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Journal articles on the topic 'Empathy characteristic'

Author: Grafiati

Published: 3 June 2025

Last updated: 31 July 2025

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1

Huo, Meng, Yee To Ng, Kira Birditt, and Karen Fingerman. "Empathy and Coping: Older Adults’ Social Encounters and Mood Throughout the Day." Innovation in Aging 4, Supplement_1 (2020): 638. http://dx.doi.org/10.1093/geroni/igaa057.2187.

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Abstract Scholars have proposed empathy as a key characteristic of strong social ties, but little is known about the role empathy plays when tensions occur in these ties. We examined whether older adults’ empathy was associated with their (a) coping strategies for interpersonal tensions, and (b) momentary mood when tensions occurred throughout the day. Data were from the Daily Experiences and Well-being Study. Older adults (n = 302) rated empathy, reported avoidant, constructive, and destructive coping strategies, and indicated tensions and mood every 3 hours each day over 5 to 6 days. More em

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Yu, Jihye, Sukyung Lee, Miran Kim, Kiyoung Lim, Kihong Chang, and Mijin Lee. "Relationships Between Perspective-Taking, Empathic Concern, and Self-rating of Empathy as a Physician Among Medical Students." Academic Psychiatry 44, no. 3 (2019): 316–19. http://dx.doi.org/10.1007/s40596-019-01114-x.

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Abstract Objective The aim of this study was to ascertain the relationships between perspective-taking, empathic concern, and self-rating of empathy as a physician among medical students. Methods This study analyzed the questionnaire responses of 152 medical students enrolled in Ajou University School of Medicine, Suwon, Republic of Korea, in 2018. As measurement instruments, the authors applied the Interpersonal Reactivity Index (IRI) and Korean Student Version of the Jefferson Scale of Physician Empathy (Korean JSPE-S), and then examined participant characteristic variables based on the obta

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Altwalbeh, Diala, Abdullah Mousa Khamaiseh, and Abdulnaser Algaralleh. "Self-Reported Empathy among Nursing Students at a University in Jordan." Open Nursing Journal 12, no. 1 (2018): 255–63. http://dx.doi.org/10.2174/1874434601812010255.

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Background:Empathy is recognized as a highly valued professional characteristic in the nurse-patient relationship. Undergraduate nursing students are taught the importance of empathic relationships. Studies have been undertaken to explore the concept of empathy among nursing students, but there have been no investigations in Jordan or in the Arab world.Purpose:The aim of this study is to assess the level of self-reported empathy in undergraduate nursing students at Mutah University.Research Design:A cross-sectional study was undertaken using a paper-based version of the Jefferson Scale of Empa

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Nava, Ana Sofia. "Empathy and Group Analysis: An Integrative Approach." Group Analysis 40, no. 1 (2007): 13–28. http://dx.doi.org/10.1177/0533316407076112.

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With the aid of the most recent neuroscientific and psychological investigations, the author proposes an integrative approach of empathy, using this to explore the characteristic way that, in group analysis, empathy is an investigative agent, and, as such, opens a very special pathway to the analysands' intra-psychic lives. It is also proposed that this instrument of investigation is amplified in the group-analytic and psychotherapeutic group contexts. The author subsequently reflects on the manner in which, in group analysis, empathy is also integrated in the therapeutic process itself and th

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Dudar, Olena. "Empathy as a professional quality of a counselling psychologist." Scientific Bulletin of Mukachevo State University Series “Pedagogy and Psychology” 10, no. 4 (2024): 96–107. https://doi.org/10.52534/msu-pp4.2024.96.

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The purpose of the study was to identify the role of empathy in a person’s professional activity and in his/her life in general, as well as to study the impact of empathy on the mental state of an individual. This study was formed on the basis of a systematic review of materials that identified correlates of the impact of the empathic level on the psycho-emotional state of a person, as well as explained the role of empathy for a person from the opposite aspects of its study. The results of the study were based on the levels of comparative indicators demonstrated by samples of people in communi

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Poddubnaya, T. V. "Empathy problematic in psychological aspects of professional medical care (review)." Консультативная психология и психотерапия 23, no. 2 (2015): 9–36. http://dx.doi.org/10.17759/cpp.2015230202.

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The article covers summary report of the main aspects of empathy research in medical care. Data of an empathy level diagnostics depending on social aspects is pre¬sented, as well as an issue of empathy consideration as a stable personal characteristic, its dependency on experience and doctor's specialization, context of medical activity (necessary pain infliction, emergency aid assistance) is discussed. Aspects of empathic communication for medical workers of various specialties, inter alia psychiatrists and oncologists, as well as communication strategies, developed for coping with cocurrent

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Wang, Yu, Yanzhong Zhang, Yanji Wang, et al. "Realization of Empathy Capability for the Evolution of Artificial Intelligence Using an MXene(Ti3C2)-Based Memristor." Electronics 13, no. 9 (2024): 1632. http://dx.doi.org/10.3390/electronics13091632.

