Relevant bibliographies by topics / E-government system

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  1. Journal articles
  2. Dissertations / Theses
  3. Books
  4. Book chapters
  5. Conference papers
  6. Reports

Academic literature on the topic 'E-government system'

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Published: 24 April 2022

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Journal articles on the topic "E-government system"

1

Althonayan, Mona, and Abraham Althonayan. "E-government system evaluation." Transforming Government: People, Process and Policy 11, no. 3 (August 21, 2017): 306–42. http://dx.doi.org/10.1108/tg-11-2015-0045.

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Purpose Enterprise resource planning (ERP) systems are complex and comprehensive software designed to integrate business processes and functions. Despite the difficulties and risk, the adoption of ERP systems is expanding rapidly. Universities make large investments in information systems and expect positive impacts. However, universities are facing serious challenges in implementing new technology. Therefore, this research aims to evaluate the impact of ERP systems on higher education (HE) from the perspective of stakeholders’ performance. Design/methodology/approach This research paper conducted a case study of an ERP system in a Saudi university to explore the impact of ERP system on the performance of the system’s stakeholders among the university’s employees. Findings The system quality factors (flexibility, compatibility, availability of right data, availability of currency, ease of use and timeliness) were found to affect performance positively, as were service quality factors (tangibility, reliability, responsiveness and assurance). This research further found that factors from pre-implementation, implementation and post-implementation phases had a direct effect on stakeholders’ performance. Research limitations/implications Future research would be useful during the maturity phase to include all stakeholders in several Saudi universities. In addition, more research can be beneficial to test the applicability of the impact of the ERP system on stakeholders’ performance in other public sector organisations and in the private sector. Practical implications The results suggest that organisations in general and HE institutions in particular should focus on the early stages and the implementation phase if they wish to achieve high standards of stakeholder performance. Originality/value This research makes a novel contribution by attempting to evaluate the impact of service quality on stakeholder performance in the ERP environment. The contribution uses service quality as a dimension consisting of four factors – reliability, assurance, tangibility and responsiveness. All four factors were found to be significant on ERP stakeholders’ performance.
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2

Dorasamy, Magiswary, Maran Marimuthu, Murali Raman, and Maniam Kaliannan. "E-Government Services Online." International Journal of Electronic Government Research 6, no. 4 (October 2010): 12–24. http://dx.doi.org/10.4018/jegr.2010100102.

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E-filing is a new service launched in the year 2005 by the Malaysian Inland Revenue Board. This is in line with the government’s vision to leverage on the Internet technology in extending its services to the citizens and to further embrace the cutting-edge technology of the information age. Via this system, the citizens or taxpayers are able to complete an electronic application form and the necessary payment details with a few keystrokes; therefore completing their revenue declaration within minutes. The purpose of the e-filing service is to encourage every taxpayer to submit their income tax returns through an online system, thus reducing the manual paper-based submission method. This paper examines taxpayers’ intention to use the e-filing system in Malaysia. This paper analyses the factors that contribute towards adoption of such system in Malaysia based on three models: the Technology Acceptance Model (TAM), Diffusion of Innovation (DOI), and Technology Readiness Index (TRI). The authors’ findings suggest that taxpayers have intentions to use the e-filing systems as they perceive that tax submission method via the internet is more convenient and that perceived readiness towards using this technology is paramount to their belief for using e-filing systems.
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3

Omorog, Challiz D. "LIDS: Local ID System for e-Government Systems." Indian Journal of Science and Technology 12, no. 24 (June 1, 2019): 1–7. http://dx.doi.org/10.17485/ijst/2019/v12i24/141227.

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4

Nurdin, Nurdin, Helana Scheepers, and Rosemary Stockdale. "A social system for sustainable local e-government." Journal of Systems and Information Technology 24, no. 1 (January 26, 2022): 1–31. http://dx.doi.org/10.1108/jsit-10-2019-0214.

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Purpose Most studies in electronic government (e-government) sustainability focus on the role of specific actors (stakeholders such as government employees or citizens) in sustaining an e-government project. However, such actors may not have sufficient resources to support e-government sustainability by themselves and must collaborate across different departments and stakeholders to sustain e-government projects. This paper aims to take a social systems theory perspective on sustainable local e-government, where actors cooperate and coordinate in a social system to leverage resources for e-government sustainability in local government contexts in developing countries. Design/methodology/approach This paper is an interpretive study of two local e-government case studies based on in-depth interviews with local government information technology (IT) managers, local leaders and staff. Data analysis based on constructivist grounded theory is used to understand the role of a social system in sustaining e-government systems in local governments in developing countries. Findings The original social system theory was developed for industry initiatives and adapted for public organisations in this paper. The unique characteristics of the public sector and e-government innovation are used to identify new components of the social system related to local e-government. Local e-government is sustained through a collaboration between actors in a social system to leverage resources and reduce challenges. Research limitations/implications While this is an exploratory study, the cases show that the use of a social system theory consisting of institutional, management, social and economic components requires multiple lenses for investigation. This is a challenging process because it requires different areas of knowledge to carry out the research. The challenges may influence the overall outcome of this study. In addition, the two cases may generate limited insight and experiences as this study was carried out within two local governments in Indonesia. The findings may not provide a strong basis for generalization to other contexts. Practical implications This study offers guidance to local government IT departments to improve collaboration in a social system between local actors (such as political, managers and staff) while implementing and using e-government systems. Social implications Sustainable local e-government requires all actors to coordinate and cooperate in a social system to reduce financial, political and technical challenges. Originality/value This paper offers new insight into how a local government collaborates in a social system to realize sustainable e-government systems. Collaborating in a social system reduces common challenges and leverages resources to support e-government sustainability.
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5

Yannacopoulos, Denis, Panagiotis Manolitzas, and Athanasios Spyridakos. "E-Government." International Journal of Decision Support System Technology 2, no. 4 (October 2010): 1–12. http://dx.doi.org/10.4018/jdsst.2010100101.

