Dissertations / Theses: 'Enterprise Resource Planning (ERP) eng'

1

Penthin, Stefan. "Integration of lean production and enterprise resource planning in the area of logistics and production operations of automotive OEMs." Thesis, University of Manchester, 2012. https://www.research.manchester.ac.uk/portal/en/theses/integration-of-lean-production-and-enterprise-resource-planning-in-the-area-of-logistics-and-production-operations-of-automotive-oems(c1d8be33-ca1a-4ebc-a4e4-45ce733e1a3c).html.

Full text

Abstract:

This thesis deals with the integration of two apparently conflicting manufacturing improvement concepts; Lean Production (LP) and Enterprise Resource Planning (ERP). On the one hand, Lean Production aims at process excellence with a decisive focus on people, emphasizing standardization, material flow, quality and continuous improvement. On the other hand, Enterprise Resource Planning, largely focuses on Information Technology (IT) in order to improve processes and operations. Referring to these basic underlying paradigms, it appears that there are fundamental differences between these two concepts. Based on a literature review in the field of operations and IS, the thesis identifies major differences, compares strengths and weaknesses and looks for theoretical synergies between the two concepts. In the light of the literature review findings, the thesis suggests a theoretical framework for integrating Lean Production and ERP, which is to be tested during the empirical part of the thesis. The theoretical framework is informed by two basic and partly contradictory assumptions, which could be viewed as contradictory research hypotheses. The first assumption holds that due to the fundamental differences, conflicts between the concepts will prevent the application of an integrated framework combining ERP and LP. The second assumption presumes that there were synergies between ERP and LP, which could be utilizable within the application of an integrated framework combining ERP and LP. Based on a detailed a case study, this research shows that the application of an integrated approach was possible in practice. In particular, the research identifies practical conflicts and shows how they could be overcome. In this respect, the involvement of the company's top management turned out as a major success factor for overcoming general preoccupations of each side's proponents against the other. Moreover, the research identifies practical synergies between the concepts and identifies how they could be utilized in practice. In this context, the case study suggests that, amongst others, the concept of LP benefits from ERP's enterprise wide reach and the concept of ERP benefits from LP's ability to attract top management attention. Moreover, there are several conceptual synergies, which could be revealed after removal of the general preoccupations. Eventually the findings are summarized in a new release of the integration framework between LP and ERP, informed by the empirical findings of this research.

APA, Harvard, Vancouver, ISO, and other styles

2

Melo, João Carlos de Santa-Rita Mercês de. "Implementação de um sistema ERP numa MPE." Master's thesis, Instituto Superior de Economia e Gestão, 2018. http://hdl.handle.net/10400.5/16526.

Full text

Abstract:

Mestrado em Ciências Empresariais
No contexto empresarial, os sistemas de informação e as tecnologias de informação são um fator essencial para as organizações. As empresas poderão investir mais ou menos em sistemas de informação, mas independentemente disso, um dos investimentos que poderá ter mais impacto no quotidiano de uma empresa é a implementação de um sistema ERP (Enterprise Resource Planning), que oferece inúmeras vantagens para a eficiência e eficácia das operações. Por outro lado, sendo que uma implementação destas pode implicar custos elevados, por vezes acaba por não ser numa solução viável em empresas de menores dimensões. Através de métodos qualitativos, foi feito um estudo a uma micro-empresa com o objetivo de se analisar se a mesma poderia obter benefícios com a implementação de um sistema ERP, e se essa implementação faria sentido, com base numa análise benefício/custo. Foi feita uma pesquisa ao mercado pelas soluções ERP que mais se poderiam adequar à empresa em questão, e após a identificação do melhor cenário de implementação, foi feita uma comparação com o cenário atual da empresa. Conclui-se que os benefícios não seriam significativos e os custos associados a sistemas de informação aumentariam exponencialmente, o que faz com que não seja uma possibilidade viável.
Regarding the enterprise environment, the information systems and information technologies are an essential factor in organizations. Companies may invest more or less in information systems, but regardless of that, one of the most important investments that can positively influence the daily routine of a company is the implementation of an ERP (Enterprise Resource Planning) system, which offers several benefits for the operations efficiency and efficacy. One ERP system implementation may have high costs, and because of that, it may be an unfeasible solution. Through qualitative research, a study was made on a micro-enterprise with the main goal of analyzing if it may benefit from an ERP system implementation, and if that implementation would make sense, comparing the benefits with the associated costs. A market research to the best ERP solutions that could fit into this company's reality was made, and after identifying the best implementation scenario, a comparison of it was made with this company's current scenario. The conclusion is that the benefits would not be significant and the costs related to information system would increase, which confirms that this possibility is not feasible.
info:eu-repo/semantics/publishedVersion

APA, Harvard, Vancouver, ISO, and other styles

3

Rodrigues, Rodrigo Ventura. "A inteligência competitiva organizacional e os sistemas integrados de gestão ERP : um estudo nas indústrias calçadistas de Jaú /." Marília : [s.n.], 2009. http://hdl.handle.net/11449/93633.

Full text

Abstract:

Orientador: Marta Lígia Pomim Valentim
Banca: José Oswaldo de Sordi
Banca: Bárbara Fadel
Resumo: No mundo globalizado as informações têm papel extremamente importante, visto que a internacionalização da economia exige excelência em relação aos sistemas de informação e documentação, por isso mesmo as informações se tornaram um recurso de gestão extremamente importante, mas nem sempre são valorizadas corretamente por parte das organizações. Nos ambientes organizacionais é absolutamente necessária a utilização de recursos tecnológicos para mediar o acesso e uso da informação pelo usuário, bem como para apoiar as distintas atividades organizacionais, desde as atividades cotidianas, o processo decisório, até o planejamento de ações estratégicas. O foco do problema de pesquisa refere-se aos fluxos informacionais em âmbito organizacional, mais especificamente os fluxos informacionais vinculados ao processo de inteligência competitiva organizacional (ICO). O objetivo deste estudo visava a analisar a contribuição das tecnologias de informação e comunicação (TICs), através dos sistemas integrados de gestão, mais especificamente o Enterprise Resource Planning (ERP), aplicado ao processo de inteligência competitiva organizacional nas indústrias associadas ao Sindicato Calçadista da cidade de Jaú/SP. Estudou-se os conceitos, definições, métodos e técnicas relacionados ao processo de ICO e às TICs, mais especificamente o ERP, por meio da análise da literatura nacional e internacional, assim como identificou-se e analisou-se no universo pesquisado as indústrias que possuem e aplicam o sistema ERP ou outro sistema semelhante, visando a analisar a relação do uso desse tipo de sistema para a competitividade organizacional. Da mesma forma, verificou-se a ocorrência do uso de métodos e técnicas aplicados ao processo de inteligência competitiva organizacional, desde que baseados em sistemas ERP. A pesquisa é descritiva exploratória... (Resumo completo, clicar acesso eletrônico abaixo)
Abstract: In the world globalized the information have seen, extremely important role that to economy and requires excellence regarding the information and documentation systems, by that even the information became a resource of extremely important management, but do not always be valued correctly on the part of organizations. In organizational environments is absolutely necessary the utilization of technological resources for mediate the access and use of information by the user, as well like for support the distinct organizational activities, since the routine activities, the decision making process, until the planning of strategic actions. The focus of problem of research refers to the information flows in organizational scope, more specifically the information flows linked to the organizational competitive intelligence process (OCI). The objective of this study aims analyze the contribution of information and communication technologies (ICTs), through the management integrated systems, more specifically the Enterprise Resource Planning (ERP), applied to the organizational competitive intelligence process in the associated industries to the Footwear Syndicate of Jaú/SP city. Intends to study the concepts, definitions, approaches and techniques related to the OCI process and ICTs, more specifically the ERP, through the analysis the international and national literature, as well as intends identify and analyze in universe researched the industries that possess and apply the system ERP or another similar system, aiming at analyze the relation of the use of that system kind for the organizational competitiveness. Similarly, intends to verify the occurrence of use of approaches and techniques applied to the organizational competitive intelligence process, since based in ERP systems. The research is descriptive exploratory, of qualitative nature, analyzes data and information collected... (Complete abstract click electronic access below)
Mestre

APA, Harvard, Vancouver, ISO, and other styles

4

Ely, Patrícia Bins. "Medindo a satisfação dos usuários finais e dos usuários-chave de um sistema de gestão empresarial, na empresa Springer Carrier." reponame:Biblioteca Digital de Teses e Dissertações da UFRGS, 2010. http://hdl.handle.net/10183/19109.

Full text

Abstract:

Altos investimentos são feitos na área de tecnologia da informação (TI), especialmente em sistemas de gestão empresarial (ERP). Entretanto, tais investimentos não garantem o sucesso do sistema. Estudos indicam que o sucesso de um sistema de informação pode ser avaliado através da satisfação dos usuários do sistema. O tema deste estudo é a satisfação do usuário final e do usuário-chave de um sistema de gestão empresarial (ERP) como forma de avaliar o sucesso do sistema. O objetivo da pesquisa é medir a satisfação dos usuários do sistema. O método utilizado é a pesquisa Survey, realizada a partir da combinação de dois modelos apresentados pela literatura, um para o usuário final e o outro para o usuário-chave. A pesquisa foi realizada em duas etapas: o estudo piloto e a pesquisa final. O processo de validação e refinamento do instrumento utilizou diferentes técnicas, como: Validade de Face e Conteúdo, Análise de Confiabilidade (Coeficiente Alfa de Cronbach), Análise de Item Total Corrigido (CITC), Análise Fatorial Exploratória Convergente (Teste de Unidimensionalidade) e Discriminante. Foi verificado que as variáveis Acuracidade e Confiabilidade se agruparam em uma única variável (Exatidão). As demais variáveis permaneceram iguais e nenhum item precisou ser excluído. Através da Análise de Regressão, foi possível constatar que existe uma relação entre as variáveis 'Percepção de Sucesso do Sistema’ e ‘Satisfação com o Sistema’. A principal contribuição desta pesquisa tanto para a prática gerencial como para o meio acadêmico e empresarial é a validação de um instrumento de pesquisa adaptado para a realidade brasileira, capaz de medir a satisfação do usuário de um sistema de gestão empresarial (ERP), através da percepção dos usuários do sistema.
Large investments are made in Information Technology (IT), specially in Enterprise Resource Planning Systems (ERP). But such investments are not a success guarantee. Previous researches show that the Information System (IS) success might be evaluated by determining the system users’ satisfaction. The subject of this paper is the ERP end-users’ and key-users’ satisfaction as a mean to evaluate ERP success. The purpose of this research is to measure ERP users’ satisfaction. The method used is a survey, which was based on a combination of two previous models, one about end-users’ and the other about key-users’ satisfaction. The survey was conducted in two steps: pre-test study and final study. The instrument was validated and refined through the use of qualitative and quantitative procedures such as face and content validity, reliability analysis (Cronbach Alfa), corrected item total correlation (CITC), exploratory factor analysis within and among blocks. As a result, the variables Accuracy and Reliability merged into a new variable (Exactness). All other variables remained the same, and none had to be excluded. Through the Regression Analysis it was possible to verify that there is a relationship between ‘System Perceived Success’ and ‘System Satisfaction’. The main academic and managerial contribution of this paper is a research instrument, duly validated and adapted to Brazilian reality, to measure ERP users’ satisfaction.

