Academic literature on the topic 'Education quality and education service'

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Journal articles on the topic "Education quality and education service"

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Firdaus, Rangga, Sunarno, Ahmad Fahmi, Fadhillah, and Mowafg Masuwd. "Improving the Quality of Education Through Quality of Service and Education Costs." Nidhomul Haq : Jurnal Manajemen Pendidikan Islam 9, no. 3 (2025): 756–68. https://doi.org/10.31538/ndhq.v9i3.63.

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The quality of education is a key measure of an educational institution's ability to produce high-achieving students. Such institutions must provide effective learning services and ensure education costs remain affordable and aligned with students' needs. This research adopts a quantitative approach, using statistical analysis to process data gathered through questionnaires. The results highlight that service quality (X1) and education costs (X2) have a significant and positive impact on education quality (Y), both independently and collectively. Specifically, the t-test reveals that the t-val
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Angell, Robert J., Troy W. Heffernan, and Phil Megicks. "Service quality in postgraduate education." Quality Assurance in Education 16, no. 3 (2008): 236–54. http://dx.doi.org/10.1108/09684880810886259.

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Quinn, Anita, Gina Lemay, Peter Larsen, and Dana M. Johnson. "Service quality in higher education." Total Quality Management & Business Excellence 20, no. 2 (2009): 139–52. http://dx.doi.org/10.1080/14783360802622805.

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Gök, Başak, and Hadi Gökçen. "Distance Education Service Quality in Turkey." Journal of Education in Black Sea Region 6, no. 2 (2021): 29–43. http://dx.doi.org/10.31578/jebs.v6i2.229.

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Universities occupy an important place in the training of qualified manpower needed by a country, in the production of knowledge and in service to the society with the educational services they provide. Due to the limited capacity and increasing demand in higher education, distance education (DE) programs in universities are spreading rapidly. In this study, the components affecting the service quality perception of the DE service offered and the score of the students, who are the most important customers of the DE program, were determined. Service quality was measured by DE-SERVQUAL, which ha
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Oktaviani, Safitri, Ayunda Pratiwi, Sri Wulandari, and Dedet Erawati. "Public Service Mall: Integration Quality In Education Services." Jurnal Polisci 3, no. 2 (2025): 64–77. https://doi.org/10.62885/polisci.v3i2.841.

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Background. The Public Service Mall (MPP) faces challenges, such as complex digital platforms and long service times, especially for people who are less tech-savvy. Aims. This study aims to analyze the implementation of public services at the Majalengka District Education Office through the Public Service Mall (MPP), using Indra Bastian's public service theory, which focuses on six key indicators: accountability, transparency, efficiency, effectiveness, responsiveness, and public satisfaction. Methods. This qualitative study employs interviews, observations, and documentation to collect data f
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Riofita, Hendra, and Muhammad Amjed Iqbal. "Enhancing Islamic Higher Education Image as the Halal Industry Driving Indonesian Halal Industries." Journal of Digital Marketing and Halal Industry 4, no. 1 (2022): 77–90. http://dx.doi.org/10.21580/jdmhi.2022.4.1.12439.

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Islamic higher education image as the halal industry driving Indonesian halal industries should be improved along with the increasing role of higher educations to succeed halal industry, through the services provided to the implementation of three pillars in the fields of academics, research and supporting elements or community services. This study aims to develop e-halal service quality, as an electronic service to enhance the image. Considering that electronic services are part of service innovation, and there is not enough evidence for such service innovation to enhance image, this study al
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Putra, R. R. J., and B. L. Putro. "Smart education: educational service system for equal quality education." Journal of Physics: Conference Series 1280 (November 2019): 032029. http://dx.doi.org/10.1088/1742-6596/1280/3/032029.

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Junaidah, Junaidah. "Adapting of Quality Education; Towards Excellent and Competitive Higher Education." AL-TANZIM: Jurnal Manajemen Pendidikan Islam 6, no. 1 (2022): 207–17. http://dx.doi.org/10.33650/al-tanzim.v6i1.3232.

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This study aims to analyze the adaptation of higher education in facing the dynamics of the times so that excellence and being able to win the competition. This study uses a phenomenological type of qualitative approach, in which researchers collect data through interviews, observation, and documentation. The data analysis technique is carried out through condensation, display, and data verification stages. The results showed that Raden Intan State Islamic University of Lampung has various strategies in improving the quality of its education through vision, leadership, and managerial reformula
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���������, I. Burlakova, ��������, and G. Chugarova. "Education Quality Assessment by Students." Standards and Monitoring in Education 4, no. 5 (2016): 13–17. http://dx.doi.org/10.12737/22510.

