Log in

Relevant bibliographies by topics / EFQM (Eurpean Foundation for Quality Management) / Journal articles

To see the other types of publications on this topic, follow the link: EFQM (Eurpean Foundation for Quality Management).

Journal articles on the topic 'EFQM (Eurpean Foundation for Quality Management)'

Author: Grafiati

Published: 10 September 2021

Last updated: 29 July 2025

Create a spot-on reference in APA, MLA, Chicago, Harvard, and other styles

Select a source type:

Consult the top 50 journal articles for your research on the topic 'EFQM (Eurpean Foundation for Quality Management).'

Next to every source in the list of references, there is an 'Add to bibliography' button. Press on it, and we will generate automatically the bibliographic reference to the chosen work in the citation style you need: APA, MLA, Harvard, Chicago, Vancouver, etc.

You can also download the full text of the academic publication as pdf and read online its abstract whenever available in the metadata.

Browse journal articles on a wide variety of disciplines and organise your bibliography correctly.

1

Maulana, Danis, Nur Lailany Fenny Beauty, Farizi Rachman, and Ristanti Akseptori. "Penilaian Business Sustainability Menggunakan Model European Foundation for Quality Management pada Tenant Wirausaha Merdeka." JURNAL NUSANTARA APLIKASI MANAJEMEN BISNIS 9, no. 2 (2024): 327–43. http://dx.doi.org/10.29407/nusamba.v9i2.21002.

Full text

Abstract:

Research aim: Analyzing the impact of the EFQM 2020 model on assessing business sustainability and business orientation categories of Wirausaha Merdeka tenants using Structural Equation Modeling and EFQM self-assessment. Method: The research uses quantitative data, the SEM (Structural Equation Modeling) method, and EFQM self-assessment. Research Finding: The results of the SEM analysis reveal that organizational culture and leadership, driving performance and transformation, and strategic and operational performance positively influence business sustainability. On the other hand, purpose, visi

APA, Harvard, Vancouver, ISO, and other styles

2

Shaaban, Safaa, and Mohamed A. Khalek Hassan. "The european foundation for quality management (efqm) model scale: a quantitative instrument." Journal of Management and Science 11, no. 3 (2021): 61–65. http://dx.doi.org/10.26524/jms.11.27.

Full text

Abstract:

The purpose of the paper is to present a scale to measure EFQM model application in any organization as an instrument. This paper will present a set of original information and tool for the Model users. A quantitative research strategy with SPSS uses to test the validity and reliability of the presented questioners. The EFQM model scale will guide and support future research lines in this field of management. A literature review from previous publications wasconducted. Many papers were selected and aspects related to the purpose. The suggested scale was tested with around 100 NGOs in the Middl

APA, Harvard, Vancouver, ISO, and other styles

3

TÓTH, Barna, and Edit SZŰCS. "EFQM Model and Quality Management: Leadership and Innovation." Cross-Cultural Management Journal XVII, no. 1 (2025): 17–25. https://doi.org/10.70147/c271725.

Full text

Abstract:

The purpose of this study is to examine the relationship between the EFQM (European Foundation for Quality Management) model and other widely used quality management frameworks. The EFQM model offers a structured, holistic approach to continuous improvement that prioritizes management and organizational culture, which enables organizations to develop and increase performance. Together with systems such as ISO and Six Sigma, EFQM can play a framework role in increasing competitiveness between industries. The research analyzes how management styles and organizational culture can influence the ac

APA, Harvard, Vancouver, ISO, and other styles

4

Hameed, Miami. "The application of the radar approach in the European Foundation Quality Management (EFQM)." Iraqi Journal of Intelligent Computing and Informatics (IJICI) 1, no. 2 (2022): 78–85. http://dx.doi.org/10.52940/ijici.v1i2.14.

Full text

Abstract:

In managing today's dynamic and challenging business environment, managers want to show that their firms stand apart. The most common way to do this is to raise performance levels consistently. An organization's progress toward organizational excellence can be measured using the European Foundation for Quality Management (EFQM) Excellence Model, which is the most accurate and relevant method. The EFQM model is used in this research to provide a novel integrated strategy for improving overall organizational Performance. RADAR's approach and the proposed technique based on fuzzy Logic were used

APA, Harvard, Vancouver, ISO, and other styles

5

Ahidar, Ikram, Imadeddine Oubrahim, and Forough Farhadi Cheshmeh Morvari. "THE USE OF THE EXCELLENCE EFQM MODEL IN THE HEALTHCARE SECTOR." Journal of Engineering, Management and Information Technology 1, no. 2 (2023): 75–84. http://dx.doi.org/10.61552/jemit.2023.02.004.

Full text

Abstract:

As the healthcare sector is under growing pressure to enhance patient outcomes and reduce costs, quality management systems are becoming increasingly essential to ensure high-quality care and efficient operations. The EFQM (European Foundation for Quality Management) model serves as a framework for assessing an organization's quality management system. This paper provides an overview of the implementation of EFQM in the healthcare sector based on the literature analysis. Findings revealed that the EFQM model is unsuitable for the hospital sector and needs to be customized before it can be used

APA, Harvard, Vancouver, ISO, and other styles

6

Taraza, Effrosyni, Sofia Anastasiadou, Christos Papademetriou, and Andreas Masouras. "Evaluation of Quality and Equality in Education Using the European Foundation for Quality Management Excellence Model—A Literature Review." Sustainability 16, no. 3 (2024): 960. http://dx.doi.org/10.3390/su16030960.