APA, Harvard, Vancouver, ISO, and other styles

5

Chan, Eric Wai Leung, and eric_wl_chan@yahoo com hk. "Knowledge Management (KM) Using Enterprise Resource Planning (ERP) System." RMIT University. Property, Construction and Project Management, 2009. http://adt.lib.rmit.edu.au/adt/public/adt-VIT20091021.121704.

Full text

Abstract:

The construction industry has long been criticized as being not advance enough to use information communication technology (ICT) and slow to adopt knowledge management (KM). This research demonstrates how using an effective and efficient ICT systems can improve KM, and that an enterprise resource planning (ERP) system can be one tools to help improve KM. An ERP system is also a powerful tool to help integrate business processes which has particular use in the construction industry. The principle objective of this research was to explore the drivers and inhibiters that determined successful adoption and use of an ERP system at its actual implementation stage. Secondly, it aimed to identify successful factors of a partnering strategy and its integration into the ERP system. The third objective was to investigate the appropriate leadership style that influenced the ERP system and the partnering strategy, and to identify the impact of culture on the leadership style. The research was conducted within the context of a Hong Kong construction organization. This research makes a contribution in two spheres: PM and the construction industry. The first implication for PM theory is to illustrate how knowledge has been efficiently managed within a construction organization by using ICT/ERP.

APA, Harvard, Vancouver, ISO, and other styles

6

Madapusi, Arunkumar P. White Richard E. "Post-implementation evaluation of enterprise resource planning (ERP) systems." [Denton, Tex.] : University of North Texas, 2008. http://digital.library.unt.edu/permalink/meta-dc-6081.

Full text

APA, Harvard, Vancouver, ISO, and other styles

7

Madapusi, ArunKumar. "Post-Implementation Evaluation of Enterprise Resource Planning (ERP) Systems." Thesis, University of North Texas, 2008. https://digital.library.unt.edu/ark:/67531/metadc6081/.

Full text

Abstract:

The purposes of this dissertation were to define enterprise resource planning (ERP) systems, assess the varying performance benefits flowing from different ERP system implementation statuses, and investigate the impact of critical success factors (CSFs) on the ERP system deployment process. A conceptual model was developed and a survey instrument constructed to gather data for testing the hypothesized model relationships. Data were collected through a cross-sectional field study of Indian production firms considered pioneers in understanding and implementing ERP systems. The sample data were drawn from a target population of 900 firms belonging to the Confederation of Indian Industry (CII). The production firms in the CII member directory represent a well-balanced mix of firms of different sizes, production processes, and industries. The conceptual model was tested using factor analysis, multiple linear regression analysis and univariate Anova. The results indicate that the contributions of different ERP system modules vary with different measures of changes in performance and that a holistic ERP system contributes to performance changes. The results further indicate that the contributions of CSFs vary with different measures of changes in performance and that CSFs and the holistic ERP system influences the success achieved from deployments. Also, firms that emphasize CSFs throughout the ERP implementation process achieve greater performance benefits as compared to those that focus on CSFs during the initial ERP system deployment. Overall, the results of the study support the relationships hypothesized in the conceptual model.

APA, Harvard, Vancouver, ISO, and other styles

8

McGinnis, Thomas C. "Factors Influencing Post-adoptive Enterprise Resource Planning (ERP) Utilization." Thesis, University of North Texas, 2011. https://digital.library.unt.edu/ark:/67531/metadc84247/.

Full text

Abstract:

Organizations expend a great deal of time, effort and money on the implementation of enterprise resource planning (ERP) systems. They are considered the price of entry for large organizations to do business. Yet the success rate of ERP systems is poor. IS literature suggests that one possible reason for this is the underutilization of these systems. Existing ERP literature is replete with research to improve ERP project implementation success; however, notably absent from these streams is the research that identifies how ERP systems are utilized by individuals or organizations. This dissertation posits that increased ERP utilization can result from increased software and business process understanding gained from both formal training and experiential interventions. New dimensions of system utilization (required vs. optional) are proposed. The purpose of this dissertation is to examine how these interventions impact ERP utilization. The results of this dissertation show that while software-training interventions are important to understanding, it is the business process training interventions that seem to provide the greater effect on understanding. This increased understanding positively affects utilization scenarios where a mixture (required vs. optional) of software features and business process tasks can be leveraged by end-users. The improved understanding of post-adoptive ERP utilization gained from this study benefits both researchers and practitioners.

APA, Harvard, Vancouver, ISO, and other styles

9

Haider, Sayed Jawad, Pasha Asif Mohammad, and Gbanju Patt Aruwayo-Obe. "Enterprise Resource Planning: Adding value to E-business." Thesis, Jönköping University, Jönköping International Business School, 2006. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-451.

Full text

Abstract:

Organizations are now more than ever before faced with rapid changes in the market place and the need to stay competitive, profitable and satisfy customers and suppliers has driven them to seek technologies that will help them realize these goals. Two of the main con-tenders are Enterprise Resource Planning (ERP) and E-business related technologies. There appear not to be so many publicized literatures on the relationship between ERP and E-business. It is based on this that this report studied six (6) cases to examine the value of ERP to E-business. This study discusses their relationship, how they impact each other and how they can be made to be more useful when integrated using Exploratory Data Analysis (EDA) and empirical research. What transpires from this research is that both vendors and organizations using these two technologies assigns specific values that ERP has on E-business according to their degree of importance. These values in order of importance are; increased competitiveness, increased agility and speed of business operations, improved communication, increased sales, improved business processes, reduced cost and increased profitability. Finally the study examines these values and concluded based on these values to suggest the implications for future research.

APA, Harvard, Vancouver, ISO, and other styles

10

Albers, Jason. "Bill of material testing for enterprise resource planning (ERP) implementation." Menomonie, WI : University of Wisconsin--Stout, 2004. http://www.uwstout.edu/lib/thesis/2004/2004albersj.pdf.

Full text

APA, Harvard, Vancouver, ISO, and other styles

11

Greaves, Ian. "An Investigation of Enterprise Resource Planning (ERP) and Supporting Technologies." NSUWorks, 2011. http://nsuworks.nova.edu/gscis_etd/168.

Full text

Abstract:

Today's workforce demands the ability to multi-task. Enterprise Resource Planning (ERP) aids businesses by attempting to integrate all departments and functions across a company to create a single software program that runs off one database. An investigation of ERP and supporting technologies was conducted to determine if organizations utilized the full potential of the systems they installed. The researcher investigated companies that have installed ERP systems, and with the use of an online survey, determined the extent to which the companies utilized the full potential of the systems. The study was also conducted to learn the best practices that can be used in ERP system implementation, system maintenance, system expansion, and related activities to recommend to individuals and organizations that can benefit from the research. A link to an online questionnaire was sent to ERP end-users and implementers via email. This mode of distribution was the most efficient because survey participants were able to access the questionnaire in real time and the researcher was also able to retrieve the responses instantaneously. The responses were retrieved and recorded in an Excel database and pivot tables were used to analyze the data. The data collected from 18 different types of businesses revealed 8 major software packages, over 80% of the organizations sponsored end-user training, and the impetus for implementing ERP focused on three unanimous reasons: reduced cost, increased productivity, and increased efficiency. While the responses were fewer than anticipated, the results supported the researcher's hypothesis that ERP systems are typically not fully utilized to their full potential. The researcher noted that 60% to 70% of the ERP systems installed were underutilized. This was determined by calculating the percentage of ERP modules utilized in a single system versus the total available modules that can be fully utilized. Additionally, the research literature supported the hypothesis that the underutilization of an ERP system compromises its anticipated benefits and does not support the null hypothesis that there are no significant relationships among technologies (project management, business process re-engineering, and customer relationship management) used to develop and support the utilization of ERP systems.

APA, Harvard, Vancouver, ISO, and other styles

12

Brehm, Nico. "Föderierte ERP-Systeme auf Basis von Web-Services /." Aachen : Shaker, 2009. http://d-nb.info/993898335/04.

Full text

APA, Harvard, Vancouver, ISO, and other styles

13

Seidel, Gunter. "A method for assessing the likelihood of burn-out of global ERP-programmes." Hamburg Kovač, 2009. http://d-nb.info/996579702/04.

Full text

APA, Harvard, Vancouver, ISO, and other styles

14

Wickramasinghe, Jayantha. "The value relevance of enterprise resource planning information /." Gold Coast, Qld. : Bond University, 2007. http://epublications.bond.edu.au/theses/wickramasinghe.

Full text

Abstract:

Thesis (Ph. D.)--Bond University, 2007.
"Submitted in total fulfillment of the requirements of the degree of Doctor of Philosophy." Includes bibliographical references (leaves 145-159). Also available via the World Wide web.

APA, Harvard, Vancouver, ISO, and other styles

15

Al-Fawaz, Khaled. "Investigating enterprise resource planning adoption and implementation in service sector organisations." Thesis, Brunel University, 2012. http://bura.brunel.ac.uk/handle/2438/10078.

