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Tkachova, Nataliia, Volodymyr Saienko, Ivan Bezena, Oksana Tur, Ivan Shkurat, and Natalya Sydorenko. "Modern Trends in the Local Governments Activities." AD ALTA : Journal of Interdisciplinary Research 11, no. 2 (spesial issue XXII) (2023): 112–18. https://doi.org/10.5281/zenodo.11062360.
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One of the important roles of public administration is to provide quality public services to citizens and businesses. Digital governance in public administration has been used to ensure dynamic economic performance as well as the well-being of society. E-government and digital governance are the most important current trend in public administration reform at the local and state levels. The aim of the research is to establish the pattern of e-government and digital governance of local governments (on the example of Eastern Europe), based on reports E-Government Development Index, E-Participation Index and OECD Digital Government Index and by conducting regression analysis and analysis of results correlation forces.
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Giri, Shailendra, and Resham Giri. "E-Readiness for E-Learning: A Nepal Case." International Journal of Computer Science and Mobile Computing 11, no. 1 (2022): 173–81. http://dx.doi.org/10.47760/ijcsmc.2022.v11i01.023.
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The level of capacity which is essential to appreciate and utilize digital technology in any organization or in the nation is refers as e-Readiness. E-Readiness of government is being a strong backbone to implement e-governance in the country. It became a vital policy tool for all countries since it enhances the trust of the citizens through applying the principles of good governance. The objective of this paper is to examine the e-Readiness status of Nepal. The literature review and content analysis methodology has applied during accomplishing the study. The study concludes that for improvement of the government efficiency, the Government organizations should implement ICT to improve service delivery for the citizens as well as businesses. E-governance activities enable a long-term revolution of the governments that helps far elsewhere the online service delivery. Based on the UN E-governance survey, data on E-governance readiness and participation indices for Nepal over a period of 2003-2020 were analyzed to have a deeper understanding of the current scenario. It shows that the e-Government development Index rank, e-Government Development Index value, e-Participation Index rank, e-Participant Index value, Online service Index value, Telecommunication Infrastructure Index value and Human Capital Index value.
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Yao, Jianrong, and Jin Liu. "E-Government Project Evaluation." Journal of Electronic Commerce in Organizations 14, no. 1 (2016): 11–23. http://dx.doi.org/10.4018/jeco.2016010102.
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Due to the large amount of investment in e-government projects, a series of e-government project performance evaluation index systems with strong maneuverability and synthesis are come up with to pilot sound development of e-government. It is one's responsibility to reconsider giant projects and update knowledge about it. This paper is mainly talking about the construction of e-government projects performance evaluation from the view of financial, user, internal process and learning and growth which are the core elements of the balanced scorecard. Using AHP to calculate the weight of each index and figure out the final score of a project. After analyzing the weaknesses of AHP, the method of minimum range and GA is put forward to prefect some weight values and make the appraisal result more impersonal and convincing.
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Sukarno, Mohamad, and Achmad Nurmandi. "E-Government Development Index Impact on World Governance Indicator Index in Southeast Asian Countries." Journal of Contemporary Governance and Public Policy 4, no. 1 (2023): 97–114. http://dx.doi.org/10.46507/jcgpp.v4i1.106.
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The aims of this study is to find out how the E-Government Development Index (EGDI) affects the World Governance Index (WGI) in Southeast Asia. The choice of a Southeast Asian country is important because, in general, Southeast Asia is a developing country that needs improvement, especially in the area of government. Southeast Asian countries still have governance that hasn't worked well as a whole, and non-government actors still have the most power. The method used in the research is quantitative machine learning (Google Collab Research) analysis. Data processing is carried out in the form of extras from EGDI and WGI in Southeast Asian countries to find the influence of the two data sets. The results showed that the impact of EGDI on WGI was the greatest in the indicators of government effectiveness and regulatory quality, with a score above 0.53. The reason behind this is the increase in digital bureaucracy in all sectors of government; it also has an impact on good governance. Then, in the sector of corruption control, some countries have also adopted ICT, and some of them have succeeded in reducing corruption. Sectors that have adopted digital bureaucracies, such as education, environment, crisis management, and sustainable development. In the regulatory quality sector, institutional improvements are carried out to suppress corruption and improve the quality of democracy by involving non-governmental actors. The lowest indicator is voice and accountability, with a score below 0.49 (moderate). This is because there is still a lot of development in terms of governance and government institutions, which have not run optimally.
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Hernández, Ana Cecilia Chumaceiro, Judith J. Hernández G. de V., María Elena Pérez Prieto, Leonardo Beltrán Pinto, and Efraín Gómez Martínez. "Analysis of the e-Government development index in the regions." Procedia Computer Science 231 (2024): 559–65. http://dx.doi.org/10.1016/j.procs.2023.12.250.
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Ramadhan, Sukma Aditya, Achmad Nurmandi, and Misran Misran. "Policy Implications of E-Government Development Index Trends: A Case Study of Middle Eastern Countries." JKAP (Jurnal Kebijakan dan Administrasi Publik) 28, no. 2 (2024): 167. https://doi.org/10.22146/jkap.95321.
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This research aims to provide a thorough analysis of the progress of e-government in East Asia. By analyzing the annual survey of 192 UN member states, this article reviews 10 East Asian countries and their level of development in the E-Government Development Index (EGDI). The focus of the research is to analyze the development of e-government in the Middle East. Reviewing the E-Government Development Index (EGDI) of 10 Middle Eastern countries, the study highlights variability in e-government developments in the region. In particular, it noted Kazakhstan's progress due to infrastructure and education investments, as well as Afghanistan's challenges due to conflict and limited resources. These findings are important for understanding the context of E-Government in these countries and assisting policymakers in designing strategies to improve e-government services and development
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Alqudah, Mohammad Ali, and Leyla Muradkhanli. "E-government in Jordan and Studying the Extent of the E-government Development Index According to the United Nations Report." International Journal of Multidisciplinary: Applied Business and Education Research 2, no. 4 (2021): 310–20. http://dx.doi.org/10.11594/ijmaber.02.04.04.
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This research paper presented the experiences of a group of countries as pioneering models in the field of e-government and compared them to Jordan with the aim of evaluating their status at the global and continental levels. Methods for measuring and evaluating the development of E-government suggested using a method called multi-practice are a practice of multi methodology, which combines methods and techniques, and proposes to evaluate the tangible and intangible benefits of e-government, which shows that the multiplicity of aspects of measurement may lead to a kind of reliability in e-government also Methods for measuring and evaluating e-government performance proposed by international organizations. By United Nations E-Government Survey The comparison and evaluation were done using the e-government maturity index issued by the United Nations EGDI, which includes the Telecommunication Infrastructure Index (TII) and The human capital Index (HCI), and the Online Service Index (OSI) e-government service sub-indicator, in the period between 2008 and 2020, and this comparison comes in order to benefit from these experiences, redress weaknesses, and exploit the opportunities available to Jordan to develop its e-government, keep pace with the global movement and raise its efficiency in a way that serves the goals of sustainable development The results were that Jordan, according to by United Nations E-Government Survey Jordanian e-government is still in the first generation It has many improvements performance on the e-government index the change in the EGDI. Some comparisons of Jordan with Arab countries have been presented in the EGDI in 2020 for the United Nations report
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Nurhidayat, Nurhidayat, Achmad Nurmandi, and Misran Misran. "Evaluation of the Challenges of E-Government Implementation: Analysis of the E-Government Development Index in Indonesia." Jurnal Manajemen Pelayanan Publik 8, no. 2 (2024): 371–83. http://dx.doi.org/10.24198/jmpp.v8i2.52759.
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Bayona-Ore, Sussy, and Vicente Morales Lozada. "E-government and E-services in Local Government: a Case Study." WSEAS TRANSACTIONS ON ENVIRONMENT AND DEVELOPMENT 17 (July 9, 2021): 732–39. http://dx.doi.org/10.37394/232015.2021.17.70.
