Relevant bibliographies by topics / Electronic Banking

Contents

  1. Journal articles
  2. Dissertations / Theses
  3. Books
  4. Book chapters
  5. Conference papers
  6. Reports

Academic literature on the topic 'Electronic Banking'

Author: Grafiati
Published: 4 June 2021
Last updated: 31 July 2024

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Journal articles on the topic "Electronic Banking"

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Kovacevic, Maja, and Milan Djurovic. "Electronic banking." Pravo - teorija i praksa 31, no. 1-3 (2014): 29–39. http://dx.doi.org/10.5937/ptp1403029k.

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Lukić, Marija, and Tamara Gajić. "Electronic banking." Vojno delo 71, no. 4 (2019): 329–34. http://dx.doi.org/10.5937/vojdelo1904329l.

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Walters, Michael, and Roger Clarke. "Electronic banking." Computer Law & Security Review 5, no. 6 (March 1990): 16–18. http://dx.doi.org/10.1016/0267-3649(90)90057-i.

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Parkinson, John M. "Electronic banking." Journal of Banking & Finance 12, no. 4 (December 1988): 610–11. http://dx.doi.org/10.1016/0378-4266(88)90027-1.

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Ziaee, Morteza. "Research on the Internet and Check the Status of E-Banking in Iran." International Letters of Social and Humanistic Sciences 21 (February 2014): 172–80. http://dx.doi.org/10.18052/www.scipress.com/ilshs.21.172.

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E-banking is a special type of banking service to their customers to provide an electronic environment such as the Internet uses. This type of banking operations, including all of the bank receipt or deposit money, signature verification, inventory and other significant banking operations are conducted electronically. Internet Banking is a special kind of e-banking uses the Internet as a distribution channel. Two Popular models include electronic Reserve banks and branches electronics. Present age is communication and information technology age. One of the most important phenomena of this age is Revolutionizing of traditional banking. Development of electronic communication and access of large numbers of people to the Internet, has provided the conditions for establishing trade and economic exchanges. This subject led to increase of competition in the banking industry and creation of electronic banking services. With increasing demands for such services, something that should be considered is the barriers of electronic banking. In our research, we decided to check the status of e-banking in Iran. For this we have selected a number of banks. Questionnaire design and distribution between bank employees and its results interpreted.
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Solanki, Urvashi. "Impact of Electronic Banking on Customer Satisfaction." International Journal of Trend in Scientific Research and Development Volume-2, Issue-5 (August 31, 2018): 978–82. http://dx.doi.org/10.31142/ijtsrd17012.

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Wardana, Zulfikar Ali, and Marlon Sihombing. "Pengaruh Electronic Service Quality dan Electronic Satisfaction Terhadap Electronic Loyalty." Journal Of Social Research 1, no. 7 (June 27, 2022): 652–64. http://dx.doi.org/10.55324/josr.v1i7.131.

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Latar Belakang : Perkembangan teknologi memberi dampak terhadap berbagai aspek-aspek kehidupan, salah satu yang merasakan perkembangan teknologi adalah sektor Perbankan. Bank melihat bahwa perkembangan teknologi yang sangat pesat saat ini memberi peluang bagi bank untuk mengembangkan pelayanan menjadi lebih efisien dan mudah salah satunya ialah munculnya layanan elektronic banking yaitu seperti, ATM, Mobile baking, Internet banking, Phone banking, Video banking, hingga SMS banking. Tujuan : Penelitian ini bertujuan untuk mengetahui dan menganalisis pengaruh Electronic service quality dan Electronic satisfaction terhadap Electronic loyalty pada nasabah Bank Negara Indonesia (BNI) pengguna layanan E-banking di Kota Medan. Penelitian ini menggunakan metode asosiatif dengan pendekatan kuantitatif. Sampel pada penelitian ini sebanyak 100 orang responden. Metode : Metode analisis data yang digunakan adalah uji validitas dan rehabilitas, uji asumsi klasik, uji analisis regresi berganda, uji hipotesis melalui uji-t dan uji-f, uji koefisien determinasi. Pengujian dilakukan dengan menggunakan bantuan SPSS 22.0. Hasil : Berdasarkan penelitian diperoleh hasil bahwa variabel Electronic Service Quality memiliki pengaruh positif dan signifikan terhadap Electronic Loyalty, dimana nilai t-hitung adalah 2,528 dan nilai t-tabel 1,660 maka dapat disimpulkan bahwa t-hitung > t-tabel (2,528 > 1,660) dengan nilai signifikansi sebesar 0.013 <0.05 dan variabel Electronic Satisfaction memiliki pengaruh positif dan signifikan terhadap Electronic Loyalty, dimana hasil t-hitung adalah 5,269 dan nilai t-tabel 1.660 maka t-hitung > t-tabel (5,269 > 1,660) dengan nilai signifikansi sebesar 0.000 < 0.05. Kesimpulan : Berdasarkan hasil penelitian diperoleh Electronic Service Quality dan Electronic Satisfaction berpengaruh terhadap Electronic Loyalty. Dimana nilai f- hitung sebesar 38,313 dengan tingkat signifikansi 0.000 sedangkan nilai f-tabel pada alpha 5% adalah 3.09, dengan demikian hasil perhitungan menunjukkan bahwa f-hitung > f-tabel (38,313 > 3,09) dan tingkat signifikansinya 0.00 < 0.05 menunjukan bahwa variabel Electronic Service Quality dan Electronic Satisfaction secara bersama – sama memiliki pengaruh yang positif dan signifikan terhadap Electronic Loyalty pada Nasabah Bank Negara Indonesia (BNI) pengguna layanan E-banking di Kota Medan.
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Ataei, Seyed Alireza. "UNRAVELING THE KEYS TO BANKING TRIUMPH: DECIPHERING CUSTOMER RECOGNITION OF ELECTRONIC BANKING SERVICES." Global Journal of Humanities and Social Sciences 02, no. 05 (May 4, 2023): 01–07. http://dx.doi.org/10.55640/gjhss-social-316.

