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Journal articles on the topic 'Employee communication'

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1

Khan, Md Ismail. "The Employer-Employee and Teacher-Student Communication." Journal of Shaheed Suhrawardy Medical College 1, no. 1 (2012): 1. http://dx.doi.org/10.3329/jssmc.v1i1.12165.

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Suhardi, Agatha Rinta, Sari Dewi Oktari, and Andi Budiawan. "Leadership and communication to improve employee performance in the KOTAKU Bandung program." International Journal of Research in Business and Social Science (2147- 4478) 13, no. 7 (2024): 222–29. https://doi.org/10.20525/ijrbs.v13i7.3613.

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This paper aims to determine to extend to which leadership and communication influence employee performance in the KOTAKU Bandung program. Employees who are able to work well are the company’s most desirable resources in order to achieve company goals. Employee performance can be improved from a leader by setting a good example, paying attention to employees and always communicating well with employees at work, especially employees who behave less well. In this paper, it is also describe about leadership, communication and employee performance in the KOTAKU Bandung program. We employed a hybri
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Kang, Minjeong, and Minjung Sung. "How symmetrical employee communication leads to employee engagement and positive employee communication behaviors." Journal of Communication Management 21, no. 1 (2017): 82–102. http://dx.doi.org/10.1108/jcom-04-2016-0026.

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Purpose The purpose of this paper is to examine how a company’s symmetrical internal communication efforts could influence its employees’ perception of relationship outcomes with the company and the subsequent employee communication behaviors about the company to others and their turnover intention. Additionally, the mediation effects of employee-organization relationship (EOR) quality between symmetrical internal communication and employee engagement were tested. Design/methodology/approach The study collected the data from a survey of randomly selected 438 individuals who work as sales repre
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Widyaputri, Prima, and Fetty Poerwita Sary. "Digital leadership and organizational communication toward millennial employees in a telecommunication company." Corporate Governance and Organizational Behavior Review 6, no. 4 (2022): 157–67. http://dx.doi.org/10.22495/cgobrv6i4p15.

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Changes in working patterns from an office environment to 100% working from home require employees to adapt to the new change. In this situation, company leaders are required to establish a good team that can work well together and complement each other. It pushes corporate managers to develop a new communication approach that involves communicating with employees virtually. This circumstance demonstrates that digital leadership and communication play a role in millennial employee performance. To investigate the issue, this study aims at determining the digital, communication, and performance
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Arie Erlangga, Ernita Arif, and Asmawi. "Komunikasi Interpersonal Atasan-Bawahan dan Iklim Komunikasi Organisasi terhadap Kinerja Pegawai Generasi Z pada Kantor Pelayanan Pajak Pratama Bangko." Reslaj: Religion Education Social Laa Roiba Journal 6, no. 5 (2024): 2972–85. http://dx.doi.org/10.47467/reslaj.v6i5.2305.

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This study aims to investigate the influence of manager-employee interpersonal communication and organizational communication climate on the performance of Generation Z employees at the Bangko Pratama Tax Office. The census technique was utilized involving the entire population of Generation Z employees at the Bangko Pratama Tax Office as respondents. Multiple linear regression analysis was employed to analyze data obtained from 53 respondents. The research findings indicate a positive and significant influence between manager-employee interpersonal communication and organizational communicati
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Cardon, Peter W. "Frontline Employee Communication." Business Communication Quarterly 71, no. 2 (2008): 232–33. http://dx.doi.org/10.1177/1080569908317318.

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Špoljarić, Anja, and Ana Tkalac Verčič. "Internal communication satisfaction and employee engagement as determinants of the employer brand." Journal of Communication Management 26, no. 1 (2021): 130–48. http://dx.doi.org/10.1108/jcom-01-2021-0011.

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PurposeThis study aims to contribute to the understanding of internal communication and its connections to engagement and employer brands. The authors wanted to test the relationship between the three variables and explore if employees' perception of employer brands is affected by internal communication satisfaction and engagement. Creating a desirable employer brand can have significant benefits for organizations, such as higher employee satisfaction, employee engagement and retention. It is crucial to have a clear grasp of how the determinants of these relationships affect each other.Design/
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Duma, O. O. "Electronic communication between employer and employee during martial law." Uzhhorod National University Herald. Series: Law 2, no. 81 (2024): 114–19. http://dx.doi.org/10.24144/2307-3322.2024.81.2.18.

