Relevant bibliographies by topics / Digital Reference Service Guidelines

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  1. Journal articles
  2. Dissertations / Theses
  3. Books
  4. Book chapters
  5. Conference papers
  6. Reports

Academic literature on the topic 'Digital Reference Service Guidelines'

Author: Grafiati
Published: 3 June 2025
Last updated: 31 July 2025

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Journal articles on the topic "Digital Reference Service Guidelines"

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Jaber, Jamila. "الخدمة المرجعية الرقمية في المكتبات الأكاديمية في لبنان: دراسة تجريبية: Digital Reference Service in Academic Libraries in Lebanon: Unobtrusive Study". مجلة المكتبات والمعلومات والتوثيق في العالم العربي, № 2 (1 липня 2015): 30–47. https://doi.org/10.5281/zenodo.997942.

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The study aimed to evaluate the digital reference services in academic libraries in Lebanon, based on IFLA's "Digital Reference Service Guidelines". The study uses unobtrusive method in order to evaluate the current practices of Reference Librarians. From forty-three affiliated libraries of higher education in Lebanon, only eight libraries met the inclusion criteria. The study concluded that the digital reference services In Lebanon is still in its infancy.
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Shachaf, Pnina, and Sarah M. Horowitz. "Virtual reference service evaluation: Adherence to RUSA behavioral guidelines and IFLA digital reference guidelines." Library & Information Science Research 30, no. 2 (2008): 122–37. http://dx.doi.org/10.1016/j.lisr.2007.12.002.

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Ko, Ah-Reum, and Eun-Kyung Chung. "A Study on the Development of Digital Reference Service Guidelines for Academic Libraries." Journal of Information Management 42, no. 2 (2011): 23–41. http://dx.doi.org/10.1633/jim.2011.42.2.023.

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Cogo, Elise. "Libraries Demonstrate Low Adherence to Virtual Reference Service Guidelines." Evidence Based Library and Information Practice 4, no. 2 (2009): 152. http://dx.doi.org/10.18438/b8vs5b.

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A Review of:
 Shachaf, Pnina, and Sarah M. Horowitz. “Virtual Reference Service Evaluation: Adherence to RUSA Behavioral Guidelines and IFLA Digital Reference Guidelines.” Library & Information Science Research 30.2 (2008): 122-37.
 
 Objectives – This study evaluates the level to which virtual (asynchronous e-mail) reference services adhere to professional guidelines. Specifically, it addresses the following research questions:
 1) To what extent do virtual reference services adhere to the American Library Association (ALA) Reference and User Services Association (RUSA
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Chumbiauca-Castillo, Julio. "STRATEGIC PLANNING AND ITS RELATIONSHIP WITH E-GOVERNMENT: A SYSTEMATIC LITERATURE REVIEW." International Journal of Professional Business Review 9, no. 10 (2024): e04961. http://dx.doi.org/10.26668/businessreview/2024.v9i10.4961.

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Purpose: This article aims to explore the relationship between strategic planning and e-government, investigating how effective strategic planning can improve e-government initiatives and enhance public service quality. By conducting a systematic literature review (SLR), the article assesses the application of strategic approaches to the digital transformation of public administration. Theoretical Reference: The study builds on the theoretical framework of e-government, digital government, and the strategic management of ICT. Key references include B. Kitchenham's guidelines for systematic rev
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Maximiek, Sarah, Erin Rushton, and Elizabeth Brown. "Coding into the Great Unknown: Analyzing Instant Messaging Session Transcripts to Identify User Behaviors and Measure Quality of Service." College & Research Libraries 71, no. 4 (2010): 361–74. http://dx.doi.org/10.5860/crl-48r1.

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After one year of providing virtual reference service through an instant messaging (IM) service, Binghamton University (BU) Libraries, under the purview of its Digital Reference Committee (DRC), undertook a study of collected session transcripts. The goals of this work were to determine who was using the IM service and why; if staffing for the service was adequate and met our in-person reference standards; and if improvements to the libraries’ existing reference services were needed. The findings revealed that 31 percent of identifiable users were students and 5 percent of users were campus co
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Khan, Nadim Akhtar, Huma Shafiq, Sabiha Zehra Rizvi, and Samah Mushtaq. "Social Networking Tools in Virtual Reference." International Journal of Virtual Communities and Social Networking 7, no. 3 (2015): 59–73. http://dx.doi.org/10.4018/ijvcsn.2015070104.