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Governments across the European Union (EU) face the challenge of responding to public demand for more responsive, efficient and effective services. E-Government based on the principle of providing services via internet to citizens and companies. The rapid growth of electronic government gave the EU the ability to correspond more effectively to the needs of citizens and provide more valuable services. In this paper the authors analyze the web based services that have been developed by EU member states. A comparative measurement of the progress of online services delivery is presented using a Multi-criteria INteractive Ordinal Regression Analysis (MINORA) system. The paper demonstrates the importance of Multicriteria Analysis and the use of reliable methods that allowed the development of a function of total utility dynamically modified depending on the evolution of e-government services.
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6

Piskokha, Nataliia. "Electronic communities in e-government system." Public administration aspects 8, no. 1 SI (July 5, 2020): 110–13. http://dx.doi.org/10.15421/152054.

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The deepening digital transformation of society and the resulting changes in the organization of power have a significant impact on the process of creating electronic communities. One of the current trends is the active introduction of elements of the e-government system in the work of local governments. This is more active in cities, but has recently become more widespread in united territorial communities (UTGs). The purpose of the study is to systematize the problematic issues that arise during the creation and operation of electronic communities. The materials of the research "Electronic readiness of OTG of Dnipropetrovsk region" in the framework of preparation of the program "Electronic Dnipropetrovsk region for 2020-2023" are used.
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7

Jami, I. Syed, and A. Shaikh Zubair. "Semantic Web based E-Government System." Indian Journal of Science and Technology 11, no. 44 (November 1, 2018): 1–6. http://dx.doi.org/10.17485/ijst/2018/v11i44/132332.

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8

Bestari, P. "Understanding Local Government System through E-Tax System." IOP Conference Series: Earth and Environmental Science 145 (April 2018): 012095. http://dx.doi.org/10.1088/1755-1315/145/1/012095.

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9

Lindgren, Ida, Ulf Melin, and Øystein Sæbø. "What is E-Government? Introducing a Work System Framework for Understanding E-Government." Communications of the Association for Information Systems 48, no. 1 (2021): 503–22. http://dx.doi.org/10.17705/1cais.04842.

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10

Romadhon, Tri Akhyari, and M. Izman Herdiansyah. "PENGEMBANGAN KONSEP OPEN GOVERMENT UNTUK MENINGKATKAN KUALITAS LAYANAN KOTA PALEMBANG (STUDI KASUS : KOTA PALEMBANG)." Gema Teknologi 21, no. 2 (April 30, 2021): 86–90. http://dx.doi.org/10.14710/gt.v21i2.36650.

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Open Government is committed to improving the quality of information availability on government activities, supporting civil society participation in government, upholding professional standards in public administration to prevent corruption, abuse of power and increasing access to the use of new technologies to support accountability and openness. Currently, many governments have implemented e-government which supports the government's goals in open government. Where, e-government is used to describe the use of technology in carrying out several government tasks. The city government of Palembang has several applications or e-government systems that are open government. The city government of Palembang has not made a quality measurement of the e-government that has been implemented, so it is not known the level of quality in each application or system implemented. Based on this explanation, it is necessary to analyze the level of service quality in the system that has been implemented by the Palembang City Government.
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Dissertations / Theses on the topic "E-government system"

1

Koo, Eunjin. "Digital transformation of Government : from E-Government to intelligent E-Government." Thesis, Massachusetts Institute of Technology, 2019. https://hdl.handle.net/1721.1/121792.

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Thesis: S.M. in Engineering and Management, Massachusetts Institute of Technology, System Design and Management Program, 2019
Cataloged from PDF version of thesis.
Includes bibliographical references (pages 87-92).
The wave of the fourth industrial revolution leads us to an intelligent information society by spreading intelligent information technology (Al, IoT, Cloud, Big Data, etc.) to almost every aspect of our lives, such as industry, economy, culture, society, etc. As the fourth industrial revolution accelerates, it is crucial to establish an innovative strategy for Government that utilizes these technologies. Notably, to keep up with the changes in the intelligent information society, it is necessary to make a significant transformation of the current E-Government operation or E-Government service delivery. Therefore, this thesis focuses on the transformation to an intelligent E-Government, a new concept of E-Government that has absorbed intelligent information technology. Specifically, this thesis: 1) Analyzes the current E-government system using the ARIES framework and several other techniques, and examining the necessity of the transformation to an intelligent E-Government system. 2) Explores a successful transformation strategy to an intelligent E-Government from the organizational and political perspectives, and finally, 3) Proposes recommendations for how to implement an intelligent E-Government from a technical point of view. The expectations of citizens for government services are multiplying. Also, the emergence of the intelligent information society, the appearance of various new technologies, and the limitations of the current E-Government system require an improvement of the existing E-Government system. The primary goal of this thesis is to investigate a concrete and feasible plan for how to successfully transform the E-Government system in line with the evolution of technology.
by Eunjin Koo.
S.M. in Engineering and Management
S.M.inEngineeringandManagement Massachusetts Institute of Technology, System Design and Management Program
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2

Al, Mayahi Ibrahim Humaid. "Development of a comprehensive information security system for UAE e-Government." Thesis, Bangor University, 2016. https://research.bangor.ac.uk/portal/en/theses/development-of-a-comprehensive-information-security-system-for-uae-egovernment(190cd7ed-2d1d-4805-963a-5f6d1dc46971).html.

