Academic literature on the topic 'Digitalization of the tourism industry'

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Journal articles on the topic "Digitalization of the tourism industry"

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Cherevichko, Tatiana V., and Tatiana V. Temyakova. "Tourism digitalization paradox." Izvestiya of Saratov University. Economics. Management. Law 23, no. 3 (2023): 246–54. http://dx.doi.org/10.18500/1994-2540-2023-23-3-246-254.

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Introduction. The article substantiates the relevance of domestic tourism development, examines the domestic tourist flow dynamics, and pays attention to the importance of mass tourism development for Russian economy. Theoretical analysis. Institutionalization and digitalization are fundamental elements of the mass domestic sustainable tourism development matrix. It is noted that a direct appeal to the tourist services producers by potential tourists through digital institutions becomes a condition for mass tourism restoration of in our country. Empirical analysis. An important role in domestic tourism development is played by the creation of digital products, which include a mobile application-designer of tourist trips “Be your own tour operator”. The paper gives an example of building a tourist route in Samara, proves the advantages of using the services of the proposed application. Results. The formation of mass domestic sustainable tourism requires the production of a customized tourist product, which can be achieved by applying institutional and digital mechanisms to the tourism industry. The customization of the tourist product reduces the role of tour operators in the domestic market and increases the role of tour guides and other direct producers of tourist services, which is the tourism digitalization paradox.
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Zhang, Qirui, Hao Feng, Xinhui Feng, Wangfang Xu, and Longbao Wei. "Has Digitalization Boosted the Rural Tourism Income?—Evidence from Prefecture-Level City Panel Data in China." Land 14, no. 1 (2024): 17. https://doi.org/10.3390/land14010017.

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The agricultural industry is a vital driver of rural economic development and a primary income source for farmers. Rural tourism, which relies on rural resources, is a key component of the agricultural industry. With the rapid development of agricultural digitalization, the income of the rural tourism industry has been significantly influenced. This article categorizes rural tourism landscapes into cultural and natural types based on regional resources. It examines the impact of digitalization on rural tourism income using the generalized least squares method with panel models and explores the mechanisms of digitalization’s influence through a moderation effect model. Analysis indicates that digitalization positively impacts rural tourism with noticeable regional heterogeneity. There is also a significant positive moderating effect of synergistic cultural and natural factors. Natural factors positively affect rural tourism, with digitalization having the most pronounced positive moderating effect on income from natural landscapes. This article suggests that decision-makers should promote digital development to boost rural tourism revenue, tailoring digitalization efforts to regional conditions and focusing on the unique characteristics of natural and cultural landscapes to effectively enhance the rural tourism industry.
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Natocheeva, Natalia, Liliya Shayakhmetova, Aigul Bekkhozhaeva, Nazgul Khamikhan, and Dolores Pshembayeva. "Digital Technologies as a Driver for the Development of The Tourism Industry." E3S Web of Conferences 159 (2020): 04002. http://dx.doi.org/10.1051/e3sconf/202015904002.

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The article deals with the development of digitalization in the field of tourism. The authors note the motives of the tourist market subjects to use digital technologies. It is pointed out that digitalization is a new form of communication between producers and consumers of tourist services, becoming a source of competitive advantages of tourist organizations. Special attention is paid to the importance of developing eco-tourism in the Republic as the most promising segment. The role of marketing for tourism development is highlighted, the characteristics of the marketing complex and its features for tourist activities are given. The most promising directions of digitalization in the field of tourism are considered. The SWOT analysis of Kazakhstan’s tourism business is given. The study developed recommendations for using broad marketing opportunities for tourism development in the Republic of Kazakhstan.
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Marta, Barna, Iryna Melnyk, and Rostyslav Baran. "FACTORS OF DIGITALIZATION OF THE MARKETING ACTIVITY OF TOURIST ENTERPRISES OF UKRAINE IN THE CONDITIONS OF GLOBAL DIGITALIZATION." Baltic Journal of Economic Studies 7, no. 3 (2021): 29–36. http://dx.doi.org/10.30525/2256-0742/2021-7-3-29-36.

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The main purpose of the article is to determine the main current trends and factors of digitalization of the tourism industry, which have a significant impact on the efficiency and increase the performance of economic entities in the tourism industry of Ukraine. The theoretical and methodological basis of the study consisted of the publications of the economists, who analyzed the problems of formation and prospects for the development of Internet marketing. A monographic method was used to cover the scientists’ views on the research issue. Correlation and regression methods of analysis were tested in determining the factors of digitization. The article systematizes the dynamics of the development of the tourism industry and indicators of the economic activity of tourist enterprises in the global and national context. It is determined that due to the intensification of crises and quarantine measures caused by the spread of СOVID-19, the number and expenditures of tourists on entertainment, the income of tourist enterprises, the number of people employed in the tourism industry have significantly decreased. At the same time, the process of digitalization of the studied industry has accelerated in terms of the growth of investments aimed at the development of marketing startups of a digitalization nature. The evolution of marketing approaches to the digitalization of tourism industry enterprises is theoretically comprehended. The main stages include traditional individual tour operators, e-business, e-commerce, smart tourism. It is concluded that domestic enterprises of the tourism industry lag significantly behind similar business entities in terms of the process of digitalization of economic processes and marketing mix. The factors of digitalization of the marketing activity of tourist enterprises are generalized. The results of factor analysis on the importance of using elements of digitalization in the marketing activities of tourism enterprises of Ukraine are analyzed and visualized. It is determined that the most significant influence on the effectiveness of marketing activities using elements of digitalization in the tourism industry of Ukraine is exerted by such factors as: chatbots based on artificial intelligence, voice search and voice control, virtual reality, augmented reality, internet of things, robots, contactless payments, cyber-security measures, recognition technology, large data sets, artificial intelligence.
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Mussina, K. P. "Digitalization in the tourism industry of Kazakhstan." BULLETIN OF THE KARAGANDA UNIVERSITY. ECONOMY SERIES 99, no. 3 (2020): 64–72. http://dx.doi.org/10.31489/2020ec3/64-72.

