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1
Lewis, Barbara R. "Service Quality: Recent Developments in Financial Services." International Journal of Bank Marketing 11, no. 6 (1993): 19–25. http://dx.doi.org/10.1108/02652329310045729.
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Alam, Intekhab. "Interacting with Muslim customers for new service development in a non-Muslim majority country." Journal of Islamic Marketing 10, no. 4 (2019): 1017–36. http://dx.doi.org/10.1108/jima-06-2018-0111.
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Purpose The purpose of this paper is to discuss the process of interaction with the Muslim customers in developing new Islamic financial services in a secular and non-Muslim majority emerging country, India. Design/methodology/approach Data were collected using a multiple case study methodology in which the service managers of 23 financial service firms and their customers were interviewed. A total of 46 managers and 31 Muslim customers provided data for this paper. Findings A service firm must interact with its Muslim customers to obtain key input and information for developing new Islamic financial services, particularly in a Muslim minority country. The Muslim customers are willing to work with the financial service firms for the purpose of new service development and are a good source of information for new Islamic financial services. Practical implications The paper has implications for the financial service firms interested in achieving growth and prosperity by developing and marketing new services to the growing population of Muslim customers in the emerging markets, particularly India. Originality/value The issue of customer interaction in new service development is a key concept in the extant literature, yet no study has explored this concept for the Islamic banking and financial products in a non-Muslim majority emerging market. This is the first paper that has applied the customer interaction in new service development theory to the interaction process of Muslim customers in a non-Muslim majority country and, thus, addressed a worthwhile research gap.
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Devia Hetty Hernany. "Basis for the Establishment of the Financial Services Authority (OJK) as Regulator and Supervisor of Financial Services in Banjarmasin." Formosa Journal of Applied Sciences 2, no. 8 (2023): 1893–904. http://dx.doi.org/10.55927/fjas.v2i8.5575.
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Continuous and stable supervision can be carried out by an independent institution such as Bank Indonesia or the Financial Services Authority. The basis for establishing the Financial Services Authority considers various aspects, especially technological aspects, where growth and development as well as financial service systems are increasingly needed by the public quickly and precisely. With the birth of the Financial Services Authority, regulation and supervision of financial service institutions can be easily carried out through one door, remembering that financial service institutions are not only banks but also non-bank financial service institutions and capital markets. With the formation of the OJK, it is hoped that it can support the interests of the financial services sector as a whole and increase the competitiveness of financial services institutions themselves in making contributions to national development.
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Lin, Yanjun, and Minhua Liu. "Research on the Impact of Xizang's Inclusive Financial Service Capabilities on the Development of Agriculture and Animal Husbandry." Journal of Industry and Engineering Management 1, no. 2 (2023): 69–76. http://dx.doi.org/10.62517/jiem.202303210.
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In order to maintain the development of rural finance and small and micro enterprises, the state has introduced a series of policies, including loan interest rate differentials, tax exemptions and concessions, re-loans and other related control policies. Among them, inclusive finance has a significant effect, which is very good. It supports the development of rural economy, expands the scope of financial services, increases the convenience of rural financial services, reduces the cost of financial services, and allows rural residents to truly enjoy financial services. This paper mainly introduces the meaning of inclusive finance, financial services and related theories. On this basis, it elaborates on the mechanism of inclusive financial service capabilities on agriculture and animal husbandry, as well as the experience of Xizang's inclusive financial service capabilities and agricultural and animal husbandry development. Based on the impact of the Xizang’s Autonomous Region's inclusive financial service capability index, the Xizang’s Autonomous Region's industrial structure, and the Xizang Autonomous Region's fiscal expenditure proportion on the development of agriculture and animal husbandry. The experimental results finally provide policy recommendations for Xizang’s inclusive financial service capabilities to support the sustainable and healthy development of agriculture and animal husbandry.
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Kajdic Hodzic, Rifeta, Christina Mangir, Lori Schneider, et al. "Development of a tool to assess financial advocacy service delivery." JCO Oncology Practice 20, no. 10_suppl (2024): 21. http://dx.doi.org/10.1200/op.2024.20.10_suppl.21.
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21 Background: In 2023, the Association of Cancer Care Centers (ACCC) Financial Advocacy Network published Financial Advocacy Services Guidelines developed through an expert-led, consensus-driven process (1). The Guidelines provide a framework for equitable delivery of financial advocacy (FA) services to address patients’ financial concerns. The Guidelines cover 3 domains: financial advocacy services and functions, program management functions, and partner engagement functions. ACCC adapted the Guidelines into a Financial Advocacy Services Assessment Tool to help cancer care organizations assess and improve service delivery and to advance research of organization-level FA practices across the U.S. Methods: ACCC convened an expert task force to guide this work. ACCC conducted a scan of implementation science literature and health care organizational assessments to inform the development of a rating system for each of the 43 guidelines. Four service delivery levels were identified, and a score was assigned to each level (Table). The tool was programmed in Qualtrics to provide a total score and average score per guideline for each FA domain and sub-domain. The task force added unscored questions about organizational demographics, barriers, and readiness to enable aggregate research and sub-group analysis. ACCC invited members of the Financial Advocacy Network to participate in a pilot via email invitation and provided opportunities for open-ended feedback. Results: 20 cancer centers participated in the pilot between March-May 2024. 15% were academic institutions and 85% were community-based programs (18% of which are directly affiliated with an academic institution). Respondents reported the tool was easy to use and informative for quality improvement efforts. See Table 1 for total scores for initial pilot. Conclusions: Pilot results reflect that all participating cancer centers are already engaged in some level of FA services. Broader dissemination and analysis is ongoing. The assessment provides centers with a practical resource to assess alignment to guidelines and identify opportunities for quality improvement. Regular review of aggregate results will help ACCC provide benchmarks for areas of service delivery, identify barriers to implementation, and monitor trends in FA staffing. 1. Kajdic Hodzic R, Liang MI, et al. Developing consensus-based oncology financial advocacy services guidelines. JCO Oncol Pract. 2023;19(suppl 11):38. Levels of FA service delivery and pilot total scores. Level Description % of pilot cancer centers Level 1 Not performing financial advocacy services. 0% Level 2 Making progress with financial advocacy services, but it is done informally or inconsistently. 35% Level 3 Performing financial advocacy services consistently in at least one key area of the organization. 60% Level 4 Reliably performing financial advocacy services across all key areas of the organization. 5%
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Jazayeri, Ahmad. "Rural Financial Service Associations – the concept." Small Enterprise Development 7, no. 2 (1996): 4–14. http://dx.doi.org/10.3362/0957-1329.1996.011.
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Zhao, Lishu, Shanyue Jin, and Weidong Huang. "Financial Shared Service Center Development in China." Asia-pacific Journal of Convergent Research Interchange 7, no. 3 (2021): 1–17. http://dx.doi.org/10.47116/apjcri.2021.03.01.
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Oluganna, Eunice, Tajudeen Lawal, and Daniya Adeiza Abdulazeez. "EFFECT OF FINANCIAL DEVELOPMENT ON FINANCIAL INNOVATION IN NIGERIA." JURNAL AKUNTANSI DAN AUDITING 15, no. 2 (2019): 150–64. http://dx.doi.org/10.14710/jaa.15.2.150-164.
