Relevant bibliographies by topics / Digitalization of business

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  2. Dissertations / Theses
  3. Books
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Academic literature on the topic 'Digitalization of business'

Author: Grafiati
Published: 5 June 2025
Last updated: 15 July 2025

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Journal articles on the topic "Digitalization of business"

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Акбашева, Д. М., Ш. К. Бойчоров, and Л. Б. Хыбыртова. "DIGITALIZATION OF BUSINESS." Journal of Monetary Economics and Management, no. 2 (April 19, 2024): 189–95. http://dx.doi.org/10.26118/2782-4586.2024.59.99.027.

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Улучшение коммуникаций, достигается благодаря использо- ванию цифровых инструментов и платформ, что облегчает сотрудничество и обмен информацией. Оптимизация управления и принятия решений пред- приятие может достичь, благодаря доступу к большому количеству объемов данных, как о предприятии самом, так и о его конкурентах, что позволяет про- вести анализ полученной данных и своевременно внести коррективы. Улучшение клиентского опыта предприятие возможно при создании на основе конкретной базы данных, путем предоставления персонализирован- ных и удобных сервисов. Следовательно, возможность увеличение конку- рентоспособности, прибыльности и статуса предприятия будет достигаться на основе инноваций и совершенствования процессов внедрения цифровых технологий. Подчеркивается важность цифровизации для современного предприятия и предлагается применение описанных преимуществ в своем бизнесе.
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Bregeš, Željka, and Tina Jakupak. "DIGITALIZATION OF BUSINESS REGISTER." InterEULawEast: Journal for the International and European Law, Economics and Market Integrations 4, no. 2 (2017): 91–99. http://dx.doi.org/10.22598/iele.2017.4.2.6.

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Pirogova, Oksana, Nadezhda Savelyeva, and Tatiana Timkina. "Digitalization trend in business." E3S Web of Conferences 284 (2021): 07008. http://dx.doi.org/10.1051/e3sconf/202128407008.

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The aftermath of the pandemic in 2020 shocked the country’s economy, but at the same time, the desire to keep the business allowed, in record time, to completely rebuild the usual patterns of behavior in the implementation of business processes across all sectors of the economy. The inability to go to work, solve everyday issues, carry out a commodity-money exchange, allowed the remote service model to burst so rapidly. The construction of a mechanism for the formation of work on the basis of electronic platforms, software products, Internet sources made it possible to form a single development trend - digitalization. This process is inextricably linked with the Internet, the digitization of the actions of all market participants. In this article, using the banking sector as an example, the main problems of modern digital services are considered, based on which the main directions of innovation are put forward, as well as promising areas of investment are substantiated.
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Mosumova, Ainura, Halyna Seleznova, and Oleksii Haharinov. "Business digitalization: international experience." Ukrainian Journal of Applied Economics and Technology 9, no. 2 (2024): 323–28. http://dx.doi.org/10.36887/2415-8453-2024-2-55.

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At the current stage of the development of the world economy, the relevance of digital transformation under the conditions of increased international competition both at the level of individual businesses and at the level of entire sectors of the economy forms a growing interest in the problems and prospects that become possible within the framework of the digital economy. The world is gradually moving to a digital format in the development of information and communication technologies. The penetration of digitalization in different countries differs in the degree of influence on economic development and the variety of business schemes. Digitization allows not only the improvement of existing business models and changes in business processes but also the significant boost of business and new competitive advantages. The digital transformation of international business significantly contributes to sustainable economic growth, increasing the competitiveness of primary industries and innovative sectors of the economy. Digital technologies allow business entities to automate simpler processes and eliminate intermediate stages in more complex processes, thanks to which the flexibility of companies is significantly increased, and they can now use their resources much more efficiently. Digital technologies are even becoming mandatory for many businesses operating in today's competitive environment, significantly saving time and avoiding unnecessary costs. Digital transformation is becoming integral to modern business, growing from a concept to an essential strategic component. This process covers implementing modern digital technologies and changing the organization's business processes and cultural aspects to improve the company's efficiency, innovation, and competitiveness. However, digital transformation also presents its challenges. The need for changes in organizational culture, training employees in new technologies, implementing data privacy, the impact and politics of social inequalities, accounting for changes in the labor market, and cyber security risks require attention and resources. Digital transformation is not only the introduction of technologies but also a change in thinking and approaches to business. It allows companies to become more efficient, innovative, and adaptive, a critical factor for successful competition today. Keywords: digitization, security, technology, business, transformation.
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Mäkiö, Juho, Andrey Miroliubov, and Valeria Zhgun. "Digitalization – quo vadis?" SHS Web of Conferences 44 (2018): 00056. http://dx.doi.org/10.1051/shsconf/20184400056.

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Digitalization is changing the global business ecosystem at an unimaginable speed. Although previous industrial revolutions took dozens of years to transform the existing markets, internet-based companies like Google, Amazon and Uber have done it in less than ten years. Business models in the nearest future – how will they look like? Where will the extensive process of the fourth industrial revolution take us? How will our role as entrepreneurs, managers or consumers change in the new business ecosystem? In this paper we consider the changes concerning the process of digitalization as the main prerequisites for transformation of business models. We combine them into three main aspects that influence modern business modeling approaches: technological, social and economic. This prospective gives insight into the way the future business models will look like and leads us to practical recommendations for companies to follow when digitizing their business.
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Vostryakov, Oleksandr, and Anastasiia Sybirtseva. "Business digitalization: definition and tools." Strategy of Economic Development of Ukraine, no. 54 (June 23, 2024): 5–16. http://dx.doi.org/10.33111/sedu.2024.54.005.016.