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Stryzhak, O. "Transformation of the tourism industry in the digital economy." Ekonomìka ta upravlìnnâ APK, no. 2 (169) (December 9, 2021): 41–49. http://dx.doi.org/10.33245/2310-9262-2021-169-2-41-49.

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The article is devoted to defining the transformations of the tourism industry under the influence of the digitalization of socio-economic relations. The tourism industry is one of those industries that have proven to be the most sensitive to digital transformation. Digital technologies affect all aspects of tourism activities - from designing creating a chain of tourist product- to forming a hotel rating in the digital space. In this context, changes in the concept of tourism activity in the context of the formation of a digital economy require the development of an appropriate scientific and methodological base. The study determined the existence of a relationship between indicators of the level of digitalization and the state of tourism development in the country. The level of digitalization of the country is proposed to be assessed by the World Digital Competitiveness Ranking (WDCR). An indicator reflecting the state of tourism development in a country is the Travel & Tourism Competitiveness Index (TTCI). The panel sample of the study covers 63 countries in 2019. Based on the analysis, it was concluded that the further development of tourism in the context of the formation of the digital economy is impossible without focusing on the features of the introduction of digital technologies in the tourism industry. The main directions of digitalization of the tourism industry have been identified, such as the introduction of booking systems for hotel and transport services, the spread of augmented reality technologies, the development of social networks and tourist Internet resources and communication channels, etc., as well as the problems that it causes. A matrix of SWOT analysis of the development of the tourism sector of Ukraine in the digital economy is proposed. Applying an approach to identifying opportunities and threats, strengths and weaknesses in the development of the domestic tourism sector in the digital economy will allow tourism entities to implement a balanced development strategy. Key words: tourism, tourism industry, tourism product, digital economy, digitalization, digital technologies.
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Musina, Guzel A., Aigul F. Akhmadiyeva, and Aliya A. Atazhanova. "KEY TRENDS OF DIGITALIZATION IN THE TOURISM INDUSTRY." Vestnik BIST (Bashkir Institute of Social Technologies), no. 1(58) (March 30, 2023): 28–34. http://dx.doi.org/10.47598/2078-9025-2023-1-58-28-34.

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The subject of the research is digitalization in the tourism business. The purpose of the study is to identify trends in the development of digital solutions in the tourism industry. The objectives of the study are to reflect the key trends in the development of the tourism industry based on the introduction of digital technologies, their benefits for buyers and sellers of tourism and hotel services. The novelty of the research: the characteristics of digital solutions as tools for promoting services and attracting potential tourists are given. Conclusions: digital technologies create new inaccessible destinations for travelers, and traditional tourist destinations are experiencing a rebirth. Tourists are independent in choosing the forms of travel (real or virtual), taking into account their preferences and financial capabilities.
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Chernegha, O., T. Tkachenko, O. Hladkyi, V. Bilyk, and T. Lositska. "DIGITALIZATION AS A REPUTATION MANAGEMENT TOOL FOR TOURIST DESTINATION." Financial and credit activity problems of theory and practice 1, no. 42 (2022): 371–83. http://dx.doi.org/10.55643/fcaptp.1.42.2022.3649.

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Abstract. The study identifies the main indicators and prerequisites for digital transformation of the tourism industry and the current problematic issues experienced at the level of regional management; the forecast and key features of a new evolutionary stage in the branch. i.e., the development of smart digital tourism, is provided; an extended model of tourism destination «7A» is described, taking into account the digital transformation factor; the role of the digital service portfolio in how the reputation of a tourism destination is formed and perceived is outlined; the systematization criteria and classification of digital tools and services used in regional administration and operational management of tourist activity are listed; KPI for tourist sites around the world are attributed; the structural analysis of domestic tourist sites is described; a critical assessment for the digitalization of the national tourism destinations across Ukraine is provided; the current digital channels for promoting the national tourist product are offered. Keywords: digitalization of tourism industry, smart digital tourism, evolution of tourism, management and administration of tourism regions, tourism destination model, digital services in tourism, destination management organization (DMO), tourism destination reputation, reputation management. JEL Classification L83 Formulas: 0; fig.: 2; tabl.: 5; bibl. 22.
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Rhena, J., Kraugusteeliana Kraugusteeliana, and Hamzar. "Embracing Digitalization in Tourism: Strategic Approaches for Global Competitiveness in the Digital Economy Era." Indo-Fintech Intellectuals: Journal of Economics and Business 4, no. 2 (2024): 461–72. http://dx.doi.org/10.54373/ifijeb.v4i2.1282.

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The digital economy era has transformed various sectors, including tourism. Digital technology enables companies to operate more efficiently and reach global markets more easily. Digital transformation has become an urgent necessity for the tourism industry to remain competitive. This research aims to explore how a strategic approach to digitalization can be applied by tourism businesses to enhance their global competitiveness in the digital economy era. The research employs a literature review method with a qualitative approach. Data were collected from Google Scholar with publication dates ranging from 2011 to 2024. The study results indicate that digitalization has become imperative for tourism businesses in facing global dynamics in the current digital economy era. More than just the use of information technology, digitalization involves a comprehensive transformation of business processes, from marketing to the tourist experience at destinations. Successful examples of tourism digitalization in Indonesia, such as Wonderful Indonesia and online ticket booking platforms, demonstrate significant potential in enhancing global competitiveness and strengthening the local tourism industry
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Cherevichko, Tatiana V., and Tatiana V. Temyakova. "Creative tourism and digitalization of society." Izvestiya of Saratov University. Economics. Management. Law 22, no. 2 (2022): 145–51. http://dx.doi.org/10.18500/1994-2540-2022-22-2-145-151.

