. http://hub.hku.hk/bib/B31963857.

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9

Basson, Bruce Ahswin. "Organisational commitment after a transformation process at a provincial government department." Thesis, University of the Western Cape, 2008. http://etd.uwc.ac.za/index.php?module=etd&action=viewtitle&id=gen8Srv25Nme4_4414_1260521840.

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Organisations are by nature, dynamic entities that continuously undergo transformation in response to both internal and external pressures, which are imposed on them (Robbins, Odendaal &
Roodt, 2003). Government departments are by no means immune to these changes, which pose challenges that affect their service delivery. During periods of fundamental transformation, individuals typically experience changes in their levels of organisational commitment, which impacts on effective and efficient service delivery. Organisational commitment as an area of research is one of the factors that could lead to greater morale, strong organisational climate, motivation and productivity in many organisations facing transformation (Salami, 2008). The aim of this study was to investigate the level of organisational commitment after a transformation process at a Provincial Government Department. Recent organisational transformations (both in the private and public sector) have included the redrawing of divisional boundaries, flattening of hierarchic levels, spreading of spans of control, revising compensation, streamlining processes and reforming governance (Ndlovu &
Brijball Parusumar, 2005). The results of the research indicate that employees are moderately committed to the organisation. Statistically significant relationships were found between the dimensions of organisational commitment, except for affective commitment and total commitment which were not significant. 
Furthermore, results indicate that statistically significant differences exist based on the biographical characteristics (namely, gender, race, tenure, marital status, age and job level) but these characteristics do not significantly explain the variance in organisational commitment for this organisation. A limitation of the research is that the sampling composition and research design preclude the results of this study being generalised to other organisations and it is recommended that a stratified random sampling design be utilised for future research.

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Downing, Ronald Crayden. "Improving design and administration of government support programmes for industry." Thesis, University of Plymouth, 2001. http://hdl.handle.net/10026.1/2883.

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This thesis describes the research which has been undertaken into a particular area of policy making in the UK, that of the process of designing and implementing programmes aimed at helping industrial firms to become more competitive. Investigations have focused on how the design process is conducted within the Department of Trade and Industry (DTI), which has lead responsibility for industry in Whitehall. The research had Uvo primary aims. First was to provide a detailed description of the process of designing programmes. Based on the research findings it is proposed that the process comprises the components of'Issue Identification', 'Programme Implementation', and 'Evaluation and Feedback'. The thesis discusses the private nature of the work involved in programme design, and that consequently researchers are often unable to directly observe the activities comprising the process. It is suggested that the veil of secrecy surrounding the development of programmes has prevented substantial debate of this research topic. As a civil servant employed in the DTI, the author has been able to review the activities involved 'first hand', and uncover numerous aspects of the process previously not investigated. Based on the analysis of five case study examples, a systems model has been developed which provides a detailed description o f the structure of the design process, and the mechanisms that are employed. The second aim of the research was to develop proposals for improving current arrangements, towards achieving better value for money in the design and operation of support programmes. The thesis describes how a Business Process Re-engineering approach was adopted to exploit the detailed knowledge of the design system which had been gained, with the aim of discovering deficiencies in the current process and developing proposals for. overcoming problems. Investigations showed that the current guidance provided to officials employed in programme design is inadequate in fully supporting them in the task. It is suggested that this deficiency can be overcome through the introduction of a new set of comprehensive guidance, to be contained in an alternative document referred to as the Handbook for Programme Design and Operation. The handbook, it is proposed, would comprise good practice advice across the broad range of activities involved in programme design. Proposals for further improving the design process through the introduction of effective knowledge management were also developed, and these are again set out in the thesis.
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Steward, LaTresa Kobie David A. Haney Dale A. "Evaluation of the Department of the Navy's (DoN's) Managers Internal Control (MIC) manual." Monterey, Calif. : Naval Postgraduate School, 2008. http://edocs.nps.edu/npspubs/scholarly/MBAPR/2008/Dec/08Dec%5FSteward%5FMBA.pdf.

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"Submitted in partial fulfillment of the requirements for the degree of Master of Business Administration from the Naval Postgraduate School, December 2008."
Advisor(s): Euske, Kenneth ; Potvin, Lisa. "December 2008." "MBA professional report"--Cover. Description based on title screen as viewed on January 28, 2009. Includes bibliographical references (p. 95-97). Also available in print.
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12

Sojini, Sandile. "Risk management : a prerequisite for the implementation of government projects by the Eastern Cape Department of Local Government." Thesis, University of Fort Hare, 2015. http://hdl.handle.net/10353/2755.

