Academic literature on the topic 'Emotional intelligence in negotiations'

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Journal articles on the topic "Emotional intelligence in negotiations"

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Jonker, Catholijn M., Koen V. Hindriks, Pascal Wiggers, and Joost Broekens. "Negotiating Agents." AI Magazine 33, no. 3 (September 20, 2012): 79. http://dx.doi.org/10.1609/aimag.v33i3.2421.

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Negotiation is a complex emotional decision-making process aiming to reach an agreement to exchange goods or services. From an agent technological perspective creating negotiating agents that can support humans with their negotiations is an interesting challenge. Already more than a decade, negotiating agents can outperform human beings (in terms of deal optimality) if the negotiation space is well-understood. However, the inherent semantic problem and the emotional issues involved make that negotiation cannot be handled by artificial intelligence alone, and a human-machine collaborative system is required. This article presents research goals, challenges, and an approach to create the next generation of negotiation support agents.
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Ogilvie, John R., and Mary L. Carsky. "BUILDING EMOTIONAL INTELLIGENCE IN NEGOTIATIONS." International Journal of Conflict Management 13, no. 4 (April 2002): 381–400. http://dx.doi.org/10.1108/eb022883.

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Goldman, Barry, Dylan A. Cooper, and Cagatay Koc. "An exploration of whether engineers differ from non-engineers in their approach to negotiations." International Journal of Conflict Management 30, no. 4 (August 12, 2019): 420–40. http://dx.doi.org/10.1108/ijcma-02-2019-0034.

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Purpose In this investigation, the authors aim to ask whether engineers, as a profession, share distinct characteristics in their attitudes and behaviors relating to negotiations. Based on a review of the literature, the authors answer in the affirmative. Generally speaking, the existing studies on individual differences of engineers conclude that they are more conscientious, more goal-driven, more competitive and less people-oriented than non-engineers. The authors suggest that these differences have significant consequences on how engineers engage in negotiations. In particular, the authors propose that engineers’ approach to negotiation includes differences related to distributive versus integrative negotiation, emotional intelligence, perspective-taking and preferred persuasion techniques. Design/methodology/approach This paper involves an integrated literature review, combining research in management, psychology and engineering to investigate whether engineers approach negotiations differently from non-engineers. Findings The authors suggest that individual differences between engineers and non-engineers have significant consequences for how engineers engage in negotiations. In particular, the authors propose that engineers’ approach to negotiation includes differences related to distributive versus integrative negotiation, emotional intelligence, perspective-taking and preferred persuasion techniques. Research limitations/implications The authors offer 11 research propositions in areas relating to how engineers engage in distributive versus integrative negotiations, emotional intelligence, perspective-taking and their preferred persuasive techniques. Practical implications There are important implications for how engineers and their supervisors should be aware of these differences between how engineers and non-engineers view negotiations and how these differences may affect them and their employing organizations. There are also cultural implications, particularly for organizations for which engineers comprise a majority or a minority of the workforce composition. Social implications There are important implications for diversity in the engineering profession, especially as it relates to the hiring of women in engineering (as they now comprise a small minority of the profession). Originality/value To the best of the authors’ knowledge, this is the first study that investigates how engineers negotiate. Because engineering is a hugely important contributor to society, the results of this have important implications for the society.
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Prashant Singh, Prashant Singh. "Evaluating Effectiveness of Emotional Intelligence in Negotiations." International Journal of Communication and Media Studies 8, no. 4 (2018): 43–54. http://dx.doi.org/10.24247/ijcmsoct20185.

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Jaksic, Cyril, and Katja Schlegel. "Accuracy in Judging Others’ Personalities: The Role of Emotion Recognition, Emotion Understanding, and Trait Emotional Intelligence." Journal of Intelligence 8, no. 3 (September 18, 2020): 34. http://dx.doi.org/10.3390/jintelligence8030034.

