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1

Rowe, Jeffrey B. "Quality Control Procedures for Underwater Inspections." Transportation Research Record: Journal of the Transportation Research Board 1933, no. 1 (2005): 9–14. http://dx.doi.org/10.1177/0361198105193300102.

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For more than 20 years, the FHWA has required that underwater inspection of bridges be performed at least every 5 years. Over that period, departments of transportation and other bridge owners have either developed in-house underwater inspection teams or hired outside consultants to perform this work. Ensuring that the inspections are conducted properly and accurately is critical. To this end, several policies and procedures can be implemented as quality control measures in an underwater inspection program. Selecting a properly trained inspection team, ensuring proper preparation before diving operations, conducting independent inspections, and looking at deterioration trends are several ways to ensure quality in underwater inspections.
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2

Damon, Gerry A. "Implementation of Total Quality Management at Pearl Harbor Naval Shipyard." Journal of Ship Production 4, no. 02 (1988): 116–33. http://dx.doi.org/10.5957/jsp.1988.4.2.116.

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This paper discusses the strategy and methods used at Pearl Harbor Naval Shipyard to apply Dr. W. E. Deming's 14 management principles to the complex world of ship overhaul and repair. The purpose of Total Quality Management is to improve quality, and thereby reduce costs, and increase productivity, thus improving Pearl Harbor's competitive position in the market. A brief, general history of process control is given as well as a close examination of the current management and overall conditions at Pearl Harbor. The interdependent roles of top management, middle management, the union, and consultants are evaluated, and areas for improvement are examined.
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3

Salah, Salah Aldeen. "Analyzing Engineering-Related Delays Using Quality Function Deployment in Construction Projects." Civil Engineering Journal 6, no. 9 (2020): 1779–97. http://dx.doi.org/10.28991/cej-2020-03091582.

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This paper presents a methodology for analyzing engineering-related delays in construction projects using Quality Function Deployment (QFD). The steps of the QFD technique are combined in the quality and control policy. A reference matrix based on the literature review is constructed with engineering delays and a survey of all parties involved in construction projects. The QFD matrix aids in identifying the most significant reasons for delays and claims in the construction projects. For the identified reasons, solutions have been developed to limit or reduce them. The mean sources of construction delays include engineering, construction, financial/economic, management/administrative, and force majeure. This paper presents a knowledge-based QFD technique dedicated to engineering-related delays. Three categories of Engineering-related delays are considered in the proposed system. These categories are 1) design development, 2) workshop drawings, and 3) project party’s changes delays. The knowledge of the QFD matrix is acquired from literature, Federation International des Ingenious - Conseils (FIDIC) contract forms, domain experts, as well as a questionnaire survey. Three classes of participants (i.e., consultants, contractors, and Employers) have been approached to get their feedback on the cases of engineering-related delays. The proposed approach helps to limit or reduce delays in construction projects caused by the engineer. Accordingly, it was concluded to the most important reasons that led to the delay of construction projects related to the engineer, using QFD.
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Arabiyat, Sireen Mamoun, and Ayman Hasan Al-Momani. "Management and Cost Control of Construction Projects in Jordan." International Business Research 13, no. 9 (2020): 166. http://dx.doi.org/10.5539/ibr.v13n9p166.

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The variations in time and quality are vital to the projects' success. Though the cost variation is the most impacting variation, the objective of this study is to recognise the significance of the cost controls in the construction projects in Jordan. Moreover, it aims to determine the factors that lead to reduce these costs. For the methodology, the study used the questionnaire instrument for the data collection. The study sample entailed 154 respondents who hold the responsibility in relevance positions with experiences in contracting and consultants engineering field in Jordan under first and second-grade classification. The study results revealed that there is a significant relationship between cost reduction and all investigated factors, namely, the demographic variables, the pre-execution conditions and specification, and managerial, technical, or financial dimensions. Further, the results showed a significant impact of proper resource planning. In summary, the key factors affecting the project cost during the pre-execution stage involves the appropriate resources planning (i.e., workforce, funds, data). In details, the most critical factors affecting the project cost from managerial dimension are the project manager assignment and integrity of consultant. For the technical dimension, the elements are the skilled workers, the applied methods, the statements and specifications. Lastly, for the fund allocation dimension, the most critical factors that affect the project cost from a financial point of view. Lastly, a set of recommendations are proposed to the project managers to reduce the cost.
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Goforth, G. F. "Surmounting the engineering challenges of Everglades restoration." Water Science and Technology 44, no. 11-12 (2001): 295–302. http://dx.doi.org/10.2166/wst.2001.0843.