Full text

Abstract:

Purpose: The purpose of this study was to determine the effects of the European Foundation for Quality Management (EFQM) Excellence Model on education and its contribution to ensuring high-quality education equality. Design/Methodology/Approach: A systematic literature review was conducted based on data from three academic publishers (Taylor & Francis, Emerald, and Elsevier Science Direct). Of the 69 journal articles, 61 were published between 2003 and 2023 and documented the results of the EFQM quality tool, and 8 articles were removed. Findings: The study highlights the results of applyi

APA, Harvard, Vancouver, ISO, and other styles

7

Hemsworth, David. "An Empirical Assessment Of The EFQM Excellence Model In Purchasing." International Business & Economics Research Journal (IBER) 15, no. 4 (2016): 127–46. http://dx.doi.org/10.19030/iber.v15i4.9715.

Full text

Abstract:

This study focuses on the important concepts of quality management, internal customer satisfaction, and business performance within the neglected purchasing unit of manufacturing firms on the basis of the European Foundation for Quality Management (EFQM) Excellence Model, thus, filling a void in the existing literature. In doing so, this study tests the viability of the EFQM model in a single functional unit. Three hypothesis were generated based on the EFQM model to identify the specific relationships between purchasing’s quality management practices (EFQM enabler), internal customer satisfac

APA, Harvard, Vancouver, ISO, and other styles

8

de Menezes, Lilian M., Ana B. Escrig-Tena, and Juan C. Bou-Llusar. "Sustainability and Quality Management: has EFQM fostered a Sustainability Orientation that delivers to stakeholders?" International Journal of Operations & Production Management 42, no. 13 (2022): 155–84. http://dx.doi.org/10.1108/ijopm-10-2021-0634.

Full text

Abstract:

PurposeAs a Quality Management (QM) framework, the European Foundation for Quality Management (EFQM) Excellence Model has stakeholder management at its core. In EFQM (2012), based on which assessments were made until 2021, “creating a sustainable future” was a fundamental principle, but how it translated to a Sustainability Orientation and delivered to stakeholders remains questionable. This study aims to investigates the Sustainability Orientation within EFQM (2012) and its associations with Results for stakeholders.Design/methodology/approachLongitudinal assessments of recognized-for-excelle

APA, Harvard, Vancouver, ISO, and other styles

9

van Schoten, Steffie, Carolien de Blok, Peter Spreeuwenberg, Peter Groenewegen, and Cordula Wagner. "The EFQM Model as a framework for total quality management in healthcare." International Journal of Operations & Production Management 36, no. 8 (2016): 901–22. http://dx.doi.org/10.1108/ijopm-03-2015-0139.

Full text

Abstract:

Purpose – To guide organizations toward total quality management (TQM), various models have been developed such as the European Foundation for Quality Management Excellence Model (EFQM Model). The purpose of this paper is to conduct a longitudinal investigation of whether the EFQM Model can serve as a framework for TQM in healthcare. Design/methodology/approach – Data on a national representative survey about quality management (QM) in the hospital population in the Netherlands were used to conduct this study. The survey had five measurement points between 1995 and 2011. Findings – The results

APA, Harvard, Vancouver, ISO, and other styles

10

Portela Maquieira, Silvia, Juan José Tarí, and José F. Molina-Azorín. "Transformational leadership and the European Foundation for Quality Management model in five-star hotels." Journal of Tourism Analysis: Revista de Análisis Turístico 27, no. 2 (2020): 99–118. http://dx.doi.org/10.1108/jta-02-2019-0007.

Full text

Abstract:

Purpose This work analyses quality management (through the European Foundation for Quality Management-EFQM-model) and transformational leadership in hotels in Spain. Design/methodology/approach The study analyses 102 5-star and 5-star large luxury hotels that answer a questionnaire on transformational leadership and the EFQM model. It analyses the degree of importance of quality and transformational leadership in hotels, the significant differences between groups of hotels (according to stars, size, modality and type of product) and the association between transformational leadership and quali

APA, Harvard, Vancouver, ISO, and other styles

11

Hashem, Tareq Nael. "Marketing Logistics in Reaching Organizational Excellence: Mediating Role of the European Foundation for Quality Management Excellence Model." Journal of Hunan University Natural Sciences 49, no. 4 (2022): 137–50. http://dx.doi.org/10.55463/issn.1674-2974.49.4.14.

Full text

Abstract:

This study is novel because it gathered between constructs of marketing logistics and reaching organizational excellence according to variables of the EFQM model. This hybrid gathering between constructs was not presented before – as far as the researcher knows – and it may help marketers and marketing managers in supporting marketing department efforts through the aid of excellence models, which may have the ability to increase the success factors of the marketing department. The current study aimed at examining the influence of marketing logistics dimensions (such as customer profiling, good

APA, Harvard, Vancouver, ISO, and other styles

12

I, KARUNA. "A Study on Working Capital Management in Automotive chassis Manufacturing Pvt Ltd." INTERANTIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT 08, no. 05 (2024): 1–5. http://dx.doi.org/10.55041/ijsrem34012.