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Financial sector is crucial for the development of a well-functioning market as it facilitate capitalinflows, mobilize savings for productive investment and facilitates the conduct and growth of aneconomy in the world. Despite the importance of financial sector development in Nigeria, financialinstitution operating in financial market were confronted with drastic changes where by old waysof doing business were no longer profitable and sustainable and unable to acquire fund with theirtraditional financial instruments. Against this background, the study investigated the effect offinancial sector development on financial innovation in Nigeria. The study employed secondarydata obtained from central bank of Nigeria statistical bulletin and World Bank database between2011 and 2017. The data obtained was subjected to system General Method of Analysis (GMM)estimator. The study concluded that upward trend of process innovation significantly influence thein depth of finance. The study recommends policy makers should design policies which willpromote and enhance the relationship between financial innovation and financial development inother to increase the supply and provision of financial service.
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Alam, Intekhab (Ian). "New service development in India's business‐to‐business financial services sector." Journal of Business & Industrial Marketing 27, no. 3 (2012): 228–41. http://dx.doi.org/10.1108/08858621211207243.
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Kavare, Hemlata Namdev. "Innovations in Financial Inclusion for Sustainable Development." InSight Bulletin: A Multidisciplinary Interlink International Research Journal 2, no. 1 (2025): 11–16. https://doi.org/10.5281/zenodo.15070289.
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<strong><em>Abstract</em></strong> <em>Financial inclusion plays a vital role in promoting sustainable development by providing access to essential financial services for marginalized communities. This paper explores innovative tools and technologies that have significantly expanded financial access, including mobile banking, blockchain technology, and AI-driven credit scoring. These advancements have enhanced convenience, reduced costs, and improved service delivery, particularly in remote and underserved areas.</em> <em>Mobile banking and digital wallets have enabled millions to perform transactions without traditional bank infrastructure, fostering savings and better financial management. Agent banking, with the help of micro-ATMs, has brought financial services to rural populations, while peer-to-peer lending platforms have opened new avenues for credit access. Blockchain applications ensure secure and transparent transactions, supporting cross-border payments and digital identity verification. AI technologies have simplified credit assessments for individuals without formal financial histories.</em> <em>Despite these innovations, challenges persist. Limited financial literacy, inadequate infrastructure, high service costs, and digital divides hinder universal access to financial services. Additionally, concerns related to cybersecurity, data privacy, and regulatory barriers must be addressed to ensure the safe and equitable adoption of financial innovations.</em> <em>The study highlights the transformative impact of these innovations on Sustainable Development Goals (SDGs), particularly in reducing poverty, promoting gender equality, and driving inclusive economic growth. Collaborative efforts from policymakers, financial institutions, and technology providers are essential to overcome obstacles and harness the full potential of financial inclusion. By fostering digital literacy, enhancing infrastructure, and implementing supportive regulations, financial services can become more accessible and impactful for all segments of society, contributing significantly to long-term sustainable development.</em>
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Bincy, George 1., and K.T.Thomachan. "FINANCIAL INCLUSION AND WOMEN EMPOWERMENT: A GENDER PERSPECTIVE." International Journal of Research - Granthaalayah 6, no. 5 (2018): 229–37. https://doi.org/10.5281/zenodo.1270189.
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This paper examines women empowerment associated with financial inclusion. Financial inclusion is delivery of banking services at an affordable cost to the vast sections of disadvantaged and the low-income groups. The various financial services include access to saving, credit, insurance, bank account etc. The access to financial services helps women in their social and economic development. It is noted that access to financial service through financial inclusion do have impact upon the social and financial empowerment of women leading to their overall empowerment.
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Jurgilevičiūtė, Laura, and Vytautas Sūdžius. "Relationship Marketing in Financial Services." Business: Theory and Practice 11, no. (2) (2010): 116–23. https://doi.org/10.3846/btp.2010.13.
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Concentrated competition pose difficulties and challenges for financial service providers – there is a necessity to understand customers, their need to endeavour at loyalty by improving direct interaction and human resource. In this case relationship marketing is supposed to be one of the most effective instruments to achieve these goals. Relationship marketing can be defined as long-term, mutually useful relationship, which is characterized by such attributes as confidence, cooperation, communication, commitment, dependence and etc., development and maintenance. Relationship between financial service providers and their customers is determined by such factors as trust, emotions, involvement, perceived value, service convenience, service quality and so on. Customers who are content with service quality and its price and who believe to be important to financial service provider, prefer the existing financial services provider to its competitors and embrace other financial services proposed by it. Thus relationship marketing permits to offer better value for customers, to enhance relationship with them and profit from their loyalty.
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Agabalinda, Colin, and William F. Steel. "Training vs. informal financial services for the promotion of financial literacy and inclusion in Uganda." Enterprise Development and Microfinance 32, no. 1 (2021): 107–22. http://dx.doi.org/10.3362/1755-1986.20-00011.
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Financial education aims to promote financial inclusion by increasing understanding and use of formal financial services. Despite such training, participation in informal financial practices remains high relative to formal ones in countries like Uganda. A cross-sectional sample survey of economically active urban financial service users is used to test whether financial education through formal training is associated with financial literacy (FL) and FL is associated with increased use of financial services, especially formal ones. The findings indicate that formal financial training is significantly associated with FL, and that higher FL is associated with higher use of both formal and informal financial services. The unexpectedly strong association of the use of informal financial services with financial literacy suggests that informal financial services may have a more complementary role than a simple model of financial formalization would imply. The study suggests that promoting informal financial services may be more efficient in raising financial literacy and inclusion than financial training.
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Suman, Agus, Indri Supriani, and Yendi Rio Nurrachman. "Peningkatan Literasi Keuangan Syariah Masyarakat Desa dalam Mencapai Ekonomi Inklusif Menuju Kesejahteraan Masyarakat." Jurnal Pengabdian kepada Masyarakat 11, no. 1 (2024): 112–17. http://dx.doi.org/10.33795/abdimas.v11i1.4285.
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Financial literacy, including sharia financial literacy, is one of the keys to the growth and development of an economy. As the country with the largest Muslim population in the world, Indonesia has great potential to utilize Islamic finance as a support for economic development. Thus, the Indonesian government is encouraging an increase in financial literacy, not only in conventional finance but also in sharia finance. Sharia economic, financial, and banking services in Indonesia have experienced a rapid increase, marked by the number of Sharia banks showing a positive trend. However, more than 80 million Indonesians are categorized as unbanked amid sharia financial services development. Therefore, sharia financial literacy education is needed to increase sharia financial literacy. This service activity aims to provide outreach and education regarding Sharia financial institutions, types, and services. This service activity is essential to carry out by considering village communities' low literacy level and financial inclusion. The service activities are in Ngaglik Village, Sengat District, Blitar Regency, East Java. Thus, Sharia financial education is expected to encourage increased involvement of MSME players in Sharia financial services, including obtaining business capital financing. Keywords: Sharia Financial Literacy, Sharia Financial Inclusion, MSMEs, Inclusive Economy, Welfare.
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Tian, Lei. "Design and Implementation of Financial Service and Management Platform considering Support Vector Machine Algorithm." Computational Intelligence and Neuroscience 2022 (September 9, 2022): 1–10. http://dx.doi.org/10.1155/2022/7964123.