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The rapid advancements in web and availability of growing number of free social networking tools have greatly influenced the present day communication mechanisms. These tools have provided cheaper, instant and faster methods of communicating information irrespective of geographical and time barriers. Users especially the younger generation is much familiar with the use of such tools and modern libraries are experiencing rapid changes in user perceptions and information seeking patterns. Owing to the ease of accessibility of plethora of information resources via cell phones, tablets using smart
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Martinelli, Ida, and Nalil Khairiah. "Concretization of Online Accreditation to Improve the Quality of Digital Technology-Based Education Services in the New Normal Era." PERSPEKTIF 13, no. 1 (2024): 18–31. http://dx.doi.org/10.31289/perspektif.v13i1.10421.

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This article aims to investigate the implementation of accreditation to enhance the quality of technology-based education services in the new normal era. The primary focus of the research is on the concrete application of online accreditation based on digital technology in the field, associated with the improvement of educational service quality. The research approach utilizes school accreditation guidelines as a reference, collecting data through interviews and document analysis, which is then qualitatively analyzed. The findings indicate that the successful implementation of online accredita
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Chelwa, Nachela, Bernard R. Ngabo, Muyereka Nyirenda, et al. "Adapting the WHO ANC digital module for the NAMAI study: Formative research to inform implementation science interventions for enhanced quality service delivery following the WHO SMART guidelines approach." PLOS Digital Health 4, no. 6 (2025): e0000910. https://doi.org/10.1371/journal.pdig.0000910.

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The Ministries of Health in Zambia and Rwanda have adapted and validated their national antenatal care (ANC) guidelines in line with WHO 2016 recommendations. Both countries conducted implementation research, composed of five implementation strategies to support the adapted ANC package service delivery. One implementation strategy deploys a digital module, a point of service digital tool that encompasses clinical decision support and person-centric record management to support health workers in implementing the adapted ANC packages. The formative phase of the study, included countries’ adaptat
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Haddad, Samira M., Renato T. Souza, Jose Guilherme Cecatti, et al. "Building a Digital Tool for the Adoption of the World Health Organization’s Antenatal Care Recommendations: Methodological Intersection of Evidence, Clinical Logic, and Digital Technology." Journal of Medical Internet Research 22, no. 10 (2020): e16355. http://dx.doi.org/10.2196/16355.

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Background One of the key mandates of the World Health Organization (WHO) is to develop guidelines, defined as “a document containing recommendations for clinical practice or public health policy.” Guidelines represent the global standard for information sources shaping clinical practice and public health policies. Despite the rigorous development process and the value of guidelines for setting standards, implementing such standards within local contexts and at the point of care is a well-documented challenge. Digital technologies enable agile information management and may facilitate the adap
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Dissertations / Theses on the topic "Digital Reference Service Guidelines"

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Pomerantz, Jeffrey. "Integrating Digital Reference Service into the Digital Library Environment." Association of College and Research Libraries, 2003. http://hdl.handle.net/10150/105560.

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The difference between a digital library and a library with which a digital reference service is affiliated is discussed, and digital reference in these contexts is defined. There are several issues involved in integrating digital reference service into a digital library environment, but two that are unique to the intersection between digital libraries and digital reference: collection development of previously-answered questions, and presentation of specialized subsets of the materials in the digital library's collection. These two issues are explored.
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Samyuktha, R. "Nutraceuticals gateway: A value-added electronic information service." School of Communication & Information, Nanyang Technological University, 2006. http://hdl.handle.net/10150/105500.

