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Journal articles on the topic 'Digitalization of administrations'

Author: Grafiati

Published: 2 June 2025

Last updated: 31 July 2025

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1

Carullo, Gherardo, and Christian Ernst. "Data Storage by Public Administrations." European Public Law 26, Issue 3 (2020): 545–68. http://dx.doi.org/10.54648/euro2020055.

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Blinkenberg Federspiel, Sofie. "Making it work." Scandinavian Journal of Public Administration 19, no. 3 (2015): 21–42. http://dx.doi.org/10.58235/sjpa.v19i3.15595.

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   Digitalization is held to be a key component in transforming the public administration into a reflexive, flexible and dynamic organization. For this to be realized, digitalization, i.e. the strategic use of Information Technology (IT) in innovating workflows, needs to become a part of the organizational identity. Drawing on the concepts of institutional logics and institutional work this paper uses a qualitative case study of two Danish local administrations to explore the institutionalization of digitalization. The paper describes the intra-organizational presence of dive

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Cipek, Ksenija, and Ivana Ljutić. "The influence of digitalization on tax audit." Oditor 7, no. 1 (2021): 37–69. http://dx.doi.org/10.5937/oditor2101037c.

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The paper discusses the latest research and trends in the field of digitalization of businesses and consequently national tax administrations with a focus on aspects, consequences and prospects of tax audit development. At the beginning of the digitalization process, corporate executives were emphatically optimistic, mostly in the United States, where this process began. Expectations were high that, at the end of the second decade of the 21st century, companies will be successful in the process of digital transformation, and where the most difficult implementation changes are expected and the

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ANDRONICEANU, Armenia, Irina GEORGESCU, and Jani KINNUNEN. ""Public Administration Digitalization and Corruption in the EU Member States. A Comparative and Correlative Research Analysis"." Transylvanian Review of Administrative Sciences, no. 65E (February 25, 2022): 5–22. http://dx.doi.org/10.24193/tras.65e.1.

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"Effective digitalization of public administrations and economies requires rethinking of how e-government and digital services with increasing e-participation can support corruption reduction and social development. This paper aims to study the interdependencies and differences between the multidimensional phenomena of administrative corruption and digitalization in the EU member states. The research methods applied are Canonical Correlation Analysis and Principal Component Analysis. Ten relevant variables for 2019 and 2020 were selected and integrated into this research. The research results

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Feenstra, Christina Maria. "BACK TO THE BEGINNING OF THE FUTURE: COMPARING DIGITAL POLICIES OF THE NETHERLANDS AND GERMANY." Political Expertise: POLITEX 16, no. 3 (2020): 360–74. http://dx.doi.org/10.21638/spbu23.2020.304.

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The aim of this article is to compare the introduction of digital technologies in public administrations in the Netherlands and Germany. In academic research, models are developed to analyse the level of digitalization and performance of different organizations. Models serve to simplify reality in research, but the danger exists that this simplification starts to shape our understandings of different issues. In order for one to understand the current state of affairs, an understanding should be built towards the first initiatives regarding the digitalization of public administrations. Therefor

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Gurram, Uma Raghavendra, and Anudeep Velagapudi. "Impact of Digitalization on Traditional Banking." International Journal of Research in Engineering, Science and Management 3, no. 12 (2020): 29–33. http://dx.doi.org/10.47607/ijresm.2020.400.

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Internet banking is changing the banking business, having the significant impacts on banking connections. Banking is currently not, at this point restricted to the branches where one needs to move toward the branch face to face, to pull back money or store a check or solicitation an announcement of records. In obvious. Internet banking, any request or exchange is prepared online with no reference to the branch (anyplace banking) whenever. The net banking, in this way, presently is to a greater extent a standard instead of an exemption in many created nations because of the way that it is the l

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ARAPOVA, Dar’ya A. "Conceptual provisions of interdepartmental interaction between customs and tax administrations." Finance and Credit 31, no. 1 (2025): 161–77. https://doi.org/10.24891/fc.31.1.161.

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Subject. The article addresses interdepartmental interaction between customs and tax administrations in the context of digitalization and foreign practice of combining customs and tax administrations. Under the influence of these factors, the conceptual foundations of interdepartmental cooperation are also undergoing changes. Objectives. The study aims at updating and systematizing the conceptual foundations of the said interaction. Methods. The study employs general scientific methods, like collection of facts, analysis and synthesis, description, analogy, generalization. Results. The paper e

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Iatco, Mariana, and Vladimir Bors. "Digitalization trends of public administration in the context of globalization." Moldoscopie, no. 2(93) (November 2021): 53–61. http://dx.doi.org/10.52388/1812-2566.2021.2(93).05.