Full text

Abstract:

This thesis investigates Enterprise Resource Planning (ERP) adoption and implementation in Service Sector Organisations (SSOs). ERP is a business management system that has emerged to support organisations to use a system of integrated applications to enhance their Information Technology (IT) infrastructures, enhance business processes and deliver high quality of services. Regardless of the fact that several other sector organisations have adopted and implemented ERP systems, its application in SSOs is rather inadequate. Among other reasons, two core rationales can be attributed to the latter fact – firstly, SSOs lack the sufficient knowledge, expertise and training to implement such sophisticated integrated systems and secondly, the top management lacks the ability to take appropriate decisions for ERP adoption and implementation. However, merely focusing on a number of factors influencing ERP adoption and implementation may not be suffice, as there is a need for a systematic decision-making process for adopting and implementing ERP systems in SSOs. The limited number of ERP systems’ applications in SSOs has resulted in inadequate research in this area with many issues, like its adoption and implementation requiring further exploration. Despite, the implications of ERP systems have yet to be assessed in SSOs, leaving ample scope for relevance and producing a unique piece of research work. Thus, the author demonstrates that it is of high importance to investigate this area within SSOs and contribute towards successful ERP adoption and implementation. This thesis makes a step forward and contributes to the body of knowledge as it: investigates factors influencing the decision-making process for ERP adoption and implementation in SSOs, prioritises the importance of factors influencing ERP adoption and implementation, evaluates ERP lifecycle phases and stages, maps the ERP factors on different phases and stages of the ERP lifecycle, and in doing so, to propose a model for ERP adoption and implementation in SSOs. The author claims that such an ERP adoption and implementation process in SSOs is significant and novel as: it extends established norms for ERP adoption and implementation, by including Analytical Hierarchy Process (AHP) technique for prioritising the importance of factors, thus, facilitating SSOs to produce more robust proposals for ERP adoption and implementation. The author further assess the proposed ERP adoption and implementation model by using a qualitative, interpretive, multiple case study research strategy. Findings from two case studies demonstrate that such a systematic approach contributes towards more robust decisions for ERP adoption and implementation and indicates that it is acceptable by the case study organisations. The thesis proposes, assesses and presents a novel model for ERP adoption and implementation in SSOs and contributes to the body of knowledge by extending the literature.

APA, Harvard, Vancouver, ISO, and other styles

16

Swanier, Wanda A. "Strategies for Implementing a Successful Enterprise Resource Planning System." ScholarWorks, 2016. https://scholarworks.waldenu.edu/dissertations/2274.

Full text

Abstract:

The U.S. Department of Defense executives consider enterprise resource planning systems as a critical technology because of increasingly global operations and audit compliance pressures, which may affect organizational performance and overall success. The estimated cost to implement enterprise resources systems to avoid failure and meet budget cost across the Department of Defense services and agencies has ranged from $530 million to $2.4 billion. Guided by the general systems theory, the purpose of this single-case study was to explore enterprise resource planning strategies developed and implemented by United States Marine Corps military leaders. Data collection consisted of a review of organizational documents and semistructured interviews of 5 organizational leaders in a United States Marine Corps base in Albany, Georgia. Data analysis entailed interview transcription, keyword and phrase coding, and emergent theme identification. The prominent emergent themes were essential strategic planning guidance and organizational leaders and change management, which are the essential components for effectively implementing enterprise resource planning systems. The Department of Defense executives and senior leaders may use the findings of this study to develop an essential strategic plan, which could reduce the excessive cost and over-budget associated with enterprise resource planning systems. Social change implications include enhancing end user knowledge and reducing inefficiencies within organizations to improve corporate social responsibility.

APA, Harvard, Vancouver, ISO, and other styles

17

Schmid, Simone. "Wissenbasierte Konzeption der Wartungsorganisation im Betrieb komplexer ERP-Systeme." Göttingen Cuvillier, 2008. http://d-nb.info/993156290/04.

Full text

APA, Harvard, Vancouver, ISO, and other styles

18

Payne, Lacy. "Implementation of a New Enterprise Resource Planning System." TopSCHOLAR®, 2014. http://digitalcommons.wku.edu/theses/1401.

Full text

Abstract:

The objective of this thesis was to upgrade an Enterprise Resource planning system that was outdated into a new age Enterprise resource planning system based centered on a scheduling algorithm. This was a key change that needed to be made to transform the company from old thinking to new. Primarily the testing of this implementation was done through mapping of processes, followed by trial and error, and finally improving and sustaining the processes it took to use the system correctly. The mapping of the processes was completed by the Process Manager as well as the Lead, Supervisor, or Manager of the area being revamped. When processes were originally mapped for the flow of the implementation, the chart was five pages. After implementation, the same processes streamlined using the new Enterprise resource planning system is now only two pages. After all implementations were complete, more than $150,000 in salaries was saved, as well as many unnecessary and tedious job functions. While continuous improvement must follow, the original objective of this thesis was met with great success.

APA, Harvard, Vancouver, ISO, and other styles

19

Restemis, Andreas, and Lovelyn Okpor. "ENTERPRISE RESOURCE PLANNING SYSTEMS, BUSINESS PERFORMANCE AND USERS COMPLAINTS." Thesis, Högskolan i Gävle, Avdelningen för ekonomi, 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-15245.

Full text

Abstract:

Introduction: Enterprise recourse planning (ERP) is a system that combines software, hardwareand people to manage information The aim of this study is to investigate ERP systems effect onbusiness performance (advertised vs. realized benefits) and user’s complaints. It also aims toidentify the most important issue a company faces after implementing an ERP system and if thisstops potential benefits from happening. This will be viewed from a user’s perspective. Approach/Methodology: This research includes qualitative and quantitative primary data withsecondary data to answer the research questions posed. It is based on a number of semistructuredinterviews of people well versed in ERP systems presented in case study form.Alongside, it also utilizes a series of questionnaires presented in tabular form. The data wasanalyzed and linked with theory to provide answers and test assumptions. Findings: ERP systems provide their advertised benefits to a large extent. The most importantorganizational issue after implementing an ERP system is resistance to change and this issueaffects the benefits realization of the system. Finally, user’s complaints about ERP systems arevaried and include the speed of the system, support in error situations and general complexity. Conclusions: Even though it provides many benefits in business performance, an ERP system,selection and implementation in a company is a critical step. The whole process is complicated,resource consuming, takes a long time and can encounter problems. Mistakes in theimplementation cost a company more resources to fix after they happen. In this case preventionis better than cure and the best medicine.Implications and Value of research: ERP system implementation and use should bemethodically planned from the beginning to get maximum benefits realization. This is especiallyimportant in effectively managing change in an organization. In this issue, top level managersshould be aware and committed to. Suggestion for future studies: A possible research that could correlate user complaintcategories already established with age group of respondents under a global perspective.

APA, Harvard, Vancouver, ISO, and other styles

20

Arko, Dora Kwei. "Successful Strategies for Energy Sector Enterprise Resource Planning Projects." ScholarWorks, 2019. https://scholarworks.waldenu.edu/dissertations/7213.

Full text

Abstract:

Business leaders use enterprise resource planning (ERP) to integrate and streamline business functions and processes. Each year, the majority of these projects fail due to project managers' ineffective management of the project scope. The successful implementation of ERP software enhances the flow of information in organizations and tends to improve the performance of employees and job satisfaction, resulting in improved sustainability and profitability. The Leavitt organizational change management model was used as the conceptual framework for this multiple-case study. The purpose of the study was to explore the strategies project managers in the energy sector used to implement successful ERP projects. The target population included 3 project managers from 3 energy-sector companies in the Greater Accra region of Ghana and the Nairobi region of Kenya who have successfully implemented ERP projects. Data were collected using face-to-face, semistructured interviews. Data analysis consisted of reviewing interview transcripts, grouping the data into themes, and interpreting the meaning of the themes and data. The 5 main emerging thematic categories encompass the strategies shared by the 3 participants, which were competency of the project managers, competency of the project team members, the involvement of the stakeholders, strategic practices employed and followed, and other strategies for improvement. From the perspective of positive social change, the findings of this study may provide insight that business leaders can use to improve the performance of their firms, enhance sustainability and profitability, and create employment opportunities for the community.

APA, Harvard, Vancouver, ISO, and other styles

21

Schmelich, Volker, and Rainer Alt. "Functional Analysis of Open Source ERP Systems – An Exploratory Analysis." Universitätsbibliothek Leipzig, 2012. http://nbn-resolving.de/urn:nbn:de:bsz:15-qucosa-81833.

Full text

Abstract:

Während Open Source-Software wie etwa Linux, der Apace Webserver oder die OpenOffice-Suite eine grosse Verbreitung erfahren haben, sind Open Source-Lösungen zur Unterstützung betrieblicher Aufgaben weniger bekannt. Dieser Bericht unternimmt ausgehend von den funktionalen Anforderungen der Auftragsabwicklung eines Industrieunternehmens einen Vergleich bestehender Lösungen und diskutiert die Einsatzmöglichkeiten aus heutiger Sicht.

APA, Harvard, Vancouver, ISO, and other styles

22

Urwin, Gerry. "Learning from complex information systems implementation : case studies in ERP projects." Thesis, Henley Business School, 2002. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.268860.

Full text

APA, Harvard, Vancouver, ISO, and other styles

23

Basit, Syed Abdul, and Omar Malik. "Planning and Analysis of Knowledge Intensive Enterprise Resource Planning Systems." Thesis, Blekinge Tekniska Högskola, Avdelningen för för interaktion och systemdesign, 2008. http://urn.kb.se/resolve?urn=urn:nbn:se:bth-4327.

