Journal articles: 'E-government system'

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Althonayan, Mona, and Abraham Althonayan. "E-government system evaluation." Transforming Government: People, Process and Policy 11, no. 3 (August 21, 2017): 306–42. http://dx.doi.org/10.1108/tg-11-2015-0045.

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Purpose Enterprise resource planning (ERP) systems are complex and comprehensive software designed to integrate business processes and functions. Despite the difficulties and risk, the adoption of ERP systems is expanding rapidly. Universities make large investments in information systems and expect positive impacts. However, universities are facing serious challenges in implementing new technology. Therefore, this research aims to evaluate the impact of ERP systems on higher education (HE) from the perspective of stakeholders’ performance. Design/methodology/approach This research paper conducted a case study of an ERP system in a Saudi university to explore the impact of ERP system on the performance of the system’s stakeholders among the university’s employees. Findings The system quality factors (flexibility, compatibility, availability of right data, availability of currency, ease of use and timeliness) were found to affect performance positively, as were service quality factors (tangibility, reliability, responsiveness and assurance). This research further found that factors from pre-implementation, implementation and post-implementation phases had a direct effect on stakeholders’ performance. Research limitations/implications Future research would be useful during the maturity phase to include all stakeholders in several Saudi universities. In addition, more research can be beneficial to test the applicability of the impact of the ERP system on stakeholders’ performance in other public sector organisations and in the private sector. Practical implications The results suggest that organisations in general and HE institutions in particular should focus on the early stages and the implementation phase if they wish to achieve high standards of stakeholder performance. Originality/value This research makes a novel contribution by attempting to evaluate the impact of service quality on stakeholder performance in the ERP environment. The contribution uses service quality as a dimension consisting of four factors – reliability, assurance, tangibility and responsiveness. All four factors were found to be significant on ERP stakeholders’ performance.

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Dorasamy, Magiswary, Maran Marimuthu, Murali Raman, and Maniam Kaliannan. "E-Government Services Online." International Journal of Electronic Government Research 6, no. 4 (October 2010): 12–24. http://dx.doi.org/10.4018/jegr.2010100102.

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E-filing is a new service launched in the year 2005 by the Malaysian Inland Revenue Board. This is in line with the government’s vision to leverage on the Internet technology in extending its services to the citizens and to further embrace the cutting-edge technology of the information age. Via this system, the citizens or taxpayers are able to complete an electronic application form and the necessary payment details with a few keystrokes; therefore completing their revenue declaration within minutes. The purpose of the e-filing service is to encourage every taxpayer to submit their income tax returns through an online system, thus reducing the manual paper-based submission method. This paper examines taxpayers’ intention to use the e-filing system in Malaysia. This paper analyses the factors that contribute towards adoption of such system in Malaysia based on three models: the Technology Acceptance Model (TAM), Diffusion of Innovation (DOI), and Technology Readiness Index (TRI). The authors’ findings suggest that taxpayers have intentions to use the e-filing systems as they perceive that tax submission method via the internet is more convenient and that perceived readiness towards using this technology is paramount to their belief for using e-filing systems.

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Omorog, Challiz D. "LIDS: Local ID System for e-Government Systems." Indian Journal of Science and Technology 12, no. 24 (June 1, 2019): 1–7. http://dx.doi.org/10.17485/ijst/2019/v12i24/141227.

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Nurdin, Nurdin, Helana Scheepers, and Rosemary Stockdale. "A social system for sustainable local e-government." Journal of Systems and Information Technology 24, no. 1 (January 26, 2022): 1–31. http://dx.doi.org/10.1108/jsit-10-2019-0214.

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Purpose Most studies in electronic government (e-government) sustainability focus on the role of specific actors (stakeholders such as government employees or citizens) in sustaining an e-government project. However, such actors may not have sufficient resources to support e-government sustainability by themselves and must collaborate across different departments and stakeholders to sustain e-government projects. This paper aims to take a social systems theory perspective on sustainable local e-government, where actors cooperate and coordinate in a social system to leverage resources for e-government sustainability in local government contexts in developing countries. Design/methodology/approach This paper is an interpretive study of two local e-government case studies based on in-depth interviews with local government information technology (IT) managers, local leaders and staff. Data analysis based on constructivist grounded theory is used to understand the role of a social system in sustaining e-government systems in local governments in developing countries. Findings The original social system theory was developed for industry initiatives and adapted for public organisations in this paper. The unique characteristics of the public sector and e-government innovation are used to identify new components of the social system related to local e-government. Local e-government is sustained through a collaboration between actors in a social system to leverage resources and reduce challenges. Research limitations/implications While this is an exploratory study, the cases show that the use of a social system theory consisting of institutional, management, social and economic components requires multiple lenses for investigation. This is a challenging process because it requires different areas of knowledge to carry out the research. The challenges may influence the overall outcome of this study. In addition, the two cases may generate limited insight and experiences as this study was carried out within two local governments in Indonesia. The findings may not provide a strong basis for generalization to other contexts. Practical implications This study offers guidance to local government IT departments to improve collaboration in a social system between local actors (such as political, managers and staff) while implementing and using e-government systems. Social implications Sustainable local e-government requires all actors to coordinate and cooperate in a social system to reduce financial, political and technical challenges. Originality/value This paper offers new insight into how a local government collaborates in a social system to realize sustainable e-government systems. Collaborating in a social system reduces common challenges and leverages resources to support e-government sustainability.