Full text

Abstract:

The effective management of working capital is crucial for all companies. Key elements of working capital management include days sales outstanding (DSO), days inventory outstanding (DIO), days payable outstanding (DPO), and cash conversion cycle (CCC). A study conducted on 332 Czech companies, 20 of which were certified by the EFQM (European Foundation for Quality Management) Model, investigated how these components of working capital management impact a company's profitability. Two regression models were utilized for testing - pooled regression and maximum likelihood estimation (MLE). The re

APA, Harvard, Vancouver, ISO, and other styles

13

Berssaneti, Fernando Tobal, Ana Maria Saut, Májida Farid Barakat, and Felipe Araujo Calarge. "Is there any link between accreditation programs and the models of organizational excellence?" Revista da Escola de Enfermagem da USP 50, no. 4 (2016): 650–57. http://dx.doi.org/10.1590/s0080-623420160000500016.

Full text

Abstract:

Abstract OBJECTIVE To evaluate whether accredited health organizations perform better management practices than non-accredited ones. METHOD The study was developed in two stages: a literature review, and a study of multiple cases in 12 healthcare organizations in the state of São Paulo, Brazil. It surveyed articles comparing hospital accreditation with the EFQM (European Foundation for Quality Management) model of excellence in management. According to the pertinent literature, the accreditation model and the EFQM model are convergent and supplementary in some aspects. RESULTS With 99% confide

APA, Harvard, Vancouver, ISO, and other styles

14

Vukomanovic, Mladen, Mladen Radujkovic, and Maja Marija Nahod. "EFQM EXCELLENCE MODEL AS THE TQM MODEL OF THE CONSTRUCTION INDUSTRY OF SOUTHEASTERN EUROPE." JOURNAL OF CIVIL ENGINEERING AND MANAGEMENT 20, no. 1 (2014): 70–81. http://dx.doi.org/10.3846/13923730.2013.843582.

Full text

Abstract:

Over the years the European Foundation for Quality Management Excellence model (EFQM) has become a popular performance management tool and representation of Total Quality Management (TQM) in Europe. Although the model has been tested and supported by many questionnaire surveys, EFQM has never been validated on real self-assessment scores obtained from companies. Therefore this study validates the model on scores from 34 construction companies in South Eastern Europe. The analysis shows that: a) there is an enabler excellence construct that is obtained by each enabler criteria; b) there is a re

APA, Harvard, Vancouver, ISO, and other styles

15

Zárraga-Rodríguez, Marta, and M. Jesús Álvarez. "Efficient information-related practices in companies committed to EFQM." TQM Journal 28, no. 6 (2016): 798–813. http://dx.doi.org/10.1108/tqm-03-2015-0040.

Full text

Abstract:

Purpose The purpose of this paper is to explore whether or not companies committed to quality management within the European Foundation for Quality Management (EFQM) Excellence Model framework use and manage the information in an efficient way, i.e., they have developed information capability. In particular, this research investigates the links between information capability and the EFQM Excellence Model. Design/methodology/approach This study is an extension of previous work by Zárraga-Rodríguez and Alvarez (2013), which was a first qualitative approach to the subject. In that work the EFQM E

APA, Harvard, Vancouver, ISO, and other styles

16

Romana, Fernando Acabado, and Carlos Guillen Gestoso. "Adopting a New Management Model Supported by European Foundation for Quality System." International Journal of Economics, Business and Management Research 06, no. 05 (2022): 19–43. http://dx.doi.org/10.51505/ijebmr.2022.6503.

Full text

Abstract:

This article aims to study and prove the adoption of a new Management Model, in a process of organizational transformation and in the case in particular through changes in the shareholder body, the change of generation and especially by the inclusion of the professional management team, in consequence of the key performance indicators improvement, including the EFQM score as an all.

APA, Harvard, Vancouver, ISO, and other styles

17

Dania, Tomáš, Kateřina Mlejnková, and Ida Rašovská. "Quality Destination Management." Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis 67, no. 4 (2019): 1027–37. http://dx.doi.org/10.11118/actaun201967041027.

Full text

Abstract:

Tourism is recognized as a significant industry worldwide, a key sector and source of development and income in several countries. The article focuses on quality management in tourist destinations in the Czech Republic. The overall objective of the present study is to uncover the evaluation of destination management by tourist organisations. Hence, the importance of destination management for each organisation based on the model of excellence EFQM (European Foundation for Quality Management) is evaluated. Moreover, the article highlights and assesses the difference between organisations which

APA, Harvard, Vancouver, ISO, and other styles

18

Martínez, Belén. "Calidad. ¿Qué es el modelo EFQM (European Foundation for Quality Management)?" Anales de Pediatría Continuada 6, no. 5 (2008): 313–18. http://dx.doi.org/10.1016/s1696-2818(08)74887-x.

Full text

APA, Harvard, Vancouver, ISO, and other styles

19

Escrig-Tena, Ana B., Beatriz Garcia-Juan, and Mercedes Segarra-Ciprés. "Drivers and internalisation of the EFQM excellence model." International Journal of Quality & Reliability Management 36, no. 3 (2019): 398–419. http://dx.doi.org/10.1108/ijqrm-08-2017-0161.