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As a result of the study, the concept of digitalization of a business organization is defined as a set of tools, the process of adding digital technologies to physical space and transferring information into a digital format to improve the efficiency and increase the profit of a business organization. Digitalization is a process and a tool, not the ultimate goal, and it should improve the interaction between people and technology. Digitalization has been classified into two types: process digitalization and product digitalization. Process digitalization is the classic understanding of this term in the context of business processes, and product digitalization is the additions of digital technologies to an existing product to improve it. Any type of digitalization should lead to an increase in the profit of a business organization directly or indirectly because this is one of the most important goals of any business. Digitalization tools have been defined as digital technologies and methods of their implementation in business processes or additions to products. Examples of such tools have been provided. It has been determined that one of the most important tools of digitization is digital data management. Digital data management includes digitization as one of the first stages and may include the use of CRM systems, cloud technologies and artificial intelligence. The use of these tools is possible not only in the context of data management, but as a method of creating a digital infrastructure or making decisions. The advantages of using various digitalization tools have been determined. Digital data management (including CRM systems, cloud technologies and artificial intelligence in this context) gives the ability to store, analyse and use large volumes of data, allows quick and easy access to information, reliability, and confidentiality, ensuring statistics, etc. Also, the use of digitalization tools allows improving interaction with consumers and creating a comfortable and efficient infrastructure both within the company and for consumers. Other digitalization tools have been listed: mobile technologies, ERP systems, automation, robots, IoT platforms, and GPS systems. It has been found that all these tools can be used to digitize the process, and only artificial intelligence GPS, and cloud technologies can be used to digitize the product.
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Pyatnitskiy, D. V., and D. V. Chimidov. "ARTIFICIAL INTELLIGENCE IN BUSINESS DIGITALIZATION." Международный студенческий научный вестник (International Student Scientific Herald), no. 6 2024 (2024): 47. https://doi.org/10.17513/msnv.21703.

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Tyurina, Daria Andreevna, and Anastasia Alexandrovna Kryukova. "DIGITALIZATION OF BUSINESS IN RUSSIA." Industrial Economics, no. 1 (2023): 53–58. http://dx.doi.org/10.47576/2712-7559_2023_1_53.

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R.Ruthramathi. "Digitalization Leads to Digital Business." Shanlax International Journal of Management 6, S1 (2018): 198–203. https://doi.org/10.5281/zenodo.1461353.

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Increased  digitalization  has  influenced  various  business  activities  including companies’ business Models (BMs) by enabling various new forms of cooperation between companies and leading to new product and service offerings as well as new forms of company relationships with customers and employees. At the same time, this digitalization has put pressure on companies to reflect on their current strategy and explore new business opportunities systematically and at early stages. While research on digitalization in the context of BMs is now gaining increased attention, a  research  gap  still  exists  in  this  field  since  the  number  of  empirical  insights  is limited. The paper aims to discuss these issues.
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Андрей Валерьевич, Рачипа, Суржиков Михаил Андреевич, and Самыгин Сергей Иванович. "DIGITALIZATION IN ORGANIZATION MANAGEMENT: INNOVATIVE BUSINESS MODELS." STATE AND MUNICIPAL MANAGEMENT SCHOLAR NOTES 1, no. 3 (2022): 64–69. http://dx.doi.org/10.22394/2079-1690-2022-1-3-64-69.

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This article is a socio-managerial analysis related to the introduction of innovative business models in the process of managing an organization. The use of digital technologies in the management of an organization provides a solution to administrative, managerial, communicative and interactive, educational and research tasks, as well as tasks related to ensuring the information security of an organization. The authors believe that the focus of organizations on new digital opportunities contributes to making them more resilient, stable and competitive in the future. A promising question is how managers determine the threats and opportunities for the functioning and development of their organizations, which involves the use of an approach based on attention to concepts related to human resource management, personnel management and corporate (organizational) approach.
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Dissertations / Theses on the topic "Digitalization of business"

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Arlestedt, Rebecka, and Melenie Lindh. "Enterprise Mobility : Defining and evaluating business digitalization." Thesis, Mittuniversitetet, Avdelningen för informations- och kommunikationssystem, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:miun:diva-28264.

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Mobile technology has developed rapidly in the recent years and considerably changed the way organizations work. Mobility can bring great benefits to the organizations of which they are at, by e.g. improving employee satisfaction and increase efficiency and productivity. Despite this the development of mobile solutions have grown much faster for individuals than for organizations, with a plethora of devices and applications. The slow enterprise adoption is partly due to the fact that companies need to take information security risks into account at the same time as IT systems need to be rebuilt and customized to accommodate the new mobile way of working. Employees, unlike most other technologies, largely drive mobile strategies at organizations. Organizations are not developing in a fast enough pace and many scientist are describing a research gap in organizations adoption of mobility. This study aims to examine how research in the area has been presented and how enterprise mobility is viewed and utilized. The study has been implemented through qualitative research with a interpretative and exploratory approach. A case study was conducted at two organizations, demonstrating the possibilities and obstacles of enterprise mobility, and also strengthened the existing definition of the field. Additionally the case study illustrated discrepancies in IT solutions and the adoption of enterprise mobility within two different industries. Both researchers and organizations have shown a great interest in exploring this area additionally. Further studies can be extended to include the effects of how companies have adapted to enterprise mobility.<br>Den mobila teknologin har utvecklats i snabb takt under de senaste åren och således förändrat organisationers sätt att arbeta. Mobilitet kan möjliggöra för organisationer att t.ex. förbättra de anställdas tillfredsställelse, öka effektiviteten och produktiviteten, samt minimera kostnader. Trots den snabba utveckling av såväl mobila lösningar som mobila enheter, så har utvecklingen gått betydligt snabbare för privatpersoner än för organisationer. Detta kan delvis förklaras av det faktum att organisationer, i större utsträckning än privatpersoner, måste ta hänsyn till de säkerhetsrisker som mobilt arbete kan medföra. Det kan också förklaras av att många IT-system kräver vidareutveckling och anpassning för att kunna möta det nya mobila sättet att arbeta. Att organisationer inte utvecklas i tillräcklig snabb takt ligger till grund för att många forskare beskriver att det finns ett forskningsgap i organisationers antagande av mobilitet. Denna studie syftar därför till att undersöka hur begreppet enterprise mobility presenteras i tidigare forskning samt hur det uppfattas och tillämpas bland anställda. Studien har använt en kvalitativ forskningsansats med ett undersökande och tolkande förhållningssätt. En fallstudie har genomförts på två olika organisationer för att identifiera möjligheter och utmaningar med enterprise mobility, men också för att stärka den befintliga definitionen av begreppet. Fallstudien presenterar också skillnader i anpassade IT-lösningar och antagandet av mobilitet inom två olika branscher. Både forskare och organisationer har uttryckt ett stort intresse av att utforska detta område ytterligare. Denna studie ligger till grund för att senare undersöka effekterna av hur företagen har anpassat sig till enterprise mobility.
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Nilsson, Samuel. "Management and business digitalization. : The effect management perception of DC and EO on digitalization." Thesis, Luleå tekniska universitet, Institutionen för ekonomi, teknik, konst och samhälle, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:ltu:diva-87268.