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The article considers the need for flexibility and adaptability in managing labor relations during martial law. An important step taken by the legislator on the way of organizing personnel paperwork between the employer and the employee is the legislative consolidation of the norms that give employers the opportunity to independently determine these processes, while ensuring reliable accounting of the work done and labor costs. Under martial law in Ukraine, it is allowed to use electronic exchange of documents. This means that the employer and the employee can agree on alternative methods of c
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Vasanthan,, S. "Employer–Employee Relationship and Conflict Resolution: A Case Study at The Sunway Manor, Puducherry." INTERNATIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT 09, no. 06 (2025): 1–9. https://doi.org/10.55041/ijsrem50805.

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Effective employer–employee relationships are essential for organizational performance, especially in the hospitality industry. This study investigates the nature of employer–employee relations and the mechanisms of conflict resolution at The Sunway Manor, Puducherry. A descriptive research design was adopted using convenience sampling with 121 employees. Data were analysed using statistical methods including Chi-square, correlation, and ANOVA. The findings show that communication, recognition, and collaboration significantly affect employee satisfaction and conflict resolution. The study sugg
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Ahmad Zawawi, Azlyn, Fatimah Wati Halim, Nur Daieyan Abd Khalid, and Nur Hidayah Mohamad Jamil. "ASSESSING THE INFLUENCE OF ORGANIZATIONAL COMMUNICATION AND MANAGEMENT ON HEALTHCARE EMPLOYEE PERFORMANCE: EVIDENCE FROM NORTHERN MALAYSIA." Malaysian Journal of Public Health Medicine 23, no. 2 (2023): 79–87. http://dx.doi.org/10.37268/mjphm/vol.23/no.2/art.2082.

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Effective employee performance is crucial for the survival of organizations, especially in the healthcare industry, where employees are responsible for delivering quality healthcare services to patients. The objective of this study was to investigate the impact of organizational factors (namely organizational communication and organizational management) on the performance of healthcare employees in selected private healthcare establishments in Northern Malaysia. A sample of 152 employees was used, and descriptive analysis, correlation, and regression techniques were employed to analyze the rel
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Ramadanty, Sari, and Handy Martinus. "Organizational Communication: Communication and Motivation in The Workplace." Humaniora 7, no. 1 (2016): 77. http://dx.doi.org/10.21512/humaniora.v7i1.3490.

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Every human activity was basically driven by the motivation. Work motivation was a condition or an energy that directed employees to achieve organizational goals of the company. Nowadays, the development of organizational communication saw the communication as one of the most dominant and important activity in the organization and it could be able to motivate employees. The purpose of this study was to reveal how the role of the communication that occurs within the organization could give the motivation to employee. The problem of the research was the relationship employee motivation with fact
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Prihambodo, Refi Radhea, Ziddan Fahreri Rabbani, Rafiq Maulidiansyah, Guntur Ari Saputra, and Muhammad Arya Dirgantara. "Effect of Employee Development and Interpersonal Communication on Employee Performance (Case Study on Employees of PT Astra Agro Lestari)." International Journal of Integrative Sciences 4, no. 1 (2025): 239–48. https://doi.org/10.55927/ijis.v4i1.13556.

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This research examines the influence of employee development and communication on employee performance at PT Astra Agro Lestari, a company operating in the plantation and agro-industry sectors. This research uses quantitative methods with data measurement using the Liekert scale. Data was collected through questionnaires distributed to employees at various levels. Data analysis was carried out using the SPSS application to measure the relationship between employee development variables, interpersonal communication, and employee performance. The research results show a positive and significant
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Nurhayati, Nurhayati, Dewie Tri Wijayati Wardoyo, and Jun Surjanti. "THE EFFECT OF LEADERSHIP COMMUNICATION AND EMPLOYEE WELL-BEING WITH EMPLOYEE TRUST AS A MEDIATOR ON SUPPORT OF ORGANIZATIONAL CHANGE." MARGINAL JOURNAL OF MANAGEMENT ACCOUNTING GENERAL FINANCE AND INTERNATIONAL ECONOMIC ISSUES 3, no. 4 (2024): 1069–81. https://doi.org/10.55047/marginal.v3i4.1434.