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This Research Report that this research was motivated by the fact that despite thetremendous achievements have been realized from the successful implementation ofgovernment programmes and projects related the construction and refurbishment of medical facilities, educational, bridges and road infrastructure facilities. Trends indicate that only iota of evidence implies that the concept of risk management is fully integrated and embraced as part of a culture for ensuring the successful project implementation by the Modern South African public sector organizations. Empirical research revealed that the common types of risks that have been affecting the successful implementation of government projects and programmes include: riots, fraud, corruption, changes in demographic figures, outsourcing risks, and floods and changes in weather. Most of the participants stated that risks associated with riots do not only arise from the riots within the government departments, but also in the external environment. In terms of the internal riots, they revealed that when the employees go on strike or riots on their own or in solidarity with the other trade unions, leading to the process for the implementation of government projects and programmes being affected. Yet, in certain cases, they noted that internal riots or strikes most occur as preceded by rumours that the riots by a particular union will take place and may significantly affect the ongoing process of implementation of government programmes. Besides risks associated with the internal riots by the employees and the communities, the interview findings also indicated that the other forms of risks arise from the strikes and riots by the private enterprises.
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Crumley, Ellen T. "How managers and librarians evaluate provincial government department libraries in Nova Scotia." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 1999. http://www.collectionscanada.ca/obj/s4/f2/dsk1/tape9/PQDD_0018/MQ49337.pdf.

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14

Mbhele, Senelisiwe. "Internal communication in achieving employee engagement within a South African government department." Diss., University of Pretoria, 2016. http://hdl.handle.net/2263/60508.

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Internal communication has evolved into an element that is crucial for organisational success in the sense that it underpins organisational effectiveness. Internal communication has become a precursor for organisational existence. This growing importance has led to internal communication becoming a pressing issue for organisations as they strive to achieve employee engagement and organisational effectiveness (Welch & Jackson, 2007; Welch, 2012; Welch, 2013). Employee engagement has become a concern for leaders in public, private and voluntary organisations. The concept of employee engagement generally refers to the extent to an individual employee is psychologically present in a particular organisational role (Saks, 2006:601). Internal communication provides an avenue through which elements of employee engagement takes place within an organisation. Furthermore, internal communication affects the ability of strategic managers to engage employees (Welch & Jackson, 2007). Literature points to a relationship between internal communication and employee engagement, listing internal communication as one of the key drivers of employee engagement. Research has presented convincing evidence for links between effective internal communication and employee engagement (Welch, 2008:489). To validate these links, this study investigated the role played by internal communication in the achievement of employee engagement using a case study design within a South African government department. There is dearth in literature on the relationship between internal communication and employee engagement, particularly in relation to public sector organisations. Public sector organisations are undergoing a transformation in their style of management which led to governmental institutions increasingly being conducted like businesses where managers play a central role and client services aspect is gaining attention (Tampere, n.d.) Previous research conducted on communication have focused on communication being the predictor of job satisfaction and improved employee morale. This study calls for a stakeholder approach in the implementation of internal communication for the achievement of employee engagement. The study moves from a premise that if employees perceive information they receive as being of quality and reliable, communication to be two-way, experience positive communication climate, perceive leadership communication to be supportive, and organisational culture to be participative, they will feel more engaged while conducting their organisational roles. These employees will demonstrate vigour, dedication and absorption at work. Data collection was done through a survey among a sample of 300 sample of employees within the selected Department. The measuring instrument was divided into seven section wherein employees had to indicate their experience with constructs of internal communication as well as employee engagement. The instrument items were based on the hypotheses formulated in line with the study objectives. In line with the literature that identifies internal communication as one of the key drivers of employee engagement, the findings of this study support these assertions. The study found that internal communication indeed contributes to the achievement of employee engagement, since correlations were found between the constructs of internal communication and employee engagement.
Mini Dissertation (MCom)--University of Pretoria, 2016.
Communication Management
MCom
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15

Lum, Man-ho Isaac, and 林文浩. "A study of the Housing Department: towards corporatization." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1999. http://hub.hku.hk/bib/B31965969.

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Lum, Man-ho Isaac. "A study of the Housing Department : towards corporatization /." Hong Kong : University of Hong Kong, 1999. http://sunzi.lib.hku.hk/hkuto/record.jsp?B21036883.

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Ka, Fu-wah, and 紀富華. "An analysis of the organization structure of Housing Department in Hong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2002. http://hub.hku.hk/bib/B42576957.

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Ka, Fu-wah. "An analysis of the organization structure of Housing Department in Hong Kong." Click to view the E-thesis via HKUTO, 2002. http://sunzi.lib.hku.hk/hkuto/record/B42576957.

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Chan, Chi-on. "Professionals in the civil service : a study of the problems of structural engineers in the Housing Department /." [Hong Kong : University of Hong Kong], 1987. http://sunzi.lib.hku.hk/hkuto/record.jsp?B12335162.

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Sharaf, Amanda A. "The relationship between work and leisure among employees of a federal government department." Thesis, University of Ottawa (Canada), 2008. http://hdl.handle.net/10393/27728.

