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McGaughey, Ronald E., and Angappa Gunasekaran. "Enterprise Resource Planning (ERP)." International Journal of Enterprise Information Systems 3, no. 3 (July 2007): 23–35. http://dx.doi.org/10.4018/jeis.2007070102.
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Widyaningdyah, Agnes Utari, and Luandre Ezra. "Enterprise Resource Planning (ERP) Support For Internal Control Effectiveness." Jurnal Reviu Akuntansi dan Keuangan 10, no. 2 (July 30, 2020): 234. http://dx.doi.org/10.22219/jrak.v10i2.11507.
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EERP is a software package which already changed the way data is collected, disseminated, and used. ERP systems also have built-in control which in every transaction is supervised carefully. However, only a few findings in accounting empirical research reveal how the ERP systems support internal control effectiveness. In this paper, we investigate the effect of ERP systems on internal control effectiveness over financial statements. Using annual reports of listed firms in the Indonesia Stock Exchange and logistic regression technique, we find that firms with ERP reported fewer general internal control weaknesses than firms without ERP. Hence, ERP adoption and implementation in Indonesia’s firms cannot reduce internal control weaknesses, especially in a specific levels of financial statements because they have not fully utilized the ERP control features.
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Méxas, Mirian Picinini, Osvaldo Luis Gonçalves Quelhas, Helder Gomes Costa, and Valdir de Jesus Lameira. "A Set of Criteria for Selection of Enterprise Resource Planning (ERP)." International Journal of Enterprise Information Systems 9, no. 2 (April 2013): 44–69. http://dx.doi.org/10.4018/jeis.2013040103.
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Information systems have evolved at a continual pace since administrations began to develop greater interest in production processes and supply chains. This created systems like Enterprise Resource Planning (ERP), Material Requirements Planning (MRP), and Manufacturing Resources Planning (MRPII). This research discusses a literature search conducted to map the multicriteria models used to select ERP systems. As a result, this article proposes criteria and subcriteria to be used in the selection of ERP systems. The basic structure is developed around a tree and subcriteria tree that can be used as a checklist for companies wishing to acquire an ERP system.
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Fauzi, Teddy Hikmat. "Impact of enterprise resource planning systems on management control systems and firm performance." Uncertain Supply Chain Management 9, no. 3 (2021): 745–54. http://dx.doi.org/10.5267/j.uscm.2021.4.003.
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The aim of this study is to provide empirical evidence of the mediating effect of Supply Chain Management (SCM) on the relationship between enterprise resources planning (ERP) and financial performance. The empirical analysis in this study is based on primary data obtained from a survey of 300 agricultural sector companies with 220 respondents or with a response rate of 73%. This research was conducted with a Structural Equation Modeling (SEM) approach with a test tool using Partial Least Square (PLS). Overall, the findings in this study indicate that Supply Chain Management (SCM) mediates in part the effects of enterprise resources planning (ERP) on financial performance. The results of this study indicate that the implementation of enterprise resources planning (ERP) results in increased financial performance in the long term and Supply Chain Management (SCM) helps companies achieve increased financial performance in the future.
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Oliver, Dave, and Celia Romm. "Justifying Enterprise Resource Planning Adoption." Journal of Information Technology 17, no. 4 (December 2002): 199–213. http://dx.doi.org/10.1080/0268396022000017761.
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This paper presents a critical approach to the way organizations justify adopting enterprise resource planning (ERP) systems. An earlier critical theory provides a framework for exploring the themes of communication, rationality and domination. Technology, process and organization are forms of domination that may appear in the context of ERP adoption. The literature on the formal and informal (qualitative) justification of information technology investment is reviewed and assessed. The significance of ERP systems is examined and also motives for their adoption. The data used for the study are electronically mediated justifications of ERP adoption that were presented by universities. A content analysis is applied to these data. The paper concludes that, despite reservations about the sensitivity of domination and emancipation to identification and measurement, there is some evidence to suggest people are considered to occupy a subservient role to technology, process and organization.
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Perdana, Yandra Rahadian. "Adoption of Enterprise Resources Planning (ERP) In Indonesian Manufacturing Companies." 11th GLOBAL CONFERENCE ON BUSINESS AND SOCIAL SCIENCES 11, no. 1 (December 9, 2020): 44. http://dx.doi.org/10.35609/gcbssproceeding.2020.11(44).
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Enterprise resources planning (ERP) is an automation technology with a systems approach that supports and manages business activities. ERP is the result of the development of information systems for material requirements planning (MRP) and MRP II. Information sharing activities in the supply chain become more accurate and real-time with ERP. ERP's adoption improves organisational performance in managing information, products, and financial flows (Su & Yang, 2010). Previous studies (AL-Shboul, 2018; Ilin, Ivetić, & Simić, 2017; Junior, Oliveira, & Yanaze, 2019; Mayeh, Ramayah, & Mishra, 2016; Rajan & Baral, 2015; Ram, Corkindale, & Wu, 2014) have discussed ERP's adoption, but unfortunately they could not explain the level of adoption in detail. Most researchers have only investigated ERP's adoption based on the use of ERP, regardless of the number of modules used. Conceptually, ERP has five modules, the more of the complete modules that are used, the higher the adoption level is. Consequently, the adoption rate should not be limited to one module, but it is necessary to know how many modules are adopted. Therefore, this research offers an answer to the lack of literature that discusses the level of adoption based on the number of ERP modules. Keywords: Technology; supply chain; enterprise resouces planning (ERP); adoption; manufacturing companies.
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Kocakulah, Mehmet C., and Dana R. Willett. "Enterprise Resource Planning (ERP) System Implementation: Promise and Problems." Review of Business Information Systems (RBIS) 7, no. 3 (July 1, 2003): 35–44. http://dx.doi.org/10.19030/rbis.v7i3.4522.
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The experiences of the two businesses presented here correlate well with the success factors iden-tified in the literature related to implementation of enterprise resource planning systems. The im-portance of successful ERP system planning and deployment becomes evident when con-sideration is given to the resources companies devote to these projects and the advantages promised and often realized as a result of business process improvement through ERP. As enterprise resource planning continues to evolve, its importance seems likely to grow. This evolution will allow ERP to expand to serve smaller and smaller businesses and businesses with more specialized enterprise resource planning needs. To truly serve these institutions, ERP deployments must become more reliable through the further refinement of success factor analysis.
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Motiei, Malihe, Nor Hidayati Zakaria, Davide Aloini, and Mohammad Akbarpour Sekeh. "Developing Instruments for Enterprise Resources Planning (ERP) Post-Implementation Failure Model." International Journal of Enterprise Information Systems 11, no. 3 (July 2015): 68–83. http://dx.doi.org/10.4018/ijeis.2015070105.