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The research goal is to investigate how leadership communication, employee well-being, and employee trust impact the support for organizational change. This quantitative study involved 112 participants and looked at how variables such as leadership communication, employee well-being, employee trust, and organizational change support are connected. Data was gathered through a questionnaire using a Likert scale from 1 to 5, representing degrees of disagreement or agreement. The collected data was then analyzed using the SMART_PLS software. There is a supposed influence between leadership communi
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Sugiarto, Satia, and Ivan Gumilar Sambas Putra. "The role of communication climate on the performance of PT. Lazada Express Bandung employees with work motivation as an intervening variable." International Journal of Research in Business and Social Science (2147- 4478) 9, no. 5 (2020): 160–65. http://dx.doi.org/10.20525/ijrbs.v9i5.788.

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Human resources in a company will always communicate with each other. In this business world, nothing can be accomplished without communicating effectively with employers, employees, clients, suppliers, and customers. The purpose of this study is to analyze the influence of communication climate on motivation, to analyze the influence of motivation on employee performance, and the influence of communication climate on employee performance mediated by motivation. This study used descriptive analysis research methods and path analysis using SPSS version 25 software. The unit of analysis in this
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Ni Kadek Ekayanti and I Putu Bagus Suthanaya. "PENGARUH KOMUNIKASI DAN DISIPLIN KERJA TERHADAP KINERJA KARYAWAN PADA BALI MITRA WAHANA RAFTING DI KABUPATEN KARANGASEM." Journal Research of Management 2, no. 1 (2020): 36–43. http://dx.doi.org/10.51713/jarma.v2i1.33.

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This research aims to determine the influence of communication on the performance of employees of Bali Mitra Wahana Rafting in Karangasem Regency, knowing the influence of work discipline on employee performance, knowing the influence of communication and work discipline on employee performance, knowing the great influence of communication and working discipline on employee performance and knowing the free variables that are dominant influence on employee performance in Bali Mitra Wahana Rafting in Karangasem regency. In this study, used as a sample is the employee of Bali Mitra Wahana Rafting
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Cox, Stephen A., and Michael W. Kramer. "Communication During Employee Dismissals:." Management Communication Quarterly 9, no. 2 (1995): 156–90. http://dx.doi.org/10.1177/0893318995009002002.

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Herath, HMWM, and M. I. F. Ikra. "Impact of Symmetrical Internal Communication on Determinants of Organizational Employee Performance." International Journal of Research and Innovation in Social Science VIII, no. II (2024): 117–25. http://dx.doi.org/10.47772/ijriss.2024.802008.

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The impact of Symmetrical Internal Communication on employee performance factors is explored in this study. Quality employee relationships and supportive attitudes toward the organization could be the outcome of excellent Symmetric Internal Communications. Scholars of public relations have validated this link. As a result, there is a lack of studies on the mechanisms via which Symmetrical Internal Communication affects Employee Performance. However, few researchers look into the aspects that may aid businesses in designing a Symmetrical Internal Communication system in order to improve Employe
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Mikella, Nebolisa Chinwe, and Agazuma Lucky. "COMMUNICATION AND EMPLOYEE JOB SATISFACTION IN MTN ZONAL OFFICE ONITSHA, ANAMBRA STATE, NIGERIA." Jurnal Ekonomi, Bisnis dan Pendidikan 4, no. 3 (2024): 2. https://doi.org/10.17977/um066v4i32024p2.

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This study investigated the effect of communication on employee job satisfaction at MTN Zonal Office, Onitsha, Anambra State, Nigeria. Specifically, the objectives were to evaluate the effect of communication channels on employee job satisfaction, examine the influence of technological communication tools on employee job satisfaction, and investigate the effect of internal communication on employee job satisfaction. Conceptual reviews indicated that effective communication channels enhance clarity and employee alignment with organizational goals, while technological tools foster efficiency and
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Walden, Justin A., and Catherine Y. Kingsley Westerman. "Strengthening the Tie: Creating Exchange Relationships That Encourage Employee Advocacy as an Organizational Citizenship Behavior." Management Communication Quarterly 32, no. 4 (2018): 593–611. http://dx.doi.org/10.1177/0893318918783612.

