Relevant bibliographies by topics / Digital banking adoption

Contents

  1. Journal articles
  2. Dissertations / Theses
  3. Books
  4. Book chapters
  5. Conference papers
  6. Reports

Academic literature on the topic 'Digital banking adoption'

Author: Grafiati
Published: 2 June 2025
Last updated: 31 July 2025

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Journal articles on the topic "Digital banking adoption"

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Pham, Duy Khanh. "Digital Banking Adoption in Vietnam: An Application of UTAUT2 Model." Webology 19, no. 1 (2022): 3243–62. http://dx.doi.org/10.14704/web/v19i1/web19214.

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Digital banking is a modern form of banking – a new type of digital business. It covers all aspects of a traditional bank and transforms it into an application through digital technology. Digital banking plays a critical role in banking and economic development in the era of industrial revolution 4.0. This research examines the factors affecting the intention to use digital banking services in Vietnam, a frontier market. The research inherits the UTAUT2 research model to examine the determinants of digital banking services. The empirical study results show that the behavioural intention of dig
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Hasibuan, Putri Septi Naulina, Liya Rinawati, and Rinto Harno. "DIGITAL FINANCE ADOPTION STRATEGY IN SHARIA BPR." JOURNAL OF HUMANITIES SOCIAL SCIENCES AND BUSINESS (JHSSB) 2, no. 3 (2023): 404–15. http://dx.doi.org/10.55047/jhssb.v2i3.587.

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The emergence of Financial Technology has not only transformed conventional banking businesses but also Islamic banking. This is evident from the increasing collaborations between Islamic banks and Fintech companies. The purpose of this research is to examine the relationship between perceived risk, perceived benefits, financial literacy, and the intention to adopt digital finance in the Islamic banking sector. The study was conducted using a correlational research design and data were collected from 85 customers of Islamic banks through questionnaires. The data were analyzed using multiple li
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Jeevitha, P. "Analysis of Digital Banking Adoption among Gen Z Students." INTERANTIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT 09, no. 03 (2025): 1–9. https://doi.org/10.55041/ijsrem42972.

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The study sought to examine the adoption of digital banking among Gen Z students in Coimbatore City. A survey was administered among 75 Gen Z students who actively used digital banking. The collected data was analyzed using SPSS, employing both the Chi-Square test and T-Test. The Chi-Square test results showed no significant relationship between gender and the type of digital wallet used, nor between age and the wallet used for digital banking. Additionally, the T-Test revealed no significant differences in digital banking usage among Gen Z students based on age. Key words: Digital banking, Ge
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Dorotheou, Doros. "Determinants of the adoption of Digital Banking: A Study of Cyprus." International Journal of Management and Commerce Innovations 12, no. 2 (2025): 195–207. https://doi.org/10.5281/zenodo.14747773.

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<strong>Abstract:</strong> This study explores the factors related to customer behavior influencing digital banking adoption in the context of Cyprus. Specifically, it examines key variables through the Technology Acceptance Model (TAM) framework, focusing on four critical components: perceived usefulness, perceived ease of use, security and trust, and awareness. By adopting a quantitative research approach, the study employs a structured survey methodology, with data collected from 234 respondents. The responses were analyzed using multiple regression techniques to investigate the relationshi
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Parakh, Santosh, Prakash Ukhalkar, and Leena Sanu. "Digital Wallet and Mobile Banking Adoption Among Rural Bank Customer." International Research Journal of Business Studies 13, no. 3 (2020): 215–26. http://dx.doi.org/10.21632/irjbs.13.3.215-226.

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This study provides a rural viewpoint to the global research and literature on adoption of digital wallet and mobile banking among rural customer. It empirically examines the most influencing factors that stimulating to digital wallet and mobile banking user for service adoption. Primary and secondary data sources are used. A sample of 300 customers was surveyed from the rural areas of Maharashtra state, INDIA. A Simple Random Sampling method is used for selections of area from Maharashtra state and Chi-square testing was used in stated hypothesis. The study concludes that Security-Privacy, Tr
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Acosta-Prado, Julio César, Joan Sebastián Rojas Rincón, Andrés Mauricio Mejía Martínez, and Andrés Ricardo Riveros Tarazona. "Trends in the Literature About the Adoption of Digital Banking in Emerging Economies: A Bibliometric Analysis." Journal of Risk and Financial Management 17, no. 12 (2024): 545. https://doi.org/10.3390/jrfm17120545.