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E-government requires the intensive use of ICTs (information and communication technologies) in public institutions to deliver services to citizens efficiently and effectively. E-government allows the transformation of the citizen service delivery system, and its implementation is conditioned by a set of critical factors. The city halls are directly connected with citizens and deliver e-services, but the importance of this level of government is sometimes underestimated. This study aims to explore the influence of critical factors on the e-services implementation in city halls. The authors used a model to assess the e-government development index of 10 city halls and to know the provision of e-services of city halls. The results reveal that the city halls in the study currently offer e-services at the levels of presence and urban information. It important that the efforts of city halls must be oriented to the levels of interaction, transaction and e-democracy.
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Naidu, Suwastika, Fang Zhao, Anand Chand, Arvind Patel, and Atishwar Pandaram. "E-Government Innovation, Financial Disclosure, and Public Sector Accounts." International Journal of Electronic Government Research 18, no. 1 (2022): 1–22. http://dx.doi.org/10.4018/ijegr.314152.
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This study seeks to test and examine the relationships and impacts of e-government development and e-participation on the financial disclosure of public sector accounts in the context of small island countries. To study the relationships and impacts, the authors drew on (1) e-government development index and (2) e-participation index as measures of e-government development and e-participation. They developed a public accounts internet financial disclosure index (PAIFDI) to measure the online financial disclosure of public sector accounts. A total of 30 small island countries were selected for this study. Data were generated from the 2018 United Nations e-government survey and through assessment of the national websites of 30 small island developing countries. The findings from this study also showed that e-government development has a positive and statistically significant impact on PAIFDI, at a 5% level of significance, holding all other variables constant.
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Anggria Pratama, Ryan, Dede Sri Kartini, Nandang Alamsah Deliarnoor, and Rahman Mulyawan. "Portrait Archipelago Government In Implementing E-Government (Implementation System Government based Electronics in Provincial Government - Riau Islands, Indonesia)." BIO Web of Conferences 70 (2023): 04006. http://dx.doi.org/10.1051/bioconf/20237004006.
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Revolution technology information and communication (ICT) provides an opportunity for the government To do innovation development state apparatus through the application System Government based Electronics (SPBE) or E-Government, that is, maintenance government using ICT to _ give service to agency government, apparatus state civil servant, perpetrator business, society, and parties others. However, SPBE implementation is not always smooth Because of various influencing factors _ and a slow implementation rate. Method research used is approach qualitative with technique data collection used is with analyze and study document. The documents to be analyzed are document study literature, news, and related regulations. Maintenance System Government-based electronics in the Province Riau Islands Known that achievement target maintenance government-based technology integrated information can be measured from indicator Index System Government based Province Electronics (SPBE). Riau Archipelago. In 2022, the SPBE Index will be obtained from the results evaluation using the SPBE instrument. Structure SPBE assessment is divided into four domains, eight aspects, and 47 indicators respective assessment given weight. Evaluation of Government SPBE index Province Riau Archipelago in 2022 is summation weight each domain. From the results summation weight, each domain got a Government SPBE index Province Riau Archipelago of 2.68 (Good).
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Abu-Shanab, Emad Ahmed, and Mohamad Osmani. "E-Government as a Tool for Improving Entrepreneurship." International Journal of Electronic Government Research 15, no. 1 (2019): 36–46. http://dx.doi.org/10.4018/ijegr.2019010103.
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This article addresses the relationship between e-government development and entrepreneurship. The study adopted an inductive approach, where it utilized archival data to test the relationship between the two paradigms. The authors hypothesize that improving e-government initiatives will influence entrepreneurship. Utilizing global data will guard for researcher biases and utilize the huge sample size built in the archival data used. The two data sets included the UN's e-government survey, and the Global Entrepreneurship and Development Institute survey. Results indicated a full support of the relationships assumed between the major dimensions of EGDI and GEI. Regression analysis indicated that Online service Index and telecommunication Infrastructure index are significant predictors of GEI, but failed to support the role of Human Capital Index. The coefficient of determination of the regression equation estimated 69.2% of the variance in GEI. Further tests and research conclusions are stated at the end.
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Gita Khuzaimah Maulida. "Resistance of Regional Governments in the Implementation of E-Government." Open Society Conference 2 (December 30, 2024): 37–46. https://doi.org/10.33830/osc.v2i1.2556.
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According to the UN E-Government Survey, Indonesia achieved a High E-Government Development Index (EDGI) rating with a score of 0.6612 and ranked 88th out of 193 countries. However, monitoring and evaluation results conducted by the Ministry of Administrative and Bureaucratic Reform presented a different outcome. The implementation of e-government at the regional government level shows that 20.63% still received a poor rating, and 50% received a fair rating. Meanwhile, in central institutions, only 7% received a poor rating, while 54% received a good rating and 13% received a very good rating. Based on this data, the implementation of e-government is not consistent or well distributed, and it is suspected that there is resistance to the implementation of e-government in some regional governments. This article uses a literature study approach by reviewing various relevant sources, including journals, books, scientific reports, and other documents. The results of this study indicate that the resistance at the regional government level is caused by several factors, namely mindset, human resource capacity, regulations, infrastructure, and finance.
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Litvinova, T. N. "Development of E-government in Russia: Problems and Prospects." Journal of Law and Administration, no. 3 (January 23, 2019): 60–68. http://dx.doi.org/10.24833/2073-8420-2018-3-48-60-68.
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Introduction. The article gives an assessment of the e-government development in Russia from 2008 to 2018. E-government contributes to the development of the state’s information infrastructure, improves the effciency of public service delivery to the society and attracts the public to participate in the process of developing and adopting government decisions. The article presents a comparative analysis of the development of the electronic government of Russia with other countries. The key issues of improving e-government in Russia are identifed on the basis of the UN e-government development index. This indicator allows assessing whether the state is ready to provide electronic public services to citizens and what are its opportunities for using information and communication technologies in providing these services.Materials and methods. Electronic government has become the subject of a wide range of disciplines, including political communication and sociology. Currently, scientists are paying increasing attention to the intersection of technological factors, equipment and culture in the adoption and use of information and communication technologies (ICT), e-government research has begun to demonstrate some diversifcation. Russian scientists mostly focus on the statistic data of implementation of egovernment and consequences for governance and society. This investigation is based on following methods: 1) content-analysis of offcial documents of the Russian Federation concerning e-government; 2) declarations and interviews of offcial authorities; 3) monitoring of mass media; 3) international and national statistics data analysis.Study results. Russia has relatively good indicators of e-government development in the world (according to UN e-Government Development Index), and the introduction of e-government is quite fast. But, in comparison with the leading countries, Russia still lags far behind in many respects because of: huge territory; low level of distribution of electronic services; low activity of mobile communication; weak dynamics of the increase in the number of Internet users; lack of the necessary law regulatory framework; low computer literacy of many government offcials.
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Chen, Yuehua, and Qinghong Li. "The Impact of E-Government on the New Generation Productive Capacities: Evidence from Cross-Country Data." Sustainability 16, no. 8 (2024): 3233. http://dx.doi.org/10.3390/su16083233.
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The New Generation Productive Capacity Index (PCI) and the E-Government Development Index (EGDI) are increasingly used in various economies. Therefore, can e-government contribute to the continuous development of the new generation of productive capacity? Focusing on this important issue, this paper systematically examines the mechanism of the impact of e-government on the new generation of productive capacity and tests it using relevant data from major global economies. Firstly, this paper conducts regression analysis using the panel fixed-effects model, and the results show that e-government has a positive facilitating effect on the new generation of productive capacity. Secondly, the development of e-government will directly reduce the time, procedural, and monetary costs for enterprises and individuals to obtain government services, thereby promoting the development of production capacity. Finally, the specific changes in the structure of social expenditures are that government education expenditures and general expenditures will increase, but total government expenditures and household expenditures will not be affected by the construction of e-government. The research contribution of this paper is mainly reflected in the following three aspects: first, in terms of research perspectives, this paper extends the research on e-government’s ability to improve the efficiency of governments and organizations in handling affairs and its impact on the productive capacity of a society. Second, it contributes to the theory on the topic of e-government. This paper proposes a general equilibrium model to reveal the impact of e-government construction on a government and the public, and to more comprehensively reveal the impact mechanism of e-government construction in the whole economy. Third, this paper contributes empirical evidence. This paper utilizes the data of the major economies around the world to reveal the mutual influence between the construction of e-government and the new generation of productive capacity, and then effectively proves the specific impact of e-government on governments, enterprises, and individuals through the test of cost mechanism and financial mechanism. Different from the existing literature, this paper focuses on the impact of e-government on the new generation of productive capacity, revealing that e-government construction does not increase the financial burden on governments but reduces the burden on firms and individuals, thus providing new insights into the productivity effects of e-government development.
