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Dissertations / Theses on the topic 'Electronic procurement systems'
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Jooste, Marius Visser. "A framework for the implementation of e-procurement." Diss., Pretoria : [s.n.], 2002. http://upetd.up.ac.za/thesis/available/etd-08222005-123331/.
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Kesselman, Andor. "Open Source and Electronic Voting: A New Strategy Toward Technical Procurement for Voting Systems." Scholarship @ Claremont, 2014. http://scholarship.claremont.edu/cmc_theses/919.
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Direct Recording Electronic Voting Systems (DRE) are some of the most popular forms of electronic voting and yet they are riddled with problems. Current voting systems are poorly designed and migration to newer software can be costly. Inadequate software solutions in voting systems have led to security flaws, bad tabulation, and partisan software design. As government proceeds into an increasingly sophisticated era of voting technology, it needs to consider a better platform. This thesis explores the government procurement strategy associated with modern Direct Recording Electronic Voting Systems. The thesis argues that governments should adopt an open source solution (OSS) for future IT acquisition of voting systems. Adopting an open source solution not only provides practical advantages such as better software design, cheaper implementation, and avoidance of vendor lock-in, but also proposes that OSS provides a strong foundation for future IT policy. Open source’s strength in transparency provides a key factor in voting system design. The thesis recommends that governments adopt a four part strategy for future OSS adoption with voting system.
1) Approve an independent, pro-OSS certification organization that works closely with the U.S Election Assistance Commission, National Institute of Standards and Technology, and other system organizations to create the optimal voting systems guidelines.
2) Update FAR requirements to greater accommodate open source procurement policy.
3) Assist local and state jurisdictions to acquire OSS for DRE machines.
4) Promote open source business strategy by hiring vendors for system integration and analysis
This thesis contends that these four policies will improve the electronic voting experience and allow for better future innovation and adoption IT strategies.
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Shimada, Tomoaki. "Potential benefits and emerging challenges of B2B e-procurement systems in a supply chain." online access from Digital Dissertation Consortium, 2005. http://libweb.cityu.edu.hk/cgi-bin/er/db/ddcdiss.pl?3195924.
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Arbin, Katarina. "Individual information system acceptance behaviour : an electronic ordering system case." Doctoral thesis, Stockholm : Economic Research Institute, Stockholm School of Economics (EFI), 2009. http://www2.hhs.se/efi/summary/782.htm.
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Aguiar, António Manuel Soares. "Sistemas de e-procurement: usando a regressão logística para testar empiricamente um modelo conceptual que explica a sua adopção por empresas com actividade em Portugal." Doctoral thesis, Instituto Superior de Economia e Gestão, 2007. http://hdl.handle.net/10400.5/762.
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Doutoramento em Gestão<br>Os Sistemas de e-Procurement (SEP) constituem o principal tema deste trabalho de investigação. Um dos objectivos deste estudo consiste em identificar os factores que levam uma determinada organização a adoptar ou não, um sistema de informação que suporta o processo de aquisição de alguns bens e serviços para as organizações. Para além disso, o estudo evidencia as diferenças entre os adoptantes de SEP e os não adoptantes, propõe um modelo matemático para calcular a probabilidade de uma dada organização adoptar um SEP e identifica os sectores de actividade económica onde é maior a propensão de adopção de SEP. Com a concretização destes objectivos dá-se um contributo positivo, não apenas à comunidade científica mas também a outros agentes económicos, nomeadamente aos fornecedores de SEP e aos gestores em geral. Efectuada a revisão da literatura sobre SEP, procurámos analisar os principais modelos de adopção de inovação tecnológica, nomeadamente o modelo baseado nos contextos organizacional-tecnológico-ambiental e a teoria institucional. Foi essencialmente com base nesses dois vectores que se desenvolveu o modelo conceptual explicativo da intenção de adopção dos SEP, do qual se derivaram as hipóteses de investigação explicadas ao longo do capítulo 3. Postulamos que a intenção de adopção dos SEP por parte das organizações Portuguesas está associada aos seguintes factores: (1) dimensão da organização, (2) dispersão geográfica, (3) competência tecnológica, (4) estado de preparação dos seus fornecedores para desenvolverem transacções electrónicas, (5) grau de penetração dos SEP nos seus concorrentes e (6) grau de sucesso dos SEP nos seus concorrentes. Em termos epistemológicos adoptamos uma postura característica do Positivismo. Já no que concerne à metodologia de investigação seguiram-se as fases do método hipotético-dedutivo. De facto, o estudo desenvolvido é correlacionai, seccional e testa um conjunto de seis hipóteses. Adoptamos como unidade de análise a
organização empresarial e faz-se um estudo de campo com base nas maiores organizações com actividade económica em Portugal. Para testar as hipóteses realizamos um conjunto de testes estatísticos, entre os quais o teste-t, a análise factorial confirmatoria e a regressão logística, usando para o efeito as ferramentas estatísticas apropriadas, nomeadamente o SPSS e o AMOS. Analisados os resultados, conseguiu-se obter evidência estatística que permitiu confirmar as hipóteses inerentes aos factores (1), (3), (4), (5) e (6). A utilização da regressão logística forneceu evidência suplementar no sentido de se poder considerar os factores (1), (3), (4) e (5) como sendo elementos determinantes e significativos para se poder calcular a probabilidade de uma dada organização poder vir a adoptar um Sistema de e-Procurement. Adicionalmente foi possível obter evidência de que as empresas do sector do comércio apresentam uma maior propensão para a adopção dos SEP do que as empresas do sector da indústria ou dos serviços.<br>Once the factors that foster electronic Procurement systems adoption are identified, economic agents may act accordingly and develop better programs in order to achieve their objectives. Towards identifying such factors we reviewed the literature and developed a model that explains electronic-Procurement systems (EPS) adoption, considering the technology-organization-environment framework as well as the institutional theory. This model was tested with data collected from the 2500 largest companies operating in Portugal. Based on the t-test for equality of means we found evidence that EPS adoption is positively and significantly associated to (1) firm size; (2) technology competence; (3) the perception companies have about the EPS success of their competitors; (4) the extent of adoption among competitors; and (5) the trading partner readiness to perform electronic transactions. The logistic regression supplied further evidence that technology competence, firm size, extent of adoption among competitors and trading partner readiness provide a reasonable estimate for each firm's likelihood to adopt EPS. We also found evidence that firms which main activity is commerce are more likely to adopt EPSs than firms operating on manufacturing or services industries.
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Mangum, Stephen P. "Innovating the Standard Procurement System through electronic commerce technologies." Thesis, Monterey, Calif. : Springfield, Va. : Naval Postgraduate School ; Available from National Technical Information Service, 1999. http://handle.dtic.mil/100.2/ADA375941.
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Thesis (M.S. in Applied Physics) Naval Postgraduate School, December 1999.<br>"December 1999". Thesis advisor(s): Mark E. Nissen, Jeffrey R. Cuskey. Includes bibliographical references (p. 91-92). Also available online.
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Domargård, Jesper, and Christofer Kohn. "eProcurement: A Study of the Concept from the Point the Point of View of the Users and System Suppliers." Thesis, Linköping University, Department of Management and Economics, 2002. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-1035.