Full text

Abstract:

ERP software and applications have become basic requirement of almost every organization in order to compete with each other and in time constraint. In order to develop an efficient application, project planning and analysis play very important role in better understanding of the problem domain and to provide a risk free solution. There are many different approaches which software developers used to develop the systems. These traditional approaches have some drawbacks and constraints. Either these are ad-hoc basis or have some fixed patterns and rules. We discussed all these techniques and suggest that planning and analysis of ERP application during its development can be done by applying more appropriate knowledge engineering commonKADS model. CommonKADS is a structured approach, It comprises of different model suites. Thesis presents that by using commonKADS model for project planning and analysis, real problem domain and efficient solution can be identified. Also domain process is identified. Tasks related to each process in the domain are identified. Knowledge assets related to each task are identified. These features help in defining real knowledge specification. In this way, ERP applications can be made knowledge based. ERP systems were introduced to solve different organizational problems and provide integrated structure. Although ERP packages offer advantages to enterprises, they have not achieved many of their anticipated benefits. Autonomous and heterogeneous applications co-exist in companies with ERP systems and integration problem having not been addressed. This thesis seeks to make some suggestions to this area by studying and analyzing ERP problems, through mapping commonKADS methodology in a case study. Thesis in start, presents an overview about ERP applications, Knowledge Engineering and commonKADS methodology. In the end, thesis presents our contribution a case study ―online courses Registration Portal for BTH which shows that planning and analysis of ERP applications by using commonKADS methodology helps in reaching knowledge based and more accurate solutions.
Syed Abdul Basit basitbth@gmail.com, Omar Malik omar_m20@hotmail.com.

APA, Harvard, Vancouver, ISO, and other styles

24

Buleje, Miguel. "The Impact of Enterprise Resource Planning Systems on Small and Medium Enterprises." NSUWorks, 2014. http://nsuworks.nova.edu/gscis_etd/108.

Full text

Abstract:

Enterprise resource planning (ERP) systems are considered the price of entry in today's business environment, and the number of small and medium-sized enterprises (SME) retiring legacy systems in favor of ERP systems is increasing exponentially. However, there is a lack of knowledge and awareness of ERP systems and their potential benefit and effect on performance, and overall value to SMEs. While ERP adoption costs and potential benefits are high, it is not apparent whether the end result will translate into higher productivity for SMEs. The goal of this study is to evaluate the benefits that accrue to a firm on adoption of an ERP system. In the context of SME, a production function approach is used to assess benefits over short and long term. In addition to the production function approach, a variety of related methods such as those based on stock market valuation and Tobin's Q are examined. Data were collected using the well-known CRSP datasets for SMEs. Analysis of data suggests that ERP implementation has no effect on firm's performance as measured by profit margins, Tobin's Q ratio and Labor productivity. In fact, ERP investments do not yield noticeable improvements on the performance measures even four years after implementation. Weaknesses in data suggest that the conclusion may be seen as tentative. The results of this research study, added value to the academic knowledge base by helping to understand the effects ERPs have on SMEs overall performance.

APA, Harvard, Vancouver, ISO, and other styles

25

Lotfy, Mohamed Abdalla Mohamed Badreldin. "Sustainability of Enterprise Resource Planning (ERP) Benefits Postimplementation: An Individual User Perspective." ScholarWorks, 2015. https://scholarworks.waldenu.edu/dissertations/1316.

Full text

Abstract:

Although there is research about the use of enterprise resource planning (ERP) from a management perspective, the research is not clear as to whether the ERP benefits justify the costs, not only in dollars, but also in effort, from the end user's perspective. Using the theory of diffusion of innovation (DOI), the purpose of this quantitative research was to identify the set of postimplementation sustainability factors that maximized ERP user value, which are major issues for management, and measured their relative significance. The study's structural model incorporated the technology-organization-environment (TOE) framework, which is a conceptualization of the theory of diffusion of innovation, to predict the postimplementation sustainability factors from the ERP user's point of view. The partial least squares structure equation modeling (PLS-SEM) approach provided the needed explanatory analysis to test the predictive power of the structural model. The target population was organizational employees who had used an operational ERP system for at least 4 years in the state of Colorado. A convenience sample of 163 cases responded to the online questionnaire. Hypotheses testing indicated that the independent variables of ERP information quality, ERP system quality, ERP knowledge and learning, shared beliefs, job relevance, and coordination significantly impacted the dependent variable ERP user value. The positive social change implications of this study include a better understanding of ERP postimplementation sustainability factors from the users' perspectives and their social impact on organizational performance, which could lead to increased employee effectiveness, productivity, efficiency, and individual satisfaction due to ERP usage.

APA, Harvard, Vancouver, ISO, and other styles

26

Cunha, Artur Manuel Barros da. "Factores de sucesso com a adopção de sistemas ERP - Enterprise Resource Planning." Master's thesis, Instituto Superior de Economia e Gestão, 2005. http://hdl.handle.net/10400.5/18796.

Full text

Abstract:

Mestrado em Gestão
Existem, actualmente, disponíveis no mercado um conjunto de produtos informáticos que se apresentam como uma solução global para a área de gestão das organizações, vulgarmente conhecidos como Enterprise Resourse Planning (ERP). Este tipo de produtos pretende ser igualmente adaptável a diferentes tipos de empresas, quer ao nível da dimensão, quer do sector de actividade, quer ainda ao nível do tipo de produção. Pelos benefícios que potencialmente apresentam - possibilidade de integrar os dados e processos dos diversos departamentos, a permanente actualização da base tecnológica, entre outros - os ERP têm tido, em geral, uma grande aceitação no mercado, e representam para as organizações que os adoptam um esforço de investimento de um montante muito significativo. Este trabalho é um estudo das características dos sistemas ERP, dos seus processos de adopção e implementação, dos seus benefícios e impactos nas organizações e dos factores que podem ser considerados críticos para o sucesso das suas implementações. Foi realizado com base numa pesquisa bibliográfica, procurando sistematizar os conhecimentos existentes, a qual foi seguida de uma investigação empírica, com a finalidade de observar o fenómeno na realidade empresarial.
Nowadays there are in the IS market, a set of information technology products that present themsdves us a global solution for organisational management, known as Enterprise Resourn Planning Systems (ERP). These products aim to be adaptable to different types of organisations, independent of size or sector. Due to the potential benefits provided - the possibility of integration of data and processes from various departments; permanent technological modemisation; etc. -ERP generally has considerable acceptance in the market, although representing a great investment effort for the organisation This thesis is a study about ERP systems characteristics; its adoption and implomentation process; its benefits and impacts in the organisations; and of the factors that could be considered criticai to successful implementation. This thesis was based on hterature review, trying to summarize existing knowledge, followed by empiric investigation with the aim of observing the phenomenon in the business environment.
info:eu-repo/semantics/publishedVersion

APA, Harvard, Vancouver, ISO, and other styles

27

Swart, Daniel. "Enterprise resource planning (ERP) : a study of the key benefits and challenges of implementing ERP systems." Thesis, Stellenbosch : Stellenbosch University, 2006. http://hdl.handle.net/10019.1/19807.

Full text

Abstract:

Thesis (MBA) -- Stellenbosch University, 2006.
ENGLISH ABSTRACT: The main objective with this study was to analyse and evaluate the strategies employed by South African Breweries in the implementation of ERP systems with specific reference to the Strategic Enterprise Management (SEM) model. The study would have further identified the key success factors of implementing ERP systems and state the reasons for ERP system implementation failure. The combination of intense global compeution and powerful new information technologies has led to a rush toward ERP systems and intensified efforts to re-engineer organisational processes. Although most ERP systems are justified on the basis that they integrate disparate organisational systems or standardise organisational processes on best practice, most businesses find that the costs and risks are significantly more than benefits during the early stages following implementation of an ERP system. Some businesses have however been able to transform their supply chain processes as result of ERP implementation. Businesses must overcome daunting challenges fn order to generate value from ERP systems. ERP systems typically consist of modules, each with functionality relating to organisational functions, such as production, finance, human resources and logistics. Development and sales of ERP systems rapidly increased between 1992 and 1999 when most large corporations, which could typically make use of these systems, installed these systems. The market has recently slowed down and ERP software developers now face strong competition and are challenged to find new ways to differentiate products from those of competitors. New information systems have been developed to complement and even replace ERP systems such as Advanced Planning Systems (APS) and Supply Chain Management systems (SCM). The successful implementation of ERP systems are largely dependant on the way that a company approaches, considers and implements ERP systems. It is important to note that ERP systems implementations are not just another IT project or project implementation, but has a human element attached to the implementation process that is centric to the success of the implementation process. The study concluded that the top contributor for a successful ERP implementation is getting the employees and all persons in the process involved, on board and motivated by the process of implementation. Other important factors are a strong commitment from upper management as an implementation involves significant alterations to existing business practices, issues related to reengineering the business processes and integrating the other business applications to the ERP backbone. Upper and middle management plays a key role in managing the change that ERP brings into an organisation. It must be noted that once implemented, an ERP system is difficult and expensive to undo. In addition organisations may have to implement custom applications in addition to the ERP software as no single ERP solution can satisfy all the business needs. It is apparent that most ERP implementation successes are attributable to excellent planning, employee involvement and effective communication. Thus it is imlXlrtant for an organisation to have the above as top priorities in ERP implementation. Successful ERP implementation will be greatly enhanced if the employees are properly involved in the process and are given the necessary recognition and respect they deserve. Without dedicated employees to implement and apply the system, the organisation will be wasting its resources and capital on a system that will never be fully utilised. Although an ERP implementation effort can be completed by consultants, problems will arise if the proper employees are not available to sUPlXlrt the project. The trained employees who grow with the system and make the system expand and evolve with the company, will be true assets of the company and more than worth the investment.
AFRIKAANSE OPSOMMING: Die doelwit van die studie was om die strategie toegepas deur Suid Afrikaanse Brouery tydens implementering van Ondememing Hulpbron Beplanning (OHS) stelsels te analiseer en evalueer met 'n spesiale fokus op die Strategiese Ondememing Bestuur (SOB) model. Die studie identifiseer ook die sleutel sukses faktore vir die implementering van aHS stelsels en bespreek die redes vir onsuksesvolle aHB stelsel impJementering. Die kombinasie van intense globale kompetisie en kragtige nuwe inligtingstelsels het aanleiding gegee tot 'n toename in aHB stelsels en het gelei tot hemude fokus op proses herstrukturering. Nieteenstaande die feit dat meeste aHB stelsels geregverdig kan word op grand van hulle integrasie van losstaande organisasie stelsels of standaardisasie van organisasie prosesse en beste praktyke, vind die meeste besighede dat die koste en risiko tydens die eerste fases na implementering betekenisvol meer is as die voordele. Sommige besighede was egter in staat om hulle verskaffingsketting prosesse te transformeer deur die implementering van aHB stelsels. Besighede moet egter oorweldigende uitdagings oorkom om waarde te genereer met aHB stelsels. aHB stelsels betaan tipies un verskeie modules, met elkeen funksionaliteite wat betrekking het op die besigheids funksies soos produksie, finansies, menslike hupbronne en logistiek. Die ontwikketing en verkope van aHB stelsels het drasUes toegeneem sedert 1992 tot 1999 toe meeste groot besighede wat kon gebruik maak van die stelsels, dit implementeer het. Die mark het onlangs afgeneem en aHB sagteware ontwikkelaars word nou gekonfronteer met strawwe kompetisie en moet nuwe maniere vind om hulle prod uk te onderskei van die kompetisie. Nuwe inligting stelsels is ontwikkel wat bestaande aHB stelsels komplimenteer en selts vervang soos byvoorbeeld Gevorderde Beplanning Stelsels (GBS) en Verskaffingketting Bestuur stelsels (VKB). Die suksesvolle implementering van aHB stelsels is grootHks afhanklik van die wyse waarop 'n besigheid OHB stelsels benader, oorweeg en implementeer. Dit is belangrik om in gedagte te hou dat OHB stelsel impfementering nie net nog 'n IT projek of projek implememtering is nie, maar dat daar 'n menslike element in die implementering proses betrokke is wat 'n kernfaktor in die sukses van die implementering is. Die studie het tot die slotsom gekom dat die hoof bydraende faktor tot suksesvolle implementering van OHB stelsels is om wer1<.nemers en aile relevante persone Ie betrek en te motiveer met die implementerings proses. Ander belangrike faktore sluit in onderneming van senior bestuur aangesien implementering bekenisvolle veranderinge aan bestaande praktyke behels asook die herontwerp van besigheids prosesse en integrasie van ander besigheids toepassings. Middel en senior bestuur het 'n integrale rol in die bestuur van verandering wat OHB stelsels in die firma teweeg bring. Dit is belangrik om kennis te neem dat OHB stelsels na implementering moeilik en teen hoe koste ongedaan gemaak kan word. Besighede mag selfs nodig he om addisionele toepassings te implementeer aangesien geen OHB sagteware stelsels aan aile besigheidsbehoeftes kan voldoen nie. Dit is duidelik dat die meeste OHB implementering suksesse toegeskryf kan word aan uitstekende beplanning, werknemer betrokkenheid en effektiewe kommunikasie. Dit is dus noodsaaklik vir die firma om begenoemde as die hoogste prioiriteite vir die implementering van OHB stelsels na te volg. Suksesvolle OHB stelsel implementering word grootliks bevorder indien die werknemers deeglik betrokke is in die proses, asook die nodige erkenning en respek ontvang. S~nder toegewyde werknemers om die stelsel Ie implementeer en toe te pas sal die organisasie hulpbronne en kapitaal vermors op 'n stelsel wat nooil ten volle benut sal word nie. AJhoewel OHB implementering gekomplimenteer kan word deur konsultante sal daar probleme ontstaan indien die toepaslike werknemers nie beskikbaar is om die projek te ondersteun nie. Die opgeleide werknemer wat saam met die stelsel groei en wat die stelsel help uitbrei en ontwikkel saam met die organisasie is 'n ware aanwins vir die firma en meer as die belegging werd