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Introduction. The substantiates the relevance of the study of creative tourism and the digitalization of society. The increasing digital needs of citizens are noted. The answer to the consumer’s request is the digitalization of the economy. It is indicated that creative tourism, using digital technologies, is able to ensure the restoration of the tourism industry, which was most severely affected during the pandemic. Theoretical analysis. The concept of “creative industries” is considered in detail from an economic and legal point of view. Groups of creative industries are distinguished. It is noted that creative industries are being transformed into tourist niches, which together make up creative tourism. Empirical analysis. The analysis of retrospective data and the forecast of future values indicates a growing share of the contribution of creative industries to both global GDP and Russian GDP. However, it is noted that digital exclusivity is becoming an obstacle in the development of creative industries. The paper focuses on digital products of domestic and foreign museums. The possibility of introducing digital avatars into the activities of performing arts as components of the creative tourism industry is indicated. Results. In conclusion, it is noted that the processes of digitalization affect the development of creative tourism. Innovation and experimentalism inherent in creative industries and digital technologies will determine the directions of transformations of creative tourism in the future.
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Dissertations / Theses on the topic "Digitalization of the tourism industry"

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Tymoshenko, K. "Digitalization forms of tourism industry." Thesis, Київський національний університет технологій та дизайну, 2020. https://er.knutd.edu.ua/handle/123456789/15741.

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Hussein, A. (Abdul). "Digitalization of mobile application in construction industry." Master's thesis, University of Oulu, 2019. http://jultika.oulu.fi/Record/nbnfioulu-201905292225.

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Abstract. There is strong evidence that digitalisation offers the ability to improve or upsurge the productivity and change of information along the whole construction industry supply chain. The main purpose for this research project is to develop ways for the case company to connect its laser distance meters (LDMs) with an existing 3rd party app vendor or self-developed mobile applications to help penetrate the construction trades and respond to customer needs. The research project also represents the major pain-point of customers towards the use of existing mobile applications which support measuring in construction industries. It also aims at finding out whether measurement and data sharing in conventional methods are still used in the construction industry, and to explore the most relevant apps for each construction trade. To achieve the research objectives, key construction trade such as (Building Construction (BC), General contractors or Interior Finishing (IF), doors and windows industries or Steel Metal (SM), architecture metal and facade or Mechanical and Electrical (ME) were analysed constructed on the most relevant measuring application. Mobile apps used by construction professionals were clustered and assessed based on the correlation between app descriptions, price, rating, and popularity details from the App Store and the survey conducted and evaluated in their measuring functions. The results of this study lead to the fact that collaborating with key app developers will help to expand services and offering in the construction industry especially in the laser distance meter hardware. Due to that, it will be important to explore the existing trend towards mobile applications which support measuring applications in the construction industry.
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Palmquist, Sebastian. "Digitalization in The Banking Industry : Adapting to The Crisis." Thesis, Umeå universitet, Företagsekonomi, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-172975.

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Research problemThe world is currently undergoing one of the most substantial crises of the past century, causing disruption both socially and economically. The effect on the Swedish inhabitants has been impactful, especially for elders, who are crippled in the ability to complete necessary tasks including private banking. Many elderlies are struggling with online banking and similar fintech services, so when the rest of the population resort to digital means of conducting bank errands, what are banks doing to smoothen the transition for elders? Research purpose The research purpose is to explore how commercial banks are bridging the digital divide between information technology and the senior customers and further how the immediate crisis complicates this. The thesis will explore the practical efforts toward smoothening the transition between an increasingly more digitalized bank sector and the older generations. Additionally, to provide insight to how the covid-19 pandemic influences commercial banking and what trends are following. Theoretical framework The theoretical framework has been modeled around five concepts relating to digitalization: Digital divide, the bell doctrine, E-banking, The profitability of traditional vs. modern banking and E-CRM. The theoretical framework is presented in full extent in its own section. Methodology A qualitative method is applied with emphasis on narrative inquiries collected through semiconstructed interviews. Empirical findings The findings are presented as thematic extracts from the interviews, anchored in the theoretical framework, consisting of primary data from five participants from four separate banks in the Umeå region, Sweden. Conclusion The local banks have been very successful in providing their non-digital customers with their services by being flexible and offering a broad range of channels through which the customer can interact with the bank. For the most part, the banks themselves remain largely unaffected by the crisis. Naturally, there are a few customers who still resist, or do not possess the ability to utilize the digital tools that has become the primary way banking matters are conducted at this time. Additionally, it is possible that the outcome of the crisis will have resulted in an increasingly higher rate of adaptation of digital banking, hence making the traditional business model more difficult to operate post-crisis.
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Edwards, Marc. "An Exploratory Look at an Evolving Tourism Industry: Maine's Nature-based Tourism Industry in Transition." Fogler Library, University of Maine, 2003. http://www.library.umaine.edu/theses/pdf/EdwardsM2003.pdf.

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Persson, Lotta. "The Language of Tourism : How the Tourism Industry Promotes Magic." Thesis, Högskolan i Halmstad, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-17803.

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To lure potential customers to buy a holiday away from home, most marketers incorporate certain semantic and pragmatic features into their promotional material: words and images are chosen with utmost care. The present study is conducted in order to reveal these semantic and pragmatic features and equally, to show how they highlight the concept of “magic”.This research is based on responses from six different interviews in which the interviewees had to describe twelve key words and key phrases taken from twelve tourism advertisements, in and out of context. Secondary material further consists of publications dealing with the areas of linguistics, advertising and tourism.The conclusion of this research will reveal that the impact of tourism advertisements depends on agreement between various semantic and pragmatic elements rather than implementation of individual semantic and pragmatic features per se. In other words, all the semantic and pragmatic elements (linguistic and non-linguistic content) have to reinforce one another, acknowledging common ground and meeting the reader's pre-existing assumptions. Hence, for an advertisement to avoid ambiguity it has to be relevance-governed, delivering just what is necessary to ensure that the reader is able to decode the message: that one should leave the ordinary and travel to a temporary, yet seemingly magical holiday destination.
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Madebrink, Erika, and Amanda Malmqvist. "Quantifying Beauty : The Implications of Digitalization for the Auction House Industry." Thesis, KTH, Matematisk statistik, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-188985.