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<p>Background: The market for eProcurement is expected to increase from from US$ 3,6 miljarder to US$ 1.375 billions under the period 1999-2003. Nevertheless, there is still a widespread unsecurity among companies surrounding eProcurement, partly due to that procurement for a long time has played a remote role in the companies, and partly since procurement is a far from a homogeneous function. </p><p>Purpose: To examine how eProcurement is defined, what advantages eProcurement implies and how it affects the procurement strategies and the procurement processes of companies. </p><p>Research method: The empiric work comes from interviews with persons in connection with procurement at four companies that today are using an eProcurement-system or are about to introduce one, and at two companies that delivers applications. </p><p>Result: From the persons we have interviewed we conclude that there is a rather strong unanimity as how eProcurement is being defined, and which advantages it can imply. Furthermore, eProcurement should not be seen as a solution of a company's eventuall procurement problems, but as a tool to strengthen and refine its procurement strategies and a possibility for rationalizing the procurement processes of the company. In other words, you shall not just pave old paths.</p>
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Mahdillou, Hossein, and Jawid Akbary. "E-procurement adoption, its benefits and costs." Thesis, Högskolan i Borås, Institutionen Ingenjörshögskolan, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-18199.
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This thesis report aims at illustrating and describing how e-procurement can contribute in creating value and reducing overheads associated with the procurement process through adopting and implementing e-procurement systems and applications in the supply chain network of an organization. It is an obvious fact that e-procurement plays a vital role in managing the supply chain especially now that outsourcing has become very common in the business market environment around the world. The main purpose of our bachelor thesis work is to find out how e-procurement can contribute in creating value, reducing cost and gaining more profit out of the procurement process. Since this thesis report is meant to cover the available literature on procurement and e-procurement only limited areas of the supply chain management is presented.When it comes to methodologies, available literatures on procurement and e-procurement have been covered to extract the most plausible information and data related how e-procurement contributes in creating value and reducing costs and overheads in the supply chain management. First a framework of modern procurement processes and stages is given as a basis and then e-procurement is treated being the technologies and key factors in implementation of e-procurement.This thesis work tries to consolidate prevalent ideas as well as facts that have been tested by means of academic researches carried out by scholars of the field and interdisciplinary of industrial engineering.<br>Program: BSc in Industrial Engineering - International Business Engineering
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Šandor, Matej. "Elektronické zadávání veřejných zakázek." Doctoral thesis, Vysoká škola ekonomická v Praze, 2010. http://www.nusl.cz/ntk/nusl-199999.
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This thesis deals with the issue of electronic public procurement. The aim of this thesis is to confirm or disprove the following hypotheses. The first hypothesis of this dissertation is the claim that the current legislation constitutes an adequate legal basis for the implementation of electronic public procurement. The second hypothesis states that the electronic public procurement is more efficient and more transparent than the public procurement without electronization. Examining the first hypothesis was chosen in order to determine whether it is necessary to change the law for the possibility of fully electronic public procurement. The second hypothesis, then, in essence asks whether electronization of public procurement improves the efficiency of public procurement and whether it contributes to increase the transparency of public procurement.
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Jelínek, Daniel. "Národní elektronický nástroj jako cesta k vyšší transparentnosti." Master's thesis, Vysoká škola ekonomická v Praze, 2016. http://www.nusl.cz/ntk/nusl-264677.
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This diploma thesis outlines the issue of National electronical system and electronical procurement in general. The aim is to consider benefits and also possible defects connected to the installation of the system mentioned above, including its financial demands and comparison with similar central systems. Thesis outlines actual usage of the system and if it is easy to use. Based on the data from NEN usage statistics and also from the questionnaire method of research thesis analyzes real usage of the system. Based on arguments mentioned in both theoretical and practical part of this thesis, system has been considered as not very used and not user-friendly.
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Cai, Ba-Lun, and 蔡伯倫. "Fuzzy Analytic Hierarchy Process for Procurement of Technology Systems - an Application of Electronic Toll Collection Systems." Thesis, 2010. http://ndltd.ncl.edu.tw/handle/18605788176144250946.
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碩士<br>義守大學<br>土木與生態工程學系碩士班<br>98<br>The implementation of the Electronic Toll Collection systems is one of the most important plans for the completion of the Intelligent Transportation System. The first ETC system in Taiwan established completely in year 2005. However its efficiency doesn’t seem to be significant. The inefficiency results from the traditional tender process which is unable to meet the need from different aspects. Therefore, developing a tender process that can be suitable for the high technical ETC system is urgent, and it is also the goal of the research.
In this research, the reformed tender process includes constructing a system framework, establishing the evaluation criteria, weighting the criteria, and performing system evaluation. The system demand framework is built by considering all mutual unit related to the ETC. The Modified Delphi Method is implemented to form evaluation criteria via criterion discussion and expert interview. The ETC criterion framework is created by allocating criteria into different classification layers. The weights for all criteria are obtained by using the FAHP method.
The research collects 28 criteria and classifies these items into five classification layers including traffic manager layer, ETC manager layer, user layer, equipment cost layer, and equipment implementation layer. The surveys use CV and Cronbach''s α values to analyze uniformity, and the Kendall''s W to analyze the criterion relevance. Computations have shown that the survey data are highly consistent and all criteria are with low similarity. Therefore, the set of criteria is proved to be suitable for the ETC implementation.
The simulated tender event is operated by simulating a tender invitation document and a simulated bidder’s service proposal for expert to evaluate. The model adopt the two methods, the General Score Technique and Price Per Score Point Method with the consideration of weighting, non-weighting, and layer weighting respectively to evaluate the system performance.
The model uses multi-objective criteria to evaluate and select ETC systems which can be much more suitable to meet the system requirement. Moreover, it improves the difficulty of determining the evaluation criteria and their weights. The disadvantage of The Most Advantageous Tender evaluation system for assessment can also be avoided. This provides a role model for the further developing ETC systems and gives as a reference for the implementation of other ITS.
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Lin, Sen-Chao, and 林森照. "Impacts of Quality and Task-Technology Fit on Satisfaction of Electronic Procurement Systems Usage." Thesis, 2014. http://ndltd.ncl.edu.tw/handle/21466844785909419481.
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碩士<br>朝陽科技大學<br>企業管理系<br>102<br>Based on technology acceptance model and DeLone and McLean information systems success model and task-technology fit, this study’s purpose was to propose an integrated model to explore users’ satisfaction with the electronic procurement systems usage. A total of 301 questionnaires were sampled, a total of 179 responses were deemed usable for the analyses, a 59.47 % usable response rate. The research framework was demonstrated by the path analysis of multiple regression analysis method. The results of this study are summarized as follows. First, information quality and task-technology fit have statistically significant and positive effects on perceived usefulness. Next, system quality and task-technology fit have statistically significant and positive effects on perceived usefulness. Finally, perceived usefulness has a statistically significant and positive effect on satisfaction.
This study’s suggestions are as follows. First, the system designer should think over how to connect the trading platform with output information from clients. Second, system designer should adopt the design of collaborative commerce to build a vertical and horizontal system integration platform to integrate the supply chain. Third, periodic review and process improvement should be arranged to realize what factors may affect the users’ satisfaction with the system usage.
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Carvalho, Eola Fernandes. "O novo modelo de contratação pública em São Tomé e Príncipe: contributo para a sua aplicação." Master's thesis, 2014. http://hdl.handle.net/10071/9042.
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As reformas e a modernização do setor público, no que toca às respostas das exigências dos seus modelos (New Public Management e New Public Service) está presente nas agendas dos governos de todos os estados desenvolvidos e em via de desenvolvimento. A procura da eficácia e eficiência nos procedimentos, proferida em New Public Management e a transparência dos procedimentos e à participação dos cidadãos nos mesmos, defendido em New Public Service, constituem, atualmente, o foco central na dinâmica governativa.