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Empathy is the emotional capacity to feel and understand the emotions experienced by other human beings from within their frame of reference. As a unique psychological faculty, empathy is an important source of motivation to behave altruistically and cooperatively. Although human-like emotion should be a critical component in the construction of artificial intelligence (AI), the discovery of emotional elements such as empathy is subject to complexity and uncertainty. In this work, we demonstrated an interesting electrical device (i.e., an MXene (Ti3C2) memristor) and successfully exploited the

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Murad, Amna, Saira Khan, and Sidra Zahid. "INFLUENCES ON THE DEVELOPMENT OF EMPATHY IN CHILDREN: A LITERATURE REVIEW." Pakistan Journal of Social Research 04, no. 02 (2022): 1272–78. http://dx.doi.org/10.52567/pjsr.v4i2.959.

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Empathy has been studied through the past four decades, with increasing fervor, as incidents of school killings, and apathetic practices are rampant across schools and communities around the globe. Attempts have been made to assess, underline and contain the phenomenon of apathy, violence, bullying, to the extent that individuals dishonor other’s peace and well-being. Simultaneously, in many countries, empathy-based programs have been launched, to build from the grass-root upwards, a sustainable attitude amongst children, adolescents and teenagers going forth to become empathetic and caring ci

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Karyagina, Tatiana D., and Marina A. Tomchuk. "Behavioral Manifestations of Empathy at an Early Age: Based on the Testing of a Standardized Experimental Procedure “Simulated Adult Distress”." RUDN Journal of Psychology and Pedagogics 19, no. 3 (2022): 573–91. http://dx.doi.org/10.22363/2313-1683-2022-19-3-573-591.

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The development of empathy at an early age (12-36 months) is gaining more and more attention due to the growing understanding of its importance in motivating care and prosocial behavior. The authors present the results of testing the standardized experimental procedure “simulated adult distress,” which is most often used in foreign psychology to study empathy in young children: the experimenter and the mother in the presence of the child take turns showing signs of pain/discomfort of low intensity for a short time. The study involved 12 girls aged 19-32 months. The children’s behavior was reco

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NAM, Younglim. "A Study on Exploring Differentiated Art Class Design Methods for Empathy-based Art Education." Society for Art Education of Korea 89 (March 1, 2024): 69–95. http://dx.doi.org/10.25297/aer.2024.89.69.

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This study is about how to design differentiated instruction based on empathy in art education. The purpose of this study is to explore how differentiated instruction should be designed to provide empathy-based art education. The results of the study are as follows; Differentiated art classes for empathy-based art educa-tion set learning topics that use empathy as both the content and method of learning. And empathy-based differentiated art classes refer to a series of teaching and learning processes that help learners solve learn-ing problems individually and cooperatively by utilizing variou

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Miftakhuddin, Muhammad. "Pengembangan Model Pendidikan Agama Islam dalam Membentuk Karakter Empati pada Generasi Z." Jurnal Pendidikan Agama Islam 17, no. 1 (2020): 1–16. http://dx.doi.org/10.14421/jpai.2020.171-01.

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Z generation lives in the era of high technology. Their life is based on the technology such as depending on the social media. So, this generation has moral degradation, disrespect others and surroundings’ ignorance. Then, Islamic education has a big role to create characteristic of empathy toward this generation. This research is aimed to develop Islamic educational model which is simple, effective and applicable in creating empathy’s characteristic toward Z generation. The method of the research is developmental research. The researcher uses questionnaire, interview and documentation techniq

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Tully, John, and Marija M. Petrinovic. "Acetaminophen study yields new insights into neurobiological underpinnings of empathy." Journal of Neurophysiology 117, no. 5 (2017): 1844–46. http://dx.doi.org/10.1152/jn.00723.2016.

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Empathy is a cornerstone of social behavior, impairments of which are characteristic of neuropsychiatric disorders such as autism and psychopathy. According to the “shared representations” theory, empathy relies on neural processes similar to those underpinning the first-hand experience of a given emotion. A recent study by Mischkowski, Crocker, and Way ( Soc Cogn Affect Neurosci 11: 1345–1353, 2016) provides novel insights into neurobiological underpinnings of empathy by demonstrating that acetaminophen, a widely used painkiller, reduces empathy for other's physical and social pain.