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Questions of education quality have the key positions on the educational services market. The problem of education quality assessment and the problem
 of education compliance with the requirements of the state and society remain relevant today. Education quality assessment is conducted to ensure quality
 control and provide objective information to all stakeholders. The tasks of the education quality assessment are: objective monitoring and evaluation
 of educational achievements of students; conducting of systematic and comparative analysis of educational service quality; infor
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Adhikari, Yadav. "Effect of Education on Service Quality of Service Industries." Social Inquiry: Journal of Social Science Research 4, no. 1 (2022): 64–83. http://dx.doi.org/10.3126/sijssr.v4i1.64807.

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The service sectors always focus to upgrade and improve the service quality when they pursue the new product or services to the customers. Based on the service quality literature, this paper assesses the five dimension of SERVQUAL model and make a gap analysis including antecedents of gaps and effects of education to mould the service quality in different organizational settings, most importantly in the service sector. To collect the information and knowledge on service quality, different service quality literature, practices as well as notions of the service delivery of different service sect
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Dissertations / Theses on the topic "Education quality and education service"

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Haughton, James Francis. "Education reform : working towards quality music service provision." Thesis, University of Leicester, 1998. http://hdl.handle.net/2381/30823.

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Sexton (1987) asserted that standards in education could most effectively be raised through responsiveness to customers and competition within the market-place. It has also been argued that the quality of educational provision could be raised using the same mechanisms. The Education Reform Act 1988, and the Education Act 1993 effectively paved the way for the development of a market for education. This market extends to all mainstream educational organisations including non-statutory services such as Local Education Authority maintained Music Services. This research project examines the extent
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Polycarpou, Evripides. "Service quality management and customer satisfaction in higher education : quality of services, customer satisfaction and customer behavioural intention in higher education." Thesis, Middlesex University, 2007. http://eprints.mdx.ac.uk/13601/.

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For the purpose of this project, a modified SERVQUAL instrument has been used to investigate undergraduate student perception of service quality at Cyprus College by determining if gaps existed in student expectation versus the perception of the actual experiences. The researcher acquired answers for five research questions designed to determine the relationship between service quality, student satisfaction, student behavioural intention, and certain demographic variables (gender, nationality, and number of years at the college). The population consisted of 1,398 students, which represented th
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Harley-McClaskey, Deborah. "Service-Learning as a Quality Initiative." Digital Commons @ East Tennessee State University, 2006. https://dc.etsu.edu/etsu-works/4717.

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Lei, Un Ian. "A case study of service quality in an education centre." Thesis, University of Macau, 2008. http://umaclib3.umac.mo/record=b1950687.

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Kelso, Richard Scott. "Measuring undergraduate student perceptions of service quality in higher education." [Tampa, Fla] : University of South Florida, 2008. http://purl.fcla.edu/usf/dc/et/SFE0002507.

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Diedericks, Rita. "Students' perceptions of service quality at two South African higher education institutions / Rita Diedericks." Thesis, North-West University, 2012. http://hdl.handle.net/10394/10280.

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South African higher education institutions are facing increasing competition from both local and global competitors. This increasing competitive pressure has forced them to become aware of the importance of building and sustaining a suitable competitive advantage. Adding to this, South Africa’s economy, together with the world economies, has witnessed changing circumstances in relation to consumers’ needs, tastes and preferences. In this light, service quality has been recognised as a means to meet these challenges. As service industries play an important role in many economies around the wor
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Crathan, Ansbert. "Challenges in service marketing in private sector education." Thesis, Queensland University of Technology, 2002.

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Sickler, Stephanie L. "Undergraduate Student Perceptions of Service Quality as a Predictor of Student Retention in the First Two Years." Bowling Green State University / OhioLINK, 2013. http://rave.ohiolink.edu/etdc/view?acc_num=bgsu1382361091.

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Shauchenka, Hanna. "Affective quality of educational services measurement in the context of higher education marketing." Thesis, University of Plymouth, 2015. http://hdl.handle.net/10026.1/3525.