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The South Florida Water Management District, in partnership with other agencies and stakeholders, is undertaking one of the world's largest ecosystem restoration programs. The foundation of the nutrient control program for the Everglades is a set of six large constructed wetlands, referred to as Stormwater Treatment Areas (STAs). The initial treatment goal is to reduce phosphorus entering the Everglades to 50 parts per billion. The STAs comprise almost 17,000 hectares, with a capital cost of approximately $700 million. Approximately 4,720 hectares are currently operational, another 2,600 hectares are in the start-up phase, and construction is just getting under way on the remaining areas. Throughout the design process, engineers and scientists collaborated to capture the best available information on wetland treatment systems, and to develop the most appropriate design criteria. Some of the more challenging issues included characterizing stormwater inflows and phosphorus loads, determining appropriate nutrient removal performance characteristics, and estimating hydraulic design parameters relating to densely vegetated systems. The design process combined in-house staff with engineering consultants, construction contractors, external review groups and independent peer-review. This paper summarizes major design aspects and key assumptions, and sets the stage for addressing future challenges associated with achieving long-term water quality goals of Everglades restoration.
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6

Dietrich, Jaakko I., Mikko A. Inkala, and Vesa J. Männistö. "Bridge Inspection Quality Management." Transportation Research Record: Journal of the Transportation Research Board 1933, no. 1 (2005): 2–8. http://dx.doi.org/10.1177/0361198105193300101.

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Reliable data on the condition of bridge networks are critical for successful bridge management. However, little attention has been paid to the quality of the data gathered in bridge inspections. This paper reviews the most important areas of bridge inspection that cause variation in bridge condition data and presents possible misjudgments made as a result of poor inspection data quality. The main elements of the inspection quality management system adopted in the Finnish Road Administration are presented, and the development of the quality of inspection data in 2002 and 2003 is briefly summarized. The evidence shows that the quality of inspection data has improved considerably but that the current quality level is not yet sufficient. The quality control system could be improved by increasing inspector interaction during control inspections, using an independent consultant in inspection quality measurements and inspector training, increasing the number of quality measurements, and introducing quality targets.
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7

Bester, Jannes, and Deon Kruger. "Concrete Crack Repair with Polymer Modified Materials - The Need for Specialized Training of Applicators, Suppliers, Consultants and Clients." Advanced Materials Research 1129 (November 2015): 409–15. http://dx.doi.org/10.4028/www.scientific.net/amr.1129.409.

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Concrete repair with polymer modified materials has become an integral part of the civil construction industry. Often, under-performance or even failure of such repairs can be attributed to the incorrect selection, preparation, application or care of the repair process. The root cause of this is basically the lack of adequate knowledge and understanding of the repair material and the repair process by the applicator, the supplier, the consultant and the client. Unfortunately, it seems that there is very little done in terms of the training of these four stakeholders. Decisions regarding repair materials and processes are often based on personal preferences, an elementary cost analysis and convincing sales pitches by some snake-oil salesmen.By using questionnaires designed specifically for each of the four different sectors of the concrete repair industry, a survey was done with regards to the state of training in South Africa in this specialized field. The results indicate that, although there is agreement that polymer-modified concrete patch repair is a highly specialized field; there is an unacceptably low level of training in each of these sectors with regards to the correct selection, application and care of such repair materials. Incorrect specification, inappropriate material selection, misunderstanding of the material properties and inadequate quality control are outcomes of this lack of knowledge and understanding which subsequently may lead to premature failures and/or under-performance of the repair. In addition, the survey results also indicate that the workforce performing the physical repair work, is mainly unskilled and some serious intervention is required to correct this situation.
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8

Kumar, Sunil, Ashwani Dhingra, and Bhim Singh. "Lean-Kaizen implementation." Journal of Engineering, Design and Technology 16, no. 1 (2018): 143–60. http://dx.doi.org/10.1108/jedt-08-2017-0083.

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Purpose The purpose of this paper is to present a road map to implement Lean-Kaizen concept using value stream mapping (VSM) to identify hidden continuous improvement opportunities in a small and medium-sized enterprise (SME) located at the non-capital region of India. Design/methodology/approach From the collected data, a current state map was prepared that indicated the current operating situation of selected SME. The takt time was calculated and those processes which attained higher cycle time (C/T) than takt time were identified. The continuous flow processing was achieved by adjusting C/T of each process and supermarket pull system was developed to control the production at the workstations. Finally, a future state map was developed that served as a guide for future lean activities. Few problems were identified to realize the future state. The “5-why” analysis was used for identifying root causes of these problems and Kaizen events were proposed as solutions. In this case study, one Kaizen event was identified in which brainstorming technique was used to control the variation caused by unorthodox fixture design for clamping and de-clamping of case product and thus eliminated non-value-added activities performed by the operator on a milling machine. Findings Before and after implementation of value stream map, the data obtained were analyzed and eliminated rework time, reduced inventory level, reduced lead time and C/T, improved productivity and product quality are presented as finding. Lean-Kaizen provides a better chance for every individual of the industry to have a hand in achieving organization’s goals to attain continuous progress in productivity and quality of the product. Even good understanding of the concept of lean tools and techniques by SMEs, the employee willingness and motivation to identify and eliminate wastes are found feeble. Originality/value This study is among best practices to identify hidden improvement opportunities in the regular production of the product to increase productivity and improve quality using value stream map. The research paper gives useful understandings to the lean implementers, Kaizen identifiers, consultants and researchers.
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9

French, Geoff, and Derek Eltringham. "Experiences of Introducing ISO 9000 and Total Quality Management in U.K. Shipbuilding and Ship Repairing." Journal of Ship Production 11, no. 03 (1995): 196–202. http://dx.doi.org/10.5957/jsp.1995.11.3.196.