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As today’s world is becoming more digital, so is almost all business markets are becoming more and more digital and companies that choose to digitalize seem to not only increase efficiency and profitability. It also makes the company better at adapting to change. Despite these upsides, not all companies are digitalizing proven in some part by the panic among companies created by the Covid-19 pandemic. This study aims to look at if the categorist of management in companies can influence the company's ability to digitalize. This is done by measuring the dynamic capabilities and the entrepreneurial orientation in management and comparing it to the company’s digital maturity. The data was quantitatively by having managers in Sweden completes a survey. A theoretical framework is created to formulate the major theories of the study and relevant hypotheses. To analyze the collected data the multiple regression analysis method was used to see if the variables that any statistical relationship and if the variables have statistical relevance. The results showed that entrepreneurial orientation dint does not have any statistical relevance however dynamic capabilities had a statistical relevance and quite a big effect on the digital maturity of the company. However, a bigger sample for the questioner is suspected to show that entrepreneurial orientation could have had statistical relevance as the sample group for this study was quite small. This study has helpt to fill the gap in knowledge on how management characteristics affect digitalization in companies. The author of this study recommends future research teams conduct more quantitative approaches to get a better picture of how management affects digitalization, by looking at other categorists in management, the important part is that they use a bigger sample size.
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Öhrlund, Jack, and Catrin Östman. "DIGITALIZATION IS HEATING UP THE BUSINESS MODEL : A degree project regarding the impact of digitalization on a business model canvas within district heating." Thesis, Mälardalens högskola, Akademin för ekonomi, samhälle och teknik, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-39808.

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The purpose of this degree project is to analyze and investigate how digitalization will affect business modeling in the district heating business. The chosen approach to this degree project was an iterative, abductive method, in order to always use a feedback-analysis and to keep the project open for new findings. The interviews were a mix of a structured method and a qualitative approach. With the structured method, the findings from the interviews were similar and regarding the research topic, and the qualitative approach in some open questions led to matters that otherwise would have been unnoticed. The interviews were performed via e-mail, phone and through personal interviews. This degree project concluded that digitalization has an impact on business modeling in district heating. Digitalization will affect some elements in a major way, for example key resources that will be characterized by digitalization. The findings from this work showed that a business model operating in district heating in a time of digitalization should focus on three main parts: economy, environment and easy visualization. An optimization tool should focus on delivering a value that consist of these three, and the remaining elements should together contribute to that value proposition.<br>Syftet med detta examensarbete är att analysera och undersöka hur digitaliseringen kommer att påverka affärsmodellering inom fjärrvärmebranschen. Det valda tillvägagångssättet för detta examensarbete är en iterativ, abduktiv metod för att hela tiden återkoppla och hålla studien öppen för nya intryck. Intervjuerna är en kombination av strukturerad metod blandad med en kvalitativ ansats. Med den strukturerade metoden blir svaren inom samma ram samtidigt som den kvalitativa aspekten lockar fram svar som annars skulle passera obemärkta. Intervjuerna genomfördes via mail, telefon samt genom personliga intervjuer. Detta examensarbete drar slutsatsen att digitaliseringen kommer påverka affärsmodeller inom fjärrvärme. Digitaliseringen kommer påverka vissa element i större utsträckning som till exempel nyckelresurserser som kommer präglas av digitaliseringen. Upptäckterna från studien visar att en affärsmodell verksam inom fjärrvärme i en tid präglad av digitaliseringen ska fokusera på tre delar: ekonomi, miljö och lättförstådd visualisering. Ett optimeringsverktyg ska fokusera på att leverera ett värde som innehåller dem tre delarna och resterande element ska tillsammans bidra till det värdeerbjudandet.
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Blomquist, Carolina, and Agnes Hägglund. "Forced Digitalization as a Result of Covid-19 : A Qualitative Study on the Forced Digitalization and its Effects on Bank Employees." Thesis, Umeå universitet, Företagsekonomi, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-185334.

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Wall, Steven. "Digitalization in public administration : A comparative case study about digitalization in two municipalities and the differences between them." Thesis, Södertörns högskola, Företagsekonomi, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:sh:diva-41658.

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Background and problem: The technological development in recent times has created new norms for daily life. Therefore, the public sector is currently going through a process of digitalization to meet the needs of modern citizens. However, the process has proven to be extremely challenging for municipalities across the nation. As studies have shown there are significant differences between municipalities regarding their efforts related to digitalization. Purpose: The purpose of this study is to develop an understanding of how municipalities are working on digitalization and why there are significant differences between them. Furthermore, the study aims to gain knowledge about the organizational structures, strategies and solutions that have been implemented by municipalities to achieve their objective. Method: To fulfil the purpose of the study, a comparative case study of two separate municipalities has been conducted. Furthermore, two additional departments with each respective municipality have been included to provide additional depth and variation in this study. The empirical information has been collected through semi-conducted interviews and public documents. Conclusions: Digitalization in municipalities is an on-going process, which is complicated in its nature since it represents enormous organizational changes. In order to deal with the challenges of digitalising, municipalities in both cases in this study have developed their own strategies, which are based on an translation of the national strategy for digitalization. Furthermore, both municipalities have created similar organizational structures to lead the process of digitalization. However, it has been concluded in this study that digitalization of municipalities is largely driven by individual enthusiasm, instead of formal structures. There are certain additional factors, which affect digitalization in both municipalities and ultimately create differences between them, these factors include – organizational history and maturity, degree of centralisation, resources, decision-making and trust amongst decision-makers.
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Bodeklint, Kim, and William Unosson. "Digitalization in the food industry : An exploratory study on how the digitalizationa affects the food industry in Sweden." Thesis, Högskolan i Jönköping, Internationella Handelshögskolan, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-44143.

