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1

Dykstra, Arthur. The exemplar employee: Rewarding & recognizing outstanding direct contact employees. High Tide Press, 1999.

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2

Pugh, R. Michael. Employee incentive awards program report. The Bureau, 1989.

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3

Drizin, Marc. Designing Employee Recognition Programs. WorldatWork, 2009.

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4

Bureau of National Affairs (Washington, D.C.), ed. Employee award programs. Bureau of National Affairs, 1987.

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5

Montana. Dept. of Administration. Personnel Division. State employee incentive awards program legislative report. The Division, 1990.

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6

Norman, Leckie, ed. Employer and employee perspectives on human resource practices. Statistics Canada, 2001.

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7

Ventrice, Cindy. Make their day!: Employee recognition that works. 2nd ed. Berrett-Koehler Pubhlishers, 2009.

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8

Singh, Manjari. Career drivers of new-age employees: Implications for organisational reward and employee development systems. Indian Institute of Management, 2005.

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9

1941-, Kerr Steven, ed. Ultimate rewards: What really motivates people to achieve. Harvard Business School Press], 1997.

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10

United States. Federal Highway Administration., ed. FHWA employee awards and recognition program: Supporting the quality journey. U.S. Dept. of Transportation, Federal Highway Administration, 1997.

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11

A guide to non-cash reward. Kogan Page, 2011.

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12

Beter belonen in organisaties. Van Gorcum, 2011.

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13

Eve, Diamond Linda, ed. Perfect phrases for motivating and rewarding employees: Hundreds of ready-to-use phrases for encouraging and recognizing employee excellence. 2nd ed. McGraw-Hill, 2010.

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14

Diamond, Harriet. Perfect phrases for motivating and rewarding employees: Hundreds of ready-to-use phrases for encouraging and recognizing employee excellence. 2nd ed. McGraw-Hill, 2010.

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15

Marley, D. E. Marketing motivation: Creating and managing employee incentive contests. Silverpoint Press, 1988.

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16

District, United States Internal Revenue Service Chicago. Our stars of employee recognition. Chicago District, [Internal Revenue Service, 1987.

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17

Secrets of a successful employee recognition system. Productivity Press, 1995.

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18

Glenn, Rifkin, ed. Reward systems: Does yours measure up? Harvard Business School Press, 2009.

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19

Glenn, Rifkin, ed. Reward systems: Does yours measure up? Harvard Business School Press, 2009.

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20

English, Patricia. Employee reactions to performance related pay: A case study. University College Dublin, 1997.

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21

Association, American Compensation, ed. Maximizing the impact of recognition: An approach to rewarding employee contributions. American Compensation Association, 1998.

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22

Garber, Peter R. 99 ways to keep employees happy, satisfied, motivated and productive. Business & Legal Reports, 2004.

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23

Service, United States Congress House Committee on Post Office and Civil. Federal employee incentive awards amendments: Report (to accompany H.R. 2263) (including cost estimate of the Congressional Budget Office). U.S. G.P.O., 1991.

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24

Shanghai rong zheng tou zi zi xun you xian gong si. Zhongguo qi ye jia jia zhi bao gao (2003): White paper on Chinese entrepreneur value (2003). Bai jia chu ban she, 2003.

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25

Hải, Đào Thanh, ed. Chân dung cá nhân, tập thể anh hùng lao động huân chương lao động trong thời kỳ đổi mới. Nhà xuất bản Lao động, 2006.

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26

The reward plan advantage: A manager's guide to improving business performance through people. Jossey-Bass Publishers, 1996.

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27

Kingsbury, Nancy R. Performance management: Comments on reauthorization of the Performance Management and Recognition System : statement of Nancy R. Kingsbury, Director, Federal Human Resource Management Issues, General Government Division, before the Subcommittee on Compensation and Employee Benefits, Committee on Post Office and Civil Service, House of Representatives. The Office, 1993.

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28

Horowitz, Arthur A. Exceptions to arbitration awards in the federal sector: A handy reference guide. FPMI Communications, 2002.

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29

Eve, Diamond Linda, ed. Perfect phrases for motivating and rewarding employees: Hundreds of ready-to-use phrases to encourage and recognize excellence. McGraw-Hill, 2005.

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30

Johnston, Catharine G. Empowered people satisfy customers: Strategies for leaders : lessons from the Canada Awards for Business Excellence Winners. Conference Board of Canada, 1992.

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31

1941-, Corby Susan, ed. Rethinking reward. Palgrave Macmillan, 2008.

