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Journal articles on the topic 'Department of Information and Public Relations'

Author: Grafiati

Published: 28 July 2024

Last updated: 31 July 2025

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1

Rahman, Ullah, and Danish Baber. "Enhancing the Public Relations Function of the Information Department." Journal of Media Studies 39, no. 1 (2024): 82–95. https://doi.org/10.5281/zenodo.15000724.

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This study is designed to find out the challenges and opportunities in enhancing the publicrelations (PR) function of the Information and Public Relations Department in KhyberPakhtunkhwa, Pakistan. The scholar explores the department’s role in promoting governmentinitiatives, fostering media relations, and building public trust through effective communicationstrategies. The researcher used a qualitative method for data collection. The data was collectedthrough an online questionnaire with open-ended questions from Public Relations Officers(PROs) and Regional Information Officers (RIOs).

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Darmawati, Surya, Maulina Pia Wulandari, and Reza Safitri. "NAVIGATING PUBLIC RELATIONS IN LOCAL GOVERNMENT CONFLICTS:." SANGKéP: Jurnal Kajian Sosial Keagamaan 7, no. 3 (2024): 475–87. https://doi.org/10.20414/sangkep.v7i3.11587.

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This study investigates the crucial function of the Public Relations (PR) Department of one of the Municipal administration offices in East Java in resolving issues between the administration and the public. The PR department is essential in overseeing the public perception by guaranteeing the clear and efficient distribution of information on government acts, policies, and initiatives. The study is on the PR department's dual role as both an expert prescriber and a communication facilitato to improve government-public relations and mediate conflicts. The study employed a qualitative research

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Rahmata, Muhammad Ibnu. "Public Relations Strategies in Disseminating Information through Instagram Social Media in DIY Government." Journal of Islamic Communication and Counseling 2, no. 2 (2023): 128–37. http://dx.doi.org/10.18196/jicc.v2i2.46.

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This study aims to identify the strategy of the Public Relations Department of the Regional Government of Yogyakarta Special Region in disseminating information through Instagram and to identify the inhibiting and supporting factors in its management. The subjects of this study were the Head of the Public Relations Department of the Regional Government of Yogyakarta Special Region, the administrator of the Regional Government of Yogyakarta Special Region’s social media, and one of its followers on Instagram. The study used a qualitative descriptive approach whose data were compiled through obs

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Novianto, Fajar, and Marshelia Gloria Narida. "INFOGRAPHIC: INFORMATION DELIVERY MEDIA IN PUBLIC RELATIONSHIP PRACTICES." Sociae Polites 20, no. 2 (2019): 115–32. http://dx.doi.org/10.33541/sp.v20i2.1444.

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This article discusses the process of applying infographic criteria by the Sub-Department of Law and Public Relations of the Directorate General of Horticulture (DG Horticulture) as a medium for delivering information to the public. The results of the study showed that there were nine criteria for the process of applying the standards in a collection of good quality infographics at Sub-Department of Law and Public Relations of the Directorate General of Horticulture before infographics could get disseminated to the public. Where in the nine criteria application process, each criterion explains

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Chukwu, Obinna Johnkennedy. "Assessment of Public Relations’ Practice of Edo State University Uzairue, Edo State, Nigeria." Randwick International of Education and Linguistics Science Journal 2, no. 4 (2021): 595–602. http://dx.doi.org/10.47175/rielsj.v2i4.356.

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The study was carried out to assess public relations’ practice of Edo State University Uzairue. The study was predicated on Systems Theory (ST). The objectives were to determine the extent whether or not the Institution has a functional public relations department and to evaluate the extent of its public relations activities’ effectiveness, amongst others. Interview schedule was used to elicit information from the public relations office headed by the public relations officer. Findings indicates, amongst others, that the University has a public relations office, but does not have public relati

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Puspa, Melbia Tiara, Rila Setyaningsih, and Erlika Yusfiarista. "Cyber Public Relations of the Department of Communication and Informations (DISKOMINFO) of Kuningan Regency in Information Management and Public Communication to Achieve Good Governace." Formosa Journal of Applied Sciences 4, no. 2 (2025): 627–38. https://doi.org/10.55927/fjas.v4i2.20.

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This research aims to find out how cyber public relations of the Office of Communication and Information in managing information and Public Communication to Achieve Good Governance. The method used is Descriptive Qualitative with reference to the theory of Bob Julius Onggo about the types of cyber public relations. Data collection is done through the process of observation, interviews and documentation. The results of this study found that Diskominfo Kuningan uses three types of cyber public relations which include e-mail, websites, and multimedia (Instagram and YouTube), while the other two t

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د. الرشيد داؤد ادم سليمان та د. المعز حمودة علي حمودة. "فاعلية الأنشطة الاتصالية للعلاقات العامة في تعزيز أداء المؤسسات المصرفية". Omdurman Islamic University Journal 33, № 1 (2021): 170–93. http://dx.doi.org/10.52981/oiuj.v33i1.787.