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Abstract Background – The existing literature on digitalization in the food industry is limited. Meanwhile, the literature suggests that digitalization is an issue that is unavoidable at some point in all industries and that companies must adapt in order to maintain their competitive position. In the food industry, large investments into digital projects are currently focusing on e-commerce, even though it merely stands for 2% of the sales. It could, therefore, be seen as digitalization is only about to start affecting the food industry and thus, exploring how it has affected and what it might mean for the actors in the industry is interesting.   Purpose – The purpose of this thesis is to explore how digitalization affects the food industry in Sweden. The purpose is fulfilled through the answering of two research questions; How is digitalization viewed upon in the food industry in Sweden? And How does the digitalization affect the food industry in Sweden? Through the fulfilment of the purpose, this thesis helps to fill a gap in the existing literature about the subject.   Method – The study is a qualitative study of digitalization in the food industry and includes insights from 13 individuals working in the food industry in Sweden. As the subject does not have any existing theories and there is limited literature on the subject, the study uses an inductive approach where the data is analysed through a thematic analysis in order to be able to derive a conclusion about the subject.   Findings – When concluding this study, it was found that the food industry is lagging behind other industries in terms of digitalization, which in the food industry is closely connected to e-commerce for many. There are several enormous challenges that the industry is facing, and one of the most significant challenges and also a resistance to digitalization in the food industry is profitability. This means that the industry actors have a hard time maintaining profitability when implementing digital solutions, mainly e-commerce solutions. Opportunities are present to solve the challenges of mainly; deliveries and thus finding a solution to the profitability issue.
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Salo, J. (Jari). "Business relationship digitalization:a case study from the steel processing industry." Doctoral thesis, University of Oulu, 2006. http://urn.fi/urn:isbn:9514282396.

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Abstract Although research into the digitalization of business has grown in recent years, the focus has predominantly been on the impacts of digitalization on business in general, and not on the business relationship digitalization process. In this dissertation, the author addresses how digitalization affects business relationships and provides an illustration of the process of business relationships digitalization in the steel processing industry context. Drawing from the Industrial Marketing and Purchasing based business relationship literature and evolving digitalization literature the author develops a framework that includes six factors and their characteristics that describe the digitalization of business relationships. This dissertation also provides pertinent managerial insights into select business relationships to be digitalized as well as offers guidelines to digitalize chosen business relationships. The dissertation is divided into three parts. The theoretical elaboration presented in part one of the dissertation identifies and illustrates two important theoretical discussions underlying business relationship digitalization. These are the business relationships perspective and digitalization literature composed of information systems and information technology literature, electronic commerce, and electronic business discussions. Based on these, a preliminary framework is developed. In part two, the preliminary framework is applied to the selected industry, i.e. the steel processing industry. The two case studies from the steel processing industry provide the empirical material according to which the preliminary framework is compared and modified. In part three, the empirically grounded framework is depicted and the theoretical results reveal that business relationship digitalization is a complex process and that there are six factors: antecedents, accelerants, inhibitors, decision, digitalization, the outcome of event and their characteristics that influence the degree of business relationship digitalization and digitalization process. It is also noteworthy that digitalization success is dependent on many inter-organizational contingencies, such as interpersonal trust and the digitalizability of the exchange process. Additionally, the managerial results highlight the importance of systematically managing important business relationships and their digitalization. Furthermore, it is pinpointed that digitalization usually enhances existing business relationships by enabling faster and more accurate communication as well as more efficient transactions. To conclude, the dissertation provides several conceptual and managerial insights into business relationship digitalization. The author also suggests future studies around this emerging phenomenon.
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Korkh, A. S. "The Impact of Digitalization on Global Tendencies of Development of International Business." Master's thesis, Sumy State University, 2019. http://essuir.sumdu.edu.ua/handle/123456789/75566.

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У статті описано основні тенденції розвитку міжнародного бізнесу, що викликані діджиталізацією. Однією з цілей цієї статті є уточнення визначення «діджиталізація». У ході дослідження було опрацьовано літературу, що дає базове розуміння діджитал процесів. На підставі опрацьованих джерел, досліджено взаємозв'язок між діджитал трансформацією та продуктивністю бізнесу та рядом інших показників. Були описані проблеми, що виникають у ході діджитал трансформації міжнародних компаній; представлено переваги діджиталізації для компаній у міжнародному бізнесі. Надано рекомендації компаніям, що планують власну діджитал стратегію та прагнуть отримати переваги. Розглянуто країни та сектори відповідно до рівня їх включення у діджитал процеси.<br>The master’s thesis presents the characteristics of the changes that have been may possible by digitalization in international business. One of the purposes of this article is to clarify the definition of digitalization. The work is based on a literature review that provides insight into the basic understanding of digital processes. The master’s paper investigates the relationship between digital transformation in business and business productivity. This master’s paper focuses on being digital challenges in the international business world by presenting some of its advantages and why it is important going digital for companies. It suggests recommendations that companies can use to facilitate digital adoption and reap the benefits of the digital revolution in international business. In this work, considered countries and sectors according to the extent to which they have gone digital.
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Palmquist, Sebastian. "Digitalization in The Banking Industry : Adapting to The Crisis." Thesis, Umeå universitet, Företagsekonomi, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-172975.

