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Relevant bibliographies by topics / E-banking, Saudi Arabia

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Journal articles

Academic literature on the topic 'E-banking, Saudi Arabia'

Author: Grafiati

Published: 19 February 2023

Last updated: 20 February 2023

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Journal articles on the topic "E-banking, Saudi Arabia"

1

Alotaibi, Mohammed Naif, and Professor Mehmet Asutay. "A Comparative Study on the Customers’ Motivation to Deal with E-Commerce through E-Banking Services in Saudi Islamic and Conventional Banks." Journal of Public Administration and Governance 5, no. 3 (2015): 71. http://dx.doi.org/10.5296/jpag.v5i3.8221.

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Purpose -The aim of this paper is to investigate the customers’ motivation to deal with e-commerce through e-banking servicesaccording to the perceptions of their customers.Design / methodology / approach - This paper presents the initial findings with the objective of developing an efficient understanding of customers’ preferences based on their opinions and perceptions expressed through a questionnaire survey.Findings - The findings are based on a sample of 198 customers and indicate that the majority of the respondents from both types of banks tend to be equally motivated to deal with e-com

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2

AlHaliq, Hani A., and Ahmad A. AlMuhirat. "Customer Satisfaction with Electronic Banking Services in the Saudi Banking Sector." Asian Social Science 12, no. 5 (2016): 139. http://dx.doi.org/10.5539/ass.v12n5p139.

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<p class="a">This research aims to examine the extent of customer satisfaction with electronic banking (e-banking) services in the Saudi banking sector and to address issues with quality of services by focusing on the following: (i) ease of use; (ii) information security and reliability and its role in influencing customer adoption of electronic services; (iii) the mechanisms of monitoring and control over these services. The research employed analytic and descriptive methodology, collecting primary data through a survey. It examined various aspects of electronic services provided by ban

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3

Jehan, Shahzada Nayyar, and Zaid Ahmad Ansari. "Internet Banking Adoption in Saudi Arabia: An Empirical Study." International Journal of Marketing Studies 10, no. 3 (2018): 57. http://dx.doi.org/10.5539/ijms.v10n3p57.

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The current study was conducted with the primary objective to explore the factors and analyse their relevance and importance in the adoption of internet banking in Saudi Arabia. In this paper, we gathered evidence from 300 consumers about the factors they considered important before opting for internet banking. Responses were collected by administering a Likert scale close ended structured questionnaire. Factor analysis was conducted to group the factors into significant components areas. The results showed that the factors under study explained 91.508% of the variance in internet banking adop

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4

Abdalkrim, Gaafar Mohamed, and Laith Talal Khrais. "The Impact of Strategic Planning on Online Banking: An Empirical Study in Saudi Arabia." American Journal of Business and Management 2, no. 1 (2013): 53. http://dx.doi.org/10.11634/216796061706272.

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Banking sector of 21st century face local and international challenges resulted from the revolution of information, technological development, globalization, market liberalization and knowledge explosion; therefore, strategic planning associate by online banking services in banking sector became an urgent necessity. The purpose of this study is an attempt to study the impact of strategic planning among online banking environment in Saudi Arabia. The study comprises three variables which represent independent variable and were derived from comprehensive review of the literature of strategic pla

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5

LAGHOUAG, ABDERRAZAK. "The Impact of E-banking entrepreneurship orientation Drivers on Sustainable performance: Case study of banks operating in KSA." Business Management Analysis Journal (BMAJ) 5, no. 1 (2022): 1–23. http://dx.doi.org/10.24176/bmaj.v5i1.7191.

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Saudi Arabia’s vision for 2030 strives to increase the contribution of SMEs in the national economy from 20% to 35% and reduce the unemployment rate from 11.6% to 7%. To achieve this, the Kingdom rely on the vital role of banks to support entrepreneurial projects. This opportunity raised the competition among the different banks operating in Saudi Arabia to attract more customers and gain significant share market through being more pro-active and innovative and ready to risk-taking regarding e-services. This study aims to measure the impact of E-banking entrepreneurship orientation drivers on

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6

Youssef, Mohamed A., Eyad M. Youssef, Yaprak Anadol, and Abdullah Al Zahrani. "Modelling customer's intention to use e-banking in Saudi Arabia: an empirical study." International Journal of Business Innovation and Research 14, no. 2 (2017): 239. http://dx.doi.org/10.1504/ijbir.2017.086293.

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7

Al Zahrani, Abdullah, Yaprak Anadol, Eyad M. Youssef, and Mohamed A. Youssef. "Modelling customer's intention to use e-banking in Saudi Arabia: an empirical study." International Journal of Business Innovation and Research 14, no. 2 (2017): 239. http://dx.doi.org/10.1504/ijbir.2017.10007035.

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8

Asiri, Ahmad Yahya, and Sultan S. Alshamrani. "Performance Evaluation of a B2C Model Based on Trust Requirements and Factors." Scientific Programming 2021 (May 26, 2021): 1–10. http://dx.doi.org/10.1155/2021/9935849.

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This paper evaluates the performance of a newly proposed B2C e-commerce model based on trust factors and requirements in the context of Saudi Arabia. Two categories of trust factors, namely, governmental and nongovernmental types, are identified to create the model for determining the feasibility of an efficient online business strategy in the Kingdom. Data are collected over a duration of 10 weeks based on the designed questionnaire, carefully analyzed, and interpreted. The standpoint of the end user is analyzed to determine the influence of the proposed trust requirements and factors on B2C

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9

N. Alkhaldi, Ayman. "An Empirical Examination of Customers’ Mobile Phone Experience and Awareness of Mobile Banking Services in Mobile Banking in Saudi Arabia." Interdisciplinary Journal of Information, Knowledge, and Management 12 (2017): 283–308. http://dx.doi.org/10.28945/3887.

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Aim/Purpose: This work aims to understand why a disparity between the popularity of smart phones and the limited adoption of m-banking exists. Accordingly, this study investigates factors that affect a person’s decision to adopt m-banking services. Such an investigation seeks to determine if and to what extent customers’ mobile phone experience as well as their awareness of m-banking services influence their intention to use such services? Background: This study developed a conceptual model to determine the influence that users’ mobile phone experience as well as users’ awareness of m-banking

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10

Albugami, Moteb Ayesh. "Success factors of customer e-loyalty for self-service banking technologies using analytical hierarchical process: A study on kingdom of Saudi Arabia." International Journal of ADVANCED AND APPLIED SCIENCES 9, no. 12 (2022): 40–45. http://dx.doi.org/10.21833/ijaas.2022.12.005.

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The purpose of this paper is to identify the key success factors of customer loyalty for self-service banking technology. Further, these factors are ranked and classified into three broad categories using the analytical hierarchical process (AHP). Customer satisfaction, customer trust, and brand image emerged as the top three criteria of customer loyalty in Self Service Technologies. Some important factors of customer loyalty have been identified in this study. This will help the bankers in shaping their marketing strategies and developing e-loyalty programs.

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