APA, Harvard, Vancouver, ISO, and other styles

28

Bally, Olivier. "ERP-Lösungen für Sozialfirmen im Kontext des technologischen Wandels." Saarbrücken VDM, Müller, 2007. http://deposit.d-nb.de/cgi-bin/dokserv?id=2918476&prov=M&dok_var=1&dok_ext=htm.

Full text

APA, Harvard, Vancouver, ISO, and other styles

29

Brehm, Lars. "Postimplementierungsphase von ERP-Systemen in Unternehmen : organisatorische Gestaltung und kritische Erfolgsfaktoren /." Frankfurt am Main [u.a.] : Lang, 2004. http://www.gbv.de/dms/zbw/394633385.pdf.

Full text

APA, Harvard, Vancouver, ISO, and other styles

30

Harrison, Joycelyn Lorraine. "MOTIVATIONS FOR ENTERPRISE RESOURCE PLANNING (ERP) SYSTEM IMPLEMENTATION IN PUBLIC VERSUS PRIVATE SECTOR ORGANIZATIONS." Doctoral diss., University of Central Florida, 2004. http://digital.library.ucf.edu/cdm/ref/collection/ETD/id/4452.

Full text

Abstract:

The goal of this research was to increase the knowledge base regarding Enterprise Resource Planning (ERP) Software implementation, particularly in the public sector. To this end, factors regarding benefits sought through ERP system implementation and critical factors surrounding successful ERP implementation were identified. In addition, the perception of project team members' satisfaction with modules implemented and their concerns about implementing ERP software were identified in this study. The results of this study provided recommendations for public and private sector organizations in order to increase their opportunity for successful ERP system implementation. The literature review and results of this study found suggested that the benefits sought during ERP system implementation were consistent among public- and private-sector organizations. Benefits such as increased standardization, better reporting, and reduced operational costs were recognized as goals of ERP implementation. Factors that attributed to successful ERP system implementations were top management support, and knowledgeable project managers and team members. The t-test analyses found differences among the two groups, public and private sector organizations, regarding some benefits sought and the level of satisfaction with some modules. The study included recommendations for organizations to fully research ERP functionality prior to implementation, implement strong change management, use other means of measuring return on investment, ensure employee buy in and top management involvement, and avoid scope creep.
Ed.D.
Department of Educational Research, Technology and Leadership
Education
Educational Research, Technology, and Leadership

APA, Harvard, Vancouver, ISO, and other styles

31

Burton, Richard. "A Methodology to Select an Enterprise Resource Planning System for a Small or Medium Sized Enterprise." FIU Digital Commons, 2011. http://digitalcommons.fiu.edu/etd/387.

Full text

Abstract:

Enterprise Resource Planning (ERP) systems are software programs designed to integrate the functional requirements, and operational information needs of a business. Pressures of competition and entry standards for participation in major manufacturing supply chains are creating greater demand for small business ERP systems. The proliferation of new offerings of ERP systems introduces complexity to the selection process to identify the right ERP business software for a small and medium-sized enterprise (SME). The selection of an ERP system is a process in which a faulty conclusion poses a significant risk of failure to SME’s. The literature reveals that there are still very high failure rates in ERP implementation, and that faulty selection processes contribute to this failure rate. However, the literature is devoid of a systematic methodology for the selection process for an ERP system by SME’s. This study provides a methodological approach to selecting the right ERP system for a small or medium-sized enterprise. The study employs Thomann’s meta-methodology for methodology development; a survey of SME’s is conducted to inform the development of the methodology, and a case study is employed to test, and revise the new methodology. The study shows that a rigorously developed, effective methodology that includes benchmarking experiences has been developed and successfully employed. It is verified that the methodology may be applied to the domain of users it was developed to serve, and that the test results are validated by expert users and stakeholders. Future research should investigate in greater detail the application of meta-methodologies to supplier selection and evaluation processes for services and software; additional research into the purchasing practices of small firms is clearly needed.

APA, Harvard, Vancouver, ISO, and other styles

32

Khan, Muhammad Salman, and Shellybrown Ekane Ngulle. "ENTERPRISE RESOURCE PLANNING : ERP IMPLEMENTATION: CRITICAL SUCCESS FACTORS WITH FOCUS ON CHANGE MANAGEMENT." Thesis, Mälardalen University, School of Sustainable Development of Society and Technology, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-6380.

Full text

Abstract:

Abstract: Date: June 2009

Authors: Ngulle Shellybrown Ekane - 810331

Muhammad Salman Khan - 810809

Title: ERP Implementation: Critical Success factors with focus on change management.

Introduction: IT has influenced its impact on business strategy and capabilities. Businessstrategy which has a fundamental role in an intense competitive environment, does not onlydetermines the success of business but governs the survival of business as well. EnterpriseResource Planning involves the integration of the data into a single system for information'sto be monitored and share within the organization which further aids the enhancement ofbusiness operations by changing business processes and provide support for organizations.
Purpose: The purpose of this research is to describe and analyze the critical success factors ofERP systems implementation keeping in view people, process and technology frameworkwith a prime focus on people (Change Management).
Research Question: Which factors are critical to ERP implementation success and howchange management influence ERP implementation process?
Research design: This research is based on qualitative approach which does not include anystatistical tools and methods. This research is entirely based on secondary data collectionmethod, and information has been collected from full text databases of MälardalensUniversity. Most of the articles, journals and conference papers were collected fromEMERALD, ELIN, PORTAL SUTL and IEEE. Reference books from university library werealso used in the course of the research.
Conclusion: The factors critical to ERP implementation success, identified are numerous,but every organization has its own core factors which are considered in the implementationprocess as mentioned by different authors. Successful change management could drive theimplementation process towards positive dimension for an organization to reap the benefitsprovided by the system, whereas lack of adequate change management strategies may resultin failure or negatively influence the implementation process.
Keywords: Enterprise Resource Planning (ERP), Critical Success Factors (CSF), Changemanagement.

APA, Harvard, Vancouver, ISO, and other styles

33

Pavin, Rafael Dalla Porta. "Utilização de Sistemas ERP (Enterprise Resource Planning) em uma perspectiva de mobilidade organizacional." Universidade do Vale do Rio dos Sinos, 2011. http://www.repositorio.jesuita.org.br/handle/UNISINOS/3013.