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Implementing Enterprise Resource Planning (ERP) projects in many organizations are faced with failure concept in recent years. Researchers focused to implement ERP projects successfully by proposing the success model. However, through these attentions to get ERP benefits, the ERP failure measurement model is required. Therefore, the aim of this study is to develop the instruments for ERP post-implementation failure measurement model. To achieve this outcome, the study firstly evaluates the suitability of Technology-Organization-Environment framework for the proposed conceptual model. Constructs were used for this model included two formative and six reflective constructs. A questionnaire was developed to test the validity and reliability of instrument items. A survey was conducted among Iranian industries to collect data and data analyzed by Smart PLS software. The results indicated that all instruments items included 37 critical risk factors (CRFs) as measurement were acceptable for the ERP post-implementation failure model.
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Zhang, Yi, Bo Hu, and YIwen Zhang. "Model-Driven Open Ecological Cloud Enterprise Resource Planning." International Journal of Web Services Research 18, no. 3 (July 2021): 82–99. http://dx.doi.org/10.4018/ijwsr.2021070105.
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Cloud enterprise resource planning (Cloud ERP) is an internet- and cloud computing-based enterprise information system developed on the cloud platform. Cloud ERP has lower costs and shorter development time compared with traditional ERP system, but it remains in a state of information isolated island. To maximize the advantages of cloud computing and make up the deficiency of traditional ERP systems, it is necessary to break down the "wall" between enterprises, making cloud ERP enter a more open and interconnected ecological environment. The model-driven development approach contributes to a better resilient scheduling capability of ERP system, leading to faster development and deployment of it. In this article, the authors propose a “knowledge + data” model-driven open ecological cloud ERP and explain the definition and functions of each model layer. Finally, the effectiveness of model layers is demonstrated in the open ecological cloud ERP reference architecture.
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Nair, Jessy, D. Bhanu Sree Reddy, and Anand A. Samuel. "Conceptualizing Dimensions of Enterprise Resource Planning Systems Success." International Journal of Enterprise Information Systems 10, no. 1 (January 2014): 53–75. http://dx.doi.org/10.4018/ijeis.2014010104.
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The success of implementing Enterprise Resource Planning (ERP) system has substantial benefits to an organization due to its large scale tangible and intangible benefits. However, the failure of ERP system implementation is a considerable challenge since it poses significant intervention on internal stakeholders, internal organization, business processes and technology. Though literature recognizes that these interventions bring about technological change during ERP implementation, hardly any article has conceptualized these interventions in evaluating its performance. Drawing on the Process-Variance (PV) and Adapted Socio Technical (AST) system perspectives, the objective of this article is to conceptualize the interventions through socio-technical perspective and develop a comprehensive conceptual model to assess the success or failure of ERP system implementation. The conceptual model, Process-Variance and Adapted SocioTechnical (PVAST) proposed in this article will enable decision makers and practitioners to measure ERP project performance at every stage of its life cycle in a coherent method and adopt corrective measures.
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Das Neves, D., D. Fenn, and P. Sulcas. "Selection of enterprise resource planning (ERP) systems." South African Journal of Business Management 35, no. 1 (March 31, 2004): 45–52. http://dx.doi.org/10.4102/sajbm.v35i1.651.
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In order to determine the process organisations go through in selecting an Enterprise Resource Planning (ERP) system, a field study was undertaken on eleven cases. Based on the findings a best practice selection process is proposed.A benchmark selection criteria checklist was drawn up as part of this investigation and each of the criteria listed should be considered prior to final selection.Other issues discussed in this article include the original motivation and justification for ERP purchase, change management, customisation of source code and the roles of the selection committee, consultants and vendors.
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Novikov, Alexander, and Marina V. Sazonova. "Algorithm of Choosing the Enterprise Resource Planning System for Enterprises." International Journal of Enterprise Information Systems 16, no. 4 (October 2020): 146–60. http://dx.doi.org/10.4018/ijeis.2020100107.
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The article is dedicated to pointing out the main principles of choosing modern enterprise resource planning (ERP) system for highly technological domestic enterprises. The article provides criteria for choosing ERP system and the risk group for their implementation. The close dependence of the success of the implementation of ERP systems on the proportion of projects for which the budget has not been exceeded has been revealed; the share of projects for which the excess of the actual period over the planned period of the project occurred and the share of implementation of solutions of the “box” type. The authors conclude that it is necessary to develop an information system that meets the specifics of a particular enterprise, as well as careful planning for the timing and cost of implementing this system.
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Sundtoft Hald, Kim, and Jan Mouritsen. "Enterprise resource planning, operations and management." International Journal of Operations & Production Management 33, no. 8 (July 12, 2013): 1075–104. http://dx.doi.org/10.1108/ijopm-11-2011-0430.
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PurposeThis research aims to explore the enabling and constraining effects of enterprise resource planning (ERP) systems and speculate on how these can be linked to the four generic roles of operations management (OM) proposed by Slack et al.Design/methodology/approachThis research understands ERP as boundary objects characterised by modularity, abstraction, accommodation, and standardization. An in‐depth cross‐disciplinary literature review and role synthesis is conducted.FindingsFour enabling and three constraining effects of ERP are deduced from existing literature. ERP and OM are linked conceptually. Based on the identified effects of ERP, the paper speculates on the managerial tasks of the production and operations manager (POM) in an ERP environment and lists a set of central concerns of potential relevance to POM and to future research.Research limitations/implicationsThe identified roles of ERP and their implications could be empirically tested using case based and survey research.Practical implicationsThe results provide insights into how ERP has multiple and parallel roles, and how these roles are relevant to the function of OM. Such knowledge is valuable for practicing POMs in managing the implementation and design of ERP to support the different domains of OM.Originality/valueCurrent studies of the effects of ERP and their link to the practice of OM tend to focus on one or a few roles of the emerging system. Such studies do not properly take into account the modularised and pluralistic nature of ERP. This research provides a platform from where future research on the effects, managerial dilemmas and implications of ERP can be reconciled across research communities.
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Ruivo, Pedro, Tiago Oliveira, and André Mestre. "Enterprise resource planning and customer relationship management value." Industrial Management & Data Systems 117, no. 8 (September 11, 2017): 1612–31. http://dx.doi.org/10.1108/imds-08-2016-0340.
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Purpose The purpose of this paper is to develop and test a theoretical model to measure the impact of enterprise resource planning (ERP) and customer relationship management (CRM) systems and moderating relationships of system and process integration on business value. Design/methodology/approach ERP and CRM systems are analysed with the resource-based view theory and measured by their impact on business value, having in consideration the moderation of system and process integration. The model was tested and analysed with data collected by Microsoft, from firms that have adopted both ERP and CRM systems in their organisation. Findings ERP system is found to be an important asset to business value, but CRM systems’ impact on business value is found to be not significant. System integration as moderator of ERP or CRM system is found to be not significant but has a positive and significant impact on business value. For process integration, the study finds that it is significant only when moderating the CRM system variable. Research limitations/implications The model shows that the moderating effects of system and process integration are important variables for understanding the joint business value of ERP and CRM. Practical implications Adopting an ERP system and ensuring system integration provides a direct impact on business value. In order for a CRM system to have a positive impact on business value, process integration with ERP system must be ensured. Originality/value This study provides new knowledge on how ERP and CRM systems used together may positively influence value from IT investments, and how systems integration and process integration provide business value.