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With the rapid economic development, the financial industry has quietly become the leader of industries, the core and lifeblood of promoting economic development. At the same time, various financial services and management platforms emerge one after another. However, the emergence of financial services and management platforms cannot effectively alleviate the current financial crisis. In the face of increasingly complex financial risks, traditional financial service and management platforms cannot achieve effective information sharing, which leads to continued low service and management efficiency and frequent financial risk problems. Support vector machine is a data classification algorithm based on supervision, which can realize data sharing and improve the efficiency of data processing. The article firstly readjusted the underlying architecture of the financial service and management platform to break through the barriers of data interaction. Then on this basis, the article further combines the support vector machine algorithm and extends it from binary data classification to multivariate classification. Finally, the paper redesigns the financial service and management platform considering support vector machines. After a series of experiments, it can be found that the financial service and management platform based on the support vector machine algorithm can reduce the financial risk by 17.2%, improve the financial service level by 30.2%, and improve the financial comprehensive service level by 45.2%. At the same time, thanks to information sharing and interaction, the financial service and management platform can effectively predict financial risks, and the accuracy of the prediction basically reaches 78.9%. This shows that a financial service and management platform that takes into account the support vector machine algorithm can effectively prevent financial risks and improve the efficiency of financial services and management.
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Et al., Dr Sameer Koranne. "PERSPECTIVES OF SERVICE FAILURES IN FINANCIAL SERVICES." Psychology and Education Journal 58, no. 1 (2021): 5756–63. http://dx.doi.org/10.17762/pae.v58i1.2211.
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Banking & Finance is a significant contributor to the service sector and it also has its own service loss phenomena. The research carried out on the backgrounds and outcomes that affect the actions of workers specifically suggests a widespread pattern of service delivery failures. In the sense of service provision and shortcomings, work-related behaviors and cumulative operational factors are discussed. The study also explains the role of frontline service personnel and emphasizes the crucial value of service delivery preparation. The study carried out to determine the most significant variables of service failure by along with managerial implications for recovery.
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Nguyễn, Thị Hoài Thu, Minh Thùy Nguyễn, and Đức Hải Phạm. "Assess the impact of mobile money services on the development of financial inclusion in Vietnam and some recommendations." Tạp chí Khoa học và Đào tạo Ngân hàng, no. 255 (August 2023): 1–13. http://dx.doi.org/10.59276/tckhdt.2023.08.2547.
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Today, mobile money has become an extremely useful tool, facilitating the access to financial services of disadvantaged or financially excluded groups in developing countries. However, there has not been much research on the relationship between mobile money services and financial inclusion development in Vietnam. Based on research overview and survey results of 10,248 people in some areas in Vietnam during the period from 2022- 2023, this article builds a quantitative model to evaluate the impact of mobile money services on financial inclusion (FI) in Vietnam in three criteria: (i) Financial Service Access, (ii) Financial Service Using Frequency, (iii) Financial Service Using Value. Research results show that the widespread adoption of mobile money helps to reduce transaction costs, stimulate consumption, reduce risks for users, especially contributing to promoting financial inclusion. From there, the article provides valuable insights and recommendations for policy makers and researchers to use mobile money for socio-economic growth in the context of global integration
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Ghahramani, Shahram, Mehran Rezvani, and Farajollah Rahnavard. "NEW SERVICE DEVELOPMENT AND ITS FINANCIAL PERFORMANCE IN IRAN BANKING INDUSTRY." INTERNATIONAL JOURNAL OF MANAGEMENT & INFORMATION TECHNOLOGY 10, no. 5 (2015): 2177–88. http://dx.doi.org/10.24297/ijmit.v10i5.621.
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New service development is increasingly becoming one of the most important aspects of business strategy in both service and non-service industries. In todays economical world where has become more service oriented, it can be said that the new service development (NSD) is one of the most important components of growth in dynamic environments. As new proposals lead to an increase in income, profit and develop in market share. The aim of the study was to survey new service development and factors affecting its financial performance in banking industry. In terms of research philosophy this is a demonstrative, in terms of research purpose and direction it's a practical and descriptive, and in terms of research implementation strategy it's a survey research that has been executed in cross-sectional time period. The purpose of the research sampling was to examine the new services, which are provided in the various banks. Stratified probability sampling method used is based on 150 questionnaires in headquarters and branches of different banks, which are located in Tehran city, and 118 questionnaires were gathered. Data obtained from the questionnaires were analyzed in both descriptive and inferential level by using SPSS version 21 and Lisrel 8.8 Windows version. Structural equation modeling techniques (confirmatory factor analysis and structural analysis) have been used to test the research hypotheses. Results of the research showed that cross-functional teams and learning orientation have positive impact on the new service marketability. And indirectly have a positive impact on the financial performance of new service. Customer involvement and learning orientation have positive impact on the new service launch preparation, but the effect of new service launch preparation on new service financial performance has not been proved in the current study.
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BEKMIRZAYEV, MIRZOHID, and JAVOHIR XOLIKOV. "PROSPECTS FOR THE DEVELOPMENT OF SERVICE INDUSTRIES." Scientific and Technical Journal of Namangan Institute of Engineering and Technology 8, no. 1 (2023): 233–37. https://doi.org/10.5281/zenodo.7952222.
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In this article, the development of the service industry in the conditions of ensuring economic stability, increasing its importance, the economic analysis of the activity of the service industry today, and the further development of the service network in the future are described in detail. Service sector - part of the economy, which includes all types of commercial and non-commercial services; a consolidated general category that includes the reproduction of various types of services provided by enterprises, organizations, and individuals. It is customary to include culture, education, health care, and consumer services in the service sector. The service sector is often referred to as a post-industrial economic structure due to their well-developed modern infrastructure. It is the service sector that, in economically developed countries, makes up the bulk of the economy in terms of the number of employees. The service sector includes: the service sector (infrastructure services for the production and service sectors of the economy) and the social sector (services for the non-production and legal and financial sectors of the economy).
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Jiang, Chaoyang, and Manman Zhang. "Research on the Influencing Factors of China's Financial Services Trade Competitiveness." Frontiers in Business, Economics and Management 3, no. 3 (2022): 62–67. http://dx.doi.org/10.54097/fbem.v3i3.327.
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According to data from the National Bureau of Statistics, from 2012 to 2020, China's total financial services exports increased from 11.9 billion yuan to 28.8 billion yuan, but the scale of China's financial services exports is still small, and the international market share is low. Therefore, in-depth study of the competitiveness of China's financial services trade and the identification of factors affecting the competitiveness of financial services trade are of great significance to promoting the development of China's financial services trade. This paper analyzes the current situation of China's financial services trade, discusses the influencing factors of China's financial services trade competitiveness, and finally puts forward policy suggestions based on the analysis results, which is of great reference significance for improving the competitiveness of China's financial service trade and promoting the high-quality development of service trade.
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Lorna, Bon Andes, Nathalie San Buenaventura Encinas Kate, Nikko Sarmiento Monserate Allan, Anay Ogarte Nico, Dizon Palaya Ruel, and Pobocan Talangan Laurence. "Development of financial management plan for Tambang Waterworks Cooperative." GPH-International Journal of Business Management 7, no. 11 (2024): 27–47. https://doi.org/10.5281/zenodo.14493250.
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This research focuses on developing a financial management plan for the Tambang Waterworks Cooperative, a community water provider in Barangay Tambang, Tinambac, Camarines Sur. The cooperative faces significant challenges, including financial constraints, inadequate manpower, and limited facilities, which have resulted in unstable water services and compromised water quality. The primary objective of this study is to formulate a comprehensive financial management plan that addresses these challenges. The plan focuses on optimizing resource allocation, improving operational efficiency, and ensuring financial sustainability. It highlights the interconnectedness between operational efficiency and the challenges the cooperative faces. The research provides actionable recommendations to support the cooperative's long-term viability and service reliability through surveys and financial analysis. The financial management plan will serve as a roadmap for the cooperative to achieve sustainable operations and improve the quality of life for its stakeholders by ensuring continuous access to safe water.