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The ability to accurately judge others’ personality and the ability to accurately recognize others’ emotions are both part of the broader construct of interpersonal accuracy (IPA). However, little research has examined the association between these two IPA domains. Little is also known about the relationship between personality judgment accuracy and other socio-emotional skills and traits. In the present study, 121 participants judged eight traits (Big Five, intelligence, cooperativeness, and empathy) in each of 30 targets who were presented either in a photograph, a muted video, or a video with sound. The videos were 30 second excerpts from negotiations that the targets had engaged in. Participants also completed standard tests of emotion recognition ability, emotion understanding, and trait emotional intelligence. Results showed that personality judgment accuracy, when indexed as trait accuracy and distinctive profile accuracy, positively correlated with emotion recognition ability and was unrelated to emotion understanding and trait emotional intelligence. Female participants were more accurate in judging targets’ personality than men. These results provide support for IPA as a set of correlated domain-specific skills and encourage further research on personality judgment accuracy as a meaningful individual difference variable.
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Tsaoussi, Aspasia, and Andreas Feidakis. "Competitiveness, Gender and Ethics in Legal Negotiations: Some Empirical Evidence." International Negotiation 14, no. 3 (2009): 537–70. http://dx.doi.org/10.1163/138234009x12481782336302.

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AbstractThe role of gender in negotiation has been extensively explored and documented in a now rich body of literature. A main strand of empirical evidence suggests that women, largely due to their gender socialization, tend to be weaker negotiators relative to men and consequently, less effective in pursuing their economic, social or family interests in diverse bargaining settings. We present findings from a Greek setting that paint a different picture, in which gender does not have a strong impact on the negotiating process when the negotiating parties are members of a competitive profession. We selected three different groups (Greek attorneys-at-law, Greek business students and a control group comprised of young employees in public and private organizations) and distributed self-assessment questionnaires to test for negotiating style and gender-specific negotiation behavior. Our findings suggest that differences which may be attributed to gender are less pronounced for Greek legal practitioners. Stronger determinants of successful outcomes in negotiations are negotiators' individual characteristics (competitive negotiating style, persuasion, social and emotional intelligence) and the conformity of Greek lawyers of both sexes to the competitive group norms of their profession. Therefore, the shared norms and values of professional culture play a critical role in how lawyers negotiate. We discuss these findings in the context of a larger social setting, especially by reference to the changing hierarchies and shifts in power in a legal profession increasingly populated by women.
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Reilly, Peter. "Teaching Law Students How to Feel: Using Negotiations Training to Increase Emotional Intelligence." Negotiation Journal 21, no. 2 (April 2005): 301–14. http://dx.doi.org/10.1111/j.1571-9979.2005.00065.x.

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Sharma, Sudeep, William P. Bottom, and Hillary Anger Elfenbein. "Cognitive Intelligence, Emotional Intelligence, and Negotiation Outcomes: A Meta-analysis." Academy of Management Proceedings 2012, no. 1 (July 2012): 14792. http://dx.doi.org/10.5465/ambpp.2012.14792abstract.

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Kelly, Edward J., and Natalija Kaminskienė. "Importance of emotional intelligence in negotiation and mediation." International Comparative Jurisprudence 2, no. 1 (September 2016): 55–60. http://dx.doi.org/10.1016/j.icj.2016.07.001.

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Kovalchuk, Vasyl, Ivan Prylepa, Oleksandra Chubrei, Inna Marynchenko, Vitalii Opanasenko, and Yevhenii Marynchenko. "Development of Emotional Intelligence of Future Teachers of Professional Training." International Journal of Early Childhood Special Education 14, no. 1 (March 17, 2022): 39–51. http://dx.doi.org/10.9756/int-jecse/v14i1.221006.

