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Dissertations / Theses on the topic 'Employee communication'

Author: Grafiati

Published: 4 June 2021

Last updated: 25 July 2025

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1

Roberts, Jessica. "Relationships Among Employee Engagement, Communication Climate, and Employees’ Communication Channel Preferences." Wright State University / OhioLINK, 2013. http://rave.ohiolink.edu/etdc/view?acc_num=wright1366717721.

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2

Barnardt, Gerard Louis. "Electronic communication in the workplace : employer vs employee legal rights." Thesis, Stellenbosch : Stellenbosch University, 2004. http://hdl.handle.net/10019.1/49942.

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Thesis (LLM)--University of Stellenbosch, 2004.<br>ENGLISH ABSTRACT: The monitoring of electronic communication is likely to face all employers sooner or later. The rapid advancement in technology aimed at helping to monitor electronic communication, makes it easier than ever before for employers to monitor the electronic communications of their employees. There are important questions to consider when dealing with the topic of monitoring electronic communication. Examples include "mayan employer legally monitor electronic communications?" and "how does monitoring affect the employee's

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3

Bergquist, Emilia. "Internal communication : - The employee perspective." Thesis, Linnéuniversitetet, Institutionen för medier och journalistik (MJ), 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-35966.

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Den omfattande globaliseringen som sker i världen har givit upphov till stora förändringar för världens organisationer. Den ständigt växande konkurrensen som kommer därav ökar kraven på en fungerande internkommunikation samt betydelsen av att de interna kommunikationskanalerna utnyttjas så effektivt som möjligt. Samtidigt krävs långtgående hänsynstaganden gällande alla organisationens medlemmar då utveckling av internkommunikationens struktur och strategi genomförs. I detta examensarbete används teorierna “Uses and gratifications”, “Dependency theory” och ”Social information processing theor

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4

Govender, Thomas. "Changing employee behaviour through strategic communication." Diss., University of Pretoria, 2012. http://hdl.handle.net/2263/29699.

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Businesses that actively engage in integrated internal communication practices should theoretically be more likely to foster employee engagement during change management interventions. Competitive forces and a dynamic business environment compel most organisations to continuously review the relevance of their current business operating model. As a result, organisations develop new strategies or revise existing ones. Part of the change management process of executing a strategy is the ability to communicate it to employees, in a manner that ensures alignment between strategy and employee. The c

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5

Hindström, Jakob, and Johan Tullström. "Internal Communication and Employee Perceptions during Acquisitions." Thesis, Uppsala universitet, Företagsekonomiska institutionen, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-355629.

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The purpose of the thesis was to research how management used internal communication during acquisitions and if it affected the perceptions amongst the employees. Internal communication happens at all levels of every organization and underpins organizational effectiveness. Internal communication is a powerful tool available for managers, but is difficult to master as employees have demands regarding channels, frequency, richness and meaning. During an acquisition the use of internal communication is even more important and harder to handle. Employees hold different perceptions about the acquis

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6

Obi, Oke. "Influence of Leader Communication on Employee Motivation." ScholarWorks, 2018. https://scholarworks.waldenu.edu/dissertations/5389.

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Ineffective communication is a chief contributor to business leaders' ineffective leadership. The purpose of this multiple case study was to explore the communication strategies that 4 business leaders in the retail industry used to improve employee motivation. The business leaders, including owners and senior leadership from 3 organizations in the retail industry in the Baltimore-Washington Metropolitan Area, were purposefully selected for study participation. Transformational leadership theory shaped the conceptual framework of this study. Transformational leaders use effective communication

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7

Hills, Kenyatta Natasha. "Communication Strategies to Generate Employee Job Satisfaction." ScholarWorks, 2015. https://scholarworks.waldenu.edu/dissertations/1602.