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The purpose of this study was to: (1) explore the type of relationships that exist for work and leisure for workers of a federal government department, and (2) examine the perceptions of workers believed to experience leisure at work. The study employed a phenomenological design in an attempt to understand people's perceptions and perspectives of a particular situation. Access to the population group was provided by a senior sponsor of the department, who had secured five workers to partake in the semi-structured interviews. The key results indicate that: (1) leisure tends to be experienced during work, (2) work offers a "leisure appeal", and (3) leisure appears to be a "state of mind" notion that is distinctly experienced from the obligations of structured work. The study provides insight regarding the work-leisure relationship for some public sectors workers; however, more research is needed in order to make generalizations.
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Chan, Tung-wah, and 陳棟華. "Productivity measurement and improvement in government: applications in the Census & Statistics Department." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1986. http://hub.hku.hk/bib/B31974703.

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Chan, Tung-wah. "Productivity measurement and improvement in government : applications in the Census & Statistics Department /." [Hong Kong] : University of Hong Kong, 1986. http://sunzi.lib.hku.hk/hkuto/record.jsp?B12323202.

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Ellis, Bradford C. "Impact of establishing the Department of Homeland Security: mission and budget analysis of the Department of Defense and other government agencies." Thesis, Monterey, Calif. : Springfield, Va. : Naval Postgraduate School ; Available from National Technical Information Service, 2004. http://library.nps.navy.mil/uhtbin/hyperion/04Dec%5FEllis.pdf.

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Tam, Wai Keong. "Modeling e-government with UML." Thesis, University of Macau, 2002. http://umaclib3.umac.mo/record=b1447846.

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Dzengwa, Simphiwe. "An appraisal of the Department of Provincial and Local Government's management and coordination of Donor Assistance Programs to local government in South Africa." Thesis, Rhodes University, 2004. http://hdl.handle.net/10962/d1007923.

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This study is a contribution to the ongoing debate concerning the role and involvement of foreign donor entities in the processes of transforming and creating viable and sustainable municipal entities in South Africa. The discussion particularly focuses on the relationship between the donor community and the Department of Provincial and Local Government (DPLG) and how this relationship has been nurtured, coordinated and managed. The study acknowledges the challenges pertaining to local government transformation and the role and mandate assigned to the DPLG by the South African Constitution and the Presidential Coordinating Council (PCC) for it to facilitate the creation of developmental local government. In discussing this, consideration is given to capacity and resource constraints within the Department, which necessitate that it collaborates closely with other stakeholders, particularly donors, in seeking to augment its resource base and capacity. The Department's lack of capacity is further complicated by the various pieces of legislation, which have a serious bearing on how municipalities have to work - irrespective of their capacity and resources limitations. The research also focuses on how this relationship, between the DPLG and foreign aid donors working in the local government sector, is coordinated and managed. From evidence gathered and interviews conducted, the conclusion is drawn that there is much room for the DPLG to improve and strategically focus its interaction with donors as informed by its mandate and strategic priorities. Proposals, which entail development of donor management guidelines, setting up of a donor coordination unit within DPLG, the improvement of the understanding of donor work politics and modalities among DPLG officials, etc., are made.
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Strydom, Maria Sophia. "Government communication and dissemination of government information - the use of research to enhance effectiveness." Thesis, University of Pretoria, 2001. http://hdl.handle.net/2263/26063.

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There are indications of concern by governments for public opinion even centuries ago. The use of scientific research though, was only introduced by governments to enhance the effectiveness of government communication and the dissemination of government information during the last few decades of the twentieth century. The main aim with this research is to contribute towards improving the research used in South Africa by the Government Communication and Information System (GCIS) in order to enhance the effectiveness of government communication and the dissemination of government information. As research can contribute towards enhancing the effectiveness of government communication and the dissemination of government information, it is considered as being of critical importance to contribute towards improving the quality of relevant research in South Africa. No research has been conducted before in South Africa regarding the use of research to enhance the effectiveness of government communication and the dissemination of government information. The methodology used to address the aim and objectives of this research was that of a qualitative, non-empirical study conducted by means of a literature review. The research provides a brief theoretic overview of research in communication. It records the use of communication research by government in South Africa since 1936 as well as the process of transforming government communication after 1994. Furthermore, it records government communication and information dissemination in other countries, with specific reference to the use of research. Various conclusions derive from this research. Among these is a clear indication of the necessity of conducting communication research in a scientific way, by applying sound theoretical principles. It also indicates that there is a good platform and strategic framework from which government communication research in South Africa can be improved further, and that South Africa can learn from relevant research conducted by governments in other countries. The researcher presents a wide range of recommendations for consideration, as well as potential areas for further research regarding this broader theme.
Thesis (MA (Information Science))--University of Pretoria, 2001.
Information Science
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Vogt, Kelli. "Geographic Information Systems at the Ohio Department of Natural Resources." Miami University / OhioLINK, 2007. http://rave.ohiolink.edu/etdc/view?acc_num=miami1187122828.