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The problem of the development of emotional intelligence of future specialists in vocational education is investigated. It is established that emotional intelligence is the subject of scientific knowledge of modern domestic and foreign research. Based on the analysis of scientific and pedagogical works of scientists and the real practice of emotional intelligence, it is established that the modern labor market needs workers with a set of technical, soft, and social skills that can change according to the requirements associated with work. It has been proven that investing in skills development is critical in a country's economic growth and competitiveness. Among the necessary skills of a modern specialist, we have identified: comprehensive problem solving, critical thinking, mobility, creativity, leadership, time management, coordination with others, emotional intelligence, judgment and decision making, guidance service, negotiation, cognitive flexibility. At the theoretical level, the psychological features of the formation of emotional intelligence of future professionals in the specialization 015.36 - Vocational education are substantiated, the technology of light industry products and 015.37 - Vocational education. Agricultural production, processing of farm products, and food technology have scientifically identified ways to form emotional intelligence (involving future teachers of vocational training in various activities: game, project, cooperative, research; establishing parity in the system of interaction "student - student," "teacher - group of students," "student - group of students "; introduction of active teaching methods ("openwork saw," "pyramid," "brainstorming," etc.). The article substantiates the need and possibilities of forming the emotional intelligence of the future specialist during the student period.
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Dissertations / Theses on the topic "Emotional intelligence in negotiations"

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Kim, Kihwan. "THE INFLUENCE OF EMOTIONAL INTELLIGENCE ON THE NEGOTIATION OUTCOMES AND THE MEDIATION EFFECTS OF RAPPORT, NEGOTIATIION STRATEGY, AND JUDGMENT ACCURACY." OpenSIUC, 2010. https://opensiuc.lib.siu.edu/dissertations/200.

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Negotiation is one of the most critical processes that determine organizational performance. Since the 1950s, scholars have revealed that negotiator cognition and decision-making processes play a crucial role in determining negotiation performance. Recently, scholars have started to pay attention to the importance of emotion in negotiation and have suggested that emotional intelligence is likely to contribute to improving negotiation performance. However, few studies have tested the relationship between emotional intelligence and negotiation outcomes. The current study contributes to the literature on negotiation by empirically testing the influence of emotional intelligence on negotiation outcomes, and also examining the mediating effects of rapport, negotiation strategy, and judgment accuracy. In particular, the current study hypothesized that emotional intelligence would have a positive association with both economic outcomes (individual and joint gain) and social outcomes (satisfaction, trust, desire to work in the future), and that rapport, bargaining strategy, and judgment accuracy would mediate the relationships between emotional intelligence and negotiation outcomes. This study employed a laboratory experimental design. 204 business major students (102 dyads) at the junior and senior level participated in a negotiation task involving a job contract where one party played the role of personnel manager and the other played the role of new employee. The direct effects of emotional intelligence on negotiation outcomes were tested using regression analysis, and the mediating effects of rapport, strategy, and judgment accuracy were tested using Baron and Kenny's (1986) four-step approach. Emotional intelligence scores of participants were measured using the 33-item Emotional Intelligence Scale (Schutte, Malouff, Hall, Haggerty, Cooper, Golden, & Dornheim, 1998). The current study found that emotional intelligence had a significant effect on the opponent's trust, satisfaction, and desire to work in the future, and that rapport and negotiation strategy fully or partially mediated the relationship between emotional intelligence and trust, satisfaction, and desire. Implications, future research issues, contributions, and strengths/weaknesses of the current research are discussed.
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Lundberg, Michaela, and Linda Janze. "When Proving You Are Right Is Not Enough : The Relationship Between Emotional Intelligence and Interest-Based Negotiations Among Purchasers." Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Företagsekonomi, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-31080.

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Garcia, Ana Cláudia Ferreira. "Inteligência emocional e estratégias de negociação." Master's thesis, Instituto Superior de Economia e Gestão, 2014. http://hdl.handle.net/10400.5/7612.