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The research aimed to know the effectiveness of public relations communication activities in emphasizing the performance of the banking institutions. the researcher has used a descriptive methodology The research community consists from all public relations department workers and head of departments in the Bank The study sample was selected by used the stratified sample method and it is number was (25) individuals, The researcher has used a questionnaire as a main tool to know the researchers point of view the data was analyzed through the SPSS program and the most important result are:&

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Yanti, Susi, and Andhita Risko Faristiana. "MEDIA RELATIONS STRATEGY IN MADIUN DISTRICT COMMUNICATION AND INFORMATICS DEPARTMENT IN SENDING GOVERNMENT PROGRAMS." Wasilatuna: Jurnal Komunikasi dan Penyiaran Islam 5, no. 2 (2022): 70–101. http://dx.doi.org/10.38073/wasilatuna.v5i2.760.

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The importance of media relations which is commonly used by several public relations in government has implications for government policies according to the information needs of the public. One of them is the Madiun Regency Communication and Information Service regarding the problems of socializing government programs. This study aims to describe the media relations of the Madiun District Communication and Information Service in optimizing the dissemination of Government work programs. The type of research used is descriptive qualitative. Through data collection techniques, namely interviews a

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9

Bariu, Michael, Winnie Ndeta, and Shadrach Mwanthi. "The Influence of Twitter and Facebook on Public Relations Strategy in Universities: A Case Study of St Paul’s University." African Multidisciplinary Journal of Research 1, no. 1 (2024): 96–111. https://doi.org/10.71064/spu.amjr.1.1.262.

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The main aim of this study was to determine how the use of Twitter and Facebook has influenced how universities develop and carry out their Public Relations strategy. A case study was conducted at St Paul’s University in order to acquire the necessary data from sources that had insight into how the university carried out it social media strategy. Public Relations activities such as image and brand positioning, customer relations, employee relations, marketing and advertising on Facebook and Twitter were analyzed in order to ascertain the Public Relations strategy of the university. The Technol

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Belikova, Sofia A., and Roxalana S. Adeeva. "Public relations in the marketing communications system." ACCOUNTING AND CONTROL 12 (2024): 13–16. https://doi.org/10.36871/u.i.k.2024.12.01.003.

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As the modern world is increasingly surrounded by advertising, the growing attention of various spheres to public relations in recent years is not accidental. It is determined by a number of objective factors: variability, growing dynamism, and the ambiguity of the business environment have led organizations to establish and maintain stable information links with partners and consumers. Two-way information links are necessary for monitoring and forecasting. PR is a means of strategic management of the behavior of both external and internal spheres, while powerful informational influence acts a

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Aris Arlinda, Silvi, and Herru Prasetya Widodo. "Implementasi Kinerja Bagian Humas dalam Menyebarluaskan Informasi Tentang Program Spirit 99 Hari Kerja Walikota Malang." Jurnal Komunikasi Nusantara 1, no. 1 (2019): 40–46. http://dx.doi.org/10.33366/jkn.v1i1.9.

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This study aimed to find out how the implementation of the Public Relations Officers in disseminating information about the Spirit 99 Days Work Program from the city Mayor of Malang, and to find out what obstacles occured in the implemention. This study used a qualitative method and the determination of respondents used a snowball sampling. The data collection techniques were through interviews, observation, documentation and the data analysis techniques included reduction, presentation, and verification. From the results of the study showed that the implementation of the public relations perf

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Komariah, Kokom, Ibnu Hamad, and Yunita Sari. "CYBER PUBLIC RELATIONS MANAGEMENT IN THE ERA OF PUBLIC INFORMATIONS DISCLOSURE." Moestopo International Review on Social, Humanities, and Sciences 5, no. 1 (2025): 62–73. https://doi.org/10.32509/mirshus.v5i1.111.

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This research aims to analyze the implementation of Cyber Public Relations (CPR) management in the era of public information openness with a case study at the DKI Jakarta Province Department of Industry, Trade, Cooperatives, Small and Medium Enterprises (PPKUKM). The research method used is qualitative with a case study approach. The theoretical framework used includes the Cyber Public Relations management theory from Rosady Ruslan and the Cyber Public Relations analysis theory from Philips & Young. Research data was obtained through in-depth interviews with CPR implementers, as well

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Namrueva, E. V. "Interaction of the internal affairs bodies with the mass media." Vestnik Majkopskogo Gosudarstvennogo Tehnologiceskogo Universiteta, no. 4 (December 31, 2020): 104–11. http://dx.doi.org/10.47370/2078-1024-2020-12-4-104-111.