Destacar-se, também, que as reformas, tanto nas democracias dos países da OCDE como em países subdesenvolvidos, recetores de ajuda internacional como é o caso de S. Tomé e Príncipe, se orientam pelos valores da “boa governação”. Neles constam que a eficiência e eficácia da gestão pública não podem ser valorizadas de forma absoluta, que a intervenção do Estado deve ser equidistante e favoreça o funcionamento livre dos mercados, o que pressupõe o respeito pela igualdade, legalidade e transparência (Lopes, 2005).
Partindo desses princípios, pretendemos com este trabalho de projeto contribuir para um aumento da eficiência e a transparência na contratação pública em S. Tomé e Príncipe, através de uma proposta de plataforma eletrónica ao serviço do regulamento de licitações e contratações (Lei 8/2009 de 26 de Agosto). A filosofia de implementação da contratação pública eletrónica assentará numa abordagem incremental que permitirá acelerar bem como simplificar e desmaterializar os procedimentos de contratação pública, possibilitando a utilização da tecnologia nalgumas fases dos concursos públicos.<br>Reform and modernization of the public sector in terms of the demands of their answers (New Public Management and New Public Service) models is present in the agendas of the governments of all States developed and the developing. Striving for effectiveness and efficiency in the procedures given in New Public Management and transparency of procedures and citizen participation in them, defended in New Public Service constitute the governing dynamic central focus today.
It will also highlight the reforms, both in democracies of the OECD countries in underdeveloped countries as receivers of international aid as is the case of São Tomé and Príncipe are oriented to the values of “good governance “. Them contained the efficiency and effectiveness of public administration can not be valued in absolute terms, that state intervention should be equidistant and that favors the free operation of markets, which presupposes respect for equality, legality and transparency (Lopes, 2005).
Based on these principles we intend to work with this project contribute to greater efficiency and transparency in public procurement in São Tomé and Príncipe through a proposed electronic platform to serve the bidding and contracting Regulation Act 8/2009 of 26 August. A philosophy for implementation of e-procurement based on an incremental approach that will accelerate and simplify and dematerialize procurement procedures, allowing the use of technology in some stages.
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Hsu, Pi-Yu, and 許碧玉. "A Strategic Application of Electronic Procurement Management System-Case Study of the e-Procurement System in DoH Hospitals." Thesis, 2004. http://ndltd.ncl.edu.tw/handle/08890549587028535141.
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碩士<br>國立陽明大學<br>醫務管理研究所<br>92<br>Internet is the greatest influence civilization in this century, following the calculator, through its fast transmission broadcasts megaton of information and commercial messages have flown from a single room the end of the horizontal. Through it, in business potential has been revolutionized. This electronic stream — E-commerce has actively attempted to infiltrate and disrupt not just private activity but the whole world, this trend has shifted trading culture and competitive strategies leading to the broadening of business exchange and trading.
This research is based on the current hypothesis examining E-Commerce structure via affirmation, and this thesis will concentrate on electronic procurement procedure practiced between manufacturer and provider, the manner they excise Information Technology and the integration of task approach. There are piled floor to ceiling, all kinds of commerce and industries whose operation are conveyed by Internet. Economic efficiency could through alliance and joint acquisition fulfil, procurement quantity as well as decrease procurement expenditure, rescue capital intensive industries in both labour force reduction warehouse needs reduction. E-Commerce is now practiced in the pharmaceutical field, like DOH-supervised hospitals, institutions, and related industries. Currently an entity may execute an inter-entity supply contract with a supplier for acquisition of property or services that are commonly needed. When revolutionary procurement theory meets the realities of government-as-usual, something’s got to give. Government needs to give a chance to E-Commerce to show the reductions in the costs of electronic data interchange. This inquiry focuses on “DOH hospital pharmaceuticals and Materials Unified Order Network”（HPMUON）, and evaluates ongoing E-commerce and distribution management. The study reports on the findings of surveys and series of investigations to find obstacles, which prevent use or create difficulties for users, Network administrators and suppliers. The surveys were conducted in face-to-face interviews, and accompanying evaluation is designed to improve the current HPMUON system and lay out an acceptable version regulated by Central Region Office, DOH.
E-commerce has improved user operation interface, simplified united procurement processes, and enhanced information safety. The service provided quick access to information, and focused on achieving a more equitable distribution and transparency. Marketing is one of the considerations for entrepreneurs in E-commerce but there are additional concern, client protection, the system’s security, stability and maintenance, also interaction between business owner and their customer. Consequently, all review e-commence use inDOH-supervised hospitals has shown a direct impact on operations and future development. E-Management, which the DOH-supervised hospitals have reduces the operational costs and increases efficiency in support of various medical assignments. In light of the current E-Government initiative, through an assessment of effectiveness, non-performance defect have to be corrected. My sincere wish is, this exploration may assist medical professions and enterprises launching E-Management in the future.
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CHANG, SHOU-YI, and 張守義. "XML Standard to Support Government Electronic Procurement -An Example of Electronic Catalogue and Quotation System." Thesis, 2003. http://ndltd.ncl.edu.tw/handle/15647312756262569090.
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碩士<br>國防管理學院<br>國防資訊研究所<br>91<br>Between 20th and 21st century, owing to the significant improvement of fundamental science such as electronics, information, telecommunications, many industries like semi-conductor and 3C are emerged. It also helps change the appearance of traditional industries. This revolution of information-based technology profoundly influences our economy, society and culture. In the meantime, Taiwan faces the strong impact of global economy depression, and many industries are draining. Currently, it is an important subject how to take advantage of information technology to strengthen the research, development and innovation, to promote the competitiveness, and to build a high quality “Digital Taiwan”.
Executive Yuan has been promoting e-government and internet plan since 1997. The plan continues speeding up information application and helps achieve the goal of e-government. Public Construction Commission, Executive Yuan “electronic catalogue and quotation system” is a current information system which is efficient than traditional manual operation, but there are some problems to be solved. For example, while some institutions want to procure the products and inquiry the product-related information, they can’t acquire the latest and correct product-related information from the database which is synchronously updated by suppliers. It will influence all procedures on decision making. Therefore, in this paper we hope to introduce software-agent and XML standard to improve the procedure and work efficiency
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Chen, Carmil, and 陳秋杏. "A Study on Implementing Performance of Electronic Procurement System for Government Organization." Thesis, 2009. http://ndltd.ncl.edu.tw/handle/83015727832404579638.
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碩士<br>中原大學<br>資訊管理研究所<br>97<br>Abstract
Information technology made progress very quickly. Internet push forward
E-commerce growing that overthrown traditional way of demand and supply and
merchandise image what built of mass media. At same time, competition rule
radical changed.
The businesses use Electronic Procurement System for cost down and let
purchase process fast and safety. It provides goods and information to
customer directly from the platform of services. That is a revelation to
links the cash flow, goods flow and information flow from business to clients.
These years, the governments (include military, civil-service, school and
public sector agencies) makes every effort lets information of public
administration invisible, live and safety under the conditions of limited
budget. The Electronic Procurement System is one of the very important tools
to control and assess.
This research arrange from a government institute and its sub organization
as a Study on Implementing Process for Electronic Procurement System. I try
to use descriptive statistics and qualitative research adopts in-depth
surveys with interviews1 and observations the staffs who serves the post of
procurement on focus government institute. I also collect raw data from
procurement case in the year of 2008 for analysis.
I find the rate on target of Electronic Procurement System operation almost
100% and have a remarkable result on cost and manpower saving.