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This degree project investigates the impact of digitalization on the auction house industry. The first part of the paper consists of a hedonic regression analysis aiming to deduce the key determinants of art prices and investigate if pricing of art could be improved using mathematics and technology. The second part examines how the auction house market and the auction house business is affected by the technological revolution. The results of the regression analysis indicate that the the key determinants of art prices are estimated price, artist recognition, if the work is dated, auction house sold at, time period painted, subject matter and size. It is additionally implied that the auction houses do not currently set correct prices, suggesting pricing could be improved by the use of e.g. a mathematical model.  In the second part, the result is based on literature and interviews with experts in the field of arts. It is indicated that the auction houses are affected by digitalization through more informed and diverse customers, a higher efficiency and hence lower costs. Furthermore, an increasing part of sales originate from online auctions. It is nevertheless likely that traditional hammer auctions will still play a role in the future.<br>Detta examensarbete undersöker hur digitaliseringen påverkar auktionsbranschen. Den första delen av arbetet består av en hedonisk regressionsanalys, som syftar till att härleda de faktorer som påverkar konstpriserna mest. Vidare utreds om prissättningen skulle kunna förbättras genom att använda matematiska modeller och teknik.  Resultaten av regressionsanalysen indikerar att de faktorer som har störst påverkan på priset är utropspris, konstnärens erkännande, om verket är daterat, vilket auktionshus det sålts på, under vilken tidsperiod verker är målat, motiv samt storlek. Dessutom tyder resultaten på att auktionshusen inte sätter korrekta utropspriser, vilket indikerar att prissättningen kan förbättras genom t.ex. en matematisk modell.  I den andra delen är resultaten baserade på litteratur och intervjuer med experter inom konst. De indikerar att auktionshusen påverkas av digitaliseringen genom mer infomerade kunder från flera olika kundsegment, högre effektivitet och således lägre kostnader. En ytterligare effekt är att en allt större andel av försäljningen kommer från onlineauktioner. Trots detta konkluderas att det dock troligt att traditionella slagauktioner kommer att äga rum även i framtiden.
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Cheng, Jenny, and Josefin Westman. "Effects of Digitalization in Steel Industry : Economic Impacts & Investment Model." Thesis, KTH, Skolan för industriell teknik och management (ITM), 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-279581.

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The awareness and interest for digitalization have increased tremendously during recent years. However, many companies are struggling to identify the economic benefits and often face long payback time and large initial investment costs. This study aims to assess the potential economic effects from digitalization projects in the steel production industry. The study begins by elucidating central concept like, digitization, digitalization, digital transform and the link between digitalization and automation. Furthermore, the study identifies effects of digitization at production level from an internal efficiency perspective, based on existing literature. On this basis, an investment tool for digitization projects has been developed, consisting of three different analyzes; a level of automation analysis, a quantitative analysis and a qualitative analysis. To continue, the investment model has been applied to a potential investment of a smart automatic crane. The results from all three analyses provided positive results and incentives to initiate the project. As a result of poor data collection and rigid data, only one effect could be accounted for in the quantitative analysis, which generated a net present value of nearly 12 MSEK over a tenyear period. The most critical parameter proved to be the timing of initiating the project.<br>Medvetenheten och intresset för digitalisering har ökat enormt under de senaste åren. Många företag kämpar emellertid med att identifiera de ekonomiska fördelarna och möter ofta långa återbetalningstider och stora initiala investeringskostnader. Denna studie syftar till att utvärdera de potentiella ekonomiska effekterna av digitaliseringsprojekt i stålproduktionsindustrin. Studien börjar med att redogöra för vad digitalisering är samt kopplingen mellan digitalisering och automation. Vidare identifierar studien effekter av digitalisering på produktionsnivå ur ett internt effektivitetsperspektiv baserat på befintlig litteratur. Baserat på detta har ett investeringsverktyg för digitaliseringsprojekt utvecklats, bestående av tre olika analyser; en automationsgradsanalys, en kvantitativ analys och en kvalitativ analys. Investeringsmodellen har dessutom tillämpats på en potentiell investering i form av en smart automatkran. Resultaten från samtliga tre analyser var positiva och utgjorde incitament till att initiera projektet. Som ett resultat av bristande datainsamling och ostrukturerade data kunde kostnadsbesparingen från endast en effekt redovisas i den kvantitativa analysen, vilken genererade ett nuvärde på nästan 12 MSEK under en tioårsperiod. Den mest kritiska parametern visade sig vara tidpunkten för att implementera projektet.
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Andersson, Joakim, and Axelina Boström. "Digitalization Strategies in the Banking Industry : A study among Swedish banks." Thesis, Umeå universitet, Företagsekonomi, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-161310.