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Lubis, Cici Kurnia Sari, Cindi Mutiara Sari, Tengku Indah Syahfitri, and Joko Suharianto. "The Influence of Government Expenditures in the Education Sector and Health Sector on the Human Development Index (HDI) in North Sumatra 2019-2022." AURELIA: Jurnal Penelitian dan Pengabdian Masyarakat Indonesia 3, no. 1 (2024): 738–55. http://dx.doi.org/10.57235/aurelia.v3i1.1722.
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This research aims to analyze the influence of government spending in the education and health sectors on the human development index in North Sumatra Province. The government's serious commitment to human development, especially in the education and health sectors, is then expressed in the form of a statutory regulation. The aim of this research is to analyze the development and influence of Government Expenditures in the Education and Health Sector on the Human Development Index in North Sumateta Province from 2019 to 2022. The Human Development Index in North Sumateta Province (HDI) is the dependent variable. Government Expenditures in the Education Sector and Government Expenditures in the Health Sector. The data used is panel data using E-views 12 software to analyze multiple linear regression data. The results of this research indicate that Government Expenditures in the Education Sector and Government Expenditures in the Health Sector have no influence on the Human Development Index in North Sumateta Province.
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Nambassa, Gloria, and Achmad Nurmandi. "EGDI Impact on Control Corruption in Africa: Exploring E-Government Development Index." Policy & Governance Review 8, no. 3 (2024): 269. http://dx.doi.org/10.30589/pgr.v8i3.970.
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This study explores the E-Government Development Index (EGDI) and its role in combating corruption in Africa. The main aim is to analyze how EGDI impacts corruption control strategies across African nations. This research is academically and practically important as it examines the intersection of e-government and corruption mitigation, providing valuable insights for policymakers and stakeholders. Using a systematic analysis of Scopus articles, the study reveals that advancements in e-government, measured by EGDI, enhance transparency and efficiency in public administration. The findings indicate that a well-implemented e-government infrastructure, reflected in a higher EGDI, positively influences anti-corruption efforts and governance practices across diverse African contexts. The study concludes that EGDI is crucial in shaping governance frameworks and fostering accountability. This research fills gaps in the literature by illuminating the nuanced relationship between EGDI metrics and corruption mitigation. The findings provide actionable insights for policymakers and stakeholders engaged in governance and development initiatives, highlighting the role of e-government in promoting sustainable development across Africa.
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Sukarno, Mohamad, and Dyah Mutiarin. "Mapping Publication Trend of E-Government Development Index (Social Science Discipline Analysis)." Jurnal Ilmiah Peuradeun 12, no. 1 (2024): 403. http://dx.doi.org/10.26811/peuradeun.v12i1.1018.
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This study aims to determine the research development with the Theme E-Government Development Index (EGDI) from 2003-2023. The method used in this study is qualitative with literature study. This research data source uses the Scopus database to identify research themes related to the EGDI for the 2003-2023 period, with a total of 240 article documents indexed by Scopus. Data analysis in the study used VOSviewer and NVivo 12plus to analyze the data and classify the research theme. The results showed that 2011 became the highest year in published Scopus-indexed articles. China is the country that has the highest contribution to research publications. Aii, Janowksi, Khawula, Khan, and Marthins were the main contributors to contributing publications. Then, the topics of electronic commerce, government data processing, government, e-government, and electronic health food became the highest frequency score for occurrences. The system is the most crucial topic in every research publication under the Theme of EGDI indexed by Scopus from 2003-2023. This research contributes theoretically to measuring e-government development in a country and practical in public service ICT innovation.
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Zioło, Magdalena, Piotr Niedzielski, Ewa Kuzionko-Ochrymiuk, et al. "E-Government Development in European Countries: Socio-Economic and Environmental Aspects." Energies 15, no. 23 (2022): 8870. http://dx.doi.org/10.3390/en15238870.
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The purpose of the paper is to analyse the relationship between digitalisation of public services (e-government) and ESG factors (environmental, social and economic factors). As public administration is a major stakeholder influencing sustainable development and state governments are aiming to digitise their services, there is a need to better understand the effect of the digital revolution on ESG. This article aims to study the relationship between the E-Government Development Index (EGDI) and ESG factors in 26 European countries. The linear ordering method TOPSIS (Technique for Order Preference by Similarity to Ideal Solution) was used for the study, followed by the Perkal index and the method of optimal predictors’ selection—the Hellwig method. The study is based on the Eurostat data (in the period 2003–2020), and the analysis includes ten variables: Share of environmental taxes in GDP; Exposure to dust air pollution; Greenhouse gas emissions by source sector—carbon dioxide, methane, nitrous oxide, etc. (energy, industry, agriculture, forestry, waste management) (thousands of tonnes); Passenger transport volume in relation to GDP; At risk of poverty or social exclusion; Percentage of people satisfied with their financial situation among people aged 16+; Share of the ICT sector in GDP; Unemployment rate of people aged 20–64; Research and development expenditure in all sectors; GDP per capita. The in-depth analysis offers a matrix that represents the relationships between environmental taxes and the development of e-government. The main finding reveals statistically significant relationships between the EGDI and aggregate variables representing the environmental, social and economic spheres. It indicates a genuine, positive impact of digitalised administrative processes on sustainable development. It also seems to confirm that investments in digital infrastructure and government e-services bring multiple long-term benefits and contribute directly to all three domains relevant to the sustainability of modern development. The results of the analysis can be found useful by governments and governmental institutions as informing digitalisation strategies aimed at balancing the development of e-services and their support infrastructure. Nowadays, when planning strategic actions, one should take into account the social, economic and environmental impact of the digitalisation processes.
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Adams, Samuel Olorunfemi, and Chima Paul. "E-government development indices and the attainment of United Nations sustainable development goals in Africa: A cross-sectional data analysis." European Journal of Sustainable Development Research 7, no. 4 (2023): em0234. http://dx.doi.org/10.29333/ejosdr/13576.
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This paper explores the relationship between the United Nations (UN) e-government index (EGDI) and e-government development in Africa from 2010 to 2020 and forecasts the effect of e-government on the actualization of the sustainable development goals (SDGs) in Africa by 2030. To achieve the objectives, secondary data were collected on EDGI, online service delivery index (OSI), telecommunication infrastructure index (TII) and human capital index (HCI) from UN e-government survey spanning 2010-2020. The study utilized an improved modelled technique of panel data regression for cross-sectional observations. The finding indicates that there exists a positive and significant impact of the OSI, TII, and HCI on the overall EGDI in Africa. The study also revealed that there is a strong and positive relationship between E-government Development Indicators and the achievement of UN SDGs in Africa. This implies that African nations will experience a slow and insignificant increase from 2022 with an EGDI value of 0.4208 to 0.4331 in 2024, implying a 2.9% slight increment. The predicted value further shows that there will be a decrease from the EGDI value of 0.4331 in 2024 to 0.4330 in 2026, while the average EGDI value will increase slightly to 0.4346 in 2028 and finally to 0.4369 in the year 2030, which is equivalent to a 0.5% increment. EGDI value obtained predicts that Africa may not attain UN SDGs by 2030. Accordingly, the study recommends that drastic measures be taken to improve the three indices.
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Tawakkal, George Towar Ikbal. "Demokrasi dan E-Government Memetakan Perhatian Dunia Hari ini (Studi Tentang Empat Lembaga Indeksasi)." Politeia: Jurnal Ilmu Politik 15, no. 1 (2023): 39–56. http://dx.doi.org/10.32734/politeia.v15i1.8879.
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The development of e-government has attracted the attention of many activists and has become the new face of government in the world. E-government is seen as the best collaboration between the public sector and technology and is seen as the success of government innovation. Its role as a channel of interaction between the government and citizens, causes the implementation of e-government to be believed to be in line with the development of democratization. Today, many agencies assess the implementation of e-government. The most common, assessment is in the form of indexes. Among the indexes commonly referred to are The Global Open Data Index (GODI), The E-Government Index (EGI), The National Cyber Security Index (NCSI), and local indexation as an example is Indonesia with the Indonesian E-Government Rating (PeGI). Amid various indicators that underlie these indexes, this article asks the question, what are the main aspects that e-government activists pay attention to? Through a literature review sourced from various institutions that manage the indexes, this article concludes that e-government activists pay more attention to e-government development strategies, and at the same time become the aspect that requires the most attention.