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This article addresses the trends of digitalisation for public administration and the need for its continuous improvement as a first demand in an environment that is driven by rapid changes that operate on a global scale. Public administrations, as organizations, need to adapt to this environment. Lifelong learning and capacity building are essental to meet today’s economic, social or demographic challenges, using sustainable, smart and inclusive development. Public administration, as a social organization, is not indifferent to the social and technological transformations observed, since the

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Sekushin, Aleksei Yur'evich. "Digitalization and tax control: the experience of foreign administrations and possibilities for its implementation in Russia." Налоги и налогообложение, no. 3 (March 2021): 26–38. http://dx.doi.org/10.7256/2454-065x.2021.3.35625.

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The subject of this research is the experience of foreign administrations on implementation of the instruments of digital tax control and development of the service function of tax authorities. The experience of foreign administrations is viewed within the framework of the response of tax authorities to the manifestations of digitalization, which is also reflected in the emergence of new sources of income and new ways of interaction on the job market. The relevance of this research is defined by digital transformation of the economy, which entails the emergence of new types of relations betwee

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Glazkova, G. V. "Internal audit in customs administrations." Accounting. Analysis. Auditing 10, no. 1 (2023): 36–43. http://dx.doi.org/10.26794/2408-9303-2023-10-1-36-43.

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In recent years, in our country, as well as throughout the rest of the modern world, global changes are taking place driven by the development of high-tech platforms that ensure the sustainable development of various sectors of activity, including public services. There has also been a major, large-scale reform of the system of customs authorities that was carried out with the concentration of customs control in the centers of electronic declaration. The aim of the study is to analyze the role of digitalization processes and the use of modern customs technologies, which require the development

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Brazo, Pedro, Felix Velicia-Martín, Pedro R. Palos-Sanchez, and Ricardo Gouveia Rodrigues. "The Effect of Coercive Digitization on Organizational Performance." Journal of Global Information Management 31, no. 2 (2023): 1–23. http://dx.doi.org/10.4018/jgim.326282.

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This article investigates the influence of institutional pressure on digitalization and performance, exploring the role of consulting companies in their relationships. The study is based on empirical findings administered to 600 firms using PLS-SEM and FIMIX. The theoretical framework presented in this study focused on the role that consulting companies play in the transfer of digitalization. The results indicate that IP can be an effective tool to strengthen digitalization and, in addition, business performance. This outcome is reinforced when consulting services channel this process. Evidenc

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Frățilă, Alexandra, Mirela Păunescu, Elena-Mirela Nichita, and Paula Lazăr. "DIGITALIZATION OF ROMANIAN PUBLIC ADMINISTRATION: A PANEL DATA ANALYSIS AT REGIONAL LEVEL." Journal of Business Economics and Management 24, no. 1 (2023): 74–92. http://dx.doi.org/10.3846/jbem.2023.18574.

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Digital transformation of public administration creates opportunities for transparency, accountability, efficiency, and better tax collection. Benefits are even more critical considering the coronavirus crisis when millions of people worldwide engage in online solutions. Our research paper offers clear insights into the public administrations’ strategic management when it comes to the impact of digitalization upon local tax revenues collection. In this setting, we investigate the effects of the digitalization of the Romanian public sector, focusing on local tax revenues collection covering the

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Ivanuschenko, Alevtina Viktorovna. "HOW DOES DIGITALIZATION CHANGE THE ROLE OF CUSTOMS AUTHORITIES AND THE IMPLEMENTATION OF THEIR FISCAL FUNCTION." Jurnal BPPK: Badan Pendidikan dan Pelatihan Keuangan 16, no. 1 (2023): 78–85. http://dx.doi.org/10.48108/jurnalbppk.v16i1.817.

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Foreign trade regulation mechanisms all around the world have not kept pace with technology and the business models it creates. Digital globalization brings the new era of global flows, an era in which data flows are becoming more important than physical trade. In this way the percentage of revenue collected by a customs administration to budget revenues in the longer term may decline. The article explores the challenges of the digital economy analysing the latest researches in the field of foreign trade and customs administrations perspectives. The special attention was paid to the term «digi

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Aristovnik, Aleksander, Polonca Kovač, Eva Murko, et al. "The Use of ICT by Local General Administrative Authorities during COVID-19 for a Sustainable Future: Comparing Five European Countries." Sustainability 13, no. 21 (2021): 11765. http://dx.doi.org/10.3390/su132111765.