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The UAE has a vision of delivering unified e-Government services across numerous departments of seven emirates. The primary goal is to bring all aspects of the government information services online for every citizens and business by completely replacing the existing paper-based bureaucracy. This creates significant risks and information security challenges which the UAE e-Government is seeking to address. This thesis makes a comprehensive review of the UAE e-Government’s information security posture. An analysis of the current strengths and weaknesses of the e-Government was carried out, SWOT analysis was employed and based on the results, a TOWS matrix was constructed facilitating the development of new e-Government strategies to mitigate external threats. To implement an Information Security Management System (ISMS) across the e-Government departments, a framework was developed based on a multi-layered approach that is used to structure the information security program. It considers three factors; technology, operations and people (employees), to increase the effectiveness of information security system. To implement the framework, several international standards were evaluated and subsequently the ISO 27001 standard was used as a benchmark for achieving a secure e-Government. A Gap Analysis was carried out to evaluate the current state of the security culture within the e-Government against the standard and a Risk Assessment was carried out to demonstrate the existing risks faced by e-Government services. A comprehensive series of penetration tests were commissioned on e-Government network infrastructure. Having made interventions to improve the security of physical information technologies and organisational operations, a comprehensive questionnaire was developed to obtain quantitative evaluation of the security culture within the organisation. Subsequently, a training programme was devised and developed for the employees to demonstrably improve the security culture as measured by this approach. Finally, the findings, in conjunction with a consultation with security heads within the UAE e-Government, are used to construct a single comprehensive information security policy that can be rolled out to all e-Government departments within the seven emirates.
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3

Wicander, Gudrun. "Mobile Supported e-Government Systems : Analysis of the Education Management Information System (EMIS) in Tanzania." Doctoral thesis, Karlstads universitet, Avdelningen för informatik och projektledning, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-8419.

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e-Government systems are considered by both governments and international organisations to improve administration and management. In Tanzania, an e-government system for education administration, EMIS, is partly implemented but shows several limitations. Statistical data is collected but the process is resource demanding and much of the collected data are never put into the system, and therefore remain inaccessible from this electronic system. The overall aim of this study is to propose an approach to designing more efficient e-government systems within the education sector. The focus is on public schools. The more specific aim of the present study is to: explore more efficient data transfer (faster, more reliable, and potentially less resource demanding) by using mobile telephone technology, especially SMS, as a means for statistical data collection for Tanzanian education management. The study is guided by an overall research approach that comprises systems theory and a socio-technical view. This research is performed as a case study, inspired by the ethnographic method and comprises field studies in East Africa. A multi-technique approach is used for empirical data gathering, including literature study, interviews, and direct observations. The analytical process is performed by developing and applying three analytical models: XIF - the eXtended Sustainable ICT Framework   Triple A - Access, Attitude, Awareness Seven Aspects – an Approach Towards Success The contributions of this thesis are as follows. A mobile supported SMS-based statistical data collection process employing a blended digital solution is proposed. Likely effects of such a system would be ‘better’ data e.g. less transmission errors, which provides for ‘better’ administration, ‘better’ decision-making, and also provides for transparency. Moreover, it is very likely that the proposed system is significantly less resource demanding than the present system. The three analytical models that are developed specifically for this study have generic characters and can be used during the implementation process of other e-government solutions.  The most important part of the contribution is not the technological solution per se; it is the process that foregoes the actual implementation. The proposal departs specifically from the Tanzanian educational context but has implications for e-government systems solutions and information systems implementation in developing countries in general. Finally, three overall reflections are made based on the major observations of the research findings: the Double ‘e’ Dilemma, on the problem of prioritising electronics before electricity, the Mobiles to Avoid Mobility paradox, highlighting connectivity before mobility, and the opportunity to use the SMS to Combat Corruption weapon.
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4

Obi, Marcel C. "Development and Validation of a Scale for Measuring e-Government User Satisfaction." NSUWorks, 2009. http://nsuworks.nova.edu/gscis_etd/264.

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As the number of electronic services provided by governments to their citizens has increased, so has the need for understanding whether citizens are satisfied with these services. A literature review indicated that, in the United States alone, several government entities, including federal, state, and local governments, have invested large amounts of resources to develop or introduce electronic government (e-Government) to their citizens. However, very little attention has been paid to developing a standard scale for measuring the intended benefits or for justifying the invested resources. The focus of this study was the development and validation of a scale for measuring e-government user satisfaction (EGUS) to close this gap. Through review of extant literature, a 9-dimensional structure with 86 items was extracted to measure EGUS. Then, a preliminary content validity study was conducted with a 10-member panel of experts, who examined the items to ensure the psychometric properties of the scale were theoretically and empirically sound. This process resulted in elimination of 14 items. The main study was conducted based on the remaining 72 items. Data was collected from 225 e-government users via Web-based survey to assess their experience with online engagement. The items were further subjected to iterative test of dimensionality, construct validity, and internal consistency reliability. The end result was a 9-dimensional scale structure with 67 items. The results of the study indicated that all nine dimensions of EGUS (information content, ease of use, accessibility, timeliness, efficiency, security, privacy, interactivity, and format) were significant in influencing e-government user satisfaction. Thus, this research model has resulted in the basis for development of a new instrument to measure user satisfaction within e-government domain and the groundwork for expanding research on user satisfaction studies within the e-government paradigm. Within the body of knowledge, it has revealed insight into the importance of end user satisfaction in electronic government research. The instrument could be used in various fields of study. E-government practitioners and citizens could also use it for better understanding of the benefits of e-government services over traditional government services. Government personnel could use it to justify investments.
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5

Kim, Kkok ma eum. "Institutional change in e-government : a case study of the Government Policy Life Cycle System (GPLCS) in the Republic of Korea." Thesis, University of Cambridge, 2011. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.609545.

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Terzi, Mahir. "Information-based Economy And E-government: Transformation In The Public Administration." Master's thesis, METU, 2006. http://etd.lib.metu.edu.tr/upload/12607146/index.pdf.