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Paliani, Sofio. "Electronic Transformation of Governance in Asian Countries and Georgia’s Place in this Process." Works of Georgian Technical University, no. 2(536) (May 16, 2025): 46–54. https://doi.org/10.36073/1512-0996-2025-2-46-54.
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The article - “Electronic transformation of governance in Asian countries and Georgia’s place in this process” discusses the progress of electronic, aka digital transformation of management in Asian countries, including Georgia. The article uses the E-Government Development Index [EGDI], the norm of which is one integer [EGDI=1.1000]. The E-Government Development Index is an accurate source of social, political and economic research. Accordingly, it is the best indicator for measuring the levels of development and transformation. The article presents twenty-two countries in the Asian region that showed a high level of this index in 2020 and 2022, Georgia is among them. Georgia’s E-Government Development Index in 2020 was 0.7174, and in 2022 - 0.7501. With this indicator, Georgia satisfied 71.7% of the E-Government Development Index norm in 2020, and 75% in 2022. At the end of the article, the conclusion is made - the current indicator is dynamic and with this governance, Georgia is ahead of both Armenia and Azerbaijan.
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Mustofa, Zaenal, and Iman Saufik Suasana. "ALGORITMA CLUSTERING K-MEDOIDS PADA E-GOVERNMENT BIDANG INFORMATION AND COMMUNICATION TECHNOLOGY DALAM PENENTUAN STATUS EDGI." JURNAL TEKNOLOGI INFORMASI DAN KOMUNIKASI 9, no. 1 (2020): 1–10. http://dx.doi.org/10.51903/jtikp.v9i1.162.
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Abstract E-Government is a tool to improve relations with the community, now the development of E-Government in various world governments are monitored directly by the UN through the United Nations E-Government Survey. This monitoring uses the framework where in this EGDI there are 3 factors considered: Online Service Index, Telecommunication Infrastructure Index and Human Capital Index. But the determination of EDGI status is less accurate because it must be based on knowledge and processing of the number of existing data so that required a calculation that applies clustering method with data mining techniques. Kmedoids using clustering techniques, capable of producing optimal Bouldin Index values and this study also determines the medoid distance calculation to obtain optimal algorithm, the value obtained from Bouldin Index on the Chebyshev K-medoids method 0.593. Thus, the optimal clustering scheme with distance ratio is the minimum index value of K-medoids Chebyshev.
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Sukarno, Mohamad, Mike Joy Rodriguez, and Nursamsiyah Nursamsiyah. "E-Government Development on Control Corruption: A Lesson Learned from Singapore." Journal of Governance and Public Policy 11, no. 3 (2024): 271–86. http://dx.doi.org/10.18196/jgpp.v11i3.21447.
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This study aims to determine the success of e-government in controlling corruption in Singapore and the opportunities it offers in Indonesia. The research method used qualitative with a literature study. The EGDI indicators used to measure control of corruption are the “Online Service Index (OSI), Telecommunication Infrastructure Index (TII), and Human Capital Index (HCI)." The results showed that control of corruption in Singapore using the CPIB platform) e-complaint for corruption, e-booking for the learning journey, e-booking for public education talk, and e-application for extension of a bail bond in combating corruption. In addition, in human resources, Singapore also prioritizes aspects of competence and broad authority in controlling all aspects of bribery and artificial intelligence. In Indonesia, the control of corruption does not have a good EGDI because TII has not supported it in all government sectors, and the Corruption Agency (KPK) needs a strong AI. It needs to be improved by laws and regulations. In addition, in eradicating corruption, KPK human resources must have the competence and qualifications (meritocracy) because there are still many conflicts of interest. In terms of law, regulations in Singapore prioritize the independence of corruption eradication agencies to move without administration and investigation in all sectors. Then, the case of Indonesia demonstrates that the process of eradicating corruption cannot be carried out independently because of the administrative process involved when conducting investigations to the KPK Supervisory Board, which limits the discretion in combating corruption.
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Pratama, Hilal Arqaan, Asti Amalia Nur Fajrillah, and Widyatasya Agustika Nurtrisha. "Perancangan Arsitektur Enterprise Sebagai Peningkatan Proses Pencatatan Sipil Menggunakan TOGAF 9.2." Jurnal Ilmiah Teknologi Informasi Asia 17, no. 2 (2023): 157. http://dx.doi.org/10.32815/jitika.v17i2.934.
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e-Government is being actively implemented to support the acceleration of digital technology in local governments. The purpose of developing e-Government is to establish an information network for public services, one of which is the improvement of civil registration administrative services to fulfill the third mission of the Central Lombok District Government and enhance the e-Government index value. One of the implementations of e-Government, based on Presidential Regulation No. 18 of 2020 concerning the National Medium-Term Development Plan for 2020-2024, is the National e-Government. The National e-Government has an Architecture Domain consisting of the business process architecture domain, e-Government security architecture domain, e-Government application architecture domain, e-Government infrastructure architecture domain, e-Government service architecture domain, also data and information architecture domain. The e-Government design carried out using the seven phases in TOGAF ADM 9.2 framework in order to produce an Enterprise Architecture blueprint. The output from this research is the Blueprint Enterprise Architecture that can be utilized as a guideline or strategic plan for enterprise architecture development.
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Husin, Rohana, Abdul Aziz Othman, Zakirah Othman, and Norashikin Baharom. "E-GOVERNMENT PRACTICES AND ORGANIZATIONAL PERFORMANCE IN MALAYSIA LOCAL GOVERNMENTS." Journal of Technology and Operations Management 19, no. 2 (2024): 9–19. https://doi.org/10.32890/jtom2024.19.2.2.
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e-Government implemented to enhance the quality and performance of services in the public sector. Malaysia faces various issues and challenges in developing e-Government, including organizational performance weaknesses. Therefore, empirical studies are important to demonstrate the impact of eGovernment on the performance of the public sector holistically and comprehensively, which is greatlyneeded to serve as input in efforts to improve the quality of e-Government. This study explores the literature on e-Government and organizational performance to see the extent of e-Government's contribution to the performance of the local government sector. To fill the research gap, an empirical study using quantitative research methods was conducted on local government in Malaysia. A total of 149 questionnaires were distributed to Local Authorities in Malaysia, and 87 questionnaires were returned. Then, the data were analysed using descriptive methodology and an inferential statistical approach. The study findings indicate that the implementation of e-Government does not have a significant impact on organizational performance. The difference results may be attributes to variationsin the e-Government development index between developed and developing countries. Additional factors such as the difference acceptance level and challenges in implementation may further affect the outcomes. Therefore, the study's findings conclude that the direct relationship is not significant. It is possible that other intermediate factors or variables exist within the relationship, which could allow for the study to be tested indirectly.
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Ramadhan, Sukma Aditya, and Eko Priyo Purnomo. "COMPARATIVE ANALYSIS OF THE E-GOVERNMENT DEVELOPMENT INDEX: A CASE STUDY OF SINGAPORE AND AFGHANISTAN." Sosiohumaniora 26, no. 3 (2025): 439–52. https://doi.org/10.24198/sosiohumaniora.v26i3.56427.
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This study analyzes the differences in the development of e-government in Singapore and Afghanistan using the E-Government Development Index (EGDI) indicators which include the Online Services Index (OSI), Human Capital Index (HCI), and Telecommunication Infrastructure Index (TII). The findings show that Singapore's success in e-government is underpinned by strategic investments in ICT infrastructure, the adoption of innovative policies such as the "Smart Nation," and sustainable human resource development. In contrast, key challenges in Afghanistan include political instability, corruption, limited basic infrastructure, and low levels of digital literacy, all of which hinder the implementation of e-government. In addition, the study reveals the importance of a cross-sectoral approach and community engagement to create an inclusive digital ecosystem, an aspect that is not measured in the EGDI framework. This research offers new insights into digitalization strategies that developing countries can implement to accelerate their digital transformation.