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He, Xinxin. "Impact of Digital Economy on China's Services Trade Competitiveness." Frontiers in Business, Economics and Management 11, no. 3 (2023): 166–74. http://dx.doi.org/10.54097/fbem.v11i3.13211.
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With the global spread of the new coronavirus epidemic, international trade has been greatly hindered. However, the rapid development of the digital economy has improved the efficiency of financial services and government governance, providing new solutions and perspectives for countries to develop service trade. Therefore, this paper uses the macro panel data of 30 provinces in China from 2013 to 2020 and the system GMM model to empirically test the impact of digital economy on the competitiveness of service trade from the perspective of financial development and government governance. This paper finds that the development of the digital economy can promote the progress of financial industry and strengthen the level of government governance so as to enhance the competitiveness of service trade; that is, financial development and government governance have mediating effects. Based on the above results, the author proposes to deepen the digital transformation of government governance, deepen the digital reform of financial services and promote the process of digital legal supervision.
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Chokuda, Tinevimbo, Wilford Mawanza, and Farai Chimboza. "The Impact of Emerging Market Trends on the Development and Marketing of Financial Service Products in Zimbabwe Post Dollarization." Journal of Economics and Behavioral Studies 8, no. 6(J) (2017): 216–26. http://dx.doi.org/10.22610/jebs.v8i6(j).1495.
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Abstract: The research sought to analyse the impact of emerging market trends as measured by competition, technology and consumer demographics on the development and marketing of financial service products in Zimbabwe post dollarization. The Zimbabwean financial service sector has been largely characterised by new and changing market trends since dollarization. These trends have largely manifested in the form of entrance of new players in the market, a growing informal sector at the expense of the formal financial sector and the emergence of new technology paving way for the need to develop and market new financial service products. There is therefore need for financial service providers in Zimbabwe to continually embrace innovative product development and marketing strategies so as to shape banking products to fit consumers’ evolving financial needs much of which are well beyond the realm of traditional banking products. An explanatory research design was adopted in conjunction with a descriptive research design. Results from the study indicate that the entry of new financial institutions, removal of barriers between institutions, emergence of non-regulated financial institutions, increased consumer access to financial information owing to increased adoption of technology, market fragmentation and increased formal unemployment have a significant impact on the way financial service products are structured, provisioned. In light of that, it is recommended that financial service providers should design and tailor new business models to suit the emerging market environment.Keywords: Emerging market trends, development, financial services, Zimbabwe, post-dollarization
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Majune, Socrates, John Gathiaka Kamau, and Michael Ndwiga. "Drivers of Service Exports from Kenya." Journal of African Development 24, no. 2 (2023): 284–313. http://dx.doi.org/10.5325/jafrideve.24.2.0284.
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ABSTRACT This study investigates the drivers of traditional (transport, travel, and government services), modern (financial and insurance, and communication), and composite (total, traditional, and modern) service exports in Kenya. Eight autoregressive and distributed lag (ARDL) models, for each above-mentioned service, are estimated using time series data ranging from 1975 to 2017. Results reveal that total service exports are determined by world demand, goods exports, Real Exchange Rate, human capital, institutions, financial development, and infrastructure. The authors make five major insights at the disaggregated level. First, exports of goods improve exports of all services in the long-run. Second, world demand, which signals external shocks, has a positive effect on traditional services. As for modern services, the effect is positive in the short-run but not in the long-run. Third, the J-curve effect is evident in travel, transport, insurance and financial, and communication services. Fourth, institutions are a short-run phenomenon. Fifth, human capital, financial development, and infrastructure improve most services in the long-run but the effect is negative in the short-run. For purposes of policy, we recommend the promotion of merchandise exports as it improves exports of all services. Other policy instruments vary across services. Therefore, policies should be formulated per service.
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Zhang, Hangrui. "The Impact of ChatGPT on Finance Technology." Advances in Economics, Management and Political Sciences 80, no. 1 (2024): 250–57. http://dx.doi.org/10.54254/2754-1169/80/20241887.
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With the rapid development of science and technology, financial technology has risen rapidly around the world and has become a key driving force in the financial field. The emergence of natural language processing models such as ChatGPT, has brought new possibilities to financial services. This paper mainly studies the role and impact of ChatGPT in financial technology. Focus includes its applications in customer service, investment advice and risk management, as well as the potential impact of these applications on financial operations and user experience. The purpose of the research is to gain an in-depth understanding of the application of ChatGPT in the financial field, and reveal its potential contribution to improving financial service efficiency. This study uses literature analysis, case analysis and data analysis. Through systematic combing of relevant literature, we can understand the development status of ChatGPT in financial services. The research of this paper found that ChatGPT has a significant influence in the field of financial technology. Its application in customer service can improve service efficiency and provide users with faster and more personalized services. However, to ensure information security and privacy protection, financial institutions need to carefully weigh the pros and cons when adopting ChatGPT technology.
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Chusnul Maulidina Hidayat, Irwan Susanto, Maliana Puspa Arum, Selin Lestari Br Karo, and Ahmad Fahreza. "Perlindungan Konsumen Dalam Perkembangan Financial Technology Di Indonesia." Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis 1, no. 3 (2023): 299–305. http://dx.doi.org/10.61132/manuhara.v1i3.228.
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The rapid technological developments also have an impact on the financial industry in Indonesia. Financial service providers issue a variety of products to support their business activities and also to serve consumers who use their product services. One of the products they offer to consumers is Fintech. The Fintech innovations offered include Peer to Peer Lending (P2PL), crowdfunding, Payment Gateways, and risk and investment management. From these technological developments, new challenges arise for financial service supervisors and the government to monitor these practices in order to create an environment that is not detrimental between financial service providers and consumers. This study aims to explore the role of existing legal regulations in Indonesia in dealing with technological developments in the financial sector. The research was conducted by means of descriptive analysis and collecting review literature studies to compare and analyze consumer protection in the development of Fintech. The results of this study indicate the need for supervision by financial supervisory institutions in practice to oversee the activities carried out by financial service providers in offering their products to consumers, so that there are no violations that can harm consumers.
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Hikmah, Dian Efriyenti, and Khadijah Khadijah. "Financial Literacy Development On Housewives As A Basis For Building Family Financial Resilience." MOVE: Journal of Community Service and Engagement 2, no. 2 (2022): 47–51. http://dx.doi.org/10.54408/move.v2i2.137.
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The implementation of community service activities that will be carried out in the form of Financial Literacy Development for Housewives as a Basis for Building Family Financial Resilience in Barelang Mega Jaya Sejati Housing. The number of problems that have been encountered, the performance of a woman is at stake because she is required to harmonize and regulate the amount of income and increase in some basic necessities and daily needs. In addition to problems regarding financial management and lack of understanding of financial literacy, the problem that the service wants to minimize is related to the lack of knowledge of housewives related to fintech. This service will be carried out for 5 meetings with the material for each meeting will be different to solve existing problems. The methods provided during this service are lectures, tutorials and exercises related to financial literacy. Barelang Mega Jaya Sejati housewives already have an understanding of the importance of financial education in managing household finances so that the planning can run smoothly.
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Leyshon, Andrew, Nigel Thrift, and Jonathan Pratt. "Reading Financial Services: Texts, Consumers, and Financial Literacy." Environment and Planning D: Society and Space 16, no. 1 (1998): 29–55. http://dx.doi.org/10.1068/d160029.