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Chou, Paul. "Transformational Leadership and Attitude Toward Enterprise Resource Planning System." International Journal of Information Technology Project Management 10, no. 1 (January 2019): 55–71. http://dx.doi.org/10.4018/ijitpm.2019010104.
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In order to survive in competitive markets, modern organizations introduce enterprise resourcing planning systems to enhance their competitive positions and their survivability in competitive markets. Nevertheless, organizations often fail to utilize and explore this new system's functionalities to achieve business objectives and have not fulfilled their expected effectiveness after adopting it. Given that countless companies fail to implement ERP systems successfully in recent decades, the aim of this study is to explore the inner workings of employees' attitudes towards ERP systems from the perspective organizational change. The results from a sample of 334 respondents in Taiwan provide additional insight into the mechanism through which transformational leadership influences employees' attitudes towards ERP systems.
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Abduvahobovich, Salimov Abdumajid. "Implementing enterprise resource planning (erp) systems in small industrial enterprises." South Asian Journal of Marketing & Management Research 10, no. 8 (2020): 33. http://dx.doi.org/10.5958/2249-877x.2020.00055.7.
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Wang, Lu, Min Cao, and Huai Yang Zhu. "An Extensible Business Objects Modeling Framework for Enterprise Resource Planning." Advanced Materials Research 186 (January 2011): 246–50. http://dx.doi.org/10.4028/www.scientific.net/amr.186.246.
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As it is common to imbed business objects/rules within the code of traditional ERP systems, the flexibility, scalability of these systems has been greatly restricted. This paper proposes extensible business objects framework, by which service-oriented componentization of business objects are modeling and a homogeneous component enterprise business system is constructed. The framework described in this paper enables enterprises to develop enterprise resource planning systems that systematically map their business logic to externally applied entities called business objects. Practice shows, when using the toolkits supplied by this framework, the ERP systems will be flexible, extensible and easy-to-develop.
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Chugh, Ritesh, Subhash C. Sharma, and Andrés Cabrera. "Lessons Learned from Enterprise Resource Planning (ERP) Implementations in an Australian Company." International Journal of Enterprise Information Systems 13, no. 3 (July 2017): 23–35. http://dx.doi.org/10.4018/ijeis.2017070102.
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Successful Enterprise Resource Planning (ERP) implementations are a boon for organisations. However, there have been many instances of failed ERP implementations globally resulting in millions of wasted dollars. It is vital to learn from past ERP implementations so that such expensive mistakes are not recurrent. This qualitative exploratory case study aims to explore and document the lessons learned from ERP implementations in an Australian global natural resources company to mitigate such problems in the future. A single case study was conducted with the aim to understand experiences from different sites of the company that have already undergone proprietary ERP system implementation. Data was collected through interviews of key participants who were involved in the implementation. Analysis of the interviews has resulted in comprehensive lessons learned around the project focus areas. Finally, ten tips, divided in 4 categories i.e. People, Strategy, Technology and Management have been identified, to guide future ERP implementations and increase chances of success.
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Chang, Bao Rong, Hsiu-Fen Tsai, Chia-Yen Chen, and Yun-Che Tsai. "Assessment of In-Cloud Enterprise Resource Planning System Performed in a Virtual Cluster." Mathematical Problems in Engineering 2015 (2015): 1–11. http://dx.doi.org/10.1155/2015/213461.
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This paper introduces a high-performed high-availability in-cloud enterprise resources planning (in-cloud ERP) which has deployed in the virtual machine cluster. The proposed approach can resolve the crucial problems of ERP failure due to unexpected downtime and failover between physical hosts in enterprises, causing operation termination and hence data loss. Besides, the proposed one together with the access control authentication and network security is capable of preventing intrusion hacked and/or malicious attack via internet. Regarding system assessment, cost-performance (C-P) ratio, a remarkable cost effectiveness evaluation, has been applied to several remarkable ERP systems. As a result, C-P ratio evaluated from the experiments shows that the proposed approach outperforms two well-known benchmark ERP systems, namely, in-house ECC 6.0 and in-cloud ByDesign.
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O'Leary, Daniel E. "Enterprise Resource Planning (ERP) Systems: An Empirical Analysis of Benefits." Journal of Emerging Technologies in Accounting 1, no. 1 (January 1, 2004): 63–72. http://dx.doi.org/10.2308/jeta.2004.1.1.63.
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This paper uses a database, derived from a data repository, in order to do an analysis of enterprise resource planning (ERP) system benefits. ERP benefits are important for a number of reasons, including establishing a match between what ERP systems benefits are—as compared to ERP expectations—setting a benchmark for other firms, and measuring those benefits. ERP benefits also are central to the business case for deciding whether a firm will invest in an ERP system. It is found that some benefits vary across industry, while others seem to be important to firms independent of industry. In particular, tangible benefits are largely industry-independent, while intangible benefits vary across industry. In addition, when compared to an earlier study by Deloitte Consulting, the results are statistically consistent with their findings, but find substantial additional intangible benefits.
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Qin, Zhi Gang. "Tax Auditing in Enterprise Resource Planning (ERP) Systems: The Influence and Countermeasures." Advanced Materials Research 129-131 (August 2010): 490–94. http://dx.doi.org/10.4028/www.scientific.net/amr.129-131.490.
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ERP systems have great influence on the tax auditing in enterprises implemented by the taxation authorities. This paper analyzes the influence caused by ERP on tax auditing and the countermeasures can be taken by the tax auditors. The major influence caused by ERP on tax auditing is as follows. The visible tax auditing clues reduce. The emphases of tax auditing should be changed. And the data collection of tax auditing becomes more difficult. In order to deal with the influence caused by ERP systems, the tax auditors should take the following countermeasures: Strengthen the controls before the establishment and during the operation of ERP Systems. Restrict enterprise's financial activities and tax behaviors according to the law. Choose tax auditing method carefully in ERP Systems. And develop tax auditing software adapted to the ERP environment.
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Hermawan, Hermawan. "Successful Implementation of Enterprise Resource Planning." Winners 20, no. 1 (May 24, 2019): 19. http://dx.doi.org/10.21512/tw.v20i1.5359.
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The purpose of this research was to analyze factors that influence a successful implementation of Enterprise Resource Planning (ERP) at PT Agung Sedayu Group. Measuring the success of ERP implementation was needed to find out what success factors influence the implementation process. The DeLone and McLean success model was used as a measurement tool with employees who actively used the ERP system as respondents. The research method used was a descriptive quantitative method with questionnaires as data collection techniques with the indicators on DeLone and McLean model. Data taken from the questionnaire were 187 samples from 350 active user population systems at PT Agung Sedayu Group. Questionnaire data were processed using the SPSS application to test the validity and reliability; then linear regression analysis was performed to test the hypothesis. From the results of the research, it is known that all variables of system quality, information quality, service quality, usage, user satisfaction, and net benefits have an influence on the successful implementation of ERP at PT Agung Sedayu Group. The conclusion presents that the successful implementation of ERP is more influenced by user satisfaction supported by the level of use, system quality, information quality, and service quality.