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This paper is based on the authors' experiences of the development and implementation of ISO 9000 Quality Management Systems (QMS) and Total Quality Management (TQM) programs in U.K. shipbuilding, as quality manager of a larger U.K. shipyard and an independent consultant, respectively. Implementing ISO 9000 will have the greatest beneficial impact on a company's operations if, at the outset, it is clearly established as the first step towards changing the culture of the company to one of "continuous improvement." This must be part of the overall process of getting the business processes of the company under control as a prelude to improving their efficiency and then effectiveness. The reality of implementing both ISO 9000 and TQM, including conversion from AQAP-1 to BS 5750, is illustrated. The place of TQM in the context of transformational change programs is highlighted. The factors that influence the success of an effective change management program are described.
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10

Tayeh, Bassam A., Rami J. A. Hamad, Wesam Salah Alaloul, and Mansour Almanassra. "Factors Affecting Defects Occurrence in Structural Design Stage of Residential Buildings in Gaza Strip." Open Civil Engineering Journal 13, no. 1 (2019): 129–39. http://dx.doi.org/10.2174/1874149501913010129.

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Background: Residential buildings are an essential and significant satisfaction pillar for the human’s life to ensure a safe and durable residence. In addition, due to the rapid development and population growth in the Gaza Strip, many residential buildings and housing projects are being implemented in a short period of time especially after Gaza conflict during the year 2014. Therefore, various errors and defects are anticipated to rise during the design stage. Objectives: The aim of this paper is to identify and rank the factors affecting the occurrence of the defects in the structural design stage of residential buildings in the Gaza Strip. Methods: A survey was conducted for 134 respondents randomly selected as engineers, working for engineering consultant offices as designers, supervisors and projects managers in Gaza Strip. Results: The study reveals that the three most effective groups of factors are; the consultant administration and staff group, the drawings preparation group and the structural design group respectively. The most important factors were; ignoring soil investigation or poor soil investigation, poor or lack of engineering supervision or unqualified supervision and conflicts between architectural and structural drawings. These are the most common issues overlooked by the engineers and the contractors in the Gaza Strip. Conclusion: The study recommends to apply a strict quality assurance and quality control (QA/QC) program during design phases, providing simple and readable drawings with sufficient details for contractors, raising the awareness of owners towards conducting soil inspections prior to the design process and paying more attention to the informal buildings sector from the related authorities.
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Ciugudeanu, Calin, Mircea Buzdugan, Dorin Beu, Angel Campianu, and Catalin Daniel Galatanu. "Sustainable Lighting-Retrofit Versus Dedicated Luminaires-Light Versus Power Quality." Sustainability 11, no. 24 (2019): 7125. http://dx.doi.org/10.3390/su11247125.

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For the next few years millions of fluorescent luminaires will become waste and will be replaced by light-emitting diodes—LED luminaires. According to the Cost European Cooperation in Science & Technology Program, the next step will be shifting from sustainability to regeneration (enabling social and ecological systems to maintain a healthy state and to evolve); to reach this point, a is circular economy becomes necessary. The Technical University of Cluj-Napoca’s Lighting Engineering Laboratory—LEL—is the main lighting independent consultant in Transylvania (the north-west region of Romania). For the Building Services Faculty, LEL adopted different energy efficient lighting solutions to replace existing fluorescent T8 luminaires. The best available techniques were evaluated over the last few years. Out of a range of different smart lighting control systems, LED were chosen and used for retrofitting the existing T8 luminaires or simply replacing them with new dedicated LED luminaires. The study analyzed five different lighting setups for upgrading the existing fluorescent T8 2*36W luminaires. One setup used T5 lamps and the others used retrofitted or dedicated LED lighting solutions. First the lighting quantities of each setup were evaluated under real and experimental conditions. Second, a programable power source was used for measuring power quality indicators corelated with the provided lighting outputs, under different voltage values and waveforms. For each lighting setup, an even and odd current harmonic limit check was performed in line with class C—lighting equipment, IEC 61000-3-2 requirements. A new energy efficiency and power quality indicator was proposed—the lighting apparent power density [VA/sq.m/100lx].
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12

Vegad, Kunal, Mangesh Madurwar, and Rahul Ralegaonkar. "Application of AV-ERP system for on-site project monitoring." Construction Innovation 14, no. 4 (2014): 518–31. http://dx.doi.org/10.1108/ci-01-2014-0007.