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The authors focus upon the changing nature of production and consumption within the retail financial services industry. The perennial problem which faces all producers of financial services is information asymmetry; that is, providers and consumers of financial products have unequal amounts of information about whether or not customers have the wherewithal to make them ‘capable’ purchasers. Thus, the problem of information asymmetry is usually manifested in a priori decisionmaking about the suitability of customers. This problem has traditionally been overcome by forging interpersonal relationships of trust with consumers through copresence. Increasingly, however, trust in consumers is being forged through technologically mediated means of information collection functioning ‘at a distance’ so that financial services producers are coming to ‘read’ consumers as ‘texts’, through the medium of databases. These developments have had a number of effects, such as increased competition in retail financial markets, while branch networks, which acted as durable barriers to entry to the market, have become less important as sites of market intelligence and knowledge. Consumers have also been forced to forge new relations of trust with retail financial service providers. This is increasingly being achieved through the use of various media and through identification with brands. Such developments have served to create social and spatial divisions of financial inclusion and exclusion, as producers use at-a-distance information to discriminate between ‘good’ and ‘bad’ customers. Those ‘inside’ the financial system are able to use their financial knowledge to take advantage of increased levels of competition between financial service providers. However, those excluded from the financial system are doubly handicapped as they live in both a financial and an information shadow. Such individuals are likely to pay an increasingly heavy price for their exclusion, particularly given the collapse of universal welfare provision and the allied growth of private welfare-related financial products. In recognition of this, in the final part of the paper we consider ways of countering problems of financial exclusion and low levels of financial literacy.
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OKUNBANJO, Olajide Idowu, Joseph Olusola OJENIKE, and Segun Kamoru FAKUNMOJU. "MICROFINANCE INSTITUTIONS ACTIVITIES AND MICROENTERPRISES DEVELOPMENT IN SOUTHWEST, NIGERIA." BUSINESS EXCELLENCE AND MANAGEMENT 12, no. 4 (2022): 50–64. http://dx.doi.org/10.24818/beman/2022.12.4-04.
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The development of micro scale business in a developing economy cannot be overstated due to the economic contribution and nature of the business. One of the challenges of micro businesses identified by scholars in developing economy like Nigeria is accessibility of funds which microfinance institutions have been saddled with that responsibility. Thus, there is need to see how the microfinance institutions are lifting to expectation. Therefore, the study investigated how the microfinance institutions activities has impacted on the micro business development in selected Southwest States in Nigeria. The study employed descriptive research design with stratified sampling technique. Primary data was collected via questionnaire and 384 copies of questionnaire were administered but 297 were returned and useful for the analysis. The findings using regression analysis revealed that financial service of microfinance institutions has positive but insignificant effect on microenterprises development. Non-financial service of microfinance institutions has a positive and significant effect on microenterprises development in Southwest Nigeria. It is concluded that non-financial service influenced microenterprises development in the study. It was recommended that microfinance institutions in Southwest Nigeria should continue to offer non-financial services in terms of organizing training programs, give support to expand business, offer technical advice and give competent advice to the operators of micro scale enterprises Microfinance banks should lessen the conditions associated with their financial services to the operators of micro enterprises so that these operators may be able to access micro credit.
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Zaika, Olena. "Digital transformation as a driver of financial sector development." International Science Journal of Management, Economics & Finance 4, no. 1 (2025): 23–30. https://doi.org/10.46299/j.isjmef.20250401.03.
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Digital transformation has become one of the main driving forces behind the development of the financial sector, fundamentally changing its structure and functioning. Modern innovative technologies, such as artificial intelligence, cloud services, the Internet of Things, big data analytics, and blockchain, provide opportunities to introduce new approaches to managing financial processes, helping to increase efficiency, reduce costs, and improve customer service. Digital platforms allow banks and financial institutions to automate routine processes, increasing productivity and reducing transaction processing time. The COVID-19 pandemic has become a positive catalyst for an accelerated transition to digital financial solutions. The closure of physical bank branches and the restriction of social contacts have forced consumers and institutions to rethink their approaches to financial services. As a result, mobile applications, online banking and electronic payment systems have become an integral part of everyday life. Financial institutions have quickly adapted to the new environment by offering customers convenient and secure ways to interact, which has contributed to the growth of trust in digital service channels. However, along with the benefits of digitalization, the financial sector faces a number of challenges. In particular, cybersecurity issues are becoming increasingly relevant as the amount of data stored and processed in digital format grows. Protecting confidential information and ensuring the security of financial transactions requires institutions to invest heavily in modern security systems and ongoing staff training. In addition, the rapid development of technology is outpacing the regulatory framework, which may lead to legal uncertainties and increased risks for market participants. Financial institutions implementing digital solutions face the need to restructure their business models to remain competitive. This requires investing in the latest technologies, developing partnerships with Fintech companies, and shifting to new approaches to customer interaction. Innovative financial products, such as automated investment platforms, digital currencies, and mobile payments, are becoming the basis for the future development of the sector, providing convenience, accessibility, and an individualized approach to customer service. At the same time, digital transformation is creating new opportunities for economic growth, increasing the competitiveness of financial institutions and facilitating integration into the global economy. Research in this area allows us to better understand the impact of digital technologies on economic processes and develop strategies to maximize their potential. Prospects for further development of the digital financial sector include improving data analytics processes, enhancing customer service, and strengthening regulatory frameworks to ensure the safety and soundness of financial systems. The article discusses the main trends of digital transformation, its impact on the financial sector and strategic approaches to overcoming the challenges faced by market participants in the digital era.
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Ogbemudia, Imhanrenialena Benedict, Obi-Anike Happiness Ozioma, Okafor Chikodili Nkiru, and Ike Ruby Nneka. "Potential for indigenous communication systems to improve financial literacy: evidence from Nigeria." Enterprise Development and Microfinance 32, no. 1 (2021): 123–39. http://dx.doi.org/10.3362/1755-1986.20-00014.
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The low level of education and lack of electricity hinder dissemination of financial literacy information in rural communities. To address this problem, this study investigated the roles of the indigenous communication system in closing the gaps in dissemination of financial literacy information among Nigerian rural farmers. It was found that the use of indigenous language in formal financial service literacy campaigns has a significant association with dissemination of formal financial service literacy information to rural farmers. Second, contrary to our earlier expectations, no significant association was found between community leaders and the dissemination of formal financial service literacy information to rural farmers. Third, town-criers’ participation in formal financial service literacy campaigns has a positive significant impact on the dissemination of formal financial service literacy information to rural farmers. The researchers conclude that financial authorities should encourage indigenous language and town-criers in the dissemination of financial literacy information to rural famers.
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Zheng, Kexing. "Research on the Financial Management of Meituan." Advances in Economics, Management and Political Sciences 86, no. 1 (2024): 232–39. http://dx.doi.org/10.54254/2754-1169/86/20240790.
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Currently domestic life service platforms are developing at a high speed under the promotion of the Internet and mobile payment, it provides rich and diversified life services and a convenient and efficient consumption experience for the residents and occupants, which has become a necessary part of daily life. Users can search through the platforms and compare the service content and prices of different merchants to choose the service that best meets their needs. Economic development has also led to the growth of consumer demand for life services. The diversified choices and excellent services provided by online service platforms attract increasing number potential users to engage them, driving the development and progress of the whole industry. This paper aims to study the financial management of Meituan, which is one of the most popular lifestyle platforms, through case study, to explore its advantages and problems and to propose improvement solutions. The study found that Meituan is in good financial condition, with profitability and cash flow at positive level. In addition, Meituan has developed effective measures to avoid risks and maintain the normal operation and profitability. This study understands the current stage of financial management strategies and problems of Meituan, and the results provide references for the future financial management and strategic decision-making, which are valuable for other firms in the industry.