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This study investigates the communication elements within organizations that enhance social exchanges and influence an individual’s willingness to spread positive information about their employer. Findings from a survey of employees in a United States–based health care organization ( N = 223) indicate that organizational commitment mediates the relationship between employee-centered internal communication by organizations and employee advocacy. Employees with strong organizational commitment perceive that their organization values the exchange relationship, and employees, in turn, report they
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Neill, Marlene S., Linjuan Rita Men, and Cen April Yue. "How communication climate and organizational identification impact change." Corporate Communications: An International Journal 25, no. 2 (2019): 281–98. http://dx.doi.org/10.1108/ccij-06-2019-0063.

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Purpose The purpose of this paper is to examine why and how an open and participative communication climate matters for employee organizational identification and their change-specific responses, specifically employees’ attitudinal and behavioral reactions. Design/methodology/approach To test the hypothesized model, the authors conducted an online survey using a stratified and quota random sample of 1,034 US employees working in diverse industry sectors in June of 2018, with the assistance of a premier global provider of survey services, Survey Sampling International. To test the hypothesized
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Widyastuti, Anggadewi, Ayu Christy, Ratih Sekar Pratiwi, and Namira Rahajeng Permatatika. "Employee Involvement in Internal Communication Activities PT. Pertamina Hulu Energi." Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia 9, no. 1 (2024): 226–41. http://dx.doi.org/10.25008/jkiski.v9i1.1052.

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Employee involvement is important for a company, where it shows how responsive employees are to the programs created by the company for its employees. How responsive employees are to an activity held by the company's internal communications is also a good record for the internal communications department. This research aims to examine employee involvement at PT. Pertamina Hulu Energiin programs held by the company's internal communications. The research was conducted using descriptive quantitative methods by distributing questionnaires to 470 employees spread throughout Indonesia and also from
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Nurmitasari, Ainy Amiranti, Sudirman Karnay, Muhammad Farid, and Nurming Saleh. "Communication Patterns Between Leaders and Employees in Improving Performance." Interference: Journal of Language, Literature, and Linguistics 5, no. 2 (2024): 200. https://doi.org/10.26858/interference.v5i2.66562.

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Abstract. This study aims to ascertain the impact of communication patterns and leadership styles on enhancing employee performance. The research was conducted at the Faculty of Language and Literature, Makassar State University. This research is a qualitative study that employs questionnaires and interviews as data collection techniques. The research data were analyzed using the Miles and Hubermann model, encompassing data collection, reduction, presentation, and conclusion drawing. The findings revealed that leaders at the Faculty of Language and Literature, Makassar State University, employ
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Mazzei, Alessandra, Alfonsa Butera, and Luca Quaratino. "Employee communication for engaging workplaces." Journal of Business Strategy 40, no. 6 (2019): 23–32. http://dx.doi.org/10.1108/jbs-03-2019-0053.

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Purpose This paper aims to explore the role of employee engagement for competitiveness. In particular, the role of employee communication to create engaging workplaces. Design/methodology/approach Two field surveys were conducted to assess, which are the most relevant leverages that contribute to create engaging (or disengaging) workplaces in Italy: the first one on a statistical sample of large companies, the second one on a snowball sample of employees. Findings Italian companies often miss the opportunity to create engaging workplaces and to exploit the potential of employee communication t
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SARI, Ni Wayan Diah Kartika, I. B. Agung DHARMANEGARA, and Putu Ayu Sita LAKSMI. "The Role of Work Motivation as a Mediator in the Influence of Communication and Workload on Employee Performance at Warmadewa University." International Journal of Environmental, Sustainability, and Social Science 5, no. 1 (2024): 167–79. http://dx.doi.org/10.38142/ijesss.v5i1.1022.

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The objective of this study is to ascertain the function of work motivation as an intermediary in the impact of communication and workload on employee performance at Warmadewa University. The research at Warmadewa University focuses on the relationship between communication and workload as independent variables, work motivation as a mediating component, and employee performance as the dependent variable. This study used Partial Least Square analysis to ascertain the function of work motivation as a mediator in the impact of communication and workload on employee performance at Warmadewa Univer
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Jungst, Martijn, Julia Milner, and Trenton Milner. "The Effect of Leader-Member Exchange on Voice." International Journal of Technology and Human Interaction 18, no. 1 (2022): 1–19. http://dx.doi.org/10.4018/ijthi.293199.