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The attributes of education in a digital neighborhood have warranted a community of teachers on one end with shared curriculum and teaching materials and another community of students with distance and distributed learning on the other end. There is a different kind of ecology emerging and the library professionals have the opportunity to create a world without borders, making everything available to everyone anytime, anywhere. Roles of libraries have changed from being traditional to exist as hybrid or electronic libraries. In turn, the Library and Information Science (LIS) professionals hav
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Elinashe, Uutoni Wilhelm. "Evaluation of digital reference services in academic libraries in Namibia." Thesis, Högskolan i Borås, Institutionen Biblioteks- och informationsvetenskap / Bibliotekshögskolan, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-17833.

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Launching of digital reference services by academic libraries is on the increase. Libraries are exploring new ways of expanding their services by interacting with users and responding to user inquiries via the Internet, especially students enrolled on the distance mode of studying. The purpose of this study was to evaluate digital reference services at the Polytechnic of Namibia library and the University of Namibia library. Two aspects were evaluated, namely, ‘Resources’ and ‘elements of the general digital reference model’. This study was a summative evaluation study in which semi-structured
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Mota, Ana sofia de Sousa Machado. "O serviço de referência nas bibliotecas públicas em Portugal: modelo de desenvolvimento." Doctoral thesis, Universidade de Évora, 2016. http://hdl.handle.net/10174/18746.

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O Serviço de Referência (SR), incorporando na sua organização, funcionamento e comunicação com o utilizador um conjunto de potencialidades proporcionadas pela tecnologia, assume um papel fundamental na luta contra a desigualdade e o analfabetismo digital, no fomento da literacia da informação e na criação de conhecimento. A percepção do valor e das fragilidades do SR nas bibliotecas públicas em Portugal levanta a questão sobre como contribuir para o seu desenvolvimento. A presente investigação, visando a construção de alicerces numa perspectiva de evolução, parte da análise de documentos orien
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Moreno, Patrícia da Silva. "Serviço de referência digital: uma análise apoiada em agentes de interface /." Marília : [s.n.], 2005. http://hdl.handle.net/11449/93710.

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Orientador: Plácida Leopoldina Ventura Amorim da Costa Santos<br>Banca: Silvana Aparecida Borsetti Gregório Vidotti<br>Banca: Edberto Ferneda<br>Resumo: O ambiente eletrônico para a disponibilização de informações vem incorporando com freqüência os serviços oferecidos pelas bibliotecas, procurando proporcionar facilidades na localização de informações e de documentos nas redes eletrônicas. Entretanto, muitos usuários encontram dificuldades na interação com certas interfaces, o que torna a busca por informações desestimulante e muitas vezes estressante. Deste modo, buscam-se alternativas para t
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Moreno, Patrícia da Silva [UNESP]. "Serviço de referência digital: uma análise apoiada em agentes de interface." Universidade Estadual Paulista (UNESP), 2005. http://hdl.handle.net/11449/93710.

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Made available in DSpace on 2014-06-11T19:26:45Z (GMT). No. of bitstreams: 0 Previous issue date: 2005-08-26Bitstream added on 2014-06-13T19:14:02Z : No. of bitstreams: 1 moreno_ps_me_mar.pdf: 1148360 bytes, checksum: 6a75eaeae9628dd943c8adfffeac69aa (MD5)<br>Universidade Estadual Paulista (UNESP)<br>O ambiente eletrônico para a disponibilização de informações vem incorporando com freqüência os serviços oferecidos pelas bibliotecas, procurando proporcionar facilidades na localização de informações e de documentos nas redes eletrônicas. Entretanto, muitos usuários encontram dificuldades na in
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Shachaf, Pnina, and Sarah M. Horowitz. "Virtual reference service evaluation: Adherence to RUSA behavioral guidelines and IFLA digital reference guidelines." 2007. http://hdl.handle.net/10150/106103.

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This study evaluates the level of adherence to professional guidelines by virtual (e-mail) reference services. These professional guidelines are set up as standards to assure service quality; however, studies of virtual reference effectiveness rarely utilize these standards to measure reference success. This study evaluates and compares the level of adherence to two sets of professional guidelines that have been published by the International Federation of Library Associations (IFLA) and the American Library Association (ALA) Reference and User Services Association (RUSA). Analysis of 324 tran
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Chen, Yen-Ju, and 陳姸如. "A Study of E-book Service between E-book Publisher and Public Library in Taiwan–With Special Reference on Digital Lending Right." Thesis, 2013. http://ndltd.ncl.edu.tw/handle/02972219860491335059.