Additionally, some reasons about un-efficiency of operation are attributed
the lack of operator’s domain knowledge. The education and tanning will be
necessary.
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Govender, Vinoden. "Feasibility of changing from manual to an electronic procurement system at UTI Domestic." Thesis, 2006. http://hdl.handle.net/10413/10142.
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Procurement is the acquisition of goods or services at the best possible total cost of
ownership, in the correct quantity, at the correct time, in the correct place for the direct
benefit or use of corporations, governments or individuals (Procurement 2005).
Electronic procurement is the fulfillment of the procurement function by use of the
Internet and new technologies to facilitate a seamless, end-to-end stream of strategic
procurement activities enabling improved responsiveness and analysis within the
procurement organisation (Wheatley 2003).
The aim of the study was to identify the effectiveness and efficiency of the current
procurement processes in place at UTi Domestic and to investigate the feasibility of using
Electronic Procurement as a possible mechanism for Business Process Re-Engineering
within UTi Domestic, to streamline and add value to the overall procurement function.
This study was undertaken at UTi domestic in Johannesburg. Questionnaires were used to
collect data. In total, twenty-eight procurement staff members and six management
members completed separate questionnaires. One hundred percent response rate was
achieved for both groups. The procurement staff completed a structured questionnaire
while management were asked unstructured questions. Data obtained from the
questionnaires were analysed using the Statistical Package for the Social Sciences
(SPSS).
The findings of the study indicated that the procurement process at UTi Domestic was
inefficient and ineffective. The procurement process was in need of redesign.
Controversy existed between management and procurement staff over whether e-procurement
would be the solution to the procurement problem. The researcher
recommended the implementation of an e-procurement solution as a resolution to the
procurement problem, based on the value potential of the solution and the ability of the
solution to positively satisfy all of the aims of the study. As supported by the literature, e-procurement
can make a significant difference to UTi Domestic.<br>Thesis (MBA)-University of KwaZulu-Natal, Westville, 2006.
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Chen, Chiung-Hua, and 陳瓊華. "Adoption Factors of Electronic Procurement System－An Empirical Study of Beverage Intermediary Firm." Thesis, 2009. http://ndltd.ncl.edu.tw/handle/99127403585034474857.
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碩士<br>國立屏東商業技術學院<br>行銷與流通管理系<br>97<br>By the rapidly grow up of internet and information technology. The activities of Business to business e-commerce bring the revenue to enterprises themselves stably. The competition between the supply chain has never limited to price, quality and advertisement. The accuracy of the fast information also becomes the key of the role. This research will base on the method of case research. We performed in-depth interviews with three traditional beverage distributor and two bulk lots business in South Taiwan. The managers’ opinions were analyzed in order to understand what primary factor consideration to e-Procurement performed and industry pressure of competition and supply chain pressure have direct or the indirect influence.
This study has integrated technology acceptance model (TAM) put forth by Davis, et al., (1989) as well as Diffusion of Innovation Theory by Rogers (1983), while two other research variables industry pressure of competition and supply chain pressure.
The substantial results of this study discover at the end that：
1．When the Beverage Distributor in drink and bulk lots business think that the perceived usefulness and perceived easy to use the e-Procurement more higher, they will be well to use the e-Procurement.
2．When the compatibility and observability's degree are more higher of use to e-Procurement, the traditional beverage distributor and bulk lots business will be well to use the e-Procurement.
3．When the industry pressure of competition is more higher and supplies who have used e-Procurement are more, the traditional beverage distributor and bulk lots business will be well to use the e-Procurement.
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hsieh, fu-yi, and 謝富義. "The Design and Implementation of Electronic Procurement System and its Associate Protest Processing Subsystem." Thesis, 2002. http://ndltd.ncl.edu.tw/handle/50747367335531626791.
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碩士<br>長庚大學<br>電機工程研究所<br>90<br>According to reports, since issuance and enforcement of the Government Procurement Law in 1998, only taking the small procurement (sum of money between ten thousand and one million dollars) into consideration, it is estimated that the cost of personnel traffic and document management is about four hundred million NT dollars each year, not to mention the large outlay of time that spent on journey to and fro. It is believed that the cost of procurement will be reduced largely and the schedule of open-bid will be shortened greatly if the traditional purchase procedure could be standardized, electrified and completed through the Internet. The “Electronic Procurement System” plan, entrusted by National Science Council to the academic community, is a system to realize electronic procurement. The crucial elements include (1) electronic signature, (2) IC card, and (3) encryption / decryption technique. The framework design of this system is on the basis of standard procedure ruled by the Government Procurement Law. Furthermore, we undertake the research of related technique, divisions of labor and interface integration of each subsystem. According to the program, our school (CGU) in charge of the “Protest Processing Subsystem”.
The function of “Protest Processing system” is like that of supervisor unit. It can provide a channel of protest submission, handle, and response on purpose to ensure the justice of the “Electronic Procurement System” when bidders make an objection to the process or result of the bidding. Up to now, this program has progressed with the flowchart design of all sessions ranging from registration to open-bid and the tentative integration testing; in the meantime, the tentative result of the “Protest Processing Subsystem” has completed the preliminary integration testing. In the future, coping with the practical requirement and development of the “Electronic Procurement System”, following the accomplishment of other subsystems in this plan, the “Protest Processing Subsystem” should have leeway to be improved and modified.
The thesis breaks down along five chapters and organizes as follows. Chapter 1 briefly reviews the background, purpose, and existing achievement of the “Electronic Procurement System”. Chapter 2 explains the programming, design, and related technique of the “Electronic Procurement System” plan. The programming, flowchart design, implement and integration of the “Protest Processing Subsystem” are described in chapter 3 and 4. Concluding remarks and future research work are found in chapter 5.
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Feng, Yu-Chuan, and 馮育娟. "Applying the Balanced Scorecard Viewpoints to Construct the Electronic Government Procurement System in Taiwan." Thesis, 2011. http://ndltd.ncl.edu.tw/handle/23424615786134574804.
Full textAbstract:
碩士<br>國立交通大學<br>經營管理研究所<br>99<br>The study incorporates the four dimensions, financial, customer, internal business process, and innovation and learning, of the performance measurement method into the performance evaluation indicators. Every indicator coordinates closely with the organizational vision and both have mutual causality. If it can be directed into the government agency, it can get twice the result with half the effort for propelling the performance evaluation system.
The study sums up the balanced scorecard measuring the performance indicators of the electronic receipt of tender documentation and submission of tender system of the government procurement: 1. The financial dimension: (1) Enhancing the government procurement efficiency, (2) Creating the new suppliers participating in the receipt of tender documentation and submission of tender, (3) Improving the government procurement efficiency; 2. The customer dimension: (1) Increasing the confidence of the suppliers in the electronic receipt of tender documentation and submission of tender system, (2) Enhancing the supplier satisfaction through good implementation; 3. The internal business process dimension: (1) Uploading and downloading the documentation, (2) Paying and identifying the fees, (3) Electronic certificate management, (4) Open, fair and right tender opening activity, (5) Smooth experience of the receipt of tender documentation and submission of tender; 4. The innovation and learning dimension: (1) Enhancing productivity of the employees, (2) Developing the knowhow of the electronic receipt of tender documentation and submission of tender, (3) Providing information of the electronic receipt of tender documentation and submission of tender, (4) Intensifying the educational training of the employees. The balanced scorecard presented by the study states that the government propels the electronic procurement and provides the subjective and strategy of establishing the electronic receipt of tender documentation and submission of tender system of the government procurement.