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Purpose – The purpose of this paper is to report the results of a techno-economic feasibility study on the application of Audio Visual Enterprise Resource Planning (AV-ERP). Due to rapid urbanisation and economic growth in developing countries (DCs) like India, there has been tremendous development in infrastructural projects. To maintain the quality and competitive commercial pricing of the projects, stakeholders are working together from different geographic locations. Due to lack of culture in adopting the technological advancements, the on-site construction activities lack coordination among the stakeholders. Design/methodology/approach – In the present case, it is observed that the site and various stakeholders like consultants are physically monitoring and controlling the ongoing construction activity from different geographic locations. To manage the effective communication and information exchanges, an integrated tool for surveillance and AV-ERP is proposed in the present paper. These equipment and technologies play a very vital role in the construction industry, which, in turn, significantly affects the progress, cost and time of the project. The techno-economic feasibility of proposed AV-ERP system was evaluated for the ongoing township project over the study area. Findings – For the considered case study, 75 per cent cost of the project overhead incurred for site monitoring can be saved by implementing the proposed technology of AV-ERP system. Practical implications – The proposed AV-ERP system is a techno-economically viable solution for the effective project management. Originality/value – In the DCs like India, to develop the culture for adopting the technological advancements (AV-ERP system) for monitoring the on-site construction activities, the presented case becomes an innovative solution for upcoming medium as well as large-scale construction projects.
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13

Sharma, Vikram, Amit Rai Dixit, and Mohammad Asim Qadri. "Empirical assessment of the causal relationships among lean criteria using DEMATEL method." Benchmarking: An International Journal 23, no. 7 (2016): 1834–59. http://dx.doi.org/10.1108/bij-08-2014-0078.

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Purpose It is difficult for anyone to implement all the lean tools simultaneously. One of the core issues is identifying critical criteria for the successful implementation of lean manufacturing (LM) and evaluating them. The purpose of this paper is to analyze the causal relationships of LM criteria in a machine tool manufacturing firm located in national capital region of India using the Decision-Making Trial and Evaluation Laboratory (DEMATEL) method. Design/methodology/approach The research paper presents a blend of theoretical framework and practical applications. Based on literature review, 17 LM criteria were extracted that were validated by experts. A questionnaire was developed that was answered by experts serving in the XYZ machine tool manufacturing firm. Then, the DEMATEL method was applied to analyze the importance of criteria and the casual relations among the criteria were developed. Findings Using DEMATEL, the lean criteria were divided into cause group and effect group. In this study, information technology, computer-integrated manufacturing, enterprise resource planning, training, fixed position layout, smart processes and automation and concurrent engineering were classified in the cause group. Just in time, value stream mapping, 5-S, single minute exchange of die, visual control, job scheduling, standardized work, cellular manufacturing, poka-yoke, and total quality management were categorized in the effect group. The DEMATEL framework indicates that “training” is the most influencing factor for the lean implementation process in machine tool sector. Originality/value To know the key lean criteria and relationship among them can help many organizations to develop lean competencies. If the authors want to obtain high performance in terms of the effect group factors, it would be necessary to control and pay a great deal of attention to the cause group factors beforehand. This study is perhaps among the first few with focus on segmenting the set of lean criteria into some meaningful portions in order to effectively facilitate its implementation. The paper provides useful insights to the lean production implementers, consultants, and researchers.
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Tang, S. L., Raymond T. M. Aoieong, and Candy S. L. Tsui. "Quality Culture Auditing for Engineering Consultants." Journal of Management in Engineering 25, no. 4 (2009): 204–13. http://dx.doi.org/10.1061/(asce)0742-597x(2009)25:4(204).

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Kantola, Mikko, and Arto Saari. "Commissioning for nearly zero-energy building projects." Construction Innovation 14, no. 3 (2014): 370–82. http://dx.doi.org/10.1108/ci-06-2013-0031.

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Purpose – This article aims to reveal the benefits and opportunities that commissioning procedure has to offer for nearly zero-energy building (nZEB) projects. Another goal is to sculpture the commissioning process and, especially, commissioning consultant’s tasks to fit nZEB projects. Design/methodology/approach – The idea was to incorporate the literature from two fields: commissioning and nZEB, and find out if commissioning would fit nZEB projects. Challenges offered by nZEB technology were pointed out and the solutions offered to these problems by commissioning were established. Expert interviews were used to test the findings. Findings – Commissioning was found valuable for complex nZEB projects and even worthwhile investing to in simple nZEB projects. Quality assurance is a huge task when the change to nZEB construction happens in 2020 and commissioning can be a valuable tool to prevent large-scale quality problems. A number of additions were made to the example commissioning process used in Finland today. Originality/value – This article gives evidence for economical usability of commissioning procedure in nZEB projects and reason to start investigating the possibility to attach commissioning as a mandatory procedure to all nZEB projects.
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Ravetz, J. "The post-normal sciences of precaution." Water Science and Technology 52, no. 6 (2005): 11–17. http://dx.doi.org/10.2166/wst.2005.0145.