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Educational marketing has become an increasingly important area within Higher Education as the competition for students has intensified. Being able to measure and understand the quality of educational services – a key factor in the decision making process for a prospective student – is an incredibly challenging problem as it involves the quantitative measurement of factors such as emotions and affections towards an Institution or programme, which themselves tend to be intangible. The application of total quality management philosophy and methodology in the context of higher education today is
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Egedigwe, Eges. "Service Quality and Perceived Value of Cloud Computing-Based Service Encounters: Evaluation of Instructor Perceived Service Quality in Higher Education in Texas." NSUWorks, 2015. http://nsuworks.nova.edu/gscis_etd/54.

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Cloud computing based technology is becoming increasingly popular as a way to deliver quality education to community colleges, universities and other organizations. At the same time, compared with other industries, colleges have been slow on implementing and sustaining cloud computing services on an institutional level because of budget constraints facing many large community colleges, in addition to other obstacles. Faced with this challenge, key stakeholders are increasingly realizing the need to focus on service quality as a measure to improve their competitive position in today's highly co
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Books on the topic "Education quality and education service"

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Barnett, A. Service quality in Higher Education. UMIST, 1992.

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Lee, Cheryl A. Service quality in graduate business education. University College Dublin, 1993.

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Officers, Society of Education. Financing quality in the education service. The Society, 1988.

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F, Fendt Paul, and Vavrek G. Michael, eds. Quality improvement in continuing higher education and service organizations. E. Mellen Press, 1992.

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Twachtman-Cullen, Diane. How well does your IEP measure up?: Quality indicators for effective service delivery. Starfish Specialty Press, 2002.

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W, LaVigna Gary, ed. The Periodic service review: A total quality assurance system for human services and education. P.H. Brookes Pub. Co., 1994.

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Bostic, Jacquelyn L. HACCP for food service professionals: Continuing education self study manual. 3rd ed. LaVella Food Specialists, 1998.

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Department, Warwickshire (England) Education. Quality and equality: Policy statement on equal opportunities in Warwickshire's education service. Warwickshire County Council, 1991.

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CETUS, (Consortium) CSU-SUNY-CUNY Joint Committee Working Group on Ownership Legal Rights of Use and Fair Use. Information resources and library services for distance learners: A framework for quality. California State University, 1997.

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Auditor-General, Victoria Office of the. Early childhood development services: Access and quality. Victorian Government Printer, 2011.

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Book chapters on the topic "Education quality and education service"

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Boyle, Christopher, Shane Costello, and Kelly-Ann Allen. "The Importance of Pre-Service Secondary Teachers’ Attitudes Towards Inclusive Education: The Positive Impact of Pre-Service Teacher Training." In Research for Inclusive Quality Education. Springer Nature Singapore, 2022. http://dx.doi.org/10.1007/978-981-16-5908-9_4.

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Alchin, Carolyn. "Quality Practices for Career Readiness for Pre-service Teachers." In Encyclopedia of Teacher Education. Springer Singapore, 2019. http://dx.doi.org/10.1007/978-981-13-1179-6_212-1.

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Alchin, Carolyn. "Quality Practices for Career Readiness for Pre-service Teachers." In Encyclopedia of Teacher Education. Springer Nature Singapore, 2022. http://dx.doi.org/10.1007/978-981-16-8679-5_212.

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Zhou, Catherine, Ben Y. B. Chan, and Neil C. Mickleborough. "Why Is Service Leadership Important in Higher Education?" In Quality of Life in Asia. Springer Singapore, 2015. http://dx.doi.org/10.1007/978-981-287-515-0_9.

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Boyle, Christopher, Kelly-Ann Allen, and Christopher L. Barrell. "Issues in Primary and Secondary Pre-service Teachers’ Attitudes Towards Inclusive Education." In Research for Inclusive Quality Education. Springer Nature Singapore, 2022. http://dx.doi.org/10.1007/978-981-16-5908-9_3.

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Shek, Daniel T. L., and Po Chung. "Service Leadership Education for University Students: Seven Unfinished Tasks." In Quality of Life in Asia. Springer Singapore, 2015. http://dx.doi.org/10.1007/978-981-287-515-0_15.

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Perdue, Richard R., and Steven D. Sheetz. "Quality System Management and Education in Service Environments." In Service Science, Management and Engineering Education for the 21st Century. Springer US, 2008. http://dx.doi.org/10.1007/978-0-387-76578-5_11.

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Joseph, Mathew, Beatriz Joseph, and John B. Ford. "Service Quality in Education: An Importance-Performance Approach." In Developments in Marketing Science: Proceedings of the Academy of Marketing Science. Springer International Publishing, 2015. http://dx.doi.org/10.1007/978-3-319-17320-7_52.