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Mestrado em Gestão de Recursos Humanos
O presente estudo tem como objetivo analisar as relações existentes entre a inteligência emocional e a negociação no contexto organizacional português. Mais especificamente pretende-se analisar a relação entre a inteligência emocional, a frequência de utilização das duas estratégias - integrativa e distributiva -, e a sua eficácia percebida pelos próprios. Com uma amostra constituída por 178 inquiridos, esta análise teve como intuito testar várias hipóteses e responder a algumas questões exploratórias, recorrendo-se ao software SPSS. Os resultados sugerem que a inteligência emocional está positivamente relacionada com a negociação integrativa e a perceção de eficácia, e negativamente correlacionada com a negociação distributiva. Verificou-se também que a negociação integrativa e a negociação distributiva têm um papel mediador na relação entre a inteligência emocional e a perceção de eficácia. Concluiu-se ainda que o género e a inteligência emocional são as variáveis com maior capacidade preditiva nas estratégias de negociação. Assim, a inteligência emocional demonstra ser uma capacidade essencial na negociação. Este estudo é uma mais-valia para a investigação desta temática uma vez que está inserido no contexto organizacional português, sendo escassas as pesquisas realizadas neste âmbito no nosso país. Ainda assim, deveria alargar-se o estudo a outras zonas de Portugal e complementar os instrumentos utilizados com outras medidas que não sejam de auto relato.
This study aims to analyze the relationship between emotional intelligence and negotiation in Portuguese organizational context. More specifically, the analysis considers the relationship between emotional intelligence and the frequency of the two negotiation strategies - integrative and distributive - and their perceived effectiveness. With a sample of 178 respondents, this analysis aimed to test several hypotheses and answer some exploratory questions, using SPSS software. Results suggest that emotional intelligence is positively related to integrative negotiation and perceived efficacy, and negatively related to distributive negotiation. It was also found that integrative negotiation and distributive negotiation play a mediating role in the relationship between emotional intelligence and perceived effectiveness. Results also show that gender and emotional intelligence are the variables with the greatest predictive ability in negotiation strategies. Thus, emotional intelligence is a valuable skill for negotiations. This study is a contribution to research on this issue since it is undertaken in Portuguese organizational context, and there is a scarcity of research done in this field in our country. Still, the study should be extended to other areas of Portugal and instruments used should be complemented with other measures than self-report measures.
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Gursel, Gulistan. "The Relationship Between English Instructors." Master's thesis, METU, 2009. http://etd.lib.metu.edu.tr/upload/12611184/index.pdf.

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This study aimed at investigating the relationship between English instructors&rsquo
negotiation strategies to handle conflicts in the FLE classroom and personality traits. Two scales which consist of a demographic inventory, two questionnaires and a semi structured interview were developed by the researcher. The first scale consists of &ldquo
Rahim Organizational Conflict Inventory II (ROCI II)&rdquo
and &ldquo
Eyesenck Personality Inventory (EPI). The results of these questionnaires were analyzed by SPSS 15.0. This data gathering instrument was implemented on 120 English instructors working at METU, TOBB ETU, Ç
ankaya University, Atilim University, and Trakya University. Data gathered from 30 English instructors from the same universities were used for the piloting of the study. The data gathered from 120 English instructors in English Preparatory Schools represented the results of the main study. In analyzing the data, descriptive statistics as frequency, percent, average, and standard deviation, and inferential statistics as ANOVA was used. As the second scale of the current study, semi-structured interviews were conducted with 16 English instructors employed at these universities. The results of the interviews were analyzed through content analysis. The results of the study revealed that there is a relationship between English instructors&rsquo
use of negotiation strategies and their gender, age, educational background, work experience and the personality traits of introversion-extroversion.
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Gardner, Kathryn Jane. "Ability emotional intelligence, trait emotional intelligence and borderline personality disorder." Thesis, University of Central Lancashire, 2008. http://clok.uclan.ac.uk/21832/.