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Moutusi Tanha, Md. Ruhul Amin, Md. Yeamin Masum, Mithun Bairagi, Md. Habibur Rahman, and Md. Zahid Hasan. "Cashless Mobile Financial Services: Rapid growing financial sector in Bangladesh's Financial Industry." Annals of Management and Organization Research 6, no. 2 (2024): 107–25. http://dx.doi.org/10.35912/amor.v6i2.2108.
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Purpose: Mobile finance services have grown in Bangladesh, reaching a large population without access to traditional banks. This research investigates how mobile banking affects Bangladesh's economy. The paper analyzes mobile financial services in the nation and identifies growth prospects. Furthermore, the study will examine the potential impact of mobile financial services on improving the quality of life for low-income persons and their role in combating poverty. Methodology/approach: In order to gather data on the adoption and utilization of mobile financial services in Bangladesh, the research will integrate primary and secondary sources, such as surveys, interviews, and case studies. The study will also examine the socioeconomic and demographic factors influencing the country's adoption of mobile financial services. Results/findings: The study also analyzed mobile financial services' economic benefits and potential drawbacks. The study will focus on the potential impact of mobile finance services on enhancing financial inclusion, expanding access to credit, and promoting economic growth in Bangladesh. The thesis will examine the potential impact of mobile financial services on enhancing financial literacy among the population and boosting the nation's GDP. Limitations: Bangladesh's Information and Communication (ICT) strategy highlights the government's digital initiatives and policy goals as weak regarding digital inclusion. Consequently, the extent to which digital services and financial technology (fintech) will provide financial inclusion in rural Bangladesh remains uncertain. To achieve financial inclusion in the digital economy through digital services, rural populations must have access to digital equipment and supportive social contexts. Contribution: The research will investigate Bangladesh's mobile banking regulatory system and suggest improvements to protect consumers. It will also examine mobile financial service providers' problems and opportunities, as well as solutions. This article seeks to study mobile banking services in Bangladesh and find development opportunities. The findings will inform policymakers, financial institutions, and service providers in Bangladesh and other developing nations where mobile banking proliferates. Keywords: Cashless, Mobile Banking, Mobile Financing
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Bedrinets, M. D. "The Evolutionary Development of Ukraine’s Financial System." Business Inform 11, no. 526 (2021): 341–48. http://dx.doi.org/10.32983/2222-4459-2021-11-341-348.
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The article is aimed at studying the evolutionary development of the financial system of Ukraine. The sustainability of a well-regulated and well-controlled financial system is essential for both domestic and international economic and financial stability. The study examined the development of Ukraine’s financial system, reflected important links between financial stability, financial depth, financial accessibility and the importance of managing the financial system in Ukraine. Problems in financial systems can affect the efficiency of monetary policy, reduce economic downturn, require capital financing and influence the exchange rate, as well as create significant financial costs associated with saving troubled financial institutions. Moreover, with the increasing interrelations between financial institutions, as well as the emergence of financial companies along with more developed financial and trade relations between financial structures in one jurisdiction, it is possible to quickly block the movement of funds across national borders. Prospects for further explorations in this direction are the study of the development of innovative technologies in accordance with changes in the preferences of financial services consumers; distribution of virtual service channels, personalized financial services and mobile solutions; development of open banking and expanding cooperation between traditional financial institutions and FinTech companies, which will facilitate provision of better satisfaction of clients’ needs. Adoption of comprehensive changes to regulations on depository activities, securities, as well as the activities of stock exchanges will give professional stock market participants more opportunities to introduce innovations in the provision of financial services.
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Hwang, Yoonyoung, Sangwook Park, and Nina Shin. "Sustainable Development of a Mobile Payment Security Environment Using Fintech Solutions." Sustainability 13, no. 15 (2021): 8375. http://dx.doi.org/10.3390/su13158375.
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Financial technology (fintech) services have come to differentiate themselves from traditional financial services by offering unique, niche, and customized services. Mobile payment service (MPS) has emerged as the most crucial fintech service. While many studies have addressed the essential role of security when service providers and users choose to engage in financial transactions, the relationship between users distinct perceptions of security and MPS success determinants are yet to be examined. Thus, this study primarily aims to uncover the distinctive roles of platform and technology security by investigating how users react differently to their varying understandings of the MPS usage environment. This study proposes a research model comprising two security dimensions (platform and technology) and three MPS success determinants (convenience, interoperability, and trust). We evaluated the proposed model empirically by using an online survey of 356 users. The survey accounts users experiences of the selected MPS. The results show that a security driven MPS can essentially enhance or deteriorate users positive perceptions of MPS success determinants while they use it for financial transactions. To further understand how this recent trend of user perception of security affects the overall MPS usage experience, this study provides theoretical insights into the roles of platform and technology securities. Managerial insights on the design strategies of MPS providers are also provided based on the potential implications of users subjective and objective perceptions of MPS security environment.
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Kozhushko, Lyudmila A., Oksana N. Vladimirova, Natalia P. Lemke, Margarita A. Urmancheeva, and Vladimir Yu Soldatov. "Organizational and financial model of accompanied residence." Medical and Social Expert Evaluation and Rehabilitation 22, no. 2 (2021): 32–39. http://dx.doi.org/10.17816/mser48948.
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The relevance of the development of developing experience and methodological support of the constituent entities of the Russian Federation. To organize activities to provide activities aimed at the development of the direction, the experience of St. Petersburg, as a subject of the leader in the Russian Federation in the development of technologies for accompanied accommodation, was studied and analyzed. The study was conducted on the basis of the results of the annual monitoring study of materials submitted by the executive authorities of 85 constituent entities of the Russian Federation on the organization of technologies for accompanied accommodation.As a result of the study, the main activities in the development of this direction in St. Petersburg were identified: expanding the regional list of social services provided by social service providers; assigning disabled people of working age with intellectual disabilities to a separate social group; developing recommended individual social service programs, including: for disabled people of working age with intellectual disabilities when living in social apartments, development of industry-specific technological regulations for the provision of measures to support disabled people, creation of equal opportunities to enter the social services market for both state and non-state social service organizations, implementation of infrastructure measures, identification of financial sources, etc. The use by the constituent entities of the Russian Federation of recommendations on reforming the regional regulatory legal framework and the implementation of key events will allow introducing the best practices of St. Petersburg in organizing various forms of accompanied residence.
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Sinha, Rajeeva, Bharat Maheshwari, and Avik Kedia. "Financial Literacy Through Service Innovation." South Asian Journal of Business and Management Cases 2, no. 2 (2013): 177–91. http://dx.doi.org/10.1177/2277977913509168.
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Financial literacy enables financial inclusion, a key policy concern in economic development. Governments around the world are keen to promote financial literacy and fund programmes and organizations that promote financial literacy in low-income populations and youth. However, given the complex interaction of behaviour and skills in financial decisions, it is difficult to conduct an outcome-based evaluation of financial literacy programmes. In the absence of a reliable ex-post evaluation, we focus on ex-ante considerations that should guide us in the design of financial literacy programmes. This article provides a framework for financial literacy programme design drawing lessons from the service innovation literature and experiences of Sanchayan, a non-governmental organization in India that delivers financial literacy and services to low-income adults and youth. We show how Sanchayan in its financial literacy programme design takes the context and the needs of its clients into account and delivers services to its clients in their own comfortable environment. Several challenges faced by Sanchayan in imparting financial literacy and services are also identified.