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In the dynamic landscape of banking, electronic banking services play a pivotal role in determining the success of financial institutions. This study delves into the intricate mechanisms underlying customer recognition of electronic banking services and its impact on the overall triumph of banks. Through comprehensive analysis and empirical investigation, we aim to unravel the essential factors influencing customer perceptions and behaviors in the realm of electronic banking. By deciphering these nuances, banks can refine their strategies, enhance service delivery, and foster sustainable growth in the digital era.
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Vetter, Michael. "Electronic Banking und Rating." H&V Journal 63, no. 7-8 (July 2011): 21–22. http://dx.doi.org/10.1365/s35824-011-0024-7.

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Grant, James C. "Electronic banking and telecommunications." Information & Management 11, no. 1 (January 1986): 3–7. http://dx.doi.org/10.1016/0378-7206(86)90070-4.

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Dissertations / Theses on the topic "Electronic Banking"

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Chan, Tin-hang, and 陳天行. "Electronic banking in Hong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1998. http://hub.hku.hk/bib/B31268572.

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Chan, Tin-hang. "Electronic banking in Hong Kong /." Hong Kong : University of Hong Kong, 1998. http://sunzi.lib.hku.hk/hkuto/record.jsp?B19876403.

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David-West, Olayinka. "An IDS assessment of electronic banking performance in retail banking." Thesis, University of Manchester, 2012. https://www.research.manchester.ac.uk/portal/en/theses/an-ids-assessment-of-electronic-banking-performance-in-retail-banking(b2fa0a96-16a1-4c85-98d1-8bb8952919c8).html.

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The adoption of electronic self-service systems (SSTs), using information technology (IT) devices and channels, for the provision of banking services (also known as electronic banking or e-banking) has evolved in the last decade in emerging markets. In Nigeria, for instance, this development is driving the movement towards a cashless economy. These services, however, are fraught with problems ranging from incidents of fraud, empty automated teller machines (ATMs), the inability of the ATMs to dispense cash, and outright service unavailability. Thus, the primary objective of this study is to identify service improvements following current electronic banking service performance measures. Given the dearth of developing country research and appropriate constructs, secondary objectives include the: 1) conceptualisation of e-service using service science principles; 2) description of factors and attributes of electronic banking quality (EBQ) in Nigeria; 3) identification of consumer perceptions of EBQ; 4) proposal of a model of EBQ; and 5) rank and score EBQ performance. A three-step sequential mixed-methods research design is conducted. This consists of a substantial qualitative (QUAL) process that posits EBQ constructs using grounded theory techniques. This is followed by an equally substantial quantitative (QUAN) process that employs survey methods in the formulation of a scale to measure EBQ. The final quantitative (quan) process scores EBQ using survey research methods and intelligent decision system (IDS) analysis. Consumer perception measurements of Nigerian bank customers using the derived dimensions of EBQ - acceptability, accessibility, competence, convenience, reliability, responsiveness, security/privacy, access to support, availability of support, and usability - generated an unimpressive industry performance score of 56%. The thesis concludes that even though Nigerian bank customers are desirous of participating in the cashless economy, issues of cash security and responsiveness are paramount. Service improvement spaces for e-banking operators, centred on rigorous strategic planning initiatives, are identified alongside additional initiatives for bank customers and regulators. In summary, this thesis presents an alternative scale to measure consumer perceptions of EBQ that adds to the existing body of knowledge.
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Alomran, Abdullah. "Electronic banking business practices and marketing." CSUSB ScholarWorks, 2002. https://scholarworks.lib.csusb.edu/etd-project/2068.