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After centuries of optimism, science has become problematic and compromised. We can no longer assume that innovations are safe until proven dangerous. The ‘technocratic’ approach to science, with its reductionist methodology and its corporate control, is no longer appropriate. We need a ‘precautionary’ science that will be ‘post-normal’ in character. For this, we contrast ‘applied science,’ like the ‘puzzle-solving’ of Kuhn's ‘normal science’ and the ‘professional consultancy’ like the practice of the surgeon or engineer. Rather, we have a situation where ‘facts are uncertain, values in dispute, stakes high, and decisions urgent.’ For high-quality decision-making, we need an ‘extended peer community’ who will bring their ‘extended facts’ to the dialogue. There are a number of initiatives that advance the post-normal programme, including the endeavours of Poul Harremoës and the conference on Uncertainty and Precaution in Environmental Management.
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Lau, Andrew W. T., Y. S. Li, S. L. Tang, and K. W. Chau. "TQM application by engineering consultants in Hong Kong." TQM Journal 28, no. 4 (2016): 561–87. http://dx.doi.org/10.1108/tqm-06-2014-0049.

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Purpose – In 2000, the Hong Kong Government commissioned the Construction Industry Review Committee (CIRC) to provide a thorough review of the strengths/weaknesses of the Hong Kong construction industry and to recommend improvement measures. The CIRC’s report, released in 2001, recommended many improvement measures related to total quality management (TQM) principles. Despite many of these improvement recommendations being fulfilled in the ten years following the release of the report, there is a lack of literature documenting these achievements and the corresponding level of TQM application. The purpose of this paper is to investigate the extent of TQM application by engineering consultants in Hong Kong using a questionnaire survey. Design/methodology/approach – A literature review was conducted and a survey questionnaire was then designed for a full-scale survey. The data collected from the survey were analyzed using the Statistical Package for Social Sciences. Correlations between the respondents’ scores on the survey questions were established. Findings – The survey findings indicate a moderately high level of application of TQM principles, reflecting a moderately high achievement in implementing the CIRC’s intended improvements. The survey findings further suggest that as a short-term need, focussing on top management leadership and supplier management is necessary for current and scheduled projects, and that organizational learning and people management are the two other major TQM principles that engineering consultants should focus on to sustain their long-term business. Practical implications – The Hong Kong experience should be of interest to other countries, both regionally and globally, in search of an improvement framework to enhance their quality culture. Originality/value – This paper is an original contribution. The content of the paper is unique. No one has done this before.
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Gaol, Ford Lumban, Intan Puryasana, and Tokuro Matsuo. "Evaluating ERP System Merging Success In Chemical Companies: System Quality, Information Quality, And Service Quality." Open Engineering 10, no. 1 (2020): 282–93. http://dx.doi.org/10.1515/eng-2020-0003.

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AbstractThis study is aimed to analyze success of the Enterprise Resource Planning (ERP) System Merging in Chemical Company Singapore that acquired two companies. The success component of ERP system success is using DeLone and McLean success model with qualitative method. The research methodology used detail interview with project implementation team, ERP consultants (8 informants) to get more detail from ERP system merging with information and collected supporting data from the ERP system itself. The result shows that ERP System Merging succeed to increase the system quality of Chemical Company which acquired two companies into one ERP system. It was depicted by the increment of easiness on using the system. The information much more integrated and accurate after the ERP system merging. Meanwhile service quality was increased because of all incidents now monitored in one efficient log system and handled by experienced IT application support team.
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Ng, S. Thomas. "Performance of engineering consultants in ISO 9000‐based quality management systems implementation." Engineering, Construction and Architectural Management 12, no. 6 (2005): 519–32. http://dx.doi.org/10.1108/09699980510634119.

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Zahra, Ameen Ali. "Study the Impact of Quality Control on Production Processes." Al-Nahrain Journal for Engineering Sciences 23, no. 1 (2020): 12–20. http://dx.doi.org/10.29194/njes.23010012.

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The research aims to improve the quality of the product through improving the quality of production processes by relying on the principle of quality control, the aim of this research is to identify the reality of quality control in the industrial public sector companies in Syria, and explaining the advantages of using the principle of quality control producing information and data that contribute to improve the quality of production, where the research was based on theoretical side to provide an explanation on the quality and its objectives and the principle of quality control and production processes, but on the practical side, the workers were surveyed at the General Company for Wool and Carpets in Hama. To achieve the objective of the research and to prove or deny the impact of quality control on the quality of production processes was based on the descriptive analytical method and using the appropriate statistical methods, where statistical analysis was carried out using SPSS 19 program. The statistical results have shown that there is a strong correlation between the quality control and improving the quality of production processes. The researcher recommended the need to form an administrative structure or forming a team work to improve the quality or using the consultants and researchers in order to supervise on the principle of quality control.
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Sutton, George W. "Quality Control." AIAA Journal 30, no. 1 (1992): 1–2. http://dx.doi.org/10.2514/3.59973.