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This study examines the trends in the literature about adopting digital banking in emerging economies. It is based on the concepts of digital transformation and technological adoption, which significantly impact the development of the banking industry. A quantitative approach was used through a bibliometric analysis using data from Scopus to achieve the objective. The search equation allowed 118 publications to be extracted and analyzed. The results show that digital banking in emerging countries is a growing field of research that has driven the introduction of new information technologies. T
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Mohammed, Bayyoud, S. Q. Barakat Firas, and Ahmad Sayyad Nermeen. "The Fintech Frontier: The Impact of Digital Banking on Palestine's Financial Future." Journal of Economics, Finance And Management Studies 08, no. 02 (2025): 908–26. https://doi.org/10.5281/zenodo.14848764.

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Technologies has the capacity to improve financial inclusion and provide access to financial services in Palestine. The study examines mobile phone ownership, internet accessibility, and FinTech literacy as factors influencing digital banking adoption in Palestine, employing logistic regression, chi-square tests, and random forest classifiers. The logistic regression model indicates that mobile phone owners and internet users are more inclined to utilize digital banking services. Financial literacy and consumer education are essential for FinTech adoption, as is awareness. The Chi-Square test
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Setiawan, Rahmat, and Leonardus Prakoso. "DIGITAL BANKING ADOPTION, BANK SIZE, AND BANK PERFORMANCE IN INDONESIA." Jurnal Ekonomi dan Bisnis Airlangga 34, no. 2 (2024): 196–207. https://doi.org/10.20473/jeba.v34i22024.196-207.

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Introduction: The adoption of technology has become prevalent in the banking sector. This research investigates the potential correlation between the implementation of digital banking adoption and the bank performance (Return on Assets and Operational Efficiency Rasio), while considering the factor of bank size. Methods: This research utilizes panel data regression to assess the effect of digital banking adoption on the performance of banking firms. Additionally, it explores whether the bank size influences the strength of the relationship between the independent and dependent variables. Resul
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Irawan, Tedhi, Che Ruhana Isa, and Ervina Alfan. "The effect of digital banking adoption and risk management on bank performance: The intervening role of balanced scorecard." International Journal of Innovative Research and Scientific Studies 8, no. 4 (2025): 965–80. https://doi.org/10.53894/ijirss.v8i4.7980.

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This research examines the effect of digital banking adoption and risk management on bank performance. In addition, this study examines the function of a balanced scorecard in mediating the impact of digital banking adoption and risk management on bank performance. The research was conducted using a survey questionnaire and a hypothetico-deductive approach, placing this in a positivist paradigm. Data were gathered from 200 senior bank managers in 40 banks, comprising 4, 16, and 20 state-owned, regional development, and private-owned banks, respectively. Meanwhile, data analysis and hypothesis
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Serdarušić, Hrvoje, Mladen Pancić, and Željka Zavišić. "Green Finance and Fintech Adoption Services among Croatian Online Users: How Digital Transformation and Digital Awareness Increase Banking Sustainability." Economies 12, no. 3 (2024): 54. http://dx.doi.org/10.3390/economies12030054.

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This study delves into the dynamic interplay between green finance, Fintech adoption, digital awareness, and digital transformation in the Croatian banking industry. Amidst the emerging trend of sustainable banking practices and technological advancements, this research aims to examine the influence of green finance on Fintech adoption and banking sustainability. Employing a quantitative research design, this study gathered data through a survey questionnaire of 304 participants, comprising customers and employees of various banks in Croatia. The respondents’ insights were analyzed using IBM S
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Dissertations / Theses on the topic "Digital banking adoption"

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Rathogwa, Belinda. "SME adoption of digital banking in South Africa." Thesis, 2018. https://hdl.handle.net/10539/26088.

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A research report submitted to the Faculty of Commerce, Law and Management, University of the Witwatersrand, in partial fulfillment of the requirements for the degree of Master of Management specialising in Entrepreneurship and New Venture Creation Johannesburg, February 2018<br>Small and medium enterprises (SMEs) are an important customer base for banks as they offer great opportunity for growth in revenues and profit. Banks are focused on improving relationships and retaining their SME customers in defence against increasing competition. To this end, banks are investing in their digital ba
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Macamo, Monica Aniceto. "The effects of culture, values, diffusion of innovation and technology acceptance on attitudes towards digital banking adoption." Thesis, 2020. http://hdl.handle.net/10500/27307.