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Problem The banking industry is changing with new technologies and the financial sector is exposed to the strong pressure of change. All this appearing as a result of the ongoing digitalization. Purpose The purpose of this thesis is to gain a deeper understanding of how Swedish banks internally work with digitalization. Also, to create an understanding of the banks’ views of challenges, opportunities, and the future perspective of the Swedish banking industry that follows with digitalization. Theoretical Framework The theoretical framework has been developed from our three keywords: Digitalization, Bank industry and Digital banking. The theoretical foundation of this thesis is presented to create an understanding of the concept of digitalization. Methodology A qualitative research approach is used in this thesis where interviews are conducted with highly insightful respondents from each bank to fulfil the purpose and answer the research question. Empirical Findings The result of the empirical data collection consists of primary data collected through interviews with four major banks in Sweden. Conclusions All banks have a different internal approach to digitalization. However, there is no one-size-fits-all solution for a successful strategy, and the banks must adapt their internal work in order to manage the digitalization in the most suitable way. Although there are some difference and similarities in how banks internally work with digitalization, it is evident that the banking industry is changing along with the digitalization. We are facing a new reality where the digitalization brings both challenges and opportunities. The banks have a positive perspective on the future of digitalization. However, we will probably see a lot of changes in the banking industry in the near future.
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Gabunia, Vladimer, Ketevan Zhvania, and Tetyana Manshylina. "Supply Chain Management in Tourism Industry." Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Företagsekonomi, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-16324.

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The present study aims to analyse the Tourism Supply Chain Management based on the published articles, available statistical data and the conducted research among the par- ticipants of the Tourism Industry (service provider/tour operator, intermediaries, cus- tomers). The paper has a goal to present a deeper insight into the factors affecting the choice of the distribution channel proposing a model based on the accumulated informa- tion regarding the tourism services distribution. In the research we pay a special atten- tion to the analysis of the factors motivating customers to choose traditional intermedi- aries at the time when all the operations can be done through the Internet. This problem would be analysed from both service provider and customers personal approach. The model also includes the future perspective of the development in the field of e-Tourism. The major contribution of this paper is the confrontation of the customers real prefer- ences and company‟s strategies with published earlier empirical research.
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Тараненко, Олександр Олексійович. "Levels of management of tourism industry." Thesis, ПУЕТ, 2017. http://dspace.puet.edu.ua/handle/123456789/6165.

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Books on the topic "Digitalization of the tourism industry"

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Meyer, Uli, Simon Schaupp, and David Seibt, eds. Digitalization in Industry. Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-030-28258-5.

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Spilsbury, Richard. Tourism industry. Rosen Central, 2011.

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Spilsbury, Richard. Tourism industry. Rosen Central, 2011.

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Alberta. Tourism industry. [Government of] Alberta, 2006.

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Bogoviz, Aleksei V., and Julia V. Ragulina, eds. Industry Competitiveness: Digitalization, Management, and Integration. Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-80485-5.

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Cabigiosu, Anna. Digitalization in the Luxury Fashion Industry. Springer International Publishing, 2020. http://dx.doi.org/10.1007/978-3-030-48810-9.

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Bogoviz, Aleksei V., and Yulia V. Ragulina, eds. Industry Competitiveness: Digitalization, Management, and Integration. Springer International Publishing, 2020. http://dx.doi.org/10.1007/978-3-030-40749-0.

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Spilsbury, Richard. The tourism industry. Wayland, 2012.

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Society, Tourism, ed. The tourism industry. The Tourism Society, 1988.

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Society, Tourism, ed. The Tourism Industry. McMillan Martin, 1988.

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Book chapters on the topic "Digitalization of the tourism industry"

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Hemanth, Kumar S., Krishna B. Koppa, and Dinesh Nilkant. "Hotel Digitalization." In AI, Blockchain, and Metaverse in Hospitality and Tourism Industry 4.0. Chapman and Hall/CRC, 2024. http://dx.doi.org/10.1201/9781032706474-10.

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Kishore Bole, Dhruv. "Hotel Digitalization." In AI, Blockchain, and Metaverse in Hospitality and Tourism Industry 4.0. Chapman and Hall/CRC, 2024. http://dx.doi.org/10.1201/9781032706474-2.

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Ojha, Nitish, and Mridula Mishra. "Digitalization in the Hospitality and Tourism Industry." In AI, Blockchain, and Metaverse in Hospitality and Tourism Industry 4.0. Chapman and Hall/CRC, 2024. http://dx.doi.org/10.1201/9781032706474-9.

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Sharma, Robin, Amit Verma, and Vinod Kumar Shukla. "Digitalization and Customer Service Standards: A Service Industry Perspective." In Artificial Intelligence for Smart Technology in the Hospitality and Tourism Industry. Apple Academic Press, 2024. http://dx.doi.org/10.1201/9781003432951-14.

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Galvão, António, Fernando Brito e. Abreu, and João Joanaz de Melo. "Toward a Consensual Definition for Smart Tourism and Smart Tourism Tools." In Smart Life and Smart Life Engineering. Springer Nature Switzerland, 2025. https://doi.org/10.1007/978-3-031-75887-4_8.

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Abstract Smart Tourism (ST) stems from the concepts of e-tourism, which is focused on the digitalization of processes within the tourism industry, and digital tourism, which also considers the digitalization of the tourist experience. The earlier ST references found regard ST destinations and emerge from the development of Smart Cities. Our initial literature review on the ST concept and Smart Tourism Tools (STT) revealed significant research uncertainties: ST is poorly defined and frequently linked to the concept of Smart Cities; different authors have different, sometimes contradictory, views on the goals of ST; STT claims are often only based on technological aspects, and their “smartness” is difficult to evaluate; often the term “Smart” describes developments fueled by cutting-edge technologies, which lose that status after a few years. This chapter is part of the ongoing initiative to build an online observatory that provides a comprehensive view of STTs’ offerings in Europe, known as the European STT Observatory. To achieve this, the observatory requires methodologies and tools to evaluate “smartness” based on a sound definition of ST and STT while also being able to adapt to technological advancements. In this chapter, we present the results of a participatory approach where we invited ST experts from around the world to help us achieve this level of soundness. Our goal is to make a valuable contribution to the discussion on the definition of ST and STT.
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Aceleanu, Mirela Ionela, and Marta Stoian. "Transformation of Human Capital Strategies Through Digitalization in the Tourism Industry." In Recent Advancements in Tourism Business, Technology and Social Sciences. Springer Nature Switzerland, 2024. http://dx.doi.org/10.1007/978-3-031-54338-8_10.