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Sheung, Yin-fun Ruby, and 常燕芬. "Changing gender distributions of senior educational administrators in a government department: causes and trends." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1994. http://hub.hku.hk/bib/B31957444.

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Arzu, Hernandez Ethel Mae. "The Leadership Roles of Secondary Schools Department Heads at Two Government Schools in Belize." UNF Digital Commons, 2013. http://digitalcommons.unf.edu/etd/468.

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This study examined the leadership roles of secondary schools department heads at two government schools in Belize. Seven participants participated in the study and data regarding their perceptions of their leadership roles were collected through open-ended semi-structured interviews. Relevant sections from Belizean education documents were purposefully selected based on their relevance to the study. Documents were used to enrich the interview data. Three data analysis strategies—content analysis (Patton, 2002), inductive analysis (Hatch, 2002), and educational criticism (Eisner, 1998)—were used in the study. Discussion of the analysis was based on the following three themes: (a) build instructional capacity, (b) increase learning opportunities for students, and (c) provide technical and vocational teachers access to professional training and development in technical and vocational education. The themes are perspectives from which to view and understand the leadership roles of secondary school department heads at two government schools in Belize. Three major conclusions resulted from this study. One, secondary school department heads at the two government schools in Belize are school leaders whose multifaceted role includes myriad duties, responsibilities, and obligations. Two, department heads are street-level bureaucrats who implement and enforce policies and regulations through their classroom routines and the decisions they make. Three, policymakers, school management, and department heads need to invest in sustained professional training and development activities that are specifically designed for department heads. Implications for policy and practice include the need to establish minimum professional selection criteria for the role of department heads, expand the capacity of teacher training institutions, and foster a culture that supports and nurtures shared instructional leadership and learning among department heads.
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Angell, B. Dean. "Transformational Innovation and Transformational Leadership in the U.S. Government Department of Defense Acquisitions Workforce." Thesis, Capella University, 2017. http://pqdtopen.proquest.com/#viewpdf?dispub=10605649.

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This dissertation, Transformational Innovation (TI) in the U.S. Department of Defense (U.S. DoD) Acquisitions, is a qualitative case study. The topic is viewed through a social constructivist lens and designed to understand the contemporary real-life experiences of U.S. DoD acquisition professionals in meeting the challenge of the Better Buying Power initiative. This initiative, Better Buying Power, asks U.S. DoD acquisition professionals to create innovative business processes designed to increase the effectiveness and best value of U.S. DoD acquisition activities. The researcher examined observed illustrations of TI and the accompanying instances of transformational or transactional leadership. Transformational leadership (TL) can be characterized by idealized influence/charisma, inspirational motivation, intellectual consideration and stimulation, and individualized consideration. In contrast, transactional leadership is a method whereby goals and tasks are assigned to employees who are motivated by rewards and punishments and must do as the manager says or face the consequences. The data gathered from this research effort are centered on two areas, transformational leadership in the U.S. DoD acquisitions workforce, and transformational innovation within the U.S. DoD acquisitions workforce. Several themes emerged from the study: there were few examples of transformational leadership; there were few examples of transformational innovation; there were many examples of transactional leadership, the U.S. DoD is still primarily transactional; and change in the U.S. DoD is directive. The results of the study add to the literature surrounding TL and TI and offer insight into the effects of transformational leadership on transformational innovation.

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Hamilton, Kerttu. "Managing the information overload : a case study of managerial staff in a government department." Thesis, Edith Cowan University, Research Online, Perth, Western Australia, 2000. https://ro.ecu.edu.au/theses/1350.

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Research shows that the amount of information has grown vastly and information technology has greatly increased its availability. This has caused changes in the organisational environment, placing greater and greater demands on the individuals' and organisations' capacity to absorb and process information. Since information is considered to be a valuable and necessary asset, and as time for processing information is limited, an individual will have to make choices about what information to process. An exploratory case study was conducted to ascertain what rationale do individuals in an organisational setting use for making decisions about what information to process from the vast amount of information directed at them. Eight staff members working on managerial level in a State Government department in Perth, Western Australia, were studied. Data were collected by conducting structured interviews, from documentary sources and by observing the participants. As the study is an exploratory case study, no hypotheses were formed at the outset of the study, the data collection was guided by the research questions. The aim was to generate hypotheses for further studies. Very little is known about how much of their daily information load individuals actually process. It is ineffective to bombard individuals with information, if it is not going to be processed. Before any kind of structuring of information or training of individuals can take place, it is necessary to know what the priorities are that guide the selection of information for processing.
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Mak, Suk-kuen Florence. "Staff relations in the Regional Services Department : a case study of workers' participation in experience-sharing workshops /." [Hong Kong : University of Hong Kong], 1993. http://sunzi.lib.hku.hk/hkuto/record.jsp?B13552995.