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The COVID-19 pandemic has significantly reshaped administrative relations and put emphasis on the digital transformation of public administration that is urgently needed to support a sustainable recovery from the pandemic crisis and future sustainable development in the post-pandemic era. This paper presents a comparative study on the ways the first wave of the COVID-19 pandemic impacted general administrative authorities on the local level with respect to various aspects of their functioning and digitalization in five European countries. With a sample of 926 respondents from the Czech Republi

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Medynska, Tetyana, and Natalia Noginova. "DIGITALIZATION OF TAX ADMINISTRATION BODIES IN THE CONTEXT OF CURRENT CHALLENGES AND THREATS." Scientific Notes of Ostroh Academy National University, "Economics" Series 1, no. 24(52) (2022): 90–96. http://dx.doi.org/10.25264/2311-5149-2022-24(52)-90-96.

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The article considers the role of tax administration digitalization bodies in the context of current challenges and threats caused by the pandemic in the world and war in Ukraine. The importance of developing the electronic interaction channels between the State Tax Service of Ukraine, tax administrations of OECD countries and taxpayers in the context of Covid-19 and war action is outlined. The focus is on expanding the list of electronic services (for business, private entrepreneurs, IT services), which will increase opportunities for the implementation of the principle of convenience in fulf

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Jørgensen, Bastian, and Jannick Schou. "Helping or intervening? Modes of ordering in public sector digitalization." Journal of Organizational Ethnography 9, no. 3 (2020): 265–79. http://dx.doi.org/10.1108/joe-02-2019-0015.

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PurposeThis paper examines how digital reforms affect the relationship between frontline workers and citizens in Danish public sector institutions. Using ethnographic research in two branches of public administration, the study highlights how frontline workers act in accordance with seemingly contradictory modes of ordering. Their acts problematize linear conceptualizations of change that often prevail in digital reforms.Design/methodology/approachThe paper is based on a comparative ethnographic study of frontline workers in the Danish tax and customs administration and municipal citizen servi

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Putans, Romans, and Zane Zeibote. "Public Services Client-Accordance Through Coproduction and Digitalization." European Studies 8, no. 1 (2021): 121–47. http://dx.doi.org/10.2478/eustu-2022-0069.

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Summary The role of the societies and their interaction with public administration is changing toward ever closer co-operation. Since 2009 scientific literature and the public administrations themselves have been increasingly exploring the changing and dynamic role of the recipient of public services, a client or a customer, as that of a partner in the provision of public services. In this article the authors propose a policy client-accordance index (PCAX) methodology to measure the relevance of a) policy planned results and policy-makers’ expectations in relation to b) clients’ intentions, an

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Fazil, Abdul Wajid, Musawer Hakimi, Sebghatullah Aslamzai, and Mohammad Mustafa Quch. "A Review of E-Government Practices in the Age of Digitalization." International Journal of Multidisciplinary Approach Research and Science 2, no. 02 (2024): 511–27. http://dx.doi.org/10.59653/ijmars.v2i02.568.

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In the era of digitalization, this study comprehensively reviews e-government practices, focusing on the European Union member states, with a particular emphasis on Slovakia and the Czech Republic. The purpose of this research is to analyze the impact of public administration digitalization on corruption, utilizing a comparative and correlative research analysis. The study also investigates the clustering of e-government practices in the EU using Gaussian Mixture Models. The methodology employed includes an extensive review of existing literature on e-government maturity models, benchmark fram

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Edelmann, Noella, and Ines Mergel. "Co-Production of Digital Public Services in Austrian Public Administrations." Administrative Sciences 11, no. 1 (2021): 22. http://dx.doi.org/10.3390/admsci11010022.

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In the digital transformation of public administrations, objectives are no longer simply the implementation of new technology, but the involvement of all stakeholders into the process of digitalization. The Digital Roadmap of the Austrian government emphasizes the need of co-production of public services as a key element to public service delivery and, subsequently, innovation of the public sector. To understand how co-production in digital service delivery is implemented in Austria, we conducted interviews with 41 experts from public administrations in order to understand who is involved in s

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Schenk, Birgit, and Tobias Giesebrecht. "How to Stop Digitalization - An E-Government Pilot Project Case Study." Central and Eastern European eDem and eGov Days 331 (July 12, 2018): 239–50. http://dx.doi.org/10.24989/ocg.v331.20.