Full text

Abstract:

Purpose Although the European Foundation for Quality Management (EFQM) Excellence Model has been widely adopted throughout Europe, a thorough examination of the factors that contribute to the internalisation of the model (i.e. a substantive adoption) has been neglected in the literature. The purpose of this paper is to present a model that analyses the drivers of the real internalisation of the EFQM excellence model, with a focus on the role of motives for adoption, and appraisal and compensation systems. Design/methodology/approach An empirical study was carried out based on a sample of Spani

APA, Harvard, Vancouver, ISO, and other styles

20

Nabitz, Udo, Achim Schaefer, and Jan Walburg. "EFQM Qualitätsmanagement: Einzelfallstudie in einer Beratungsstelle." SUCHT 52, no. 1 (2006): 35–47. http://dx.doi.org/10.1024/2006.01.04.

Full text

Abstract:

Fragestellung: Ist der Ansatz der European Foundation for Quality Management (EFQM) geeignet um das Qualitätsniveau einer Suchtberatungsstelle zu verbessern? </p><p> Methodik: In einer Einzelfallstudie wird die fünfjährige Durchführung des EFQM Qualitätsmanagements unter Einbezug aller Mitarbeiter beschrieben und zu drei Messzeitpunkten in 1998, 2000 und 2003 empirisch überprüft. </p><p> Ergebnisse: Das Qualitätsniveau der Beratungsstelle stieg von Niveau drei auf Niveau vier gemäß der EFQM-Kriterien. Die Beratungsstelle hat 30 Teilkriterien zur Prozessqualität systemat

APA, Harvard, Vancouver, ISO, and other styles

21

Sütőová, Andrea, Katarína Teplická, and Martin Straka. "Application of the EFQM Model in the Education Institution for Driving Improvement of Processes towards Sustainability." Sustainability 14, no. 13 (2022): 7711. http://dx.doi.org/10.3390/su14137711.

Full text

Abstract:

Effective process management is a basic prerequisite for increasing the quality and performance of educational organizations. The aim of the paper is to point out the potential for the application of the European Foundation for Quality Management (EFQM) Model 2020 to improve and perfect the processes in a Slovakian vocational school towards sustainability. We used the latest version of the EFQM Model and applied the questionnaire method to conduct a self-assessment. A study of the documentation was also carried out to get more insight into the processes of the school. The application of the EF

APA, Harvard, Vancouver, ISO, and other styles

22

Sharifi Moghaddam, Behrouz, Abrisham Rashidzadeh Davan, Morteza Musakhani, and Daryush Gholamzadeh. "Effectiveness of EFQM Model Implementation: a survey on Iranian automotive after sale services companies." Brazilian Journal of Operations & Production Management 14, no. 2 (2017): 153. http://dx.doi.org/10.14488/bjopm.2017.v14.n2.a3.

Full text

Abstract:

It is nearly a decade that Iranian companies attempt to obtain European foundation for quality management (EFQM) organizational excellence award with guidance of public sector, spending enormous financial cost and utilization of human resources. Authors experiences an expert or consultant in implementing this pattern in several companies is motivated them to perform a research about effectiveness of EFQM pattern in Iranian companies.In this regard, automotive after-sales services companies that engaged in achieving EFQM award have been chosen as the study population. To evaluate effectiveness

APA, Harvard, Vancouver, ISO, and other styles

23

Shahin, Arash, Hadi Balouei Jamkhaneh, and Sayedeh Zahra Hosseini Cheryani. "EFQMQual: evaluating the implementation of the European quality award based on the concepts of model of service quality gaps and ServQual approach." Measuring Business Excellence 18, no. 3 (2014): 38–56. http://dx.doi.org/10.1108/mbe-12-2012-0057.

Full text

Abstract:

Purpose – The major aim of this investigation is to propose a novel approach for evaluating the implementation of the European Quality Award, i.e. the model of European Foundation for Quality Management (EFQM). Design/methodology/approach – The EFQM model includes both enablers and results, while in the service quality gaps model, only the gaps between the organization and customer are studied. In this paper, a new approach has been proposed to assess seven determined gaps in implementing the EFQM model based on the concepts of the service quality gaps model and the ServQual approach. The new

APA, Harvard, Vancouver, ISO, and other styles

24

Medne, Aija, Inga Lapina, and Arturs Zeps. "Sustainability of a university’s quality system: adaptation of the EFQM excellence model." International Journal of Quality and Service Sciences 12, no. 1 (2020): 29–43. http://dx.doi.org/10.1108/ijqss-09-2019-0108.

Full text

Abstract:

Purpose Modern trends show that universities are searching for new solutions to increase efficiency and improve quality by considering approaches of quality system development that link with strategy and include extensive analysis of risks, processes and stakeholders. The approach that best fits the institution has to be in line with the institution’s strategic objectives, quality culture and policy and key performance indicators. The purpose of this paper and case study is to discover if sustainable development may be achieved by using an appropriate quality system development approach, such

APA, Harvard, Vancouver, ISO, and other styles

25

Sariyev, Nail, and Janka Táborecká-Petrovičová. "Performance measurement in a “hidden champion” company: An empirical study." Risk Governance and Control: Financial Markets and Institutions 12, no. 1 (2022): 21–32. http://dx.doi.org/10.22495/rgcv12i1p2.