Full text

Abstract:

Submitted by Mariana Dornelles Vargas (marianadv) on 2015-03-16T19:29:43Z No. of bitstreams: 1 utilizacao_sistemas.pdf: 1457611 bytes, checksum: fb5f7cc37dacb710a6e5f08f866c8667 (MD5)
Made available in DSpace on 2015-03-16T19:29:43Z (GMT). No. of bitstreams: 1 utilizacao_sistemas.pdf: 1457611 bytes, checksum: fb5f7cc37dacb710a6e5f08f866c8667 (MD5) Previous issue date: 2011
Nenhuma
O uso das Tecnologias da Informação Móveis e Sem Fio (TIMS), está ocorrendo em grande ritmo de crescimento em todos os países do mundo, a partir de celulares, smartphones, notebooks ou tablets ligados por redes sem fios. O uso de sistemas ERP (Enterprise Resource Planning) está completamente difundido entre as organizações, sendo um assunto muito estudado desde o final dos anos 90. O uso das TIMS juntamente com sistemas ERP, é algo que mesmo sendo bastante utilizado nas empresas ainda não foi estudado no meio acadêmico, e por esse motivo, esse trabalho tenta identificar de que forma os sistemas ERP vêm sendo utilizados em uma perspectiva de mobilidade empresarial e quais são as decorrências deste uso para as empresas adotantes. Esse trabalho é uma pesquisa exploratória e está dividido em três partes, sendo a primeira uma pesquisa com os fornecedores de sistemas ERP, a segunda um estudo sobre quais funcionalidades do ERP com mobilidade são usadas em três empresas e finalizando com um estudo de caso múltiplo com três empresas usuárias de ERP com mobilidade. Os resultados da pesquisa mostram que somente 34% dos fornecedores de sistemas ERP pesquisados possuem aplicações móveis para seus ERPs. Além disso, a maioria das aplicações (53%) são voltadas para a área de vendas, fato esse que é refletido nas empresas pesquisadas, que só usam aplicações de auxílio à força de vendas. Por fim, é mostrado que nas empresas estudadas, o uso do ERP com mobilidade gerou para as organizações um aumento da produtividade, aumento da eficiência, redução dos custos, aumento da vigilância e controle sobre os funcionários e melhora da qualidade de vida dos usuários. Descobriu-se também que algumas das proposições de pesquisa não puderam ser confirmadas com uso do ERP com mobilidade, entre elas a sobrecarga de dados, melhoria no relacionamento com os clientes e fornecedores, melhoria na comunicação organizacional e aumento de receitas.
The use of Mobile and Wireless Information Technologies (MWIT) is outstandingly fast in every country of the world, from mobile phones, smartphones, laptops or tablets connected through wireless networks. The use of ERP (Enterprise Resource Planning) is completely spread among organizations, being a much studied topic since the late 90s. The use of MWIT with ERP systems is something that, even being used quite often in companies, has not been studied in academic field, and for that this paper attempts to identify how ERP systems have been used in an enterprise mobility perspective and what are the results of this use for the adopters. This paper is an exploratory research and is divided in three parts, the first one a survey with suppliers of ERP systems, the second a study on what features of ERP with mobility are used in three companies and to finish, a multiple study case with three companies users of ERP with mobility. The results show that only 34% of the surveyed ERP systems suppliers have mobile applications for their ERP. In addition, most applications (53%) is focused on sales, which reflects on the researched companies that only use sales support applications. Finally, it is shown that, in the studied companies, the use of ERP with mobility has increased productivity and efficiency, reduced costs, increased surveillance and control over employees and improved users life quality. It was also discovered that some research proposals could not be confirmed by the use of ERP with mobility, including data overload, improvement in relationship with customers and suppliers, improvement in organizational communication and profit increase.

APA, Harvard, Vancouver, ISO, and other styles

34

Correia, Magda Sofia Coelho. "Aplicação da plataforma SaaS - Software as a Service em Enterprise Resource Planning (ERP)." Master's thesis, Instituto Superior de Economia e Gestão, 2012. http://hdl.handle.net/10400.5/10499.

Full text

Abstract:

Mestrado em Gestão e Estratégia Industrial
As últimas evoluções tecnológicas na área das TI deram origem ao aparecimento dos conceitos de cloud computing e de software as a service que permitem às empresas aceder a aplicações para a gestão e monitorização do seu negócio normalmente a um baixo custo e á medida das suas necessidades. Este trabalho procura clarificar o conceito de cloud computing e Software as a Service, perceber o que esta alteração na forma de distribuição de um software irá alterar nas organizações e nas implementações de sistemas ERP. Compara as diferenças nas metodologias de implementação, mas também os efeitos tecnológicos e organizacionais que esta nova abordagem trás às empresas.
The latest technological developments in the IT area led to the emergence of the concepts, of cloud computing and software as a service that allow companies to access applications for the management and control of their business at a low cost but also, matching the technological complexity with their process needs. This work intends to clarify the concept of cloud computing and Software as a Service, enlighten, new method of software distribution will change organizations and ERP implementation. This work also compares the difference in implementation methodology, but also the technological and organizational effects that go behind this new approach.

APA, Harvard, Vancouver, ISO, and other styles

35

Chiawah, Tambei. "Relationship Between Enterprise Resource Planning System and Organizational Productivity in Local Government." ScholarWorks, 2019. https://scholarworks.waldenu.edu/dissertations/6409.

Full text

Abstract:

Organizations experience challenges despite efforts to increase productivity through implementing large-scale enterprise systems. Leaders of local government institutions do not understand how to achieve expected and desired benefits from the implementation of enterprise resource planning (ERP) systems. Lack of alignment between social and technical elements in ERP implementation depresses organizational productivity. The purpose of this quantitative correlational study was to examine whether social and technical elements increase use and productivity in ERP implementation. The research questions addressed the relationship between ERP and organizational efficiency, cross-functional communication, information sharing, ease of ERP use, and ERP usefulness. Sociotechnical systems theory provided the theoretical basis for the study. Data were collected from online surveys completed by 61 ERP users and analyzed using Wilcoxon matched pairs statistics and Spearman's correlation coefficient. Findings indicated a positive significant relationship between ERP and information sharing, a positive significant relationship between ERP system quality and ease of ERP use, and a positive significant relationship between ERP system quality and organizational productivity. Findings may be used by local government leaders, technology managers, and chief information officers to ensure ERP sustainability and increase productivity.

APA, Harvard, Vancouver, ISO, and other styles

36

Hedenstrand, Alex. "The Intelligent Enterprise Resource Planning System from a Business Perspective." Thesis, Karlstads universitet, Handelshögskolan (from 2013), 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-78993.

Full text

Abstract:

Businesses are faced with an ever-changing environment of technology, one of these recurring changes is in the field of Enterprise resource planning (ERP) systems. Technologies such as business intelligence (BI), machine learning (ML) and internet of things (IoT), which are driving forces in shaping the next generation of ERP systems. These improved ERP systems can better support a company compared to a traditional ERP system. This thesis has examined what constitutes an intelligent-ERP and what possibilities it presents from a business perspective. To answer this question, a qualitative study approach was chosen by conducting interviews with professionals within the BI and ERP systems field. The interviews were structured in a loose fashioned way, aiming for a holistic perspective of the I-ERP systems phenomenon. This bachelor thesis transpired to show that I-ERP systems do improve business performance for companies that exhibit the needs. However, there occurred differences in the perception of the definition of how I-ERP systems should be defined between the participants and the literature.

APA, Harvard, Vancouver, ISO, and other styles

37

Adade-Boafo, Arrogah. "Successful Strategies for Implementing an Enterprise Resource Planning System." ScholarWorks, 2018. https://scholarworks.waldenu.edu/dissertations/5817.

Full text

Abstract:

The enterprise resource planning (ERP) implementation success rate is as low as 30%. Researchers have shown that ERP system implementation could cause both system and organization failures, affecting operations and stakeholders, alike. The technology-organization-environment conceptual framework was used to ground this qualitative single-case study. The purpose of the study was to explore strategies that a manufacturing firm in Ghana used to implement ERP systems successfully. The population of this case study comprised 5 stakeholders from a manufacturing firm in Ghana who had success in implementing an ERP system. Data were collected using face-to-face semistructured interviews and review of various corporate documents. Data analysis consisted of reviewing interview transcripts, compiling and organizing the data using an open-coding system, grouping the data into themes, and interpreting the meaning of the themes and data. Triangulation was used to strengthen the validity of the case study design. The primary themes that emerged from data analysis included critical strategies that organizational leaders can use to implement ERP systems successfully in Ghana-based manufacturing firms. Significant findings were that leaders who engage in ERP implementation should focus on managing human and technological infrastructure resources, seeking the support of top management, and designing and executing comprehensive change management plans. Implications for positive social change include the potential to increase funding for local schools, after-school youth programs, and philanthropic donations based on increased organizational profits generated from successful ERP leader implementation strategies.

APA, Harvard, Vancouver, ISO, and other styles

38

Feickert, Stefan. "Ökologisches Product-Lifecycle-Management : Ein Integrationskonzept der ökologischen Produktbilanzierung in betriebliche ERP-Systeme /." Herzogenrath : Shaker, 2007. http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=015963787&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA.

Full text

APA, Harvard, Vancouver, ISO, and other styles

39

Miller, Jennifer. "Strategies for U.S. City Government Enterprise Resource Planning System Implementation Success." ScholarWorks, 2017. https://scholarworks.waldenu.edu/dissertations/3356.

Full text

Abstract:

Strategies for enterprise resource planning (ERP) system implementation success have been a focus of scholars since the 1990s. Researchers have demonstrated that ERP system implementation could cause both system failures and organization failures, affecting both operations and stakeholders. The theory of constraints was the conceptual framework for this single qualitative case study that explored ERP system critical success factors (CSFs) and strategies U.S. city governments use to successfully implement ERP systems. One city government in New Mexico with a successful ERP system served as the case study's population. Data were collected from semistructured interviews and relevant documents and then open coded and thematically analyzed. Triangulation was employed to increase the trustworthiness of interpretations. The primary themes that emerged from the analysis of this single case study revealed the importance of the city government adequately resourcing and staffing the organization, providing top management support, continuously communicating to clarify motivations for implementations, gaining concurrence, and maintaining a change management asset. Other city government end-users, managers, leaders, and vendors could benefit from results of this study by identifying and addressing the relevant principal CSFs, and then developing and deploying strategies for the implementation, control, and remediation phases to increase ERP systems' utility. City governments seeking to implement ERPs could effect social change by demonstrating fiscal stewardship of resources, adding fiscally efficient and efficacious operations directly supporting constituents, and increasing public confidence.