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Flavián, Carlos, Sergio Ibáñez-Sánchez, and Carlos Orús. "Exploring the Utilitarian and Hedonic Value Derived from Tourism Pre-experiences with Virtual Reality: Differences Between Destinations and Accommodations." In Information and Communication Technologies in Tourism 2022. Springer International Publishing, 2022. http://dx.doi.org/10.1007/978-3-030-94751-4_47.

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AbstractThe tourism industry is in a convulsive situation of great uncertainty. The recovery of the sector depends on boosting digitalization processes. In this sense, virtual reality represents an essential tool that can generate added value in the customer experience. This study analyzes the impact of virtual reality tourism pre-experiences on the utilitarian and hedonic value perceived by the customer. In addition, given the heterogeneity of tourism products and offers, it is proposed that the influence of virtual reality on the dimensions of perceived value will depend on whether the product is evaluated on an attribute basis (hotels) or holistically (destinations). The results will provide interesting implications for understanding and generating tourism experiences with high added value. Particularly, these results will be helpful for tourism managers to design effective virtual reality pre-experiences according to the features of the tourism products they are promoting, fostering the corresponding hedonic/utilitarian value in the tourist’s pre-experience.
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Wang, Changhu, Fengwu Li, Guanlei Wang, Zeyang Cai, and Wenjing Wang. "Research on the Innovation for the Culture and Tourism Industry Digitalization Management Based on the Emerging Engineering Education." In Advances in Social Science, Education and Humanities Research. Atlantis Press SARL, 2023. http://dx.doi.org/10.2991/978-2-38476-126-5_57.

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Ilmi, Kholifatul, Yoga Renata Pratama, Kartika Endah Trapsilani, Elsa Amelia, and Nunik Dwi Kusumawati. "Digitalization of Cultural Heritage Through Blockchain Technology in Support of the Digital Tourism Industry: A Narrative Literature Review." In Advances in Social Science, Education and Humanities Research. Atlantis Press SARL, 2025. https://doi.org/10.2991/978-2-38476-317-7_16.

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Seibt, David, Simon Schaupp, and Uli Meyer. "Toward an Analytical Understanding of Domination and Emancipation in Digitalizing Industries." In Digitalization in Industry. Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-030-28258-5_1.

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Conference papers on the topic "Digitalization of the tourism industry"

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Khoa, Bui Thanh, and Tran Trong Huynh. "How to Improve the Destination Choice in Heritage Tourism Through Tourism Digitalization: Case of Vietnam." In 2024 2nd International Conference on Sustaining Heritage: Embracing Technological Advancements (ICSH). IEEE, 2024. https://doi.org/10.1109/icsh62408.2024.10779832.

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Maghfiroh, M. F. N., and E. Al Riyami. "Digitalization in Shipping Industry: Embracing Industry 4.0 Technologies in the Sultanate of Oman." In 2024 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM). IEEE, 2024. https://doi.org/10.1109/ieem62345.2024.10856952.

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Gorgodze, Tatyana Evgenevna. "USE OF DIGITAL TECHNOLOGIES IN THE TOURISM AND SERVICE INDUSTRY." In Russian science: actual researches and developments. Samara State University of Economics, 2020. http://dx.doi.org/10.46554/russian.science-2020.03-1-13/18.

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The article studies the features of digitalization in the tourism and service industry: its main areas, technologies and services that contribute to the digitalization of the industry are considered. Attention is paid to the constraints on the development of digitalization in the tourism and service industry.
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Ivanov, Iliya. "TECHNOLOGICAL TRANSFORMATION AND DIGITALIZATION OF HOTEL BUSINESS: OPPORTUNITIES AND PERSPECTIVES." In TOURISM AND CONNECTIVITY 2020. University publishing house "Science and Economics", University of Economics - Varna, 2020. http://dx.doi.org/10.36997/tc2020.515.

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At the advent of the 21st century, digital technologies have changed the way that hotel industry brings value to tourists around the world. The aim of this scientific report is to present the opportunities and perspectives for hotel business for digital transformation, as a crucial instrument for the growth of the industry and for meeting the needs of the new digital generation of consumers. With its potential, digital transformation is reshaping the industry, giving strategic advantages to companies focused on digital transformation of the business.
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Nirean, Elena. "Transforming the traveler experience through the digitalization of tourism activities." In International Scientific Conference "Modern Paradigms in the Development of the National and World Economy", 17th Edition. Moldova State University, 2025. https://doi.org/10.59295/mpdnwe2024.61.

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Purpose of the article: consists in researching the digital possibilities for planning and managing travel and examining their impact on transforming tourists' experiences. Methodology: analysis, synthesis, evaluation, generalization, drawing conclusions and reasoning, comparison, analogy, and the graphic method. Conclusions: the promotion of the digitalization of the tourism industry is so extensive that the structure of the industry and the way it operates are continuously transforming. Thus, for tourists, the internet is no longer just a tool for obtaining information, but also a means of purchasing the desired tourism product. Travelers become their own travel agents, and the digital innovations used in planning and managing travel contribute to a more comfortable travel experience, allowing travelers to focus more on the satisfaction of exploring and less on the logistical aspects of travel. Originality: identifying digital tools adapted to the modern needs of tourists that condition the transformation of the way they plan, organize, and experience travel.
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Suyunova, Zuhra, Laylo Tashpulatova, and Fotima Suyunova. "Digitalization is a driving factor of developing tourism industry." In ICFNDS '24: The 8th International Conference on Future Networks & Distributed Systems. ACM, 2024. https://doi.org/10.1145/3726122.3726206.

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MOHAMMADIAN, Behzad. "SMART NUDGE MARKETING: AI-DRIVEN BEHAVIOURAL INTERVENTIONS FOR SUSTAINABLE TOURISM." In International Management Conference. Editura ASE, 2025. https://doi.org/10.24818/imc/2024/05.06.