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The new digital age introduces new challenges and opportunities for leaders to engage their followers in voice behavior. Drawing on the conservation of resources theory, the objective of this paper is to examine the mediating role of employee engagement and the moderating role of the degree of digital communication by conducting two independent studies comprised of 116 and 188 employees. Results indicated that the positive effect of LMX on voice was mediated by employee engagement. Analyzing the moderation effects of the degree of digital communication, we found that the degree of digital comm
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Mitchell, Michael, Clifford Koen, and William Galle. "Contemporary practical and legal guidelines for written employer-employee communication." IEEE Engineering Management Review 37, no. 2 (2009): 114–27. http://dx.doi.org/10.1109/emr.2009.2019881.

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Nirwana, Ida, Esi Sriyanti, and Anisa Nurdyanti. "Analysis of Employee Work Effectiveness from Communication and Work Environment." eCo-Fin 7, no. 1 (2025): 46–57. https://doi.org/10.32877/ef.v7i1.1724.

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Recognizing the significance of human resource management in attaining organizational objectives, firms and leaders must enhance their focus on communication and the workplace environment for their employees. This study seeks to examine the impact of communication and work environment on employee effectiveness at the Human Resources Development and Personnel Agency (BKPSDM) of Solok City. This research is a quantitative analysis. The utilized data are primary data acquired via questionnaires disseminated to respondents. The study population consisted of 41 employees from the Human Resources De
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Setiawati, Lina. "Internal Communication Obstacles in The Implementation of Employee Value Proposition." International Journal of Applied Business Research 1, no. 02 (2019): 140–54. http://dx.doi.org/10.35313/ijabr.v1i02.60.

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Dealing with the uncertainty in business conditions, several companies are missing out the opportunity to increase employee engagement and attract while also sustaining top talent. Because employees today have increased bargaining power, the job market is highly transparent, and attracting top skilled workers is a highly competitive activity. Hence, today more companies should be taken seriously to developing the analytic solutions related on retaining the employee within the organizations. This paper analyses interaction between employees through internal communication, which involves Employe
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Kuswandi and Sutrisno. "The Effect of Interpersonal Communication on Employee Performance Through Intrinsic and Extrinsic Motivation as Intervening Variables." International Journal of Scientific and Management Research 06, no. 08 (2023): 58–70. http://dx.doi.org/10.37502/ijsmr.2023.6807.

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This study aims to investigate how interpersonal communication impacts employee performance, with intrinsic and extrinsic motivation as mediating factors, at PT. SALSBP in Indonesia. The research adopts a quantitative approach with a sample of 104 company employees selected using the purposive sampling method and the Slovin formula. Path Analysis using SEM Smart PLS-3 is employed for data analysis. The findings reveal that extrinsic motivation significantly influences employee performance, as does interpersonal communication. Additionally, interpersonal communication significantly affects both
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Olakunle, Ogungbade Ahmed, Huminet Alhassan, Emmanuel Asolo, et al. "Organizational Communication Culture as Correlate of Employee Productivity in South-West Nigeria." International Journal of Progressive Sciences and Technologies 47, no. 1 (2024): 225. https://doi.org/10.52155/ijpsat.v47.1.6689.

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This study examines the relationship between organizational communication culture and employee productivity using selected hotels in Southwest Nigeria as case study. Specifically, it explores the effects of open communication, collaborative communication, and top-down communication cultures on productivity. A descriptive survey design was employed, and data were collected from 51 employees across 10 hotels using a structured questionnaire. The findings revealed a significant positive relationship between open communication culture and employee productivity (r = 0.451, p = 0.008), as well as a
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Wahyudi Maherza. "Analysis Of Determinants Of Employee Performance On Employees Of PT. Telkom Indonesia Witel Medan." International Journal of Management, Economic and Accounting 3, no. 1 (2025): 1556–64. https://doi.org/10.61306/ijmea.v3i1.557.

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The purpose of this study is to evaluate various aspects of the performance of employees of PT. Telkom Witel Medan, such as communication, compensation, competence, and job satisfaction. The population is all employees of PT. Telkom Witel Medan. For this study, the sample selection consisted of 80 people. The data analysis techniques used are measurement model (outer model) and inner model consisting of convergent validity, dicriminant validity, model coloniality test, composite reliability, path coefficient, and R-Square which is processed using SEM – PLS (Structural Equation Modeling – Parti
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Prabasari, I. Gusti Agung Maya, Luh Kadek Budi Martini, and Nengah Suardika. "The Effect of Communication and Employee Engagement on Organizational Citizenship Behavior and Employee Performance in Employees Pt. Pln (Persero) Distribution of Bali." International Journal of Contemporary Research and Review 9, no. 08 (2018): 21014–25. http://dx.doi.org/10.15520/ijcrr/2018/9/08/586.

