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Relevant bibliographies by topics / Effective apologising

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Academic literature on the topic 'Effective apologising'

Author: Grafiati

Published: 2 June 2025

Last updated: 31 July 2025

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Journal articles on the topic "Effective apologising"

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Harutyunyan, Gohar, and Shushanik Azaryan. "THE SOCIOPRAGMATIC DIMENSIONS OF APOLOGISING AS A COMMUNICATIVE ACT." Armenian Folia Anglistika 21, no. 1(31) (2025): 39–52. https://doi.org/10.46991/afa/2025.21.1.39.

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In the context of sociopragmatics, communication plays a fundamental role in the expression and negotiation of social norms and expectations. Effective communication hinges on an understanding of sociopragmatic principles, such as politeness strategies and speech acts. This study aims to examine the communicative act of apologizing, focusing on the speaker- sign-listener- social context correlation. The objective is to determine how the choice of various linguistic forms influences perceptions of politeness and social appropriateness in communication. By analyzing different types of apologies,

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Varma, Susanna Bithiah, Shamala Paramasivam, and Vahid Nimehchisalem. "Strategies and Leadership Values in Obama’s Apology Discourse." Open Linguistics 6, no. 1 (2020): 463–81. http://dx.doi.org/10.1515/opli-2020-0026.

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AbstractThis study analyses leadership apologies to gain insights into effective leadership performance from the perspective of apologising. The study explores Obama’s leadership qualities that are projected through his apology discourse mainly the strategies used to construct his apologies and values that emerge from them. The study concluded that leadership should be versatile for a leader to be able to perform efficiently in crucial situations. It is important for a leader to have the ability to blend strategies to display good values to perform the speech act of apology well because in doi

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Zainuddin, Noor Amalia Nabilah, and Lalu Nurul Yaqin. "Linguistic Politeness in Apologies: Comparing Strategies of Bruneian and Indonesian University Students." Journal of Language and Literature Studies 4, no. 3 (2024): 544–62. https://doi.org/10.36312/jolls.v4i3.2103.

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Linguistic politeness, especially in apology situations, is essential for maintaining social harmony and ensuring effective communication across different cultural contexts. The study aimed to examine linguistic politeness among university students in the context of apologies. The study compared politeness strategies between Bruneian and Indonesian university students from different universities. Data were collected using the Discourse Completion Task (DCT) method, where respondents were presented with specific situations or scenarios and asked to express what they would say in those situation

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Cyna, Allan M. "Little words BIG impact: Perioperative communication for children with burns." Anaesthesia and Intensive Care 48, no. 2 (2020): 123–28. http://dx.doi.org/10.1177/0310057x20914909.

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Anaesthetists are key members of teams caring for burn-injured children in almost every aspect of their management. Their role can involve initial resuscitation, intensive care, analgesia, and anaesthesia for multiple procedures both acutely and subsequently for scar management. As key members of burns management teams, effective communication with patients and their families as well as other members of the burn care team is vital. There is little guidance, however, addressing how the anaesthetist might communicate and optimise anaesthetic burns care of children pre-, intra-, and postoperative

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Sormin, Ihwan, Maulida Khairunnisa, and Dinda Suciana Rambe. "PERLINDUNGAN HUKUM MELALUI PRANATA SURAT TUMBAGA HOLING DALAM MASYARAKAT BATAK ANGKOLA." Jurnal AL-MAQASID: Jurnal Ilmu Kesyariahan dan Keperdataan 10, no. 1 (2024): 1–19. http://dx.doi.org/10.24952/almaqasid.v10i1.9936.

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This research analyses how the state protects the existence of surat tumbaga holing institutions as a costitutional right of the Angkola Batak community. This research is a normative legal research that is normative empirical in nature which is legal research to find legal rules in the principle of surat tumbaga holing in accordance with the principles of the Indonesian legal system. Primary data used are legal materials from the library and laws and regulations related to legal protection, social structure and local wisdom. To support this data, secondary data is added from the behaviour and

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Sadaf, Ahsan (Ph.D), Ali Butt Tayyab, and Khan Soulat. "Effectiveness of Apologizing Effectively Intervention among Married Couples: Enhancing Communication Patterns, Tolerance for Disagreement and Marital Quality." Academy of Education and Social Sciences Review 5, no. 2 (2025). https://doi.org/10.5281/zenodo.15565979.

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This study aimed to examine the effectiveness of apologising effectively which was a positive psychology intervention for enhancing the Tolerance for Disagreement (TfD), Positive Communication Patterns (PCP) and marital quality, along with reducing Negative Communication Patterns (NCP) in married couples. For this purpose, married couples who had been married for a minimum of three years and had at least one child were selected by using purposive and snowball sampling. A pre-test/post-test experimental design was employed. Random assignment of married couples to a control group (husbands and w

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Antonopoulou, Vivi, Paulina M. Schenk, Alison R. McKinlay, et al. "Healthcare Professionals' Responses to Complaints: A Qualitative Interview Study With Patients, Carers and Healthcare Professionals Using the Theoretical Domains Framework and COM‐B Model." Health Expectations 27, no. 6 (2024). https://doi.org/10.1111/hex.70118.

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ABSTRACTBackgroundPatient complaints in healthcare settings can provide feedback for monitoring and improving healthcare services. Behavioural responses to complaints (e.g., talking or apologising to a patient) can influence the trajectory of a complaint for instance, whether a complaint is escalated or not. We aimed to explore healthcare professional (HCP) and service user (patient and carer) views on complaints' management and the perceived factors influencing responses to complaints within a healthcare setting by applying behavioural frameworks.MethodA qualitative study was conducted using

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Book chapters on the topic "Effective apologising"

1

Hassim, Shireen. "On Not Apologising: Winnie Madikizela-Mandela and the TRC Hearing into the Mandela United Football Club." In Unsettling Apologies. Policy Press, 2022. http://dx.doi.org/10.1332/policypress/9781529227956.003.0006.

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This chapter examines the appearance of Winnie Madikizela-Mandela at South Africa’s Truth And Reconciliation Commission, and specifically her refusal to make a full apology to the victims of the actions of the Mandela United Football Club. The chapter makes two arguments. First, that there is an implicit gendered script apparent in the hearing, in the ways in which apology was demanded, as well as in the affective moves at work in Madikizela-Mandela’s testimony. The chapter argues that the strategy of discursive reattribution at work in her testimony placed responsibility fully on the aparthei

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