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Yannacopoulos, Denis, Panagiotis Manolitzas, and Athanasios Spyridakos. "E-Government." International Journal of Decision Support System Technology 2, no. 4 (October 2010): 1–12. http://dx.doi.org/10.4018/jdsst.2010100101.

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Governments across the European Union (EU) face the challenge of responding to public demand for more responsive, efficient and effective services. E-Government based on the principle of providing services via internet to citizens and companies. The rapid growth of electronic government gave the EU the ability to correspond more effectively to the needs of citizens and provide more valuable services. In this paper the authors analyze the web based services that have been developed by EU member states. A comparative measurement of the progress of online services delivery is presented using a Multi-criteria INteractive Ordinal Regression Analysis (MINORA) system. The paper demonstrates the importance of Multicriteria Analysis and the use of reliable methods that allowed the development of a function of total utility dynamically modified depending on the evolution of e-government services.

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Piskokha, Nataliia. "Electronic communities in e-government system." Public administration aspects 8, no. 1 SI (July 5, 2020): 110–13. http://dx.doi.org/10.15421/152054.

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The deepening digital transformation of society and the resulting changes in the organization of power have a significant impact on the process of creating electronic communities. One of the current trends is the active introduction of elements of the e-government system in the work of local governments. This is more active in cities, but has recently become more widespread in united territorial communities (UTGs). The purpose of the study is to systematize the problematic issues that arise during the creation and operation of electronic communities. The materials of the research "Electronic readiness of OTG of Dnipropetrovsk region" in the framework of preparation of the program "Electronic Dnipropetrovsk region for 2020-2023" are used.

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Jami, I. Syed, and A. Shaikh Zubair. "Semantic Web based E-Government System." Indian Journal of Science and Technology 11, no. 44 (November 1, 2018): 1–6. http://dx.doi.org/10.17485/ijst/2018/v11i44/132332.

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Bestari, P. "Understanding Local Government System through E-Tax System." IOP Conference Series: Earth and Environmental Science 145 (April 2018): 012095. http://dx.doi.org/10.1088/1755-1315/145/1/012095.

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Lindgren, Ida, Ulf Melin, and Øystein Sæbø. "What is E-Government? Introducing a Work System Framework for Understanding E-Government." Communications of the Association for Information Systems 48, no. 1 (2021): 503–22. http://dx.doi.org/10.17705/1cais.04842.

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Romadhon, Tri Akhyari, and M. Izman Herdiansyah. "PENGEMBANGAN KONSEP OPEN GOVERMENT UNTUK MENINGKATKAN KUALITAS LAYANAN KOTA PALEMBANG (STUDI KASUS : KOTA PALEMBANG)." Gema Teknologi 21, no. 2 (April 30, 2021): 86–90. http://dx.doi.org/10.14710/gt.v21i2.36650.

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Open Government is committed to improving the quality of information availability on government activities, supporting civil society participation in government, upholding professional standards in public administration to prevent corruption, abuse of power and increasing access to the use of new technologies to support accountability and openness. Currently, many governments have implemented e-government which supports the government's goals in open government. Where, e-government is used to describe the use of technology in carrying out several government tasks. The city government of Palembang has several applications or e-government systems that are open government. The city government of Palembang has not made a quality measurement of the e-government that has been implemented, so it is not known the level of quality in each application or system implemented. Based on this explanation, it is necessary to analyze the level of service quality in the system that has been implemented by the Palembang City Government.

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Alhawawsha, M. "Architecture of the Platform for the E-Government Open Data." Bulletin of Taras Shevchenko National University of Kyiv. Series: Physics and Mathematics, no. 2 (2019): 70–76. http://dx.doi.org/10.17721/1812-5409.2019/2.8.

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E-Government is a set of pervasive technologies and automated processes now. The open data plays a crucial role in the successful implementation of this concept. The Open Data Platform (ODP) architecture is described here as the framework for the open data access systems implementation, including specific requirements. The proposed architecture and its components were discussed in this paper in detail for its availability, productivity, and reliability. The open data subsystem based on the architecture presented here was developed for the Jordan Government and was successfully implemented and tested. Thus, this architecture showed its viability. The focus of the paper is the detailed analysis of the proposed ODP architecture and its characteristics. The ODP is a significant system for the mature e-Government. We propose here the architecture for it with usage-proven characteristics. This fact adds the value to the e-Government framework stability, and significant characteristics and improves the overall quality of the system.

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Kasaj, Agim. "USER ADOPTION OF MANDATORY E-GOVERNMENT SYSTEMS: NOTARIAL SYSTEM IN ALBANIA, AN EMPIRICAL ANALYSE." CBU International Conference Proceedings 4 (September 18, 2016): 531–43. http://dx.doi.org/10.12955/cbup.v4.810.