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Communication is the performance and interpretation of messages between communication units that are part of a particular organization. Employee engagement is the degree to which people are known from their work, actively participate in them, and consider their achievements important to self-esteem. Organizational citizenship behavior is an optional behavior that is not part of an employee's formal work obligations, but supports the functioning of the organization effectively. Employee performance is the work quality and quantity achieved by a person in carrying out his function in accordance
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Dhone, Maria Yulita, and Endi Sarwoko. "Internal communication and employee performance: The mediating role of motivation." Jurnal Ekonomi Modernisasi 18, no. 2 (2022): 255–63. http://dx.doi.org/10.21067/jem.v18i2.6709.

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Internal communication is an important function in an organization in relation to human resource management. This research examined the employee-perceived internal communication and investigated the role of internal communication and employee motivation on employee performance. The mediating influence of motivation in influence of internal communication on organizational performance was also investigated. Questionnaires were distributed to employees of BPJS Malang City to collect the data of this study. Path Analysis was performed to analyze the data, which results revealed that internal commu
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Mkhize, Simangele, and Melanie Lourens. "Elevating knowledge sharing and communication through Artificial Intelligence: An organizational perspective." International Journal of Research in Business and Social Science (2147- 4478) 14, no. 4 (2025): 103–14. https://doi.org/10.20525/ijrbs.v14i4.3967.

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Knowledge-sharing is essential for organizations that seek to maximize collective intelligence, foster collaboration, and enhance employee relations. Effective communication accelerates the exchange of ideas, ensuring that knowledge is shared accurately within groups. Knowledge sharing and organizational communication are essential characteristics of any organization, and employees must support each other to survive internal organizational dynamics. The study aims to understand the relationship between knowledge sharing, organizational communication, and artificial intelligence (AI). The study
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Sambe, Samson Ademagba. "Achieving Effective Employee Relations: The Public relations Perspective." Journal of Communications, Media And Society (JOCMAS) 1, no. 1 (2009): 62–66. https://doi.org/10.63772/jocmas.v1n1.5.

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Organisations depend mainly on the mutual understanding and goodwill of the employees to achieve their objectives. This paper takes a look at public relations role in employee relations, the two-way communication, and the tools used for employee communications, the objectives, the benefits, and the guidelines for effective employee communications. A conclusion is drawn from the discussion.
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Delvina Yulanda. "PENGARUH KOMUNIKASI DAN GAYA KEPEMIMPINAN TERHADAP KINERJA KARYAWAN PT. BANK RAKYAT INDONESIA (Persero)Tbk. KANTOR CABANG LAHAT." Jurnal Manajemen dan Bisnis 10, no. 2 (2021): 1–5. http://dx.doi.org/10.53812/jmb.v10i2.49.

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Employee performance is an important factor in the company, because it can determine the company’s success. Leadership styles can affect every employee in a company. Good communication can enhance good relations between colleagues. The style of leadership and communication can produce a good performance for the company’s employees. The purpose of this study is to determine the effect of communication and leadership styles on the performance of employees at PT. Bank Rakyat Indonesia (Persero)Tbk. Lahat Branch Office partially or simultaneously. 30 out of 30 population were taken as respondents.
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Hamid, Abdul, Tjutju Yuniarsih, Disman Disman, and Budi Santoso. "The Influence of Communication Skills and Emotional Intelligence on Employee Performance." Eurasia Proceedings of Educational and Social Sciences 37 (December 31, 2024): 129–35. https://doi.org/10.55549/epess.888.

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The Influence of Communication Skills and Emotional Intelligence on Employee Performance at Universitas Muhammadiyah Kendari. This study aims to investigate the influence of communication skills and emotional intelligence on employee performance both simultaneously and partially. The population in this study consists of all employees at Universitas Muhammadiyah Kendari, totaling 125 respondents. The sample was determined using the simple random sampling method, resulting in a sample of 56 respondents. Data analysis was conducted using multiple linear regression. The statistical tests employed
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Ochoche, Gloria Ibimina, and Alex Tamunomiegbam. "The Influence of Government Policies on Employee Engagement in Nigeria’s Hospitality Industry." Journal of Human Resource Studies 4, no. 1 (2025): 32–49. https://doi.org/10.58425/jhrs.v4i1.380.