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Yang, Shih-Wu, and 楊世武. "A Study of Service Quality and User Satisfaction on the Government Electronic Procurement System." Thesis, 2001. http://ndltd.ncl.edu.tw/handle/40717710805741967889.
Full textAbstract:
碩士<br>大葉大學<br>資訊管理研究所<br>89<br>The purpose of this study is to investigate quality of service and user satisfaction of the Government Electronic Procurement System. Users of this system include government agencies and private enterprise. One of the goals of this system is to influence the stakeholder to take action for speeding up the development of electronic commerce nationwide.
Our research has tailored Parasuraman, Zeithaml & Berry’s (1988) quality of service model for its use in the system. Six quality of service constructs were derived, i.e., security and reliability, legality and empathy, convenience and stability, interface design, fairness of service, and privacy and justice. Statistical analyses have revealed a significant difference between expectation and users’ perception about the systems’ quality of service. Users are not satisfied with the system as expected. We recommend that the system be improved.
A positive correlation between users perception of systems’ quality of service and the overall satisfaction of the system. Therefore, we also give our suggestions about how to improve the system according to the six dimensions of the quality of service.
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周偉弦. "The Design and Implementation of a Model of Electronic Procurement System for construction industry." Thesis, 2005. http://ndltd.ncl.edu.tw/handle/77557471420399770571.
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碩士<br>國立交通大學<br>土木工程系所<br>93<br>The use of e-commerce to various kinds of trades has already become the development trend in the future. Tactics of e-commerce is with various kinds of trade demands even, the ones that respectively took place and exhibited uniqueness by oneself are because of in conformity with the way. The main advantage of the electronic system lies in reducing the chance takes place , reduce and deal with time and saving the manpower cost etc. in the mistake. And electronization can be used in the system of construction industry extensively. The government promoted coordination to manage in construction industry in 2001, this was an important milestone as for electronization of the industry. This research will utilize the present network technology , will set up the systematic structure of purchase of construction industry. Look forward to making the exchange of information have and achieve the goal of exchanging on-linly fast and accurately.
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Chen, Min-Ton, and 陳明堂. "Process Analysis and Systems Comparison in Procurement Management- in the industries of information and electronics." Thesis, 2006. http://ndltd.ncl.edu.tw/handle/98272561116633969447.
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碩士<br>元智大學<br>管理研究所<br>94<br>ABSTRACT
Procurement management has a significant influence on the overall business operation. When applied appropriately, it can assist the enterprise to maintain the supply and quality of the material, and further reduce overall operation cost and thereby increase the operation profit. In addition, it facilitates stable material quality, reasonable price, delivery request, and customer service. Currently in Taiwan, there are two procurement management systems, one is for government sectors and government-owned enterprises, the other one is for private enterprises. For public sectors, a well-defined, comprehensive procurement management mechanism based on Government Procurement Regulation has been installed, while for the private enterprises, various measures are adopted with the main emphasis on in-time supply.
The purpose of this paper is to investigate the process and system of procurement management by looking at the above-mentioned systems, with the focus on aspects such as procurement procedure, procurement method, Administration of Contract Performance, supplier management, role/responsibility in procurement, and performance of procurement. A survey was conducted through interviews or questionnaires aiming at CHT’s suppliers. The responses were then collected and analyzed to provide a summary.
We arrive at the conclusion that most corporation view procurement as an integral part of business operation, with in-time supplying and reasonable pricing being its top requirements. The speediness, rather than openness, is a main concern when it comes to the procurement procedure. Cooperating vendor or contracted suppliers are the preferred procurement target. Sufficient authorization to select vendors, degree of vendors’ willingness to cooperate, and quality of the delivery are important criteria for choosing suppliers. Furthermore, the authorization of concluding the bid depends on the procurement volume. Check and acceptance of the delivery is the responsibility of the party which requested the procurement.
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Shieh, Wen-Chuan, and 謝文川. "The Cognition of Provincial Hospital Purchasing Representatives toward the Cooperative Supply Contract Electronic Procurement System." Thesis, 2005. http://ndltd.ncl.edu.tw/handle/24222589725697138547.
Full textAbstract:
碩士<br>亞洲大學<br>經營管理研究所<br>94<br>It is getting difficult to manage and operate a provincial hospital due to highly competitive hospital market and the restriction of government administrative system. Cooperative supply contract electronic procurement system provides standardized and normalized system for the labor and property purchases, the provincial the hospital can shorten the purchase procedure and lower the cost by aggregating purchasing economic scale. Purchasing representatives’ opinion toward cooperative supply contract electronic procurement system will affect the level of their practice.
This paper uses Kelly concept to develop a role test and applies Logit Model to observe purchasing representatives’ opinion toward cooperative supply contract electronic procurement system, the abstract is as follows.
The application of cooperative supply contract electronic procurement system is the same as the population variable; therefore, the user rate is not much different from general hospital and the non-general hospital. Objectives are purchasing representatives from 28 provincial hospitals in year 2005, including 21 general hospitals and seven other psychiatric, leprosy and chest hospitals. 130 surveys distributed in 28 hospitals and 117 effective questionnaires were returned from 27 hospitals, returned rate 90 %.
The implementation result of the cooperative supply contract electronic procurement system gradually increases year by year. The average purchase amount for one hospital is 1.54 million NT in year 2003, 3.37 million NT in year 2004, and 4.67 million NT in year 2005.
As for the use of cooperative supply contract electronic procurement system, purchasing representatives from each provincial hospital show high will to inquiry and purchase online, which are mostly office equipment, computer, and computer accessories. Over half of the representatives attend the cooperative supply contract electronic procurement system training secession; they think the training offers the sufficient knowledge for handling the system and most of these representatives has received purchasing certification.
Provincial hospital purchasing representatives hold positive cognition toward the cooperative supply contract electronic procurement system. The most two positive cognitions are online accessibility and efficiency. The negative parts are cognition of system and merchandise, especially for goods return policy, instruction unclear and insufficient product models.
Analyzing the cognition of purchasing representatives toward the cooperative supply contract electronic procurement system by using Logit Model, the research shows the training and service year effect the cognition differently. The purchasing representatives’ age is getting younger; therefore, the ongoing training to make up the insufficient purchasing experiences is the key and necessity to raise the representatives’ cognitions of the cooperative supply contract electronic procurement system, merchandise, effect and ability to surf on internet.
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Kuan, Tien-Sheng, and 關天盛. "Evaluation and Analysis of Customers Behavior on Browsing Bid Documents in Government Electronic Procurement System." Thesis, 2006. http://ndltd.ncl.edu.tw/handle/19001587081776078862.
Full textAbstract:
碩士<br>元智大學<br>資訊管理學系<br>94<br>This study is based on Government Electronic Procurement System. Browsing bid documents is one of the value-added services which is the best way to improve what cases is merchant needed. At the same time, all clients also want to spend the least expenses on getting right bid cases to tender bids.
In this study, I use Kohonen model to segment the whole over 1.4 million data into ten to twelve groups after the whole data segments to the right bid classes. For example, there are three bid classes; construction, labor service, and assets showing in my area. I realize all the details after being segmented. But there are some conditions that I have to design here. For instance, it picks up the groups that added is greater than 80%, and each class in the group has to be greater than 8%. Then, it is got vector by groups and each class of the group. Finally, we could reach all the values of vector of the training and testing.
As the result, I use three methods of similarity, like SimLabels, SimNet, SimCos. I use these methods to help me to calculate the three values of similarity and find out what happened in my study between training and testing vectors. According to the values of similarity, we also find out the similarity easily between two vectors in the end.