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E-Government has high priority for governments worldwide, with much effort and money being invested into government digital initiatives. For such efforts to be worthy, a high rate of adoption of e-government is needed. Technology adoption is one of the most mature areas in information technology (IT) research and many adoption models have been developed for this purpose. Most studies in this field have been focused on voluntary use of systems and mainly from a business context, with minor emphasize on an e-government. A major distinction between technologies of e-government and other online technologies, is that the use of certain e-government technologies is mandatory, rather than voluntary. This paper provides a short introduction of e-government, followed by a review of the most well-known information technology (IT) adoption models at the individual level. Using previous research results, the study will identify the determinant constructs and their relationship for adoption of the digital notarial system of Albania. Finally, the paper proposes a theoretical framework for private professional adoption of mandatory e-government information systems.

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Vaerst, Tobias, Theresa Steffens, and Robert Lokaiczyk. "Concerns Management, E-Government and E-Participation." International Journal of E-Planning Research 4, no. 4 (October 2015): 36–49. http://dx.doi.org/10.4018/ijepr.2015100103.

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Advancements in internet technology have profoundly changed communication between citizens and government authorities. Concerns management systems and smartphone applications offer new and convenient channels of interaction. In Germany, the “Mängelmelder” platform offers a nationwide service channel for local citizens' concerns. Citizens generally use this communication channel for reporting public infrastructure defects. This paper examines whether the “Mängelmelder” platform – with customized systems can facilitate further citizen participation at the local level in Germany. Analysing different customized systems shows that possibilities for further use depend on the way in which local authorities handle the citizens' input. It could not be proven that offering an open category for citizens' recommendations (in a customized concerns management system) has an impact on further citizen participation. But using digital citizen services, such as concerns management platforms, can indeed facilitate increased citizen participation.

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Nisha, Nabila, Mehree Iqbal, Afrin Rifat, and Sherina Idrish. "Adoption of e-Government Services." International Journal of E-Services and Mobile Applications 8, no. 3 (July 2016): 53–70. http://dx.doi.org/10.4018/ijesma.2016070104.

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Electronic tax (e-Tax) filing is an emerging area of e-government. Many developed countries today have initiated tax e-filing. However, such a service is yet to establish itself as an integrated system, especially in developing countries like Bangladesh. Since it has the potential to improve the overall process of tax filing, it is important to understand the factors that can influence taxpayers' acceptance and use of e-Tax filing systems. This research thus proposes a model to identify such adoption factors in the context of Bangladesh. Findings claim that facilitating conditions, trust, effort expectancy, performance expectancy, along with individual innovativeness plays an important role in capturing taxpayers' overall perceptions of e-Tax filing services. Results overall indicate that individual taxpayers may be fairly pragmatic in developing general attitudes towards using such system in Bangladesh. Limitations and implications for practice and research are also discussed for better planning and implementation of similar e-government services.

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Shareef, Mahmud Akhter, Vinod Kumar, Uma Kumar, Abdul Hannan Chowdhury, and Subhas C. Misra. "E-Government Implementation Perspective." International Journal of Electronic Government Research 6, no. 1 (January 2010): 59–77. http://dx.doi.org/10.4018/jegr.2010102005.

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Though many countries are still just beginning to grasp the potential uses and impacts of Electronic-government (EG), advances in technologies and their applications continue. Observing the proliferation of EG, countries are increasingly turning to the Internet to market their EG system to gain a competitive advantage. However, the effectiveness and efficiency of such online government systems largely depends on the mission of implementing EG. For successful adoption and implementation of EG, it is essential that a country first identify an explicit objective and a specific strategy. We have examined implementation strategies of EG of seven diverse countries whose objectives and mission for implementing EG differ significantly. However, they have the following strategies in common: i) extensive application of information and communication technology (ICT) in the public sector; ii) overall reformation of the public sector; iii) development of a better quality service structure; and iv) more cohesive integration of citizens with government.

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Wang, An, and Xiang Qing Zhang. "System Design of E-Government Office Automation." Advanced Materials Research 889-890 (February 2014): 1297–300. http://dx.doi.org/10.4028/www.scientific.net/amr.889-890.1297.

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Office automation is an important link in e-government. Under the new situation, facing a series of new challenges, such as higher requirement of electronic cooperative work environment, the office automation system needs new design. The hardware structure of the E-government office automation system should be divided into two parts of the LAN and the Internet. The overall system frame contains the hardware layer, the system software layer, data access layer, information exchange layer, and application layer and information layer.

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Alryalat, Mohammad Abdallah Ali, Nripendra P. Rana, and Yogesh K. Dwivedi. "Citizen's Adoption of an E-Government System." International Journal of Electronic Government Research 11, no. 4 (October 2015): 1–23. http://dx.doi.org/10.4018/ijegr.2015100101.

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The study explores the adoption of an electronic government (e-government) system called online PAN card registration system (OPCRS) in context of India. The study validates the extended theory of reasoned action (TRA) to understand the impact of some of its factors on the citizen's intention to adopt this system. The proposed research model is extended with the variables including perceived usefulness, perceived trust, and self-efficacy as antecedents of attitude and subjective norm, which are the core constructs of the TRA. The eight hypotheses were formulated between six constructs of the proposed extended TRA. The proposed research model is validated using the usable sample of data gathered from 377 respondents. The data was analysed using AMOS 22.0. The empirical findings of the proposed research model indicated the significant relationships of all proposed hypotheses. The study also provides its limitations, future research directions, and implications for theory and practice toward the end.