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Aim: This study aimed to investigate the impact of government policies on employee engagement in Nigeria’s hospitality sector. Methods: The study employed a qualitative research design, using content analysis to assess responses from frontline employees and HR managers across luxury hotels in Lagos and Abuja. Results: Findings revealed that government policies had a significant influence on employee motivation, with employees expressing dissatisfaction when policies were poorly enforced. Conclusion: It was concluded that improved communication, consistent policy enforcement, and more proactive
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Siaw, Williams, Dinah Boyetey, Stephen Abofuor, and Judy Boyetey. "Factors Influencing Nonverbal Communication Effect on Employee Engagement in Ghana." International Journal of Research and Innovation in Social Science IX, no. III (2025): 389–404. https://doi.org/10.47772/ijriss.2025.90300031.

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This paper examines the pivotal role of nonverbal communication in enhancing employee engagement and organizational success by highlights how nonverbal cues influence workplace dynamics. Ordinary Least Squares (OLS) regression was employed as the primary statistical technique for analysis. A Likert scale quantitative questionnaire was used to collect data on key variables, including employee engagement, efficient nonverbal communication, physical environment, emotional intelligence, cultural differences, exposure to cross-cultural interactions, and personality traits. Findings indicate that a
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Map, Jurnalmap, Tiara Dinar Aulia, Indra Prasetyo, and Subijanto ÔÇì. "PENGARUH KOMPETENSI, KOMITMEN KARYAWAN DAN MOTIVASI TERHADAP KINERJA PEGAWAI PDAM KOTA SURABAYA DENGAN KOMUNIKASI SEBAGAI VARIABEL INTERVENING." MAP (Jurnal Manajemen dan Administrasi Publik) 1, no. 04 (2019): 506–21. http://dx.doi.org/10.37504/map.v1i04.159.

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ABSTRACT
 This study aims to describe competence, employee commitment and work motivation towards the performance of PDAM Kota Surabaya employees, knowing the significant direct effect of competence, employee commitment, and motivation on employee communication and on employee performance, knowing the indirect influence of competence, employee commitment, and motivation through communication with the performance of PDAM Kota Surabaya employees. The population in the study were all employees of PDAM Kota Surabaya, amounting to 67 employees. The quantitative descriptive analysis approach an
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Gupta, Shiksha, and Gordhan K. Saini. "Information Source Credibility and Job Seekers’ Intention to Apply: The Mediating Role of Brands." Global Business Review 21, no. 3 (2018): 743–62. http://dx.doi.org/10.1177/0972150918778910.

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In this article, we first examine the role of perceived credibility of three information sources—customer reviews, employee testimonials and corporate communication in influencing a job seeker’s intention to apply; second, we examine the mediating role of three brand application levels (i.e., product brand, employer brand and corporate brand) between the perceived credibility of information sources and a job seeker’s intention to apply. Using a standard questionnaire, data from 385 respondents were collected and analysed using structural equation modelling (SEM). The results show that for inte
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Purwadayana, Yulianthy, Farid Riadi, Vicky Achmad Zulfikar, and Nenny Rinawati. "Influence of Work Discipline and Communication on Employee Performance." Acman: Accounting and Management Journal 4, no. 1 (2024): 1–9. http://dx.doi.org/10.55208/aj.v4i1.126.

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This study aims to investigate and analyze the impact of work discipline and communication on employee performance in the agricultural industry, specifically in the context of websites and applications used in marketplaces. The research methodology employed consists of descriptive and verification techniques. The researchers employed a questionnaire as the data-collecting method, which was sent to 43 individuals. The instrument underwent rigorous testing before its deployment to ensure its validity and reliability. The statistical technique employed was path analysis, conducted using SPSS vers
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Djunaedi, Nandang, Feby Febrian, Granit Agustina, Herni Suryani, and Rakhmia Nalibratawati. "Downward Communication Model to Improve Employee Performance." International Journal of Psychosocial Rehabilitation 24, no. 04 (2020): 1025–35. http://dx.doi.org/10.37200/ijpr/v24i4/pr201076.