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Pilot projects are a means of learning whether the promises of an E-Government-innovation hold true. We analyze the case of an unsuccessful E-Government pilot projects for patterns of obstructive behaviour and their justifications. The identified patterns can serve as early warning signs for endangered pilot projects. Furthermore we use them to deduce recommendations for improving the innovation-readiness of public administrations.

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Androniceanu, Armenia, and Irina Georgescu. "Public Administration Digitalization and Government Effectiveness in EU Countries." Central European Public Administration Review 21, no. 1 (2023): 7–30. http://dx.doi.org/10.17573/cepar.2023.1.01.

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Purpose: This study continues the series of previous research carried out by the authors on the digital transformation in EU countries. It aims to identify and analyse the progress made by EU administrations in terms of digitization and effective governance in the period 2019–2021. Design/methodology/approach: Based on selected variables from Eurostat and the World Bank databases, the article provides insights into the dynamic changes that occurred in the EU in the period under consideration. The research employs Principal Component Analysis (PCA) and K-means clustering as the primary research

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ARAPOVA, Dar’ya A. "Developing a unified mechanism for fiscal payments administration." Finance and Credit 31, no. 2 (2025): 193–206. https://doi.org/10.24891/fc.31.2.193.

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Subject. The article discusses interdepartmental interaction between customs and tax administrations in the context of global trend of digitalization and foreign practice of combining customs and tax administrations, and a single mechanism for fiscal payments administration in the Russian Federation as a particularly relevant issue to research. Objectives. The purpose is to develop a unified mechanism for administration of fiscal payments based on the introduction of innovative technologies in the process of controlling the correctness of calculation and completeness of fiscal payments. Method

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ANDRONICEANU, Armenia, Jani KINNUNEN, and Irina GEORGESCU. "E-Government clusters in the EU based on the Gaussian Mixture Models." ADMINISTRATIE SI MANAGEMENT PUBLIC 1, no. 35 (2020): 6–20. http://dx.doi.org/10.24818/amp/2020.35-01.

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The use of advanced ICT technologies and the support of new ways of thinking, acting and working in public administration, together with the increased provision of information and interactive services accessible through various channels, is the foundation of eGovernment. In recent years, there has been visible progress in all EU countries in terms of the general framework for e-government strategy, which is based on best practices and methodologies. The aim of our research is to discover the way in which the EU states are situated from the point of view of the digitalization of the administrat

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Rodriguez, Jose Antonio, Francisco Javier Fernandez, and Pablo Arboleya. "Study of the Architecture of a Smart City." Proceedings 2, no. 23 (2018): 1485. http://dx.doi.org/10.3390/proceedings2231485.

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In recent years, we are experiencing a digital revolution in many contexts, the digitalization of industry (Industry 4.0), the digitalization of public administrations, the digitalization of people and things (Internet of Things) and, of course, the digitization of cities under the name of Smart Cities. Although the digitization process is based on 3 main pillars: data, talent and innovation. It is necessary to make a mixture of these 3 pillars in different percentages to achieve digitization. In the case of cities, great weight lies in the technology deployed that makes up the architecture of

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Cherevko, Oleksandr, Oleksandr Oleksenko, and Oleg Lototskyi. "INNOVATIVE STRATEGIES IN PUBLIC ADMINISTRATION: ADAPTATION OF FOREIGN EXPERIENCE FOR LOCAL ADMINISTRATIONS." Economic scope, no. 195 (December 15, 2024): 89–94. https://doi.org/10.30838/ep.195.89-94.

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The article explores innovative strategies in public administration, emphasizing the adaptation of international practices to local administrations in Ukraine. The relevance of this research lies in addressing the challenges of modern public administration, particularly at the local level, amid global changes driven by digital transformation, evolving management practices, and shifting socio-economic conditions. By studying successful international experiences, this research identifies opportunities to enhance the effectiveness of local governance in Ukraine. The study highlights the transform

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Bartsaev, A. V., and A. A. Vorona. "Problems and Prospects of Development of International Customs Cooperation in the Context of Digitalization." Administrative Consulting, no. 6 (July 22, 2023): 56–64. http://dx.doi.org/10.22394/1726-1139-2023-6-56-64.

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Modern conditions of development dictate the need for cooperation. Today, Russia participates in the common market and the common economic space, the economic sphere, the activities of customs organizations, concludes agreements on international obligations and customs cooperation, and also actively cooperates with states and organizations in the field of customs operations and customs activities. The article considers the process of international customs cooperation of the customs authorities of the Russian Federation. The development of international customs cooperation in the context of dig

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Bartsaev, Alexander V., and Anastasiya A. Vorona. "Problems and Prospects of Development of International Customs Cooperation in the Context of Digitalization." Administrative Consulting, no. 6 (174) (June 7, 2023): 56–64. https://doi.org/10.22394/1726-1139-2023-6-56-64.