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The article analyzes the problems of communicative interaction between the internal affairs bodies and the media. Since their appearance in the structure of government bodies in the late 1980s, press centers and press services have provided information support for specific events and long-term interaction with media representatives. These divisions (both at the federal and regional levels) have become a link between government authorities and the media and begun to play an important role in the state information space. By order of the Ministry of Internal Affairs of the USSR No. 0162 of June 1

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Yuniar, Vira Fitriani, Kristina Andryani, and Nur Siva. "Implementation of Cyber Public Relations of the Tourism and Culture Department at Kebumen Regency in Disseminating Tourism Information through New Media." Formosa Journal of Science and Technology 4, no. 2 (2025): 671–82. https://doi.org/10.55927/fjst.v4i2.4.

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Cyber public relations are a new breakthrough in the field of public relations. One of its roles is as the spearhead of information which is required to be able to distribute information as widely as possible. In this case, the presence of cyber public relations is one of the answers to these challenges. Cyber public relations by using internet-based new media have been implemented by the Tourism and Culture Office of Kebumen Regency in disseminating tourism information as well as expanding the target audience. This study aims to determine the application of cyber public relations at the Kebum

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Al-Jenaibi, Badreya. "Satisfying Public Relations." International Journal of E-Adoption 5, no. 1 (2013): 1–16. http://dx.doi.org/10.4018/jea.2013010101.

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This paper assesses the state of PR in the UAE in relation to global media, and highlights needs in this area for both public and private enterprises. The paper explores the types of Social Media (SM) used for public relations in the UAE and what it plays in PR departments. The main research focus of this paper is how PR departments are utilizing social media to engage in advocacy work. Employing a qualitative method, interview data is taken from a cross section of 40 organizations throughout the UAE. It addresses perceptions of benefits, challenges, public acceptance, and future strategies of

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Siena Gita Rahman and Lilik Sumarni. "Fungsi Cyber Public Relations Suku Dinas Komunikasi, Informatika dan Statistik Kota Administrasi Jakarta Selatan." TUTURAN: Jurnal Ilmu Komunikasi, Sosial dan Humaniora 3, no. 1 (2025): 271–81. https://doi.org/10.47861/tuturan.v3i1.1610.

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The development of communication technology, one of which is the internet has indirectly given birth to a form of virtual reality or the cyber world. This increasingly advanced information and communication technology directly encourages optimization in the role of public relations or public relations. Cyber Public Relations is a form of Public Relations initiative in using internet media as a publicity effort. This research aims to determine Cyber Public Relations using a descriptive qualitative approach method and cyber public relations theory proposed by Philps & Young (2009). Resea

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Kuok, Weng Si, and Luis Miguel Dos Santos. "Understanding of the Establishment and Importance of Public Relations Department in Macao: Perspectives from Governmental Officials." Journal of Public Administration and Governance 7, no. 3 (2017): 14. http://dx.doi.org/10.5296/jpag.v7i3.11384.

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In regard to the public relations practice with government agencies and departments, the main function of public relations consists of disseminating information. In particular, government departments often promote policies of the current administration and seek support from local residents. However, most leadership strongly believedthat public relations mainly concern about gaming and hospitality industry which leading to a misunderstanding between the real responsibilities of public relations practitioners. The purpose of this research study is to understand the developments of governmental p

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Kaleli, Winfred, Winnie Ndeta Otslulah, and Consolata Mutisya. "The Role of Public Relations in sensitizing public on Government Projects in Kenya: Case of Nairobi County." Journal of Development and Communication Studies 8, no. 1 (2021): 49–73. http://dx.doi.org/10.4314/jdcs.v8i1.3.

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Public relations is a vital tool for the government because it emphasizes on democracy and good governance. This study sought to establish the role of public relations tools in sensitizing the public on government projects in government ministries in the Central Government in Nairobi. Specifically, the study examined: the effects of media relations on sensitizing the public on government projects in Nairobi County, Kenya; the effects of community relations on sensitizing the public on government projects in Nairobi County, Kenya; the effects of sponsorships on sensitizing the public on governm

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Heriyanti, Heriyanti, Ummanah Ummanah, and Resman Maharul Tambunan. "Peningkatan Kualitas Sumber Daya Manusia Melalui Pelatihan Peranan Humas bagi Anggota Polresta Tangerang." Indonesian Journal for Social Responsibility 3, no. 2 (2020): 75–82. http://dx.doi.org/10.36782/ijsr.v3i02.84.