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Deepa, R., and Rupashree Baral. "Relationship between integrated communication effectiveness and employee-based brand equity – mediating role of psychological contract fulfillment." Journal of Product & Brand Management 30, no. 6 (2021): 883–97. http://dx.doi.org/10.1108/jpbm-01-2019-2212.

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Purpose This study aims to expand the emerging body of literature on employer branding from the current employee perspective. It proposes that effective integrated communication helps an organization fulfill its employer value proposition or employment value proposition (EVP). A firm that fulfills its brand promise in terms of EVP will derive employee-based brand equity (EBBE) benefits. Integrated communication is effective when employees experience coordination and consistency in brand communication. This influences their perception of psychological contract fulfillment (in terms of EVP attri
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Lin, Cheng-Yu, and Jiun-Sheng Chris Lin. "The influence of service employees’ nonverbal communication on customer-employee rapport in the service encounter." Journal of Service Management 28, no. 1 (2017): 107–32. http://dx.doi.org/10.1108/josm-08-2015-0251.

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Purpose Rapport between service employees and customers has been suggested to be an important determinant of customer relationship management, yet existing marketing literature still lacks a sufficient understanding of how service employees’ nonverbal communication affects customer-employee rapport development in service encounters. The purpose of this paper is to fill this research gap by proposing and testing a model that explores how service employees’ nonverbal communication (employee affective delivery and behavioral mimicry) influences customer positive emotions and customer-employee rap
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Charvát-Janechová, Jana, and Jaroslav Bednárik. "The impact of corporate identity on reputation and employer's brand." Serbian Journal of Management 18, no. 1 (2023): 59–69. http://dx.doi.org/10.5937/sjm18-37903.

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The study focuses on the area of corporate identity and its correlation to reputation and employer's brand. As competition in the labor market grows, more companies, in particular, are investing their efforts and resources in employer brand development that would be attractive to both current and potential employees. If the organization wants to be perceived as a desirable place for work and the employer as ideal, consistent corporate communication and harmonization of internal, employee-to-employee and external-employee-to-employee communications are required. The purpose of the paper is inve
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Afridah and Muhlisah Lubis. "The Role of Communication and Employee Engagement in Promoting Inclusion in the Workplace: A Case Study in the Creative Industry." Feedback International Journal of Communication 1, no. 1 (2024): 1–15. http://dx.doi.org/10.62569/fijc.v1i1.8.

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This research examines the role of communication and employee engagement in promoting inclusion in the workplace, with a specific focus on the creative industry. The study utilizes a case study approach to gain insights into the strategies and practices employed by organizations in fostering an inclusive work environment. The research objectives are twofold: first, to explore the communication channels and mechanisms utilized by organizations to promote inclusion, and second, to investigate the impact of employee engagement on fostering a culture of inclusion. A mixed-methods approach is emplo
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Riambodo, Rio. "The Influence of Organizational Communication and Organizational Communication on Employee Performance." Greenation International Journal of Tourism and Management 3, no. 1 (2025): 47–57. https://doi.org/10.38035/gijtm.v3i1.344.

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The purpose of this research is to understand and analyze: (1) Organizational Communication; (2) Organizational Communication; (3) Employee Performance; and (4) the Influence of Organizational Communication and Organizational Communication on Employee Performance at Company X in the City of Bandung, both simultaneously and partially. The research methods used in this study are descriptive surveys and explanatory surveys, with the unit of analysis being the employees of Company X in the city of Bandung, with a sample size of 50 people. The type of investigation is causality, and the time horizo
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Mazzei, Alessandra. "Internal communication for employee enablement." Corporate Communications: An International Journal 19, no. 1 (2014): 82–95. http://dx.doi.org/10.1108/ccij-08-2012-0060.

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Chamid, Abdul. "Looking at Employee Interpersonal Communication." International Journal Of Education, Social Studies, And Management (IJESSM) 4, no. 2 (2024): 671–82. http://dx.doi.org/10.52121/ijessm.v4i2.320.

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This study aims to determine the importance of interpersonal communication in increasing customer satisfaction at Edmond Auto Garage. This research uses a descriptive approach with a qualitative research type. Data were collected through interviews, observation, and recording. Five customers were selected as informants in this study. The results showed that interpersonal communication from the components of openness, empathy, supportiveness and positiveness was successful and met the client's expectations. Therefore, good interpersonal communication can be a supporting factor for customer sati
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