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Axiaq, Ariana, Donald MacIntyre, Douglas Steele, and David Hayward. "Cognitive Empathy Differences on the Questionnaire of Cognitive and Affective Empathy Distinguish Between Borderline Personality Disorder and Other Mental Disorders." BJPsych Open 11, S1 (2025): S21—S22. https://doi.org/10.1192/bjo.2025.10196.

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Aims: Bipolar personality disorder (BPD) is associated with a deficiency in cognitive empathy, defined as the ability to infer other’s mental state by imagining their perspective and interpreting cues like facial expression. However, patients with BPD tend to have a typical or heightened emotional empathy – having reciprocal feeling state. We hypothesise that an empathy measure that discriminates between cognitive and affective empathy could aid diagnosis, quantify severity, inform prognosis, and stratify treatment of BPD.The Questionnaire of Cognitive and Affective Empathy (QCAE) was produced

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Srivastava, Ashok K., Kritika Tiwari, Shaili Vyas, Jayanti Semwal, and Sunil Dutt Kandpal. "Teaching clinical empathy to undergraduate medical students of Dehradun: A quasi-experimental study." Indian Journal of Community Health 29, no. 3 (2017): 258–63. http://dx.doi.org/10.47203/ijch.2017.v29i03.008.

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Background:Empathy, the aptitude to resonate with others’ emotions,influences favourable doctor-patient relationship and treatment outcome. The clinical empathy comes a cropper for medical students as they stride towards the completion of medical course. Empathy is a docile characteristic; hence the lamentable dwindling of clinical empathy is amenable to prevention by specially designed targeted interventions. Objectives:To evaluate any change in empathy level of undergraduate medical students after an interactive audio-visual teaching session on clinical empathy Methodology:It was

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Шурбановска, Орхидеја. "Empathy as a main characteristic of child’s and adolescent’s sociality." Годишен зборник на Филозофскиот факултет/The Annual of the Faculty of Philosophy in Skopje 72 (2019): 203–30. http://dx.doi.org/10.37510/godzbo1972203sh.

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Šurbanovska, Orhideja. "Empathy as a main characteristic of child’s and adolescent’s sociality." Годишен зборник на Филозофскиот факултет/The Annual of the Faculty of Philosophy in Skopje 72 (2019): 217–30. http://dx.doi.org/10.37510/godzbo1972217sh.

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Glenn, Sheila, Helen Poole, and Paula Oulton. "Individual Differences and Similarities in the Judgement of Facial Pain: A Mixed Method Study." European Journal of Investigation in Health, Psychology and Education 10, no. 4 (2020): 1186–94. http://dx.doi.org/10.3390/ejihpe10040083.

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Accurate assessment of pain by health-care professionals is essential to ensure optimal management of pain. An under-researched area is whether personality characteristics affect perception of pain in others. The aims were (a) to determine whether individual differences are associated with participants’ ability to assess pain, and (b) to determine facial cues used in the assessment of pain. One hundred and twenty-eight undergraduate students participated. They completed questionnaire assessments of empathy, pain catastrophizing, sensory sensitivity and emotional intelligence. They then viewed

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Blair, James R., and Karina S. Perschardt. "Empathy: A unitary circuit or a set of dissociable neuro-cognitive systems?" Behavioral and Brain Sciences 25, no. 1 (2002): 27–28. http://dx.doi.org/10.1017/s0140525x02290019.

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We question whether empathy is mediated by a unitary circuit. We argue that recent neuroimaging data indicate dissociable neural responses for different facial expressions as well as for representing others' mental states (Theory of Mind, TOM). We also argue that the general empathy disorder considered characteristic of autism and psychopathy is not general but specific for each disorder.

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Moradi, Maryam, Maryam Shafaghi, and Tatiana Goryachkovskaya. "Gratitude and empathy transfer (Persian-Russian parallels)." Philological Sciences. Scientific Essays of Higher Education, no. 2 (March 2022): 43–47. http://dx.doi.org/10.20339/phs.2-22.043.

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The subject of this scientific article is the study of empathy as a phenomenon of sincerity and politeness in the Russian and Persian linguocultural environments. The manifestation of such empathy towards the addressee can be transmitted verbally through the speech act of gratitude. Gratitude-empathy is formed with the help of speech acts of wish, request-supplication / request-oath and influences: compliment and praise. She expresses empathy and sincere attitude towards the addressee of the speech. In addition, the Iranian ceremony is characteristic of the Persian linguocultural environment,

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Kranewitter, Bela, and Matthias Schurz. "A Quantitative Review of Brain Activation Maps for Mentalizing, Empathy, and Social Interactions: Specifying Commonalities and Differences." Behavioral Sciences 15, no. 7 (2025): 934. https://doi.org/10.3390/bs15070934.