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Managers spend 75% of their time actively communicating with employees. Effective leadership communication is fundamental to employee job satisfaction. The purpose of this phenomenological study was to explore how communication strategies that government agency leaders use may motivate greater employee job satisfaction. Twenty employees of a government office in Florida were the general population sample. The motivational language theory helped explore the nature of job satisfaction by focusing on leadership and employee communication strategies. Leadership communication influences employee mo

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8

Reyneke, Annerie. "Expectations on the use of Facebook for employee engagement / Annerie Reyneke." Thesis, North-West University, 2013. http://hdl.handle.net/10394/10007.

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In order to engage employees effectively, organisations need to practice two-way communication within a symmetrical worldview. This will encourage employees to feel valued, to participate in decision-making and contribute to obtaining organisational goals. Practising two-way communication will help to build stronger relationships between employees and managers, leading to increased employee engagement. Thus, the better the communication between managers and employees, the more engaged employees will be. Furthermore, the selection of communication channels can impact on the success of the messa

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9

Mitchell, Ryan Nathaniel. "The Correlation between Virtual Communication and Employee Engagement." ScholarWorks, 2015. https://scholarworks.waldenu.edu/dissertations/497.

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Managers' ability to engage virtual employees (those in different geographic locations) is a determining factor of employee productivity and commitment to an organization. Since 2005, the number of U.S.-based virtual employees increased; however, research regarding virtual communication and employee engagement is limited. The purpose of this quantitative study was to examine if a significant correlation exists between employee engagement (the dependent variable) and the quantity and perceived quality of virtual management communication (the independent variables). The research question assesse

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10

Boyd, Jesse J. "Voluntary Employee Turnover: Retaining High-Performing Healthcare Employees." ScholarWorks, 2017. https://scholarworks.waldenu.edu/dissertations/3931.

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Voluntary employee turnover in the healthcare industry is one of the most expensive and disruptive business problems that healthcare organizations encounter. Healthcare organizations can expect employee replacement costs to represent up to 150% of a departing employee's annual salary in new employee acquisition and decreased productivity. Guided by the leader-member exchange theory, the purpose of this single case study was to explore the strategies healthcare managers used to retain high-performing healthcare employees. Using semistructured interviews, the targeted population encompassed 6 he

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11

Helgesson, Tobias, and Jonatan Petersson. "Environmental-oriented CSR communication and the attractiveness of employers : From a potential employee perspective." Thesis, Högskolan Kristianstad, Fakulteten för ekonomi, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:hkr:diva-22506.

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The purpose of this bachelor thesis was to extend the knowledge of how environmental-oriented CSR communication in job advertisements affects the attractiveness of employers from a potential employee perspective. The study was based on three theories, Employer brand, Social identity theory, and Signaling theory, and the concept of environmental-oriented CSR communication. The hypothesis was that environmental-oriented CSR communication in job advertisements increases employer attractiveness. The thesis had a quantitative method and used experimental web-based surveys to measure the attractiven

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12

Almqvist, Linda, and Jennica Klaman. "Psykologiska kontrakt, kommunikation och relation mellan chefer och anställda på Socialförvaltningen." Thesis, Mälardalens högskola, Akademin för hållbar samhälls- och teknikutveckling, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-11588.

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Psykologiska kontrakt är ett tvåvägsutbyte av upplevda löften och medvetna och icke medvetna åtaganden mellan chef och anställd. I tidigare studier framkommer det att kommunikationen på arbetsplatserna har en påverkan på relationen mellan anställda och chefer. Hur ser chefer och anställda på de psykologiska kontrakten? På vilket sätt upplever chefer och anställda kommunikationen på Socialförvaltningen? Hur påverkas relationen mellan chef och anställd om de psykologiska kontrakten bryts? Undersökningen genomfördes på chefer och anställda på en Socialförvaltning. En kvalitativ metod genom interv

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13

Williams, Andrea Louise. "The rhetoric of corporate communication : A case study of an employee communication program /." The Ohio State University, 2002. http://rave.ohiolink.edu/etdc/view?acc_num=osu1287409250.