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Modern conditions of development dictate the need for cooperation. Today, Russia participates in the common market and the common economic space, the economic sphere, the activities of customs organizations, concludes agreements on international obligations and customs cooperation, and also actively cooperates with states and organizations in the field of customs operations and customs activities. The article considers the process of international customs cooperation of the customs authorities of the Russian Federation. The development of international customs cooperation in the context of dig

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Сульженко, С. А. "THREATS AND RISKS OF DIGITALIZATION FOR TAX ADMINISTRATION." Учет и статистика, no. 1(69) (March 30, 2023): 60–73. http://dx.doi.org/10.54220/1994-0874.2023.35.76.006.

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Статья посвящена исследованию рисков и угроз для налогового администрирования, формируемых в условиях цифровой трансформации экономики, перевода бизнеспроцессов и документооборота в электронный формат для повы ения эффективности налогового администрирования и увеличения налоговых доходов государства. Автором проанализированы современные направления развития цифровой экономики, сферы внедрения передовых цифровых технологий в предпринимательскую деятельность, приоритеты налоговой политики России сквозь призму цифровой трансформации экономики, а также подходы к регулированию налогового администри

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Ihnatišinová, Denisa. "Digitalization of tax administration communication under the effect of global megatrends of the digital age." SHS Web of Conferences 92 (2021): 02022. http://dx.doi.org/10.1051/shsconf/20219202022.

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Research background: Digitalization of tax administration communication means the creation of paperless communication between the tax subject and the tax administration. Artificial intelligence technology creates new digital communication channels and contribute to more efficient paperless tax administration. The global trend of the digital age are digital assistants, chatbots, voicebots, respectively process automation. The growing investments in new information technologies is mainly due to the simplification of tax registration and payment, an automation of data analysis and the improvement

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Bardin, Andrei L. "The Creative Potential of the City in the Context of Digitalization." RUDN Journal of Political Science 25, no. 3 (2023): 519–38. http://dx.doi.org/10.22363/2313-1438-2023-25-3-519-538.

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Limited resources, multiple crises, socio-political tensions, development imbalances, and other challenges encourage cities to search for new development resources, especially intangible ones, and policies to tap into their potential. The research considers the creative potential of the city as an intangible development resource of this kind. The study aims to analyze the significant aspects and identify the mechanisms that are promising for cities to develop their creative potential in the context of digital transformations. The author analyzes several cases, numerous program and strategic do

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Chuprina, Elena, Yuliia Zahorodnia, Olha Petrenko, Igor Britchenko, and Oleksii Goretskyi. "Specific characteristics of seaports development in the context of digitalization: international experience and conclusions." International Journal of Agricultural Extension 10, no. 2 (2022): 105–17. http://dx.doi.org/10.33687/ijae.010.00.3879.

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The article focuses on the study of specific characteristics of seaports development under conditions of digitalization. The article aims to study features of the development of the international seaport under digitalization to implement the best achievements in Ukraine. The main research method was a systemic-structural approach used to examine seaport digitalization as a part of a logistics chain, including horizontal and vertical links between its elements. To achieve an effective digital transformation, we also used the above method. It helped to study how the factors determined during the

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MELINGUI (ESSOMBA), Germaine. "The dematerialization of tax procedures in Cameroon." Cahiers du cedimes 19, SI (2024): 173–90. https://doi.org/10.69611/cahiers19-hs-37.

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The advent of New Information and Communication Technologies (NICT) since the beginning of the 21st century has revolutionized the way human societies operate. Indeed, whether on an individual level, within companies or public administrations, it is now impossible to ignore NICTs which impose a new type of Management. With such a constraint, the State of Cameroon, in order to improve tax revenues and managerial efficiency, has decided to encourage dematerialization and digitalization of the tax administration. This new technological process aims to make the Cameroonian tax administration an av

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Scherbak, Andrey, and Svetlana Shmeleva. "REGIONAL BUSINESS SUPPORT PROGRAMS DURING COVID-19 AS AN EXAMPLE OF INTRODUCING BIG DATA IN PUBLIC ADMINISTRATION." Public Administration Issues, no. 4 (2022): 154–75. http://dx.doi.org/10.17323/1999-5431-2022-0-4-154-175.