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This study explores the integration of nudge theory and marketing practices through a digitalization lens, proposing a framework for smart behavioral interventions to foster sustainable changes in the tourism industry. Recognizing the critical role of tourists' responsible behavior in mitigating environmental and social impacts, the research examines how digitally driven behavioral insights, such as gamification and behavioral design, can influence decision-making. The study emphasizes the potential of disruptive technologies, particularly artificial intelligence (AI), in delivering personalized, real-time interventions that encourage sustainable tourism practices. A fast review analyzed 187 research documents spanning 1987 to 2024, using VOS viewer to identify and refine 148 relevant keywords from 176 recurring terms. These were categorized to reflect the evolution of responsible behavior: traditional marketing (past), nudge theories (present), and digitalization (future). Case studies and best practices were reviewed to explore AI-driven nudges in tourism. Findings indicate that AI-powered nudges enhance traditional behavioral interventions by offering dynamic, personalized experiences that promote sustainable actions among tourists, such as waste reduction, resource conservation, and cultural respect. AI's predictive capabilities, combined with gamification and behavioral design, facilitate a shift toward responsible tourism practices. This research introduces "Smart Nudge Marketing" as a novel framework for addressing sustainability challenges in tourism, advancing beyond traditional marketing approaches. By integrating AI with behavioral insights, the study provides actionable strategies for fostering responsible tourist behavior and addressing complex environmental and social issues in the tourism sector.
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Žerajić, Andrea. "THE FUTURE OF TOUR GUIDING AND ITS TRENDS IN THE POST COVID-19 SOCIETY." In Tourism International Scientific Conference Vrnjačka Banja - TISC. FACULTY OF HOTEL MANAGEMENT AND TOURISM IN VRNJAČKA BANJA UNIVERSITY OF KRAGUJEVAC, 2022. http://dx.doi.org/10.52370/tisc2295az.

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The corona virus has shaped our everyday life in many ways during the last two years. The COVID-19 pandemic has upended the travel and tourism industries and opened many questions about the future of individuals working in the tourism industry. Traditional well-known concepts must be changed. The urban tourist of the post-covid time will probably travel in a world more digitally mediated than ever before. To stay relevant during the pandemic, business organizations had to apply digital tools. Tourism organizations did the same. Therefore, the position and perspectives of the tour guides whose role has always been an inevitable segment of the touristic offer has been called into question and is significantly threatened. The number of tourists was limited because of lockdowns, which seemingly led to disappearance of the ‘traditional’ guided group tours. This paper aims to provide the description of the position of the tour guides in the world considering the current epidemiological situation and to focus on the future trends that should be developed in this field. It also emphasizes the importance of recognizing new forms of touristic offers that shall influence the way of engaging tour guides, thus considering whether digitalization will somehow suppress the “live performance” of a tour guide.
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Regner, Johannes, and Milan Fekete. "Effects of the Pandemic on the Supply Chain in the Construction Industry." In Fifth International Scientific Conference ITEMA Recent Advances in Information Technology, Tourism, Economics, Management and Agriculture. Association of Economists and Managers of the Balkans, Belgrade, Serbia, 2021. http://dx.doi.org/10.31410/itema.s.p.2021.93.

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The present study focuses on digitalization strategies within the realm of supply chain management, wherein the focus is set on the specific economic environment of companies in the supply chain of critical infra­structure providers. Digitalization strategies are within this paper discussed concerning supply chain management and its relevance to the ongoing and influential COVID-19 crisis, where digital strategies of collaboration and management became imperative. To address the research question about the state of implementation of digital strategies within this specific indus­try, a qualitative empirical study was conducted. Experts from companies acting as suppliers of critical infrastructure were interviewed in an online setting regarding their own experiences with the implementation of digital strategies and according to challenges. Within the analysis of these inter­views, it became obvious that digital strategies pre-crisis were only rarely implemented, with only one out of seven experts reporting about more ad­vanced strategies. The COVID-19 crisis is described to be an accelerator re­garding digitalization, although specific challenges resulting from unclear legal situations and frameworks are reported.
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Gričnik, Ana Marija, Simona Šarotar Žižek, Branka Zolak Poljašević, and Kristina Črnjar. "TALENT MANAGEMENT IN THE AGE OF DIGITAL TRANSFORMATION AND CHANGES IN THE WORKFORCE CHARACTERISTICS." In Tourism and Hospitality Industry: Trends and Challenges. University of Rijeka, Faculty of Tourism and Hospitality Management, 2024. http://dx.doi.org/10.20867/thi.27.25.

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In contemporary business environment many organizations are faced with HRM challenges, including the problem of attracting and retaining talented individuals. Some of the more significant reasons of this issue are related to the liberalization of the labour market in global frameworks and changes in the characteristics of the workforce. The upcoming generation of professionals has a different attitude towards work. They want greater autonomy, flexibility, the possibility of career advancement and identification with the company’s values and culture. For young professionals, technology is an integral part of their lives. Main purpose of this paper is to explore whether modern achievements such as artificial intelligence and electronic human resource management can help organizations to overcome problems of attracting and retaining of new age talent. This is conceptual paper based on systematic exploration of literature in three subjects, which are talent management, digitalization of HRM and changing workforce. Research results indicate that digitalisation of HRM has potential to change primary model of recruiting and retaining talented young professionals. Also, results show which digital tools can improve and adapt process of attracting and retaining the new generation of talents. This paper integrates research from three fields and gives specific contribution to the human resource management literature.
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Reports on the topic "Digitalization of the tourism industry"

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Mansour, Stephan, and Mohsen Seifi. Advanced Technologies for Digitalization of Construction Industry Roadmap. ASTM International, 2023. http://dx.doi.org/10.1520/amcoe-roadmap-construction.