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Kook, Youn-Gyou, Joon Lee, and Jae-Soo Kim. "e-Government Grid System for Information Interoperability." Journal of the Korea Academia-Industrial cooperation Society 10, no. 12 (December 31, 2009): 3660–67. http://dx.doi.org/10.5762/kais.2009.10.12.3660.

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Chen, Rong Yi, and Xiu Fen Fu. "Research of E-Government Security Plan System." Advanced Materials Research 756-759 (September 2013): 1580–84. http://dx.doi.org/10.4028/www.scientific.net/amr.756-759.1580.

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The e-government is an important content of the national government informational progress, it has far-reaching significance, it's security also faces many threats and challenges, it has frequent occurrence of security incidents. To control such a huge security risk and avoid huge losses, and protect the security of e-government, this paper constructs the e-government security plan system, in the design of the system, the security protection of e-government system and institution, emergency response system and mechanism are made as a major part of the design, security protection include security management and technology, and quantitatively analyze the security services performance assessment standards, and detailedly design security services performance assessment algorithm, and the algorithm is integrated into the security management and is verified by an instance, the plan system can do a better safety risk assessment, can control certain risks and losses.

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Kaliannan, Maniam. "E-Government : an exploratory study of online government procurement." Social and Management Research Journal 5, no. 2 (June 2, 2008): 15. http://dx.doi.org/10.24191/smrj.v5i2.5156.

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The quest to improve the government service delivery is becoming an important agenda for most governments. The introduction oflCT in the public sector especially E-Government initiatives opens up a new chapter in the government administration throughout the world. Governments have deployed ICT to serve their citizens in an efficient and effective manner. This paper presents an empirical investigation of Malaysian government's e-Procurement initiative (locally known as e-Perolehan). The aim of the paper is to examine factors that influence the current and future use of the system within the supplier community. These factors are grouped in three perspectives, (i) organizational perspective; (ii) technological perspective; and (Hi) environmental perspective. The general consensus amongst both the buyer and seller communities is that e-procurement will become an important management tool to enhance the performance of supply chain especially in the public sector. However, before this occurs, the findings suggest that several issues must be addressed by the relevant authorities in light of the three perspectives as mentioned above, to improve the procurement process at the federal government level.

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Karman, Karman, Rudi Deswanto, and Sri Adhi Ningsih. "IMPLEMENTASI E-GOVERNMENT PADA PEMERINTAH DAERAH." Jurnal Studi Ilmu Pemerintahan 2, no. 2 (August 20, 2021): 43–50. http://dx.doi.org/10.35326/jsip.v2i2.1525.

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E-Government or Electronic-Based Government System is a concept carried out by government institutions in providing services to the community more effectively and efficiently. There are problems that continue to occur related to the development of the Electronic-Based Government System, namely the security sector. The security sector must be the focus in implementing public services. The amount of information that must be managed with a high level of sensitivity. Serious attention is needed on how safe conditions are in developing the implementation of an Electronic-Based Government System. This study uses the Systematic Literature Review method to be able to identify and analyze research trends related to the level of security in Electronic-Based Government Systems collected from 2015-2019. The results of this study indicate that there are many factors that require the government to prioritize more safety factors in implementing SPBE. In addition, there are various solutions in the form of models/frameworks in solving problems in applying the concept of security to an Electronic-Based Government System.

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Sebetci, Özel, and Gökhan Aksu. "Evaluating e-government systems in Turkey: The case of the 'e-movable system'." Information Polity 19, no. 3,4 (December 9, 2014): 225–43. http://dx.doi.org/10.3233/ip-140341.

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Alhawawsha, Mohammad. "A comparison of the e-government system architecture in Jordan with the E-government system of the United States." Technology audit and production reserves 2, no. 2(34) (March 30, 2017): 18–24. http://dx.doi.org/10.15587/2312-8372.2017.100190.

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Er Riyanto, Djalal, Panji Wisnu Wirawan, and Kabul Kurniawan. "E-Government Interoperability: Architecture Model for Public Information Services of Sub-District Governments." MATEC Web of Conferences 218 (2018): 03008. http://dx.doi.org/10.1051/matecconf/201821803008.

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Sub-District Government as a Public Bodies is such a state administrator in accordance to the law required to apply disclosure, either by publishing information proactively, and or providing information application services. Implementation of e-Government is one solution that can be used to improve performance in running the mandate of the law. E-Government requires collaboration from various Public Bodies, especially in data exchange, information sharing, and processes. E-Government Interoperability is the development of inter e-Government systems for sharing and integrating information using shared standards. The success of e-Government Interoperability is determined by strategies, policies, and architectures that enable data, information technology systems, business processes, and service lines to integrate precisely and efficiently. The architectural model generated from this study illustrates the structure of e-Government Interoperability, the basic organization of system components, the relationship of one component with other components and the environment. Model validation uses result approach/theory analysis for data standardization, solid platforms, easier access to information, and efficient administration and services. The architectural model can serve as a guide for design and evolution, in an effort to create a system for public information services, especially at the sub-district level. It was concluded that the model was able to realize the development of sub-district vertical database integration and single-sign-on.