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碩士<br>淡江大學<br>資訊與圖書館學系碩士班<br>101<br>Through the documentary analysis, in-depth interview and questionnaire, this research conducts a study on e-book service of e-book publishers and public libraries. This research aimed at exploring the e-book service developed by e-book publishers and public libraries in Taiwan, as well as the influence that government subsidy policy on promoting e-book service. The findings can be used as references by e-book publishers and libraries in the future. The findings are as follows: 1.The uneven distribution of e-book resources in public libraries in Taiwan. 2.The
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Mesquita, Alberto Gonçalves. "Serviços de referência : do tradicional ao digital nas bibliotecas dos Institutos Politécnicos públicos em Portugal." Master's thesis, 2011. http://hdl.handle.net/10316/14812.

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Dissertação de mestrado em Informação, Comunicação e Novos Media, apresentada à Faculdade de Letras da Universidade de Coimbra<br>No âmbito das bibliotecas do Ensino Superior, o desenvolvimento das tecnologias da informação e comunicação, promoveram novas formas de acesso à informação, gerando um novo paradigma. Hoje é impossível pensar-se em unidades de informação sem as associar à revolução das tecnologias, uma vez que a pesquisa da informação necessita cada vez mais de competências para acompanhar a evolução e a velocidade de actualização. É por esta razão que o serviço de referência tem si
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Books on the topic "Digital Reference Service Guidelines"

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R, McClure Charles, Florida State University. Information Use Management and Policy Institute, and Syracuse University. Information Institute of Syracuse, eds. Statistics, measures, and quality standards for assessing digital reference library services: Guidelines and procedures. Information Institute of Syracuse, School of Information Studies, Syracuse University, 2002.

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Granfield, Diane. A digital reference service for a digital library: Chat technology in a remote reference service. Ryerson University Library,], 2002.

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Elias, Abrutyn, Goldmann Donald A, and Scheckler William, eds. Saunders infection control reference service: The experts' guide to the guidelines. 2nd ed. W.B. Saunders, 2001.

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Public Library Association. Community Information Section. Service Development Committee. Guidelines for establishing community information and referral service in public libraries. American Library Association, Public Library Association, Community Information Section, 1986.

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McIntosh, Noel. Norplant guidelines for family planning service programs: A problem-solving reference manual. Edited by Riseborough Penelope and Davis Chris. Jhpiego Corp., 1993.

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McIntosh, Noel. IUD guidelines for family planning service programs: A problem-solving reference manual. Edited by Kinzie Barbara and Blouse Ann. Jhpiego Corp., 1992.

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David, Lankes R., Collins John William 1948-, and Kasowitz Abby S, eds. Digital reference service in the new millennium: Planning, management, and evaluation. Neal-Schuman Publishers, 2000.

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Library Association. Information Services Group., ed. Guidelines for reference and information services in public libraries. Library Association Pub, 1999.

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Lipow, Anne Grodzins. Establishing a virtual reference service: VRD training manual, LSSI's VRD (Virtual Reference Desk) software, service policies and guidelines, design and content of screens. Library Solutions Press, 2001.

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United States. Internal Revenue Service, ed. Corporate Education Training Program for Customer Service: A reference guide for Customer Service and Taxpayer Service training program guidelines and course description. Dept. of the Treasury, Internal Revenue Service, 1997.

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Book chapters on the topic "Digital Reference Service Guidelines"

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Liu, Jia. "Digital Library and Digital Reference Service." In Digitisation Perspectives. SensePublishers, 2011. http://dx.doi.org/10.1007/978-94-6091-299-3_12.

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Badr, Youakim. "Service Reference Model and Requirements." In Smart Digital Service Ecosystems. Springer International Publishing, 2023. http://dx.doi.org/10.1007/978-3-031-27926-3_2.