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&ldquo
Information-Based Economy&rdquo
, which is today&rsquo
s economy that is a proof and indicator of development level for the countries now on, comes on the scene with its new organizing model on the infrastructure of its own, which is called &ldquo
Information Society&rdquo
. The phenomenon of administration introduces to &ldquo
e-Government&rdquo
for reinforcing the roots of &ldquo
Information-Based Economy&rdquo
now. The objective of this study is to research the transformation of state, authoritarian and dominant power, that &ldquo
Information-Based Economy&rdquo
gives direction in the environment of &ldquo
Information Society&rdquo
and to determine the locus and focus of &ldquo
e-government&rdquo
as a new organizing model especially in the dilemma between administration and management, and in the dilemma between politics and administration by using the theories of public administration, keeping the variance of culture in mind. In addition, to have a systematic knowledge of the relation between &ldquo
Information-Based Economy&rdquo
, &ldquo
Information Society&rdquo
and &ldquo
e-Government&rdquo
as a whole composes of the theme of this thesis. For this purpose, questionnaire has been conducted in the Ministry of National Education, which is responsible for forming the society of the future, to understand whether there is a systematic knowledge on the relation between &ldquo
Information-Based Economy&rdquo
, &ldquo
Information Society&rdquo
and &ldquo
e-Government&rdquo
as a whole. Moreover, it has been aimed to discover what the mental formulations of participants are. Questionnaire results reveal that there is no systematic knowledge on the relation between &ldquo
Information-Based Economy&rdquo
, Information Society&rdquo
and &ldquo
e-Government&rdquo
as a whole in the Ministry of National Education, and that the participants are apt to perceive &ldquo
e-Government&rdquo
within the context in which they are in terms of professions, status and backgrounds. Questionnaire results also show that the responses given by the participants concerning &ldquo
e-Government&rdquo
are more or less the same due to the hierarchical organization of knowledge and official knowledge in particular.
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7

Knuppe, Peter Johan. "An evaluation of e–Government as a support system in public schools / Knuppe P.J." Thesis, North-West University, 2011. http://hdl.handle.net/10394/7356.

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The objective of the study was to develop a framework for the implementation of a Business Information Management System in order to increase the efficiency of the knowledge management strategy in the ultimate quest to deliver administrative support to public schools at the Gauteng Department of Education within the Sedibeng East District Office geographical area. A literature investigation was done on the concepts of e–Government, eplatforms, information technology and enablers to determine if Government models are working effectively and efficiently. Based on the findings of the literature study, a questionnaire was designed and used to measure the efficiency of the knowledge management strategy in the base of administrative support to public schools. Government to Government models are the ability to interact and support services through the availability of e–platforms in the ultimate support, and sharing of knowledge through effective knowledge management. Knowledge in an organisation alternates between tacit and explicit knowledge as it goes from an idea to explicit knowledge that can be shared throughout the whole organisation and in the process gives the necessary administrative support to public schools and learners. Proper managed and implemented systems are important for the management of knowledge in an organisation. Knowledge management is a never–ending cycle that starts at discovering knowledge and goes through generating knowledge, evaluating knowledge, sharing the newly found knowledge to leveraging the knowledge. This cycle forms the heart of a knowledge management model like the different education e–platforms that is available. It was concluded that the knowledge in an organisation can be managed with the help of one standardized e–platform model throughout the entire Education Department. Knowledge in an organisation is a very important resource and ought to be strategically managed. The knowledge management strategy starts by determining what knowledge is needed and what is available in the organisation. The chosen standardized model will form the central part of a successful knowledge management strategy. The test for the success of a knowledge management strategy is determined with a knowledge audit. The state of the knowledge management strategy at Gauteng Department of Education, Sedibeng East District Office was assessed by employing convenience survey questionnaires to extract the data. Sedibeng East District Office and therefore the Department of Education, still have a long way to go in order to optimise the management of knowledge. The key area of concern is a lack of a written knowledge management strategy and policy which results in informal e–platform usage and therefore different ways of managing knowledge. A large portion of the indecisiveness seen in the analysis of the questionnaires could be attributed to the lack of a formal knowledge management strategy. It was further concluded that a knowledge gap assessment is the start of the knowledge management strategy and will give direction to the strategy. The culture at Sedibeng East District Office was not tested to determine if the staff will be supportive of a knowledge management strategy. However, the survey indicated that much needed administrative support to public schools needs to be formalized in order to optimize the services and standards of support. A practical knowledge management framework is proposed in order to assist the Department in the implementation of a knowledge management strategy and bridging the gaps found after analysing the questionnaires.
Thesis (M.B.A.)--North-West University, Potchefstroom Campus, 2012.
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8

Baz, Chamas Hassan A. "The Impact of the contextual factors on the success of e-government in Lebanon: Context-System Gap." Thesis, University of Bradford, 2017. http://hdl.handle.net/10454/16045.

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Purpose: The relationship between context and e-governance has been gaining a significant momentum in academic circles due its social and technical complexities. There are many challenges posed by the disparity between the context and the system when it comes to e-governance in developing countries. This research aims to reveal more successful adoption of e-governance initiatives and exposes factors that hinder its implementation. We develop a conceptual framework showing the reciprocity between the context and the system or what is termed “Context-System Gap”. Therefore, this research will study the appropriateness of the context and its influence on the system and the influence of the system on the context. The purpose of this research is to explore the factors that enable successful e-government adoption in Lebanon, where e-governance is still at its initial stage. Most empirical research and theories on the implementation of e-governance in developing countries remain at the macro-level and miss out on the complexities of the context of deployment and the role of the gap between the citizens and the government. The purpose of this thesis is to provide an empirical model differentiating between the electronic context and the electronic system and shed a light over a new gap, government-citizen gap, in the adoption of e-government. Design/methodology/approach: Following previous research on e-government services adoption, this study uses several technology use and acceptance models and literature to examine the elements behind the adoption and use of e-government services in Lebanon from citizen and government perspectives. The research strategy is a quantitative method approach employing questionnaire. Quantitative data will be collected from e-government users (citizens) and statistical tests will be conducted in order to examine the relation between variables. Practical implications: The findings are useful for policy-makers and decision-makers to develop a better understanding of citizens' needs. The proposed model can be used as a guideline for the implementation of e-government services in developing countries. Originality/value: This study is the only one to examine the dimensions influencing citizens’ adoption of e-government technologies in developing countries using a unified model merging context and system elements.
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9

Afacan, Gulgun. "E-performance Of Turkey And A New E-transformation Metric System." Master's thesis, METU, 2009. http://etd.lib.metu.edu.tr/upload/2/12610683/index.pdf.