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Humans are inherently social beings, and the quality of their interactions is essential for maintaining physical and mental health. Effective social interaction involves understanding not just people’s visible behavior but also the underlying factors like thoughts and emotions. This review investigates the convergence and divergence of meta-analytic brain activation for mentalizing, empathy, and social interaction engagement. To achieve this, we re-analyzed data from our prior meta-analysis on mentalizing and empathy using the same methodology as an existing meta-analysis on social interaction

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Velki, Tena, Marija Milić, and Klara Lučić. "Relationship between problematic gaming and emotional intelligence and empathy in early adolescence." Život i škola 67, no. 1 (2021): 63–81. http://dx.doi.org/10.32903/zs.67.1.4.

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The aim of this study was to determine the relationship between problematic gaming and emotional intelligence and empathy in early adolescence. The study involved N = 143 participants, seventh- and eighth-grade students; n = 76 participants being female. Three instruments were used in the study. E-questionnaire: Emotional Empathy Scale and Imagination Scale, Emotional Skills and Competencies Questionnaire, and Problematic Online Gaming Questionnaire. The research has revealed that problematic gaming is negatively correlated with emotional intelligence, i.e., that adolescents who score higher o

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Feeney, Yvonne, Stephanie Daley, Nicolas Farina, and Sube Banerjee. "P210: The impact of interventions on undergraduate healthcare student empathy towards older adults and people with dementia; a systematic review and meta-analysis." International Psychogeriatrics 35, S1 (2023): 191. http://dx.doi.org/10.1017/s104161022400022x.

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Background:Empathy is a core characteristic expected from all healthcare professionals. Higher empathy is associated with reduced burnout, greater job satisfaction, and better patient outcomes. However, there are inequalities in care provided to older adults and people with dementia. Several reports have highlighted that, too often, care lacking in empathy is provided to older populations. The healthcare workforce needs to have the skills and attitudes to provide high-quality care that incorporates empathy. Therefore, appropriate education needs to be provided at undergraduate level to enhance

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Bove, Liliana L. "Empathy for service: benefits, unintended consequences, and future research agenda." Journal of Services Marketing 33, no. 1 (2019): 31–43. http://dx.doi.org/10.1108/jsm-10-2018-0289.

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PurposeEmpathy is a core characteristic of helping and caring interactions and thus is fundamental to service. Yet, to date, service marketing literature has focused on a restricted view of the value of empathy as it leads to improved service quality perceptions and successful sales outcomes. The aim of this paper is to provide a review of the empathy literature and the dispositional and situational factors affecting it, so as to further explore its potential benefits and limitations for service.Design/methodology/approachA summative review of the empathy literature uncovers cause–effect relat

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Moffit, Dani M., Kim Evans, and Karla Judge. "Beyond Cultural Competency: Considering Ethnocultural Empathy." Athletic Training Education Journal 17, no. 4 (2022): 277–82. http://dx.doi.org/10.4085/1947-380x-22-003.

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Context Athletic trainers provide care to diverse patients, many of whom exist in a culture different from that of the athletic trainer. As health care providers it is imperative to provide patient-centered care while practicing the empathy needed to perform services best for the patient. Objective To provide a brief historical view of the need for health care provider to demonstrate cultural competence and ethnocultural empathy when caring for patients. Background Cultural competence—understanding other's beliefs, values, and differences—is one piece to quality health care. Ethnocultural empa

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Inam, Attiya, Hafsa Fatima, Hira Naeem, et al. "Self-Compassion and Empathy as Predictors of Happiness among Late Adolescents." Social Sciences 10, no. 10 (2021): 380. http://dx.doi.org/10.3390/socsci10100380.

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Happiness is a fundamental characteristic of life, helping individuals to become healthy and productive members of society. Pakistan has been ranked as the 67th happiest country out of 156 countries in the world. Self-compassion (SC) and empathy are considered some of the finest emotions and moral values of human beings leading to a happier life. This is the first study in South Asia that examined self-compassion as a moderator between empathy and happiness. Furthermore, we also determined self-compassion and empathy as predictors of happiness among late adolescents. Data collected from 566 st

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P.B., Siti Nurannisaa, Mustaji Mustaji, Bachtiar S. Bachri, and Florens Debora Patricia. "Building Empathy: Exploring Digital Native Characteristic to Create Learning Instruction for Learning Computer Graphic Design." International Journal of Emerging Technologies in Learning (iJET) 15, no. 20 (2020): 145. http://dx.doi.org/10.3991/ijet.v15i20.14311.