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Bürkel, Jonas, and Alfred Zimmermann. "Service-Dominant Design: A Digital Ideation Method." In Intelligent Systems Reference Library. Springer International Publishing, 2020. http://dx.doi.org/10.1007/978-3-030-49640-1_8.

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Carrega, Alessandro, Giovanni Grieco, Domenico Striccoli, et al. "A Reference Architecture for Management of Security Operations in Digital Service Chains." In Cybersecurity of Digital Service Chains. Springer International Publishing, 2022. http://dx.doi.org/10.1007/978-3-031-04036-8_1.

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AbstractModern computing paradigms (i.e., cloud, edge, Internet of Things) and ubiquitous connectivity have brought the notion of pervasive computing to an unforeseeable level, which boosts service-oriented architectures and microservices patterns to create digital services with data-centric models. However, the resulting agility in service creation and management has not been followed by a similar evolution in cybersecurity patterns, which still largely rest on more conventional device- and infrastructure-centric models.In this Chapter, we describe the implementation of the GUARD Platform, wh
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Ivascu, Larisa, Alin Emanuel Artene, and Florin Gheorghe Filip. "Digital Transformation and Smart Work in the Service of Productivity." In Intelligent Systems Reference Library. Springer Nature Switzerland, 2024. http://dx.doi.org/10.1007/978-3-031-63337-9_1.

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Poon, Paul W. T. "Live Digital Reference Service: Its Present and Future." In Digital Libraries: International Collaboration and Cross-Fertilization. Springer Berlin Heidelberg, 2004. http://dx.doi.org/10.1007/978-3-540-30544-6_73.

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Guo, Jing, Wei Pan, Qiaoying Zheng, Min Huang, Zongying Yang, and Ying Ye. "Design an Ideal Digital Reference Service (DRS) Model for Academic Libraries." In Digital Libraries: International Collaboration and Cross-Fertilization. Springer Berlin Heidelberg, 2004. http://dx.doi.org/10.1007/978-3-540-30544-6_98.

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Kaiser, Jan, Duncan McFarlane, and Gregory Hawkridge. "Review and Classification of Digital Manufacturing Reference Architectures." In Service Oriented, Holonic and Multi-agent Manufacturing Systems for Industry of the Future. Springer International Publishing, 2022. http://dx.doi.org/10.1007/978-3-030-99108-1_17.

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Lapin, Kristina, and Laima Volungevičiūtė. "Improving the Usability of Requests for Consent to Use Cookies." In Digital Interaction and Machine Intelligence. Springer Nature Switzerland, 2023. http://dx.doi.org/10.1007/978-3-031-37649-8_19.

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AbstractAn HTTP cookie (hereinafter cookie) is a piece of information that maintains a state in a stateless HTTP protocol. Recently established privacy and security regulation imposes an obligation on the service provider to obtain the user’s consent to use cookies. This paper is aimed at studying usability guidelines of requests for consent to use cookies (hereinafter consent requests). The consent requests have usability issues that make it difficult for the users to choose the right privacy and security options. A study of privacy and security regulation is aimed at extracting design requir
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Boles, D., M. Dreger, K. Großjohann, et al. "The MeDoc system — A digital publication and reference service for computer science." In Digital Libraries in Computer Science: The MeDoc Approach. Springer Berlin Heidelberg, 1998. http://dx.doi.org/10.1007/bfb0052510.

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Conference papers on the topic "Digital Reference Service Guidelines"

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Morichetta, Andrea, Anna Lackinger, and Schahram Dustdar. "Cohabitation of Intelligence and Systems: Towards Self-reference in Digital Anatomies." In 2024 IEEE International Conference on Service-Oriented System Engineering (SOSE). IEEE, 2024. http://dx.doi.org/10.1109/sose62363.2024.00018.

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Shliakhovchuk, Elena, and Adolfo Muñoz García. "Digital game-based learning for D&I: conceptual design of an educational digital game Chuzme." In INNODOCT 2019. Universitat Politècnica de València, 2019. http://dx.doi.org/10.4995/inn2019.2019.10561.