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The rapid technology development and information made public (community) being so critical to the policies was taken by the government. This requires police institution to maintain of security guards, public order, enforce the law, provides protection, aegis and service to the community. Public Relations (PR) is an agency which have a duty to understand and evaluate a variety of public opinion in order to help to create harmony between particular agencies with the public. In order to increase quality of human resources in Police Department are required personnel with the ability in resolving p

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20

Trisno, Jhoni. "JARINGAN KOMUNIKASI DALAM PENGELOLAAN DAN PENYEDIAAN INFORMASI PUBLIK (Studi Komunikasi Humas Pemerintah dan Satuan Kerja Perangkat Daerah Di Kota Solok)." Profesional: Jurnal Komunikasi dan Administrasi Publik 5, no. 2 (2018): 34–44. http://dx.doi.org/10.37676/professional.v5i2.964.

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This study was conducted to describe the communication network in the management and provision of public information in Government Public Relations and Regional Work Unit (SKPD) in Solok City. The description of the communication network was obtained using descriptive qualitative research methods with data collection techniques of interview, observation and documentation. The communication network observed revolves around the functions of the communication network, connectivity, communication network typology, and separator of Solok City Public Relations Division and other Regional Work Units

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Rasri, Arnisa, Wuttichai Choeichom, Paweesuda Chimpalee, and Natcha Kunjiratanachot. "Clustering Information Exposure Behavior the Welfare State Needs Among Older Adults in Thailand." Journal of Science Ladkrabang 33, no. 2 (2024): 77–89. https://doi.org/10.55003/scikmitl.2024.261416.

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This research has organized data on exposure to welfare state information among senior citizens in Thailand.The K-means algorithm was used to study the media consumption behavior of the seniors. Data derived from the Public Relations Policy and Planning Development Office of the Public Relations Department, covering the period from February 6, 2023 to February 24, 2023 and involving 1,314 participants. The optimal number of clusters was determined through the application of the Elbow method. The results of the clustering analysis, based on the survey of the elderly behavior, led to the identif

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Fitriansyah, Fifit. "HUMAS PROGRAM FOR THE DEPARTMENT OF INFORMATION COMMUNICATIONS AND HUMAS GOVERNMENT OF DKI JAKARTA IN MONITORING NEWS IN THE REGION DKI JAKARTA." Jurnal Public Relations (J-PR) 2, no. 2 (2022): 127–30. http://dx.doi.org/10.31294/jpr.v2i2.482.

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The importance of maintaining external and internal communication in growing public trust is often realized by the public relations of the DKI Jakarta Provincial Government, several local and national media are partners of the DKI Jakarta Provincial Government in publishing information about everything related to the DKI Jakarta Provincial Government to the national public and the Jakarta public in particular. The purpose of this study was to find out how the Public Relations program of the Department of Communication Informatics and Public Relations of the DKI Jakarta Provincial Government in

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Venturoli, Nicola, Sergio Venturi, Stefania Taddei, et al. "Organ Donation and Transplantation as Health Programs in Italy." Progress in Transplantation 10, no. 1 (2000): 60–64. http://dx.doi.org/10.1177/152692480001000111.

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Organ and tissue donation and transplantation have a role in public health programs as organizational projects designed by public health departments to increase the quality and number of donations and transplantations. These programs serve as communication projects to inform public opinion on cerebral death, organ and tissue shortages, procurement and allocation rules, and the quality of life of transplanted patients. The health department of Emilia-Romagna created a regional law and a multimedia communication program for these purposes, resulting in a 95% increase of cadaver donor in 4 years.

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Shnurko, Ya. "Public relations department of the National Police as a subject of interaction with the media." Uzhhorod National University Herald. Series: Law, no. 71 (August 25, 2022): 293–97. http://dx.doi.org/10.24144/2307-3322.2022.71.49.

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The purpose of writing a scientific article is based on the analysis of regulations to provide a description of the subject of interaction with the media - public relations units of the National Police. The system of institutionalized public relations of the National Police is the main channel of information on the state of law and order, an important tool for forming public opinion on the activities of police in Ukraine, as well as a mechanism for feedback from police to the public. It was found that the Department of Public Relations of the Ministry of Internal Affairs of Ukraine is an

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Angco, Edilberto H. "1. Communication and dissemination: The Philippine National Red Cross: Communication to promote dissemination." International Review of the Red Cross 30, no. 276 (1990): 201–4. http://dx.doi.org/10.1017/s0020860400075549.

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Information and dissemination are integral parts of the present structural design of the Public Relations and Publications Department of the Philippine National Red Cross (PNRC). Although interrelated, the two activities have distinct functions and objectives that set them apart from each other. A system of this kind seems ideal for any National Society which, like the PNRC, is small in size and has meagre human and financial resources. Owing to budgetary constraints at the PNRC, the Head of the Public Relations and Publications Department has to run the “whole show”, except for the field of d

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Fitran, Habibillah, and Mohammad Ridha. "The Importance and Role of Public Relations In The Marketing Department at Mangkuluhur ARTOTEL Suites." Jurnal Vokasi Indonesia 12, no. 2 (2024): 112. https://doi.org/10.7454/jvi.v12i2.1229.