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Cheung, Suet-mui Lilian, and 張雪玫. "Public sector unions in Hong Kong: a study ofthe reorganization of the Medical and Health Department." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1989. http://hub.hku.hk/bib/B31975732.

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Moëd, Madeleine. "The political department and the retraction of paramountcy in India 1935-1947." Thesis, Rhodes University, 1988. http://hdl.handle.net/10962/d1001855.

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The Political Department and the Indian Political Service stand accused of sins of omission and commission. The evidence suggests that they were badly hampered by ill-conceived training prodecures, a lack of manpower and above all the incoherent policy of the British government towards the Indian states. The failure of the 1935 Federation Act which formally established the Political Department was not due to princely intransigence inspired by political officers. Between 1935 and 1947 the Political Department embarked on a vigorous programme of combining the resources of the smaller states to strengthen them as viable partners in a new India. Their lack of success in effecting the federation of the states with India in 1947 was not a result of the disinclination of political officers to implement reform as much as their inability to do so. Many princes were also unwilling to sacrifice a measure of sovereignty for efficient government and paramountcy precluded forcing internal reform on the princes. Paramountcy was never clearly defined and thus its retraction in 1947 took place amidst confusion and misunderstanding on all sides. The Indian Political Service was always treated as secondary to the Indian Civil Service and the states to British India. Britain's emphasis on constitutional change in British India, reflected in the Cripps Mission of 1942, the Cabinet Mission of 1946 and the rush towards independence in 1947 resulted in her inattention to the Political Department and the princes which culminated in the abandonment of both in 1947.
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Wong, Kuong Fat. "E-government service quality : a case of Macao IACM." Thesis, University of Macau, 2005. http://umaclib3.umac.mo/record=b1636790.

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Lee, Kam-hung. "Implementation of ISO 9000 in electrical & mechanical services Department /." Hong Kong : University of Hong Kong, 1996. http://sunzi.lib.hku.hk/hkuto/record.jsp?B17983769.

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37

Russon, Jo-Ann Katherine. "Addressing poverty alleviation : the UK government-MNC interface in Sub-Saharan Africa." Thesis, Queen's University Belfast, 2015. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.677283.

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38

Austin, William H. "The United States Department of Homeland Security concept of regionalization - Will it survive the test?" Thesis, Monterey, Calif. : Springfield, Va. : Naval Postgraduate School ; Available from National Technical Information Service, 2006. http://library.nps.navy.mil/uhtbin/hyperion/06Sep%5FAustin.pdf.

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Thesis (M.S. in Security Studies (Homeland Security and Defense))--Naval Postgraduate School, September 2006.
Thesis Advisor(s): Robert Bach. "September 2006." Includes bibliographical references (p. 75-80). Also available in print.
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39

Ko, Shek-cheong. "Corporatization as a strategy of reform : the case of the Housing Department in Hong Kong /." Hong Kong : University of Hong Kong, 2000. http://sunzi.lib.hku.hk/hkuto/record.jsp?B22054558.

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40

蔡志遠 and Chi-yuen Choi. "Civil celebrants of marriages scheme: a studyof outsourcing of government service in the immigration department." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2008. http://hub.hku.hk/bib/B41014066.

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41

Hsieh, Hsin-Chih, and 謝欣志. "A Study of Implementing Balanced Scorecard of Government MIS Department-A Case Study of Engineering Department of Government." Thesis, 2008. http://ndltd.ncl.edu.tw/handle/yjyz23.

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碩士
義守大學
資訊管理學系碩士班
96
The purpose of this study is to establish balanced scorecard in performance measurement of Government MIS Department. Balanced IS scorecard used as a measurement tool to assess study subjects, according to its strategy and goal formed by its assignment property, can be divided into four levels: User orientation, Business value, Internal processes, Future readiness, which can provide us with a timely, efficient, flexible, simple, accurate, and highly overall reliable measurement tool.  This research figured out the criterion for evaluating the performance of information department affiliated to public organizations. According to the criterion, a questionnaire was developed to probe into the performance of information department affiliated to public organizations. Questionnaires were dispatched and explanations about the items were given to central level executives. Eleven expert questionnaires were retrieved and analyzed by AHP and Expert choice 2000.After completing weighted calculation of every level and indicator, balanced scorecard model of this study subjects is thus established.  The findings of this study show that the indicator weightings between and among all the levels are not the same, rather there exists certain amount of differences. The degrees of attention drawing in order of importance among all levels are internal processes level, user orientation level, business value level and Future readiness After comprehensively analyzing indictors of performance measurement included in every level, the highly valued top three indictors are, when conducting performance measurement in Government MIS Department, “control IS costs,” “satisfy end-user requirements,” and “be efficient in operating and maintaining IT applications” respectively.  To make the evaluation of performance not only focused on the essential investment and benefits but also provided tactics for future improvement of information department affiliated to public organizations. Finally, to develop an integrated system of tactics and performance management, utilizing the Balanced Scorecard to construct the criterion for evaluating the information department affiliated to public organizations, attempting to provide public organizations with an easy reference for administrative tactics, so that it is possible to utilize limited budget and resources, making reasonable and suitable distribution and even promoting the whole performance.
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42