APA, Harvard, Vancouver, ISO, and other styles

40

Nilsson, Erik. "Knowledge transfer in enterprise resource planning (ERP) projects : Towards a framework for increased learning when implementing ERP Systems." Thesis, Växjö University, School of Mathematics and Systems Engineering, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:vxu:diva-5905.

Full text

Abstract:

Companies spend considerable amounts of money on implementation of enterprise resource planning (ERP) systems. The implementation of an ERP system is risky since it involves the core administrative processes used to give a good customer service, plan and monitor production, handle suppliers and monitor the financial effectiveness of the company. It is quite clear that a wrongly managed ERP implementation can cause lower customer satisfaction and weakening trust from the market. These are effects that companies can’t afford in most markets were competition is very strong and customer service is the key to future improved business. One very important part to minimize the risk in such projects is to focus on change management and knowledge transfer to the end users. The end users need to be equipped with the right knowledge in the new ERP system from day one, otherwise the risks grow considerable. Missing knowledge can cost missed deliveries, customer complaints, financial claims and most importantly lower compatibility on the market. This thesis builds a framework with main points to consider when building a positive learning environment and how to break the information wall so that the trainer can get through with the message.

APA, Harvard, Vancouver, ISO, and other styles

41

Schmelich, Volker, and Rainer Alt. "Functional Analysis of Open Source ERP Systems – An Exploratory Analysis." Universität Leipzig, 2008. https://ul.qucosa.de/id/qucosa%3A11328.

Full text

Abstract:

Während Open Source-Software wie etwa Linux, der Apace Webserver oder die OpenOffice-Suite eine grosse Verbreitung erfahren haben, sind Open Source-Lösungen zur Unterstützung betrieblicher Aufgaben weniger bekannt. Dieser Bericht unternimmt ausgehend von den funktionalen Anforderungen der Auftragsabwicklung eines Industrieunternehmens einen Vergleich bestehender Lösungen und diskutiert die Einsatzmöglichkeiten aus heutiger Sicht.:1 Introduction 2 Research Methodology 3 Functional Analysis of OS-ERP 3.1 Setting: A Manufacturing Company 3.2 Order Processing as Scenario for Comparison 3.3 Results of Comparison 3.4 Discussion of Results 4 Conclusions

APA, Harvard, Vancouver, ISO, and other styles

42

Scholtz, Brenda. "A framework for the adoption of enterprise resource planning (ERP) systems in higher education." Thesis, Nelson Mandela Metropolitan University, 2011. http://hdl.handle.net/10948/d1015961.

Full text

Abstract:

Information Communication Technology (ICT) practitioners and Enterprise Resource Planning (ERP) specialists are highly sought after globally and in South Africa. In order to address this need for ERP specialists, several studies propose that ERP systems should be adopted in the Information Systems (IS) curricula in higher education institutions (HEIs) for instructional purposes. Whilst many HEIs in the United States, Australia and Europe have successfully adopted ERP systems into their curricula, less than 30% of South African HEIs have followed this trend. The adoption of ERP systems is a challenging process as such systems are resource-intensive, costly, complex, and have a steep learning curve. Educators are faced with resource problems and a dearth of options relating to the adoption process. In addition it is critical that the skills and knowledge competencies attained in these courses are industry-relevant. Several education frameworks have been recommended to assist educators with the process of adopting an ERP system in the curriculum, but these frameworks are not comprehensive since they do not consider all the factors relating to the adoption of an ERP system. In addition existing frameworks are not based on industry-relevant competencies but rather on educational objectives. This has resulted in a difference between the competencies required by organisations and those produced by higher education. Whilst there are several research studies on ERP education, empirical studies on frameworks supporting the adoption of ERP systems in HEIs for instructional purposes are limited, particularly on the impact of these frameworks on educational outcomes. The impact of the usability of the ERP system on educational outcomes has also not been fully explored. A survey of ERP consulting organisations in South Africa confirmed that these organisations struggle to obtain ERP specialists with the appropriate competencies. The survey results also contributed to a standardised, comprehensive, set of industry-relevant ERP competencies. The competency set forms part of a comprehensive Competency Framework for ERP System Adoption in IS Higher Education (ERPEd), which can assist educators with the decisions relating to the adoption of an ERP system into the IS curriculum. It includes all the categories of competencies relevant to industry and maps these onto a recommended ERP system adoption approach, an ERP learning tool, as well as the appropriate level of adoption. The application of the ERPEd framework to a case study, the Management Information Systems (MIS) course at the Nelson Mandela Metropolitan University (NMMU), resulted in the adoption of the SYSPRO medium-sized ERP system into the MIS course with the hands-on approach. The empirical results of the evaluation of the case study revealed that the hands-on use of a medium-sized ERP system, SYSPRO, can successfully contribute to the attainment of educational outcomes. These outcomes were mapped to the three core competencies addressed by the MIS course, which were ERP Theory and Concepts, ERP Transactions and Business Process Management (BPM). The educational outcomes evaluated were the measures of performance, self-efficacy and usability. Self-efficacy included satisfaction with the adoption approach. The results were positive in terms of all the metrics of performance, and all three competency categories had positive post-intervention self-efficacy ratings. In terms of growth in self-efficacy from pre-intervention to post-intervention, BPM was the only competency category that did not show a significant growth, however the satisfaction data indicated that students found that the use of SYSPRO improved their competencies in business process understanding. Usability was evaluated in terms of navigation, presentation and learnability. Learnability was the only usability measure in the neutral range, with the other measures falling in the positive range. This confirms related studies reporting that ERP systems are not designed for learning. Overall the students enjoyed the practical application of the theory by using SYSPRO. Several positive and negative features of the user interface were provided which can be used in the design of improved ERP systems for instructional purposes. The results of this investigation can assist in narrowing the gap between industry requirements and IS education programmes. The ERP competency set provides a standardised list of skills and knowledge which is the starting point for any skills improvement program. The ERPEd framework can improve the quality of ERP courses and the competencies of IS graduates. This in turn, can benefit the business community since it will improve the chances of ERP project success. This research is a major contribution to both government and academic initiatives in South Africa to address both the ICT skills problem as well as the need for ERP specialists.

APA, Harvard, Vancouver, ISO, and other styles

43

Hájek, Martin. "ERP systémy pro terciární sektor ekonomiky - PSA." Master's thesis, Vysoká škola ekonomická v Praze, 2008. http://www.nusl.cz/ntk/nusl-3857.

Full text

Abstract:

The main goal of this thesis is to introduce philosophy of PSA (Professional Services Automation) solutions, their benefits, structure and possible future and to describe, why and how were PSA systems developed. Inasmuch as PSA systems originally evolved from ERP systems and their current progress is very similar to the late progress of ERPs, I decided to focus my analyses on ERP systems and to use the relevant conclusions on PSA solutions. The opening chapter of the thesis (chapter 3) introduces and describes philosophy and history of ERP systems, chapter 4 then describes PSA solutions. The fifth part is addressed to the current ERP market, from which a picture of future PSA market can be derived. Practical part 6, which I consider as the primary contribution of this thesis, analyzes some dimensions of PSA in the light of future evolution of this kind of solution. It also defines some factors, that may help to increase positive effects of PSA solutions to service-oriented companies. The thesis is then closed with an example of a real PSA implementation on an engineering company (chapter 7).

APA, Harvard, Vancouver, ISO, and other styles

44

Itzhaik, Yehoshua. "Success factors of selective information technology outsourcing in enterprise resource planning projects in Israel." Thesis, Anglia Ruskin University, 2012. http://arro.anglia.ac.uk/276332/.

Full text

Abstract:

IT Outsourcing (contracting-out of Information Technology services) has become a pivotal economic trend in recent decades. This study traces the interlacing of IT Outsourcing with Enterprise Resource Planning (ERP) software systems. Little research has considered the reciprocal relations between these two phenomena. This was the gap in knowledge addressed by the research. More specifically, the research investigated: why organisations turn to IT Outsourcing providers to implement and maintain ERP systems and what are the success factors for selective IT Outsourcing within ERP projects in Israel. Field research was conducted in organisations during 2006-2008, employing IT Outsourcing for ERP systems in two stages: Stage One used qualitative data-collection tools: five semi-structured interviews and fifteen open-ended questionnaires. Inductive content and thematic analysis conducted on data from these tools produced themes that formed the basis for a closed-ended questionnaire used in the next stage. Stage Two employed seventy two closed-ended questionnaires. Quantitative data from this questionnaire underwent deductive statistical analysis to test and confirm findings from Stage One. Results indicated that significant differences between ERP package-based centralised cross-organisational systems and the out-dated self-developed legacy IT systems produced different organisational requirements for IT Outsourcing services. Respondents thought it essential to employ IT Outsourcing for ERP projects, noting different motivations for this strategy. Respondents identified four success factor groups for IT Outsourcing in ERP projects, grading the factors according to relative importance. Management commitment and support was the most important success factor group. The research showed that organisations that implement ERP systems regard it as essential to employ the IT Outsourcing services since they provide experienced updated experts. Organisations stress that they need these services to ensure effective, operable systems, understanding that initially there is little cost reduction. Management commitment, wise choice of vendors and intelligent contracting can establish successful vendor-organisation collaboration. Contribution to knowledge is made by offering a better understanding of the unique phenomenon of IT Outsourcing within ERP projects in Israel, motivations to use and success factors

APA, Harvard, Vancouver, ISO, and other styles

45

Mudau, Thanyani Norman. "An ERP system implementation framework for management accountants in the water industry." Thesis, Nelson Mandela Metropolitan University, 2012. http://hdl.handle.net/10948/d1018921.