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The article puts forward a hypothesis about the difference between digitalization and management based on big data (hereinafter referred to as BD); it is assumed that these are stages of the same process. The transition from digitalization to BD-driven decisions is perceived as a kind of "leap" in public administration. Authors set the research task of identifying the key differences between these stages, as well as determining the reasons for the transition from one to the other. To do this, we carry out an analysis of the implementation of BD-driven solutions in public administration during

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Ait Lhassan, Imad, Oumayma Bedraoui, and Otmane Akhannich. "The Impact of Digital Transformation on the Satisfaction of Tax Administration Users in Morocco during the Covid-19 Pandemic: An Empirical Study." European Journal of Management Issues 30, no. 1 (2022): 48–57. http://dx.doi.org/10.15421/192205.

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Purpose: The objective of any change in public administrations is to improve their management system to provide a better service to the citizen user. This is how policy makers defend their political agendas. However, the effectiveness of the digital transformation of public services is not limited to the promulgation of laws but to their impact on the satisfaction of users of public administration and its perception by the public agent and the citizen. The objective of this article is to analyze the impact of digital transformation on the satisfaction of users of public administration, and mor

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Marzinkewitsch, Steffen, and Arthur Dill. "Digitalization of Business Processes in Federalist Environments: The Introduction of E-Invoicing in Germany." International Journal of Innovation and Economic Development 8, no. 1 (2022): 7–19. http://dx.doi.org/10.18775/ijied.1849-7551-7020.2015.81.2001.

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In this article we will analyze the government-driven introduction of e-invoicing in Germany. The decision to digitalize the invoicing processes in Germany is based on an EU guideline that instructs all member states to switch to electronic invoicing (e-invoicing) within their administrations. The European Union thus aims to achieve a facilitation of trade across inner-European borders, as well as more transparency for the fiscal authorities. Germany, as a member state, has made e-invoicing mandatory for all national administrations, since 27 November 2020. At the same time the federal states

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Ivakin, Viktor Ivanovich. "Sustainable Rural Development and Digitalization: Legal Aspect." Сельское хозяйство, no. 3 (March 2022): 39–49. http://dx.doi.org/10.7256/2453-8809.2022.3.39407.

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This article is devoted to digitalization in agrarian law as one of the important branches of jurisprudence. Along with other branches of law, agrarian law contributes to the life of the state. In this regard, the purpose of the scientific work, this scientific essay, is to further study the relationship between the designated branch of Russian law and these modern technologies, which are not only the Internet, but also various programs, legal reference systems, and other similar products of human activity. Based on the objectives, the author in this text provides an analysis of the methods of

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Tkachenko, K. I., E. V. Ilyasova, A. L. Zolkin, V. V. Pomazanov, and N. P. Kozlova. "Regional marketing as a tool to overcome the digital divide in the Krasnodar Region." SHS Web of Conferences 141 (2022): 01002. http://dx.doi.org/10.1051/shsconf/202214101002.

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The article examines the state of digital divide in the Krasnodar Region in advanced and lagging cities. The authors have selected the most relevant areas where the introduction of digital technologies is of the first priority: state and municipal administration, the banking sector, the personnel market and others. The problems of their digitalization are identified. Recommendations for the use of regional marketing as a tool to overcome the digital divide have been developed. Regional administrations, business leaders and opinion leaders shall develop digital demand, form the population’s ski

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Waji, Nur Rahmawati. "SIPKUMHAM and The Rise of Digitalization in the Ministry of Law and Human Rights." Jurnal HAM 13, no. 3 (2022): 479. http://dx.doi.org/10.30641/ham.2022.13.479-494.

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The use of digital has accelerated after Covid-19 Pandemic which now has turned to the third year. The implementation of digital development is the emergence of digital system in government administrations which is known as Electronic Government. The situation encourages the use of digital government, or more specifically the use of digital system in government administration system or known as E-Government. Digitalization occurs in many areas including in law and human rights. However, the impact of digital acceleration on working procedures at the Ministry of Law and Human Rights becomes the

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Dalton, Sanja, and Biljana Stosić. "The Importance of Applying Lean Innovation for Enhancing Harmonization of Customs Procedures in context of Digitalization of Customs Administration – A Case Study of Serbia." Lex localis - Journal of Local Self-Government 19, no. 2 (2021): 305–27. http://dx.doi.org/10.4335/19.2.305-327(2021).