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Shkurti, Rezarta, and Elfrida Manoku. "Factors of Success in Implementation of Enterprise Resource Planning Systems." WSEAS TRANSACTIONS ON BUSINESS AND ECONOMICS 18 (July 7, 2021): 1084–93. http://dx.doi.org/10.37394/23207.2021.18.102.
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Implementing complex and yet sound and effective accounting information systems known as enterprise resource planning systems, is an enormous project for the firms that want to streamline their information flow and increase their value. As the effects of these systems on the performance of the entities are both financial and non-financial, their success is of crucial importance. This study is an exploratory factorial analysis to identify the factors of successful implementation of ERP systems in the medium and big companies in Albania. We use in depth surveys and interviews with firms that have implemented enterprise resource planning systems and include twenty initial variables in the survey. Later these variables are combined in three factors that have the biggest impact on the success rate of ERP implementation: the overall quality and end-user satisfaction with the ERP system; the cost-benefit ratio of the ERP and the support from the ERP provider and ERP implementing consultant. This study contributes not only theoretically to the empirical literature, but also practically because it helps businesses of the region that are considering implementing ERPs in the future to pay attention to the most critical factors of success with ERPs.
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Paredes, Angel Arturo Pacheco, and Clark M. Wheatley. "Do Enterprise Resource Planning Systems (ERPs) Constrain Real Earnings Management?" Journal of Information Systems 32, no. 3 (April 1, 2017): 65–89. http://dx.doi.org/10.2308/isys-51760.
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ABSTRACT The examination of the beneficial impact of enterprise resource planning systems (ERPs) on firm performance appears in extensive literature. Prior studies also examine how ERP implementations impact the timeliness of financial information. Few studies, however, address the question of whether the increase in managers' access to accounting data differentially influences managerial behavior. We investigate the association of ERP implementation with managers' flexibility to deviate from normal operating practices to present better financial results. Our findings suggest that after the implementation of an ERP, earnings management through real activities declines. These results particularly indicate that ERP implementations enhance the quality of financial reporting by constraining opportunistic managerial behavior.
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Huang, Chiu, Chao, and Arniati. "Critical Success Factors in Implementing Enterprise Resource Planning Systems for Sustainable Corporations." Sustainability 11, no. 23 (November 29, 2019): 6785. http://dx.doi.org/10.3390/su11236785.
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More and more companies are significantly introducing enterprise resource planning (ERP) systems to secure enterprise resources for effective distribution and provide accurate data for sustainable development in enterprise. Recently, Type B laboratory has promoted the utilization of the corporation’s own sustainable developments of the business model philosophy to affect the society and to solve social and environmental issues. The form of organizations arising from this certification process is referred to as the B Corporation, and this represents the implementation and commitment to sustainable development. Thus, decision-makers of B Corporation who can utilize ERP system tools well can coordinate sustainable activities better. There is not enough literature at this stage to provide the key success factors of implementing the ERP system for the B Corporation in Taiwan. This study extensively reviews the literature and conducts a modified Delphi expert questionnaire survey to elucidate the critical success factors of B Corporations’ implementation of ERP systems. The research results can assist the sustainable value of B Corporation and contribute to the current literature of improving critical success factors. The limitation of this study is that it only represents the perspective of B Corporation in Taiwan. Second, this study is unable to encompass all key success factors (CSFs) pertaining to ERP systems.
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Saade, Raafat George, and Harshjot Nijher. "Critical success factors in enterprise resource planning implementation." Journal of Enterprise Information Management 29, no. 1 (February 8, 2016): 72–96. http://dx.doi.org/10.1108/jeim-03-2014-0028.
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Purpose – The purpose of this paper is to consolidate the critical success factors (CSFs) as published in enterprise resource planning (ERP) implementation case studies. The authors perform the analysis and propose the final CSFs based on the reported ERP implementation process stages. Design/methodology/approach – The paper follows the eight category coding steps proposed by Carley (1993) and utilizes only ERP implementation case studies to identify a distinct set of critical success factors. The 37 case studies used in this paper provide a reasonable sample from different countries and contexts. Two methodologies were followed, one for the literature review process and the other for the analysis and synthesis. Findings – Out of 64 reported CSFs that were extracted from the literature and subsequent detailed analysis and synthesis the authors found a total of 22 factors that are distinct. These factors which encompass change management, are proposed with five ERP implementation stages. Research limitations/implications – The final set of success factors proposed in this study gives a consolidated and unified view of the significant variables to be considered during all the stages of ERP implementation. The research is limited to case study literature and does not account for ERP implementation models and frameworks. Another limitation would be the scope of the literature searched which is that of the Management Information Community. Practical implications – The proposed CSFs can be used by practitioners in five ways: assess implementation of an ERP; ex-ante assessment; comparative analysis with other implementation experiences; utilize CSFs from model as part of key performance indicators; and utilize the model to establish a concise strategy to project management process for the ERP implementation. Social implications – ERP implementation is complex. The promise has not yet been fully realized. An ERP-enabled organization entails primarily strategy and change management. To that effect, all stakeholders are impacted by ERP implementation. This paper, identified CSFs extracted from cases of ERP implementation and proposes a model to support its project management, user satisfaction and sustainability. The results aim at reducing costs, maintaining timeline, reducing employee anxieties and with a successful implementation, better service to customer base. Originality/value – This paper is the first attempt to present a consolidated list of CSFs and mapping them to the stages of an ERP implementation as reported from the industry. It originality is its focus on utilizing rigorous published case studies with the hope that future case studies would utilize the work to report on the same factors. The value is that as the case studies are increased, comparison and differentiation between is enhanced.
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Sankaranarayanan, S., and Jayshree Suresh. "A Study on Factors Influencing Enterprise Resource Planning Implementation in Higher Education." Journal of Computational and Theoretical Nanoscience 16, no. 2 (February 1, 2019): 691–96. http://dx.doi.org/10.1166/jctn.2019.7792.
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Enterprise Resource Planning (ERP) systems are commercial software packages that embody and integrate any number of business processes involved in the operation of an organization including but not limited to manufacturing, supply chain, sales, financial, human resources, budgeting, and customer service activity. These modules are developed for the purpose of business organization and there has to be a unique ERP system to support the higher education. There are many higher educational institutions that have implemented ERP system. The review of the study presents that there are very few study which has examined the ERP implementation success factor. The previous studies also indicate that there are unaddressed question which may lead to serious risk. This study may help the institution, and vendor to increase the user effectiveness and success ERP implementation in Higher Education institution.
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Khaleel, Yousef, Anmar Abuhamdah, Mutaz Abu Sara, and Bassam Al-Tamimi. "Components and Analysis Method of Enterprise Resource Planning (ERP) Requirements in Small and Medium Enterprises (SMEs)." International Journal of Electrical and Computer Engineering (IJECE) 6, no. 2 (April 1, 2016): 682. http://dx.doi.org/10.11591/ijece.v6i2.8372.