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Research problemThe world is currently undergoing one of the most substantial crises of the past century, causing disruption both socially and economically. The effect on the Swedish inhabitants has been impactful, especially for elders, who are crippled in the ability to complete necessary tasks including private banking. Many elderlies are struggling with online banking and similar fintech services, so when the rest of the population resort to digital means of conducting bank errands, what are banks doing to smoothen the transition for elders? Research purpose The research purpose is to explore how commercial banks are bridging the digital divide between information technology and the senior customers and further how the immediate crisis complicates this. The thesis will explore the practical efforts toward smoothening the transition between an increasingly more digitalized bank sector and the older generations. Additionally, to provide insight to how the covid-19 pandemic influences commercial banking and what trends are following. Theoretical framework The theoretical framework has been modeled around five concepts relating to digitalization: Digital divide, the bell doctrine, E-banking, The profitability of traditional vs. modern banking and E-CRM. The theoretical framework is presented in full extent in its own section. Methodology A qualitative method is applied with emphasis on narrative inquiries collected through semiconstructed interviews. Empirical findings The findings are presented as thematic extracts from the interviews, anchored in the theoretical framework, consisting of primary data from five participants from four separate banks in the Umeå region, Sweden. Conclusion The local banks have been very successful in providing their non-digital customers with their services by being flexible and offering a broad range of channels through which the customer can interact with the bank. For the most part, the banks themselves remain largely unaffected by the crisis. Naturally, there are a few customers who still resist, or do not possess the ability to utilize the digital tools that has become the primary way banking matters are conducted at this time. Additionally, it is possible that the outcome of the crisis will have resulted in an increasingly higher rate of adaptation of digital banking, hence making the traditional business model more difficult to operate post-crisis.
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Ståhl, Felicia, and Nellie Jakobsson. "The contribution of effectiveness & efficiency to value within digitalization : - A qualitative study within Business to Business." Thesis, Högskolan i Jönköping, Internationella Handelshögskolan, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-44336.

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Background: As digitalization has arisen and further developed the way companies execute marketing strategies, new ways of creating value by effectiveness and efficiency as a foundation has emerged during the recent years. Two crucial marketing tools within digitalization are Marketing Automation and Inbound Marketing.    Problem:Striving to become more effective and efficient with digitalization and the new technology requires that companies can deal with new changes. Although, there is a gap in the research and how effectiveness and efficiency is perceived and how it further creates value for companies.    Purpose: This thesis aims to achieve a greater understanding of in what essence companies can become more effective and efficient in order to create greater value. RQ1: How does effectiveness and efficiency create value for companies regarding marketing automation and inbound marketing, and what is value for them?    Method: A multiple case study based on a qualitative research method has been executed with interviews of six companies. The companies interviewed is divided under three different levels of implementation of digitalization, non-user, in process, and user.  Conclusion: The results showed that depending on how much digitalization a company has implemented; the level of effectiveness and efficiency varies. The higher level of digitalization the higher level of effectiveness and value. Further, more value is created when the level of effectiveness and efficiency is higher. Good CRM systems together with long-term relationships and good communication enhances the development of digitalization within companies to further create more value.
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Books on the topic "Digitalization of business"

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Foroudi, Pantea, and Maria Teresa Cuomo. Business Digitalization. Routledge, 2023. http://dx.doi.org/10.4324/9781003401285.

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Fornes, Gaston, and Maria Altamira. Digitalization, Technology and Global Business. Springer International Publishing, 2023. http://dx.doi.org/10.1007/978-3-031-33111-4.

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Chin, Tachia, Chris Rowley, and Shouyang Wang. Digitalization and Asia-Pacific Business Models. Routledge, 2023. http://dx.doi.org/10.4324/9781003359012.

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Hamdan, Allam, and Arezou Harraf, eds. Business Development via AI and Digitalization. Springer Nature Switzerland, 2024. http://dx.doi.org/10.1007/978-3-031-62106-2.

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Hamdan, Allam, and Arezou Harraf, eds. Business Development via AI and Digitalization. Springer Nature Switzerland, 2024. http://dx.doi.org/10.1007/978-3-031-62102-4.

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Fitzgerald, Brian. Scaling a Software Business: The Digitalization Journey. Springer Nature, 2017.

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Babbar, Mansi, Mohammed Majeed, Mustahid M. Husain, and Nitu Ghosh. Emerging Digitalization Trends in Business and Management. Apple Academic Press, 2025. https://doi.org/10.1201/9781003503354.

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Alzoubi, Haitham M., Muhammad Turki Alshurideh, and Taher M. Ghazal, eds. Cyber Security Impact on Digitalization and Business Intelligence. Springer International Publishing, 2024. http://dx.doi.org/10.1007/978-3-031-31801-6.

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Ertz, Myriam, Urvashi Tandon, Shouheng Sun, Joan Torrent-Sellens, and Emine Sarigöllü, eds. The Palgrave Handbook of Sustainable Digitalization for Business, Industry, and Society. Springer International Publishing, 2024. http://dx.doi.org/10.1007/978-3-031-58795-5.

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Fleischmann, Albert. Contextual Process Digitalization: Changing Perspectives – Design Thinking – Value-Led Design. Springer Nature, 2020.

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Book chapters on the topic "Digitalization of business"

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Foroudi, Pantea, and Maria Teresa Cuomo. "Business digitalisation." In Business Digitalization. Routledge, 2023. http://dx.doi.org/10.4324/9781003401285-1.

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Amendola, Guido. "Digital strategy and business performance." In Business Digitalization. Routledge, 2023. http://dx.doi.org/10.4324/9781003401285-8.

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Yousef, Waleed, and Maisam Yousef. "An overview of the influence of technology on homogeneous and heterogeneous culture." In Business Digitalization. Routledge, 2023. http://dx.doi.org/10.4324/9781003401285-7.

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Li, Fang Fang, and Brian R. Chabowski. "Customer engagement in international marketing research." In Business Digitalization. Routledge, 2023. http://dx.doi.org/10.4324/9781003401285-6.

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Hayder, Syed Ali, Baseer Durrani, and Nazan Colmekcioglu. "Religion, social media networks and marketing opportunities." In Business Digitalization. Routledge, 2023. http://dx.doi.org/10.4324/9781003401285-3.