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Affected by continuous developments and innovations in information and communication technologies, governments have initiated the e-transformation process to adopt the knowledge based economy and to be competitive in global world. Throughout their journey of e-transformation, governments need to learn where they are in order to shift their position to advanced level. To assist governments in their evaluation of e-transformation, this thesis offers a metric system derived from some of the well known e-government evaluation studies. The system proposed is composed of metrics distributed into six main categories: &ldquo
Technology Infrastructure&rdquo
, &ldquo
e-Society&rdquo
, &ldquo
Human Capital&rdquo
, &ldquo
Political and Regulatory Environment&rdquo
, &ldquo
Economy Environment&rdquo
, and &ldquo
Online Services and Applications&rdquo
. Set of metrics to be attached in these categories are determined in terms of widely recognized measures of the tools reviewed. In order to implement the system, 30 countries are analyzed gathering data published by major research institutions. Additionally, this thesis examines Turkey&rsquo
s level on e-transformation from the perspectives of e-government evaluation studies reviewed.
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10

Al-Raisi, A. A. N. "E-performance assessment system in governmental organizations in the United Arab Emirates." Thesis, Coventry University, 2011. http://curve.coventry.ac.uk/open/items/037d44df-9c0f-478b-aa99-ced82ec23a0d/1.

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This research examines the introduction of e-performance assessment systems in governmental organizations in the United Arab Emirates. The research also examines the influence of cultural forces in accepting the implementation of technology systems that deal with assessment and evaluation of government employees to facilitate the transitional process from manual to e-performance assessment. The methodology used in this research can be described as follows: first a descriptive method to explain the main management theories underlying employee e-performance, followed by an illustration of the concept of electronic tools, based on what has been written in the relevant literature, then conducting a pilot study. A pilot study was made to reduce uncertainty in survey questions, increase clarity, enhance questionnaire validity, and expand on factors that might affect data analysis, improve research design, and confirm the feasibility of this research study. The conceptual model of this study is determined on the based of literature analysis, the pilot study, and the empirical collection of data. A model for a performance appraisal assessment system is proposed, which shows a statistical significance between performance management, e-performance management, performance assessment, e-performance assessment, and performance standards with both perceived usefulness and perceived ease of use. This study finds that there are numerous factors shapes ethics and norms at the workplace. This study suggests that the United Arab Emirates enjoys highly structured governmental organizations. This primarily results from the naturally inherited characteristics of being a high-context society. The major findings of this research aim to contribute to available literature, as there is currently a distinct shortage of relevant academic work targeting the issue of governmental e-performance systems. Similarly no papers concerning e-performance in a UAE context actually existed prior to this investigation. Therefore, much of the available literature was found to be only semi-relevant.
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Books on the topic "E-government system"

1

Baranwal, Anil Kumar. Electronic information management system and p-Government: A paradigm shift from e-Government. New Delhi: Bookwell, 2010.

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2

1967-, Goldfinch Shaun, and Dale Tony, eds. Dangerous enthusiasms: E-government, computer failure and information system development. Dunedin: Otago University Press, 2006.

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3

Saha, Pallab. Enterprise architecture for connected e-government: Practices and innovations. Hershey, PA: Information Science Reference, 2012.

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4

Kikō, Nihon Bōeki Shinkō. Electronic application system with individuals authentication for establishing e-government in the Kingdom of Cambodia: Main report. [Tokyo]: Japan External Trade Organization, 2009.

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5

Carreira, António. A Companhia Geral do Grão-Pará e Maranhão. São Paulo, SP, Brasil: Companhia Editora Nacional, 1988.

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6

Office, General Accounting. Electronic records: Clinton administration's management of Executive Office of the President's e-mail system : report to the Chairman, Committee on Government Reform, House of Representatives. [Washington, D.C.]: The Office, 2001.

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Office, General Accounting. Electronic records: Clinton administration's management of executive office of the President e-mail system : report to the Chairman, Committee on Government Reform, House of Respresentatives. Washington, D.C. (P.O. Box 37050, Washington, D.C. 20013): U.S. General Accounting Office, 2001.

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Carducci, Michele. Parlamentarismo e libertà: Studi. Urbino: Quattroventi, 1995.

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Partiti e Stato in Italia: Le nomine pubbliche tra clientelismo e spoils system. Bologna: Il mulino, 2012.

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1939-, Anderson Robert H., and Bikson Tora K. 1940-, eds. Sending your government a message: E-mail communication between citizens and government. Santa Monica, CA: RAND, 1999.

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Book chapters on the topic "E-government system"

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Hole, Kjell Jørgen. "Toward an Anti-fragile e-Government System." In Anti-fragile ICT Systems, 57–65. Cham: Springer International Publishing, 2016. http://dx.doi.org/10.1007/978-3-319-30070-2_6.

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Liang, Wen-Qian, Hui-Jin Wang, and Shun Long. "A System Integration Approach for E-Government System Development." In Communications in Computer and Information Science, 450–57. Berlin, Heidelberg: Springer Berlin Heidelberg, 2011. http://dx.doi.org/10.1007/978-3-642-23998-4_62.

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Costilla, Carmen, Juan P. Palacios, José Cremades, and Jorge Vila. "e-Government: A Legislative Ontology for the ‘SIAP’ Parliamentary Management System." In E-Government: Towards Electronic Democracy, 134–46. Berlin, Heidelberg: Springer Berlin Heidelberg, 2005. http://dx.doi.org/10.1007/978-3-540-32257-3_13.