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This thesis explored convergent, discriminant, concurrent and incremental validity of four Emotional Intelligence (EI) measures examined were one ability EI measure (Mayer-Salovey-Caruso Emotional Intelligence Test [MSCEIT]); and three self-report/trait EI measures (Schutte Emotional Intelligence Scale [SEIS], Multidimensional Emotional Intelligence Assessment [MEIA] and Trait Emotional Intelligence Questionnaire [TEIQue]). Participants (N = 307) were drawn predominantly from community and student populations. The MSCEIT showed reasonably good validity, although there were only small amounts of incremental validity in predicting psychologica flunctioning of the trait EI measures the SEIS and MEIA performed similarly well, although the former was more distinctive from personality. The TEIQue produced mixed findings: the factors tructurew as inconsistent with the theoreticals tructure (preliminarya nalyses) but incremental validity was favourable. Placed within a theoretical context, results confin-n the distinctiveness of ability andt rait El. In addition, the trait EI measures appear to be assessing the same latent variable, although some small subscale level correlations question this conclusion. Findings also question whether a ll components of ability EI are assessing a type of intelligence, but suggest that trait EI has utility as a personality measure beyond the Big Five. Based on Study 1, the MSCEIT and SEIS were selected for use in more explanatory research. Study 2 (N = 523) examined the role of ability and trait EI in Borderline Personality Disorder (BPD), a disorder that may be attributable to emotion dysregulation. Consistent with this, poor emotion regulation (ability and trait EI) was especially characteristic of non-clinical BPD adults, as were poor emotional understanding and trait emotion perception. Strong evidence was lacking for a differential role of ability El in the disparate BPD feature/criteria, whilst trait EI was most related to 'affective and self dysregulation'. Findings also suggest that low trait emotion regulation is a possible contributing factor to BPD and eating disorder. These findings extend past work regarding the emotional skills and traits of non-clinical persons with BPD features. The greater role of ability and trait emotion manage menitn BPD is consistent with Linehan's (1993a, 1993b) emotion dysregulation theory of the disorder.
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Warwick, JanetteKaye. "Emotional intelligence is ...? /." Title page, table of contents and abstract only, 2001. http://web4.library.adelaide.edu.au/theses/09SSPS/09sspsw299.pdf.

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Kehoe, Christiane Evelyne. "Parents' meta-emotion philosophy, emotional intelligence and relationship to adolescent emotional intelligence." Swinburne Research Bank, 2006. http://hdl.handle.net/1959.3/4486.

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Thesis (BA(Hons) (Psychology)) - Faculty of Life and Social Sciences, Swinburne University of Technology, 2006.
"July 2006". A thesis is submitted in fulfilment of the requirements for the degree Bachelor of Social Science with Honours in Psychology, [Faculty of Life and Social Sciences], Swinburne University of Technology - 2006. Typescript.
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Golubenko, Juliana. "Emotional intelligence among leaders /." Title page, table of contents and abstract only, 2003. http://web4.library.adelaide.edu.au/theses/09SPS/09spsg629.pdf.

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Angelica, Lim. "MEI: Multimodal Emotional Intelligence." 京都大学 (Kyoto University), 2014. http://hdl.handle.net/2433/188869.

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Walker, Alison. "Emotional intelligence in adolescents." Thesis, University of Birmingham, 2006. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.435323.

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Books on the topic "Emotional intelligence in negotiations"

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Hornickel, Jim. Negotiating success: Tips and tools for building rapport and dissolving conflict while still getting what you want. Hoboken, New Jersey: John Wiley & Sons, Inc., 2014.

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Emotional intelligence. New York: Bantam Books, 1995.

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Emotional intelligence. London: Hodder Education, 2007.

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Chakraborty, Aruna, and Amit Konar. Emotional Intelligence. Berlin, Heidelberg: Springer Berlin Heidelberg, 2009. http://dx.doi.org/10.1007/978-3-540-68609-5.

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Sparrow, Tim. Applied Emotional Intelligence. New York: John Wiley & Sons, Ltd., 2009.

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Moshe, Zeidner, and Roberts Richard D, eds. Emotional intelligence 101. New York: Springer Pub., 2011.

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Parker, James D. A., Donald H. Saklofske, and Con Stough, eds. Assessing Emotional Intelligence. Boston, MA: Springer US, 2009. http://dx.doi.org/10.1007/978-0-387-88370-0.

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Emotional Intelligence Coaching. London: Kogan Page Publishers, 2009.

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Huy, Quy Nguyen. Emotional capability, emotional intelligence, and radical change. Fontainebleau: INSEAD, 1998.

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Marts, William. Imagintelligence: Beyond emotional intelligence. Hermitage, TN: Imagination Institute, 2000.