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Faura-Martínez, Ursula, and Javier Cifuentes-Faura. "Does E-Government Promote Transparency and the Fight Against Corruption in the European Union?" International Journal of Electronic Government Research 16, no. 4 (2020): 42–57. http://dx.doi.org/10.4018/ijegr.2020100103.
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A study has been carried out on the evolution in recent years (2009-2018) of the interaction between citizens and public administrations in the European Union, as well as the relationship between transparency and e-government. It is also analysed whether those countries where the development of e-government is greater have more transparency and less corruption. The existence of a directly proportional relationship between corruption, measured through the corruption perception index (the higher the value of the index, the less corruption), and the development of e-government has been confirmed. On average, the greater the transparency in the management of public resources in the governments of the European Union, the lower the public's perception of corruption. This ratio is higher in 2009 than in 2018, so that the effect of e-government on corruption attenuates over time, showing that more factors need to be considered in order to explain the perception of corruption.
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Vysochyna, Alina, Volodymyr Semenov, and Kostiantyn Kyrychenko. "Marketing and management of innovations in public governance as core determinants of trust." Marketing and Management of Innovations 5, no. 2 (2021): 204–12. http://dx.doi.org/10.21272/mmi.2021.2-17.
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Public governance significantly transformed over the last several decades that is determined by numerous external and internal factors. Digitalization of social and economic relations results in the appearance and implementation of a new kind of innovation in public management – e-governance. Therefore, developing the marketing and management strategy of such innovation as e-governance is considered a necessary precondition for trust in government. The paper aims to determine the impact of e-governance on trust in government and the development of recommendations on marketing and management of it. In the paper, the authors systematized main national and foreign approaches to measuring e-governance efficiency both at the level of central and sub-central governments. It is also realized a bibliometric analysis with VOSviewer v.1.6.16 to identify key contextual directions of scientific research on e-governance, marketing, and management and clarify its intercepts. The paper has developed a scientific hypothesis about the positive influence of e-governance on central and sub-central government brands and citizens' loyalty. To test this hypothesis, a panel data regression analysis was realized using Stata 12/SE software. In the regression model as a proxy of e-governance efficiency (independent variable), an E-Government Development Index (EGDI) is chosen, which is a composite indicator of three indices such as online service index, telecommunication index, and human capital index. It is chosen as a proxy central and sub-central government brand and citizens' loyalty (dependent variable), an indicator of Trust in Government that is calculated by the Organisation for Economic Co-operation and Development (OECD) and refers to the share of people who report having confidence in the national government. Besides, the regression model includes a sample of control variables such as Worldwide Governance Indicators. The country sample consists of 19 OECD member states (European countries): Austria, Belgium, Czech Republic, Denmark, Finland, France, Greece, Hungary, Italy, The Netherlands, Poland, Portugal, Slovak Republic, Sweden, Great Britain, Estonia, Latvia, Lithuania, and Slovenia. 2008-2020 (specifically, 2008, 2010, 2012, 2014, 2016, 2018, 2020). Under the bibliometric and regression analysis results, a set of practical recommendations on the perspectives of central and sub-central governments' marketing and management of e-governance
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Androniceanu, Armenia, and Irina Georgescu. "Hierarchical Clustering of the European Countries from the Perspective of E-government, E-participation, and Human Development." NISPAcee Journal of Public Administration and Policy 16, no. 2 (2023): 1–29. http://dx.doi.org/10.2478/nispa-2023-0011.
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Abstract The information society offers governments the opportunity to work closer with citizens and companies, to respond better to their requirements, and to create the conditions for the functioning of a modern, efficient, and democratic public administration. Due to the development of the information society, e-governance and e-participation appeared and developed, through which the communication of governments with stakeholders became more straightforward and less expensive. This research aims to identify and analyse comparatively how the telecommunications infrastructure and Internet users influenced the expansion and diversification of e- government and e-participation that contributed to the human development index in the EU states in 2010-2022. In the longitudinal data analysis, we apply fixed and random estimators to see the most critical determinants of the human development index. In the second part, we cluster the 27 EU countries in four clusters by Ward’s hierarchical algorithm. The hierarchical clustering emphasised that there is still a digital divide among EU countries. The digital divide occurs because of the lack of Internet access of the population from marginalised communities of European countries, resulting in socio-economic disparities. Therefore, some EU states should have initiatives to bridge the gap to digital technologies. The research results are essential for those governments coordinating the policies and the entire process of integrating information technologies and dedicated e-government and e-participation applications in central and local administration.
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Eren, Hande, and Emel Gelmez. "Türkiye ve AB üyesi ülkelerin e-devlet performanslarına göre kümelenmesi: SD tabanlı SAW yöntemiyle değerlendirilmesi." Business & Management Studies: An International Journal 12, no. 4 (2024): 838–54. https://doi.org/10.15295/bmij.v12i4.2440.
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With the development of technology, significant transformations have occurred in providing services to citizens by governments or states. In this process, the practical determination of the countries' e-government practices can be considered an important issue. In this context, the primary purpose of this study is to determine the e-government performances of Türkiye and the European Union (EU) countries by utilising Multi Criteria Decision Making (MCDM) methods. The study employed the E-government Development Index (EGDI) to align with its primary purpose. In this context, three criteria were used: online service index, human capital index and telecommunication infrastructure index. In order to determine the e-government performance of the countries, cluster analysis was first performed. WEKA program was used to implement the cluster analysis. As a result of the analyses, it was determined that Türkiye and 28 EU member countries were divided into 4 clusters in terms of e-government performance. The most consistent results among the applied algorithms were obtained from the EM algorithm. According to the results of the EM algorithm, the criteria averages were calculated for each cluster, and a new decision matrix was obtained with three criteria and four alternatives (clusters). The SD (Standard Deviation) method weighed the criteria for this new decision matrix. Applying the SD method, the criterion with the highest importance level was determined as the online service index. Then, the clusters were ranked among themselves with the SAW (Simple Additive Weighting) method. According to the results of the SAW method, it was determined that Cluster 1 had the best performance in terms of e-government performance; Cluster 1 was followed by Cluster 0, Cluster 3 and Cluster 2, respectively.
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Mutiarin, Dyah, Nur Khaerah, Andi Visca Irfa Nyssa, and Nasrulhaq Nasrulhaq. "E-Government Development: Catalysing Agile Governance Transformation in Indonesia." Journal of Contemporary Governance and Public Policy 5, no. 1 (2024): 87–110. http://dx.doi.org/10.46507/jcgpp.v5i1.270.
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E-government is considered a crucial instrument for service transformation as it is believed to assist in achieving the government’s objectives by functioning as a flexible digital service platform for development. Nevertheless, our understanding of its potential impact on governance remains limited, particularly regarding the advancements made in digital-based services for the public sector inside government and the resulting level of public satisfaction. This study examines the crucial significance of e-government in the restructuring of agile governance in Indonesia. Qualitative research methods are employed for this research. Data related to the E-Government Development Index (EGDI) are collected through the United Nations website. After successfully retrieving the data and presenting it in a suitable format, the authors analysed Indonesia’s overall EGDI score and examined individual EGDI indicator levels. The findings show that the Indonesian government has accelerated the implementation of e-government, catalysing the digitalisation of governance and improving efficiency, transparency and public engagement. The report asserts that e-government can revolutionise governance in Indonesia, rendering it more agile and responsive. Nevertheless, a requirement remains to enhance and augment the e-government infrastructure and implement policies that foster digital inclusivity to bolster Indonesia’s governance capabilities. By bolstering e-governance, the government will enhance its efficacy in addressing forthcoming crises and augment citizen participation in policy formulation.
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Máchová, Renáta, and Martin Lněnička. "Reframing E-Government Development Indices with Respect to New Trends in ICT." Review of Economic Perspectives 15, no. 4 (2015): 383–412. http://dx.doi.org/10.1515/revecp-2015-0027.