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With the fast development of information technologies and enterprise software, Enterprise Resource Planning (ERP) systems are increasingly adopted by more small and medium enterprises (SMEs). Based on this trend, it is necessary to develop ERP systems in a manner that meets and fits the SMEs requirements and needs. This paper proposes conceptual components of ERP requirements that are required for generating ERP system functions. In addition, it proposes an ERP requirements analysis method for ERP system developments in order to produce the proper ERP system functions for SMEs. The advantage of this analysis method is that it is easy to analyze and integrate the special requirements of the ERP development for distinguishing a sub-sector of SMEs. In this paper, by analyzing the components of requirements and the relationship of the business process modelling, several basic concepts are given and the method of the process analysis and modelling is also expressed.
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Khaleel, Yousef, Anmar Abuhamdah, Mutaz Abu Sara, and Bassam Al-Tamimi. "Components and Analysis Method of Enterprise Resource Planning (ERP) Requirements in Small and Medium Enterprises (SMEs)." International Journal of Electrical and Computer Engineering (IJECE) 6, no. 2 (April 1, 2016): 682. http://dx.doi.org/10.11591/ijece.v6i2.pp682-689.
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With the fast development of information technologies and enterprise software, Enterprise Resource Planning (ERP) systems are increasingly adopted by more small and medium enterprises (SMEs). Based on this trend, it is necessary to develop ERP systems in a manner that meets and fits the SMEs requirements and needs. This paper proposes conceptual components of ERP requirements that are required for generating ERP system functions. In addition, it proposes an ERP requirements analysis method for ERP system developments in order to produce the proper ERP system functions for SMEs. The advantage of this analysis method is that it is easy to analyze and integrate the special requirements of the ERP development for distinguishing a sub-sector of SMEs. In this paper, by analyzing the components of requirements and the relationship of the business process modelling, several basic concepts are given and the method of the process analysis and modelling is also expressed.
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Ettlie, John E., and Victor J. Perotti. "THE ADOPTION OF ENTERPRISE RESOURCE PLANNING (ERP) SYSTEMS." IFAC Proceedings Volumes 35, no. 1 (2002): 133–37. http://dx.doi.org/10.3182/20020721-6-es-1901.00025.
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Al‐Mashari, Majed. "Enterprise resource planning (ERP) systems: a research agenda." Industrial Management & Data Systems 102, no. 3 (April 2002): 165–70. http://dx.doi.org/10.1108/02635570210421354.
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Grabot, Bernard, and Valérie Botta-Genoulaz. "Special issue on Enterprise Resource Planning (ERP) systems." Computers in Industry 56, no. 6 (August 2005): 507–9. http://dx.doi.org/10.1016/j.compind.2005.02.003.
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Aljarrah, Mohammadnour. "The Impact of Enterprise Resource Planning System of Human Resources on the Employees’ Performance Appraisal in Jordan." WSEAS TRANSACTIONS ON ENVIRONMENT AND DEVELOPMENT 17 (April 15, 2021): 351–59. http://dx.doi.org/10.37394/232015.2021.17.35.
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The aim of this study is to determine the impact of Enterprise Resource Planning System of human resources on the employees’ performance Appraisal in Jordan. It investigates the relationship between System Quality, Information Quality, Service Quality, User Satisfaction; and Performance Appraisal. The study was motivated because most of the literature about ERP systems in Jordan has focused on the success and failure factors of the ERP systems. Jordanian National Electric Power Company (NEPCO) was chosen to conduct the study because it has implemented a new electronic performance appraisal system based on the ERP system. Data were collected via questionnaires from 98 managers and department heads working at Jordanian National Electric Power Company (NEPCO). The results of this study revealed that there is a significant effect of System Quality, Information Quality and User Satisfaction of Enterprise Resource Planning System on Performance Appraisal, while Service Quality has no effect on Performance Appraisal. Therefore, the important recommendation is to improve the service quality of the system and to bring encouragement and confident to the users towards the success of the system.
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Debreceny, Roger S., Glen L. Gray, Joeson Jun-Jin Ng, Kevin Siow-Ping Lee, and Woon-Foong Yau. "Embedded Audit Modules in Enterprise Resource Planning Systems: Implementation and Functionality." Journal of Information Systems 19, no. 2 (September 1, 2005): 7–27. http://dx.doi.org/10.2308/jis.2005.19.2.7.
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Embedded Audit Modules (EAMs) are a potentially efficient and effective compliance and substantive audit-testing tool. Early examples of EAMs were implemented in proprietary accounting information systems and production systems. Over the last decade, there has been widespread deployment of Enterprise Resource Planning (ERP) systems that provide common business process functionality across the enterprise. These application systems are based upon a common foundation provided by large-scale relational database-management systems. No published research addresses the potential for exploiting the perceived benefits of EAMs in an ERP environment. This exploratory paper seeks to partially close this gap in the research literature by assessing the level and nature of support for EAMs by ERP providers. We present five model EAM-use scenarios within a fraud-prevention and detection environment. We provided the scenarios to six representative ERP solution providers, whose products support “small,” “medium,” and “large” scale clients. The providers then assessed how they would implement the scenarios in their ERP solution. Concurrent in-depth interviews with representatives of the ERP providers address the issue of implementing EAMs in ERP solutions. The research revealed limited support for EAMs within the selected ERP systems. Interviews revealed that the limited support for EAMs was primarily a function of lack of demand from the user community. Vendors were consistent in their view that EAMs were technically feasible. These results have a number of implications for both practice and future research. These include a need to understand the barriers to client adoption of EAMs and to build a framework for integrating EAMs into firm risk-management environment.
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Lepistö, Lauri. "On the use of rhetoric in promoting enterprise resource planning systems." Baltic Journal of Management 10, no. 2 (April 7, 2015): 203–21. http://dx.doi.org/10.1108/bjm-01-2014-0006.
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Purpose – The purpose of this paper is to improve the understanding of the rhetoric used to promote enterprise resource planning (ERP) systems, which are complex organisation-wide software packages inherently connected to the domains of management and organisation. Design/methodology/approach – The study adopts a post-essentialist view on ERP systems and takes the form of a rhetorical analysis. Engaging in rhetorical scholarship in the area of technological change and management fashion literatures, this paper offers a close reading of a management text on ERP systems by Thomas H. Davenport published in 1998 in the Harvard Business Review. Findings – The rhetorical analysis distinguishes and identifies three rhetorical strategies – namely, rationalisation, theorisation and contradiction – used to promote ERP systems and thus involved in the construction of the phenomenon revolving around ERP systems. Originality/value – In spite of the importance of the rhetorical analysis of information technology in the context in which they operate, this paper argues that constructions of ERP systems should also be analysed beyond organisation-specific considerations. It further suggests that both researchers and practitioners should take seriously the rhetoric invoked by the well-known management writer that may easily go unnoticed.