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Hemsley-Brown, Jane. "Brand identity and digital transformation." In Business Digitalization. Routledge, 2023. http://dx.doi.org/10.4324/9781003401285-2.

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Chierici, Roberto, Alice Mazzucchelli, and Angelo Di Gregorio. "Employees' social media presence." In Business Digitalization. Routledge, 2023. http://dx.doi.org/10.4324/9781003401285-4.

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Khorrami, Mojgan, Pantea Foroudi, and Manijeh Haghighi Nasab. "Personalisation." In Business Digitalization. Routledge, 2023. http://dx.doi.org/10.4324/9781003401285-9.

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Fakhreddin, Farbod. "How digital technology adoption results in improved innovation and firm performance outcomes." In Business Digitalization. Routledge, 2023. http://dx.doi.org/10.4324/9781003401285-5.

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Otuekong, Vivian, and Pantea Foroudi. "The influence of eCommerce providers in promoting eCommerce." In Business Digitalization. Routledge, 2023. http://dx.doi.org/10.4324/9781003401285-10.

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Conference papers on the topic "Digitalization of business"

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Sodeinde, Tolu. "Digitalization of the Energy Sector through Transformative and Emerging Technologies." In MPWT 2019. NACE International, 2019. https://doi.org/10.5006/mpwt19-15486.

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Abstract Organizations are undergoing radical changes to improve their business performance to stay competitive in today’s digital environment. From the C-suite to shop floor, decision makers are going through radical rethinking (and exploring new ways) of how their organizations utilize and manage the intersection of technology, people, and processes to fundamentally change the way they do business, remain competitive, and maximize business value for their customers. The “fourth industrial revolution” (Industry 4.0) brought about digitization of data and information. With “internet of things” (IoT) sensors, companies are able to capture information that was inaccessible digitally prior and make it available for optimizing production, enhancing performance, and improving reliability of operating assets. Industrial IoT (IIoT) technologies are now commonplace in the energy sector; employed across upstream, downstream, and midstream assets, as well as in utilities. However, with increased deployments and adoption of IIoT also comes the need to deploy latest technologies in pursuit of new business models. The energy sector and particularly the oil and gas industry has traditionally been slow in adopting new and emerging technologies. Other sectors of the economy are undergoing disruption at a much faster pace than the energy sector, with new Startups using technology to radically change interaction of people and processes, develop new business models, and create value. However, in recent years, technology is being employed not only to replace manual processes with automated electronic systems, but to reinvent ways oil and gas companies do business, execute work functions, and interact with customers. Disruptive technologies are being harnessed and deployed at scale by connecting machines and intelligent devices to create a smart network of interconnected systems across the value chain. However, the depth of what can be achieved is yet to be fully harnessed. For instance, analyzing industry data collected on a large scale both at the edge and on cloud to identify operational patterns and make optimal business predictions across the value chain. The “fifth industrial revolution,” Industry 5.0 is the new emerging industrial technology that enables collaboration between humans and smart systems. Industry 4.0 lays the foundation for this next emerging technology that incorporates human behavior and cognitive capabilities into industry automation
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Chulkova, Anastasiia Sergeevna. "Modern Business Challenges: Digitalization of Training." In International Research-to-practice conference. Publishing house Sreda, 2020. http://dx.doi.org/10.31483/r-86017.

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Demiroglu, N. B. "Directions of Digitalization of Small Business." In 2nd International Scientific and Practical Conference “Modern Management Trends and the Digital Economy: from Regional Development to Global Economic Growth” (MTDE 2020). Atlantis Press, 2020. http://dx.doi.org/10.2991/aebmr.k.200502.010.

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Łyskawa, Krzysztof, Arleta Kędra, Lyubov Klapkiv, and Jurij Klapkiv. "Digitalization in insurance companies." In Contemporary Issues in Business, Management and Economics Engineering. Vilnius Gediminas Technical University, 2019. http://dx.doi.org/10.3846/cibmee.2019.086.

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Purpose – the main idea of the article was to characterize the process of digitalization in insurance companies through the implementation of information and communication technologies (ICT). This research examined the relationship between the expenses for information technologies of selected insurance companies and the results of their activity. Research methodology – the research had empirical character and was based on the analysis of two groups of indicators: digitalization and insurance. The first group characterizes the level of insurance companies’ investments in ICT, and the second – the results of insurance activity. Data were collected from notes to financial statements of top 4 European insur-ance groups. The results have been received based on correlation analysis. Findings – the results of the research showed that there is a different tendency in the raising of ICT investments and the values of gross premiums, claims, and expenses. This result deals with the important question in insurance if the higher invests in technologies could be a factor of insurers’ effectiveness. Research limitations – most important limitation relates to the lack of complete data about information and communica-tion technologies in insurers. It is closely connected with some ambiguity in defining modern information technologies. Practical implications – the results of the research could be used in the decision-making process in practice or future re-search. Originality/Value – in the research the possibility to combine analysis and comparison of selected parameters of digitali-zation based on financial statements of insurance companies was described.
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Merovci, Adnan. "Digitalization in Kosovo - Media Plurality." In University for Business and Technology International Conference. University for Business and Technology, 2018. http://dx.doi.org/10.33107/ubt-ic.2018.237.

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Pásztorová, Janka. "DIGITALIZATION AND CHANGES IN BANKING BUSINESS MODELS." In 2nd International Scientific Conference. Association of Economists and Managers of the Balkans, Belgrade, Serbia, 2018. http://dx.doi.org/10.31410/itema.2018.469.

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Meiryani, Meiryani, Shinta Adiwijaya, James Beckham, Yen Sun, Anita Juwita, and Sasya Sabrina. "Digitalization in Accounting Financial & Business Strategy." In ICEME 2022: 2022 13th International Conference on E-business, Management and Economics. ACM, 2022. http://dx.doi.org/10.1145/3556089.3556192.