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The purpose of writing this research is to explain the role of Public Relations in the Marketing Communication Department regarding how to improve brand image, improve marketing and advertising to be more optimal, publish various information and promotions at Mangkuluhur ARTOTEL Suites through various information media and social media, and how to respond to customer complaints, as well as obstacles that occur in hotels related to various customer complaints and poor communication by several individuals within the hotel employees are also accompanied by appropriate solutions. To complete this

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Fathurrochman, Irwan, Eka Ariskawanti, and Sedya Santosa. "An Analysis of Public Relations Management of IAIN Curup Bengkulu in Improving Digital Information Systems." Jurnal At-Tarbiyat: Jurnal Pendidikan Islam 5, no. 2 (2019): 228–40. http://dx.doi.org/10.37758/jat.v5i2.448.

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The study was carried out to analyze public relations management at IAIN Curup Bengkulu in improving digital information systems; this topic is critical to discuss because it is to know the progress of educational institutions following the challenges of education 4.0. The type of research applied is descriptive qualitative, with the support of literature and news that shows the facts that occur in the field. Data collection was carried out using interviews, documentation, and observation. So from this technique, the researchers found data that aligned with the research topic. Public relations

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Sariayu, Viona Alamanda, Yesaya Sandang, and Richard G. Mayopu. "PERAN HUBUNGAN MASYARAKAT PEMERINTAH KOTA SALATIGA DALAM MEMFASILITASI TERLAKSANANYA UU NO.14 TAHUN 2008 TENTANG KETERBUKAAN INFORMASI PUBLIK." KRITIS 27, no. 2 (2018): 163–79. http://dx.doi.org/10.24246/kritis.v27i2p163-179.

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Communication is a process of transmitting messages from sources to recipients through various channels. While the purpose of human communication is to share experience and knowledge, delivered in the language of signals, words, writing, movement, and broadcasting. The results of the process are created a theory named diffusion of information, also stands for innovation diffusion theory. for some institution, the task is the duty of a Public Relations. In performing its job, as of 2010 the Public Relations motion was increasingly 'supervised' by the constitutional Law No.14 of 2008, as well as

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Puttinaovarat, Supattra, Siwipa Pruitikanee, Jinda Kongcharoen, Aekarat Saeliw, Ponkrint Inthong, and Nanthachot Thippayamongkol. "The Digital Game for Curriculum Public Relations (PR) and Learning Using Unity3D." International Journal of Interactive Mobile Technologies (iJIM) 17, no. 14 (2023): 81–100. http://dx.doi.org/10.3991/ijim.v17i14.40225.

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In the age of digital disruption, universities and educational institutions all over the world provide many bachelor’s, postgraduate, and non-degree curriculums. Information is mostly presented in different forms, i.e., PR on websites, mobile applications, or social media; including field PR at different sites, e.g., department stores and schools. However, the limitations and the problems are that presented information fails to attract or motivate perception, interest, and participation of the target groups. Also, traditional PR requires resources in terms of persons, time, and a large amount

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Dr., Maha Mustafa Omer Abdalaziz. "Public Relations Strategy in the use of Management Information Systems to Improve the Work of Institution." International Journal of Management and Humanities (IJMH) 4, no. 10 (2020): 33–41. https://doi.org/10.35940/ijmh.J0949.0641020.

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The aim of the research is to shed light on public relations strategies in the use of information systems to improve the work of institutions as an information behavior that makes a distinction in adding new value in various ways to improving the work of institutions. To this is to identify the analysis and evaluation of the effects of the use of management information systems in identifying problems and difficulties and their importance for managing public relations in revealing strategies that public relations can follow in government or private institutions in making strategic decisions lea

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Putra, Ruliawan, and Sutiyana Fachruddin. "Regional Government Public Relations Communication Model in Handling Hoax Information during the Pandemic." Indonesian Journal of Community Services 3, no. 2 (2024): 124–31. https://doi.org/10.47540/ijcs.v3i2.1617.

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This research aims to describe the management of regional government public relations messages and communication media in handling information hoaxes during the COVID-19 pandemic. The widespread spread of COVID-19 pandemic hoax information has increasingly increased public panic and anxiety, especially in Kendari City. For this reason, the Kendari City Government, through the public relations department, has made various communication efforts to prevent the spread of hoax information. Research data was collected through interviews, observation, and documentation and analyzed using descriptive

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Dottori, Mark. "Public relations in strategic management." Journal of Professional Communication 5, no. 2 (2018): 59–98. http://dx.doi.org/10.15173/jpc.v5i2.3749.