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Chan, Tun-chih, and 詹敦智. "A Study of Satisfaction Survey to the Government Electron Procurement System in Construction Procurement-an Example of Yunlin County Elementary School." Thesis, 2012. http://ndltd.ncl.edu.tw/handle/32707800335168845262.
Full textAbstract:
碩士<br>南華大學<br>資訊管理學系<br>100<br>The purpose of this thesis is to research the satisfaction of using the the government e-procurement system with the procurement of construction.It compares the satisfaction of the government procurement system in the different situations among various General Director. This research provides the system improvements and suggestions for the user needs.
The goal of this study is to provide a system as references which are base on the results of the satisfaction survey. Another benefit is using the future E-procurement system is adequate to support the General Director for the Construction Procurement. By this method, it not only enforces the professional knowledge but also assisted procurement staff to make purchases. This achieves the users’ anticipations.
The method of this study is questionnaire survey. The research examinee are from 154 primary schools in 20 townships in the county. The total issued questionnaires are 154, but 138 questionnaires are retrieved. The percentage of recovery is about 89.61%. The valid questionnaires are 138. The questionnaires can be 100% usable.After analyzing the results of questionnaires, the conclusion is as follow:
1. The age of the General Director i is mostly between 41-50 years and are male in Yunlin County Elementary school. The education backgrounds are more master degree. Most of them serve in the school around 11-20 years. They normally work in the common places. The class of a school has the latest 12 classes. The majority of the directors have been doing this work about 2-5 years. The seniority of the year is tending to be low and mobility. A half of the respondents is capable and has the electronic application certificates
2. The elementary General Directors present their highly satisfied with the quality of information and then service quality. Lastly, the system quality gets the lowest results.
3. There is no significant difference among the gender, school area, age, education background, serve seniority, and purchased seniority while there is a remarkable different in the school scale variables.
4. The qualities of the information, system, service and government E-purchase system show the positive correspondent.
5. The quality of information system and service gains the higher level of cognitions and also the satisfaction of the Government E-purchased System is higher.
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蔡守哲. "An integrated research of knowledge management into the electronic procurement system:a case for formosa plastics group." Thesis, 2003. http://ndltd.ncl.edu.tw/handle/02957645383607786075.
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HSIEH, CHIH-LIANG, and 謝志良. "A Research on the Feasibility of Electronic Procurement System for the IC Design House Industry in Taiwan." Thesis, 2002. http://ndltd.ncl.edu.tw/handle/84955697145644783584.
Full textAbstract:
碩士<br>輔仁大學<br>資訊管理學系<br>90<br>Under competition environment in the market, enterprises always to strengthen their R&D capabilities, quality control and productivities. Yet it is crystal clear that enterprises should control their cost of purchase by way of using information system properly in the aspect of manufacture management and planning. This will help enterprises to understand and control their costs and provide supply in time, which is more helpful than the endeavors devoted for the struggle of increase sales income and profit. E-purchase is more efficient than traditional ways that allows enterprises to find their requirements, and saving additional manpower and time costs. Moreover, enterprises who using this concept also helps their supplier to reduce some costs in the management and sales. Enterprises must face and create win-win solutions with their partners by this concept.
As introduced above, this article also tries to collect related reports, studies and documents to define the possible solutions for enterprises to introduce e-purchase under e-business. Moreover, this articles wishes to provide some reference models and suggestions that are applicable for IC designers enterprises in Taiwan. We choose them as our examples because they are the super stars among electric enterprises that always emphasize innovation and cost control. Basic information for the analysis of this article has been collected by (1) the enterprise list provided by ITRI (Industrial Technology Research Institute) and TSIA (Taiwan Semiconductor Industry Association); and (2) news, new announcement and enterprises information as provided by each IC designer; and (3) non-framed inquiries return. We have analysis theses basic information with statistics to find the possibility of adopting e-commerce application in IC designer enterprises, and we hope this report is helpful to IC designers when they are interesting in the application of e-purchase.
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Huang, Polan, and 黃柏嵐. "Evaluation of the Effectiveness of the Government Electronic Procurement System for Schools Using DeLone and McLean IS Success Model." Thesis, 2013. http://ndltd.ncl.edu.tw/handle/81962973259010976741.
Full textAbstract:
碩士<br>開南大學<br>資訊學院碩士在職專班<br>101<br>Evaluation of the Effectiveness of the Government Electronic Procurement System for Schools Using DeLone and McLean IS Success Model
Abstract
The government procurement system is intended to provide a fair and open procedure that can improve procurement efficiency of public agencies and ensure the quality of purchased items. To facilitate development of government procurement and meet the purpose of legislating the Government Procurement Act, it is necessary to adopt an electronic procurement system. The usage, effectiveness, and related factors of the Government Electronic Procurement System are important for both users and the system administrator. The objective of this study was to investigate utility and user satisfaction of the Government Electronic Procurement System and their relations to net benefits based on DeLone and McLean Information System Success Model. The research data were collected from a questionnaire survey, and the results could be a reference for the authority of the Government Electronic Procurement System. The main conclusions were as follows:
1. When system quality, information quality, service quality, product quality, and system utility were all considered, the effect of system quality or service quality was overshadowed by the effect of information quality and product quality, indicating that information quality and product quality were a significant determinant of utility of the system.
2. Among the quality factors of items purchased through the Government Electronic Procurement System, users were most satisfied with durability, serviceability, and conformance, followed by information quality, system quality, and service quality.
3. Utility of the Government Electronic Procurement System was affected by users’ post-usage satisfaction with the system.
4. The net benefits of the Government Electronic Procurement System were critically determined by users’ post-usage satisfaction with the system.
Keywords: Government Electronic Procurement System, Information System Success Model
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Se-Fen, Lee, and 李瑟芬. "An Information System Diagnostic Model based on Technology Acceptance Model, IS Success Model and Technological Frame : The Example of Taiwan’s Government Electronic Procurement System." Thesis, 2006. http://ndltd.ncl.edu.tw/handle/06965522890236800316.
Full textAbstract:
碩士<br>國立屏東科技大學<br>資訊管理系<br>94<br>The goal of the study is to propose a flexible problem-diagnosis framework for new IS implementations. Specifically, this study utilizes the software development life cycle as a core to integrate three well-validated theoretical models, including Technology Acceptance Model (TAM), IS Success Model, and Technological Frame Model (TF).
Government Electronic Procurement System (GEPS) was used as a sample case to illustrate how the proposed framework could be useful in identifying the potential problems. The subjects in this case formed a virtual organization, including central government or local government procurement personnel, supplier, and the Public Construction Commission (PCC) servants. This study was divided into three stages: the first stage collected secondary data, including IS related references and business internal statistical data as the basis for a qualitative and a quantitative content analysis. The second stage executed a quantitative analysis, targeting the government procurement personnel and suppliers. PLS and SPSS were used to analyze the data. Finally, the third stage conducted in-depth interviews to three key group members of this virtual organization. TF was used to present the case conclusions.
This framework consists of a static model and a dynamic process and is intended to be a generic IS problem-diagnosis model for IS implementation issues. In other words, it can be easily customized for meeting the needs of a specific IS problem.
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鄒慶琦. "The Study of User’s Satisfaction with the Information Svrice Function（USISF） in the Government Electron Procurement System." Thesis, 2011. http://ndltd.ncl.edu.tw/handle/62455966646582460142.