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14

Barhite, Brittany Lynn Barhite. "The Effects of Virtual Leadership Communication on Employee Engagement." Bowling Green State University / OhioLINK, 2017. http://rave.ohiolink.edu/etdc/view?acc_num=bgsu1496918415648354.

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15

Barnes, Sally-Anne. "Communication technologies at work : organizational cultures and employee narratives." Thesis, University of Warwick, 2002. http://wrap.warwick.ac.uk/56206/.

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This thesis provides an extensive analysis of new communication technologies (NCTs), which includes email technology, the Internet, intranets, NetMeeting, video-conferencing and audio-conferencing, within an organisational context. These technologies have become ubiquitous in organisational life and work. The implementation, integration and application of NCTs in this setting have both innovative possibilities and negative consequences. Consequently, we need to understand the implications of these technologies on organisational cultures and structures. This is achieved throughout this thesis b

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16

Martinez, Joseph A. "The Impact of emotional intelligence on supervisor/employee communication." Scholarly Commons, 2007. https://scholarlycommons.pacific.edu/uop_etds/647.

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This study explort1d the impact of emotional intelligence on supervisor/employee communication. The purpose of th~s study was to investigate 1) how emotional intelligence affects supervisor and employee communication from both supervisors' and . employees' perspectives; 2) how supervisors and employees perceive the effects of emotional intelligence on the active listening of supervisors; and 3) relationships among supervisor/employee communication, emotional intelligence, and active listening. This study is expected to facilitate a better understanding of the relationship between active listen

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17

Mgoduka, Zolani. "Determining strategic employee communication in the South African Parliament." Thesis, Cape Peninsula University of Technology, 2015. http://hdl.handle.net/20.500.11838/2420.

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Thesis (MTech (Public Relations Management))--Cape Peninsula University of Technology, 2015.<br>This study was conducted to determine the extent to which strategic employee communication existed in Parliament of the Republic of South Africa during the period of transition. Its objectives were to test the communication skills of the parliamentary supervisors in various divisions; to investigate communication satisfaction amongst employees; to establish communication channels to get the message through, and to discover how often feedback was provided. This study sought to achieve the research ob

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18

Qian, Yuxia. "A Communication Model of Employee Cynicism toward Organizational Change." Ohio University / OhioLINK, 2007. http://rave.ohiolink.edu/etdc/view?acc_num=ohiou1195512463.

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19

Paulsen, Neil. "Group identification, communication and employee outcomes during organizational change /." St. Lucia, Qld, 2002. http://www.library.uq.edu.au/pdfserve.php?image=thesisabs/absthe16732.pdf.

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20

Hart, Alicia J. "Exploring the Influence of Management Communication Behaviors on Employee Engagement." ScholarWorks, 2016. https://scholarworks.waldenu.edu/dissertations/2152.

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An engaged workforce can increase organizational productivity and decrease employee turnover. Current research on employee engagement exists, yet little research exists on how the communication behaviors of management affect employee engagement. Guided by the conceptual framework of systems theory and communications theory, an exploration of the influence of management communication behaviors on employee engagement was conducted. A descriptive research design helped explore the influence of management communication behaviors on employee engagement within local, government entities of the Tidew

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21

Jensen, Ingrid. "Determining employee communication satisfaction in a utility : a case study." Thesis, Cape Technikon, 2004. http://hdl.handle.net/20.500.11838/2312.

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Thesis (MTech (Public Relations Management))--Cape Technikon, 2004.<br>This case study set out to determine the extent to which communication satisfaction exists amongst the employees of a Gauteng based utility. This is important firstly, because employees influence the quality of external relationships and secondly, employees are critical stakeholders in organisational goal achievement. The Utility has a critical, strategic, public function in supplying potable water daily to about 12 million people in Gauteng. The Utility's Corporate Business Plan for the period 2003 to 2008 expressed

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22

Ramokolo, Mmatsatsi Elizabeth. "The exploration of the reasons for the resistance of troubled employees to utilize the Employee Assistance Programme at Aventis Pharma." Diss., Pretoria : [s.n.], 2004. http://upetd.up.ac.za/thesis/available/etd-01242005-143926.