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The purpose of this study is to determine how banks and consumers are adapting to the Internet age; to understand the privacy, security and other issues involved with money transfers; to determine steps being taken to make e-banking adaptable to meeting the needs of the bank, customers, business and industry; to forecast e-banking potential; and to understand the role of marketing in the process.
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Содома, Р. І. "MANAGEMENT OF INNOVATION PROJECT FROM ELECTRONIC BANKING." Thesis, Proceedings of XXXХVI Internationalscientific conference ―We create science‖, 2019. https://sci.ldubgd.edu.ua/jspui/handle/123456789/9568.

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Nguyen, Long Duy. "An Investigation of Critical Factors Affecting Customers' Trust in Electronic Banking: Empirical Evidence from Vietnam." Thesis, Griffith University, 2016. http://hdl.handle.net/10072/367718.

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Electronic banking services have gained increased popularity around the world; however in Vietnam these services have put just their first footsteps in the beginning of 2005. Electronic banking is an alternative means of offering customers expedited and self-controlled transactions using the Internet as the medium for the transaction. Nowadays, banks use electronic banking services as a powerful “value added” channel to attract and retain new customers. This research examines the critical factors affecting customers’ trust in electronic banking in Vietnam. The analysis is carried out by answering three research questions: Does customers’ trust in electronic banking affect their intention to use electronic banking in Vietnam? What are the key factors affecting customers’ trust in using electronic banking and subsequently, their intention to use electronic banking in Vietnam? How can banks use these factors to foster customers’ trust in electronic banking? These questions often confront researchers as well as bank managers and policy makers.
Thesis (PhD Doctorate)
Doctor of Philosophy (PhD)
Griffith Business School
Griffith Business School
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Garczorz, Ingo Albers Sönke. "Adoption von Online-Banking-Services : Determinanten aus Sicht der Kunden /." Wiesbaden : Dt. Univ.-Verl, 2004. http://www.gbv.de/dms/zbw/462033333.pdf.

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Giordani, Georgia. "Essays on the econometric analysis of electronic banking in Greece." Thesis, University of Portsmouth, 2012. https://researchportal.port.ac.uk/portal/en/theses/essays-on-the-econometric-analysis-of-electronic-banking-in-greece(5773e8d4-8a00-4d1e-87ef-4fc688e8fb65).html.

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Economic integration within and across countries, deregulation, advances in telecommunications and the growth of the Internet and other communication technologies have dramatically changed the nature and structure of financial services (Claessens et al., 2003). This study examines the adoption of electronic banking (e-banking) services offered by commercial banks in Greece. This is the first empirical investigation on the adoption of e-banking using a logit econometric model which contains a set of new independent variables such as high branch fees, branch dissatisfaction and access to banks‘ web pages. The findings are as follows: (i) Greek male customers are less likely to adopt e-banking while the opposite is true for young customers, (ii) higher education and income both have a positive impact on the adoption of e-banking in Greece, and (iii) homeowners are less likely to perform complex transactions, and hence they are less likely to adopt e-banking in Greece. Other variables such as the access to banks‘ web pages, the branch dissatisfaction as well as the high branch fees do not show any impact on customer‘s probability of adopting e-banking services. It is concluded that Greek customers prefer most the traditional banking because they worry about possible high electronic risk that comes with the foray into e-banking. Moreover, we examine the economic performance of Greek ‗click and mortar‘ banks in relation to the adoption of Internet banking services using econometric models (Logit, OLS and GLS).We report that ‗click and mortar‘ banks in Greece overall have higher profits, but when technology-based scale and technology-based experience effects are considered these banks exhibit lower profitability. This could be attributed to the higher overhead expenses that these banks may suffer, due to the heavy investments in IT. We also study the effect of Automated Teller Machines (ATMs), Information Technology (IT) investments and other determinants on the efficiency and profitability of Greek commercial banks. We find that profitability (Return on Average Assets, and Return on Average Equity), ATMs and capitalisation show a negative impact on the efficiency of Greek banks. We also report that banks‘ size, capitalisation, IT investments and ATMs do not have any effect on the ROAA or the ROAE but they have a positive effect on the fees and commissions. However, we find that ATMs have a negative effect on the net interest income. Finally, we assess the effect of ATMs on the competitive and equilibrium conditions of the Greek banking system using the Panzar Rosse model. Our results reveal that the Greek banking system is in equilibrium and is operating under perfect monopolistic conditions, while we find no significant relationship between the investment in ATMs and revenues or profit. Our results provide recommendations to the Greek bank managers and help customers in improving relationships with new technologies and services. We report that Greek banks can attract their customers to electronic services if they design their marketing offers or value propositions according to the needs of these groups.
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Gebreslassie, Teklebrhan Woldearegay. "E-Business Strategy to Adopt Electronic Banking Services in Ethiopia." ScholarWorks, 2017. https://scholarworks.waldenu.edu/dissertations/4366.