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Doucet, Mia. "Quality Control." Mechanical Engineering 131, no. 03 (2009): 32–33. http://dx.doi.org/10.1115/1.2009-mar-2.

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This review emphasizes on the importance of communication between business performing parties. According to a survey, many business owners who work with mainland Chinese suppliers report that consistent quality is their biggest challenge. The biggest challenge in doing business in China is quality, reliability, and delivery. The survey shows that though the cost is quite low, but that is part of the problem. Companies are constantly being disappointed by their Chinese suppliers because they are taking shortcuts that have not been approved to save money. This has resulted in product yield loss and reliability problems. According to an application engineer, most Westerners think that most Asians speak English, which is a big misunderstanding. The person who works in overseas marketing does, but the engineers and quality control people do not. Westerners make their presentations, unaware they are not being understood 100%. Asians have a lot of ideas, but it is hard to explain over the language barrier.
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Wołk, Krzysztof. "Real-Time Sentiment Analysis for Polish Dialog Systems Using MT as Pivot." Electronics 10, no. 15 (2021): 1813. http://dx.doi.org/10.3390/electronics10151813.

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We live in a time when dialogue systems are becoming a very popular tool. It is estimated that in 2021 more than 80% of communication with customers on the first line of service will be based on chatbots. They enter not only the retail market but also various other industries, e.g., they are used for medical interviews, information gathering or preliminary assessment and classification of problems. Unfortunately, when these work incorrectly it leads to dissatisfaction. Such systems have the possibility of contacting a human consultant with a special command, but this is not the point. The dialog system should provide a good, uninterrupted and fluid experience and not show that it is an artificial creation. Analysing the sentiment of the entire dialogue in real time can provide a solution to this problem. In our study, we focus on studying the methods of analysing the sentiment of dialogues based on machine learning for the English language and the morphologically complex Polish language, which also represents a language with a small amount of training resources. We analyse the methods directly and use the machine translator as an intermediary, thus checking the quality changes between models based on limited resources and those based on much larger English but machine translated texts. We manage to obtain over 89% accuracy using BERT-based models. We make recommendations in this regard, also taking into account the cost aspect of implementing and maintaining such a system.
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Ling, Florence Y. Y., Peng Chong Tan, Yan Ning, Albert Teo, and Asanga Gunawansa. "Effect of adoption of relational contracting practices on relationship quality in public projects in Singapore." Engineering, Construction and Architectural Management 22, no. 2 (2015): 169–89. http://dx.doi.org/10.1108/ecam-10-2013-0093.

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Purpose – The purpose of this paper is to investigate relational contracting (RC) practices that give rise to higher quality interpersonal relations between these pairs of stakeholders at the end of public projects: clients and contractors; contractors and consultants; and clients and consultants. It developed models to predict the level of quality of interpersonal relations between the stakeholders at the completion of public projects. Design/methodology/approach – Using a set of questionnaire, data were collected from randomly selected construction industry practitioners who have had experience in public projects in Singapore. The data were analysed to identify association between the use of RC practices and quality of interpersonal relations between stakeholders. In-depth interviews with experts were conducted. Findings – It was found that when certain RC practices were adopted to a larger extent, public projects also have significantly higher quality of interpersonal relations between clients, contractors and consultants. Three mathematical models were developed to predict the relationship quality between stakeholders at the end of the public project. Research limitations/implications – The limitations include the subjective nature of the Likert scale that was used in answering the questionnaire survey and the limited number of interviews. The effect of existing good relations among stakeholders was not taken into account. Practical implications – Suitable RC practices for adoption by public clients, contractors and consultants in public projects are recommended. These include developing deeper mutual trust and understanding, sharing project information, and having real gain-share/pain-share among contracting parties. Originality/value – RC practices that are significantly associated with relationships among contracting parties in public projects in Singapore are uncovered. Contracting parties may use the recommendations to help enhance their relationships with one another in a public project.
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Smith, R. Neil. "Microbiological quality control." International Biodeterioration 23, no. 3 (1987): 131–35. http://dx.doi.org/10.1016/0265-3036(87)90049-2.

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26

Ricketts, Rodney. "Quality takes control." Manufacturing Engineer 68, no. 8 (1989): 34. http://dx.doi.org/10.1049/me:19890126.

