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1

Meschke, Stephan. Employee Loyalty. Cham: Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-68425-9.

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2

McCarthy, Dennis G. The loyalty link: How loyal employees create loyal customers. New York: Wiley, 1997.

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3

Walton, William B. The new bottom line: People and loyalty in business. San Francisco: Harper & Row, 1986.

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4

Employee engagement: A roadmap for creating profits, optimizing performance, and increasing loyalty. San Francisco: Jossey-Bass, A Wiley Imprint, 2009.

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5

Rao, Ajit. The tao of loyalty: Winning with employees. New Delhi: Response Books, 2006.

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6

Malsberger, Brian M. Employee duty of loyalty: A state-by-state survey. 3rd ed. Washington, D.C: Bureau of National Affairs, 2005.

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7

Malsberger, Brian M. Employee duty of loyalty: A state-by-state survey. 4th ed. Arlington, VA: BNA, 2009.

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8

Malsberger, Brian M. Employee duty of loyalty: A state-by-state survey. Arlington, VA: Bloomberg BNA, 2013.

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9

American Bar Association. Employment Rights and Responsibilities Committee., ed. Employee duty of loyalty: A state-by-state survey. 4th ed. Arlington, VA: BNA Books, 2009.

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10

Kazanjian, Kirk. Driving loyalty: Turning every customer and employee into a raving fan for your brand. New York: Crown Business, 2012.

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11

Loyalty rules!: How today's leaders build lasting relationships. Boston: Harvard Business School Press, 2001.

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12

Inspiring commitment: How to win employee loyalty in chaotic times. Chicago: Irwin Professional Pub., 1996.

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13

The old dispensation: Loyalty in business. Madison [N.J.]: Fairleigh Dickinson University Press, 1998.

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14

Zhong cheng fa ze: Loyalty rules! Beijing: Zhong xin chu ban she, 2002.

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15

White-collar blues: Management loyalties in an age of corporate restructuring. New York, NY: BasicBooks, 1995.

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16

Schier, T. J. Send flowers to the living!: Rewards, contests, and incentives to build employee loyalty. Flower Mound, TX: Incentivize Solutions, 2002.

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17

The responsive employee: The road toward organisational citizenship in the workplace. St Leonards, NSW: Allen & Unwin, 1994.

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18

Yuan gong zhong cheng du de pei yang: How to foster the staff loyalty. Beijing: Qi ye guan li chu ban she, 2003.

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19

J, Murphy Kevin. Back-to-basics loyalty: How to keep employees & customers faithful to your company. Salem, NH: ELI Press, 1993.

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20

Goman, Carol Kinsey. Managing for commitment: Developing loyalty in a changing workplace. Los Altos, Calif: Crisp Publications, 1991.

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21

Botti, Andrew P. Free market competition or treason: Employee duty of loyalty : a precis for the general counsel. [Boston, Mass: s.n.], 2003.

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22

Reichheld, Frederick F. The ultimate question 2.0: How net promoter companies thrive in a customer-driven world. Boston, Mass: Harvard Business Press, 2011.

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23

Osborn-Jones, Tim. Managing talent: Exploring the new psychological contract. Henley-on-Thames: Henley Management College, 2001.

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24

M, Wright Patrick, and Society for Human Resource Management (U.S.), eds. Building profit through building people: Making your workforce the strongest link in the value-profit chain. Alexandria, VA: Society for Human Resource, 2005.

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25

Luksic, Claudia Zuleta. Transformational leadership and commitment: A study in Bolivia. New York: P. Lang, 2006.

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26

Reichheld, Frederick F. The ultimate question: For opening the door to good profits and true growth. Boston, Mass: Harvard Business School Press, 2006.

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27

The ultimate question: Driving good profits and true growth. Boston, Mass: Harvard Business School Press, 2006.

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28

Schubert, Andreas von. Loyalität im Unternehmen: Nachhaltigkeit durch mitarbeiterorientierte Unternehmensführung. Frankfurt am Main: Peter Lang, 2007.

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29

Türk iş hukukunda işçinin sadakat borcu. Şişli, İstanbul: XII Levha, 2010.

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30

Brooks, Eleanor Randolph. Loyal customers, enthusiastic employees and corporte performance: Understanding the linkages. Ottawa: Conference Board of Canada, 1998.

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31

National Institute of Business Management. Creating and motivating a superior, loyal staff. New York, N.Y: National Institute of Business Management, 1991.

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32

Lemerise, Marie-Christine. La banque d'investissement: Sans conflit, sans intérêt? Montréal: Éditions Thémis, 2011.

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33

Punching in. New York: HarperCollins Publishers, 2007.

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34

Multiple commitments in the workplace: An integrative approach. Mahwah, New Jersey: Lawrence Erlhaum Associates, 2003.

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35

Do the right thing: How dedicated employees create loyal customers and large profits. Upper Saddle River, New Jersey: Wharton School Publishing, 2007.

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36

Parker, James F. Do the right thing: How dedicated employees create loyal customers and large profits. Upper Saddle River, N.J: FT Press, 2008.

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37

The theory and measurement of work commitment. Greenwich, Conn: JAI Press, 1993.