Full text

Abstract:

The purpose of the paper is to review and evaluate the performance of a specific type of globally successful innovative company introduced to scientific literature as “hidden champion” by Simon (1990), using a combination of traditional financial key performance indicators (KPIs) with the modern evaluation method of the European Foundation for Quality Management (EFQM) model. The results showed that there are many areas in the selected company where EFQM allows building an effective management system, applied as a benchmarking tool for using the experience of leading companies. The joint utili

APA, Harvard, Vancouver, ISO, and other styles

26

Yao, De Li, Ze Chao Du, and Yang Hu. "Application of EFQM-Based Excellence Model in PPP Projects." Applied Mechanics and Materials 174-177 (May 2012): 2957–65. http://dx.doi.org/10.4028/www.scientific.net/amm.174-177.2957.

Full text

Abstract:

Public Private Partnerships (PPP) is widely applied in worldwide infrastructure development. The performance of the PPP project company should be under monitoring of the public sector to ensure that the reasonable interests of the public users are not sacrificed. In this regard, a key issue is the qualitative and quantitative measurement of the services provided by the project company. This paper introduces the European Foundation for Quality Management (EFQM) based excellence model, which has been popularly used in enterprise management, into the PPP projects. Firstly, a comprehensive literat

APA, Harvard, Vancouver, ISO, and other styles

27

Kafetzopoulos, Dimitrios, and Katerina Gotzamani. "Investigating the role of EFQM enablers in innovation performance." TQM Journal 31, no. 2 (2019): 239–56. http://dx.doi.org/10.1108/tqm-09-2018-0124.

Full text

Abstract:

Purpose The purpose of this paper is to develop a conceptual framework to investigate how the European Foundation for Quality Management (EFQM) excellence model enablers influence the four types (product, process, organizational and marketing) of innovation performance of a manufacturing firm. Design/methodology/approach The study uses survey data from a sample of 580 manufacturing firms in Greece and employs structural equation modeling to test the developed hypotheses. Findings The results reveal that enablers of the EFQM model are either directly or indirectly associated with the four types

APA, Harvard, Vancouver, ISO, and other styles

28

Ramazan, ERTURGUT, and SOYSEKERCI Serhat. "Leadership Performance and Corporate Quality Culture in Strategic Organizations: The EFQM Based Transformational Leadership Model for Armed Forces." Journal of Research in Business, Economics and Management 4, no. 3 (2015): 385–92. https://doi.org/10.5281/zenodo.3965881.

Full text

Abstract:

In today's world, which is referred to as a global village, the competition of national and International organizations is increasing and it has become an obligation for organizations of all scales to manufacture quality goods and to give quality service. Organizational culture is a guideline potential of the employees, managers and the behaviours and beliefs of the organization as a whole. It is evaluated that without the active participation and creative power of the employees within strategic public bodies such as the Armed Forces, institutionalization of quality efforts will not be pos

APA, Harvard, Vancouver, ISO, and other styles

29

Garza-Reyes, Jose Arturo, Fred Visnevskis, Vikas Kumar, and Jiju Antony. "A review and comparative analysis of the Russian Federation Government Quality Award." Measuring Business Excellence 19, no. 4 (2015): 1–16. http://dx.doi.org/10.1108/mbe-08-2014-0028.

Full text

Abstract:

Purpose – The paper aims to present a review and comparison of the Russian Federation Government Quality Award (RFGQA) with the three major business excellence models, Malcolm Baldrige National Quality Award (MBNQA), European Foundation for Quality Management (EFQM) Award and Deming Prize. Design/methodology/approach – The paper briefly reviews the RFGQA through a desk-top research method. Then, it adapts the comparative approach used in a similar study by Vokurka et al. (2000). Thus, the comparative analysis consisted in contrasting two characteristics of the RFGQA with those of the MBNQA, EF

APA, Harvard, Vancouver, ISO, and other styles

30

Tirado Morueta, Ramón, and Sara Conde Vélez. "Análisis estructural de la convivencia escolar desde el modelo de la European Foundation Quality Management (EFQM)." Educatio Siglo XXI 33, no. 1 (2015): 195. http://dx.doi.org/10.6018/j/222561.

Full text

Abstract:

Ante la ausencia de estudios que aborden de forma estructural el fenómeno de la convivencia escolar, este artículo presenta un análisis complejo de la gestión de la convivencia en centros de educación secundaria. Para ello, sin ánimo de excluir otras alternativas, se toma como marco de referencia el modelo de la European Foundation Quality Management (EFQM). La muestra la componen un total de 46 centros educativos de Andalucía que pertenecen a la red “Escuela: Espacio de Paz”. Como instrumento se utiliza el cuestionario,<br />aplicado a 46 coordinadores y 46 familiares, integrantes de la

APA, Harvard, Vancouver, ISO, and other styles

31

Favaretti, Carlo, Paolo De Pieri, Emanuele Torri, et al. "An EFQM excellence model for integrated healthcare governance." International Journal of Health Care Quality Assurance 28, no. 2 (2015): 156–72. http://dx.doi.org/10.1108/ijhcqa-02-2014-0022.