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27

Enguita, J. M., C. Fraga, A. A. Cuadrado, Y. Fernandez, J. L. Rendueles, and G. Vecino. "Thickness quality control." IEEE Industry Applications Magazine 12, no. 2 (2006): 12–20. http://dx.doi.org/10.1109/mia.2006.1598022.

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28

Elevli, S. "Coal Quality Control with Control Charts." Coal Preparation 26, no. 4 (2006): 181–99. http://dx.doi.org/10.1080/07349340601104180.

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29

Sporrong, Josefin. "Criteria in consultant selection: public procurement of architectural and engineering services." Construction Economics and Building 11, no. 4 (2011): 59–76. http://dx.doi.org/10.5130/ajceb.v11i4.2297.

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The competence, commitment and attitudes of design consultants strongly influence the quality and costs of built facilities. However, in the selection of professional services it is often difficult to specify and assess non-price criteria related to both firms and individual consultants. Therefore, clients traditionally rely on long term relations or recommendations from clients or colleagues. Public procurement regulation, however, restricts the use of such informal data. This study seeks to understand how procurers act to reconcile these conflicting demands.An explorative questionnaire survey distributed to Swedish municipalities investigates which selection criteria and information sources are used, as well as perceived difficulties and shortcomings related to consultancy procurement. Results show a high focus on price or more easily measured non-price criteria. This might limit the ability of municipal officials to evaluate consultant competence, especially aspects related to design and execution of projects. Furthermore, personal information sources are widely used, indicating a conflict between procurement practice and existing regulation. Unexpectedly, procurement officials were generally satisfied with their procurement practice. However, managers and more experienced procurers tend to be more satisfied than other officials. Satisfaction also appears to be connected to the existence of a procurement policy and more advanced selection methods. Keywords: public procurement, selection, consultants, Sweden
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30

Islam, M. Serajul. "Prospects And Challenges Of Plastic Industries In Bangladesh." Journal of Chemical Engineering 26 (March 24, 2012): 16–21. http://dx.doi.org/10.3329/jce.v26i1.10176.

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Plastic is an engineered material used to manufacture a wide variety of products to meet the domestic demand in Bangladesh as well as some products are exported. The plastic industry has emerged as an important industrial sector in the country during the last two decades. At present there are 3000 plastic manufacturing units, 98% of which belong to the Small-Medium Enterprises (SMEs). Domestic market size is Tk 7,000 crore. Per capita consumption of plastics in Bangladesh is 5 kg per year. The plastic sector constitutes 1.0 of GDP and provides employment for half a million people. Total export earning for both direct and deem (RMG accessories) exports is about US $ 337 million. An in-depth study of the plastic sector reveals multi-dimensional constraints and an excellent prospect for future growth. Major constraint in the plastic sector is the lack of an institutional arrangement dedicated to this sector, in order to provide supporting services such as skilled manpower, testing facilities for quality control, innovative technology and consultancy services. The availability of cheap labor and the fast developing plastic wastes recycling industry due to rising cost of petroleum (raw material of polymers) provide Bangladesh potential advantage of competitiveness in the global market. An expert (BUET, BCSIR, BITAC, BPGMEA) consultation meeting held on the plastic sector organized by the SME Foundation in 2008, has recommended setting up Bangladesh Institute of Plastic Engineering and Technology (BIPET). Aims and activities of this institute are given in this paper. This proposal is in the light of Indian experience. The entrepreneurs in the plastic sector have developed the plastic industries with their own initiative and finance. Now, considering huge potential of this sector and the multi-dimensional nature of the constraints, the government must provide supportive policy and institutional arrangements. DOI: http://dx.doi.org/10.3329/jce.v26i1.10176 JCE 2011; 26(1): 16-21
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31

Flott, Leslie W. "Quality control." Metal Finishing 95, no. 8 (1997): 58–61. http://dx.doi.org/10.1016/s0026-0576(97)82267-2.

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32

Flott, Leslie W. "Quality control." Metal Finishing 94, no. 5 (1996): 50–54. http://dx.doi.org/10.1016/s0026-0576(96)80028-6.

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33

Flott, Leslie W. "Quality control." Metal Finishing 95, no. 1 (1997): 68–71. http://dx.doi.org/10.1016/s0026-0576(97)94630-4.

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34

Flott, Leslie W. "Quality control." Metal Finishing 94, no. 8 (1996): 57–60. http://dx.doi.org/10.1016/0026-0576(96)82869-8.

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35

Flott, Leslie W. "Quality control." Metal Finishing 93, no. 2 (1995): 76–79. http://dx.doi.org/10.1016/0026-0576(95)96101-1.

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36

Bokowa, A., and J. A. Beukes. "How reliable are odour assessments?" Water Science and Technology 66, no. 10 (2012): 2049–55. http://dx.doi.org/10.2166/wst.2012.407.