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Zharkov, Grigoriy, Sergey Pshenichnyy, and Marina Ozhiganova. "Analysis of ERP-Systems Protection Methods." NBI Technologies, no. 3 (January 2019): 24–28. http://dx.doi.org/10.15688/nbit.jvolsu.2018.3.4.
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The ERP is an organizational strategy of integration of production and operations, human resources management, financial management and asset management, focused on continuous balancing and optimization of enterprise resources through a specialized integrated software application package that provides a common model of data and processes for all areas of activity. An ERP system is a specific software package that implements the ERP strategy. Today, many modern companies use ERP-systems as an effective means of automation and acceleration of business processes. Most ERP-systems have impressive functionality such as maintenance of design and technological specifications, demand management and formation of sales and production plans, material requirements planning, inventory and procurement management, production capacity planning, financial functions, project management functions. However, due to the fact that the ERP-system combines almost all information processes of the enterprise and carries out storage, processing and transmission of data, the risk of information threats increases, which in turn entails large losses for the company. After analyzing the structure of the ERP-system, the following protection methods can be identified: protection of network infrastructure; database protection; application server protection. Based on the above, we can conclude that the complexity of the ERP-system increases the risk of information leaks. To ensure the information security of the ERP system, it is necessary to apply a large number of methods and means of protection, which in turn means an increase in costs and a decrease in the productivity of the enterprise. Therefore, one of the main tasks of the company at any level is to maintain a balance between safety and performance.
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Cosmos Xulu, Vukani, and Sachin Suknunan. "Enterprise Resource Planning (ERP) systems success: impact of employees’ perceptions and satisfaction on expected benefits in a manufacturing setting." Problems and Perspectives in Management 18, no. 2 (July 6, 2020): 466–75. http://dx.doi.org/10.21511/ppm.18(2).2020.38.
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The benefits that Enterprise Resource Planning (ERP) systems can offer organizations are the primary reason behind their popularity. However, employees` satisfaction is one of the factors that affect ERP system benefits, while employees` expectations of such systems affect their satisfaction. The study aimed to identify and investigate how employees’ expectations of the general benefits from ERP systems influence employees` satisfaction and actual benefits derived. The study was performed in a manufacturing organization, and data collection entailed a quantitative questionnaire, targeting an entire population of 80 employees (ERP users). The study obtained a 66% response rate, and quantitative data analysis techniques were used. The study found out that users with high expectations were more dissatisfied and not benefiting from the ERP system compared to those with low expectations. Users with more experience did not find the ERP system very challenging compared to the users who had less experience. The Chi-square test of independence implied that the general expectations that users had on ERP systems did not affect their satisfaction (7.965, p = 0.241). Besides, there was a relationship between general expected benefits from an ERP system and the actual benefits of using it (19.342, p < 0.013). Furthermore, a moderate and significant relationship between actual benefits derived and user satisfaction was found (.451**, p < 0.001). The study concludes that there is a relationship between employees’ expected benefits, employees` satisfaction, and actual benefits derived from ERP systems.
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Jamil, Muhammad Yousaf, and Rafia Qayyum. "ENTERPRISE RESOURCE PLANNING (ERP) IMPLEMENTATION IN PAKISTANI ENTERPRISES: CRITICAL SUCCESS FACTORS AND CHALLENGES." Journal of Management and Research 2, no. 2 (November 29, 2019): 1–35. http://dx.doi.org/10.29145/jmr/22/0202004.
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ERP systems are the backbone of global supply chain, while their success and failure determines the fate of the business. With enormous competition and ever increasing challenges in boundless trading, the IT linkages and E-Business involve extensive customization. There are many researches on the implementation facilitators and barriers in all types of organizations throughout the world but limited literature can be found in work specific to Pakistan. This study brings out the critical factors that drive a successful ERP system in Pakistan and also discusses the pitfalls to be avoided in order to prevent a disaster. Through this study, the critical success factors and the main challenges for implementation of ERP in Pakistani organizations have been recognized. In this way, suggested to localize for ERP implementation in Pakistani organizations.
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Ghobakhloo, Morteza, Adel Azar, and Sai Hong Tang. "Business value of enterprise resource planning spending and scope." Kybernetes 48, no. 5 (May 7, 2019): 967–89. http://dx.doi.org/10.1108/k-01-2018-0025.
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Purpose The purpose of this study is to contribute to the existing knowledge about the value of post-implementation Enterprise Resource Planning (ERP) system at the firm level. Design/methodology/approach A questionnaire-based survey was conducted to collect data from 217 Malaysian firms that successfully implemented ERP system. Data analysis was conducted with partial least squares-structural equation modeling and partial least squares multi-group analysis techniques. Findings Higher ERP spending and greater ERP scope in the post-implementation stage were associated with higher performance gains. Research limitations/implications Among other limitations, relying on a small sample size and cross-sectional data of this study and lack of generalizability of findings tend to have certain limitations. An interesting direction for future research would be to extend this study by conducting a multi-level analysis to understand how ERP spending and scope would affect the micro-level performance. Practical implications Non-financial performance gain is another valuable outcome of ERP implementation. The choice between in-house and off-the-shelf ERP systems will have dramatic impacts on the future profitability of firms. ERP risk management team and related practices during implementation phase result in a significantly higher financial gain in the post-implementation phase. Originality/value This study assesses the business value of ERP at the post-implementation phase while accounting for key contextual and managerial issues, a topic that has received little attention to date.
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Rahman, Fakung. "EVALUASI PENERAPAN ENTERPRISE RESOURCES PLANNING (ERP) TERHADAP PENYAJIAN LAPORAN KEUANGAN (STUDI KASUS DI PT. SURYA CITRA TELEVISI)." KREATIF : Jurnal Ilmiah Prodi Manajemen Universitas Pamulang 6, no. 3 (July 3, 2018): 109. http://dx.doi.org/10.32493/jk.v6i3.y2018.p109-126.
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ABSTRAKDalam penelitian ini akan dilakukan evaluasi atas penerapan Enterprise Resource Planning (ERP) yang telah diimplementasikan di PT. Surya Citra Televisi, seperti yang diketahui bahwa di dalam sistem yang lama di perusahaan ini yaitu IBM AS/400 tidak bisa mengakomodasi seluruh kepentingan manajemen, dimana sistem yang lama hanya menyajikan data yang sudah ditentukan sehingga sering menimbulkan miss-information antar departemen dan adanya keterbatasan dalam analisa data. Penelitian ini dibatasi pada permasalahan implementasi SAP (Systems, Applications, Product in Data Processing) kaitannya dengan konsep ERP, melakukan evaluasi setelah ERP diimplementasikan terhadap penyajian laporan keuangan, meneliti tingkat keramahan pemakai (user friendly) sistem SAP dan melakukan evaluasi atas bentuk laporan keuangan yang dihasilkan sistem yang baru ini.Kata Kunci : Enterprise Resource Planning (ERP); Systems, Applications, Product in Data Processing (SAP); evaluasi; user friendly; bentuk laporan keuangan.