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As a part of the Strategy for modernization, customs administrations face a need for the introduction of new communication information technologies (ICTs) that builds on a long and successful European history on technology and innovation. Hence, apart from compliance of legislation that prescribes customs procedures, customs authorities face important decisions regarding design and implementation. In that context, this empirical research explores the extent to what digitalization of the Customs Administration of Serbia can improve the customs transit performances, in terms of enforcement of tr

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Puholovko, Illia. "ALTERNATIVE WAYS TO MANAGE COOPERATION IN TAX RELATIONS: CHALLENGES OF DIGITALIZATION AND TAX COMPLIANCE." Economies' Horizons, no. 2-3(28) (August 22, 2024): 214–20. http://dx.doi.org/10.31499/2616-5236.3(28).2024.310211.

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The recent advancements in tax administration have witnessed a significant shift from traditional paper-based reporting to comprehensive digitalization of tax filing and analysis processes. The integration of information and communication technologies into tax relations, alongside the enhancement of tax systems through digital tools—such as electronic registration of tax invoices, electronic reporting, and electronic verification—has streamlined processes and improved tax compliance. However, it remains essential to investigate whether merely transitioning to electronic reporting suffices and

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Brodovskaya, Elena, Anna Dombrovskaya, Roman Pyrma, and Artur Azarov. "Criteria for Rating the Level and Quality of Digitalization of the Educational Process in Universities of the Russian Federation." Vestnik Volgogradskogo gosudarstvennogo universiteta. Serija 4. Istorija. Regionovedenie. Mezhdunarodnye otnoshenija, no. 2 (June 2020): 268–83. http://dx.doi.org/10.15688/jvolsu4.2020.2.20.

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Introduction. The article reflects the authors’ system for calculating the level and quality of digitalization of the educational process in Russian universities. This task is actualized by a number of circumstances of modern realities. The need to create a digital twin / double for each university has become a trend due to the importance of providing applicants, students and graduates with the most accessible educational environment. The high-quality digital environment of a university during the spread of pandemics is an important condition for maintaining the stability of the educational pr

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Stasch, Laura, and Anna Steidle. "Usability of digitized citizens' services." Central and Eastern European eDem and eGov Days 338 (July 15, 2020): 103–9. http://dx.doi.org/10.24989/ocg.v338.8.

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Germany's public administrations must go digital by law till 2022. The German Online Access Act (our translation for “Onlinezugangsgesetz”, OZG) forces most services offered by public administration on federal, federal state and municipal level to become digitized. For most of these services still being paper-based and Germany not being one of the leaders in e- government according to many sources, the question of user acceptance arises. For answering the question whether the approach used in the digitalization labs leads to the development of digital public services that are accepted by futur

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Wouters, Stijn, Veiko Lember, and Joep Crompvoets. "Coordinating the digital transformation of inter-organizational public services – The case of e-invoicing in Belgium." der moderne staat – Zeitschrift für Public Policy, Recht und Management 14, no. 1-2021 (2021): 121–39. http://dx.doi.org/10.3224/dms.v14i1.06.

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Digital transformation has the potential to profoundly change the way public administrations deliver public services to its users. One of the challenges involved in the inter-organizational networks that often govern integrated digital services is to identify what coordination instruments are effective. In this paper we examine this issue through a case study that deals with the transformation of invoicing services in Belgian public administrations at the federal and Flemish (regional) level. We review the coordination instruments and study how they evolved over time. Our findings suggest that

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Ramió Matas, Carles. "Inteligencia artificial, robótica y modelos de Administración pública." Revista del CLAD Reforma y Democracia, no. 72 (January 1, 2018): 5–42. http://dx.doi.org/10.69733/clad.ryd.n72.a163.

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This work aims to analyze the risks and opportunities of introducing artificial intelligence and robotics into public administration. It is essential for public institutions to adopt a proactive strategy, they must take advantage of the technological revolution not only to renew their technical capacity, but especially to solve most of their conceptual and organizational problems. Artificial intelligence and robotics can be a great opportunity for a radical institutional and organizational renovation in public institutions and a contribution to their adaptation, relevance and survival in a com

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Бабина, А. А., А. Р. Султанова, Д. Д. Жаркова, М. Р. Хабибуллина, and Е. Н. Кузьмина. "The role of cloud platforms in promoting the digitalization of international tourism." Экономика и предпринимательство, no. 10(147) (February 21, 2023): 813–16. http://dx.doi.org/10.34925/eip.2022.147.10.158.