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E-banking services in Ethiopia are increasing among low-income populations; however, with over 53 million mobile service users countrywide, more than 85% of the population still lacks access to banking services. A single case study was used to explore e-business strategies that bank managers use to promote the adoption of electronic banking services to the unbanked population in Ethiopia. The extended resource-based view of strategy served as the conceptual framework for this study. Data were collected from interviews with 12 experienced bank managers from leading commercial bank in Ethiopia. Data were analyzed using coding techniques and word clustering, with the help of qualitative data analysis software. After member checking and methodological triangulation, data were sorted into 5 themes including ensuring leadership, creating accessibility, fostering customers' acceptance, leveraging unique features and organizational resources, and building an e-banking ecosystem. The result showed that bank managers need to develop a customer-centric organizational posture and they should focus to build e-banking ecosystem inside and outside the country so that they can realize their vision to become global competitors. The findings from the study may contribute to positive social change for the unbanked communities in Ethiopia by informing bank managers options of e-banking adoption strategies thereby improve the convenience and accessibility of banking services.
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Masocha, Reginald. "Technologicalship in e-banking services: a constraint or contributor to relationship marketing in retail banking in East London, Eastern Cape, South Africa." Thesis, University of Fort Hare, 2009. http://hdl.handle.net/10353/306.

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Contemporarily, one of the major business demands is to extensively understand the impact of technology on the major business strategies and practices. Technologicalship marketing, a concept investigated in this study, emanates from a symbiosis of technology and relationship marketing. Per se, a prevalent area of debate pertains to whether technology promotes or constrains relationships. Outstandingly, this study pursued the technologicalship marketing concept, a new and vital 21st century suggestion in literature (Zineldin, 2000:16). Secondly, against the scarcity of empirical studies in mass marketing environments, the study at hand focused on retail banking client relationships. Lastly, the proposed meta-construct hypothetical model is an essential relationship marketing instrument. The proposed model consists of four major relationship marketing construct categories, namely, personal contact, customer retention, customer switching and relational exchange. At the hand of these constructs, the research primarily aimed to determine the impact of technology on client relationships in e-banking with the focus of closing the gap prevalent in literature on whether technology constraints or supports relationship marketing. The study focused on retail banking client relationships of the four major commercial banks in East London, Eastern Cape, South Africa. A survey was conducted of a sample of 200 clients selected using the convenience sampling method. The study hypothesised that technology is resulting in more transactional than relationship marketing in retail banking by constraining social constructions, customer retention and relational exchange, whilst, promoting customer switching mobility. Through the GLM regression analysis method, findings of the study established that technology was to a larger extent supporting relationship marketing. However, it is envisaged that technology is resulting in the disappearance of human contact which is a critical aspect of relationships. Conclusively, the researcher recommended that the only plausible strategy is to endeavour to integrate the human aspect at self-service podiums e.g. mounting of staff at ATM points, which most banks have been doing.
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Books on the topic "Electronic Banking"

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Martin, Hersch, Weizer William P, and Freedonia Group, eds. Electronic banking. Cleveland, Ohio (20600 Chagrin Blvd., Cleveland 44122): Freedonia Group, 1988.

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R, Marschall Thomas, and Linker Jan H, eds. Electronic banking. New York: Wiley, 1985.

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United States. Federal Trade Commission. Office of Consumer and Business Education, ed. Electronic banking: Fast facts. Washington, D.C: Federal Trade Commission, Bureau of Consumer Protection, Office of Consumer & Business Education, 1993.