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Abstracts in English, Afrikaans, Zulu, Tsonga and Portuguese<br>The purpose of the study was to develop a model of attitudes toward digital banking, by exploring the relationship between values, culture, the diffusion of innovation and the Technology Acceptance. In addition, actual behaviour in the use of digital banking, as well as the moderating effects of gender, age, education level, income, and urban versus rural backgrounds, was included to provide additional insights into the financial services market in Maputo, Mozambique. A quantitative survey with a convenience sample (n = 403) of ba
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Diako, Bongani Harry. "An empirical framework for banking digitally unbanked seniors." Thesis, 2020. http://hdl.handle.net/10500/27062.

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Abstract in English and Afrikaans<br>The main thrust of the thesis is an empirical analysis of the problems experienced by unbanked seniors to conduct digital banking. Population ageing is a worldwide phenomenon and seniors’ numbers are projected to grow to beyond 1 billion people globally by this year (2020). Currently, seniors and other banking customers are surrounded by various forms of e-banking technologies. E-banking is further envisaged to be the catalyst of the financial inclusion of the unbanked people of all ages. However, the problem is that customers’ adoption of e-banking i
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Books on the topic "Digital banking adoption"

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Bachoo, Tishta. Analysis of the Key Success Factors of the Adoption of Digital Banking. GRIN Verlag GmbH, 2017.

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Bátiz-Lazo, Bernardo. Cash and Dash. Oxford University Press, 2018. http://dx.doi.org/10.1093/oso/9780198782810.001.0001.

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Cash and Dash looks at the origins and development of the automated teller machine (ATM) as means to provide the unifying thread to explain changes in retail banking brought about by and around the introduction of computer technology. Main themes include an explanation of why technological change is slow in retail financial markets, and how different groups of people and organizations interact to shape a particular technology. Documentary evidence helps to clarify the myth of the single inventor and details the monumental task to deliver digital banking for retail consumers. Of particular impo
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Book chapters on the topic "Digital banking adoption"

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Amin, Umar, Sarita Agrawal, and Uqba Yousuf. "Digital Banking Adoption: Predicting Determinants." In Advances in Social Science, Education and Humanities Research. Atlantis Press SARL, 2025. https://doi.org/10.2991/978-2-38476-416-7_2.

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Chama, Jaride, Taqi Ahmed, and El Hachimi Mohamed Amine. "Understanding Customer Adoption of E-banking." In Digital Technologies and Applications. Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-73882-2_67.

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Soeng, Reth, Ludo Cuyvers, and Morarith Soeung. "E-commerce development and Internet banking adoption in Cambodia." In Developing the Digital Economy in ASEAN. Routledge, 2019. http://dx.doi.org/10.4324/9780429504853-9.

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Aliza, Naseem, Noor Fareen Abdul Rahim, and T. Ramayah. "Modelling Digital Banking Adoption Using the Technology Acceptance Model." In Advances in Economics, Business and Management Research. Atlantis Press International BV, 2025. https://doi.org/10.2991/978-94-6463-666-6_4.

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Anantharaman, Narayanan, Bharati Wukkadada, Pranav Paranjpe, and Darshan Patel. "Information Security Awareness Safety Governance Model for Senior Citizens in Indian Banking Sector for Mobile and Internet Banking." In Transfer, Diffusion and Adoption of Next-Generation Digital Technologies. Springer Nature Switzerland, 2023. http://dx.doi.org/10.1007/978-3-031-50188-3_29.

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Bala, Manju, and Sangeeta. "AI Invasion in Banking: Impact of Digital Banking Adoption on IN-Branch Banking from Banker's Perspective." In Computational Intelligence and Mathematical Applications. CRC Press, 2024. http://dx.doi.org/10.1201/9781003534112-5.

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Desiraju, Kanti, and Anupriya Khan. "Enhancing Customer Support Services in Banking Using Generative AI." In Transfer, Diffusion and Adoption of Next-Generation Digital Technologies. Springer Nature Switzerland, 2023. http://dx.doi.org/10.1007/978-3-031-50192-0_25.

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Truong, Nguyen Xuan. "The Adoption of Digital Banking: Embracing the Future of Financial Services." In Current and Future Trends on Intelligent Technology Adoption. Springer Nature Switzerland, 2024. http://dx.doi.org/10.1007/978-3-031-61463-7_11.

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Almuraqab, Nasser Abdo Saif, and Alyza Mae Cruz. "Revealing Major Factors of Digital Banking Adoption: A Literature Survey." In Eurasian Studies in Business and Economics. Springer Nature Switzerland, 2024. http://dx.doi.org/10.1007/978-3-031-51212-4_21.