Full text

Abstract:

Organisations are seeking for an opportunity to reduce costs while they increase service delivery to their customers. In order to remain in business, companies must have proper strategies in place to reduce costs while they still deliver the same standard of service. In order to remain competitive, companies have implemented Information Communication Technology (ICT). The implementation of ICT was done to assist organisations to improve efficiency in their production processes. To achieve these objectives, companies implemented Enterprise Resource Planning (ERP) systems. Some companies that have implemented an ERP system, however, are faced with the challenge of not fully realising the full benefits of implementing the ERP system. The Water Industry is faced with a challenge of ensuring that it manages the water value chain effectively through the use of an ERP system. The industry is also experiencing difficult times in ensuring that the business is run in a sustainable manner to manage the infrastructure assets. This has resulted in the importance of internal reporting within the Water Industry to assist management to monitor performance and take informed decisions. The implementation of an ERP system has affected all the roles in the Water Industry, especially the role of management accountants who are involved with internal reporting. Management accountants are experiencing challenges during and after the implementation of an ERP system, especially with the effective and efficient reporting of information. This study investigated the challenges that management accountants encountered after the implementation of an ERP system in the Water Industry in South Africa. The research consists of a preliminary study to identify challenges that management accountants encounter during and after the implementation of ERP system in the Water Industry. A literature review on the role of management accountants combined with the ERP system applications and framework are investigated and an ERP system implementation framework for the Water Industry is proposed. The proposed framework is evaluated and recommendations are made to those involved with the water industry that are considering upgrading or implementing an ERP system.

APA, Harvard, Vancouver, ISO, and other styles

46

El, Sayed Heba Farouk. "Enterprise resource planning (ERP) systems and accountants in Egypt : : Case study of their performativity." Thesis, University of Manchester, 2004. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.488256.

Full text

APA, Harvard, Vancouver, ISO, and other styles

47

Al, Rashid Waiel Saad. "Managing stakeholders in Enterprise Resource Planning (ERP) context : a proposed model of effective implementation." Thesis, University of Salford, 2013. http://usir.salford.ac.uk/29553/.

Full text

Abstract:

Organisations pursue Enterprise Resource Planning (ERP) systems to achieve improvements in their performance. However, the literature reports that organisations that implement ERP systems still suffer from a gap between the promised ERP benefits versus the actual realised benefits after the completion of the implementation The literature review in this thesis examines the factors, which may prevent a newly-implemented ERP system from being successful. Prior research suggests several models to assist organisations in managing their ERP investments for the sake of leveraging business performance and hence retaining or enhancing competitive advantages. Each implementation model addresses ERP implementation from a single perspective such as generic, process management and training management. As long as stakeholders in ERP implementation are concerned, a review of the critical success factors (CSF) in ERP implementation shows a gap in the literature regarding the holistic view of what key stakeholders perceived as the CSF that results in implementation success. This leads to the assumption that stakeholders’ views are not considered valuable, and as a result, they are receiving less attention of managing their roles and responsibilities. Throughout the thesis, stakeholders management is addressed along two main dimensions; 1) the effect of ERP on stakeholders; 2) the different roles of senior managers, ERP managers, consultants, suppliers and customers on the effectiveness of the implementation. The aim of this research is to establish a well-designed and holistic framework for ERP implementation, centred on the management of roles and responsibilities among stakeholders. The study is an exploratory investigation into the ERP implementation process. Therefore, the research design, involving qualitative methodology, covers: (1) the identification of ERP critical success factors commonly cited in the literature; (2) a review of the existing ERP implementation models; (3) using an in-depth case studies approach to understand how the roles and responsibilities among stakeholders being managed and how it can improve ERP ROI; and (4) reviewing Secondary data sourced from prior academic research studies, so that the findings from the cases investigated could be compared with the findings of this study, to provide triangulation and hence to enhance the validity of the findings. A holistic model for effective management of roles and responsibilities among ERP stakeholders is built, along with a set guidelines and recommendations representing an integrated framework that is straightforward to understand and implement by ERP sponsors to increase the degree of the ERP implementation success. The research findings explain clearly how effective management of roles and responsibilities can optimise return on ERP investment. It suggests three decisive points where ERP sponsors need to focus on how to define, review and amend roles and responsibilities to sustain ERP benefits which increase the long-term ERP investment. Finally the study provides a foundation and proposals for further research and investigation.

APA, Harvard, Vancouver, ISO, and other styles

48

Shih, Ting-Chih. "Accelerating value capture of SAP enterprise resource planning (ERP) system : governance model and process." Thesis, Massachusetts Institute of Technology, 2009. http://hdl.handle.net/1721.1/49781.

Full text

Abstract:

Thesis (M.B.A.)--Massachusetts Institute of Technology, Sloan School of Management; and, (S.M.)--Massachusetts Institute of Technology, Engineering Systems Division; in conjunction with the Leaders for Manufacturing Program at MIT, 2009.
Includes bibliographical references (p. 114-115).
Raytheon produces a diverse range of defense products using a wide range of business systems and tools that are not currently integrated. To achieve the corporate vision of "one company", in 2005, Raytheon began to deploy its SAP enterprise resource planning (ERP) system, called "PRISM", focused on planning, sourcing, manufacturing, and delivery processes. After a few single-site PRISM deployments, in 2009, Raytheon launched its biggest deployment yet, to 7,000 users and two business units in California and Texas. This thesis explores effective governance models and post-deployment governance processes necessary to mitigate the anticipated performance dip and accelerate return on investment (ROI) of the SAP system. The desired governance model for multi-business unit SAP ERP system includes comprehensive representation of stakeholders from business functional areas, information technology (IT) areas, user support groups, and SAP system experts. The governance structure consists of integration points among users, system experts, process owners, management, and corporate leadership team to ensure development of corporate system and solutions to address business unit needs. The governance process involves reviewing change requests, assessing changes needed, and deciding on final resolution. The governance structure and its linkages among different groups facilitate the process by involving the stakeholders with the appropriate knowledge and experience to contribute to decision making. The result is a governance structure capable of making just-in-time decisions to implement the "one-company" vision.
by Ting-Chih Shih.
S.M.
M.B.A.

APA, Harvard, Vancouver, ISO, and other styles

49

Ribbenhed, Niklas, and Andreas Gidlund. "Tailoring of ERP systems : Influencing factors on the choice of adjustments." Thesis, Jönköping University, JIBS, Business Informatics, 2006. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-457.

Full text

Abstract:

Purpose and research questions

The purpose of this thesis is to investigate influencing factors on the choice of tailoring of ERP systems during implementation. The research questions to answer are what types of adjustments can be made to the system to make it fit with the organisation, together with what factors influence the choice of these adjustments and how?

Research methodology

To fulfil the purpose and answer the research questions the study has been carried out in line with the hermeneutic circle. This has been done in three sequences. A pre-understanding of the phenomenon has been obtained by a literature study in the first sequence. In the second sequence interviews with IFS AB and Systeam AB have been carried out, analysed together with the pre-understanding and a model has been created. During the last sequence Sogeti Sverige AB has been interviewed to verify the model.

Research findings

The different ways of tailoring an ERP system are configuration, bolt-ons, extended report-ing, screen masks, workflow programming, user exits, ERP programming, interface development, new software package and package code modification. Tailoring types 1-8 and 10 were found in the literature while new software package was found in the empirical study.

The factors influencing the choice of tailoring are coming from three domains: the customer, the consultant and the system. The factors from the customer are attitude towards customisation, costs, knowledge, process design, time and user needs. Attitude towards customisation, customisation possibility and knowledge are coming from the consultant domain. Complexity, external software, functionality and maintenance are finally coming from the system domain. All factors were derived from the literature except knowledge in the customer domain, which was found during the empirical study.

Some factors influence the choice of specific tailoring types, while others influence the choice between light and heavy tailoring types. There are also factors that do not directly influence the choice of tailoring. Instead they act as prerequisites for the tailoring types. This leads to the conclusion that the influencing factors can not be seen in isolation; it is the combined influence from all of them that decides the choice of tailoring types.

Syfte och forskningsfrågor

Syftet med den här uppsatsen är att undersöka influerande faktorer på valet av anpassning av ERP-system under implementering. Forskningsfrågorna att besvara är vilken typ av anpassningar som kan göras av systemet för att det ska passa med organisationen, tillsam-mans med vilka faktorer som influerar valet av dessa anpassningar och hur?

Metod

För att uppfylla syftet och besvara forskningsfrågorna har studien utförts i linje med den hermeneutiska cirkeln. Detta har gjorts i tre sekvenser. En förförståelse har erhållits genom en litteraturstudie i den första sekvensen. I den andra sekvensen har intervjuer med IFS AB och Systeam AB genomförts, analyserats tillsammans med förförståelsen och en modell har skapats. Under den sista sekvensen har Sogeti Sverige AB intervjuats för att verifiera modellen.

Forskningsresultat

De olika sätten att anpassa ett ERP-system är configuration, bolt-ons, extended reporting, screen masks, workflow programming, user exits, ERP programming, interface develop-ment, new software package och package code modification. Anpassningstyperna 1-8 och 10 påträffades i litteraturen medan new software package hittades i den empiriska studien.

Faktorerna som influerar valet av anpassning kommer från tre domäner: kunden, konsulten och systemet. Faktorerna från kunden är attitude towards customisation, costs, knowledge, process design, time och user needs. Attitude towards customisation, customisation possi-bility och knowledge kommer från konsultdomänen. Complexity, external software, functionality och maintenance kommer slutligen från systemdomänen. Alla faktorer är härledda från litteraturen, förutom knowledge från kunskapsdomänen kund som påträffades under empiristudien.

Några faktorer influerar valet av specifika anpassningstyper, medan andra influerar valet mellan lätta och tunga anpassningstyper. Det finns också faktorer som inte direkt influerar valet av anpassning. De är istället förutsättningar för anpassningstyperna. Detta leder till slutsatsen att anpassningstyperna inte kan ses isolerade; det är den kombinerade influensen från alla faktorer som bestämmer vilka anpassningstyper som kommer att väljas.

APA, Harvard, Vancouver, ISO, and other styles

50

Lang-Koetz, Claus. "Ein Vorgehensmodell zur Einführung eines integrativen Umweltcontrollings auf Basis eines ERP-Systems." Heimsheim Jost-Jetter, 2006. http://nbn-resolving.de/urn:nbn:de:bsz:93-opus-28096.

Full text

APA, Harvard, Vancouver, ISO, and other styles

Dissertations / Theses on the topic 'Enterprise Resource Planning (ERP) eng'

Create a spot-on reference in APA, MLA, Chicago, Harvard, and other styles