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碩士<br>佛光大學<br>管理學系<br>99<br>To establish a open, fairly competition and efficiently procure circulation is the original purpose to make the government procurement with an electronic style. Make sure the whole process are complete by the internet of the government procure announcement, request for invitation documentation and submit the bid documentation to avoid the third party against the bid. Meanwhile to ensure all the competitors are in the same position no matter is big or small firm, which may sure the buyer can get the best quality in fast way and reasonable price.
This research try to find the user’s really need for government electronic procurement system, and the satisfaction about the system, evaluate the benefit about “joint supply contract”, the reason why user less use the “electronic bid” system and the impact about stop using the “electronic catalogue”. This research use the three construction way of the USISF “information, service and quality” combined the 5 dimemsions of SERVQUAL scale which made by PZB. Use descriptive statistics, factor analysis, One-way ANOVA and multiple regression analysis to analysis the data,
The research findings show:
All the user dissatisfy the “USISF information, service and quality” no matter male or female, government side or firm side, with experience or not, educated or not. Second, the government user has significantly dissatisfy on joint supply contract. Third, the user from business side has a significantly dissatisfy on government electronic procurement system. There are significantly different on“information, service and quality” reliability and personal touch, items of USISF and the different tevel is depend on the different user.
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Chen, Su-Mi, and 陳素蜜. "Evaluation of the Favorable Effects of Medicine Inventory Management on Four Department of Health Executive Yuan Hospitals using the Electronic Procurement System." Thesis, 2005. http://ndltd.ncl.edu.tw/handle/84267232614793684237.
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碩士<br>高雄醫學大學<br>藥學研究所碩士在職專班<br>93<br>This study investigated the effectiveness and efficiency of medicine inventory management on Department of Health Executive Yuan Hospitals (DOH Hospitals) after implementing The Unified Order Network System - Electronic Procurement System (e-procurement)， through the method of quality analysis-interview survey、quantity analysis - evidence based、and method of verification measurements.
There are 28 DOH hospitals in Taiwan area, collecting data by face to face interview, with 16 people, made up of directors、purchasers、accounting cashiers and storage managers in 4 DOH hospitals; verification measurement method, analysis of inventory management data in this 4 DOH hospitals from Jan. 2002 to Dec. 2004, during 36 months.
The results of this study were approved：
1.The turnover rate of medicine stock is increasing. 22.48 (2002),
23.68 (2003), 26.51 (2004).
2.The ratio of surplus over consumption of medicine is decreasing. 0.67 (2002), 0.60 (2003), 0.44 (2004).
3.The average monthly stock amount is decreasing. NT$ 3,639,474
(2002), NT$3,498,111 (2003), NT$3,064,341 (2004).
4.Save medicine costs .
4 DOH hospitals save medicine cost 22 million NT (2003.10 ~ 2004.12); because use e-procurement have 5% discount.
5.Paired t-test, have statistic difference (P = 0.014). 4 Hospital average monthly stock amount was improved after e-procurement.
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HUI, CHOU WEN, and 周文惠. "THE STUDY ON THE IMPLEMENTATION OF ELECTRONIC BID SYSTEM PROCUREMENT IN THE JUDICIAL INSTITUTIONS OF TAIWAN: FROM THE PERSPECTIVE OF THE ADMINISTRATIVE PERSONNEL’S INTENTION." Thesis, 2006. http://ndltd.ncl.edu.tw/handle/51314422986467816690.
Full textAbstract:
碩士<br>國立臺北大學<br>公共行政暨政策學系碩士在職專班<br>94<br>This study is aimed to investigate the influences on the administrative personnel’s understanding of Electronic Bid System, their competence to carry out this policy, their attitudes as well as their willingness. Such influences are brought forth by the following factors: the technical issue in the policy itself, the organization of the judicial institutions, and the relation among the pubic offices. Moreover, this research intends to offer suggestions to the judicial institutions for future reference, as the policy of Electronic Bid System is carried out.
This study is conducted through literature review and oral interview. The reviewed literature includes the relevant theories on policy implementation as well as the factors that have an effect on the administrative personnel’s intention of policy implementation. Furthermore, the subjects are these administrative personnel. Three conclusions can be drawn from this research. First, the rather complicated current operative system affects the willingness of implementation; the rewards and punishments on the bid business have not gained sufficient attention. Second, the lack of concern on the Electronic Bid System business, the absence of general administrative system in judicial institutions, the decrease of salary, and the frequent change of bid personnel all influence the willingness of implementation. Lastly, the relation among the public offices has an impact on the willingness of implementation.
In view of the above results, the concrete suggestions to the authorities concerned and the judicial institution that this study proposes are expected to be referred for the improvement of the policy implementation in the future.
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周青樺. "The critical factor of influence on executives accepting The governmental electronic procurement system : A case study of The Implementation of Inter-Entity Supply Contracts." Thesis, 2005. http://ndltd.ncl.edu.tw/handle/81008758240927633216.
Full textAbstract:
碩士<br>國立中正大學<br>資訊管理學系<br>93<br>The governmental electronic procurement system originated in planning by The Research, Development and Evaluation Commission, Executive Yuan in 1996, and provided the service to governmental procurement staff and membership contractors in 2001. It comprises four subsystems: the government electronic procurement system, the government electronic procurement tendering system, the inter-entity supply contracts system (IESCS), and the electronic catalogs and quotation system. Behavioral issues of electronic government research are markedly more important than technological ones. Thus, there is a substantial need to identify the factors that determine the corporate executives’ acceptance of the governmental electronic procurement system.
Using a theoretical model based on the technology acceptance model (TAM) and theory of planned behavior (TPB), this study aims to (1) identify the determinants for acceptance of the IESCS; (2) examine the causal relationships among the variables of acceptance behavior for the IESCS; and, (3) explore the relative importance of each determinant for both those who use the IESCS and those who do not.
A systematic sampling method is employed to collect 185 usable responses. The results indicate that the important determinants of user acceptance of the IESCS are perceived usefulness, perceived risk, trust, outcome expectation to performance, external influences, interpersonal influence, self-efficacy, and facilitating condition. Finally, the academic and practical implications of these findings are discussed.
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Tikhonina, Olga. "Zadávání veřejných zakázek - dynamický nákupní systém a elektronická aukce." Master's thesis, 2013. http://www.nusl.cz/ntk/nusl-329759.
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Public tenders procedure - a dynamic purchase system and electronic auction The purpose of public tenders is to serve as an instrument of effective and efficient distribution of public funds, in order to acquire specific goods or services in accordance with the public interest. Therefore, the law defines the process of awarding public tenders. The main purpose of this thesis is to explore and analyze the electronization of the public tenders procedure with an emphasis on dynamic purchase systems and electronic auction. The thesis is based on the current provisions of the Act on Public Tenders No. 137/2006 Coll., and is divided into seven chapters. Chapter one focuses on evolution of public tenders, or public procurement, providing a brief historical outline with an emphasis on national legal regulations. Chapter two explores public procurement law regulations in force that are significant in relation to the aim of the thesis. The first part of the chapter highlights the most important legal documents on the international level, and the second part proceeds with an overview of European Union law. Part three presents a summary of the Act on Public Tenders in force. The third chapter contains a definition of the most essential terms of the Act. Part one deals with the instrument of the public tender...
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Pereira, Filipe Duarte Araújo. "Procurement and Benchmark - Order Management System With Main Goal to Access the Tools Available in the Market that Better Fits the Oracle Retail Suite." Dissertação, 2018. https://hdl.handle.net/10216/114102.