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Technology leading to massive changes, include the way of learning. As the digital natives, students have different ways of learning, especially in courses that use technological devices, such as computers graphic design. Exploring information by building empathy from a student's perspective, can give more authentic information and find opportunities for designing better learning instructional that more needed-based. The purpose of this study is to explore student’s characteristics, and find criteria of learning instructional that needed-based and future-orientated. This is qualitative researc

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Postolache, Iulia. "12. The Purpose of Empathy Formation and its Role in the Development of Modern Teachers from Primary Classes." Review of Artistic Education 20, no. 1 (2020): 361–66. http://dx.doi.org/10.2478/rae-2020-0040.

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AbstractThe development of empathy is directly depended on the possibility of knowing the roles, establishing relationships, feeling emotions in different social situations. The functions of empathy allow an effective communication between teachers and students, strengthening mutual trust by analyzing their actions in the process of discussion. However, all these noted, can be achieved in the process of communication between the speaker and the listener, the teacher and the student. Empathy is characteristic to teachers who are able to think about their friend, not to be selfish. Empathetic te

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Vanlaere, Linus, Trees Coucke, and Chris Gastmans. "Experiential learning of empathy in a care-ethics lab." Nursing Ethics 17, no. 3 (2010): 325–36. http://dx.doi.org/10.1177/0969733010361440.

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To generate empathy in the care of vulnerable older persons requires care providers to reflect critically on their care practices. Ethics education and training must provide them with tools to accomplish such critical reflection. It must also create a pedagogical context in which good care can be taught and cultivated. The care-ethics lab ‘sTimul’ originated in 2008 in Flanders with the stimulation of ethical reflection in care providers and care providers in training as its main goal. Also in 2008, sTimul commenced the organization of empathy sessions as an attempt to achieve this goal by sim

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Mendez, Roque V., Reiko Graham, Heidi Blocker, Janine Harlow, and Adriana Campos. "Construct Validation of Mexican Empathy Scale Yields a Unique Mexican Factor." Acta de Investigación Psicológica 1, no. 3 (2011): 381–400. http://dx.doi.org/10.22201/fpsi.20074719e.2011.3.195.

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An empathy scale developed in Mexico (Diaz-Loving, Andrade –Palos & Nadelsticher-Mitrani, 1986) was translated and validated in a U.S. sample. The Mexican and Davis’ Interpersonal Reactivity Scales shared conceptually similar constructs. However, there were differences. In particular, a unique Mexican factor, Empatía Cognoscitiva and which we called Prescience had not been identified in empathy scales. It appeared to measure empathic accuracy, an individual’s purported knowledge of others’ feelings and moods. In a second study, we tested individuals’ sensitivity in detecting subtle changes

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Chrzan-Rodak, Agnieszka, Grzegorz Józef Nowicki, Daria Schneider-Matyka, Elżbieta Grochans, and Barbara Ślusarska. "Impact of the Empathic Understanding of People and Type D Personality as the Correlates of Social Skills of Primary Health Care Nurses: A Cross-Sectional Study." International Journal of Environmental Research and Public Health 20, no. 1 (2022): 201. http://dx.doi.org/10.3390/ijerph20010201.

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Efficient functioning at work depends on social skills. The aim of this study was to assess the relationship among empathy, type D personality traits, and the level of social skills among Primary Health Care (PHC) nurses. A cross-sectional study was carried out involving 446 PHC nurses. In the multidimensional model, after taking into account disruptive variables (age, place of residence, postgraduate education and self-assessment of health), as in one-dimensional models, respondents with a higher level of empathic understanding of other people were found to have a higher level of social skill

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Khlebodarova, Olga Borisovna. "CHARACTERISTIC FEATURES OF THE MANIFESTATION OF EMPATHY OF PSYCHOLOGISTS AND PSYCHOLOGY STUDENTS." Historical and social-educational ideas 7, no. 6/1 (2015): 436–38. http://dx.doi.org/10.17748/2075-9908-2015-7-6/1-436-438.

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Sharma, Ekta. "Determinants of Cross-cultural Adjustment among Expatriate Employees: The Role of Personality." Global Disclosure of Economics and Business 1, no. 1 (2012): 31–43. http://dx.doi.org/10.18034/gdeb.v1i1.201.