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Tuan, La Anh, and John Debenham. "Online Tender Evaluation: VietNam Government e-Procurement System." In Advancing Democracy, Government and Governance, 44–51. Berlin, Heidelberg: Springer Berlin Heidelberg, 2012. http://dx.doi.org/10.1007/978-3-642-32701-8_5.

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Goerger, Simon R., Ernest Y. Wong, Dale L. Henderson, Brian K. Sperling, and William Bland. "The Casualty Assistance Readiness Enhancement System: A Case Study in Rapid Prototyping and Design for Flexibility." In Practical Studies in E-Government, 49–70. New York, NY: Springer New York, 2010. http://dx.doi.org/10.1007/978-1-4419-7533-1_4.

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Marinelli, Guido, and Paolo Russo. "Mountain Information System: A Distributed E-Government Office." In IFIP Advances in Information and Communication Technology, 127–38. Boston, MA: Springer US, 2003. http://dx.doi.org/10.1007/978-0-387-35696-9_7.

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Al-hassan, Malak, Haiyan Lu, and Jie Lu. "Personalized e-Government Services: Tourism Recommender System Framework." In Lecture Notes in Business Information Processing, 173–87. Berlin, Heidelberg: Springer Berlin Heidelberg, 2011. http://dx.doi.org/10.1007/978-3-642-22810-0_13.

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Sui, Liping, Yonghua Cao, Lianfeng Zhang, and Xuwen Guo. "Analysis of the Relationship between Chinese E-Commerce and E-Government." In Advances in Computer Science, Intelligent System and Environment, 733–36. Berlin, Heidelberg: Springer Berlin Heidelberg, 2011. http://dx.doi.org/10.1007/978-3-642-23756-0_117.

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Morici, Roberta, Eugenio Nunziata, and Gloria Sciarra. "A Knowledge Management System for E-government Projects and Actors." In Knowledge Management in Electronic Government, 304–9. Berlin, Heidelberg: Springer Berlin Heidelberg, 2003. http://dx.doi.org/10.1007/3-540-44836-5_32.

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Shen, Kaiqiang. "Development Analysis of Government E-Government System Under the Background of Cloud Computing." In Advances in Intelligent Systems and Computing, 582–87. Cham: Springer International Publishing, 2020. http://dx.doi.org/10.1007/978-3-030-43306-2_82.

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Conference papers on the topic "E-government system"

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Gant, J. P., T. A. Pardo, and M. Gunter. "Mini track: "e-government management" (cluster: e-government)." In 37th Annual Hawaii International Conference on System Sciences, 2004. Proceedings of the. IEEE, 2004. http://dx.doi.org/10.1109/hicss.2004.1265303.

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Bruecher, H., R. Klischewski, and H. J. Scholl. "Mini track: 'e-government services' (cluster: e-government)." In 37th Annual Hawaii International Conference on System Sciences, 2004. Proceedings of the. IEEE, 2004. http://dx.doi.org/10.1109/hicss.2004.1265311.

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Sukmana, Muhammad, and Christoph Meinel. "e-Government and Security Evaluation Tools Comparison for Indonesian e-Government System." In the 4th International Conference. New York, New York, USA: ACM Press, 2016. http://dx.doi.org/10.1145/3026724.3026741.

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Che, Gang, and Hailiang Bao. "Government Information System Audit Should Focus on E-government." In Proceedings of the 2nd International Seminar on Education Research and Social Science (ISERSS 2019). Paris, France: Atlantis Press, 2019. http://dx.doi.org/10.2991/iserss-19.2019.190.

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Che, Gang, and Hailiang Bao. "Government Information System Audit Should Focus on E-government." In Proceedings of the 2nd International Seminar on Education Research and Social Science (ISERSS 2019). Paris, France: Atlantis Press, 2019. http://dx.doi.org/10.2991/iserss-19.2019.29.

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Che, Gang, and Hailiang Bao. "Government Information System Audit Should Focus on E-government." In Proceedings of the 2nd International Seminar on Education Research and Social Science (ISERSS 2019). Paris, France: Atlantis Press, 2019. http://dx.doi.org/10.2991/iserss-19.2019.334.

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Li, Huaiming, Dujuan Wang, and Yanzhang Wang. "Research on Municipal E-Government System." In 2011 IEEE/WIC/ACM International Joint Conferences on Web Intelligence (WI) and Intelligent Agent Technologies (IAT). IEEE, 2011. http://dx.doi.org/10.1109/wi-iat.2011.167.

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Cresswell, A., M. Janssen, and R. Krimmer. "Mini track: 'e-policy' (cluster: e-government)." In 37th Annual Hawaii International Conference on System Sciences, 2004. Proceedings of the. IEEE, 2004. http://dx.doi.org/10.1109/hicss.2004.1265318.

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Pardo, Theresa, Jeremy Millard, and Hans Scholl. "Minitrack: E-Government Emerging Topics." In 2007 40th Annual Hawaii International Conference on System Sciences (HICSS'07). IEEE, 2007. http://dx.doi.org/10.1109/hicss.2007.361.

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White, Gregory, and Stephen Jones. "Minitrack: E-Government Information Security." In 2007 40th Annual Hawaii International Conference on System Sciences (HICSS'07). IEEE, 2007. http://dx.doi.org/10.1109/hicss.2007.363.

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Reports on the topic "E-government system"

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Avis, William. Responsible E-Waste Value Chains in Africa. Institute of Development Studies (IDS), January 2022. http://dx.doi.org/10.19088/k4d.2022.015.