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This article proposes that it is advantageous for organizations’public relations (PR) departments to adopt strategic managementas a core function. A series of theories that have shapedour understanding of organizational strategy were reviewedto identify links to PR practice and scholarship, suggesting PRshould move beyond providing information and assisting inthe implementation of strategy. Instead, PR should facilitatethe ongoing process of becoming ‘strategized’ towards desiredorganizational characteristics. This perspective provides a linkbetween strategy and PR theory, allowing each to bri

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Fatiin, Mufhida, Alem Febri Sonni, and Rahman Saeni. "Effectiveness of Police Press Release Presentation on Journalists' Information Satisfaction." Palakka : Media and Islamic Communication 6, no. 1 (2025): 59–71. https://doi.org/10.30863/palakka.v6i1.8872.

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Effective communication between public institutions and the media fosters transparency, accountability, and trust. However, limited empirical research has explored how press releases' structure, delivery, and credibility affect journalistsâ€™ satisfaction, particularly within local police institutions. This study examines the effectiveness of press release presentations by the Public Relations Division of the Bone Police Department in enhancing journalistsâ€™ information satisfaction. Using a quantitative approach, the study surveyed 26 officially registered journalists affiliated with the uni

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Apriliani, R., D. Purworini, R. R. B. Chasana, and Y. Haryanti. "Public Relations Efforts in Disaster Communication to Build Public Trust." IOP Conference Series: Earth and Environmental Science 1357, no. 1 (2024): 012045. http://dx.doi.org/10.1088/1755-1315/1357/1/012045.

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Abstract The Mount Merapi eruption is a recurring event, thus efficient disaster communication is required to lessen uncertainty when one occurs. Social capital in the form of public trust is critical for the government, particularly when communicating about the 2020-2021 Mount Merapi eruption calamity, which happened concurrently with the Covid-19 outbreak and has the potential to undermine public trust. However, the Sleman Regency Government’s Public Relations Department was successful in retaining public trust and enhancing the community’s ability to cope with disasters. This study’s proble

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Aina Kusumawati Sagual Putri, Mochammad Mirza, Ari Suseno, and Alamsyah. "STRATEGI HUMAS PERUMDAM TIRTA KERTA RAHARJA KABUPATEN TANGERANG DALAM MENANGANI KELUHAN PELANGGAN." INTERPRETASI : Communication & Public Relation 4, no. 1 (2024): 35–45. http://dx.doi.org/10.53990/interpretasi.v4i1.154.

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This research examines the public relations strategy of PERUMDAM TKR Tangerang Regency in handling customer complaints and improving service. A fast and precise strategy is needed to handle customer complaints. The purpose of this research is to find out the strategies used by PERUMDAM TKR Tangerang Regency public relations in handling customer complaints. This research uses a descriptive qualitative approach, meaning it provides a thorough and in-depth explanation of the subject matter discussed. Data shows that public relations must understand their primary role in handling customer complain

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Bacik, Radovan, Beata Gavurova, and Jaroslava Gburova. "Political marketing: impact of public relations on the change in voter behaviour of consumers (voters)." Marketing and Management of Innovations 5, no. 2 (2021): 40–48. http://dx.doi.org/10.21272/mmi.2021.2-03.

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Companies use marketing public relations to support the marketing department or product promotion and image-making. The discipline of public relations usually used to be of secondary importance in marketing communication activities for ages. Marketing public relations could affect public awareness at a fraction of the cost of advertising and is often much more credible. Public relations are intended to positively influence development in society by aligning one's own interests with those of the public. Public relations objectives in politics focus on building image, securing market share, or i

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Suteja, Rani Sukma Ayu, Titik Puji Rahayu, Irfan Wahyudi, et al. "GOVERNMANET PUBLIC RELATIONS IN FACING POLITICAL YEAR: TRAINING FOR LOCAL GOVERNMENT OF MAGETAN." Jurnal Layanan Masyarakat (Journal of Public Services) 8, no. 2 (2024): 247–56. http://dx.doi.org/10.20473/jlm.v8i2.2024.247-256.

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The issues faced by Indonesia in the 2019 elections are likely to reemerge in the 2024 elections. In the 2019 elections, digital media became a highly effective tool for disseminating information related to politics and governance. Unfortunately, not all information available on digital media was accurate. Social media, in particular, saw a lot of misinformation and the spread of fake news (hoaxes). This led to a negative perception of the government among the public, which consequently influenced the opinions and political participation of Indonesian society. Therefore, a transformation is ne

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Fauzziya, Putri Meysha Nabila, and Aat Ruchiat Nugraha. "PENGELOLAAN ACARA “BANDUNG LAUTAN SEPEDA” OLEH BIRO HUMAS DAN PROTOKOL SEKRETARIAT DAERAH PROVINSI JAWA BARAT." Scriptura 9, no. 2 (2020): 59–70. http://dx.doi.org/10.9744/scriptura.9.2.59-70.