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There is a demand for tools facilitating intercultural, diversity and inclusion (D&amp;amp;I) education. Video games are one of the most advanced new media technologies, so it is only natural to suppose that they can offer remarkable possibilities for fostering learning in the area of intercultural, D&amp;amp;I education. This article explores theoretical guidelines in the design of Chuzme, a serious educational game that focuses on raising cultural self-awareness, the acknowledgement of cultural bias, and aims to generate positive attitudes towards migrants, refugees and expatriates amongst i
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Di Roma, Annalisa, Giulia Annalinda Neglia, and Alessandra Scarcelli. "Guidelines for the design of Digital Platforms for wellness and inclusion: Shaping future community of citizens." In 2024 AHFE International Conference on Human Factors in Design, Engineering, and Computing (AHFE 2024 Hawaii Edition). AHFE International, 2024. http://dx.doi.org/10.54941/ahfe1005614.

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The primary objective of the presented research is to explore and outline the possibilities offered by digital platforms in the urban context of the future, enabling the the well-being and care of individuals and communities, asserting that in a fragmented social context, the development of aggregation services and reconfiguration of social networks is crucial to respond to pluralisation and changing needs (Kazepov &amp; Barberis, 2013; Kazepov &amp; Cefalo, 2009). The research is part of the project, funded under XX, which aims to design 'platforms of care' to improve the holistic well-being
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Rakha, Iblal, and Noorhan Abbas. "Large Language Models in Clinical Advice: Direct Generation and Retrieval Augmented Generation vs Expert Advice." In 6th International Conference on Advanced Natural Language Processing. Academy & Industry Research Collaboration Center, 2025. https://doi.org/10.5121/csit.2025.150904.

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The NHS faces mounting pressures, resulting in workforce attrition and growing care backlogs. Pharmacy services, critical for ensuring medication safety and effectiveness, are often overlooked in digital innovation efforts. This pilot study investigates the potential of Large Language Models (LLMs) to alleviate pharmacy pressures by answering clinical pharmaceutical queries. Two retrieval techniques were evaluated: Vanilla Retrieval Augmented Generation (RAG) and Graph RAG, supported by an external knowledge source designed specifically for this study. ChatGPT 4o without retrieval served as a
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Ulengov, Ruslan, Mariya Chernisheva, Rinat Mingaliev, Ildar Urazmetov, and Xolov Yoqub. "MAPPING OF STUDENTS' FIELD RESEARCH BY MEANS OF WEB TECHNOLOGIES." In 23rd SGEM International Multidisciplinary Scientific GeoConference 2023. STEF92 Technology, 2023. http://dx.doi.org/10.5593/sgem2023/5.1/s22.71.

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Modern educational technologies offer great opportunities for teachers of general education institutions to develop key competencies in students in the geography and ecology classes. Curriculum guidelines in geography pay great attention to improving the skills of unsupervised activities, including using the resources of geographic information systems. The outcomes of mastering the main educational program should reflect the knowledge of geoinformation technologies as a tool for collecting and processing research materials and as a source of geographic information. The aim of geoinformation te
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Nordin, Siti Khairiyah, Norliya Ahmad Kassim, and Kasmarini Baharuddin. "Evaluating digital reference service in university libraries." In 2012 IEEE Symposium on Business, Engineering and Industrial Applications (ISBEIA). IEEE, 2012. http://dx.doi.org/10.1109/isbeia.2012.6422870.

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Baumgartel, Hartwig, Patrick Moder, Nour Ramzy, and Hans Ehm. "Service-based Semiconductor Manufacturing using the Digital Reference Ontology for Global Service Discovery." In IECON 2020 - 46th Annual Conference of the IEEE Industrial Electronics Society. IEEE, 2020. http://dx.doi.org/10.1109/iecon43393.2020.9254292.

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Fischer, Robin, Ulrich Scholten, and Simone Scholten. "A reference architecture for feedback-based control of service ecosystems." In 2010 4th IEEE International Conference on Digital Ecosystems and Technologies (DEST). IEEE, 2010. http://dx.doi.org/10.1109/dest.2010.5610624.