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Dizon, Gisele, Ryan Ebardo, and Merlin Teodosia Suarez. "Sociotechnical Barriers to Older Filipino Adults’ Adoption of Digital Banking." In Lecture Notes in Computer Science. Springer Nature Switzerland, 2025. https://doi.org/10.1007/978-3-031-92712-6_10.

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Conference papers on the topic "Digital banking adoption"

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Partono, Jody Fernand, Ratna Sari, and Hery Harjono Muljo. "Beyond Conventional Banking: Gen Z's Adoption of Digital Services in Indonesia." In 2024 International Conference on Information Management and Technology (ICIMTech). IEEE, 2024. https://doi.org/10.1109/icimtech63123.2024.10780878.

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Ruisli, Marchesa, Marviola Hardini, Yulia Putri Ayu Sanjaya, Padeli, and Harry Agustian. "Exploring Key Factors Driving QR Payment Adoption in Digital Banking in Indonesia." In 2024 12th International Conference on Cyber and IT Service Management (CITSM). IEEE, 2024. https://doi.org/10.1109/citsm64103.2024.10775738.

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Putri, Radhitia Maulida, and Rio Guntur Utomo. "The Effect of Awareness, Trust, Privacy, and Security on Students Adoption of Digital Banking." In 2025 International Conference on Advancement in Data Science, E-learning and Information System (ICADEIS). IEEE, 2025. https://doi.org/10.1109/icadeis65852.2025.10933127.

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Kusmanto, Alvita Hari, and Stephanie Surja. "Factors Influencing the Adoption of Digital Banking Service Super Apps in Indonesia Using Modified UTAUT2 Model." In 2024 International Conference on Information Management and Technology (ICIMTech). IEEE, 2024. https://doi.org/10.1109/icimtech63123.2024.10780924.

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Tjahyono, Boy, Mohammad Hamsal, Rano Kartono Rahim, and Willy Gunadi. "The Influence of Digital Adoption, Adaptive Leadership and Risk Management Implementation on Organizational Resilience: An Empirical Study in The Indonesian Banking Industry." In 2024 International Conference on Science, Engineering and Business for Driving Sustainable Development Goals (SEB4SDG). IEEE, 2024. http://dx.doi.org/10.1109/seb4sdg60871.2024.10630445.

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Albadvi, Amir, and Roudabeh Gharaee. "Drivers and Barriers of E-banking Adoption: Case of Karafarin Bank." In 2009 Third International Conference on Digital Society (ICDS). IEEE, 2009. http://dx.doi.org/10.1109/icds.2009.34.

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Jain, Dr Richa, and Dr Durdana Ovais. "DIGITAL BANKING PRACTICES AND E-WALLETS – TRENDS AND CHALLENGES." In Transforming Knowledge: A Multidisciplinary Research on Integrative Learning Across Disciplines. The Bhopal School of Social Sciences, 2025. https://doi.org/10.51767/ic250102.

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Purpose: Payment system technology innovation is the financial system's backbone. The current research examines contemporary trends and issues in digital banking systems. The paper seeks to provide a comprehensive assessment of current digital payment technology and issues. Design/Methodology:The authors conducted a thorough literature analysis and mapped 33 papers retrieved from Google Scholar databases. The current study also helps to document research themes and thematic maps that examine the relationship between e-wallets and digital banking served as the foundation for this study. Finding
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Perera, W. P. S. S. M., G. D. A. S. Hettiarachchi, E. W. M. D. Y. I. R. Ekanayake, S. R. Yapa, and S. M. D. T. H. Dias. "Factors influencing the use of Robotic Process Automation Technology: A Study in the Sri Lankan Banking Sector." In Proceedings of the 3rd International Conference on Sustainable & Digital Business. SLIIT Business School, 2024. https://doi.org/10.54389/uhps7616.

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The rapid changes in technology parallel the differences in the everyday life of human beings. Technology has significantly eased daily activities across various sectors, including education, communication, business, and the job industry. The research investigates the implementation of the Robotic Process Automation (RPA) in the banking sector in Sri Lanka. The study mainly focuses on the challenges and implementation of effective managerial practices, conducive banking processes and factors related to decision-making. The study took a quantitative approach, selecting 80 bank employees through
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Filipe Rodrigues, Luis, Abilio Oliveira, and Helena Rodrigues. "E-banking usage by Gen X, Y, and Z generations." In AHFE 2023 Hawaii Edition. AHFE International, 2023. http://dx.doi.org/10.54941/ahfe1004320.