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One of the characteristics of the success of public services carried out by an organization is in the form of delivering information and organizing an activity that is beneficial to stakeholders. Submitting information and organizing these activities is part of public communication that must be carried out by the public relations department of an organization. Is done by the Public Relations and Protocol Bureau of the Regional Secretariat of West Java Province which has the function as the front guard to provide information through various media publications with a deliberate strategy. The for

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Haq, Mohammad Shahidul, Aditya Chandra Setiawan, Ima Widyanah, Najlatul Naqiyah, and Firman Ashadi. "Development of Electronic-Public Relations Through "Mp Mobile Apps" for Optimization of Information Systems." Jurnal Penelitian Pendidikan IPA 9, no. 5 (2023): 2409–16. http://dx.doi.org/10.29303/jppipa.v9i5.3610.

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Good education management can certainly be carried out as effectively and efficiently as possible, which in the end is a positive response from users of educational services in the form of user satisfaction. There are several aspects to increase user satisfaction, one of which is information that is quickly received by the public and internal citizens of educational institutions. The method in this study uses the Waterfall Model from Winston Walker Royce, which has 5 stages (Analysis, Design, Implementation, Testing, and Maintenance). The purpose of this research is to emphasize the improvemen

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Parebba, Zainal Arifin, Hamsina, Badu Ahmad, and Edhib Harits Anugrah. "Public Services Bureaucracy Performance (Case Study Of Public Relation, Information And Public Communications in South Sulawesi Province)." Journal of Governance and Administrative Reform 3, no. 2 (2022): 106–22. http://dx.doi.org/10.20473/jgar.v3i2.39590.

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Abstract The research entitled Public Service Bureaucracy Performance (Case Study Of Public Information and Public Communications) has several problems, including the lack of maximum services provided by the communication and informatics department in terms of services to the community. Basically, research on the quality of public services is important to do, because the community as customer service has not been satisfied in terms of time, cost and quality of service that has been provided. For this reason, this research is aimed at improving the quality of public services, especially those c

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Aisyah, Alfiyani. "Jogjaprov.go.id Website Management in Realizing Good Governance of the Special Government of Yogyakarta Period 2019." Journal of Islamic Communication and Counseling 1, no. 1 (2022): 41–55. http://dx.doi.org/10.18196/jicc.v1i1.8.

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Disclosure of information becomes an important part of governance to create good governance or good governance. One of the efforts of the DIY regional government to realize good governance is through transparent information disclosure. The website jogjaprov.go.id managed by the public relations government of DIY never got the most innovative service website in the year 2019 and the first ranking award of Best smart Governance. Public relations of DIY regional government use the website as one of the information media to implement e-government so that people can access and know the information

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Adrian Fatwa, Muh, Abd Majid, and Andi Muttaqin Mustari. "Media Relations Development Strategy For Communication And Informatics Department Of Maros Regency In Information Services To The Community." RESPON JURNAL ILMIAH MAHASISWA ILMU KOMUNIKASI 3, no. 2 (2022): 258–64. http://dx.doi.org/10.33096/respon.v3i2.128.

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This study aims to determine the media relations strategy of Diskominfo in providing information to the public so that the public can find out what the performance of the Maros Regency government is and how the Diskominfo process in providing information services to the people of Maros Regency. The research method used is qualitative and descriptive analysis. This study uses the uses and gratification theory (users and satisfaction) which reveals about the selection of media by users and the satisfaction obtained by users. The results of this study indicate that to provide information services

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Alemasova, Marina, Dmitry Galkin, Ludmila Kurbatova, Zhoia Olovyanikova, and Svetlana Popova. "Information and image support of the activities of the Agrarian University." BIO Web of Conferences 42 (2022): 05004. http://dx.doi.org/10.1051/bioconf/20224205004.

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The article examines the activities of public relations specialists of Michurinsk State Agrarian University in its information and image support. The paper analyzes communication technologies aimed at promoting the higher educational institution of an agrarian profile, agricultural education and agrarian science in general. It is argued that the formation of a positive image of Michurinsk State Agrarian University is facilitated by the organization of effective interaction with the media, positioning of the activities of the university, its scientists, students; regular media monitoring; forma

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Vdovkina, Natalya I., and Yulia E. Ponomareva. "The social functions of the public relations service of the regional executive branch." Siberian Socium 4, no. 4 (2020): 67–79. http://dx.doi.org/10.21684/2587-8484-2020-4-4-67-79.