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Умный туризм должен развиваться с учетом общей картины и на основе центра обработки данных, который охватывает все аспекты города. Услуги правительства, туристических агентств и достопримечательностей должны быть скоординированы, чтобы гарантировать, что все услуги могут быть реализованы интегрированным образом. Развитие интеллектуального туризма зависит от интеграции различных типов данных в центр обработки данных интеллектуальной туристической платформы, чтобы предоставить инструменты маркетинга и управления для государственных администраций туризма, тем самым интегрируя административную дея

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Ben Rehouma, Mariem, Tim Geyer, and Timo Kahl. "Investigating Change Management Based on Participation and Acceptance of IT in the Public Sector." International Journal of Public Administration in the Digital Age 7, no. 4 (2020): 51–70. http://dx.doi.org/10.4018/ijpada.20201001.oa4.

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The digitalization of public administrations faces big challenges regarding employees' acceptance of IT. Change management approaches based on participation should help achieving acceptance and success of IT projects in the public sector. The research investigated how participation methods can be integrated into change management and which effects participation has on the acceptance of the introduced system in this sector. The authors followed a mixed research approach and conducted a quantitative and a qualitative study within public administrations and ministries in two states in Germany. Th

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Ырымтай, А. Ж., та С. С. Онгарбаева. "БІЛІМ БЕРУДІ ЦИФРЛАНДЫРУ ЖАҒДАЙЫНДАКӘСІБИ ҚЫЗМЕТКЕ ДАЙЫНДЫҚ". Bulletin of Zhetysu University named after I.Zhansugurov, № 2(111) (24 червня 2024): 151–57. https://doi.org/10.53355/zhu.2024.111.2.018.

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Мақалада білім беруді цифрландыру жағдайында кәсіби қызмет үшін мұғалімдерді даярлау мәселесі қарастырылады. Педагогтарды даярлауды жүзеге асыратын университеттердің әкімшіліктері мен оқытушыларына арналған негізгі ұсыныстардың ішінде мыналарды тұжырымдауға болады: қалыптасып келе жатқан еңбек нарығының қажеттіліктерін болжамды талдау; ғылыми-техникалық әзірлемелердің перспективалық бағыттарына сәйкес оқу мақсаттарын тұжырымдау; оқу процесінде цифрлық технологияларды белсенді пайдалану және т. б. В статье рассматривается вопрос подготовки учителей для профессиональной деятельности в условиях ц

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Korchak, Nataliia. "ANTI-CORRUPTION DIGITAL SOLUTIONS: THE UKRAINIAN EXPERIENCE AND THE PECULIARITIES OF THEIR IMPLEMENTATION IN A STATE OF WAR." Bulletin of Taras Shevchenko National University of Kyiv. Public Administration 16, no. 2 (2022): 13–16. http://dx.doi.org/10.17721/2616-9193.2022/16-2/7.

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The purpose of the article is to highlight the innovative experience of implementation of digital transformation in Ukraine on the example of the National Agency for the Prevention of Corruption (hereinafter - NAPC). The content of the publication is due to the specifics of the subject of research and reflects an interdisciplinary approach to the disclosure of the topic. The article is a comprehensive study of the problems of digital transformation (digitalization) in terms of quantitative and qualitative changes in public administration and management. By the example of the organization of ma

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Dorofeev, Evgeny, Tatiana Kozhukhar, and Zamira Magomedova. "Formation of economic culture among cadets of a maritime university in the context of digitalization of education." SHS Web of Conferences 164 (2023): 00048. http://dx.doi.org/10.1051/shsconf/202316400048.

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One of the significant problems in the professional training of future maritime transport specialists is the formation of an economic culture among modern cadets, which is necessary both for everyday life and for the quality performance of future official duties. The future professional activity of maritime transport specialists is associated with the constant performance of long-term voyages to various countries for the transportation, delivery, unloading and loading of various cargoes. During their stay in the ports of foreign countries, the command staff of transport ships interacts with re

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Bozdoğanoğlu, Burçin, and Ayşegül Yücel. "Use of Artificial Intelligence Technology in Tax Management: Evaluation of The Principle of Transparency Within the Framework of International Legislation Provisions." International Journal of Public Finance 10, no. 1 (2025): 1–20. https://doi.org/10.30927/ijpf.1522095.

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Artificial intelligence is a technology that has found its place in all areas of life with the digitalization process and is used in many fields of science and disciplines with its sub-techniques. Within this wide usage area, the services provided by public administrations have also been affected by artificial intelligence technology. The tax management structure formed by the taxpayer and the administration has also changed under the influence of artificial intelligence technology. Most transactions in tax management based on automated decision-making can provide many advantages to the admini

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