Full text

Abstract:

Purpose – The purpose of this paper is to account for a ten-year experience with the European Foundation for Quality Management (EFQM) Excellence Model implemented in the Trento Healthcare Trust. Design/methodology/approach – Since 2000, the EFQM Excellence Model provided an overarching framework to streamline business process governance, to support and improve its enablers and results. From 2000 to 2009, staff performed four internal (self) and four external EFQM-based assessments that provided guidance for an integrated management system. Over the years, key controls and assurances improved

APA, Harvard, Vancouver, ISO, and other styles

32

Tong, Van Luy, and Truong Van Luu. "USING THE DELPHI TECHNIQUE AND EFQM MODEL APPROACH TO BUILD A CONCEPTUAL MODEL FOR CONSTRUCTION PROJECT PERFORMANCE." Financial and credit activity problems of theory and practice 6, no. 59 (2024): 322–34. https://doi.org/10.55643/fcaptp.6.59.2024.4523.

Full text

Abstract:

This study presents a new conceptual framework for evaluating the performance of construction projects, based on an adaptation of the European Foundation for Quality Management (EFQM) model. Although the EFQM model is widely used for quality management and performance evaluation, there have been few studies to date that have used it to measure the performance of projects, which is a very important issue in the construction industry. The EFQM model is designed for organisations, so if it is to be used for construction projects, appropriate modifications are needed. That is, the criteria and att

APA, Harvard, Vancouver, ISO, and other styles

33

Fonseca, Luis, António Amaral, and José Oliveira. "Quality 4.0: The EFQM 2020 Model and Industry 4.0 Relationships and Implications." Sustainability 13, no. 6 (2021): 3107. http://dx.doi.org/10.3390/su13063107.

Full text

Abstract:

The European Foundation for Quality Management (EFQM) 2020 model is a comprehensive and updated business model that encompasses sustainability and shares features with Industry 4.0, emphasizing transformation and improved organizational performance, yet with different theoretical and practical foundations. This research highlights the EFQM 2020 model’s novelties and its relationships/implications with the Industry 4.0 paradigm, contributing to the Quality 4.0 body of knowledge. Several linkages between the EFQM 2020 model and Industry 4.0 have been identified, namely, at the criteria level and

APA, Harvard, Vancouver, ISO, and other styles

34

Yskak, Nabi. "Expanding the Application of EFQM model for Institutional Accreditation of Educational Organizations." Advances in Social Sciences Research Journal 8, no. 1 (2021): 289–95. http://dx.doi.org/10.14738/assrj.81.9624.

Full text

Abstract:

Relevance of this article topic consists in the necessity to find some alternative to the existing practice of using of the 2015 Standards and Guidelines for Quality Assurance in the EHEA (ESG-15) for accreditation of educational organizations in Kazakhstan. This study purpose is to develop the ways of expanding the European Foundation for Quality Management (EFQM) use for institutional accreditation of universities. Methods: comparativ analysis, formalization method. Results: 1) the genesis, functions and levels of educational organizations’ accreditation in Kazakhstan are described; 2)

APA, Harvard, Vancouver, ISO, and other styles

35

Çağlar, Yiğit, and A. Kadir Varoğlu. "Optimizing Strategic Transformation with EFQM Model: A Contingency Theory Perspective." Business Systems Research Journal 16, no. 1 (2025): 130–51. https://doi.org/10.2478/bsrj-2025-0007.

Full text

Abstract:

Abstract Background The EFQM Model, launched by the European Foundation for Quality Management (EFQM), is widely adopted by transforming organizations. Conducting research with an academic perspective on these models is crucial to comprehend their potential fully. While Contingency Theory has not yet gained widespread recognition for this purpose, it can play a fundamental role in shaping organizations’ transformational domains. Objectives To evaluate the feasibility of the EFQM Model in transformation by integrating theoretical concepts with practical applications across the Environment, Size

APA, Harvard, Vancouver, ISO, and other styles

36

Silva, Jackson André da, Ana Clara Pastor Tejedor, and Jesús Pastor Tejedor. "Using the balanced scorecard as a measurement tool for comparing models of excellence in management." Revista Ibero-Americana de Estratégia 13, no. 4 (2014): 18–32. http://dx.doi.org/10.5585/ijsm.v13i4.2013.

Full text

Abstract:

This work aims to make a comparative analysis of management excellence models European Foundation Quality Management (EFQM), Baldridge Performance Excellence Program (BPEP) and Modelo de Excelência da Gestão (MEG), using BSC’s perspectives as a measuring tool. The methodology used was content analysis, where it sought to analyze the score of the criteria and sub-criteria for each of the models and their relationships with BSC’s perspectives. The results show similar points between the three models tested (EFQM, BPEP and MEG) as well as a relationship between each sub-criteria and their respect

APA, Harvard, Vancouver, ISO, and other styles

37

Sá, José Carlos, Ana Rita Oliveira, José Dinis Carvalho, Gilberto Santos, and Francisco Silva. "New Conceptual Model for Excellence in Business Towards Sustainable Development." Quality Innovation Prosperity 27, no. 2 (2023): 33–60. http://dx.doi.org/10.12776/qip.v27i2.1866.