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Simoes, Ana Correia, Jose Coelho Rodrigues, and Silvia Ribeiro. "Impacts on business models resulting from digitalization." In 2021 IEEE International Conference on Engineering, Technology and Innovation (ICE/ITMC). IEEE, 2021. http://dx.doi.org/10.1109/ice/itmc52061.2021.9570115.

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Makarova, L. D., V. V. Kuznetsov, and V. O. Petrenko. "BUSINESS EDUCATION MANAGEMENT VIA CONDITIONS OF DIGITALIZATION." In Economic trends: new opportunities and threats. Publishing House “Baltija Publishing”, 2021. http://dx.doi.org/10.30525/978-9934-26-158-9-28.

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Erico, Darius Antoni, Md Jafrin Hossain, Didit Widiyanto, Mariska Putri Pratiwi, and Faradillah. "Business Process Digitalization on Authentic Culinary Palembang." In 2023 International Conference on Informatics, Multimedia, Cyber and Information Systems (ICIMCIS). IEEE, 2023. http://dx.doi.org/10.1109/icimcis60089.2023.10349010.

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Reports on the topic "Digitalization of business"

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Autio, Erkko, Chiraphol Chiyachantana, Cynthia Castillejos-Petalcorin, et al. Adoption of Digital Technologies, Business Model Innovation, and Financial and Sustainability Performance in Start-Up Firms. Asian Development Bank, 2024. http://dx.doi.org/10.22617/wps240356-2.

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This report examines how digitalization affects firm performance using survey data from 681 digital entrepreneurs in six Association of Southeast Asian Nations (ASEAN) countries. It finds that select digital applications and firm’s business model digitalization drive business model experimentation. These findings underscore the significant value for the design of entrepreneurial and digitalization policies in Asian developing economies and in emerging economies more widely. The analysis points to important performance implications of digital technology adoption by entrepreneurial businesses.
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Wintjes, Rene, and Fernando Vargas. Digital Innovation Hubs: Insights from European Experience in Supporting Business Digitalization. Inter-American Development Bank, 2023. http://dx.doi.org/10.18235/0004995.

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Digital technologies can boost regional and sectoral productivity, yet firms in Latin American and Caribbean (LAC) countries are experiencing shortfalls in digital uptake and innovation. This is partly due to a scarcity of knowledge suppliers able to respond to the region's or countries' diverse needs. Digital innovation hubs (DIHs) can offer a collaborative, location-based approach and address these gaps. This study analyzes data from over 300 DIHs in Europe, revealing that university-affiliated DIHs offer sophisticated services, such as collaborative research and testing facilities, while industry-affiliated DIHs focus on activities closer to the market, including mentoring and ecosystem building. Three case studies show that establishing a DIH is not achieved overnight but is instead a learning and improvement process; that a DIH evolves in response to regional needs and assets; and that DIHs require reliable funding for their development, particularly public financing, in their early stages. Hence, LAC policymakers should take in to account the need for a context-sensitive, context-adaptive strategy when promoting DIHs as a tool for public policy. Voucher programs and regional policies for productive development, such as smart specialization strategies, could also refine and mobilize the demand for specific digital technologies, facilitating the establishment of DIH-type initiatives.
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Tian, Shu, Yu Wu, and Wenwen Zhou. Digitalization and Income Inequality: Evidence from Households. Asian Development Bank, 2025. https://doi.org/10.22617/wps250008-2.

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This paper uses household data from the People’s Republic of China to examine how digitalization affects income inequality. The findings indicate that digitalization significantly reduces income inequality, particularly in less-developed areas and among less-educated households. Digitalization narrows the income gap by increasing earnings more for lower-income households through improved employment and investment opportunities. It also boosts business income for entrepreneurial households. These results suggest that promoting digitalization can help reduce income inequality in developing economies.
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Oikawa, Keita, Fusanori Iwasaki, Yasuyuki Sawada, and Shigehiro Shinozaki. Unintended Consequences of Business Digitalization among MSMEs during the COVID-19 Pandemic: The Case of Indonesia. Asian Development Bank, 2024. http://dx.doi.org/10.22617/wps240234-2.

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This study employs unique data from Indonesia to investigate whether and how digitalization of micro, small, and medium-sized enterprises (MSMEs) helped them weather the adverse shocks from the pandemic and resulting lockdowns. The main empirical result is that, in the pandemic’s early phases, digitalized MSMEs disproportionately encountered negative effects on their business outcomes. The seemingly harmful elements of digitalization disappeared during later stages. The findings provide critical implications for industrial and competition policies related to MSMEs during the COVID-19 recovery process.
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Barde, Stephane Remy Antoine. The Art of Digitalization: A Dive into e-Estonia. Asian Productivity Organization, 2024. http://dx.doi.org/10.61145/iini4552.

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Estonia is a digital transformation pioneer, offering valuable lessons to those hoping to follow a strategic approach to modernization. e-Estonia encompasses digital network development for education, healthcare, business, and citizens’ interactions with government based on the three pillars of confidentiality, availability, and integrity. X-Road, the backbone of e-Estonia, facilitates public service delivery, streamlines processes, and thereby lowers costs and raises citizens’ confidence in government. The citizen-centric approach and cross-border cooperation initiatives offer a guide for APO members to enhance their own cost-effective digital governance and productivity initiatives.
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Oikawa, Keita, Fusanori Iwasaki, Yasuyuki Sawada, and Shigehiro Shinozaki. Unintended Consequences of Business Digitalization Among MSMEs During the COVID-19 Pandemic: The Case of the Philippines. Asian Development Bank, 2025. https://doi.org/10.22617/wps250026-2.

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This paper investigates whether e-commerce use in the Philippines strengthened the performance of micro, small, and medium-sized enterprises (MSMEs) during the COVID-19 pandemic, and proposes policy actions. The findings show that internet or e-commerce use did not lead to better MSME outcomes during the strict lockdown in March 2020. However, by August 2020, the negative effects had lessened, and by March 2021 a positive impact had emerged. This delayed positive impact suggests that MSMEs need a certain level of maturity to effectively harness digital tools. The authors propose how policymakers could help enhance the resilience of MSMEs in the Philippines through digitalization, such as by establishing a regulatory framework to ensure fair competition for MSMEs on digital platforms. The paper complements a previous study on data from Indonesia.
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Sergeevich, Shpinev Iurii. Legal regulation of investments in agriculture. DOI CODE, 2020. http://dx.doi.org/10.18411/1311-1972-2020-00020.