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Al-Shamsi, Aisha, Mohammad A. Al-Hawari, Semiyu Adejare Aderibigbe, and Maher Omar. "Impact of Service Quality on Student Retention in UAE Higher Education Institutions." In Future Trends in Education Post COVID-19. Springer Nature Singapore, 2023. http://dx.doi.org/10.1007/978-981-99-1927-7_17.

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AbstractA major goal of this study is to demonstrate how improving the quality of services can be used to enhance higher education institutions’ ability to hold on to their students and assist them in graduating on time. This study investigates the relationship between service quality and student retention in the higher education sector, as well as the influences of satisfaction, trust, and commitment on this relationship. The study discusses how Institutions can retain their students while defining service quality in the present day. Hence, the literature focused on how service quality impact
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Eprilianto, Deby Febriyan, Trenda Aktiva Oktraiyanda, M. Noer Falaq Al Amin, Melda Fadiyah Hidayat, Yuyun Eka Kartika Sari, and Nur Fadillah Sebti Sulistiana. "Service Quality of Public Service Malls: Study of Public Satisfaction Survey Analysis of Electronic Services." In Advances in Social Science, Education and Humanities Research. Atlantis Press SARL, 2023. http://dx.doi.org/10.2991/978-2-38476-152-4_175.

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Conference papers on the topic "Education quality and education service"

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Dužević, Ines, Mario Vučić, and Tomislav Baković. "EVALUATING SERVICE QUALITY IN CROATIAN ADULT EDUCATION INSTITUTIONS." In 17th annual International Conference of Education, Research and Innovation. IATED, 2024. https://doi.org/10.21125/iceri.2024.0956.

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D Senn, William, Gayle Prybutok, Kittipong Boonme, and Victor R. Prybutok. "Development and Testing of an Education Service Quality Model [Abstract]." In InSITE 2021: Informing Science + IT Education Conferences. Informing Science Institute, 2021. http://dx.doi.org/10.28945/4781.

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Aim/Purpose: This study builds upon theory to develop and test a parsimonious model of service quality importance, the Higher Education Service Quality Importance (HESQI) Model, for use in standardized, frequent surveys of student satisfaction in higher education service delivery. Background: Educational institutions operating in the higher education marketplace are facing increased competition for students. In order to be competitive in terms of the student services provided, these institutions need a method to evaluate and measure, on a frequent and recurring basis, the quality and performan
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Ali, Enjang Yusuf, Munir Munir, Johar Permana, and Dedy Achmad Kurniady. "Academic Service Quality in Education Management in Higher Education." In Proceedings of the 3rd International Conference on Research of Educational Administration and Management (ICREAM 2019). Atlantis Press, 2020. http://dx.doi.org/10.2991/assehr.k.200130.221.

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Kholudeneva, A. O., D. I. Shapovalov, and T. A. Kochetkova. "Modeling of satisfaction of consumers of educational services." In II All-Russian (national) scientific conference with international participation "Russian Science, Innovation, Education". Krasnoyarsk Science and Technology City Hall, 2023. http://dx.doi.org/10.47813/rosnio-ii.2023.8.329-333.

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. This study is an analysis of the impact of service quality, online advertising and innovations in education on the satisfaction of consumers of paid educational services in the Penza region. This study is based on sociological quantitative research conducted in the form of a survey. The number of participants in the survey was 250 people. The results of the study show that the quality of service and innovation in education has the greatest impact on the brand image of educational institutions, while online advertising does not significantly affect the brand image of educational institutions.
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Sunaengsih, Cucun, Aan Komariah, Dedy Achmad Kurniady, Muthahharah Thahir, and Badrud Tamam. "Academic Service Quality Survey in Higher Education." In 4th International Conference on Research of Educational Administration and Management (ICREAM 2020). Atlantis Press, 2021. http://dx.doi.org/10.2991/assehr.k.210212.041.

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Andronie, Mihai, and Maria Andronie. "QUALITY MANAGEMENT SYSTEMS AND STANDARDS FOR EDUCATION." In eLSE 2014. Editura Universitatii Nationale de Aparare "Carol I", 2014. http://dx.doi.org/10.12753/2066-026x-14-209.