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Abstract E-government readiness is an important indicator of the quality of a country’s technological and telecommunication infrastructure and the ability of its citizens, businesses and governments to adopt, use and benefit from modern technologies. To measure and compare selected countries, a lot of benchmarking and ranking indices have been introduced since the beginning of the century. With the increasing importance of trends such as cloud computing, open (big) data, participation tools or social media, new indicators and approaches need to be introduced in the measuring of the e-government development, and the existing indices should to be updated, redefined and restructured. Therefore, this article explores the structure of the existing e-government development indices to show the main indicators and trends. Then, it proposes and implements a new framework to evaluate e-government development using these new trends in ICT. It also examines and compares a basic background on the e-government development, benefits and risks of cloud computing, open (big) data and participation tools in the public sector. Based on the newly proposed framework, the e-government development index is calculated for each EU Member State to clearly identify the indicators to have an influence on the e-government development. In the last part, these results are compared to the already existing indices to validate the conformity of the rank methods using Kendall rank correlation coefficient.
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B. Lagura, Glenne. "Towards Digital Governance Divide Index Development: Evaluating City Government Websites in the Philippines." Journal of Community Development Research (Humanities and Social Sciences) 18, no. 1 (2025): 1–17. https://doi.org/10.69650/jcdrhs.2025.717.
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The Philippines has actively pursued e-government initiatives, yet Local Government Units (LGUs) need support to achieve optimal digital governance and improve public service delivery. This study assessed the websites of all 33 Highly Urbanized Cities (HUCs) in the Philippines, identifying significant performance gaps based on the internationally recognized Rutgers E-Governance Performance Index. Through qualitative analysis, content deficiencies were highlighted, leading to the development of the Digital Governance Divide Index (DGDI), encompassing five key dimensions: content quality, data privacy, inclusivity, public engagement, and technical infrastructure. The DGDI framework offers actionable recommendations for LGUs to enhance their digitalization efforts and supports policy development to advance e-government readiness. Additionally, the findings contribute to the academic literature by addressing the digital governance gap in local government websites and provide practical insights for improving e-governance to better meet citizens’ needs.
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Lv, Peian. "Research on the Application of Adaptive Matching Tracking Algorithm Fused with Neural Network in the Development of E-Government." Mathematical Problems in Engineering 2022 (March 11, 2022): 1–12. http://dx.doi.org/10.1155/2022/1071648.
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With the development of information technology and the deepening of government system reform, e-government has become one of the key points of government construction. However, both in developing countries and developed countries, there is a common phenomenon that the success rate of e-government projects is not high. Although various e-government evaluation index systems have been proposed in both theoretical research and application aspects, which provide strong support for the development of e-government, these index systems still have limitations. This paper comprehensively applies BP neural network and adaptive matching tracking, and constructs an e-government performance evaluation model based on adaptive matching neural network. We conduct simulation experiments on the constructed model to verify the accuracy and rationality of the model evaluation. It is feasible to introduce the Balanced Scorecard to construct the E-government performance evaluation index system. The constructed index system has strong objectivity, operability, comprehensiveness, guidance and sustainability, and can be applied to the practice of e-government performance evaluation. It is feasible to use the adaptive matching tracking neural network model to evaluate the performance of e-government. The model has the ability to self-learn the evaluation samples, and can grasp the mapping relationship between the evaluation indicators and the evaluation results, so as to imitate the evaluation of experts, and overcome the evaluation randomness and subjective uncertainty that are difficult to get rid of in traditional manual evaluation. In order to better evaluate the operation status of the e-government system and its adaptability to future needs, and find out its existing problems, this paper fully considers the interaction process between the government and enterprises, and establishes a corresponding responsive government. The application of adaptive matching tracking neural network model for e-government performance evaluation has better optimization results than the original BP neural network model. The specific performance is that the convergence speed is fast, the training will not fall into a local minimum, and the error of the evaluation results is small.
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Stofkova, Jana, Adela Poliakova, Katarina Repkova Stofkova, et al. "Digital Skills as a Significant Factor of Human Resources Development." Sustainability 14, no. 20 (2022): 13117. http://dx.doi.org/10.3390/su142013117.
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Digital technologies play a key role in reviving the world economy. The EU has pledged to combine recovery support with resilient digital transformation. The COVID-19 pandemic highlighted the lack of digitization in Slovakia and the shortcomings of digital skills in citizens and communication with institutions. Digital skills are important and should form part of educational policy. ICT skills can help people succeed in the labour market and improve communication with public administration. Digitization and globalization increase the importance to communicate through the Internet, applications, and other e-based gadgets. Digital skills are one of the essential parts of e-Government, so people can use e-Government services in communication with public administration. The current crisis is affecting citizens’ use of online services. Indices concerning the digital economy are analysed, such as the digital economy and society index DESI and e-Government digital skills (EGDI) from 2018 to 2021 revealed a stagnant state in 2018 and 2019, and in 2020, there was a decrease in basic digital skills. The next index is E-Government Digital Index. It focuses on human capital and digital skills in these indices. The paper analyses and identifies the digital skills of citizens in the context of e-Government development and describes the use of e-Government services by EU citizens with a focus on the Slovak Republic. The data were collected through a questionnaire survey of Slovak Republic citizens’ digital skills according to selected categories, the use of e-Government services as well as awareness of e-Government services. Solutions that improve e-Government in the Slovak Republic are gradually being implemented. Improving digital skills according to the National Coalition for Digital Skills and Professions in the Slovak Republic is one of the priorities of The Ministry of Education, Science, Research and Sport of the Slovak Republic, which has adopted an action plan for 2019–2022 to improve the results in the DESI index by 2025 and focus on the digital skills required by employers. The survey revealed that in Slovakia, the majority of schools offer only weak support for digital education (about the EU-27 average of 68% and 45%, respectively). The research also revealed a decreased level of digital literacy among young people. These competencies are very important to gain a position in the labour market in the digital society. The projects aim to support the development of digital skills of primary and secondary school students, and the integration of new technologies into teaching.
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Aniscenko, Zanna, Andrés Robalino-López, Tomás Escobar Rodrígue, and Bernabé Escobar Pérez. "REGIONAL COOPERATION IN DEALING WITH ENVIRONMENTAL PROTECTION. E-GOVERNMENT AND SUSTAINABLE DEVELOPMENT IN ANDEAN COUNTRIES." Environment. Technology. Resources. Proceedings of the International Scientific and Practical Conference 1 (June 15, 2017): 13. http://dx.doi.org/10.17770/etr2017vol1.2578.
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E-government for Sustainable Development is one of international cooperation strategy in dealing with environmental protection and ecological problems through enhanced citizen participation, better access and quality of services in order to achieve Green Governments. In this context, some countries are supported by international assistance to achieve this goal with benchmarking and benchlearning approaches. This research contributes to explain the relationship between improvements in governance influences in economic, social and environmental development and how such regional cooperation on the development of national information and communication technology (ICT) strategies and programs is related to E-government and Sustainable Development. This comparative study of Andean countries takes a Rational Neo-institutionalist perspective to look at longitudinal changes in these developing countries. Quantitative data such as E-government index is combined with qualitative information from reports and documents in order to empirically examine effects of e-government on sustainable development in these countries. The findings show that the strategies adopted by Ecuador have significantly contributed to its location within the references in progress of E-government and Sustainable Development in the region. The research suggests that E-government development has positive effects on better governance and sustainable development of Andeans countries. Advancement on E-government is not only a trait of developed countries but also serves as an enabler for sustainable development of developing countries.
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Morozova, Svetlana. "FORMATION OF A DYNAMIC MODEL OF E-GOVERNMENT OPTIMIZATION IN THE RUSSIAN FEDERATION IN THE CONDITIONS OF NEW CHALLENGES AND RISKS." Political Expertise: POLITEX 19, no. 3 (2023): 415–30. http://dx.doi.org/10.21638/spbu23.2023.304.
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In the context of modern challenges and risks, which, first of all, include the turbulence of world politics and the world economy, the negative consequences of globalization and digitalization, the COVID-19 pandemic, special importance is given to the tasks of the state to ensure internal and external security, protect rights, freedoms and interests of citizens, creation of favorable conditions for sustainable socio-economic development of the country. The listed challenges and risks faced by modern Russia have increased the importance of e-government and become a trigger for its dynamic development. Today, e-government promotes fast, stable, secure and reliable interaction between citizens, the private sector and the state. The article is devoted to the identification and analysis of successful practices in the field of digital government development in order to form a dynamic model for optimizing the electronic government of the Russian Federation. The research methodology is based on comparative and compositional-graphical analysis, on the basis of which the authors compare the features, approaches and quality of the leading countries’ in the UN e-Government Development Index (EGDI) e-governments’ functioning. In the study, the authors pay special attention to the issue of the effective e-government functioning, analyze current global trends in the development of digital governments, and refer to the experience of advanced digital states. As a result of the study, the authors identify the integral components of an effectively functioning e-government, clearly demonstrate its model. In conclusion, the authors analyze the problems of e-government development in Russia, and also formulate recommendations for its dynamic optimization.