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Waller, Paul, Zahir Irani, Habin Lee, and Vishanth Weerakkody. "Lessons on Measuring e-Government Satisfaction." International Journal of Electronic Government Research 10, no. 3 (July 2014): 37–46. http://dx.doi.org/10.4018/ijegr.2014070103.

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This paper summarises lessons learned in relation to an ongoing study to collect feedback on e-government systems that have been implemented to e-enable several core administrative functions in the UK as part of the I-MEET project. Previous work summarises findings from surveys of users of such systems and this paper reports on the experience of surveying providers. An extensive survey was designed and administered to explore provider perspectives on the e-government application in general, system aspects, cost, implementation, prerequisites (e.g. policy support), various dimensions of effects, and the respondent's overall opinion of the system. The survey found a complex mix of internal and external contacted service providers and commissioners, each of whom has a different set of success measures for a service, and shared services (such as common web site providers) that were not obvious but could result in correlated observations. These findings provide signposts for future researchers to potential pitfalls. Nevertheless, when complete, the integration by the I-MEET project of user and provider perspectives will give policy makers the opportunity to balance the scale, complexity and expense of electronically delivered transactions on the government side with the usability and satisfaction from the user perspective, revealing linkages between aspects of both.

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Bayona-Ore, Sussy, and Vicente Morales Lozada. "E-government and E-services in Local Government: a Case Study." WSEAS TRANSACTIONS ON ENVIRONMENT AND DEVELOPMENT 17 (July 9, 2021): 732–39. http://dx.doi.org/10.37394/232015.2021.17.70.

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E-government requires the intensive use of ICTs (information and communication technologies) in public institutions to deliver services to citizens efficiently and effectively. E-government allows the transformation of the citizen service delivery system, and its implementation is conditioned by a set of critical factors. The city halls are directly connected with citizens and deliver e-services, but the importance of this level of government is sometimes underestimated. This study aims to explore the influence of critical factors on the e-services implementation in city halls. The authors used a model to assess the e-government development index of 10 city halls and to know the provision of e-services of city halls. The results reveal that the city halls in the study currently offer e-services at the levels of presence and urban information. It important that the efforts of city halls must be oriented to the levels of interaction, transaction and e-democracy.

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Wahed, M. El-Sayed, Mahmoud El Arabawy, and Esam M. El Gohary. "Designing an e-democracy framework to enhance the Egyptian e-government." INTERNATIONAL JOURNAL OF COMPUTERS & TECHNOLOGY 10, no. 5 (August 20, 2013): 1650–60. http://dx.doi.org/10.24297/ijct.v10i5.4145.

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E-democracy concept can enhance Egyptian participation in rule and it can move e-the Egyptian government to a new era. E-democracy concept can be applied in conjunction with database connection to transfer Egyptian e-government to transformation stage. This Paper concentrates mainly on designing an e-democracy framework using two case studies in e-government systems .As we will see system is web based application based .There are some figures that describe system architecture then each component well be explained. The framework technical aspects, analysis and objectives in establishing integrated e-government will be discussed.Â

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Huda, Mi'rojul, and Novy Yunas. "The Development of e-Government System in Indonesia." Jurnal Bina Praja 08, no. 01 (May 2016): 97–108. http://dx.doi.org/10.21787/jbp.08.2016.97-108.

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Wu, Hsien-Chu, Chwei-Shyong Tsai, and Ching-Hao Lai. "A License Plate Recognition System in e-Government." Information & Security: An International Journal 15 (2004): 199–210. http://dx.doi.org/10.11610/isij.1513.

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Kaushal, Rahul. "Evaluation Metrics for e-Government System and Services." International Journal of Advanced Engineering Research and Science 4, no. 2 (2017): 16–20. http://dx.doi.org/10.22161/ijaers.4.2.3.

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Utama, A. A. Gde Satia. "The implementation of e-government in indonesia." International Journal of Research in Business and Social Science (2147- 4478) 9, no. 7 (December 12, 2020): 190–96. http://dx.doi.org/10.20525/ijrbs.v9i7.929.

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This conceptual paper's objectives describe how the utilization of technology and information systems in government institutions developing e-government can improve public service performance and quality. The development of information and technology helps humans and the organization to successfully their operation. The operational system more accurate, useful, and efficient. Most governmental bodies have a low-performance rate in matters of bureaucracy. To repair the quality of bureaucratic performance in government institutions, there is a need to introduce public transparency and accountability to increase the role of public control. The usage of modern technology and systems in government is known as e-government.

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Nurmandi, Achmad, and Sunhyuk Kim. "Making e-procurement work in a decentralized procurement system." International Journal of Public Sector Management 28, no. 3 (April 13, 2015): 198–220. http://dx.doi.org/10.1108/ijpsm-03-2015-0035.