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Fiaz, Muhammad, Amir Ikram, and Asad Ilyas. "Enterprise Resource Planning Systems: Digitization of Healthcare Service Quality." Administrative Sciences 8, no. 3 (July 27, 2018): 38. http://dx.doi.org/10.3390/admsci8030038.
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The purpose of this study is to evaluate the perception of healthcare professionals in improving the quality of services in healthcare centers by deploying the platform of Enterprise Resource Planning (ERP). Individual attributes, organizational impression, information, and the system quality of ERP have been used to evaluate the overall influence of integrated planning systems on health care service quality. A mixed methods approach is used to collect and examine data through triangulation. Data for the empirical study was collected from 279 medical professionals of five healthcare organizations operating in the city of Lahore, Pakistan, through a self-administered questionnaire. Descriptive statistics squared multiple correlations and reliability coefficients were used as data analysis tools. Moreover, the goodness of fit test of the structural model was conducted through AMOS 20. All given dimensions of ERP are postulated to have a positive effect on healthcare service quality. The results reveal that the use of an enterprise planning system has a positive impact on individuals, organizational information quality, and system quality in healthcare services. The study further concludes that a well implemented ‘Enterprise Resource Planning System’ results in better system output and enables healthcare professionals to provide better healthcare service quality.
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Lee, Sangyoub, Ahsan Ullah Arif, and Hyounseung Jang. "Quantified benefit of implementing enterprise resource planning through process simulation." Canadian Journal of Civil Engineering 31, no. 2 (February 1, 2004): 263–71. http://dx.doi.org/10.1139/l03-100.
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The enterprise resource planning (ERP) system can integrate the major business management functions of the enterprise with a single common database to allow sharing of all information and achieve efficient communications between management functions. Based on the needs of running a construction enterprise, ERP shows potential applicability to the construction industry. This paper sought to quantify the benefits of ERP systems when applied to construction materials procurement. Specifically, this paper briefly described the business processes involved in construction materials procurement and illustrated how ERP systems could be implemented and the efficiency of the construction materials management system consequently enhanced. The transformation from a non-ERP system into an ERP system through application integration, internal integration, external integration, and automation were simulated. Results show that the individual task improvements of models can increase the productivity of the materials management cycle by up to 5.2%, 18.2%, 27.8%, 13.5%, and 79.2% through internal integration, external integration, application integration, automation, and ERP system, respectively, by automating most of the repeated transactions and reducing manpower required to perform the tasks.Key words: enterprise resource planning, materials management system, productivity, simulation.
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Amalnik, Morteza Sadegh. "A Reference Model and a vision for manufacturing system for 2030." INTERNATIONAL JOURNAL OF COMPUTERS & TECHNOLOGY 14, no. 7 (April 30, 2015): 5861–68. http://dx.doi.org/10.24297/ijct.v14i7.1899.
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The manufacturing enterprises are now experiencing high pressure of competition. In addition, the advancement in computer software, hardware, networks, information technologies and integration has been gradually reshaping the manufacturing companies by shifting from the industrial age to the information and knowledge era. Due to these elevated competitiveness and advanced computer technology, a number of new manufacturing and management strategies (e.g., Lean production, Just in time, Kaizen, Concurrent Engineering (CE), Cellular Manufacturing (CM), Agile manufacturing, Business process re-engineering (BPR), Agent-based systems (ABS), Computer Integrated Manufacturing (CIM), virtual manufacturing system have emerged for the innovation of manufacturing industries. The developments in organizational concepts created new concepts such as Smart organizations, Centers of excellence, Intelligent enterprises, Integrated enterprises, Virtual enterprises, Virtual enterprises networks, Dynamic enterprises, Extended enterprises, Agile enterprises, Lean enterprises, Process-driven organizations, e-enterprises, Borderless enterprises, Complicated or complex manufacturing systems, Flat structures and others. These terms have been used by researchers to describe various aspects of enterprises and its operational aspects. Although they have different definitions and scopes, there are several common issues: integration of enterprise functions; integration of enterprise resources; and collaboration. In addition Various vendors produced software applications such as Materials Requirement Planning (MRP), Manufacturing Resource Planning (MRP II), Enterprise Resource Planning (ERP),CAD/CAM systems, Manufacturing Execution System (MES), Advanced Planning & Scheduling System (APS), Supply Chain Execution (SCE), Customer Relationship Management (CRM), Advanced Order Management (AOM), Warehouse Management Systems (WMS), Transport Management System (TMS) and others. This paper proposes a Reference Model and vision for Manufacturing System for 2030 and discussed various aspects of future manufacturing enterprise..It supports the inter-enterprise functions/resources integration and collaboration over the networked environment.
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Nguy, Hien Thi, and Trung Quoc Pham. "Key factors affecting on the success of ERP projects in Vietnam." Science and Technology Development Journal 16, no. 2 (January 14, 2019): 57–66. http://dx.doi.org/10.32508/stdj.v16i2.1473.
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Today, enterprise resource planning system (ERP) becomes popular and it is implemented in most business (in all fields and sizes) all over the world as well as in Vietnam. However, according to consultant experts, ERP projects, though on a large scale with high cost, entail low success rate. For Vietnamese contexts, those findings above are all the more true, because most of Vietnamese enterprises are on a small scale with short-time computerization access, lack of understanding of enterprise systems, and lack of financial resources. This research focuses on exploring key factors affecting the success of ERP projects in Vietnam. Through case studies and data collection, using SPSS for data analysis, key factors affecting the success of ERP projects are listed on such a descending order as follows: Characteristics of ERP team, Quality of consultancy, Characteristics of end-users and Characteristics of business. From the abovementioned analysis, suggestions for ensuring success of ERPs in Vietnam are also proposed.
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Weli, Weli. "Student Satisfaction and Continuance Model of Enterprise Resource Planning (ERP) System Usage." International Journal of Emerging Technologies in Learning (iJET) 14, no. 01 (January 17, 2019): 71. http://dx.doi.org/10.3991/ijet.v14i01.8656.
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The rapid growth through the use of Enterprise Resource Planning (ERP) systems by Indonesian companies has been responded by ERP vendors in providing skilled human resources in ERP environment by cooperating with universities. SAP as one of the ERP vendors has also cooperated with Atma Jaya Catholic University of Indonesia Jakarta, particularly for accounting students, training is conducted since 2013. This study will test the satisfaction model for the students after they complete the ERP training using the Technology Acceptance Model (TAM) and Continuance Model framework. This research is an explorative study that examines student satisfaction models in using ERP system. The Technology Acceptance Model and Expectation Continuance Model used to build a proposed model. Data collection was done by distributing questionnaires to 319 trainees at the end of the session. The result of analysis using Partial Least Square SEM method shows that confirmation variable, perceived ease of use, satisfaction with class, and satisfaction with an instructor have affected student satisfaction in using ERP system. Furthermore, satisfaction with class and instructor influence perceived ease of use, and, finally, students 'satisfaction effect on students' intention to keep using. Based on the analysis results can be concluded that students feel satisfied with ERP training and this affects their intentions in using ERP in the future.