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This paper will demonstrate the differences found in odour test results, when odour sampling is performed at the same sources by two different consultants. By examining two case studies, this paper will highlight that the difference between the results can be significant. Both studies are based on odour sampling programs determining the odour removal efficiency of odour control units installed at two different facilities: a pet food facility and an oil/grease recycling facility. The first study is based on odour measurements at the inlet and outlet of the unit installed by Applied Plasma Physics AS at the pet food facility. Odour assessments were performed by two separate consultants at the same time. The second study is based on testing of the odour removal effectiveness of two units: a scrubber and a biofilter at an oil/grease recycling facility. During this study two odour sampling programs were performed by two consultants at different times, but under the same process conditions. This paper will show how varying results can play a role in choosing the adequate odour control technologies. The final results suggest that although, an odour control unit may appear to be insufficient, it actually is successful at removing the odours.
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37

Gianfranco Ciccarella, :. "Session H1: Quality control." Microprocessing and Microprogramming 32, no. 1-5 (1991): 797. http://dx.doi.org/10.1016/0165-6074(91)90439-z.

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38

Williams, E. H. "Quality control in automation." Production Engineer 65, no. 3 (1986): 12. http://dx.doi.org/10.1049/tpe.1986.0061.

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39

Olson, David L. "Chance constrained quality control." Engineering Costs and Production Economics 20, no. 2 (1990): 165–74. http://dx.doi.org/10.1016/0167-188x(90)90100-v.

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40

Castelli, R., M. Deplano, and P. M. Rota. "Thermoplastic polymers quality control." Journal of Thermal Analysis 47, no. 1 (1996): 117–21. http://dx.doi.org/10.1007/bf01982691.

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41

Takashima, K. "Quality Control of Civil Engineering Facilities." Concrete Journal 56, no. 7 (2018): 605. http://dx.doi.org/10.3151/coj.56.7_605.

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42

Polke, Reinhard, and Norbert Scholz. "Quality Control in Solids Process Engineering." Particle & Particle Systems Characterization 2, no. 1-4 (1985): 39–48. http://dx.doi.org/10.1002/ppsc.19850020107.

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43

Cobb, R. H., and H. D. Mills. "Engineering software under statistical quality control." IEEE Software 7, no. 6 (1990): 45–54. http://dx.doi.org/10.1109/52.60601.

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44

Sander, P. C. "Quality control, reliability, and engineering design." European Journal of Operational Research 23, no. 2 (1986): 271. http://dx.doi.org/10.1016/0377-2217(86)90251-1.

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45

G.W.A.D. "Quality control, reliability, and engineering design." Microelectronics Reliability 26, no. 3 (1986): 572. http://dx.doi.org/10.1016/0026-2714(86)90509-3.

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46

Duffuaa *, S. O., S. N. Khursheed, and S. M. Noman. "Integrating statistical process control, engineering process control and Taguchi's quality engineering." International Journal of Production Research 42, no. 19 (2004): 4109–18. http://dx.doi.org/10.1080/00207540410001704069.

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47

Hosni, Yasser A., and Ahmad K. Elshennawy. "Quality control & inspection." Computers & Industrial Engineering 15, no. 1-4 (1988): 331–37. http://dx.doi.org/10.1016/0360-8352(88)90107-6.

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48

Bolton, Brian. "QUALITY ASSURANCE AND QUALITY CONTROL OF A NEW ENGINEERING CURRICULUM." Assessment & Evaluation in Higher Education 11, no. 3 (1986): 181–91. http://dx.doi.org/10.1080/0260293860110303.

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49

Sospeter, Nyamagere Gladys, and Nicholas Chileshe. "Risk Handling Responsibilities in Tanzanian Project-Based Organisations." Sustainability 13, no. 14 (2021): 8078. http://dx.doi.org/10.3390/su13148078.

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Risk handling is one of the elements and essential parts of risk management when properly incorporated into a project. However, there is inadequate knowledge amongst the contractual parties on risk handling responsibilities in road projects, particularly in Sub-Saharan African developing countries. This study is aimed at bridging that knowledge gap by investigating the perceptions of contractors and consultants on the risk handling responsibilities in road projects in Tanzania. The primary data were collected from 80 registered foreign and local civil contractors and engineering consultants based in Dar es Salaam. Descriptive statistics and inferential statistics were used for the data analysis. The results show that both contractors and consultants ranked safety project provision and ensuring quality provision in terms of construction as shared risk responsibilities among contractual parties. The findings further show that consultant-related risk responsibilities are: safety provision, the use of historical cost deviation, ensuring quality provision, and review of knowledge on budgeting. On the other hand, contractor-related risk responsibilities include: safety provision and ensuring quality provision. The findings of this study can be used by the practitioners and stakeholders as important lessons useful for controlling risks and making decisions when they intend to participate in such projects during the construction stage.
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50

Maunder, Colin. "Using computers in quality control." Computer-Aided Engineering Journal 5, no. 3 (1988): 131. http://dx.doi.org/10.1049/cae.1988.0026.

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