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Purpose – The purpose of this paper is to investigate the implementation of initiative e-procurement in decentralized system on Indonesia’s local government system. Design/methodology/approach – The authors combine quantitative and qualitative methods. The central finding of this research is that human resources are the pivotal factors that determine the performance of local e-procurement in three cities. This research focusses on three local governments in Indonesia – Yogyakarta City, Tangerang City, and Kutaikartanegara Regency. Findings – The central finding of this research is that human resources are the pivotal factors that determine the performance of local e-procurement in three cities. However, Tangerang City is going institutionalization phase in e-procurement initiative to ensure its sound local regulation. Research limitations/implications – There are several limitations to this study including the recent nature of decentralized procurement in Indonesia, limited standardized and disaggregated data on local government procurement expenditures and performance. Practical implications – The study recommends that human resources management in procurement needs to be addressed by both local and central government. Originality/value – e-Procurement is an important instrument for preventing corruption in goods and services procurement. Indonesia has been implementing an e-procurement policy since 2008 based on a Presidential Decree. The president has issued annual orders (presidential instructions), and all central ministries and local governments have been required to comply with them to obtain their budget through the e-procurement system. However, as of 2012 fiscal year, only around 10.26 percent of the central government institution procurement budget and 10 percent of the local government procurement budget in Indonesia went through the e-procurement system, with wide variations among cities.

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Abubakr, Mohammed, and Tugberk Kaya. "A Comparison of E-Government Systems Between Developed and Developing Countries." International Journal of Electronic Government Research 17, no. 1 (January 2021): 1–14. http://dx.doi.org/10.4018/ijegr.2021010101.

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The term e-government provides information and conveys governmental services for employees, citizens, and businesses. The aim of this study is to determine and explain the most significant factors that have been utilized to overcome the difficulties in infrastructure, cultural, political, technical, and social aspects of e-government. The researcher tried to explain and compare two different e-government systems from developing countries (Iraq) and developed countries (Finland) and specified several points between these two countries that could help developing countries to develop good e-government. The reason to choose these two countries is that there is a gap in the e-government system between developing and developed countries which is helpful to specify weak points of the e-government system in Iraq and to get benefit from Finland's experience in this sphere. Then, the researcher highlights the good factors from developed countries that are applicable in developing counties that help to suggest a list of suggestions for developing the e-government system in Iraq.

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Hu, Xin Li. "Construction of E-Government Performance Management in the Angle of Service Government." Applied Mechanics and Materials 121-126 (October 2011): 1957–60. http://dx.doi.org/10.4028/www.scientific.net/amm.121-126.1957.

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The performance management of e-government is crucial for e-government construction which can realize the orientation function to directly influence the e-government constructing level. This paper attempts to build e-government performance management system in view of service-oriented government from micro and macro perspective, to enhance its service quality and public satisfaction. This paper defines performance management and e-government performance management system in view of service government, in this basis, build e-government performance management system in view of service government from the perspective of the macro and micro system, meanwhile in order to establish e-government performance management system comprehensively, the article finally stated the problems we should pay attention to when building performance management system. The article builds the macro model of e-government performance management system, and also built the static of five system and dynamic system of PDCA cycle system in micro-system.

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Kholid, Muamar Nur, and Depi Nurmala Sari. "Determinant of Citizens’ Acceptance of E-government: Examining Semi-online Tax Filing System in Indonesia." Webology 19, no. 1 (January 20, 2022): 2104–21. http://dx.doi.org/10.14704/web/v19i1/web19142.

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This article examined the intention of Indonesian citizens to adopt and use a semi-online tax filing system service well-known as E-Form. The theoretical foundation used in this article is The unified theory of acceptance and use of technology (UTAUT) with government trust, technology anxiety, and trust of the internet. The data were obtained from questionnaires filled out by Indonesian taxpayers who are acquainted with the E-Form. The Partial Least Square method based on Structural Equation Model was applied to analyze the data supported by SmartPLS 3.0. The results of data analysis demonstrated that, except for Effort Expectancy, the main variables of UTAUT, technology anxiety, and trust of the internet have a significant effect on the Intention to use the E-Form. Surprisingly, trust of government does not affect the decision to use the E-Form. However, performance expectancy is significantly influenced by trust of government and effort expectancy. Several recommendations for system developers and the government as policymakers are offered to assist the success of citizens’ acceptance of semi-online tax filling system services in Indonesia.

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Owusu, Acheampong, Cynthia Esinu Akpe-Doe, and Ivy Hawah Taana. "Assessing the Effectiveness of E-Government Services in Ghana." International Journal of Electronic Government Research 18, no. 1 (January 2022): 1–23. http://dx.doi.org/10.4018/ijegr.289827.

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The adoption and implantation of electronic government service are on the rise as government services to citizens through electronic means has increased. However, assessing the effectiveness of e-government systems is still limited in the literature. This study sort to evaluate the effectiveness and benefits of information systems (E-registrar) at the Registrar General Department (RGD) in Ghana, using the updated DeLone and McLean IS Success Model. Via the purposive sampling technique, data for the study were collected from 102 staff of RGD and analyzed following the Partial Least Squares Structural Equation Modelling (PLS-SEM) technique. The results of the study indicate that Service Quality, System Quality, and Information Quality positively influence System Usage and User Satisfaction. Also, System Usage and User Satisfaction positively influence the Net Benefits derived from the E-Registrar system. The findings provide a relevant recommendation to policymakers and management of organizations when it comes to information systems implementation.