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The present paper examined the personality of the Indian expatriates. Along with the Multi personality questionnaire to assess personality, three levels of adjustment were also used. This paper focuses on such personal characteristics, like cultural empathy, open mindedness etc., as a personality characteristic that is expected to either facilitate or impede cross-cultural adaptation. In this research the Multi-culture personality questionnaire is administered on 340 expatriates out of which, 180 are from US and 160 are from Japan. The sample includes 204 males and 136 females. This study can

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Shah, Muttahid, Sadaf Tabassum, Sana Nouman, and Rabbia Ashraf. "Assessment of Psychopathic Traits: A Case Study." Pakistan Journal of Medical and Health Sciences 17, no. 6 (2023): 473–75. http://dx.doi.org/10.53350/pjmhs2023176473.

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Purpose: Present study aim to psychologically accessed a case study of a suspected psychopathic individual Method: Single n subject design was used to investigate a 24 years old male from Peshawar. his case was assessed based on his background history using several assessment measures including the Psychopathic Checklist, House Tree Person (HTP) and GAVEL assessment. Findings: Results confirmed subject ABC's psychopathic characteristics, such as a lack of empathy, remorse, and moral integrity. Conclusion: Subject's evaluation shows a troubling picture with a clear hostile and aggressive person

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Balakhtar, Valentyna, and Tetiana Truba. "Empathy as a component of the professional competence of the emergency medical service dispatcher." Bulletin of Postgraduate education (Series Social and Behavioral Sciences; Management and Administration) 30, no. 59 (2024): 14–28. https://doi.org/10.58442/3041-1858-2024-30(59)-14-28.

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The article highlights the problem of empathy of emergency medical service dispatchers, since it is the dispatcher who is the first person with whom a person comes into contact in a crisis situation. The sample of researchers consisted of 63 people, mostly from the eastern regions of Ukraine, who were divided into groups based on gender, place of residence, and length of service. The results of an empirical study of the features of empathy as a component of the professional competence of the E(S)MH dispatcher are presented. The distribution of E(S)MH service personnel depending on the levels o

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Tsumura, Takahiro, and Seiji Yamada. "Influence of agent’s self-disclosure on human empathy." PLOS ONE 18, no. 5 (2023): e0283955. http://dx.doi.org/10.1371/journal.pone.0283955.

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As AI technologies progress, social acceptance of AI agents, including intelligent virtual agents and robots, is becoming even more important for more applications of AI in human society. One way to improve the relationship between humans and anthropomorphic agents is to have humans empathize with the agents. By empathizing, humans act positively and kindly toward agents, which makes it easier for them to accept the agents. In this study, we focus on self-disclosure from agents to humans in order to increase empathy felt by humans toward anthropomorphic agents. We experimentally investigate th

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Abend, Neele Inken, María D. De-Juan-Vigaray, and Mandy Nuszbaum. "An Experimental Study of How Missing Employee Empathy in Failed Service Interactions Affects Empathetic Customers’ EWoM-Giving Behaviour." Administrative Sciences 13, no. 5 (2023): 123. http://dx.doi.org/10.3390/admsci13050123.

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Empathy as an influencing factor of consumer behaviour has mostly been analysed from an empathetic employee’s perspective. Empirical investigations into customer empathy in the context of failed service interactions are still scarce. This study investigates customer–employee reciprocity related to a failed service interaction and its meaning as a predictor of eWoM-giving behaviour. The eWoM phenomenon in the context of online purchases is well researched, but the (a) impact of failed service interactions and (b) empathetic customer service agents still needs to be explored. For this purpose, t

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Muna Abdullah Saleem. "Analysis Of Dental Service Characteristics From A Dentist’s View In The Clinics Of Primary Health Care Sector In Baghdad." International Science of Health Journal 2, no. 2 (2024): 101–16. http://dx.doi.org/10.59680/ishel.v2i2.1157.

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Dentist rely on his arrangement for dental service characteristics, represented by tangibility, reliability, responsiveness, assurance, and empathy. A research attempts to measure a view of dentist for these characteristics and it determines their relative importance and it diagnose a gap of each characteristic to save his prevention performance. Research adopts checklists for dentists in the dental clinics of Primary Health Care Sector in Baghdad whose number reached to (74) dentists. The results were present in tables and analyzed using illustrative Pi and Pareto diagrams, it showed that den

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Hanauer, David I. "Intermediate states of literariness." Empirical Studies of Literariness 8, no. 1 (2018): 114–34. http://dx.doi.org/10.1075/ssol.18001.han.

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Abstract This study utilizes texts which sit between the literary and non-literary to explore the outcomes and mechanisms of literariness. Literariness can be activated by (a) linguistic foregrounding and (b) paratextual specification. In a 2 × 2 design, manipulated versions of two soldier narratives were produced (poetry/fiction; poetry/fact; prose/fiction; prose/poetry). 215 participants were randomly assigned to read one of the textual versions and respond to rating scales dealing with perception of textual features, empathy, sympathy, and cognitive perspective-taking. The results show that

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Zhigitbekova, B. D. "FEATURES OF PROFESSIONAL QUALITIES OF A PSYCHOLOGIST." BULLETIN Series Psychology 63, no. 2 (2020): 22–26. http://dx.doi.org/10.51889/2020-2.1728-7847.03.