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In education, as in most other areas of activity, there are standards that regulate the processes that are carried on by learning institutions like universities for example. Some of these standards are in the form of governmental regulations that are mandatory for any institution that provides education services, while other standards are voluntary and are applicable to the education services that are carried on. There are also standards for quality management systems that can be used in a large variety of domains, among them being also education. There must not be confused the standards that
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Kukharska, Liliia. "QUALITY OF EDUCATIONAL SERVICE IN UKRAINIAN HIGHER EDUCATION INSTITUTIONS: CHALLENGE-RESULT PARADIGM." In GRUNDLAGEN DER MODERNEN WISSENSCHAFTLICHEN FORSCHUNG. European Scientific Platform, 2022. http://dx.doi.org/10.36074/logos-12.08.2022.43.

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Dobre, Iuliana. "AN OVERVIEW OF QUALITY OF SERVICE APPROACH IN E-LEARNING ENVIRONMENTS." In eLSE 2012. Editura Universitara, 2012. http://dx.doi.org/10.12753/2066-026x-12-023.

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Virtually the higher education organizations are looking to improve continuously their educational process and the effectiveness of the same. Specific quality standards for ensuring a proper approach to education quality have been developed in the past decade in order to better fit the clients and end users requirements. As shown in some studies (Chapman and Adams, 2002) the precise meaning of education quality and the path to improvement of quality are often left unexplained. Higher education has a very important role in ensuring that professional people are handed to end users (industrial an
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Aboltina, Liga, and Ineta Helmane. "In-Service Teachers’ Education Field Preferences in their Final Papers." In 82nd International Scientific Conference of the University of Latvia. University of Latvia Press, 2024. http://dx.doi.org/10.22364/htqe.2024.04.

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Education is essential to keep up with the constantly developing world. The quality of education systems relies heavily on teachers. Teachers need training, resources and support to do their jobs effectively. It is crucial to train and recruit qualified teachers to ensure the success of the education system. In Latvia, the necessities for the professional development of teachers are determined by the Education Development Guidelines 2021–2027. The article analyses theoretical materials concerning the essence of in-service teacher training. Within the framework of in-service teacher training im
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Bosu, Leticia, Edmond Kwesi Agormedah, and Prince Yeboah Asare. "STUDENTS’ FEEDBACK ON SERVICE QUALITY IN HIGHER EDUCATION." In 11th annual International Conference of Education, Research and Innovation. IATED, 2018. http://dx.doi.org/10.21125/iceri.2018.1125.

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Reports on the topic "Education quality and education service"

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Sinsay-Villanueva, Leih Maruss, Glenda Darlene Garcia, Valerie Lim, et al. Quality Education Starting with Teacher Education. Philippine Institute for Development Studies, 2025. https://doi.org/10.62986/dp2025.04.

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Teacher education and development in the Philippines face serious challenges, including underperforming teacher education institutions (TEIs), inadequate and often misguided professional development systems, and an unclear career progression track. A particular concern is the persistently low average passing rates in the Licensure Examination for Teachers (LET), indicating that underperforming TEIs dominate teacher production, crowding out graduates from better-performing TEIs. This study investigates the pre-service aspect of teacher quality, aiming to determine the indicators of quality in t
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Verdisco, Aimee, and Marcelo Pérez Alfaro. Measuring Education Quality in Brazil. Inter-American Development Bank, 2010. http://dx.doi.org/10.18235/0008061.

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Education quality can be measured in various ways, including the analysis of learning and other outcomes in children and through the analysis of underlying services. In Brazil, a collaborative endeavor between the IDB, the Ministry of Education and the Carlos Chagas Foundation focuses on the latter. This brief details the processes and results to date.
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Cheeseman, Kathryn. The Impacts of Environmental Conditions on Health and Education. Institute of Development Studies, 2024. http://dx.doi.org/10.19088/k4dd.2024.040.

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This rapid evidence review considers how environmental conditions affect health and education service delivery, how conditions within facilities (internal environmental quality) influence health and education outcomes, and available evidence for cost-effective infrastructure mitigations to improve environmental conditions within facilities. In the time available for this review limited evidence was found looking at local environmental conditions and how health and education facilities have applied adaptive strategies to improve indoor environmental quality and promote climate resilience of ser
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VASILYEVA, E. THE ESSENCE AND SPECIFICS OF ADDITIONAL EDUCATIONAL SERVICES: AN EVOLUTIONARY APPROACH. Science and Innovation Center Publishing House, 2021. http://dx.doi.org/10.12731/2070-7568-2021-10-6-1-38-44.