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Olesen, Karin, Lincoln C. Wood, and Josephine L. L. Chong. "Citizen Adoption in E-Government Systems." Journal of Global Information Management 29, no. 6 (November 2021): 1–28. http://dx.doi.org/10.4018/jgim.294124.

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Electronic Government (e-Government) refers to a system of information, communication and interaction between government and its citizens. E-Government adoption has been studied for more than a decade with several meta-analytic studies being produced in that time. This study is differentiated from prior meta-analyses as it splits the empirical studies into pre-adoption and post-adoption studies to allow a clearer model of e-Government. We found different determinants and distinct models for pre- and post-adoption of e-Government. In the two models (pre-adoption and post-adoption) trust is only related to pre-adoption studies. Originally, 98 studies were coded but with the focus on pre-adoption and post-adoption, 53 were used in the final models as they contained the attributes of interest.

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Bedenkova, Anastasia. "Digital government as a conceptual development of e-government." Polylogos 5, no. 3 (17) (2021): 0. http://dx.doi.org/10.18254/s258770110015808-0.

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Today, under the influence of rapidly developing information and communication technologies, the public administration system is being transformed. The concept of e-government is being replaced by the trend of forming a new model of digital government. It is necessary to have a precise understanding of the essence of the digital government concept for its implementation.The article presents an analysis of the main characteristics and stages of the formation of e-government, as well as the basic principles of digital government. Comparing the two concepts, the author comes to the conclusion that the digital government model is an independent concept based on the achievements of e-government.

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Setyawan, Wahyu, Rindu Rika Gamayuni, and Shamsuddeen Muhammad Ahmad. "Analysis The Effect of e-Budgeting and Government Internal Control System on The Quality of Financial Reporting of Local Government in Indonesia in Islamic Perspectives." IKONOMIKA 4, no. 2 (December 7, 2019): 137–50. http://dx.doi.org/10.24042/febi.v4i2.5204.

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The objective of this study is to determine the impact of e-budgeting and internal government control systems to financial reporting of local governments in Indonesia as measured by the achievement of the unqualified opinion from the report of the Financial Audit Board (LHP BPK) on the Regional Government Financial Reports (LKPD). Financial reporting is a mechanism in the delivery of financial information and a representation of the financial position of transactions carried out by local governments , as an obligation of responsibility for the allocation and use of resources that are useful for accountability and transparency purposes.The implementation of e-budgeting and the government internal control system in the preparation of financial reporting is a means to realize accountability and transparency in governance in bureaucratic reform. This is consistent with the perspective of Islam provides guidance in the embodiment of the system of good governance government in the form of three pillars, namely transparency , accountability and participation . The study population was all local governments in Indonesia with a sample that local governments in Indonesia are already implementing e-budgeting in the 2017 -2018 . This research method is a quantitative empirical research method using secondary data with data analysis performed statistical tests using multiple linear regression with Eviews 9.0. The results of hypothesis testing and multiple regression analysis with eviews 9.0 shows that e-budgeting and government internal control systems are simultaneously influenced positively to financial reporting of local governments in Indonesia in the form of unqualified opinion. Keywords : E-Budgeting, Government Internal Control, Financial Reporting, Islamic Perspective.

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Tian, Shaoqing, Rongrong He, Chongli Huang, Qiong Feng, and Fan Jiang. "A SCI Analysis Model: Research on Influencing Factors of Local E-Government Responsiveness in China." Discrete Dynamics in Nature and Society 2021 (March 31, 2021): 1–10. http://dx.doi.org/10.1155/2021/6654354.

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In order to explore the influencing factors of the e-government responsiveness in China, the System-Competition-Interaction analysis model was proposed to reflect the ability of e-government to respond to citizens’ demands. 960 pieces of information were collected from 480 local e-government websites in China, and field experiments were conducted on how local governments responded to citizens’ demands. The results show that there are regional differences in e-government responsiveness in China. The response probability of Northeast China is the lowest, and that of western region is the slowest. The response system and neighborhood effect are the core elements that affect e-government responsiveness. The interaction demands of citizens can not significantly affect government responsiveness. According to the research results, the practical enlightenment is that the future should change from “system-driven response” and “competition-driven response” to “citizen-driven response,” which is of a certain practical significance for improving the response level of e-government of local governments in China.

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Dzikrullah, Fahmi, and Muhammad Angga Rinjani. "A framework design to develop integrated data system for smart e-government based on big data technology." Bulletin of Social Informatics Theory and Application 1, no. 2 (December 1, 2017): 41–51. http://dx.doi.org/10.31763/businta.v1i2.26.

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The rapid development of information communication and technology (ICT) in the field of governance or public service has shifted from the age of information to the age of data. The public sector is becoming increasingly aware of the potential value of data, where governments generate and collect large quantities of data (volume), rapid growth data (velocity) and various type of data (variety) through their services. Meanwhile, the government agencies keep constructing the various database, information system or application with different data sources and platform. Therefore, the interoperability has become the important requirements in electronic Government (e-Government) infrastructure that progresses towards higher levels of integration among government levels and branches. In this paper, we proposed a framework design for the development of Integrated Data System for e-Government that we call Smart e-Government, which integrates traditional information systems that is combined with an intelligent system based on big data technology. With this system, the government agencies could provide services environment with greater ease and deliver public value through open government data initiatives in a Smart e-Government context. Moreover, this would also be very useful for the government executives to monitor public services which are increasingly prestige, institutional transparency, as well as accountability. Such integration is to improve the quality of public services through information technology.