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The article deals with current problems of legal regulation of investment relations in the agricultural sector of the national economy, including leasing of agricultural machinery, agricultural territories with a special regime of business activity, as well as issues of regulation of digitalization of the agroindustrial complex.
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Albert, Jose Ramon, Francis Mark Quimba, Ramonette Serafica, et al. The Extent of Innovation in Philippine Business and Industry: Results of the 2021 PIDS Survey of Innovation Activities. Philippine Institute for Development Studies, 2023. http://dx.doi.org/10.62986/dp2023.11.

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Following Schumpeter’s ideas, the Oslo Manual defines innovation as “the implementation of a new or significantly improved product (good or service), or process, a new marketing method, or a new organizational method in business practices, workplace organization or external relations”. With the advent of the Fourth Industrial Revolution, governments have become even more cognizant of innovation as a major driver of economic performance, from output to productivity and competitiveness. The Philippine government acknowledges its role in establishing and maintaining a conducive policy environment to encourage innovation and support the country’s innovation ecosystem. Examining innovation and its relation to economic growth, the study involves the conduct and analysis of the 2021 PIDS Survey of Innovation Activities (PSIA). Unlike the first PSIA undertaken in 2015 and a pilot of the survey conducted in 2009, the 2021 PSIA provides a nationally representative reading of the entire Philippine business and industry. The survey suggests that as of 2021, a third (33.6%) of firms are innovation active, with innovation practiced more among medium and large establishments than micro and small ones. Moreover, innovation is much more prevalent in Mindanao, among major islands, and in information and communications technology firms (and least in agriculture). Aside from the information on innovation activities, data on the use of digital platforms by Philippine businesses were also gathered in the 2021 PSIA in recognition of the expanding markets arising from rising digitalization and more rapid use of the internet, even by micro, small and medium enterprises. The survey results of the 2021 PSIA are expected to be inputs on how government can be more successful in mainstreaming innovation in the country.
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Khan, Samir. Redefining Space Commerce: The Move Toward Servitization. SAE International, 2024. http://dx.doi.org/10.4271/epr2024002.

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&lt;div class="section abstract"&gt;&lt;div class="htmlview paragraph"&gt;“New Space" is reshaping the economic landscape of the space industry and has far-reaching implications for technological innovation, business models, and market dynamics. This change, aligned with the digitalization in the world economy, has given rise to innovations in the downstream space segment. This “servitization” of the space industry, essentially, has led to the transition from selling products like satellites or spacecraft, to selling the services these products provide. This also connects to applications of various technologies, like cloud computing, artificial intelligence, and virtualization.&lt;/div&gt;&lt;div class="htmlview paragraph"&gt;&lt;b&gt;Redefining Space Commerce: The Move Toward Servitization&lt;/b&gt; discusses the advantages of this shift (e.g., cost reduction, increased access to space for smaller organizations and countries), as well as the challenges, such as maintaining safety and security, establishing standardization and regulation, and managing risks. The implications of this may be far-reaching, affecting not only the space industry but also related fields, such as defense, telecommunications, and activity monitoring. This report also explores the transformative changes happening in the space sector and their impact on economic evaluation and space policy.&lt;/div&gt;&lt;div class="htmlview paragraph"&gt;&lt;a href="https://www.sae.org/publications/edge-research-reports" target="_blank"&gt;Click here to access the full SAE EDGE&lt;/a&gt;&lt;sup&gt;TM&lt;/sup&gt;&lt;a href="https://www.sae.org/publications/edge-research-reports" target="_blank"&gt; Research Report portfolio.&lt;/a&gt;&lt;/div&gt;&lt;/div&gt;
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Soramäki, Kimmo. Financial Cartography. FNA, 2019. http://dx.doi.org/10.69701/ertx8007.

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Geographic maps have been of military and economic importance throughout the ages. Rulers have commissioned maps to control the financial, economic, political, and military aspects of their sovereign entities. Large scale projects like the Ordnance Survey in the UK in the late 18th century, and the Lewis and Clark Expedition a few decades later to map the American West, are early examples of trailblazing efforts to create accurate modern maps of high strategic importance. Digitalization, globalization, and a larger urban and educated workforce necessitate a new understanding of the world, beyond traditional maps based on geographic features. Many of today's most critical threats know no geographic borders. For instance, cyber attacks can be orchestrated through globally distributed bot networks; just-in-time manufacturing relies on the free flow of goods across jurisdictions; global markets and the infrastructures that support them relay information and price signals globally within seconds. A lack of understanding financial interdependencies was clearly demonstrated by the freezing of credit markets in the last financial crisis and the uncertainty created by Brexit. Ten years after the financial crisis, we are still only beginning to map, model and visualise these critical maps of the financial world. We call for attention to work on a large scale project of "Financial Cartography" to address this gap. In financial cartography, we replace geographic proximity with logical proximity, such as financial interdependence, similarity (e.g., of portfolio or income streams), a flow of transactions or a magnitude of exposures. Similar to geographic maps, financial maps will find many important uses across business, government and military domains. Critically, they are needed for protection and projection of state power, for optimizing and managing risks in business, and in making policy decisions related to the major challenges of climate change, mass migration and geopolitical instability. Fundamentally, cartography is a way that reality can be modeled to communicate information on “big data” sets. Cartography allows one to simplify and reduce the complexity of the data to highlight salient features of the data, and to filter out noise. This makes maps ideal devices to increase the bandwidth by which information can be communicated to its users, for making quick decision based on complex data. In the following pages, we make a case and provide starting points for a research agenda around "Financial Cartography" in three interrelated parts: Maps of Trade Networks Maps of Financial Markets and Maps of Financial Market Infrastructures
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