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Nderitu Imbamba, Esther, and Nancy Kimile. "A review of the status of e-government implementation in Kenya." Regional Journal of Information and Knowledge Management 2, no. 2 (2017): 14–28. http://dx.doi.org/10.70759/qxtwap18.
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Abstract Rationale of Study – Successful implementation of today’s government operations requires effective policy making and system monitoring through relevant data and information. E-government offers an increased portfolio of public services in a cost-effective and efficient manner hence enabling governments to reinvent the ways through which they interact with citizens, private sector, employees and other stakeholders. Consequently, many countries have invested significant resources into collecting, processing, integrating, analysing and reporting data through information and communication technologies (ICTs). The aim of this paper is to review the status of e-government implementation in Kenya.Methodology – In order to measure the status of e-government, two indexes were used: 1) E-government Development Index (EGDI); and 2) Network Readiness Index (NRI). The study adopted a theoretical approach by conducting a review of literature on e-government in Kenya. Fit-Viability theory was used to assess the capacity of the Government of Kenya to roll out viable e-services to its citizens.Findings – The findings indicate that Kenya has made significant progress in e-government implementation. The benefits of e-government implementation in Kenya currently include enhanced e-participation, accountability, planning, monitoring and information sharing. However, challenges such as inadequate infrastructure, policy and human capital development hamper the effectiveness of e-government projects in Kenya. These challenges may be surmounted through increased digital inclusivity, enhanced broadband connectivity, strengthened staff ICT skills and openness to new technologies.Implications – The findings of this study may be used by the Government of Kenya to plan, roll out and monitor e-government projects with a view to enhancing their success and impact.Originality – A number of studies on e-government in Kenya exist. Their focus has been on the factors affecting the effective implementation of e-government in Kenya. Periodical assessment of the status of the projects is lacking. This study seeks to fill this gap.
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Azoeva, O. V., K. K. Nurasheva, and G. A. Shim. "E-Government Development Index (EGDI) and its relationship with the economic development level in the EAEU countries." Vestnik Universiteta, no. 4 (June 1, 2022): 5–12. http://dx.doi.org/10.26425/1816-4277-2022-4-5-12.
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Modern digital technologies have become an important factor in improving the quality of public administration in the services provision by government bodies and structures and in ensuring sustainable development and economic growth. There is a certain relationship between the level of the government digitalization and the economic development level of the country. The scale and speed of the digital technology introduction is largely determined by the level of economic development. In turn, the quality and volume of public services provided make it possible to more fully and efficiently use the society potential in the economic development interests of the country and its citizens. The article is devoted to the analysis and identification of the relationship nature between the development of e-government and the economic development level in the Eurasian Economic Union (EAEU) countries, and the assessment of these characteristics’ interconnection closeness. The article was applied methodological approaches and key indicators used by the United Nations (UN) to assess the information society development level. A comparative analysis of the e-government development indices (EGDI) and gross domestic product per capita in the EAEU countries from 2010 to 2020 was carried out. The dynamics of change and the relationship of these indicators was investigated. The Electronic Government Index (EGDI) is considered in terms of its three main components (subindices): the online public services development level (Online Service Index), the telecommunications infrastructure development level (Telecommunication Infrastructure Index), the human capital development level (Human Capital Component). Based on the results obtained, conclusions were formulated and the prospects for further changes in these indicators in the new social and economic conditions were considered.
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ALQudah, Mohammad Ali, and Leyla Muradkhanli. "Development index and the challenges of adopting artificial intelligence in improving the quality of e-government services to citizens in Jordan." Problems of Information Society 15, no. 2 (2024): 30–42. http://dx.doi.org/10.25045/jpis.v15.i2.04.
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The purpose of this study is to evaluate the global and continental positions of e-government models in countries such as Jordan by analysing their experiences. The evaluation of the progress of e-government is carried out using a multi-practice methodology, which incorporates a variety of different procedures and techniques. The performance of Jordan is evaluated using the United Nations e-government maturity index, which is comprised of the Telecommunication Infrastructure Index, the Human Capital Index, and the Online Service Index. These indexes are used to compare Jordan’s performance from 2008 to 2015. The purpose of this research is to improve the capabilities of e-government by utilising previous experiences, addressing deficiencies, and making the most of potential. In addition to this, the study investigates the influence that artificial intelligence (AI) has on the confidence of users and the quality of government services that are delivered through online platforms. Specifically, the report underlines the cost-effectiveness and efficiency of adopting and utilising artificial intelligence, as well as the potential of tools and solutions that are driven by artificial intelligence.
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Mutiarin, Dyah, Misran Misran, Misran Misran, et al. "Bridging the digital divide through digital infrastructure." Journal of Infrastructure, Policy and Development 8, no. 8 (2024): 6817. http://dx.doi.org/10.24294/jipd.v8i8.6817.
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This paper aims to provide a comprehensive view of the E-Government Development Index analysis in Southeast Asia. Through a review of the results of an annual survey of 192 United Nations (UN) member states, the study identified 11 countries with the E-Government Development Index in Southeast Asia. The findings in this study revealed that the E-Government Development Index (EGDI) in Southeast Asian countries displays different levels of development. Singapore, Malaysia, and Brunei are the countries in the region with the highest EGDI scores. Singapore leads the area with a high EGDI score. These countries have effectively implemented advanced e-government services, such as online public services, digital infrastructure, and e-participation, which have greatly improved the quality of life of their citizens and the efficiency of their government function. On the other hand, countries such as Cambodia, Laos, and Myanmar lag in their e-government development as a result of factors such as limited Internet access, inadequate digital infrastructure, and low levels of digital literacy among the populations of these countries. In addition, some moderate progress has been made in the development of e-government in mid-level countries, such as Thailand, Indonesia, the Philippines, and Vietnam. These countries continue to improve their digital infrastructure and enhance their e-service offerings to close the digital divide. Overall, EGDI in Southeast Asia reflects different levels of digital transformation in the region, with each country facing its distinct set of difficulties and opportunities when it comes to leveraging technology for better governance and public service delivery.
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Ude, Nwoke, Kingsley Ude, Ugonma Ugbor, Chukwuemeka Igwe, and Esomchi Ogu. "E-GOVERNANCE AND ECONOMIC DEVELOPMENT IN SUB-SAHARAN AFRICA: A CASE OF NIGERIA." International Journal of Development Strategies in Humanities, Management and Social Sciences 11, no. 1 (2021): 87–100. http://dx.doi.org/10.48028/iiprds/ijdshmss.v11.i1.07.
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The study examined e-governance and economic development in sub-Saharan Africa: the case of Nigeria. Secondary data were used for the study. The result indicated high internet use in South Africa (43% to 59%) followed by Senegal (34% to 46%) and then Nigeria (33% to 42%); it showed a positive impact on education, economy, personal relationships, politics and morality in the year 2017. The Internet’s contribution to GDP in Africa varies, ranging from a high of 59% in South Africa to a low of 25% in Tanzania. The West African region had the lowest regional index in the 2020 Survey scoring 0.2209 in 2020 as compared with the world average of 0.4939. Cape Verde (0.4221) continues to lead the region, with Nigeria (0.3491) and Ghana (0.3201) taking the top three spots. With respect to service delivery by stages (percent utilization index), Nigeria scored 9.7 and 0.5 in the implementation of stage 4 and stage 5 of the e-government indicator in 2020, while the ranking for the previous years at this two stages were not better. Nigeria’s infrastructure Index moved up from 0.0492 in 2010 to 0.0792 in 2020. Nigeria’s Human Capital Index also showed an increase from 0.59 in 2010, 0.61 in 2015 and 0.63 in 2020 with her Web Measure Index moving from 0.1303 in 2010 to 0.2241 in 2020. Currently, Nigeria’s e-government readiness index is placed at 0.5053 which shows improvement but strictly in an African context. The study recommended that government play a leading role in developing the ICT infrastructure, this is important for successful e-government implementation in a developing economy.