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23

Mmope, Phumzile Pheladi. "The role of senior managers at the North-West University in internal communication and employee engagement / P.P. Mmope." Thesis, North-West University, 2010. http://hdl.handle.net/10394/3138.

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The rationale that effective internal communication plays a crucial role in aligning employees to organisational goals, and in so doing, inculcate employee engagement and help an organisation to succeed, is remodelling internal communication management within organisations. At the core of the preceding rationale lies the fundamental realisation and acknowledgement that effective internal communication is not the function of the communication department, but in effect a basic prerequisite that must be understood, embraced and practiced by all levels of management. Managers without effective in

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24

Herrmann, Andrew F. "Organizational Corruption: Problematic Portrayals of the "Virtuous" Employee." Digital Commons @ East Tennessee State University, 2016. https://dc.etsu.edu/etsu-works/798.

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25

Albertyn, Leilahn. "A needs analysis of employee communication at a health insurance company." Thesis, Cape Peninsula University of Technology, 2011. http://hdl.handle.net/20.500.11838/2315.

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Thesis (MTech (Public Relations Management))--Cape Peninsula University of Technology, 2011.<br>The purpose of this limited scope research study is to investigate the research question "What are the internal communication needs of the Cape Town based employees at Metropolitan Health Group?" The research will investigate whether the current internal communication practise/s and communication content at Metropolitan Health Group satisfy the needs of employees. The research will be informed by the Downs and Hazen (1977:72) factor analytic study of communication satisfaction which concluded t

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26

Feeney, Christopher P. "Fortune 500 communicators' opinions toward objectives for employee communications." Virtual Press, 1989. http://liblink.bsu.edu/uhtbin/catkey/544125.

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This thesis was designed to determine Fortune 500 communicators' opinions about objectives for employee communications. The study compared communicators' opinions about stated objectives for employee communications objectives to their opinion about how their corporations implement the same stated objectives.An opinion questionnaire was mailed to directors of employee communication or equivalent titles at all Fortune 500 companies. Of the 500 instruments mailed, 129 or 25.8 percent were returned and used for data.Participants' responses were analyzed by mean scores, t-tests, confidence interval

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27

Gallagher, Erin Beth. "The flip side of organizational encounter deveoping [sic] and testing a model of veteran employee uncertainty and information seeking about new employees /." Pullman, Wash. : Washington State University, 2010. http://www.dissertations.wsu.edu/Dissertations/Summer2010/e_gallagher_052710.pdf.

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Thesis (Ph. D.)--Washington State University, August 2010.<br>Title from PDF title page (viewed on July 23, 2010). "Edward R. Murrow College of Communication." Includes bibliographical references (p. 127-130).

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28

Sköld, Martin. "Employee perspective on communication and engagement : A case study in a manufacturing organisation." Thesis, Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:ltu:diva-75209.

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Purpose The purpose of this study was to gain a deeper understanding of how supervisor-employee communication affects the employee engagement on the shop floor of manufacturing organisations. To achieve this purpose, the two below research objectives were developed: To identify how supervisor-employee communication impacts employee engagement To identify any barriers to supervisor-employee communication Method The study had a deductive, qualitative research approach as a conceptual framework was developed from literature and then verified with empirical data collected through semi-structured

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Charlier, Constance C. P. "The effects of communication on organizational climate and employee commitment." Doctoral thesis, Universite Libre de Bruxelles, 1993. http://hdl.handle.net/2013/ULB-DIPOT:oai:dipot.ulb.ac.be:2013/212760.

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30

Yost, Sarah Kathleen. "Multi-generational perceptions of supervisor leadership, communication, and employee performance." Thesis, University of Phoenix, 2015. http://pqdtopen.proquest.com/#viewpdf?dispub=3648732.