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(firm), INPUT, ed. Global corporate electronic banking. Mountain View, CA: INPUT, 1996.

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Mookerjee, Ajay S. Global electronic wholesale banking. London: Graham & Trotman, 1990.

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Arora, A. Electronic banking and the law. London: IBC Financial, 1988.

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Arora, A. Electronic banking and the law. 2nd ed. London: Banking Technology, 1993.

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Chorafas, Dimitris N. Electronic Banking — eine langfristige Strategie. Wiesbaden: Gabler Verlag, 1989. http://dx.doi.org/10.1007/978-3-322-83775-2.

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Kondabagil, Jayaram. Risk Management in Electronic Banking. 2 Clementi Loop, #02-01, Singapore 129809: John Wiley & Sons (Asia) Pte Ltd, 2007. http://dx.doi.org/10.1002/9781118390436.

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V, Shue Virginia, and Practising Law Institute, eds. Checks, payments, and electronic banking. New York: Practising Law Institute, 1986.

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Book chapters on the topic "Electronic Banking"

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Wittig, Hartmut. "Electronic Banking." In Deutscher Multimedia Kongreß ’96, 239–42. Berlin, Heidelberg: Springer Berlin Heidelberg, 1996. http://dx.doi.org/10.1007/978-3-642-93573-2_30.

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Sikora, Hermann. "Electronic Banking." In Electronic Business und Multimedia, 81–103. Wiesbaden: Deutscher Universitätsverlag, 2000. http://dx.doi.org/10.1007/978-3-322-85202-1_5.

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Von Wiebe, Andreas. "Electronic Banking." In Springers Handbücher der Rechtswissenschaft, 145–201. Vienna: Springer Vienna, 2008. http://dx.doi.org/10.1007/978-3-211-70885-9_3.

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Strader, Troy J., and Richard B. Carter. "The Evolution of Online Investment Banking." In Electronic Banking, 15–18. Wiesbaden: Vieweg+Teubner Verlag, 2001. http://dx.doi.org/10.1007/978-3-322-86627-1_1.

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Raysman, Richard, and Peter Brown. "Electronic Banking Developments." In Electronic Banking, 81–87. Wiesbaden: Vieweg+Teubner Verlag, 2001. http://dx.doi.org/10.1007/978-3-322-86627-1_10.

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Guru, Balachandher Krishnan, Santha Vaithilingam, Norhazlin Ismail, and Rajendra Prasad. "Electronic Banking in Malaysia: A Note on Evolution of Services and Consumer Reactions." In Electronic Banking, 135–47. Wiesbaden: Vieweg+Teubner Verlag, 2001. http://dx.doi.org/10.1007/978-3-322-86627-1_15.

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Sikorovsky, Elizabeth, and Liam Case. "Virtual Banking and the Bottom Line." In Electronic Banking, 25–35. Wiesbaden: Vieweg+Teubner Verlag, 2001. http://dx.doi.org/10.1007/978-3-322-86627-1_4.

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Seitz, Juergen, and Eberhard Stickel. "Internet Banking — An Overview." In Electronic Banking, 67–77. Wiesbaden: Vieweg+Teubner Verlag, 2001. http://dx.doi.org/10.1007/978-3-322-86627-1_9.

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Borges, Georg. "§ 11 Electronic Banking." In Deutsches und europäisches Bank- und Kapitalmarktrecht, 515–634. Berlin, Heidelberg: Springer Berlin Heidelberg, 2016. http://dx.doi.org/10.1007/978-3-662-52807-5_11.

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Whiting, D. P. "Plastic and electronic banking." In Mastering Banking, 148–58. London: Macmillan Education UK, 1994. http://dx.doi.org/10.1007/978-1-349-13240-9_10.

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Conference papers on the topic "Electronic Banking"

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Neary, S. "Secure electronic banking." In IEE Seminar on Protecting Your Intellectual Property: Security, Encryption and Anti-copy Technologies. IEE, 1999. http://dx.doi.org/10.1049/ic:19990467.

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Juariah, Resi. "Innovation Green Banking in Banking Service (Electronic Banking) to Improve Quality." In International Conference on Economics and Banking. Paris, France: Atlantis Press, 2015. http://dx.doi.org/10.2991/iceb-15.2015.25.

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Skipper, J. "Electronic banking and payments." In IEE Colloquium eCommerce - Trading but not as we know it! IEE, 1998. http://dx.doi.org/10.1049/ic:19980779.