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Doran, Nicoleta Mihaela, Silvia Puiu, Roxana Maria Bădîrcea, et al. "E-Government Development—A Key Factor in Government Administration Effectiveness in the European Union." Electronics 12, no. 3 (2023): 641. http://dx.doi.org/10.3390/electronics12030641.
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The phenomenon of digitisation of the public sector is an irreversible process that affects both the way public institutions are organised and the communication relationships between people and institutions. The COVID-19 pandemic represented a challenge and a strong impetus in accelerating the digitisation process of public administration at the global level such that it is currently difficult to make a clear distinction between governance and e-governance. The purpose of this research is to investigate the impact of the intensification of the digitisation process of public services in increasing the efficiency of governments at the level of the member states of the European Union, based on a cluster analysis. A robust least squares regression method was used to estimate the effects of the three dimensions of the e-government development index (EGDI) on government effectiveness. The results of the analysis highlighted the fact that the skills of the population in using online services determine the increase in a double percentage of government efficiency in intensively digitised states compared to states where the digitisation of public services is less developed. The development of the telecommunications infrastructure also has a significant positive impact on the efficiency of the government. However, online services offered by public authorities have proven to negatively influence government efficiency in both clusters.
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Máchová, Renáta, Jolana Volejníková, and Martin Lněnička. "Impact of E-government Development on the Level of Corruption: Measuring the Effects of Related Indices in Time and Dimensions." Review of Economic Perspectives 18, no. 2 (2018): 99–121. http://dx.doi.org/10.2478/revecp-2018-0006.
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Abstract E-government is recognized as a tool for improving transparency and openness in the public sector and for combatting corruption. Understanding the relationship between e-government development and the level of corruption would allow for a more effective leveraging of related projects in anti-corruption efforts. This paper examines the impact of e-government development on the level of corruption in the context of economic perspective. In contrast to previous studies, this empirical relationship is measured across sub-indices (dimensions) of related indices between 2002 and 2016. The results show that higher levels of e-government development are related to lower levels of corruption. The three most important dimensions found are the environment sub-index, which assesses the extent to which a country’s market conditions and regulatory framework support entrepreneurship, innovation, and ICT development; the usage sub-index, which assesses the level of ICT adoption by a society’s main stakeholders; and the telecommunication infrastructure sub-index measuring a country’s ICT infrastructure capacity. Following these findings, certain ways of influencing of the level of corruption by a stimulation of concrete e-government development dimensions can be drawn. This is important especially in the time of a financial crisis and its consequences, which are also discussed in this paper.
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Suardi, Imelda. "E-Government, Governance and Corruption in Asian countries." Emerging Markets : Business and Management Studies Journal 8, no. 2 (2021): 137–50. http://dx.doi.org/10.33555/embm.v8i2.180.
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In developing countries, the implementation of e-government is at greater risk of failure when the corruption is still high. This paper examines the effect of e-government on the level of corruption in 47 developing countries in Asia using E-Government Development Index which is divided into components of online service, human capital, telecommunication infrastructure and e-participation. This paper also places the role of governance in government to moderate the relationship between e-government and perceptions of corruption. The result shows that implementation of e-government and governance has increased the perception of corruption with telecommunications infrastructure has the most significant effect.
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Duysenkul, Aizhan, Saule Madykhan, Jamilya Ospanova, Gaziz Taygamitov, and Sandugash Bekzhigitova. "E-GOVERNMENT: PROBLEMS OF PUBLIC ADMINISTRATION." JOURNAL OF ACTUAL PROBLEMS OF JURISPRUDENCE 111, no. 3 (2024): 40–47. http://dx.doi.org/10.26577/japj2024-111-i3-05.
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E-government is a single mechanism of interaction between the state and citizens, as well as govern-ment agencies, providing partial coordination using information technology.This article will focus on the formation and development of e-government in the modern Republic of Kazakhstan. The relevance of the article lies in the fact that a number of problems in the implementation and application of e-government lies in conducting scientific analysis due to the increased demand for e-government services. The purpose of the study is to determine the nature of the implementation of new e-government technology in the public administration of the Republic of Kazakhstan in comparison with foreign countries, as well as to analyze the current state, trends and problems of e-government develop-ment based on the analysis of statistics of the e-government development index and national statistics adopted by the United Nations. According to the results of the study, the work performed by the authors will allow us to analyze and study in detail the problems in the implementation and application of e-government, as well as formulate a priority way to solve them.The topic of e-government development has never lost its relevance: new concepts of the use of ICT in public policy and management have appeared, world and Kazakh empirical data on models and re-sults of e-government functioning in various institutional settings are being updated. The world is rapidly getting better as new technologies penetrate into all areas of our lives. E-government can facilitate citizen participation in public and political life. It provides public access to public information and provides a forum for public discussion that allows citizens to monitor the political decisions of government bodies
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Agbozo, Ebenezer, and Benjamin K. Asamoah. "The role of e-government systems in ensuring government effectiveness and control of corruption." R-Economy 1, no. 2 (2019): 53. http://dx.doi.org/10.15826/recon.2019.5.2.006.
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E-government systems are a part of the general process of digital transformation in the public sector: countries with efficient e-government manage to reduce the administrative burden on private citizens and businesses and to improve government performance, transparency and accountability. This article brings to light the connection between the development of e-government systems and such factors as the rule of law and control of corruption. The study relies on a path model, which was built and statistically tested by using linear regression analysis to authenticate the veracity of the model’s components. The model uses three indicators adopted from the World Bank’s Governance Indicator project – the rule of law, control of corruption, and government effectiveness. The data to measure the e-Government Development Index (EGDI) in fifteen countries was provided by the e-Government 2016 Survey conducted by the United Nations. The findings reveal a positive complementary relationship between the rule of law in a country and the development of an e-government system, which enhances the government’s effectiveness. The article describes a shift towards a more citizen-centric e-government implementation strategy, which can be recommended in particular to policy-makers in developing economies. The proposed model can be recommended as a measurement tool to assess effective governance in any given country.
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Manjali, Regina. "Mission-Oriented Innovation Policy: E-Government Development Trajectory in Indonesia’s Bureaucratic Reform." Jejaring Administrasi Publik 15, no. 1 (2023): 36–46. http://dx.doi.org/10.20473/jap.v15i1.47139.
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The complex and evaluative nature of bureaucracy in Indonesia has posed significant challenges in its implementation. In response, the Indonesian government has prioritized the digitalization of government administration through the adoption of the e-government system. This paper investigates the trajectory of the e-government system in Indonesia, with a specific focus on Sistem Pemerintah Berbasis Elektronik (SPBE) as a pivotal element of the mission-oriented innovation policy. Through a thorough literature analysis, this study emphasizes the importance of embracing a mission-oriented strategy to effectively address governance issues and foster innovation. Additionally, it explores the roles of key actors involved in the policy process and examines the diverse factors that influence policy outcomes. The findings highlight the instrumental role of the maturity index in policy implementation and its impact on achieving policy objectives. Furthermore, this paper discusses the various challenges and opportunities arising in the context of e-government implementation in Indonesia.Keywords: Mission-Oriented, Innovation Policy, E-Government, Bureaucratic Reform
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Arief, Verdico, and Ismail Umar. "Inhibiting Factors The E-Government Development in Indonesia from 2010-2020: A Systemic Review." International Journal of Religion 5, no. 11 (2024): 8842–54. http://dx.doi.org/10.61707/87yqbb26.
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This research aims to determine the factors inhibiting the development of e-government in Indonesia because Indonesia is one of the countries that has the potential to develop e-government well. However, in practice, the Indonesian government still often experiences problems in developing e-government. To find out the factors inhibiting e-government development in Indonesia, the author conducted a literature review of various research articles on e-government development in Indonesia from 2010 to 2020. We reviewed English language articles published in reputable international journals indexed by Scopus at least Q3, and procedia with Hi-Index value above 50. These articles were obtained from Science Direct, Emerald Insight, Taylor and Francis, and Google Scholars. The author found 40 articles that were relevant to the data need and made a mapping. The research results found seventeen factor inhibiting the development of e-government in Indonesia, these factors are technical and non-technical.