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Soetan, Taiwo O., Omonigho S. Umukoro, and Adedoyin R. Hassan. "Toward the Attainment of Sustainable Development Goals: The Impact of Transformative Service Research on Financial Inclusion." International Business Research 17, no. 1 (2024): 47. http://dx.doi.org/10.5539/ibr.v17n1p47.
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Adopting approaches of Transformative Service Research (TSR), the study explored rural and urban perspectives of Financial Inclusion, an enabler of the attainment of the 2030 Sustainable Development Goals, in an emerging economy. A cross-sectional survey was conducted in one of the largest cities in Africa with specific emphasis on an urban and a rural population. The urban sample was obtained from a major urban setting in the city while the rural sample was obtained from the outskirts of the city. Non-probability sampling methods were used to derive the study sample, which included a combination of purposive and convenient sampling. The study sample was made up of 453 participants with 46.8% of them being rural residents and 53.2% being urban residents. A structured questionnaire was utilized in eliciting relevant information from the study participants. Outcomes as depicted by an empirical framework showed that residential status had a significant main effect on access to financial inclusion services, such that rural residents had limited access to financial inclusion services; while perceived cost of financial inclusion had a significant main effect on usage of financial inclusion services, such that perceptions of high cost of perceived inclusion resulted in less usage of financial inclusion services. Based on the study outcomes, financial institutions may consider rural-urban differentials in ascribing service charges for financial inclusion services to encourage usage.
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Yin, Huiling. "Rural fintech difficulties and further development." BCP Business & Management 30 (October 24, 2022): 766–77. http://dx.doi.org/10.54691/bcpbm.v30i.2528.
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In recent years, fintech has played an important role in empowering rural revitalization. However, in the concrete practice process, the further development of the rural fintech has encountered practical difficulties, and it is necessary to further think about how the rural fintech can better integrate into the rural production and living environment. In practice, some cases emerging in agricultural production trusteeship services can give some enlightenment to the development of rural fintech. This paper in the comb the Tunliu District, Yicheng County and Yonghe County agricultural production hosting service financial technology application case, put forward should establish a bigger organization system docking financial technology, build a platform to promote comprehensive big data to solve the problem of data sharing, combined with "wisdom agriculture" rural information technology application results to get through information service system, accelerate the promotion of rural credit system construction, full publicity and popularization to enhance farmers and farmers financial technology literacy experience, finally based on this relevant suggestions.
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Li, Yi. "Research on the Rural Financial Service System in China." Asia Pacific Economic and Management Review 1, no. 4 (2024): 43–53. http://dx.doi.org/10.62177/apemr.v1i4.14.
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With the in-depth implementation of the Rural Revitalization Strategy, the optimization of the rural financial service system is particularly critical, which is of great significance in promoting rural economic development and improving the living standards of farmers. At present, the rural economy and the overall economic strength are relatively weak, making it difficult to achieve the goal of promoting rural revitalization comprehensively only through rural finance. Based on this, this paper analyzes the current situation of the rural financial service system and puts forward strategic measures such as strengthening the construction of the service network, innovating financial products and services, and improving the risk prevention and control mechanism. These measures will help to improve the overall efficiency of the rural financial service system, provide strong financial support for rural revitalization, and promote the sustainable development of the rural economy.
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Suhidayat, Tatang, and Azhar Affandi. "Analisis Kepuasan Nasabah yang dipengaruhi Nilai Pelanggan dan Kepercayaan Pelanggan serta Kualitas Pelayanan." Jurnal Ilmiah Manajemen Kontigensi 6, no. 1 (2018): 35–48. https://doi.org/10.5281/zenodo.3382171.
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Banking services are financial institutions as intermediation in financial services. It plays an essential role in enhancing the company's operational activities. People's credit bank, which is a financial service, contributes to the development of small and medium enterprises. Competition in financial services, especially people's credit banks, which is increasingly stringent requires increasing the quality of their services to increase their customer satisfaction. This study aims to determine the effect of service quality on customer value and trust as well as its implications on customer satisfaction analyzed by a survey approach to rural credit banks in the City/Regency of Bandung, West Bandung, and Cimahi. The samples are 384 customers with the Cluster Proportionate Stratified Random Sampling, which is processed by path analysis. The results indicate that there is a significant influence on the service quality to customer value and trust and its implications for customer satisfaction. The results of this study contribute to the development of a study in the marketing field, specifically customer satisfaction in the financial services sector as the people's credit bank.
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Vnukova, Nataliya, and Robert Bacho. "Trends in the developing Ukrainian non-bank financial service markets assessed using a mixture separation method." Economics of Development 19, no. 4 (2021): 48–60. http://dx.doi.org/10.21511/ed.19(4).2020.05.
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Non-bank financial institutions play an important role in the non-bank financial service markets expressed in expanding the access to financial services for individuals and legal entities. The non-bank financial service markets demonstrate their performance peculiarities in the pre-crisis and post-crisis periods that bring up to date the need to form a scientific presentation of their development trends. Therefore, it is necessary to provide scientific background and identify the regress and progress processes in the non-bank financial service markets. The research aim is to develop an analytical approach to determining the peculiarities of the development processes in the non-bank financial service markets. The research assesses the key indicators of the non-bank financial service markets in terms of quantity by dividing a set of values into groups by cluster analysis and multidimensional object clustering by a system of indicators, as well as identifying the progress and regress patterns in the non-bank financial service markets. Achieving the research results requires taking into account the above-mentioned objectives fulfilled in seven stages. The research results reflect the influence on the financial service markets exerted by the governmental regulation policy and the consumer protection level in these markets.
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Agarina, Melda, Sutedi Sutedi, and Arman Suryadi Karim. "DESAIN SISTEM INFORMASI LAYANAN KEUANGAN SEKOLAH BERBASIS CLOUD COMPUTING." SIMADA (Jurnal Sistem Informasi & Manajemen Basis Data) 1, no. 1 (2018): 51. http://dx.doi.org/10.30873/simada.v1i1.1114.
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The financial services system is one that is important in the provision of education in college or also in school. Although education managers' understanding and awareness of the importance of an IT-based financial services system is increasing, there are still many educational institutions that do not yet have the capability to develop and implement IT-based financial services systems due to limited resources and funds. The development of cloud computing-based systems is a new paradigm in the IT world in delivering IT services that enable schools to implement IT-based service systems without having to invest in too large IT equipment. This study discusses the design of system architecture and the development of prototype software supporting school financial services. The results of this study are computer software that can be used to improve school financial services so as to help schools with limited resources and funds in the effort of developing the systemKeywords: Financial Service; Cloud Computing; IT Services.
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Fang, Hongyu. "The Impact of Population Aging on Financial Services and Economic Development." Advances in Economics, Management and Political Sciences 56, no. 1 (2023): 155–62. http://dx.doi.org/10.54254/2754-1169/56/20231101.