Chen, Chao-Yi, and 陳昭伊. "Analysis of Government Ethics Department and Inspector Department in National Police Agency for Accountability." Thesis, 2011. http://ndltd.ncl.edu.tw/handle/98280390835325825679.

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碩士
淡江大學
公共行政學系公共政策碩士在職專班
99
Police officials with good moral standards and personal integrities are the keys to civilian’s trust and respect. For improving the police moral standards, the organization has set the ethics and inspection departments (dual mode) for police internal affairs. Because the police organization is different from the other administrative organizations, therefore will the new practice cause overlap of affairs or business and the waste of resources? Also is it worth to set the new practice to other law enforcement organizations or agencies in the future? All these will be studied and discussed. About the inspection and ethics department’s internal control, in an academic study it’s been described as dual mode accountability. This foundation can be used to better understand the differences between the works, affairs or businesses of the department, and to find out the most suitable ways to govern the police organizations internally. The purpose of this study mentioned above is stated in the following: 1.The internal control or governing of inspection and ethics department’s advantages and disadvantages. 2.To explore the problems or confusions that will occur for the departments. 3.Discussion of whether such implementation (dual mode accountability) within the Police organization is necessary. This research uses the study methods of "documental analysis" and the "in-depth discussion" to find out its theoretical basis, analyze and conclusion to sort out the findings and recommendations to its purpose. The results are as follows: 1.The inspection and ethics departments are fairly clear that some parts of work, business or affair do overlap. 2.To improve the moral standards, better ethics and personal integrities of the police department, the level of authority of the inspection and ethics needs to be increased within itself and rearrangement of personnel. 3.The inspection/ethics departments must understand, adapt and realize the operations of the police organization and culture. Police within its organization is more suitable to be the character of whistle-blower to bring out the outlaws within. 4.Avoid the level of responsibility difference in both departments (inspection and ethics). Responsibilities should be balance between the departments. 5.Ethics department should be implemented within each organization or department due to the difference of its business and the level of jobs it does. In the research method, this study was done by "document analysis" and the "depth interview" to find out the theoretical basis of this study, analyzed and summarized, sorting out the findings and recommendations to the purpose. The results obtained in this case study through the analysis and interviews are organized as the following recommendations and can be used as future reference for the organization. It could be used as a reference for better changes or improvements. 1.Establishing a system platform for strengthening the communication between inspection and ethics departments. 2.To clearly allocate job responsibilities and defined sets regulation in both departments to prevent and avoid conflicts. 3.Establishing a better internal information system to avoid overlaps of business or affair in both departments. 4.Improvement of personnel’s internal training, strength and to enrich its professional competence and knowledge as well for the respect of its doings.
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Lee, Huei Juan, and 李蕙娟. "Organizational Project Management Maturity of Government Department - Illustrated by MIS Project For Department A." Thesis, 2013. http://ndltd.ncl.edu.tw/handle/97120185859229203778.

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碩士
國防大學管理學院
資訊管理學系
101
The 21st century marks the age of globalization. Recognizing project management as an irreversible trend, European countries and the United States have been investing significant amount of human and financial resources to introduce project management into public administration domain. For instance, U.S. government have allocated large amount of its budget in promoting project management in defense, energy, and aerospace sectors, whereas U. K. government established the Office of Government Commerce of to ensure government spending to be more cost-effective. Governments are set up to pursue administrative efficiency that provides public service and protect interests of the people. Therefore, it is going to be an important task for governments around the world to examine and establish project management capability, shape environment for project management, and improve project management maturity. This study is comparing the standards from PMBOK Guide Government Extension and PMBOK Guide, both published by Project Management Institute (PMI) of the United States, to identify special features in applying project management on government institutions. In addition, the study seeks to evaluate information system project of a government organization with process and methods regulated by OPM3. The objective is to analyze project management maturity and provide suggestions for the government to establish project management mechanism and improve project maturity, which will serve as a foundation to increase competitiveness of the organization. According to results of the study, the organization achieved 62.3% in overall project management maturity ,and 49% in Organizational Enablers (OE) maturity. Improvement planning is pursued from two aspects: the Five Process Groups and Nine Knowledge Areas, and OE. In terms of the Five Process Groups and Nine Knowledge Areas, the improvement planning mainly focuses on Communication Management Process Group, due to legal constraints in Cost Management and Human Resource Management of government institution. As for OE improvement, priorities are placed on high-level support and participation, organizational structure, execution of organizational project management, and project management measurement. Continuous improvement is the key to increase organizational project management maturity. The subject organization is expected to improve its project management maturity, if it is able to adopt the aforementioned suggestions and continue to implement reviews and improvements according to OPM3 evaluation cycle.
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44