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Population growth, increasing prosperity and changing consumer habits globally are increasing demand for consumer electronics. Further to this, rapid changes in technology, falling prices, increased affordability and consumer appetite for new products have exacerbated e-waste management challenges and seen millions of tons of electronic devices become obsolete. This rapid literature review collates evidence from academic, policy focussed and grey literature on e-waste value chains. The report should be read I conjunction with an earlier report on e-waste management. E-waste is any electrical or electronic equipment, including all components, subassemblies and consumables, which are part of the equipment at the time the equipment becomes waste. When e-waste is collected and treated formally, it normally includes the following steps: Collection, Sorting and disassembly, Size reduction, Separation. The following five pillars of a sustainable e-waste management system have been identified: • Business and finance • Policy and regulation • Technology and skills • Monitoring and control • Marketing and awareness As such, to support the development of a responsible e-waste value chain, the following elements must be addressed. • Understanding how e-waste is currently managed • There is no one-size-fits all solution to building a robust e-waste management system based on extended producer responsibility. • An e-waste system built without a participatory approach is likely to be hampered by a series of issues. • An overarching policy is necessary • The choices made for the sector should be founded on two crucial elements – data from on the ground, and inputs from stakeholders. • Enforcement is incumbent on the government mandate The push towards a circular economy has provided stakeholders across the value chain with an impetus to initiate systemic improvements and invest in infrastructure and awareness raising.
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Asgedom, Amare, Shelby Carvalho, and Pauline Rose. Negotiating Equity: Examining Priorities, Ownership, and Politics Shaping Ethiopia’s Large-Scale Education Reforms for Equitable Learning. Research on Improving Systems of Education (RISE), March 2020. http://dx.doi.org/10.35489/bsg-rise-wp_2021/067.

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In 2018, the Government of Ethiopia committed to large-scale, donor-supported reforms aimed at improving equitable learning in the basic education system—the General Education Quality Improvement Program for Equity (GEQIP-E). In this paper, we examine the reform design process in the context of Ethiopia’s political environment as a strong developmental state, assessing the influence of different stakeholder priorities which have led to the focus on equity within the quality reforms. Drawing on qualitative data from 81 key informant interviews with federal and regional government officials and donors, we explore the negotiation and power dynamics which have shaped the design of the reforms. We find that a legacy of moderately successful reforms, and a shared commitment to global goals, paved the way for negotiations of more complex and ambitious reforms between government actors and donors. Within government, we identify that regional governments were only tokenistically included in the reform process. Given that regions are responsible for the implementation of these reforms, their limited involvement in the design could have implications for success.
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Kim, Jae-Jin, Hyoeun Kim, Sewon Kim, and Gerardo Reyes-Tagle. A Roadmap for Digitalization of Tax Systems: Lessons from Korea. Inter-American Development Bank, April 2022. http://dx.doi.org/10.18235/0004195.

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This publication reviews the history of digitalization of tax administration in Korea dating back to the 1990s and shares the countrys experience and know-how in building an efficient e-taxation architecture. Its main emphasis is on how the Korean government managed to make the best use of a wide range of taxpayer information efficiently and securely. It highlights information security and presents three case studies of an institutional framework for using third-party data: tax schemes for credit card usage, a cash receipt system, and e-invoicing. It then lays out a range of policy implications for consideration by tax authorities in the Latin American and Caribbean region.
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Kaufmann, Jorge, and Juan Pablo Cuesta. Strengthening Government Effectiveness in Belize: Achievements and Challenges in Planning, Investment, and M&E Systems. Inter-American Development Bank, July 2015. http://dx.doi.org/10.18235/0000055.

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Robinson, Andy. Monitoring and Evaluation for Rural Sanitation and Hygiene: Framework. Institute of Development Studies (IDS), December 2021. http://dx.doi.org/10.19088/slh.2021.027.

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The monitoring and evaluation (M&E) Guidelines and Framework presented in this document (and in the accompanying M&E Indicator Framework) aim to encourage stakeholders in the rural sanitation and hygiene sector to take a more comprehensive, comparable and people focused approach to monitoring and evaluation. Many M&E frameworks currently reflect the interests and ambitions of particular implementing agencies – that is, community-led total sanitation (CLTS) interventions focused on open-defecation free (ODF) outcomes in triggered communities; market-based sanitation interventions focused on the number of products sold and whether sanitation businesses were profitable; and sanitation finance interventions reporting the number of facilities built using financial support. Few M&E frameworks have been designed to examine the overall sanitation and hygiene situation – to assess how interventions have affected sanitation and hygiene outcomes across an entire area (rather than just in specific target communities); to look at who (from the overall population) benefitted from the intervention, and who did not; to report on the level and quality of service used; or examine whether public health has improved. Since 2015, the Sustainable Development Goals (SDGs) have extended and deepened the international monitoring requirements for sanitation and hygiene. The 2030 SDG sanitation target 6.2 includes requirements to: • Achieve access to adequate sanitation and hygiene for all • Achieve access to equitable sanitation and hygiene for all • End open defecation • Pay special attention to the needs of women and girls • Pay special attention to those in vulnerable situations The 2030 SDG sanitation target calls for universal use of basic sanitation services, and for the elimination of open defecation, both of which require M&E systems that cover entire administration areas (i.e. every person and community within a district) and which are able to identify people and groups that lack services, or continue unsafe practices. Fortunately, the SDG requirements are well aligned with the sector trend towards system strengthening, in recognition that governments are responsible both for the provision of sustainable services and for monitoring the achievement of sustained outcomes. This document provides guidelines on the monitoring and evaluation of rural sanitation and hygiene, and presents an M&E framework that outlines core elements and features for reporting on progress towards the 2030 SDG sanitation target (and related national goals and targets for rural sanitation and hygiene), while also encouraging learning and accountability. Given wide variations in the ambition, capacity and resources available for monitoring and evaluation, it is apparent that not all of the M&E processes and indicators described will be appropriate for all stakeholders. The intention is to provide guidelines and details on useful and progressive approaches to monitoring rural sanitation and hygiene, from which a range of rural sanitation and hygiene duty bearers and practitioners – including governments, implementation agencies, development partners and service providers – can select and use those most appropriate to their needs. Eventually, it is hoped that all of the more progressive M&E elements and features will become standard, and be incorporated in all sector monitoring systems.
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Robinson, Andy. Monitoring and Evaluation for Rural Sanitation and Hygiene: Framework. Institute of Development Studies (IDS), December 2021. http://dx.doi.org/10.19088/slh.2021.025.