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38

Grévain-Lemercier, Karine. Le devoir de loyauté en droit des sociétés. Aix-en-Provence: Presses universitaires d'Aix-Marseille, 2013.

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39

Goodall, Alex. Subversive Capitalism. University of Illinois Press, 2017. http://dx.doi.org/10.5406/illinois/9780252038037.003.0007.

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This chapter looks at how, in the Fordist system, national concerns over the relationship between loyalty and liberty were translated anew in relationships between employees and management. Much as the wartime loyalty campaigns were presented as a harmonious, popular national project of liberation, Ford Motor's reforms were sold as an expression of mutual interests of employer and employee, a demonstration of the natural harmony between labor and capital. Whereas an employer could impose upon the employee because he better perceived the worker's interests, other organizations that purported to act for the worker were denounced as alien. Ford attributed expressions of employee dissatisfaction to the subversive influence of outsiders, and as war fever began to grip the United States this equation became increasingly explicit.
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40

Cabrelli, David. 6. The Implied Terms of the Personal Employment Contract. Oxford University Press, 2018. http://dx.doi.org/10.1093/he/9780198813149.003.0006.

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This chapter first discusses the role played by implied terms of the employment contract. It then turns to the implied terms which impose obligations on the employer. These include the duty to provide work, pay wages, exercise reasonable care for the physical and psychiatric well-being of the employee; the implied term of mutual trust and confidence; and the discretionary benefit implied term and anti-avoidance implied term. The final section covers the implied terms imposing duties on employees. These include the duty to work and obey instructions and orders; the duty to adapt, exercise care, and co-operate; the duty of mutual trust and confidence; and the duty of loyalty, fidelity, and confidence.
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41

Lichtman, Robert M. Nelson, Cole v. Young, and the Beginning of the Campaign against the Court. University of Illinois Press, 2017. http://dx.doi.org/10.5406/illinois/9780252037009.003.0006.

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This chapter discusses the U.S. Supreme Court’s decisions during its October 1955 term. The flow of decisions in “Communist” cases became heavier in the 1955 term, with the Court handing down nine signed decisions. The nine decisions ran the gamut of government action against “subversives”: two contempt cases, one of them against a defense lawyer; a deportation and a denaturalization case; the Subversive Activities Control Board’s order directing the American Communist Party (CPUSA) to register under the Internal Security Act; one case each involving federal and state public-employee loyalty programs; a private-employer firing upheld by state courts; and the criminal conviction of Steve Nelson, a CPUSA official, under a state sedition statute.
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42

Malsberger, Brian M. Employee Duty of Loyalty: 2002 Supplement. 2nd ed. Bna Books, 2002.

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43

Malsberger, Brian. Employee Duty of Loyalty: 2000 Supplement. 2nd ed. Bna Books, 2000.

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44

Jacobs, Fred, and Stephen P. Hundley. Employee Loyalty, Attracting, Retaining and Motivating Human Capital. Pearson Education, Limited, 2014.

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45

Brown, Andrew, Christopher T. Flinton, Josh Gibson, Brian Grant, Barrie Greiff, Duane Hagen, Stephen Heidel, et al. The Culture of Risk, Diminished Loyalty, and the Dangerous Insider. Edited by Andrew Brown, Christopher T. Flinton, Josh Gibson, Brian Grant, Barrie Greiff, Duane Hagen, Stephen Heidel, et al. Oxford University Press, 2018. http://dx.doi.org/10.1093/med/9780190697068.003.0006.

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While technology, globalization, and litigation have brought remarkable changes, many good, there are negative consequences as well. Changes in the psychological contract driven by these three forces have created a climate of organizational risk and security vulnerability. This is particularly the case in the world of information technology, in which “knowledge entrepreneurs” prioritize their own security and career over loyalty to the company. Globalization challenges the closeness necessary to build loyalty. Feelings go underground and managers may be unaware of the estranged and resentful employee on the path to committing fraud or sabotage. Because of sensitivity to litigation, employees’ behavior may not be observed or documented. If management is not alert and responsive to the changes taking place in the culture, the work environment may slowly evolve into one that supports behavior and attitudes that are both damaging to the employees and dangerous for the organization.
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46

Reichheld, Frederick F. Loyalty Rules! How Leaders Build Lasting Relationships. Harvard Business School Press, 2001.

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47

Pedowitz, Arnold H., Stewart S. Manela, and brian Malsberger. Employee Duty of Loyalty : A State by State Survey. Bna Books, 1998.

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48

Spiegelman, Paul. Smile Guide: Employee Perspectives on Culture, Loyalty, and Profit. Brown Books Publishing Group, 2011.

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49

(Editor), Stewart S. Manela, Arnold H. Pedowitz (Editor), and Brian M. Malsberger (Editor), eds. Employee Duty of Loyalty: A State-By-State Survey. BNA Books (Bureau of National Affairs), 1995.

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50

(Editor), Brian M. Malsberger, American Bar Association. Committee on Employee Rights and Responsibilities in the Workplace (Corporate Author), David J. Carr (Editor), and Arnold H. Pedowitz (Editor), eds. Employee Duty of Loyalty: A State-By-State Survey. 2nd ed. BNA Books (Bureau of National Affairs), 1999.

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