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Tao, Jun, and Jiao Liang Yu. "Study on E-Government and its Decision Support System." Applied Mechanics and Materials 635-637 (September 2014): 1738–41. http://dx.doi.org/10.4028/www.scientific.net/amm.635-637.1738.

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Based on the analysis of E-government decision support system's basic theory and mainstream solutions, combined with the popular OLAP technology, presents a white spoon OLAP based decision support system to improve e-government program, using data warehouse and model library together to support OLAP analysis, test cases and successfully used with the project, the results show that this scheme can achieve the desired requirements, with better performance and fast response performance multidimensional analysis, OLAP operations can be completed with reference promotional value.

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Jadi, Yassine, and Lin Jie. "Implementation Strategy of E-government System for Emerging Countries." International Journal for Infonomics 8, no. 2 (June 1, 2015): 1037–43. http://dx.doi.org/10.20533/iji.1742.4712.2015.0122.

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Ko, Andrea, Barna Kovács, and András Gábor. "Agile Knowledge-Based E-Government Supported By Sake System." Journal of Cases on Information Technology 13, no. 3 (July 2011): 1–20. http://dx.doi.org/10.4018/jcit.2011070101.

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The evolution of e-Government services is fast. There is a limited time for adaptation to the new environment in terms of legislation, society, and economy. Maintaining reliable services and a secure IT environment is even more difficult with perpetual changes like mergers and acquisitions, supply chain activity, staff turnover, and regulatory variation. Nature of the changes has become discontinuous; however, the existing approaches and IT solutions are inadequate for highly dynamic and volatile processes. The management of these challenges requires harmonized change management and knowledge management strategy. In this paper, the selected change management strategy and the corresponding knowledge management strategy and their IT support is analysed from the public administration point of view. SAKE project (FP6 IST-2005-027128 funded by the European Commission) approach and IT solution are detailed to demonstrate the strategic view and to solve the knowledge management and change management related problems and challenges in public administration. The current situation of economic downturn and political change forces public administration to follow the reconfiguration of existing resources strategy, which is appropriate on the short run, moreover the combined application of personalization and codification strategy can result in long-term success.

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Marković, Milan, and Goran Đorđević. "One Possible Model of Secure e/m-Government System." Information Systems Management 27, no. 4 (October 15, 2010): 320–33. http://dx.doi.org/10.1080/10580530.2010.514188.

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Smith, Stephen, and Rodger Jamieson. "Determining Key Factors in E-Government Information System Security." Information Systems Management 23, no. 2 (March 2006): 23–32. http://dx.doi.org/10.1201/1078.10580530/45925.23.2.20060301/92671.4.

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Chan, Calvin M. L., Ray Hackney, Shan L. Pan, and Tzu-Chuan Chou. "Managing e-Government system implementation: a resource enactment perspective." European Journal of Information Systems 20, no. 5 (September 2011): 529–41. http://dx.doi.org/10.1057/ejis.2011.19.

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Wang, Kun, Long-Hai Li, Feng Yuan, and Li-Hua Zhou. "Disaster Recovery System Model with E-Government Case Study." Natural Hazards Review 7, no. 4 (November 2006): 145–49. http://dx.doi.org/10.1061/(asce)1527-6988(2006)7:4(145).

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Zainudin, Dyana, Thaier Hamid, and Atta Ur-Rahman. "Leadership by Example in e-Government Security Management System." International Journal of Computer Applications 144, no. 4 (June 17, 2016): 10–17. http://dx.doi.org/10.5120/ijca2016910239.

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Davidenko, Аleksey. "E-government concept and digitalization of the political system." Территория новых возможностей. Вестник Владивостокского государственного университета экономики и сервиса, no. 4 (2020): 30–38. http://dx.doi.org/10.24866/vvsu/2073-3984/2020-4/030-038.

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В настоящей статье рассмотрена специфика модели электронного правительства, функционирующего на территории российского государства, включая отдельные аспекты его становления и развития, инфраструктурные компоненты, в том числе каналы электронного доступа к получению государственных и муниципальных услуг, единая система идентификации и аутентификации (ЕСИА), единая система межведомственного электронного взаимодействия (СМЭВ), государственная информационная система о государственных и муниципальных платежах, федеральный реестр государственных и муниципальных услуг (функций) (ФРГУ), информационно-аналитическая система мониторинга качества государственных услуг. Автором делается вывод о существовании отдельных проблем практической реализации электронного правительства в России и необходимости их разрешения, а также предлагается собственное видение преодоления и устранения выявленных проблем в правопримени- тельной практике. Ключевые слова и словосочетания: электронное правительство, государственные услуги, правовое регулирование процессов информатизации деятельности государственных органов власти.

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Journal articles on the topic 'E-government system'

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