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At the present stage, professionally important approaches of psychologists play an important role in their training in higher education institutions. The level of development of professionally important qualities is the main condition for satisfaction with your profession. Competent preparation of psychological characteristics of specialties of psychologists, drawing up a psychogram based on this characteristic implies professional training of future specialists-psychologists for their profession. Based on these opinions, in the work of a psychologist, we proceed from the most important person

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Pustovoyt, Y. A. "ANGER AND EMPATHY: BUILDING IDETICS IN INTERGENERATIONAL POLITICAL COMMUNITIES." Territory Development, no. 2(20) (2020): 36–44. http://dx.doi.org/10.32324/2412-8945-2020-2-36-44.

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In the article are considered questions of modern political processes within the framework of concepts that focus on the formation of individual and collective identity, conscious or unconscious, expressed in concentrated form, correlation themselves to certain social groups on the basis of different criteria. Within the theoretical approaches of F. Fukiyama, J. Gold-stone, and A. Hockshild, the author examines the emotional component of the group identification process and its significance for self-determination. The analysis of empirical data (observations and interviews) collected over the

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Bullemore, Jorge. "Unveiling the Shadow: Theorizing the Impact of Narcissistic Leadership on Sales Teams." International Review of Management and Marketing 14, no. 3 (2024): 1–4. http://dx.doi.org/10.32479/irmm.15991.

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This study investigates the dual nature of narcissistic leadership within sales teams, revealing its potential to both inspire ambitious goals and undermine team cohesion and performance. By integrating a comprehensive literature review, the research outlines the characteristic behaviors of narcissistic leaders, such as arrogance and a lack of empathy, and their impact on team dynamics, including reduced cohesion, increased conflict, and impaired team performance. The paper proposes strategies to mitigate these negative effects, such as leadership development programs, team-based performance e

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Edi, Shahrunif Binti, Yunitari Mustikawati, and Riola Haya Nur. "THE VOICES OF THE MINOR CHARACTERS IN GEORGE ORWELL’S ANIMAL FARM." ELITERATE : Journal of English Linguistics and Literature Studies 2, no. 3 (2023): 54. https://doi.org/10.26858/eliterate.v2i3.54624.

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The perception of minor characters needed to be understood through their voices specifically in Animal Farm by George Orwell. Animal Farm contains the power gap that causes injustice to the minor characters. The purpose of this study is to investigate the characteristic elements of dialogue among the minor characters and the characteristics of the government system that are reflected in Animal Farm by George Orwell. In analyzing the voices of the minor characters, the theory is used by the Bakhtin theory of dialogism. Meanwhile, in analyzing the government system that reflected in Animal Farm

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Veloso Gomes, Paulo, António Marques, Javier Pereira, Rui Pimenta, João Donga, and Raquel Simões de Almeida. "Using Immersive Environments in E-Mental Health Rehabilitation Programs Directed to Future Health Professionals to Promote Empathy and Health Literacy about Schizophrenia." Healthcare 12, no. 15 (2024): 1550. http://dx.doi.org/10.3390/healthcare12151550.

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Rehabilitation involves all types of patients, including people with schizophrenia. Schizophrenia is considered a complex syndrome characterized in general by fundamental and characteristic distortions of thinking and perception. The quality of life of a person with schizophrenia can be compromised by difficulty in carrying out their daily tasks and by the social stigma of their condition. The importance of training and sensitizing students in rehabilitation areas to this type of problem to improve the rehabilitation processes in which they will participate as future professionals involves emp

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Colombi, Costanza, and Mohammad Ghaziuddin. "Neuropsychological Characteristics of Children with Mixed Autism and ADHD." Autism Research and Treatment 2017 (2017): 1–5. http://dx.doi.org/10.1155/2017/5781781.

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Clinical heterogeneity is a well-established characteristic of autism spectrum disorder (ASD). While the comorbidity of ASD and ADHD is well known in clinical practice, relatively little research has examined the neuropsychological profile of children with ASD + ADHD. Our study showed significant differences in the neuropsychological characteristics of children with ASD + ADHD compared to those with ASD only. Children with ASD + ADHD showed higher symptoms of anxiety, worse working memory, and less empathy, as measured by the “Reading the Mind in the Eyes.” This suggests that having ADHD bring

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Pop-Jordanova, Nada, and Emilija Stoimenova-Canevska. "Emotional Intelligence and Big-Five Personality Factors in Female Student Sample." PRILOZI 35, no. 2 (2014): 59–66. http://dx.doi.org/10.2478/prilozi-2014-0008.