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The article examines the economic essence of the concept of “educational service” from the perspective of an evolutionary approach. The characteristic is given and the specifics of additional educational services at the present stage of the development of the education system are determined. The criteria for the quality of educational services are given.
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Sinsay-Villanueva, Leih Maruss, and Aniceto Jr Orbeta. Embracing Challenges, Envisioning Solutions: Advancing Teacher Education and Development in the Philippines. Philippine Institute for Development Studies, 2023. http://dx.doi.org/10.62986/pn2023.22.

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Written for the Second Congressional Commission on Education and based on existing research, this Policy Note looks at the current state of teacher education and development in the Philippines. It finds serious issues such as underperforming teacher education institutions (TEIs), inadequate and often misguided professional development systems, and an unclear career progression track. It recommends ensuring that pre-service teacher quality is sustained and translated into in-service teaching quality. Specifically, it urges the government to incentivize teacher education, address TEI quality iss
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Roth, Vathana, and Pide Lun. Health and Education in Cambodia: Policies, Institutions and Practices. Cambodia Development Resource Institute, 2015. https://doi.org/10.64202/wp.105.201508.

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Motivated by the relatively low indicators for access to basic secondary education and healthcare, the study attempts to (1) analyse national policy and institutional framework for inclusive development in health and education, and (2) identify areas needing attention or updating. In education, Cambodia has made considerable progress towards achieving universal nine-year basic education. Supply-side issues are more important than demand-side factors, particularly the poor quality of teaching and learning; relatively low, albeit growing, government funds for education; corruption in service del
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Rivera, John Paolo, Leih Maruss Sinsay-Villanueva, Ivan Harris Tanyag, Jenard Berroya, Glenda Darlene Garcia, and Valerie Lim. Revitalizing the Philippine Education System: Facilitating Access and Participation to In-Service Training (INSET) and Teacher Professional Development (TPD). Philippine Institute for Development Studies, 2025. https://doi.org/10.62986/dp2025.14.

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Teaching quality is considered one of the foundations of student achievement and institutional performance. Consequently, linking in-service training (INSET) and teacher professional development (TPD) to student outcomes has been at the forefront of education research. This inquiry focuses on how to improve accessibility and participation in INSET and TPD programs to enhance teaching quality and revitalize the Philippine education system. Accessibility issues, allocation practices, and implementation challenges of INSET and TPD programs are examined. By triangulating data from document reviews
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Kharadzhian, Natalia, Larysa Savchenko, Karyna Safian, Yuliia Kulinka, and Oksana Mykolaivna Kopylova. Future Professional Education Specialists’ Mastering of Project Methodology of Creating Pedagogical Situations in the Service Sector. [б. в.], 2020. http://dx.doi.org/10.31812/123456789/4142.

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The article reveals the problems of mastering by future specialists of the project methodology of creating pedagogical situations in higher education institutions as a means of improving the quality of education. Objectives of the article: to determine the influence of the project method on the creation of pedagogical situations in the process of teaching students; the choice of logic and mechanism of design actions depends on the purpose and the initial conceptual position regarding the subject reincarnates; to study the influence of pedagogical situations on the quality of education in the h
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Albert, Jose Ramon, Jan Carlo Punongbayan, and Mika Muñoz. Returns to Education in the Philippines (2005–2022): Declining Benefits, Increased Inequities. Philippine Institute for Development Studies, 2024. http://dx.doi.org/10.62986/pn2024.09.

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Abstract:
This Policy Note examines the returns to education in the Philippines from 2005 to 2022, focusing on salaried college graduates. It reveals that returns have declined but have become more similar across various levels of educational attainment. The most significant decrease has been observed in the returns on college education, which has disproportionately affected low-wage workers, contradicting previous research. This trend may be attributed to the growth of formal employment, a transition from agriculture to services, changes in job quality, and a decline in education quality. This Note hig
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10

Sowa, Patience, Rachel Jordan, Wendi Ralaingita, and Benjamin Piper. Higher Grounds: Practical Guidelines for Forging Learning Pathways in Upper Primary Education. RTI Press, 2021. http://dx.doi.org/10.3768/rtipress.2021.op.0069.2105.

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Abstract:
To address chronically low primary school completion rates and the disconnect between learners’ skills at the end of primary school and the skills learners need to thrive in secondary school identified in many low- and middle-income countries, more investment is needed to improve the quality of teaching and learning in upper primary grades. Accordingly, we provide guidelines for improving five components of upper primary education: (1) In-service teacher professional development and pre-service preparation to improve and enhance teacher quality; (2) a focus on mathematics, literacy, and core c
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