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Alfandia, Nurlita Sukma. "Literature Review on Digital Service Tax as Reference for New Business Model in Indonesia." In 2nd Annual International Conference on Business and Public Administration (AICoBPA 2019). Atlantis Press, 2020. http://dx.doi.org/10.2991/aebmr.k.201116.037.

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Shahriar, Md Rakib, Xiaoqing Frank Liu, Md Mahfuzer Rahman, and S. M. Nahian Al Sunny. "OpenDT: A Reference Framework for Service Publication and Discovery using Remote Programmable Digital Twins." In 2020 IEEE International Conference on Services Computing (SCC). IEEE, 2020. http://dx.doi.org/10.1109/scc49832.2020.00024.

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Reports on the topic "Digital Reference Service Guidelines"

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Porto, Stella C., and Don Presant. The IDB Digital Credential Framework: Principles and Guidelines for Creating and Issuing Credentials. Inter-American Development Bank, 2023. http://dx.doi.org/10.18235/0004903.

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Digital badges have emerged as an integral aspect of various capacity building opportunities offered by IDB, gaining widespread recognition among both internal and external clients, despite their innovative application in the region. As of January 2023, IDB has issued over 200,000 badges, with the majority awarded in the past two years. The IDB Digital Credential Framework serves as a vital reference tool and roadmap for acknowledging knowledge acquisition and continuous learning through digital credentials within the IDB Group, partner organizations, and citizens of the Latin America and Cari
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Wetzel, Deborah, Fátima Cartaxo, Ricardo Poppi, and Mariano Lafuente. Data-driven Digital Innovation to Strengthen Integrity: TCU’s Payroll Oversight in Brazil. Inter-American Development Bank, 2022. http://dx.doi.org/10.18235/0004549.

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This technical note documents the Continuous Payroll Audit Initiative within Brazils Court of Accounts (Tribunal de Contas da Unio, or TCU), presents its lessons learned, and makes recommendations that could improve its results. This initiative uses digital tools such as data analytics to proactively identify and address incorrect and/or illicit payments in the federal civil service and pension payroll. As of 2021, the initiative had led to savings close to $R 2 billion (US$515 million). The study demonstrates that a small team using the right technology can be very effective in rooting out ir
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zhang, linlin, xihua liu, yuxiao chen, et al. Effect of exercise training in multiple sclerosis: a protocol for systematic reviews and meta-analysis. INPLASY - International Platform of Registered Systematic Review and Meta-analysis Protocols, 2022. http://dx.doi.org/10.37766/inplasy2022.3.0163.

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Review question / Objective: The main purpose of this scheme is to analyze and evaluate the effect on MS symptoms, quality of life, and improvement of mental state through strict literature aerobic training and the movement of resistance training, and to compare aerobic training, resistance training, and the combination of aerobic and resistance training through network meta-analysis, select the best scheme of intervention, and provide a reference for clinical and evidence-based guidelines. Information sources: Randomized controlled trials of exercise therapy for MS were searched in the PubMed
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Serafica, Ramonette, and Queen Cel Oren. The Philippine Digital Sector and Internet Connectivity: An Overview of the Value Chain and Barriers to Competition. Philippine Institute for Development Studies, 2022. https://doi.org/10.62986/dp2022.47.

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The size of the digital sector is significant and comprises various activities, processes, and industries. The interdependence of different markets within and across segments of the digital value chain implies that barriers to entry and expansion in one industry can have far-reaching effects on the growth of the rest of the digital sector and the economy, more widely. Ensuring robust competition across the digital value chain is therefore of paramount importance. Internet connectivity is the most critical element of the value chain as it links the various participants in the digital sector to
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Hulme, Celia, Alys Young, Katherine Rogers, and Kevin Munro. Deaf Sign Language users and Audiology Services: A scoping review on cultural competence. INPLASY - International Platform of Registered Systematic Review and Meta-analysis Protocols, 2022. http://dx.doi.org/10.37766/inplasy2022.1.0133.