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Abstract The aim of this study is to figure out possible connectedness between emotional intelligence and five big personality factors in female students selected from social sciences faculties. The evaluated sample comprised 66 healthy students, of Macedonian nationality, mean age 18.9 ± 0.63 years. As psychometric instruments, we used the EI-test and NEO-PI-R, both with eligible metric characteristic and already used in the Republic of Macedonia. Statistical analysis was performed using Sta17, both descriptive and inferential statistics including medians, standard deviations, and two-tailed

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Angelyna, Angelyna, and Franky Liauw. "FENOMENOLOGI SEBAGAI METODE PENGEMBANGAN EMPATI DALAM ARSITEKTUR." Jurnal Sains, Teknologi, Urban, Perancangan, Arsitektur (Stupa) 2, no. 2 (2020): 1413. http://dx.doi.org/10.24912/stupa.v2i2.8535.

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Along with the times, humans gradually growing too. This different time which is the main holder of changes in human nature that unconsciously causing many things, like in social terms. Technology, economy, knowledge, safety, social level, and place become a factor that affect human’s social changes. These social changes can refer to individualistic and do not care about the surrounding environment, so empathy seems to never be heard agin in this era, especially in urban. Empathy includes the ability to feel the emotional statre of others, feel sympathetic and try to slove problems, and take o

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Yun, Ji-A. "A study on the property of Shortform Contents of 'Sketch Comedy’: Focused on the YouTube channels, “Short Box” and “Nerdult”." K-Culture·Story Contents Reasearch Institute 3 (July 31, 2023): 35–54. http://dx.doi.org/10.56659/kcsc.2023.07.3.35.

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This study analyzes the concepts and characteristics of American sketch comedy and examines the re-conceptualization, characteristics, and empathy of Korean sketch comedy through YouTube channels “Shortbox” and “Nerdult.” The American sketch comedy, which began in the late 1950s, appeared through various media such as TV, movies, comedies, and live performances. The themes were mainly political satire, identity, ideology, and parody. The characteristics of the American sketch comedy can be summarized into 'simplicity', 'restrictiveness', 'completeness', 'diversity', 'recursivity', and 'tendenc

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Regenbogen, Christina, Thilo Kellermann, Janina Seubert, et al. "Neural responses to dynamic multimodal stimuli and pathology-specific impairments of social cognition in schizophrenia and depression." British Journal of Psychiatry 206, no. 3 (2015): 198–205. http://dx.doi.org/10.1192/bjp.bp.113.143040.

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BackgroundIndividuals with schizophrenia and people with depression both show abnormal behavioural and neural responses when perceiving and responding to emotional stimuli, but pathology-specific differences and commonalities remain mostly unclear.AimsTo directly compare empathic responses to dynamic multimodal emotional stimuli in a group with schizophrenia and a group with depression, and to investigate their neural correlates using functional magnetic resonance imaging (fMRI).MethodThe schizophrenia group (n = 20), the depression group (n = 24) and a control group (n = 24) were presented wi

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Dadds, Mark R., Jennifer L. Allen, Bonamy R. Oliver, et al. "Love, eye contact and the developmental origins of empathy v. psychopathy." British Journal of Psychiatry 200, no. 3 (2012): 191–96. http://dx.doi.org/10.1192/bjp.bp.110.085720.

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BackgroundA propensity to attend to other people's emotions is a necessary condition for human empathy.AimsTo test our hypothesis that psychopathic disorder begins as a failure to attend to the eyes of attachment figures, using a ‘love’ scenario in young children.MethodChildren with oppositional defiant disorder, assessed for callous–unemotional traits, and a control group were observed in a love interaction with mothers. Eye contact and affection were measured for each dyad.ResultsThere was no group difference in affection and eye contact expressed by the mothers. Compared with controls, chil

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Kalliopuska, Mirja. "Personality Variables Related to Shyness." Psychological Reports 102, no. 1 (2008): 40–42. http://dx.doi.org/10.2466/pr0.102.1.40-42.

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Shyness has been a very common Finnish characteristic as social skills are manifest. Shy people may have a good empathetic listening but self-disclosure, another aspect of empathetic communication, is missing. Shyness refers to poor social skills more than a personality trait, which would have a more genetic background, as Finns have been genetically isolated for a long time. Shy persons show a mediocre empathy (good empathetic listening and sensitivity but poor self-disclosure), weak self-esteem, weak narcissism, and sometimes more burnout.

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