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This article studies the social functions of a public relations service of a regional executive authority on the example of the information and publishing department of the labor and employment agency of the Krasnoyarsk Territory. The Public Relations Service is regarded as a social institution, wherein this institute is interpreted as an approved and stable set of statuses and roles. This set acts in society, and its goal is to form an environment for effective public communications between social actors. The authors consider the main approaches to the analysis of the service responsible for

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Puja, Puja Kharisma Nurfauziah, and Shopia Novita. "Strategi Humas LLDIKTI Wilayah IV dalam Mengelola Konten Media Sosial Instagram." Bandung Conference Series: Public Relations 3, no. 2 (2023): 773–78. http://dx.doi.org/10.29313/bcspr.v3i2.9216.

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Abstract. The Certified Internship Program is one of the Independent Campus programs carried out by the Ministry of Education and Culture with the aim of providing opportunities for all students to develop their potential through activities outside the classroom. Through this program, Region IV Higher Education Service Institutions provide internship opportunities through several departments, one of which is Public Relations. In this case, the author as an intern occupies the position of Public Relations. Public relations utilizes information media as an intermediary for disseminating informat

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Marzal, Novrizon, and Mahmoed Mohamed Hosny. "JOURNALISTIC CULTURE IN THE ONLINE MEDIA OF THE BANDUNG CITY GOVERMANTS PUBLIC RELATIONS." Alfuad: Jurnal Sosial Keagamaan 6, no. 1 (2022): 43. http://dx.doi.org/10.31958/jsk.v6i1.5708.

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The journalistic culture is currently evolving at such a quick pace that it is reflected in the public media held by the Bandung City government. Especially in the online public media, which is administered by the Bandung City government's Public Relations, such as websites, Facebook, Twitter, and Instagram. The goal of this study is to learn more about Bandung City Public Relations' journalistic culture. This study took a qualitative approach and used a qualitative descriptive method, with Kuhlthau's Information Search Behavior Theory, also known as the "Information Search Process" (ISP), as

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Avetisyan, A. "PUBLIC RELATIONS IN ARMENIAN STATE ADMINISTRATION AND BANKING SYSTEM." Main Issues Of Pedagogy And Psychology 14, no. 2 (2017): 177–88. http://dx.doi.org/10.24234/miopap.v14i2.99.

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Benevolent relations between each government institution, company or organization and its publicity are provided by Public Relations specialists. They try to provide public with information, based on the real facts, which lead to the establishment and maintenance ofthe benevolent relations and mutual understanding. Taking into consideration the fact, companies and organizations generate relevant departments, responsible for communication with Mass media and the public. These departments take responsibility for making the organization presentative, for publicity and transparent work. The aim of

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Mohsen, Amlan Abbas. "Digital Diplomacy and its Impact on International Relations: A Case Study of USA’s Digital Diplomacy." Dirasat: Human and Social Sciences 52, no. 6 (2025): 6843. https://doi.org/10.35516/hum.v52i6.6843.

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Objective: The study aimed to examine the evolution of diplomatic forms, from traditional methods to electronic diplomacy, and to assess its impact on international relations. Methods: To achieve this aim, the study analyzed tweets from the U.S. State Department posted during the Arab Spring. This data was qualitatively analyzed through five selected case studies, highlighting the impact of digital diplomacy on international relations from various regions in the Middle East and different diplomatic contexts. Result: The study findings, reflected in the U.S. State Department's Twitter posts, in

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Moreno, Ángeles, Ralph Tench, and Piet Verhoeven. "Trust in Public Relations in the Age of Mistrusted Media: A European Perspective." Publications 9, no. 1 (2021): 7. http://dx.doi.org/10.3390/publications9010007.

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One of the core problems of misinformation and post-trust societies is, indeed, trust in communications. The undermining of the credibility of media as the backbone of democratic societies is becoming a serious problem that affects democracy, business and all kinds of public institutions and organizations in society(ies). This paper explores perceptions of trust in key stakeholders involved in communication on behalf of organizations. Findings are considered at the professional (macro), departmental (meso) and individual (micro) level as well as considering the trusted role of non-specialist c

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Sembiring, Muhammad Alfin Eraninka, and Sakti Ritonga. "Public Relations Strategy of Diskominfo Binjai City in Enhancing the Positive Image of the Binjai City Government." International Journal of Social Science and Humanity 1, no. 3 (2024): 95–106. http://dx.doi.org/10.62951/ijss.v1i3.61.

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This article discusses the Public Relations (PR) strategies implemented by the Department of Communication and Informatics (Diskominfo) of Binjai City to enhance the positive image of the Binjai City Government. This study adopts a qualitative approach, analyzing primary data from interviews with the head of the news and audiovisual division and the IKP (Public Communication and Information) team members of Diskominfo Binjai, along with secondary data from related documents. The analysis reveals that Diskominfo Binjai has employed various PR strategies, including information campaigns, social

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