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Book chapters on the topic "Emotional intelligence in negotiations"

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Caruso, David R. "International Negotiation and Emotional Intelligence." In Handbook of International Negotiation, 181–89. Cham: Springer International Publishing, 2014. http://dx.doi.org/10.1007/978-3-319-10687-8_14.

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Clark, Adele, and Jacqui Blades. "Negotiating skills." In Practical Ideas for Emotional Intelligence, 57–58. London: Routledge, 2021. http://dx.doi.org/10.4324/9781315169224-31.

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Jascanu, Veronica, Nicolae Jascanu, and Severin Bumbaru. "Formalizing Emotional E-Commerce Agents for a Simple Negotiation Protocol." In Transactions on Computational Collective Intelligence VII, 43–60. Berlin, Heidelberg: Springer Berlin Heidelberg, 2012. http://dx.doi.org/10.1007/978-3-642-32066-8_2.

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Levesque, Roger J. R. "Emotional Intelligence." In Encyclopedia of Adolescence, 841–43. New York, NY: Springer New York, 2011. http://dx.doi.org/10.1007/978-1-4419-1695-2_475.

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LaMothe, Ryan. "Emotional Intelligence." In Encyclopedia of Psychology and Religion, 585–89. Boston, MA: Springer US, 2014. http://dx.doi.org/10.1007/978-1-4614-6086-2_836.

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Lamptey, Yvonne Ayerki, and Kenneth E. Parku. "Emotional Intelligence." In Customer Service Management in Africa, 259–71. New York : Routledge, 2020.: Productivity Press, 2020. http://dx.doi.org/10.4324/9780429031342-25.

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Roorda, Niko, and Anouchka Rachelson. "Emotional Intelligence." In The Seven Competences of the Sustainable Professional, 41–59. Abingdon, Oxon ; New York, NY : Routledge, 2018.: Routledge, 2018. http://dx.doi.org/10.4324/9781351122634-5.

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Levesque, Roger J. R. "Emotional Intelligence." In Encyclopedia of Adolescence, 1174–77. Cham: Springer International Publishing, 2018. http://dx.doi.org/10.1007/978-3-319-33228-4_475.

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Pettis, Jeffrey B., Jo Nash, Benjamin Beit-Hallahmi, Ruth Williams, David A. Leeming, Robert S. Ellwood, Jeffrey B. Pettis, et al. "Emotional Intelligence." In Encyclopedia of Psychology and Religion, 280–83. Boston, MA: Springer US, 2010. http://dx.doi.org/10.1007/978-0-387-71802-6_836.

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Maguire, Erin K. "Emotional Intelligence." In Encyclopedia of Cross-Cultural School Psychology, 423–24. Boston, MA: Springer US, 2010. http://dx.doi.org/10.1007/978-0-387-71799-9_159.

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Conference papers on the topic "Emotional intelligence in negotiations"

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Brinkman, Willem-Paul, Joost Broekens, Catholijn M. Jonker, and John-Jules Ch Meyer. "Getting a Grip on Emotions in Negotiations: The Possibilities of ICT." In 2009 IEEE/WIC/ACM International Joint Conference on Web Intelligence and Intelligent Agent Technology. IEEE, 2009. http://dx.doi.org/10.1109/wi-iat.2009.298.

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Franzoni, Valentina, Alfredo Milani, and Jordi Vallverdú. "Emotional affordances in human-machine interactive planning and negotiation." In WI '17: International Conference on Web Intelligence 2017. New York, NY, USA: ACM, 2017. http://dx.doi.org/10.1145/3106426.3109421.

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Chunlei Wang and Xia Wang. "Notice of Retraction: Differences on emotional intelligence in negotiation: A cross-cultural investigation." In 2010 IEEE International Conference on Advanced Management Science (ICAMS). IEEE, 2010. http://dx.doi.org/10.1109/icams.2010.5553211.

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Buttner, R. "A Classification Structure for Automated Negotiations." In 2006 IEEE/WIC/ACM International Conference on Web Intelligence International Intelligence Agent Technology Workshops. IEEE, 2006. http://dx.doi.org/10.1109/wi-iatw.2006.7.