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32

Gostick, Adrian Robert. The orange revolution: How one great team can transform an entire organization. Free Press, 2010.

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33

Chester, Elton, ed. The carrot principle: How the best managers use recognition to engage their people, retain talent, and accelerate performance. Free Press, 2009.

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34

M, Thorstad Linda, Miller Jennifer W, and National Institute for Trial Advocacy (U.S.), eds. Midstate University (employer) and Pat Rogers (employee) and State Professional Employee Union (SPEU). National Institute for Trial Advocacy, 2011.

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35

Looking forward to Monday morning: Ideas for recognition and appreciation activities and fun things to do at work for educators. Corwin Press, 2005.

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36

Hodges, Diane. Looking forward to Monday morning. Threshold Publications, 2002.

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37

H, Price Courtney, and Medical Group Management Association, eds. Acknowledge! appreciate! applaud!: 172 easy ways to reward staff for little or no cost. Medical Group Management Association, 2011.

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38

Novak, Alys. Acknowledge! appreciate! applaud!: 172 easy ways to reward staff for little or no cost. Medical Group Management Association, 2011.

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39

Ungar, Bernard L. Comments on reauthorization of the performance management and recognition system: Statement of Bernard L. Ungar, Director, Federal Human Resource Management Issues, General Government Division, before the Subcommittee on Compensation and Employee Benefits, Committee on Post Office and Civil Service, House of Representatives. U.S. General Accounting Office, 1989.

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40

Kouzes, James M. Encouraging the heart: A leader's guide to rewarding and recognizing others. Jossey-Bass, 2003.

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41

O'Dell, Carla S. People, performance, and pay: A full report on the American Productivity Center/American Compensation Association national survey of non-traditional reward and human resource practices. American Productivity Center, 1986.

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42

O'Dell, Carla S. People, performance, and pay: A full report on the American Productivity Center/ American Compensation Association National survey of non-traditional reward and human resource practices. American Productivity Center], 1987.

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43

Kouzes, James M. Encouraging the heart: A leader's guide to rewarding and recognizing others. Jossey-Bass, 1999.

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44

100+ ways to recognize and reward your school staff. ASCD, 2012.

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45

United States. General Accounting Office, ed. Federal workforce: Performance management and recognition system performance awards : fact sheet for the Chair, Subcommittee on Compensation and Employee Benefits, House Committee on Post Office and Civil Service. The Office, 1986.

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46

The effectiveness of federal employee incentive programs: Hearing before the Oversight of Government Management, Restructuring, and the District of Columbia Subcommittee of the Committee on Governmental Affairs, United States Senate, One Hundred Sixth Congress, second session, May 2, 2000. U.S. G.P.O., 2000.

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47

United States. Congress. House. Committee on Post Office and Civil Service. Subcommittee on Compensation and Employee Benefits. Reauthorization of the Performance Management and Recognition System: Hearing before the Subcommittee on Compensation and Employee Benefits of the Committee on Post Office and Civil Service, House of Representatives, One Hundred First Congress, first session, on H.R. 2886 ... July 18, 1989. U.S. G.P.O., 1989.

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48

United States. Congress. House. Committee on Post Office and Civil Service. Subcommittee on Compensation and Employee Benefits. Reauthorization of the performance management and recognition system: Hearings before the Subcommittee on Compensation and Employee Benefits of the Committee on Post Office and Civil Service, House of Representatives, One Hundred Third Congress, first session, June 24; July 1, 1993. U.S. G.P.O., 1994.

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49

Employee award programs. The Bureau, 1987.

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50

Frey, Bruno S., and Jana Gallus. Awards in Firms. Oxford University Press, 2017. http://dx.doi.org/10.1093/oso/9780198798507.003.0006.

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Abstract:
Money is not always successful in sustaining and raising employee motivation. When money is perceived to be controlling, financial incentives may backfire and undermine motivation. High-powered incentives can also lead to strategic behaviour and gaming. Many firms are aware of the limitations of monetary incentives. They use non-financial rewards in an effort to sustain and raise employee motivation. Awards are a special kind of non-financial yet extrinsic incentive, whose value resides primarily in the recognition conveyed among peers and in the public. Awards are used in firms to raise employees’ motivation, to foster retention, and to establish role models. They are a valuable component of organizations’ human resource strategy. Outside the boundaries of the firm awards are used to set standards, to establish norms, and to support innovation. Awards may have unintended motivational effects, particularly on non-recipients. Awards may create and foster competitive advantage.
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