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Lesjak, Dušan. "Electronic Banking: Presence and Trends." In Management International Conference. University of Primorska Press, 2019. http://dx.doi.org/10.26493/978-961-6832-68-7.11.

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Bodi, Anna, and John Zeleznikow. "Software design for electronic banking." In the 1988 ACM sixteenth annual conference. New York, New York, USA: ACM Press, 1988. http://dx.doi.org/10.1145/322609.322628.

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Hajjisaaid, Alsaaid, and Yasser A. Ahmed. "Secure Electronic Banking Authentication - Survey." In 2020 International Conference on Computing and Information Technology (ICCIT-1441). IEEE, 2020. http://dx.doi.org/10.1109/iccit-144147971.2020.9213767.

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Shariff, P. Md, V. Anil Kumar, M. Preethi Pauline Mary, and V. Sivachidambaranathan. "GSM vigilance for electronic banking." In 2017 Third International Conference on Science Technology Engineering & Management (ICONSTEM). IEEE, 2017. http://dx.doi.org/10.1109/iconstem.2017.8261397.

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Jović, Zoran, Goran Ćorić, and Igor Pejović. "Challenges of Modern Electronic Banking." In Sinteza 2016. Belgrade, Serbia: Singidunum University, 2016. http://dx.doi.org/10.15308/sinteza-2016-442-447.

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Kipkeeva, Amilina Ismagilovna, and Anatoliy Vasilievich Zolotaryuk. "Electronic banking in Islamic finance." In VIII International Research-to-practice conference. TSNS Interaktiv Plus, 2017. http://dx.doi.org/10.21661/r-117331.

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Stranieri, Andrew, Angelique N. McInnes, Mustafa Hashmi, and Tony Sahama. "Open Banking and Electronic Health Records." In ACSW '21: 2021 Australasian Computer Science Week Multiconference. New York, NY, USA: ACM, 2021. http://dx.doi.org/10.1145/3437378.3437397.

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Reports on the topic "Electronic Banking"

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Friedman, Benjamin. Decoupling at the Margin: The Threat to Monetary Policy from the Electronic Revolution in Banking. Cambridge, MA: National Bureau of Economic Research, October 2000. http://dx.doi.org/10.3386/w7955.

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León, Carlos. The dawn of a mobile payment scheme: The case of Movii. Banco de la República, March 2021. http://dx.doi.org/10.32468/be.1157.

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Mobile wallets replicate physical wallets on a mobile device, in which users can store different payment instruments (e.g., cards, transfers) to make mobile payments. As the mobile wallet is adopted, a mobile payment scheme emerges, with its users as elements in a network of transfers. In this article, I study the mobile payment scheme of Movii— the first fintech firm in Colombia operating under a financial non-banking license for electronic deposits and payments. Based on a unique dataset of bilateral transfers between Movii’s mobile wallet users, I build, visualize and analyze Movii’s network, daily from November 18, 2017, to November 25, 2020. Besides the anticipated increase in the number of users and the value of transfers, the visual and quantitative complexity of the network of transfers increases over time. This increase in complexity is likely to be linked to the adoption of Movii’s mobile wallet, which results in users finding new ways to use mobile payments beyond person-to-person transfers, including person-to-business and business-to-business. Also, results suggest the Covid-19 pandemic accelerated the evolution of Movii’s mobile payments scheme.
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Financial Infrastructure Report 2022. Banco de la República, June 2023. http://dx.doi.org/10.32468/rept-sist-pag.eng.2022.