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<p> The quantitative, descriptive study examined workplace communication breakdowns by evaluating generational perceptions of supervisor leadership, communication and employee performance. Participants included members of the Baby Boomer generation, Generation X, and Millenials. Respondents completed an online survey that contained the Supervisor Leadership Communication Inventory. Additionally, respondents answered an open-ended question that asked about a supervisor’s role in facilitating intergenerational communication. Data analysis indicated no significant differences among generati

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31

Aroian, Neenar, and Meero Garabedian. "The Effect of Digital Tools of Communication on Employee Engagement." Thesis, Mälardalens högskola, Akademin för ekonomi, samhälle och teknik, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-48584.

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32

Karanges, Emma Ruth. "Optimising employee engagement with internal communication : a social exchange perspective." Thesis, Queensland University of Technology, 2014. https://eprints.qut.edu.au/71024/1/Emma_Karanges_Thesis.pdf.

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Drawing on principles of social exchange this thesis employs mediated regression to investigate the relationship between internal communication and employee engagement in the Australian workforce. Findings suggest organisations and supervisors should focus internal communication efforts toward building greater perceptions of support and stronger identification among employees in order to foster optimal engagement. This research contributes to public relations and management scholarship through understanding how perceived support and identification act as mediating mechanisms in the relationshi

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33

Ruck, Kevin. "Informed employee voice : the synthesis of internal corporate communication and employee voice and the associations with organisational engagement." Thesis, University of Central Lancashire, 2016. http://clok.uclan.ac.uk/16694/.

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This thesis aims to advance knowledge about internal communication and organisational engagement. It incorporates the application of a new research instrument, the Internal Communication and Organisational Engagement Questionnaire (ICOEQ) developed by Welch (2011a). The ICOEQ investigates employee interest in different topics, helpfulness of communication methods used, ratings for senior manager and line manager communication, satisfaction with employee voice and the associations with organisational engagement. Despite the importance of internal communication, existing research methods are lim

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34

Duque, Mariana Santos Ribeiro Vieira. "A comunicação interna nas organizações : uma meta-análise." Master's thesis, Instituto Superior de Economia e Gestão, 2013. http://hdl.handle.net/10400.5/11408.

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Mestrado em Ciências Empresariais<br>O presente estudo tem como objectivo primordial estudar a evolução da Comunicação Interna e o seu desempenho em contextos organizacionais distintos. Reflectir sobre a Comunicação Interna é crucial, uma vez que é referida como a base possível para a existência de uma vantagem competitiva e, em contra partida, apontada como uma das razões primordiais para o fracasso das organizações (Cunha e Pina, Rego, Campos e Cunha, e Cabral-Cardoso, 2006; Tavares, 2011). Conclui-se que a Comunicação Interna é um tema transversal e crescente em importância no mundo organiz

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35

Witemeyer, Hazen Allison. "Employee Engagement Construct and Instrument Validation." Thesis, Georgia State University, 2013. http://pqdtopen.proquest.com/#viewpdf?dispub=3560653.

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<p> Employee engagement is a relatively new construct in academic literature and an increasingly popular idea in practice. Proponents of employee engagement claim a strong positive relationship between engagement and business success, both at the firm and individual levels, and outcomes including retention, productivity, profitability, and customer loyalty and satisfaction. Despite numerous academic and practitioner publications on employee engagement, no consistently-accepted conceptualization of the construct or its sub-dimensions exists, and there is an ongoing debate regarding whether the

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Sumner, Jennifer. "HEALTHCARE COMMUNICATION NETWORKS: THE DISSEMINATION OF EMPLOYEE INFORMATION FOR HOSPITAL SECURITY." Doctoral diss., University of Central Florida, 2008. http://digital.library.ucf.edu/cdm/ref/collection/ETD/id/3183.