Full text

Abstract:

Purpose: The purpose of this paper is to understand whether or not the European Foundation for Quality Management (EFQM) Model and the Shingo Model promote and are embedded into the three pillars of sustainability, as well as to propose a conceptual model for excellence in business towards sustainability. Methodology/Approach: Following the PRISMA methodology, 102 articles were included in the review. A bibliometric co-citation network was created based on those publications to understand the link between the topics, using the VOSViewer software. This paper presents a literature review on the

APA, Harvard, Vancouver, ISO, and other styles

38

Martusewicz, Joanna, Karol Szewczyk, and Arkadiusz Wierzbic. "The Environmental Protection and Effective Energy Consumption in the Light of the EFQM Model 2020—Case Study." Energies 15, no. 19 (2022): 7260. http://dx.doi.org/10.3390/en15197260.

Full text

Abstract:

This research uses an inductive inference approach supported by a literature study and deductive reasoning supported by a case study method. This article is based on a comprehensive literature review which was a foundation for preparation a planned research in organizations implementing the EFQM 2020 Model in order to build a strategy for sustainable development and energy conservation. EFQM is an abbreviation for the name of the European Foundation for Quality Management, a member organization associating entities interested in building lasting value and respecting the ethical principles of r

APA, Harvard, Vancouver, ISO, and other styles

39

Vajčnerová, Ida, and Kateřina Ryglová. "Approaches to the quality management in tourism services." Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis 58, no. 6 (2010): 607–12. http://dx.doi.org/10.11118/actaun201058060607.

Full text

Abstract:

The paper focuses on the systems of quality used in tourism services. It introduces approaches based on observing facility standards that are used in the Czech Republic in the area of accommodation and boarding services (Hotelstars, HACAP), then ISO standards of 9000 group and the systems of complex quality management. Within the frame of complex quality management it deals with the model of exceptionality EFQM (European Foundation for Quality Management) and the European integrated system of quality IQM (Integrated Quality Management) in more detail. The necessity to support the quality of to

APA, Harvard, Vancouver, ISO, and other styles

40

Hassan, Rola R., Manar Abu Talib, Fikri Dweiri, and Jorge Roman. "An Artificial Intelligence (AI) Framework to Predict Operational Excellence: UAE Case Study." Applied Sciences 14, no. 6 (2024): 2569. http://dx.doi.org/10.3390/app14062569.

Full text

Abstract:

Implementing the European Foundation for Quality Management (EFQM) business excellence model in organizations is time- and cost-consuming. The integration of artificial intelligence (AI) into the EFQM business excellence model is a promising approach to improve the efficiency and effectiveness of excellence in organizations. This research paper’s integrated framework follows the ISO/IEC 23053 standard in addressing some of the concerns related to time and cost associated with the EFQM model, achieving higher EFQM scores, and hence operational excellence. A case study involving a UAE government

APA, Harvard, Vancouver, ISO, and other styles

41

Santos-Vijande, M. L., and L. I. Alvarez-Gonzalez. "TQM and firms performance: An EFQM excellence model research based survey." International Journal of Business Science and Applied Management 2, no. 2 (2007): 21–41. http://dx.doi.org/10.69864/ijbsam.2-2.13.

Full text

Abstract:

The purpose of this article is to develop an instrument for measuring TQM implementation following the European Foundation for Quality Management Excellence Model and to provide empirical evidence on the relationship between management practices and measures of business performance in the model. To this end, the study employs survey data collected from Spanish manufacturing and service firms. Confirmatory factor analysis is used to test the psychometric properties of the measurement scales and the hypothesized relationships between total quality management practices and organizational performa

APA, Harvard, Vancouver, ISO, and other styles

42

Tarmann, Lisa, Susanne Lindner, Martina Brandner, et al. "European Foundation for Quality Management (EFQM) an der Schielambulanz der Universitäts-Augenklinik Graz." Spektrum der Augenheilkunde 26, no. 3 (2012): 165–71. http://dx.doi.org/10.1007/s00717-012-0106-9.

Full text

APA, Harvard, Vancouver, ISO, and other styles

43

Moura e Sá, Patrícia, and António Albuquerque. "Translating the EFQM model into the courts." International Journal of Quality and Service Sciences 7, no. 2/3 (2015): 230–44. http://dx.doi.org/10.1108/ijqss-03-2015-0029.

Full text

Abstract:

Purpose – The purpose of this paper is to develop an assessment guide based on the European Foundation for Quality Management (EFQM) model criteria. Courts have been under pressure to become more accountable and responsive organisations. In this context, self-assessment models that drive attention to the way resources are being used and to the results that are being achieved, incorporating the views of different stakeholders, are of particular interest. Design/methodology/approach – A case study approach was used. The meaning of the quality principles that underline the EFQM model was discusse

APA, Harvard, Vancouver, ISO, and other styles

44

Gómez-López, Raquel, Ana Maria Serrano-Bedia, and María Concepción López-Fernández. "An exploratory study of the results of the implementation of EFQM in private Spanish firms." International Journal of Quality & Reliability Management 36, no. 3 (2019): 331–46. http://dx.doi.org/10.1108/ijqrm-01-2018-0023.