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Banco de la República's monitoring of the local financial market infrastructure is an additional contribution to the country's financial stability. One of the products of that monitoring has been the Payment Systems Report, which is now known as the Financial Infrastructure Report. The change in name, as of this edition, is intended to reflect in a broader way the issues that are addressed in the report. The 2022 edition includes several changes that are the result of a comparative study of financial infrastructure reports prepared by other central banks. These changes seek to make the report more fluid and easier to read, including main points and selected key figures for the different interest groups to which it is addressed. The report shows the financial infrastructure continued to render its services without interruption, with general evidence of good performance in 2021. Additionally, the resilience of the Central Counterparty Risk of Colombia (CRCC) and the Large-value Payments System (CUD) to extreme events was validated, based on stress tests conducted according to international standards (focused on liquidity and credit risk). As for retail payments, transactional information indicates the use of electronic instruments increased in terms of value during 2021 compared to 2020 (credit and debit cards, checks and electronic funds transfers). The use of debit and credit cards in payments rose to levels similar to those reached in the pre-pandemic year. Meanwhile, electronic funds transfers continued to grow. Although the results of the BR 2022 survey show cash continues to be the instrument most used by the public for regular payments (like the situation in other countries), the perception of its use decreased significantly to 75 % (87 % in 2019). Also, in commerce, cash was the preferred instrument for customers. However, in this measurement, several retail channels such as hairdressers, drugstores and restaurants joined the group that has traditionally received electronic payments for a value greater than 10% of their sales (hypermarkets and gas stations). Likewise, for nearly 50% of the population, cash payments are lower than before the pandemic. This is consistent with the transactional increase in electronic payment instruments that was observed in 2021. Banco de la República continues to monitor the technological developments that have expanded and modernized the supply in the international and local payments market, as these are issues of interest to the industry that provides clearing and settlement services. This report outlines the Pix case for instant payments in Brazil, the projects that are underway regarding the possible issue of digital currency by central banks (CBDC) for cross-border payments, as well as an approach to the Fintech ecosystem in Colombia, with an emphasis on companies that provide payment services. Leonardo Villar Governor Main points: 2022 The local financial infrastructure was safe and efficient throughout the year. The services of the financial infrastructure were proved on a continuous basis, showing good performance overall. Less momentum in the large-value payment system CUD activity declined versus the previous year because of fewer government deposits with BanRep. This was offset partially by growth in repos to increase money supply and in retail-value payments (electronic funds transfers, checks and cards). Increased momentum in financial market infrastructures. Larger amounts were cleared and settled through the Central Securities Depository (DCV) due to an increase in the market for sovereign debt. Operations managed by the Central Counterparty Risk of Colombia (CRCC) increased due to inclusion of the foreign exchange segment and the positive evolution in non-delivery forward peso/dollar contracts. Added confidence in the peso/dollar spot foreign exchange market due to CRCC interposition. Number and value of trades grew, mainly due to the adjustment of therisk management model for the FX segment and the increase in the limiton net selling positions in dollars. Stress testing with international standards to validate CRCC and CUD resilience Stress tests conducted independently by the SFC, BanRep and the CRCC, like those done in England and the United States, concluded that the CRCC's risk management model allows it to withstand extreme market events and simultaneous defaults by its main members. Based on the experience of other central banks, BanRep strengthened its intraday liquidity risk stress exercises in the CUD by incorporating temporary payment delays. It calculated that a two-hour delay by a key participant increases the system's liquidity needs by 0.5%. Electronic payments increased during 2021 According to transactional information, all electronic payment instruments increased in value versus 2020 (electronic funds transfers, checks and debit and credit cards). Electronic funds transfers continued to grow (80% from legal entities), with the participation of closed schemes driven particularly by the use of mobile wallets (35% of the number of intra-transfer transactions). The use of debit and credit cards for payments climbed to levels similar to those witnessed in the pre-pandemic year. Cash continues to be the instrument most used by the public for regular payments. The results of the BanRep survey in 2022 show that the perception of the use of cash declined significantly to 75% (87% in 2019), and about 50% of the population perceive their cash payments as being lower than those they made before the pandemic. Electronic funds transfers were second most used instrument, having increased to 15% (3% in 2019). Also, in commerce, cash was the preferred instrument of payment for its customers; however, several commerce channels received more than 10% of the value of their sales in electronic payments (hypermarkets 35%, gas stations 25%, hairdressers 15%, drugstores 14% and restaurants 12%). Continuous technological developments have broadened, and modernized services offered in the payments market. Pix (instant payments in Brazil). The high level of adoption of instant transfers in Brazil motivated a review of its strengths; namely, the possibility of different use cases between individuals, businesses, and government; high participation by financial and payment institutions; free of charge for individuals and the possibility of charging legal entities, and simple user experience. Digital currencies in central banking. Several groups of countries have joined forces to conduct pilot projects with wholesale CBDCs for cross-border payments. Flows generated by international trade, foreign investment and remittances between individuals can be processed more efficiently, transparently, and securely by reducing their cost and increasing their speed. Due to the constant progress being made on this issue, BanRep will continue to monitor all CBDC-related matters. The fintech ecosystem for payments in Colombia. A high percentage of existing FinTech companies in the country are dedicated to offering digital payment services: wallets, payment gateways, mobile devices (point-of-sale terminals) and acquisition. These have driven innovation in payment services.
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Payment Systems Report - June of 2020. Banco de la República de Colombia, February 2021. http://dx.doi.org/10.32468/rept-sist-pag.eng.2020.