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Review question / Objective: This study aims to identify culturally competent practice in audiology services from service provider and adult Deaf sign language users’ perspectives. Therefore, the questions are as follows: (1) Are audiology services providing culturally competent practice to adult patients who are Deaf sign language users? (2) What are adult Deaf sign language users’ experiences of audiology services from the perspective of cultural competence? Information sources: The following databases will be used: PubMed, Embase, CINHAL, PsychInF0, Web of Science SSCI and Project Muse. Gre
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Roth, Christian. Design of the In-vehicle Experience. SAE International, 2022. http://dx.doi.org/10.4271/epr2022012.

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The in-vehicle experience, both physical and digital, is increasingly the differentiating factor between vehicles. Since touch displays, smart surfaces, and internet connectivity are present in most vehicle segments, the growing resemblance of in-vehicle experiences with mobile experiences leads to user expectations on par with smartphones. While manufacturers are faced with providing suitable service offerings that are safe to use, they must also identify services to exclude or limit, without encouraging drivers to resort back to their mobile devices. This increasingly complex in-vehicle expe
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de Place Hansen, Ernst Jan. Faktorer som påvirker den faktiske levetid – State-of-the-art. Appendiks 1: Levetidsbegrebet. Aalborg University, 2025. https://doi.org/10.54337/010420253.

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Internationalt har man særligt i CIB-regi i en årrække arbejdet med udvikling af guidelines og standarder for levetider og holdbarhed, herunder levetidsbegrebet. Gennemgående opfattes levetiden som knyttet til, hvorvidt den funktion eller de forventninger der stilles til bygningsdelens virkemåde, fortsat opfyldes. Det er en relativ bred definition, som ikke nødvendigvis kobler sig op på en bestemt årsag til at levetiden vurderes at være ophørt, om end levetid typisk kobles med byggetekniske forhold. Der opereres med en række underbegreber, idet en anslået levetid (estimated service life) tager
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Jacobsen, Nils. Linjebussens vekst og fall i den voksende byen: en studie av bybussenes geografiske kvalitet Stavanger – Sandnes 1920 – 2010. University of Stavanger, 2019. http://dx.doi.org/10.31265/usps.244.

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Linear city bus services are facing increased challenges from city growth. Increased number of inhabitants on increasing acres of built-up areas, makes it demanding to maintain adequate bus services within reasonable catchment areas. Number of departures per hour give a partial description of the bus service quality. Number of departures give reference to the time aspect of bus service quality, but say nothing about the geographical aspect. What part of the entire line network is within reach of direct bus service when frequencies are limited? To address the geographical aspect of bus service
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Cantor, Amy, Heidi D. Nelson, Miranda Pappas, et al. Effectiveness of Telehealth for Women’s Preventive Services. Agency for Healthcare Research and Quality (AHRQ), 2022. http://dx.doi.org/10.23970/ahrqepccer256.

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Objectives. To evaluate the effectiveness, use, and implementation of telehealth for women’s preventive services for reproductive healthcare and interpersonal violence (IPV), and to evaluate patient preferences and engagement for telehealth, particularly in the context of the coronavirus (COVID-19) pandemic. Data sources. Ovid MEDLINE®, CINAHL®, Embase®, and Cochrane CENTRAL databases (July 1, 2016, to March 4, 2022); manual review of reference lists; suggestions from stakeholders; and responses to a Federal Register Notice. Review methods. Eligible abstracts and full-text articles of teleheal
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Chea, Phal, Muytieng Tek, and Sorsesekha Nok. Gender Gap Reversal in Learning and Gender-Responsive Teaching in Cambodia. Cambodia Development Resource Institute, 2023. https://doi.org/10.64202/wp.141.202307.

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In the past two decades, Cambodia has been committed to the global agenda of ensuring that all children from all walks of life have access to education and quality learning opportunities. The focus was not only on access to education but also on gender parity and learning quality. Three years after the adoption of the Dakar Framework for Action in 2003, Cambodia adopted the national plan for Education for All (EFA) as a guiding pathway to realise the government’s commitments toward the education goals reiterated in the Dakar Framework. Cambodia has made subsequent development in education, not
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