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With the increasing aging population, it has had a profound impact on the financial services industry and economy. This study aims to explore the effect of population aging on the financial service industry and economy and propose corresponding countermeasures and suggestions. The aging population has brought challenges to the financial services industry. The increase in the elderly population has led to a rise in demand for financial products and services. Financial institutions innovate and develop financial products and services that meet the needs of older people. At the same time, the financial literacy of older people is relatively low, and financial institutions need to strengthen financial education and improve their financial knowledge level. Secondly, the aging population has had multiple economic impacts, with decreased labor supply and increased elderly care expenses putting pressure on economic growth. Financial institutions must pay attention to this trend, adjust loan policies, and support the development of emerging industries to promote sustainable economic growth. In addition, the change in the consumption needs of older adults has also brought new opportunities to the economy. Financial institutions can meet the consumption needs of older people and promote economic development through innovative products and services.
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Asrorbek, Bakhtiyorov. "DEVELOPMENT OF THE FINANCIAL MANAGEMENT SYSTEM IN UZBEKISTAN." International Journal Of Management And Economics Fundamental 03, no. 03 (2023): 25–31. http://dx.doi.org/10.37547/ijmef/volume03issue03-04.
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In the context of market relations to the system of financial management of enterprises, firms and partners, suggests a new approach. The economically independent and financially stable functioning of enterprises depends on a number of factors, such as the correct organization of management on them, the rational organization of production and service using existing capabilities, the use of scientific and technical innovations, new information technologies, the correct organization of financial management. At the same time, this article reflects on the prospects for the development of the financial management system in Uzbekistan, and also aims to reveal the features and principles of the financial management system
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Daway-Ducanes, Sarah Lynne Salvador, and Maria Socorro Gochoco-Bautista. "Manufacturing and Services Growth in Developing Economies: ‘Too Little’ Finance?" Progress in Development Studies 19, no. 1 (2019): 55–82. http://dx.doi.org/10.1177/1464993418807585.
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This article explores the relationship between financial development and growth in manufacturing and service sectors in 77 developing economies over the period 1984–2013. Specifically, we examine whether the size of the financial sector matters and if it does, whether the size of the financial sector in these countries is of a sufficient scale for credit and liquidity expansion to benefit the economy. Using the two-step system generalized method of moments, we find a u-shaped relationship between either manufacturing or services growth and financial size, indicating that a critical level of financial scale has to be achieved for financial expansion to positively affect the growth. For some 50%–90 per cent of the economies in the sample, there is a robustly long-run adverse effect of financial expansion on both manufacturing and services growth, indicating a case of ‘too little’ finance, likely explained by a combination of weak institutions, market failures and the existence of large and lumpy investments that require sufficient financial scale.
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Zhao, Hongxin, and Li Han. "The Development Path of Financial Promotion of Science and Technology Innovation in the Context of New Quality Productivity Development." Transactions on Economics, Business and Management Research 7 (June 5, 2024): 15–24. http://dx.doi.org/10.62051/xj7ez708.
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Science and technology innovation is the kernel of developing new quality productivity, and finance has an important role in promoting science and technology innovation. Based on this, this paper studies the path of financial boosting of science and technology innovation, selects the national panel data from 2013 to 2022, adopts the entropy value method to determine the weight of each index and calculate the comprehensive value, and establishes the VAR model of financial input and science and technology innovation development. It is found that 35% of the changes in the development of science and technology innovation can be explained by financial inputs, and further puts forward suggestions to improve the breadth, depth and precision of financial services for science and technology innovation in four aspects: innovating the form of financial inputs, improving the matching precision between financial services and science and technology innovation needs, innovating the financial service system and optimizing the financial ecological environment, so as to provide reference and reference for the formation and development of the development of new-quality productivity.
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Roy, Sanjit Kumar, and M. S. Balaji. "Measurement and validation of online financial service quality (OFSQ)." Marketing Intelligence & Planning 33, no. 7 (2015): 1004–26. http://dx.doi.org/10.1108/mip-07-2014-0132.
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Purpose – The role of service quality in fostering the growth of online financial services has received much attention in the academic and practitioner communities. In this context the purpose of this paper is to explore the underlying dimensions of perceived service quality in the online financial services context and develop a scale for measuring online financial service quality (i.e. OFSQ). Design/methodology/approach – The present study anchors in Grönroos’s (1984) service quality model and DeLone and McLean’s (2003) information systems (IS) success model in developing a multidimensional multi-item scale for measuring OFSQ. Accepted scale development method was employed to identify the OFSQ dimensions. Exploratory and confirmatory factor analysis was employed to analyze the data. Findings – OFSQ consists of five dimensions which are convenience quality, functionality, interaction quality, information quality, and image quality. The OFSQ scale exhibits adequate degree of validity and reliability. Practical implications – OFSQ instrument developed in this study enable service managers to accurately measure service quality and benchmark it to competitors that could help the service provider to improve their service performance level. These findings will provide the managers with a bird’s eye view of the levers for improving and managing the perceived quality of the online financial services in customer’s minds. Originality/value – The contribution of this study lies in the identification of perceived service quality dimensions in the online financial services context by integrating two theoretical models, i.e. Grönroos’s (1984) service quality model and DeLone and McLean’s (2003) IS success model.
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Mamakhatov, Tlesh M., Ekaterina L. Vodolazhskaya, and Alla N. Stolyarova. "Price and financial stability of the Bank of Russia: Non-financial mechanisms for the competition development." RUDN Journal of Economics 31, no. 3 (2023): 587–99. http://dx.doi.org/10.22363/2313-2329-2023-31-3-587-599.
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The paper considers the problem of price and financial stability of the Bank of Russia, as well as the issue of the influence of inflation and currency exchange rate volatility on economic growth rates. It has been proved that the growth in prices for services has a significant impact on the inflation dynamics. It is the dynamics of the consumer price index for services that generally determine inflation in the service sector. It has been substantiated that in the policy of the Bank of Russia it is expedient to use non-monetary instruments to reduce inflation, namely the development of competition and control over the pricing mechanism on the market. Effective measures that contribute to reducing the variation in prices for services and inflation are: raising competition in the economy and the growth of control over the activities of natural monopolies; measures aimed at developing competition in the housing and communal services market, control over the formation of tariffs in the light of the implementation of programs intended to increase the efficiency of natural monopoly subjects; implementation of the requirements for the growth of transparency and openness of the activities of natural monopolies, especially in terms of tariff calculation, as well as the growth of control over their activities; the participation of the Bank of Russia, together with the territorial offices of the Bank of Russia and the Offices of the Federal Antimonopoly Service in the constituent entities of the Russian Federation, in the process of monitoring and approving the tariffs of natural monopolies. Based on the results of the study, the authors of the paper developed proposals for non-monetary instruments as a measure to reduce inflation and improve the policy effectiveness of the Bank of Russia on inflation targeting.
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Anna, Sofia Atichasari, . Kristanti, Hayriah Neneng, and Shinta Wulandari Septantri. "Analysis of Quality and Implementation of Sharia Financial Services Based on Financial Technology in Indonesia." International Journal of Current Science Research and Review 06, no. 07 (2023): 4941–47. https://doi.org/10.5281/zenodo.8176424.
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Abstract : Technology development is increasing, marked by the increasing internet use in society. In addition, with technological advances, now many people shop for their needs through marketplaces. This study aims to describe the implementation of Fintech in Indonesia as a process of facing the digital era and quickly capturing opportunities in developing product market share. The type of research that researchers use is field research with qualitative descriptive methods. This research shows that technology services can make it easier for customers to carry out various transactions. It is proven by the number of users of the data sharia service feature who activate the service. From several acknowledgments of customers who use the data Sharia peer-to-peer lending feature, they feel accommodating with it without the sin of usury—the implementation of Sharia financial services carried out by corporate follows Islamic principles and achieves to make it easier for customers.