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In a time of digital disruption, users are deciding how they want banks to respond and even exceed their expectations. Banks rushed to face-lift their front-end look and enable non-essential digital services without acknowledging users’ needs. This recent attitude has harmed a good digital banking experience, and consequently the adoption of e-banking. To have a clear vision of how banks can stand out in a digital transformation 634 e-banking users were interviewed from the generations’ X, Y, and Z. A qualitative analysis was conducted using Leximancer software, to determine similarities and d
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Baxi, Dr Belur, Dr Harikrishan Chaurasiya, and Dr Shailja Tiwari. "GREEN BANKING: A TIMELY IMPERATIVE." In ransforming Knowledge: A Multidisciplinary Research on Integrative Learning Across Disciplines. The Bhopal School of Social Sciences, 2025. https://doi.org/10.51767/ic250216.

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Purpose: This study explores the adoption of green retail banking practices, focusing on sustainable branch operations and consumer-oriented digital solutions, aiming to assess their environmental and operational benefits. Design/Methodology/Approach: The research uses a qualitative approach, reviewing literature and case studies of green banking initiatives, including paperless transactions, mobile banking, and energy-efficient systems, to analyse their environmental and financial impacts. Findings: Sustainable practices like paperless withdrawals, mobile apps for account opening, and energy-
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Reports on the topic "Digital banking adoption"

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Ali, Abdelrahman. Milestones and Challenges in Egypt’s Digital Financial Technology Adoption. Islamic Development Bank Institute, 2023. http://dx.doi.org/10.55780/re24041.

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Financial technology (Fintech) denotes the cutting-edge technologies transforming traditional financial services. Fintech involves the automation of financial service delivery, empowering financial service providers, businesses, and consumers to streamline their financial operations through specialized software on computers, smartphones, and various devices. Its scope has expanded beyond traditional financial services to encompass consumer-oriented sectors like education, retail banking, fundraising, digital currencies, and investment management. As with other nations, Egypt must embrace finan
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Mariani, Lucas A., José Renato Haas Ornelas, and Bernardo Ricca. Banks’ Physical Footprint and Financial Technology Adoption. Inter-American Development Bank, 2023. http://dx.doi.org/10.18235/0004842.

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We investigate how the presence of physical bank branches moderates financial technology diffusion. Our identification strategy uses services suspensions caused by criminal groups that perform hit-and-run raids exploding branch facilities and rendering them inoperable for months. We show that the shock depletes the cash inventory of branches, but the stock of credit and deposits remain unaffected. We then document that customers increase their usage of noncash payments after the events. We investigate a new instant payment technology called Pix that was a remarkable success in terms of adoptio
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Wie, Dr Dainn. Small Tech, Big Impact: Low-Cost ICT and SME Productivity – Microdata Evidence from Nine Economies in Asia. Asian Productivity Organization, 2025. https://doi.org/10.61145/seaj2269.

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Explore how low-cost ICT tools—like mobile banking, websites, and e-payments—boost SME productivity in nine APO economies. Using firm-level data from nine economies, the report demonstrates how digital adoption enables small firms to overcome barriers to growth. It also offers actionable policy insights to bridge the digital divide and promote inclusive economic development.
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Rivera Picado, Carlo Magno, Lucia Latorre, Eduardo Rego, Lorenzo De Leo, and Mariana Gutierrez. Tech Report: RPA. Inter-American Development Bank, 2024. http://dx.doi.org/10.18235/0013018.

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The scalability of RPA allows companies to adjust their robotic workforce according to fluctuating demands, improving not only operational efficiency but also employee satisfaction and strategic focus. With applications ranging from data processing and verification to supply chain management, RPA has become a transformative tool in sectors such as banking, retail, customer support, and human resources management, demonstrating its potential to optimize processes and improve decision-making across a wide range of industries. The adoption of RPA in Latin America, partly driven by the COVID-19 pa
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Financial Infrastructure Report 2022. Banco de la República, 2023. http://dx.doi.org/10.32468/rept-sist-pag.eng.2022.

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Banco de la República's monitoring of the local financial market infrastructure is an additional contribution to the country's financial stability. One of the products of that monitoring has been the Payment Systems Report, which is now known as the Financial Infrastructure Report. The change in name, as of this edition, is intended to reflect in a broader way the issues that are addressed in the report. The 2022 edition includes several changes that are the result of a comparative study of financial infrastructure reports prepared by other central banks. These changes seek to make the report
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