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The monitoring and evaluation (M&E) Guidelines and Framework presented in this document (and in the accompanying M&E Indicator Framework) aim to encourage stakeholders in the rural sanitation and hygiene sector to take a more comprehensive, comparable and people focused approach to monitoring and evaluation. Many M&E frameworks currently reflect the interests and ambitions of particular implementing agencies – that is, community-led total sanitation (CLTS) interventions focused on open-defecation free (ODF) outcomes in triggered communities; market-based sanitation interventions focused on the number of products sold and whether sanitation businesses were profitable; and sanitation finance interventions reporting the number of facilities built using financial support. Few M&E frameworks have been designed to examine the overall sanitation and hygiene situation – to assess how interventions have affected sanitation and hygiene outcomes across an entire area (rather than just in specific target communities); to look at who (from the overall population) benefitted from the intervention, and who did not; to report on the level and quality of service used; or examine whether public health has improved. Since 2015, the Sustainable Development Goals (SDGs) have extended and deepened the international monitoring requirements for sanitation and hygiene. The 2030 SDG sanitation target 6.2 includes requirements to: • Achieve access to adequate sanitation and hygiene for all • Achieve access to equitable sanitation and hygiene for all • End open defecation • Pay special attention to the needs of women and girls • Pay special attention to those in vulnerable situations The 2030 SDG sanitation target calls for universal use of basic sanitation services, and for the elimination of open defecation, both of which require M&E systems that cover entire administration areas (i.e. every person and community within a district) and which are able to identify people and groups that lack services, or continue unsafe practices. Fortunately, the SDG requirements are well aligned with the sector trend towards system strengthening, in recognition that governments are responsible both for the provision of sustainable services and for monitoring the achievement of sustained outcomes. This document provides guidelines on the monitoring and evaluation of rural sanitation and hygiene, and presents an M&E framework that outlines core elements and features for reporting on progress towards the 2030 SDG sanitation target (and related national goals and targets for rural sanitation and hygiene), while also encouraging learning and accountability. Given wide variations in the ambition, capacity and resources available for monitoring and evaluation, it is apparent that not all of the M&E processes and indicators described will be appropriate for all stakeholders. The intention is to provide guidelines and details on useful and progressive approaches to monitoring rural sanitation and hygiene, from which a range of rural sanitation and hygiene duty bearers and practitioners – including governments, implementation agencies, development partners and service providers – can select and use those most appropriate to their needs. Eventually, it is hoped that all of the more progressive M&E elements and features will become standard, and be incorporated in all sector monitoring systems.
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Papí-Gálvez, Natalia, and Daniel La Parra-Casado. Informe 2022. Càtedra de Bretxa Digital Generacional. Les persones majors en l’era de la digitalització a la Comunitat Valenciana (Dades 2021). Càtedra de Bretxa Digital Generacional, 2022. http://dx.doi.org/10.14198/bua.2022.papi.infv.

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The Research Chair in the Generational Digital Divide undertakes activities aimed at furthering knowledge about the causes, consequences and solutions to the digital divides caused by age gaps. This report shows the research project carried out in 2021 to learn more about how the digital divide affects over 54s living in the Valencia Region, by province, with a focus on intergenerational relationships. To this end, an exploratory survey targeted at over 54s years old and over 39s years old in the Valencia Region, based on primary sources and combining quantitative and qualitative techniques, has been conducted. The data reveals that, while a large percentage of over 54s declare that they have access to and are users of new technologies, much remains to be done for access and usage to become universal, especially at older ages. The report analyses how technology is used, considering its purpose and context, according to age and other significant variables. Differences in technology usage have been found across age groups and between women and men. The report contains information on, among other relevant aspects, online services, and especially on e-banking, the healthcare system and e-administration. Differences between age groups have been found for all indicators, shedding light on intergenerational relationships within the family that are crucial for older people. The Research Chair is an initiative by the Valencia Region Government’s Directorate General for the Fight Against the Digital Divide and stems from the collaboration between the Regional Department for Innovation, Science, Universities and Digital Society and the University of Alicante.
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Papí-Gálvez, Natalia, and Daniel La Parra-Casado. Informe 2022. Cátedra de Brecha Digital Generacional. Las personas mayores en la era de la digitalización en la Comunidad Valenciana (datos 2021). Cátedra de Brecha Digital Generacional, 2022. http://dx.doi.org/10.14198/bua.2022.papi.infc.

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The Research Chair in the Generational Digital Divide undertakes activities aimed at furthering knowledge about the causes, consequences and solutions to the digital divides caused by age gaps. This report shows the research project carried out in 2021 to learn more about how the digital divide affects over 54s living in the Valencia Region, by province, with a focus on intergenerational relationships. To this end, an exploratory survey targeted at over 54s years old and over 39s years old in the Valencia Region, based on primary sources and combining quantitative and qualitative techniques, has been conducted. The data reveals that, while a large percentage of over 54s declare that they have access to and are users of new technologies, much remains to be done for access and usage to become universal, especially at older ages. The report analyses how technology is used, considering its purpose and context, according to age and other significant variables. Differences in technology usage have been found across age groups and between women and men. The report contains information on, among other relevant aspects, online services, and especially on e-banking, the healthcare system and e-administration. Differences between age groups have been found for all indicators, shedding light on intergenerational relationships within the family that are crucial for older people. The Research Chair is an initiative by the Valencia Region Government’s Directorate General for the Fight Against the Digital Divide and stems from the collaboration between the Regional Department for Innovation, Science, Universities and Digital Society and the University of Alicante.
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