Bonnecwe, Goitsemodimo Collen. "Causes of employee absenteeism in a National Government Department." 2015. http://encore.tut.ac.za/iii/cpro/DigitalItemViewPage.external?sp=1001848.

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M. Tech. Business Administration
The subject of absenteeism in human resources management literature has considerably dominated centre stage at a global level. Based on the National Department of Health's 2011 Quarterly Report, absenteeism in the department has for long been claimed to be on the rise. As a result, it has been said to be causing detrimental repercussions on the department's capacity to deliver sufficient health facilities to society as it is constitutionally mandated. It is against the background of these claims that the researcher has been prompted to evaluate the factors causing absenteeism in the National Department of Health and further recommending appropriate remedial measures that can be enforced to minimise and ultimately curb such high rates of absenteeism. The aim of the study is to explore and evaluate the relevant causes of absenteeism in the National Department of Health.
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45

Chiang, Wen-Yin, and 蔣文英. "Reengineering the Department of Education in Taipei City Government." Thesis, 2002. http://ndltd.ncl.edu.tw/handle/66666939920357500831.

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碩士
國立台北師範學院
國民教育研究所
91
In recent years, governments worldwide have been engaging in reengineering the countrys’ competition in the global arena. In Taiwan, education reforms have to do something to meet the demands of the changing society. This study focuses on the reengineering of the educational administration organization in Taipei City Government. This study reviewed some related theories to trace back the history of organizational reforms in the Department of Education in Taipei City Government as well as compared the differences with other cities in Taiwan. Besides, the study also introduced educational organization in other countries includes the British, America, and France. Again, it conducted the Delphi technique to collect experts’ opinions on the reengineering issues about the Department of Education. Results showed that the future restructuring should focus on five main principles, namely flexibility, accountability, development, professionalism, and democracy. In sum, the emphases of organizational reengineering of the Department of Education are: (1) overall quantity control, (2) manpower replacement, (3) streamlining of divisions and organization structures, (4) professional staff competencies, and (5) respecting for organization members’ opinions.
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46

Chen, Li-Mei, and 陳麗美. "A Study of Performance Diagnosis for Government IT Department." Thesis, 2011. http://ndltd.ncl.edu.tw/handle/38891129661550259075.

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碩士
國立臺灣科技大學
資訊管理系
100
This study uses “theory of constraint” and “knowledge management” to build up the organizational diagnosis procedure by taking governmental IT department as an example. First of all, we use “theory of constraint” to find out the constrains of development for IT department bottlenecks the information department is facing. Furthermore, we can find out what the governmental IT department’s core problems are on limiting its development and suggest related policies and solutions. Via ways of knowledge management, we use knowledge inventory and analysis to find out what the knowledge gaps are in business management and present strategies to fill the knowledge gaps and propose solutions, which can be used as references for supervisors of the government IT departments to make decisions. Through our study based on organizational diagnosis procedure, we find out the core problems are quite similar with the facts that are coming from some cases. The use of “theory of constraint” and “knowledge inventory” can be applied effectively to provide constructive solutions and action plans. To sum up, our study based on diagnosis procedure coming from knowledge management is a key reference for our governmental departments or enterprises.
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47

CENG, JIAN-ZHI, and 曾建智. "Applying Genetic Algorithms in Optimizing Fire Department Human Resource Allocation for Taichung City Government Fire Department." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/96302780937048193124.

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碩士
逢甲大學
都市計畫與空間資訊學系
105
Taichung City, after the merger, due to mountains, sea, Tuen terrain vast, disaster types are complex and diverse, in order to avoid the extension and expansion of the disaster, the area of firefighters early rescue as the impact of follow-up disaster development is huge, and the public expectations of personal safety , How to quickly and effectively provide the people with better quality, more robust fire services, as the top priority. This paper present, we use this robust and efficient typical of the genetic algorithm to optimize the manpower allocation of the firefighters, and use the Excel and Evolver spreadsheets to input the total number of service units, the area population and the area Etc., the output for the firefighters to optimize the allocation of manpower, with a view to the limited resources to enhance the efficiency of fire service personnel to perform the various services.
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48

Ramloutan, Ashena M. "Organisational climate and employee job satisfaction in a government department." Thesis, 2011. http://hdl.handle.net/10413/9693.