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O ramo do retalho, assim como a maioria dos outros ramos, tem estado em constante mudança ao longo dos anos, especialmente devido a grandes avanços tecnológicos, que abrem as portas a novas maneiras de evoluir as capacidades de modo a ganhar a vantagem no mercado, apresentando uma silhueta completamente diferente do que era há umas décadas atrás.
Assim sendo, um dos vetores para o qual se tem virado mais atenção nos últimos anos e que apresenta cada vez mais importância no mercado, é o de interação com cliente. Atender as necessidades do cliente nunca foi tão crítico para as empresas se manterem competitivas no mercado. Para isso, é praticamente obrigatória a utilização de ferramentas que auxiliem esse plano, especialmente em retalhistas de grande escala espalhados por grandes áreas, na qual a quantidade informação a ser tratada é interminável e da qual se torna impossível tirar o melhor partido sem ferramentas bem otimizadas que permitam aglomerar e analisar toda a informação recolhida e até mesmo sugerir ações a tomar de maneira a agradar ao consumidor e garantir a sua satisfação.
Este documento procura analisar as principais ferramentas que facilitam o tratamento de informação e que permitem aos retalhistas interagir com os seus clientes de uma maneira única que permite ao retalhista ver o cliente como um só através de todos os canais de contacto e atender ás suas necessidades. Verificando quais as mais preparadas não só para lidar com as necessidades atuais do cliente, mas também com novas tendências que possam surgir nessa vertente.<br>The retail branch, just like most branches, has been constantly changing over the years, especially due to major technological improvements, which opens a door to new ways of developing capabilities in order to gain market advantage, presenting a completely different skyline from a couple decades ago.
That said, one of the sections that has been getting more attention in the last few years and has been getting more and more importance is the customer experience. Meeting customer needs has never been so critical for companies to remain competitive in the market. For this reason, it is practically mandatory to use tools that support this plan, especially in large-scale retailers spread over large areas, where the quantity of information to be treated is nearly endless and impossible to take the best advantage of, without tools well optimized That allow to agglomerate and analyse all information collected and even suggest actions to perform in order to please the customer and assure his satisfaction.
This document seeks to analyse the main tools that facilitate this kind of information processing and that suits retailers' interaction with their customers in a unique way that allows the retailer to see each customer as one, through all channels of contact and service to their needs. Checking which ones are better prepared, not only to deal with current needs of the client, but also with new trends that may arise in this aspect.
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Pereira, Filipe Duarte Araújo. "Procurement and Benchmark - Order Management System With Main Goal to Access the Tools Available in the Market that Better Fits the Oracle Retail Suite." Master's thesis, 2018. https://hdl.handle.net/10216/114102.
Full textAbstract:
O ramo do retalho, assim como a maioria dos outros ramos, tem estado em constante mudança ao longo dos anos, especialmente devido a grandes avanços tecnológicos, que abrem as portas a novas maneiras de evoluir as capacidades de modo a ganhar a vantagem no mercado, apresentando uma silhueta completamente diferente do que era há umas décadas atrás.
Assim sendo, um dos vetores para o qual se tem virado mais atenção nos últimos anos e que apresenta cada vez mais importância no mercado, é o de interação com cliente. Atender as necessidades do cliente nunca foi tão crítico para as empresas se manterem competitivas no mercado. Para isso, é praticamente obrigatória a utilização de ferramentas que auxiliem esse plano, especialmente em retalhistas de grande escala espalhados por grandes áreas, na qual a quantidade informação a ser tratada é interminável e da qual se torna impossível tirar o melhor partido sem ferramentas bem otimizadas que permitam aglomerar e analisar toda a informação recolhida e até mesmo sugerir ações a tomar de maneira a agradar ao consumidor e garantir a sua satisfação.
Este documento procura analisar as principais ferramentas que facilitam o tratamento de informação e que permitem aos retalhistas interagir com os seus clientes de uma maneira única que permite ao retalhista ver o cliente como um só através de todos os canais de contacto e atender ás suas necessidades. Verificando quais as mais preparadas não só para lidar com as necessidades atuais do cliente, mas também com novas tendências que possam surgir nessa vertente.<br>The retail branch, just like most branches, has been constantly changing over the years, especially due to major technological improvements, which opens a door to new ways of developing capabilities in order to gain market advantage, presenting a completely different skyline from a couple decades ago.
That said, one of the sections that has been getting more attention in the last few years and has been getting more and more importance is the customer experience. Meeting customer needs has never been so critical for companies to remain competitive in the market. For this reason, it is practically mandatory to use tools that support this plan, especially in large-scale retailers spread over large areas, where the quantity of information to be treated is nearly endless and impossible to take the best advantage of, without tools well optimized That allow to agglomerate and analyse all information collected and even suggest actions to perform in order to please the customer and assure his satisfaction.
This document seeks to analyse the main tools that facilitate this kind of information processing and that suits retailers' interaction with their customers in a unique way that allows the retailer to see each customer as one, through all channels of contact and service to their needs. Checking which ones are better prepared, not only to deal with current needs of the client, but also with new trends that may arise in this aspect.
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Louro, Miguel Alexandre de Jesus Ferreira. "Uma plataforma única na contratação pública." Master's thesis, 2012. http://hdl.handle.net/10071/5567.
Full textAbstract:
Trabalho de projeto<br>Este trabalho de projeto visa demonstrar, no quadro da atual contratação pública, que é
possível convalidar as inúmeras plataformas eletrónicas numa única, visando com tal
medida uma unificação de recursos. É um processo ambicioso do ponto de vista estrutural,
pois congregará todas as trocas comerciais, independentemente do procedimento précontratual
a adotar, devendo as mesmas alicerçar a sua base, na administração central,
local ou regiões autónomas. Tal medida, visa essencialmente um reforço na oferta das
propostas, na unificação de procedimentos, pois no atual espetro da contratação pública,
cada plataforma eletrónica tem um traço único, dificultando os seus utilizadores.
Dessa forma, procuramos simplificar um processo que já se encontra muito
desenvolvido e tem sido uma grande aposta do Estado Português, pois se o nosso país têm
sido acusado tantas vezes de atraso e distanciamento, no que concerne à contratação
pública, assistimos exatamente ao aposto. Portugal, no espetro da União Europeia é o único
Estado-membro que realiza todas as etapas da contratação pública através da utilização de
meios eletrónicos ou no caso em apreço, de plataformas por via eletrónica. Pelo que
consideramos essencial, uma análise diferente ao atual modelo de gestão de plataformas
por via eletrónica.
O presente trabalho de projeto não visa implementar o desenvolvimento de um
sistema tecnológico de informação e comunicação, mas tão só, propor uma alteração ao seu
atual modelo, tendo em conta os preceitos do New Public Management.<br>This research project aims to demonstrate, in the context of current procurement, it is
possible to validate the many electronic platforms in a single order with such a measure,
unification of resources. It is an ambitious process of structural point of view, because gather
all trade, regardless of the pre-contract to adopt, provided that these entities aim, they should
base its base in central government, local or autonomous regions . This measure aims
mainly to strengthen the offer of tenders, the unification of procedures, because in the
current spectrum of procurement, each electronic platform has a unique trait, complicating its
users.
Thus, we simplify a process that is already well developed and has been a big bet of
the Portuguese State, as if our country have been accused many times of delay and
distance, with regard to procurement, saw exactly the bet.
Portugal, the specter of the European Union is the only Member State that performs
all stages of procurement through the use of electronic means or in this case, by electronic
platforms. From what we consider essential, a different analysis to the current model
management platforms electronically.