Full text

Abstract:

PurposeThe implementation of business excellence models is becoming a key competitive priority for companies, but the type of results they obtain by implementing such models and the importance of such results remain open issues. The purpose of this paper is to clarify the results obtained by companies that implement the European Foundation for Quality Management (EFQM) excellence model, with a focus on their importance and nature.Design/methodology/approachAn empirical study was conducted in 68 Spanish firms that were immersed in the process of implementing EFQM. The methodology consists of a

APA, Harvard, Vancouver, ISO, and other styles

45

Escrig, Ana B., and Lilian M. de Menezes. "What is the effect of size on the use of the EFQM excellence model?" International Journal of Operations & Production Management 36, no. 12 (2016): 1800–1820. http://dx.doi.org/10.1108/ijopm-11-2014-0557.

Full text

Abstract:

Purpose By contrasting a contingency with a universal approach to business excellence models (BEMs), the purpose of this paper is to investigate the effect of size on the use of the European Foundation for Quality Management (EFQM) model by organizations that were officially “Recognized for Excellence” in Spain. It considers the potential differences between large organizations and SMEs on the level of adoption of EFQM criteria and on the impact that enablers-criteria may have on key performance measures. Design/methodology/approach This study uses actual sub-criteria and criteria scores attai

APA, Harvard, Vancouver, ISO, and other styles

46

Honnutagi, Abdul Razak, Rajendra Sonar, and Subash Babu. "Quality Accreditation System for Indian Engineering Education Using Knowledge Management and System Dynamics." International Journal of Quality Assurance in Engineering and Technology Education 2, no. 3 (2012): 47–61. http://dx.doi.org/10.4018/ijqaete.2012070105.

Full text

Abstract:

The engineering education system of India is becoming increasingly complex due to reasons like unmanageable numbers of colleges affiliated to universities, wide spectrum of student quality, multi-boss system in management and conflicting interests of stakeholders. Since the Accreditation board of engineering and technology (ABET) of U.S., Malcolm Baldrige National Quality Award (MBNQA) of U.S. and European Foundation for Quality Management (EFQM) of UK have been established; many other countries have developed their own version of national quality award (NQA) and accreditation systems. These N

APA, Harvard, Vancouver, ISO, and other styles

47

Mitsiou, Dimitra, and Kostas Zafiropoulos. "Quantitative study of the causal relationships among the EFQM model 2020 criteria in the Greek public sector context." Journal of Business Economics and Management 25, no. 4 (2024): 731–50. http://dx.doi.org/10.3846/jbem.2024.21788.

Full text

Abstract:

This study aims to apply the European Foundation for Quality Management (EFQM) Model 2020 in the Greek Public Sector context and investigate the causal relationships between the model’s criteria. The research uses a structured questionnaire based on the self-assessment tool and the guidelines on the concept and structure of the EFQM Model 2020, translated from English into Greek using forward-backward translation. Two focus groups and a pilot study were conducted to ensure the validity and reliability of the questionnaire. Subsequently, a large-scale quantitative research was conducted using P

APA, Harvard, Vancouver, ISO, and other styles

48

Tóth, Barna, and Edit Szűcs. "Az EFQM modell és az Ipar 4.0 integrációja." Jelenkori Társadalmi és Gazdasági Folyamatok 20, no. 2 (2025): 57–66. https://doi.org/10.14232/jtgf.2025.2.57-66.

Full text

Abstract:

Az EFQM (European Foundation for Quality Management) modell több évtizede meghatározó szerepet tölt be a minőségmenedzsment (keret)rendszerek fejlesztésében és a szervezeti kiválóság előmozdításában. Az Ipar 4.0 megjelenése a digitális technológiák, úgy, mint a mesterséges intelligencia, az IoT (Internet of Things) és az automatizáció integrációját vonta maga után, ezáltal szignifikáns átalakulást hozott a vezetési és szervezeti struktúrákban is. A kutatás célja az EFQM modell és az Ipar 4.0 kapcsolatának vizsgálata, különös tekintettel arra, hogy a minőségmenedzsment milyen szerepet játszik a

APA, Harvard, Vancouver, ISO, and other styles

49

Alghaili, Riyadh Yahya, and Abdullah Ahmad Alshuraimi. "The Extent of The Application of The University of Science and Technology of Total Quality Standards in Accordance with The European Foundation Quality Management (EFQM) in The Strategic Planning." Arab Journal For Quality Assurance in Higher Education 9, no. 4 (2016): 163–88. http://dx.doi.org/10.20428/ajqahe.v9i4.1068.

Full text

Abstract:

AbstractThis study aims to investigate the range of the application of total quality standards in accordance with the European Foundation Quality Management (EFQM) in the strategic planning of the University of Science and Technology (UST), Yemen, by answering the main question:-To what extent the total quality standards that are based on the EFQM are applied in the strategic planning from the viewpoint of UST senior management and medium management?In order to achieve the objectives of the study, the researchers adopted the descriptive analytical method by using the case study. the researcher

APA, Harvard, Vancouver, ISO, and other styles

50

Limberger, Pablo Flôres, and Julio da Costa Mendes. "The Management Model of European Foundation for Quality Management (EFQM) for Tourist Destinations: A Theoretical Discussion." Revista Rosa dos Ventos - Turismo e Hospitalidade 7, no. 4 (2015): 561–73. http://dx.doi.org/10.18226/21789061.v7iss4p561.

Full text

APA, Harvard, Vancouver, ISO, and other styles

We offer discounts on all premium plans for authors whose works are included in thematic literature selections. Contact us to get a unique promo code!