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Sternad Zabukovšek, Simona, Sangeeta Shah Bharadwaj, Samo Bobek, and Tjaša Štrukelj. "Technology acceptance model-based research on differences of enterprise resources planning systems use in India and the European Union." Engineering Economics 30, no. 3 (June 27, 2019): 326–38. http://dx.doi.org/10.5755/j01.ee.30.3.21211.
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The adoption of Enterprise resource planning (ERP) systems by organizations is crucial in today’s competitive globalized marketplace. The experience with ERP systems in numerous organizations over the last decade indicates that a successful implementation of ERP systems does not necessarily lead to a successful ERP usage. This paper addresses the scientific problem of differences in ERP acceptance and utilization in different cultural environments. The research question was whether and to what extend users’ extensive and explorative use of the ERP system differs in regions with different cultural backgrounds. Namely, organizations benefit from ERP systems only to the extent to which the users accept and utilize them. But the use of ERP systems at an advanced level is closely connected with the employees’ acceptance of these systems. To improve the efficiency and effectiveness of ERP systems in their maturity stage of use, when the employees already accepted ERP system, organizations need to understand the factors that impact user satisfaction and thus influence their extended use of the ERP system. Because of the socio-economic importance of India and the European Union (EU), we conducted a comparative research study into the similarities and differences of their use of ERP systems. From a theoretical point of view, the paper extends the original technology acceptance model (TAM), where two additional factors (work compatibility and extended use) were added. Additional external factors which can influence the users’ acceptance of ERP systems have been included into research, too. The main objective of this study is to find the key determinants that have an impact on user satisfaction and on the extended use in different cultural environments (i.e. the EU and India). We analysed and compared the data of 293 ERP users from 44 organizations in the EU and 577 ERP users from 13 organizations in India. Even though the use of ERP systems in India and the EU is at the same advanced level, there are differences which are connected to organizational cultures, presumed resulting from cultural differences of researched regions. Research data show some differences in the impacts on extended TAM model factors and some differences regarding the impacts of external factors researched.
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Nah, Fiona Fui-Hoon, and Xin Tan. "An Emergent Model of End-users' Acceptance of Enterprise Resource Planning Systems." Journal of Database Management 26, no. 4 (October 2015): 44–66. http://dx.doi.org/10.4018/jdm.2015100103.
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The success of Enterprise Resource Planning (ERP) implementation depends, to a large extent, on end-users' acceptance of ERP systems, which in turn affects the intensity and nature of system use. To understand the phenomenon underlying end-users' acceptance of ERP systems, the authors conducted a grounded theory research in a large institution that implemented an ERP system. Through systematic coding and content analysis, the authors inductively derived a theoretical model to explain end-users' acceptance of ERP systems. Three categories – beliefs about the system, changes in job scope, and social influence – emerged from the data as direct antecedents of user acceptance. The data also suggest that “beliefs about the system” mediates the influence of “training and support” and “personal characteristics” on user acceptance, whereas “personal characteristics” moderate the influence of “changes in job scope” on user acceptance. The theoretical model that emerged from this qualitative study extends existing models of user acceptance by providing a more complete understanding of end-users' acceptance of ERP systems.
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Bamufleh, Dalal, Maram Abdulrahman Almalki, Randa Almohammadi, and Esraa Alharbi. "User Acceptance of Enterprise Resource Planning (ERP) Systems in Higher Education Institutions." International Journal of Enterprise Information Systems 17, no. 4 (October 2021): 1–20. http://dx.doi.org/10.4018/ijeis.20211001.oa1.
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Nowadays, many higher education institutions(HEIs) replace existing computer systems with new ones to cope with the changing demands. At the top of these systems is enterprise resource planning(ERP) systems that integrate HEIs’ business processes, functions, and data to improve their overall productivity and effectiveness. However, many studies on ERP adoption have shown that organizations frequently face several barriers, and the failure rate is high. This research aims to explore the factors that affect the behavioral adoption and acceptance of an ERP system in HEIs. Based on literature and authors’ observations of the PeopleSoft system(ERP) implementation at Yanbu University College in Saudi Arabia(SA), a conceptual model of users' acceptance of ERP systems has been proposed. The framework is based on the unified theory of acceptance and use of technology(UTAUT) model. The study offers a theoretical contribution by extending the UTAUT model and according to the authors’ knowledge, this is the first paper that to address ERP users’ adoption perspective in HEIs in SA
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Bamufleh, Dalal, Maram Abdulrahman Almalki, Randa Almohammadi, and Esraa Alharbi. "User Acceptance of Enterprise Resource Planning (ERP) Systems in Higher Education Institutions." International Journal of Enterprise Information Systems 17, no. 1 (January 2021): 144–63. http://dx.doi.org/10.4018/ijeis.20210101.oa1.
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It has become common practice for higher education institutions (HEIs) to replace existing computer systems, called legacy administrative information systems, with new ones to cope with the continuously changing demands in the context of education. At the top of these systems is enterprise resource planning (ERP) systems that integrate HEIs' business processes, functions, and data to improve their overall productivity and effectiveness. However, many studies on ERP adoption have shown that organizations frequently face several barriers, and the failure rate is high. In addition, various research projects have concluded that, quite often, HEIs do not obtain the expected advantages from the adoption of the ERP system. This research aims to explore the factors that affect the behavioral adoption and acceptance of an ERP system in the context of HEIs. Based on works from literature and authors' observations of the PeopleSoft system (ERP system) implementation at Yanbu University College (YUC) in Yanbu City, Saudi Arabia (SA), a conceptual model of users' acceptance of ERP systems has been proposed. The framework is based on the unified theory of acceptance and use of technology (UTAUT) model and is extended with additional constructs. The present study offers a theoretical contribution by extending the UTAUT model to provide a richer understanding of users' adoption behavior of ERP systems in the HEI context. In addition, according to the authors' knowledge, this is the first paper that to address ERP users' adoption perspective in HEIs in SA.
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Xuan Hung, Nguyen, and Pham Tra Lam. "Job satisfaction of users in enterprise resource planning system environment- the case of Vietnam." Science & Technology Development Journal - Economics - Law and Management 3, no. 3 (January 8, 2020): 283–98. http://dx.doi.org/10.32508/stdjelm.v3i3.570.
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In the context that the use of enterprise resource planning (ERP) system becomes more and more popular, this study seeks to investigate the relationship between task-technology fit (TTF) and job satisfaction to provide an additional evidence for evaluating the success of ERP application. Data was collected from a survey on 225 users of ERP systems in enterprises in Vietnam. The results from PLS analysis revealed that TTF is positively correlated with job satisfaction in an ERP environment. This study provides empirical evidence for the application of background theories including TTF and information systems success by DeLone and McLean. In addition, the results also added to the literature the success of ERP, in particular the job satisfaction of ERP users. On the basis of these results, businesses can plan to apply ERP to increase the job satisfaction, thereby increasing the likelihood of success in ERP application. At the same time, ERP vendors and implementers can provide better advice and support for their customers.