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Organisations are constantly evolving and the importance of their human capital is regularly brought to the fore. More and more companies are investigating issues such as organisational climate and job satisfaction in an effort to find ways to retain staff and increase productivity. However, this issue is not just limited to the private sector. The public sector is also feeling the effects of low job satisfaction among employees. One of the major contributing factors to employee happiness is the organisational climate and the manner in which this is perceived by staff. While research has been conducted in the private sector there is limited research available on organisational climate in the public sector. The aim of this study was to assess the organisational climate in a Government Department and to discover if there is a link between organisational climate and employee job satisfaction. The objectives were to identify the perceived nature of the organisational climate in a Government Department, to identify the level of job satisfaction of employees in the Department, to compare the employees’ perceptions of the organisational climate to that of the managers and to identify those factors of organisational climate which impacted most on employee job satisfaction. A questionnaire was developed using QuestionPro and was distributed to employees of the Department. Seventy employees responded. Overall it was found that there was a negative perception of the organisational climate in the Department. In terms of job satisfaction, the majority of employees indicated that they were dissatisfied. However, it was found that managers were more satisfied with the organisational climate than the junior staff. Overall it was found that there is a relationship between organisational climate and employee job satisfaction. A number of recommendations were developed such as team-building exercises and recognition by managers of performance by staff, involve staff in decision making, issues need to be resolved timeously, and performance assessment needs to become less intimidating to deal with some of the issues identified. This study was limited in that it only considered one department in KwaZulu-Natal. Therefore, the results cannot be generalised to the public sector across South Africa.
Thesis (MBA)-University of KwaZulu-Natal, Westville, 2011.
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49

Ho, Ping-Tung, and 何屏東. "A Study on Strategy Performance Indicators of Government Comptroller department." Thesis, 2006. http://ndltd.ncl.edu.tw/handle/08812155797501658384.

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碩士
國立臺灣大學
高階公共管理組
94
This research is focused on establishing evaluating indicators to monitor institutional strategy performance by using the governmental accounting branch as its research sample. In addition, it analyzes the effectiveness posed by these indicators from the multi-faceted perspectives in order to serve as references for other governmental agencies to evaluate their respective performance. As quoted in this research, the Balanced Scorecard will facilitate the internal discussion within the research sample. Furthermore, by adding interviews and analyzing questionnaires, this research concludes the setup of a specific Balanced Scorecard and a set of performance evaluating indicators, and the results are summarized as follows: I. Conclusion of the Process to Setup Balanced Scorecard In this part, the focus is placed upon the effectiveness rendered from financial perspective, and further upon the performance in order to reveal the importance of overall enhancement of effectiveness and performance in governmental agencies. II. Establishment of a Set of Evaluating Indicators to Monitor Institutional Strategy Performance: After selection, the research has established 21 performance evaluating indicators, 5 customer-satisfaction evaluating indicators, 5 internal process evaluating indicators, and 6 learning curve evaluating indicators. III. Importance Analysis of Indicators: The purpose of the analysis of “Strategy Performance Indicators” is to reveal the importance of various indicators that will be widely accepted by employees so as to promote the application of these indicators in the research sample. IV. Analysis on Difference of Diverse Categories After analyzing different and anomaly perimeters of 6 categories, such as “gender,” “profession,” etc, the research discovers that there is no anomaly status in the analysis. It is predicted that the process of setting up indicators has incorporated the characters and contents of the research sample, as well as providing interviews and reviewing questionnaires, and thus the discrepancies in this regard have been evened.
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黃薇如. "A Study Of CMMI Implementation Methodology for Government IT Department." Thesis, 2010. http://ndltd.ncl.edu.tw/handle/69437733876642243898.

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碩士
國立交通大學
管理學院碩士在職專班資訊管理組
98
With the development of technology, a lot of governments and enterprises choose to outsource their IT services. As a result, it becomes a trend to use the CMMI methodology to evaluate and improve business processes. The Software Engineering Institute (SEI) published the Capability Maturity Method Integration (CMMI), which had become the most important process improvement model in recent years. In addition, SEI published the CMMI for acquisition in 2008. It provided the criteria for buyers. The research focus of the study is to observe and analyze a number of cases implemented by the IT Department in the government: (1) the collection of the IT department’s files and records about the project, (2) the interviews of every single personnel involved in the project and (3) the recordings of the whole process of applying CMMI-ACQ at every stage. The study collects and generalizes the Critical Success Factors from ITIL, Business Process Reengineering, six sigma and CMMI. By using the Critical Success Factors, the study aims to find out: (1) the differences and similarities between the government and company by using the Critical Success Factors, (2) the Critical Success Factors at ervery stage and (3) the discussion of the problems that might occur at every stage of the applying process, and the solutions for them.
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