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ABSTRACT: Healthcare in the United States is a system that, organizationally speaking, is fragmented. Each hospital facility is independently operated and is responsible for the hiring of its own employees. However, corrupt individuals can take advantage of this fragmentation and move from hospital to hospital, gaining employment while hiding previous employment history. Traditionally, hospitals have been reluctant to share information on their previous employees, even with other hospitals, for fear of issues surrounding defamation, negligent hiring, and violation of the employee's privacy. Ho

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Sumner, Jennifer L. "Healthcare communication networks the dissemination of employee information for hospital security /." Orlando, Fla. : University of Central Florida, 2007. http://purl.fcla.edu/fcla/etd/CFE0002010.

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Cox, Stephen A. "The communication strategies managers and coworkers use to encourage employee exit /." free to MU campus, to others for purchase, 1996. http://wwwlib.umi.com/cr/mo/fullcit?p9712797.

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Bornman, Dawie. "A gap analysis of employee perceptions and expectations of leadership communication." Thesis, University of Pretoria, 2015. http://hdl.handle.net/2263/53005.

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Rabogadi, Thulaganyo Arnold. "Strategies Information and Communication Technology Managers Use to Build Employee Competencies." ScholarWorks, 2017. https://scholarworks.waldenu.edu/dissertations/3573.

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The World Economic Forum (WEF) found that Botswana's information and communication technology (ICT) networked readiness index (NRI) had declined from position 89 in 2012 to 104 in 2015. A decline in Botswana's ICT NRI resulted in a modest gross domestic product (GDP) growth increasing from 4.2% in 2012 to 5.0% in 2015. The purpose of this qualitative multiple case study was to explore strategies ICT service provider managers use to build employee competencies to address ICT infrastructure performance deficiencies. The target population for this study consisted of over 120 managers from 2 ICT s

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Raja, Arif Raja Sumayyah. "A strategic subordinate: An outcome of internal communication and employee engagement." Thesis, Queensland University of Technology, 2022. https://eprints.qut.edu.au/235056/1/Raja%20Sumayyah_Raja%20Arif_Thesis.pdf.

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Employees play a key role in organisation success through enacting behaviours that support organisational strategic goals. While managers are expected to contribute strategically, this thesis investigates if subordinates could move beyond an engaged state. Using mixed methods, this research conceptualised and measured the attributes of a strategic subordinate as a significant outcome of internal manager-subordinate communication. The findings of this research theoretically contributes to employee engagement and internal communication, and practically guides organisations to identify and suppor

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Smith, Gerard. "The communication process in participative decision making in organisations." Thesis, Queensland University of Technology, 1994. https://eprints.qut.edu.au/36394/1/36394_Smith_1994.pdf.

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This study outlines the results of research into the communication process in interaction in Participative Decision Making (PDM) in organisations, and the implications of these findings for organisations. There is limited reference in the literature to studies of the actual interaction that takes place in the joint decision making process. Miller and Monge (1988) write that, "Research has rarely looked at the communicative content of the participation process itself. Research on what actually goes on in participatory management could take us a long way in explaining the disparate findings i

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Carter, Styletta. "An Internal Communications Analysis of a U.S. Credit Reporting Agency." Digital Archive @ GSU, 2007. http://digitalarchive.gsu.edu/communication_theses/28.

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Audits of organizational communication have been viewed as an efficient means for collecting data and diagnosing common communication problems (Meyer, 2002), and evaluating employee communication satisfaction has proven to be a vital component of the auditor’s overall goal of assessing communication effectiveness. While communication audits have been used for the past 50 years by practitioners and scholars alike to evaluate the effectiveness of both external and internal communications, this particular analysis will explore the internal communications of a business-to-business sales division w

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Govind, Priya Mahilal Mistry. "The effect of technology-based instant messaging applications on employee engagement." Diss., University of Pretoria, 2021. http://hdl.handle.net/2263/81314.