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Chawla, Kushal, Rene Clever, Jaysa Ramirez, Gale Lucas, and Jonathan Gratch. "Towards Emotion-Aware Agents For Negotiation Dialogues." In 2021 9th International Conference on Affective Computing and Intelligent Interaction (ACII). IEEE, 2021. http://dx.doi.org/10.1109/acii52823.2021.9597427.

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Picard, Rosalind W. "Mobile emotional intelligence." In the 8th international conference. New York, New York, USA: ACM Press, 2010. http://dx.doi.org/10.1145/1814433.1814434.

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Helfenstein, Sacha, Olena Kaikova, Oleksiy Khriyenko, and Vagan Terziyan. "Emotional Business Intelligence." In 2014 7th International Conference on Human System Interactions (HSI). IEEE, 2014. http://dx.doi.org/10.1109/hsi.2014.6860441.

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Squicciarini, Anna, Abhilasha Barghav-Spantzel, Elisa Bertino, Elena Ferrari, and Indrakshi Ray. "Trust Negotiations with Customizable Anonymity." In 2006 IEEE/WIC/ACM International Conference on Web Intelligence and Intelligent Agent Technology Workshops. IEEE, 2006. http://dx.doi.org/10.1109/wi-iatw.2006.138.

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Ivanović, Mirjana, Miloš Radovanović, Zoran Budimac, Dejan Mitrović, Vladimir Kurbalija, Weihui Dai, and Weidong Zhao. "Emotional Intelligence and Agents." In the 4th International Conference. New York, New York, USA: ACM Press, 2014. http://dx.doi.org/10.1145/2611040.2611100.

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Robinson, Peter. "Computers with emotional intelligence." In the XV International Conference. New York, New York, USA: ACM Press, 2014. http://dx.doi.org/10.1145/2662253.2662255.

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Reports on the topic "Emotional intelligence in negotiations"

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Ivanova, E. S. FEATURES OF EMOTIONAL INTELLIGENCE In Adolescence. LJournal, 2017. http://dx.doi.org/10.18411/a-2017-005.

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Ivanova, E. S., and A. E. Motin. Development of emotional intelligence methods transactional Analysis. LJournal, 2017. http://dx.doi.org/10.18411/a-2017-009.

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Ivanova, E. S. Natural and formed DYNAMICS EMOTIONAL INTELLIGENCE older students. LJournal, 2017. http://dx.doi.org/10.18411/a-2017-003.

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Archer, Suzanne. Using Emotional Intelligence to Lead the TACOM Workforce. Fort Belvoir, VA: Defense Technical Information Center, April 2012. http://dx.doi.org/10.21236/ada558461.

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Aldridge, Richard T. Emotional Intelligence: Advocating for the Softer Side of Leadership. Fort Belvoir, VA: Defense Technical Information Center, March 2013. http://dx.doi.org/10.21236/ada589117.

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Ivanova, E. S. emotional Development intelligence within the training program specialists profilers. LJournal, 2017. http://dx.doi.org/10.18411/a-2017-008.

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Sadachar, Amrut, Virginia Rolling, and Srikant Manchiraju. Consumer Emotional Intelligence and its Role in the Apparel Consumption Behavior. Ames: Iowa State University, Digital Repository, 2017. http://dx.doi.org/10.31274/itaa_proceedings-180814-1920.

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Killgore, William D., and Sophie DelDonno. Neurological Basis and Potential Modification of Emotional Intelligence through Affective/Behavioral Training. Fort Belvoir, VA: Defense Technical Information Center, October 2012. http://dx.doi.org/10.21236/ada602894.

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Killgore, William D. The Neurological Basis and Potential Modification of Emotional Intelligence through Affective/Behavioral Training. Fort Belvoir, VA: Defense Technical Information Center, October 2010. http://dx.doi.org/10.21236/ada564537.

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Killgore, William D., and Lauren Demers. The Neurobiological Basis and Potential Modification of Emotional Intelligence through Affective / Behavioral Training. Fort Belvoir, VA: Defense Technical Information Center, April 2013. http://dx.doi.org/10.21236/ada599247.

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