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Hall, Anna, Jeffrey Joe, Tina Miyake, Zachary Spielman, and Johanna Oxstrand. Digitalization Guiding Principles and Method for Nuclear Industry Work Processes. Office of Scientific and Technical Information (OSTI), 2023. http://dx.doi.org/10.2172/2251507.

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Makowsky, Peter, Jenny Town, Iliana Ragnone, and Ryan Kleissler. North Korea's Tourism Industry: A Grand Initiative in Limbo. National Geospatial-Intelligence Agency, 2023. https://doi.org/10.63836/mtk5-jjgt.

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Border, Peter. Outward medical tourism. Parliamentary Office of Science and Technology, 2020. http://dx.doi.org/10.58248/pb38.

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Medical tourism refers to when people seek medical treatment in a different country than the one they reside. In the context of this brief it refers to UK residents seeking elective, non-emergency medical treatment abroad. This briefing outlines the nature of the global medical tourism industry, the number of UK residents seeking medical treatments abroad, the types of treatments sought and the reasons for seeking them, the countries visited, and examines the issues raised for the patients and for the NHS on their return.
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Martin, Dougal, Cassandra Rogers, and Michele H. Lemay. Sustainable Tourism in Belize. Inter-American Development Bank, 2014. http://dx.doi.org/10.18235/0009240.

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The health of Belize's economy is closely related to the health of the tourism industry, which was responsible for 40 percent of total exports of goods and services from 2008 to 2012. The tourism industry in Belize is still an emerging sector, and its continued sustainable growth is a critical factor. This technical note discusses the main characteristics of Belize's tourism sector and its importance to the national economy, and identifies the key constraints to the sector's sustainable development and the policies currently being implemented. The note highlights the country's cultural heritage, biodiversity, and ecosystems as forms of natural capital; the threats of natural disasters and climate change; and the opportunities to achieve sustainable tourism. It also presents policy recommendations, taking into account the strategic goals of the National Sustainable Tourism Master Plan 2012-2030 (NSTMP), a strategic framework for sustainable development that guides Belize's tourism sector, as well as the goals toward regional integration in Central America.
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Kraynova, O. S., T. E. Lebedeva, and O. A. Sukhanova. Innovative management technologies in the tourism and hospitality industry: regional aspect. Ljournal, 2016. http://dx.doi.org/10.18411/kray-2016-mong-00034.

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Corderi, David, Grégoire Garsous, and Mercedes Velasco. Tax Incentives and Job Creation in the Tourism Industry of Brazil. Inter-American Development Bank, 2015. http://dx.doi.org/10.18235/0011706.

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In recent decades, a significant number of developing countries have implemented fiscal incentives programs for the tourism industry as part of their regional development policies. The main objective of these programs is to increase local investment and employment, as tourism activities are labor intensive. Little evidence is available, however, to assess the effect of these policies on job creation. This paper analyzes a fiscal incentives program that the Brazilian federal government introduced in 2002 to develop the tourism industry in the undeveloped region of Northeast Brazil. It provides evidence that income tax credits had a significant positive effect on job creation. We find that local employment in the tourism industry was on average 34 percent higher in those municipalities that benefited from the program.
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Пацюк, Вікторія Сергіївна, and Володимир Леонідович Казаков. Industrial Tourism as New Trend in Tourism Business of Ukraine. Verlag SWG imex GmbH, 2019. http://dx.doi.org/10.31812/123456789/7565.

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In the article the change of tourist preferences of potential tourists has been grounded, the tendencies of appearance of industrial tourism trends and tourists incentives as to industrial tourism activities have been analysed. The best practices of Ukraine and Dnipropetrovsk region at industrial tourism management have been analyzed in details. The city of Kryvyi Rih has been defined as center of the greatest potential for industrial tourism development in Ukraine, as there are both mining-industrial and factory facilities. The resource base of industrial tourism potential includes active industry, anthropogenic relief, objects of industrial heritage, human resources, infrastructure. The essence of activities holding in the city for the efficient formation of industrial tourism have been depicted, the substance of the main activities to be implemented under the Program of industrial tourism development in Kryvyi Rih during 2013-2015 has been outlined. The lines of activities of the Industrial Tourism Department of the Kryvyi Rih City Development Institution have been analyzed. The most popular objects and directions of industrial tourism in the city Kryvyi Rih have been considered in detail. The plans for the future and the next steps in the implementation of industrial tourism have been defined.
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Thomas, Chrystol. Finding New Tourism Opportunities: Finally Looking South? Inter-American Development Bank, 2014. http://dx.doi.org/10.18235/0008440.

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In this policy brief, we examine the current tourism product in the CARICOM member states with a particular focus on the economies that rely most on the industry. The analysis shows that the tourism industry has steadily declined since the 2008 financial crisis and the introduction of the Air Passenger Duty by a main source market, the United Kingdom. Expanding the tourism source markets to emerging economies could reduce the vulnerability of the sector and create greater potential for value chains and increased trade with new commercial partners.
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Carlos, Jean Clarisse, Eylla Laire Gutierrez, and Marie Jel Bautista. Promoting Inclusivity in Boracay’s Informal Tourism Sector. Philippine Institute for Development Studies, 2024. http://dx.doi.org/10.62986/pn2024.06.

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Despite the valuable presence of women in informal economies, there is still limited knowledge of the gender dynamics of the informal sector and its workers. Using a gender lens, this Policy Note investigates women informal workers’ experiences in Boracay’s tourism industry. It finds that competition with other industry players, seasonality of demand for tourism activities, limited tourist interactions due to designated locations by the government, and sexual harassment and prejudice often confront women’s economic operations in the island. To transition into the formal economy, the need to strengthen gendered data on informal tourism workers, develop training and capacity-building programs, and conduct gender sensitivity workshops for policymakers, policy implementers, and informal workers alike are emphasized.
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