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This quantitative study examines the interaction between technology-based instant messaging applications (technology applications) and employee engagement. Technology applications are frequently used as a mode of communication between managers and employees. Internal communication is cited as an antecedent of employee engagement and employee engagement is positively correlated with productivity and organisational success. Hence, the study is directed at understanding the impact of communication technology on employee engagement, due to the indirect link between internal communication an

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Jones, Gregory Thornton. "Relational dimensions, communication satisfaction, gender, and position in superior-subordinate compliance-gaining communication." CSUSB ScholarWorks, 1998. https://scholarworks.lib.csusb.edu/etd-project/1784.

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This study examined the relationship of managers' relational messages with employees' communication satisfaction, as well as compliance-gaining requests and participants gender in superior-subordinate communication.

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Molefe, M., and Deventer M. Van. "SUPERVISORY COMMUNICATION AND ITS EFFECT ON EMPLOYEE SATISFACTION AT THE CUT, WELKOM CAMPUS." Interim : Interdisciplinary Journal, Vol 13, Issue 1: Central University of Technology Free State Bloemfontein, 2014. http://hdl.handle.net/11462/280.

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Published Article<br>Many large organisations tend to focus on their external communication in order to project a positive image to potential clients. However the role of internal communication with employees has often been overlooked, although it remains one of the most important areas of organisational communication. This article focuses on specific findings of the Master's dissertation, Supervisory Communication and its Effect on Employee Satisfaction at the Central University of Technology, Welkom Campus. The research results that employees' views about their own organisation impact

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James, Dawn Marie. "Employee interpersonal communication| The relationship to morale within the professional learning community." Thesis, Trevecca Nazarene University, 2013. http://pqdtopen.proquest.com/#viewpdf?dispub=3565659.

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<p> The study investigated the relationship between perceived levels of positive and negative employee interpersonal communication and morale within a large public school system in Tennessee (<i>N</i> = 714) using the Workplace Morale Questionnaire. Correlational research during Phase 1 (<i>n</i> = 187), using Pearson <i>r</i> tests and qualitative data, suggested significance among all findings, including a strong, direct relationship between expressed appreciation and morale; strong, indirect relationship between backbiting and morale. Pre-experimental, one-group pretest/posttest research,

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48

Miller, Sharron. "Exploring Incivility Toward Employee Absenteeism, Productivity, and Effective Communication: Veterans Health Administration." ScholarWorks, 2015. http://scholarworks.waldenu.edu/dissertations/1704.

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Uncivil behavior in the workplace can cause absenteeism or low job performance among employees, yet little academic literature addresses this relationship, particularly in the public sector. The purpose of this phenomenological study was to use the transactional analysis of communication (TAC) model to explore the ramifications of incivility in the Veterans Health Administration (VHA). The central research questions focused on employee perceptions of incivility and effective communication within the VHA. Twelve VHA employees were recruited for participation through a snowball sampling techniqu

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Mbhele, Senelisiwe. "Internal communication in achieving employee engagement within a South African government department." Diss., University of Pretoria, 2016. http://hdl.handle.net/2263/60508.

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Internal communication has evolved into an element that is crucial for organisational success in the sense that it underpins organisational effectiveness. Internal communication has become a precursor for organisational existence. This growing importance has led to internal communication becoming a pressing issue for organisations as they strive to achieve employee engagement and organisational effectiveness (Welch & Jackson, 2007; Welch, 2012; Welch, 2013). Employee engagement has become a concern for leaders in public, private and voluntary organisations. The concept of employee engagement g

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King, Jamie Edward. "Strategies Used to Retain Talent in the Insurance Industry." ScholarWorks, 2017. https://scholarworks.waldenu.edu/dissertations/4147.

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Abstract:

Employee engagement levels are critical to organizations that desire to retain a workforce that innovates, produces positive results, and stays committed to the organization. The purpose of this single case study was to explore employee engagement strategies used by business leaders to retain talent. The conceptual framework that guided this study was Deci's self-determination theory. Data collection occurred through semistructured interviews with four participants within the insurance industry having three or more years of management experience and having a positive reputation for engaging em

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