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1

Smith, Pam. The Emotional Labour of Nursing. London: Macmillan Education UK, 1992. http://dx.doi.org/10.1007/978-1-349-12514-2.

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2

Edgington, Ursula. Emotional Labour and Lesson Observation. Singapore: Springer Singapore, 2017. http://dx.doi.org/10.1007/978-981-10-2991-2.

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3

Owens, David J. Towards the management of emotional labour. Dublin: University College Dublin, 1994.

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4

Smith, Pam. The Emotional Labour of Nursing Revisited. London: Macmillan Education UK, 2012. http://dx.doi.org/10.1007/978-0-230-35631-3.

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5

Żołnierczyk-Zreda, Dorota. Emotional Labour in Work with Patients and Clients. Edited by Dorota Żołnierczyk-Zreda. First edition. | Boca Raton : CRC Press, 2020. |: CRC Press, 2020. http://dx.doi.org/10.1201/9781003032496.

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6

Meyer, Denise. Emotional labour in an institution: How university academics construct responses to students' emotional difficulties. London: University of Surrey Roehampton, 2001.

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7

Iszatt-White, Marian. Leadership as emotional labour: Management and the "managed heart". Abingdon, Oxon: Routledge, 2012.

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8

Leadership as emotional labour: Management and the "managed heart". Abingdon, Oxon: Routledge, 2012.

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9

Theodosius, Catherine. Emotional labour in health care: The unmanaged heart of nursing. Abingdon, Oxon: Routledge, 2008.

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10

Theodosius, Catherine. Emotional labour in health care: The unmanaged heart of nursing. Abingdon, Oxon: Routledge, 2008.

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11

Smith, Pam. The emotional labour of nursing revisited: Can nurses still care? 2nd ed. Basingstoke, Hampshire: Palgrave Macmillan, 2012.

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12

Tired and emotional: The life of Lord George-Brown. London: Chatto & Windus, 1993.

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13

Chandwani, Rajesh. Managing emotions: Emotional labor or emotional enrichment. Ahmedabad: Indian Institute of Management, 2015.

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14

Smith, Pam. The emotional labour of nursing: Its impact on interpersonal relations, management and the educational environment in nursing. Basingstoke: Palgrave Macmillan, 1992.

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15

Williams, Claire. Aboriginal workers and managers: History, emotional and community labour and occupational health and safety in South Australia. Henley Beach, S. Aust: Seaview Press, 2003.

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16

The Emotional labour of nursing: Its impact on the interpersonal relations, management and the educational environment in nursing. Basingstoke: Macmillan Education, 1992.

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17

Emotional labor in the 21st century: Diverse perspectives on the psychology of emotion regulation at work. New York: Routledge Academic, 2012.

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18

Anson, Stan. Hawke: An emotional life. Ringwood, Vic: McPhee Gribble, 1991.

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19

Anson, Stan. Hawke: An emotional life. Ringwood, Vic., Australia: McPhee Gribble, 1992.

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20

Stearns, Peter N., Susan J. Matt, Agnes Arnold-Forster, and Alison Moulds. Feelings and Work in Modern History: Emotional Labour and Emotions about Labour. Bloomsbury Academic & Professional, 2023.

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21

Feelings and Work in Modern History: Emotional Labour and Emotions about Labour. Bloomsbury Publishing Plc, 2022.

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22

Dark Side of Emotional Labour. Taylor & Francis Group, 2015.

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23

Smith, Pam. The Emotional Labour of Nursing. Palgrave Macmillan, 1992.

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24

McMurray, Robert, and Jenna Ward. Dark Side of Emotional Labour. Taylor & Francis Group, 2015.

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25

Yeomans, Liz. Public Relations As Emotional Labour. Taylor & Francis Group, 2019.

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26

Public Relations As Emotional Labour. Taylor & Francis Group, 2021.

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27

Yeomans, Liz. Public Relations As Emotional Labour. Taylor & Francis Group, 2019.

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28

Theodosius, Catherine. Emotional Labour in Health Care. Routledge, 2008. http://dx.doi.org/10.4324/9780203894958.

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29

McMurray, Robert, and Jenna Ward. Dark Side of Emotional Labour. Taylor & Francis Group, 2020.

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30

Yeomans, Liz. Public Relations As Emotional Labour. Taylor & Francis Group, 2019.

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31

Yeomans, Liz. Public Relations As Emotional Labour. Taylor & Francis Group, 2019.

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32

McMurray, Robert, and Jenna Ward. Dark Side of Emotional Labour. Taylor & Francis Group, 2015.

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33

Millim, Anne-Marie. Victorian Diary: Authorship and Emotional Labour. Taylor & Francis Group, 2016.

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34

Millim, Anne-Marie. Victorian Diary: Authorship and Emotional Labour. Taylor & Francis Group, 2016.

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35

Millim, Anne-Marie. Victorian Diary: Authorship and Emotional Labour. Taylor & Francis Group, 2016.

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36

(Editor), Stuart Hall, Michael Rustin (Editor), and Doreen Massey (Editor), eds. Soundings: Emotional Labour : Issue 11 ("Soundings"). Lawrence & Wishart, 1999.

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37

Public Relations As Emotional Labour: Tbc. Taylor & Francis Group, 2019.

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38

Victorian Diary: Authorship and Emotional Labour. Taylor & Francis Group, 2013.

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39

Fowler, Andrew, Jake Phillips, Jaime Waters, and Chalen Westaby. Emotional Labour in Criminal Justice and Criminology. Taylor & Francis Group, 2020.

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40

Emotional Labour in Criminal Justice and Criminology. Taylor & Francis Group, 2020.

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41

Fowler, Andrew, Jake Phillips, Jaime Waters, and Chalen Westaby. Emotional Labour in Criminal Justice and Criminology. Taylor & Francis Group, 2020.

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42

Fowler, Andrew, Jake Phillips, Jaime Waters, and Chalen Westaby. Emotional Labour in Criminal Justice and Criminology. Taylor & Francis Group, 2020.

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43

Fowler, Andrew, Jake Phillips, Jaime Waters, and Chalen Westaby. Emotional Labour in Criminal Justice and Criminology. Taylor & Francis Group, 2020.

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44

Fowler, Andrew, Jake Phillips, Jaime Waters, and Chalen Westaby. Emotional Labour in Criminal Justice and Criminology. Taylor & Francis Group, 2022.

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45

Mazhindu, Deborah Marianne. Ideal nurses: The social construction of emotional labour. 2002.

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46

Iszatt-White, Marian. Leadership As Emotional Labour: Management and the 'Managed Heart'. Taylor & Francis Group, 2016.

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47

Fed Up: Navigating and Redefining Emotional Labour for Good. Hodder & Stoughton, 2018.

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48

Iszatt-White, Marian. Leadership As Emotional Labour: Management and the 'Managed Heart'. Taylor & Francis Group, 2012.

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49

Hartley, Gemma. Fed Up: Navigating and Redefining Emotional Labour for Good. Hodder & Stoughton, 2020.

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50

Iszatt-White, Marian. Leadership As Emotional Labour: Management and the 'Managed Heart'. Taylor & Francis Group, 2012.

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