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With its annual Payment Systems Report, Banco de la República offers a complete overview of the infrastructure of Colombia’s financial market. Each edition of the report has four objectives: 1) to publicize a consolidated account of how the figures for payment infrastructures have evolved with respect to both financial assets and goods and services; 2) to summarize the issues that are being debated internationally and are of interest to the industry that provides payment clearing and settlement services; 3) to offer the public an explanation of the ideas and concepts behind retail-value payment processes and the trends in retail payments within the circuit of individuals and companies; and 4) to familiarize the public, the industry, and all other financial authorities with the methodological progress that has been achieved through applied research to analyze the stability of payment systems. This edition introduces changes that have been made in the structure of the report, which are intended to make it easier and more enjoyable to read. The initial sections in this edition, which is the eleventh, contain an analysis of the statistics on the evolution and performance of financial market infrastructures. These are understood as multilateral systems wherein the participating entities clear, settle and register payments, securities, derivatives and other financial assets. The large-value payment system (CUD) saw less momentum in 2019 than it did the year before, mainly because of a decline in the amount of secondary market operations for government bonds, both in cash and sell/buy-backs, which was offset by an increase in operations with collective investment funds (CIFs) and Banco de la República’s operations to increase the money supply (repos). Consequently, the Central Securities Depository (DCV) registered less activity, due to fewer negotiations on the secondary market for public debt. This trend was also observed in the private debt market, as evidenced by the decline in the average amounts cleared and settled through the Central Securities Depository of Colombia (Deceval) and in the value of operations with financial derivatives cleared and settled through the Central Counterparty of Colombia (CRCC). Section three offers a comprehensive look at the market for retail-value payments; that is, transactions made by individuals and companies. During 2019, electronic transfers increased, and payments made with debit and credit cards continued to trend upward. In contrast, payments by check continued to decline, although the average daily value was almost four times the value of debit and credit card purchases. The same section contains the results of the fourth survey on how the use of retail-value payment instruments (for usual payments) is perceived. Conducted at the end of 2019, the main purpose of the survey was to identify the availability of these payment instruments, the public’s preferences for them, and their acceptance by merchants. It is worth noting that cash continues to be the instrument most used by the population for usual monthly payments (88.1% with respect to the number of payments and 87.4% in value). However, its use in terms of value has declined, having registered 89.6% in the 2017 survey. In turn, the level of acceptance by merchants of payment instruments other than cash is 14.1% for debit cards, 13.4% for credit cards, 8.2% for electronic transfers of funds and 1.8% for checks. The main reason for the use of cash is the absence of point-of-sale terminals at commercial establishments. Considering that the retail-payment market worldwide is influenced by constant innovation in payment services, by the modernization of clearing and settlement systems, and by the efforts of regulators to redefine the payment industry for the future, these trends are addressed in the fourth section of the report. There is an account of how innovations in technology-based financial payment services have developed, and it shows that while this topic is not new, it has evolved, particularly in terms of origin and vocation. One of the boxes that accompanies the fourth section deals with certain payment aspects of open banking and international experience in that regard, which has given the customers of a financial entity sovereignty over their data, allowing them, under transparent and secure conditions, to authorize a third party, other than their financial entity, to request information on their accounts with financial entities, thus enabling the third party to offer various financial services or initiate payments. Innovation also has sparked interest among international organizations, central banks, and research groups concerning the creation of digital currencies. Accordingly, the last box deals with the recent international debate on issuance of central bank digital currencies. In terms of the methodological progress that has been made, it is important to underscore the work that has been done on the role of central counterparties (CCPs) in mitigating liquidity and counterparty risk. The fifth section of the report offers an explanation of a document in which the work of CCPs in financial markets is analyzed and corroborated through an exercise that was built around the Central Counterparty of Colombia (CRCC) in the Colombian market for non-delivery peso-dollar forward exchange transactions, using the methodology of network topology. The results provide empirical support for the different theoretical models developed to study the effect of CCPs on financial markets. Finally, the results of research using artificial intelligence with information from the large-value payment system are presented. Based on the payments made among financial institutions in the large-value payment system, a methodology is used to compare different payment networks, as well as to determine which ones can be considered abnormal. The methodology shows signs that indicate when a network moves away from its historical trend, so it can be studied and monitored. A methodology similar to the one applied to classify images is used to make this comparison, the idea being to extract the main characteristics of the networks and use them as a parameter for comparison. Juan José Echavarría Governor
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